Podcasts about upsolutions turning your team

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Best podcasts about upsolutions turning your team

Latest podcast episodes about upsolutions turning your team

Secrets of the High Demand Coach
From Frenetic to Free in Fun with Patti Mara - Ep. 67

Secrets of the High Demand Coach

Play Episode Listen Later May 29, 2023 23:31


In this fun-filled episode, Patti Mara, CEO of Maranet Inc., shares how she took the experiences she's had from a part-time job in college through 20 years of coaching business owners and leaders to help local businesses succeed.You'll discover:- The four pillars of team success- What sets A-players apart from the rest- How to leverage your #1 profit center in the Fun stage
Patti Mara has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. In her coaching and her business, Patti is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The UpSolutions Team Success Training and The Business Accelerator Blueprint.
Want to learn more about Patti Mara's work at Maranet Inc? Check out her website at https://www.pattimara.com/

ceo fun heroes customers frenetic upsolutions turning your team patti mara
Major Daughter Live The Podcast
"TURN YOUR TEAMS INTO HEROES & CUSTOMERS INTO RAVING FANS WITH PATTI MARA"

Major Daughter Live The Podcast

Play Episode Listen Later Jan 16, 2023 30:32


In this episode of MDNTV Podcast, join Patti Mara as she strives to help business owners turn their teams into heroes and customers into raving fans, by leveraging the opportunity in change and positioning their businesses for success in challenging times. You will learn: 1. Turning Teams into Heroes and Customers into Raving Fans 2. Positioning Your Business for Success in Challenging Times 3. Transforming Challenges and Mistakes into Lessons to Fuel Business Growth. Patti Mara is a passionate advocate for locally owned businesses and a business coach who helps entrepreneurs turn their teams into heroes and customers into raving fans.Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Independent businesses are the hub of a community - thriving businesses, thriving community. What are the key mindsets and opportunity navigating global change to future forward your business? https://www.pattimara.com/mdntv --- Send in a voice message: https://podcasters.spotify.com/pod/show/mdntv/message

Focus On Customer Experience
Are You Playing the Right Game of Business? Patti Mara

Focus On Customer Experience

Play Episode Listen Later Oct 18, 2022 45:22


Are You Playing the Right Game of Business? Patti Mara am the author of the book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; and am the owner of Maranet Inc., the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit. Speaking topics: • The opportunity in change – using crisis to reinvent your business and emerge as a market leader. • Reinventing During Disruptive Times – Creating UpSolutions to evolving customer needs. • Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst. Connect with Patti https://www.linkedin.com/in/pattimara https://www.pattimara.com/

game business speaking playing heroes customers raving fans upsolutions turning your team patti mara
Xpansion Code Radio
UpSolutions with Patti Mara

Xpansion Code Radio

Play Episode Listen Later Aug 11, 2022 43:53


Patti Mara I am the author of the book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; and am the owner of Maranet Inc., the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit.Speaking topics:• The opportunity in change – using crisis to reinvent your business and emerge as a market leader.• Reinventing During Disruptive Times – Creating UpSolutions to evolving customer needs.• Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst.https://www.pattimara.com/https://www.facebook.com/pattimarahttps://www.linkedin.com/in/pattimara/https://www.instagram.com/patti.mara/I am inviting you to check out my resources page. It is completely FREE and has a ton information and some downloads. You can find it at resources.xpansioncode.com.I will be releasing new episodes every Tuesday and Thursday! 

speaking heroes customers raving fans john nichols upsolutions turning your team patti mara
Your Spectacular Life
Patti Mara, Building Exceptional Customer Service

Your Spectacular Life

Play Episode Listen Later Apr 29, 2022 34:32


Patti Mara is author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; the owner of Maranet Inc. and the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. Patti has over twenty-five years of experience designing and delivering customer service experiences and making the connection between customer experience and retention with the profit, results, and growth of a company. She lives in Georgetown, Ontario, near Toronto.

Goal Setting & Achievement Podcast: Business|Productivity
Check out my Interview with Patti Mara – Author, UpSolutions

Goal Setting & Achievement Podcast: Business|Productivity

Play Episode Listen Later Mar 10, 2022 21:36


I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.

united states amazon canada english australia uk heroes customers customize upsolutions turning your team accountability minute accountability minute anne bachrach patti mara
The Business Accelerator: Accountability | Productivity
Check out my Interview with Patti Mara – Author, UpSolutions

The Business Accelerator: Accountability | Productivity

Play Episode Listen Later Mar 10, 2022 21:36


I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.

united states amazon canada english australia uk heroes customers customize upsolutions turning your team accountability minute accountability minute anne bachrach patti mara
Goal Setting & Achievement Podcast: Business|Productivity
Check out my Interview with Patti Mara – Author, UpSolutions

Goal Setting & Achievement Podcast: Business|Productivity

Play Episode Listen Later Mar 3, 2022 21:36


[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show

united states amazon canada english australia uk heroes customers n'to customize thow upsolutions turning your team accountability minute accountability minute anne bachrach patti mara ysupport
The Accountability Coach: Business Acceleration|Productivity
Check out my Interview with Patti Mara – Author, UpSolutions

The Accountability Coach: Business Acceleration|Productivity

Play Episode Listen Later Mar 3, 2022 21:36


I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.

united states amazon canada english australia uk heroes customers customize upsolutions turning your team accountability minute accountability minute anne bachrach patti mara
Work Life Balance Podcast: Business | Productivity | Results
Check out my Interview with Patti Mara – Author, UpSolutions

Work Life Balance Podcast: Business | Productivity | Results

Play Episode Listen Later Mar 3, 2022 21:36


[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show

united states amazon canada english australia uk heroes customers n'to customize thow upsolutions turning your team accountability minute accountability minute anne bachrach patti mara ysupport
The Business Accelerator: Accountability | Productivity
Check out my Interview with Patti Mara – Author, UpSolutions

The Business Accelerator: Accountability | Productivity

Play Episode Listen Later Mar 3, 2022 21:36


[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show

united states amazon canada english australia uk heroes customers n'to customize thow upsolutions turning your team accountability minute accountability minute anne bachrach patti mara ysupport
Science of CX
Patti Mara: UpSolutions (Customer Experience Before it Was a Term)

Science of CX

Play Episode Listen Later Jan 31, 2022 35:43


In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The Profit Generator, Breaking Through Barriers and The Business Reinvention Blueprint. Key Takeaways. Finding the shifting point. Where both the employees and the customers take part in the system to meet the need, create more impact and grow your brandImplementing the Inside out technique. How to analyze and make changes to your business strategies. Learning to create value in the marketplace. Creating deep, long-lasting relationships with your customers. Adapting to the ever-changing life and market culture whilst still conducting your everyday business operations.  Connect with Patti LinkedIn - https://www.linkedin.com/in/pattimara/  Website - https://www.pattimara.com/  Twitter - https://twitter.com/pattimara?lang=en  Instagram - https://www.instagram.com/patti.mara/

heroes customers customer experience key takeaways upsolutions turning your team patti mara
Lets Have This Conversation
The Business Reinvention Blueprint with: Patti Mara

Lets Have This Conversation

Play Episode Listen Later Jan 19, 2022 33:24


Do you own a business which is successful yet believe isn't reaching the maximum height of its potential? Are you interested in consistently turning a profit and increasing your revenue? If so, you ought to have a conversation with Patti Mara. She's the author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; the owner of Maranet Inc. and the creator of the Profit Generator Program and the Breaking Through Barriers Program. “I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit.” She joined me this week to tell me more. For more information: https://www.pattimara.com/ Podcast Resource Page: https://www.pattimara.com/letshavethisconversation Instagram: @patti.mara Twitter: @pattimara LinkedIn: @PattiMara Facebook: @pattimara ·

heroes customers blueprint reinvention raving fans upsolutions turning your team patti mara
The Small Business Show
Your Business is Not What You Sell | Patti Mara

The Small Business Show

Play Episode Play 37 sec Highlight Listen Later Jan 7, 2022 34:25


Resources for this episodehttps://www.pattimara.com/thesmallbusinessshow–Your Business is Not What You Sell?  So what is?–How can “Microbanding” work to the advantage of a small business?–Why should customers choose you instead of your competitors?–What is the right messaging to reach your customers?GUEST INFO:In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results.Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit.She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The Profit Generator, Breaking Through Barriers and The Business Evolution Blueprint.Contact info for Patti Mara 

heroes customers your business upsolutions turning your team patti mara
Tech Pro Unicorn Podcast
How To Turn Your Team Into Heroes and Your Customers Into Raving Fans - UpSolutions Author Patti Mara

Tech Pro Unicorn Podcast

Play Episode Listen Later Sep 29, 2021 42:55


Michael has a great discussion with Patti Mara who is owner of Maranet Inc, creator of the Profit Generator Program and the Breaking Through Barriers Program as well as the author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans.  Patti offers great advice on how to retain and motivate your team to reduce turnover and compete in being an employer of choice. She has great tools from her book she highlights to evaluate where you are today.Patti then turn her attention to customers and drops great knowledge on how to stay connected outside of the mundane surveys we all hate to fill out.  How to move your business 10 years forward - this is the podcast.www.pattimara.com/techprounicorn 

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Business Bros
How to Turn Your Team into Heroes and Your Customers into Raving Fans with Patti Mara

Business Bros

Play Episode Listen Later May 4, 2021 31:13


712- Maranet Inc has been working with independently owned businesses and their teams since 2005. Patti Mara is the principal trainer and the author of the book UpSolutions – Turning Your Team into Heroes and Customers into Raving Fans. Patti has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention and profit. The results are a clear market message, a highly motivated team, and repeat customers. Team members become brand ambassadors for the company and heroes to customers. Along with the UpSolutions Team Success Training, Patti has been the lead trainer of The Profit Generator Program, Breaking Through Barriers, and the Business Reinvention Blueprint. ________ Need help with your business? Marketing, Podcast Mentorship or Content Creation? Stop by and check us out. Go to www.BusinessBros.biz to be a guest on the show or to find out more on how we can help you! --- Support this podcast: https://anchor.fm/businessbrospod/support

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The My Future Business™ Show

Interview With Patti Mara How To Use Crisis To Reinvent Your Business Interview with Patti Mara #Author #Speaker #Consultant #UpSolutions #PattiMara Hi, and welcome to the show! On today's My Future Business Show I have the pleasure of talking with popular speaker and business founder Patti Mara, talking about opportunities in change, and how to use crisis to reinvent your business, emerge as a market leader, increase profits, team engagement and customer loyalty. Patti is also the creator of the Profit Generator Program, which takes business owners through a process for developing the ability to see through their customer's eyes. She also created the ‘Breaking Through Barriers Program, which helps business owners identify and eliminate the bottlenecks that impede growth and success. In addition, Patti is also a popular speaker to groups from diverse industries, ranging from finance and commercial real estate, to restoration, cleaning, restaurants and independent pharmacies. During the call, Patti talks about her new book UpSolutions – Turning Your Team into Heroes and Customers into Raving Fans, and we take a deep dive into how the book delivers key pivotal shifts in the mindsets of stakeholders – owners, team members and customers alike – from transaction to relationship-based outcomes. The results of which are increased profit, a highly motivated team, and repeat customers. To get your copy of ‘Up Solutions', or to contact Patti directly, click the link below.

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The One Broken Cog Podcast
The Opportunity in Change

The One Broken Cog Podcast

Play Episode Listen Later Dec 3, 2020 31:15


Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the owner of Maranet Inc. and the creator of The Profit Generator Program*, which takes business owners through a process for developing the ability to see through their customers' eyes. She also created the Breaking Through Barriers Program*, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti joins the show to discuss her new book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans. She also shares pivots that lead to breakthroughs, how to use crisis to reinvent your business and emerge as a market leader, and how to turn your customers into your own business growth catalyst.

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Living a Better Life
EP Bonus 01 – Is the Brick and Mortar Business Dead?

Living a Better Life

Play Episode Listen Later Jun 5, 2020 55:50


In this episode, I interview business coach Patti Mara about whether or not brick and mortar business is dead. We dive into what are key things business owners should be doing right now, how to see opportunity in the crisis, and how going forward we need a customer centric solution approach. In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. Patti's passion is helping people find the perspective that will enable them to generate extraordinary results. She's an expert on perspective: Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Free Gift: pattimara.com/livingabetterlife

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Create Velocity with Marysia Czarski
Episode #008: Re-Positioned and Ready with Patti Mara

Create Velocity with Marysia Czarski

Play Episode Listen Later Apr 7, 2020 19:08


Ideas to keep providing a valued customer experience in times of physical isolation.My guest is Patti Mara. She has worked with hundreds of entrepreneurial owned and operated businesses to re position them for success and dramatically increase their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.What you'll get from this podcast:An understanding of how to leverage the current crisis to pivot your business quickly to move from surviving to thrivingLearn about the new guiding principles for small and mid-sized businessInspiration and ideas to do things differently. There is no business as usual!Click Here to access the free Touchpoint Score Card Tool.Support the show (http://entrepreneursvelocity.com/join/)

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