Podcast appearances and mentions of susan blais

“Know your workflows!” Sage advice from Susan Blais as she described her experience in choosing the best technologies to optimize her sales and client engagement processes. As a Long-Term Care Professional (LTCP) she knew her decisions must be rooted in data security and HIPPA compliance. Now, she has a strong foundation in place to handle surges in demand for LTCP insurance. Learn how Susan reached this point and expand your knowledge about LTCP along the way. Visit https://businessinfrastructure.tv/ for show notes.

Susan Blais, leadership coach and achievement strategist, joins Justin Recla to discuss advancing leadership skills for high level CEOs. Susan started in business as a receptionist and worked her way to become the CEO of a billion-dollar division of a Fortune 100 company. Today she  helps CEOs implement and understand the critical balance between [...]

Sculpting Transformation One Leader at a Time   Susan Blais is a leadership coach, on a mission to transform the world of work one leader at a time. She made the long climb from receptionist to CEO of a billion-dollar division of a Fortune 100 company, so she knows what she's talking about. She helps leaders understand and implement the critical balance between relationships and results, so they can unleash their people's talents to achieve bottom-line success.   Susan became an expert at leading teams through radical change, by going through eight mergers and acquisitions in the corporate world of health insurance. The first couple were learning experiences, and the third opened her eyes to the desperate need people have for certainty, especially in times of chaos and confusion. Susan understood at that point that it was up to her to provide a framework and a place of trust for her people, so they could survive and thrive despite their world being turned upside down. Susan found this brought out the best in people, and they repeatedly exhibited acts of courage and creativity that amazed and humbled her.   Questions you'll hear on the podcast today What do you mean by the balance between relationships and results? What are the top one or two leadership skills you consider essential in today's world? How can a leader create certainly in the midst of chaotic change? What if my team is performing poorly right now, what can I do about it? I do my best to lead well, but the people above me in the organization don't care about people, only about making money. What can I do about that? How can I help my people develop into leaders on the job? What are some good ways for a leader to develop their skills if they know they need help?   Susan's Website http://www.susanblais.com Doug- @DJDoug Check out more episodes at www.bizwizpodcast.com Produced by www.TurnKeyPodcast.com You're the expert, let us help you prove it.

Sculpting Transformation One Leader at a Time   Susan Blais is a leadership coach, on a mission to transform the world of work one leader at a time. She made the long climb from receptionist to CEO of a billion-dollar division of a Fortune 100 company, so she knows what she's talking about. She helps leaders understand and implement the critical balance between relationships and results, so they can unleash their people's talents to achieve bottom-line success.   Susan became an expert at leading teams through radical change, by going through eight mergers and acquisitions in the corporate world of health insurance. The first couple were learning experiences, and the third opened her eyes to the desperate need people have for certainty, especially in times of chaos and confusion. Susan understood at that point that it was up to her to provide a framework and a place of trust for her people, so they could survive and thrive despite their world being turned upside down. Susan found this brought out the best in people, and they repeatedly exhibited acts of courage and creativity that amazed and humbled her.   Questions you'll hear on the podcast today What do you mean by the balance between relationships and results? What are the top one or two leadership skills you consider essential in today's world? How can a leader create certainly in the midst of chaotic change? What if my team is performing poorly right now, what can I do about it? I do my best to lead well, but the people above me in the organization don't care about people, only about making money. What can I do about that? How can I help my people develop into leaders on the job? What are some good ways for a leader to develop their skills if they know they need help?   Susan’s Website http://www.susanblais.com Doug- @DJDoug Check out more episodes at www.bizwizpodcast.com Produced by www.TurnKeyPodcast.com You're the expert, let us help you prove it.

Susan Blais is a leadership coach on a mission to transform the world of work one leader at a time. She made the long climb from receptionist to CEO of a billion-dollar division of a Fortune 100 company over 26 years in the health insurance industry. She helps leaders understand and implement the critical balance between relationships and results, so they can unleash their people's talents to achieve bottom-line success and fulfillment for all. Contact Info Website: www.SusanBlais.com Telephone: 818-444-seven-seven-four-four email: susan@susanblais.com Most Influential Person Roy Masters Effect on Emotions It has leveled them out. I can be radically up and down and all around and I have, because of that practice, been able to get much more centered and calm. The highs and lows are more moderate instead of crazy. Thoughts on Breathing Because I tend to do everything quickly, in the old days I would want to skip the warmup and go right to the workout. I think, oh yeah, breathing. I have come to appreciate how powerful it really is and that's one of the techniques I use with my clients when they start getting upset. I say, let's take a minute here and take a couple of deep breaths. It's amazing how the simple act of taking a quiet calm breath or two or three can change your whole outlook. Suggested Resources Book: How Your Mind Can Keep You Well by Roy Masters Book: Cure Stress: How Your Mind Will Keep You Well by Roy Masters App: Cure Stress (By Roy Masters, Get it at the App Store or at the website: www.FHU.com) Opening Quote You can go into that refuge and have a place of calm so that no matter what life throws at you, you can handle it with grace, with calm, and with quiet. - Susan Blais Bullying Story One of the CEO's that I worked for; it was one of those situations where I was the golden girl for the first few months that I came in and I was doing all these amazing things. I was brought in to start a new division and was making great gains and doing all kinds of wonderful things and at a certain point I crossed him by inadvertently telling the truth to the chairman of the board when I guess I was supposed to massage the message a little bit in a different way and I saw it happen. I thought to myself, uh oh, I'm in trouble. And from that day on, for the next two years, he bullied me horribly, doing things like: embassassing me, calling me out in front of my team, having conference calls with my peers, and just treating me as if I was an idiot. All kinds of things like that where it was just miserable. That kind of behavior destroys people. Unfortunately, it really does. It really bothered me. I was going to quit but then fortunately the company was acquired and I got to cash out in a much more positive way. But I was going to leave because I realized that I was not being my best. If you bully people, and try to beat them down; guess what? Their performance goes down. It's like, we're going to beat people into success? That doesn't work very well. I definitely used elements of mindfulness during those years to keep myself strong. I used my Roy Masters meditation; you can do it in seven minutes. I would do it several times a day. I'd have to go into my office and calm down, because I would be upset coming from a meeting with him where I had just had my head beaten in, figuratively, and now I'm going to meet with my team. So I've got to get myself together. I'd go into my office for a few minutes and calm down, get myself back on center and then go out to them. That's another critical thing that happens in organizations is, you have the waterfall. It starts at the top, the head person beats on the next level, and they beat on the next level, and they beat on the next level. I used to literally have an image of an umbrella and I would say, "no, it stops here. I don't care what you do to me, I'm not going to treat my people that way." I always treated my people well. We had our own little corner of the world that was fun and functioning and positive. But that took a lot of effort and mindfulness to do that because I would have to bring myself back to center before I interacted with them again.

Today we discuss the mindset and behaviors necessary to Optimize Human Potential in the Workplace and in the World. Our first guests, Mike Sherbakov and Jenny Scholl of The Greatness Foundation, join us to discuss optimizing human potential in the world and how we can all be more, do more, and give more. Next, we are joined by leadership trailblazer, Susan Blais, to talk about optimizing human potential in the workplace and giving business leaders insight on how to lead teams successfully through radical change.   We Discuss: The mindset and the behaviors necessary to optimize human potential in the workplace and in the world Understanding how to use the power of the mind Maximizing and actualizing your potential The ripple effect that takes place when you give Getting involved and making a difference in the world Understanding and implementing the critical balance between relationships and results The demands on leaders and how they continue to intensify How to up your game as a leader and move through the ever-increasing pace of change in the 21st century The qualities that leaders need to develop in themselves so that their teams will trust them How to keep a team focused and on track The ONE thing that must be set in stone for everything to work How to help team members develop their individual and group strengths Exploring fears and discovering the gaps in skills to communicate effectively How to deal with fears as a leader Keeping millennials interested and loyal to a company How to communicate effectively to override the "rumor mill" Smart Money Segment with Steve Sexton from Sexton Advisory Group   Learn More About Hosts Paula Shaw and Ken D Foster   Visit: www.TransitionRadioShow.com