Podcasts about Starbucks

Opie and Ron kick off with NYC's new school AI ban (the strictest in the country) and why they think it's going to raise a generation of kids who can't keep up. A Harlem pastor who's been screaming “Starbucks puts ****** in the coffee” for over a decade finally gets airtime. From there it's private-school tuition that starts at age four, a church marquee that would make your grandmother faint, Katt Williams getting a Netflix show, the USS Abraham Lincoln docking in Thailand after 286 days at sea, and Tiger Woods walking away from another crash with a five-year driving ban. Unfiltered, unhinged, and somehow still the only daily show actually talking about what's happening right now. Throw them a few bucks if the summer streams kept you company. About Opie Unfiltered:Hosted by Gregg "Opie" Hughes—co-creator of the legendary Opie and Anthony show—Opie Unfiltered brings raw, unscripted commentary, classic radio lore, and unfiltered comedy featuring Ron the Waiter and regular guests.​Support the Show:https://www.paypal.com/ncp/payment/JANCGHFW7GJHA​For fans of classic New York talk radio, unedited comedy, satellite broadcast history, and the original Opie and Anthony era.

Things start surprisingly deep when Lern talks about listening to Rafe's appearance on The HoneyDew, where he discussed difficult experiences from childhood and finding comedy in darker moments. He explains the idea of turning life's lowlights into highlights, everybody agrees that nobody escapes childhood completely unscathed, and for one fleeting moment this sounds like a mature conversation between emotionally intelligent adults.Then Moon asks what everyone puts in their coffee.So much for that.Turns out King Scott likes his coffee like he likes his women... According to former Starbucks professionals, black-coffee drinkers might enjoy torturing themselves, caramel macchiato fans barely want coffee at all, vanilla-latte people play it safe, Frappuccino drinkers are basically ordering milkshakes, matcha people might be doing it for the aesthetic, and macchiato drinkers know exactly what they want—and apparently want the barista to know that they know.Then Rafe introduces the concept of a “bro drive-thru” serving pre-workout instead of coffee, because apparently this funny podcast is also an incubator for business ideas nobody should finance.Speaking of decisions nobody should finance, Shake Shack has a limited-edition Reese's Peanut Butter Cup shake featuring vanilla custard, peanut butter, fudge, a crackable chocolate shell, whipped cream, Reese's cups and Reese's Pieces. The damage? A completely reasonable and emotionally stable 1,900 calories with 158 grams of sugar.That sends the crew spiraling into their own hall of fame of caloric atrocities. Moon remembers casually annihilating an entire package of Double Stuf Oreos during his gaming days—potentially somewhere around 2,700 to 3,500 calories. Lern admits she could take down an entire gooey butter cake. And suddenly everyone is remembering the beautiful years when metabolism was magic and nutritional labels were merely decorative stickers.From there, Domino's new Detroit-style pizza promotion sparks the important question our Founding Fathers were apparently too cowardly to answer: What belongs on the Mount Rushmore of fast food?McDonald's fries enter the conversation. So does the Wendy's Frosty, Taco Bell's spicy potato soft taco, the Frisco Melt, Lion's Choice, Dairy Queen onion rings, Rally's fries, Del Taco, Freddy's and more. Nobody reaches a universal consensus because democracy has failed once again.Things somehow become less appetizing when the crew discovers a Walgreens three-in-one product described as a douche, enema and water-bottle combination system. There are some household products where “multipurpose” is a selling point. This may not be one of them.The show then gets into a study suggesting men have a complicated relationship with dieting, including the idea that some men may respond better to “goals” and “challenges” than the word “diet.” Rafe offers his own theory after seeing wildly confident dudes criticize women online while looking, in his words, like a thumb melting into a suit. Poetry remains alive in St. Louis.And because the current calendar apparently isn't irritating enough, Moon brings up a viral proposal to replace our 12 months with five beautiful 73-day monstrosities: Jebruary, Maple, Jaugust, Socktober and Nissember. Is a 73-day Jaugust horrifying? Absolutely. Are we intrigued by Socktober? Unfortunately, yes.We also discover that plenty of Americans apparently aren't sure what Labor Day celebrates, leading to the much more useful Rizz Show explanation that it exists so all pregnant women can give birth on the same day. Please do not cite us in an academic paper.Then Tupac conspiracy content leads into a survey asking whether Americans believe they could successfully fake their own deaths. Younger adults are more confident. Older adults have apparently lived long enough to understand that the IRS, prescription refills and bill collectors are undefeated.Finally, a high-school football season gets canceled amid an investigation into alleged misconduct at a football camp, leaving Moon to read a phrase from the reports on morning radio enough times that everyone involved should probably receive hazard pay.Coffee psychology. Childhood trauma. Reese's shakes. Oreos. Fast-food Mount Rushmore. Dieting. Socktober. Labor Day. Fake deaths. High-school football chaos.That is Episode 101 of The Rizzuto Show—and somehow the funny podcast survived all of it.Follow The Rizzuto Show → linktr.ee/rizzshow for more from your favorite daily comedy show.Connect with The Rizzuto Show Comedy Podcast online → 1057thepoint.com/RizzShow.Hear The Rizz Show daily on the radio at 105.7 The Point | Hubbard Radio in St. Louis, MO.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Things start surprisingly deep when Lern talks about listening to Rafe's appearance on The HoneyDew, where he discussed difficult experiences from childhood and finding comedy in darker moments. He explains the idea of turning life's lowlights into highlights, everybody agrees that nobody escapes childhood completely unscathed, and for one fleeting moment this sounds like a mature conversation between emotionally intelligent adults.Turns out King Scott likes his coffee like he likes his women... According to former Starbucks professionals, black-coffee drinkers might enjoy torturing themselves, caramel macchiato fans barely want coffee at all, vanilla-latte people play it safe, Frappuccino drinkers are basically ordering milkshakes, matcha people might be doing it for the aesthetic, and macchiato drinkers know exactly what they want—and apparently want the barista to know that they know.McDonald's fries enter the conversation. So does the Wendy's Frosty, Taco Bell's spicy potato soft taco, the Frisco Melt, Lion's Choice, Dairy Queen onion rings, Rally's fries, Del Taco, Freddy's and more. Nobody reaches a universal consensus because democracy has failed once again.Things somehow become less appetizing when the crew discovers a Walgreens three-in-one product described as a douche, enema and water-bottle combination system. There are some household products where “multipurpose” is a selling point. This may not be one of them.The show then gets into a study suggesting men have a complicated relationship with dieting, including the idea that some men may respond better to “goals” and “challenges” than the word “diet.” Rafe offers his own theory after seeing wildly confident dudes criticize women online while looking, in his words, like a thumb melting into a suit. Poetry remains alive in St. Louis.And because the current calendar apparently isn't irritating enough, Moon brings up a viral proposal to replace our 12 months with five beautiful 73-day monstrosities: Jebruary, Maple, Jaugust, Soctober and Nissember. Is a 73-day Jaugust horrifying? Absolutely. Are we intrigued by Soctober? Unfortunately, yes.Then Tupac conspiracy content leads into a survey asking whether Americans believe they could successfully fake their own deaths. Younger adults are more confident. Older adults have apparently lived long enough to understand that the IRS, prescription refills and bill collectors are undefeated.Du Quoin, Illinois is having a rough week, and this one hits close to home.Massive downtown fire in Du Quoin. Multiple businesses were destroyed, including Home Lumber Company, BJ's Garden Inn and other properties along the downtown business district. Making an already difficult situation even worse, the fire happened during the Du Quoin State Fair, one of the biggest economic weeks of the year for the small Southern Illinois community.From there, September 3rd's collection of completely necessary national holidays introduces National Welsh Rarebit Day, which briefly causes confusion over whether anyone is eating a rabbit. They're not. It's cheese. That discovery leads directly to Worcestershire sauce, pork-steak marinades and the shocking revelation that Rafe doesn't own a grill.After talking with Tim Virgin, she introduces a potential reality-dating concept called Rock Hard Island. The premise involves eligible bachelors from St. Louis rock radio, women applying to date them and enough trash-TV energy to immediately attract hypothetical sponsors. There isn't actually an island involved, but that's apparently a minor logistical concern. Even more alarming: sales is interested.Then Lern takes over for Crap on Celebrities with a packed entertainment rundown. There's a documentary about late Rush drummer Neil Peart featuring Geddy Lee, Alex Lifeson and fellow drummers including Stewart Copeland, Chad Smith and Danny Carey. Rush is also headed back to St. Louis, giving Moon another chance to see a band he thought he'd never get to experience after Peart's death.The crew runs through villains ranging from Cruella de Vil and Scar to Patrick Bateman, Magneto, John Doe and Dr. Evil, proving once again that this daily comedy show can turn almost any entertainment list into an argument.Finally, Moon breaks down which music genres are supposedly most popular in different states based on search trends, with pop leading the country, metal putting up an impressive fight and Sleep Token emerging as a heavily searched metal act.We ask one of the great questions of our time: why is everybody bringing their dog to the airport now? After seeing dogs everywhere at LAX—and hearing two cats meow their way through an entire flight—the crew falls directly into a pet-themed rabbit hole that somehow gets stranger from there.The crew admits to giving pets updates before leaving the house, whispering compliments to one dog so the other one doesn't hear, telling cats “I love you,” debating which pet is secretly the favorite, asking dogs what they want to watch on TV, and generally treating animals like tiny roommates who contribute absolutely nothing financially.That sends the crew back to 1993's The Three Musketeers, Tim Curry as Cardinal Richelieu, Charlie Sheen, Kiefer Sutherland, Chris O'Donnell, Oliver Platt, and the gloriously over-the-top “All for Love” combination of Bryan Adams, Rod Stewart, and Sting. This funny podcast briefly becomes a 1990s movie-and-music appreciation society nobody asked to join.Finally, a listener asks a dangerous question for people who have spent years working in radio: what song have you heard so many times that you never need to hear it again?In other words, another perfectly normal episode of daily comedy from The Rizzuto Show.Follow The Rizzuto Show → linktr.ee/rizzshow for more from your favorite daily comedy show.Connect with The Rizzuto Show Comedy Podcast online → 1057thepoint.com/RizzShow.Hear The Rizz Show daily on the radio at 105.7 The Point | Hubbard Radio in St. Louis, MO.Baristas Are Revealing The Coffee Orders They Associate With Super Specific StereotypesHigh school's entire football season canceled amid developing criminal investigationFire destroys three downtown Du Quoin businessesKirkwood City Council considers Walmart drone deliverySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

What Are The Risk Factors For Alcohol Use Disorder? If you've ever wondered why you seem to struggle with alcohol more than your friends—or why cutting back feels so much harder for you—the answer isn't simply that you need more willpower. There isn't one single reason someone develops alcohol use disorder. Your risk is shaped by a combination of genetics, mental health, life experiences, environment, stress, culture, coping skills, and your relationship with alcohol itself. And understanding those risk factors matters because the earlier you recognize that alcohol may be becoming a problem, the earlier you can do something about it. Dr. Harrison shares an incredibly hopeful statistic in this conversation: 75% of people with substance use disorders go on to recover. And she encourages us to think about alcohol use disorder the same way we think about other treatable health conditions. For the full show notes, kindly go to this podcast episode link: https://hellosomedaycoaching.com/know-the-risk-factors-for-alcohol-use-disorder/ 4 Ways I Can Support You In Drinking Less + Living More Join The Sobriety Starter Kit, the only sober coaching course designed specifically for busy women. My proven, step-by-step sober coaching program will teach you exactly how to stop drinking  — and how to make it the best decision of your life. Save your seat in my FREE MASTERCLASS, 5 Secrets To Successfully Take a Break From Drinking  Grab the Free 30-Day Guide To Quitting Drinking, 30 Tips For Your First Month Alcohol-Free. Connect with me for free sober coaching tips, updates + videos on YouTube, Instagram, Facebook, Pinterest and TikTok @hellosomedaysober. Love The Podcast and Want To Say Thanks? ☕ Buy me a coffee! In the true spirit of Seattle, coffee is my love language. So if you want to support the hours that go into creating this show each week, click this link to buy me a coffee and I'll run to the nearest Starbucks + lift a Venti Almond Milk Latte and toast to you! https://www.buymeacoffee.com/hellosomeday 

Kiera and Kristy share tips on having financial conversations with patients, including the type of mindset to adopt so it's not so intimidating, key language to use to get everyone on the same page, the power of a litmus test, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review       Kiera (00:00) Hello, Dental A Team   listeners. This is Kiera, and today's a lucky day. I'm so excited. I get one of my faves podcasting with me today. I get the one and only Kristy Treasure. If you don't know Kristy, she's one of our dynamite consultants and she just drives offices to success faster than most people I've ever met. She's absolutely dynamite. And today we're gonna be talking about how to have financial conversations with patients. This is right up her alley. Things she's obsessed about talking about. Kristy, welcome to the show. How are you today?   DAT- Kristy (00:26) Good, thank you. Pleasure pleasure to be here.   Kiera (00:29) I love it. Kristy, it's so fun to talk. You love talking all things money, numbers, metrics. Like that's your jam. How did you even get into numbers and metrics, Kristy? Like, walk us through for those of you who don't know Kristy, she was an office manager. She's been like every position in the practice. She grew this exponentially large practice. But for some reason, her niche is numbers. So, Kristy, how did you get into numbers? Like, why are you this like obsessive woman about numbers? How did that like passion and obsession come to be for you?   DAT- Kristy (00:56) It's so funny. I think at one time I actually thought about getting into accounting, but I never did. Yeah. But in the dental world, you know, really   Kiera (01:02) I could see it, I could see it.   DAT- Kristy (01:07) the numbers are really only a measure of how well we're taking care of our patients and getting them healthy. And so from the dental realm, you know, oral wellness is a passion of mine. Maybe I should have been a hygienist too in a different life. But with that being said, the numbers don't lie. And so   Kiera (01:25) Mm-hmm.   DAT- Kristy (01:26) the you know, being in OM and practice administration, it it was the guide to let me know if we were winning or not. And so it it's not so much about the number, but where is it trending, you know? And so being able sorry, Kiera, being able   Kiera (01:38) Mm-hmm. How do you no, no   DAT- Kristy (01:42) to give that back and have teams know where they stand too, I think is hugely important.   Kiera (01:49) So, how do you get teams on board with this? Like that was gonna be my follow-up when I was about to cut you off. Sorry on that. Like, I agree with you. It's ch it's shell, but how do you get your teams on board? Cause I think this is a common piece and a common like fear of offices is they don't want to tell their teams. They don't want their teams to talk about numbers. Doctors are afraid if teams look at numbers and they're gonna think they want to buy a new boat, which I'm like, go for it, buy the boat, like live your life. But how do you get teams on board to look at these numbers and doctors not to be afraid to share numbers with their with their teams?   DAT- Kristy (02:18) Yeah. I think first and foremost we start out by talking about why did we all get into dentistry? Because usually it's about caring for our patients. And Kiera, I think there's also a misunderstanding that just because a practice may be collecting six million dollars doesn't mean the practice is financially healthy. And so when teams understand there's numbers inside the practice and numbers outside of the practice, I think it helps them   understand and just like they have to manage their finances, you know, what's in the bank? How am I gonna pay my mortgage? Like getting them on board to understand that helps them also drive for the success. And I don't know, you've been in dentistry a long time too. And I truly haven't met a doctor that isn't willing to give back when the practice   Kiera (03:05) Mm-hmm.   DAT- Kristy (03:05) is profitable. So typically, you know, when teams are on board and we're rowing in the same direction for a goal, it's a win win.   Kiera (03:14) Yeah. I hope the doctors heard that. I hope the teams heard that of it is a win-win. It's a good way for us all to get aligned and be on the same page with each other. And like doctors, it is a business at the end of the day. And having a practice and having the numbers tell you, I love numbers because I feel like they're the non-emotional facts of the business. They're able to tell us, are we winning? Are we losing? It's just like a scoreboard in sports. Like it's up on the board. We know if that team is winning or if they're not winning.   and for us not to have like visibility into our business to know are we on track, are we off track? To me feels like what do we do when we're flying blind? Like I can't imagine a sports team like playing against each other and there's no score up on the board. It's just like hoops versus hoops. Like that's fun for a while, but the drive and the like, how do I protect my craft and how do I become a better player? And how do I know if we're actually playing as a team or we're just out here all open? Like those are the ways that you can actually see if you're winning or not. So   Kristy,   I'm gonna pivot us now to financial conversations with patients because it's all things money. We just gave you guys some tips on how you can talk to your teams about this, teams why you need to look at the numbers, how it is a scoreboard of the success of your practice. They don't lie. Every number tells a story, every number t ties to a system of what is broken, what can we improve, how can we improve it? It actually makes like your job easier as a team member because then we're not trying to solve the whole practice. We're just refining based on what the numbers are telling us.   So now pivoting that to patients, I think so many treatment coordinators, doctors, hygienists, like everyone in the practice is so scared to talk money with patients. So Kristy, like let's dig into that. How can people like what is that? Why are people afraid of this? Any tips on how we can have these financial conversations with patients?   DAT- Kristy (04:56) Yeah. I think first and foremost is understanding that, you know, we're in it to get patients healthy. And we   Kiera (05:04) Mm-hmm.   DAT- Kristy (05:04) all understand that if there's active infection going on, it's not gonna get any better than it is today. And so   Kiera (05:12) Right.   DAT- Kristy (05:13) coming from the you know, reframing our brains and coming from the space of taking us back to why we got into dentistry and caring for people, their oral health   equates to their overall health. And if we can get them healthy as quickly as possible, all the better. But I also like to tell my teams, we play the healthcare advocate, but it's always in the patient's hands. So when we can put it back to the patients and say, you know, I'm here for you. And truly this is your journey. You get to be in the driver's seat. And we're going to do this in your timeframe.   And within your budget. It takes that pressure off and it really makes it a relational thing. And we can be the guide to getting them healthy.   Kiera (06:03) That's amazing. And I think Kristy, as you said that, like it's just a reframe, right? Like I think we have the reframe right now. Like you you're telling yourself a story. You're telling yourself a story of, like people have to pay money and it's uncomfortable and they w but there's also another story of we're doing this amazing service and they're paying for a great service, just like Kristy. You used to cut hair. Like people, you give a good haircut, people want to pay you for a great and they even tip you.   Like no one has tipped me in my career for not sucking up their uvula. I would love to have a tip jar. Like you're welcome patients. I didn't suction that up. but like they want to, they want to pay for a service. And I think in dentistry we get kind of weird because like we are in healthcare and when we go to the doctor, but like never once have I ever gone to the doctor and been like, I'm just not gonna pay for it. Like, I know I have a copay, I know I have this.   And so I think for us to reframe it of we've done great dentistry, we've done a great service. People naturally know, like when I go to the grocery store, I buy groceries. When I get my haircut, I pay for my haircut. When I go to the dentist, I pay for my cleaning. I pay for my my care. Like that's what I pay for. And so I I love that you talk about Kristy of like this is just why we're even in dentistry. We did this to get patients back to health. We're here to serve.   I think that there's this space of having confidence in who you are and not being afraid of asking for money. Like it's okay. You did great work. You brought them back to health. Like you did something amazing for them. They are more than happy. It's the gift of reciprocity. And that worked so hard for me. But when we've done something good, people naturally, as a byproduct, want to pay for it. and so helping us, like you said, let's just do a reframe. Like, what if for the next week everybody in our practice just thought like every patient wants to pay us?   Like I promise you, it will be that you've just like activated that and you'll start to see more patients want to pay you. More patients are not having financial conversations of issues with you. It's not a conversation, like they're not rejecting you. They just want like they're just asking questions. And I think we often take those questions as rejection rather like it's confrontation rather than just conversations.   DAT- Kristy (08:11) Yeah, I love that you say that, Kiera. And I tell teams every day, number one, when you take a step back and figure out why are they here, because we all know every single patient walks in and what do they say? I hate coming to the dentist. And I'm thinking to myself, there is nobody standing outside this door with, you know, holding a gun to you saying, You have to go to the dentist. So they're   Kiera (08:32) Mm.   DAT- Kristy (08:33) here for a reason and we just need to figure out what that reason is. People's motivation can be different, you know.   We talk about wellness, longevity, cosmetic, right? And the last one on that list that we tend to shy away from is the cost. But every   Kiera (08:47) Mm-hmm.   DAT- Kristy (08:50) day I tell my teams, it truly doesn't matter if it's 6,000 or 60,000. I know I maybe exaggerated that a little bit, but it's about fitting it in their budget and finding them away. So when you take that pressure off yourself and realize we're tying it back to what they really walked in the door for.   and help them again as that guide to getting what they want. Truly the money is just about finding a way to fit it in their budget. And if we have the tools in our tool belt to do that, it makes it so easy.   Kiera (09:23) Mm-hmm. Well, and like you said, Kristy, it's it's just finding the solution, right? Everything we want in life, we figure it out. We find a way. Like people want to buy a car, so what do they do? They figure out how to pay for it. It's just tying it back to something that they want, need, and deserve. I will throw that like and deserve. I think so many patients don't feel like they deserve, they deserve to have a healthy mouth. They deserve to get this beautiful smile back. And I think actually like   Our   mouths are slightly hidden and they can be hidden. Like you can keep your mouth more closed. You don't have to smile in photos. but the confidence that you have to be able to be unapologetically smiley and to have confidence in your teeth and your smile and your breath and your health and all of that is a gift that I don't think that we realize because in dentistry we just do this day in, day out. but I was the girl who had my smile completely obliterated by someone in my life, and I didn't have that confidence anymore.   And I know what it feels like to be able to speak with confidence and to have my smile perfect and to speak where you don't feel as confident. And I will say that people might give you the push of finance at the top. And I just want to say, like, whenever, like to me, I don't know how you feel, Kristy. To me, objections are just a way for me, like, I haven't educated them enough. And there's just a question. That's all an objection is, is it's just a a a question packaged in a different way. So someone's like, it's cost. I'm like, fantastic. Let's talk about that.   Like, why am I taking this as you don't like me? Like we can make this up all day long, but instead it's just them giving me information. My job is to find the solution with them. There's always a solution. Let's talk about it. And I will promise you, every single one of you listening, and Kristy, you know this just as well as I do, it will never be cheaper or more predictable than it is today. So if it is cost, high five is the best day of your life because we get to make it like the most cost effective we possibly can.   We wait longer in dentistry, it just gets more expensive. That's how it works, that's how it operates. And also, like we lose our options and our our choice the longer we wait. And so let's take care of it now. Let's get it taken care of. And really, like you said, Kristy, they're here at the dentist. Like they chose to come. There's a reason they're here. So I think for us, like, I feel like thinking about cost as an objection is just a pair of sunglasses of a filter you choose to put on. And I'm like, what if I put on the filter of   Every patient wants to say yes to me today. What if I put on the filter of everyone's here and they want to get something done today? What if I put on the filter of everybody has like finances? I'm gonna help them find the way to make this like fit within their budget. I feel we get to choose these pairs of sunglasses, aka filters every day when we walk into the office. And for a lot of you, you might be picking up this like, people don't like insurance, people have this. Like, you're choosing to put on the black sunglasses, the dark gray sunglasses, the brown sunglasses.   Well, there's a whole other pair of sunglasses of yellow and green and pink and purple that are brighter, that are lighter, that are also available for you. And I don't think that that's just like Mary Poppins over here skipping through life. I know it's an actual fact because treatment planning and presenting and talking about finances is 80% the what you think about, 20% skill. It's not   DAT- Kristy (12:31) Yeah.   Kiera (12:31) the reverse. And I think so many people think it's 80% skill, 20% like how you think.   Kristy, break that down. Do you agree with that? 'Cause I do, but that could be Kiera's like la la land over here that I live in.   DAT- Kristy (12:41) Yeah, no, I 1000% agree with you. I'm I'm gonna age myself a little bit here, Kiera, because I remember when I first got into dentistry, crowns were three hundred and eighty-five dollars at the office hours. And yeah, I mean yeah, a hundred percent, right? But   Kiera (12:51) my gosh. It's okay. How much were haircuts, Kristy?   DAT- Kristy (12:59) with that, you know, the same patients that today when you say fifteen hundred dollars for a crown, they said the same thing back then. It's so expensive.   Kiera (13:08) Yep.   DAT- Kristy (13:09) And you said something earlier.   My favorite comeback is you are worth it. You are   Kiera (13:14) Mm-hmm.   DAT- Kristy (13:15) worth it. I I literally maybe only had one person ever tell me, No, I'm not. I'm gonna die tomorrow. But I said, But you're gonna die with a healthy smile, right? And you know, truly people will go spend three thousand dollars on a couch and not bad an eye. So   Kiera (13:29) Mm-hmm.   DAT- Kristy (13:30) when you turn it about them and what they really came in for, what they want, and find that solution to get them.   It it's just a win win and it's so rewarding as a treatment coordinator to have that relationship with the patient because once you do it one time, they come back to you, they look for you, they know your name, they know you're gonna help them get what what they want in the end.   Kiera (13:54) Mm-hmm. You're exactly right. And I think Kristy, like so many people don't realize that they're worth it. And like you said, like people are willing to shell out money left and right. Like it's wild. I don't know if people have seen the memes, they or the reels. They make me giggle when it's like the patient who's asking for the discount and they're driving like all these amazing, like beautiful cars, huge house. And I like to me that just like that cracks the code of our limiting beliefs.   Their beliefs   DAT- Kristy (14:19) Yeah.   Kiera (14:20) that we've chosen to pick up. Like I feel like they're pebbles in my pocket, their beliefs in my pocket. What beliefs am I putting in? Because it's a lot of times like I'm I'm projecting, I'm putting my own assumptions on other people when that's not real. I have a friend going through a pretty severe medical situation and we were talking about it. And one of our other friends was just like a hot mess express. And my friend was like who's going through the actual medical issue, she's like, That friend's projecting on me. Like   I actually don't feel any of that. But that friend saying, like, I'm sure you're so scared, or I'm sure you're so this or that. And she's like, I'm none of those, but she's projecting on me. And I think going into our financial pieces, how many times are we projecting our own limiting beliefs? Like you might think that Starbucks is expensive, but for someone, Starbucks is just part of their daily budget. Like that's that's that's just it's like brushing our teeth. They don't even bat an eye at it. Like you said, they're willing to drop money on a couch, they're willing to do this. It's the value of what people value. And so   For me, it'd be another question of how can you create more value of dentistry? I will tell you as a girl who's had her smile be available and not available, it is one of the greatest gifts you can ever give a patient. And maybe that's why I'm so like passionate about this topic, is because I'm like, I know what that feels like to not feel confident, to not feel like your smile is your own, to not feel comfortable talking to people, to not like I'm modeled for half of my life. Like, you want to believe like.   I I very uncomfortable in my own skin. And so to have that taken away and stripped away is something that I feel we don't if you've never had that taken away from you, you don't even know the gift you're able to give somebody, but I do. And so it's like, let's give that value of the health, like whatever it is. For some people, it's health. For some people, it's guys, I want to look really good in my coffin. Like I'm not gonna lie to you. I am such a vain human. Like I want my teeth to be pretty. I want to look gorgeous. I'd be your 90-year-old, like getting like veneers, braces.   Please don't limit that because you wouldn't pay for it. Like, if that's not your job, but your job is to present it to me. Your job is to find solutions with me. And your job is to help me see the value and what this is. And like Kristy said, to show me that I'm worth it, that I'm deserving of that. And that I agree, Kristy, is the best comeback. Like, no person is going to deny that. And that's probably one of the few places that they've heard that they're worth this treatment. And I also just want to break down like such a limiting belief.   Dentistry, we think is so expensive. Like when you said $1,500, I'm do you want to know how much it is to get Scorpion anti-venom serum? Like that stuff is like, I think it's $10,000 a teeny tiny vial. And you have to have three of those minimum. That's $30,000. That's expensive. Like, let's please put into like the scale of expense. Like medical   DAT- Kristy (17:01) Mm-hmm.   Kiera (17:01) bills are very expensive. $1,500 for a crown that's gonna last you for the next, I don't know, five, 10, 15 years.   That is a very low cost to be able to eat great subsidence for our body. Like, so again, please just please just also put that out there. There's financing options. You can do care credit. You can have other things. Please don't give them a smorgasborg. Like less is more. Let's make decisions very easy for them. Like, are we doing personal savings or do we want to talk financing options? Like, don't project and dump on them. Like let them choose from what it is. Perfect. Let's talk through this. Let's see where we're at. Let's come up with solutions that way you can afford this.   But I'm not going to project that onto them. I'm going to make them ask the questions. And I'm going to assume that they freaking just want dentistry done. Like, why not assume that? Like, I know this sounds so silly and Kristy and I are having a good giggle over here. But Kristy, I really think it's that black and white. Like you said, no one forces person to come to the dentist. They're at the dentist. They clearly want something done. Let's just find the solution to help them get it done. And to be confident and to assume they want to do that, finding the solutions, building the value, teaching them that they are worth it.   And   then putting on those sunglasses of those filters of that you're able you're able to get the dentistry done and let's just find the solution together. Those are my thoughts, Kristy. What are yours? I know this is my rant.   DAT- Kristy (18:17) Yeah, I agree with you, Kiera.   Yeah. I 100% agree with you. And I also challenge people to start at the comprehensive level. Cause many times we tap our patients out. We we say, we're gonna scare them with the number. We don't wanna like show everything up front. And we'll just find a financial solution for this first phase. Sometimes you tap them out and they never come back for the rest. So again, if we put our advocate hat on and we go with the intent, like   purely in our heart. Our intent is to get you healthy and well. If you start at the hole, you can always go backward, but it's really hard to start with one tooth or one procedure and then go up comprehensively. I'll never forget, Kiera, the day I had a elderly lady come up and tell me about her fixed budget. I'm sure we've all heard those, right? And she had to have four   Kiera (19:07) Yes.   DAT- Kristy (19:09) crowns, one in every quadrant. And I was like, boy, how am I gonna fit this in $200 a month?   And you know, in the long run, I would have been better to find a solution to fix all four than to just start with the broken one. Because literally one month later, after we found the solution for the one, all I was doing was eating bread. Kristy and I was like, gosh, what am I gonna do? It's gonna be another payment,   Kiera (19:31) Mm.   DAT- Kristy (19:34) you know? So I also challenge people start at the hole and work backward. Cause again   As a advocate, our job is to help them get healthy. And if we can do it quicker, why would we not? You know, then   Kiera (19:49) Mm-hmm.   DAT- Kristy (19:49) then we've achieved and I always like to use a litmus test. What's best for the practice, best for the patient? If you can answer   Kiera (19:55) Mm-hmm. I agree.   DAT- Kristy (19:56) yes to that, we've done well.   Kiera (19:58) Mm-hmm. And I think people often get a little funny on that. And they think, like, if it's best for the practice, then it's not best for the patient. And I'm like, no, there is a world where it's both. It's an and, not an or. It's best for both of us. It's best for each other. And I just I agree with you, Kristy. I throw this out of I do believe it's our moral obligation to tell patients really what's going on, not what we think   DAT- Kristy (20:20) Mm-hmm.   Kiera (20:20) they want to hear. Like I would be so angry, and I am still angry. Do you know how many hygienists never offered me fluoride?   Like I'm still angry about it to this day because I'm like, that's the most proactive preventative thing that I can ever do for my mouth. And you chose because you didn't think I'd want it or you was afraid to talk money to me, that you never offered it to me. Like, how many other times do we just not offer to people that we don't tell them what's really going on? Like you said, give them the comprehensive plan. Now, with that said, dentists, when you're doing a comprehensive plan, please don't   Don't talk so many words that they get lost. And there's there's an art of being comprehensive and using it in patient jargon that they can understand. So being very clear of perfect, here's everything going on. Your next visit's going to be this. This is when I want to see you back. Like this is the whole plan for treatment coordinators. Here's the whole plan. We're going to start with phase one. We're going to schedule out phase one, phase two, phase three, phase four. Like, let's make it very simple for them. Please don't get into the like.   All right, we're gonna do like seven crowns and it's gonna take 17 hours. Like they they don't need to know all that. They just need to know like where do we start? What's what does what does complete look like? also when they know about what the total is going to be, but also that we're able to break it down if they need to. Like, let's break it down. We're we're gonna do this in chunks. I do the same thing with implants, like our implants are 25, 70 grand. Like we have an office that does 150,000 per like full mouth, so it's 75,000 per arch.   some of you might be listening, like, my gosh, like, yes, guys, this is real. Like they really can do this. And they really do. And they have several patients that say yes to them. Again, I think it's your value. I think it's your confidence. I want people to realize they're buying your confidence. So you being confident in your treatment planning where you're doing it out of moral obligation and what's ultimately best for the patient. Patients trust, they believe, and they know you're genuine. That's how this doctor's able to charge 75 grand per arch for doing it.   He's a phenomenal dentist. Like I would trust him too. I'd pay for him over several others that are much cheaper than him. People, there are some that want to go for the cheapest. but I think that most people, when they look at their mouths, they recognize that it is an investment. They recognize that it is a and I think if you can present it that way and you can show them that this is long term preventative for you and it's long term care for you. I think people are able to see that. It's much better than even like your couch analogy. Couches like wear out.   And you have to replace them. Your teeth do   DAT- Kristy (22:42) Sure.   Kiera (22:43) wear out, but they have a lot longer lifespan on them than others. So, Kristy, I think it's a brilliant way to talk about comprehensive as well.   DAT- Kristy (22:50) thank you. And you know, true truly, Kiera, it it is an investment in their health. And I hope that and I challenge people to even speak that way, you know, use use power words instead of out of pocket. And I always share with my teams, like I literally see a guy with his pocket hanging out. Like   Kiera (23:07) Right.   DAT- Kristy (23:08) you're sending a negative connotation. Say, you know, and and the total is this.   Kiera (23:14) Mm-hmm.   DAT- Kristy (23:15) It's an investment into your health, you know.   Kiera (23:17) Mm-hmm.   DAT- Kristy (23:18) And   I'm here to find a solution with you. So I I love it. It it definitely is a passion. And like I said, when you can meet the patient where they are, find what they want and tie it back, it's always a win. I was gonna share with you when you were talking earlier, you and people don't forget about the cosmetic things, just like the fluoride. I'm with you, Kiera. I don't have a problem with decay, but if they don't offer me, I'm not coming back because I feel like you haven't really treated me, you know. But I was   Kiera (23:46) Mm-hmm.   DAT- Kristy (23:47) gonna share.   My mother-in-law, she was playing cards and she had always come to the office that I worked at. And and one day she left and came back for the hygienist because she loved the hygienist. And doctor comes in my office like, and I'm like, What? You never offered, you never asked her. She had this bright, sparkly front bridge, and nobody ever stopped, even when they got her healthy, to say, Hey, what you're doing at home's great. Now's the time to ask.   Is there anything you'd like to change about the shape, size, and color for your teeth? So going back to what you said, it's our job to share the possibilities. And again, it takes the pressure off of us because the patient's always in the driver's seat. They get to say   Kiera (24:30) Mm-hmm.   DAT- Kristy (24:30) yes or no. And it's okay.   Kiera (24:32) Mm-hmm. Kristy, I love that. I love that it's why are we not sharing more? I think people are so afraid that you're going to overwhelm. And I'm like, whatever you think is what people will feel. So if you think you're   DAT- Kristy (24:43) Mm-hmm.   Kiera (24:44) going to overwhelm them, you're going to overwhelm them. If you think you're pushing on them, you're going to. There is another pair of sunglasses, aka filter, if you want to. Like Kristy said, like, give them the options. Do you know how many people I wish would just fix my lateral for me? Like now, all of you are going to look at it. Don't worry. I'm taking contributions. You want to like.   Fix my ortho for me. I will happily be your patient. No one talks to me about it. Cause they assume Kiera's teeth are beautiful. She works in dentistry. I do love my teeth, but I would love to just do a slight correction on that, but no one asks. And so again, like talking to them about possibilities, just letting them know like patients in the driver's seat, they don't have to, but if they never know what it is, right? To me, it's almost like dreams and goals and and big ideas.   The reason we achieve things is because we've seen them from someone else. We've seen that someone has the house or the car or the life or the kids or the nanny or the healthy fitness or the whatever it is. We've all seen somebody that has it and therefore we want to achieve it. If we don't even know it exists and we don't know it's a possibility, guess what? They'll be talking to their friends and then they come back and they're like, Dr. Johns did my like whole mouth. And you're like, Well, we do that too. You didn't choose to share. So when it comes to finances, when it comes to talking these things, I think my whole overarching thing is like,   Let's put on the filters and assume the best. Let's share with people. Kristy, it was absolutely a fantastic podcast. There were so many nuggets in here. Kristy, you're so easy for me to podcast with because you and I just have so much passion for it. So we just rally. But Kristy, I just want to say thank you for sharing your perspectives. And I hope everybody picks up one or two nuggets, one or two perspectives, one or two beliefs, and you implement today. You can sit here all day long. You might have heard this before, but you can pick up one of these tools, try it out today, try it on for size, like get a little uncomfortable in the in the new realm.   And try it out because I promise you, those patients need you, they're coming to you, they trust you, and you have a moral obligation to help and serve them. Kristy, any last thoughts as we wrap up today?   DAT- Kristy (26:35) No, the only thing I say is please share your wins. We want to hear your stories.   Kiera (26:39) Absolutely.   Reach out Hello@TheDentalATeam.com if you need help getting your team on board. Kristy's a freaking dynamite, amazing at doing this. Our consulting team is absolutely incredible. So reach out Hello@TheDentalATeam.com. As always, thank you, Kristy. Thank you all. Thanks for listening. And I'll catch you next time on the Dental A Team Podcast.  

 In this episode of The Other Side of Midnight, host Walter Sterling celebrates his birthday by tackling some of the most surreal topics on the airwaves. UK Tartaria expert Guy Anderson joins the show to break down the conspiracy of a lost global civilization, hidden free energy, orchestrated city fires, and how Nikola Tesla connects to the orphan trains of the Industrial Revolution. Plus, we cover a terrifying Lake Tahoe otter attack, a ridiculous Starbucks latte rumor, why open offices are an introvert's personal hell, and why buying diamonds next to Costco's rotisserie chickens is the ultimate proof of American superiority.

On tonight's episode, we're diving deep into the weird, the wacky, and the under-reported. Why Travis and Taylor's MSG wedding was just a showbiz spectacle for fans?Tartaria, Mud Floods, & Tesla: Expert Guy Anderson breaks down the lost global empire of Tartaria, how "mud floods" buried its free-energy buildings, and the shocking truth behind the World's Fairs. Dr. Linda Salvin reports on a swimmer who needed 38 stitches after an otter ambush, plus a wild Harlem pastor's theory about Starbucks' secret ingredient.Why open-plan offices are a nightmare and how introverts can use their quiet superpowers to survive a loud world and can you identify the three mystery clips to win a set of kazoos? Let's play!

AI Can Accelerate Your Strategy—But It Cannot Choose Your Direction Before You Implement AI, Align the Experience Companies are moving quickly to implement artificial intelligence, automation and new digital tools. But speed without alignment can create a more efficient version of the wrong customer experience. Before an organization decides what AI should do, its leaders and employees must agree on the experience they are trying to create. A Customer Experience Action Statement, or CXAS, provides that direction. It translates an organization's broad mission, purpose and values into a clear standard employees can intentionally deliver during every customer interaction. In a newly recorded opening to this encore episode, Denise Thompson explains why the topic is especially important now: Before companies implement AI, their employees, departments and leaders must be aligned around the experience the technology is supposed to help deliver. Then, in the original conversation, Denise and customer service authority John DiJulius explain how to create a Customer Experience Action Statement, the three pillars that support it and the systems required to keep it alive long after the launch. What Is a Customer Experience Action Statement? A Customer Experience Action Statement defines what every employee should intentionally achieve whenever they interact with a customer, client, patient, guest or colleague. Unlike a mission statement, it must be actionable, observable and relevant during even the smallest interaction. John explains why a CXAS is not another slogan for the breakroom wall. It is the behavioral North Star that helps employees make consistent decisions, creates organizational alignment and turns a desired customer experience into something leaders can teach, coach and reinforce. The Three Pillars of a Strong CXAS Every effective Customer Experience Action Statement is supported by three memorable pillars: 1. Expertise Employees must be brilliant at the basics. They should have the knowledge, consistency and operational excellence required to help the customer confidently. 2. Human Interaction Customers want to feel seen, heard and cared about—not processed as the next transaction. This pillar defines how employees should intentionally make people feel. 3. Above and Beyond When an opportunity presents itself, employees should be empowered to own the experience, solve a problem or create a memorable moment. John shares examples from The DiJulius Group, KeyBank, Starbucks, Superior Glove, Domino's and John Roberts Spa to demonstrate how organizations turn these pillars into clear, repeatable behaviors. Why a CXAS Must Come Before AI AI can accelerate decisions, communications and service delivery, but it cannot decide what your brand should stand for. Without a shared Customer Experience Action Statement, departments may automate different priorities and customers may receive a faster—but increasingly inconsistent—experience. A CXAS gives leaders a standard against which every AI use case can be evaluated: Does this technology help us deliver the experience we have promised, or does it merely make an internal process more efficient? Creating a Statement Is Only the Beginning The episode also explores why successful customer experience strategies require more than a launch. Organizations must certify employees, measure execution, recognize examples, refresh the language through microlearning and keep the CXAS visible long after the initial excitement disappears. As John explains, world-class customer experience is not a ribbon-cutting ceremony. The statement becomes transformational only when it remains top of mind and influences daily behavior. Work Directly With John DiJulius and Dave Murray on September 14 On September 14 from noon to 2:00 p.m. Eastern, John DiJulius and Dave Murray will lead a live, interactive Experience Revolution Membership session focused on creating and implementing a Customer Experience Action Statement that is actionable, observable and capable of driving consistent results. Participants will have the opportunity to work directly with John and Dave to develop or strengthen their organization's CXAS. Register or join the Experience Revolution Membership: https://thedijuliusgroup.com/membership/ Key Takeaways AI will accelerate whatever direction an organization is already heading, including the wrong one. A Customer Experience Action Statement should guide how every employee approaches every interaction. A CXAS must be actionable, observable, memorable and relevant to daily work. Mission statements and purpose statements are important, but they do not tell frontline employees exactly how to behave. A strong CXAS is supported by three pillars: expertise, human interaction and above-and-beyond service. Operational excellence and human connection must happen consistently; above-and-beyond moments happen when the opportunity presents itself. Three pillars are easier for employees to remember, apply and reinforce. A CXAS should guide employees internally rather than operate as an external advertising slogan. Launching the CXAS is the easy part; certification, accountability, measurement and reinforcement make it sustainable. Every proposed AI application should be evaluated against the experience the organization has committed to delivering. Quotes From the Episode "The Customer Experience Action Statement is what each and every employee should intentionally be doing every time they interact with someone else." —John DiJulius "This changes the culture. This is transformational." —John DiJulius "The only thing my employees better know verbatim is the Customer Experience Action Statement." —John DiJulius "I want someone that makes me feel like a human being—not next, not a transaction. I feel seen and heard." —John DiJulius "The first two have to happen every time: Be brilliant at the basics, and make me feel like a human being." —John DiJulius "There's magic in three." —John DiJulius "Achieving world-class status is not a ribbon-cutting ceremony." —John DiJulius "The Customer Experience Action Statement and pillars are a game changer. They ignite your revolution." —John DiJulius Chapters 00:00 Introduction to The Customer Service Revolution 03:30 Denise and John Reconnect 03:58 Creating Sandals' Customer Experience Action Statement 04:16 What Is a Customer Experience Action Statement? 05:51 Why Mission Statements and Core Values Are Not Enough 09:05 The Structure of a CXAS 12:28 Why Every CXAS Needs Three Pillars 13:15 Examples From TDG, Superior Glove and KeyBank 18:18 How to Start Creating Your CXAS 20:40 The Six Steps Required to Sustain It 22:45 Keeping the CXAS Visible and Top of Mind 26:07 Drawing a Line in the Sand for Customer Experience 26:31 Kindness, Human Connection and Final Thoughts   Links: Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Company Service Aptitude Test:  https://thedijuliusgroup.com/c-sat-forms/individual-c-sat/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Ask John!  Submit your questions for John, to be aired on future episode:  tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Books:  https://thedijuliusgroup.com/shop/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com If you want to learn how world-class organizations build cultures customers cannot live without, explore The Experience Revolution Membership. Inside the membership you'll gain access to livestream workshops, practical frameworks, and proven strategies used by organizations around the world. Learn more at https://thedijuliusgroup.com/membership/ Learn More If your organization is working to improve customer experience but struggling to connect it to measurable business outcomes, The DiJulius Group can help. Visit: https://thedijuliusgroup.com Listen to more episodes: https://thedijuliusgroup.com/the-customer-service-revolution-podcast/ Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.  

90 Day Transformation: https://apply.justinegliskis.comGet The 1.6:1 Ratio System: https://go.justinegliskis.com/?utm_source=podcast&utm_medium=show_notes&utm_campaign=book_funnelEmail: hey@justinegliskis.com to get in contact with meNew episodes out every Monday and Thursday at 10 AM Eastern TimeGratitude is the frequency abundance answers to. Thanking before receiving isn't delusion — it's alignment.I was at Starbucks with my pastor friend doing Bible study. A man walks up to my Nissan 350Z, window open, wallet on the seat with four or five hundred bucks in it. "What are you doing?" Not happy. And I smiled big and said, "I love you, man." I live with my family. My dad went to jail, was in a medical institution for years. I've never had a silver spoon. But if someone needs it that bad, take it. I went to shake his hand and he pulled away before I could reach him. I still prayed for him. That's what abundance looks like — not the amount in your wallet, but how little you're afraid to lose it.Complaint and gratitude cannot occupy the same heart at the same moment. Bones of gratitude — lungs, water, walls, warmth. You're the king of nothing — that's how you possess everything. Plant pumpkin seeds and wonder why there are no tomatoes.Listen if you're ready for the advance practice: gratitude for what's coming as an act of faith, not fantasy. Dream so big it looks delusional to the average Joe — that's how you know you're on the right path. I love you.Discover a podcast designed for entrepreneurs and solopreneurs navigating the challenges of entrepreneurship, offering insights on stress management, health and wellness, and overcoming imposter syndrome, while emphasizing work-life balance, energy alignment, and inner peace; explore topics like burnout recovery, business automation, scaling a business, business growth strategies, client management, mental resilience, overcoming anxiety, and achieving clearer thinking for sustainable success, using the blade of awareness, solving emotional dysfunction and unveiling the trickster within. Experience transformative solitude for entrepreneurs who seek to overcome loneliness while embracing spiritual isolation as a pathway to energy alignment and emotional clarity; learn to thrive alone and awaken in solitude through purposeful mental reset practices that cultivate an abundance mindset and build emotional resilience rooted in inner peace and deep self-inquiry, enabling mindful business growth through productivity that flows from peace rather than pressure, offering essential burnout recovery and healing alone strategies with specialized alignment coaching focused on deep listening skills that unlock success in silence and develop a resilient entrepreneur mindset capable of sustainable achievement.

Note useless thoughts. Gary power outage. Jamaicans in London. Judging cheating father. Aunt Ouda? Son vs mother, PA. She won't pay for her order! Antifa Starbucks blue paint?

This is a world built for the "Midnight Misfits"—those up at night by choice, circumstance, or just looking for some unfiltered truth.In this unscripted, free-form hour, Walter and his callers tackle everything from the agony of childhood corrective Hush Puppies and the wacky belief that you can "Starbucks" your way out of any crisis to the actual circulation secrets of the New York Times. Along the way, we explore the diabolical office psychology of free snacks, discover where classic radio vinyl libraries go to die.No corporate playlists, no filters, and absolutely no rules.

Michael Martin and I discuss how commercial directors can stand out by developing a distinct point of view, taking creative risks, and making work that reflects their voice. Michael shares the story behind his handmade Starbucks director's cut, while both directors explore pitching, career setbacks, ego, humility, and the value of enjoying the creative process. Together, they offer practical perspective for filmmakers navigating competition, building new creative lanes, and staying committed to the journey. My Filmmaker Retreat has 2 spots left so save your spot now! FILMMAKER RETREAT JOSHUA TREE '26 - JOIN US Oct. 1–4: our 5th Annual Retreat. SIGN UP NOW No application. Just save your spot and come learn, shoot, and grow with working filmmakers. Limit 15.  NEW COURSE - VIRTUAL PRODUCTION FOR COMMERCIAL DIRECTORS Filmmkaer and friend Kevin O'Brien has shot close to 100 spots on the LED wall. His new course is a tremendous head start to us that will shoot or considering to film on the volumn. Use cose "virtual" to save $50. Click here to learn from the master. POSH DUOThe original 2-in-1 styling wax stick. I use Posh Duo to keep my hair fly and my beard on point. Free shipping for RTP listeners. Get the Posh look. A portion of the proceeds from every stick sold goes to Wigs For Kids. Free shipping. ONLINE FILMMAKING COURSES - DIRECT WITH CONFIDENCEEach of my online courses come with a free 1:1 mentorship call with yours truly. Taking the Shadow course is the only way to win a chance to shadow me on a real shoot! DM for details. Want to level up your commercial directing game? Use code "virtual" to take $50 off! MAGIC MIND - MY MENTAL PERFORMANCE EXILIRSave hugely on Magic Mind with this link. — This link is the way. Thanks, Jordan My cult classic mockumentary, "Dill Scallion" is online so I'm giving 100% of the money to St. Jude Children's Hospital. I've decided to donate the LIFETIME earnings every December, so the donation will grow and grow annually. Thank you. "Respect The Process" podcast is brought to you by Commercial Directing FIlm School and True Gent, aka True Gentleman Industries, Inc. in partnership with Brady Oil Entertainment, Inc.

Our main stories this week start with an investigation by Capital and Main into Kaiser Permanente's deployment of AI chatbots in their mental health division, to the alarm of actual mental health professionals. The struggle at Starbucks hit a new level as Starbucks Workers United announced an indefinite, nationwide boycott of the company until they agree to a fair contract, with major unions signing on. ICE continues to attack workers around the country, with California vineyard workers suddenly facing threats of raids after they started the process to unionize. We've also got headlines from Olympia Fields Hospital, the Seattle Public School District, Wingstop, Cisco, and Chisago County public workers.   Join the discord: discord.gg/tDvmNzX  Follow the pod at instagram.com/workstoppage, @WorkStoppagePod on Twitter,  John @facebookvillain, and Lina @solidaritybee

Season 7 of Problem Solved kicks off with Guy Primus, an industrial engineer whose career has taken him from technology and business to Hollywood, virtual reality, entrepreneurship and AI.Primus joins Problem Solved to talk about the systems-thinking mindset that has connected his unconventional career and why defining the right problem may be more important than solving it. He shares how an early lesson from Georgia Tech professor Don Ratliff helped him understand the possibilities of industrial engineering, and how those same skills later influenced his work at companies including Microsoft, Starbucks and in the entertainment industry.  The conversation explores the intersection of creativity and engineering, using AI to accelerate innovation, understanding the human side of technology, and finding opportunities to apply analytical thinking in unexpected places. Primus also reflects on entrepreneurship, leadership and the importance of combining what you're good at with what genuinely interests you. Learn more about The Institute of Industrial and Systems Engineers (IISE)Problem Solved on LinkedInProblem Solved on YouTubeProblem Solved on InstagramProblem Solved on TikTokProblem Solved Executive Producer: Elizabeth GrimesInterested in contributing to the podcast or sponsoring an episode? Email egrimes@iise.org

Amazon dropped a WARN notice Monday confirming 121 layoffs across Washington state — 49 at the SEA106 tower in Bellevue alone, more across Seattle's downtown offices, and 32 warehouse workers at the BFI1 fulfillment center in Sumner. Roles cut span entry-level software engineers and applied scientists all the way to a vice president of legal and senior product managers. Another hundred-plus jobs gone from a state that has been hemorrhaging tech employment all year.The WARN database tells a broader story: T-Mobile, Columbia Hospitality, Starbucks, Salesforce, Tableau, Zillow, and Visa have all filed notices in recent months. Washington's political class has been conspicuously quiet — except for Katie Wilson, who is actively pushing a millionaire tax that would accelerate the very exodus these filings document.Sean connects the dots: Seattle's payroll tax already drove Amazon and others to shift headcount to Bellevue and out of state entirely. The proposed millionaire tax adds another layer of incentive to take capital, executives, and jobs to Tennessee, Texas, or anywhere that isn't taxing success out of existence. The cause and effect is playing out in real time on the WARN database every Monday morning.CHAPTERS0:00 Amazon lays off 121 workers across…1:40 Amazon Lays Off 121 in Washington2:14 Amazon WARN Filing Hits Bellevue and…4:24 AI Blamed for Amazon Tech Layoffs5:49 T-Mobile Adds to Washington Layoff Wave7:04 Seattle Payroll Tax Pushes Jobs South8:07 Starbucks Workers Reject Nashville…9:42 Google, Salesforce, Zillow Cut…11:03 Salesforce and Starbucks Detail…12:30 WA Politicians Dismiss Millionaire…14:17 Seattle Funds LGBTQ Programs Despite…17:24 Amazon and Starbucks Exit Washington…19:01 Meta Pulls Back from Washington State22:21 Millionaire Tax Accelerates Washington…Subscribe to @reasonablenews for daily coverage of Pacific Northwest politics, the Seattle doom loop, and the stories the legacy press keeps burying.#NFRP #Amazon #WashingtonGO PREMIUM WITH REASONABLE+ FOR UNCENSORED ACCESS

In this episode of the Matthews Mentality Podcast, Kyle Matthews sits down with Stuart McWhorter, Tennessee's Commissioner of Economic and Community Development and newly named Deputy Governor, to break down why Tennessee has become one of the country's most competitive destinations for businesses, jobs, and investment.Stuart gives an inside look at how Tennessee recruits companies, supports existing businesses, and competes with other states for major economic development projects. From taxes and regulation to workforce development, infrastructure, logistics, and quality of life, he explains what companies are actually looking for when deciding where to invest billions of dollars and create thousands of jobs.The conversation also explores the growing push to bring manufacturing and critical supply chains back to the United States, why economic development has become increasingly tied to national security, and how Tennessee is positioning itself for the next generation of American growth.Topics covered in this episode:- Why companies are relocating and expanding in Tennessee- What Tennessee's Commissioner of Economic and Community Development actually does- How states compete to land major economic development projects- Why Tennessee's tax and regulatory environment attracts businesses- The importance of workforce development and access to talent- How site selection consultants influence corporate relocations- The role incentives play in attracting new companies- Why existing business expansions matter just as much as relocations- Starbucks' plans to create approximately 2,000 jobs in Nashville- LG Chem's $3.5 billion investment in Clarksville- Orano's $4 billion nuclear fuel project in Oak Ridge- Korea Zinc's $6.5 billion investment and the importance of critical supply chains- Why bringing manufacturing back to America is becoming a national security issue- Infrastructure, power, water, roads, and TVA's role in economic development- The opportunities and misconceptions surrounding data centers- How Tennessee coordinates across government agencies to move projects forward- What happens when Tennessee loses a major business deal- Stuart's transition from venture capital and business into public service- The values behind Tennessee's continued population and economic growth- Why Stuart believes one word defines what people are searching for when they move to Tennessee: hopeStuart also shares the realities behind the headlines of billion-dollar economic development announcements, including the years of planning, infrastructure investment, negotiations, and collaboration required to turn a potential project into real jobs and economic growth.Whether you're an entrepreneur, business leader, investor, real estate professional, or simply interested in why companies and people continue moving to Tennessee, this conversation offers an inside look at the strategy behind one of America's fastest-growing business environments.Learn More About Tennessee Economic & Community Development:Website: https://tnecd.comFollow Stuart McWhorter:LinkedIn: https://www.linkedin.com/in/stuart-mcwhorterFollow Kyle Matthews CEO:Instagram: https://www.instagram.com/kylematthewsceoTikTok: https://www.tiktok.com/@kylematthewsceoX: https://x.com/kylematthewsceoLinkedIn: https://www.linkedin.com/in/kylematthewsceo

Chipotle's going wild, launching two LTOs at once. Domino's hopes its new rectangular pie for one will become a fast-food icon. And people sure seemed to welcome PSL season at Starbucks.Join us at FSTEC 2026!⁠https://informaconnect.com/fstec/?utm_source=content&utm_medium=referral&utm_campaign=fstec26&utm_content=podcasts⁠

#1,002: Aerin Lauder rarely sits down for conversations like this. As the granddaughter of legendary beauty entrepreneur Estée Lauder, Aerin grew up with a front-row seat to one of the most iconic families and businesses in American beauty — learning firsthand about taste, ambition, family, and what it takes to build something that lasts. Today, Aerin has created a legacy of her own as the founder of AERIN, bringing her distinctive point of view to beauty, fragrance, fashion, interiors, and entertaining. In this episode, Aerin takes us inside the world that shaped her. She shares what Estée was really like as a grandmother, the lessons she taught Aerin about work ethic, beauty, business, and relationships, and how those lessons continue to influence the way Aerin lives and works today. We also get into Aerin's philosophy on living beautifully — how she creates a warm and personal home, her rules for entertaining, thoughtful details that can transform a dinner or gathering, the beauty and home essentials she always keeps around, and why great taste isn't about perfection. Aerin also opens up about building AERIN while carrying one of the most recognizable names in beauty, finding her own identity within an extraordinary family legacy, motherhood and raising two sons, family traditions, balancing ambition with a full personal life, and what she's learned about creating a life that feels both elevated and genuinely lived-in. This is a rare and personal conversation about legacy, taste, family, ambition, and the timeless art of living well.   For Detailed Show Notes visit TheBossticks.com   To connect with Aerin Lauder click HERE   To connect with Lauryn Bosstick click HERE   To connect with Michael Bosstick click HERE   Read More on The Skinny Confidential HERE   Head to our ShopMy page HERE and LTK page HERE to find all of the products mentioned in each episode.   Get your tickets now for Dear Media by Day at http://dearmedia.com/events.   This episode is sponsored by Chilipad by Sleepme Visit http://sleep.me/skinny to get your Chilipad and save up to $255 off a new Chilipad2.0 with code skinny.   This episode is sponsored by Caraway Visit http://Carawayhome.com/skinnypod10 to take an additional 10% off your next purchase.   This episode is sponsored by Invivyd Inc.  Visit http://AntibodiesforAnyBody.com and take the wellness assessment to learn more about helping to support your immune health.   This episode is sponsored by Boll & Branch Get 15% off your first order plus free shipping at http://BollAndBranch.com/skinny with code skinny.   This episode is sponsored by WACOAL Visit WACOAL.com and use code SKINNY at checkout for 10% off your first purchase. Offer valid for new customers only. Limit one code per customer.   This episode is sponsored by Starbucks Learn more at http://Starbucks.com/partners.   This episode is sponsored by FRE Nicotine Try FRE Nicotine Pouches today at http://FREpouch.com and use code SKINNY for 25% off for NEW customers only. WARNING: This product contains nicotine. Nicotine is an addictive chemical. Produced by Dear Media

Donna & Steve start the show talking about crop art of Melissa Peterman at the Minnesota State Fair, Ryan Gosling might play Bam-Bam in a The Flintstones movie and Steve tested a new tipping strategy at Starbucks.In hour two, we play the Leah Remini edition of the College of Pop Culture Knowledge, colleges are now rolling out three-year degrees and why Gen Z wants people to stop using the thumbs up emoji.Finally, Michelle Obama says she doesn't miss her kids after leaving for college, how much Donna Mills has made on OnlyFans so far and (maybe) we find out the Soup of the Day!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Today in the business of podcasting:Trailer Park: The Podcast Trailer Podcast launches a three-part miniseries built on Coleman Insights research, developed with NOVA Entertainment and Pantheon Podcasts, testing 500 U.S. listeners to pin down what actually makes a podcast trailer convert. Authenticity won stronger listener preference in three of the four trailers tested.IAB Australia reports internet advertising grew 14% to $19.8 billion in FY26, its strongest financial-year growth since FY22. Podcasting led audio's gains, rising 10.1% to claim 40% of all audio spend and setting a fresh quarterly record of $40 million.Digiday examines why brands cannot simply flip the "employees as creators" switch, as companies like Gap and Starbucks weigh new measurement, oversight, FTC disclosure, and compensation questions that never applied to outside contractors.To find links to these, and every article covered in today's episode, click here. You can also subscribe to The Download's newsletter to receive the full issue straight to your email inbox every day.

T-Mobile — headquartered right here in Bellevue — just filed a WARN notice with Washington state announcing 77 layoffs across eight cities and the closure of six locations. The cuts hit Seattle, Bothell, Kennewick, Tacoma, Yakima, Bellingham, Vancouver, and multiple Bellevue HQ buildings, with layoffs beginning September 21st and wrapping by November 18th.And T-Mobile is far from alone. TikTok just axed 75 jobs in Bellevue. Meta is subleasing downtown Bellevue office space. Zillow is cutting 91 Washington workers. Starbucks is migrating functions toward Nashville while activists like Katie Wilson claim a boycott victory. Seattle's tech corridor is shedding jobs at an accelerating pace and nobody in power seems to care.Sean lays out the case that this isn't purely an AI displacement story — it's a Washington state story. A payroll tax. A millionaires tax pushed by Seattle-area activists and council members. A mayor who broadcast a "bye, bye" to high earners and practically celebrated employer flight. A governor and legislature that have made Washington one of the most hostile business climates in the country. Fall is coming, and Sean argues the wave of announcements isn't close to finished.Subscribe to @reasonablenews for daily coverage of Pacific Northwest politics, business, and the stories your local news skips. Hit the notification bell so you don't miss what's next.#NFRP #TMobile #KatieWilsonGO PREMIUM WITH REASONABLE+ FOR UNCENSORED ACCESS

Today in the business of podcasting:Trailer Park: The Podcast Trailer Podcast launches a three-part miniseries built on Coleman Insights research, developed with NOVA Entertainment and Pantheon Podcasts, testing 500 U.S. listeners to pin down what actually makes a podcast trailer convert. Authenticity won stronger listener preference in three of the four trailers tested.IAB Australia reports internet advertising grew 14% to $19.8 billion in FY26, its strongest financial-year growth since FY22. Podcasting led audio's gains, rising 10.1% to claim 40% of all audio spend and setting a fresh quarterly record of $40 million.Digiday examines why brands cannot simply flip the "employees as creators" switch, as companies like Gap and Starbucks weigh new measurement, oversight, FTC disclosure, and compensation questions that never applied to outside contractors.To find links to these, and every article covered in today's episode, click here. You can also subscribe to The Download's newsletter to receive the full issue straight to your email inbox every day.

The book asks such questions as: What can America's 75th year in 1851 teach us about its 250th in 2026? Where do the similarities lie, and how does that earlier moment illuminate the present? Epic, richly cinematic, the book is: loosely based on the Starbucks - who were one of the founding families of Nantucket…and inspired by historical events – including the maiden voyage of the famous 1851 Boston-built Flying Cloud ship which sailed from New York to San Francisco in a groundbreaking 89 days and 21 hours. A page-turning adventure following Nantucket 18 year old, Winifred, daughter of renowned merchant captains Nell and Peter Starbuck, who longs to join her parents on their final voyage to China in 1851. Forbidden from the journey, Winnie takes matters into her own hands and stows away with them, sailing straight into danger and deception to confront a family secret that could change everything. For lovers of historical fiction, maritime adventure, and richly layered storytelling, readers will be prompted to reflect on the forces that shaped our nation's rise — and the cost of that ascent.Become a supporter of this podcast: https://www.spreaker.com/podcast/arroe-collins-unplugged-totally-uncut--994165/support.

Hour 3 (8.28) A postcard mailed 26 years ago finally landed. Plus the gas pump nozzle still running on your dime, and the four-bedroom house near Taft High that wants to become 71 units. 8:05 — The pump scam worth knowing before your next fill-up: the nozzle can still be live from the last customer, so you swipe and buy their gas. Then the postcard that took 26 years to arrive, mailed during a vacation by parents who are gone now. Conway says he got a sign from his dad last night. 8:20 — Pumpkin spice fatigue has arrived and matcha is taking the season. Starbucks says there are more than 170,000 ways to customize a drink; outside estimates put the total combinations somewhere around 300 billion. What's your order, and more importantly, what name do you give them? Folgers remains the best part of waking up. 8:35 — Olivia Rodrigo's Daisy Chain Fields hits Great Park Saturday with Stevie Nicks as a special guest — Crozier caught her at SoFi. Then Woodland Hills, where Akhilesh and Janet Jah want to turn a four-bedroom, three-bath house on Del Moreno Drive, across from Taft High School, into a 71-unit senior living facility with a cafeteria and medical office. Eight low-income units, no parking, inside an LAFD fire zone. Planning commissioners approved most of the variances and said state housing law ties their hands. Neighbors say they'll fight it the whole way. Which leads to a bigger question about why everyone seems to be throwing down lately. 8:50 — Staying in the Valley: residents fed up with a sidewalk leak that will not stop running. See omnystudio.com/listener for privacy information.

Katie Read is back, and this time the two of them fell straight into a conversation about something bigger than marketing: are we the last generation of moms who doesn't know who we are without doing? It started with a newsletter Katie sent about the future of work, and by the time they hit record they were deep into what happens to a mom's identity once AI starts doing the "doing" for her — plus the wild stat that kicked it all off: kids today are projected to have 25 jobs in their lifetime. This one covers a lot of ground: the death of the career ladder, why motherhood has always been an identity catalyst (and why AI is about to do the same thing to everyone else), the difference between real safety and familiar discomfort, and why exploration itself might be the smartest business model available to you right now. You'll hear: Why kids having 25 jobs in a lifetime is actually good news, not a crisis The Starbucks story that explains why job titles were never really our identity How motherhood has always forced identity exploration, and why AI is now doing that to everyone The "chapters, not a ladder" reframe for thinking about your own career Why the real obstacle to change is safety, not money How Dana separated her personal identity from her business brands using AI Why the money (and the purpose) is on the other side of being embarrassed If you've ever wondered who you are underneath the job title, the launch, or the to-do list, this episode is for you. Mentioned in this episode: Katie Read's site + free instant diagnostic: KatieRead.com Katie's buyer psychology work + free instant diagnostic: BuyerPsych.com Boss Mom Community (free): bossmom.com/community Boss Mom Plus: bossmom.com/join

In this episode of The Jess Larsen Show on Innovation & Leadership, Jess sits down with Sam Bremner for a fascinating conversation on licensing, private equity, brand psychology, and the hidden business model behind some of the world's most powerful intellectual property. Sam breaks down why licensing should not be treated as a side project or simple marketing play, but as a serious engine for low-capital, high-margin growth. From Harry Potter and Marvel to Care Bears, Starbucks, branded real estate, and luxury experiences, Sam explains how the smartest companies turn intellectual property, nostalgia, identity, and emotional connection into billion-dollar businesses. Jess and Sam also explore the rise of branded real estate, why consumers pay premiums for authenticity and experience, and how companies can use licensing to expand without taking on all the risk of manufacturing, inventory, shipping, or retail execution. Sam shares how Care Bears continues to connect with audiences through love, caring, sharing, nostalgia, collaborations, and global licensing partnerships. The conversation also goes deeper into leadership, ownership, private equity, and why Sam believes the best investors and operators understand both numbers and human behavior. He explains why people are predictable, why brands operate like relationships, and why the future belongs to leaders who can recognize patterns, move fast, and connect capital with emotion. This episode is a sharp look at how licensing really works, why feelings drive purchasing decisions, and how founders, investors, and brand builders can monetize identity, authenticity, and culture in ways most businesses completely overlook. Learn more about your ad choices. Visit megaphone.fm/adchoices

Rebecca Maria Goldschmidt speaks with Norma Hashim and Dr. Nazari Ismail from the Hashim Sani Center for Palestine Studies at Universiti Malaya in Kuala Lumpur in this two-part podcast with solidarity activists from Malaysia. Hashim and Dr. Ismail share reflections on almost two decades of grassroots organizing with BDS Malaysia and Viva Palestina Malaysia. They discuss the recent closure of The Network School, an experimental project in “tech zionism”, and other successful campaigns to divest from Israeli companies. The Malaysian consumer boycott of Starbucks led to the closure of over 45+ locations. Their McDonald's boycott sparked a viral legal battle, and the struggle continues against complicit corporations like Google, Amazon, Caterpillar, and resource extraction companies that serve the Pentagon, including the Australian rare earth miner Lynas. Alongside their advocacy work, Hashim shares updates from daily relief work to support communities in Gaza, who continue to survive in the unbearable living conditions. The post People Power w/ Norma Hashim & Dr. Nazari Ismail of BDS Malaysia appeared first on CounterPunch.org.

Hosts: Matt | LeeroySHOW NOTESWe examine the Los Angeles footage showing an Antifa-style masked counterprotester dousing two Trump supporters with blue paint inside a Starbucks after a street confrontation.We confront the broader pattern of left-wing violence and the double standard used to excuse or minimize attacks when the targets are politically inconvenient.We break down the California school-bus chaos after a mother allegedly broke a glass door and climbed through a window to reach her child while the driver kept students aboard awaiting law enforcement.We unpack Marjorie Taylor Greene's revelation that she was not even invited and what the apparent snub says about her standing with the people and movement she once defended.Comedian Tyler Fischer takes on Jordan Peterson with an impression that turns Peterson's unmistakable voice, mannerisms, and arguments into the night's comedy showdown.The Don't Unfriend Me Show is a live conservative news and political commentary podcast hosted by Matt and Olivia Speer. Every weeknight, we break down the biggest stories in politics, government, culture, immigration, free speech, the economy, and current events with live audience interaction and open phone calls.

I'm back with more tragic tales from the LA Fitness locker room. You don't technically HAVE TO tip at Starbucks, but they'll certainly remind you that you didn't. There's a caffeine thief on the prowl at work. Sherman Oaks is a fucking warzone this week: man dies in motorcycle crash on the 405, suspect put nose to asphalt in 100 degree heat on the 405, a Pavillions employee is shanked to death in the parking lot, and most troublingly, Ralph's is inexplicably out of carry-baskets for the store. (This all happened within 36 hours and a 5sq mile radius) Damon Lindelof will remind you that he's a writer on Lanterns on HBO, lucky us. I went to see Straight Time, and the Mystery Illness is back with a terrifying vengeance. (I went to the emergency room) I went to see Insidious Part 6 so you don't have to.

Darlin', we'll take care of you Along The Way with the audience-recommended album Darlin' Oh Darlin', by contemporary folk family The Hunts! These seven Virginia siblings got their start playing the fiddle in a family band (Von Trapp style), and evolved into an atmospheric, instrumentally-diverse powerhouse of love songs written by committee. Tracks like the half-title track and Peace Be Still turned into significant hits for the group! Find out how this band (new to both of us) fares in our respective rankings!James & Connor learn about the family's rich history, from touring to engineering degrees. We'll talk about the merits and evolution of "stomp clap hey" music in the early 20-teens, discover the Victorian home studio the band used for the record, and their breakthrough placement on Starbucks' nationwide playlist. Heaven Knows what The Mixtaper has in store, with royal facts about the Queen, the Hunts Parliament, and a good old-fashioned county fair salmon toss. You've got to hear it to believe it!Be honest, how far do you think you could throw the salmon?? Are we just overconfident? Are there enough Darlin's on this album? Too many? Let us know in the comments and on social media! Be sure to follow for more riveting shutter insights next time!Keep Spinning at www.SpinItPod.com!Thanks for listening!0:00 Intro2:10 About The Hunts9:03 About Darlin' Oh Darlin'12:49 Awards & Accolades13:10 Fact Or Spin14:46 A Riverdance For The Queen19:40 By Royal Decree: Cheese And Crackers27:48 The House Of Hunt31:00 The Wimbledon Salmon-Tossing Win41:05 Album Art42:42 Darlin'47:43 Along The Way49:27 Peace Be Still51:02 Heaven Knows52:18 Travel54:01 Far55:04 Love Of Mine56:14 Standing Small56:55 Flowers And Jars58:09 Years58:39 Oh Darlin'1:00:38 Final Spin Hosted on Acast. See acast.com/privacy for more information.

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Membership points and convenience aren't the same thing as loyalty. Starbucks found this out the hard way when their app went dark; customers didn't wait in line for their order; they walked down the street to the competition. Join Shelley and David Wachs, founder of Handwrytten, as they reveal why personal attention beats personalization. They unpack what scalable tools retailers can use to keep customers feeling valued. Real loyalty is emotional, relatable and trustworthy; personalized tech tools could usher in the return of the lost art of handwritten notes…written and addressed in longhand by robots!Guest: David Wachs, Founder of HandwryttenFor more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from retail industry experts, and be sure to follow us on LinkedIn, Instagram and Twitter.

Thinking About Drinking Again After Going Alcohol-Free? Once you've gotten a period of time alcohol-free, how do you protect the progress you've made and avoid sliding back into the drinking cycle? Going back to drinking usually doesn't begin when you actually pick up a glass. There are often emotional and mental warning signs that show up long before the physical act of drinking—and learning to recognize them gives you an opportunity to interrupt the process before you find yourself back in the drink → regret → repeat cycle. I know because I've lived it. That's why I wanted to have this conversation with Angela Pugh, master life coach, interventionist and host of the Addiction Unlimited podcast. Angela has been alcohol-free since 2006, and we're talking about the three stages of relapse—emotional, mental and physical—how to recognize the warning signs at each stage, and what you can do before drinking starts to feel inevitable. For the full show notes, kindly go to this podcast episode link: https://hellosomedaycoaching.com/3-stages-of-relapse-and-how-to-protect-your-sobriety/ 4 Ways I Can Support You In Drinking Less + Living More Join The Sobriety Starter Kit, the only sober coaching course designed specifically for busy women. My proven, step-by-step sober coaching program will teach you exactly how to stop drinking  — and how to make it the best decision of your life. Save your seat in my FREE MASTERCLASS, 5 Secrets To Successfully Take a Break From Drinking  Grab the Free 30-Day Guide To Quitting Drinking, 30 Tips For Your First Month Alcohol-Free. Connect with me for free sober coaching tips, updates + videos on YouTube, Instagram, Facebook, Pinterest and TikTok @hellosomedaysober. Love The Podcast and Want To Say Thanks? ☕ Buy me a coffee! In the true spirit of Seattle, coffee is my love language. So if you want to support the hours that go into creating this show each week, click this link to buy me a coffee and I'll run to the nearest Starbucks + lift a Venti Almond Milk Latte and toast to you! https://www.buymeacoffee.com/hellosomeday 

Hour 1 (08.27) Dermatologists say weekly. The average American changes their sheets every 24 days. Tim's number came up on the air, and the conversation did not stay on sheets for long. Chargers vs. Rams coverage preempted the live show, so this is a Best Of. 6:05— Tim on the little things: the small stuff that carries more joy than the big stuff, and why most people blow right past it. 6:20- The retro restaurant craze. Nearly half of U.S. adults say they're likelier to buy something that makes them feel nostalgic, and chains have noticed. Starbucks brought back the Unicorn Frappuccino to record North American sales, Burger King's crown-shaped nuggets returned after 15 years gone, and McDonald's revived the fried apple pie it phased out in the '90s. The nostalgia cycle used to run 20 to 30 years. It's now about 10. 6:35 — Which sports lean left and which lean right. A Harris/Sportico poll of 4,116 adults found college football the most partisan fanbase in the country at 58% conservative, the PGA Tour at 56%, and the WNBA a dead-even 50-50 split. Perception and reality don't match: 63% of Americans assumed women's college basketball skewed liberal, while 55% of its actual fans identified as conservative. 6:50- The protocol for washing sheets, what dermatologists actually recommend, and how that turned into a full audit of Tim's personal hygiene.See omnystudio.com/listener for privacy information.

In this episode of the Super U Podcast, Erik Qualman sits down with legendary sports agent, entrepreneur, and best-selling author Leigh Steinberg. Often credited as the real-life inspiration for the Oscar-winning film Jerry Maguire, Leigh has spent decades helping some of the world's greatest athletes turn talent into enduring brands, careers, and legacies. Leigh shares lessons from representing more than 300 professional athletes and coaches across football, basketball, baseball, hockey, boxing, and golf. With an unprecedented eight number-one overall NFL Draft picks and 62 total first-round picks, his career is defined by record-setting contracts, bold negotiations, and a relentless belief in the power of preparation, relationships, and vision. The conversation explores what it takes to build a personal brand, negotiate with confidence, and turn success into meaningful impact. Leigh also discusses securing more than $4 billion for his clients and directing over $750 million to charitable causes around the world, offering a powerful perspective on how achievement can be used to create opportunities far beyond the individual. Whether you're an athlete, entrepreneur, leader, parent, or simply someone looking to maximize your potential, this episode offers an inspiring look at what it means to build a legacy and use success to make a difference. Learn More About MDEnvoy: From speaking at conferences to publishing research to weighing in on public health conversations, many physicians put in hard work to be visible beyond the doctor's office. Yet most lack the resources to turn that visibility into brand deals, paid speaking engagements, or long-term career positioning outside traditional medicine. Why should doctors, much like athletes or influencers, be thinking about monetizing their professional brand, and what does it look like when they can capitalize on their visibility?   Through MDEnvoy, co-founders Leigh Steinberg and Dr. Michael Suk aim to help today's physicians enter into long-lasting and mutually successful relationships with their employers and provide other strategic support, including relocation planning, wealth management, intellectual property protection, branding, and more. https://mdenvoy.com/ Connect on Instagram Connect on LinkedIn Connect on Facebook Connect on X Follow on YouTube Five-time #1 Bestselling Author and Motivational Speaker Erik Qualman has performed in over 60 countries and reached over 60 million people this past decade. He was voted the 2nd Most Likable Author in the World behind the Harry Potter series. Have Erik speak at your conference: eq@equalman.com Motivational Speaker | Erik Qualman has inspired audiences at FedEx, Chase, ADP, Huawei, Starbucks, Godiva, FBI, Google, and many more on Focus and Digital Leadership.  

Send us Fan MailFinal podcast before the boys head off for their yearly Brother's Retreat! Vic shares a heartwarming story about a young man who lost his belongings at the gym, and the friendship that was born through that experience! (MUST LISTEN) Walmart finally grows up and gets Apple Pay. Is it really that impressive though?RIP Dolly Parton & the question that got Vic in trouble when the news brokePSL came back to Starbucks and it finally gives us a light at the end of the tunnel we so desperately need! BONUS: ICYDK are all PSL #WednesdayWisdom: should i be concerned my man is going on a boys tripTRIVIA: 80% of Americans admit they don't know much about this. What is it?Find Vic: @vicdradioFind the pod:@ilysayitbackpod

In pop culture headlines this week, we chat about Starbucks' pumpkin spice latte announcement featuring Martha and Belmont, Target's costume debacle, Real Housewives of Beverly Hills' Boz wedding, Harry and Meghan's UK return, and RIPs to Tim Curry and Dolly Partson. (06:15) Stay tuned for our next episode as we welcome back a great friend of the pod, Tiffany Countryman, for an In Conversation discussion on the revival of her play, "I Wish I Had a Daddy." We are available on all podcasting platforms, but please follow, rate, and review us on Apple Podcasts and Spotify apps. We greatly appreciate the support! Follow us on social media: IG: @recappinpodcast Twitter: @recappinpodcast FB: ReCappin' with Delora and Ashley Contact us: Email: recappinpodcast@gmail.com

We're learning more about the companies behind DriveTN, the consortium tapped to build controversial toll roads between here and Murfreesboro, and at least one state legislator wants to know why we can't keep the profits here at home. Host Rachel Iacovone and executive producer Whitney Pastorek are digging into that on today's Tuesday News Roundup. Plus, Cheekwood won the first battle in their big parking garage fight, and new corporations are eyeing a move to Nashville — just as 120 Starbucks employees said no to that move. And in good news: Could a beloved music festival be coming back? Learn more about the sponsors of this August 27th episode: Centennial Park Conservancy Hoffmann Brothers VOTE FOR US in the Nashville Scene's Best of Nashville 2026 Awards! Get more from City Cast Nashville when you become a City Cast Nashville Neighbor. You'll enjoy perks like ad-free listening, invitations to members only events and more. Join now at membership.citycast.fm/nashville Want some more City Cast Nashville news? Then make sure to sign up for our City Cast Nashville newsletter.  Follow us @citycastnashville You can also text us or leave a voicemail at: 615-200-6392 Interested in advertising with City Cast? Find more info HERE.

In this episode of the Income Flip Podcast, Eric Feierabend shares how his family's deep roots in real estate, from an appraiser grandfather to a residential realtor mother, shaped a career spanning private banking, national property tax consulting, and commercial real estate development. Eric breaks down how he went from advising Fortune 125 companies on property tax to launching his own real estate acquisition partnership, closing his first deal within ten days and later developing a Starbucks from a vacant lot. He explains how becoming a client of CSSI led him to join the company full time, and walks through exactly how cost segregation studies work, how investors can reclassify property components into faster depreciation schedules to unlock major tax savings, and how that saved money can be redeployed to buy the next asset and keep compounding. He also covers which asset classes benefit most, how look-back studies work on properties bought years ago, and why timing matters with 100% bonus depreciation currently in place.

Starbucks is terminating 224 corporate workers as part of its $2 billion cost-cutting restructuring — and 120 of those pink slips belong to employees who had an out and turned it down flat. The company offered a relocation package to Nashville. They said no. Now they're gone.The reason, spelled out plainly: Tennessee is too conservative. Too Republican. The workers who built their identities around Seattle's progressive bubble decided the optics of moving somewhere that votes red were worse than unemployment. They stayed put in a city hemorrhaging corporate tenants, watched the offer expire, and are now learning what ideological loyalty actually costs in the job market.This is Washington State's anti-business climate rendered in human terms. Howard Schultz said it on his way out the door and got ignored. The workers who most vocally championed the policies driving Starbucks toward Nashville in the first place are now the ones filing for unemployment. Seattle didn't just lose a headquarters. It trained 120 people to choose the bubble over a paycheck — and Starbucks obliged them.CHAPTERS0:00 Starbucks laying off 224 workers,…1:39 Starbucks Cuts 224 Corporate Workers3:28 Seattle's Tech Layoff Wave Continues4:13 Starbucks Made Nashville a Condition5:24 Seattle Bleeds Business Under Democrats6:07 Starbucks Pours $100M into Nashville8:06 Nashville vs Seattle Cost of Living9:35 Why Seattle Housing Won't Get Cheaper11:58 Rent Control and the Housing Shortage13:14 Katie Wilson Falls to 37 Percent14:46 Seattle Voters Give Wilson Failing…16:50 Former Police Chief Slams City Response18:54 Katie Wilson Recall Heads to CourtSubscribe to @reasonablenews for daily commentary on Pacific Northwest politics, urban policy, and the stories the Seattle press buries.#NFRP #Starbucks #SeattleGO PREMIUM WITH REASONABLE+ FOR UNCENSORED ACCESS

The Customer Service Department Is Dead: What the Future Service-Centric Organization Looks Like Customer service cannot remain the department responsible for cleaning up problems created by the rest of the company. If an organization is serious about becoming service-centric, every department must understand how its decisions shape the customer experience—and one accountable leader must ensure the entire system works. In Episode 268 of the Customer Service Revolution Podcast, Denise Thompson and John R. DiJulius III examine what the future service-centric organization will look like as AI reshapes customer behavior, frontline roles, organizational design, and the economics of service. The future will not belong to the company with the fastest chatbot or the fewest employees. It will belong to the organization that uses technology to remove friction behind the scenes while making the experience more human in front of the customer. Customer Experience Must Be Enterprise-Wide—but Someone Still Has to Own It "Customer experience is everyone's responsibility" sounds inspiring, but it can become an excuse for having no accountability. John argues that successful organizations need a clear experience champion—someone who loses sleep over the experience and has the authority, KPIs, and executive access to challenge decisions that could hurt customers or employees. In a large enterprise, that may be a chief experience officer supported by a customer experience department. In a smaller organization, it may be a shared role assigned to an HR, training, operations, or other senior leader. The title matters less than the clarity of the mandate, the time committed to it, and the metrics tied to it. The role should also extend beyond the customer. A truly service-centric organization manages the entire experience ecosystem: customer experience, employee experience, and vendor experience. AI Should Remove Friction, Not Humanity AI is changing customer service, but using it only to reduce headcount can create expensive unintended consequences. Gartner predicts that by 2027, half of the companies that cut customer service staff because of AI will rehire people to perform similar functions under different titles. Gartner has also reported that only 20% of customer service leaders had reduced agent staffing because of AI. As AI handles routine questions, human employees inherit the escalations, emotional customers, sensitive conversations, and high-stakes decisions. That work can be more meaningful—but also far more demanding. Organizations must protect employees from empathy fatigue, make access to a human easier, and train people in the skills technology cannot replace: empathy, curiosity, listening, rapport building, judgment, and the ability to defuse an upset customer. Your Customer May Send an AI Agent Instead of Visiting Your Website The customer journey may no longer begin on a company's website, app, or contact center. Gartner found that customers were approximately three times more likely to use a third-party generative AI tool than a company-provided chatbot when trying to resolve a service issue. Among customers who already used generative AI, 58% had used it to complete a task—not merely find information—and that figure reached 74% in B2B settings. That creates a new strategic threat: the company can become invisible while an outside AI platform recommends brands, compares choices, completes purchases, and resolves problems. Technology is easy for competitors to copy. Human connection, trust, community, and a distinctive brand experience are harder to duplicate. Access to a Human Could Become the Next Competitive Advantage Pega research found that 77% of consumers believed they always or often achieved better outcomes when dealing only with a human, while two-thirds preferred human-led support. Nearly half said they did not trust businesses that used AI to handle customer service interactions completely. Despite that preference, many organizations continue to make people fight through layers of self-service before reaching an employee. John's answer is blunt: a customer should be able to reach a human when the customer wants to. Companies that preserve convenient human access—and equip those employees to deliver empathy, expertise, and judgment—may be able to turn humanity itself into a powerful brand differentiator. Personalization Without Integrity Becomes Exploitation More customer data creates more opportunities to personalize an experience, but not every technically possible use of data is ethical. The public controversy over Delta Air Lines' AI-supported pricing illustrated how quickly personalization can be perceived as surveillance pricing. Using customer knowledge to anticipate a need or make someone feel cared for is service. Using a customer's identity, vulnerability, income, or presumed willingness to pay to extract the highest possible price is exploitation. Customers should be allowed to choose and pay for clearly defined service levels; businesses should not quietly decide that a particular customer can be charged more. Integrity cannot become collateral damage in the race to personalize. The Best Model Is People-Led and Technology-Powered Walmart and Starbucks offer a more promising blueprint. Walmart has introduced AI tools designed to support approximately 1.5 million U.S. associates, including real-time translation and technology that reduced shift-planning time from 90 minutes to 30 minutes. Starbucks' Green Apron Service model combines staffing, workflow improvements, and technology to give employees more time for craft and customer connection. These organizations are not presenting technology as the experience. They are positioning it as the infrastructure that helps people deliver the experience. That is where AI creates real value: transcribing workshop notes, organizing information, handling repetitive tasks, accelerating internal processes, and giving employees more time to think, connect, and solve. Stop Measuring Speed at the Expense of Loyalty Average handle time, ticket volume, and cost per contact can reward speed while quietly damaging the relationship. Fast service that makes a customer feel dismissed is not a win. Neither is a warm interaction that fails to solve the problem. The future service-centric organization must measure both efficiency and experience. John recommends tracking earned sales growth—the percentage of business generated through repeat customers and referrals rather than purchased through advertising—along with the operational and experience measures that explain why loyalty is rising or falling. The most important question is not simply, "Was the issue resolved?" It is, "How did the customer feel after doing business with us?" What Leaders Should Build Now The future service-centric organization will: Assign one accountable experience champion with clear authority, priorities, KPIs, and executive access. Make every department responsible for understanding its internal or external customer and its effect on the end experience. Use AI for repetitive, administrative, and low-risk work while preserving human judgment for sensitive, ethical, financial, and health-related decisions. Train employees continuously in AI readiness and service aptitude skills. Give frontline employees the authority to solve problems without unnecessary permission-seeking. Protect easy access to a skilled human whenever a customer wants or needs one. Measure loyalty, repeat business, referrals, complaints, certainty, and customer outcomes—not speed alone. Refuse uses of customer data that exploit vulnerability or presumed ability to pay. Build strong customer service systems first, then layer AI on top of them. Customer service may stop being a department, but service must become the operating system of the entire company. Chapters 00:59 — Why the customer service department is dead 01:51 — Enterprise-wide ownership still needs one accountable champion 05:06 — Does every company need a chief experience officer? 07:34 — Breaking silos through cross-functional CX leadership 08:26 — Are companies using AI to improve service or cut headcount? 11:14 — The new role of the human service professional 13:30 — Preventing escalation overload and empathy fatigue 15:17 — When customers send third-party AI to handle your company 19:36 — Will access to a human become a premium service? 23:08 — Why community and brand experience are returning 26:11 — AI costs, disappearing entry-level roles, and the talent pipeline 30:14 — Walmart, Starbucks, and the people-led, tech-powered model 34:03 — Personalization, surveillance, and the integrity line 38:59 — Which traditional customer service metrics now work against CX? 42:23 — A practical blueprint for leadership, employees, technology, and measurement 48:05 — The first question every CEO should ask Key Takeaways Customer experience can be enterprise-wide without becoming leaderless; one person must still own the system and its results. AI creates the most value when it removes repetitive work and gives employees more time for judgment, empathy, and connection. Automating simple interactions can leave human agents with a relentless stream of emotionally difficult cases, increasing the risk of empathy fatigue. Third-party AI platforms may become the new front door to the customer journey, making a distinctive human brand experience even more important. Easy access to a knowledgeable human can become a powerful competitive advantage. Personalization crosses the line when customer data is used to exploit vulnerability or presumed willingness to pay. Metrics such as average handle time can produce unintended behavior when they are not balanced with loyalty, customer outcomes, repeat business, and referrals. A company needs clear service systems before it layers AI onto the customer experience. Quotes "Someone has to lose sleep at night over the experience the company is providing." — John R. DiJulius III "When answers are everywhere, questions become the scarce resource." — John R. DiJulius III "When the world gets more artificial, we need to become more human." — John R. DiJulius III "The more digital we become, the more human is the competitive advantage." — John R. DiJulius III "Integrity shouldn't be something that is outdated." — John R. DiJulius III "EX equals CX. Employee experience equals customer experience." — John R. DiJulius III "Customer service may stop being a department, but service must become the operating system of the entire company." — Denise Thompson Resources Mentioned in This Episode Gartner: Half of companies that cut customer service staff because of AI will rehire by 2027 Gartner: 85% of service leaders are expanding human-agent responsibilities Gartner: Customers are three times more likely to use third-party GenAI than company chatbots Pega: Consumers demand more from AI-powered customer service PwC: 2025 Customer Experience Survey Walmart: AI-powered tools for 1.5 million associates Starbucks: Green Apron Service and improved service performance Delta Air Lines: Response regarding AI-supported pricing Links: ROX Dashboard:  https://thedijuliusgroup.com/rox-dashboard/ The DiJulius Group Methdology: https://thedijuliusgroup.com/x-commandment-methodology/ Company Service Aptitude Test:  https://thedijuliusgroup.com/c-sat-forms/individual-c-sat/ Schedule a Complimentary Call with one of our advisors:  tdg.click/claudia Ask John!  Submit your questions for John, to be aired on future episode:  tdg.click/ask Customer Experience Executive Academy: https://thedijuliusgroup.com/project/cx-executive-academy/ Experience Revolution Membership:  https://thedijuliusgroup.com/membership/ Books:  https://thedijuliusgroup.com/shop/ Contacts:  Lindsey@thedijuliusgroup.com , Claudia@thedijuliusgroup.com If you want to learn how world-class organizations build cultures customers cannot live without, explore The Experience Revolution Membership. Inside the membership you'll gain access to livestream workshops, practical frameworks, and proven strategies used by organizations around the world. Learn more at https://thedijuliusgroup.com/membership/ Learn More If your organization is working to improve customer experience but struggling to connect it to measurable business outcomes, The DiJulius Group can help. Visit: https://thedijuliusgroup.com Listen to more episodes: https://thedijuliusgroup.com/the-customer-service-revolution-podcast/ Subscribe We talk about topics like this each week; be sure to subscribe wherever you listen to podcasts so you don't miss an episode.

Hosts: Matt | LeeroySHOW NOTESWe examine the Los Angeles footage showing an Antifa-style masked counterprotester dousing two Trump supporters with blue paint inside a Starbucks after a street confrontation.We confront the broader pattern of left-wing violence and the double standard used to excuse or minimize attacks when the targets are politically inconvenient.We break down the California school-bus chaos after a mother allegedly broke a glass door and climbed through a window to reach her child while the driver kept students aboard awaiting law enforcement.We unpack Marjorie Taylor Greene's revelation that she was not even invited and what the apparent snub says about her standing with the people and movement she once defended.Comedian Tyler Fischer takes on Jordan Peterson with an impression that turns Peterson's unmistakable voice, mannerisms, and arguments into the night's comedy showdown.The Don't Unfriend Me Show is a live conservative news and political commentary podcast hosted by Matt and Olivia Speer. Every weeknight, we break down the biggest stories in politics, government, culture, immigration, free speech, the economy, and current events with live audience interaction and open phone calls.

The bros are back firing with Strider Wilson aka THE TDART TIGER. Chad kicks things off debating Starbucks vs. fancy coffee and why society might actually be better off if we released wild animals back into the streets. Then we get into the DoorDash Wars, a mysterious neighborhood chef crushing beers, buffets, and why America deserves more thank yous from our neighbors. Chad also comes in with a hot take on whether vaping has destroyed society. We also take some calls about surviving relationship turbulence and whether it's chill to spend your 24th birthday at six flags.We are live streaming a fully unedited version of the pod on Twitch, if you want to chat with us while we're recording, follow here: https://www.twitch.tv/chadandjtgodeepGrab some dank merch here: https://appreeshapparel.com/Come see us on Tour! JT JUST ADDED HEADLINE DATES FOR THE FALL!Get your tix - https://www.chadandjt.comTEXT OR CALL the hotline with your issue or question: 323-418-2019(Start with where you're from and name for best possible advice)Check out the reddit for some dank convo: https://www.reddit.com/r/ChadGoesDeep/Thanks to our Sponsors:HIMS: The Best Hair Loss solutions. Go to https://www.hims.com/godeep and get started today with an online consult with a professional.PRODUCTION & EDITS BY: Jake RohretSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

INTRO (00:00): Kathleen opens the show drinking an Asbury Park Blonde Ale from Asbury Park Brewery. She reviews her weekend in Atlantic City performing at The Borgata. TOUR NEWS: See Kathleen live on her “Flying Cats & Marching Armadillos Tour.” TASTING MENU (1:52): Kathleen samples Frank's Red Hot Spicy Gummy Bears, Herr's Buffalo Blue Cheese flavored Cheese Curls, and Joe's Retro Sour Cream & Toasted Onion kettle chips. QUEEN NEWS (17:15): Kathleen shares that Martha Stewart takes over Netflix after Meghan Markle's exit, Dolly released an exclusive interview to People regarding upcoming projects, and Taylor Swift is nominated for 5 Emmy awards. HOLLYWOOD HAPPENINGS (26:44): HollyBobby provides the latest news in Hollywood. UPDATE (23:22): Kathleen updates on Barry Manilow's concert tour, Nashville's metro council successfully stops an AI data center from building near the Zoo, and Harry & Meghan relocate to the UK. FABULOUS LIVING BY AMY (47:32): Kathleen and her sister-in-law Amy talk about 3 perfect party appetizers to create when hosting a large group, including the ultimate charcuterie board, Amy's Artichoke Dip (which Kathleen is making on Kat's Kitchen,) and homemade pico de gallo. Follow Amy on TikTok and Instagram for more lifestyle ideas. WHAT ARE WE WATCHING (28:28): Kathleen recommends watching “Nashville” on Amazon Prime. SPORTS NEWS (1:21:19): Kathleen reads about the San Francisco Giants' new pitcher “Tugboat” Wilkinson who has started throwing an “invisiball” pitch, and “America's Sweethearts: Dallas Cowboys Cheerleaders” Netflix reality showhas been renewed. HOLY SHIT THEY FOUND IT (1:01:52): Kathleen reports on the discovery of a river otter making its first appearance in 100 years along the Bronx River. NEWS (1:03:29): Kathleen reports that Target issues an apology for a Halloween costume listing, PepsiCo has lost over $1B since making Doritos $7 per bag, Florida's retro Pizza Hut Classic restaurant is the busiest in the country, Columbia House is ceasing operations, Bonnaroo cancels its 2027 festival, Starbucks is releasing its 2027 Fall menu, the WNBA needs a remodel, and a new Yellowstone lawsuit claims Taylor Sheridan stole the idea from a pitch meeting. SPANISH PHRASE OF THE WEEK (1:33:22): The Spanish phrase to learn this week is “cuándo es tu cumpleaños” or “when is your birthday” in English. PATRON SAINT OF THE WEEK (1:28:32): Kathleen reads about St. Bernadette Soubirous, canonized after experiences numerous apparitions in her local grotto which became known as the Sanctuary of Our Lady of Lourdes, attracting around five million pilgrims of all denominations each year. FEEL GOOD STORY (1:34:42): Kathleen shares that the UK government has unveiled a $22M investment to help replace animal experiments.

Today we are getting into the biggest pop culture and true crime headlines! We start with North West begging for a normal life and a job at Starbucks. We also break down the outrage over the mother of Hayden Panettiere playing the victim, Brian Hickerson pawning her items, and James Blunt denying the dark yacht rumors. Plus we cover the shocking Lindsay Clancy trial updates and Raquel Lee suing Disney Studios. Finally we discuss Miley Cyrus facing Disney bullying allegations, Paris Jackson detailing her intense ECT therapy, Dakota Johnson breaking up with Role Model, Simon Cowell missing AGT, and KATSEYE Sophia taking a hiatus. Let us get into it! Learn more about your ad choices. Visit megaphone.fm/adchoices

Effective outing from Pedro Pages. Juggs in DC is waving the white flag. I think Dolly Parton is the lede today. Paid in cornmeal. Jackson's a known Notting Hill guy. Best Julia Roberts films. Stumbling into a troll. Falling on my carcass. Martin is so talkative lately. Tim just needs a few more Cardinal wins to cash that bet. Doug got triple banged. Matt Holliday may be calling in today. What is a Naruto? Who's the incel now? Doug's down on Nolan Gorman.Audio of Oli Marmol talking about Matthew Liberatore's start and recent struggles. When Libby's bad, you can see it early on. Nolan Gorman pregame on getting recalled and his conversations with Oli Marmol. The Springfield Cardinals will be making some branding changes. Rainiel Rodriguez raking. Here we go overinflating our minor league systems again. Guys with bad body language. Does George Clooney's doppleganger really look like him? The salt & pepper look is timeless.Nine to Five by Dolly Parton, good or bad? George Clooney's Doppleganger has called in and he has denied Jackson's advances. Rock hard facts from 11-12. Apologizing to Doug. Is he standing on a tarmac? Let's go to Chairman Steve next. Steve's heading to LA and looking for recommendations. Steve doesn't wanna watch his son get punched in the face. Mt. Rushmore of listeners' wives. McGwire wanted a Starbucks nearby. Alright Steve, that's enough.An ode to Porter Wagner. Crain & Cone. Audio of Crain predicting Mizzou's game by game results and Tiger Nationalists are not happy. Doug's never had an office. Show me seven wins. Papers has em 7-5. Ole Miss gonna be put to the test. It's talking SZN. Mizzou plays 5 teams that are ranked in the preseason Top 10.A bouncy tune. Is Francesa paying homage to Dolly today? Craig Albernaz's postgame gets a touch awkward when asked why Pete Alonso left after 5 innings. Martin needs to hear it again. Air fryers. Ovens in the master bedroom. Is that a winery hat or a beach hat?A brief Dolly detour. Poor John Rice had to drive up for that mess last night. Can Gorman pitch? Biff Johnson is on the line and he wants to add to the Cardinal discussion. Biff's not surprised by the falloff. Where'd you play college ball, Biff? I like Different Biff. Original Bif has trouble with rhyming. Now watch me shoot fireworks all over your boy chest. DJ Quik Jus Lyke Compton. Tattling.Hard not to think about Posh Spice when you hear this. When was the last time you did karaoke? You like Dick Tracy? The cultured gets Tim'd. How old is Warren Beatty? You're not playing Plinko, dude.Design Aire Heating & Cooling EMOTD.How about that perspective there? Who has 100% approval rating? Doug's Favorite Quarter Zip is on the phone lines and not happy he's on hold. Why are you out of breath? A cuck sitch with a four decade age gap.Rick Van Shelton. Curt with a C (Jackson's one-sided lover) is on the phone lines. He's not happy with an asinine take Doug had yesterday. Doug doesn't know why MLB players take days off. Down on Cal Ripken Jr.Doug has officially achieved his silver chunks and is moving onto platinum. Doug wants free tickets to the MIzzou/Florida game. Fired up for Gabe's post game shows.And the winner of the EMOTD is...See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

(00:00-28:19) Effective outing from Pedro Pages. Juggs in DC is waving the white flag. I think Dolly Parton is the lede today. Paid in cornmeal. Jackson's a known Notting Hill guy. Best Julia Roberts films. Stumbling into a troll. Falling on my carcass. Martin is so talkative lately. Tim just needs a few more Cardinal wins to cash that bet. Doug got triple banged. Matt Holliday may be calling in today. What is a Naruto? Who's the incel now? Doug's down on Nolan Gorman.(28:27-52:04) Audio of Oli Marmol talking about Matthew Liberatore's start and recent struggles. When Libby's bad, you can see it early on. Nolan Gorman pregame on getting recalled and his conversations with Oli Marmol. The Springfield Cardinals will be making some branding changes. Rainiel Rodriguez raking. Here we go overinflating our minor league systems again. Guys with bad body language. Does George Clooney's doppleganger really look like him? The salt & pepper look is timeless.(52:14-1:18:08) Nine to Five by Dolly Parton, good or bad? George Clooney's Doppleganger has called in and he has denied Jackson's advances. Rock hard facts from 11-12. Apologizing to Doug. Is he standing on a tarmac? Let's go to Chairman Steve next. Steve's heading to LA and looking for recommendations. Steve doesn't wanna watch his son get punched in the face. Mt. Rushmore of listeners' wives. McGwire wanted a Starbucks nearby. Alright Steve, that's enough.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Why do we do the stupid things we do? And why, in the moment, does it feel so impossible to stop?In Episode 2 of Winning the War for Your Heart, Brian Freise shares the story of a Starbucks fight that he was afraid would end his marriage—and the surprising conversation with Laura that helped him understand what was really happening beneath his reaction.Brian explores what happens when your primal brain takes over, how to recognize when you're triggered, and why understanding your reactions can change the way you respond.He also shares the “fun sucker” nickname his family had given him, and how that uncomfortable realization helped him discover that he wasn't simply a grumpy person—he was hurting.If you've ever looked back after a reaction and thought, Why did I just do that? this episode will help you understand where that reaction may have come from.

Part-Time Justin and J-Si are both excited to talk about Pumpkin Spice Lattes… but when should we do it!?See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

According to Starbucks, pumpkin spice season is officially here, you can play the original Oregon Trail online, Colleen found herself with a racing partner on her morning commute, other show's are stealing our sound effects and we need to clarify Donna's "yogurt fingers," and "Spider-Man: Brand New Day" looks to pass "Titanic" at the all-time box office. MN State Fair news: Peachey's Baking co might have TWO trailers this year and the green bell pepper got the red light. Colleen got a bunch of emails about the viral LoveSac video, HOLLY KNOWS SOMETHING: About a famous animal, and Disney dropped its list of homework before "Avengers: Doomsday." SCREEN QUEENS: Colleen and Jason watch "Lanterns" on HBO, we all take in the latest episode of "Double Lives of Suburban Wives," and "The Gentlemen" gets a third season. Chris Hansen is beefing with A24 about the movie "Primetime," and Shadow the bald eagle has already moved on from Jackie... See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

#1,000: Join Lauryn and Michael Bosstick as they celebrate their 1,000th episode! In this milestone conversation, they look ahead at the next decade and share their predictions for where culture, technology, wellness, relationships, media, and the way we live are headed. In this episode, Lauryn and Michael get candid about what they're prioritizing, what they're leaving behind, and the systems, boundaries, and mindset shifts shaping this next era of their lives. They also unpack what they believe will matter more, what will matter less, and how they're thinking about building a life that lasts. From the future of media and AI to relationships, personal growth, and what it takes to keep evolving, this is a conversation about what's next — and how Lauryn and Michael are preparing for it.   For Detailed Show Notes visit TheBossticks.com   To connect with Lauryn Bosstick click HERE   To connect with Michael Bosstick click HERE   Read More on The Skinny Confidential HERE   Head to our ShopMy page HERE and LTK page HERE to find all of the products mentioned in each episode.   This episode is sponsored by The Skinny Confidential  Reduce puffiness and boost radiance with The Skinny Confidential Mint Roller, now available at http://shopskinnyconfidential.com.    This episode is sponsored by Starbucks Learn more at http://Starbucks.com/partners.   This episode is sponsored by SoFi Visit http://Sofi.com/skinny to learn more and see if a SoFi Small Business Loan is right for your business.   This episode is sponsored by HERS Ready to reach your goals? Visit for http://hers.com/skinny to get personalized, affordable care that gets you.   This episode is sponsored by If meetings are eating up your day, Granola is a no-brainer. You can try it totally free for three months - just head to http://granola.ai/skinny.   This episode is sponsored by Tiny Health Tiny Health is offering listeners their most aggressive offer yet - $50 off your first at-home test kit at http://tinyhealth.com/skinny.   This episode is sponsored by Primal Kitchen Find Primal Kitchen dressings, sauces, and condiments at your local grocery store or on Primalkitchen.com. Primal Kitchen - made for real food. Produced by Dear Media