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2 episodes with patti mara
4 episodes with patti mara
2 episodes with patti mara
2 episodes with patti mara
2 episodes with patti mara
2 episodes with patti mara
Are you overwhelmed by the financial side of your business? In this episode, Patti Mara speaks with Colin Sanburg, founder of FinElevate, about the rise of fractional CFOs and how they empower entrepreneurs to focus on their strengths. Discover how these experts streamline financial operations and drive profitability, transforming challenges into opportunities for growth. Here's some of what you'll learn in this episode:The key criteria that FinElevate looks for in an ideal client.Why some entrepreneurs don't want to give up signing authority.The importance of identifying your dashboard KPIs.The entrepreneur motivation for freeing yourself up.What inspires Colin the most about being an entrepreneur.How to overcome analysis paralysis. Show Notes: If an entrepreneur isn't closely monitoring their financials, they're likely just wasting time. No matter how skilled you are in a specific area, you need outside perspective. Not every aspect of business suits every entrepreneur. People are happy to offload parts of their businesses that they don't like working in. A better understanding of your metrics can help you structure your business for increased productivity. The right players want the metrics of success because they want to win. Taking action does tremendous things for your psyche. Top team members are unlikely to stay if they can't access accurate metrics to evaluate their performance. You can't be your own sounding board. The only sustainable way to build an entrepreneurial business is to base it on the entrepreneur's strengths and weaknesses. Much of the financial aspect of your business relies on discipline. People are more likely to engage with a clear reflection of their hard work. If you measure it, you can manage it. If you can manage it, you can improve it. If a team member sees a disconnect between lead measures and lag measures, they'll disengage completely. Once you focus on a small set of key metrics, you'll be surprised at how much more efficient you become. Resources: We Choose Local FinElevate Unique Ability® Who Not How by Dan Sullivan and Dr. Benjamin Hardy The Obstacle Is the Way by Ryan Holiday The Gap And The Gain by Dan Sullivan and Dr. Benjamin Hardy Blue Ocean Strategy by W. Chan Kim and Renee Mauborgne
Inside Strategic Coach: Connecting Entrepreneurs With What Really Matters
When Patti Mara graduated from university in the recession of 1989, she couldn't get a job—so she made one up instead. In this episode, Patti shares how she's achieved entrepreneurial success, the exciting new project she's launching to support local businesses, and what she's learned as a long-time coach in The Strategic Coach® Program. Here's some of what you'll learn in this episode:The invaluable resource that Patti turned to when she realized she didn't know how to build a business.Some of the most helpful tools Patti learned in her first year at Strategic Coach®.The difference between tasks and results.The value in separating the fault from the problem.“magic” that happens in every Strategic Coach workshop. Show Notes: Entrepreneurship often emerges out of necessity, but being good at making up a job for yourself doesn't mean you know how to build a business.Strategic Coach concepts can dramatically shift an entrepreneur's mindset and ability to build a thriving organization.Every coach at Strategic Coach is also a Program member who uses Coach tools and concepts in their own business.What you sell is actually the vehicle for how you create value.Your business is the value you create to the people you want to work with.Everyone wants to feel like they're winning.When team members feel like their roles serve a greater purpose, the whole company culture shifts.And once you recognize team members as experts in their roles, you can encourage their innovation and sense of ownership.When you empower team members to solve problems rather than to focus on who was at fault, customer interactions get much better.Awareness and mindset are more impactful than specific skills when training team members. Resources: Blog: Time Management Strategies For Entrepreneurs (Effective Strategies Only) Unique Ability® The 10x Mind Expander by Dan Sullivan Turning Teams into Heroes and Customers into Raving Fans by Patti Mara UpSolutions Team Success Program Blog: What Is A Self-Managing Company®? Tool: The Positive Focus® Who Not How by Dan Sullivan and Dr. Benjamin Hardy Podcast: Team Success pattimara.com wechooselocal.com
Welcome back to the "Pharmacy Success Strategies" podcast, hosted by Patti Mara. In this enlightening episode, we dive into Chapter 3 of "UpSolutions: Turning Your Teams into Heroes and Customers into Raving Fans," focusing on leveraging the wisdom and experience within your pharmacy. Our special guest, Jay Phipps, owner of Phipps Pharmacy in Tennessee and Mississippi (https://www.phippspharmacy.com/), joins us to share his insights on transforming the pharmacy landscape by recognizing and nurturing the talents within his team. Key Highlights: The Culture at Phipps Pharmacy: Jay discusses how Phipps Pharmacy stands out with its tagline, "The cure for the common drugstore," and its focus on relationships and personalized care. This approach not only sets Phipps Pharmacy apart from the competition but also deeply embeds it within the fabric of the community it serves. Empowering the Team as Experts: A significant part of our conversation revolves around empowering every team member to be seen as an expert by patients. Jay shares how training and fostering a culture of continuous learning enable his staff to provide patients with what they need, not just what they ask for, thereby enhancing patient care and pharmacy services. Creating a Supportive and Unified Culture: Jay details the steps taken to create a cohesive team culture, including team events, consistent communication, and recognizing each team member's unique contributions. This culture not only supports the professional growth of his team but also ensures that patients receive the best possible care. Investing in Team Development: Jay emphasizes the importance of investing time and resources into team development. Through guided discovery and finding the right role for each team member, Phipps Pharmacy ensures that every employee can contribute effectively to the mission of providing exceptional patient care. The Impact of a Strong Team Culture: The episode concludes with Jay reflecting on the positive impacts of having a strong team culture, including improved patient care, increased business growth, and enhanced team morale. He encourages pharmacy owners to remain passionate and relentless in pursuing their purpose and to recognize the value of investing in their teams. This episode is a must-listen for pharmacy professionals seeking to elevate their practice by tapping into the wisdom and experience of their teams. Jay Phipps' insights offer valuable lessons on creating a culture of excellence, empowerment, and engagement within the pharmacy industry. Stay tuned for our next episode, where we'll explore the "UpSolutions Recipe" for pharmacy success, focusing on practical steps to continuously meet and exceed patient needs.
Understanding Your Customers with Pharmacy Owner Darden Heritage Welcome to the second episode of the "Pharmacy Success Strategy Series" podcast. In this episode, host Patti Mara is joined by pharmacist Darden Heritage, owner of Star Discount Pharmacy in Huntsville, Alabama (https://www.huntsvillestarpharmacy.com/). Darden shares his invaluable insights and experiences, particularly how focusing on understanding and catering to customers' needs has been their secret sauce to profitable growth. Key Highlights: • Innovative Approaches to Attract Younger Clients: Darden discusses how he introduced products like gender reveal tests in his pharmacies to cater to younger clients, emphasizing the importance of adapting to customer needs and trends. • The Importance of Listening: A recurring theme in Darden's approach is the art of listening. He stresses the significance of listening to customers to understand their needs and preferences, which is crucial for providing effective solutions. • Pharmacy as a Loss Leader: Darden touches upon the challenges faced by pharmacies, such as decreasing reimbursements, and the necessity of diversifying services and focusing on areas that create the most value for customers. • Creating a Culture of Care: Darden underscores the philosophy of caring - not just for customers but also among team members. He shares how creating a culture based on care has significantly impacted his business positively. • Innovative Programs and Services: The episode highlights several innovative programs initiated by Darden, like diabetes education, immunization services in a private setting, and a unique insurance agency operated by pharmacy technicians. • Building Strong Relationships with the Medical Community: Darden talks about how his pharmacies have built robust relationships with local physicians and the broader medical community, enhancing their reputation and trust. • Emphasis on Professionalism and Patient Experience: The discussion also covers how Darden ensures a professional environment in his pharmacies, which significantly enhances the patient experience. • Future Plans and Goals: Darden shares his future goals and the directions in which he is steering his pharmacy practice to continue providing exceptional service and care to his community. In summary, this episode provides a deep dive into the strategies and philosophies that have made Darden Heritage successful with his pharmacies. It's a must-listen for anyone in the pharmacy industry looking to enhance their customer understanding and service quality.
Patti Mara was the guest on this episode of Success Profiles Radio. She is well-known in the world of independent pharmacy business. She has worked with numerous independent pharmacy owners helping them improve their operations and increase profitability. She is also the author of the book, "UpSolutions: Turning Teams Into Heroes And Customers Into Raving Fans". We talked about how she helps businesses discover why customers should buy from them instead of a competitor, the common issues her clients have with the customer experience, helping team members view themselves as problem-solvers to improve customer service, and how to use microbranding. In addition, we discussed her philosophy of hiring, how to use crisis to reinvent your business, choosing the right mentor for you, and much more. You can listen and subscribe to the show on Apple Podcasts/iTunes. You can also hear the show at Success Profiles Radio | Live Internet Talk Radio | Best Shows Podcasts (toginet.com)
Patti Mara, a pharmacy business coach for over 15 years, shares strategies for transforming pharmacy culture through communication, feedback and defining team success. Website: https://pharmacysuccess.com/ [00:00:15] Introductions [00:01:43] Hiring for pharmacy culture [00:04:15] Importance of business and personality [00:05:05] Matching talent to pharmacy roles [00:05:43] Systematizing routine to handle exceptions [00:08:28] The 4 pillars for team success [00:09:38] Why weekly team huddles are critical [00:14:12] Tips for effective huddles [00:16:05] Keeping huddles focused [00:18:02] In-person huddles more impactful [00:18:13] Huddles drive staff empowerment [00:18:41] Team position agreements [00:21:10] Performance feedback strategies [00:24:53] Acknowledging positive contributions [00:27:34] Giving focused corrective feedback [00:29:30] Clarifying pharmacy value proposition [00:32:29] Maintaining core focus [00:35:14] Turning complaints into opportunities [00:38:05] Ensuring consistent experiences [00:40:30] Characteristics of ideal customers [00:42:31] Staying positive through challenges [00:43:35] Wrap up The Business of Pharmacy Podcast™ offers in-depth, candid conversations with pharmacy business leaders. Hosted by pharmacist Mike Koelzer, each episode covers new topics relevant to pharmacists and pharmacy owners. Listen to a new episode every Monday morning.
In this episode, our guest is Patti Mara, a renowned expert in independent pharmacy growth and business coaching. With over 20years of experience, Patti has dedicated her career to helping owners and teams achieve remarkableresults by uncovering the “shifting point” that propels them to new levels of success. Her passion lies intransforming the way businesses operate. Leading to enhanced customer experiences, substantialgrowth, improved customer retention, and increased profitability.As the founder of PharmacySuccess.com, Patti utilizes her unique insights and expertise to providecoaching and guidance to pharmacy professionals, empowering them to optimize their operations andreach their full potential. Through her coaching programs and business strategies, Patti helps ownersand teams thrive in a competitive market, delivering exceptional value to their customers and drivingsustainable growth.Patti is an accomplished author, having written the influential book “UpSolutions – Turning Your Teaminto Heroes and Customers into Raving Fans”. This comprehensive guide offers practical solutions andproven techniques to transform teams into high-performing heroes, while cultivating a loyal customerbase of raving fans.Additionally, Patti is the visionary behind The UpSolutions Team Success Training and The BusinessAccelerator Framework, powerful resources designed to equip businesses with the tools and knowledgethey need to achieve rapid growth and long-term success.Interview topics • The opportunity in change – using crisis to reinvent your pharmacy and emerge as a market leader.• Reinventing During Disruptive Times – Creating UpSolutions to evolving patient needs.• Setting you team up to win – The Four Pillars of Team Engagement• Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst.Guest - Patti Marahttps://www.pharmacysuccess.com/ https://www.facebook.com/pattimarahttps://www.instagram.com/patti.marahttps://www.linkedin.com/in/pattimara Host - Hillary Blackburn, PharmD, MBAwww.hillaryblackburn.com https://www.linkedin.com/in/hillary-blackburn-67a92421/ @talktoyourpharmacist for Instagram and Facebook @HillBlackburn TwitterCheck out www.rx4mom.com for more info on Dr. Blackburn's maternal health project and follow along @rx_4_momTalk to Your Pharmacist has been named a Top 20 Pharmacy Podcasts by Feedspot https://blog.feedspot.com/pharmacist_podcasts/ ★ Support this podcast on Patreon ★
Join Tacey and her Special Guest, Author of UpSolutions and Owner of Maranet Inc. Patti Mara. Today's topic is "Building a Team of Superheroes" Patti discusses the importance of understanding that your team are your brand ambassadors and how to turn them into your brand's superheroes. How to set your team up for success in the field of customer engagement through: Value Proposition Training, Clear Position Agreements, Team Communication and Regular Feedback. Timestamp: 01:27: Patti's Journey Timestamp: 11:41: Listening to Your Team Timestamp: 14:51: 4 Pillars of Team Success Link to blog post we discussed: How to make your team the hero blog post Patti's Contact Information: Website: www.pattimara.com Social Media: LinkedIn: https://www.linkedin.com/in/pattimara/ Instagram: https://www.instagram.com/patti.mara/ Tacey's Contact Information: https://linktr.ee/taceyatkinson Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go Spread the Magic!
In this fun-filled episode, Patti Mara, CEO of Maranet Inc., shares how she took the experiences she's had from a part-time job in college through 20 years of coaching business owners and leaders to help local businesses succeed.You'll discover:- The four pillars of team success- What sets A-players apart from the rest- How to leverage your #1 profit center in the Fun stage Patti Mara has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. In her coaching and her business, Patti is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The UpSolutions Team Success Training and The Business Accelerator Blueprint. Want to learn more about Patti Mara's work at Maranet Inc? Check out her website at https://www.pattimara.com/
In this episode, Sean sits down with Patti Mara, author of UpSolutions and business coach. They dive into why Patti wrote UpSolutions and her passion for locally owned businesses. They go deeper into her years of experience. Patti gives some great insights on aspects of great customer experience. Her experience in pharma lays out why customer experience is so vital to company's success. Her tone gives off a helpful, fun tone on creating great customer experiences. Patti gets deep on why she local communities. She even sheds light on how she recoups spending time with her family, friends, and animals (horses). More About Patti. https://www.linkedin.com/in/pattimara
Marcia speaks with author and operations expert, Patti Mara of UpSolutions. She teaches business owners how to turn team members into heros and customers into raving fans by over delivering. Simply by doing a bit extra for each customer, you create the unexpected and powerful 'wow factor' for your customers. It doesn't go unnoticed either. It's brought to the attention of each customer that your business went above and beyond to make their experience better. It truly is the little details that make the big difference. Patti's methods train your team to over deliver which then allows your company to create raving fans that are willing to choose you, refer you, and ultimately pay more for your product and services. What a great position to be in. Patti has made her book accessible along with some great resources on her website. Go to www.PattiMara.com/profitwithaplan to get them. ================ Want a 45% boost to your net profit?.Join Marcia's new training the "30-day Profit Booster". Just by following a simple 3-step method that doesn't require chasing more customers. This quick & easy profit boosting strategy can be done without spending more on marketing, hiring additional staff, or working longer hours. Go check out www.30dayprofitbooster.com for this free training and valuable information. ================= Please subscribe & ring the bell for reminders about next week's show. ================= About Marcia: She is a business growth strategist helps business owners to double and triple their revenue, profit and the value of their company. In fact, she is able to show prospective clients a clear pathway to profit and an impactful ROI to working with here before hiring her firm. Through her proven Profit Booster™️ strategies, she gets results. Marcia is the CEO of Infinite Profit Consulting & can be found at www.InfiniteProfitConsulting.com Curious or have question. Text her at 949-229-2112. ♾️
In this episode of MDNTV Podcast, join Patti Mara as she strives to help business owners turn their teams into heroes and customers into raving fans, by leveraging the opportunity in change and positioning their businesses for success in challenging times. You will learn: 1. Turning Teams into Heroes and Customers into Raving Fans 2. Positioning Your Business for Success in Challenging Times 3. Transforming Challenges and Mistakes into Lessons to Fuel Business Growth. Patti Mara is a passionate advocate for locally owned businesses and a business coach who helps entrepreneurs turn their teams into heroes and customers into raving fans.Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Independent businesses are the hub of a community - thriving businesses, thriving community. What are the key mindsets and opportunity navigating global change to future forward your business? https://www.pattimara.com/mdntv --- Send in a voice message: https://podcasters.spotify.com/pod/show/mdntv/message
Are You Playing the Right Game of Business? Patti Mara am the author of the book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; and am the owner of Maranet Inc., the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit. Speaking topics: • The opportunity in change – using crisis to reinvent your business and emerge as a market leader. • Reinventing During Disruptive Times – Creating UpSolutions to evolving customer needs. • Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst. Connect with Patti https://www.linkedin.com/in/pattimara https://www.pattimara.com/
Patti Mara joins our host, Diane Helbig to share the opportunity to future forward your business harnessing the challenges of a global crisis. There are new business rules to position for success both to position as a solution provider, and position your team as brand ambassadors for your marketplace. Each episode of this podcast provides insights and education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it's sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results. Learn more about Patti at Helbig Enterprises. LinkedIn Jobs helps you find the candidates you want to talk to, faster. Did you know every week, nearly 40 million job seekers visit LinkedIn? Post your job for free at LinkedIn Dot Com slash ACCELERATE. That's LinkedIn Dot Com slash ACCELERATE to post your job for free. Terms and conditions apply.
#060 – In the 80s, Patti Mara worked part-time in a local bookstore. Because they were supervised by a talented manager early in her career, Patti understood how customer experience significantly contributed to a business's success.Here, Patti talks about the right approach to hiring, what's vital to building an efficient employer-remote employee relationship, and the kind of management that will make your team feel like a bunch of robots.IN THIS EPISODE YOU WILL LEARN:· Patti Mara on having a remote team since 2007· How to set a remote team up for success· Your business is a reflection of you· Putting your talent out to the market takes skill· Diversity is always good for businessCHECK OUT PATTI MARA:Patti Mara has worked with hundreds of entrepreneurial-owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the owner of Maranet Inc. and the creator of The Profit Generator Program*, which takes business owners through a process of developing the ability to see through their customers' eyes. She also created the Breaking Through Barriers Program*, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti is a popular speaker to groups from diverse industries, ranging from finance and commercial real estate, to restoration and cleaning, restaurants, and independent pharmacies. She has also been a featured speaker to North American women's and entrepreneurs' groups. She lives in Georgetown, Ontario, near Toronto. FREE GIFT FROM GUEST:https://www.pattimara.com/uncensoredsociety Buzzsprout - Let's get your podcast launched! Start for FREEHow To Find Ideal Guests for Your Show PodMatch Automatically Matches Ideal Podcast Hosts And Guests For Interviews.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
https://patreon.com/alexwilliamns (Support the Show) https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a review for Broken Bulbs!) Today, Patti Mara, author of https://www.pattimara.com/book/#buy (UpSolutions), joins us again! If you want to take advantage of the TouchPoint Scorecard go https://www.pattimara.com/brokenbulbs/ (here). BROKEN BULBS: https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a Review) https://mechoradio.com/brokenbulbs (Website) https://www.instagram.com/brokenbulbspod (Instagram) https://twitter.com/brokenbulbspod (Twitter) https://patreon.com/alexwilliamns (Patreon) PATTI MARA (GUEST): https://www.pattimara.com/ (Website) https://www.pattimara.com/brokenbulbs (TouchPoint Scorecard (special offer)) https://www.pattimara.com/book/#buy (UpSolutions) ALEX WILLIAMNS (HOST): https://www.alexwilliamns.com/ (Website) https://twitter.com/alexwilliamns (Twitter) https://instagram.com/alexwilliamns (Instagram) https://www.youtube.com/alexwilliamns (YouTube) https://www.patreon.com/alexwilliamns (Patreon) CREDITS: Host: https://www.alexwilliamns.com/ (Alex Williamns) Guest: https://www.pattimara.com/ (Patti Mara) Music: https://artlist.io/artist/1075/brian-claxton (Brian Claxton) & https://artlist.io/artist/709/wesly-thomas?search=wesly-thoma (Wesly Thomas) Cover Art: https://www.redbubble.com/people/MadeByBKG/shop?fbclid=IwAR3H8YSNm8_zHMv5veeDY8hJxfoBXm73tRpDrM_jIxYSTgX_OHJsPq-ARuQ (Bethany Gustafson) Broken Bulbs is produced by MeCHo Radio. And we are, of course, a proud member of the Createvine.
Playing the 'right game of business' ... Change can be challenging for each and every one of us. It's hard to be prepared for everything and it is difficult to make sure we react in time and the right way. Our today's guest can help you. Meet Patti Mara and embrace the change this week Work with Patti - pattimara.com
Patti Mara I am the author of the book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; and am the owner of Maranet Inc., the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit.Speaking topics:• The opportunity in change – using crisis to reinvent your business and emerge as a market leader.• Reinventing During Disruptive Times – Creating UpSolutions to evolving customer needs.• Your customers are always talking to you, are you listening? How to turn your customers into your own Business Growth Catalyst.https://www.pattimara.com/https://www.facebook.com/pattimarahttps://www.linkedin.com/in/pattimara/https://www.instagram.com/patti.mara/I am inviting you to check out my resources page. It is completely FREE and has a ton information and some downloads. You can find it at resources.xpansioncode.com.I will be releasing new episodes every Tuesday and Thursday!
Patti Mara has worked with hundreds of entrepreneurial-owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the owner of Maranet Inc. and the creator of The Profit Generator Program, which takes business owners through a process of developing the ability to see through their customers' eyes. She also created the Breaking Through Barriers Program, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti Mara website: https://www.pattimara.com/ REGISTER FOR FREE, TIME TO THRIVE CHALLENGE: https://successgrid.net/ttt Leave me a voice message: https://successgrid.net/podcast/ For top tips and more resources pls go here for show notes: https://successgrid.net/sg95/ “If you love this show, please leave a review. Go to https://ratethispodcast.com/successgrid and follow the simple instructions
Marketing & Brand Building - Doug and Patti spoke about the importance of establishing a value-based branding plan for your business that provides you a competitive advantage. What's the difference between companies that are still growing and those that aren't? A competitive edge can be gained by branding and identifying the right market. Learn more at https://www.pattimara.com/ (https://www.pattimara.com/) Doug's business specializes in partnering with companies and non-profits to create value and capture cost savings without layoffs to fund growth and strengthen financial results. You can find out more at http://www.terminalvalue.biz ( www.TerminalValue.biz) You can find the audio podcast feed athttp://www.terminalvaluepodcast.com ( www.TerminalValuePodcast.com) You can find the video podcast feed athttp://www.youtube.com/channel/UCV5a4QbT-dXhpgb-8HJHdGg ( )https://www.youtube.com/c/DougUtbergTerminalValue (https://www.youtube.com/c/DougUtbergTerminalValue) Schedule time with Doug to talk about your business athttp://www.meetdoug.biz ( www.MeetDoug.Biz)
Patti Mara is author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; the owner of Maranet Inc. and the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. Patti has over twenty-five years of experience designing and delivering customer service experiences and making the connection between customer experience and retention with the profit, results, and growth of a company. She lives in Georgetown, Ontario, near Toronto.
I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.
I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.
The Accountability Coach: Business Acceleration|Productivity
I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Here are some questions I asked Patti that you will benefit from by listening to her interview: 1. What are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? 2. How do you switch from transaction-based to relationship-based outcomes? 3. How to turn challenges and mistakes into lessons that fuel your growth? 4. What are the key components to set you and your team up to win? 5. Let's talk a bit about communication. Our clients are always talking to us; however, are we really listening? 6. What's the role of collaboration for growth and market leadership? You can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. Subscribe to get new episodes as they are released. You can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to https://pattimara.com/theaccountabilitycoach. Many simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. To download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool. Get a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference. The Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB The Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmx The Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4i The Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v Want timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on your goal achievement journey.
[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show
[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show
Work Life Balance Podcast: Business | Productivity | Results
[[:encoded, "I think you will find Patti to be helpful to you growing your business, so you can create your ideal business and ideal life. nnPatti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, client retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.nnHere are some questions I asked Patti that you will benefit from by listening to her interview:nn1.tWhat are essential mindsets to position for growth even when in the midst of chaos, whether real or perceived? n2.tHow do you switch from transaction-based to relationship-based outcomes?n3.tHow to turn challenges and mistakes into lessons that fuel your growth? n4.tWhat are the key components to set you and your team up to win? n5.tLet's talk a bit about communication. Our clients are always talking to us; however, are we really listening? n6.tWhat's the role of collaboration for growth and market leadership?nnYou can find my interview with Patti Mara at https://www.accountabilitycoach.com/my-podcast/, https://itunes.apple.com/podcast/accountabilitycoach.com/id290547573, https://podcasts.apple.com/podcast/id305208343, and on most podcast platforms and in most English-speaking countries. nnSubscribe to get new episodes as they are released.nnYou can download Patti's TouchPoint Scorecard tool for free with a short video training, and button to find out where to buy her book, by going to nhttps://pattimara.com/theaccountabilitycoach.nnMany simple and effective resources get created when I'm coaching my one-on-one clients. An issue or situation comes up and I create a resource tool to help them get an even better result. In this example, my business owner coaching client wanted to better hold his support team accountable, so I created a performance assessment tool. This enhances regular communication with each team member about their specific performance of what they are responsible for (whether internal or virtual). It lets the team member feel good about their progress and it helps the business owner feel more confident about what is being done and at what level of performance. You will benefit, just as my clients have, from utilizing this simple and effective performance assessment for every member of your team. Customize it for each person on your team based on their job description. More specifically, each team member should customize it for themselves and you approve it. Schedule a meeting every 90 days to review progress in each area you are measuring. n nTo download my complimentary support team performance assessment, so you can customize it for each of your team members, go to: https://www.accountabilitycoach.com/support-team-member-progress-assessment/. It is a great communication tool.nnGet a daily Accountability Minute single, simple, doable idea, so you can start your day off on the "right foot", by subscribing to The Accountability Minute at https://www.accountabilitycoach.com/my-podcast/ or subscribe based on your country and podcast platform preference.n nThe Accountability Minute on Amazon's Alexa in the USA: https://www.amazon.com/Accountability-Minute-Anne-Bachrach/dp/B07F5H2KGB nThe Accountability Minute on Alexa in Canada: https://amzn.to/2MpvUmxnThe Accountability Minute on Alexa in Australia: https://amzn.to/2vQqI4inThe Accountability Minute on Alexa in UK: https://amzn.to/2MayU9v nnWant timely and relevant information to help you make more money and work less, so you can enjoy your ideal business and ideal life? Subscribe to my business success tips blog by going to https://www.accountabilitycoach.com/blog/. Feel free to share this with others who you think would get value. Let me know how else I can be of assistance to you on ySupport the show
https://patreon.com/alexwilliamns (Support the Show) https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a review for Broken Bulbs!) Today, Patti Mara, author of https://www.pattimara.com/book/#buy (UpSolutions), joins us again! If you want to take advantage of the TouchPoint Scorecard go https://www.pattimara.com/brokenbulbs/ (here). BROKEN BULBS: https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a Review) https://mechoradio.com/brokenbulbs (Website) https://www.instagram.com/brokenbulbspod (Instagram) https://twitter.com/brokenbulbspod (Twitter) https://patreon.com/alexwilliamns (Patreon) PATTI MARA (GUEST): https://www.pattimara.com/ (Website) https://www.pattimara.com/brokenbulbs (TouchPoint Scorecard (special offer)) https://www.pattimara.com/book/#buy (UpSolutions) ALEX WILLIAMNS (HOST): https://www.alexwilliamns.com/ (Website) https://twitter.com/alexwilliamns (Twitter) https://instagram.com/alexwilliamns (Instagram) https://www.youtube.com/alexwilliamns (YouTube) https://www.patreon.com/alexwilliamns (Patreon) CREDITS: Host: https://www.alexwilliamns.com/ (Alex Williamns) Guest: https://www.pattimara.com/ (Patti Mara) Music: https://artlist.io/artist/1075/brian-claxton (Brian Claxton) & https://artlist.io/artist/709/wesly-thomas?search=wesly-thoma (Wesly Thomas) Cover Art: https://www.redbubble.com/people/MadeByBKG/shop?fbclid=IwAR3H8YSNm8_zHMv5veeDY8hJxfoBXm73tRpDrM_jIxYSTgX_OHJsPq-ARuQ (Bethany Gustafson) Broken Bulbs is produced by MeCHo Radio. And we are, of course, a proud member of the Createvine.
In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The Profit Generator, Breaking Through Barriers and The Business Reinvention Blueprint. Key Takeaways. Finding the shifting point. Where both the employees and the customers take part in the system to meet the need, create more impact and grow your brandImplementing the Inside out technique. How to analyze and make changes to your business strategies. Learning to create value in the marketplace. Creating deep, long-lasting relationships with your customers. Adapting to the ever-changing life and market culture whilst still conducting your everyday business operations. Connect with Patti LinkedIn - https://www.linkedin.com/in/pattimara/ Website - https://www.pattimara.com/ Twitter - https://twitter.com/pattimara?lang=en Instagram - https://www.instagram.com/patti.mara/
Do you own a business which is successful yet believe isn't reaching the maximum height of its potential? Are you interested in consistently turning a profit and increasing your revenue? If so, you ought to have a conversation with Patti Mara. She's the author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans; the owner of Maranet Inc. and the creator of the Profit Generator Program and the Breaking Through Barriers Program. “I have worked with hundreds of entrepreneurial operated businesses to reposition them for success and dramatically increase their profit.” She joined me this week to tell me more. For more information: https://www.pattimara.com/ Podcast Resource Page: https://www.pattimara.com/letshavethisconversation Instagram: @patti.mara Twitter: @pattimara LinkedIn: @PattiMara Facebook: @pattimara ·
Resources for this episodehttps://www.pattimara.com/thesmallbusinessshow–Your Business is Not What You Sell? So what is?–How can “Microbanding” work to the advantage of a small business?–Why should customers choose you instead of your competitors?–What is the right messaging to reach your customers?GUEST INFO:In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results.Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit.She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans; creator of The Profit Generator, Breaking Through Barriers and The Business Evolution Blueprint.Contact info for Patti Mara
How To Adapt and Pivot Your Business During a CrisisAre you leaning in and pivoting to what's showing up in your business during the pandemic? It is important that you create a powerful future vision for your business that will enable you to easily pivot during hard times. In this episode of the #SpeakEasy Podcast, Altovise speaks with Patti Mara, a business coach who's been in the business for over 20 years and the author of UpSolutions. Patti has created several breakthrough businesses programs that allow entrepreneurs to produce results professionally and personally. She's also a passionate advocate for independently owned businesses. Listen in to learn the importance of having a powerful and engaging future vision that you can adjust when failure occurs. “We have to engage and lean in and adapt and learn and pivot based on what's showing up.”- Patti [2:22]What you will learn in this episode: [1:20] Get to know Patty the business coach, and why she works with brick-and-mortar businesses. [3:46] How to future-forward your business for better results and positioning.[7:10] Understanding how to create value for your business, which is your business.[8:52] Learning to lean into what's not working in your business because it's creating the redirect for you.[10:38] Have a powerful and engaging future vision that will enable you to pivot your business. Relevant Links:Website: https://www.pattimara.com/
In this episode, we have Patti Mara who is a Business coach and creator of The Profit Generator Program We get to talking about how Patti got started and steps you can take to generate profits. Patti shares some tips on what is needed to start your career now and what's coming up next for them. Make sure you check out their links down below and share with a friend if you enjoyed the episode. Always Remember to Invest In Yourself Phil Better
In this episode, we have Patti Mara who is a Business coach and creator of The Profit Generator Program We get to talking about how Patti got started and steps you can take to generate profits. Patti shares some tips on what is needed to start your career now and what's coming up next for them. Make sure you check out their links down below and share with a friend if you enjoyed the episode. Always Remember to Invest In Yourself Phil Better
How To Adapt and Pivot Your Business During a CrisisAre you leaning in and pivoting to what's showing up in your business during the pandemic? It is important that you create a powerful future vision for your business that will enable you to easily pivot during hard times. In this episode of the SpeakEasy Podcast, Altovise speaks with Patti Mara, a business coach who's been in the business for over 20 years and the author of UpSolutions. Patti has created several breakthrough business programs that allow entrepreneurs to produce results professionally and personally. She's also a passionate advocate for independently-owned businesses. Listen in to learn the importance of having a powerful and engaging future vision that you can adjust when a failure occurs. “We have to engage and lean in and adapt and learn and pivot based on what's showing up.”- Patti [2:22]What you will learn in this episode: •[1:20] Get to know Patti the business coach, and why she works with brick-and-mortar businesses. •[3:46] How to future-forward your business for better results and positioning.•[7:10] Understanding how to create value for your business, which is your business.•[8:52] Learning to lean into what's not working in your business because it's creating the redirect for you.•[10:38] Have a powerful and engaging future vision that will enable you to pivot your business. Relevant Links:Website: https://www.pattimara.com/
Michael has a great discussion with Patti Mara who is owner of Maranet Inc, creator of the Profit Generator Program and the Breaking Through Barriers Program as well as the author of UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans. Patti offers great advice on how to retain and motivate your team to reduce turnover and compete in being an employer of choice. She has great tools from her book she highlights to evaluate where you are today.Patti then turn her attention to customers and drops great knowledge on how to stay connected outside of the mundane surveys we all hate to fill out. How to move your business 10 years forward - this is the podcast.www.pattimara.com/techprounicorn
In this episode, Dave talks with entrepreneur, speaker, and author Patti Mara on the importance of adapting to the new business rules and focusing on solutions over sales.Owner of Maranet Inc. and creator of several breakthrough business programs, Patti is known for her abundant energy and ability to connect to clients and business owners.She has worked with hundreds of entrepreneurial-owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit.Patti retraces her entrepreneurial career path as Dave taps into her growth mindset and insights on business, leadership, and communication.
LifeBlood ENGAGE: We talked about the impact COVID has had, how it's important to be thinking about innovating in good and bad times, and how to make sure you’re serving your ideal client with Patti Mara, Owner of Maranet Inc, consultant and author. Listen to learn how having your patterns interrupted isn’t always a bad thing! For the Difference Making Tip, scan ahead to 18:30! You can learn more about Patti at PattiMara.com, Facebook, Twitter, Instagram and LinkedIn. Learn more about Money Alignment Academy and bringing Financial Wellness to your organization. We’re honored to have been named one of the top podcasts from investing! George is honored to be included on Investopedia's list of the Top 100 Financial Advisors for 2020! Have George speak to your organization. You can learn more about the show at GeorgeGrombacher.com, Twitter, LinkedIn, Instagram and Facebook or contact George at Contact@GeorgeGrombacher.com. Check out Money Alignment Academy as well!
242: The New Rules of Business with Patti Mara
https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a review for Broken Bulbs!) Today, Patti Mara, author of https://www.pattimara.com/book/#buy (UpSolutions), joins us again! If you want to take advantage of the TouchPoint Scorecard go https://www.pattimara.com/brokenbulbs/ (here). BROKEN BULBS: https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a Review) https://ocelot-grapefruit-9k42.squarespace.com/brokenbulbs (Website) https://www.instagram.com/brokenbulbspod (Instagram) https://twitter.com/brokenbulbspod (Twitter) https://patreon.com/alexwilliamns (Patreon) PATTI MARA (GUEST): https://www.pattimara.com/ (Website) https://www.pattimara.com/brokenbulbs (TouchPoint Scorecard (special offer)) https://www.pattimara.com/book/#buy (UpSolutions) ALEX WILLIAMNS (HOST): https://www.alexwilliamns.com/ (Website) https://twitter.com/alexwilliamns (Twitter) https://instagram.com/alexwilliamns (Instagram) https://www.youtube.com/alexwilliamns (YouTube) https://www.patreon.com/alexwilliamns (Patreon) CREDITS: Host: https://www.alexwilliamns.com/ (Alex Williamns) Guest: https://www.pattimara.com/ (Patti Mara) Music: https://artlist.io/artist/1075/brian-claxton (Brian Claxton) & https://artlist.io/artist/709/wesly-thomas?search=wesly-thoma (Wesly Thomas) Cover Art: https://www.redbubble.com/people/MadeByBKG/shop?fbclid=IwAR3H8YSNm8_zHMv5veeDY8hJxfoBXm73tRpDrM_jIxYSTgX_OHJsPq-ARuQ (Bethany Gustafson) Broken Bulbs is produced by MeCHo Radio. And we are, of course, a proud member of the Createvine.
712- Maranet Inc has been working with independently owned businesses and their teams since 2005. Patti Mara is the principal trainer and the author of the book UpSolutions – Turning Your Team into Heroes and Customers into Raving Fans. Patti has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention and profit. The results are a clear market message, a highly motivated team, and repeat customers. Team members become brand ambassadors for the company and heroes to customers. Along with the UpSolutions Team Success Training, Patti has been the lead trainer of The Profit Generator Program, Breaking Through Barriers, and the Business Reinvention Blueprint. ________ Need help with your business? Marketing, Podcast Mentorship or Content Creation? Stop by and check us out. Go to www.BusinessBros.biz to be a guest on the show or to find out more on how we can help you! --- Support this podcast: https://anchor.fm/businessbrospod/support
For many free agents, the last year has been a period of pivots, adaptations and growth. Even though the entire business world was faced with a huge crisis, many leaders saw past the difficulty and tapped into opportunity. As a result, the companies that used the crisis to reframe and reimagine their businesses externally and internally are now miles ahead of their competition. Businesses that used the recent challenges to create new connections and ease of engagement for their customers have accelerated their success for years to come. They have future-proofed their businesses. When the normal way of doing business is interrupted, those who adapt quickly will realize success, leaving everyone else struggling to catch up. What are the opportunities of a crisis in business and how do we capture them? How can business owners position themselves for success, not stagnancy? In this episode, I'm joined by business coach, speaker, author and entrepreneur, Patti Mara. She shares her greatest insights from the last year, and why we should never waste a crisis. Three Things You'll Learn In This Episode The key thing that determines success in a crisis One of the most fatal mistakes companies made in 2020 was choosing to hunker down to just get through it, and waiting for the crisis to inevitably blow over. Every crisis interrupts our daily patterns, which gives us a wealth of information about what's working and what's not. By digging into this information, we can find the insights that help us get better going forward. How to win at the game of business Most independently-owned businesses play the wrong game, they focus on what they're selling instead of the value and relationships that drive their growth. Our goal should be to understand our customers so well that we can speak to their pain points and create value by coming up with specific solutions. Why business metrics need our constant attention As businesses evolve and mature, metrics need to be the driving force of future decisions and growth. Every business needs to have a dashboard of the top 5 metrics that matter and need regular reviewing. These metrics serve as the barometer of whether we're on track or not, and we can't ignore or neglect them. Guest Bio Patti Mara is a business coach, speaker, author, owner of Maranet Inc. and creator of The Profit Generator Program*. She has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. Patti also created the Breaking Through Barriers Program*, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti is a popular speaker to groups from diverse industries, ranging from finance and commercial real estate, to restoration and cleaning, restaurants, and independent pharmacies. She has also been a featured speaker to North American women's and entrepreneurs' groups. For more information, visit https://www.pattimara.com for more information. To get Patti's free resource, training and a copy of her book visit https://www.pattimara.com/freeagent.
For many free agents, the last year has been a period of pivots, adaptations and growth. Even though the entire business world was faced with a huge crisis, many leaders saw past the difficulty and tapped into opportunity. As a result, the companies that used the crisis to reframe and reimagine their businesses externally and internally are now miles ahead of their competition. Businesses that used the recent challenges to create new connections and ease of engagement for their customers have accelerated their success for years to come. They have future-proofed their businesses. When the normal way of doing business is interrupted, those who adapt quickly will realize success, leaving everyone else struggling to catch up. What are the opportunities of a crisis in business and how do we capture them? How can business owners position themselves for success, not stagnancy? In this episode, I'm joined by business coach, speaker, author and entrepreneur, Patti Mara. She shares her greatest insights from the last year, and why we should never waste a crisis. Three Things You'll Learn In This Episode The key thing that determines success in a crisis One of the most fatal mistakes companies made in 2020 was choosing to hunker down to just get through it, and waiting for the crisis to inevitably blow over. Every crisis interrupts our daily patterns, which gives us a wealth of information about what's working and what's not. By digging into this information, we can find the insights that help us get better going forward. How to win at the game of business Most independently-owned businesses play the wrong game, they focus on what they're selling instead of the value and relationships that drive their growth. Our goal should be to understand our customers so well that we can speak to their pain points and create value by coming up with specific solutions. Why business metrics need our constant attention As businesses evolve and mature, metrics need to be the driving force of future decisions and growth. Every business needs to have a dashboard of the top 5 metrics that matter and need regular reviewing. These metrics serve as the barometer of whether we're on track or not, and we can't ignore or neglect them. Guest Bio Patti Mara is a business coach, speaker, author, owner of Maranet Inc. and creator of The Profit Generator Program*. She has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. Patti also created the Breaking Through Barriers Program*, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti is a popular speaker to groups from diverse industries, ranging from finance and commercial real estate, to restoration and cleaning, restaurants, and independent pharmacies. She has also been a featured speaker to North American women's and entrepreneurs' groups. For more information, visit https://www.pattimara.com for more information. To get Patti's free resource, training and a copy of her book visit https://www.pattimara.com/freeagent.
Interview With Patti Mara How To Use Crisis To Reinvent Your Business Interview with Patti Mara #Author #Speaker #Consultant #UpSolutions #PattiMara Hi, and welcome to the show! On today's My Future Business Show I have the pleasure of talking with popular speaker and business founder Patti Mara, talking about opportunities in change, and how to use crisis to reinvent your business, emerge as a market leader, increase profits, team engagement and customer loyalty. Patti is also the creator of the Profit Generator Program, which takes business owners through a process for developing the ability to see through their customer's eyes. She also created the ‘Breaking Through Barriers Program, which helps business owners identify and eliminate the bottlenecks that impede growth and success. In addition, Patti is also a popular speaker to groups from diverse industries, ranging from finance and commercial real estate, to restoration, cleaning, restaurants and independent pharmacies. During the call, Patti talks about her new book UpSolutions – Turning Your Team into Heroes and Customers into Raving Fans, and we take a deep dive into how the book delivers key pivotal shifts in the mindsets of stakeholders – owners, team members and customers alike – from transaction to relationship-based outcomes. The results of which are increased profit, a highly motivated team, and repeat customers. To get your copy of ‘Up Solutions', or to contact Patti directly, click the link below.
https://ratethispodcast.com/bulbs (Leave a review for Broken Bulbs!) Today, Patti Mara, author of https://www.pattimara.com/book/#buy (UpSolutions), tells us about her experience selling T-shirts on the streets of Toronto. The biggest take away? You've got to make sure you're in the right business. Once you figure that out, you'll soar. If you want to take advantage of the TouchPoint Scorecard go https://www.pattimara.com/brokenbulbs/ (here). BROKEN BULBS: https://www.podchaser.com/podcasts/broken-bulbs-1416869 (Leave a Review) https://ocelot-grapefruit-9k42.squarespace.com/brokenbulbs (Website) https://www.instagram.com/brokenbulbspod (Instagram) https://twitter.com/brokenbulbspod (Twitter) https://patreon.com/alexwilliamns (Patreon) PATTI MARA (GUEST): https://www.pattimara.com (Website) https://www.pattimara.com/brokenbulbs (TouchPoint Scorecard (special offer)) https://www.pattimara.com/book/#buy (UpSolutions) ALEX WILLIAMNS (HOST): https://www.alexwilliamns.com/ (Website) https://twitter.com/alexwilliamns (Twitter) https://instagram.com/alexwilliamns (Instagram) https://www.youtube.com/alexwilliamns (YouTube) https://www.patreon.com/alexwilliamns (Patreon) CREDITS: Host: https://www.alexwilliamns.com/ (Alex Williamns) Guest: https://www.pattimara.com (Patti Mara) Music: https://artlist.io/artist/1075/brian-claxton (Brian Claxton) & https://artlist.io/artist/709/wesly-thomas?search=wesly-thoma (Wesly Thomas) Cover Art: https://www.redbubble.com/people/MadeByBKG/shop?fbclid=IwAR3H8YSNm8_zHMv5veeDY8hJxfoBXm73tRpDrM_jIxYSTgX_OHJsPq-ARuQ (Bethany Gustafson) Broken Bulbs is produced by MeCHo Radio. And we are, of course, a proud member of the Createvine.
Patti Mara has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the owner of Maranet Inc. and the creator of The Profit Generator Program*, which takes business owners through a process for developing the ability to see through their customers' eyes. She also created the Breaking Through Barriers Program*, which helps business owners identify and eliminate the bottlenecks that impede growth and success. Patti joins the show to discuss her new book: UpSolutions - Turning Your Team into Heroes and Customers into Raving Fans. She also shares pivots that lead to breakthroughs, how to use crisis to reinvent your business and emerge as a market leader, and how to turn your customers into your own business growth catalyst.
Patti Mara resides in Ontario, Canada, and is a coach, entrepreneur, and author of UpSolutions. She shares with us how the pandemic has changed business and the prospective business owners have on their customers. Here's What We Cover in This EpisodeEmbrace the opportunity for change Business is the value you create Trends that are putting pressure on businesses Focus on solutions, not sales Customers don't even know what questions to ask UpSolutions recipe What is an educated observation? Patti's Book Recommendationshttps://www.amazon.com/gp/product/B086L42W78/ref=as_li_tl?ie=UTF8&tag=successascent-20&camp=1789&creative=9325&linkCode=as2&creativeASIN=B086L42W78&linkId=c9772a49bbdfa604c1277f4a257c7a4e (UpSolutions: Turning Teams into Heroes and Customers into Raving Fans by Patti Mara) https://www.amazon.com/gp/product/1401960588/ref=as_li_tl?ie=UTF8&tag=successascent-20&camp=1789&creative=9325&linkCode=as2&creativeASIN=1401960588&linkId=e4f36ac5fd3d179264421f9b8158bc65 (Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan) Connect with Pattihttps://www.pattimara.com/ (Website) https://www.facebook.com/thepattimara (Facebook) https://www.linkedin.com/in/pattimara/ (LinkedIn)
“My mission is to enable independently-own businesses to survive and thrive. I believe that independently-owned businesses are the corner-stone of our communities.” — Patti Mara
As a small business, don't let yourself become a commodity – you'll get lost in a crowded market. Instead, to compete effectively, says Patti Mara, you must position yourself as a trusted resource and provider of not products and services – but solutions. Patti, a business consultant and author of the new book UpSolutions, says there are key things a business must do to reach that goal. It all starts with the customer – and how you interact with them. She says too many businesses give prospects a reason to default to the competition with the lowest perceived price instead. We talk about what the ideal customer experience looks like (including during the ongoing pandemic), how to help your customers make “better” decisions, and more, including… Why you should never compete on price 3 things you must do to make your team more effective How to listen to what your customers are saying beyond the words Why putting profit as a secondary consideration in your business… will lead to faster growth And more
In this episode, I interview business coach Patti Mara about whether or not brick and mortar business is dead. We dive into what are key things business owners should be doing right now, how to see opportunity in the crisis, and how going forward we need a customer centric solution approach. In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results. Patti's passion is helping people find the perspective that will enable them to generate extraordinary results. She's an expert on perspective: Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans. Free Gift: pattimara.com/livingabetterlife
Ideas to keep providing a valued customer experience in times of physical isolation.My guest is Patti Mara. She has worked with hundreds of entrepreneurial owned and operated businesses to re position them for success and dramatically increase their growth, customer retention, and profit. She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.What you'll get from this podcast:An understanding of how to leverage the current crisis to pivot your business quickly to move from surviving to thrivingLearn about the new guiding principles for small and mid-sized businessInspiration and ideas to do things differently. There is no business as usual!Click Here to access the free Touchpoint Score Card Tool.Support the show (http://entrepreneursvelocity.com/join/)
Today's marketplace is ever changing and if you don't stop and check in once in a while, you can easily lose direction. Are you staying in touch with what your customers needs are and how is your business evolving to serve them better than the...
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