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Latest episodes from UC Podcast by IR

Unified Comms Trends Impacting the Banking Industry

Play Episode Listen Later May 25, 2017 7:19


Today’s unified comms and collaboration tools are responsible for many banking transactions and as a result have come under scrutiny for their ability to enable banks to be compliant and to support security concerns. Dave Murphy discusses these UC trends and more impacting the banking and finance sector.

Unified Comms Trends Impacting the Manufacturing Industry

Play Episode Listen Later May 5, 2017 4:57


The complexity of developing, manufacturing, selling and supporting a product makes manufacturing one of the most highly impacted industries when it comes to collaboration and UC. Dave Murphy discusses the unified comms trends having the biggest impact on manufacturing.

Unified Communications Trends Impacting the Healthcare Industry

Play Episode Listen Later Apr 25, 2017 6:39


Balancing privacy and accessibility is the goal in healthcare technology but it can stunt innovation. Dave Murphy discusses the latest technology trends affecting the healthcare industry including connected medical records and being able to access anywhere.

Reasons for Monitoring Avaya's Unified Communications

Play Episode Listen Later Apr 17, 2017 6:11


Part II of our podcasts with Dave Murphy on the benefits of monitoring Avaya's unified communications systems.

Should I Monitor Avaya's Unified Communications Systems?

Play Episode Listen Later Apr 11, 2017 5:59


Dave Murphy discusses compelling reasons why businesses should monitor Avaya's unified communications systems. To see Avaya UC's monitoring in action click on: http://www.ir.com/demo

Operational Phase of Transitioning UC to the Cloud

Play Episode Listen Later Apr 5, 2017 6:23


Thomas Canty explores the critical points to consider when operating unified communications in the cloud such ongoing support, real-time monitoring, establishing demarcation points, etc. Download the UC cloud migration checklist here: goo.gl/IUYjVh

Deployment Phase of Transitioning UC to the Cloud

Play Episode Listen Later Mar 28, 2017 10:51


Thomas Canty explores the critical points to consider when deploying unified communications to the cloud. Download the UC cloud migration checklist here: https://goo.gl/IUYjVh

Planning Phase of Transitioning UC to the Cloud

Play Episode Listen Later Mar 20, 2017 8:03


Transitioning Unified Communications to the cloud should be undertaken in three phases. The Planning Phase is all about understanding your feature and capacity requirements, setting objectives and making decisions that will frame your jounney. For more help on download our UC cloud migrations checklist here. https://goo.gl/LCOsNe

Transitioning Enterprise UC to Cloud - an Overview

Play Episode Listen Later Mar 12, 2017 14:45


IR's Chief Innovation Architect Thomas Canty addresses the main concerns associated with moving enterprise unified communications to the cloud. The big changes in the last 18 months, differences for various sizes of organisations, advice on whether to adopt a complete cloud or hybrid approach, selecting a UC cloud provider and more in this overview of transitioning UC to the cloud. For more info visit ir.com.

Why Planning is Critical for Unified Communications Success

Play Episode Listen Later Oct 31, 2016 5:27


Why Planning is Critical for Unified Communications Success by UC Podcast by IR

Why testing is critical for UC and Contact Center success

Play Episode Listen Later Jun 29, 2016 6:11


Why testing is critical for UC and Contact Center success by UC Podcast by IR

What is Omnichannel? (And why it's critical for Contact Centers)

Play Episode Listen Later Jun 2, 2016 5:34


What is Omnichannel? (And why it's critical for Contact Centers) by UC Podcast by IR

Managing Skype for Business in a multi-vendor environment

Play Episode Listen Later May 26, 2016 9:56


IR CEO Darc Rasmussen shares his thoughts on how Skype for Business can be managed successfully in a multi-vendor environment.

Enterprise Connect 2016 Wrap

Play Episode Listen Later May 19, 2016 6:11


This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/27CmABq

Why WebRTC will change the way you communicate

Play Episode Listen Later May 10, 2016 6:11


This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/1Yl5NwF

Are you prepared for a cloud outage?(And what to do if you're not)

Play Episode Listen Later May 4, 2016 5:46


This podcast is also posted to the IR Blog - you can find further details and the transcript here: http://bit.ly/1Wnurin

3 Factors Slowing Cloud Communications Adoption

Play Episode Listen Later Apr 28, 2016 6:09


This podcast discusses 3 factors slowing Cloud Adoption. Check out a blog post about this same topic here: http://bit.ly/1T6Lejb

Skype for Business: The Enterprise Voice Explosion (and how to get on board)

Play Episode Listen Later Apr 25, 2016 5:04


This podcast discusses the increase in adoption of Skype for Business and Microsoft's Enterprise Voice offering. It also covers off the importance of choosing the right Service Provider to assist with a successful deployment. Check out a blog post about this same topic here: http://bit.ly/26q2NVm

Delivering Enterprise Communications to the Mid-Market

Play Episode Listen Later Apr 6, 2016 6:26


This podcast discusses how investment in Enterprise grade communications has allowed those same features to be accessible by mid-market organizations. Check out a recent blog post about this here: http://bit.ly/1RDusvJ

Don't Risk your Contact Center Customer Experience

Play Episode Listen Later Mar 29, 2016 4:35


Don't Risk your Contact Center Customer Experience by UC Podcast by IR

Importance of Real-Time Analytics in UC

Play Episode Listen Later Mar 10, 2016 5:07


Importance of Real-Time Analytics in UC by UC Podcast by IR

Is Skype for Business a Microsoft play for World Domination?

Play Episode Listen Later Feb 23, 2016 6:11


Is Skype for Business a Microsoft play for World Domination? by UC Podcast by IR

What's the role of Big Data in UC?

Play Episode Listen Later Feb 10, 2016 6:13


What's the role of Big Data in UC? by UC Podcast by IR

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What the hell is WebRTC?

Play Episode Listen Later Feb 2, 2016 5:11


What the hell is WebRTC? by UC Podcast by IR

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Contact Center Compliance

Play Episode Listen Later Dec 28, 2015 5:43


Contact Center Compliance by UC Podcast by IR

How ITSM can Improve Unified Communications

Play Episode Listen Later Sep 3, 2015 5:21


How ITSM can Improve Unified Communications by UC Podcast by IR

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