POPULARITY
Categories
In this episode, Makayla Greathouse, founder of Elevate Intent, shares how her fractional head of people and HR advisory practice helps growing companies design intentional, high-performing people systems. Blending 15 years of HR experience with a decade of teaching yoga, she brings a unique perspective that merges operational excellence with mindfulness. She explains why trust is the foundation of healthy culture and scalable growth, and how companies must move beyond ad hoc processes to create clarity in onboarding, role expectations, and performance. Through her leadership "triangle" of autonomy, alignment, and accountability, Makayla outlines how intentional systems empower teams, strengthen culture, and drive meaningful business results. The conversation also explores authentic leadership, particularly for women navigating the workplace. Makayla highlights how traits like dependability and composure—often praised in women—can unintentionally create ceilings if they lead to silence or over-functioning instead of system redesign and healthy conflict. She shares practical tools like DISC and situational leadership to help leaders communicate more effectively while staying true to who they are. The episode closes with a powerful reminder of "The Human Advantage"—that while AI may accelerate output, it cannot replace trust, judgment, and human connection. For Makayla, an empowered woman is one who has the courage to show up fully and lead authentically in every space she occupies. Connect with Makayla:Website: www.elevateintent.co LinkedIn: Makayla Greathouse, MA, SHRM-CP Let's keep the conversation going!Website: www.martaspirk.com Instagram: @martaspirk Facebook: Marta Spirk Want to be my next guest on The Empowered Woman Podcast?Apply here: www.martaspirk.com/podcastguest Watch my TEDx talk: www.martaspirk.com/keynoteconcerts If you're a cultural catalyst, what got you here won't get you there. Cultural change happens through peers at your level — not through previous cycles of friends, mentees, or employees. Join our free masterclass: The Science-Backed Secrets to Activate Your Legacy as a Cultural Catalyst Without Burnout Register at activateherlegacy.com
Sean Patton is the President of No Limit Leaders, a leadership development and executive coaching organization. A former US Army Special Forces Green Beret commander and airborne ranger, Sean translates elite military experience into practical business leadership. Through coaching, speaking, and his podcast, No Limit Leadership, he helps executives lead themselves first and lead others with clarity and purpose. He is also the author of A Warrior's Mindset: The Six Keys to Greatness. In this episode… Modern leadership requires more than just hitting KPIs — it demands emotional intelligence, purpose, and personal growth. Many professionals operate on autopilot, managing tasks instead of truly leading people and culture. How can leaders inspire trust, drive transformation, and stay aligned with their own vision while serving others? According to executive coach Sean Patton, effective leadership starts with self-leadership. Drawing from his military roots, Sean emphasizes that the best leaders cultivate clarity, embody their values, and create cultures where feedback, vision, and individual goals align. He shares practical strategies for embracing feedback, shifting mindset, and becoming a person others genuinely want to follow. In this episode ofthe Top Business Leaders Show, Chad Franzen hosts Sean Patton, President of No Limit Leaders, for a conversation about cultivating self-leadership, creating resilient workplace cultures, and why even elite teams need strong leadership support. Sean unpacks his approach to coaching, stories from the military, and mindset shifts that unlock exponential growth.
Do you get an uncomfortable flutter when you know you need to have a tricky chat with someone on your team? Managing people - whether employees, contractors, or VAs - often means facing difficult conversations. It's easy to worry you'll get it wrong, or that conflict will brew. But what if you could handle these chats with confidence, clarity, and kindness… and actually strengthen your business in the process? This week, I'm joined by Amy Christopherson, the brains behind Grounded HR, with over 15 years' experience in people management and HR. Amy's passion is supporting small business owners to build thriving, connected teams, even if you're starting with just one hire. She's walked this path herself, growing her HR consultancy from a local business to serving clients nationwide. Amy brings practical advice, plenty of real-world stories, and a whole lot of common sense. In this episode we're tackling some of the questions that can keep business owners up at night: Why does one underperforming team member have such a big impact on small businesses? What makes hiring so scary… and how can you reframe those worries to take action? How do you spot the difference between a great team member who needs time to get up to speed, and someone who just isn't the right fit? What can you do to stop small problems from turning into big ones, especially when it comes to communication? How do you approach those difficult conversations, so everyone walks away feeling respected - and your business actually gets stronger? If you've ever hesitated to delegate, or struggled with giving feedback, you're going to get loads of actionable ideas and reassurance here. Amy's advice proves that managing people doesn't have to be something we dread. Tune in to learn how to lead your team with more ease and fewer headaches! About our guest: Amy is your people-focused, future-driven HR expert with a difference. Unlike traditional HR professionals, Amy zeroes in on the individual - understanding how each person's unique strengths and dynamics contribute to creating a cohesive, thriving team. With a Bachelor of Business (HR and IR) and registration with the Australian Human Resources Institute, Amy brings a wealth of experience across diverse industries to help Australian businesses turn HR from a complex, burdensome task into a strategic, proactive advantage. Her approach combines best-practice knowledge with an empathetic, nurturing style that builds confidence and trust among both business owners and their employees. Amy's superpower lies in her ability to see the best in every human. Her passion for sharing her knowledge with employees and business owners alike shows her passion for creating positive workplaces where employees feel valued, and business leaders are empowered with peace of mind knowing they are supported through any HR challenge. Amy's not about cookie-cutter solutions — She brings straight-talking, future-focused HR that builds trust, empowers leaders, and ensures businesses are set up for success. Connect with Amy: Business name & website link Grounded HR https://www.groundedhr.com.au/ FB Page: https://www.facebook.com/GroundedHR.au/ Instagram: https://www.instagram.com/groundedhr.au/ LinkedIn: https://www.linkedin.com/company/groundedhr/ ………………………………………… FIND your breakthrough niche so you stand out as the go-to expert! Claim your spot in the Niche Buster program and discover your unique and most marketable ‘expert zone' in less than 7 days! https://www.jessicaosborn.com/nichechallenge ………………………………………… YOU'RE INVITED TO JOIN THE CREW! Come and hang out with us in She's The Business Community on Facebook and let's continue the conversation! Https://www.facebook.com/groups/shesthebusinesscommunity Don't miss the chance to be part of something truly supportive and real - because I think you'll love where we're heading. ................................................. Loving this podcast? We'd love it if you'd give us a 5 star rating to help others find it too! Simply hit the 5 stars and (if you have 10 seconds) add a few words as a review. You might be chosen as the review of the month and featured on an upcoming episode! Interested in being a guest? All the info is here: https://www.jessicaosborn.com/STB-guest-application ........................................................ About your host: Jessica Osborn is a strategic business coach helping online coaches position as leaders in their niche. Drawing on 25 years in marketing and over 15 years as a successful entrepreneur, she teaches talented women how to become a sought-after expert with signature offerings that attract a waitlist of premium-paying clients. As an active mother of two she's all about creating efficient, lean and sustainable service models that product multiple six-figure years without sacrificing your lifestyle! Learn more & book an intro call: https://jessicaosborn.com Instagram or Threads: https://instagram.com/jessica.osborn LinkedIn: Https://linkedin.com/in/jessicaaosborn Facebook: https://facebook.com/jessicaosborn.bxcoach
What if your team was spread across three cities and still worked as one team? In this conversation, Karen Kirton sits down with Mark Swinnerton, CEO of Green Gravity, to unpack the practical leadership habits that keep people aligned, fast and focused as you scale. In this episode, you'll learn: The simple weekly rhythms that cut noise and build trust How to recruit in a competitive market by blending mission with clear success measures Why onboarding should deliver context before complexity (and what that looks like) How to help specialists get comfortable working in ambiguity Turning culture from a poster into visible behaviours people are recognised for What only the CEO should hold during growth and when to let go Why competent management is the most underrated retention strategy Top of Form Bottom of Form Ready to translate these ideas into your business? Book a free discovery call with Amplify HR: https://meetings.hubspot.com/ronita-fourie Visit https://www.amplifyhr.com.au/ for more insights and resources. Get in touch with Mark: https://greengravity.com/ https://www.linkedin.com/in/mark-swinnerton/ Send a textOn Thursday 12 March in Sydney. Join us for a hands-on, in person, interactive workshop is designed to equip business owners and leaders with tpractical tools to build capacity, clarity and control, and a simple 90-day plan you can implement straight away. Register: https://tinyurl.com/AHR26SydEvent
This week on Singapore Home Brew, Saturday Mornings Show host Glenn van Zutphen and co-host Neil Humphreys are joined by Brian Slattery, CEO and Founder of Teamwork Unlocked, and former Head of Culture Club at Google, for a refreshingly honest look at what really happens inside teams when different brains, strengths, and cognitive styles collide. Brian’s journey—from building Google Singapore’s legendary in‑office board‑game café to designing escape‑room‑powered leadership programmes—reveals how unconventional environments can expose hidden team dynamics far more effectively than traditional workshops. His late ADHD diagnosis also gives him a unique lens on leadership quirks, communication gaps, and the psychological safety teams need to thrive. Teamwork Unlocked now uses custom‑built escape rooms to observe how teams behave under pressure: who steps up, who withdraws, how decisions are made, and where trust breaks down. These insights form the basis of immersive programmes that help organisations strengthen collaboration, improve conversations, and unlock performance. Brian shares why many teams struggle not because of strategy, but because of unspoken assumptions, mismatched working styles, and a lack of shared language around trust. For adults navigating hybrid work, new teams, or leadership transitions, this conversation offers practical, human‑centred tools to build teams that actually work.See omnystudio.com/listener for privacy information.
Ryan Milligan is the VP of Sales at QuotaPath, where he leads sales within a unified go-to-market organization alongside marketing and revenue operations. His career spans Wayfair, data science, performance marketing, and RevOps, giving him a systems-driven approach to sales leadership. Ryan focuses on using clear incentives, aligned teams, and data-backed planning to drive revenue retention and sustainable growth. Ryan's catalyst has been learning how to connect systems, people, and incentives to create better outcomes for both reps and the business. Three Key Quotes from Ryan Milligan On clarity and results "What follows that clarity is a level of focus, and that focused attention actually leads to results." On compensation as a tool "You can actually use the comp plan to change how your team's performing and operating daily." On career growth "A lot of the biggest amount of growth I've had in my career has been in identifying those projects that don't live in the bullet point list of things that they hired me to do." Ryan Milligan, VP of Sales at QuotaPath, explains how RevOps thinking can be a catalyst for better sales leadership, smarter quota setting, and stronger revenue retention. This episode covers comp plan design, cross-functional alignment, rep confidence, and how data-driven sales teams win in today's market. VP of Sales, quota setting, RevOps, revenue retention, sales leadership, compensation plans Five Key Takeaways: Find Your Catalyst 1. Compensation Can Be a Catalyst for Sales Behavior Comp plans should guide daily actions Simple plans drive clearer decisions Bigger incentives change real behavior 2. Better Customers Create Better Retention Sales shapes retention before the deal closes Quality pipeline matters more than volume Incentives should reward long-term fit 3. Career Growth Is Not a Straight Line Raise your hand for cross-team projects Small initiatives build big skills Curiosity creates new opportunities 4. RevOps Thinking Makes Better Sales Leaders Look at the whole system, not just deals Data helps remove emotion from decisions Neutral thinking builds trust across teams 5. Alignment Is the Catalyst for Scale Assume positive intent across teams Talk directly to solve problems faster Shared goals reduce silos
Leadership is not about titles, motivation, or what you say in meetings. It is about how you show up every single day. In this episode of Tactical Empire, Jeff Smith breaks down the truth about personal leadership, discipline, and responsibility, and why your results in business, fitness, finances, and family are always a reflection of your daily actions. If you feel stuck, distracted, or frustrated with your team or your progress, this conversation will challenge you to look in the mirror. Real leadership starts with leading yourself first. Your habits set the standard. Your consistency creates momentum. Your comfort level determines whether you grow or fall behind. This episode is for business owners, entrepreneurs, and leaders who want more control over their outcomes, stronger teams, and long term success regardless of the economic environment. Learn why comfort kills momentum, how discipline compounds over time, and how setting the right example creates real influence with your team and your family. If you want to build discipline, improve leadership skills, grow a high performing team, and create real freedom through consistent execution, this episode will give you the mindset and framework to move forward. Join the Tactical Empire Network on SKOOL for FREE.
In this special ScaleUp Club VIP session, we're joined by Alina Stancu, co-founder of The Orange Notebook, for a focused and interactive discussion on what it really takes to build a high-performing team culture, even with a remote team or contractors. Through practical frameworks, lived experience, and powerful case studies, Alina guides us through how culture is either fuelling or silently stalling your business, and what you can do about it. You'll hear:
In this episode of the Independent School Podcast, Juliet Corbett is joined by Joanna Povall, Principal at Wales International School in Abu Dhabi and Tes International School Principal of the Year 2024/25.With more than 30 years of leadership experience across the UK, France and the UAE, Joanna brings a distinctive cross-cultural perspective to what kindness really means in leadership. She also draws on her work as a Lead Improvement Partner for COBIS, supporting school improvement across the international schools sector, and on the thinking behind her forthcoming book, Kind Leadership.Together they explore:Why kindness is not the opposite of strengthHow kindness strengthens trust, clarity and psychological safetyThe CHASE framework for putting kindness into actionThe link between kindness, accountability and high performanceWhy managing ego and building self esteem sit at the heart of impactful leadershipYou'll hear practical examples from Joanna's leadership across different cultures, as well as insights from her work with COBIS schools around the world and the research underpinning her book.This episode is a reminder that kindness isn't soft, naïve or vague. It's a strategic advantage and a core ingredient in every high performing team.Episode links'Kind Leadership' by Joanna PovallThank you so much for listening to The Independent School Podcast. I would be grateful if you could spare a couple of minutes to send me some feedback here. This helps me make the podcast as helpful as possible to listeners. Thank you!
High performing teams aren't just about more tools or faster processes. What really sets them apart as we look to 2026 is how they create and sustain performance - not simply by working harder, but by rethinking the way they lead and work together.I'm noticing a clear pattern across organisations: people are working flat out, yet performance feels fragile and easily disrupted. Decision making can be slower, energy is slipping, and many leaders admit to feeling under pressure to have all the answers. The challenge isn't a lack of talent or drive, but rather that our default models of leadership and management don't always fit the pace and complexity we face today.It's time to let go of what I call “zombie leadership” - outdated habits and models built on constant urgency, control and the relentless need for answers. Instead, the teams that are thriving are those where leaders do less, but do it intentionally. They create space for thinking, learning, and genuine contribution. They focus less on output in the short-term, and more on clarity - quality over busyness.This shift isn't always comfortable, especially if your identity as a manager or leader has been based on having the answers. But asking better questions, building real pauses into conversations, and protecting your team's energy pays off in resilience, judgement, and creativity.Our focus has to be on work cultures where wellbeing and high performance aren't separate goals, but interdependent. Sustainable success comes from leading differently, not pushing harder. If you're ready to step back, prioritise space, and foster genuine high performance in your organisation, there are some simple but impactful actions you can take - fewer, better meetings, smarter decision making, and actively managing energy.What would happen if doing less became your greatest leadership strength? If you want the support to make that shift, you know where to find me.Resources & ReferencesDownload the free resource: Insight to Action: Sustainable High Performance in 2026: What Teams Need to Do DifferentlyListen to this episode on YouTubeDownload the High Performance Accelerator to increase self-awarenessThe 5 Unseen People Challenges Leaders Must Face in 2026Retained Partnership InfoContact details for Lisa LLoyd:LinkedIn: lisapsychologyWebsite: itstimeforchange.co.ukSign up to be kept in the loop: itstimeforchange.co.uk/jointheclubContact me: itstimeforchange.co.uk/contactEmail me for a friendly chat: lisa@itstimeforchange.co.uk
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how People First Leadership strengthens team performance, trust, and project outcomes in demanding, high pressure environments.Our guest is Jonathan Cinelli, Founder of People First Leadership. With more than 30 years of experience across construction, project management, and brain based coaching, Jonathan brings a grounded, human centered approach to leadership, execution, and learning.Key HighlightsPeople First Leadership: How prioritizing people improves retention, performance, and outcomes in construction and complex projects. Project Management Reframed: Why curiosity and the Tell Me More mindset turn task driven work into meaningful collaboration. Expectations vs Agreements: How unclear expectations derail teams and how explicit agreements prevent conflict and failure. Trust in Construction Teams: Why mentorship, learning, and trust building are essential in skilled trades and project environments. Education and Future Vision: The purpose behind The Essence of Today and Jonathan's vision for coaching and leadership education.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to A Job Done Well, the podcast for managers who want to improve their performance—and enjoy their jobs. Hosted by Jimmy Barber and James Lawther, this episode tackles hybrid working, a topic that's causing headaches, heartburn, and heated debates in boardrooms and Slack channels everywhere.The pandemic proved that remote work could work. But now, as companies scramble to bring people back into the office, many are doing so in the clumsiest way possible: mandating days without considering the why or the how. The result? Frustrated employees, plummeting morale, and—ironically—often worse performance.In this episode, Jimmy and James break down what's working, what's not, and why. They explore Microsoft's enlightened approach (trust, autonomy, and a focus on collaboration), Apple's misfired mandate (which sparked open letters and internal rebellion), and Goldman Sachs' old-school presenteeism (which drove talent straight into the arms of competitors). They also dive into the research: why autonomy matters more than location, how proximity accelerates learning, and why one-size-fits-all policies are about as effective as a chocolate teapot.But this isn't just a rant. Jimmy and James offer practical advice for managers—whether you're designing the policy or stuck implementing someone else's. Learn how to create an "office menu" (what to do in the office vs. remotely), lead by example, and keep your ways of working under review. Because the goal isn't just to fill seats; it's to boost performance, wellbeing, and—dare we say it—happiness at work.So if you're tired of corporate nonsense and want to make hybrid working actually work, tune in. And remember: treat your team like adults, not children.Got a question - get in touch. Click here.
Send us a textWhat does real CEO confidence look like when everything feels uncertain?In this episode of The Frustrated CEO Podcast, Patrick and Patsy sit down with executive coach Rome Madison to explore how leaders can stay grounded, decisive, and confident while navigating chaos, pressure, and constant change. Rome shares a practical leadership framework built on self-acceptance, competence, and strategy, and explains why humility, staying close to customers, and embracing uncertainty are essential for building high-performing organizations.This conversation is designed for CEOs, founders, and senior leaders who feel stretched thin, stuck in complexity, or challenged by rapid change — and are looking for clarity, perspective, and practical guidance on leading through uncertainty.
Elizabeth Lotardo: Stop Solving Your Team's Problems for Them Elizabeth Lotardo is a consultant, writer, and online instructor who helps organizations drive emotional engagement. Elizabeth writes for Harvard Business Review, is a Top Voice on LinkedIn, and the author of Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have. She's also the author of the Harvard Business Review article, Stop Solving Your Team's Problems for Them. Jumping in to solve problems feels like we're doing important work. The issue is that leaders need to be enabling work – both for scale and to grow the skills of others. In this conversation, Elizabeth and I detailed how to get out of the trap of solving your team's problems for them. Key Points Jumping in to solve a problem feels good in the moment for both parties, but creates long-term obstacles. The other extreme, asking people to only come with solutions, often shuts down learning for both parties. Shifting a habit of solving your team's problems will feel awkward at first – both for your team and you. Rather than solving the problem for them, help remove the obstacle. Support doesn't just have to come from the manager. Often, looking at the situation together will help surface what kind of support would actually help. We often assume that people are coming to us for answers. Sometimes, they just need to be heard. Five questions that will help your team step up: What have you tried? What–or who–is getting in the way of tackling this? What support do you need? What would you do if you were in my seat? Is there anything else I should know? Resources Mentioned Stop Solving Your Team's Problems for Them by Elizabeth Lotardo Leading Yourself: Find More Joy, Meaning, and Opportunities in the Job You Already Have by Elizabeth Lotardo (Amazon, Bookshop)* Related Episodes The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284) Where Senior Leaders Can Better Support Middle Managers, with Emily Field (episode 650) The Key Norm of a High-Performing Team, with Vanessa Druskat (episode 753) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Larry Dodd is an executive coach and founder of Open Playbook with more than 35 years of experience helping leaders and teams reconnect to what drives real performance. His journey includes navigating career choices that were initially misaligned with his natural strengths, an experience that forced him to work harder than necessary and ultimately sparked deeper self-examination. Through setbacks, reflection, and disciplined personal growth, he developed a strengths-based methodology rooted in understanding innate talents, building confidence, and turning self-awareness into effective leadership. His career includes high-impact roles such as working with the San Francisco Giants, where a pivotal opportunity reinforced the importance of confidence, preparation, and offering value without fear of failure. In this episode of Marketer of the Day, Larry Dodd explains how Open Playbook helps individuals and organizations rebuild connection in a disconnected, post-pandemic world. His work centers on three core concepts: the playbook you are given, the playbook you develop, and the playbook you give away. By using tools such as CliftonStrengths alongside deep, human-centered coaching, he helps people align roles with strengths, build engaged teams, and create cultures where leaders invest in others rather than operate in isolation. Key takeaways include the importance of connection over convenience, confidence built through repetition and guided reflection, and viewing setbacks as catalysts for growth. His current work focuses on developing strengths-based leaders who create lasting impact by sharing their experiences, mentoring others, and building teams that thrive rather than merely perform. Quotes: “Everybody has inherent talents, but if we never stop to understand what we actually have, we end up working twice as hard just to play even.” “Nothing replaces connection. You can get information faster than ever, but developing people still requires time, trust, and human presence.” “As you do the work, you build confidence. As you build confidence, you take risks. And when you repeat that cycle enough times, people start asking how you got there.” “Success is not a straight line. It is a series of setbacks and breakthroughs, and those setbacks are often where the real strength is built.” Resources: Connect with Larry Dodd on LinkedIn Discover Larry Dodd's strengths-based approach to leadership and performance.
In this episode, Apron founder Bogdan Uzbekov explains how he built a 100+ person payments team, created a culture where people “do the work of their lives”, and why his 10-year vision includes building something in space. For UK bookkeepers, accountants and small business owners, this is a practical masterclass in leadership, team culture and modern business payments. The way you build your team and choose your technology stack directly affects cash flow, client experience and your capacity to grow. Bogdan shares what he learned in almost a decade in payments, how Apron was designed around accountants and bookkeepers, and the leadership principles he uses to scale quickly without losing quality. By the end of this episode, viewers will understand how high-growth fintech thinking can be applied inside a small UK bookkeeping practice. Hosted by Jo Wood and Zoe Whitman from The 6 Figure Bookkeeper, this Leadership Takeover Session connects real founder experience with the day-to-day reality of running a modern practice. Bogdan has spent nearly 10 years in payments, built Apron from concept to a fast-growing funded company, and now leads a team serving SMEs, accountants and bookkeepers across the UK. In this conversation, Jo and Zoe explore how Bogdan moved from a background in physics and research into startups and payments, why he chose the pace of entrepreneurship over a PhD, how Apron evolved from a simple frustration with broken business payments into a platform used by practices and their clients, what it really takes to grow a team from the first hire to over 100 people, how to design team culture deliberately so people can thrive, why he openly says “I love hustle” and how he balances that with family life, and his long-term ambition to “do something in space”. Bogdan is clear that great products are built by great teams. He explains why hiring is “really hard”, how Apron uses structured culture-led interviews, why values and learning speed matter more than technical skill alone, and why founders must eventually let go of control to allow new leaders to step forward. For UK bookkeepers, this offers a blueprint for moving from a solo practice to a small, high-impact firm. Apron is a business payments platform that helps small businesses pay suppliers and staff while keeping accountants and bookkeepers at the centre of the workflow. Bogdan Uzbekov is Apron's founder and currently leads a 100+ person team building payment infrastructure for UK SMEs. Platforms like Apron allow UK bookkeepers to centralise outgoing payments, improve visibility over cash flow, and introduce more structured client processes. Get started with Apron for free at https://getapron.com/?utm_source=6fb ----------------------------------------------- About us We're Jo and Zoe and we help bookkeepers find clients, make more money and build profitable businesses they love. Find out about working with us in The Bookkeepers' Collective, at: 6figurebookkeeper.com/collective ----------------------------------------------- Promotion This video contains paid promotion. ----------------------------------------------- Disclaimer The information contained in The Bookkeepers' Podcast is provided for information purposes only. The contents of The Bookkeepers' Podcast is not intended to amount to advice and you should not rely on any of the contents of the Bookkeepers' Podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of the Bookkeepers' Podcast. The 6 Figure Bookkeeper Ltd disclaims all liability and responsibility arising from any reliance placed on any of the contents of the Bookkeepers' Podcast.
In this episode, I sit down with Matt Marcotte — a seasoned retail and customer experience leader who has shaped some of the world's most iconic brands. We explore what it really takes to build, scale, and transform organizations through culture, leadership, and a relentless focus on the customer. Matt shares insights from decades of navigating high-pressure environments, leading teams through disruption, and finding clarity in complexity. Throughout our conversation, we dig into the mindset shifts leaders must make to succeed today, why experience is becoming a non-negotiable differentiator, and how the best organizations create consistency without stifling creativity. We also get personal: Matt opens up about his own evolution as a leader, where he's gotten it wrong, and what he's learned along the way. If you're looking to elevate your leadership, rethink how you serve your customers, or simply hear a refreshingly honest perspective from someone who's been in the trenches — this episode is for you. Book Description Built on Belief: Why Cultures of Commitment Are the Competitive Advantage What drives truly successful organizations? It is not just products, processes, or profits—it is belief. In Built on Belief, leadership advisor Matt Marcotte reminds us that people are a brand's greatest asset. When leaders and teams align around a shared belief, commitment naturally follows—and commitment always outperforms compliance. This book is for leaders who want to inspire collaboration instead of control, employees who thrive in connection, and customers who stay loyal because of meaningful experiences. Marcotte doesn't offer empty corporate jargon or quick-fix trends. Instead, he distills three decades of leadership lessons into practical, human-centered strategies, including: How to clarify and codify the beliefs that define your brand How to shift from box-checking compliance to genuine commitment How to inspire people with a shared North Star If you want to lead a culture that begins in the heart, aligns the head, and moves through the hands of every person in your organization, Built on Belief is your guide. Author Biography Matt Marcotte is the founder of M2 Collaborative, a leadership coaching and brand strategy consultancy. Over more than 30 years in the C-suite, Matt has helped build, scale, and reinvent some of the most iconic brands in the world, including Apple, Gap, Tory Burch, Bergdorf Goodman, and Salesforce. He teaches MBA students at Boston College—his alma mater—on the power of brand and consumer relationships. A Columbia University–trained coach, Matt has been recognized as one of RETHINK Retail's 100 Most Influential People and a Thinkers360 Top 100 Thought Leader. Matt brings both wisdom and warmth to his work, balancing strategic insight with an unwavering belief in people. He lives in Boston with his husband and their dog. Connect with Matt on LinkedIn
Follow optYOUmize Podcast with Brett Ingram: LinkedIn | YouTube | Instagram | Facebook | Website Summary Brett Ingram speaks with Jurriaan Kamer, an organizational change expert, about the evolving landscape of entrepreneurship and management. They discuss the importance of adaptability in business, the impact of AI on organizations, and the need for a shift in corporate culture towards trust and autonomy. Jurriaan shares insights on productivity, decision-making, and the significance of building high-performing teams. The conversation emphasizes the necessity of clear strategies and the value of reflection for continuous improvement in organizations. Chapters 00:00 Introduction to Change and Entrepreneurship 02:46 The Evolution of Organizational Management 05:15 The Future of Work and AI 08:06 Rethinking Work Hours and Productivity 10:57 Corporate Culture and Trust 13:24 Decision-Making in Organizations 16:07 Building High-Performing Teams 18:38 The Importance of Strategy Execution 21:19 Reflection and Continuous Improvement 24:15 Final Thoughts and Key Takeaways #productivity #organizationalchange #personaldevelopment #entrepreneurship #optyoumize #brettingram #entrepreneurpodcast #podmatch Learn more about your ad choices. Visit megaphone.fm/adchoices
Individual emotional intelligence matters — but teams thrive when EI is built together, not carried by a few well-developed individuals. In this episode, Vanessa Druskat explains why high-performing groups rely on shared norms that create psychological safety, trust, and collaboration. We talk through her research-backed framework for turning work groups into emotionally intelligent teams, how leaders can shape better environments, and why optimism is a surprisingly powerful tool for motivation and change. Topics [0:00] Intro and Speed Round with Vanessa Druskat [7:08] What is Team Emotional Intelligence? [13:02] Leader Behavior vs Team Norms [18:24] The Discovery of “the Nine Norms” [26:34] Engaging Stakeholders Beyond the Team [33:19] Belonging Needs and Conformity [42:01] Optimism As a Leadership Tool [47:21] Coaching for Hope vs Problems [50:42] Desert Island Music [54:14] Grooving Session: A+ Teams vs A+ Individuals ©2025 Behavioral Grooves Links About Vanessa The Emotionally Intelligent Team Join us on Substack! Join the Behavioral Grooves community Subscribe to Behavioral Grooves on YouTube Support Behavioral Grooves Musical Links Van Morrison - Days Like This John Prine - In Spite of Ourselves
In this episode of The Ross Simmonds Show, Ross delivers a candid message to founders, executives, and team leaders. If you're demanding high performance from your team but not modeling it yourself, the problem starts with you. Ross explores how poor leadership habits affect team culture and performance — and why success begins with self-awareness, accountability, and leading by example. If you're frustrated with team results, before looking outward, Ross encourages you to look in the mirror. He shares lessons from his own leadership journey and offers practical questions to help you evaluate your leadership habits. Key Takeaways and Insights: 1. Leaders must model what they expect. - You can't demand elite output while operating with average habits. - Culture is a reflection of leadership. If your organization is underperforming, the root may be your own inconsistencies. - High performance trickles down. Your team won't surpass the standard you set — raise the standard, and the team will follow. - Introspection before criticism. Ask yourself hard questions about your leadership style and consistency. - Show your team what preparation looks like. Demonstrate how you lead meetings, deliver presentations, and display urgency. 2. Growth requires investment. - Leaders must continually invest in themselves to lead their teams effectively. - Excellence spreads when it's consistently displayed through actions, not just words. —
What if your team could achieve unprecedented levels of performance and accountability? Unravel the secrets of transformational leadership in our discussion with Keith Ferrazzi, a trailblazing executive team coach and New York Times bestselling author. Keith's latest book, "Never Lead Alone: 10 Shifts from Leadership to Teamship," draws from over two decades of research and thousands of team assessments, revealing strategies that have revolutionized giants like General Motors and are now shaping AI-driven transformations.Ever wondered how to turn conflict into a catalyst for creativity? Keith shares his insights on transforming organizational culture through strategic stress testing. By pioneering the use of small breakout rooms, teams can cultivate psychological safety and facilitate candid feedback. This shift from conflict avoidance to a culture of candor is not just theoretical, learn how it is being applied to achieve significant improvements in team dynamics. We delve into practical shifts and the establishment of a new social contract within teams, underscoring the potential for innovation and resilience in the face of challenges.During challenging times, how do teams not just survive, but thrive? We spotlight the resilience-building practices that Keith champions, like energy checks and gratitude circles, which have fortified teams during the pandemic. Learn from the success stories of high-performing teams, such as those at Elf Beauty, who leverage modern collaboration techniques for faster product development and competitive pricing. Keith's philosophy of "never lead alone" resonates throughout, advocating for a culture where gratitude and collective success are at the forefront. Engage with us as we embrace passion-fueled leadership and the transformative potential of team dynamics.What You'll Learn- The Power of Co-Elevation.- Strategies for transforming team dynamics.- Building unshakeable team resilience.- Intentional leadership and collaboration in hybrid work.- Peer coaching and open 360 feedback.- Embracing gratitude and collective success to revolutionize organizational culturePodcast Timestamps(00:00) - Leadership Strategies for High Performing Teams(09:58) - Transforming Organizational Culture Through Stress Testing(16:33) - Rewriting the Social Contract(29:39) - Building Team Resilience and Culture(45:36) - Leadership as a Core PassionKEYWORDSPositive Leadership, Team Dynamics, Co-elevation, High Performance, Accountability, Stress Testing, Organizational Culture, Conflict Avoidance, Candid Feedback, Social Contract, Resilience, Creativity, Energy Checks, Gratitude Circles, Modern Collaboration, Positive Focus, Collective Success, Passion, Engagement, CEO Success
#697 Want to build a team that sticks with you, performs at a high level, and actually loves coming to work? Samantha Irwin — owner of Kaizen Coaching and Consulting and longtime friend of the show — returns for a deep dive into the art and science of employee retention! In this episode hosted by Brien Gearin, she shares her journey from middle-school teacher to historic hotel owner to leadership coach, revealing the people-first systems she used to build a loyal, high-performing team in a town of just 650 residents. Samantha breaks down her three-part framework for attracting the right employees, training them well, and retaining them through appreciation and strong culture. Whether you're hiring your first contractor or growing a team, her strategies will help you create a workplace where great people stay and thrive! What we discuss with Samantha: + Samantha's hotel ownership origin + Attracting the right employees + Training with clear roadmaps + Retention through appreciation + Importance of company culture + Hiring for personality first + Onboarding with intentional structure + Incentives beyond money + Turning staff into thinkers + Leadership vs. boss mindset Thank you, Samantha! Check out Zaizen Coaching and Consulting at Zaizen.zone. Buy The Power of People Academy, Module 1: First Impressions. Follow Samantha on LinkedIn. Watch the video podcast of this episode! To get access to our FREE Business Training course go to MillionaireUniversity.com/training. And follow us on: Instagram Facebook Tik Tok Youtube Twitter To get exclusive offers mentioned in this episode and to support the show, visit millionaireuniversity.com/sponsors. Learn more about your ad choices. Visit megaphone.fm/adchoices
Gaps in knowledge and performance happen naturally, even in high-performing teams. In this episode, Mike and Jim explore why blind spots develop despite good training, smart people, and strong intent. They walk through the realities of cognitive load—how much information a practitioner can realistically retain—and how this affects everything from tactical decision-making to compliance with policy and law. Using examples from aviation, policing, and military training, they illustrate how complexity, fatigue, and skill decay shape performance far more than most would acknowledge. The conversation also addresses how organizations should think about standards, instructor responsibilities, evaluation systems, and the realistic limits of human learning. They highlight tools leaders can use to expose and correct blind spots: independent evaluation, scenario-based application, and deliberate debriefing. Mike and Jim emphasize the importance of professional education, continual reinforcement, and maintaining a baseline that is both realistic and mission-appropriate. Take a moment and ask yourself: Are you tired of always having to work on the lowest common denominator? Do you know what your own weaknesses are and how they can impact you? This episode helps practitioners understand their own limitations, recognize when they need help, and apply structured thinking to improve safety, efficiency, and organizational credibility. UCSD Report: UCSD students can't do basic math: https://senate.ucsd.edu/media/740347/sawg-report-on-admissions-review-docs.pdf The Johari Window: https://en.wikipedia.org/wiki/Johari_window Find us on social media (Facebook/Twitter/Instagram/YouTube) @TacTangents. You can join the conversation in our Facebook Discussion Group. Find all of our episodes, articles, some reading list ideas, and more on our website www.tacticaltangents.com Like what we're doing? Head over to Patreon and give us a buck for each new episode. You can also make a one-time contribution at GoFundMe. Intro music credit Bensound.com
Why do some teams click while others struggle, despite having top talent? That's exactly what our host David Green explores in this episode of the Digital HR Leaders podcast, with guest Dr. Colin Fisher - PhD Programme Director at UCL School of Management and author of The Collective Edge. With a background in organisational behaviour, Colin brings a fresh lens to one of the most critical - and misunderstood - aspects of modern work: how teams are structured, and how that structure shapes everything from communication to creativity to performance. Join them and learn more about: Why the seeds of team success - or failure - are planted before Day One The 60-30-10 rule for high-performing teams (and why most leaders focus on the wrong 10%) How to design work that kills free-riding and boosts engagement Why psychological safety is a non-negotiable - and how to build it fast How AI and team design intersect, and what leaders need to do right now This episode is sponsored by Valence. Imagine if every employee had a world-class coach in their pocket. That's exactly what Valence has created with Nadia - the AI-powered coach helping Fortune 500 companies scale development, boost performance, and support leaders at every level. Learn more at valence.co/insight222 Hosted on Acast. See acast.com/privacy for more information.
In this episode of The People Dividend, host Mike Horne welcomes Stephanie Chung, a leadership strategist and author of Ally Leadership. Together, they explore what it truly means to lead inclusively, and why the most effective leaders today are those who prioritize empathy, curiosity, and cultural awareness. Stephanie shares powerful insights on how leaders can build high-performing, psychologically safe teams by embracing diversity, addressing privilege with intention, and leading with both head and heart. The conversation touches on generational differences, inclusive team cultures, and the leadership mindset shifts required in today's evolving workplace. Key Takeaways: Ally Leadership means leading people who are not like you, with empathy and understanding. Privilege isn't negative, it's a powerful tool to build trust when acknowledged and used wisely. Curiosity is the gateway to better leadership. Ask more. Assume less. The most effective leaders foster an environment where every team member can thrive. Small adjustments in attention and communication can unlock higher team performance. Links: Learn more about Mike Horne on Linkedin Email Mike at mike@mike-horne.com Learn More About Executive and Organization Development with Mike Horne Twitter: https://twitter.com/mikehorneauthor Instagram: https://www.instagram.com/mikehorneauthor/, LinkedIn Mike's Newsletter: https://www.linkedin.com/newsletters/6867258581922799617/, Schedule a Discovery Call with Mike: https://calendly.com/mikehorne/15-minute-discovery-call-with-mike Learn More about Stephanie Chung https://stephaniechung.com/about/
In this week's episode of the B2B Marketing Podcast in association with HelloKindred, Kavita Singh is joined by Roland Glass, Chief Commercial Officer, HelloKindred as well as Sarah Thomas, the Group Chief Marketing Officer, EVP, over at Capgemini. Off the back of the Propolis Leader's Forum, they dig into what truly drives high-performing marketing teams, from adaptability and intellectual curiosity to data fluency and modern leadership behaviors. Roland also breaks down how a resource network works, why it differs from traditional org structures, and how dynamic resourcing can unlock real agility. Stick around to the end to hear the mindset shift Roland and Sarah say every marketing team needs to cultivate continuous learning. Want more insights from the Propolis Leaders Forum? Explore the event highlights here: https://www.b2bmarketing.net/propolis-leaders-forum-takeaways-blog/
From cheerleader to two-time Olympian - discover the 'secret sauce' that transformed an accidental runner into a world champion.Aisha Praught Leer is a two-time Olympian and holds seven national records for Jamaica, most notably as a gold medalist in the steeplechase at the 2018 Commonwealth Games. She is a founding member of Team Boss in Boulder, CO, and a community organizer, an advocate for the world's best athletes as a member of the World Athletics' Athletes Commission, and works full-time in tech. Jon chats with Aisha about:having a process vs. outcome focusthe three key elements of creating high-performing teams training and racing with elite athletes like Emma Coburn and Usain Boltthe transition to corporate work (making 150 cold calls per week)training in altitude and the local running community in BoulderStay connected:Follow Aisha:https://www.instagram.com/aishapraughtleer/This episode is supported by:Janji: Use code “FTLR” at checkout when shopping at janji.com for 10% off your order and see why Janji is the go-to for runners who want performance gear made to explore. All apparel is backed by a 5 year guarantee, so you know it's meant to last!AmazFit Check out the T-Rex 3 and a selection of GPS watches at http://bit.ly/4ojbflT and use code “FTLR” for 10% off.Tifosi Optics: Fantastic sunglasses for every type of run. Anti-bounce fit, shatterproof, and scratch resistant. Get 20% off when you use this link!Boulderthon: Our favorite Colorado race event with a variety of distances. Use code FTLR20 for $20 off the marathon or half marathon when you register at www.boulderthon.org.For November: Use code FTLR 2026 for 10% off any race for 2026. You're not going to want to miss Boulderthon in 2026!
Send us a text Every founder and executive dreams of a high-performing team—but most don't know how to build one. In this 90-minute deep dive, we walk you through every step: assessing your current team, finding the right people, aligning goals, creating quick wins, and fostering long-term growth. Backed by global case studies, real-life frameworks, and psychological insights, this episode is your ultimate guide to building a team that actually delivers. كل مدير أو مؤسس بيحلم يكون عنده فريق عالي الأداء، بس قليل يلي بيعرفوا كيف يبنوا هالفريق. بهالحلقة الغنية، ومن خلال ٩٠ دقيقة مليانة محتوى عملي، منشرح خطوة بخطوة كيف تقيّم فريقك الحالي، تختار الأشخاص المناسبين، توحّد الرؤية، وتخلق نجاحات سريعة، مع خطة تطوير مستمرة. مدعّمة بأمثلة من الواقع، وإحصائيات عالمية، وأطر قيادية مجرّبة. هاي الحلقة دليلك الكامل لبناء فريق فعلاً بينجز. Support the showSupport the Podcast on:https://www.paypal.com/paypalme/okuwatly?locale.x=en_UShttps://www.buymeacoffee.com/MaBa3refSubscribe to Maba3ref Newsletter:https://maba3refbranching.beehiiv.com/Connect with Maba3ref Podcast:https://www.instagram.com/maba3refbyomarConnect on TIKTOK:https://www.tiktok.com/@okuwatly
Inside-Out Leadership: Cultivating Trust, Culture & Team Success On Sales POP!, John Golden sits down with Whole Teams Advisory's Blayne Kelly and Hilary Andrews to explore how leaders can transform organizations by focusing inward first. They emphasize that thriving companies don't just happen—they are built intentionally through culture, trust, and continuous feedback. Highlights include: Conducting real culture audits to align stated values with daily actions. Creating psychological safety to unlock honest dialogue and innovation. Shifting feedback from criticism to a constructive, strength-based conversation. Practicing delegation to empower teams and resist micromanagement. Embracing leadership agility to adapt quickly in a fast-changing business world. This episode is a must-listen for executives and managers ready to lead with purpose and build teams that perform at their best.
Join our champion program: mark@themomentumcompany.comAttend a Thriving Leader event: https://www.themomentumcompany.com/thrivingleader2026Instagram: @the.momentum.companyLinkedIn: /momentum-companyIn this episode, Mark Jewell sits down with veteran sales strategist Ken Pieh, a man with nearly four decades of experience transforming sales organizations—from Medtronic to fast-growing startups—through better incentive design.Ken shares real-world stories of how one small med-tech company went from $30 million to $200 million in revenue by overhauling its compensation model. He breaks down why most sales incentive plans unintentionally reward the wrong behaviors, and how to fix that before it costs you your best people.This is an episode every CEO, VP of Sales, and sales manager in agribusiness needs to hear. If your incentive plan doesn't align with your culture, goals, and leadership vision—you're probably burning money and morale.Key Takeaways:
The more experienced and accomplished my guests are, the more they tend to care deeply about the little things. They're the ones who could "wing it" and actually get away with it, and yet, they don't. In their speeches, stories, messages, and everywhere they show up, they focus on the tiny details that make their words resonate.My guest in this episode is the perfect picture of this phenomenon. It's David Burkus.David is the bestselling author of 5 books, including his latest, a national bestseller: Best Team Ever: The Surprising Science of High-Performing Teams. David's TED Talks have amassed more than 4 million views, and he's given nearly 300 keynote speeches around the world.In this episode, we hear and dissect a story about the CEO of Ford which David tells on stages. He's made it his own, finding details nobody else has and crafting a narrative nobody else can. Plus, we discuss:Why you shouldn't purely or even mainly tell stories from inside your own industryHow to calibrate your voice for different audience sizesAnd the tiniest details which add up to make the biggest impact when you communicateI've always appreciated his thoughtfulness about speaking and storytelling behind-the-scenesThis is an ADDICTING exploration of the craft of business storytelling... with the wise and wonderful David Burkus!***ABOUT ME, JAY ACUNZOI help experts and entrepreneurs win more and better clients, at higher prices, with less friction. To do that, I help transform your thinking into clear, captivating ideas, speeches, and IP. Stop chasing attention. Become the one others seek.I'm a former marketing leader at Google and HubSpot and globally touring speaker and author. I've spent 20 years building the exact thought leadership I now help clients create—as a practitioner-peer, not a coach with templates.Work with me 1:1, book me to speak, or explore free resources at jayacunzo.comDon't market more. Matter more.Think resonance over reach.Don't be the best. Be their favorite.***ENJOY THE SHOW? PLEASE SAY THANKS!Leave a review on Apple Podcasts Leave a rating on Spotify Thanks for listening!
Emmet Oliver is joined by Marc Woods, author of Best Teams: Creating and Maintaining High-performing Teams.
What if the secret to high-performing teams isn't more strategy, but more alignment?
Don't force teamwork, harness your team's superpowers Great teams don't need to be friends Episode 280 (Mark is based in Georgia) In this conversation with Mark Murphy, we explore: why you don't have to like your teammates to perform well together how forced fun can kill real teamwork the five essential roles that make up every high-performing team how to diagnose what's missing when your team is stuck why adaptive leadership means the best person leads in each situation how understanding others' strengths makes collaboration easier why leaders should stop trying to fill every role themselves how team diversity creates synergy instead of friction what new team leaders often get wrong how real teamwork feels more like training for a marathon than going to a party ----- About our guest, Mark Murphy: Mark is a New York Times bestselling author with books, Hiring for Attitude, Hundred Percenters and his latest, Team Players: The Five Critical Roles Your Need to Build a Winning Team. You can learn more about Mark, his books, reserch and programs at his website https://www.leadershipiq.com/ Take the free quizs to clarify your leadership traits. ----- Key Lessons from this conversation with Mark Murphy: teams don't need to be friends to be effective fake team-building activities can actually hurt performance high-performing teams rely on five critical roles: director, achiever, stabilizer, trailblazer, harmonizer it's okay not to like everyone on your team—focus on results, not relationships leadership on great teams is adaptive—who leads changes based on the situation knowing your strengths and appreciating others' roles builds trust and efficiency team balance matters more than team bonding great leaders don't try to play every role—they delegate and empower others when teams stall, identify which missing role is causing the blockage success is measured by outcomes, not by how much fun the team has ----- ----more---- Your Intended Message is the podcast about how you can boost your career and business success by honing your communication skills. We'll examine the aspects of how we communicate one-to-one, one to few and one to many – plus that important conversation, one to self. In these interviews we will explore presentation skills, public speaking, conversation, persuasion, negotiation, sales conversations, marketing, team meetings, social media, branding, self talk and more. Your host is George Torok George is a specialist in communication skills. Especially presentation. He's fascinated by the links between communication and influencing behaviors. He delivers training and coaching programs to help leaders and promising professionals deliver the intended message for greater success. Connect with George www.SpeechCoachforExecutives.com https://superiorpresentations.net/ https://www.linkedin.com/in/georgetorokpresentations/ https://www.youtube.com/user/presentationskills
This week on the Squiggly Careers podcast, Sarah and Helen borrow brilliance from Vanessa Urch Druskat's research on team emotional intelligence, first featured in Harvard Business Review.While emotional intelligence is often talked about at an individual level, this episode explores what happens when you apply it to teams — and how emotional awareness can build motivation, trust, and high performance together.Sarah shares how she used AI (Claude) to turn Druskat's research into a practical team emotional intelligence quiz, helping teams assess their habits and find simple ways to improve.Episode 508
Order my new book Habits of High Performers here - www.thehabitbook.com Replace the meeting after the meeting with real talk in the room.In this episode of Lead On Purpose, I sit down with Keith Ferrazzi — New York Times bestselling author of Never Eat Alone and Never Lead Alone, world-renowned executive team coach, and one of the foremost experts on collaboration and leadership transformation. Keith has coached some of the world's top organisations, from Fortune 100 companies to government ministries, helping leaders reimagine how teams work together to achieve bold goals.This conversation dives deep into the practical shifts that turn a group of high achievers into a truly high-performing team.We cover:The simple practice that replaces status meetings with honest “stress tests.”How to create a culture of candour without creating conflict.Why feedback should be “radical input,” not instruction.The power of asynchronous collaboration and how to make meetings meaningful again.How to future-proof your leadership and your team in the age of AI.Learn more about Keith here - https://www.keithferrazzi.comGrab your copy of Keith's books here - https://www.keithferrazzi.com/booksConnect with Keith on LinkedIn here - https://www.linkedin.com/in/keithferrazzi/Have a look at Keith's ‘Beyond Connection' Course here - https://www.keithferrazzi.com/coursesIf you're interested in having me deliver a keynote or workshop for your team contact Caroline at caroline@jjlaughlin.comWebsite: https://www.jjlaughlin.com YouTube: https://www.youtube.com/channel/UC6GETJbxpgulYcYc6QAKLHA Facebook: https://www.facebook.com/JamesLaughlinOfficial Instagram: https://www.instagram.com/jameslaughlinofficial/ Apple Podcast: https://podcasts.apple.com/nz/podcast/life-on-purpose-with-james-laughlin/id1547874035 Spotify: https://open.spotify.com/show/3WBElxcvhCHtJWBac3nOlF?si=hotcGzHVRACeAx4GvybVOQ LinkedIn: https://www.linkedin.com/in/jameslaughlincoaching/James Laughlin is a High Performance Leadership Coach, Former 7-Time World Champion, Host of the Lead On Purpose Podcast and an Executive Coach to high performers and leaders. James is based in Christchurch, New Zealand.Send me a personal text message - If you're interested in booking me for a keynote or workshop, contact Caroline at caroline@jjlaughlin.comSupport the show
What you'll learn in this episode:● How to set clear expectations and define rules of engagement● Why great leaders hire for their weaknesses● The art of listening when others disagree● How to respond instead of react when challenges arise● How to remove bottlenecks and empower team decisions● Why collaboration beats being “right” every time
Vanessa Druskat: The Emotionally Intelligent Team Vanessa Druskat is an associate professor at the Peter T. Paul College of Business and Economics at the University of New Hampshire. She advises leaders and teams at over a dozen Fortune 500 and Fortune Global 500 companies and wrote the best-selling Harvard Business Review article (with S. Wolff) on emotionally intelligent teams that has been chosen many times for inclusion in HBR's most valued articles. She is the author of The Emotionally Intelligent Team: Building Collaborative Groups that Outperform the Rest (Amazon, Bookshop)*. It's easy to assume that a good start for a great team is getting the smartest people together. That does help, but it's not the critical factor in whether a team performs. In this conversation, Vanessa and I discuss why the word belonging makes such a difference. Key Points Raw talent of the individual and their own interpersonal skills don't predict team performance. Belonging is critical for team performance. Leaders often miss this because they already feel like they belong. Team members understanding each other is the first and most critical norm. Beginning meetings with check-ins or gallery walks helps people understand each other, even if it's not discussed extensively. Inviting people to bring everyday objects to illustrate a more complex point helps make understanding accessible. The leader sets the tone, but it's the interaction between team members that makes the difference. Resources Mentioned The Emotionally Intelligent Team: Building Collaborative Groups that Outperform the Rest (Amazon, Bookshop)* by Vanessa Druskat Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Engage Remote Teams, with Tsedal Neeley (episode 537) Team Collaboration Supports Growth Mindset, with Mary Murphy (episode 695) How to Help People Connect at Work, with Wes Adams (episode 735) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.
Recognized in Crain's New York Business Notable Leaders in Real Estate and ranked the #1 Real Estate Broker in New York and New York State and #14 in the Nation for 2022, Bianca currently manages a $10B real estate portfolio for Nest Seekers International. She is the star of Selling the Hamptons on HBOMax, CEO and founder of The Masters Division and Managing Director for Nest Seekers Development Marketing, and author of Mastering Intentions: 10 Practices to Amplify Your Power and Lead with Lasting Impact.Mentioned on the ShowConnect with Bianca on LinkedIn: https://www.linkedin.com/in/biancadalessioLearn more about Nest Seekers and Bianca's role in The Masters Division: https://www.nestseekers.com/agent/bianca-dalessio/Read Bianca's book Mastering Intentions: https://a.co/d/cVlGRkgTimestamps(00:00) – Introducing Bianca D'Alessio on People Business.(02:04) – Why did Bianca dedicate her book to a professor and what role did he play in her story?(06:28) – What is the book Mastering Intentions, 10 Practices to Amplify Your Power and Lead With Lasting Impact about? What do you hope people get out of the book?(08:15) – What does it mean to “always make the ask”?(12:44) – How can leaders get authentic feedback from teammates? (16:34) – Hiring: what techniques do you use to find (and qualify) teammates? (25:05) – How do you approach sales?(32:19) – How do you handle losses (not getting the sale, setbacks, failures)?(33:45) – What is your goal-setting process?(37:56) "How does that translate to the team? Because I imagine you bring somebody and you're like, I want you to hit some numbers."(41:03) – Working for sales, but not being money motivated (45:09) – How to balance “going with the flow” and directing and capturing and enhancing drive
Do you know what it takes to lead when the uniform comes off? My guest is Mark Tilsher, a 21-year veteran of the Air Force who has dedicated his career to developing resilient leaders across military, corporate, and community settings. In this episode, Mark shares how veterans can adapt their leadership to the civilian workplace, avoid common pitfalls, and use their skills to thrive in their careers. We also discuss his personal financial journey from $97,000 in debt to debt-free and the lessons he learned along the way about risk, resilience, and family. https://milmo.co/podcast/building-high-performing-teams For more MILMO, follow at: MILMO.co ItsMILMO on YouTube @itsmilmo on X @itsmilmo Instagram @itsmilmo LinkedIn @itsmilmo Facebook
Willow Virtual CFO's Jaime Staley sits down with Lindy Hoyt, founder of People Ambassadors, to unpack people-first leadership and how to build high-performing teams. Learn the building blocks, trust and psychological safety, goal alignment, real accountability, and intentional onboarding, plus low-cost plays small businesses can use now. Stick around for two simple actions you can take this week, and grab the free resource in the show notes.
If your team feels stuck, unmotivated, or reliant on you to keep things moving, it’s time to shift gears. In this episode, you’ll learn how to build a high-performing team by stepping into your role as CEO. We cover the 3 key leadership responsibilities that drive great culture—setting clear standards, creating safety and belonging, and living your mission every day. A must-listen if you want a team that performs without needing to be micromanaged.See omnystudio.com/listener for privacy information.
Summary In this episode, Andy talks with Bree Groff, transformation consultant, speaker, and author of Today Was Fun: A Book About Work (Seriously). Bree challenges the idea that work must be draining to be valuable, offering a refreshing and practical vision for how leaders can help teams thrive, and even enjoy, their workdays. They explore how her upbringing shaped her perspective on work, why so many teams normalize burnout and busyness, and how leaders can model a healthier, more joyful approach. Bree introduces rituals, such as user manuals and daily check-ins, that foster trust and psychological safety, and she explains what it means to build “cozy teams” that perform through connection. You'll also hear her take on performative professionalism and how to lead without losing your humanity. If you're looking for ways to lead with more energy, authenticity, and yes, fun, this episode is for you! Sound Bites “Most work, most days, should be fun.” “Being busy is not the same as being brilliant.” “Cozy teams are teams that trust each other enough to tell the truth.” “We've confused being professional with looking professional.” “You can either be consumed by your calendar or create space to consume ideas.” “Even shoveling tough work can be joyful if you like your co-shovelers.” Chapters 00:00 Introduction 02:00 Start of Interview 02:03 Bree's Background and Family Influence 05:47 The Normalization of Burnout 10:54 Optimizing for Good Laughs with Good People 17:50 Performative Professionalism vs. Authenticity 26:26 Creating Fun and Cozy Work Environments 33:08 Building a Trusting and High-Performing Team 34:42 Practical Tools for Team Cohesion 35:15 The User Manual: A Quickstart Guide to Teamwork 37:01 Daily Check-ins: Enhancing Team Communication 38:28 The Fast Food Rule: Effective One-on-One Communication 40:38 Prioritizing Personal Well-being for Better Work 46:24 Milton Glaser: Finding Pleasure in Work 49:45 Applying Team Principles in Family Life 51:39 End of Interview 52:12 Andy Comments After the Interview 56:52 Outtakes Learn More You can learn more about Bree and her work at BreeGroff.com. For more learning on this topic, check out: Episode 458 with Elizabeth Lotardo, about finding joy in the job you have Episode 333 with Bob Nelson and Mario Tamayo, on how to make work more fun Episode 82 with Bill Catlette, about how contented teams deliver better results Pass the PMP Exam This Year If you or someone you know is thinking about getting PMP certified, we've put together a helpful guide called The 5 Best Resources to Help You Pass the PMP Exam on Your First Try. We've helped thousands of people earn their certification, and we'd love to help you too. It's totally free, and it's a great way to get a head start. Just go to 5BestResources.PeopleAndProjectsPodcast.com to grab your copy. I'd love to help you get your PMP this year! Join Us for LEAD52 I know you want to be a more confident leader–that's why you listen to this podcast. LEAD52 is a global community of people like you who are committed to transforming their ability to lead and deliver. It's 52 weeks of leadership learning, delivered right to your inbox, taking less than 5 minutes a week. And it's all for free. Learn more and sign up at GetLEAD52.com. Thanks! Thank you for joining me for this episode of The People and Projects Podcast! Talent Triangle: Power Skills Topics: Leadership, Work Culture, Team Rituals, Burnout, Psychological Safety, Joy at Work, Authenticity, People Management, Communication, Employee Engagement, Project Management, Emotional Intelligence The following music was used for this episode: Music: Summer Morning Full Version by MusicLFiles License (CC BY 4.0): https://filmmusic.io/standard-license Music: Fashion Corporate by Frank Schroeter License (CC BY 4.0): https://filmmusic.io/standard-license
CX Goalkeeper - Customer Experience, Business Transformation & Leadership
Learn how fearless leaders build high-performing teams. Nick James shares practical habits: start with why, create psychological safety, empower people, use candid feedback, and coach individuals. He also explains his Eighty20 coaching, leading agile change, and why radical transparency and backing your team matter in fast change driven by AI and technology. About Nick James Based in Zurich, Nick has spent the past 30 years helping organisations transform and adapt to the ever-changing business environment spanning technology, business and regulatory change. He has an infectious passion for maximising the potential of the teams to deliver exceptional results for customers. He now works as a team and individual performance coach, mentor, senior advisor and transformation leader for corporates, consulting firms and start-ups. Resources Eighty20: https://eighty20.ch/ Please, hit the follow button: Apple Podcast: http://cxgoalkeeper.com/apple Spotify: http://cxgoalkeeper.com/spotify We'd love to hear your thoughts — leave a comment and share your feedback! Follow Gregorio Uglioni on Linkedin: https://www.linkedin.com/in/gregorio-uglioni/ About Gregorio Uglioni: Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions Listen to more podcasts on The Agile Brand network here: https://agilebrandguide.com/the-agile-brand-podcasts/
Mike Sealy is a distinguished executive coach, leadership strategist, and founder of Zinc Global, a premier leadership advisory firm. Drawing on senior leadership experience with world-renowned organizations including Microsoft, the BBC, and HP, Mike equips leaders to overcome self-doubt, foster inclusivity, and drive high-performing teams. He is also the author of Mindset Unlocked and Leadership in Action, works that highlight his proven strategies for leadership excellence and organizational growth.Please learn more about Mike Sealy at www.X-Inc.GlobalIn this insightful episode of Mr. Biz Radio, host Ken Wentworth welcomes Mike Sealy for a powerful discussion on personal growth and leadership excellence. Together, they unpack strategies for overcoming self-doubt, fostering inclusive and high-performing teams, and striking the right balance between empathy and accountability. Together, they unpack strategies for overcoming self-doubt, fostering inclusive and high-performing teams, and striking the right balance between empathy and accountability.Key Takeawways: -Leaders need to focus on past achievements to build confidence and overcome the fear of failure.-Encouraging in-person or virtual face-to-face communications can enhance team confidence and cohesiveness post-pandemic.-Open and honest feedback combined with understanding personal challenges helps improve performance without diminishing morale.-Adopt flexible leadership styles and invest in understanding cultural differences to effectively manage global teams.-Moving beyond comfort zones is essential for personal growth and developing a growth mindset among team members.
What if I told you that the biggest risk in your leadership pipeline isn't a lack of talent—it's the way you're thinking about it? Turns out, the next generation of global leaders aren't just waiting to be tapped on the shoulder. They're quietly crossing borders, blending cultures, and navigating AI-fueled change while most organizations are still playing catch-up with last year's playbook. But here's the kicker: the strategies that actually retain top talent and future-proof your teams might look nothing like what's worked before. So, what's the one shift that could turn your leadership succession into your biggest competitive edge? Let's dig into it… In this episode, you will be able to: Discover how future-proofing leadership skills can keep your team ready for whatever comes next in a fast-changing world. Master succession planning techniques that ensure smooth leadership transitions across your global organization. Unlock strategies to retain top talent by creating engaging and inclusive environments where diverse teams thrive. Enhance cultural fluency to build leaders who connect deeply and lead effectively in diverse, international settings. Explore the impact of AI on leadership roles and learn how to adapt your leadership approach for the digital age. The key moments in this episode are:00:00:00 - Connecting and Engaging on Substack for Deeper Leadership Insights 00:01:10 - Future-Proofing Leadership: Global Succession Planning and Cultural Fluency 00:03:23 - Prioritizing Wellbeing and Human Limits in Leadership 00:06:00 - Diversity and Inclusion as Strategic Levers in Leadership and Succession 00:07:30 - Embracing Agility, Emotional Intelligence, and AI in Leadership's Future "If your pipeline looks like yesterday's leadership, your organization likely won't survive tomorrow." - Lori Adams-Brown "The future belongs to leaders who are adaptable, inclusive, and digitally fluent—not just those with the right title on paper." - Lori Adams-Brown "Succession planning isn't just an HR task; it's a strategic growth lever that unlocks innovation and builds leaders who can thrive across borders and technologies." - Lori Adams-Brown Check out Get On Board Week with How Women Lead and consider participating next year. Find me on LinkedIn and send a direct message to connect or continue the conversation about leadership development. Share this podcast episode with a coworker, family member, book club, or anyone who would benefit from the conversation. Follow Lori on LinkedIn for more insights from Get On Board Week and the Talent Management Conference. Sign up for BetterHelp at www.betterhelp.com/difference to receive 10% off your first month of professional therapy. https://www.aworldofdifferencepodcast.com https://www.youtube.com/@aworldofdifference https://www.linkedin.com/company/aworldofdifference/ Learn more about your ad choices. Visit megaphone.fm/adchoices
In the leadership and communications segment, Lack of board access: The No. 1 factor for CISO dissatisfaction, Pressure on CISOs to stay silent about security incidents growing, The Secret to Building a High-Performing Team, and more! Jackie McGuire sits down with Chuck Randolph, SVP of Strategic Intelligence & Security at 360 Privacy, for a gripping conversation about the evolution of executive protection in the digital age. With over 30 years of experience, Chuck shares how targeted violence has shifted from physical threats to online ideation—and why it now starts with a click. From PII abuse to unregulated data brokers, generative AI manipulation, and real-world convergence of cyber and physical risks—this is a must-watch for CISOs, CSOs, CEOs, and anyone navigating modern threat landscapes. Hear real-world examples, including shocking stories of doxxing, AI-fueled radicalization, and the hidden dangers of digital exhaust. Whether you're in cyber, physical security, or executive leadership, this interview lays out the urgent need for converged risk strategies, narrative control, and a new approach to duty of care in a remote-first world. Learn what every security leader needs to do now to protect key personnel, prevent exploitation, and build a unified, proactive risk posture. This segment is sponsored by 360 Privacy. Learn how to integrate privacy and protective intelligence to get ahead of the next threat vector at https://securityweekly.com/360privacybh! In this exclusive Black Hat 2025 interview, CyberRisk TV host Matt Alderman sits down with Tom Pore, AVP of Sales Engineering at Pentera, to dive into the rapidly evolving world of AI-driven cyberattacks. What's happening? Attackers are already using AI and LLMs to launch thousands of attacks per second—targeting modern web apps, exploiting PII, and bypassing traditional testing methods. Tom explains how automated AI payload generation, context-aware red teaming, and language/system-aware attack modeling are reshaping the security landscape. The twist? Pentera flips the script by empowering security teams to think like an attacker—using continuous, AI-powered penetration testing to uncover hidden risks before threat actors do. This includes finding hardcoded credentials, leveraging leaked identities, and pivoting across systems just like real adversaries. To learn more about Pentera's proactive Ransomware testing please visit: https://securityweekly.com/penterabh Visit https://www.securityweekly.com/bsw for all the latest episodes! Show Notes: https://securityweekly.com/bsw-413
Team, storytelling, and systems are the three levers that can unlock sustainable growth. In this special episode with our VIP Mastermind guests, Lia Garvin, the “team whisperer” who helps founders build high-performing cultures, Ashley Mansour, founder of Writing Coach LA, who helps entrepreneurs turn their story into a credibility-building book in 90 days, and Dr. Kelly Alhooie, founder of PelviBiz, who transforms skilled practitioners into profitable business owners with scalable systems. We dive into weekly rituals that elevate leadership, book frameworks that turn readers into clients, and the operational habits that increase both confidence and revenue. Tune in to learn what it really takes to scale with purpose and lead with authenticity. This episode is part of a sponsored collaboration, brought to you in part by today's guests. Check out our Sponsors: SKIMS - I finally tried SKIMS and I get all the hype. Shop SKIMS Fits Everybody collection at SKIMS.com and let them know we sent you in the dropdown after checkout. Brevo - the all-in-one marketing and CRM platform designed to help you connect with customers and grow your business. Get started for free today - go to www.brevo.com/happy Blinds.com - Blinds.com makes it easy to get the designer look without the showroom markups. Get an exclusive $50 off when you spend $500 or more with code EARN at checkout. Shopify - Try the ecommerce platform I trust for Glōci, Sign up for your $1/month trial period at Shopify.com/happy Headway - the #1 daily growth app that delivers key insights from the world's best non fiction books in bite sized 15 minute reads and audio. Save 25% off when you go to makeheadway.com/happy. Airbnb - Start making money by listing your home on Airbnb with an experienced Co-host, find a co-host at airbnb.com/host HIGHLIGHTS 00:00 What is a Team Whisperer? 03:00 How do you help teams prevent burnout and avoid quiet quitting? 06:15 Common problems in small and big teams. 09:30 Why leaders resist delegation and how to overcome it. 13:15 How to make yourself irreplaceable in the age of AI. 17:15 Why scaling starts with your team, not your marketing. 21:00 How did you build a 7-figure coaching business from scratch? 28:00 Why everyone has a story (and why audiences want YOUR origins). 34:15 The biggest myth about writing a book. 40:30 Can you really write a book in 90 days? 45:30 Advice for entrepreneurs and aspiring authors. 48:30 The #1 thing medical entrepreneurs need most. 54:15 Kelly's non-negotiables to grow sustainably. 57:00 How to raise standards without losing your team. 01:04:00 Why medical professionals often lack communication training. RESOURCES Get Lia's FREE Tool HERE! Learn more from Lia Garvin HERE! Listen to Lia's The New Manager Playbook Podcast HERE! Get your copy of Ashley's The Author Success Code HERE! Connect with Dr. Kelly Alhooie on Instagram for her FREE Kickstarter Kit. Join the 30 Day Audacity Challenge HERE! Join the most supportive mastermind on the internet HERE! Check out our FREE 90-Day Business Blueprint HERE! Listen to my free SECRET PODCASTS SERIES - Operation: Rekindle This B*tch Get glōci HERE Use code: HAPPY at checkout for 25% off! FOLLOW Follow me: @loriharder Follow glōci: @getgloci Follow Lia: @lia.garvin Follow Ashley: @ashleymwrites Follow Kelly: @pelvibiz
5 Habits of High Performing TeamsWhat makes some teams do exceptionally well, and others perform poorly? Do they have more talented team members, better resources, or are they simply being lucky?Teams that stand out are not more talented, better skilled, or have greater opportunities. What sets them apart are their habits and practices.Empowering work culture, support from leaders in the organization, and clarity of vision and goals are important, but they're insufficient to drive excellence and high performance in teams.Building extraordinary workplaces with high-performing teams requires more than hiring the right talent and equipping them with the right opportunities. It requires cultivating the right habits and incorporating them into daily work and life.How to connect with AgileDad:- [website] https://www.agiledad.com/- [instagram] https://www.instagram.com/agile_coach/- [facebook] https://www.facebook.com/RealAgileDad/- [Linkedin] https://www.linkedin.com/in/leehenson/
Are outdated beliefs silently sabotaging your construction team's performance? In today's episode, Bradley Hartman breaks down Peter Drucker's timeless “Theory of the Business” to reveal how even successful construction leaders risk falling into groupthink and losing touch with reality—especially when they assume they already know what their customers need. In this episode you will: Learn why updating your business assumptions is key to staying competitive in a fast-changing industry. Discover how to identify blind spots within your leadership team. Hear how a century-old retail strategy can reshape your customer approach today. Press play now to discover one mindset shift that can help you lead with more clarity and better control. You can download Drucker's seminal article here. This episode is brought to you by The Simple Sales Pipeline® —the most efficient way to organize and value any construction sales rep's roster of customers and prospects in under 30 minutes once every 30 days. *** If you enjoyed this podcast, please leave a review on Apple Podcasts. Your feedback will help us on our mission to bring the construction community closer together. If you have suggestions for improvements, topics you'd like the show to explore, or have recommendations for future guests, do not hesitate to contact us directly at info@bradleyhartmannandco.com.