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In this fun-filled episode, Patti Mara, CEO of Maranet Inc., shares how she took the experiences she's had from a part-time job in college through 20 years of coaching business owners and leaders to help local businesses succeed.You'll discover:- The four pillars of team success- What sets A-players apart from the rest- How to leverage your #1 profit center in the Fun stage Patti Mara has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. In her coaching and her business, Patti is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The UpSolutions Team Success Training and The Business Accelerator Blueprint. Want to learn more about Patti Mara's work at Maranet Inc? Check out her website at https://www.pattimara.com/
In this episode of MDNTV Podcast, join Patti Mara as she strives to help business owners turn their teams into heroes and customers into raving fans, by leveraging the opportunity in change and positioning their businesses for success in challenging times. You will learn: 1. Turning Teams into Heroes and Customers into Raving Fans 2. Positioning Your Business for Success in Challenging Times 3. Transforming Challenges and Mistakes into Lessons to Fuel Business Growth. Patti Mara is a passionate advocate for locally owned businesses and a business coach who helps entrepreneurs turn their teams into heroes and customers into raving fans.Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Independent businesses are the hub of a community - thriving businesses, thriving community. What are the key mindsets and opportunity navigating global change to future forward your business? https://www.pattimara.com/mdntv --- Send in a voice message: https://podcasters.spotify.com/pod/show/mdntv/message
Are You Playing the Right Game of Business? Patti Mara am the author of the book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; and am the owner of Maranet Inc., the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit. Speaking topics: • The opportunity in change – using crisis to reinvent your business and emerge as a market leader. • Reinventing During Disruptive Times – Creating UpSolutions to evolving customer needs. • Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst. Connect with Patti https://www.linkedin.com/in/pattimara https://www.pattimara.com/
Patti Mara I am the author of the book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; and am the owner of Maranet Inc., the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit.Speaking topics:• The opportunity in change – using crisis to reinvent your business and emerge as a market leader.• Reinventing During Disruptive Times – Creating UpSolutions to evolving customer needs.• Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst.https://www.pattimara.com/https://www.facebook.com/pattimarahttps://www.linkedin.com/in/pattimara/https://www.instagram.com/patti.mara/I am inviting you to check out my resources page. It is completely FREE and has a ton information and some downloads. You can find it at resources.xpansioncode.com.I will be releasing new episodes every Tuesday and Thursday!
Patti Mara is author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; the owner of Maranet Inc. and the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. Patti has over twenty-five years of experience designing and delivering customer service experiences and making the connection between customer experience and retention with the profit, results, and growth of a company. She lives in Georgetown, Ontario, near Toronto.
I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.
I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.
[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show
The Accountability Coach: Business Acceleration|Productivity
I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.
Work Life Balance Podcast: Business | Productivity | Results
[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show
[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show
In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The Profit Generator, Breaking Through Barriers and The Business Reinvention Blueprint. Key Takeaways. Finding the shifting point. Where both the employees and the customers take part in the system to meet the need, create more impact and grow your brandImplementing the Inside out technique. How to analyze and make changes to your business strategies. Learning to create value in the marketplace. Creating deep, long-lasting relationships with your customers. Adapting to the ever-changing life and market culture whilst still conducting your everyday business operations. Connect with Patti LinkedIn - https://www.linkedin.com/in/pattimara/ Website - https://www.pattimara.com/ Twitter - https://twitter.com/pattimara?lang=en Instagram - https://www.instagram.com/patti.mara/
Do you own a business which is successful yet believe isn't reaching the maximum height of its potential? Are you interested in consistently turning a profit and increasing your revenue? If so, you ought to have a conversation with Patti Mara. She's the author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; the owner of Maranet Inc. and the creator of the Profit Generator Program and the Breaking Through Barriers Program. “I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit.” She joined me this week to tell me more. For more information: https://www.pattimara.com/ Podcast Resource Page: https://www.pattimara.com/letshavethisconversation Instagram: @patti.mara Twitter: @pattimara LinkedIn: @PattiMara Facebook: @pattimara ·
Resources for this episodehttps://www.pattimara.com/thesmallbusinessshow–Your Business is Not What You Sell? So what is?–How can “Microbanding” work to the advantage of a small business?–Why should customers choose you instead of your competitors?–What is the right messaging to reach your customers?GUEST INFO:In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results.Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit.She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The Profit Generator, Breaking Through Barriers and The Business Evolution Blueprint.Contact info for Patti Mara
Michael has a great discussion with Patti Mara who is owner of Maranet Inc, creator of the Profit Generator Program and the Breaking Through Barriers Program as well as the author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans. Patti offers great advice on how to retain and motivate your team to reduce turnover and compete in being an employer of choice. She has great tools from her book she highlights to evaluate where you are today.Patti then turn her attention to customers and drops great knowledge on how to stay connected outside of the mundane surveys we all hate to fill out. How to move your business 10 years forward - this is the podcast.www.pattimara.com/techprounicorn
712- Maranet Inc has been working with independently owned businesses and their teams since 2005. Patti Mara is the principal trainer and the author of the book UpSolutions – Turning Your Team into Heroes and Customers into Raving Fans. Patti has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention and profit. The results are a clear market message, a highly motivated team, and repeat customers. Team members become brand ambassadors for the company and heroes to customers. Along with the UpSolutions Team Success Training, Patti has been the lead trainer of The Profit Generator Program, Breaking Through Barriers, and the Business Reinvention Blueprint. ________ Need help with your business? Marketing, Podcast Mentorship or Content Creation? Stop by and check us out. Go to www.BusinessBros.biz to be a guest on the show or to find out more on how we can help you! --- Support this podcast: https://anchor.fm/businessbrospod/support
Interview With Patti Mara How To Use Crisis To Reinvent Your Business Interview with Patti Mara #Author #Speaker #Consultant #UpSolutions #PattiMara Hi, and welcome to the show! On today's My Future Business Show I have the pleasure of talking with popular speaker and business founder Patti Mara, talking about opportunities in change, and how to use crisis to reinvent your business, emerge as a market leader, increase profits, team engagement and customer loyalty. Patti is also the creator of the Profit Generator Program, which takes business owners through a process for developing the ability to see through their customer's eyes. She also created the ‘Breaking Through Barriers Program, which helps business owners identify and eliminate the bottlenecks that impede growth and success. In addition, Patti is also a popular speaker to groups from diverse industries, ranging from finance and commercial real estate, to restoration, cleaning, restaurants and independent pharmacies. During the call, Patti talks about her new book UpSolutions – Turning Your Team into Heroes and Customers into Raving Fans, and we take a deep dive into how the book delivers key pivotal shifts in the mindsets of stakeholders – owners, team members and customers alike – from transaction to relationship-based outcomes. The results of which are increased profit, a highly motivated team, and repeat customers. To get your copy of ‘Up Solutions', or to contact Patti directly, click the link below.
Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the owner of Maranet Inc. and the creator of The Profit Generator Program*, which takes business owners through a process for developing the ability to see through their customers' eyes. She also created the Breaking Through Barriers Program*, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti joins the show to discuss her new book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans. She also shares pivots that lead to breakthroughs, how to use crisis to reinvent your business and emerge as a market leader, and how to turn your customers into your own business growth catalyst.
In this episode, I interview business coach Patti Mara about whether or not brick and mortar business is dead. We dive into what are key things business owners should be doing right now, how to see opportunity in the crisis, and how going forward we need a customer centric solution approach. In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. Patti's passion is helping people find the perspective that will enable them to generate extraordinary results. She's an expert on perspective: Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Free Gift: pattimara.com/livingabetterlife
Ideas to keep providing a valued customer experience in times of physical isolation.My guest is Patti Mara. She has worked with hundreds of entrepreneurial owned and operated businesses to re position them for success and dramatically increase their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.What you'll get from this podcast:An understanding of how to leverage the current crisis to pivot your business quickly to move from surviving to thrivingLearn about the new guiding principles for small and mid-sized businessInspiration and ideas to do things differently. There is no business as usual!Click Here to access the free Touchpoint Score Card Tool.Support the show (http://entrepreneursvelocity.com/join/)