Revenue Cycle Review

During this episode, Dr. Andy Wilson, President of ACPHealth, joins our hosts as he delves into his role in rural health. Dr. Wilson has worked in more than 16 Rural/Critical Access to Level 1 Trauma Centers in Texas, Florida, and Georgia. He now interfaces with community and larger health system partners to transform and sustain their Emergency Departments, and strengthen their systems through sustainable patient centered care.

HRG hosts, Anna and John, are joined by Denise Majeski, Corporate Director of Revenue Cycle Management for CommonSpirit (Dignity Health) based in Scottsdale, AZ. Learn how leveraging technology and essential front-end employees helped this Arizona facility continue to get through the COVID-19 pandemic.

In this episode, we are joined by Will Bennett, CFO at Candler County Hospital based in Metter, GA. Listen into a conversation about how this facility persevered during the pandemic and used COVID as a way to strengthen their team with teamwork, innovation and optimization. It's easy to see the bad in an unforeseen circumstance so it is refreshing to hear Will discuss the silver lining this Georgia hospital found through it all.

In this episode, we are joined by Leticia Rodriguez, CEO at Ward Memorial Hospital based in Monahans, TX. We discuss the importance of change in your organization even when it is scary to do so. In a year of complete chaos, Ward found peace in a new partnership with HRG. Leticia shares their team's experience as they prepared for COVID-19 to be equipped when it came time for that adversity. Leticia reminds us that teamwork and collaboration within the walls of your facility is imperative always.

In this episode, we are joined by Josh Wood, Vice President at Confluence Health in Wenatchee, WA as he shares their team’s experience during COVID-19 as we continue in the new year. Josh discusses the uniqueness of this facility, the major medical provider between Seattle and Spokane.

HRG hosts are joined by Community Hospital Corporation (CHC) CFO, Mike Murray, as he discusses Long Term Acute Care hospitals (LTACs) and how they are important in their communities. Listen in for how LTACs help to support large hospitals and how new regulations have affected the way LTACs operate.

HRG hosts are joined by Hometown Health Revenue Cycle Analyst, Sandy Sage, as she explains how patient access has been effected during the 2020 pandemic. There are many pieces to the revenue cycle and it all starts with the patient access team. Learn more about the importance of this role in this week’s episode.

HRG hosts are joined by our first duo, Kaci Ramsey and Grace Pickett, both Revenue Cycle Directors at Confluence Health in Wenatchee, WA. While discussing their revenue cycle during COVID, they focus on remaining positive during unexpected times. They discuss the importance of expressing empathy to employees more than ever. Listen now for more.

On this week’s episode, Jimmy Lewis, Founder and CEO of Hometown Health joined HRG hosts, John and Danae. Hometown Health is a rural health consulting service based in Atlanta, Georgia committed to pursuing ways to help their network of rural hospitals, healthcare providers and best practice partners thrive in the healthcare industry.Listen in as Jimmy discusses the unique challenges facing rural hospitals across America. While focusing on specific financial distresses COVID-19 has presented, Jimmy shares positive actions taken to help support these hospitals.

HRG hosts, John and Danae,are joined by Jenny Guthrie, Revenue Cycle Director at Drew Memorial Hospital in Monticello, AR discussing their revenue cycle details, their experience with vendors over the years, and their history using CPSI. Tune in for an inside look at this rural hospital in small-town Arkansas.

In this episode, we are joined by Becky Littke, Revenue Cycle Director at Kittitas Valley Healthcare in Ellensburg, WA as she shares her team’s experience so far during COVID-19. Becky discusses how their leadership team banded together to communicate and innovate their way through these trying times.

In this episode of Revenue Cycle Review, Our hosts, Danae and John, are joined by Jennifer Collier, VP of Revenue Cycle at Christus Health in Tyler, TX. With the current pandemic, things are abnormal when it comes to the workplace and Jennifer shares her experience on managing a successful remote workforce. Maintaining employee engagement and productivity as well as maximizing revenue is key and Jennifer shares tips on how to accomplish those goals.

In our first episode, we are joined by Robb Gardner, CEO of Henry County Health Center in Mount Pleasant, IA discussing the current COVID-19 pandemic and how their facility has fared through the crisis thus far. Highlights of this episode include: Robb sharing the successes of the facility and their team coming together to work through this unprecedented time, how a critical access hospital in small-town IA has overcome obstacles caused by coronavirus, and steps the state of IA is taking to continue to navigate to normality again.