CDG BizCast

(Continued from Part I) The holiday shopping season is the busiest time of the year. Because businesses can expect more customers than usual around this time of the year, it is important to have the ability to pay attention to each of their needs and handle them properly when certain situations arise. We cover some methods to help you provide stellar customer service this season!

The holiday shopping season is the busiest time of the year. Because businesses can expect more customers than usual around this time of the year, it is important to have the ability to pay attention to each of their needs and handle them properly when certain situations arise. We cover some methods to help you provide stellar customer service this season!

(Make sure to listen to Part 1 first) Are your website and marketing plans ready for the busiest shopping day of the year? We cover some basic tasks that you must take care of to ensure that you have a successful start to the Christmas shopping season. Nobody likes slow websites, websites that are hard to navigate, or having to search everywhere for what they want! Learn more in this two-part special.

Are your website and marketing plans ready for the busiest shopping day of the year? We cover some basic tasks that you must take care of to ensure that you have a successful start to the Christmas shopping season. Nobody likes slow websites, websites that are hard to navigate, or having to search everywhere for what they want! Learn more in this two-part special.

Many famous YouTubers are often impersonated by scammers within the comments of their own videos. These scammers pretend to be the YouTuber themselves by stealing their profile picture, replying to random commenters claiming that they won something just for watching. We cover this scam in detail to help you spot these fakers so you don't end up sending your money to a random stranger!

We sit down with a scambaiter/YouTuber to discuss scam awareness with a side of humor. PlushBoyQ joins us to talk about his beginnings as a scambaiter, what we should be looking out for, and general safety tips on staying safe from scams.

(CONTINUED FROM PART I. PLEASE LISTEN TO PART I FIRST). Both business owners and front line employees will run into a dissatisfied customer who is beyond upset. But how do you handle such customers? We discuss in this two-part episode and give some real world examples!

Both business owners and front line employees will run into a dissatisfied customer who is beyond upset. But how do you handle such customers? We discuss in this two-part episode and give some real world examples!

This evening routine will help you transition away from the hustle and bustle of your everyday work life and into relaxation mode once you are home. This routine will help you unwind and prepare yourself for higher productivity levels the next day. A must-have routine for business owners!

Having a morning routine can help you, as a business owner function at your absolute best throughout the day while you running your business, handling everyday tasks, and serving customers. We discuss The One Billion Dollar Morning Routine and how business owners like yourself can see an improvement in your daily lifestyle. This routine is especially useful for those dealing with back to school matters!

As rising inflation continues to be a major threat towards businesses of all sizes, business owners feel to be up the creek without a paddle in terms of survival. But it doesn't have to be that way! We discuss 7 tips business owners can use help cope with inflation according to an article recently published by American Express. Learn how to keep your business afloat and continue to serve your customer base with less hassle.

Salespeople often make the mistake of being too pushy, ignoring what their prospects have to say, and just have tunnel vision for trying to close the sale. Guess what? Your customers think you are being outright rude and callous towards them for having this mindset and treating them this way. We discuss the dangers of being too pushy, and explain what salespeople should do instead.

Discounts can make your products and services look incredibly attractive to potential customers. But did you know that there is a right and a wrong way to give discounts? We explain the proper methods of giving discounts and go over the dangers of giving too many, as well as how to give them to show appreciation to your customers.

Many small business owners make this huge mistake when it comes to their social media marketing: using one account to post personal AND business related media. This is a huge mistake and we discuss why it is important to keep personal material out of your business profiles.

Ever wanted to know how effective content marketing can be for local businesses? Learn how content marketing can result in repeat business and more revenue. Our guest, Justin Rayl explains what types of content keep him returning to businesses in his area.

We discuss how the content marketing landscape is changing in 2022 and what business owners need to know when creating their digital marketing strategy this year.

The best way to capture leads from your website is to make sure that it is customer centric, which means to show your company is ready to solve your customers' problems. We go over a few methods to help make your website present your company as one that treats your customers like royalty! Make sure they know your company has a product or service that is ready to exceed their expectations!

The best way to capture leads from your website is to make sure that it is customer centric, which means to show your company is ready to solve your customers' problems. We go over a few methods to help make your website present your company as one that treats your customers like royalty! Make sure they know your company has a product or service that is ready to exceed their expectations!

We all know about romance scammers, and many of said scammers often pretend to be soldiers actively serving in the military, pretending that they need money to come home. This is far from reality, and we sit down with a military veteran to expose the truth about these fraudsters pretending to serve their country.

When you meet someone for the first time, do you ever stop and think about how that other person perceives you? The first impression you make on someone is more powerful than you think! We discuss how first impressions can make or break a relationship, especially in the business world and in life in general. Remember if you give a stellar first impression, you are on your way to opening up doors to many healthy relationships that can keep your business going!

Many business owners make a huge mistake by using free website builders for their companies' websites as a way to save money. This mistake is suicidal to your company's image, its reputation, and worst of all can make your company look dishonest. We discuss all of the reasons why free website builders like Wix, Weebly, and Squarespace should be avoided at all costs if you are a business owner who is serious about making a statement on the web and looking professional.

We discuss common scams that target business owners as well as the new Google Voice scam and what you can do to avoid falling for these scams and stay safe.

We discuss the importance for companies to stick to their guarantees and how breaking their promises to their customers can destroy their image. Guests include Chef Jay and Facedown Tragedy from the After the Shuffle show on YouTube and concerned consumer Lauren Hicks from the United Kingdom.

Welcome to our debut episode of 2022! We interview Chef Jay and Facedown Tragedy, hosts of the After the Shuffle podcast, about scam awareness. We will discuss what you need to know about common scams and how you can avoid them. Safety tips and identity protection are discussed.

We interview Swale Fenley, of Swale Interiors Painting in Houston, TX. Swale Interiors is a full-serviced residential painting company who's goal is to "create the home of your dreams." Topics such as customer satisfaction, business management and success tips are discussed. Check out Swale Interiors at www.swaleinteriors.com.

We discuss how the digital marketing landscape is expected to change this year and beyond. Topics such as artificial intelligence, brand awareness and SEO are discussed.

Being a business owner is not for everybody, but that does not mean you should just throw in the towel if your business is not bringing you success. We discuss reasons why businesses fail and also talk about the dangers of giving up too soon. Being resilient is extremely important, especially during the worst of times. Re-evaluate yourself and how you run your business before you decide to shut down for good.

We discuss the advice Tilman Fertitta, owner of the Landry's restaurant corporation gives in his latest book, Shut Up and Listen. Fertitta runs a multi-billion dollar corporation in Houston, TX and is the brains behind brand names such as Joe's Crab Shack, Rainforest Cafe and Morton's The Steakhouse and his book discusses how remains successful every day. We discuss how his advice can be applied to all business owners, big and small and how it can contribute to your every day success.