Podcasts about Silos

Warum scheitern so viele ambitionierte Customer-Experience-Initiativen in der Praxis? Die Antwort liegt meist nicht an mangelnden Methoden, sondern tief im Betriebssystem der Organisation. In dieser Episode spreche ich mit Matias Musmacher und Holger Heinze über ihr neues Buch "Der Customer Code". Sie erklären, wie systematische Organisationsentwicklung und CX zusammenpassen. Du erfährst, wie Du Dein Unternehmen von fragmentierten Silos zu einer echten, veränderungsstabilen Organisation entwickelst. Die beiden Experten zeigen auf, wie das Zusammenspiel aus klaren Governance-Strukturen und kultureller Reife gelingt, um Kunden nachhaltig zu begeistern. Ein Muss für alle, die CX nicht nur als PowerPoint-Fassade, sondern als echten Werttreiber etablieren wollen. ▿ Alle Links und mehr Informationen findest du auf der Website www.cx-talks.com und in den ►Shownotes auf Spotify (Abonnenten des Podcasts), Apple ("Website der Episode"), alternativ auf https://cx-talks.podigee.io

Everyone wants safer patient care, smoother workflows, and stronger teams. So why can it still feel like the OR, Sterile Processing, and industry partners are working in completely different directions? In Episode 1 of our brand-new podcast series, "Lead with Confidence," host Bobby Parker welcomes Kirk Leonardelli, CEO of Surgical Solutions, to discuss what it takes to turn separate priorities into shared progress. From navigating staffing and turnover challenges to reducing finger-pointing and building greater accountability across the perioperative environment, Kirk shares why the strongest solutions often begin with better collaboration. Ready to leave the silos behind? Tune in and discover what teams can accomplish when everyone starts moving in the same direction. This five-part series explores what it takes to lead Sterile Processing and perioperative teams with clarity and confidence. From building stronger partnerships and making data-informed decisions to hiring the right people and communicating your department's value to the C-suite, we'll share practical insights for anyone looking to grow in leadership. A special thanks to our sponsor, Surgical Solutions, for supporting this podcast series! #BeyondClean #SurgicalSolutions #SterileProcessing #Perioperative #Leadership #SPDLeadership #LeadwithConfidence #Podcast

Why can't you “move fast and break things” in a factory? Because a small software bug doesn't just crash an app, it can shut down a plant the size of a small city. David and Willem explain the hidden world of operational technology, where safety always comes before speed.In this episode, David Ariens and Willem van Lammeren, co-authors of “The IT/OT Handbook” and hosts of the IT/OT Insider podcast, break down the divide between IT and OT, information technology and operational technology, and why closing it matters more than ever as manufacturing digitalizes. They explain why OT prioritizes safety and integrity over confidentiality and share a war story where a single form change in China left hundreds of trucks stranded outside a factory. David and Willem walk through the seven cooperation patterns from their book, from “good shadow IT” to facilitation, project teams, and full product teams, and explain why breaking down silos too early can backfire. They also discuss why factories still run Windows XP decades past the end of life, why generative AI's impact on manufacturing will be slower and different from software, and why the real shortage in this industry isn't AI, it's automation engineers.Timestamps:(00:00:00) Trailer & Intro(00:02:42) What Is the Story Behind the Book and the Podcast?(00:06:31) What Is the Main Difference Between IT and OT?(00:11:58) Are Software Developer Skill Sets Interchangeable Between IT and Operations?(00:15:23) How Did The Phoenix Project and Team Topologies Inspire IT/OT Cooperation Patterns?(00:22:41) What Are Some Industry War Stories That Highlight the Challenges Between IT and OT?(00:30:57) What Collaboration Patterns Can Help Resolve Tension Between IT and OT?(00:39:43) Is Tesla the Ultimate Reference Model for Modern Product Teams?(00:42:41) How Can OT Teams Adopt CI/CD Through a Data Platform Abstraction Layer?(00:44:37) What Will Be the Real Impact of AI on Operational Technology?(00:51:54) What Is Driving the Shortage of Automation Engineers in Operations?(00:54:51) Are Humanoid Robots Overhyped for Manufacturing?(01:01:52) 3 Tech Lead Wisdom_____David Ariens's BioDavid Ariens is a mathematical engineer, co-founder of The IT/OT Insider and The IT/OT Handbook. Previously the Industrial Digitalization Director at BASF Antwerp and former manager of Analytics For Industry, David focuses on industrial cybersecurity, data platforms, and bridging IT and OT through human-centric digital transformation.Willem van Lammeren's BioWillem van Lammeren is a chemical engineer, co-founder of The IT/OT Insider and The IT/OT Handbook. He serves as Tech Lead for Industrial IT at Syensqo (formerly Solvay) with extensive experience spanning Barry Callebaut and BASF, focusing on industrial digitalization and operational data architectures.Follow:David's LinkedIn – linkedin.com/in/davidariensWillem's LinkedIn – linkedin.com/in/willemvanlammeren The IT/OT Handbook – https://itrevolution.com/product/itot-handbook/The IT/OT Insider – itotinsider.comLike this episode?Show notes & transcript: techleadjournal.dev/episodes/269.Follow @techleadjournal on LinkedIn and Instagram.Buy me a coffee or become a patron.

In this episode of What the Fixed Ops?!, hosts Russell Hill and Charity Dunning welcome Gary Sillman, agent owner of Global F&I Solutions, for a wide-ranging conversation about breaking down dealership silos, connecting sales and service, and uncovering new revenue opportunities inside the service drive.Gary explains why dealerships can no longer afford to operate sales, service, parts, and F&I as separate departments. With customers keeping vehicles longer and increasingly interacting with dealerships digitally, the service lane has become one of the biggest opportunities to strengthen customer relationships, acquire used vehicles, offer protection products, and create a natural path back to sales.The conversation explores how dealerships can turn every service visit into a more complete customer experience. Gary discusses using vehicle inspections, appraisals, service contract options, connected CRM systems, and better communication to give customers more choices while helping departments work together instead of allowing valuable opportunities to fall through the cracks.We talk about:Why dealership silos need to disappearTurning the service lane into a vehicle acquisition opportunityConnecting sales, service, parts, and F&IOffering F&I products beyond the initial vehicle purchaseCreating sales funnels from existing service customersUsing inspections and appraisals to give customers more optionsWhy connected CRM systems matterHow outdated dealership processes create missed opportunitiesWhy technology and AI can't replace strong leadershipUsing social media to humanize your dealershipGary also shares why dealerships need to rethink processes that may have worked five or ten years ago but no longer fit today's customer journey. Rather than adding another piece of technology to an already fragmented operation, he encourages dealers to map out their processes, identify where customers and information are falling through the cracks, and build a more connected operating system.Whether you're a dealer principal, general manager, fixed ops director, service manager, F&I professional, advisor, or automotive leader, this episode offers practical insights into creating a more connected dealership, generating additional opportunities from the service drive, and building stronger relationships with customers.BE THE 1ST TO KNOW. LIKE and FOLLOW HEREhttps://www.linkedin.com/company/fixed-ops-marketing/?utm_source=wtf&utm_medium=wtf&utm_campaign=wtfsocial&utm_id=wtfhttps://www.youtube.com/@fixedopsmarketing?utm_source=wtf&utm_medium=wtf&utm_campaign=wtfsocial&utm_id=wtfGet watch and listen links, as well as full episodes and shorts:https://www.fixedopsmarketing.com/wtf/?utm_source=wtf&utm_medium=wtf&utm_campaign=wtfsocial&utm_id=wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!Don't forget to send us a message here!https://www.fixedopsmarketing.com/?utm_source=wtf&utm_medium=wtf&utm_campaign=wtfsocial&utm_id=wtf#podcast #automotive #fixedoperations

Hartmut Roebke hat Biologie, Mathematik und Medizin studiert, in der Pathologie gearbeitet und sich mit NLP beschäftigt, bevor er KISS gründete. Diese Neugier, immer neue Türen zu öffnen, prägt auch seine zentrale These: Silo-Denken schottet ab, egal ob zwischen Fachbereichen, Organisationen oder Generationen, und erst im Austausch entsteht etwas Neues. Aus dieser Überzeugung heraus hat er die Primonetik entwickelt, ein mathematisches Modell, das mit Mustern aus Primzahlen und Sprachanalyse untersucht, wie Menschen wirklich kommunizieren, nicht nur was sie sagen. Im Gespräch erklärt Hartmut, welche Anwendungen daraus entstanden sind, von Chatbots bis zum Faktencheck-Tool Primo Check.Dieselbe Idee steckt hinter Silverfounder: Hartmuts Initiative, die erfahrene Unternehmerinnen und Unternehmer aus den Babyboomern und der Generation X mit Startups zusammenbringen will, damit Wissen zwischen den Generationen nicht verloren geht, sondern weitergegeben wird. Zum Schluss verrät Hartmut, was er jungen Gründern rät: die eigenen Annahmen hinterfragen und die Fragen stellen, die sonst niemand stellt.Hier findest du mehr zu Hartmut und KI-SS:https://ki-ss.org/https://www.linkedin.com/in/hartmut-roebke-948b0a37b/Hartmut Roebkes Bücher: Die Clash der Generationen ReihePrimonetikHartmuts Empfehlung:Künstliche Intelligenz und Demokratie von Dorothea WinterDie Folgen gibt es überall, wo du Podcasts hörst: https://linktr.ee/founderflowhttps://open.spotify.com/show/1B3JyqXvDP9nWoAwORyRLzhttps://podcasts.apple.com/us/podcast/founderflow-der-gr%C3%BCndungspodcast/id1481847368Folgt uns auf für weitere spannende Einblicke:Instagram / https://www.instagram.com/founderflow.fm/LinkedIn / https://www.linkedin.com/company/founderflow/posts/?feedView=allDas Team wünscht viel Spaß mit der Folge :)

Wolverine okazuje się zaskakująco dobry, Palworld nadal uzależnia, a Silos wciąga Maxiego coraz głębiej pod ziemię.Wrzesień za nami, więc czas na Push reSTART #46 — nasze comiesięczne rozliczenie z tego, w co graliśmy, co oglądaliśmy, co czytaliśmy i co zdążyło nas przez ostatnie tygodnie konkretnie wkurzyć.Vaderio sprawdza Wolverine, który momentami wygląda jak gra przeniesiona prosto z ery PS2 — liniowa, brutalna, bezczelna i zaskakująco przyjemna. Do tego 007 First Light, Star Wars Zero Company, Mandalorian, Spider-Man, Rycerz Siedmiu Królestw i trochę Jakuba Ćwieka.Maxie próbuje pogodzić podróże, bieganie i wieczny brak czasu z Vampire Crawlers, kończy kolejne Stalowe Szczury, wraca do klasycznych Wojen Klonów i przede wszystkim wpada w Silos.A Pimol? Pimol wszedł w Palworld 1.0 i sprawdza, czy po całym szumie wokół tej gry jej podstawowa pętla nadal działa. Poza tym nadrabia Lalkę i Czarnobyl.Czyli standardowy reSTART: trochę nowych rzeczy, trochę zaległości, trochę zachwytów i kilka pytań w rodzaju:Jakim cudem Wolverine miał kosztować takie pieniądze? Dlaczego Palworld nadal działa? I czemu zawsze brakuje czasu dokładnie wtedy, kiedy pojawia się coś dobrego?

Diese Episode wird unterstützt von Localo, der Local SEO Plattform: https://localo.com/de/--------------------------Link zum besprochenen Artikel: https://searchengineland.com/geo-pillars-488782---------------------Ist GEO nur SEO mit neuem Namen? Olaf Kopp (Aufgesang) hat in seinem Search-Engine-Land-Artikel ein Modell mit drei Säulen für Generative Engine Optimization vorgestellt: LLM Readability, Brand Context und Agentic Commerce. Mit Björn Darko spricht er darüber, welche Säule klar SEO ist und wo SEO kaum noch Einfluss hat. Und er erklärt, warum GEO am Ende vor allem eine Frage der Organisation ist.Es geht um Chunking und Passage Relevance, um eine Studie zum Zusammenhang zwischen Readability und Rankings, um Brand-Context-Audits und Prompt-Tracking und um MCP, UCP und ACP als Infrastruktur für KI-Agenten. Außerdem diskutieren die beiden, warum die LinkedIn-Debatte „GEO vs. SEO“ oft am Thema vorbeigeht.TakeawaysLLM Readability ist die Säule, die am klarsten zu SEO gehört: Crawling, Indexierung, Informationsarchitektur und gut strukturierter Content bleiben die Basis. LLM-Bots rendern oft kein JavaScript und arbeiten noch effizienzgetriebener als klassische Crawler.Grounding baut auf Rankings auf: Wer nicht in den Top 10 bis 20 steht, wird kaum zitiert. Auf Top-Positionen entscheiden Passage Relevance, Informationsdichte und Information Gain.Brand Context entsteht vor allem außerhalb der eigenen Website: Reddit, Communities, Listicles und Third-Party-Mentions. Das liegt in PR, Kommunikation und Brand und nur begrenzt bei SEO.Brand wird messbar: Mit Prompt-Tracking und Brand-Context-Audits lassen sich Positionierung, Attribute und Lücken konkret sichtbar machen.Agentic Commerce braucht API- und MCP-First-Denken: Produktkontext, Feeds, Agent Experience (AX) sowie Hürden wie Login-Walls und Checkouts. Das sind Aufgaben für Product Management und Engineering.Das eigentliche Problem sind organisatorische Silos. Digital Authority Management soll SEO, Content, PR und Brand zusammenbringen.Kapitel00:00 Intro: Olaf Kopp und die 3 GEO-Säulen00:55 Sponsor02:13 Ist GEO eine neue Disziplin?02:57 Retrieval: Crawling, Indexierung und Document vs. Passage Relevance03:50 Wie LLM-Bots arbeiten: Effizienz, kein Rendering, Vektordatenbanken05:26 Brand Context, Reputation und Topical Authority05:45 GEO als Kanal: LLMs als neue Interfaces07:24 Säule 1: LLM Readability08:11 Studie: Readability-Faktoren und ihre Korrelation mit Rankings09:56 Passage-based Indexing, Featured Snippets und Chunking11:23 SISTRIX Newsflash14:11 Content als größter Hebel: Answer Structure und Information Gain16:37 Säule 2: Brand Context17:30 Citations, Mentions und Prompt-Tracking19:53 Empfohlen werden: Listicles und Reputation20:31 Warum SEO beim Brand Context wenig in der Hand hat22:10 Aus der Praxis: Brand-Context-Audits24:25 Silos, Ego und Digital Authority Management27:48 „It's just SEO“? Warum SEO allein nicht reicht29:32 Säule 3: Agentic Commerce31:20 Agentic Readiness: Product Context, AX, MCP, UCP und ACP33:59 Produktdaten, Feeds und Engineering-Hürden37:22 Die GEO-vs.-SEO-Debatte40:43 Name, Mindset und probabilistische Systeme43:11 Bots unterscheiden: Training vs. User-triggered43:33 Olafs Weg: vom Performance Marketing zur Brand44:25 Outro

Join this episode of DM Radio as host Eric Kavanagh speaks with Michael Leworthy of Everpure and Philip Dutton of Solidatus about breaking down enterprise data silos and building a stronger foundation for governed AI. Together, they discuss managing data where it lives, AI's growing need for direct access to raw data, and the importance of data lineage, metadata, context, and governance. Learn how organizations can map data across legacy and modern systems - and maintain visibility and control as AI agents increasingly interact with enterprise data and generate code.

Die Netzwerkorganisation der Sparkasse Bremen – Neu drin und schon nach außen vertreten Im Gespräch mit Oliver Ladeur, Unternehmenssprecher der Sparkasse Bremen Wie fühlt sich Netzwerkorganisation an, wenn man von außen kommt? Die Sparkasse Bremen hat in den vergangenen Jahren einen bemerkenswerten Wandel vollzogen: weg von klassischen Hierarchien und funktionalen Silos, hin zu einer Netzwerkorganisation mit verteilter Verantwortung, mehr Eigenständigkeit und deutlich weniger disziplinarischer Führung. Doch wie erlebt man eine solche Organisation, wenn man nicht Teil dieser Transformation war, sondern erst später dazukommt? Genau diese Perspektive bringt Oliver Ladeur mit. Seit Anfang 2025 ist er Unternehmenssprecher der Sparkasse Bremen. Er muss also eine Organisation nach außen vertreten, deren Logik, Sprache und Spielregeln er zunächst selbst kennenlernen musste. Zwischen Bankensprache und Netzwerklogik Schon der Einstieg hatte es in sich. Neben einer für ihn neuen Bankenwelt traf Oliver auf eine Organisationsform, in der Verantwortung anders verteilt wird als in klassischen Hierarchien. Wo früher eine Führungskraft für Personal, Ziele, Qualität und Ausrichtung verantwortlich war, übernimmt die Sparkasse diese Aufgaben heute über unterschiedliche Themenverantwortungen. Führung verschwindet damit nicht – sie wird verteilt. Und das verändert die Frage, an wem sich Mitarbeitende eigentlich orientieren. Mehr Freiheit heißt auch mehr Verantwortung Die Vorteile liegen auf der Hand: Mitarbeitende können sich stärker einbringen, Verantwortung übernehmen und entsprechend ihrer Kompetenzen auch jenseits klassischer Stellenbeschreibungen gestalten. Doch diese Freiheit gibt es nicht umsonst. Wenn die Führungskraft nicht mehr automatisch entscheidet, Konflikte löst oder Orientierung gibt, müssen Teams vieles selbst leisten. Feedback muss direkter werden. Konflikte lassen sich nicht einfach „nach oben“ delegieren. Und auch gute Entscheidungen entstehen nicht automatisch dadurch, dass mehr Menschen beteiligt sind. Was ist der Preis der Netzwerkorganisation? Genau darüber sprechen wir mit Oliver sehr offen: Welche neuen Probleme entstehen, wenn man alte Strukturen auflöst? Denn auch eine Netzwerkorganisation ist keine bessere Organisation per se. Sie tauscht bestimmte Probleme gegen andere ein. Mehr Eigenverantwortung kann mehr Reibung bedeuten. Mehr Beteiligung kann Entscheidungen komplexer machen. Und starke Dezentralität stellt Organisationen vor die Herausforderung, trotzdem gemeinsame Orientierung und Transparenz herzustellen. Die spannende Frage lautet deshalb weniger: Hierarchie oder Netzwerk? Sondern vielmehr: Welche Form von Organisation hilft uns bei welchen Herausforderungen – und welchen Preis sind wir dafür bereit zu zahlen? Transformation heißt immer wieder nachjustieren Die Sparkasse Bremen ist diesen Weg inzwischen einige Jahre gegangen. Und gerade deshalb wird deutlich: Eine Netzwerkorganisation ist kein fertiges Modell, das irgendwann vollständig „eingeführt“ ist. Im Gespräch geht es darum, warum heute differenzierter auf Hierarchie geschaut wird, weshalb Führung weiterhin notwendig bleibt und was Organisationen brauchen, um ihre Strukturen immer wieder an neue Anforderungen anzupassen. Eine Folge über verteilte Führung, Eigenverantwortung und die unvermeidbaren Spannungen einer Organisation, die sich kontinuierlich weiterentwickelt – aus der besonderen Perspektive eines Menschen, der erst seit Kurzem mittendrin ist und sie gleichzeitig nach außen erklären muss. Viel Spaß beim Hören!

Im Podcast spricht Louisa Wiedemann darüber, wie es war, im Familienunternehmen ihrer Mutter aufzuwachsen und mit ihr gemeinsam in vierter Generation die Geschäfte zu führen, welche Transformation die Wiedemann-Gruppe vom Silodenken hin zu zentralen Strukturen durchlaufen hat, und warum sie mehr Digitalisierung und KI ins Unternehmen bringen will.

Dr. Annalies Corbin is the Founder and CEO of the PAST Foundation, an organization dedicated to connecting scientific research with education. Over the past 25 years, she has grown PAST into a nationally recognized leader in transforming teaching and learning, impacting millions of students and thousands of educators across the U.S. She also launched the Learning Unboxed podcast to explore innovative approaches to education and the future of workforce development.Key Takeaways The 5 Kevlar Threads: student agency, cultural relevancy, mastery, transdisciplinary learning, and problem-based learning STEM "affinity" research: kids light up around math and science when learning feels tangible — mastery-based learning, real problem-solving, and social-emotional connection are the three levers that spark that engagement.Silos have their place — a focused mini-lesson works beautifully when it's triggered by an immediate, meaningful need within a bigger project, giving students exactly what they need, right when they need it.Graduation is just the beginning — the real opportunity is helping students discover who they're becoming, not just getting them across the finish line.Relationships are what last — ask any adult about a profound learning moment and they'll light up describing a person who believed in them, not a lesson plan. That's the impact educators get to have every day."It takes a village" is coming back into focus — as more people recognize how much parents, grandparents, mentors and coaches contribute to a child's growth, there's real momentum to give that learning the credit it deserves.Chapters:00:02 - Introducing Dr. Annalies Corbin — Founder & CEO of the PAST Foundation01:53 - About the Foundation: Origins & Mission19:13 - Translating Research into Support: In‑Person, Online and Mobile Lab Services27:04 - Rethinking Schooling: From Buildings to Community Learning36:30 - Memorable Learning: People and Experiences Over Curriculumhttps://www.pastfoundation.orghttps://www.facebook.com/annalies.corbin/https://www.instagram.com/annaliescorbin/https://www.linkedin.com/in/annalies-corbin-4016121

Episode 50 Upper Wilds, Lambchop, True Green, The Silos. Connie Kim. Skee-Lo, Uni Boys, and David Lowery.

⁠Postaw nam kawę⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ☕️⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Discord⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠99 problem, but recording ain't one... W tym odcinku:- Jakiego średniaka będziecie bronić?- Transfer Kojimy- PlayStation Portal- Star Wars: Zero Company- Guildrun- Wanderburing- Ciąg dalszy Dawnwalker- How to fish- Mayday - Zakończenie Silos(00:00) Wstęp, 67 i pożary(12:00) Holandia(25:30) Jakiego średniaka będziecie bronić?(42:25) Kojima!(01:00:00) PlayStation Portal(01:16:00) Star Wars: Zero Company(01:36:00) Dawnwalker po raz drugi(01:56:00) Guildrun(02:00:00) Wanderburg(02:03:00) How to fish(02:10:30) Mayday(02:20:00) Silos i Slow Horses(02:25:00) suchar i zakończenie

Simon Swan is Director of E-commerce Development at Karo Healthcare, where he is helping reshape how digital commerce is understood and executed across markets and functions. In this episode, Simon joins Daniel and Christina to discuss why e-commerce cannot succeed in isolation, why digital shelf excellence should be treated as a business basic rather than a standalone initiative, and why retail media investment only works when the fundamentals are already in place. They also explore how AI and LLMs are expanding the digital shelf beyond the PDP, raising the bar for discoverability, consistency and collaboration across the entire organization. In this episode, we talk about: Why e-commerce must break out of the silo and become a truly cross-functional capability. Why digital shelf excellence is a hygiene factor, not a one-off project. The case for getting the basics right before investing heavily in retail media. How digital leaders can translate e-commerce into the language of the C-suite and wider business. How AI and LLMs are redefining discoverability beyond retailer product pages. Why collaboration, trust and emotional intelligence are becoming critical capabilities in digital commerce.

Staci Reidinger, Co-Founder of Cause San Diego and Director of the Cause Conference, and Jack Mardack, Co-Founder of Oyster and author of Impact Unleashed, discuss how businesses and nonprofits can replace isolated acts of goodwill with measurable, long-term social impact. They examine cross-sector partnerships, nonprofit accountability and building impact into business models while previewing the Cause Conference's focus on food insecurity, social disconnectedness, healthy aging, Latino entrepreneurship, and nonprofit board leadership in San Diego. Listen Where You Live!About Spotlight and Cloudcast Media  "Spotlight On The Community" is the longest running community podcast in the country, continuously hosted by Drew Schlosberg for 20 years.  "Spotlight" is part of Cloudcast Media's line-up of powerful local podcasts, telling the stories, highlighting the people, and celebrating the gravitational power of local.   For more information on Cloudcast and its shows and cities served, please visit www.cloudcastmedia.us. Cloudcast Media | the national leader in local podcasting.   About Mission Fed Credit Union  A community champion for over 60 years, Mission Fed Credit Union with over $6 billion in member assets, is the Sponsor of Spotlight On The Community, helping to curate connectivity, collaboration, and catalytic conversations.  For more information on the many services for San Diego residents, be sure to visit them at https://www.missionfed.com/

SEO verändert sich gerade grundlegend: Google ist längst nicht mehr der einzige Ort, an dem Menschen suchen. Sichtbarkeit entsteht heute auch auf Social Media, YouTube, in ChatGPT, Perplexity und anderen KI-Systemen. Doch was bedeutet diese Fragmentierung für die Rolle von SEO im Marketing-Mix?In dieser Live-Ausgabe des SEOPRESSO Podcasts diskutiere ich mit Aline Kunz und Vanessa Wurster darüber, warum SEO und GEO nicht länger als isolierte Disziplinen funktionieren können. Wir sprechen über die Zusammenarbeit mit Branding, PR, Social Media, UX und Produkt – und darüber, wem das Thema Sichtbarkeit im Unternehmen eigentlich gehören sollte.Außerdem werfen wir einen Blick auf die Agentur von morgen: Werden klassische Retainer und stundenbasierte Abrechnungsmodelle verschwinden? Brauchen Kunden künftig weniger operative Unterstützung und dafür mehr erfahrene Sparringspartner? Und wie entwickeln wir Junior Talents, wenn KI bereits viele Einstiegsaufgaben übernimmt?Eine Diskussion über neue Rollen, veränderte Geschäftsmodelle, automatisierte Prozesse und die Frage, welche Fähigkeiten im Zeitalter von AI Search wirklich wertvoll bleiben.TakeawaysSEO entwickelt sich von einem spezialisierten Kanal zu einer zentralen Disziplin für digitale Sichtbarkeit.GEO betrifft nicht nur Websites, sondern ebenso Brand, PR, Social Media, Content, UX und Produkt.Unternehmen müssen Silos aufbrechen, ohne dabei die fachliche Tiefe der einzelnen Disziplinen zu verlieren.Nicht jede Marke muss auf jedem Kanal vertreten sein: Entscheidend sind Zielgruppe, Customer Journey und der konkrete Nutzen.Generative AI kann skalierbaren Content ermöglichen – Expertise, Differenzierung und Vertrauen entstehen jedoch nicht automatisch.Agenturen werden stärker zu strategischen Sparringspartnern und Begleitern bei Prozessen, Automatisierung und Implementierung.Klassische Retainer und die Abrechnung nach Stunden geraten durch AI zunehmend unter Druck.Wenn Einstiegsaufgaben automatisiert werden, braucht es neue Wege, um Junior Talents auszubilden und zu erfahrenen Berater zu entwickeln.Kapitelmarken00:00 Intro: Live-Podcast mit Aline Kunz und Vanessa Wurster01:30 Wie AI Search SEO und Agenturen verändert03:00 Vom SEO-Kanal zur zentralen Marketingdisziplin04:30 Zusammenarbeit mit Brand, PR, UX und Produkt06:00 Wem gehört GEO im Unternehmen?08:15 Skalierbarer Content durch generative AI09:30 Expertise, Vertrauen und Differenzierung11:20 SISTRIX Newsflash13:35 Die Fragmentierung der Suche14:45 Zielgruppen und Customer Journeys verstehen16:00 Testen statt überall präsent sein zu wollen17:00 Brauchen Unternehmen neue Visibility Teams?19:30 Wie AI das Geschäftsmodell von Agenturen verändert21:00 Warum guter AI-Output weiterhin Expertise braucht22:30 Agenturen als erfahrene Sparringspartner24:00 Was passiert mit Junior Talents?25:30 Die Agentur der Zukunft27:00 Welche Prognosen sind überhaupt noch möglich?28:30 Prozesse, Automatisierung und neue Partnerschaften30:00 Fazit

Omawiamy nowy trailer Harrego Pottera + seriale: Lanterns (Latarnie), Furious (Obsesja), film The Whisper Man (Szeptacz) i robimy serialowe podsumowanie wakacji 2026.

Webflow just scanned 2,000 real websites and gave them a report card on how ready they are for AI search. The median score? A 2 out of 5. And the reason companies are failing isn't the reason LinkedIn keeps telling you.Dave Steer — CMO of Webflow, with prior stops at Twitter, Facebook, eBay, PayPal, Cloudflare, and GitLab — joins Stephanie Postles to unpack what the data actually says: the failure point isn't content volume, it's the technical basics of your website. Broken internal links. Missing schema. No bylines. Stale content. Fix those four things and you'll pull ahead of a category that's failing them all.Then Dave goes deeper — why AEO breaks the siloed marketing org, why hiring an 'integrated marketer' won't fix your silos, and why the teams that know how to fight well are the ones that are going to win.What you'll learn• Why the median website scores a 2 out of 5 on AI discovery readiness — and what that actually looks like under the hood• The 4 technical fixes (internal links, schema, bylines, content freshness) that will move you up the AEO maturity index this week• Why AEO can't be one person's job — and what a cross-functional weekly cadence actually looks like (the Reddit task force story)• Why hiring an 'integrated marketer' doesn't create an integrated team — and what an 'orchestrator' role does instead• The Tuckman model of high-performing teams, and why 'silos exist because of conflict aversion' — not because of org design• The 3 expertise sets every modern CMO needs — and why nobody is world-class at all threeConnectDave Steer on LinkedInWebflowMarketing TrendsChapters• 0:00 Introduction• 2:22 The biggest shift Dave has seen in two decades of marketing• 3:24 CMO 1.0 vs CMO 2.0 — from campaigns to systems• 5:34 What's actually working (and not) across millions of websites• 8:28 'AI has fundamentally rewritten the buyer journey — under our feet'• 9:42 The 4 pillars of AEO maturity (and why it's a team sport)• 12:14 'What we learned shocked us' — the 2,000-site scan• 13:54 Why 'just make more content' is making the internet worse• 16:15 The 4 technical fixes: links, schema, bylines, freshness• 18:29 Can AI help do these basic checks?• 20:47 The Reddit task force — what cross-functional AEO actually looks like• 26:58 Building high-performing teams (Tuckman model + conflict)• 31:26 The integrated marketing hire that didn't integrate anything• 36:03 'The teams that know how to do this will beat the teams that don't'• 37:52 Trust is the highest-order bit — your name is your guarantee• 39:37 Is the CMO role dying? The 2.0 answer.• 41:01 The one skill every CMO needs to unlearn• 42:46 Lightning round ----Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most organizations govern AI the same way cities govern speeding. They set a rule, then punish people who break it. Dr. Eugene Chan thinks that's the least interesting tool available. He's a behavioural scientist - founder of the consultancy Behavieural and Professor of Business at Tyndale University - and his argument is that punishment is a lagging response to a problem you could have designed out. His analogy is a speed camera versus a speed bump. Both reduce speeding. The camera does it by fining you after the fact, and it needs maintenance forever. The speed bump does it by making the behaviour physically inconvenient, and you install it once. One punishes. The other just makes the wrong thing harder to do. Apply that to shadow AI, or to the human-in-the-loop review that everyone claims to have and nobody actually does, and the conversation changes shape entirely. Host Susan Diaz and Eugene also get into why universities are harder to govern than corporations, why a single institution-wide AI rule can't work when the philosophy faculty and the accounting faculty need opposite things, why the white-font trick some professors are using is a symptom rather than a solution, and what a provost should map before writing a single line of policy. Susan and Eugene are building a governance mapping engagement for higher education institutions together. If that's you, get in touch. About Dr. Eugene Chan Dr. Eugene Chan wears two hats. He's the founder of Behavieural, a consultancy that uses behavioural science to help organizations solve trust challenges - AI adoption, customer loyalty, brand and PR. He's also Professor of Business and Marketing at Tyndale University, and has taught at TMU as well as in Australia and the United States. His PhD in management is from the Rotman School. What we get into (00:37) Two hats: behavioural science consultancy and the business school (01:34) Policy versus governance, and why even the consultants can't define it clearly (02:43) Susan's working definition: policy is the best practice, governance is the daily behaviour (03:00) Confusing access with literacy - why handing out licences isn't adoption (04:14) AI as the internet 25 years ago, and why there's no chief internet officer (04:55) Who actually owns AI governance? "Talk to IT" isn't an answer (06:07) The case for the CTO, the case for legal, the case for HR (07:38) Why universities are structurally harder than corporations (08:14) Three groups, three different toolsets, one institution (08:55) Why "use AI and you fail" is a more rational position than it sounds (10:47) But banning it is not enforceable. It's like banning the calculator. (11:38) The better question: under what circumstances should it be used? (12:21) Why this can't be one rule for a whole university (12:41) Susan's classroom approach - use it, then defend it (14:53) Why that teaches a skill most working professionals don't have (16:34) Susan on delegation, and what "senior human in the loop" means (18:24) The white-font trick professors are embedding in assignment briefs (19:34) Turnitin, AI detectors, and what a 30% match actually tells you (21:35) Governing by consequence, and where that runs out (22:42) Speed cameras, speed bumps, and a Toronto argument (24:22) Friction instead of punishment (25:23) Applying it directly to shadow AI (26:19) Cameras need maintenance. Speed bumps don't. (27:31) Susan's reframe: leading indicators and lagging indicators (28:53) Why human-in-the-loop fails when everything's on one screen (30:12) Five screens instead of one (31:28) The student problem - personal devices, personal subscriptions (34:13) What higher ed leaders should be thinking about beyond cheating (35:22) Map it, survey it, treat it as a situation analysis (37:38) Silos, and why this has to come from the provost level (38:50) Why an honest map is cathartic rather than damning (39:16) The questions to answer before you write any governance (40:14) If AI frees up staff time, where does that time go? (41:29) The flywheel, and why the first turn is the hardest   Quotes "You cannot ban the use of AI. At least you cannot enforce it. It's like avoiding the use of a calculator." - Dr. Eugene Chan "The challenge is not banning the use of AI. It's finding the right use cases." - Dr. Eugene Chan "On paper, there is human in the loop. But in practice it fails." - Dr. Eugene Chan "Speed cameras do work, but they require maintenance. Speed bumps? You install it once, and it's pretty much lifetime." - Dr. Eugene Chan "Can we somehow change the environment, or change the structure, so that it still produces the desired result - without fear of fines being the primary motivator?" - Dr. Eugene Chan "It's basically like a SWOT analysis. Understanding where you are at." - Dr. Eugene Chan, on mapping AI readiness "People are confusing access with literacy." - Susan Diaz "There's something deeply cathartic about mapping it out. It's neither good nor bad. It has no sentiment. It's just a picture of things as they are." - Susan Diaz  Resources Dr Eugene Chan's consultancy: behavieural.com  Get host Susan Diaz's book, Swan Dive Backwards: wearenorthlightai.com/swan-dive-backwards  Working in higher education? Susan Diaz and Dr Eugene Chan are offering a governance readiness mapping engagement for institutions - a picture of how AI is actually being used across faculties, where the gaps are, and what governance should address first. Reach either of them on LinkedIn - Susan Diaz, Dr Eugene Chan Enjoyed this? The podcast isn't sponsored or funded. Ratings are how people find it. Please leave us a rating  

In der heutigen Versicherungswirtschaft entscheidet die Kundenzentrierung über Sieg oder Niederlage. Doch allzu oft scheitert sie im Alltag, weil wir sie fälschlicherweise als reinen Prozess statt als echte Kultur verstehen. Mein Gast Isabella Marturell Naßl, COO und Vorständin der Konzern Versicherungskammer, beweist jedoch eindrucksvoll, dass man eine riesige Organisation mit Millionen von Kundenkontakten nur dann erfolgreich zum Kunden drehen kann, wenn man Führung und Haltung radikal neu denkt. Für sie ist Kundenzentrierung kein starres Projekt, sondern eine Lebenseinstellung – ihre ganz persönliche „Mondmission“. Wir sprechen in dieser Folge darüber, warum Produkte heute austauschbar sind und der echte Unterschied erst im Moment des Schadens entsteht, wenn schnelle Hilfe und Empathie gefragt sind. Isabella erklärt mir, warum sie ihren Ehemann als kritischsten Tester für das eigene Kundenportal nutzt und wieso Transformation in einer traditionsreichen Branche vor allem das Aufbrechen von Silos bedeutet. Zudem beleuchten wir das Zusammenspiel von Mitarbeiterzufriedenheit und Kundenglück und werfen einen Blick in die Zukunft: Kann künstliche Intelligenz echte, menschliche Empathie im Kundenservice jemals komplett ersetzen? 5 Highlights aus dem Podcast: Die Mondmission der Kundenzentrierung: Wahre Kundenorientierung ist kein technokratischer Prozess, sondern eine gemeinsame Haltung, bei der jeder Mitarbeitende – genau wie die Reinigungskraft bei der NASA – seinen Teil zur großen Mission beiträgt. Der Ehemann als Geheimwaffe: Warum der eigene Partner der beste und ehrlichste Tester für digitale Kundenportale ist und warum dieses ungefilterte Feedback Gold wert ist. Mehrwert im „Moment of Truth“: Bei einem Großschaden wie einer Überschwemmung zählt nicht nur das Geld, sondern der emotionale Beistand, schnelle Erreichbarkeit und unbürokratische Soforthilfe. Führung braucht Haltung: Transformation gelingt nur, wenn Führungskräfte authentisch sind, Orientierung bieten und sich selbst reflektieren – denn nur zufriedene und gut geführte Mitarbeiter können Kunden begeistern. Mensch vs. KI im Kundenservice: Auch wenn Voice- und Chatbots immer empathischer wirken, bleibt das echte, spontane und menschliche Gespräch abseits des Handbuchs der entscheidende Gamechanger. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Isabella Martorell Naßl The State of Digital Insurance 2026 OUT NOW. Im neuen The State of Digital Insurance Fachmagazin machen CEOs, Vorstände und führende Branchenexperten Schluss mit dem Hype. Sie teilen ihre ungeschminkten Praxis-Strategien direkt aus dem Maschinenraum. Die gedruckte Premium-Erstauflage ist streng limitiert. Sichere dir jetzt deinen Wissensvorsprung und bestelle dein Heft inklusive sofortigem Download der Webversion. Klick jetzt direkt auf diesen Link oder geh auf insurancemedia.de/state-of-digital-insurance/.

The conversation delves into the post-pandemic realization that true creative collaboration requires proximity, prompting the studio to downsize and focus on a deeply integrated "many hats" workflow. The team also explores the changing landscape of home design—from navigating massive post-pandemic cost multipliers and evolving spaces like "mission control" kitchens, to pushing back against Texas's "bigger is better" mentality in favor of highly detailed, character-rich spaces. Finally, they cover the critical role of manufacturer partnerships in keeping pace with rapid product innovations, regional environmental codes, and a growing client demand for technological simplicity.

Phil Seboa and Ed Fuentes sit down with David Ariens (Analytics For Industry / AVEVA) and Willem van Lammeren (Syensqo) to explore why IT/OT convergence fails — and what organisations actually get right when convergence works.They discuss the cultural and technical silos that keep IT and OT teams divided, common misconceptions on both sides, and the practical changes that make integration stick in industrial environments.Topics covered:• Why convergence projects stall or fail• Breaking silos without burning bridges• What good IT/OT integration looks like in the field• Making OT data usable for IT and business intelligence• Real lessons from practitioners on both sides of the wallGuests:• David Ariens — Analytics For Industry / AVEVA• Willem van Lammeren — SyensqoEpisode page: https://unpluggediiot.com/episodes/ep-58-breaking-the-silos-itot-convergenceChapters:00:00 Introduction03:00 The unlikely path into the IT/OT gap13:00 Why convergence keeps failing: it's not the technology25:00 Seven patterns that actually work37:00 Stories from the plant floor: BASF lessons45:00 Building the IT/OT Academy + where IT/OT is heading48:30 OutroThis episode is brought to you by Canary Labs and Cirrus Link.Canary Labs — Canary Labs builds the industrial historian platform that captures your plant and process data the moment it's generated and makes it instantly accessible across your entire operation.Learn more: https://unpluggediiot.com/partners/canary-labs---Cirrus Link Solutions — MQTT and Sparkplug software that connects OT to IT and cloud systems.Visit: https://cirrus-link.com/unplugged

S6:E78 AI doesn't arrive inside a business as a neutral cure for everything that isn't working. It encounters the decision structures, silos, leadership behaviors, customer experience and culture that are already there and then it can make them move considerably faster. That's the tension at the center of this episode of Small Business Stories with Tullio Siragusa, founder of Inventrica Advisory. Tullio works at the intersection of artificial intelligence, leadership and organizational transformation. His argument is refreshingly human: don't automate away the very qualities that made people value your business in the first place. If customers don't trust the experience you give them, more automation won't manufacture trust. If employees don't have sufficient autonomy to make decisions, adding faster technology won't necessarily produce better decisions. And if what your business promises externally doesn't match what people experience internally, AI can amplify that contradiction at scale. That's where this conversation intersects directly with Dr. LL's work on misinterpretation risk and Decision Integrity: the signals a business sends aren't created by marketing alone. They're created by how the business actually behaves.

S6:E78 AI doesn't arrive inside a business as a neutral cure for everything that isn't working. It encounters the decision structures, silos, leadership behaviors, customer experience and culture that are already there and then it can make them move considerably faster. That's the tension at the center of this episode of Small Business Stories with Tullio Siragusa, founder of Inventrica Advisory. Tullio works at the intersection of artificial intelligence, leadership and organizational transformation. His argument is refreshingly human: don't automate away the very qualities that made people value your business in the first place. If customers don't trust the experience you give them, more automation won't manufacture trust. If employees don't have sufficient autonomy to make decisions, adding faster technology won't necessarily produce better decisions. And if what your business promises externally doesn't match what people experience internally, AI can amplify that contradiction at scale. That's where this conversation intersects directly with Dr. LL's work on misinterpretation risk and Decision Integrity: the signals a business sends aren't created by marketing alone. They're created by how the business actually behaves.

Our non-spoiler podcast tours the Silo grounds in season 3 episode 9 'Farewell' of the Apple TV show 'SILO.' Bernard goes for a walk, Daniel and Helen take a trip, and Atlanta earns the nickname 'HOTlanta! Per Stensen doesn't care about his speech! But we do! + Juliette's friends think this elevator idea is gonna blow up! Apple TV+ sci-fi post-apocalyptic dystopian drama! Based on Hugh Howey's Silo series of books: WOOL, SHIFT and DUST. and producer Graham Yost's television show choices! 00:00 Intro 02:27 Listener Feedback 05:01 Catfish's rating 08:24 Bubba's rating 14:45 Please Subscribe 15:44 Upcoming Podcasts  17:02 Atlanta: Better before or after Silos?  19:22 Ep9 Breakdown: Silo 18 40:09 'Silo Slam' of the Week 41:45 Ep9 Breakdown: Before Times  1:03:49 Silo Speculation 1:11:49 Judicial Debate 1:14:39 Deeply Dumb Catfish Community Questions 1:18:05 Is it a Date? 1:20:21 Feedback  1:31:21 Book vs Show Pod SEASON 3 EPISODE 9 'Farewell' The entire Silo is stunned by an announcement from Camille. Daniel and Helen attend a special event. s3e09 s03e09 s3e9 Director Amber Templemore (directed by) Writers Jeffrey Wang (written for television by) Hugh Howey (based on the book series 'Silo' by) Graham Yost (created by) Jenny DeArmitt (executive story editor) Cast Rebecca Ferguson ... Juliette Nichols Common ... Robert Sims Harriet Walter ... Martha Walker Tim Robbins ... Bernard Chinaza Uche ... Paul Billings Steve Zahn ... Solo Avi Nash ... Lukas Kyle Ashley Zukerman ... Congressman Daniel Keene Jessica Henwick ... Helen Drew Rick Gomez ... Patrick Kennedy Shane McRae ... Knox Remmie Milner ... Shirley Alexandria Riley ... Camille Sims Reed Birney ... Henry Laura Innes ... Senator Rosalind Thurman Jessica Brown Findlay ... Charlotte Keene Morven Christie ... Anna Thurman Matt Craven ... Dr. Victor Crnkovich Billy Postlethwaite ... Deputy Hank aka 'Silo Ren'  Clare Perkins ... Carla McLain Colin Hanks ... Per Stensen / Per Stenson Caitlin Zoz ... Kathleen Billings Gemma Acosta ... Glenda Harwood Ian Drysdale ... Mortician Ferdinand Kingsley ... George Wilkins (archive footage) Sonita Henry ... Regina Jackson Ned Dennehy ... Ed Harwood Chris Fulton ... Mike Liam Akpan ... Deputy Jerry Chipo Chung ... Sandy Will Merrick ... Danny Olatunji Ayofe ... Teddy Elijah Cook ... Sam Ramsey Akie Kotabe ... Diego Florian Clare ... Chris Emerson Jacqueline Berces ... Nurse Amy William Hope ... Gus Knox Quelin Sepulveda ... Orla Kent Celine Arden ... Sheila Kent Marcello Cruz ... Juan Alameda Celine Arden ... Sheila Kent Miltos Yerolemou ... Rudy Kent LaToya Harding ... Deputy Hildy Micah Abna ... News Reporter Joseph Balderrama ... James Alameda Michael Blight ... Prisoner Oliver Branson-Cole ... Guide Ema Kosac ... Fangirl Jane Georgina Arthur ... Fangirl Sally Tuwaine Barrett ... Tony Stacy Liu ... Gayle Carlos Damasceno ... Deputy Amelie Child Villiers ... Young Juliette George Robinson ... Mark Chambers Chrisitan Ochoa Lavernia ... Amundson Georgina Sadler ... Audrey Orlando Norman ... Rick Nathan Clough ... Heckler Pike Sara Hazemi ... Eater Angela Yeoh ... Deputy Molly Karins Eliza Matengu ... Dr. Wagner  Reggie Absolom ... Benny Lolita Chakrabarti ... Mrs. Kyle Tom Cox ... Raider Chad Khairika Sinani ... Raider Jean Ross Armstrong ... Asa Music by Atli Örvarsson ... (music by) Cinematographer Jean-Philippe Gossart (director of photography) Production Design Nicole Northridge (production designer) Hannah Purdy Foggin (Associate production designer) Art Directors  Rebecca Barker-McLean (art direction) Luke Bradley Nick Chapman (vehicle art director) Lilyana Houghton-Freeman (art direction) Sara Kuna (art director) Amaya Valentina (art direction) Set Decorator Leire Artero (Assisting set decorating coordinator) #silo #siloseries #silotv #siloappletv #wool #rebeccaferguson #siloappletvplus #rebeccaferguson #common #hughhowey #appletv #appletvplus #tv #television #scifi #tvshow #jessicahenwick #colinhanks  

Silos are the silent killer of customer experience — but for years we've only argued that from one side of the coin: the customer's. This episode flips it over. Colin and Ryan are joined by Dan O'Connell, CEO of Front, to look at silos from the side that actually moves a boardroom — the cost. Front's new research, the Coordination Tax, surveyed B2B customer service, operations, and account management leaders and uncovered a startling baseline: the typical company spends nearly three hours coordinating work for every one hour it spends actually solving a customer's problem. Worse, 42% of companies don't track coordination time at all. It's the single largest cost in most customer operations, and almost nobody is measuring it. Dan, Colin, and Ryan dig into why sophisticated software and AI have so far made the problem worse rather than better, why bolting AI onto broken processes just delivers "a bad job done faster," what the top 14% of companies do differently, and the practical steps any leader can take to start quantifying — and shrinking — their own coordination tax. What You'll Learn Why silos cost you twice: once in customer experience, and once in raw internal inefficiency you're probably not measuring The three-to-one coordination-to-solving ratio, and why "normal" is far more expensive than leaders assume Why more advanced platforms and AI have inherited the coordination gap and scaled it The human cost: how coordination burnout quietly drives your best people out the door What separates the top 14% of companies from everyone else Practical first moves — measuring coordination, aligning cross-functional incentives, documenting the real process, and starting small with AI Memorable Quote "Teams are working around broken systems. AI won't fix that. Until companies address the coordination gap, the problem won't go away." — Dan O'Connell, CEO, Front Resources Mentioned The Coordination Tax report is free to download at Front - Coordination Tax About the Guest Dan O'Connell is the CEO of Front, the customer operations platform built for B2B complexity. Before Front, Dan was the Chief Strategy & AI Officer at Dialpad, where he delivered the first set of generative AI features powered by Dialpad's proprietary large language model. Since joining as CEO in March 2024, Dan has repositioned Front from a shared inbox tool to a category-leading platform for complex customer operations, leading the company past $100M in ARR in September 2025. More than 9,300 businesses rely on Front, which has raised $204M in venture funding from Sequoia Capital, Salesforce Ventures, Battery Ventures, Threshold Ventures, and Uncork Capital, as well as executives from Atlassian, Okta, PagerDuty, Qualtrics, and Zoom. Prior to that, Dan was the CEO of TalkIQ, a real-time speech recognition and natural language processing start-up acquired by Dialpad. Dan has also held various sales leadership positions at AdRoll and Google. He holds an MBA from the University of California, Berkeley, Haas School of Business.Follow Dan on LinkedIn About the Hosts Colin Shaw is a LinkedIn 'Top Voice' with a massive 286,000 followers and 89,000 subscribers to his 'Why Customers Buy' newsletter. Shaw is named one of the world's 'Top 150 Business Influencers' by LinkedIn. His company, Beyond Philosophy LLC, has been selected four times by the Financial Times as a top management consultancy. Shaw is co-host of the top 1.5% podcast 'The Intuitive Customer'—with over 750,000 downloads—and author of seven best-sellers on customer experience. Shaw is a sought-after keynote speaker. Follow Colin on LinkedIn. Ryan Hamilton is a Professor of Marketing at Emory University's Goizueta Business School and co-author of the book ' The Intuitive Customer '. An award-winning teacher and researcher in consumer psychology, he has been named one of Poets & Quants' "World's Best 40 B-School Profs Under 40." His research focuses on how brands, prices, and choice architecture influence shopper decision-making, and his findings have been published in top academic journals and covered by major media outlets like The New York Times and CNN. His work highlights how psychology can help firms better understand and serve their customers. Ryan's new book was launched in June 2025 called "The Growth Dilemma: Managing Your Brand When Different Customers Want Different Things" Harvard Business Press Follow Ryan on LinkedIn. Subscribe & Follow Never miss an episode. Apple Podcasts Spotify  

The Grain Silos That Refused to ForgetBecome a supporter of this podcast: https://www.spreaker.com/podcast/dark-mysteries-unsolved-mysteries-forgotten-secrets-unanswered-questions--5684156/support.Darkest Mysteries OnlineThis episode includes AI-generated content.

Key Takeaways: Boards should view resilience as a strategic capability—not just a compliance exercise—by focusing on whether the organization can continue creating value through disruption.Directors should challenge management to clearly define the company's “crown jewels” and ensure resilience investments are aligned to protecting the business capabilities that matter most.Boards should expect an integrated, enterprise-wide view of resilience that connects cyber, third-party, continuity, operational, and financial risks to strategic priorities.Resilience reporting should move beyond activity metrics and dashboards to decision-ready insights that show where risk is changing, where dependencies are concentrated, and where investment is needed.As AI adoption accelerates, boards should ask how management is continuously monitoring evolving risks, protecting critical data and capabilities, and building safeguards into innovation strategies.

What would change if a customer could return three days later through a different channel and continue the same conversation without repeating a single detail? In this episode of Tech Talks Daily, I speak with Paul Adams, Chief Product Officer at Fin, the company previously known as Intercom. Paul has spent almost 13 years with the business and provides a candid account of how it abandoned its previous roadmap, placed a company-wide bet on AI, and rebuilt its products and working practices around AI agents. Our conversation begins with Fin's move from a customer service agent toward what Paul calls a single customer agent. The idea is that customers do not care whether their request belongs to sales, service, or customer success. They want the company to understand their situation and help them complete the task. Paul explains how AI agents can bring customer history, company knowledge, operational data, and business goals into the same conversation. This could allow an agent to resolve an issue, support a purchase, recognize a valuable customer, or transfer the conversation to a human without losing the context already provided. We also examine the economics behind poor customer service. Many companies are not ignoring customers through a lack of concern. They are receiving volumes of requests that cannot economically be handled by adding people alone. Paul says some Fin customers are resolving between 70 and 90 percent of customer queries through AI. Rather than seeing entire teams disappear, he is observing employees move into customer success, knowledge management, AI supervision, and higher-touch services. The episode also provides an unusually candid account of what it took to rebuild an established SaaS company around AI. Paul describes the process as brutal. Strategies were discarded, familiar processes were removed, and some people decided the new direction was not for them. His advice is to prioritize speed, place smaller experiments in front of real customers, and learn from evidence rather than waiting for every internal condition to become perfect. Paul also recalls working on early versions of mobile YouTube and Gmail when colleagues questioned whether anyone would watch video or answer email on a phone. Those stories provide a timely warning about judging new technology by its early limitations. Could AI agents finally give customers continuity across sales, service, and support, or will internal company structures remain the greater obstacle? Listen to the conversation and share your thoughts with me.

In this episode of The Hub, Jonathan Overall speaks with Aminifu "Akil" Bektemba, President and CEO of Vanguard Consulting Group, LLC, and President of the Southeastern Employment and Training Association (SETA). Drawing on more than 25 years of workforce development experience, Akil discusses why the public workforce system is at a crossroads and how stronger collaboration, customer-centered services, emerging technology, and integrated financial literacy can help it move forward. He also shares his "1% better" philosophy and explains how workforce professionals can turn big ideas into practical steps that lead to employment, economic mobility, and lasting change.

A new coalition is working to vaccinate more Minnesotans. It's called "Immunize Minnesota," and it's working through advocacy, education and partnership statewide to achieve its mission.The coalition so far has ten organizations, including the Minnesota Department of Health and 30 individuals across the public health sphere. Joining Minnesota Now is co-chair of the steering committee, Munira Maalimisaq, who is a family nurse practitioner and CEO of the Inspire Change Clinic.

What happens when you stop looking at performance through the lens of individual disciplines and start putting performance itself at the centre?Katie Slattery and Jamie Stanley unpack their Performance Centred Practice framework, developed from years of experience across the Australian high performance system. They explore how coaches, sport scientists, practitioners, and athletes can build a shared understanding of what performance actually requires, then connect those demands directly to training and decision making.The conversation covers shared mental models, productive disagreement within interdisciplinary teams, improving performance meetings, defining training quality beyond simple physical metrics, and creating better feedback loops between what happens in training and what ultimately matters in competition.Today's speakers:Dr Martin Buchheit https://martin-buchheit.net/    Katie Slattery https://profiles.uts.edu.au/Katie.SlatteryJamie Stanley https://www.linkedin.com/in/jamie-stanley-a5a7265b/Athletica U https://youtube.com/playlist?list=PLu7L8NU083obOOZnkl9qd1lxr5zfVKTkL&si=YkGXTSQsJcYBUPiD

Menopause Mastery | Menopause and Genetics: Why Your DNA Test Might Be Missing the Real Story | Ep. 292 with Dr. Tracey Steady-Hardcastle 

Questions? Feedback? Send us a text!Higher education is facing pressure from every direction.AI is reshaping work. Enrollment patterns are changing. Students are questioning the value of a degree. Institutions are being asked to move faster while operating within systems that were designed for stability.But according to Dr. Russell Lowery-Hart, President of Austin Community College, technology isn't the biggest challenge.Bureaucracy is.In this episode of Transformed, Higher Digital Co-founder and CEO Wayne Bovier sits down with Russell to discuss leadership, culture, institutional transformation, and why higher education's greatest opportunity may come from becoming more human, not less.Drawing from his experience as a faculty member, college president, and transformational leader, Russell shares why he believes institutions need to stop "higher-ed-ing" themselves—his phrase for the tendency to solve problems by adding more policies, processes, silos, and layers of complexity.This conversation centers on a simple idea: institutions function best when they are built around the people they serve.Russell breaks down:Why bureaucracy often protects institutions instead of serving studentsHow higher education makes simple problems unnecessarily complicatedWhy institutions should design systems around students rather than organizational chartsHow AI creates an opportunity to strengthen human relationships instead of replacing themWhy leadership is about creating conditions for success, not controlling outcomesHow Austin Community College used student voices to reshape institutional prioritiesWhy empowering frontline employees leads to more meaningful changeWhat authenticity, trust, and servant leadership look like in practiceWhy uncertainty creates the conditions for transformation rather than preventing itThroughout the conversation, one theme remained consistent: higher education cannot solve tomorrow's challenges by becoming more bureaucratic.Institutions that listen carefully, remove unnecessary barriers, empower their people, and remain relentlessly focused on students will be the ones best positioned to thrive.If you're a president, provost, CIO, faculty leader, or someone thinking deeply about the future of higher education, this conversation will challenge some long-standing assumptions about leadership, culture, and change.Subscribe to Transformed for more conversations exploring how higher education leaders are navigating complexity, technology, and institutional transformation.Subscribe or follow TRANSFORMED wherever you listen, to get the latest episode when it drops and hear directly from leaders and innovators in higher ed tech and digital transformation best practices.Find and follow us on LinkedIn at https://www.linkedin.com/company/higher-digital-inc 

How can healthcare facilities teams build stronger partnerships between flagship and community-based hospitals?In this episode, Healthcare Facilities Network brings together Christopher Bolton, Jason Kime, and Joshua Ashlock for a conversation about the evolving challenges of healthcare facilities management across the Houston market.The discussion explores the differences between managing facilities at a large flagship medical center and operating within community-based hospitals, from workforce availability and specialized staffing to capital investment, operational funding, and rapidly changing patient demand. The group shares how community hospitals are adapting to unprecedented growth while flagship facilities navigate the complexity and scale of massive healthcare campuses.The conversation also examines how facilities teams can break down organizational silos and build stronger partnerships across departments, campuses, and trade partners. As workforce shortages continue to put pressure on facilities teams, the discussion turns to the importance of versatile technicians, technology, automation, and using operational data to prioritize what truly needs attention.From managing thousands of connected devices and alarm conditions to maintaining clean, actionable data for future AI applications, the guests discuss why data integrity and collaboration will become increasingly important to the future of healthcare facilities management. They also consider what the next generation of facilities professionals expects from their workplace and why organizations need to create opportunities that attract and develop that talent.For healthcare facilities professionals, this episode offers a look at how flagship and community-based teams can learn from one another, strengthen partnerships, and tear down the silos that can stand in the way of better operations, better patient experiences, and a stronger future for the profession.

    Bleeding is what kills people after trauma. That single fact sits at the center of this WarDocs episode, in which host Dr. Wayne Causey, a vascular surgeon, sits down with two military interventional radiologists — Dr. John Pavlus of Brooke Army Medical Center and Dr. Jonathan Schutt, an interventional radiology resident at Yale — to examine one of the fastest-moving areas in modern medicine and what it could mean for the wounded service member. Endovascular care, as they describe it, is deceptively simple to explain and remarkably hard to field: a small stick in the groin or the wrist, image guidance instead of an incision, and wires and catheters small enough to be called straws, threaded through the vascular tree to block a bleeding artery or reline an injured one. As one guest puts it, the patient goes home with a band-aid.    The conversation moves quickly from definition to system. At Brooke Army Medical Center, a trauma activation commits the interventional team to needle-stick access within sixty minutes of the call, day or night. That standard was not bought with equipment. It was built on years of bi-directional trust with the trauma surgeons, to the point that the team now responds without stopping to relitigate the imaging. Both guests are blunt that ownership is the price of admission: if interventional radiology wants a seat on the trauma team, it has to show up at two in the morning for cases that are neither lucrative nor glamorous.   The harder question is how far forward this capability can go. REBOA is scaled today at Role 2, and stent graft and embolization cases in Role 3 remain largely case-reportable events performed by clinicians who brought their own equipment. The limiting factor, both guests argue, is not technique — it is imaging, logistics, and institutional will. Meanwhile, Israeli teams transition to bunker operations within twenty-four hours, and Ukrainian experience with drone-driven injury patterns is already reshaping assumptions about REBOA and embolization that the United States has not yet tested.   The episode closes on people rather than platforms: the case for a military interventional community that crosses Service lines and partners with surgical colleagues, the argument for a skill identifier that lets the system find the right clinician, and a practical inventory of what one interventional radiologist would carry in a backpack if told to deploy tomorrow. Chapters (01:11-06:26) Two Pathways Into Military Interventional Radiology (06:26-10:15) Endovascular Care Explained: A Lot Through a Pinhole (10:15-17:02) The Sixty-Minute Trauma Activation at Brooke Army Medical Center (17:02-26:11) Forward Capability: REBOA, Stent Grafts, and the Role 2 and Role 3 Gap (26:11-35:54) Silos, Superpowers, and the Real Cost Equation (35:54-49:56) Allied Lessons, a Military IR Community, and What Fits in a Backpack Chapter Summaries (01:11-06:26) Two Pathways Into Military Interventional Radiology Both guests trace how they arrived at interventional radiology and at military service — one from the Air Force Academy and a fighter pilot track redirected by a day shadowing an orthopedic surgeon, the other from a childhood spent in a pararescue uncle's uniform and an HPSP commissioning. Each was pulled toward endovascular work by the same realization: that the future of the specialty was in doing more through less. Their training routes differ, one through diagnostic radiology and fellowship, the other through an integrated residency pathway. (06:26-10:15) Endovascular Care Explained: A Lot Through a Pinhole The guests define endovascular care in the language they use with patients: a small poke in the groin or the wrist, image guidance rather than an open field, and catheters threaded through the vascular tree like a plumber working pipes. Roughly ninety-five percent of the work is image guided, most often with fluoroscopy. The host adds the surgeon's framing — always ask what can be fixed through the blood vessel before opening a chest or an abdomen. (10:15-17:02) The Sixty-Minute Trauma Activation at Brooke Army Medical Center A blunt trauma patient arrives, CT shows active extravasation from a high-grade splenic injury, and the trauma activation commits the interventional team to needle-stick access within sixty minutes. The guests describe how that pathway was built on bi-directional trust rather than debate over each scan, and why the team now launches without relitigating the imaging. Both stress that owning trauma call — unglamorous, poorly reimbursed, and at all hours — is what earns interventional radiology its place on the team. (17:02-26:11) Forward Capability: REBOA, Stent Grafts, and the Role 2 and Role 3 Gap The conversation turns to what exists downrange. REBOA is scaled today at Role 2, and endovascular hemorrhage control at Role 3 remains largely a set of case reportable events performed with clinician-supplied equipment. The guests explain stent grafts as simultaneous hemorrhage control and reconstruction, and identify imaging, transport, and packaging — not procedural skill — as the true limiting factors on projecting this capability forward. (26:11-35:54) Silos, Superpowers, and the Real Cost Equation One guest argues that interventional radiology has been siloed by civilian incentives the military has no reason to copy, and that the specialty's real advantage is the fusion of diagnostic reading and procedural skill he calls a superpower. The host and guests weigh the higher up-front cost of advanced imaging and devices against the dramatically lower recovery burden of a pinhole procedure. The biggest hurdle, one guest says flatly, is people — convincing decision makers the capability is worth funding. (35:54-49:56) Allied Lessons, a Military IR Community, and What Fits in a Backpack Israeli teams shifting hospitals to bunker operations within twenty-four hours and Ukrainian experience with drone-driven injury patterns are held up as evidence the United States is playing catch-up. The guests describe the effort to build a military interventional radiology community across Services and to partner with the American College of Surgeons military chapter. The episode closes with a practical deployment loadout — ultrasound, micropuncture kits, sheaths, a base catheter, coils, and wire — and a walk through current training pathways into the specialty. Take Home Messages Bleeding is the mission. The immediate cause of preventable death after trauma is hemorrhage, which is why endovascular capability belongs in the operational conversation at all. Every argument for pushing this capability forward reduces to stopping the bleeding fast enough, and doing it without creating a second catastrophe. Framing the specialty this way makes its military relevance impossible to dismiss. Trust is the system, not the equipment. A sixty-minute call-to-stick standard at a level one trauma center was not purchased — it was built over years of bi-directional trust between the trauma team and the interventional service. Once that trust exists, the activation launches without relitigating the imaging, and everything else falls into motion. Any unit trying to replicate the capability should build the relationship before it buys the gear. Ownership earns the seat. Trauma call is unglamorous, poorly reimbursed, and inconvenient, which is exactly why some centers have written interventional radiology out of the pathway entirely. Showing up at two in the morning, reviewing imaging alongside the trauma team, and taking responsibility for the patient is what secures a permanent place on that team. Presence before the activation is what makes the activation work. The limiting factor is logistics, not technique. Everything done at a level one trauma center is technically achievable far forward — the constraint is diagnostic imaging, fluoroscopy, packaging, and airlift, not procedural skill. Progress therefore depends on investment decisions and institutional will rather than on new procedures. Convincing leaders that the capability is valuable is the hurdle, and funding follows conviction. Allies are already ahead, and the injury patterns are changing. Israeli teams move a hospital into bunker operations within twenty-four hours, and Ukrainian experience with drone-driven wounding is already reshaping assumptions about balloon occlusion and embolization. Planning for the last war is the fastest way to arrive unprepared for the next one. Learning from partner nations now is cheaper than relearning under fire. Episode Keywords military medicine, interventional radiology, endovascular care, WarDocs podcast, non compressible torso hemorrhage, REBOA, stent graft, embolization, hemorrhage control, combat casualty care, Brooke Army Medical Center, trauma activation, expeditionary interventional radiology, Role 2 care, Role 3 care, military trauma system, vascular surgery, image guided procedures, John Pavlus, Jonathan Schutt, Air Force medicine, Army medicine, military health system, battlefield medicine, damage control #WarDocs, #MilitaryMedicine, #InterventionalRadiology, #EndovascularCare, #CombatCasualtyCare, #HemorrhageControl, #TraumaCare, #MilitaryHealthSystem Honoring the Legacy and Preserving the History of Military Medicine The WarDocs Mission- WarDocs exists to honor the legacy of Military Medicine, preserve its history, and inspire every generation — across all Services, Corps, and Ranks — to serve with excellence and pride. Through mentorship, coaching, and education, we equip those considering, entering, and serving in military medicine with the knowledge, connections, and community they need to thrive. We celebrate Who we are, What we do, and, most importantly, How we serve Our Patients, the DoW, and Our Nation. Find out more and join Team WarDocs at https://www.wardocspodcast.com/ Check our list of previous guest episodes at https://www.wardocspodcast.com/our-guests Subscribe and Like our Videos on our YouTube Channel: https://www.youtube.com/@wardocspodcast Listen to the “What We Are For” Episode 47. https://bit.ly/3r87Afm WarDocs- The Military Medicine Podcast is a Non-Profit, Tax-exempt-501(c)(3) Veteran Run Organization run by volunteers. All donations are tax-deductible and go to honoring and preserving the history, experiences, successes, and lessons learned in Military Medicine. A tax receipt will be sent to you. WARDOCS documents the experiences, contributions, and innovations of all military medicine Services, ranks, and Corps who are affectionately called “Docs” as a sign of respect, trust, and confidence on and off the battlefield, demonstrating dedication to the medical care of fellow comrades in arms. Follow Us on Social Media Twitter: @wardocspodcast Facebook: WarDocs Podcast Instagram: @wardocspodcast LinkedIn: WarDocs-The Military Medicine Podcast YouTube Channel: https://www.youtube.com/@wardocspodcast

Silos have dotted the landscape for 150 years. But the tower-like structures on farms that hold fermented feed for livestock are threatened by development and old age. One “silo hunter” in Illinois has been tracking down her grandfather's silos before they disappear.

In this Your Healing Playground segment episode of Mission Matters, Adam Torres and co-host Dr. Tina Koopersmith interview Dr. Carla Rotering, Co-Founder of Sage Health Institute. Dr. Carla shares her extraordinary journey through medicine and personal transformation and discusses her mission to create a collaborative community connecting trusted practitioners, education, and approaches to whole-person healing. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

What if the most important team you lead is not the one you actually run?In this solo episode, Cameron Herold tells the story of coaching a 400-person company that had become the best place to work in its state, then watched politics spread through the leadership team like black mold. Silos, turf wars, and finger-pointing crept in right as the company scaled.His fix starts with one shift: your leadership team is your first team, not the department you run. Cameron breaks down the exact systems he used at 1-800-GOT-JUNK to keep leaders aligned, from weekly shout-outs and a shared dashboard to a rallying cry, offsite quarters, and even a giant Monopoly board.If your leaders are protecting their own turf instead of winning together, this one is for you. Listen now.Sponsored by:Cadre AI – Helping business leaders identify the highest-impact opportunities for AI and implement strategies that drive greater efficiency, profitability, and revenue.Learn more: https://cadreai.comTimestamped Highlights[01:04] - The leadership idea Cameron spent years figuring out before sharing it[01:27] - The Florida company he grew 10x, then watched get infected[01:56] - The black mold that spreads across even the best places to work[02:34] - Why a wide receiver's most important team is not the offense[02:59] - The first team rule every 1-800-GOT-JUNK leader lived by[03:44] - The 15-second weekly habit that quietly kills silos[05:05] - The rallying cry that pulls leaders out of their own turf[05:55] - The death zone between 30 and 100 employees, and the trap inside it[07:23] - Why your best quarterly planning never happens in the office[08:07] - Why one simple dashboard beats sixty scattered metrics[09:29] - The giant Monopoly board that turned projects into a team game[11:30] - Flip your org chart upside down, and see who lands at the bottomMentioned Resources1-800-GOT-JUNK (the company Cameron helped build and scale)BlueGrace Logistics (the Florida company in the coaching story)YPO (Young Presidents' Organization)Important LinksConnect with Cameron: Website | LinkedInExplore the COO Alliance - The World's Leading Community for Seconds in CommandGet Cameron's book: Second in Command, Unleash the Power of Your COO BookClaim your FREE copy: Second in Command: Unleash the Power of Your COO BookTake his course: Invest In Your Leaders Online Course (Use promo code PODCAST10 before the end of the month for 10% off)Chat or video call with AI Cameron via DelphiThe Second in Command Podcast is an original production hosted by Cameron Herold. Brought to you by COO Alliance. Production and editing by Podcast Your Brand.Sponsored by:Cadre AI – Helping business leaders identify the highest-impact opportunities for AI and implement strategies that drive greater efficiency, profitability, and revenue.Learn more: https://cadreai.com

Dexter White returns to the podcast for a chat about  information silos, separations of facts from fiction, and why we really need to put on our big boy pants and remember what living in a plurality of perspectives looks like.Show Notes:Dexter on XTom on XGGnG on Patreon

What's up fraud fighters, and welcome back to Fraud Forward!I always say fraud is a team sport, and this episode is exactly why.I recorded these conversations live from the ACFE fraud conference in Boston, sitting down with five fraud fighters who each bring a completely different piece of the puzzle. Law enforcement. Banking. Government. Fintech. BSA. Investigations. Every single one of them came back to the same point: we cannot fight fraud alone, and the silos we work in are one of the biggest advantages we are handing to fraudsters.Marc Evans opened the conversation by making the case that fraud analyst training has to be rooted in real cases, not theory. Linda Miller followed with one of the most honest takes of the day: the organizations waiting for regulatory guidance before building their AI governance frameworks are already behind. Tracy Swaim added something I had never heard framed so cleanly, that document fraud is a context problem, not a technology problem. And Dustin Eaton brought it back to the data: clean, collective information is the edge, and fraudsters are counting on us not having it.Jen Lamont closed it out with a reminder that hit close to home. For every fraud fighter who cannot make it to a conference like this, the knowledge is still out there. Podcasts, white papers, LinkedIn, local and international fraud associations. This community is one of the most generous there is.And if there is one thing I took away from all five conversations, it is this: fraudsters share everything with each other. Until we do the same, we are always playing catch-up.What you'll hear in this episode:Why the ACFE fraud conference brings together fraud fighters from banking, government, law enforcement, fintech, and investigations under one roofHow cross-sector fraud prevention helps organizations identify emerging threats fasterWhy breaking silos in fraud is one of the biggest opportunities facing our industry right nowWhat Marc Evans has learned training new fraud analysts using real investigations and holistic case dataWhy AI governance is outpacing organizational readiness, and what Linda Miller says financial institutions should do before regulations catch upHow Tracy Swaim reframes document fraud detection around interrogating context rather than authenticating the document itselfWhy clean and connected data is the foundation of effective AI-driven fraud prevention, according to Dustin EatonHow Jen Lamont approaches fraud analyst training, mentorship, and continuous learning for fraud teams at every levelCareer advice for new fraud fighters from five professionals who have built careers across every corner of this industryYou should listen to this episode if you:Attend fraud conferences and want practical ideas you can bring back to your teamLead a fraud, investigations, risk, or financial crimes program and want to strengthen cross-sector fraud preventionAre responsible for fraud analyst training or new fraud analyst onboardingWant to understand how AI governance and deepfake document fraud are reshaping the threat landscapeAre early in your fraud career and want honest advice from professionals across banking, government, law enforcement, and fintech

Steve Stockton's STRANGE MYSTERIES Episode #16 - Welcome back Friends! I'm Steve Stockton, and in this volume of Strange Mysteries , we're leaving the familiar trails behind and venturing into the unforgiving, isolated landscapes of the Dakotas. From desolate, wind-swept prairies to the shadowy depths of ancient ravines, these lands hold secrets that defy logic and explanation. Join me as we explore 10 baffling cases of high strangeness, unexplained vanishings, and chilling local folklore that will make you rethink what hides out there in the dark. * **The Badlands Banshee:** A spectral figure haunting the jagged cliffs and terrifying early travelers. * **The Ghost Town of Tagus:** A cursed, abandoned settlement reduced to glowing ruins and silent railway tracks. * **The Bizarre Case of Arnold Archambeau & Ruby Bruguier (1992):** An impossible timeline, an abandoned vehicle, and a tragic double disappearance at Lake Andes. * **The Phantom of Mount Moriah:** A ghostly courtship wandering through a historic, hillside cemetery. * **The Dark Spirits of Sica Hollow:** Ancient legends, blood-red water, and eerie phenomena in a forest you should never enter at night. * **UAPs Over the Silos (1966):** Unexplained aerial phenomena swarming heavily guarded military facilities. * **The Vanishing of Barbara Louise Cotton (1981):** The unsettling mystery of a 15-year-old girl who walked out into the Williston prairie and simply faded away. * *(Plus 3 more tales of Dakota high strangeness!)*Become a supporter of this podcast: https://www.spreaker.com/podcast/missing-persons-mysteries--5624803/support.

Medical technology is evolving faster than many manufacturers can adapt to, and falling behind can now happen in months rather than years. In this episode, Seth Rowan, Director of Business Development at Harmac Medical Products, discusses how AI, data integration, and digital transformation are reshaping medical device manufacturing. He explains why clean data is essential for successful AI adoption, how manufacturers can identify bottlenecks before they grow, and why companies need scalable manufacturing partnerships to bring single-use medical devices from design through commercialization. Tune in to learn how manufacturers can turn rapidly changing technology into practical solutions without losing sight of execution, quality, and scale. Resources: Connect with and follow Seth Rowan on LinkedIn. Follow Harmac Medical Products on LinkedIn and explore their website!

Lilla Nóra Kiss details how Tsinghua University serves as a conduit for laundering Chinese state technology and operations. She criticizes European regulators for viewing Chinese incursions through narrow "silos" like climate policy rather than recognizing the comprehensive national security threats posed by massive, integrated surveillance machines. (16)1910

Send us Fan MailIn this episode of the B2B Go-To-Market Leaders Podcast, Vijay Damojipurapu sits down with Andrew Davis, SVP of Marketing and Sales at TextUs, to explore what happens when one leader owns both marketing and sales—and why great go-to-market execution feels more like conducting an orchestra than running individual teams.Drawing from a career that spans door-to-door sales, demand generation, startup marketing, and executive leadership, Andrew shares how creativity, analytics, and relentless curiosity shaped his approach to building high-performing GTM organizations.The conversation explores the intersection of storytelling, revenue operations, and cross-functional leadership, while unpacking practical lessons on ICP validation, demand generation, conversion optimization, and decision-making.They dive into:Why Andrew defines GTM as the orchestration of every business function around a shared growth objective.How combining creative storytelling with data analysis became his competitive advantage in marketing.Why marketers should think like revenue operators, not just creative professionals.The importance of defining what success looks like before launching any campaign or initiative.How video marketing became a powerful differentiator by simplifying complex B2B software products.Why measuring pipeline and revenue matters far more than vanity metrics like website traffic.The value of partnering closely with sales and why marketing and sales should operate as one unified GTM team.A simple website navigation change that dramatically increased qualified pipeline for a new product offering.Lessons learned from expanding into a new ICP before the market was ready and how customer conversations revealed hidden adoption barriers.Why talking directly to lost prospects often provides better GTM insights than dashboards alone.How ownership, accountability, and cross-functional trust create stronger execution across an organization.Andrew's advice to future GTM leaders: don't hesitate; execute, learn quickly, and iterate.Andrew's core message is simple:Great go-to-market leaders don't just generate attention—they align people, measure outcomes, and continuously adapt based on what the market is telling them.This episode is a practical masterclass on modern demand generation, marketing leadership, sales alignment, and building GTM organizations that consistently execute.Connect with Vijay Damojipurapu on LinkedInConnect with Andrew Davis on LinkedInBrought to you by: stratyve.com

Are the platforms you rely on most for growth also the biggest barriers to understanding it?Agility requires a clear view of the entire customer journey, not just the isolated moments within a single platform. This means brands must adapt their strategies to operate effectively across the open internet, not just within its walled gardens.Today, we're going to talk about a fundamental disconnect in modern marketing: while AI is enabling a consumer journey that is more fluid and dynamic than ever, many marketers are still planning, executing, and measuring their efforts in platform-specific silos. This can create a distorted view of performance and limit a brand's ability to drive real growth.To help me discuss this topic, I'd like to welcome Todd Parsons, Chief Product Officer & President of Performance Media at Criteo. About Todd ParsonsTodd Parsons is Chief Product Officer and President of Performance Media at Criteo, where he leads the company's global product and Performance Media organization. Since joining in 2020, he has been instrumental in transforming Criteo's platform, advancing AI-powered solutions for predictive bidding, creative assembly, and merchandising, while scaling self-service activation across channels. In 2025, he assumed leadership of Performance Media to unify product, design, analytics, and go-to-market under a single vision for growth. With more than two decades of experience at the intersection of data and marketing, Todd has held leadership roles driving innovation across the industry. He previously served as Chief Product Officer at SocialCode, where he developed tools to activate and measure first-party audiences across platforms including Facebook, Amazon, and YouTube, and earlier helped establish OpenX as the first people-based programmatic marketplace. At Criteo, he continues to shape the future of commerce media, leveraging over a billion daily shopper interactions to deliver measurable outcomes for brands and retailers worldwide.Todd Parsons on LinkedIn: https://www.linkedin.com/in/toddaparsons---------- Resources ---------- Criteo: criteo.comThis show is brought to you by Criteo. Their new self-service platform, Criteo GO, makes AI-powered advertising simpler and more accessible for brands looking to drive demand, acquire customers, and scale performance. By enabling cross-channel performance across display, web, video, social, and even ChatGPT, Criteo GO helps brands reach shoppers with smarter advertising powered by real-time commerce signals.We're proud to be a media partner for #MAICON26 - Oct. 13-15! Learn how AI can power your marketing and business and help you grow smarter. Use code AGILE150 to save! https://aglbrnd.co/r/7fe458ced0f04658Reach your customers with Reddit. Spend $500 in ad spend, get $500 back in ad credit! Learn more: https://advertalize.com/r/491818c79fb1873fChaser is the only Slack-native project management platform that helps teams turn messages into tracked tasks, automate follow-ups, and maintain team-wide visibility, without adopting another tool. Now integrated with Claude and other GenAI tools. Learn more at trychaser.com and use code AGILEBRAND for a 3-month free trial (normal trial is 14 days).The most influential minds in software, AI, and engineering leadership will be at WeAreDevelopers World Congress North America, September 23-25 in San Jose. Learn more: https://aglbrnd.co/r/60a7299222a7bcf1Start building your own apps with Replit and get $20 off. Learn more: https://aglbrnd.co/r/93531742a7625a20Enjoyed the show? Tell us more at and give us a rating so others can find the show at: aglbrnd.co/r/faaed112fc9887f3Connect with Greg on LinkedIn: linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: aglbrnd.co/r/35ded3ccfb6716baCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: agilebrandguide.comThe Agile Brand is produced by Missing Link. Hosted on Acast. See acast.com/privacy for more information.

Is your HR function organised the way employees actually experience it, or just the way it's always been done? In this episode of the Digital HR Leaders podcast, David Green is joined by Tony Truong, VP of People Strategy, Operations, Technology and Analytics at Chime, to unpack why most HR functions are still organised in silos, by specialty, while employees experience work as a series of moments: getting hired, being onboarded, going for a promotion. Tony has spent the last two years closing that gap, rebuilding Chime's people function from the ground up as the company has scaled into a public company. In this episode, David and Tony discuss: Why the real limitation holding HR back is fragmentation, not ambition What it's taken to rebuild a people function from the ground up at a newly public company How AI has reshaped recruiting at Chime, cutting a process that used to take days down to hours Tony's three-stage framework for thinking about AI's role in the business: assistance, automation, and orchestration What it actually looks like to move people analytics from the periphery of HR to the centre of how a business makes decisions This episode is sponsored by Valence. Nadia, Valence's AI coaching platform, connects talent strategy to the work employees are actually doing — offering coaching from the frontline to the boardroom, and surfacing organisational insights that weren't visible before. As the most widely deployed coach in the Fortune 500, Nadia is already helping global leaders like Nestlé, Delta, CVS, and Kraft Heinz transform talent at scale. Learn more at valence.co/insight222 Additional resources: Deloitte Global Human Capital Trends 2026 Report Hosted on Acast. See acast.com/privacy for more information.

YouTube has officially outgrown traditional media taxonomies to become a unique, multi-surface ecosystem spanning streaming, social, and commerce. This week, Tinuiti's Sean Odlum explains how brands can leverage first-party CRM data and the Ads Data Hub, to bypass mobile-heavy biases and measure true impact across every screen. Key Highlights

Henry Sokolski analyzes China's nuclear capabilities, including missile silos and underground transport systems, while questioning their peer-to-peer ambitions. He also observes economic trends, noting that gas price fluctuations and sparse Costco crowds suggest consumers are becoming increasingly budget-conscious and selective about their spending habits in the current economy.1958