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Every company has the challenge of managing how to respond to customer feedback. But what if you’re managing a crowdsourcing community and actively asking people for their ideas and feedback? How do you make sure that every contributor feels seen and respected for their efforts, whether their idea becomes reality or not? These are the questions that Tim Courtney and the team behind LEGO Ideas have tackled. On a previous episode of Community Signal, we spoke to Jake McKee, who helped build LEGO’s first community team. One of the early members of that community was Tim, who would later go on to join the LEGO Ideas team. In this episode, Tim shares a history of LEGO Ideas, a space where people passionate about LEGO can submit their own ideas for new sets. And while LEGO has many designers on payroll, Tim explains why the contributions from its community pay back (and pay forward) tenfold. Here’s more of what Tim and Patrick discuss: How 16-year-old Tim first joined the LEGO community The strategy behind helping all LEGO Ideas contributors feel seen and rewarded Measuring the ROI of the LEGO Ideas community Our Podcast is Made Possible By… If you enjoy our show, please know that it’s only possible with the generous support of our sponsor: Discourse. Big Quote Respecting your community’s contributions (14:08): “At LEGO in Denmark, you’ve got dozens or hundreds of professionally trained designers. They’re used to ideating and killing ideas and not getting too emotionally attached to things. [With the LEGO Ideas community], you have people whose contributions are out of pure passion or they want to contribute something back to the brand or they want to build a name for themselves or because there was a royalty and a financial reward, maybe they want to get rewarded for it. You have got to understand what their motivations are. … Really just having to understand that and build a process where as a company we’re showing respect for the fact that they’re spending their spare time passionately ideating and championing their ideas, submitting them, going out on the internet and sharing it on social media, gaining a following; that’s commendable. We are so lucky to have a group of passionate artists who are contributing to the brand.” –@timcourtney On lauching a crowdsourcing platform (24:00): “If someone’s out there considering a crowdsourcing platform or an open innovation or idea generation platform, don’t let the ambiguity scare you from starting as long as you’re communicative, as long as you close that loop, and as long as you strive to learn and adapt and tell your audience that you’re learning and adapting.” –@timcourtney Why LEGO shares revenue with designers of LEGO Ideas sets that reach retail (27:23): “We succeed together. … I think what was critically important to the team … is that we reward people proportionate to their contributions, and we share in the success. If a LEGO fan designer is going to contribute something to the company that drives X amount of incremental revenue, then it’s only fair – it’s only right – that they share in that reward.” –@timcourtney The ROI of the LEGO Ideas initiative (37:00): “99% of the smartest people in the world don’t work for us. Ideas can come from anywhere. It’s about leveraging those ideas, but it’s also it’s about building those relationships with people. … I’ve had three community members come in and get hired as LEGO designers.” –@timcourtney About Tim Courtney Tim Courtney helped build LEGO Ideas from 20,000 to over 1 million members between 2011 and 2018. This crowdsourcing and open innovation community generates tens of millions in consumer sales and earns consistently high satisfaction scores. He’s hosted developer conferences, meetups, VIP events, and advised dozens of entrepreneurs and professionals on developing their own communities. Today, Tim Courtney works with brands, manufacturers, and startups to grow their business, build loyalty, and future-proof against disruption by leveraging community, crowdsourcing, and open innovation. Related Links Sponsor: Discourse, civilized discussion for teams, customers, fans, and communities Tim Courtney’s website LEGO Ideas Jake McKee, the community guy, on Community Signal LDraw, a tool for modeling 3D LEGO creations LEGO CUUSOO, started by Christian Thor Larsen and Paal Smith-Meyer Boaty McBoatface: What You Get When You Let the Internet Decide (New York Times) The “Golden Girls” LEGO Ideas set Past winners of LEGO Rebrick Transcript View transcript on our website Your Thoughts If you have any thoughts on this episode that you’d like to share, please leave me a comment, send me an email or a tweet. If you enjoy the show, we would be so grateful if you spread the word and supported Community Signal on Patreon.
This Week on the Want List…an early celebration of Star Wars Day, Spider-Man has villains you say?, and I think we’re going to need more LEGO! Show your thanks to Major Spoilers for this episode by becoming a Major Spoilers VIP. It will help ensure The Want List continues far into the future! Jango Fet Sixth Scale Figure Preorder now from Sideshow Collectibles for $219.99. Exclusive Spider-Man Minimates Preorder from Luke's Toy Store for $19.99 LEGO Fairground Mixer Set Announced Set will release in June with a retail price of $149.99 Licensed Toy Sales Increase in 2013 LEGO CUUSOO become LEGO Ideas JAWS - Orca's Last Stand A big Thank You goes out to everyone who downloads, subscribes, listens, and supports this show. We really appreciate you taking the time to listen to our ramblings each week. Tell your friends about the podcast, get them to subscribe and, be sure to visit the Major Spoilers site and forums.
This week on The Want List Audio Edition….DC Figures abound, we take out the leader with a blue shell, a new doll is soon on the market and look at that Doctor Who on LEGO CUUSOO. Show your thanks to Major Spoilers for this episode by becoming a Major Spoilers VIP. It will help ensure Zach on Filmcontinues far into the future! Catwoman 1/6th Scale Figure from Sideshow Collectibles Pre-order it now for $189.99 and is expected to ship in May. DC Collectibles New 52 Teen Titans Figures Red Robin (Item #DCC11777, SRP: $24.99) Wonder Girl (Item #DCC11709, SRP: $24.99) Kid Flash (Item #DCC11707, SRP: $24.99) Superboy (Item #DCC117708, SRP: $24.99) Justice League Red Bull Cans Created by art director Diego Fonseca. Go to his website here: http://www.diego-fonseca.com/REDBULL-SUPERHEROES Mario Kart 8 Blue Shell Pre-Order Bundle Mario Kart 8 for the WiiU that comes with a Spiney Shell Collector's Item - Available in Europe Only (SRP: £59.99) A big Thank You goes out to everyone who downloads, subscribes, listens, and supports this show. We really appreciate you taking the time to listen to our ramblings each week. Tell your friends about the podcast, get them to subscribe and, be sure to visit the Major Spoilers site and forums.
This week, on The Want List (audio edition) - a new board game based on Inception, Plants vs. Zombies, and LEGO Doctor Who sets! Show your thanks to Major Spoilers for this episode by becoming a Major Spoilers VIP. It will help ensure The Want List continues far into the future! Inceptor Board Game Kickstarter Enter the dream world and attempt to perform inception in this classically played, yet modern themed board game. Plants vs. Zombies: Garden Warfare Action Figures Scientist Zombie w/Healing Station & Gatling Pea Shooter w/Chili Bean (Item #MAR141940, SRP: $24.99) Soldier Zombie w/Commando Head & Ghillie Cactus w/Potato Mine (Item #MAR141941, SRP: $24.99) Engineer Zombie w/Turret & Chomper w/Spike Weed (Item #MAR141942, SRP: $24.99) All-Star Zombie w/Imp Bomb & Dark Sunflower w/Marigold (Item #MAR141943, SRP: $24.99) Batman Classic TV Series Joker Bust it's The Joker, as played by Cesar Romero, with his painted-over mustache and all! (Item #MAR141944, SRP: $59.99) LEGO CUUSOO changes it's project status on Doctor Who A big Thank You goes out to everyone who downloads, subscribes, listens, and supports this show. We really appreciate you taking the time to listen to our ramblings each week. Tell your friends about the podcast, get them to subscribe and, be sure to visit the Major Spoilers site and forums.
In our first podcast, we cover the new LEGO Cuusoo release, a web-based LEGO building tool, and the soon-to-be-released LEGO movie.
https://portalzine.de/services/podcast-5aes/folge/5 auf einen Streich – Folge 005/ ÜBER DIE FOLGE -------------------------------------- Folge 005 - 09.01.2014: Zwei vom alten Schlag, Raspberry PI TV, Leo Cuusoo, Razer Cristine Prototype und Barilla 3d Drucker für Teigwaren LINKS -------------------------------------- * 3D Drucker / Barilla - PCtipp.ch- http://www.pctipp.ch/news/fun/artikel/barilla-will-3d-drucker-fuer-teigwaren-70366 * Make - Raspberry PI TV- http://makezine.com/projects/diy-tv-media-center/ * Razer Christine Youtube- http://www.youtube.com/watch?v=BSxyJkSU3x4 * Razer Christine- http://blogs.windows.com/windows/b/extremewindows/archive/2014/01/08/ces2014-razer-showcases-christine-futuristic-modular-pc-concept.aspx * LEGO Cuusoo- http://lego.cuusoo.com/# * Zwei vom alten Schlag - Kino.de- http://www.kino.de/kinofilm/zwei-vom-alten-schlag/148391 SOCIAL MEDIA -------------------------------------- ♡ Blog: https://portalzine.de/news ♡ Facebook: https://www.facebook.com/portalZINE ♡ Instagram: https://www.instagram.com/pztv/ ♡ Twitter: https://twitter.com/portalzine PORTALZINE® NMN - Development meets Creativity -------------------------------------- Alexander Gräf Stettiner Str. Nord 20 49624 Löningen Deutschland https://portalzine.de #podcast #tech #geek #woche #portalzine #pztv
Eine schöne Zusammenfassung des Mittwoch Abends: "Fefepony Mini-Shitstorm - Fefe hasst Ponies", Fefes Blog (Wikipedia), Haters Gonna Hate, Ponifizierte Twitter-Avatare bei @Plastikstuhl und @Yetzt, "Von Ponys und Drachen, Trollen und Flausch" auf der SIGINT, Nerf Guns Gewinner des SIGINT-Tickets: @KleinePummelfe mit ihrem "My Little Pony Cutiemarks" Nail-Tutorial, Darf sich auf der SIGINT einen Flausch für sein Audioquiz abholen: @Farthen, Großer Dank natürlich auch an @DirtyDouchebag für die sensationellenPonytime-Tassen, Es gibt noch ein paar Tickets für die Grand Galloping Gala Chaosradio 178: Freundschaft, Ponies und Cumberbitches, Fimfiction.net, Fan-Fics: On A Cross And Arrow, My Little Dashie, The 63rd Rune, Cutie Mark Xbox, Tim Pritlove erklärt Ponys bei MobileMacs, My Little Pony bei LEGO Cuusoo, Hasbro Kre-O, Pony Personality Test, Ponywerbung auf dem FDP-Parteitag, Ponykratie-T-Shirt-Motiv gesucht!, Ponify für Chrome, Ponyhoof Browserextension, Chrysalis Chrome-Theme
A leap year means an extra day to work on the Powercast this month, so we're making sure to give you plenty of content. In Episode 32 we start by interviewing newly-promoted Forum Mentor Sumiki. Then Hahli Husky and 55555 join me to talk about some changes to the Library forums as well as the Tolkien-inspired Short Stories Contest. After that, I'm joined by Windrider for this month's How-To BZP. Takuma Nuva then comes on to discuss the recently-announced Minecraft set that came from the LEGO Cuusoo program. And finally we wrap things up with a Music Time with... Wind! Talk to you all next month!
Finally, our first episode has been created. In today’s episode we talk about Tim’s Ball shooter and Jared’s Door closer. We also talk about Lego® Cuusoo, a service created by Lego’s® Japanese partner. There you can upload a project and if 10,000 people support your project then Lego® will review it and if it becomes a product you will receive a royalty. It’s now in open beta.