Humanizing The Headset

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Join the HTH crew to discuss current topics in the 911 telecommunications world, with a fair bit of humor thrown in for good measure.

Humanizing The Headset


    • Nov 15, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 1h 11m AVG DURATION
    • 30 EPISODES


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    Latest episodes from Humanizing The Headset

    Episode 26- Team Transformation with Sugarland PD

    Play Episode Listen Later Nov 15, 2022 81:44


    Brendhan, Janelle and Kalee talk with Shannon Price and Amy Patin from Sugarland PD in Texas about why their center is so amazing and how they got it there. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 25- Police Blotters Part 2

    Play Episode Listen Later Jul 15, 2022 71:08


    Norm, Janelle and Kalee read more funny and weird police blotters and Google reviews from the internet --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 24- Hanging Up the Headset with Tracy Ertl

    Play Episode Listen Later Jun 15, 2022 79:52


    Norm, Brendhan and Janelle talk to Tracy Ertl, founder and trainer with Hero Light Training LLC, about how to plan for and execute retirement from 911 successfully. Every aspect from finances to physical health is a consideration that should be looked at! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Special Broadcast for Uvalde, Texas

    Play Episode Listen Later May 25, 2022 3:43


    Cards and packages for the dispatchers handling the Uvalde, Texas incident can be sent to: Uvalde Police Department 964 W Main St, Uvalde TX 78801

    Episode 23- SWAT/Tactical Dispatch

    Play Episode Listen Later May 15, 2022 77:52


    Norm, Charisce and Kalee talk with Madelyn, a member of her agency's tactical dispatch team, about what a badass she is and how awesome her role with SWAT is! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 22- Self Care Isn't Selfish

    Play Episode Listen Later Feb 15, 2022 93:49


    Brendhan, Janelle and Kalee talk about different ways they practice self care to manage the stress of their dispatching jobs --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 21- Dispatch Hot Takes

    Play Episode Listen Later Jan 15, 2022 100:52


    Brendhan, Norm, Kalee and Charisce talk about popular and unpopular opinions in the dispatch world. Should cell phones be allowed at the console? Should dispatchers be allowed to use marijuana recreationally? --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 20- The Airing of Grievances 2021

    Play Episode Listen Later Dec 15, 2021 107:09


    Norm, Janelle and Kalee talk about all the things that pissed them off at work in 2021 in an attempt to let them go forever and move forward into 2022 grievance-free! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 19- Community Engagment with Manny Apostol

    Play Episode Listen Later Nov 18, 2021 82:08


    Brendhan, Norm and Kalee talk to Manny Apostol who heads community engagement for the King County Sheriff's Office in Washington state. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 18- People With Autism with Sgt. Stefan Bjes

    Play Episode Listen Later Oct 15, 2021 92:52


    Brendhan and Norm talk with Sgt. Stefan Bjes about how dispatchers and other first responders can be better equipped to handle incidents involving people with autism. This episode was recorded live on the Humanizing the Headset Facebook group and is available to watch there. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 17- All About TERT with Brian Tegtmeyer

    Play Episode Listen Later Sep 15, 2021 69:19


    Brendhan, Norm and Kalee talk to Brian Tegtmeyer, president of Illinois TERT, about what TERT is and how the organization helps 911 centers in times of crisis across the country. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 16- A Different Perspective from Law Enforcement with Donna Brown

    Play Episode Listen Later Aug 15, 2021 71:00


    Norm, Brendhan and Kalee talk to author and retired police sergeant Donna Brown about her book series, "Behind and Beyond the Badge," as well as perspectives on being a female in law enforcement and the current struggles facing the law enforcement community today. Donna's books can be found on Amazon in digital, audiobook, and hard copy formats! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 15- Multiple Epiphanies with Dr. Joe Serio

    Play Episode Listen Later Jul 15, 2021 68:42


    Norm, Brendhan and Kalee talk with Dr. Joe Serio, author, public speaker, and most interesting man in the world. Also joined by Tracie, recipient of a scholarship to attend one of Dr. Joe's training camps in Texas! You can reach out to Joe on Facebook or at 360dispatcher.com, and check out his new book "Vodka, Hookers, and the Russian Mafia: My Life in Moscow," available now in e-book, hardcover being released August 1st, 2021 --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 14- Mental Health Awareness and Crisis Intervention with Pat Doyle

    Play Episode Listen Later Jun 15, 2021 80:43


    Norm, Brendhan, Janelle and Kalee had a chance to speak to Pat Doyle of Vision For Change about mental health awareness and crisis intervention. Please visit visionforchange.net for more information about training for first responders on mental health crises. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 13- Training and Tangents

    Play Episode Listen Later May 15, 2021 92:16


    Norm, Brendhan and Kalee talk about some recent training they've attended --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 12.5- Funny Reviews and Police Blotters

    Play Episode Listen Later Apr 15, 2021 49:00


    Norm, Brendhan and Kalee read funny and strange Google reviews of police departments and police blotters --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 12- Funny Reviews and Police Blotters

    Play Episode Listen Later Apr 10, 2021 47:03


    Norm, Brendhan and Kalee read some funny and strange Google reviews of police departments and police blotters --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 11- Whisper Challenge

    Play Episode Listen Later Apr 1, 2021 62:33


    Brendhan, Norm, Kalee, Janelle and Charisce play the whisper challenge --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 10- Let's Talk About Death, Baby with Jason Patt

    Play Episode Listen Later Mar 15, 2021 85:24


    *WARNING* This episode contains graphic content pertaining to death, suicide, autopsies and some sexual content. Listener discretion is advised. Norm, Brendhan and Kalee talk with Jason Patt, author of "The Road Death Traveled," and retired Chief of the Lake County Coroner's Office in Illinois. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 9- Weird Snacks of Dispatch Part 1

    Play Episode Listen Later Mar 1, 2021 83:56


    Brendhan, Norm, Janelle and Kalee join each other on Zoom to try an array of odd snacks suggested in the HTH Facebook group and Instagram page. Full video available on YouTube! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 8.5- What You Should Know Before You Apply

    Play Episode Listen Later Feb 18, 2021 48:53


    Part 2 of "What You Should Know Before You Apply" --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 8- What You Should Know Before You Apply

    Play Episode Listen Later Feb 15, 2021 54:14


    Norm, Brendhan and Kalee talk about things you should know before you start a career in dispatch. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 7- What's a Work Home Balance, Anyway?

    Play Episode Listen Later Feb 1, 2021 83:17


    Norm and Kalee catch up with HTH team member Janelle to talk about how to leave work at work and take a break once in awhile. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 6- Are We First Responders?

    Play Episode Listen Later Jan 15, 2021 87:09


    Norm, Brendhan and Kalee talk about the 911 SAVES Act, and what it means for 911 dispatchers to be classified as first responders --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 5- Silver Linings

    Play Episode Listen Later Jan 1, 2021 74:21


    Norm, Brendhan and Kalee talk about some of the positive things that happened in 2020, along with some listener-submitted accomplishments to celebrate --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 4- Be the Change, Not the A**hole with Adam Timm

    Play Episode Listen Later Dec 15, 2020 71:32


    Norm, Brendhan and Kalee talk about morale in the dispatch center, with special guest Adam Timm from The Healthy Dispatcher and RapidDeploy. Check out Adam's books, "People Driven Leadership: How the Best 911 Centers Inspire Positive Change" and "Dispatcher Stress: Beating the Burnout" on Amazon! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 3- Very Superstitious

    Play Episode Listen Later Dec 1, 2020 65:21


    Norm, Brendhan and Kalee discuss fan submitted superstitions in the dispatch world --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 2- A Little About What 911 Dispatchers Do

    Play Episode Listen Later Nov 15, 2020 91:08


    Norm, Brendhan and Kalee talk about some of the responsibilities and challenges 911 dispatchers face every day --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Episode 1- COVID

    Play Episode Listen Later Nov 1, 2020 72:22


    Norm, Brendhan and Kalee sit down to talk about how the COVID-19 pandemic has affected them both professionally and personally. Listen all the way through for an exciting announcement from Brendhan about a new program coming to the HTH family! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

    Hello?

    Play Episode Listen Later Oct 15, 2020 7:18


    Teaser for the Humanizing the Headset podcast! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

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