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This is the first Datadrivet episode in English! We came across an article from Maria Petrova, VP of Product at Supermetrics from her talk at SaaSiest conference - How Voice of the Customer Can Change Your Product. Supermetrics helps their customers to gather data from many sources in one place, many in marketing. Maria shares how they have a structure and process for bringing user feedback into product development. Every Friday they go through feedback from users. Datadrivet is a podcast by scilla.studio. Do you want help getting started with experimentation in your team? Get in touch with us at scilla.studio or on Linkedin. Do you want to join in and tell us about how your company works with data-driven work? Get in touch with us on Linkedin: The podcast hosts are Joni Lindgren and Jasmin Yaya. --- Send in a voice message: https://podcasters.spotify.com/pod/show/datadrivet/message
"Ten Tips on How Voice and Video Can Be Used by Horse Businesses in 2019" Contact Details for this Episode are available on www.HorseChats.com/SophieBarrington10 Music - BenSound.com Interviewed by Glenys Cox
In this episode, Teri was interviewed on The Happy Doc Podcast by the host, Dr. Taylor Brana, about voice technology and what he is doing in the space.The Happy Doc Podcast amplifies the voices of physicians that are doing really interesting, creative and fulfilling things that are outside of their regular medical practice. Dr. Brana is a Resident Physician in the field of Psychiatry and has had a deep interest in aiding in the processes of medicine, healthcare, and education. Starting The Happy Doc Podcast has enabled him to learn what makes physicians fulfilled in their careers and lives.Key points from Teri!Voice technology and his thoughts about where he thinks things are going in the voice technology space.Working with AthletesTeri works at the University of British Columbia in the student health clinic looking after students and varsity athletes.He also works with the minor league affiliate baseball team for the Toronto Blue Jays as one of their primary care physicians.How Voice will Help Deliver the Right Healthcare to PeopleCanada has a great publicly funded healthcare system, but a major issue is that people cannot access it easily. Physicians are overworked and burnt out.A good efficient healthcare system has 3 components; The Right Care, At the Right Time, and At the Right Place.When we can start having interactions with voice assistants in our homes, they can start to actually provide us with care in the home and at the right time (they will act as triage nurses and guide us on where to go get the right healthcare) That will be personalized decentralized medicine.With the continuous adoption of smart devices with voice assistants throughout communities, more people will have their own personal healthcare provider and triage nurse for the healthcare system in their homes.That would enable the efficient allocation of healthcare resources and the pressure on the healthcare system would be eased.People’s Concerns About Voice TechnologyThe biggest fear people have relates to privacy.People are not comfortable with the idea of voice assistants spying on them.The Potential Impact of Voice Technology on HealthcareTrying to get some medical attention is always a big ordeal, but in the future, when people talk to their smart devices, the devices will use changes in voice patterns to determine whether someone is unwell.At that point, a device will become proactive and start asking its user questions about what could be going on. It will then start taking a medical history at that time and use its AI algorithms (that will hopefully be evidence-based) to come up with a probability of what illness the user will be suffering from.If the device deems it fit for the user to go see a doctor, it will make a doctor’s appointment, or if not, it will make all the necessary arrangements for treatment at home.The potential for highly efficient healthcare is high with voice technology.Top Voice TechnologiesTeri is fascinated by the idea of vocal biomarkers.Vocal biomarkers are like metadata for voice, similar to the way photographs have metadata like the camera model used, the shutter speed, the location where a photograph was taken, et cetera.Vocal biomarkers will be the ones to enable voice assistants to tell when there is a difference in someone’s voice and use that to determine that person's health.There is a company that did a study with the Mayo Clinic where they had people read some statements. Those people were undergoing coronary angiograms and the findings showed a statistically positive correlation between certain changes in the way they said something and the risk of coronary disease. That demonstrated that a person’s voice can be used to predict their risk of coronary disease and many other diseases. A lot of this technology is in the research and development phase.Education and VoiceThere are different areas of education where people are developing skills to educate people about a certain condition.Teri loves what Dr. Brana and Dr. Desai are doing with MedFlashGo, the first voice-interactive medical question bank for medical students. It is a question bank/flashcard set geared for medical students to study for boards using just their voice.Physicians and medical students are in a great position right now to come up with good voice applications that will serve patients. They will need to partner with developers who are skilled in voice application development.How to Learn About VoiceIt depends on someone’s learning style, but Teri recommends voice-oriented podcasts and flash briefings.Links and Resources in this EpisodeThe Happy Doc PodcastMedFlashGoVoice First Health PodcastAlexa in Canada PodcastVoice In Canada Flash BriefingVoice SummitVoice of Healthcare SummitComprehensive Course on How to Start a Flash BriefingDr. Teri Fisher on Twitter See acast.com/privacy for privacy and opt-out information.
How Voice and AI can bring hotels into the 21st Century.by Petar Ojdrovic, medium.comThis podcast is also available in the UK US Canada Australia and India as a Flash Briefing on @amazonecho devices and the #Alexa app (even w/out a device). Search for The Smart Speakers. The links referred to are at: https://www.thesmartspeakers.com/links Produced by Peter Stewart (@TweeterStewart) #Voice #voicefirst #smartspeakers
In this episode, Teri shares his interview on the Boldly Podcast by Joule Inc.The podcast is hosted by Steve Mortimer, Joule’s Vice President of Business Development. Steve interviews thought leaders who are making strides in Canadian health care and beyond.They share their ideas that are shaping the world and Boldly spreads them. Teri had the opportunity to join the host to talk about voice technology, how it’s disrupting health care, and how transformational the technology is expected to be in future. Enjoy!Voice Technology and How it’s Impacting SocietyComputers are adapting to the way we communicate as human beings.We are entering an era of ambient computing where there will be microphones around us and we are going to be interacting with a computer through our voice, but won’t be voice only. Sometimes a screen (something visual) will be required to provide something visual.Voice is powerful because it’s the most natural and much more efficient than typing or texting.Speaking is actually 3 to 4 times more efficient that typing or texting. The average person can type at least 40 words per minute while the average person will speak about 150 words per minute.With voice, a person can multitask and do just about anything while talking.Using Voice Technology to Solve Health Care Challenges in CanadaTo have an efficient health care system, there must the right care, at the right time and at the right place. Voice can ensure all three.The right care: When somebody has a health care concern, they don’t know the best place to access the system and what the right care is for them. Voice assistants can fill this gap perfectly. When someone wakes up feeling unwell, they can talk to their AI voice assistant, tell her how they feel, and the voice assistant will use good evidence-base medicine and proven algorithms to provide care.The right time: The voice assistant will go through a symptom checklist to determine what is wrong with someone. The assistant will act as a virtual triage nurse in a home. This could direct the resources of the health care system as a whole at an individual level. The voice assistant can decide how urgently a person needs to be seen by a doctor and also direct the person to the right health care location.How Voice can Help Patients Navigate the Health Care SystemVoice first computing will bring about patient-first health care where the patient is the leader. Voice assistants can diagnose diseases through the use of vocal biomarkers (the way the patient sounds) and it can give guidance on what to do. The patient will interact with the voice assistant and the assistant will help them figure out where to tap into the health care system.That will take some pressure off of the health care workers and overcrowded health care facilities.As voice assistants develop, they will become more and more effective at guiding patients.Present SituationWith voice technology, we are at early stage similar to how it was 11 years ago with the smart phone.Right now, health care oriented voice applications are relatively simple and provide information to patients, for example, The Mayo Clinic has a First Aid skill which is a complete voice-enabled interaction where somebody who needs First Aid calls upon it through voice.There are skills that provide health care information and other types of skills.There is ongoing research and development of more complex skills that will have more back and forth interaction between a patient and the voice assistant (care giver). 2018 has been referred to as the year of the pilot studies for such skills and 2019 is expected to be the year when they come to market. The biggest barrier is the issue of privacy. There aren’t regulations yet to allow voice assistants to store medical information but it’s being worked on.Privacy is the biggest barrier to integrating voice first into the health care systems. Once people realize the convenience that voice first will provide in health care, they will adopt the technology more.The Future of Voice First in the Next 10 YearsAs the AI in voice assistants becomes more intelligent, it will be able to further understand what a patient is experiencing and then become a guide to the health care system.There is going to be a decentralization of health care where we will have little mini-clinics in each person’s home where voice assistants will be present. It’s going to be way for a person to interact with the health care system in their home. It will mean less patients will put their demands on the health care facilities because they will get the necessary advice in their home.An exciting area over the next 5 to 10 years is the whole idea of vocal biomarkers, which comprises of pulling out metadata from voice, similar to the way metadata is taken from a photo in digital photography. The AI in the algorithms can pick up the emotion in a voice. Devices can pick up somebody’s emotional state based on the way they are talking to it. The devices can scientifically quantify the emotion in a voice by looking at the audio wave forms. The devices can pick up changes in the way that someone is using words. They can use all that to determine if someone has different types of diseases like Dementia and Parkinsons.Research shows that we will be able to use voice as another vital sign. A device will listen to the way a person is speaking and be able to pull out diagnosis and even suggest risks for certain diseases.Links and Resources in this EpisodeDr. Teri Fisher on TwitterDr. Teri Fisher on LinkedInPlease leave a review on iTunes See acast.com/privacy for privacy and opt-out information.
When I think about this episode, it’s all about voice but not just in the way that you might first assume. Stephen Woessner and I taught a workshop together in January called Creating Content that Creates Revenue. One of the big themes from that workshop was the idea that most agencies really haven’t defined their distinct point of view. I did a whole solocast on that that really does a deep dive on the topic. But it’s really all about finding your agency’s unique voice and weaving that through all of your content, your website, your new business decks, and your agency’s work. The second way you can see the theme of voice in this podcast is in the idea of using content as the Trojan Horse of sales, as my guest Stephen coined the phrase. When you give your prospective client a voice through your cornerstone content (podcast, book, video series, blog, etc.) by putting the spotlight on them as a guest or subject matter expert, you can leverage that invitation to create a relationship with them that they’d never welcome if you were just trying to sell them something. Giving them exposure and a voice is the door opener that actually gets them to be interested in you and how you work. I believe this is one of the most effective and least exploited sales techniques in our space and the agencies who master it will be several steps ahead of their competitors. It completely changes the landscape of the relationship you have with prospects. Finally, we explore the idea of voice from a channel perspective. Voice controlled devices are becoming very mainstream and there are some huge opportunities for agencies in that space. We explore some of the possibilities as we wrap up the episode. As you can see – this is an episode that is packed with content and thought ticklers. I can't wait to hear your reaction. What you’ll learn about in this episode: Why success is not only about creating great content but it’s also about creating content that creates revenue for your agency either in the form of sponsorships, new clients, or other opportunities. How your agency can create your own Trojan Horse of Sales to open doors with your Nano 25 prospects, have a different kind of conversation than what most agencies are having with prospects, and all without your prospect ever feeling like they were a prospect. How to spotlight the wisdom and insights you collect from your Nano 25 and share that knowledge with your audience – and what happens when you do. A specific script you can use for a phone call with your Nano 25 to move the business development process forward. Why it’s important to plant your flag in firm ground using a channel agnostic content strategy. How monetizing your content extends much further than just attracting new clients sponsorships, speaking engagements, or books. How “Voice” has become a fast-tracking trend that will be a cultural norm within a year or two. How strategy and content creation for voice controlled devices like Amazon Echo and Google Home represent opportunities for agencies to jump in and help clients make sense of it all. How to restructure website content pages to make them more voice search friendly. Why the agencies that understand how to produce content around their point-of-view that then becomes the search result for voice activated search are going to have a huge advantage over competitors. Ways to contact Stephen Woessner: Website: www.predictiveroi.com LinkedIn: www.linkedin.com/in/stephenwoessner We’re proud to announce that Hubspot is now the presenting sponsor of the Build A Better Agency podcast! Many thanks to them for their support!