Podcasts about American Express

March 7, 2023: Recorded live in New York City, Margaret Molloy is joined by Penny Wise (3M), Lauren Boyman (KPMG), Clayton F. Ruebensaal (American Express), Enshalla Anderson (Google Cloud), Lynn Teo (Northwestern Mutual), Catherine Newman (WWE), Alicia Parker (Tishman Speyer), and Zena Arnold (PepsiCo), for Siegel+Gale's Future of Branding CMO Panel: International Women's Day 2023. The conversation explores brand building, inclusive storytelling and IWD as we strive to #EmbraceEquity.

Special Guests Joe Bill and Mark Meer join Jerome at the table to nerd out over acting, improv, and D & D. SHOW NOTES INFORMATION COMMUNITY INFO Send us pics of you rocking D2C Merch and we will publish them on the Community page of our website. Click HERE to check it out! GUEST BIOS Joe Bill is widely regarded as one of the best teachers of  Improvisation in America today. He is one of the founding members of Annoyance Theater Chicago, was the Director of Corporate Training at iO Chicago for 15 years, and a Teacher & Guest Artist in Residence at The Second City Conservatory & Training Center for another 15 years. Joe first practiced improvisation in 1977 and studied and worked with Del Close from 1985 through the mid 90's. Joe has trained corporate clients in more than 80 Fortune 500 companies. Clients include NBC Universal, Disney, PepsiCo, Abbott Labs, Abbvie, GE, Leo Burnett, American Express, the CIA, and the Children's Miracle Network.  He has taught in the Business Schools of the University of Chicago, Harvard, Yale, Northwestern, Duke, and The University of Virginia. Joe has also been touring internationally as an improvisational performer, teacher, and director for more than 20 years.   Mark Meer is known worldwide as the voice of Commander Shepard in Bioware's Mass Effect Trilogy, and also voices several other characters in the series, including Blasto, the entire Vorcha species, and Niftu Cal. He plays multiple roles throughout Bioware's Dragon Age series, and appears dozens of characters in the original Baldur's Gate games, Beamdog's Baldur's Gate Enhanced Edition, Baldur's Gate 2: Enhanced Edition, and Baldur's Gate: Siege of Dragonspear. Mark stars as pilot William MacKenzie in the post-acopalyptic survival game The Long Dark by Hinterland Studio. Other voice work includes Bioware's Jade Empire, Blue Wizard Digital's Slayaway Camp, rom-com visual novel Arcade Spirits, ChaosForge's Jupiter Hell, and Chapterhouse Studio's Captain Canuck: The Prometheus Protocol. Mark is a co-creator, writer, and star of the award-winning TV series Tiny Plastic Men, available on Amazon Prime in Canada, the U.S.A., and the U.K. Links From our Discussion Joe Bill - https://www.integratedimprovisation.com/  Mark Meer - https://www.imdb.com/name/nm1035752/  Dad's Garage Theatre Company (Atlanta) https://www.dadsgarage.com/  Viola Spolin https://www.violaspolin.org/  D&D in a Castle: https://dndinacastle.com/home  https://en.wikipedia.org/wiki/Bassprov  https://www.freeplay.com/  Black Dice Society: https://dnd.wizards.com/black-dice-society  MUSIC / SOUND EFFECTS LICENSE INFORMATION: Rock Scissor Rock by Louise Goldberg The following music was used for this media project: Music: Ultralounge by Kevin MacLeod Free download: https://filmmusic.io/song/5010-ultralounge  License (CC BY 4.0): https://filmmusic.io/standard-license    Music: Leopard Print Elevator by Kevin MacLeod Free download: https://filmmusic.io/song/3974-leopard-print-elevator  License (CC BY 4.0): https://filmmusic.io/standard-license   Music: Backbay Lounge by Kevin MacLeod Free download: https://filmmusic.io/song/3408-backbay-lounge License (CC BY 4.0): https://filmmusic.io/standard-license   Music: Loopster by Kevin MacLeod Free download: https://filmmusic.io/song/4991-loopster License (CC BY 4.0): https://filmmusic.io/standard-license   Music: Bossa Antigua by Kevin MacLeod Free download: https://filmmusic.io/song/3454-bossa-antigua License (CC BY 4.0): https://filmmusic.io/standard-license

Show Notes:About our guest: Kamree Price @OurFamilyPassportKamree started her travel blog about 5 years go. She is an Art history professor, a mom and a step mom. Her blog exists to help families grown together through experiences in travel. She has traveled to nearly 50 different countries!! And that does not include layovers- amazing!!Kamree helps beginners through seasoned travelers with:budgetingplanninglearning and experiencingWhy is travel so important to you and your family:Kamree and her husband were meeting with a child psychologist after they got married on how to best bond and blend their new family. The child psychologist told them that there are 3 things that his clients come back and tell him they remember the most about growing up:meals they atetraditions they hadvacations they went onThis psychologist said if they can focus on making memories through those 3 things, they would be able to have the best chances for making solid bonds with their family. What is Travel Hacking or Reward Travel?Travel Hacking or Reward Travel, as Kamree likes to refer to it, is using rewards from credit cards for travel. There are a few things you must be disciplined about:pay off credit card every monthdon't spend extra money just to get rewardsif you can use a debit card responsibly, you should be able to do the same with a credit cardWhat is TRU: Travel Rewards University?TRU is Kamree's Travel Rewards University where she teaches people how to get the most out of their reward travel. The course goes through 4 different levels:Freshman: how to be smart using travel rewards, rules and regulations, literacy around points and milesSophomore: She goes through the Chase rewards programJunior: Learn about American Express & Capital One cardsSenior: Learn how to put these cards all together, keep things organized, and book your dream vacationWhere you Can find Kam & Our Family Passport:Website: OurFamilyPassport.ComInstagram: @OurFamilyPassportFacebook: Our Family PassportPinterest: Our Family PassportKam's TRU - Travel Rewards University: Kam has offered you an amazing Discount on TRU! This Coupon Code for TRU gives you 67% OFF!! Use Code: HILLARYTravel Hacking for Beginners Post from Our Family PassportAlso mentioned in this Episode:Helping of Happiness Summer Classes & Camps for 2023!Sign up for those classes here!

Jennifer Christie (Chief People Officer, DocuSign) joined us on The Modern People Leader. We talked about the personalization of the HR function, how they keep their people team of 250 employees moving in the same direction, and the spirit of their future of work strategy. Timestamps:   (1:20) Good news stories (4:14) Her career journey: government service, executive search @ American Express, Head of People @ Twitter, CPO @ Bolt, & now CPO @ DocuSign (7:54) How big their people team is (9:53) Why we should be jealous she gets to work at DocuSign (10:55) The personalization of the HR function (14:58) Creating a safe space for employees (20:30) More companies focusing on growing responsibly (22:55) Making room for more focus time (29:30) How their people team of 250 people is structured (31:00) The cadence the people team has in place to keep everyone rowing in the same direction (33:36) ‘The DocuSign Leadership Group' is thinking through what the future of work looks like for them (35:47) The spirit that DocuSign is trying to achieve with their future of work strategy (39:06) Focusing on the how of work instead of the where of work (40:17) Where she thinks we'll see some serious advancements in the world of work (42:30) AI in HR (46:56) What is annoying & inspiring people about coming into the office at DocuSign (49:30) Focusing on the employee experience in the same way you focus on the customer experience (51:53) Her definition of a Modern People Leader (52:50) The career advice she'd give her 22-year-old self Come hang out with us at Transform. Get $200 off your ticket here: https://transform.us/modern-people-leader/ Subscribe to the MPL Weekly Digest: https://forms.gle/qdt6YaWULfoEHb6n8 Follow us on LinkedIn: https://www.linkedin.com/company/the-modern-people-leader

Kamree Price from @ourfamilypassport is an art history professor, academic researcher, and mom to a blended family of six by day and a self-described family travel crazy by night. She believes you don't have to be rich or to “sell it all” to have luxury and epic experiences all over the world with your crew!  In this episode, we discuss Kamree's fantastic trip to Egypt using points and miles and also some tips for long-haul international trips with toddlers and children.  One of the hotels we cover in this episode is the St. Regis Cairo, which is a Marriott hotel. If you'd like a free night at a Marriott hotel each year, check out the Marriott Bonvoy Boundless, which comes with a complimentary 35k free night certificate each card anniversary year.  Remember, if you decide to apply for the Marriott Bonvoy Boundless or any other card, never apply directly through Google – always use a friend or creator's referral link. If you are interested in supporting this show when you apply for your next card, check out geobreezetravel.com/cards and if you're not sure what card is right for you, I offer free credit card consultations at geobreezetravel.com/consultations ! Marriott Bonvoy Boundless: https://milevalue.com/creditcards/marriott-bonvoy-boundless/?aff=gbt Awayz: https://www.geobreezetravel.com/awayz You can find Kamree at: Instagram: https://www.instagram.com/ourfamilypassport You can find Julia at: Start here: https://www.geobreezetravel.com/starthere Website: https://www.geobreezetravel.com Instagram: https://www.instagram.com/geobreezetravel Credit card links: https://www.geobreezetravel.com/cards Patreon: https://www.patreon.com/geobreezetravel Sign up for the newsletter and get exclusive access to sign up for free coaching calls: https://www.geobreezetravel.com/free-coaching Geobreeze Travel is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as milevalue .com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress .com to learn more. 

This episode is sponsored by American Express. Listen to DJ Envy take you on journey through the sights, sounds and eats. AMEX offers invaluable experiences for many travel, dining, and entertainment needs throughout Houston. To create your own epic experience and learn more go to Americanexpress.comSee omnystudio.com/listener for privacy information.

Nikolas Badminton FRSA, Chief Futurist at futurist.com Nikolas Badminton FRSA is a global futurist speaker that mentors top executives and the highest levels of government to explore desirable futures, anticipate unforeseen risks, and strengthen strategic planning.  He has spent 30+ years working with leadership at over 300 leading organizations at the frontline of foresight, strategy and disruption - including NASA, United Nations, Google, Microsoft, Intel, WM, HSBC, TD Bank, DISCOVER, American Express, Bank of Canada, Rolls Royce, Procter & Gamble, US Department of State, UK Home Office and many more.  Nikolas' #1 best selling book ‘Facing Our Futures' - released internationally on Bloomsbury Business - helps executives ignite curiosity and embrace futures thinking. The result is future preparedness, better strategic planning, more profit and growth. Nikolas' essential research has been featured by the BBC, VICE, The Atlantic, Fast Company, Business Insider, Forbes, Sunday Telegraph and many others.  He appears on SIRIUSXM and CTV regularly, was a key advisor to the ‘Age of AI' series with Robert Downey Jr, and appears in the Franklin Institute's series ‘2050'. Order Nikolas' new book 'Facing Our Futures' - Reach out to Nikolas  LinkedIn

Computing has totally changed how people buy and experience travel. That process seemed to start with sites that made it easy to book travel, but as with most things we experience in our modern lives, it actually began far sooner and moved down-market as generations of computing led to more consumer options for desktops, the internet, and the convergence of these technologies. Systems like SABRE did the original work to re-think travel - to take logic and rules out of the heads of booking and travel agents and put them into a digital medium. In so doing, they paved the way for future generations of technology and to this day retain a valuation of over $2 billion.   SABRE is short for Semi-Automated Business Research Environment. It's used to manage over a third of global travel, to the tune of over a quarter trillion US dollars a year. It's used by travel agencies and travel services to reserve car rentals, flights, hotel rooms, and tours. Since Sabre was released services like Amadeus and Travelport were created to give the world a Global Distribution System, or GDS.    Passenger air travel began when airlines ferrying passengers cropped up in 1914 but the big companies began in the 1920s, with KLM in 1919, Finnair in 1923, Delta in 1925, American Airlines and Ryan Air in 1926,  Pan American in 1927, and the list goes on. They grew quickly and by 1926 the Air Commerce Act led to a new department in the government called Air Commerce, which evolved into the FAA, or Federal Aviation Administration in the US. And each country, given the possible dangers these aircraft posed as they got bigger and loaded with more and more fuel, also had their own such departments. The aviation industry blossomed in the roaring 20s as people traveled and found romance and vacation. At the time, most airlines were somewhat regional and people found travel agents to help them along their journey to book travel, lodgings, and often food. The travel agent naturally took over air travel much as they'd handled sea travel before.  But there were dangers in traveling in those years between the two World Wars. Nazis rising to power in Germany, Mussolini in Italy, communist cleansings in Russia and China. Yet, a trip to the Great Pyramid of Giza could now be a week instead of months. Following World War II, there was a fracture in the world between Eastern and Western powers, or those who aligned with the former British empire and those who aligned with the former Russian empire, now known as the Soviet Union. Travel within the West exploded as those areas were usually safe and often happy to accept the US dollar. Commercial air travel boomed not just for the wealthy, but for all. People had their own phones now, and could look up a phone number in a phone book and call a travel agent.  The travel agents then spent hours trying to build the right travel package. That meant time on the phone with hotels and time on the phone with airlines. Airlines like American head. To hire larger and larger call centers of humans to help find flights. We didn't just read about Paris, we wanted to go. Wars had connected the world and now people wanted to visit the places they'd previously just seen in art books or read about in history books. But those call centers grew. A company like American Airlines couldn't handle all of its ticketing needs and the story goes that the CEO was sitting beside a seller from IBM when they came up with the idea of a computerized reservation system. And so SABRE was born in the 1950s, when American  Airlines agreed to develop a real-time computing platform. Here, we see people calling in and pressing buttons to run commands on computers. The tones weren't that different than a punch card, really. The system worked well enough for American that they decided to sell access to other firms. The computers used were based loosely after the IBM mainframes used in the SAGE missile air defense system. Here we see the commercial impacts of the AN/FSQ-7 the US government hired IBM to build as IBM added the transistorized options to the IBM 704 mainframe in 1955. That gave IBM the interactive computing technology that evolved into the 7000 series mainframes.  Now that IBM had the interactive technology, and a thorough study had been done to evaluate the costs and impacts of a new reservation system, American and IBM signed a contract to build the system in 1957. They went live to test reservation booking shortly thereafter. But it turns out there was a much bigger opportunity here. See, American and other airlines had paper processes to track how many people were on a flight and quickly find open seats for passengers, but it could take an hour or three to book tickets. This was fairly common before software ate the world. Everything from standing in line at the bank, booking dinner at a restaurant, reserving a rental car, booking hotel rooms, and the list goes on.  There were a lot of manual processes in the world - people weren't just going to punch holes in a card to program their own flight and wait for some drum storage to tell them if there was an available seat. That was the plan American initially had in 1952 with the Magnetronic Reservisor. That never worked out. American had grown to one of the largest airlines and knew the perils and costs of developing software and hardware like this. Their system cost $40 million in 1950s money to build with IBM. They also knew that as other airlines grew to accommodate more people flying around the world, that the more flights, the longer that hour or three took. So they should of course sell the solution they built to other airlines.  Thus, parlaying the SAGE name, famous as a Cold War shield against the nuclear winter, Sabre Corporation began. It was fairly simple at first, with a pair of IBM 7090 mainframes that could take over 80,000 calls a day in 1960. Some travel agents weren't fans of the new system, but those who embraced it found they could get more done in less time. Sabre sold reservation systems to airlines and soon expanded to become the largest data-processor in the world. Far better than the Reservisor would have been and now able to help bring the whole world into the age of jet airplane travel. That exploded to thousands of flights an hour in the 1960s and even turned over all booking to the computer. The system got busy and over the years IBM upgraded the computers to the S/360. They also began to lease systems to travel agencies in the 1970s after Max Hopper joined the company and began the plan to open up the platform as TWA had done with their PARS system. Then they went international, opened service bureaus in other cities (given that we once had to pay for a toll charge to call a number). And by the 1980s Sabre was how the travel agents booked flights. The 1980s brought easysabjre, so people could use their own computers to book flights and by then - and through to the modern era, a little over a third of all reservations are made on Sabre. By the mid-1980s, United had their own system called Apollo, Delta had one called Datas, and other airlines had their own as well. But SABRE could be made to be airline neutral. IBM had been involved with many American competitors, developing Deltamatic for Delta, PANAMAC for Pan Am, and other systems. But SABRE could be hooked to thee new online services for a whole new way to connect systems. One of these was CompuServe in 1980, then Prodigy's GEnie and AOL as we turned the corner into the 1990s. Then they started a site called Travelocity in 1996 which was later sold to Expedia.  In the meantime, they got serious competition, which eventually led to a slew of acquisitions to remain compeititve. The competition included Amadeus, Galileo International, and Worldspan on provider in the Travelport GDS. The first of them originated from United Airlines, and by 1987 was joined by Aer Lingus, Air Portugal, Alitalia, British Airways, KLM, Olympic, Sabena, and Swissair to create Galileo, which was then merged with the Apollo reservation system. The technology was acquired through a company called Videcom International, which initially started developing reservation software in 1972, shortly after the Apollo and Datas services went online. They focused on travel agents and branched out into reservation systems of all sorts in the 1980s. As other systems arose they provided an aggregation to them by connecting to Amadeus, Galileo, and Worldspan. Amadeus was created in 1987 to be a neutral GDS after the issues with Sabre directing reservations to American Airlines. That was through a consortium of Air France, Iberia, Lufthansa, and SAS. They acquired the assets of the bankrupt System One and they eventually added other travel options including hotels, cars rentals, travel insurance, and other amenities. They went public in 1999 just before Sabre did and then were also taken private just before Sabre was.  Worldspan was created in 1990 and the result of merging or interconnecting the systems of  Delta, Northwest Airlines, and TWA, which was then acquired by Travelport in 2007. By then, SABRE had their own programming languages. While the original Sabre languages were written in assembly, they wrote their own language on top of C and C++ called SabreTalk and later transitioned to standard REST endpoints. They also weren't a part of American any longer. There were too many problems with manipulating how flights were displayed to benefit American Airlines and they had to make a clean cut. Especially after Congress got involved in the 1980s and outlawed that type of bias for screen placement.  Now that they were a standalone company, Sabre went public then was taken private by private equity firms in 2007, and relisted on NASDAQ in 2014. Meanwhile, travel aggregators had figured out they could hook into the GDS systems and sell discount airfare without a percentage going to travel agents. Now that the GDS systems weren't a part of the airlines, they were able to put downward pressure on prices. Hotwire, which used Sabre and a couple of other systems, and TripAdvisor, which booked travel through Sabre and Amadeus, were created in 2000 and Microsoft launched Expedia in 1996, which had done well enough to get spun off into its own public company by 2000. Travelocity operated inside Sabre until sold, and so the airlines put together a site of their own that they called Orbitz, which in 2001 was the biggest e-commerce site to have ever launched. And out of the bursting of the dot com bubble came online travel bookings. Kayak came in 2004 Sabre later sold Travelocity to Expedia, which uses Sabre to book travel. That allowed Sabre to focus on providing the back end travel technology. They now do over $4 billion in revenue in their industry. American Express had handled travel for decades but also added flights and hotels to their site, integrating with Sabre and Amadeus as well.  Here, we see a classic paradigm in play. First the airlines moved their travel bookings from paper filing systems to isolated computer systems - what we'd call mainframes today. The airlines then rethink the paradigm and aggregate other information into a single system, or a system intermixed with other data. In short, they enriched the data. Then we expose those as APIs to further remove human labor and put systems on assembly lines. Sites hook into those and the GDS systems, as with many aggregators, get spun off into their own companies. The aggregated information then benefits consumers (in this case travelers) with more options and cheaper fares. This helps counteract the centralization of the market where airlines acquire other airlines but in some way also cheapen the experience. Gone are the days when a travel agent guides us through our budgets and helps us build a killer itinerary. But in a way that just makes travel much more adventurous.           

According to American Express, people will pay 86% more if you give them an impeccable customer experience. That's why providing a great experience after the purchase is one of the best ways to differentiate yourself, your brand, and your business from your competitors. So how can you improve the customer experience of your company? It's all in the delivery of whatever you offer, whether you're selling a product (physical or digital) or a service. Today on the Promote Yourself to CEO podcast, you'll learn about seven ways to upgrade the delivery process of your offer that'll have your clients or customers loving you and your business. On this episode of Promote Yourself to CEO: 4:41 - Clear containers for your offers helps you as well as your clients or customers. How? 8:28 - With so much small business competition, how can you develop relationships with your clients so that they remain loyal to yours? 11:45 - Have a clear vision for your customer experience and create a success path to help buyers get there. 13:20 - Do you follow up after the purchase? I discuss how to create checkpoints and proactively reach out. 17:44 - You'll need to proactively coach your clients or customers on this as well. 21:05 - What can you use to improve your customer experience on an ongoing basis? 24:57 - The last way to upgrade your customer experience is easier said than done, but it must be done for a sustainable business. 29:22 - To wrap the show, I quickly recap the seven ways to upgrade your customer or client experience.   Mentioned in 7 Ways to Upgrade Your Client or Customer Experience The CEO Collective 90-Day CEO Operating System Racheal on Instagram and TikTok Rate and review on Apple Podcasts  

This is Garrison Hardie with your CrossPolitic Daily News Brief for Wednesday, March 15th, 2023. We’ve got a lot to talk about today, so let’s get to it: But first… CBS NCAA March Madness Theme (2021)- Play 0:00-0:11 It’s that time of year again folks… March Madness! And that means it’s time for you to fill out your March Madness Brackets in our Fight Laugh Feasters bracket group. Here’s the deal. You don’t have to know a darn thing about basketball. That’s why they call it March Madness. So if you’d like to compete, you can find our group on social media, or here in the show notes. It’s ESPN’s tournament challenge, and our bracket group is Fight Laugh Feasters 2023. You only get one entry, so make it good! Whoever wins gets a prize from Rowdy Christian Merch! https://fantasy.espn.com/tournament-challenge-bracket/2023/en/group?redirect=tcmen%3A%2F%2Fx-callback-url%2FshowGroup%3FgroupID%3D5538514&ex_cid=tcmen2023_clipboard&groupID=5538514&groupp=ZmlnaHRsYXVnaGZlYXN0&inviteuser=ezQ1N0NBOUYyLTc0MjAtNDFCOC1BN0I2LTE3Q0UxRjMxODYxN30%3D&invitesource=clipboard https://abcnews.go.com/Politics/wireStory/biden-expected-sign-new-executive-order-gun-control-97844286 Biden issues order to strengthen gun background checks President Joe Biden signed an executive order on Tuesday aiming at increasing background checks to buy guns, promoting more secure firearms storage and ensuring U.S. law enforcement agencies get more out of a bipartisan gun control law enacted last summer. The Democratic president was to address his latest efforts to curb gun violence in a speech in this suburban Los Angeles community, where a gunman stormed a dance hall and shot 20 people, killing 11, following a Lunar New Year celebration in January. He was also meeting with families of victims and with first responders from that day. Biden’s rhetoric has grown ever stronger about guns — he routinely calls for banning assault weapons — in pushing a vocal gun-control platform even tougher than during the Obama administration when he was vice president. He has been emboldened by the midterm electiions when his regular talk of gun control didn't result in massive losses, and he's expected to continue to argue for strong changes as he inches toward a 2024 reelection run, his aides say. Biden was greeted at the Los Angeles airport Tuesday by Brandon Tsay, the 26-year-old who wrestled the semiautomatic pistol away from the gunman in Monterey Park. The two shook hands; Biden had invited Tsay to his State of the Union address in January where he praised the young man's heroism. But the president has only limited power on guns to go beyond bipartisan legislation passed by Congress last summer after the killings last year of 10 shoppers at a Buffalo, New York, grocery store and 19 students and two teachers at a Uvalde, Texas, elementary school. Tuesday's action does not change U.S. government policy. Rather, it directs federal agencies to ensure compliance with existing laws and procedures — a typical feature of executive orders issued by presidents when they confront the limits of their own power to act without cooperation from Congress. Biden, in the order, acknowledged Congress' opposition, but said, “In the meantime, my administration will continue to do all that we can, within existing authority, to make our communities safer.” The order directs the Cabinet to work on a plan to better structure the government to support communities suffering from gun violence. The plan calls on Attorney General Merrick Garland to shore up the rules for federally licensed gun dealers so they know they are required to do background checks as part of the license. Biden is also mandating better reporting of ballistics data from federal law enforcement for a clearinghouse that allows federal, state and local law enforcement to match shell casings to guns. But local and state law enforcement agencies are not required to report ballistics data, and many do not, making the clearinghouse less effective. And the president is asking the Federal Trade Commission to issue a public report analyzing how gun manufacturers market to minors and use military images to market to the general public. The bill passed last year, known as the Safer Communities Act, is viewed by gun control advocates as a good start but one that doesn't go far enough. After the law was signed, there were 11 other mass shootings, according to a database of mass killings since 2006 maintained by The Associated Press, USA Today and Northeastern University. Those killings don't include shootings in which fewer than four people were killed — and gun violence is also rising nationwide. Pro-gun groups said the order would do little to stop growing gun violence. “The reality is that nothing in the president’s executive order today would have done anything to prevent the recent mass shootings in California, Michigan or elsewhere,” said Katie Pointer Baney who is the Managing Director of Government Affairs for the U.S. Concealed Carry Association. “It’s time for the president and political leaders across the country to have an honest conversation with the American people and acknowledge there is no legislative fix that will permanently solve the issue of gun violence.” Biden will also direct his Cabinet to make sure law enforcement agencies understand the benefits of the new law, particularly around red-flag laws, also known as extreme risk protection orders, which are intended to temporarily remove guns from people with potentially violent behavior and prevent them from hurting themselves or others. Last month, the Justice Department sent out more than $200 million to help states and the District of Columbia administer red-flag laws and other crisis-intervention programs. https://dailycaller.com/2023/03/14/desantis-admin-liquor-license-sexually-explicit/ DeSantis Admin Moves To Revoke Liquor License From Hotel That Hosted Sexually Explicit Show For Kids Republican Florida Gov. Ron DeSantis’ administration is moving to revoke a hotel’s liquor license after it ignored a warning and proceeded to host a sexually explicit show with children present, according to a Tuesday administrative complaint. On Dec. 27, the Hyatt Regency Miami hosted “A Drag Queen Christmas” advertised for “all ages” where performers allegedly wore “sexually suggestive clothing” and “prosthetic female genitalia” while displaying “simulated sexual activity” in front of children, according to an administrative complaint. Prior to the show, the Florida Department of Business and Professional Regulation warned the hotel it would lose its liquor license unless the venue ensured that children were not permitted at the event. Under Florida law, sexual organs cannot be exposed in public in a vulgar or indecent manner and obscene content cannot be shown to minors, the complaint stated. Violation of the law can result in the loss of a license for the sale and consumption of alcoholic beverages. “On December 27, the Florida Department of Business and Professional Regulation warned the Hyatt Regency Miami against hosting a sexually explicit show with children present,” Griffin told the DCNF. “The venue proceeded with their plans and, according to an investigation by the Department, the venue (Respondent in the complaint) violated Florida statutes as outlined in the attached complaint.” https://thepostmillennial.com/zuckerberg-sacks-10000-more-meta-workers-during-year-of-efficiency?utm_campaign=64487 Zuckerberg sacks 10,000 more Meta workers during 'Year of Efficiency' On Tuesday, Meta CEO Mark Zuckerberg announced that the tech giant would be laying off around 10,000 workers, with some set to find out whether or not they still have a job as early as tomorrow. The move is just the latest in Zuckerberg's quest to make 2023 the "Year of Efficiency" as he and other top executives work to restructure the company. Tech groups, he added, would find out in late April, with those in business groups being informed in late May. Zuckerberg noted that in certain cases, such as for those on international teams, layoffs could take until the end of the year to be finalized. "Overall," he said, "we expect to reduce our team size by around 10,000 people and to close around 5,000 additional open roles that we haven't yet hired." Zuckerberg justified the decision by explaining that "every layer of a hierarchy adds latency and risk aversion in information flow and decision-making," thus a "flatter" organization would be faster and more capable of creating, maintaining, and delivering the products and services customers want. "People will be more productive, and their work will be more fun and fulfilling," he said. "We will become an even greater magnet for the most talented people. That’s why in our Year of Efficiency, we are focused on canceling projects that are duplicative or lower priority and making every organization as lean as possible." The latest round of layoffs come just months after Meta reduced its workforce by around 11,000 workers, or 13 percent of the workforce. https://redstate.com/kiradavis/2023/03/13/point-of-no-return-nyc-in-policing-crisis-as-resignations-reach-record-numbers-n715750 'Point of No Return': NYC in Policing Crisis as Resignations Reach Record Numbers As Democrat-run cities across America continue to descend into criminal chaos, the nation’s largest city is hemorrhaging police officers. In an exclusive story last week, The New York Post published data that shows New York City (NYC) police officers are resigning from their duties at a shocking rate. Police Benevolent Association President Patrick Lynch called it a “staffing emergency” that is “approaching the point of no return.” The statistics show a 117% increase in retiring officers since 2021. The shocking stats show 239 officers tapped out in January and February, a 36% spike from the 176 who fled in the same period last year and a disturbing 117% jump from the 110 in 2021, NYPD pension data show. That’s the highest number of resignations for the first two months of a year since 250 members quit in 2007 during a contentious contract dispute. According to the report, there seem to be a number of converging factors contributing to the massive loss of personnel in the Big Apple. The Black Lives Matter-led movement to defund police departments across the country has almost certainly created a combination of shrinking budgets to retain employees and a strain on remaining resources. However, corruption and poor management also seems to be a debilitating issue. A veteran Manhattan police officer told the Post that precinct cops have to work “an inhumane amount of overtime” that often includes their days off. At the same time, they are penalized by department bureaucrats for small breaches of uniform and/or administrative protocol. Meanwhile, some officers are being protected from necessary patrol duties by “high-ranking supervisors.” NYPD officers are fleeing to places like Florida, or suburban locations in New York and Connecticut. As the cost of living in NYC sky-rockets, pay remains stagnant. There is also the rapidly declining quality of life. Prolonged school closures, COVID vaccine mandates and unnecessary masking of small children has led to a learning crisis in government schools. A notoriously ‘woke’ agenda in those same schools has also begun to affect testing levels and education outcomes. Rampant homelessness and open-air drug use make for unsafe streets and public transportation. According the report from The New York Post, 262 city cops retired in just the first two months of 2023, a 3% increase in retirements in the same time period last year. Perhaps the most alarming number uncovered in the report reveals that the NYPD lost 3701 officers in 2022 alone. It is the largest number of officers lost since 2002, following the 9/11 attacks. That year the city lost 3,846 police officers. Things don’t seem to be looking up any time soon. Alps Precious Metals Group The Word of God in Genesis 2:10-12b teaches this: “…And a river went out of Eden to water the garden; and from thence it was parted, and became into four heads. The name of the first is Pison: that is it which compasseth the whole land of Havilah, where there is gold; And the gold of that land is good…” Since the creation of the Federal Reserve and all of the other Central Planning Banks around the world, tumultuous modern financial markets have been the natural consequence. In the midst of these tempests, such as the one that is upon us now, Gold has maintained an impeccable record of preserving the labor and wealth of individuals, families and institutions. Alps Precious Metals is a U.S.-based company formed for the purpose of re-establishing the essential role of Physical Precious Metals within investment portfolios. Whether as a compliment or replacement for bank/brokerage accounts and/or Retirement accounts, Physical Precious Metals allow the investor to own *the* bedrock asset that has weathered all financial storms. Call James Hunter of Alps at 251-377-2197, and visit our website at www.alpspmg.com to begin the discussion of the trading and Vaulting of Physical Precious Metals. https://www.19fortyfive.com/2023/03/1-3-million-guns-sold-last-month-firearms-sales-still-near-record-levels/ 1.3 Million Guns Sold Last Month: Firearms Sales Still Near Record Levels U.S. Gun Sales Pass One Million Mark for 43rd Month in a Row in February – Though sales are down from their record highs of 2020 and 2021, guns are still in hot demand based on the latest retail data and FBI background checks. According to the National Shooting Sports Foundation (NSSF), the firearm industry trade association, sales of firearms surpassed 1.3 million units in February – even with fewer days on the calendar. Moreover, sales had declined just 0.6 percent compared to February 2022 – based on NSSF-adjusted data from the FBI’s National Instant Criminal Background Check System (NICS). Though not a direct correlation to gun sales, the NSSF-adjusted NICS data provide an additional picture of current market conditions. February was the 43rd month in a row to see gun sales exceed a million units. Last week, Visa, Mastercard, American Express, and Discover announced they would pause their plan to implement a new merchant category code for the nation’s gun retailers after political pressure from Republicans, CNN reported. https://www.breitbart.com/sports/2023/03/13/after-resigning-over-bible-quote-texas-tech-settles-for-4-1m-payout-for-coach-mark-adams/ After Resigning Over Bible Quote, Texas Tech Settles for $4.1M Payout for Coach Mark Adams Now former Texas Tech basketball coach Mark Adams and the university have come to terms with a $4.1 million payout after Adams resigned for using a Bible quote about slaves and masters during a training session with a student. The Red Raiders coach resigned after using a Bible quote, Ephesians, 6:5-9, to encourage a player during a training session. The passage begins, “Slaves, obey your earthly masters with respect and fear, and with sincerity of heart, just as you would obey Christ.” It is not known if Adams actually used the word “slaves” when he quoted the verse, but it was quickly deemed offensive, and the school suspended him for using it as a training tool. Adams seemed to feel it was not a big deal and that it was all blown up out of proportion. He was suspended, regardless. But, despite that the school said he apologized, he later contradicted that and said he did not apologize. Ultimately, Adams resigned only a few days after the incident was first reported. The Bible quote was not the only issue Adams was facing with school officials. He was also accused of spitting on a player, but he fully denied that claim. Whatever the veracity of the accusations against him, Adams and Texas Tech have now settled on his separation package. The school has agreed to pay Adams $4.1 million in thirty days. The payout will include all bonuses and salaries earned during the fiscal year. The two also agreed to forego any legal actions over the incident and to hold each other blameless going forward. “Adams hereby agrees to the release of any and all claims against TTU and Texas Tech University System and their employees, appointees, regents and representatives relating to his employment, whether known or unknown, as of the date of this Agreement and TTU agrees to release any and all claims against Adams,” the school’s settlement reads, according to USA Today. “This Agreement is not, and shall not in any way be construed, as an admission by the Parties of wrongdoing whatsoever against each other or that the Parties violated any federal, state or local law, which both Parties deny,” the statement added.

From small start-ups to large corporations, successful businesses all have one thing in common: they understand the power of a loyal customer base. Without customers who are passionate about your brand and what you do, it can be difficult to stay ahead in a competitive market. But, how do top brands create true loyalty amongst their customers? The answer lies in creating superfans – turning your customers into lifelong advocates for your business! In today's episode of Catapulting Commissions Podcast, Brittany Hodak shares with us how to create superfans, plus sharp business insights you don't want to miss out on! Topics discussed: What are superfans How to turn your customers into lifelong advocates How to create superfans in challenging times Common reasons why startups fail Why you should focus on customer centricity The five pillars of amazing customer experience Resources to create superfans and increase profits See also: Questions You MUST Ask to Close More Sales! The Psychology of Selling: Understand Human Behavior to Make More Sales Connect with Brittany Hodak Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations such as American Express and the United Nations. She has worked with some of the world's biggest brands and entertainers, including Walmart, Disney, Taylor Swift, Katy Perry, and Dolly Parton. She found and scaled an entertainment startup to eight figures before exiting. She is the former chief experience officer at experience.com. Forbes just said her debut book, "Creating Superfans: How to turn your customers into lifelong advocates" Website: brittanyhodak.com Get her book: Creating Superfans: How to turn your customers into lifelong advocates Are you looking to increase your sales and profits? Our Catapulting Commissions Sales Training Workshop is the perfect solution for any business that wants to see an immediate boost in its revenue! We use the latest techniques and have customized options for every company, so you know that our training is specifically designed for YOU.  Our workshop will save time and hassle by taking all the guesswork out of improving your team's sales performance. You can rest easy knowing that from here on out, your people will always be equipped with the most up-to-date strategies - no matter what changes or trends happening in the market. Book now for a sales training workshop and start making more profits!

This is Garrison Hardie with your CrossPolitic Daily News Brief for Wednesday, March 15th, 2023. We’ve got a lot to talk about today, so let’s get to it: But first… CBS NCAA March Madness Theme (2021)- Play 0:00-0:11 It’s that time of year again folks… March Madness! And that means it’s time for you to fill out your March Madness Brackets in our Fight Laugh Feasters bracket group. Here’s the deal. You don’t have to know a darn thing about basketball. That’s why they call it March Madness. So if you’d like to compete, you can find our group on social media, or here in the show notes. It’s ESPN’s tournament challenge, and our bracket group is Fight Laugh Feasters 2023. You only get one entry, so make it good! Whoever wins gets a prize from Rowdy Christian Merch! https://fantasy.espn.com/tournament-challenge-bracket/2023/en/group?redirect=tcmen%3A%2F%2Fx-callback-url%2FshowGroup%3FgroupID%3D5538514&ex_cid=tcmen2023_clipboard&groupID=5538514&groupp=ZmlnaHRsYXVnaGZlYXN0&inviteuser=ezQ1N0NBOUYyLTc0MjAtNDFCOC1BN0I2LTE3Q0UxRjMxODYxN30%3D&invitesource=clipboard https://abcnews.go.com/Politics/wireStory/biden-expected-sign-new-executive-order-gun-control-97844286 Biden issues order to strengthen gun background checks President Joe Biden signed an executive order on Tuesday aiming at increasing background checks to buy guns, promoting more secure firearms storage and ensuring U.S. law enforcement agencies get more out of a bipartisan gun control law enacted last summer. The Democratic president was to address his latest efforts to curb gun violence in a speech in this suburban Los Angeles community, where a gunman stormed a dance hall and shot 20 people, killing 11, following a Lunar New Year celebration in January. He was also meeting with families of victims and with first responders from that day. Biden’s rhetoric has grown ever stronger about guns — he routinely calls for banning assault weapons — in pushing a vocal gun-control platform even tougher than during the Obama administration when he was vice president. He has been emboldened by the midterm electiions when his regular talk of gun control didn't result in massive losses, and he's expected to continue to argue for strong changes as he inches toward a 2024 reelection run, his aides say. Biden was greeted at the Los Angeles airport Tuesday by Brandon Tsay, the 26-year-old who wrestled the semiautomatic pistol away from the gunman in Monterey Park. The two shook hands; Biden had invited Tsay to his State of the Union address in January where he praised the young man's heroism. But the president has only limited power on guns to go beyond bipartisan legislation passed by Congress last summer after the killings last year of 10 shoppers at a Buffalo, New York, grocery store and 19 students and two teachers at a Uvalde, Texas, elementary school. Tuesday's action does not change U.S. government policy. Rather, it directs federal agencies to ensure compliance with existing laws and procedures — a typical feature of executive orders issued by presidents when they confront the limits of their own power to act without cooperation from Congress. Biden, in the order, acknowledged Congress' opposition, but said, “In the meantime, my administration will continue to do all that we can, within existing authority, to make our communities safer.” The order directs the Cabinet to work on a plan to better structure the government to support communities suffering from gun violence. The plan calls on Attorney General Merrick Garland to shore up the rules for federally licensed gun dealers so they know they are required to do background checks as part of the license. Biden is also mandating better reporting of ballistics data from federal law enforcement for a clearinghouse that allows federal, state and local law enforcement to match shell casings to guns. But local and state law enforcement agencies are not required to report ballistics data, and many do not, making the clearinghouse less effective. And the president is asking the Federal Trade Commission to issue a public report analyzing how gun manufacturers market to minors and use military images to market to the general public. The bill passed last year, known as the Safer Communities Act, is viewed by gun control advocates as a good start but one that doesn't go far enough. After the law was signed, there were 11 other mass shootings, according to a database of mass killings since 2006 maintained by The Associated Press, USA Today and Northeastern University. Those killings don't include shootings in which fewer than four people were killed — and gun violence is also rising nationwide. Pro-gun groups said the order would do little to stop growing gun violence. “The reality is that nothing in the president’s executive order today would have done anything to prevent the recent mass shootings in California, Michigan or elsewhere,” said Katie Pointer Baney who is the Managing Director of Government Affairs for the U.S. Concealed Carry Association. “It’s time for the president and political leaders across the country to have an honest conversation with the American people and acknowledge there is no legislative fix that will permanently solve the issue of gun violence.” Biden will also direct his Cabinet to make sure law enforcement agencies understand the benefits of the new law, particularly around red-flag laws, also known as extreme risk protection orders, which are intended to temporarily remove guns from people with potentially violent behavior and prevent them from hurting themselves or others. Last month, the Justice Department sent out more than $200 million to help states and the District of Columbia administer red-flag laws and other crisis-intervention programs. https://dailycaller.com/2023/03/14/desantis-admin-liquor-license-sexually-explicit/ DeSantis Admin Moves To Revoke Liquor License From Hotel That Hosted Sexually Explicit Show For Kids Republican Florida Gov. Ron DeSantis’ administration is moving to revoke a hotel’s liquor license after it ignored a warning and proceeded to host a sexually explicit show with children present, according to a Tuesday administrative complaint. On Dec. 27, the Hyatt Regency Miami hosted “A Drag Queen Christmas” advertised for “all ages” where performers allegedly wore “sexually suggestive clothing” and “prosthetic female genitalia” while displaying “simulated sexual activity” in front of children, according to an administrative complaint. Prior to the show, the Florida Department of Business and Professional Regulation warned the hotel it would lose its liquor license unless the venue ensured that children were not permitted at the event. Under Florida law, sexual organs cannot be exposed in public in a vulgar or indecent manner and obscene content cannot be shown to minors, the complaint stated. Violation of the law can result in the loss of a license for the sale and consumption of alcoholic beverages. “On December 27, the Florida Department of Business and Professional Regulation warned the Hyatt Regency Miami against hosting a sexually explicit show with children present,” Griffin told the DCNF. “The venue proceeded with their plans and, according to an investigation by the Department, the venue (Respondent in the complaint) violated Florida statutes as outlined in the attached complaint.” https://thepostmillennial.com/zuckerberg-sacks-10000-more-meta-workers-during-year-of-efficiency?utm_campaign=64487 Zuckerberg sacks 10,000 more Meta workers during 'Year of Efficiency' On Tuesday, Meta CEO Mark Zuckerberg announced that the tech giant would be laying off around 10,000 workers, with some set to find out whether or not they still have a job as early as tomorrow. The move is just the latest in Zuckerberg's quest to make 2023 the "Year of Efficiency" as he and other top executives work to restructure the company. Tech groups, he added, would find out in late April, with those in business groups being informed in late May. Zuckerberg noted that in certain cases, such as for those on international teams, layoffs could take until the end of the year to be finalized. "Overall," he said, "we expect to reduce our team size by around 10,000 people and to close around 5,000 additional open roles that we haven't yet hired." Zuckerberg justified the decision by explaining that "every layer of a hierarchy adds latency and risk aversion in information flow and decision-making," thus a "flatter" organization would be faster and more capable of creating, maintaining, and delivering the products and services customers want. "People will be more productive, and their work will be more fun and fulfilling," he said. "We will become an even greater magnet for the most talented people. That’s why in our Year of Efficiency, we are focused on canceling projects that are duplicative or lower priority and making every organization as lean as possible." The latest round of layoffs come just months after Meta reduced its workforce by around 11,000 workers, or 13 percent of the workforce. https://redstate.com/kiradavis/2023/03/13/point-of-no-return-nyc-in-policing-crisis-as-resignations-reach-record-numbers-n715750 'Point of No Return': NYC in Policing Crisis as Resignations Reach Record Numbers As Democrat-run cities across America continue to descend into criminal chaos, the nation’s largest city is hemorrhaging police officers. In an exclusive story last week, The New York Post published data that shows New York City (NYC) police officers are resigning from their duties at a shocking rate. Police Benevolent Association President Patrick Lynch called it a “staffing emergency” that is “approaching the point of no return.” The statistics show a 117% increase in retiring officers since 2021. The shocking stats show 239 officers tapped out in January and February, a 36% spike from the 176 who fled in the same period last year and a disturbing 117% jump from the 110 in 2021, NYPD pension data show. That’s the highest number of resignations for the first two months of a year since 250 members quit in 2007 during a contentious contract dispute. According to the report, there seem to be a number of converging factors contributing to the massive loss of personnel in the Big Apple. The Black Lives Matter-led movement to defund police departments across the country has almost certainly created a combination of shrinking budgets to retain employees and a strain on remaining resources. However, corruption and poor management also seems to be a debilitating issue. A veteran Manhattan police officer told the Post that precinct cops have to work “an inhumane amount of overtime” that often includes their days off. At the same time, they are penalized by department bureaucrats for small breaches of uniform and/or administrative protocol. Meanwhile, some officers are being protected from necessary patrol duties by “high-ranking supervisors.” NYPD officers are fleeing to places like Florida, or suburban locations in New York and Connecticut. As the cost of living in NYC sky-rockets, pay remains stagnant. There is also the rapidly declining quality of life. Prolonged school closures, COVID vaccine mandates and unnecessary masking of small children has led to a learning crisis in government schools. A notoriously ‘woke’ agenda in those same schools has also begun to affect testing levels and education outcomes. Rampant homelessness and open-air drug use make for unsafe streets and public transportation. According the report from The New York Post, 262 city cops retired in just the first two months of 2023, a 3% increase in retirements in the same time period last year. Perhaps the most alarming number uncovered in the report reveals that the NYPD lost 3701 officers in 2022 alone. It is the largest number of officers lost since 2002, following the 9/11 attacks. That year the city lost 3,846 police officers. Things don’t seem to be looking up any time soon. Alps Precious Metals Group The Word of God in Genesis 2:10-12b teaches this: “…And a river went out of Eden to water the garden; and from thence it was parted, and became into four heads. The name of the first is Pison: that is it which compasseth the whole land of Havilah, where there is gold; And the gold of that land is good…” Since the creation of the Federal Reserve and all of the other Central Planning Banks around the world, tumultuous modern financial markets have been the natural consequence. In the midst of these tempests, such as the one that is upon us now, Gold has maintained an impeccable record of preserving the labor and wealth of individuals, families and institutions. Alps Precious Metals is a U.S.-based company formed for the purpose of re-establishing the essential role of Physical Precious Metals within investment portfolios. Whether as a compliment or replacement for bank/brokerage accounts and/or Retirement accounts, Physical Precious Metals allow the investor to own *the* bedrock asset that has weathered all financial storms. Call James Hunter of Alps at 251-377-2197, and visit our website at www.alpspmg.com to begin the discussion of the trading and Vaulting of Physical Precious Metals. https://www.19fortyfive.com/2023/03/1-3-million-guns-sold-last-month-firearms-sales-still-near-record-levels/ 1.3 Million Guns Sold Last Month: Firearms Sales Still Near Record Levels U.S. Gun Sales Pass One Million Mark for 43rd Month in a Row in February – Though sales are down from their record highs of 2020 and 2021, guns are still in hot demand based on the latest retail data and FBI background checks. According to the National Shooting Sports Foundation (NSSF), the firearm industry trade association, sales of firearms surpassed 1.3 million units in February – even with fewer days on the calendar. Moreover, sales had declined just 0.6 percent compared to February 2022 – based on NSSF-adjusted data from the FBI’s National Instant Criminal Background Check System (NICS). Though not a direct correlation to gun sales, the NSSF-adjusted NICS data provide an additional picture of current market conditions. February was the 43rd month in a row to see gun sales exceed a million units. Last week, Visa, Mastercard, American Express, and Discover announced they would pause their plan to implement a new merchant category code for the nation’s gun retailers after political pressure from Republicans, CNN reported. https://www.breitbart.com/sports/2023/03/13/after-resigning-over-bible-quote-texas-tech-settles-for-4-1m-payout-for-coach-mark-adams/ After Resigning Over Bible Quote, Texas Tech Settles for $4.1M Payout for Coach Mark Adams Now former Texas Tech basketball coach Mark Adams and the university have come to terms with a $4.1 million payout after Adams resigned for using a Bible quote about slaves and masters during a training session with a student. The Red Raiders coach resigned after using a Bible quote, Ephesians, 6:5-9, to encourage a player during a training session. The passage begins, “Slaves, obey your earthly masters with respect and fear, and with sincerity of heart, just as you would obey Christ.” It is not known if Adams actually used the word “slaves” when he quoted the verse, but it was quickly deemed offensive, and the school suspended him for using it as a training tool. Adams seemed to feel it was not a big deal and that it was all blown up out of proportion. He was suspended, regardless. But, despite that the school said he apologized, he later contradicted that and said he did not apologize. Ultimately, Adams resigned only a few days after the incident was first reported. The Bible quote was not the only issue Adams was facing with school officials. He was also accused of spitting on a player, but he fully denied that claim. Whatever the veracity of the accusations against him, Adams and Texas Tech have now settled on his separation package. The school has agreed to pay Adams $4.1 million in thirty days. The payout will include all bonuses and salaries earned during the fiscal year. The two also agreed to forego any legal actions over the incident and to hold each other blameless going forward. “Adams hereby agrees to the release of any and all claims against TTU and Texas Tech University System and their employees, appointees, regents and representatives relating to his employment, whether known or unknown, as of the date of this Agreement and TTU agrees to release any and all claims against Adams,” the school’s settlement reads, according to USA Today. “This Agreement is not, and shall not in any way be construed, as an admission by the Parties of wrongdoing whatsoever against each other or that the Parties violated any federal, state or local law, which both Parties deny,” the statement added.

Hemant Varshney - How to scale B2C E-commerce and SaaS. If you're starting or growing an Ecommerce or SaaS business, this episode is packed with a ton of great takeaways. My next guest has worked for previous companies including American Express and The Street with Jim Cramer. Today he runs an agency with over 40 employees that focus on scaling B2C brands. In this episode, we talk about minimum Facebook ad spend to achieve the best results, how to optimize Youtube ads, and what software platforms and systems he uses to build his own company. Please welcome Hemant Varshney. Key Timecodes (00:51) - Show intro and background history (01:46) - Deeper into his background and business path (03:40) - Understanding his business model (06:03) - How he helps other businesses to grow (07:41) - Deeper into his business model (08:46) - How big is his team (10:40) - A bit about his clients and numbers (12:38) - What social media platforms does his business focus on? (15:44) - Deeper into his approach to video content (16:21) - How many seconds does an ad have to get user attention? (16:55) - What type of business and customers is your company focused on (18:42) - What's it like working with Jim Cramer? (19:34) - Which of your products generates the most revenue? (21:06) - Deeper into how your business works and the client-focused philosophy (22:21) - How many clients does each team handle (23:56) - A key lesson learned in his journey (25:09) - The biggest wins he had (25:55) - Is his team based only in the US or overseas? (26:42) - What are the essential tools to run his business model (28:58) - What about his revenues (29:23) - Collaboration and transparency as foundations of the business (31:41) - A key takeaway from the guest! (32:40) - Rapid Fire round (personal questions) (34:09) - The worst advice he ever received (34:39) - The best advice he ever received (35:25) - Guest contacts Payback Time Podcast Payback Time is a podcast for investors. The goal of this podcast is to help make investing approachable and easy to understand. We will interview beginner and experienced investors and ask them to share stories on how they got started, what challenges they faced, what mistakes they made, and what strategy works for them today. The overall objective is to provide you with a roadmap that helps you become a better investor.

This week on The Alden Report, I'm joined by award-winning entrepreneur, author, and customer experience speaker Brittany Hodak. Brittany has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world's biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting, and she is the former Chief Experience Officer of Experience.com. Forbes said of her debut book, Creating Super Fans, “If you have customers, you need this book. Period.”Thank you so much to Brittany for joining on The Alden Report. For more information on Brittany Hodak, you can visit: https://brittanyhodak.comFor the full version of this episode and early access to future episodes, you may become a member of The Alden Report here:hhttps://www.patreon.com/thealdenreport Thank you to this episode's sponsor: Spotlight Production and Media ManagementImagine spotlighting yourself, your brand or your book on virtually every major network all of the country and appearing in people's homes week after week after week. No worries about whether or not your ad on social media is actually being fed to people. You WILL be in their homes in front of them. With our experience and know how we can take an unknown person, brand, book, product or service and turn it into a household name. https://www.mikealden.com/author-spotlightFor more info on Michael Alden visit: https://www.mikealden.com/ For more info on Michael Alden's latest book BEST SELLER SECRETS visit: https://www.bestsellersecretsbook.com/ Listen to other episodes of The Alden Report here: https://thealdenreport.com/ Follow Mike Alden here: Facebook: https://www.facebook.com/MikeAlden2012 Twitter: https://twitter.com/MikeAlden2012 Instagram: https://www.instagram.com/mikealden TikToK: https://www.tiktok.com/@mikealden2012

Roads Taken is less a map than a meandering, less a history than a reflection, less a presentation than a prism, less a how-to guide than a journey.Fred Mandell will review his work journey as an outgrowth of a series of animating questions. He will share what motivated him to launch The Global Institute for the Arts and Leadership as a response to the world in which we live. He will reflect on his current arts-based leadership consulting to enliven organizational culture and unlock innovation. Through these reflections, he will provide the opportunity to hold up a mirror to each of our own personal journeys.   Fred will share his mistakes, vulnerabilities, insights, and surprises in a search for wholeness.  In the spirit of Max Beckmann, the great 20th-century German artist, Fred sees art as a paradigm through which we pursue "the quest of our self that drives us along the eternal and never-ending journey we must all make." In this episode, participants will understand and appreciate:The connection between work/life choices and what matters in our lives and those of our clientsWork in the second half as a Creative ChoiceThe role of animating questions in making work/life decisionsThe creative power of choiceAbout Fred Mandell:Fred Mandell is a founder and principal with Creating Futures That Work, a consultancy that draws on the precision and focus of science and the insights and skills of the arts to elevate leader effectiveness in the areas of collaboration, innovation, organizational culture, and professional development.Before establishing CFTW with Harvey Seifter, Fred served as a senior executive with American Express, building leading marketing and sales businesses and running a multi-billion-dollar investment company. During his tenure, he introduced new business models for fee-based financial planning in a large financial services institution.In 2014 Fred launched The Global Institute for the Arts and Leadership, a not-for-profit entity whose mission is to build a more peaceful, sustainable, and beautiful world by using the arts to catalyze social change. He currently serves as Chairman of the Board.What to do next: Click to grab our free guide, 10 Key Issues to Consider as You Explore Your Retirement Transition Please leave a review at Apple Podcasts. Join our Revolutionize Your Retirement group on Facebook.

Lynn Power spent much of her 30 year career running and transforming agency brands. Lynn has expertise in transforming organizations from top to bottom – including capabilities, organizational structure, talent and culture. She recently left the big agency world to launch two brands: MASAMI, a premium clean hair care brand which launched in February 2020 and Isle de Nature, bee-powered home fragrance which launched in September 2020. Prior to her entrepreneurial move, Lynn was CEO of J. Walter Thompson NY, responsible for the flagship office of WPP's $1.5B iconic agency (the oldest advertising agency in the world). Throughout her career, Lynn has had the great fortune of working on some of the world's most well-known brands including: LISTERINE, American Express, Clinique, Hershey's, Pizza Hut and Wild Turkey. Lynn believes that business success relies on building a team that respects and nurtures ideas as well as the people who create them. She believes in moving at the speed of culture, eliminating barriers and helping women find their voices.In This Conversation We Discuss: [00:00] Intro[00:53] MASAMI and Isle De Nature[01:56] Lynn's cool history in Ecommerce[03:49] How Lynn justifies having no degree[04:32] Agency background = brand success?[07:24] The boring side of the business is crucial[08:04] Will the go-to-market strat years ago work today?[10:27] Sponsor: Electric Eye electriceye.io/connect[11:23] Sponsor: JSON-LD for SEO jsonld.app[12:38] Tactics that weren't worth the hassle[13:47] Facebook is a difficult and expensive route[14:50] Advertising is like gasoline[16:18] Pros and cons of naivete in business[17:25] There are not tricks or silver bullets[18:01] The fun in business is figuring stuff out[19:30] Consumer impatience is a big factor[19:59] Black Friday and beyond for Lynn's brands[22:07] Where the Conscious Beauty Collective came from[24:45] Connect with Lynn if you have further questionResources:Subscribe to Honest Ecommerce on YoutubePremium hair care line designed for superior hydration, texture, and shine lovemasami.comBee-powered home fragrance with the belief that nature is luxury isledenature.comConnect with Lynn linkedin.com/in/lynn-power-02b8904Take the first step towards Shopify success electriceye.io/connectGet your free structured data audit for your store jsonld.appIf you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Learn how to get your annual fees waived on premium credit cards from American Express and Chase in the Ultimate Military Credit Cards Course at militarymoneymanual.com/umc3. The Platinum Card® from American Express and the American Express® Gold Card waive the annual fee for active duty military servicemembers, including Guard and Reserve on active orders over 30 days. The annual fees on all personal Amex cards are also waived for military spouses married to active duty troops. In this episode, Jamie and Spencer Reese chat with Erik Baskin on life insurance, when it's appropriate to hire a financial advisor, and how to start a side hustle or business when you're on active duty. Learn more about what Erik is working on at BLUF Finance and Baskin Financial Planning. If you have a question you would like us to answer on the podcast, please reach out on instagram.com/militarymoneymanual or email podcast@militarymoneymanual.com. If you want to maximize your military paycheck, check out Spencer's 5 star rated book The Military Money Manual: A Practical Guide to Financial Freedom on Amazon at or at shop.militarymoneymanual.com. I also offer a 100% free course on military travel hacking and getting annual fee waived credit cards, like The Platinum Card® from American Express, the American Express® Gold Card, and the Chase Sapphire Reserve® Card in my Ultimate Military Credit Cards Course at militarymoneymanual.com/umc3.

The court docket has been updated in Moscow and to say that the dump was massive would be an understatement. In this episode, we take a look at the warrant that was issued to American Express.to contact me:bobbycapucci@protonmail.comsource:022823 Order to Seal and Redact - American Express.pdf (idaho.gov)

Today on Rising, we're joined by Stephen Cassell, Chief Marketing and Brand Officer at Point32Health. Point32Health is a nonprofit health care provider that is the combination of Tufts Health Plan and Harvard Pilgrim Health Care, two of New England's most iconic companies serving the market for over 90 years. Stephen has a 20+ year career in marketing. Prior to Point32, Stephen held strategic marketing roles at Cigna, JP Morgan, HSBC and American Express among others, in multiple countries and markets. In This Episode 0:00-9:00 - Stephen's Start & Multi-Country Experience (UK, Brazil, Mexico) 9:00-11:15 - Stephen's Goals & Launching Centurion Card in Mexico 11:15-12:50 - Coming Back to the US (JPM) & Moving Into Healthcare 12:50-15:30 - Switching Industries 15:31-17:25 - Assembling a Personal Board of Directors 17:26-19:38 - Acquiring Cultural Fluency (Companies & Countries!) 19:39-21:51 - Business School: Yes or No? 21:52-23:29 - Point32 & Health Equity 23:30-24.50 - Stephen's Thank You Note (Cesar Solorzano) 24:51-27:46 - Top Picks (Turning Points podcast, Born Extraordinary book, silence) Links Mentioned Point32Health Stephen Cassell on Linkedin Top Picks "Turning Points" Point32Health podcast on mental health Born Extraordinary: A Parent's Guide to Empowering Children to Embrace Their Visible and Invisible Differences by Meg Zucker Hosted by Josh Boaz and Mat Zucker, Rising is produced by Direct Agents and Prophet. For more information or to nominate a guest, please visit rising-podcast.com and subscribe to never miss a show! Original theme music created by Movers + Shakers. --- Send in a voice message: https://anchor.fm/risingpodcast/message

The court docket has been updated in Moscow and to say that the dump was massive would be an understatement. In this episode, we take a look at the warrant that was issued to American Express.to contact me:bobbycapucci@protonmail.comsource:022823 Order to Seal and Redact - American Express.pdf (idaho.gov)

Ionna Hernandez from @travelpointsandviews is originally from Panama and grew up in South Florida, which is where she is currently based. She sailed around the world as a student on Semester at Sea and continues to travel frequently on her own although it hasn't always been easy. Her 20's were spent struggling to pay for school and figuring out her financial journey. In her 30s, she became obsessed with personal finance which led her to the world of points and miles. She has visited nearly 30 countries and 24 states (plus D.C.). In this episode, Ionna and I discuss how to get free flights on United by leveraging the United Excursionist Perk. You can get into some really deep tricks with these routing rules, especially if you live near a smaller airport and always need positioning flights. If you're interested in taking advantage of the United Excursionist Perk, check out the United Explorer card, which comes with a variety of different perks, including access to additional award availability that you otherwise wouldn't be able to see on United's website! United Explorer Card: https://milevalue.com/creditcards/united-explorer-card/?aff=gbt Awayz: https://www.geobreezetravel.com/awayz You can find Ionna at: Instagram: www.instagram.com/travelpointsandviews You can find Julia at: Start here: https://www.geobreezetravel.com/starthere Website: https://www.geobreezetravel.com Instagram: https://www.instagram.com/geobreezetravel Credit card links: https://www.geobreezetravel.com/cards Masterclasses: https://www.geobreezetravel.com/hangouts Patreon to access recordings of masterclasses: https://www.patreon.com/geobreezetravel Award travel coaching call: https://www.geobreezetravel.com/calendly Sign up for the newsletter and get exclusive access to sign up for free coaching calls: https://www.geobreezetravel.com/free-coaching Geobreeze Travel is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as milevalue .com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Terms apply to American Express benefits and offers. Enrollment may be required for select American Express benefits and offers. Visit americanexpress .com to learn more.

Frm Royal Air Force Senior Officer, Frm. International Negotiator for the UK Government,  executive coach. Google, Accenture, American Express"The first step is to distinguish leadership from management. “Management is about handling complexity,” explains Docker, while “leadership is about creating simplicity. It's about cutting through the noise, identifying what's really important, making it personal for people, bringing them together and connecting them.”  ~  Peter Docker in Venteur Magazine January 2023Peter Docker is passionate about enabling people to unlock their natural talents and teaches leadership that is focused on commitment and human connection. This approach harnesses the collective wisdom of teams to generate extraordinary outcomes. Peter's commercial and industry experience has been at the most senior levels in sectors across more than 90 countries, including oil & gas, construction, mining, pharmaceuticals, banking, television, film, media, manufacturing and services. His clients include Google, Four Seasons Hotels, Accenture, American Express, ASOS, EY, NBC Universal and over 100 more.Peter's latest book, Leading from The Jumpseat: How to Create Extraordinary Opportunities by Handing Over ControlHaving served for 25 years as a Royal Air Force senior officer, Peter has been a Force Commander during combat flying operations and has seen service across the globe. His career has spanned from professional pilot to leading an aviation training and standards organization, teaching postgraduates at the UK's Defence College, to flying the British prime minister around the world. Peter has also led multibillion-dollar international procurement projects and served as a crisis manager and former international negotiator for the UK government.A keynote speaker and facilitator, Peter presents around the world offering workshops and bespoke leadership programs. He also worked with Simon Sinek for over seven years and was one of the founding ‘Igniters' on Simon's team. He took his years of practical experience to co-author Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team, with Simon Sinek and David Mead. Published in September 2017, it has been translated into more than 25 languages and has sold over 460,000 copies.© 2023 All Rights Reserved© 2023 Building Abundant Success!!Join Me on ~ iHeart Media @ https://tinyurl.com/iHeartBASSpot Me on Spotify: https://tinyurl.com/yxuy23baAmazon ~ https://tinyurl.com/AmzBASAmazon Music ~ https://tinyurl.com/AmzBASAudacy:  https://tinyurl.com/BASAud

In this week's episode we discuss the recent release of “Creed III”. How did Michael B. Jordan's extension of the “Rocky'verse” become an ode to Black men and their relationships? Also, Memphis Grizzlies' superstar, Ja Morant, has been suspended for at least 2 games after video surfaced of him brandishing a firearm in a strip club on IG Live. How did he get here, and what is he doing to get out of it? And lastly, former basketball players, and current ESPN analyst JJ Redick and Kendrick Perkins clash over comments that Perkins made about racism being an issue in the current MVP voting. Was Perkins correct? Or was JJ right in his anger at Perkins comments. We discuss all that and much more. INformed. INtelligent. In The Black!! Please consider becoming part of the ITBP Family by joining us over at Patreon. Follow us on social media @InTheBlackPdcst on Facebook, Twitter, and Instagram. Check out our In The Black Podcast Merchandise And if you want to support the channel, here's a special referral offer for American Express that you can use. Special American Express Offer -->> Click Here For Special Offer

Dr. Pat Baxter uses her extensive experience to lead high-impact culture change while retaining valuable talent. Her work has focused on developing leadership at all levels. Her industry expertise includes financial services, technology, customer service, retail and pharmaceuticals. She has served around the globe as a senior-level Leadership Development leader in UNISYS, CITI, Sykes Enterprises, Deloitte & Touche Consulting, Right Management. As an executive consultant and coach, she has worked with industry leaders such as American Express, Dollar General, Comcast, Toyota, and Quintiles Pharmaceuticals to name a few. Pat holds a doctorate in Organizational Leadership, and an BS and MS from the City University of New York. She is certified in several well-known, validated assessments including EQ 2.0®; Crucial Conversations®; Conflict Dynamics Profile® and the Birkman®. Pat has served on numerous boards around the country and with several universities including the Center of Ethics at the University of Tampa and the Society of Emotional Intelligence. She is a founding member of the Healthcare Businesswomen's Association (HBA) in Florida. Pat is a recipient of the Society of Emotional Intelligence Ambassador Award and is the author of two books ‘Cool Change: Turning Emotions into Leadership Strengths' (2015) and ‘101 Ways to Grow an Awesome Team Using Emotional Intelligence” (2019). A native New Yorker, Pat is bilingual (Spanish), and currently resides in Jacksonville, Florida drpatbaxter.com

On this episode of The PR Week, the PRWeek team is joined by Jennifer Skyler, chief corporate affairs officer at American Express. Topics this week include:- Insights and trends from the 2023 PRWeek/PR Talent Salary Survey;- In-depth profile of Ulta Beauty's first VP of PR Eileen Ziesemer;- International Women's Day;- Papa Johns brings on Edelman for IR and corporate support;- The latest on Walgreens' abortion pill controversy;- When social media managers forget to log out of brand accounts. Follow us on Twitter: @PRWeekUSReceive the latest industry news, insights, and special reports. Start Your Free 1-Month Trial Subscription To PRWeekShow Less

Did you know that last year, Qualtrics analyzed 2 billion conversations and 16 billion surveys? That's a lot of data on customer experiences. And this week, at the X4 Experience Management Summit in Salt Lake City, around 10,000 attendees are discussing how technology can turn a customer into a fanatic, an employee into an ambassador, and a product into an obsession. One of the companies speaking at the event is AMEX, and they are on a panel discussing how they are transforming financial services with XM. AMEX has set the bar high regarding customer service, and they continue to make world-class service a key differentiator. But how do they stay ahead of the game? CX is embedded in the culture at AMEX, and they have had a program since 2007. They are now looking at how they approach this from not just a transactional lens, but a journey-centric lens. At the heart of all this is the idea that technology can make businesses more human.  Luis Angel-Lalanne from American Express shares how they transformed how customer sentiment is gathered to help improve their CX. Join us as we explore this fascinating topic in today's podcast.

In this episode of How I Grew This, Lisa Yokoyama, Senior Vice President and Head of Product for Amex Digital Labs at American Express: Lisa Yokoyama - Mastering the Arts of Product Leadership and Management at American Express, joins Mada Seghete to discuss her career growth and experience at American Express, Lisa's work in the nonprofit space with Peace Corps and Population Services, and share advice for those early in their careers who want to move into product leadership. Lisa is a seasoned professional with extensive experience in product development and management. As the Head of Product within American Express' innovation lab, she drives the product vision, strategy, and roadmap for enterprise-wide digital solutions and oversees a team of sixty product leaders and managers focused on automation and digital consumer commerce, a business line she built from the ground up over the past ten years.

GET MY FREE INSTANT POT COOKBOOK: https://www.chefaj.com/instapot-download ------------------------------------------------------------------------------------ MY LATEST BESTSELLING BOOK: https://www.amazon.com/dp/1570674086?tag=onamzchefajsh-20&linkCode=ssc&creativeASIN=1570674086&asc_item-id=amzn1.ideas.1GNPDCAG4A86S Just “Jas” to her friends — she is unapologetically an artist. Born in D.C., a city that used to be more appreciative of doctors, lawyers, and politicians, she moved to Los Angeles for college to pursue her dream while completely dismissing America's. After three years of itching to “do” and despite uninvited judgments, she left school a year shy of her degree for a TV production job. She is debt free! From there, she went on to work as an associate producer on a NAACP winning docuseries entitled Unsung, and shortly after, was given the opportunity to write and produce on Being, a docuseries highlighting dynamic entertainers in film and music. Happy to be doing what she loved, but simultaneously unhappy about putting that passion into someone else's vision, she decided to let go of her nine-to-five and come into her own reign of pure artistry. She went on to star in commercials and print ads for major brands like Nissan, Sony, Apple, Uber, American Express, Diesel, BlackPeopleMeet, Elle magazine and more. She also starred in the Lifetime show, My Crazy Ex, and is scheduled to star in her first indie film in 2017. However, she did not lay her behind-the-camera talents to rest. Jasmine and her fiancé, Kenny Leyva, are currently producing their own feature length documentary, The Invisible Vegan, a film that chronicles Jasmine's personal experience with plant-based eating. The film also explains how plant-based eating is directly linked to African roots and how African-American eating habits have been debased by a chain of oppression stemming from slavery, economics and modern agribusiness. Not to sound pedestrian, but the sky's the limit and her evolution will be televised!

Hour 1 * Guest: Chris Carlson – Without God, we can never win, With God, we can never lose, The Battle for Freedom is the Lord's, but we need to be engaged in the fight! * Ohio Train Derailment: Reality Check On The Train Reck! Hour 2 * Guest: Peter Scoop Stanton, Host of 75Radio.org * The FBI's Washington Field Office (WFO) affirmed that there may have been “undercover officers” and “confidential human sources” inside the Capitol on Jan. 6, 2021, according to whistleblower testimony – DailyCaller.com * Bank of America (BOA) worked with the FBI to investigate customers who made purchases with BOA credit and debit cards on and around Jan. 6, and pushed those who had made gun purchases to the top of the list, according to whistleblower testimony. * The whistleblower, George Hill, a retired FBI supervisory intelligence analyst, testified to the House Judiciary Committee In February that BOA gave the WFO a list of individuals who made transactions in the DC, Maryland and Virginia area between Jan. 5 and Jan. 7, saying the company did so of its own volition and without any known legal process. * A “coin flip”: Nearly half of US murders go unsolved as cases rise, Crime Without Punishment – CBSNews.com * Discover Financial Services has joined a coalition of companies that intend to track firearm and firearm-related purchases at gun stores, the program will begin in April. Discover joins Visa, Mastercard and American Express in the initiative, and the announcement follows the International Organization for Standardization's (ISO) decision to approve a specialized merchant code to tag firearms stores that process credit and debit card transactions – Reuters. * Help us DESTROY the ATF's unconstitutional gun registry, Erich Pratt, Gun Owners of America – GunOwners.org * Rep. Michael Cloud has reintroduced the No REGISTRY Rights Act (H.R. 1271), which would ELIMINATE the ATF's illegal national gun registry. * Back in 2021, Gun Owners of America uncovered internal ATF documents revealing that the Biden-Harris Administration is secretly establishing an illegal registry of gun and gun owner records. * The legislation would require the ATF to DESTROY all the purchase records they have in their databases under penalty of law. * The ATF has no business maintaining these records in a digital, searchable database that could easily be weaponized against gun owners. * Tennessee Gov. Bill Lee signed a “first-of-its-kind” bill into law, banning drag shows for children. --- Support this podcast: https://anchor.fm/loving-liberty/support

Dave's inspiring journey involves scaling seven successful businesses that have generated over ONE BILLION dollars collectively for over 1000 clients, including major brands and Fortune 100 companies like Target, Time magazine, and American Express.  With a mission to employ over 200,000 people, he merges conscious capitalism with an unconventional marketing approach that aims to revolutionize the way we reward good talent, investing in people rather than paid advertising. Learn more about your ad choices. Visit megaphone.fm/adchoices

On today's episode of the Entrepreneur Evolution Podcast, we are joined by Brittany Hodak. Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world's biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting, and she is the former Chief Experience Officer of Experience.com. Forbes said of her debut book, Creating Superfans, “If you have customers, you need this book. Period To learn more about Brittany and her debut book, “Creating Superfans,” visit https://brittanyhodak.com/ We would love to hear from you, and it would be awesome if you left us a 5-star review. Your feedback means the world to us, and we will be sure to send you a special thank you for your kind words. Don't forget to hit “subscribe” to automatically be notified when guest interviews and Express Tips drop every Tuesday and Friday. Interested in joining our monthly entrepreneur membership? Email Annette directly at yourock@ievolveconsulting.com to learn more. Ready to invest in yourself? Book your free session with Annette HERE. Keep evolving, entrepreneur. We are SO proud of you! --- Support this podcast: https://anchor.fm/annette-walter/support

This week on The Alden Report, I'm joined by award-winning entrepreneur, author, and customer experience speaker Brittany Hodak. Brittany has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world's biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting, and she is the former Chief Experience Officer of Experience.com. Forbes said of her debut book, Creating Super Fans, “If you have customers, you need this book. Period.”Thank you so much to Brittany for joining on The Alden Report.For more information on Brittany Hodak, you can visit: https://brittanyhodak.comFor the full version of this episode and early access to future episodes, you may become a member of The Alden Report here:hhttps://www.patreon.com/thealdenreport Thank you to this episode's sponsor: Spotlight Production and Media ManagementImagine spotlighting yourself, your brand or your book on virtually every major network all of the country and appearing in people's homes week after week after week. No worries about whether or not your ad on social media is actually being fed to people. You WILL be in their homes in front of them. With our experience and know how we can take an unknown person, brand, book, product or service and turn it into a household name. https://www.mikealden.com/author-spotlightFor more info on Michael Alden visit: https://www.mikealden.com/ For more info on Michael Alden's latest book BEST SELLER SECRETS visit: https://www.bestsellersecretsbook.com/ Listen to other episodes of The Alden Report here: https://thealdenreport.com/ Follow Mike Alden here: Facebook: https://www.facebook.com/MikeAlden2012 Twitter: https://twitter.com/MikeAlden2012 Instagram: https://www.instagram.com/mikealden TikToK: https://www.tiktok.com/@mikealden2012