Engagement Matters: Bridging the Leadership Gap

Engagement Matters: Bridging the Leadership Gap

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Two seasoned sales leaders from the FinTech space, Jeff Underwood and Kord Stockwell, dive into the topic of authentic engagement and how it applies to all of the relationships in your life, and especially those you lead professionally. In this digital age where most leaders bark orders through email, we're interested in bringing REAL engagement back to the table. We hope you enjoy the interaction!

Jeff Underwood and Kord Stockwell


    • Jul 1, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 27m AVG DURATION
    • 31 EPISODES


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    Latest episodes from Engagement Matters: Bridging the Leadership Gap

    Engagement vs Enablement

    Play Episode Listen Later Jul 1, 2022 18:44


    In this episode Jeff and Kord talk about the fine line between engaging and enabling. If you're always the one pulling them out of the fire are you really teaching them how to avoid the fires in the first place? This applies to how we manage ourselves, too. Join us in the conversation!

    Intentional Disengagement

    Play Episode Listen Later Jun 3, 2022 20:21


    In this episode, Jeff and Kord unpack the importance of being "intentionally unavailable" every once in a while so your teams can learn to trust that they know what they're doing without you having to co-sign every decision. There are only so many hours in YOUR day and if you give them all away to circular conversations, how will you or your team ever grow past that? It's a vital topic to master before real scale can be realized. Enjoy the discussion!

    Culture of Follow Through

    Play Episode Listen Later May 20, 2022 24:50


    In this episode, Jeff and Kord discuss the importance of sharing the emotional load with your team, and being authentic in stressful moments. It's important to keep the big picture in focus as a leader, but we also have to live on the ground with our teams. Hope to hear from you about your thoughts and practices around this topic. Enjoy the listen!

    Engaging the Volunteer Army

    Play Episode Listen Later Apr 22, 2022 20:14


    In this episode, Jeff and Kord discuss what it takes to engage with folks that are used to operating as lone wolves, professionally speaking. Even lone wolves want to plug into a pack every now and then, but on their terms. We also decided to finally go all-in on discussing our industry, payments. Give it a listen and let us know your thoughts.

    Accountability Moments: Where Engagement Gets Real

    Play Episode Listen Later Mar 4, 2022 20:01


    In this episode, Jeff and Kord discuss how vital it is to address the negatives or shortcomings in performance with engaged intention. Engagement is more that just the fluffy nice stuff, you also have to be engaged when there's trouble in paradise. If done well, it's life changing for both parties. If done poorly....well, you probably already have your own examples of how that doesn't work. Enjoy the listen!

    Leading the Leader - Including YOU!

    Play Episode Listen Later Feb 18, 2022 25:51


    In this episode, Jeff and Kord discuss the paradigm shift that happens when you start leading at the next level, leading leaders. The most important leader you'll ever lead is yourself if you plan on leading for much longer. Enjoy the conversation as we unpack this important topic.

    Is Coaching About Your Goals, or Theirs?

    Play Episode Listen Later Feb 11, 2022 21:43


    In this episode, Jeff and Kord discuss the impact of intentional coaching and the importance of making sure it's focused on the recipients goals as much, if not more, than it's focused on the overall performance goal. 

    People Over Process

    Play Episode Listen Later Jan 28, 2022 27:43


    In this episode, Jeff and Kord discuss the importance of keeping clarity with your priorities as a leader. When issues arise, does your mind go to the process or the people as the place to start digging in? Enjoy the listen.

    Addition by Subtraction

    Play Episode Listen Later Jan 21, 2022 24:42


    In this episode Jeff and Kord discuss why they went on a 3 month break from recording and how their experiences relate so well to what organizations of all sizes experience when trying to grow. Sometimes it's more important to focus on what we need to quit doing before we try to do more. We're excited to be back and hope you enjoy the listen!

    After a quick detour....BACK TO BUSINESS!

    Play Episode Listen Later Nov 19, 2021 25:39


    In this episode, Jeff and Kord come back from a 2 month break and share about the professional improvements both just went through. 

    Elevating Performance through Engagement

    Play Episode Listen Later Sep 3, 2021 24:24


    Some of you may have heard this one before, it's a throwback but one well worth revisiting. There is so much gold in this one we wanted to make sure all of our newer listeners get the goodies too. Whether you've heard it before or listening for the first time, make sure you have a pen and paper handy. Stay Engaged, Baby!

    Staying Engaged - A Playbook for Everyday

    Play Episode Listen Later Aug 25, 2021 24:37


    In this episode, Jeff and Kord walk back through some earlier content with the goal of making it actionable for you, our friends and fellow leaders. They start all the way back on the first two episodes of season 1 and pull out all of the gravy for you so it can be put right to work in your day, TODAY! 

    Leadership Conversation with Brent Stockwell - The Titan's Path

    Play Episode Listen Later Jul 28, 2021 45:57


    In this episode, Jeff and Kord get a chance to connect with a Titan of the FinTech industry, Brent Stockwell. Yes, he also happens to be Kord's dad and hero. His stories of re-inventing himself during times of turmoil will inspire even the most hardened among us to think differently. Brent has more trophies, awards, and accolades than most of us put together, yet he is still laser-focused on what matters most in his success....his relationships. Enjoy the listen and be prepared to GROW from it!

    Leadership Conversations: Unpacked

    Play Episode Listen Later Jul 21, 2021 36:12


    In this episode, Jeff and Kord unpack the last 4 guest episodes. There were so many valuable nuggets in each of them it's important not to let those get buried before they're fully appreciated. We want to thank our esteemed guests for providing such rich insights. Alexis Scott, Jason Ricks, Austin Mac Nab, and Brad Norwood brought the juice and we're back for seconds. Enjoy the episode!

    Leadership Conversation with Brad Norwood - Living the Bucket List Life

    Play Episode Listen Later Jul 14, 2021 44:28


    In this episode Jeff and Kord mix it up with Brad Norwood, the founder of DreamIT Pro, the company that's changing the game in corporate incentives and coaching. Brad shares his ideals on intentional living and how good it feels being on the other side of YES! This is an episode that should be heard by everyone, everywhere...so let's start with YOU. We hope you enjoy the episode and all of the juicy nuggets dropped by Brad.

    Leadership Conversation with Austin Mac Nab - The Founder's Journey

    Play Episode Listen Later Jul 7, 2021 34:12


    In this episode Jeff and Kord have a power-packed conversation with VizyPay Founder, Austin Mac Nab. His journey from a broken home to creating a wildly successful business is simply amazing, and against the odds. Once you connect with Austin's mindset, it's easy to see how he's been able to accomplish so much so fast. We hope you enjoy the listen!

    Leadership Conversation with Alexis Scott - Leading Yourself First

    Play Episode Listen Later Jun 30, 2021 34:47


    In this episode Jeff and Kord dive deep into the topic of self-leadership with a very special guest, Alexis Scott of Aspireship. This episode is full of nuggets to put to use in your daily leadership walk right away. We hope you enjoy the energy Alexis brings to the topic as much as we did!

    Leadership Conversation with Jason Ricks - A Leader in Transition

    Play Episode Listen Later Jun 16, 2021 33:04


    In this episode Jeff and Kord get to mix it up with a highly sought after Senior Executive from the convenience sector, Jason Ricks. His story is incredible and the nuggets he left us with are priceless. Jason is a leader's leader and is making a career jump for all the right reasons. Get ready to be inspired by Jason, we certainly have been!

    Leadership Conversation with Chris Barry - Exploring the Mindset of a Servant Leader

    Play Episode Listen Later Jun 16, 2021 36:02


    In this episode Jeff and Kord have an enlightening conversation with a real servant minded leader, Chris Barry. Chris is a seasoned veteran of the fintech space as well as an avid real estate investor and one heckuva great guy. We hope you enjoy this one as much as we did!

    Leadership Conversations - Unpacking the Last 2 Episodes

    Play Episode Listen Later May 26, 2021 31:15


    Jeff and Kord take a moment to look back at the conversations with our last 2 guests, Mr. Chris Watson and Mr. John Davis, to make sure ALL of those juicy nuggets they shared get the attention they deserve. Enjoy!

    Leadership Conversation with John Davis - Leading from the Inside

    Play Episode Listen Later May 12, 2021 38:24


    This week Jeff and Kord are joined by FinTech Veteran, John Davis, to talk about the challenges of leading from inside the team, without the title or authority. We're excited to ENGAGE with the Credit Card Ninja, hope you enjoy!

    Leadership conversation with Chris Watson, Master Storyteller

    Play Episode Listen Later May 5, 2021 41:24


    Jeff and Kord kick off Season 2 with a compelling conversation with the one and only, Chris Watson. Chris has an amazing story, and his ability to lead others through the mastery of storytelling might be his best story yet. Come join us for a mind-opening chat with Chris. 

    Engagement Matters: Quick Update

    Play Episode Listen Later Apr 7, 2021 3:36


    Jeff and Kord provide a quick update about our current two-week hiatus....we're going to do some spring cleaning, so to speak, and come back better than ever. Expect more specific, actionable content. We're excited to re-ENGAGE with all of you in 2 weeks. Much Love! 

    Engaging the Inner Circle - Part 2

    Play Episode Listen Later Mar 24, 2021 26:07


    Jeff and Kord pick back up on the conversation about mentorship, but this time they focus on the importance of GIVING mentorship as you grow as a leader. We hope you enjoy the conversation.

    Engaging the Inner Circle - Who's in it?

    Play Episode Listen Later Mar 18, 2021 24:25


    Jeff and Kord discuss the importance of mentorship in the life of a leader. When you reach a leadership position, it's not the time to feel "you've arrived", instead it's time to ensure you survive...and to do that you have to keep growing. Having the right mentors can make all the difference.

    Priorities: The Good, The Bad, The Vital

    Play Episode Listen Later Mar 10, 2021 19:58


    Jeff and Kord discuss how priorities are starting to shift again as we come out of lockdowns all over the World. It's time to get very intentional about how you time-block your day to continue to lead effectively. Keep building those relationships while owning your calendar. We hope you enjoy the listen and come away with something of value. 

    How did we get here? A story of Engagement.

    Play Episode Listen Later Feb 23, 2021 22:28


    In this episode, Jeff and Kord dive into how the topic of Engagement became a passion for them and where it all started. They give us a peek into how they look for opportunities to engage daily, and they remind us to focus more on "being warm" than "looking cool". Enjoy!

    Elevating Organizational Performance through Engagement: Part 2

    Play Episode Listen Later Feb 10, 2021 24:12


    This episode picks up right where the last one left off, with Jeff and Kord discussing the cross-functional opportunities to engage inside your organization and the benefits of taking those steps. Becoming one-team starts with the first-team....the leaders.

    Elevating Organizational Performance Through Engagement

    Play Episode Listen Later Feb 9, 2021 34:19


    In this episode, Jeff and Kord dive into what it takes to get "buy-in" from an organization when a change in direction is needed. It may not be as complicated as it sounds if the right groundwork is done first. Enjoy and share your thoughts with us!

    Let's get ENGAGED!

    Play Episode Listen Later Jan 25, 2021 22:16


    Two veterans of the FinTech space, Jeff Underwood and Kord Stockwell, explain why they are kicking off a Podcast focused on engagement and what that looks like in this weird digital, work-from-home world we all recently inherited. 

    Communicating without Prejudice

    Play Episode Listen Later Jan 20, 2021 24:50


    Jeff and Kord talk about what communication prejudice means to them, and how to address it when you recognize it in yourself. 

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