Podcasts about Chief product officer

Sumeet Arora, Chief Product Officer at Teradata, joins The Tech Trek for a sharp conversation on the shift from human driven SaaS to agentic software. This episode digs into what changes when software stops just supporting human workflows and starts driving outcomes alongside people, why trust and governance matter more as AI systems take on more responsibility, and what serious companies need to do now to prepare.This is a practical discussion about where the market actually is, what gets overhyped, and what leaders should focus on beneath the noise. Sumeet lays out a clear view of the emerging enterprise stack, from knowledge and context to agents, governance, and outcomes. He also explains why the winners may not be the loudest companies in AI, but the ones that get their data, knowledge, and operating model right.In this episode• Why agentic software is a real shift, but still in its early stages• What trust, governance, and explainability need to look like in an AI first enterprise• How software companies should rethink product strategy for agents as well as humans• Why every employee may need to become a manager of AI agents• Why knowledge infrastructure could matter more than the agent layer itselfTimestamped highlights• 00:45 Teradata's role in helping enterprises become autonomous• 02:34 Where we really are in the agentic AI maturity curve• 10:16 How software shifts from workflow centric to outcome centric• 16:17 Why every employee may need an AI workforce• 21:57 The skill gap between enterprise users and agentic adoption• 24:48 Why knowledge, not just agents, will define the winnersStandout line“The fundamental winners will be ones who get the knowledge fabric correct.”Practical takeawayIf you are building for an AI driven future, do not start with agents alone. Start with trusted knowledge, usable context, clear policies, and systems that can explain decisions. The companies that treat agentic AI as a stack, not a feature, will be in a much stronger position.Follow The Tech Trek for more conversations with leaders shaping the future of technology, product, AI, and enterprise transformation.

Kate Tarling — consultant, trainer, and author of The Service Organization — joins Lily and Randy to discuss what it takes to deliver great services inside large, complex organizations. The conversation covers the distinction between products and services, why transformation so often stalls, how to make the business case for change using existing investment, and how product people can contribute to, and benefit from, a more service-oriented way of working.Chapters00:01:30 — Introduction and Kate's background00:04:00 — Defining services vs. products00:07:00 — Product organizations vs. service organizations00:09:00 — Why service delivery is hard00:11:30 — Transformation in practice: there is no magic process00:13:30 — Starting with one area and cutting across silos00:15:30 — Common mistakes organizations make00:19:30 — Measuring progress and making the business case00:22:30 — Redirecting existing investment: a UK government example00:25:00 — Triage functions and portfolio management00:26:00 — How product people can contribute in service organizations00:30:30 — Kate's 12 principles00:34:00 — Summary00:37:00 — Examples of good service organizationsOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath.Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Mav Turner, Chief Product Officer at Kentik, joins John Burke and Drew Conry-Murray for an in-depth conversation on the importance of deep visibility into enterprise networks. As networks grow more complex and stretch from on-prem and WAN to multi-cloud and edge locations, this sponsored discussion explores how good visibility supports everything from daily operations to... Read more »

Mav Turner, Chief Product Officer at Kentik, joins John Burke and Drew Conry-Murray for an in-depth conversation on the importance of deep visibility into enterprise networks. As networks grow more complex and stretch from on-prem and WAN to multi-cloud and edge locations, this sponsored discussion explores how good visibility supports everything from daily operations to... Read more »

This episode was recorded live from Infinx's GTM Growth Summit in Denver. Navaneeth Nair, Chief Product Officer, joins us to discuss a new AI-driven approach to medical necessity review. We'll explore how provider teams can catch coverage gaps earlier, reduce manual policy lookups, and route exception cases to the right human experts before delays and denials take hold.Brought to you by www.infinx.com

In this episode, we sit down with John Ford, Chief Product Officer at eGym, to explore the massive shift currently happening at the intersection of fitness and healthcare. From his early days founding Virtual Active and licensing cinematic workout content to industry giants like Peloton, to his current role leading product strategy at a global fitness unicorn, John offers a masterclass in behavioral science and hardware integration. We dive deep into the launch of Genius AI, discussing how it removes the "intimidation barrier" for gym beginners and provides the objective data—like one-rep max and body composition—necessary to prove fitness outcomes to the medical community. Whether you're interested in the impact of GLP-1 medications on strength training or how AI is actually driving more personal training sales, this conversation provides a roadmap for the future of longevity and health prevention in the club environment. Episode Takeaways

UX hiring insights from a UX veteran with 25+ years in UX and product. In this episode, Sarah Doody interviews Dan Maccarone, co-founder of Hard Candy Shell and Charming Robot, fractional Chief Product Officer, and a UX expert who's worked on products for Hulu, Rent the Runway, Foursquare, and the Wall Street Journal. In the episode Dan shares about what he actually looks for when hiring UX people (spoiler: it's not your Figma skills).Dan shares why he doesn't care about tools, why he conducts interviews over drinks instead of in conference rooms, and how he evaluates candidates based on curiosity, empathy, and how they think, not what software they know. He also gets into career reinvention, the rise of fractional leadership roles, and why your hobbies outside of UX might matter more than your case studies.If you're a UX or Product professional navigating your next career move, this conversation will challenge what you think hiring managers care about.What's discussed in this episode:Why Dan has hired people who didn't know Figma — and doesn't careWhat curiosity and a humanities background signal to a hiring managerWhy Dan prefers to conducts interviews with candidates over coffee or drinks, not in conference roomsHow he uses observation and empathy cues to evaluate candidates (the same way you'd do user research)Why he hates design assignments and considers them insultingWhat "career reinvention" looks like after 25 years in UX and how to know when it's timeThe real requirements for going fractional (and why it's not for everyone)Why your identity and hobbies outside of work actually make you better at your jobHow he's re-invented his own UX career multiple times

Most companies lack systematic approaches to measure AI-driven search visibility beyond traditional traffic metrics. Malte Landwehr, CMO and Chief Product Officer at Peak AI, shares proven methodologies for evaluating discoverability across AI-powered search platforms. The discussion covers self-reported attribution frameworks for tracking AI-generated leads, prompt diversification strategies that account for user intent variations across sales funnel stages, and systematic visibility monitoring approaches that aggregate data across multiple prompts rather than relying on single-query assessments.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

AI search visibility tracking faces a 70% attribution gap compared to traditional SEO metrics. Malte Landwehr, CMO and Chief Product Officer at Peak AI, has developed systematic approaches for measuring discoverability across AI-powered search platforms where conventional traffic data falls short. The discussion covers self-reported attribution methodologies for capturing AI-driven conversions and prompt diversification strategies that leverage customer support data, sales transcripts, and user behavior patterns to optimize for topic clusters rather than individual queries.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

73% of brands struggle to measure AI-driven search visibility effectively. Malte Landwehr, CMO and Chief Product Officer at Peak AI, shares proven methodologies for tracking discoverability beyond traditional traffic metrics. He outlines self-reported attribution frameworks for measuring AI search impact and systematic prompt selection strategies that leverage existing customer data from support tickets, sales transcripts, and website interactions to optimize for multiple personas across different funnel stages.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

AI content automation creates a dangerous disconnect between brand messaging and user intent. Malte Landwehr, CMO and Chief Product Officer at Peak AI, shares proven methodologies for maintaining content authenticity while scaling AI-driven search strategies. The discussion covers self-reported attribution frameworks for measuring AI discoverability beyond traditional traffic metrics, prompt diversification strategies that leverage real customer language from support tickets and sales transcripts, and topic-based visibility measurement approaches that account for multiple user personas across different funnel stages.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rich Mironov has spent decades watching product teams lose the room because they were speaking the wrong language. In his new book Money Stories, he makes the case that product managers need a second vocabulary: one built around revenue, retention, and return. In this conversation, he walks through the core framework, why order-of-magnitude estimates beat false precision, how to build a roadmap that holds its ground against sales pressure, and what the AI moment has in common with the early days of mobile. Chapters02:03 — What are money stories, and why do executives need them?03:59 — How accurate do you actually need to be? The case for order-of-magnitude thinking05:52 — Using money stories as a sorting mechanism — and how to handle the "close this deal now" pressure10:54 — Tagging roadmaps with revenue ranges and the "or principle"15:58 — Does every PM need this, or just senior leaders?21:46 — The two flavors of ROI: earning your keep vs. feature-level returns26:57 — Why feature-level ROI almost never works — and why product leaders need to push back30:33 — The story archetypes: upsell stories explained38:02 — The retention/churn story archetype41:32 — Why product people get this wrong: fear of commitment and the need to be understood44:52 — How AI changes (and doesn't change) the money story framework48:58 — How to build financial literacy as a product managerOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Joshua Sum is the Chief Product Officer at Solayer, a hardware accelerated network built to move money at the speed of metal. Joshua joins Andy Pickering to explain how dedicated chip-level infrastructure is pushing blockchain throughput into territory no software-only chain can reach — and why that matters as payments, AI agents, and real-world asset tokenization all converge on the same rails. Why you should listen Joshua's path to crypto ran through direct-to-consumer e-commerce, a founding quant role at Treehouse, and building CollegeDow into the largest university blockchain network in the world, spanning around 120 campuses globally. He joined Solayer as a founding engineer and has grown with the company over two years into his current role leading product across multiple lines. He walks through how Solayer evolved from pioneering restaking on Solana — using it as a tool to improve transaction reliability and throughput — into building a full hardware accelerated Layer 1 that uses the Solana Virtual Machine but separates consensus across dedicated machines connected by low-latency, high-bandwidth equipment. The result is battle-tested performance of 200,000 to 300,000 transactions per second using messy, real-world transaction types, not the synthetic benchmarks that get loosely thrown around in the space. The conversation covers Solayer's $35 million ecosystem fund and why the team deliberately avoided a grants model in favour of a venture approach, investing in founders building sustainable, revenue-generating businesses rather than handing out free money for narrative-driven experiments. Joshua walks through three early-stage portfolio projects: Docs Exchange, a full-suite DeFi trading platform; BuffTrade, an AI agent launchpad where bots trade on your behalf and back their tokens with actual strategy performance; and SpoutFi, which tokenizes equities and lets users borrow against them the way high-net-worth individuals already do — without selling, and without triggering a tax event. Each use case maps directly back to the throughput thesis: more agents, more users, more overlapping state means you need a chain that can actually handle the load. Joshua also breaks down Solayer's consumer-facing push through Solayer Pay, which includes a mobile app, rotating private addresses for peer-to-peer transfers, and the Emerald crypto card with built-in travel rewards and partner airdrops. He explains why the chain will launch with SOL as its gas token — removing the onboarding friction that kills adoption on new L1s — before introducing a dual-token model with LAYER as the ecosystem matures. The episode closes with Joshua's take on the current market: tough conditions are positive for the long term because they flush out narrative-driven projects and reward teams building real products with real revenue, which is exactly where Solayer wants to be. Supporting links Stabull Finance Solayer Solayer Explorer Solayer Docs Andy on X Brave New Coin on X Brave New Coin If you enjoyed the show please subscribe to the Crypto Conversation and give us a 5-star rating and a positive review in whatever podcast app you are using.

Most SEO teams obsess over individual AI prompts instead of topic clusters. Malte Landwehr, CMO and Chief Product Officer at Peak AI, advocates for self-reported attribution as the most reliable signal for measuring AI discoverability success over traditional traffic metrics. He outlines a systematic approach to prompt research using customer support tickets, sales transcripts, and website search data to understand authentic user language rather than vendor terminology. The discussion covers topic-based prompt clustering strategies and multi-persona funnel optimization for comprehensive AI visibility measurement.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of the Innovations and Clinical Implementation podcast recorded at LongevityFest 2025, hosts Jessica Carter and Dr. Lexi Gonzales explore advanced cellular rejuvenation strategies with Dr. Greg Kelly—a naturopathic physician, author of Shape Shift, and Chief Product Officer at Qualia who is a leading expert in nootropics and longevity science. Dr. Kelly outlines a "gardening" approach to cellular health, advocating for an intermittent "hit-and-run" dosing protocol where senolytics are used to "prune" inflammatory senescent cells (the "yellow leaves") before introducing stem cell support, rather than using daily dosing which can lead to adaptation or exhaustion. He utilizes the analogy of the "four doors" of cellular stress to explain why clearing the biological terrain of "zombie cells" is a necessary prerequisite for effective stem cell therapy, ultimately recommending a practical monthly cycle—such as two days of senolytics followed by four days of stem cell support—to reduce systemic inflammation and improve cognitive function. For access to episode resources, click HERE.

Organic traffic dropped 40% in 2025 as AI search reshapes discovery. Malte Landwehr, CMO and Chief Product Officer at Peak AI, brings enterprise experience from Idealo (Europe's largest price comparison site) and deep insights from reverse-engineering ChatGPT's shopping functionality. The discussion covers grounding optimization strategies that influence AI model source selection, measurement frameworks replacing click-based attribution with self-reported data and visibility tracking, and multi-platform authority building across Reddit, YouTube, and third-party sources that AI models consistently cite for commercial queries.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Joining Bobby in the Executive Chair this week is Alan Coleman, Chief Product Officer of Plume Design.

Today I'm joined by Paul Nadjarian, Chief Product Officer at Carfax. We break down why the smartest dealers are shifting from one-time gross to lifetime value, how vehicle history data closes the trust gap with consumers, and why “homegrown” inventory is becoming the most profitable used-car strategy. Paul also explains how automation and consumer signals are quietly driving higher service retention and better acquisition decisions without adding dealer workload. This episode is brought to you by: 1. Lotlinx - Meet LotGPT, your AI Inventory Strategist built exclusively for car dealers. Fluent in your market, your dealership, and your inventory, LotGPT analyzes live inventory, real-time market supply, and shopper demand to surface risk and opportunity VIN by VIN. It reveals competitive insights, shopper behavior, and pricing dynamics, and even identifies underperforming VDPs with merchandising recommendations to boost conversion without cutting price. Put LotGPT to work for your dealership today, totally free, @ https://lotlinx.com/LotGPT/. 2. Podium - Podium, the AI platform trusted by one in three dealerships. Podium helps dealers consolidate sales, service, messaging, and voice into one connected system that actually runs the work. If your AI isn't driving real outcomes, it's time to take a closer look @ https://www.podium.com/car-dealership-guy. 3. Carfax - Drive long-term customer loyalty with CARFAX. Visit @ https://carfax.com/CDG to learn more. Check out Car Dealership Guy's stuff: For dealers: CDG Circles ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://cdgcircles.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dealership recruiting ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgrecruiting.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Fix your dealership's social media ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.trynomad.co⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ For industry vendors: Advertise with Car Dealership Guy ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgpartner.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Industry job board ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://jobs.dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Request to be a podcast guest ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠http://www.cdgguest.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Topics: 07:30 Why Gross Per Deal Is the Wrong Metric 10:25 The Inventory That Sells Faster and Makes More 12:40 The 19-Point Service Retention Gap 13:00 Miss Year One… Lose the Customer 28:00 The 20% Lift from Trust-Based Messaging 28:15 The 30% Lift from Coordinated Messaging 31:30 The Goldmine Most Service Lanes Ignore 33:20 The Used Car Section That Outsold the Rest 38:36 Without Loyalty, Dealer Economics Collapse Car Dealership Guy Socials: X ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Most financial products are optimized for transactions, not human emotion. For many people, this transforms an already fraught topic into pure anxiety. Our guest today is building banking for what she calls the Cortisol UI. Melissa Douros has spent over 26 years in financial services, starting in debt collection and now serving as the Chief Product Officer at Green Dot. Early on, she learned firsthand that shame is a terrible retention mechanism. That lesson now shapes how she builds financial products for millions of users — for whom the time spent simply navigating their finances can be the most stressful of the day. In this episode, Melissa shares: How finserv companies can design for the “Cortisol UI“ by building trust and experiences that reduce anxiety before the transaction An experiment she ran for Discover's 5% cashback program where test users collapsed under decision paralysis — proving that more choice can actually increase financial stress How she flipped Great Wolf Lodge's booking model from 70% call center to 90% digital while enhancing the human experience And how Green Dot is navigating AI and agentic commerce without breaking the one thing banks can't afford to lose: trust Links Melissa's: https://www.linkedin.com/in/melissadouros/ Green Dot Corporation: https://www.greendot.com/ Resources LaunchPod - Nan Yu: https://www.youtube.com/watch?v=27rGB-6XQJg LaunchPod - Ben McAllister: https://www.youtube.com/watch?v=P-6Cs3RJeZw Chapters 00:00 Introduction 01:00 Melissa's finserv background and how she landed in product 05:10 How Green Dot builds trust as a financial services product 07:29 Building for the "Cortisol UI" to lessen user stress, especially in finance 9:55 Quietly fixing customer issues while not inundanting them with feature releases 14:35 Green Dot moving compliance from the backend to a key part of the product team 16:20 Launching AI features in a high-risk industry 18:36 Decision paralysis and Discover's failed attempt at a 5% cashback reward program 24:57 How Melissa digitized Great Wolf Lodge's customer experience 30:51 Conclusion Follow LaunchPod on YouTube We have a new YouTube page! Watch full episodes of our interviews with PM leaders and subscribe! What does LogRocket do? LogRocket's Galileo AI watches user sessions for you and surfaces the technical and usability issues holding back your web and mobile apps. Understand where your users are struggling by trying it for free at LogRocket.com.Special Guest: Melissa Douros.

In this episode, we explore the innovative journey of ValueJet, a Nigerian airline that has recently introduced Viki, the first AI concierge in Africa.  Temi Adjijola, the head of business program and IT at Value Jet, discusses the airline's mission to make flying accessible to more people in Nigeria, where air travel is still underutilized. Joining Temi is Rodger Whittle, Commercial Director and Juan Felipe Restrepo, Chief Product Officer at KIU System Solutions who created Viki and provide over 70 airlines worldwide with a comprehensive, cloud-based, AI-powered suite of IT services for airlines, focusing on Passenger Service Systems (PSS), Departure Control Systems (DCS), and a proprietary Global Distribution System (GDS).  The conversation delves into the challenges faced by the airline industry in Nigeria, the adoption of technology to enhance customer experience, and the significant role of AI in streamlining operations and improving service delivery. The guests also share insights on the future of AI in aviation, including potential applications in customer service, operational efficiency, and revenue management.  Chapters 00:00 Introduction to Value Jet and AI Concierge 06:42 Value Jet's Business Model and Market Positioning 12:45 The Role of AI in Enhancing Customer Experience 20:22 Industry Feedback and Adoption of AI Solutions 28:06 Future Applications of AI in Aviation 38:53 Expansion Plans and Strategic Growth for Value Jet CONNECT WITH RODGER CONNECT WITH JUAN CONNECT WITH TEMI  

What happens when a single-product company decides to build a second—or a third—without unraveling the success of the first? The leap from one product to many rarely doubles the complexity; it multiplies it. Product leaders suddenly face sharper trade-offs: when to place bold bets, how to allocate finite resources, and how to distinguish between transformational expansion and slow erosion of a hard-won core. The challenge isn't just growth—it's protecting what already works while building what's next.Anneka Gupta, Chief Product Officer at Rubrik, brings hard-earned perspective from leading a portfolio spanning data protection, cyber recovery, and identity resilience, and from helping scale LiveRamp from an early-stage startup into a data connectivity leader. She shares the practical frameworks she uses to stack rank investments, the hidden cost of starving the core business in pursuit of innovation, and the lessons behind an acquisition that fell short of expectations yet unlocked unexpected opportunity. The result is a candid look at portfolio strategy in the real world—where focus, discipline, and clarity of intent matter more than ambition alone.Resources from this episode:Subscribe to The CPO Club newsletterConnect with Anneka:LinkedInRubrik

Enterprise risk leaders are currently struggling to move beyond static, episodic checklists while managing the data "fire hose" generated by continuous monitoring. In this episode, Dean Alms, Chief Product Officer, and Eric Hensley, Chief Technology Officer at Aravo, break down how AI-native orchestration transforms fragmented risk data into a holistic, board-level resilience strategy. They examine practical shifts toward exception-based monitoring, the automation of rote tasks like document ingestion, and the necessity of governing "responsible AI" practices within the vendor ecosystem. This episode is sponsored by Aravo. Learn how brands work with Emerj and other Emerj Media options at emerj.com/partner. Want to share your AI adoption story with executive peers? Click emerj.com/expert for more information and to be a potential future guest on the 'AI in Business' podcast!

Recruiting has always been shaped by the time and resources available. Resumes are short because recruiters only have a finite amount of time to read them. Interview shortlists are small because hiring managers can only meet so many candidates. The whole funnel narrows because no team can fully evaluate everyone who applies. None of these are strategic choices, they're simply workarounds for human capacity. Now AI agents can screen hundreds of candidates in a matter of hours, run outside business hours, and deliver structured evidence for recruiters to review. The data coming back is already challenging assumptions about how these processes should work, while the growing influence of AI on who progresses through the hiring process makes questions around ethics, fairness, and regulatory compliance impossible to ignore. So how should TA leaders rearchitect their processes while keeping them responsible? My guest this week is Sachit Kamat, Chief Product Officer at Eightfold. In our conversation, Sachit shares early data from AI interviewing at scale and explains why it's time to reimagine recruiting processes as the traditional constraints around time and resources start to fall away. In the interview, we discuss: Lifting capacity limitations in recruiting The impact of AI interviewing on the candidate experience What humans do better than technology Radically improving the candidate experience. Building agent scale processes The first steps to transforming recruiting Regulation and responsibility Could the time to hire be reduced to less than 1 hour? What does the future look like? Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Triona Buckley is Chief Product Officer at Actionstep, and a strategic leader with more than 20 years' experience driving growth, innovation, and transformation across law firms and legal technology businesses in North America, Europe, Australia, and New Zealand. Known for challenging conventional thinking and aligning innovation with real business outcomes, Triona is focused on delivering solutions that empower firms to embrace the thriving future of midmarket law. To learn more about Actionstep, visit: https://www.actionstep.com/ For more information about Trace, check out: https://www.actionstep.com/trace/ To book a demo, go here: https://www.actionstep.com/book-a-demo/ Find Triona Buckley, Chief Product Officer at Actionstep on LinkedIn at: https://www.linkedin.com/in/trionabuckleysaunders/

In this episode of Scouting for Growth, Sabine VanderLinden sits down with Manish Shah, President and Chief Product Officer at Majesco, to explore the rapidly changing landscape of insurance.  Together, they examine how AI is shifting the industry from being purely a protector to one that also focuses on prevention and dynamic participation. The conversation covers everything from the persistent protection gap and the urgent need for behavioral—not just technological—transformation in insurance to the practical realities and fears surrounding the implementation of agentic AI systems.  Manish Shah shares actionable insights on overcoming internal resistance, building trust with customers, and the importance of leadership courage. Throughout, listeners will gain an insider's view on how insurance models are transforming and what sets bold, future-ready leaders apart. KEY TAKEAWAYS I was delighted to welcome Manish Shah to explore how the insurance industry is being transformed at its core. Our discussion began with the fundamental premise that insurance is built on trust and a promise of protection—yet today, both are being challenged by shifting customer expectations, legacy systems, and the rapid evolution of AI technologies.  Manish emphasized that closing the protection gap is not merely an issue of customer education but primarily a challenge of product and experience design. If customers do not understand or value our offerings, it's a failure of design, not comprehension. We agreed that the path to genuine transformation must be grounded in a behavioral shift—beyond technology upgrades or business process reengineering. Transformation executives must start by listening deeply to customers, adapting to their evolving needs, and fostering a culture that is not afraid to take bold risks rather than settle for incremental change. The conversation also delved into how AI, when embedded into the core—not bolted on as an afterthought—can help insurers move from process-led to truly human-centered operations. This enables better capacity, more personalized experiences, and the ability to anticipate rather than react to customers' needs. Crucially, Manish Shah articulated the importance of trust, transparency, and auditability in the AI era: true trust is built through consistent, clear, empathetic engagement, supported by AI that augments—not replaces—human judgment. The insurers that will thrive in the next 3-5 years are those who are brave enough to rethink their business models, leverage intelligent, agentic cores, and prioritize behavioral change.  The future belongs to those willing to become active partners in their customers' lives, focused on prevention, participation, and peace of mind. BEST MOMENTS “If our customers don't understand or see the value in the product, then it is a design problem. It's not really a customer problem or an education problem. “Trust is built in small moments, not in any marketing material or strategic deck.”  “If we can actually execute well as an industry, insurance should feel more like a proactive safety net than a just reactive payment mechanism.”  “The brave ones… are those who are willing to rethink their business model and not just the tech stack.”  ABOUT THE GUEST  Manish Shah is the President and Chief Product Officer at Majesco, a leader at the intersection of technology, product strategy, and insurance industry expertise.  With over 30 years in the insurance sector, Manish Shah has been both a witness and a driver of major transformation, from the analog days of the industry to today's AI-driven innovation. He is particularly passionate about embedding intelligence into the foundation of insurance operations—not just talking about AI, but delivering it as an engine of change.  At Majesco, Manish Shah oversees strategy for their cloud-native, intelligent core platform, with a special focus on agentic workflows, operational effectiveness, and preparing insurers for future challenges and opportunities in P&C, Life, Health, and Benefits. If you want to connect with Manish Shah, he encourages open dialogue and learning across the industry. ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures

Today's guest is Hemant Banavar, Chief Product Officer at Motive. Hemant leads product strategy for AI-driven systems that bring real-time visibility and decision support to safety-critical physical operations. Hemant joins Emerj Editorial Director Matthew DeMello to unpack what changes when AI moves from after-the-fact reporting to edge-based, real-time detection and feedback — where accuracy and low latency determine whether insights actually prevent incidents. Hemant also shares practical takeaways on replacing lagging indicators with frontline feedback loops, combining video and operational telemetry to surface actionable risk signals, and building an ROI case through fewer incidents, lower insurance and fuel costs, and more consistent operational performance. This episode is sponsored by Motive. If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show. Episode Notes: 12:33 - 12:50: Since January 1, 2023, Motive estimate that the Motive AI Dashcam is estimated to have helped prevent over 170,000 accidents and saved 1,500 lives 12:46: Based on an internal study of customers with 150 or more active monthly vehicles and at least 90% AI Dashcam adoption for at least 12 months. Some of the AI Dashcam Plus features like hands-free communication aren't available until later in 2026. For more, visit: https://gomotive.com/blog/introducing-ai-dashcam-plus-uk/

Corinna Stukan, Product Leader and Founder of Fintech marketplace Bizzy, lays out practical advice for connecting your product roadmap to business goals. She explains how a metrics one-pager aligns day-to-day product decisions with company goals, why understanding whether your business is in growth, acquisition or cost-control mode should shape every prioritisation call, and how to frame initiatives so stakeholders see commercial impact, not just better UX.Chapters4:00 — Why product people should care about business acumen6:01 — Organisational causes of weak commercial context for PMs8:10 — What business acumen means in practice9:10 — Wake-up story: prioritisation shifted after asking the CEO about revenue drivers11:05 — Misalignment: company goals vs team OKRs12:13 — How to run the metrics one-pager and link product to business goals14:37 — Strategy: where we are, where we're going, how we'll get there15:03 — Encouraging ideas while setting business context17:01 — Running collaborative bets before creating the roadmap19:20 — Communicating value: turn “better onboarding” into business impact22:08 — Avoiding over-attribution and internal attribution fights23:05 — Example: marketing's 12 touchpoints and joint contribution to acquisition24:26 — Practising stakeholder storytelling; where LLMs help and don't29:17 — Presentation craft: fewer slides, start with numbers, end with actions31:03 — Using LLMs for synthesis, not hOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Fred Davis sits down with Artem Koren, Co-Founder and Chief Product Officer of Sembly AI, for a grounded discussion on where AI meeting tools are delivering real business value. Koren explains why the future of workplace AI goes far beyond simple transcription and into structured meeting intelligence that drives measurable outcomes after conversations end.The conversation explores the growing saturation in the AI market, the shift toward agent-driven workflows, and how serious operators are separating practical impact from hype. Koren also shares his balanced view on what the industry is getting right — and wrong — about AI as adoption accelerates across the enterprise.Website: https://www.sembly.aiEmail: artem@sembly.aiLinkedIn: https://www.linkedin.com/in/akoren

Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, and ServiceNow, the AI control tower for business reinvention, have signed a multi-year partnership to help enterprises speed up AI adoption across their businesses and functions. Enterprises are increasingly looking for experts who can reimagine how work is transformed with AI, especially in back-office functions like human resources, finance, supply chain, procurement, and employee services. As part of this partnership, TCS, who operate a global service delivery centre in Ireland, will develop solutions on the ServiceNow platform that will use trusted AI and a unified governance model to make enterprise workflows more efficient, proactive, and insight-driven. These solutions will be offered through TCS's AI-led, autonomous global business solutions portfolio. Amit Zavery, President, Chief Operating Officer and Chief Product Officer, ServiceNow, said, "As global enterprises rethink operating models for growth and efficiency, they are looking for partners that can deliver innovation, execution, and governance at scale. Together with TCS, we are helping enterprises move beyond isolated AI experiments by building agentic AI natively into workflows, modernising legacy environments, and driving measurable business outcomes." Aarthi Subramanian, Executive Director – President and Chief Operating Officer, TCS, said, "Today, enterprises are ready to move beyond AI pilots to scaled, business-wide transformation. Our partnership with ServiceNow brings together trusted AI, modern workflows, and deep industry knowledge that will help customers reimagine workflows for the AI era using TCS's five-stage AI Autonomy Framework. This collaboration will help clients embed intelligence across their IT, business operations, and customer functions, driving speed, efficiency, and sustained competitive advantage." The new offerings will break down silos between corporate functions and business units, transform the flow of work using agentic AI, and enable clients to get a holistic, insights-driven view of their organisations. For example, HR operations could shift from fragmented services to a unified, experience-led hire-to-retire lifecycle that increases employee productivity, engagement, and retention. In addition, customer order processing could change from a slow, multi-step order cycle to a high-velocity revenue engine that improves cash flow and revenue predictability, unlocking capital for growth. Currently, TCS is the largest user of ServiceNow's IT Asset Management, deploying the offering across thousands of devices used by TCS's workforce over a period of three months. This highlights a strong foundation that not only validates the partnership but also affirms the credibility of the solutions that both organisations aim to deliver for their clients. The two companies will also invest in co-innovation labs, solution showcases, and integrated go-to-market programs for clients. The TCS partnership with ServiceNow will play a central role in supporting TCS's aspiration to become the world's largest AI-led technology services company.

Hyland Brings Enterprise Content Management to Pathology with TribunDigital pathology adoption is picking up speed, but many organizations are discovering that scanners and AI alone do not solve the hard problems. The real challenge is the lack of standards that holds back efforts to scale and optimize. In this interview, Michael Campbell, Chief Product Officer at Hyland, breaks down why enterprise content management is becoming essential for digital pathology. He explains Hyland's partnership with Tribun Health, how responsibilities are split between digitization, analysis, and backend imaging governance, and what health IT leaders should be thinking about as pathology moves beyond pilot programs. The conversation also touches on Hyland's broader product roadmap, including how agentic AI fits into enterprise workflows and why transparency and auditability matter for adoption.Where do you see the biggest bottleneck in digital pathology today? Is it technology, standards, or operational governance? Share your perspective in the comments.

Anjali Jameson, Chief Product Officer at Arbiter, says the hard part is not gathering data. It is getting action across patients, providers, and payers without breaking what already works.“Automating something that's broken is not going to necessarily give us better outcomes.”Arbiter is a care orchestration platform built for patients, providers, and payers together, not a single point solution. The operating spine ingests and makes actionable data across the patient journey, including provider directories, EMR integrations, claims, and financial and policy data from health plans, then connects it to highly personalized multi channel agentic outreach. You will hear why cross system context matters, how total cost of care stays in view while each stakeholder chases different leading metrics, and what it looks like to move from automation into optimization, like going from a call center scheduling flow to 60 percent conversion and pushing toward 95 percent conversion.Timeline00:40 Care orchestration platform, operating spine, data across the patient journey04:33 Misaligned incentives, prior authorizations, 12 to 14 hours a week09:42 Total cost of care, star metric, building for different metrics12:25 Long form personalized videos, transportation, education, medication management15:02 Prior authorization from three to six days to almost instantaneous22:07 COVID, provider messaging two, three X, AI responds fasterSubscribe and share it with someone who is building in health tech.

Hex Trust CPO Giorgia Pellizzari explores Bitcoin's evolution into a yield-bearing asset, the strategic launch of wrapped XRP, and the path to scaling RWA tokenization. Giorgia Pellizzari, Chief Product Officer at Hex Trust joined CoinDesk Live at Consensus Hong Kong to provide a deep dive into the institutional shifts defining the digital asset landscape. Looking back at 2025 as the "Year of bitcoin," she explains how the launch of new primitives like the Babylon protocol transformed bitcoin from a "lazy asset" into a productive, yield-bearing instrument for institutions. The conversation highlights Hex Trust's issuance of wrapped XRP (wXRP). Pellizzari details how this regulated 1:1 backed asset is bridging the gap between the XRP Ledger and high-velocity DeFi ecosystems like Solana, Ethereum, and Optimism.  Pellizzari also offers a look at the future of Real-World Asset (RWA) tokenization, citing the DTCC's move to tokenize hundreds of billions of dollars as a massive structural catalyst. She argues that while infrastructure is ready, the missing piece remains secondary market liquidity and regulatory comfort. - This episode was hosted live by Jennifer Sanasie and Will Foxley at Consensus Hong Kong 2026, presented by Hex Trust.

On the podcast, I talk with Michael and Mark about the boom in hardware-enabled subscriptions, why nothing worked until they stopped optimizing and started building a better product, and how they doubled their price to $79 even though the data said they could charge more.Top Takeaways:

Ed Baker's resume reads like a founder's fantasy.At Harvard, he launched Date Site, an early dating platform. His next venture, Friend.ly, grew to more than 25 million users and was acquired by Facebook. At Facebook, Ed helped lead international growth as the company crossed one billion monthly active users. He later joined Uber as VP of Product and Growth, where he helped define weekly trips as the company's north-star metric and scaled the business from hundreds to thousands of employees.In 2017, Ed left Uber, moved back to Boston, and decided to rebuild his health. Within six months, he transformed himself into an elite triathlete and went on to win his first Ironman in Lake Placid. Along the way, he became deeply focused on recovery, sleep, and performance data.After founding AnyQuestion, which was acquired by WHOOP, Ed joined the company and now serves as Chief Product Officer. He leads product strategy across product, design, software, and AI, helping millions of members optimize their health and training.In this episode, Ed shares how he applies the same systems thinking to business, athletics, and life.You will learn how to:• Build viral growth loops and sustainable user acquisition• Choose and operationalize the right north-star metric• Balance speed and product quality at scale• Train, recover, and sleep for long-term performance• Use wearable data and AI to prevent burnout• Build teams that execute without micromanagement• Design a life that supports both ambition and healthWhether you are scaling a startup or pushing your personal limits, this conversation offers a blueprint for achieving extraordinary growth without sacrificing well-being.

In this episode, Carlos Gonzalez de Villaumbrosia, Founder & CEO at Product School, interviews Tim Simmons, Chief Product Officer at Walmart International, the retail giant serving 255 million customers weekly across 18 countries. Tim is leading a massive transformation to move from decentralized tech stacks to global platforms that empower local innovation.Tim explains why complexity is actually a competitive advantage when training AI. He dives deep into Agentic AI and the concept of Orchestrators—systems that manage workflows between agents to automate tasks like user story generation with 88% accuracy. He also shares the strategy behind the Walmart Translation Platform (WTP), which has cut translation costs by 99% while increasing speed and trust.What you'll learn:The Orchestrator Strategy: How to build AI systems where project manager agents coordinate tasks for maximum efficiency.Global vs. Local: A framework for building core platforms that scale while allowing for hyper-local customization.The ROI of AI: How Walmart tracks adoption and accuracy, not just productivity.Human in the Loop: Why keeping humans involved in AI workflows actually makes the models smarter over time.Key takeaways:Complexity is Data: The more you expose AI to your organization's complexity, the more resilient and accurate it becomes.Trust Through Nuance: Successful localization isn't just word-for-word translation; it's about capturing intent to build customer trust.Platform Discipline: Moving from bespoke builds to multi-tenant codebases is essential for scaling innovation globally.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Tim SimmonsSocial Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here

Alan Byrne, Product Leader for Mozilla's Firefox extensions ecosystem, argues that the best product work is less doctrine and more judgement. In conversation with LRandy Silver, he breaks down why prioritisation frameworks like RICE and MoSCoW often masquerade as science while quietly embedding subjectivity—and why he prefers writing clear “what and why” statements over chasing false precision.From his experience at QuickBooks and Twitter, Alan explores when PRDs are genuinely valuable (complex systems, high risk, trust and safety concerns) and how to keep them lean enough to stay useful. The discussion also digs into the tension between moving a metric and doing right by users, the dangers of gamifying growth, and how product managers can translate customer problems into narratives that align engineers, executives, and sales.Chapters03:30 Product as philosophy04:41 Studying product vs learning in the field07:25 The real job: understand users and their “why”08:21 Why prioritisation frameworks often fail in practice10:58 Decision-making without false precision13:14 Goal-led roadmaps and narrative alignment14:22 Metrics, ethics, and avoiding gamification traps18:35 When PRDs help, and how to keep them lean22:37 Prototyping, vibe coding, and where it falls apart25:14 Communication, compromise, and working documents27:36 Preventing overbuild and defining “good enough”30:39 Handling “can't you just…” from sales and marketing33:28 What Alan wishes he knew five years ago34:49 Explaining product management to non-product peopleOur HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

72% of smartphones run Android. Just 28% run iOS.Yet Apple's App Store generates billions—because for years, it controlled the only path to iPhone users.Until March 2024.The EU's Digital Markets Act forced Apple to open iOS to alternative app marketplaces, legally shifting the iPhone from a closed console to something closer to an open computer. But the transition came with friction, including a controversial install Core Technology Fee that left many developers questioning what “open” really meant.In this episode, Erick Espinosa sits down with Artur Assanskiy, Chief Product Officer at Onside, to unpack what actually changed, why developers hesitated, and how alternative iOS distribution is evolving in Europe.Find out more about Artur Assanskiy here. Learn more about Onside here.Reach out to today's host, Erick Espinosa - erick@sociable.coGet the latest on tech news - https://sociable.co/ Leave an iTunes review  - https://rb.gy/ampk26Follow us on your favourite podcast platform - https://link.chtbl.com/rN3x4ecY

Kiren Sekar (CPO @ Samsara) joins us to deconstruct the "Innovation Engine" behind Samsara, and how this system drives real-world impact and ROI across their products. We explore Samsara's decade-long compound product strategy and the mechanics of accelerating feedback loops in an era where the primary bottlenecks shift from code generation to customer feedback and absorption of change. Kiren details how their data flywheel expands the aperture of what is possible to build and we dive into the system of customer-driven innovation: advisory boards, “spark sessions” to test hypotheses and gain unfiltered feedback. Plus we talk about the power of embedding engineers in frontline environments (from truckyards to construction sites) to cultivate “taste,” customer empathy and trigger non-linear ideas. ABOUT KIREN SEKARKiren Sekar is the Chief Product Officer at Samsara (NYSE: IOT), where he has helped lead the company from a hardware-hacking startup in a basement to a global leader in Connected Operations with over $1.5B in ARR. An early leader at Meraki (acquired by Cisco for $1.2B) and an Apple veteran with multiple patents, Kiren specializes in the rare intersection of hardware, massive-scale data, and AI. He is the architect of a platform that now processes trillions of data points for the industries that keep the world running—trucking, construction, and logistics. This episode is brought to you by Retool!What happens when your team can't keep up with internal tool requests? Teams start building their own, Shadow IT spreads across the org, and six months later you're untangling the mess…Retool gives teams a better way: governed, secure, and no cleanup required.Retool is the leading enterprise AppGen platform, powering how the world's most innovative companies build the tools that run their business. Over 10,000 organizations including Amazon, Stripe, Adobe, Brex, and Orangetheory Fitness use the platform to safely harness AI and their enterprise data to create governed, production-ready apps.Learn more at Retool.com/elc SHOW NOTES:Real-world ROI The Intersection of Bits and Atoms: How Samsara supported customers through a once-in-a-century snowstorm using real-time AI insights (3:59)The Practicality Filter: Why low-margin, high-utility businesses are the best "BS detectors" for product builders (9:25)Deconstructing the compound product strategy: 10 years of feedback loops, scaling empathy, and technical capabilities (10:53)Accelerating your innovation flywheel, customer and product feedback loops (14:39)The New Bottleneck: Why writing code is no longer the constraint, and how to optimize for customer absorption of change (19:58)The Data Flywheel: Leveraging trillions of proprietary data points to solve new problems and expand your innovation engine into new capabilities (23:36)Embedding engineers in customer problems: Why there is no substitute for engineers seeing the frontline environment firsthand (29:56)How customer empathy and "taste" amplify the benefits of AI coding agents (33:26)Building a system of customer-driven innovation: Utilizing Advisory Boards and "Spark Sessions" to turn 10,000+ customers into co-creators (37:40)Rapid fire questions (47:50)This episode wouldn't have been possible without the help of our incredible production team:Patrick Gallagher - Producer & Co-HostJerry Li - Co-HostNoah Olberding - Associate Producer, Audio & Video Editor https://www.linkedin.com/in/noah-olberding/Dan Overheim - Audio Engineer, Dan's also an avid 3D printer - https://www.bnd3d.com/Ellie Coggins Angus - Copywriter, Check out her other work at https://elliecoggins.com/about/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Cheryl Platz, Cheryl Platz, former UX Director for Riot Games, Scopely and Author of "The Game Development Strategy Guide," returns to The Product Experience to explore how video game design principles can transform product development. From her time at Riot Games and Marvel Strike Force to teaching at Carnegie Mellon, Cheryl shares hard-won lessons about player motivation, onboarding, and building products that thrive. Discover why competition is no longer the primary driver of modern gaming, how a children's game taught her about gendered design assumptions, and how she turned a catastrophic server outage into a UX win that made Reddit happy.Chapters06:03 Game development is cloud services plus filmmaking07:08 The problem with silos in game studios08:24 “Modern” games: live service, messy business models, shifting tastes09:58 Defining a game: players decide if you got it right11:41 Motivators of play and why they matter to product people12:26 Disney Friends: the moment a playtest rewrote the design17:19 Classic vs modern motivators: what technology changed20:41 The research that challenged the “games are competition” assumption22:36 Why game lessons translate to enterprise software (and where gamification goes wrong)25:19 Pro-social design: trust, safety and communities at scale28:33 Designing for companionship and shared experiences34:43 Onboarding as growth strategy, not a “nice to have”37:38 Journey mapping 100 levels: making invisible drop-off visible39:25 On-demand learning beats one-and-done tutorials41:58 Advice for people trying to break into games during layoffs44:36 Turning a sixth anniversary outage into a UX win Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.

Chris Rose - Co-Founder & Chief Product Officer: Abre - A K-12 Data Platform. This is episode 816 of Teaching Learning Leading K12, an audio podcast. Zach VanderVeen and Chris Rose are the Co-founders of Abre, a modern K–12 data platform that centralizes tools, analytics and information for educators, students and families. They serve as the company's Chief Innovation Officer and Chief Product Officer, respectively.  Zach and Chris began their careers in the classroom as teachers, later taking on roles across education including administrators, coaches and technology directors. Through their work, they saw firsthand how fragmented and outdated education software made it harder for districts to support students effectively. What started as conversations about breaking down data silos in their own district ultimately led them to found Abre.  Today, Zach and Chris continue to draw on their classroom roots to address the real challenges districts face, working to eliminate the data disconnect and make information more accessible, useful and impactful for educators and the communities they serve. Chris Rose joins us today on Teaching Learning Leading K12 and shares Abre with us. Great conversation! Awesome focus! So much to learn and think about! Thanks for listening! Thanks for sharing! Before you go... You could help support this podcast by Buying Me A Coffee. Not really buying me something to drink but clicking on the link on my home page at https://stevenmiletto.com for Buy Me a Coffee or by going to this link Buy Me a Coffee. This would allow you to donate to help the show address the costs associated with producing the podcast from upgrading gear to the fees associated with producing the show. That would be cool. Thanks for thinking about it.  Hey, I've got another favor...could you share the podcast with one of your friends, colleagues, and family members? Hmmm? What do you think? Thank you! You are AWESOME! Connect & Learn More: https://abre.com/ https://www.linkedin.com/in/zacharyjvanderveen/ https://www.linkedin.com/in/christopherrosein/ Length - 48:15

In a podcast recorded at ITEXPO / MSP EXPO, Rob Allen, Chief Product Officer at ThreatLocker, joined Doug Green, Publisher of Technology Reseller News, to discuss why MSPs must rethink traditional cybersecurity approaches. Allen outlined how ThreatLocker's zero-trust platform flips the conventional detect-and-respond model by blocking everything by default and allowing only explicitly approved activity. Allen explained that detection-based security tools inevitably fail against unknown threats, leaving MSPs exposed to ransomware and lateral network attacks. ThreatLocker's approach combines application allow-listing, behavior control, and dynamic network restrictions to dramatically reduce attack surfaces. By limiting not only what applications can run—but also what they can do once running—ThreatLocker prevents common techniques such as “living off the land” attacks and remote encryption scenarios that bypass traditional endpoint protection. From a channel perspective, Allen stressed that cybersecurity is not optional and should never be positioned as an add-on. “If the thought of your customers getting hacked doesn't keep you up at night, you're not doing it right,” he said. “MSPs need to be confident in their advice and willing to make security mandatory, not negotiable.” That confidence, he noted, is what separates trusted advisors from providers who inherit blame after an incident. The discussion concluded with a call for MSPs to adopt balanced security stacks that combine detection with proactive control. By implementing zero trust as a foundational architecture rather than a reactive measure, ThreatLocker enables MSPs to protect customers more effectively while reinforcing long-term trust—an outcome Allen described as both a technical and business win for the channel. Visit https://www.threatlocker.com/

With over $2 trillion in deposits already lost to digital banks and fintechs, incremental banking improvements are no longer a strategy; they're a liability. Today, I'm joined by Benjamin Conant, Chief Product Officer at Alkami and Co-founder of MANTL, to discuss insights from their new 2026 Banking Predictions Report and what it reveals about why banks and credit unions are quietly falling behind. The discussion focuses on unifying systems that have operated in silos for decades, turning branches into profit engines, finally making AI deliver results, and consolidating vendors who can create solutions at speed and scale. Institutions that endure the next three years won't be the ones making minor updates to failing systems. They'll be the ones willing to take bold actions and operate with the urgency and resilience that the future demands. This isn't a debate about following trends. It's about how you execute.

Today's guest is Dean Alms, Chief Product Officer at Aravo. Aravo is an enterprise software company focused on third-party risk management and compliance platforms that help organizations manage vendor, supplier, and partner ecosystems across regulatory, operational, and reputational risk domains. Dean joins Emerj Editorial Director Matthew DeMello to examine how third-party risk has evolved into a data and AI-driven, board-level visibility and resilience challenge, and how automation is reshaping the way enterprises identify, remediate, and monitor risk at scale. Dean also shares practical workflow changes, including using AI to automate document ingestion and survey validation, generate corrective actions, and enable natural language access to risk data. The discussion highlights how these approaches reduce operational cost, improve data integrity, support continuous monitoring models, and help enterprise leaders protect revenue, reputation, and regulatory posture across complex supplier networks. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! This episode is sponsored by Aravo. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.

In this episode of FP&A Unlocked, host Paul Barnhurst sits down with Ned Harding - a true pioneer in the data analytics space - to talk about why most data tools still don't meet the needs of today's collaborative teams. From building Alteryx from the ground up to launching a new venture (Enso Analytics), Ned shares his take on what's broken in data workflows and how FP&A teams can fix it.Ned Harding is the Chief Product Officer at Enso Analytics, a platform that helped define the self-service analytics category. He started coding at eight years old, taught himself from PDP-11 manuals, and has spent the last two decades creating tools used by hundreds of thousands of analysts worldwide. He's a product guy through and through, and he's on a mission to help teams work smarter with their data.Expect to Learn:Why most data tools fall short when it comes to real team collaborationThe importance of repeatability and testing in FP&A workflowsHow to avoid common pitfalls with AI and overfitting in forecastingWhy Excel is both a lifesaver - and a landmineHow to build a true “culture of analytics” across your entire orgHere are a few relevant quotes from the episode:“The biggest successes happen when teams collaborate - analytics shouldn't be a solo act.”- Ned Harding“If your team's not getting value from your data work, you're not doing your job.”- Ned HardingNed shares practical insights on how FP&A teams can become strategic partners by embracing collaborative, repeatable analytics. He emphasizes the value of integrating data across teams, avoiding AI pitfalls, and applying the scientific method to drive consistent, data-informed decision-making.Campfire: AI-First ERP:Campfire is the AI-first ERP that powers next-gen finance and accounting teams. With integrated solutions for the general ledger, revenue automation,close management, and more, all in one unified platform.Explore Campfire today: https://campfire.ai/?utm_source=fpaguy_podcast&utm_medium=podcast&utm_campaign=100225_fpaguyFollow Ned:LinkedIn - https://www.linkedin.com/in/ned-harding-34a57526/Company - https://www.linkedin.com/company/enso-analytics/Website - https://ensoanalytics.comEarn Your CPE Credit For CPE credit please go to earmarkcpe.com, listen to the episode, download the app, and answer a few questions and earn your CPE certification. To earn education credits for FPAC Certificate, take the quiz on earmark and contact Paul...

Money keeps moving while the world sleeps, and the rails behind it are evolving fast. We sit down with Pat Antonacci, Chief Product Officer at The Clearing House, to break down how CHIPS, ACH (EPN), and RTP each power a different promise - liquidity, scale, and always‑on finality and why that mix is reshaping how businesses and consumers move funds.Pat explains why CHIPS dominates high‑value cross‑border flows and how its netting algorithm delivers 30:1 liquidity savings that matter on volatile days. We trace ACH's steady rise, including same‑day and intraday growth, and dig into record holiday peaks that reveal the hidden rhythms of settlement. Then we go deep on RTP: eight years in, 98% of U.S. real‑time traffic, rising daily volumes, a $10 million limit, and use cases spanning account‑to‑account moves, brokerage funding, wallet top‑ups, gig payouts, loan disbursements, and tuition deadlines that can't wait until Monday.The conversation tackles big questions: Are rails competing or complementing? Where are checks being displaced? How do Request for Payment and ISO 20022 unlock cleaner data and fewer exceptions? We explore the 2026 landscape - APIs, cloud, AI‑driven fraud controls, open banking momentum and why the smart strategy is matching the rail to the job: ACH for routine batches, RTP for precise timing and finality, and CHIPS for high‑value, cross‑border certainty. Pat also previews The Clearing House roadmap, from broader RTP ubiquity and fraud tools to extended CHIPS hours that bring wires closer to continuous availability.If you care about how money actually moves and how that movement shapes cash flow, customer trust, and the broader economy, this conversation is your field guide. 

Yep - we are at the start of a new world - a world where AI is going to be 'even bigger than the internet'. And as the leaders of challenger brands in CPG, we've gotta lean in. In this episode of Brand Growth Heroes, I'm joined by one of my oldest and best friends, Paul Adams, CPO & Marketing at a multi-billion dollar company, Intercom AND he is building Fin.ai. If you're not in 'Tech' you may not have heard of him, but Paul Adams is one of the world's most prominent tech product designers, researchers, and authors -  recognised as one of the world's leading thinkers on the the intersection between humans and technology... and now between humans, commercialisation and AI.... amongst many other aspects of tech that most of us are not even privy to!  Described as "one of Silicon Valley's most wanted", he's also one of my closest friends, and I can't tell you how proud we are of the young man who rocked up to live with us in Balham in 2002 to work at Dyson, his very first job. After only a few years he was poached by Facebook, where he made the platform 'mobile' and then Google, where he worked on making Gmail, Google and YouTube mobile too. It was while working for these behemoths that he moved to San Francisco with his wife Jennifer, who's one of my three besties (Love you, Jen), and became globally renowned on the Tech speaker scene. In this episode, Paul argues that AI isn't just another new channel or tool. It's a platform shift on the scale of the internet and potentially bigger. We talk about why the moment we're in feels eerily similar to 1999, why marketing is getting less effective across the board, and why the brands that win next will look very different to the ones that won the last cycle.A bit more background on Paul:"Most Wanted" Status (2011): Paul Adams was highlighted by Fortune as a highly sought-after talent in Silicon Valley following his significant contributions to major tech firms.Google (Social Research): At Google, he led the social research team, and his work directly influenced the creation of "Circles," which became the foundational feature of Google+. He also worked on Gmail, YouTube, and mobile products.Facebook (Brand Experience): He later joined Facebook as the Global Brand Experience Manager, where he focused on research, design, and product strategy, working with marketers and advertising agencies.Intercom (Product Strategy): He joined Intercom as VP of Product in 2014, later becoming the Chief Product Officer.Thought Leadership: Adams is the author of Grouped: How Small Groups of Friends are the Key to Influence on the Social Web. His work on "The Real Life Social Network" is widely recognized as one of the most viewed presentations on the evolution of social networks.Background: Before his time in tech, he worked as a product designer at Dyson, where he designed electronic appliances. Current Status: As of September 2023, he was working as the Chief Product Officer at Intercom, focusing on product strategy in the age of AI.This isn't a tactical 'AI' for the sake of AI episode. It's a big-picture conversation about what's actually changing, what's already changed, and what brand builders need to understand to stay relevant over the next decade. it was this conversation that made me set up a buzzing new community called NextGen CPG -  a community for AI-native founders.   Take a look and see if you're eligible to join us hereUseful linksConnect with Paul Adams on LinkedIn https://www.linkedin.com/in/pauladams/Connect with Intercom The #1 AI Agent https://www.linkedin.com/company/intercom/Join the NextGen CPG WhatsApp community and LinkedIn page ============================================================Thanks to Brand Growth Heroes' podcast sponsor - Joelson, the commercial law firm=============================================================If you're a founder, you already know how much of your energy goes into building the perfect product, creating standout branding and connecting with your consumers.But don't forget that scaling a CPG business also comes with a maze of legal complexities that can make or break your business journey. From contracts, term sheets and regulatory compliance to protecting your brand's intellectual property as you expand, it's essential to get it right.And that starts with the right legal partner.So we're thrilled to introduce you to Joelson, a leading commercial law firm that specialises in guiding the founders of scaling CPG brands, as Brand Growth Heroes' sponsor.With long-term relationships with clients like Little Moons, Trip, Eat Natural, Bear Graze, and Pulsin, Joelson is also famous for advising the innocent founders in their landmark sale to Coca-Cola! As a female team, we are especially impressed by Joelson's commitment to championing female founders in CPG.Not many law firms are also BCorps, nor do they specialise in helping founders navigate the legal challenges of scaling without stifling the creativity and momentum that got you here in the first place. So thanks, Joelson—we're delighted to have you on board for the second year running.If you'd like to get in touch to find out more, why don't you drop them a line at hello@joelsonlaw.com==============================================.Please don't hesitate to join our Brand Growth Heroes community to stay updated with captivating stories and learnings from your beloved brands on their path to success!Follow us on our Brand Growth Heroes socials: LinkedIn, Facebook, Instagram and YouTube.Thanks to our Sound Engineer, Gyp Buggane, Ballagroove.com and podcast producer/content creator, Kathryn Watts, Social KEWS.

The appointment of Mike Riggs as Chief Product Officer at Empath signifies the company's transition from founder-led intuition to formalized product governance. According to Wes Spencer, Empath reached over 500 MSP customers and now requires more disciplined processes as it moves from early-stage, high-velocity development to operational maturity. Mike Riggs described his role as systematizing elements that were previously managed informally—covering areas from design to engineering—and explicitly stated the intent to strengthen operational accountability for both the platform and its customers.This structural change follows recognition by the founders that their limited technical background required complementary leadership to scale effectively. Advisors highlighted that, while growth and partner engagement met expectations, scaling Empath's platform now demands greater rigor and repeatable operational practices. Empath's platform has evolved from being a convenience service to an operational dependency, with MSPs using it for training, team accountability, and embedded workflows. Mike Riggs emphasized the importance of refining user experience, onboarding processes, and support mechanisms as MSP reliance grows.A central theme discussed is the shift in Empath's product category—from a basic learning management tool toward a broader learning, development, and accountability platform for MSPs. Features such as notification systems and visibility into required actions move the platform beyond content delivery into proactive management of personnel performance and compliance. This evolution brings Empath closer to intersecting with HR, policy, and managerial oversight, compelling the company to balance user engagement features with the need for reliable, auditable, and controlled change management.For MSPs and IT service providers, Empath's shift has operational implications and risk factors. Increasing dependency on a single platform heightens the significance of product stability, disciplined rollout of new features, and clarity of governance. As platforms like Empath become more embedded in day-to-day operations, service providers must reassess processes for vendor risk management, accountability, and internal policy alignment. The move described is not an indicator of problems but of maturation—a transition that typically introduces both new safeguards and greater operational complexity.

What if the real driver of digital disruption isn't technology, but unit economics? In this episode of Technovation, Peter High speaks with Dan Gill, Chief Product Officer of Carvana, about how disciplined unit economics power one of the most ambitious e-commerce models in retail. Rather than leading with engineering for its own sake, Carvana focuses relentlessly on eliminating friction, capturing profit pools, and reinvesting those economics back into customer value. Key highlights from the episode: Vertical integration and competitive advantage Deterministic, self-service digital experiences Proprietary platforms vs. off-the-shelf tools AI-human collaboration at scale

In this episode, we're joined by Liubomyr Pivtorak, Chief Product Officer at Hily, one of the world's fastest-growing dating apps with over 40 million users worldwide.Liubomyr has spent the last 10 years in B2C mobile, including 8 years in the hyper-competitive dating industry, leading products that scaled to 10M+ and 30M+ users globally.He'll take us behind the scenes of how Hily grew in a red ocean market, competing against giants like Tinder, Hinge, and Bumble — by running 100+ in-app experiments every quarter and obsessing over data, user behavior, and retention.You will discover:✅ The experiment-driven framework that powers Hily's growth (100+ experiments every quarter)✅ How to grow in a red ocean market like dating apps✅ What actually worked vs what failed — real growth experiment stories✅ The data-driven mindset behind scaling from millions to tens of millions of users✅ How to compete with giants like Hinge, Bumble, and Tinder using smarter experimentsLearn More:Try Hily → https://hily.com Connect with Liubomyr → https://www.linkedin.com/in/liubomyrp/You can also watch this video here: ⁠⁠https://youtube.com/live/rUiISNtS3ssGet training, coaching, and community: https://appmasters.com/academy/*********************************************SPONSORSGot tons of freemium users who won't upgrade? Encore turns free users into paying customers and reduces churn by adding smart, curated affiliate offers at key user moments. Everyone wins with Encore.Learn more at https://encorekit.com/*********************************************Still designing, resizing, and uploading screenshots manually? AppScreens lets you pick from hundreds of high-converting templates, generate for every device size and language in minutes, and upload automatically to directly to App Store Connect and Google Play Console. Trusted by more than 100K developers and ASO experts worldwide.Try it free: https://appscreens.com/?via=am*********************************************Follow us:YouTube: ⁠AppMasters.com/YouTube⁠Instagram: ⁠@App MastersTwitter: ⁠@App MastersTikTok: ⁠@stevepyoung⁠Facebook: ⁠App Masters⁠*********************************************