Podcasts about mid market

In episode #288 of SaaS Metrics School, Ben Murray tackles a frequent mistake SaaS operators make when calculating Lifetime Value (LTV) — treating it as an aggregate rather than the point-in-time metric. Ben breaks down the correct formula, shares how to align it with gross revenue retention, and explains when LTV (and LTV to CAC) should be used SaaS businesses. What You'll Learn: Why LTV is a point-in-time estimate, not a company-wide average The correct formula for LTV in SaaS: Cohort ARPA × Gross Margin ÷ Churn How to choose the right churn input using gross revenue retention When LTV to CAC is reliable vs. misleading based on your sales motion (SMB, Mid-Market, Enterprise) Common pitfalls when using LTV in low-volume enterprise models Key SaaS Metrics Covered: LTV (Lifetime Value) LTV to CAC Ratio Gross Revenue Retention (GRR) Cohort ARPA / ACV Churn measurement strategy (trailing 3 vs. 6 months) Who Should Listen: SaaS CFOs, founders, marketers, and RevOps professionals looking to improve financial modeling and SaaS efficiency metrics — especially if you rely on paid acquisition or track LTV to CAC closely. Resources Mentioned: SaaS Metrics Foundation Course: https://www.thesaasacademy.com/the-saas-metrics-foundation Free SaaS Metrics Tools: TheSaaSCFO.com Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page Like What You Hear? Please leave a rating and review to help this podcast reach more SaaS professionals who want to build metrics-driven businesses.

Fundraising for Private Equity and Venture funds has slowed as interest rate have climbed. Stalled exits and reduced distributions have followed. There are 50% fewer venture companies today than just a few years ago. As a result, multiples for acquisition targets have decreased, thereby presenting an opportune time for active funds with capital to acquire companies at attractive prices. Companies in secondary and tertiary markets, in particular, can be very attractive. Mark Flickinger is General Partner and COO of BIP Capital. BIP invests in mid-market early stage companies in the Southeast and Midwest.

Ray guides viewers through creating two plan options and making a compelling recommendation to seal the deal. Subscribe for more insights on growing your business through effective sales techniques.//Welcome to Repeatable Revenue, hosted by strategic growth advisor , Ray J. Green.About Ray:→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on:YouTube | LinkedIn | Facebook | Twitter | Instagram

In this episode Ray shows you how reps with all the right questions still blow the deal—and how one simple shift in how you run discovery can help you outsell competitors, even when your price is higher.//Welcome to Repeatable Revenue, hosted by strategic growth advisor , Ray J. Green.About Ray: → Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on: YouTube | LinkedIn | Facebook | Twitter | Instagram

Marriott has launched its first mid-market extended-stay brand, StudioRes, in Fort Myers, Florida, offering apartment-style rooms with full kitchens to appeal to budget-conscious, long-stay travelers, and plans to expand with 40 more properties by 2027. Apple announced new travel-related tech updates, including digital U.S. passports in Wallet and live translation for messages and calls, enhancing travel convenience through AI. Skift Research highlights a major shift in travel marketing as Google integrates AI-generated summaries into search results, significantly increasing the visibility of AI in travel-related searches. Apple's Travel Upgrades: New Digital Passport, Live Translation for Messages and Calls Marriott Chases Lower Price Points With $100-a-Night Rooms Google's AI Shift: Travel Marketing Disruption Is Coming Fast Connect with Skift LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@SkiftNews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and never miss an update from the travel industry.

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comI break down how to build a sales team that truly runs itself by implementing fundamental systems that eliminate the daily firefighting and micromanagement that drains most MSP owners. I share my 20 years of experience showing how the right systems - from lead distribution to compensation plans - can free you from constantly making subjective decisions and dealing with team conflicts, allowing you to focus on proactive growth strategies instead.CHAPTERS:00:00 - Introduction to Self-Running Sales Teams01:12 - Challenges of Non-Self-Running Teams03:03 - The Value of Proactive Leadership04:23 - Building Effective Systems05:38 - The Importance of Lead Distribution Systems13:05 - Iterating and Perfecting Systems15:01 - Hiring for a Self-Sufficient Team20:50 - Conclusion and Call to Action

In this episode Ray shares why having too many good options might secretly be sabotaging your success—and reveals the tough decisions he made to break free. If you're juggling multiple opportunities, this might be exactly what you need to hear.//Welcome to Repeatable Revenue, hosted by strategic growth advisor , Ray J. Green.About Ray: → Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on: YouTube | LinkedIn | Facebook | Twitter | Instagram

Can your brand win the digital cart? In today's grocery game, it's not about who owns the shelf, it's about who wins the cart. On this episode of Brand Slam, Ryan Garvey, Senior Director and Head of Midmarket, Growth, and Non-Endemic Sales at Instacart, dives into what it takes to compete in a digital-first world where convenience, personalization and timing rule. The grocery experience has transformed, and with it, the path to purchase. Grocery shopping has gone mobile. Every add-to-cart moment is influenced by ad placements, shopper data and personalized recommendations. For brands, that means the competition is no longer just on the aisle but inside the app. The path to purchase? Rewritten. Every tap of “add to cart” is powered by data, driven by intent and shaped by strategic ad placements. Brands that once battled for endcaps are now fighting for screen space, and Instacart has become the field where that battle plays out. Ryan unpacks how Instacart is helping brands of all sizes break through the noise. It's not just about showing up; it's about showing up with relevance, at the exact moment a shopper is ready to act. Through smarter targeting, better insights and shoppable moments, the app is turning consideration into conversion. Ryan also shares the story behind Instacart's nostalgic Super Bowl campaign, a character-packed, joy-filled spot featuring icons like the Kool-Aid Man, the Jolly Green Giant and the Pillsbury Doughboy. The goal? Spark emotion. Drive recall. Make brands unforgettable. As consumer habits shift and discovery becomes more dynamic, Ryan emphasizes the importance of using first-party data to guide strategy and build lasting relationships. Whether it's a legacy name or a challenger brand, the rules are changing—and the most agile marketers are finding new ways to compete. Interested in a particular topic or want to be a guest? Contact us at brandslam@addventures.com.

With the cut to Level 7 apprenticeship funding now confirmed, Richard Hattersley explains what it means for firms and training across the profession. He shares reactions from professional bodies and considers the long-term impact of the decision. Tom Herbert looks at the shift in focus from vendors and investors, from small business cloud accounting to the mid-market. He breaks down what “mid-market” means, why interest is growing and how the competition is shaping up. Herbert outlines three key categories and who fits where before the team asks: who has it the hardest? Though it almost feels taboo to mention on this podcast, Matthew Ord introduces the brand new Progressive Firm Podcast, which is out now. Episode one focuses on growth and Ord recaps the first episode – what was discussed, who joined and how it went. He also gives a sneak peek at what's coming in episode two, so keep an eye out.

Segment 1 CTG Interview Middle market companies face unique challenges in the ever-evolving cyber environment. Developing a comprehensive cybersecurity approach is a business imperative for middle market companies, and Chad Alessi will discuss the threat landscape, what's keeping IT decision-makers awkward at night, and the best approach to creating a proactive security measure. Cyber Resilience in Action: A Guide for Mid-Market Firms This segment is sponsored by CTG. Visit https://securityweekly.com/ctgrsac to learn more about them! Nightwing Interview Nightwing divested from Raytheon in April 2024 and is entering another year of redefining national security. Amid emerging threats and shifting industry regulations and compliance frameworks, traditional security measures are no longer cutting it. As Cyber Incident Response Manager at Nightwing, Nick Carroll discusses how organizations can continue to build cyber resiliency and stay one step ahead in today's threat landscape. This segment is sponsored by Nightwing. Visit https://securityweekly.com/nightwingrsac to learn more about them! Segment 2 Libraesva Interview Generative AI is having a transformative effect across almost every industry, but arguably the area it has had the most significant impact is cybercrime. Discriminative AI can now learn to recognize what constitutes normal communication patterns, so anything out of the ordinary can be flagged. AI is also enabling human security analysts to automate the triage of reported emails, to rapidly identify false positives and keep up with emerging cybercriminal tactics. Finally, specialized Small Language Models (SLMs) using neural networks are able to analyze and comprehend the semantic intent of the message. This segment is sponsored by Libraesva. Visit https://securityweekly.com/libraesvarsac to learn more about them! IRONSCALES Interview Phishing has evolved—fast. What started as basic email scams has transformed into AI-powered cyber deception. Phishing 1.0: Early phishing relied on spam emails, fake banking alerts, and malware links to trick users into clicking Phishing 2.0: Attackers got smarter—instead of mass emails, they started impersonating real people Phishing 3.0: Now, cybercriminals are using AI to generate fake but highly convincing voices, videos, and images IRONSCALES discusses the current gaps in SEG technology and will showcase industry-first innovations for protection against deepfakes. Assessing Organizational Readiness in the Face of Emerging Cyber Threat Using AI to Enhance Defensive Cybersecurity white paper The Hidden Gaps of SEG Protection white paper This segment is sponsored by IRONSCALES. Visit https://securityweekly.com/ironscalesrsac to learn more about them! Segment 3 Illumio Interview In the post-breach world, speed and clarity are essential for effective cybersecurity. Security teams are inundated with vast amounts of data, much of which is not actionable. To combat cyber threats—and level the playing field—defenders need precise intelligence to identify attacks, dynamically quarantine threats, and prevent cyber disasters, highlighting the power of the security graph. Segment Resources: Rethinking Threat Detection in a Decentralized World Illumio Insights Announcement More information about Illumio Insights This segment is sponsored by Illumio. Visit https://securityweekly.com/illumiorsac for information on Illumio Insights or to sign up for a private preview! ESET Interview The ransomware landscape is rapidly changing. ESET global research team has been closely following ransomware gang disruptions, new players and how the RaaS business model continues to evolve. In this segment, Tony Anscombe will take a look into recent research, hacks and attacks, and explore how the industry and businesses are responding to combat financial risk and mitigate threats. Segment Resources: https://www.welivesecurity.com/en/eset-research/shifting-sands-ransomhub-edrkillshifter/ https://www.welivesecurity.com/en/eset-research/eset-threat-report-h2-2024/ This segment is sponsored by ESET. Visit https://securityweekly.com/esetrsac to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-409

Segment 1 CTG Interview Middle market companies face unique challenges in the ever-evolving cyber environment. Developing a comprehensive cybersecurity approach is a business imperative for middle market companies, and Chad Alessi will discuss the threat landscape, what's keeping IT decision-makers awkward at night, and the best approach to creating a proactive security measure. Cyber Resilience in Action: A Guide for Mid-Market Firms This segment is sponsored by CTG. Visit https://securityweekly.com/ctgrsac to learn more about them! Nightwing Interview Nightwing divested from Raytheon in April 2024 and is entering another year of redefining national security. Amid emerging threats and shifting industry regulations and compliance frameworks, traditional security measures are no longer cutting it. As Cyber Incident Response Manager at Nightwing, Nick Carroll discusses how organizations can continue to build cyber resiliency and stay one step ahead in today's threat landscape. This segment is sponsored by Nightwing. Visit https://securityweekly.com/nightwingrsac to learn more about them! Segment 2 Libraesva Interview Generative AI is having a transformative effect across almost every industry, but arguably the area it has had the most significant impact is cybercrime. Discriminative AI can now learn to recognize what constitutes normal communication patterns, so anything out of the ordinary can be flagged. AI is also enabling human security analysts to automate the triage of reported emails, to rapidly identify false positives and keep up with emerging cybercriminal tactics. Finally, specialized Small Language Models (SLMs) using neural networks are able to analyze and comprehend the semantic intent of the message. This segment is sponsored by Libraesva. Visit https://securityweekly.com/libraesvarsac to learn more about them! IRONSCALES Interview Phishing has evolved—fast. What started as basic email scams has transformed into AI-powered cyber deception. Phishing 1.0: Early phishing relied on spam emails, fake banking alerts, and malware links to trick users into clicking Phishing 2.0: Attackers got smarter—instead of mass emails, they started impersonating real people Phishing 3.0: Now, cybercriminals are using AI to generate fake but highly convincing voices, videos, and images IRONSCALES discusses the current gaps in SEG technology and will showcase industry-first innovations for protection against deepfakes. Assessing Organizational Readiness in the Face of Emerging Cyber Threat Using AI to Enhance Defensive Cybersecurity white paper The Hidden Gaps of SEG Protection white paper This segment is sponsored by IRONSCALES. Visit https://securityweekly.com/ironscalesrsac to learn more about them! Segment 3 Illumio Interview In the post-breach world, speed and clarity are essential for effective cybersecurity. Security teams are inundated with vast amounts of data, much of which is not actionable. To combat cyber threats—and level the playing field—defenders need precise intelligence to identify attacks, dynamically quarantine threats, and prevent cyber disasters, highlighting the power of the security graph. Segment Resources: Rethinking Threat Detection in a Decentralized World Illumio Insights Announcement More information about Illumio Insights This segment is sponsored by Illumio. Visit https://securityweekly.com/illumiorsac for information on Illumio Insights or to sign up for a private preview! ESET Interview The ransomware landscape is rapidly changing. ESET global research team has been closely following ransomware gang disruptions, new players and how the RaaS business model continues to evolve. In this segment, Tony Anscombe will take a look into recent research, hacks and attacks, and explore how the industry and businesses are responding to combat financial risk and mitigate threats. Segment Resources: https://www.welivesecurity.com/en/eset-research/shifting-sands-ransomhub-edrkillshifter/ https://www.welivesecurity.com/en/eset-research/eset-threat-report-h2-2024/ This segment is sponsored by ESET. Visit https://securityweekly.com/esetrsac to learn more about them! Visit https://www.securityweekly.com/esw for all the latest episodes! Show Notes: https://securityweekly.com/esw-409

Segment 1 CTG Interview Middle market companies face unique challenges in the ever-evolving cyber environment. Developing a comprehensive cybersecurity approach is a business imperative for middle market companies, and Chad Alessi will discuss the threat landscape, what's keeping IT decision-makers awkward at night, and the best approach to creating a proactive security measure. Cyber Resilience in Action: A Guide for Mid-Market Firms This segment is sponsored by CTG. Visit https://securityweekly.com/ctgrsac to learn more about them! Nightwing Interview Nightwing divested from Raytheon in April 2024 and is entering another year of redefining national security. Amid emerging threats and shifting industry regulations and compliance frameworks, traditional security measures are no longer cutting it. As Cyber Incident Response Manager at Nightwing, Nick Carroll discusses how organizations can continue to build cyber resiliency and stay one step ahead in today's threat landscape. This segment is sponsored by Nightwing. Visit https://securityweekly.com/nightwingrsac to learn more about them! Segment 2 Libraesva Interview Generative AI is having a transformative effect across almost every industry, but arguably the area it has had the most significant impact is cybercrime. Discriminative AI can now learn to recognize what constitutes normal communication patterns, so anything out of the ordinary can be flagged. AI is also enabling human security analysts to automate the triage of reported emails, to rapidly identify false positives and keep up with emerging cybercriminal tactics. Finally, specialized Small Language Models (SLMs) using neural networks are able to analyze and comprehend the semantic intent of the message. This segment is sponsored by Libraesva. Visit https://securityweekly.com/libraesvarsac to learn more about them! IRONSCALES Interview Phishing has evolved—fast. What started as basic email scams has transformed into AI-powered cyber deception. Phishing 1.0: Early phishing relied on spam emails, fake banking alerts, and malware links to trick users into clicking Phishing 2.0: Attackers got smarter—instead of mass emails, they started impersonating real people Phishing 3.0: Now, cybercriminals are using AI to generate fake but highly convincing voices, videos, and images IRONSCALES discusses the current gaps in SEG technology and will showcase industry-first innovations for protection against deepfakes. Assessing Organizational Readiness in the Face of Emerging Cyber Threat Using AI to Enhance Defensive Cybersecurity white paper The Hidden Gaps of SEG Protection white paper This segment is sponsored by IRONSCALES. Visit https://securityweekly.com/ironscalesrsac to learn more about them! Segment 3 Illumio Interview In the post-breach world, speed and clarity are essential for effective cybersecurity. Security teams are inundated with vast amounts of data, much of which is not actionable. To combat cyber threats—and level the playing field—defenders need precise intelligence to identify attacks, dynamically quarantine threats, and prevent cyber disasters, highlighting the power of the security graph. Segment Resources: Rethinking Threat Detection in a Decentralized World Illumio Insights Announcement More information about Illumio Insights This segment is sponsored by Illumio. Visit https://securityweekly.com/illumiorsac for information on Illumio Insights or to sign up for a private preview! ESET Interview The ransomware landscape is rapidly changing. ESET global research team has been closely following ransomware gang disruptions, new players and how the RaaS business model continues to evolve. In this segment, Tony Anscombe will take a look into recent research, hacks and attacks, and explore how the industry and businesses are responding to combat financial risk and mitigate threats. Segment Resources: https://www.welivesecurity.com/en/eset-research/shifting-sands-ransomhub-edrkillshifter/ https://www.welivesecurity.com/en/eset-research/eset-threat-report-h2-2024/ This segment is sponsored by ESET. Visit https://securityweekly.com/esetrsac to learn more about them! Show Notes: https://securityweekly.com/esw-409

In this podcast, Ray reveals the real reason marketing strategies like cold calling, LinkedIn outreach, and paid ads fail for MSPs—and the mindset shift you need to make any of these strategies actually deliver results.//Welcome to Repeatable Revenue, hosted by strategic growth advisor , Ray J. Green.About Ray: → Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on: YouTube | LinkedIn | Facebook | Twitter | Instagram

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comI'm breaking down why hiring traditional salespeople can actually stall your MSP's growth in 2025, and sharing the component-based system approach that hundreds of successful MSPs use instead. Learn how to avoid expensive hiring mistakes and build scalable sales processes that don't create key-man risk in your businessCHAPTERS:00:00 - Introduction to Hiring Salespeople for MSPs00:52 - Risks of Hiring Salespeople04:50 - The Consequences of Hiring the Wrong Person08:44 - Mindset for Growth12:42 - Building a Scalable Sales System15:13 - Navigating the Hiring Process19:01 - Conclusion

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comThis video is about building resilience as a crucial skill for outbound sales professionals who face constant rejection and failure as part of their daily work. I share seven practical strategies I've learned throughout my career to help salespeople bounce back from setbacks, including taking feedback constructively, managing expectations, not taking rejection personally, focusing on controllable factors, using scripts effectively, establishing pre-game rituals, and creating an alter ego to handle difficult situations.CHAPTERS00:00 - Challenges of Outbound Sales01:33 - Understanding Failure in Sales04:10 - Cultivating Resilience06:09 - Key Lessons for Building Resilience06:53 - Strategies for Resilience08:37 - Managing Expectations10:07 - Handling Rejection11:34 - Controlling Your Response13:43 - The Power of Scripts15:44 - Establishing a Pregame Ritual18:28 - Creating an Alter Ego

In this episode, a CEO's forced digital detox during a European vacation reveals how just two hours of focused work a day can unlock sharper priorities, empower your team, and expose the hidden cost of micromanagement.//Welcome to Repeatable Revenue, hosted by strategic growth advisor , Ray J. Green.About Ray: → Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com→ Current Sales & Sales Management Expert in Residence at the world's largest IT business mastermind.→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com//Follow Ray on: YouTube | LinkedIn | Facebook | Twitter | Instagram

Andrew Walton of Ironbridge Equity Partners joins Mario Nigro to discuss the current state of midmarket private equity and M&A in Canada. Ironbridge's substantial portfolio includes industrial, manufacturing, and distribution businesses across most regions of Canada. Unsurprisingly, the discussion focuses on the ongoing impact of tariff-induced market uncertainty. Even transactions that are proceeding tend to move slowly, thanks in part to longer diligence processes and a go-slow attitude among many buyers. However, as Andrew notes, while tariffs cannot be avoided, some strategies that can partially mitigate their impact are already being deployed. Thank you for tuning in to Views from the Market.

What if the most exciting AI agent innovation isn't happening in the enterprise, but in the mid-market?In this episode, we unpack Voiceflow's explosive growth, the shift from flowcharts to frameworks, and why success today isn't about having the smartest model, but about how you deploy it.We explore how to build reliable, production-grade agents, the rise of self-improving systems, and the emergence of agent-to-agent orchestration.And while mid-market companies are moving fast, Braden explains why enterprise adoption is inevitable, and what it'll take to reach that tipping point.Congratulations to Braden on making his fourth appearance on the VUX World podcast!This episode is brought to you by NLX.NLX is a conversational AI platform enabling brands to build and manage chat, voice and multimodal applications. NLX's patented Voice+ technology synchronizes voice with digital channels, making it possible to automate complex use cases typically handled by a human agent. When a customer calls, the voice AI guides them to resolve their inquiry through self-service using the brand's digital asset, resulting in automation and CSAT scores well above industry average. Just ask United Airlines.Shownotes: Discover Voiceflow: https://www.voiceflow.com/Subscribe to VUX World: https://vuxworld.typeform.com/to/Qlo5aaeWSubscribe to The AI Ultimatum Substack: https://open.substack.com/pub/kanesimmsGet in touch with Kane on LinkedIn: https://www.linkedin.com/in/kanesimms/ Hosted on Acast. See acast.com/privacy for more information.

Renard Henry Join Thousands changing the Mid-Market to Fortune 5000 with a growth mindset. Listen & Subscribe Now… ON THIS EPISODE ➤ How IT managers differ from IT Leaders ➤ More ways to effectively communicate technical concepts to non-technical executives ➤ Real-world examples of successful vendor management and relationship building ➤ Ways to handle stress...

Here's a stat that might surprise you: Over 60% of mid-sized businesses say limited budget is the biggest barrier to growing their online presence. But the truth? You don't need Fortune 500 resources to compete online—you just need the right strategy. Today's guest knows exactly how to help companies punch above their weight digitally. With…

In this episode, we're tackling a mission-critical topic that too many mid-market companies overlook—Business Continuity Planning (BCP). Whether you're leading a $50M company or approaching $500M in annual revenue, disruptions can strike without warning—from cyberattacks and natural disasters to supply chain failures and major IT outages.Join us as we break down:What a Business Continuity Plan is (and what it isn't)Why mid-market CEOs must prioritize BCP as part of strategic planningHow to protect your company's operations, people, and reputation in a crisisReal-world examples of business disruptions—and their consequencesA step-by-step framework to start building or refreshing your business continuity plan today.If your company doesn't have a business continuity plan—or if your current plan hasn't been updated or tested—this is your opportunity to build resilience into your business strategy. Need help getting started? Connect with us for a BCP assessment or strategy session.Get connected:Email Brian at brianm@scaleocityworks.comConnect on LinkedIn: https://www.linkedin.com/in/brianmontes/Subscribe, rate, and review the podcast on Apple, Spotify, or wherever you listen. Remember to share this episode with your leadership team—it just might be the conversation that saves your business.

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comIn this video, I walk you through the 7-part MSP sales system we use to help managed service providers grow consistently and predictably. If you're tired of relying on random referrals or stalled pipelines, this framework will give you the structure and clarity you need to scale. Let's break it down step by step.CHAPTERS:00:00 - Identifying Sales Challenges00:45 - List Building Strategies03:06 - Lead Generation Process05:03 - Qualification of Prospects06:55 - Discovery Phase10:34 - Assessment and Proposal13:39 - Follow-Up Strategies15:17 - Evaluating Your Sales System

"When the community comes together, organizes, advocates, makes noise, and has a plan, we can change systems” - Richard RayaJoin host George Koster for part two of our Arts for a Better Bay Area highlights as ten visionary guests tackle some of the big issues facing San Francisco and our arts organizations and creative workforce; Such as downtown vacancies, converting offices into affordable artist homes, changing Hotel Tax Funding of the arts via reforms ensuring transparent hotel‑tax dollars, and showcasing the impact of arts in economic development of neighborhoods like the Mid‑Market along with providing direct grants to artists that revive the city's cultural heartbeat.Guests:Joshua Simon, Senior Advisor, Community Arts Stabilization TrustKathryn Reasoner, Executive Consultant, Vital ArtsRichard Raya, Chief Strategy Officer, Mission Economic Development AgencyFernando Pujals, Deputy Director,Mid‑Market Business AssociationJacob Bintliff, Mgr of Economic Recovery Initiatives, SF Office of Economic & Workforce DevelopmentLaura Poppiti, Program Director, Center for Cultural InnovationMeredith Winner, Co-Founder & COO, Building 180/Paint the VoidJoe Landini, Director / Founder, SafeHouse ArtsVinay Patel, Executive Director, Asian Pacific Islander Cultural CenterDenise Pate, Director Community Investments, SF Arts CommissionDon't just be a listener; Be a doer!For more information, guest details, and resources from this episode, visit our episode web page.  Dive deeper into these vital discussions and access the California Arts & Culture Summit Resource Guide todayMake a Donation: Support Voices of the Community, fiscally sponsored by Intersection for the Arts, a 501(c)(3) nonprofit, and enjoy tax deductions for your contributions. Newsletter: Sign up  to stay updated on future episodes and events  Delve deeper into Voices of the Community Series on Arts & Culture, Making the Invisible-Visible, Covid-19's impact on nonprofits, small businesses and local government, City of Stockton's rise from the ashes of bankruptcy and our archives: You can explore episodes, speakers, organizations, and resources through each series web page. Watch and learn from all five series now!

Yang Chen, a partner at Ronin Equity Partners, speaks to Mergermarket Funds Editor Tom Cane about the challenges and opportunities in today's market. Topics of discussion include the wider M&A market, supply chain mitigations for mid-market PE firms, driving value creation in family and founder-led businesses, and the family office landscape. Yang also discusses her career trajectory to date, and reflects on how the private equity landscape has evolved during that time.

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comIn this video, I'm sharing the exact 4-step formula I've used to hit every meaningful goal I've ever set—personally and professionally. From relationships to business to building MSP Sales Partners, this process has helped me win again and again. If you're in the MSP space and want to achieve big things, this is for you.CHAPTERS:00:00 - The Pursuit of Goals02:34 - Education and Career Aspirations04:11 - Entering Politics07:41 - Transitioning to a New Lifestyle09:41 - The Formula for Success19:41 - Reflections on Personal Growth

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comIf your MSP growth strategy doesn't make you want to chuck your computer out the window occasionally, it probably won't deliver meaningful resultsI'll show you why pushing through that initial resistance leads to outsized returns while "serial starting" keeps most IT businesses trapped on a plateau.CHAPTERS:00:00 - Introduction to Growth Challenges01:47 - Facing Resistance in New Initiatives02:32 - Real-World Example of Resistance05:42 - Understanding the Dip06:42 - The Emotional Cycle of Change09:33 - Navigating the Dip11:40 - The Importance of Persistence20:15 - Final Thoughts and Encouragement

In this episode of PayTalk, we're joined by Graham Wiley, Chief Marketing Officer at activpayroll, who shares insights on managing global payroll for mid-market companies. This episode explores how organizations can navigate international complexity with limited resources. Graham offers practical strategies for building business cases, embracing complexity, and thoughtfully implementing AI solutions. Through real-world examples, he demonstrates how payroll professionals can become strategic leaders in their organizations Join PayrollOrg to access networking opportunities and professional development resources by visiting payroll.org. You can also connect with us via email at podcasts@payroll.org or leave a comment on PayrollOrg's Facebook page.

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comI explain how to create an effective compensation plan for Sales Development Representatives (SDRs) in Managed Service Provider businesses. I walk through a three-step process for building a comp plan that maximizes ROI while avoiding issues like high turnover and underperformance, complete with practical examples and a downloadable template.Chapters:00:00 - Introduction to Hiring Sales Representatives01:11 - Importance of a Comp Plan03:23 - Steps to Build a Comp Plan07:39 - Salary Split and Incentives09:12 - Setting Up Incentives13:26 - Modeling and Testing the Comp Plan19:15 - Conclusion and Resources

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comDrawing from my 15+ years of sales management experience, I'll show you how to design a comp plan that attracts top talent, motivates your sales team, and maximizes your ROI. Whether you're struggling to retain great salespeople or want to supercharge your sales performance, these insights will help you build a compensation strategy that truly works.CHAPTERS:00:00 - Importance of Comp Plan01:53 - Principles for Creating a Comp Plan02:03 - Realistic Comp Plans06:35 - Controllable Incentives12:32 - Avoiding Commission Caps15:25 - Simplicity in Comp Plans17:26 - Transparency in Compensation20:49 - Conclusion and Resources

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comIn this video, I explain the key to scaling your MSP sales team by hiring for the right role at the right time. I break down the four common sales problems MSPs face and provide clear guidance on whether you need a BDR, SDR, closer, or simply sales training to solve your specific challenge.Chapters:00:00 - Hiring a Salesperson: The Right Questions01:21 - Common Mistakes in Hiring Sales Roles04:10 - Identifying the Right Sales Role08:23 - Lead Generation Challenges11:28 - Closing Opportunities Effectively16:13 - Improving Sales Close Rates20:04 - Strategic Hiring for Sales Success

Shiv interviews Mason Myers, Founder and CEO at Greybull Stewardship. In this episode, Mason explains why Greybull Stewardship focuses on pre-middle-market companies and the steps they take to set these companies up to be true middle-market companies primed for PE backing. Learn how they take companies under $5M in EBITDA and grow them organically, first by building foundational work, like adding the right software and building the team, before they can begin to see the value creation payoff. 

What does it really take to make go-to-market teams more efficient? Our guest on this episode, Jen Igartua, works on answering this question every day. Jen is the CEO of Go Nimbly, a 60-person RevOps agency for Mid-Market & Enterprise SaaS companies. With an amazing roster of clients that includes Zendesk, Twilio, Snowflake, Intercom, and others, she and her team help companies solve what's getting in the way of growth.When you spend your days advising companies on how to operate more effectively, it's easy to think you've seen it all. But not Jen. She's a relentless learner. In our conversation, we demystify what GTM efficiency actually looks like behind the scenes, how her team is implementing AI in practical ways for clients, and why, despite all of Go Nimbly's success, she doesn't really focus on innovating internally within their business.Be sure to check out Go Nimbly's first conference, RevFest, on June 10 in Brooklyn: https://revfest.gonimbly.com/Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn or subscribe to our YouTube channel.

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comChapters:00:00 - Acquitision.com Experience01:40 - Workshop Value #104:24 - Value #207:50 - Value #313:15 - Value #415:37 - My Result

During this episode, Santosh is joined by Alex Barroux, Co-Founder and CEO at Bonx, a company that offers a customizable, no-code ERP system designed to streamline operations for small and medium-sized manufacturing businesses. Santosh and Alex discuss Bonx's innovative ERP solutions as Alex highlights the challenges companies face with traditional ERP systems and explains how Bonx's low-code platform offers rapid implementation and user autonomy. The conversation covers market dynamics, customer success stories, and Bonx's expansion beyond France. Alex shares his vision for the future and emphasizes the importance of adaptability and innovation in ERP systems for manufacturing.

Social is changing the face of search and, with that, the impact on how brands and products are discovered has also shifted. Reddit is among the platforms capitalising on this - tapping into consumer habits of adding ‘Reddit' to the end of every search term, making the brand name the 6th most-Googled term in the US. In this episode with Hannah Walker, Reddit's Head of Mid-Market for the UK, we find out why platforms are leaning on AI to elevate their search offerings, how brands can benefit from Reddit's curious community through both paid and organic, and what their behaviour tells us about what Redditors want from the brands they buy from. Got a question or a suggestion for the SocialMinds podcast? Get in touch at socialminds@socialchain.com

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comIn this video, I break down how Hilton, Airbnb, and VRBO's advertising war demonstrates effective differentiation strategies that MSPs can use to stand out and command premium pricing.I show you how identifying and leveraging your unique selling points can help you avoid the race-to-the-bottom pricing trap that commoditizes IT services.CHAPTERS:00:00 - The Importance of Differentiation02:13 - Identifying Unique Selling Points03:22 - Case Studies in Differentiation05:28 - Airbnb's Unique Selling Proposition06:58 - Hilton's Response and Strategy09:58 - Vrbo's Unique Positioning11:35 - Strategic Process of Differentiation14:02 - Creating Unique Selling PointsLI: linkedin.com/in/raymondgreenX: x.com/therayjgreenFB: www.facebook.com/rayjgreencom

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comI reveal the five critical elements that separate top-performing MSPs from the rest. I'll show you why owning your pipeline, focusing on process over outcomes, mastering discovery, selling with conviction, and maintaining a winning mindset are essential for reaching the top 1% of sales performance.Chapters:00:00 - Sales Challenges00:46 - Ownership of the Sales Pipeline03:47 - Detaching from Outcomes07:04 - The Importance of Discovery10:38 - Conviction in Sales13:17 - Mindset Matters15:49 - Conclusion and Resources

Recently, legal technology company SurePoint Technologies acquired the legal practice management company ZenCase in a strategic move aimed at enhancing SurePoint's practice management offerings for mid-sized law firms. In this episode of LawNext, Eric Thurston, who recently marked his two-year anniversary as CEO of SurePoint Technologies, joins host Bob Ambrogi to discuss the acquisition and share his perspective on the mid-market landscape in law.  Originally founded in 1982 as Rippe & Kingston, SurePoint has established itself as a leading provider of financial and practice management software for mid-sized law firms, currently serving nearly 1,000 customers. As Thurston explains in the interview, the acquisition of ZenCase strengthens its front-end capabilities with features tailored specifically for lawyers. The acquisition helps SurePoint "leapfrog innovation by about three years," he says, while addressing customer demands for more lawyer-friendly interfaces. The conversation also explores SurePoint's earlier acquisition of Leopard Solutions, a business intelligence platform that provides comprehensive data on attorneys and law firms across the country, enabling everything from strategic recruiting to competitor analysis. Thurston explains how they've already integrated Leopard's analytics into ZenCase, allowing lawyers to quickly access valuable industry data. Looking at the mid-market practice management landscape, Thurston acknowledges that it is currently fragmented, but he believes SurePoint is positioned to become "the Clio of the mid-market." He outlines the company's vision to help firms not just manage their practices but accelerate growth through better technology, data analytics, and business intelligence. With a philosophy that "you're either growing or dying," Thurston shares how he believes SurePoint continues to evolve while helping law firms do the same.   Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out. Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks. LEX Reception, Never miss a call, with expert answering service for Lawyers. Legalweek, March 24-27, New York Hilton Midtown. Register today at legalweekshow.com. Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner).   If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.  

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comLearn how to build a predictable stream of qualified appointments without becoming a full-time sales manager. Ray Green, with 20 years of sales experience and 15 years in sales leadership, shares a proven program to help IT business owners effectively recruit, train, and manage SDRs.Chapters:00:00 - Challenges in Selling IT Services01:09 - 9 Red Flags in Sales02:24 - Red Flag #105:55 - Red Flag #209:23 - Red Flag #311:42 - Red Flag #414:14 - Red Flag #516:36 - Red Flag #619:00 - Red Flag #722:34 - Red Flag #825:36 - Red Flag #928:00 - Nail Your Sales ProcessLI: linkedin.com/in/raymondgreenX: x.com/therayjgreenFB: www.facebook.com/rayjgreencom

Nationwide risk management leader Mark McGhiey discusses the results of a survey that finds 50% of mid-market businesses struggle with economic uncertainty, supply-chain constraints and regulatory changes, highlighting gaps in preparedness.

Rami Cassis warns that the U.S. economy may be facing challenges ahead. Cassis notes that the recent jobs report and potential rate hikes may lead to waning investor confidence and reduced consumer spending. He believes this could result in a tougher second half of the year and potentially impact IPO valuations. However, Cassis remains bullish on lower mid-market tech, particularly in fintech and pharma tech.======== Schwab Network ========Empowering every investor and trader, every market day.Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/About Schwab Network - https://schwabnetwork.com/about

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comIn this video I break down five ways to increase show rates for your sales appointments in IT and MSP businesses. Learn how to communicate value, optimize calendar availability, create effective booking funnels, confirm appointments strategically, and use the BAMFAM (Book A Meeting From A Meeting) principle to maximize your sales process efficiency.00:00 - Importance of Show Rates02:17 - Five Strategies to Improve Show Rates02:30 - Communicating Value06:00 - Calendar Availability08:09 - The Booking Funnel15:44 - Appointment Confirmation17:41 - BAMFAM Principle20:14 - Conclusion and Call to Action

Discovery is arguably the most important part of your sales process. It will make or break your deal… every time.Josh Gillespie joined us to share his lessons from over a decade of experience in Mid-Market and Enterprise selling to give you the fundamentals of good discovery.He also shared how you can identify winning deals early on so you know exactly where to spend your time.You'll Learn:Why our job is to qualify people outWhere most reps go wrong in discoveryHow to do discovery the right wayThe Speakers: Jed Mahrle and Josh GillespieIf you want to catch The Daily Sales Show live, join hereFollow Sell Better to get the latest actionable tactics from sales pros at the top of their gameExplore our YouTube ChannelThank you to our sponsors: AomniLooking to up your sales skills?Sales Training for YOU: Use code SELLBETTER to save $200 off your yearly membershipSales Training for your TEAM

The Market, a high-end grocery store inside the former X headquarters in San Francisco's Mid-Market, announced it planned to close this week after more than a decade in business.The upscale grocery store, at 1355 Market St., will shutter on Friday. The market opened in 2015 on the ground floor of what was then the Twitter building, alongside a food hall that later expanded. The food hall portion will stay open with around a half-dozen vendors, said owner Chris Foley.

▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comEver notice how prospects can afford billboards all over town but claim your IT services are 'too expensive'?As someone who's helped countless MSPs scale their sales, I'm going to reveal why this happens and give you the exact framework to fix it.This isn't about lowering your prices or improving your pitch - it's about understanding a fundamental truth of human psychology that most MSPs miss. I'll show you how to transform your services from something prospects need into something they actually want to buyCHAPTERS:00:00 - Introduction to IT Services and Sales Challenges00:23 - Understanding Prospect Priorities01:47 - Aligning IT Services with Client Goals04:35 - Highlighting the Cost of Inaction06:12 - Listening to Prospects and Closing DealsLI: linkedin.com/in/raymondgreenX: x.com/therayjgreenFB: www.facebook.com/rayjgreencom

Subo Guha is the senior vice president of product at Stellar Cyber. In this episode, he joins host Charlie Osborne to discuss autonomous SOC and why it's a breakthrough for the mid-market, including how the development of artificial intelligence is playing a role, if human analysts are still essential, and more. This episode is brought to you by Stellar Cyber. Learn more about our sponsor at https://stellarcyber.ai.

President Trump's federal budget ax is swinging in San Francisco's direction. Last night, the president signed an executive order that would cut all funding that isn't necessary. Officials are also reportedly looking into selling two federal office building's in the city's Mid-Market area. The agency in charge of federal properties has reportedly been ordered to sell off roughly one-third of its properties. What happens to these employees who work in the mid-Market area now, and what will it mean for the neighborhood? For more, KCBS Radio news anchors Patti Reising and Bret Burkhart spoke with KCBS insider Phil Matier.

▸ Learn More: https://mspsalespartners.com/sdr-sales-champions-community▸ Get My Free MSP Sales Toolbox: https://msp.sale/yt-toolbox▸ Join My Newsletter for Weekly Sales Strategies: https://rayjgreen.beehiiv.comHey, I'm Ray Green. I'm a strategic growth specialist for B2B companies.Since this is social media and anyone can claim anything, here's a quick rundown of my background:Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where I doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.Former CEO operator for several investor groups where I led turnarounds of recently acquired small businesses.Founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.comSales & Sales Management Expert in Residence at the world's largest IT business mastermind.Founder of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.comLearn how to build a predictable stream of qualified appointments without becoming a full-time sales manager. Ray Green, with 20 years of sales experience and 15 years in sales leadership, shares a proven program to help IT business owners effectively recruit, train, and manage SDRs.CHAPTERS:00:00 - Challenges Faced by IT Business Owners03:57 - Components of the SDR Sales Champions Program10:51 - Addressing Common Concerns18:03 - Hire A Top Appointment Setter In Your MSPLI: linkedin.com/in/raymondgreenX: x.com/therayjgreenFB: www.facebook.com/rayjgreencom

One of my favorite parts of being a business coach is hearing success stories from our clients. No journey is the same as another, but they tend to follow a similar arc.Feel the call of something more in your professional lifeBoot strap to get the business startedDIY it until you hit a ceiling or find the courage to invest in your businessBring in an expert to guide you through the tough stuffGain confidence in yourself and competence with your skillsSee success and feel satisfiedToday, I bring on Erika Aileen, one of our Sway Mastermind members to share her journey over the past several years - not just with us, but as a business owner searching for the right direction and guidance. If you feel like you're on the verge of something - whatever that is for you - and you want to feel inspired, and even get a few strategies to try out, well, tune in. This is one of my favorite client case studies I've done for the podcast.

In this episode, we bring you key excerpts from a recent webinar featuring Configit and Coolshop. Configit, a leading CPQ vendor from Denmark, was represented by Max Mirbaz, VP of Global Partner Business. Coolshop, an IT & Service company that partners with Configit on solution implementations, was represented by Enrico Magnone, Chief Strategy Officer. The discussion is divided into three key segments: ✅ How to Differentiate CPQ Solutions in 2025 ✅ Configit's Overview & New Go-to-Market Program ✅ Coolshop's Approach & a Real-World Partnership Example If you're exploring partnership opportunities with Configit in North America or Europe, this episode is a must-listen!