Podcasts about delivering

The Hidden Lightness with Jimmy Hinton – When Ugandan nurse Francis Asiku noticed mangos rotting as children suffered malnutrition, he launched The Mango Project. Delivering fresh fruit instead of expensive medicine, he nourishes families, educates communities on nutrition, and inspires sustainable grassroots change. Partnering with government, he aims to expand nationwide, proving that compassion and local resources...

Maintaining Consistent Customer Service Standards Across Every Location  Shep interviews Ray Titus, CEO of United Franchise Group (UFG). They discuss embracing change, balancing creativity and standards, and maintaining consistency across over 1,800 franchises in over 80 countries.  This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    How can businesses maintain consistent customer service across different industries?  How does staff training influence customer satisfaction?  How does community involvement enhance customer loyalty?  Can one employee's actions shape the reputation of an entire franchise network?  How does embracing technological change improve customer experience?  Top Takeaways:    Different types of businesses may require different standards when it comes to their products and procedures. However, customer experience standards like being easy to do business with and maintaining excellent customer communication can be applied to any industry.   Delivering a consistent level of service helps customers know what to expect, no matter which location or brand they visit. It's this consistency that builds trust and a strong reputation over time.  Every business and leader must be receptive to change, whether it is new technology, rising customer expectations, or new regulations. Companies need to keep learning and adapting to thrive.  Every employee, from new hires to experienced managers, represents the entire brand and all its locations the second they interact with a customer. Every person in the company must be trained and equipped to be the "CEO of the Moment" because a single moment can make or break the brand's reputation.   Becoming involved in the local community allows brands to stand out and build loyalty. This could mean supporting Little League teams, participating in school events, or helping with local charities. Customers appreciate it when brands support the causes that they care about. When a brand becomes "the most popular person in town," people will go out of their way to support it.  Training isn't something you did. It's something you do continuously and consistently. It isn't just about teaching people how to do their jobs. It's about sharing company values, customer service best practices, and keeping up to date with the standards for each type of business.  Examine every touchpoint in a customer's journey and try to make it the best in the world. Businesses can set themselves apart by making little improvements in each interaction that add up to an unforgettable experience for customers.  Plus, Shep and Ray talk about Will Guidara's concept of "unreasonable hospitality" that can be applied to all businesses, in every industry. Tune in!  Quote:   "Your employees must understand that what they say and do impacts others. When they interact with a customer, they represent not just themselves but the entire organization's reputation."  About:    Ray Titus is the CEO of United Franchise Group (UFG), a global leader in franchising. UFG and its affiliated brands currently have a presence in over 80 countries, with a network of over 1,800 franchise locations worldwide.      Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on The Audit Podcast, we're joined by Shagen Ganason, Group Chief Auditor, and Chief Audit Executive at Liva Group.   In this episode, Shagen shares the inspiration behind his new book, The Storyteller's Ledger, and why he believes storytelling is one of the most powerful tools internal auditors can develop. From rethinking traditional audit reports to presenting to the board, Shagen offers a practical framework for transforming audit communication—complete with templates, examples, and coaching strategies he's used with his own teams.   Be sure to connect with Shagen on LinkedIn.   Also, be sure to follow us on our new social media accounts on LinkedIn, Instagram, and TikTok.   Also be sure to sign up for The Audit Podcast newsletter and to check the full video interview on The Audit Podcast YouTube channel.   Timecodes:   4:30 – Keeping the Audit Committee Engaged 6:28 – Why Audit's Influence Matters 10:16 – Traditional vs. Story-Driven Audit Findings 13:48 – Turning Audit Reports Into Compelling Stories 16:55 – Highlighting Cause and Effect Clearly 20:16 – Storytelling to the Audit Committee 26:06 – Delivering a Clear and Confident Message 30:15 – Helping Your Team Master Storytelling 34:50 – Final Thoughts   *   This podcast is brought to you by Greenskies Analytics, the services firm that helps auditors leap-frog up the analytics maturity model. Their approach for launching audit analytics programs with a series of proven quick-win analytics will guarantee the results worthy of the analytics hype.  Whether your audit team needs a data strategy, methodology, governance, literacy, or anything else related to audit and analytics, schedule time with Greenskies Analytics.

Josh Weiner, senior vice president of consumer engagement and analytics at CVS Health, is passionate about making health care more personalized, connected, preventative, and accessible. On today's episode, Josh joins Sam and Shervin to explain how the integrated health care company is structured and how it is using AI to achieve those goals. Read the episode transcript here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the executive producer is Allison Ryder. Guest bio At CVS Health, where Josh Weiner is the senior vice president of consumer engagement and analytics, his priority is personalizing consumer experiences and developing the health care company's app. Previously, he was a health care leader at Meta, where he supported product development, algorithm engineering, and acquisitions. He was also a senior analytics expert at McKinsey and Co. Weiner is a board member at nonprofits Enduring Hearts and Docs for Tots. He holds a bachelor's degree from Carnegie Mellon University and a master's from Northwestern University. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

A decade ago, Zach Borton had a lightbulb moment when studying energy economics at Ohio State University: the grid was trending toward decentralization. That realization set him on a path that would eventually lead him to Colorado, where he now serves as DER services manager at Platte River Power Authority.Platte River's 2024 integrated resource plan includes an ambitious goal: 30 megawatts of virtual power plant capacity by 2030. But building a VPP across multiple utility territories isn't just about technology -- it's about coordination, customer engagement, and breaking down organizational silos.This week on With Great Power, Zach explains the technical architecture behind Platte River's VPP strategy, which relies on two interconnected systems: grid derms and edge derms. He also discusses the challenges of aligning five different organizations, the importance of seamless customer enrollment, and why he believes curiosity-driven leadership is his superpower in the energy transition.With Great Power is a co-production of GridX and Latitude Studios.  Subscribe on Apple, Spotify, or anywhere you get podcasts. For more reporting on the companies featured in this podcast, subscribe to Latitude Media's newsletter.Credits: Hosted by Brad Langley. Produced by Erin Hardick and Mary Catherine O'Connor. Edited by Anne Bailey. Original music and engineering by Sean Marquand. Stephen Lacey is executive editor. The Grid X production team includes Jenni Barber, Samantha McCabe, and Brad Langley.TRANSCRIPT:Brad Langley: Back in the early 2010s, apps skyrocketed in popularity. Apple had just launched its famous "There's an app for that" commercial, and within a few years, more than a million apps were available for download in the app store.Commercial clips: Ever wish you could really read people's emotions? Well, now there's an app for that. Don't have a great voice or any real musical talent? Well, there's an app for that too. You want to get the potholes filled? Well, there's an app for that. There's an app for that...Brad Langley: Zach Borton's family was right there with the rest of America, feverishly downloading apps to manage finances or track the weather or achieve personal fitness goals.Zach Borton: Fitbits were becoming popular and my mom and dad would all compete against different steps, and we wanted to bring that kind of competitive element to the energy space.Brad Langley: At the time, Zach was studying business and sustainability at The Ohio State University.Zach Borton: Most of my classmates were going down the road of corporate social responsibility, sustainability reporting, but I took an energy economics course and that kind of shifted my path.Brad Langley: As part of that course, Zach was presented with some graphics of the power system. One showed the traditional energy value chain with big centralized generation. Another showed the declining cost of rooftop solar and an upward trend for installations.Zach Borton: I realized at that moment we're going from this horse and buggy to car event. Every few generations will have that shift, and I wanted to be a part of that shift.Brad Langley: After graduation, Zach and two friends decided to launch their own energy-focused app, the idea was to show people the impact of their environmentally focused investments.Zach Borton: What we were trying to build is a visualization tool to track environmental metrics such as carbon saved or trees planted, and also kind of that competitive nature of seeing what your friends were investing, what types of projects they were investing in, and then competing with your friends or tracking that with your friends to drive that competitiveness.Brad Langley: Unfortunately, for Zach and his friends, their app didn't make millions, but it did motivate Zach to keep working on some of the big complex problems unfolding in the power sector. So he took a job at American Municipal Power in Columbus, Ohio.Zach Borton: I was a power supply engineer. There was learning kind of the nuts and bolts on how to serve a community with generation, really how to stack those assets for energy, capacity, and transmission. But really despite everything I was learning, I kept going back to those two graphics from that energy economics course.Brad Langley: He just couldn't get one question out of his head. How would the legacy power system interact with all these new DERs? And he wasn't the only one thinking about it.Zach Borton: There was utility of the future white paper coming out of MIT, and so we were really going through that and understanding rather than a centralized approach from these large generators, how can we hedge against energy, capacity, and transmission from within the load?Brad Langley: Once Zach locked into this problem, he just couldn't let it go. So he headed west to Colorado where he now works at a public power utility helping build a virtual power plant.Zach Borton: My job is to take distributed energy resources and make use of them as we transition to a non-carbon grid.Brad Langley: This is With Great Power, a show about the people building the future grid, today. I'm Brad Langley. Some people say utilities are slow to change, that they don't innovate fast enough, and while it might not always seem like the most cutting edge industry, there are lots of really smart people working really hard to make the grid cleaner, more reliable and customer centric. This week I'm talking to Zach Borton, the DER service manager at Platte River Power Authority, a public power utility that serves the communities of Estes Park, Fort Collins, Longmont, and Loveland in Colorado. Platte River provides wholesale electricity generation and transmission for its member communities, each of which has its own local electric utility. So a major part of Zach's job is figuring out how to build a VPP across all of those different utilities.Zach Borton: So each have their own technology suite, which makes integrations maybe a little bit more difficult. So we're all at different paths in this integration and technology suite, but getting there is going to require more collaboration and breaking down those silos.Brad Langley: I wanted to dive into the mechanics of building this kind of VPP, but first I asked Zach how the initiative came about and how Platte River planned to break down those utility silos. So let's dig into your work at Platte River. Platte River's 2024 Integrated resource plan includes 32 megawatts of VPP by 2030, which is a significant amount. Tell us about that project. How did the initiative come about?Zach Borton: Yeah, so it can all kind of go back to the 2018 resource diversification policy. In that policy, there's a few things that line out how we can get to a non-carbon future, but it really suggests better integration and coordination across the systems from the generation transmission system down to the distribution. So senior managers, utility directors, and a few different public engagement sessions really sparked this vision and guiding principles for a DER strategy. Next came kind of a gap analysis, so we tried to understand what systems we have today and what we need, and so this really showed us where we need to go with how to make this technology work. Finally, we got to that potential study, which you saw in the 2024 IRP. This showed us kind of the market size and the potential and really gives us a goal to hit. It tells us what types of programs we should run and where we should head into that 2030 mark that you said, 30 megawatts.Brad Langley: And what is your role as DER services manager on the project? What are you specifically tasked with?Zach Borton: It's really trying to coordinate and develop these programs with our owner communities. We can think about our strategy in two different approaches. It's really that best thinking available today, which you can see in the SEPA article Decoding DERMS. It's going to require two different systems, and that's the grid DERMS and the edge DERMS. But really I want to circle back to VPP isn't just a piece of software, it's a utility strategy. It's a system level approach that brings together people, technology and data to orchestrate this cleaner and more flexible grid.Brad Langley: So we've established there's two main components to this. There's the grid DERMS and there's the edge DERMS. Talk me through specifically what the grid DERMS is doing as well as what the edge DERMS is doing.Zach Borton: Absolutely, yeah. So we can think about the grid DERMS as the brain of the future utility operation. It's going to hold our network model. It's going to monitor the state of the distribution in real time, say watching for those stress points and identifying where flexibility could be made available. Some of this technology is in place today, but a lot of this needs to be developed over the next several years, whereas the edge DERMS manages the customer side. It's going to help us enroll devices into the programs, optimize them, and then deliver those optimized energy shapes, load shapes or blocks into the grid DERMS as kind of like, here's a block at this hour. Here's the shape that you can use here for this stress point, and together these two systems kind of coordinate those individual devices into actionable blocks.Brad Langley: Can you go into more detail in terms of what those components are? I assume it's a mix of hardware and software, but any specific technologies you're able to call out.Zach Borton: When we think about our owner communities, they're kind of laying the foundation for the grid DERMS for that distribution system awareness, whether that's smart metering, switching, things like that. We need to build out that process with our owner communities to bring in those data points and make that distribution grid a little bit more intelligent. We can think about the future of advanced distribution management. When we think about the edge DERMS, there's a lot of processes and people involvement: enrolling customers and engaging with those customers. Obviously there's a lot of software optimization on the backend, but that's where we lean on our partners.Brad Langley: So two distinct yet connected systems for owner communities. What kind of challenges are you either experiencing or do you foresee in making this program a reality?Zach Borton: There's quite a bit of challenges. I'd say one of our biggest challenges is aligning across the five organizations. It's sometimes hard enough to break down the department silos, but then breaking down the five organization department silos is really complicated. So everyone might agree on this goal of a functional customer friendly VPP, but getting there in sync is the hard part, which kind of brings us to the next challenge, which is a unified vision and consistency. Like I said, we have incredibly talented people working on this from all sides, but aligning on a common path with consistency is critical. We may ask, why is that so important? Well, we risk confusing the customer if we're changing things as we go or sending mixed messages. So we need to really build that trust and participation with our customers and our own communities. That brings us kind of to the third point, which is the customer patience and experience.We're building something new and with that comes unavoidable, really growing pains. So making the enrollment and engagement process as smooth as possible in that first year is going to be so important for us to scale to that 2030, 30-megawatt goal. And that's the last piece is that OEM maturity and industry coordination. Like OEMs are learning how to build and design for flexibility, but it's a learning curve and everyone's taken their unique approach. Whereas the utilities, I can call up a utility that has a similar goal to us and they'll share the lessons learned where I feel like some of the OEMs aren't sharing those lessons learned with each other.Brad Langley: It's an interesting point. We're big believers in partnerships in this space. I think partnerships are super important. Are you encouraging the OEMs to talk to each other? Because it's tricky, they might be competitive, but they're implementing similar programs, so lessons shared can be important. How do you navigate that? Are you finding openness for OEMs to be more collaborative or is it kind of a walled garden so to speak?Zach Borton: It seems like a walled garden, but I would like for all of us utilities to try to break that down and share like, Hey, we're trying to get to this non-carbon future and open up all of these opportunities for flexibility. And so I think if a lot of us will say that to the OEMs, maybe they'll start listening. So I think if we can band together and really get the OEMs to listen, we can get to this non-carbon flexibility future.Brad Langley: You mentioned you'll start enrolling customers early next year. Does that mean the project is complete? What are some of those stages or milestones that kind of happen before or after that? Maybe give us the one to two year look into the various stages of the program following customer enrollment?Zach Borton: Yeah, so I mentioned the two types of DERMS and there's kind of different working paths for each of those, but I'll kind of talk about the edge DERMS really enrolling customers there early next year. So I think we're breaking this strategy out into three different years. First year we really want to boost up the enrollment and awareness of these programs. So enrolling customers, boosting up satisfaction and increasing that program awareness. It's going to take many actions to get there, like streamlining that DER onboarding process and establishing incentive structures and engagement methods with our customer base. That's going to be critical for scaling the VPP all testing in that first year dispatches with a small number of megawatts and devices. In that next year, we're really going to be looking for analytics and post-event insight, so leveraging event data to better understand how we're forecasting and modeling DR.So we're going to lay out the infrastructure needed to capture dispatch data and analyze that across the systems, whether it's on the distribution or the generation transmission system. And then that third year is going to be building out scale. To get to that 2030 goal in the third year, we're really going to be trying to grow those legs and pick up our speed, and it's all going to be about scalability of the dispatch and optimization. I think this is where the edge DERMS becomes integrated with the grid DERMS. So as the grid DERMS is getting intelligent and connecting to all of those devices in the field, we'll build out that integration to kind of build this full VPP fully integrated using those historical insights. And really in that year, we start to see the real time grid data and the integrations.Brad Langley: How did the customers react to the VPP announcement? Are they excited about the prospect of integrating this type of technology? What was their overall sentiment towards the program when it was announced?Zach Borton: Yeah, absolutely. There's a lot of excitement around this. When we think about our customer base, they love technology. We have a lot of EVs in our service territory. We have a lot of solar. We're starting to see that solar being paired with storage. So I think there's a lot of interest in helping us get to that non-carbon goal. And it's really the foundation we've built over the past 50 years, our community ownership, our collaborative mindset, and a long-term vision. We're not just building it alone, we're building it with our members, our partners, and every customer who chooses to be part of the solution. And it's really great to see a lot of those customers show up to the stakeholder meetings and suggest really great ideas to get to this VPP.Brad Langley: How many customers are you initially targeting and what's the scale of that look like over time?Zach Borton: Yeah, so the first few years, our big focus is on seamless integration, enrollment and engagement with those customers. We're going to most likely start within three different program groups, so EVs, batteries and thermostats and expand offerings from there. We hope to have roughly one megawatt in that first year, but again, I want to focus mostly on building out the seamless enrollment process and engagement. We can't build that 30 megawatts by 2030 without the customers and the devices, so having that poor engagement or poor enrollment process isn't going to help us scale. So we really need to build out the processes we have and kind of scale up to that 30 megawatt number by 2030.Brad Langley: Well, hey, we call this show With Great Power, which is a nod to the energy industry. It's also a famous Spider-Man quote. With great power comes great responsibility. So Zach, what superpower do you bring to the energy transition?Zach Borton: That's a really great question. I would say that curiosity-driven leadership. I'm highly adaptable and I have this ability to connect with all types of people, meet them where they're at, and build that real trust through kind of empathy, curiosity. I find common ground and help bring out the best in others, whether it's a technical person, strategic customer focus, I know how to relate and inspire those folks and share a sense of purpose. The ability to connect with folks is key when bringing together a diverse team with the single vision that we have.Brad Langley: And I'd add a great sense of fashion. I know our listeners can't see it, but I love the VPP hat you're rocking. It's right on point. So nicely done with that. Well, Zach, thank you so much for coming on the show and we wish you the best of luck with the program.Zach Borton: Yeah, thank you. I appreciate you having me, Brad.Brad Langley: Zach Borton is the DER service manager at Platte River Power Authority. With Great Power is produced by GridX in partnership with Latitude Studios. Delivering on our clean energy future is complex. GridX exists to simplify the journey. GridX is the enterprise rate platform that modern utilities rely on to usher in our clean energy future. We design and implement emerging rate structures and we increase consumer investment in clean energy all while managing the complex billing needs of a distributed grid. Our production team includes Erin Hardick and Mary Catherine O'Connor. Anne Bailey is our senior editor. Steven Lacey is our executive editor. Sean Marquand composed the original theme song and mixed the show. The GridX production team includes Jenni Barber, Samantha McCabe, and me, Brad Langley.If this show is providing value for you and we really hope it is, we'd love it if you could help us spread the word. You can rate or review us on Apple and Spotify, or you can share a link with a friend, colleague, or the energy nerd in your life. As always, we thank you for listening. I'm Brad Langley.

Subscribe now for the full episode and much more content! Danny and Derek welcome to the program political scientist Francis Fukuyama to talk about his recent article for the Journal of Democracy, “Delivering for Democracy: Why Results Matter.” The group explores why Dr. Fukuyama felt the need to address democratic backsliding, what about Trump's actions have precedents in American history vs what's unique to this administration, how capitalism interacts with Dr. Fukuyama's understanding of democracy, whether regulated capitalism is possible without an ideological challenger, the abundance movement, and what reforms can be made to help democracies deliver better.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Praying in the Dark – Today we begin our summer series of scriptures from the Psalms, this one from part of Psalm 143. Delivering the sermon today is Dr. Tammy Lewis Wilborn, our pastoral intern in Congregational Care. She points out that the psalmist is crying out in deep despair with a tired, troubled soul and a plea to God not to turn away or the psalmist will die. In some ways this is indicative of a need for suicide assessment of the one crying out. But this psalm is also penitent, confessing that the psalmist has hurt a lot of people but knowing that God still loves the psalmist. Dr. Wilborn points out three possible factors that can send us to this deep despair: (1) choices we make and conditions we are enduring (like illness, loss), (2) interpersonal relationships that are crashing, and (3) institutions, much as the world we may find ourselves in currently. Dark times call for desperate measures, and prayer is an SOS in such times. This psalm teaches us that we can always go to God in prayer, that prayer can be open and honest, and that through prayer we can commit to follow the light of Christ as our GPS, bearing no hate for anyone.

Healthcare providers (HCPs) are busier and more overwhelmed than ever before, meaning the customer experience can no longer be an afterthought—it must be a strategic priority. In this Trending Health episode, Everly is joined by Raina Dhir & Colleen Lawlor to tackle a challenge every launch team faces—how to break through the noise and truly connect with HCPs at launch. Raina, Colleen, and Everly explore strategies for creating personalized, high-impact HCP experiences to truly enable leaders to differentiate their launches.To learn more about how we can help your team, reach out to colleen.lawlor@vynamic.com and raina.dhir@vynamic.com. Check out our recent Omnichannel Insight on our website for more information: From strategy to execution: Delivering an omnichannel transformation – Vynamic LLC Podcast Tags: healthcare, life sciences, product launch, product launch trends, life sciences trends, launch excellence, customer engagement, customer experience Panel –Everly Petruzzelli, Colleen Lawlor, Raina Dhir Research & Production – Julia Morrison, Adrea Cope, Everly Petruzzelli  Recording & Editing – Mike Liberto, Rachel Skonecki For additional discussion, please contact us at TrendingHealth.com.

The Presence Driven Life - Part 19 May 21st 2025 - Wednesday Evening

A backbone's role in a collective is often to facilitate collaboration among partners and help the group make progress toward a shared goal. This can be a complex challenge, as the backbone doesn't hold formal authority or decision-making power. Instead, it must rely on its central coordinating position to influence, build alignment, and advocate for the collaborative's mission.In this new podcast episode, we explore how a backbone can influence partners to take action, without holding a position of authority. We talk with Susan Dawson, the founder and former CEO of E3 Alliance, and author of the new book, Changing Education Systems: Wisdom Gained by E3 Alliance in Driving Effective Change Using Data and Collaboration.Through her years at E3 Alliance, Susan learned many ways a backbone can influence change. In this conversation, she shares the necessary “best-ats” or core competencies a backbone team needs to activate multiple layers of influence, including:- Delivering results- Building relationships of trust- Having the best data- Facilitating stakeholders with diverse missions and perspectives- Being doggedly persistentThe discussion also dives into powerful examples of E3's work, showcasing their own dogged persistence to deliver meaningful results in education for children and families in Central Texas.Resources and FootnotesBook: Changing Education Systems: Wisdom Gained by E3 Alliance in Driving Effective Change Using Data and Collaboration by Susan DawsonE3 AllianceE3 Alliance Data and Trends PortalThe University of Texas at Austin College of EducationThe University of Texas at Austin Education Research CenterMore on Collective ImpactInfographic: What is Collective Impact?Resource List: Getting Started in Collective ImpactThe Intro music, entitled “Running,” was composed by Rafael Krux, and can be found here and is licensed under CC: By 4.0. The outro music, entitled “Deliberate Thought,” was composed by Kevin Macleod. Licensed under CC: By.Have a question related to collaborative work that you'd like to have discussed on the podcast? Contact us at: https://www.collectiveimpactforum.org/contact-us/

Nathan Gonzales is Editor & Publisher of Inside Elections, which provides nonpartisan analysis of campaigns for Senate, House, governor, and president. He's also co-host of the Inside Elections Podcast and an Elections Analyst for CQ Roll Call. During the 2025 NPC Washington Summit, we sat down with Nathan to talk about the political trends coming out of the 2024 elections, the latest innovations and challenges shaping the future of political campaigning, and how the political chessboard has been rearranged for 2025 and beyond. This podcast is possible thanks to our presenting sponsor, Syngenta. Delivering solutions to help producers face the potato industry's complex challenges, Syngenta provides growers with unmatched field expertise along with an array of effective products. Explore syngenta-us.com/spud-doctor to discover solutions for your potato-growing obstacles. 

Mark Murrell is the founder and operator behind Get Maine Lobster and Black Point Seafood, specializing in scaling premium direct-to-consumer seafood brands with a focus on operational agility, customer loyalty, and brand storytelling. Raised in Maine, Mark turned a love for local seafood into a nationwide business, mastering dock-to-doorstep logistics for live lobster delivery.Since launching in 2010, Mark has served over 500,000 customers, quadrupled his customer base, expanded into new categories like seafood appetizers and select beef, and acquired Maine Lobster Direct to deepen fulfillment capabilities. His work has been featured in The Wall Street Journal, USA Today, Rachael Ray, ESPN, and national campaigns for Chase Bank, alongside collaborations with Momofuku and Geoffrey Zakarian.Rooted in a customer-first, margin-focused mindset, Mark builds brands that balance growth with sustainability. Whether scaling operations or evolving brand experiences, he brings a clear playbook for turning fresh products into loyal communities, efficiently, profitably, and with staying power.In This Conversation We Discuss:[00:45] Intro[01:32] Highlighting specialty items for customers[02:44] Starting a business from personal experience[03:50] Delivering higher quality through logistics[04:59] Pitching new ideas with simple outreach[05:51] Adapting CRM systems for operations[06:39] Managing growth with limited capacity[07:47] Balancing two businesses during early growth[09:07] Surveying customers beyond product feedback[10:36] Aligning brand identity with buyer emotions[11:36] Sponsors: Electric Eye, Social Snowball, Portless, & Reach[16:41] Taking risks when the signs are undeniable[18:43] Launching internal marketing after early growth[20:21] Redesigning operations for more agility[22:48] Realizing early sales hide margin problems[27:26] Blending creativity with structured thinking[28:29] Building resilience through daily habitsResources:Subscribe to Honest Ecommerce on Youtube#1 Lobster Delivery Service From Dock To Doorstep getmainelobster.com/Premium Maine lobster and seafood across the U.S. and Canada blackpointseafood.com/Follow Mark Murrell linkedin.com/in/mainelobsterSchedule an intro call with one of our experts electriceye.io/connectDrive revenue through affiliates & referrals socialsnowball.io/honestRevolutionize your inventory and fulfillment process portless.com/Level up your global sales withreach.com/honest. If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Danielle Alvarez, RNC Senior Advisory. President Trump is Delivering Cheaper Prescription Drugs. Big, Beautiful Bill Would Fund Record Immigration Enforcement.

In this episode of our series on defining farmers markets we consider online ordering and delivery services by looking back to a June, 2021 conversation with Christine Farren, Executive Director of San Francisco's Foodwise. Back then, the organization formerly known as Cuesa was redesigning the curated boxes developed on the fly during peak Covid into a delivery service managed with a logistics partner. Tune in as we discuss how online ordering and home delivery fits into the definition of farmers markets as a place where farmers and eaters form relationships.    Listen to our conversation about: Flexibility as a superpower Sharing other organizations' strengths Doing the math on delivery Keeping new systems equitable The importance of face time   Today's episode of Tent Talk, the Farmers Market Podcast, is supported by Project for Public Spaces  

On this episode of the Evolve to Succeed Podcast, Jo and Oscar Hjälmås discuss their journey as co-owners of Baggette + Co., a financial services firm.  They share insights on their management buyout experience, the importance of maintaining company culture during rapid growth, and the strategies they implemented to ensure effective communication and team engagement.  In this engaging conversation, Jo and Oscar discuss the delicate balance between delivering exceptional customer service and ensuring financial viability in their business. They share insights on navigating personal and professional boundaries while working together as a couple, the impact of family dynamics on their business, and their definitions of success both personally and professionally.   This episode of the Evolve to Succeed Podcast covers… The importance of defining roles and responsibilities in a partnership. Effective communication. Celebrating team successes. Customer satisfaction. Organisational structure. Working as a married couple in a business setting. Employee well-being.  Delivering service with no sales targets.   Chapters 00:00 Introduction to Baggette + Co. 03:10 The Journey to Business Ownership 05:53 Navigating Roles and Responsibilities 09:03 Management Buyout 11:58 Growth and Expansion 14:54 Maintaining Company Culture During Growth 17:49 Communication and Team Engagement 20:56 Client-Centric Business Approach 31:35 Balancing Customer Delight and Financial Responsibility 36:30 Navigating Personal and Professional Boundaries 42:31 Family Dynamics on Business 46:10 Defining Success: Business and Personal Aspirations

It seems it's been a while where EV maker Faraday Future has been hanging by a thread.In the past year or so, the company has barely avoided bankruptcy and being evicted from its California headquarters. Following a cash infusion, the company has worked hard to stay afloat, even showing off two prototype mules and announcing plans to ultimately offer a sub-$30,000 electric van early this year.So how has it been going since?

The Craft Brewers Conference was held in Indianapolis last month and at the ingredients supplier booths, amid the talk of new hop varieties, there were several beers brewed with non-traditional grains. That's worthy of a closer look and on this episode you'll hear from two brewers - Garrett Oliver of the Brooklyn Brewery and Sandy Boss Febbo of Bang Brewing - who are all in on Fonio and Kernza. The BYO Nano Podcast Episode 65  is sponsored by:RahrBSG / Gambrinus IPA MaltGambrinus IPA Malt possesses an elusive color falling between very pale pilsner and golden pale ale malt. Tailor-made to complement contemporary West Coast IPAs, it provides balancing sweetness and body in the presence of piney, juicy, and tropical hop profiles. Delivering a delicate profile of bread, toast, grain, and slight nuttiness, Gambrinus IPA Malt is a workhorse base malt. Available now as the latest addition to the premier range of brewing malts offered by RahrBSG. More info at: rahrbsg.com/gambrinus-ipa-malt/Five Star ChemicalsBig news, brewers—Five Star Chemicals Saniclean PAA Pro officially launched at CBC. This powerful new acid-based sanitizer combines the best of Saniclean with the strength of per-acetic acid for fast, effective cleaning that keeps your equipment in top shape. Trusted quality, pro performance—now in a PAA formula. Learn more at fivestarchemicals.com. Brew better. Brew with Five Star.FermentisDiscover the whole SafLager™ range by Fermentis, covering traditional to modern-style lagers: elegant lagers with floral notes, fruity and hoppy ones. And you can even imagine an estery Lager with the new SafLager™ E-30, producing some fruity esters with subtitle banana characters. Available in 500g, 100g and 11.5g formats. Want to know more about SafLager™ yeasts? Visit www.fermentis.com.BYO Nano+ MembershipGet access to hundreds of hours of on-demand videos covering small craft brewery strategies with BYO's Nano+ Membership. Learn from craft beer experts watching replays of past NanoCon seminars plus a complete library of in-depth workshops. You'll also have full online access to all of BYO's digital content and an annual digital magazine subscription. Check out byo.com/nanoplus for more details.BYO Nano Brew Podcast Episode 65Host: John HollGuests: Garrett Oliver, Sandy Boss FebboContact: nano@byo.comMusic: Scott McCampbell

Master the art of delivering a compelling vision in this episode of The Business English Podcast. Through Charlie's journey - a non-native pro in London - you'll learn persuasive phrases, storytelling tricks, and how to avoid common pitfalls to inspire teams and unite departments. Level up your leadership communication - listen now!==============

This week on The Home Builder Digital Marketing Podcast, Michelle Mambuca of Barron Collier Companies joins Greg and Kevin to discuss how home builder digital marketers can deliver marketing with integrity.  https://www.buildermarketingpodcast.com/episodes/268-delivering-home-builder-marketing-with-integrity-michelle-mambuca

Global leaders in technology, innovation, and investment gathered today at the Round Room at the Mansion House, Dublin, for TechFoundHer Summit 2025 - Women Innovators Rise, a landmark event designed to accelerate the visibility and success of women-led tech ventures. Addressing the packed venue, Máirín Murray, Founder and CEO of TechFoundHer, called on the 300+ attendees to challenge outdated narratives around who leads in tech innovation: "Let's redefine tech innovation so everyone contributes and belongs. We are an all-island movement changing the narrative about what a tech innovator looks like, who has credibility, and who has the potential to create world-changing solutions. AI is transforming how we build technology - you don't need to be a coder. This is our moment to harness tech to solve the world's biggest challenges." Delivering the keynote address, Kelly Vero, celebrated game developer and metaverse pioneer, issued a rallying call to women tech founders: "There is no turning back. The real history of technology is a story of women rising alongside advancement. It's time to write the next chapter loudly, visibly, and without apology." The highlight of the day was the announcement of the first-ever TechFoundHer Breakthrough Awards, recognising women founders who participated in the TechFoundHer Innovation Labs programme. Announced by Elaine Patterson, Innovation and Entrepreneurship Programme Manager at InterTradeIreland, the winners were selected by a judging panel including Professor Maura McAdam and Dr Lollie Mancey. Elaine Patterson speaking at Summit said "Today's Breakthrough Awards celebrate the remarkable achievements of our TechFoundHer Innovation Labs participants - women who, as part of the Shared Island Enterprise Scheme's 'Women Entrepreneurship' pilot programmes, have turned bold ideas into working prototypes, secured vital funding, and generated real momentum. It's crucial that women innovators are recognised and placed in the spotlight, and these awards underscore how hands-on programmes like Innovation Labs can accelerate diverse tech solutions, offer invaluable networking opportunities, and drive lasting impact." The winners represent some of the most promising tech founders who are progressing impact driven solutions from the island of Ireland: Shelley Cowan, Founder of Travel Ease (Fermanagh) An inclusive travel tech platform improving accessibility for travellers with disabilities through verified accommodation grading. "TechFoundHer gave me more than a toolkit, it gave me a voice. As a disabled founder, I've often felt unheard in tech spaces. The Innovation Labs empowered me to lead confidently, value my perspective, and position Travel Ease as a solution driven by purpose and authenticity. It amplified my voice and helped me shape a startup that is both scalable and deeply human." Victoria Finlay, Founder of MenoPal (Dublin) An AI-powered healthtech solution transforming how over a billion women worldwide manage perimenopause and menopause symptoms. "I didn't begin this journey as a tech founder, but TechFoundHer changed the trajectory entirely. It gave me the tools and belief to lead a deep tech company as a non-technical founder. The MenoPal is live. I am leading it. And TechFoundHer is where everything changed." Claire Brannigan, Founder of Skinakin (Glengormley, Co. Antrim) A pioneering solution supporting families and clinicians managing childhood eczema through therapeutic products and data insights. "The Innovation Labs Programme helped me define the vision and technical roadmap for Skinakin. It expanded my view of what's possible, giving me the confidence, support, and tools to build a venture with long-term impact that helps families like my own." The awards spotlight the significant progress these women have made in just 12 weeks - proving the power of the redesigned and reimagined innovation support provided by the Innovation Labs programme that is supported and led by InterTrade...

When Technological Innovation Meets Human-Centered Experience   Shep interviews Joseph A. Michelli, professor of Service Excellence, speaker, organizational consultant, and best-selling author. He talks about his new book, All Business Is Personal, and how companies can blend technology with humanity to create personal connections and improve customer experiences. The case study Michelli uses throughout the book is One Medical, a perfect example of how to achieve the balance between technology and the human-to-human connections you want to make with your customers.   This episode of Amazing Business Radio with Shep Hyken answers the following questions and more:    What are the benefits of combining technology with personal interaction in customer service?  What role does listening play in improving the customer experience?  How important is it for businesses to include digital and human touchpoints in customer interactions?  How does a seamless digital experience impact customer satisfaction and loyalty?  Why is emotional connection important in business?    Top Takeaways:    Technology, like apps and AI, makes life convenient for customers by allowing easy online scheduling or instant answers through chatbots. However, it is still the human connection that builds lasting relationships. The best businesses use tech to make things faster and simpler but always offer a human backup for when a customer needs a personal touch.  So many businesses continue to operate the same way because "that's how it's always been done." It is important to constantly ask why things are done a certain way and whether there's a better, more modern, or easier approach for customers.   Delivering a great customer experience is not just about satisfying customer needs. It's the best marketing a company can have.   People remember how you made them feel long after the transaction is over. Creating an emotional connection with your customers can transform a routine interaction into a memorable experience. Creating positive emotions through empathy, excitement, or delight builds loyalty and motivates customers to refer you to others.  Use Net Promoter Score as a guideline, not a vanity metric. While a high Net Promoter Score (NPS) can indicate customer satisfaction, the actual behavior of customers and the genuine referrals they make is what counts.   Train your employees to listen to what customers say, not just hear their words. Many businesses train their staff to communicate, but few teach them to listen deeply and with empathy. Listening well helps you understand how your product and services impact the customer's life and what it means to them.  Wow moments are not always over-the-top experiences. Going slightly beyond what's expected can create a big impact on customers. Small gestures such as remembering a customer's name or a personal preference can elevate a service experience from just fine to amazing.  Plus, Joseph shares how One Medical transformed healthcare by blending technology with personal service, creating a more convenient and customer-focused experience. Tune in!  Quote:   "There's a difference between personalization and a personal connection.”    About:    Joseph Michelli is a speaker and consultant renowned for his customer experience and leadership expertise. He has worked with global brands like  Starbucks, Mercedes-Benz, and The Ritz-Carlton Hotel. His latest book, All Business Is Personal: One Medical's Human-Centered, Technology-Powered Approach to Customer Engagement, is now available on Amazon.     Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and host of Amazing Business Radio.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Kristina Bernarducci and Joe Lynch discuss delivering the drinks: streamlining beverage transportation. Kristina is the Director of Operations at Bettaway, a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Kristina and the Bettaway team are big supporters of Wreaths Across America.  About Kristina Bernarducci Kristina Bernarducci isn't just building partnerships—she's building community. As Director of Operations at Bettaway and Director of Business Development at PalletTrader, Kristina brings energy, creativity, and a drive for results to the world of logistics and supply chain. Her approach blends data-driven strategy with a human touch, helping companies solve complex problems while creating space for collaboration. With over a decade of experience in operations, Kristina is known for turning opportunities into long-term growth. She's led high-impact initiatives, scaled client relationships, and helped new brands get their product to market. Kristina is a passionate philanthropist and channels her influence into causes that matter. She plays an active role in campaigns like Wreaths Across America and supports initiatives for organizations such as WeMake, which empowers adults with autism through creativity and inclusion. Whether she's hosting charity golf tournaments or hosting Rutgers University Supply Chain students with a tour of the manufacturing facility, Kristina believes business should always be a force for good. About Bettaway Bettaway is a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Founded in 1981, Bettaway has evolved from a local beverage distributor into a comprehensive logistics provider. The company operates five distinct entities that collaborate to deliver end-to-end supply chain services: Bettaway Traffic Systems, Inc.: Provides third-party logistics (3PL) services, offering clients a complete managed services solution. Bettaway Pallet Systems, Inc.: Offers national pallet management services, acting as a single source for pallet supply, retrieval, and tracking. Bettaway Beverage Distributors, Inc.: Operates a modern, technologically advanced fleet of 150 tractors and 900 food grade dry vans, providing dependable support to logistics and pallet divisions. Bettaway West, Inc.: Expands the company's reach with assets and an office in Buena Park, California. BevDS: equipped to handle e-commerce fulfillment, variety packing, and distribution services. Committed to community engagement, Bettaway supports various organizations, including the Douglas Developmental Disabilities Center, Rutgers University Center for Adults with Autism and Wreaths Across America. About Wreaths Across America Wreaths Across America is an American nonprofit organization established in 2007 by wreath producer Morrill Worcester, assisted by veterans and truckers. Its primary activity is distributing Veteran's wreaths for placement on graves in military cemeteries. In December 2008, the United States Senate agreed to a resolution that designated December 13, 2008, as Wreaths Across America Day. Subsequent National Wreaths Across America Days have been designated on the second or third Saturday of December. What began in 1992 with a trailer load of wreaths, decorated by volunteers and laid at the graves of fallen soldiers at Arlington National Cemetery has now become a national organization with over 3,700 participating locations – all focused on the mission to REMEMBER the fallen; HONOR those who serve; TEACH our children the value of freedom. Key Takeaways: Delivering the Drinks: Streamlining Beverage Transportation Kristina Bernarducci and Joe Lynch discuss delivering the drinks: streamlining beverage transportation. Kristina is the Director of Operations at Bettaway, a privately held, family-owned Supply Chain Services company headquartered in South Plainfield, New Jersey. Here are some challenges that Bettaway faces in streamlining beverage transportation: A Legacy Built on Beverage Expertise: For decades, Bettaway has been a leading force in transportation and logistics, carving out a specialized niche within the intricate world of the beverage supply chain. Strategic Partnership with Arizona Ice Tea: Bettaway's long-standing and crucial partnership with Arizona Ice Tea underscores their ability to handle the high-volume and specific logistical needs of a major beverage producer. End-to-End Solutions Tailored for Beverage: From managing vast inventories to ensuring timely distribution, Bettaway provides comprehensive logistics solutions that are specifically designed to support the unique demands of the beverage industry, as evidenced by their work with Arizona Ice Tea. Driving Efficiency Through Innovation: By employing advanced technology and data-driven insights, Bettaway optimizes transportation routes and streamlines warehouse operations, ensuring cost-effective and efficient delivery of products like Arizona Ice Tea. Unwavering Commitment to Quality and Compliance: Understanding the importance of product integrity, Bettaway maintains rigorous quality control and adheres to all necessary regulations, safeguarding the consistent quality of beverages like Arizona Ice Tea throughout the supply chain. Extensive North American Reach: Bettaway's robust network across North America provides the scale and flexibility required to effectively distribute high-demand beverages like Arizona Ice Tea to a wide range of markets. More Than a Vendor, a Strategic Ally: Bettaway operates as a true partner, working closely with clients like Arizona Ice Tea to understand their evolving needs and provide customized logistics strategies that contribute to their continued success. Wreaths Across America is an American nonprofit organization established in 2007 by wreath producer Morrill Worcester, assisted by veterans and truckers. Its primary activity is distributing Veteran's wreaths for placement on graves in military cemeteries. Learn More About Delivering the Drinks: Streamlining Beverage Transportation Kristina Bernarducci | Linkedin Bettaway | Linkedin Bettaway Pallet Trader Wreaths Across America Pallet Trader | Linkedin Going Private: Shippers Strengthening In-House Fleets Bettaway Enters Third Year Partnering with We Make Supporting Innovative Jobs Program for Adults with Autism Freight markets at “equilibrium” have truckers, shippers cautiously optimistic The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Social Security Works Exec. Dir. Alex Lawson on Trump's Executive Order, "Delivering most-favored-nation prescription drug pricing to American patients" -- another scam to cut Medicaid and Medicare.Subscribe to our Newsletter:https://politicsdoneright.com/newsletterPurchase our Books: As I See It: https://amzn.to/3XpvW5o How To Make AmericaUtopia: https://amzn.to/3VKVFnG It's Worth It: https://amzn.to/3VFByXP Lose Weight And BeFit Now: https://amzn.to/3xiQK3K Tribulations of anAfro-Latino Caribbean man: https://amzn.to/4c09rbE

You will not believe some of these delivery driver horror stories of what certain drivers have been leaving with their packages...you definitely didn't order that!See omnystudio.com/listener for privacy information.

Thank you Gail Shields, Jane B

Send us a textIn this week's episode of The Digital Restaurant, Carl is joined by Alayna Sullivan, Senior Director of Corporate Comms at Olo, fresh from Food on Demand. Together, they cover five big stories shaping the restaurant and off-premise landscape, including DoorDash's mega acquisitions, Chipotle's new catering pilot with Olo, and the rising footprint of Wonder.Timestamps:00:01:30 – Chipotle x Olo Catering PartnershipChipotle pilots Olo's Catering Plus with promising early featuresAverage catering check size = $350+ 

Thank you Earl Brownlee, Shelly Barbal, Alexa, Suzanne Sturrock, and many others for tuning into my live video! Join me for my next live video in the app.* Social Security Works Exec Dir discusses Trump's new pseudo-populist Drug Pricing reduction scam: Alex Lawson discusses Donald Trump's latest Executive Order, “Delivering most-favored-nation prescription drug pricing to American patients,” as anoth… To hear more, visit egberto.substack.com

This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups.For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/AAPA/IPCE information, and to apply for credit, please visit us at PeerView.com/TFB865. CME/MOC/AAPA/IPCE credit will be available until April 27, 2026.Unleashing Immunotherapy Against Resectable Melanoma: The Surgeon-Oncologist Alliance for Delivering Adjuvant and Neoadjuvant Therapy In support of improving patient care, PVI, PeerView Institute for Medical Education, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.SupportThis activity is supported through educational grants from Bristol Myers Squibb and Merck & Co., Inc., Rahway, NJ, USA.Disclosure information is available at the beginning of the video presentation.

This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups.For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/AAPA/IPCE information, and to apply for credit, please visit us at PeerView.com/TFB865. CME/MOC/AAPA/IPCE credit will be available until April 27, 2026.Unleashing Immunotherapy Against Resectable Melanoma: The Surgeon-Oncologist Alliance for Delivering Adjuvant and Neoadjuvant Therapy In support of improving patient care, PVI, PeerView Institute for Medical Education, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.SupportThis activity is supported through educational grants from Bristol Myers Squibb and Merck & Co., Inc., Rahway, NJ, USA.Disclosure information is available at the beginning of the video presentation.

This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups.For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/AAPA/IPCE information, and to apply for credit, please visit us at PeerView.com/TFB865. CME/MOC/AAPA/IPCE credit will be available until April 27, 2026.Unleashing Immunotherapy Against Resectable Melanoma: The Surgeon-Oncologist Alliance for Delivering Adjuvant and Neoadjuvant Therapy In support of improving patient care, PVI, PeerView Institute for Medical Education, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.SupportThis activity is supported through educational grants from Bristol Myers Squibb and Merck & Co., Inc., Rahway, NJ, USA.Disclosure information is available at the beginning of the video presentation.

Delivering a message can be met with acceptance or resistance.  How you deliver that message will dictate the outcome. You can Buy Me A Coffee to help support our podcast https://buymeacoffee.com/natehaber

This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups.For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/NCPD/CPE/AAPA/IPCE information, and to apply for credit, please visit us at PeerView.com/JJX865. CME/MOC/NCPD/CPE/AAPA/IPCE credit will be available until April 27, 2026.Defining and Delivering Person-Centric HIV Care in Key Populations In support of improving patient care, PVI, PeerView Institute for Medical Education, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.SupportThis activity is supported by an educational grant from Gilead Sciences, Inc.Disclosure information is available at the beginning of the video presentation.

This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups.For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/NCPD/CPE/AAPA/IPCE information, and to apply for credit, please visit us at PeerView.com/JJX865. CME/MOC/NCPD/CPE/AAPA/IPCE credit will be available until April 27, 2026.Defining and Delivering Person-Centric HIV Care in Key Populations In support of improving patient care, PVI, PeerView Institute for Medical Education, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.SupportThis activity is supported by an educational grant from Gilead Sciences, Inc.Disclosure information is available at the beginning of the video presentation.

The Promise is that Scotland's children and young people will grow up loved, safe and respected. This episode dives into how Fraser, his team and partners are delivering on that. We explore resilience, expectations and more.Fraser has been Chief Executive of The Promise Scotland since September 2022. Prior to that, he spent 16 years working for Audit Scotland, including ten years as Controller of Audit and Director of Performance Audit and Best Value.Before joining Audit Scotland, Fraser was a public services consultant in Edinburgh and London. He specialised in leadership, change management, facilitation and process improvement.Fraser is committed to systems change, focusing on how public money is spent more effectively to enable better lives for children, young people, care experienced adults, families, and communities.Here's the link to Adoption UK's Barometer https://www.adoptionuk.org/news/record-crisis-levels-for-adopted-peopleMore at:https://thepromise.scot/https://www.facebook.com/ThePromiseScotland/https://x.com/thepromisescothttps://www.instagram.com/thepromisescotland/https://www.youtube.com/@thepromisescotland617https://www.linkedin.com/in/fraser-mckinlay-b2b48122  Guests and the host are not (unless mentioned) licensed pscyho-therapists and speak from their own opinion only. Seek qualified advice if you need help.

Lorri Rishar, MBA, Owner & CEO, EDGE Partnerships, Lansing, Marquette, Chicago, Becky Burtka, VP of member engagement, Michigan Chamber, Lansing, MI. Co-Hosts of the new MBN show "BOLD LeadHERS" Following tradition for Michigan Business Network, the pair of hosts, spend their first two segments of the first episode with Chris Holman founder and CEO of MBN. He interviewed them in Segment 1 Lorri, Becky welcome, and congratulations on your new show, start us off by sharing each of your backgrounds? Those are great careers, tell me about the new show "BOLD LeadHERS"? Who is a typical guest we can expect from the show? Please stick around, in segment two you're going to step into the host job, and interview me (part 2) Chris turned the show over to Lorri and Becky: Lorri, Becky you have some questions for me? Chris, you've had quite a career, you heard the premise of our show, what was the state of women leaders and women in business when you began your career? What changes have you seen over the years? Can you discuss your time supporting women headed for leadership roles? Where are things now? Any other reflections as we begin this show? Segment 3: Lorri interviews Becky about her personal and professional journey highlights. Segment 4: Becky interviews Lorri as she did in Segment 3. Segment 5: Why this show and why now. Share their thoughts re: women's progress, opportunities and challenges. Segment 6: Discuss types of people they will have on the show and what listeners have to look forward to. Lorri Rishar Jandron and Becky Burtka launch their new show, Bold LeadHERs. Overall here and going forward: This show will focus on two Lansing business leaders who are collaborating on a dynamic new show on the Michigan Business Network (MBN) that shines a light on the complex issues — and exciting opportunities — encountered by women in leadership roles. BOLD LeadHERS uses BOLD as an acronym, standing for Breaking barriers, Owning your path, Leading with confidence and Delivering results. Hosts Becky Burtka and Lorri Rishar Jandron, MBA, look forward to sharing their and others' candid insights with listeners. » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/

This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups.For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/NCPD/CPE/AAPA/IPCE information, and to apply for credit, please visit us at PeerView.com/JJX865. CME/MOC/NCPD/CPE/AAPA/IPCE credit will be available until April 27, 2026.Defining and Delivering Person-Centric HIV Care in Key Populations In support of improving patient care, PVI, PeerView Institute for Medical Education, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.SupportThis activity is supported by an educational grant from Gilead Sciences, Inc.Disclosure information is available at the beginning of the video presentation.

This content has been developed for healthcare professionals only. Patients who seek health information should consult with their physician or relevant patient advocacy groups.For the full presentation, downloadable Practice Aids, slides, and complete CME/MOC/NCPD/CPE/AAPA/IPCE information, and to apply for credit, please visit us at PeerView.com/JJX865. CME/MOC/NCPD/CPE/AAPA/IPCE credit will be available until April 27, 2026.Defining and Delivering Person-Centric HIV Care in Key Populations In support of improving patient care, PVI, PeerView Institute for Medical Education, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.SupportThis activity is supported by an educational grant from Gilead Sciences, Inc.Disclosure information is available at the beginning of the video presentation.

Welcome to Part 2 of my 4-part series on How to Practice Mediumship! This series was designed to learn how to practice mediumship and what skills you should be working on developing in your practice readings. In this episode, we're diving into an important foundation of mediumship: how to deliver the information you are receiving. Delivering messages clearly for your sitter is an art form!  It is difficult to be a sitter and receive information, and as the medium, it is our job to make sure the information lands.  We need to remember to pay attention to the sitter's needs, how they might be feeling, and how they understand the messages coming through. Being clear and repeating information is important during this learning process.  This is Part 2 of a 4-part series, so make sure to subscribe so you don't miss the next episodes in this journey! Book a session with Medium in the Middle (Virtually or in-person in Banff): https://mediuminthemiddle.as.me/schedule.php Register for the next virtual Usui Reiki Level One Course on June 7 & 8: https://www.themediuminthemiddle.com/reiki-level-one Register for the next virtual Usui Reiki Level Two Course on June 21 & 22: https://www.themediuminthemiddle.com/reiki-level-two Sign up for the Practice Mediumship Circle (no experience necessary) on May 31 at 11 am MDT and the Space Clearing Workshop 101: https://www.themediuminthemiddle.com/meeting-in-the-middle Follow along on social media: https://www.facebook.com/mediuminthemiddle/ https://www.instagram.com/mediuminthemiddle/

U.S. EPA has made a concerted effort over the past several years to come into compliance with its obligations under the Endangered Species Act. Much of its efforts are driven by what is referred to as the Mega Suit by environmental groups, which are forcing deadlines on EPA to meet its obligations. During Potato Expo 2025, we sat down with two policy experts to talk about what the implementation of EPA's strategy will mean for growers.Guests: Mike Aerts, Vice President of Science and Regulatory Affairs, Florida Fruit & Vegetable AssociationMike Wenkel, Chief Operating Officer, National Potato CouncilThis podcast is possible thanks to our presenting sponsor, Syngenta. Delivering solutions to help producers face the potato industry's complex challenges, Syngenta provides growers with unmatched field expertise along with an array of effective products. Explore syngenta-us.com/spud-doctor to discover solutions for your potato-growing obstacles. 

Queen City Confessions 5/7/25

Beloved by fans of the Savage Nation, Mama Savage became a well-known voice nationwide. Delivering some of the most memorable moments on Savage's top-rated radio program, she became a fan favorite. Listen to some of her best calls on the show and Savage's moving tributes to his cherished mother. First up, Mama Savage tells her son the secret to longevity. Her answer might surprise you! Next, mom and son discuss memories and the importance of a good rest. Then, listen to Savage's poignant homage to Mama Savage on the anniversary of her passing. He shares fond memories of his mother's difficult life, her silent suffering, and her unconditional love for people. He visits a restaurant to honor her memory, recalling the conversation they had about longevity and their shared love for life. He ponders the significance of lighting a candle in memory of a loved one. He reflects on the harsh realities of life and the importance of becoming tougher to survive, sharing his experiences of growing up and dealing with suffering. Savage encourages us to remember and love our parents, while expressing frustration over the cruelty he has witnessed in the world. He also explores the complexities of emotions, family, and life experiences, and touches on power, control, and the role of women in the world. Lastly, enjoy a light-hearted radio piece about Mama Savage's signature cooking and her ability to serve a feast from her small kitchen in Queens. Listeners new and old will love this treat, only on the Savage Nation podcast!

WMAL GUEST: REP. BRANDON GILL (R-TX & Member of House Oversight Subcommittee for Delivering on Government Efficiency) WEBSITE: Gill.House.gov SOCIAL MEDIA: X.com/RepBrandonGill Where to find more about WMAL's morning show: Follow podcasts on Apple, Audible and Spotify Follow WMAL's "O'Connor and Company" on X: @WMALDC, @LarryOConnor, @JGunlock, @PatricePinkfile, and @HeatherHunterDC Facebook: WMALDC and Larry O'Connor Instagram: WMALDC Website: wmal.com/oconnor-company Episode: Tuesday, May 6, 2025 / 7 AM HourSee omnystudio.com/listener for privacy information.

In the 7 AM hour, Larry O’Connor and Julie Gunlock discussed: WMAL GUEST: DR. KEVIN ROBERTS (President of Heritage Foundation) on the Trump Admin’s agenda and the Dem obsession with fighting for illegal immigrants WMAL GUEST: REP. BRANDON GILL (R-TX & Member, House Oversight Subcommittee for Delivering on Government Efficiency) on defunding NPR/PBS through rescissions. LINK LAUREN: Kamala Harris at the Met Gala Where to find more about WMAL's morning show: Follow podcasts on Apple, Audible and Spotify Follow WMAL's "O'Connor and Company" on X: @WMALDC, @LarryOConnor, @JGunlock, @PatricePinkfile, and @HeatherHunterDC Facebook: WMALDC and Larry O'Connor Instagram: WMALDC Website: wmal.com/oconnor-company Episode: Tuesday, May 6, 2025 / 7 AM HourSee omnystudio.com/listener for privacy information.

Gary and Shannon are delivering the latest news from Washington, D.C., covering topics such as NFL Draft drama, Alcatraz in Law & Order, and the importance of upholding the Constitution. They also explore the question: Is pop culture in a terminal decline? Additionally, they invite listeners to share their thoughts on what questions to ask on a first date through their Talkbacks.

Laurent and Gerard sit down for an in-depth (and at times fiery) conversation with Ben Backwell, Chair of the Global Wind Energy Council (GWEC), to unpack the current state of the wind industry. Ben joins from Brazil, where preparations for COP30 are already underway.As GWEC has just released its flagship Global Wind Report 2025—a must-read for anyone serious about the energy transition—they reflect on wind power's progress. While the sector has continued to grow, it's been outpaced by solar and storage, grappling with supply chain bottlenecks, technical hurdles, and an all-out culture war driven by fossil fuel interests and political headwinds.The discussion covers the recent struggles of the U.S. offshore wind sector (recorded just before the devastating cancellation of Equinor's Empire Wind project, a move we, unfortunately, saw coming).We also dive into China's meteoric rise, now dominating two-thirds of the global wind market with players like Goldwind, Envision, Windey, and Mingyang—now surpassing Western stalwarts such as Vestas, Siemens Energy, and GE Vernova.Despite the noise and negativity—what Laurent refers to as “the enemies of freedom”—there's reason to stay hopeful. Wind remains a cornerstone of clean, secure, and locally sourced energy in many regions.Check out the full Global Wind Report 2025 from GWEC here: https://www.gwec.net/reports/globalwindreport

Delivering an exhilarating hard dance and techno mix, Shanti Clasing was at the helm of our WaterWays celebration as day turned to night! The set is packed with heart-pounding IDs, originals, and cuts from artists like ASY*S, GRAVEDGR, Junkie Kid, and Maddix, along with remixes of classics like "Gangsta's Paradise" and "Smells Like Teen Spirit."

Two Major ALM Conferences back-to-back … they said it couldn't be done.  Legal Speak believed it … and went there to see it for themselves. For over 20 years, the General Counsel Conference Midwest has been the premier event in the industry.  Delivering key insights and practical solutions that today's general counsel need to manage and better leverage C-Suite relationships, successfully overcome a litigation crisis and do more with fewer resources just to name a few.  For the 2nd year, Legal Speak was there live to bring you interviews with interesting attendees as well as moderators and speakers from various panels from this year's event in Chicago.   In this episode, host Patrick Smith is joined by Donna Haddad, Vice President and Associate General Counsel at the IBM Corporation.   Host: Patrick Smith Guest: Donna Haddad Producer: Charles Garnar  

Daniel and Wilbur are back in the Shack! Delivering to you an informative episode about raising Goats on your homestead. Why Goats? Good question! Goats are some of the most efficient, bang for your buck, farm animal. They do not require the space of a cow, or other large farm animals. They also provide meat, milk, fiber, and loads of entertainment. Let's all live this SHACK life together! Advertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Bet Sweats Full Show from April 28th 2025, with Joe Ostrowski and Sam Panayotovich. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

How great is the job David Stearns did building the Mets pitching staff? Is Ben Rice "the real deal" in the eyes of the Yankees? Learn more about your ad choices. Visit podcastchoices.com/adchoices