Smart Scaling with CX Fluency

Mulyadi is an aspiring “way of working” designer. Through Product Narrative, he has coached a range of enterprises and startups in their quests to adopt Objectives and Key Results (OKR). He is also a certified International Coach Federation (ICF) coach. Prior to that life, Mulyadi spent most of his career building technology products. During those years in Indonesia and the United States, he practiced leadership through various roles in product management, software engineering, UX, and business development. Behind the facade of work, Mulyadi is a father of two. He enjoys slowing down by reading and writing. Drawing too, whenever his son or daughter asks him to. He also loves slowing down regularly in a 10-day silent meditation retreat. Tune in to hear his thoughts on: - Why does fostering alignment matter? - Does OKR work for non-tech companies? - How do you build high performing teams in Indonesia and APAC?

As an advocate for responsible, purpose-driven, evidence-based, and human-centered design, Natan has been in the industry for over 20 years working in impressive companies like Lazada and now, AirAsia. He has dabbled in a variety of roles in the industry from being a Web Designer, to a Product Designer, UX Lead, R&D Specialist and even an Innovation Advisor. He has moved from being a team member to a leader and has plenty to share from his experience on both ends of the spectrum. Tune in to hear Natan share about the blunders he has witnessed during culture change or digital transformation and learn how to avoid these common mistakes. He will also be sharing his practices on how he builds a collaborative team culture that learns as the current Head of Design in AirAsia. #LeaningIntoChange Online Webinar Series graced with a Guest Interviewee of a current experienced UX practitioner, hosted by Daylon Soh, Founder & Design Educator at CuriousCore (ex-eCommerce Architect at Razer)

Dr. Richard is the Chief Cognitive Officer of EQ Lab, an extended intelligence laboratory and network curating and cultivating bleeding-edge leadership and organisational insights and developments, and turning them into dialogic learning courses and programs that rapidly develop future-ready leadership talent. On top of that, he also masterclasses and consultancy in leadership and organisational behaviour, public speaking, behavioural advisory, leadership coaching & organisational change. With a PhD from and teach Leadership at a top 1% university and his fully-accredited Leadership Course being one of the most highly-rated on Coursera, his research focuses on dimensions of high-performance during long-term organisational transformation. It has been reviewed as "outstanding", "daring and imaginative" and "a touchstone for the future of management". Tune in to this episode to explore the mind of Dr. Richard whose thinking has been called "bleeding-edge", "in another league altogether" and "at the forefront of modern discussion and debate".

Having been in the field of Organisation Development (OD) since 1988, Douglas deeply honours the values of the field, such as taking a total system view, respect for human dignity, collaboration, authenticity, and social justice. He is a PhD holder of OD and Developmental Psychology. His PhD research was on how the frameworks and tools of Adult Development Psychology can impact Personal and Organisation Development. He continues to do this research work as an Associate with Harthill Consulting in the UK. For nearly a decade, Douglas has been in the public sector as a Senior Principal Consultant in Civil Service College, part of the Institute of Leadership and OD. In this special Change Management webinar, Douglas will kindly share with us: • His framework for change management • 3 important considerations for fellow like-minded professionals looking to develop their organisation • His stories about organisations he has consulted and facilitated with