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Aside from “pivot”, “culture” is a word that has been getting a bit of a workout in the business world over the last several years. There are SO many reasons why a focus on “culture” is a clutch move for any organization. We are seeing a big shift in how people engage with businesses and brands, and when one can lead with culture, there are a variety of benefits to be had.Attention to one's prowess (or lack thereof) with Diversity, Equity, and Inclusion (DEI) is an area where many organizations are also focusing attention these days, as these elements have a direct influence on team culture. That's why this week's discussion is so valuable.My guest today is Michael Rolph, Founding Partner at New Sincerity. Michael and his team help with DEI awareness, training, and culture-building for organizations ready to up their DEI game.Michael and I had an incredibly valuable conversation about how to work on building a great culture and how those efforts are not only rooted in “the right thing to do” but have spillover benefits to all aspects of any organization. Our conversation was rooted in the idea that it's important to not worry so much about getting it “right” immediately but to get it started and get better as it grows. I hope you enjoy this episode. It's jam-packed with goodness.Links: New Sincerity Ask: Commit to one action this week and get to know somebody with a different lived experience.
I met Michael Rolph in March of 2019. He reached out on LinkedIn to connect as colleagues working at the intersection of diversity and technology. Since then, we've had dozens of conversations about this work, ways to collaborate, or check in on how the other is doing. So this episode was no different than one of our many discussions. In it, we cover:
Michael Rolph is co-founder and CEO of Europe’s fastest-growing payment, marketing, and loyalty platform, Yoyo.Michael started his career at Barclaycard, First Data and PayPal. Prior to founding Yoyo, he was a founding member and Director at Anthemis Group, the specialist FinTech advisory and investment firm. During his time there, he advised multiple start-ups like Azimo and The Currency Cloud in their early stages, established players like Vocalink and Skrill, as well as several banks on digital innovation, investment, and M&A.He is currently an advisor to Firestartr and has previously been a mentor at Seedcamp, the early-stage funding company and a non-executive director at The MoBank Group.Check out what Michael is up to at: https://yoyowallet.com/
Michael Rolph is the co-founder and CEO of Yoyo, a payments, loyalty and receipt app enriching commerce for customers and merchants. The payments space has been actively lately, as incumbents consolidate and startups seek new attack vectors leveraging open banking, native device components, tokens and other emerging technologies. Michael brings a value perspective to recent developments in the space and talks through where payments might be headed. In addition to the insights we deliver through our podcast and newsletter, Rebank offers advisory services to fintechs, banks and corporates. Drawing on our experience starting, running and advising fintech businesses and our vast network of the most impactful fintech entrepreneurs, investors and innovators around the world, we help companies make sense of fintech, work through specific questions and optimize proposition and strategy. For more information about our services, please visit www.bankingthefuture.com. Thank you very much for joining us today. Please welcome, Michael Rolph.
Jazz Shapers matches the risk takers, leaders and influencers of the worlds of Jazz Blues and Soul and matches them with the Business Shapers of today.
Customer loyalty matters. But there aren’t many examples of modern companies that are rewarding their customers very well. Michael Rolph is the CEO and Co-founder of Yoyo Wallet, a platform that helps retailers surprise and delight their customers through streamlining payment options and customer loyalty programs. Retailers can use Yoyo’s technology to allow customers to pay through their own app and get rewarded for purchases. Or, as Michael would describe it, “We’re doing Starbucks meets clubcard, democratized for all retail, and better.” Yoyo provides real time data and insights to go along with these campaigns so retailers can see exactly what is working and what is not. Marketing doesn’t need to be a shot in the dark, and Yoyo helps retailers see their customers more clearly. In this episode of Payments Innovation, we sit down with Michael to talk about customer loyalty, lessons learned by starting Yoyo, the Yoyo platform, and the future of the company.
The world is changing - this is your future. In this new podcast series from The Telegraph Harry de Quetteville examines how technology will change our day-to-day lives; from the cash in your pocket, to how we build our careers and the ways we stay healthy. In each episode Harry speaks to innovators whose bleeding edge technologies are disrupting the status quo and gets the clearest possible view of how our lives will be changed as a result. This first episode addresses the future of money - how fintech, mobile technology and cryptocurrencies will change the way we get paid, bank and spend over the next few years. Is the fate of cash already sealed or are predictions of the death of coins and notes premature?Follow Harry's journey as he gathers the insights of Anne Boden, CEO of mobile banking start-up Starling Bank, Michael Rolph, co-founder of Yoyo Wallet, Marieke Flament, European MD for Circle, and Dr Tatiana Cutts, assistant professor of law at the London School of Economics.
Alain Falys and Michael Rolph are two of the Co-founders of yoyowallet, a mobile wallet that enables brands and retailers to answer the big three questions: Who are my customers; how do I engage with them in a more personal way; and how to sell more. Alain reveals how they have increased their users and developed their community by focusing in large closed environments. Michael highlights what is their key differentiator to other competitors and how they focus to providing one solution with the best user experience. They both believe that the data and insights they have, from all those transactions, enables them to better understand their users’ behaviour and how they will be scaling their business. A really insightful interview regarding mobile payments from a startup that has raised 24 million dollars up to now. Interviewed by Sakis Triantafyllakis for Tech Talks Central.