Product Ops Podcast

Blake Samic, Alexandra Lapinsky Wilson and Daniel Barber from the product ops team at Stripe discuss a number of key topics, including:How Stripe's Product Ops team is set up for success! How product ops teams can deliver more value to more users.The Stripe Terminal Global launch.The Top Asks From Users program.

Karen Gutierrez and Reema Joshi from the Product Ops team at Wise unpack a number of key topics, including:Quarterly planning.Growing a team initially from 1 to 2.How product ops is improving transparency with a product mindset.Product ops "owning" products (the Wise Mission Roadmap).

The Product Ops team from Pendo.io, Christine Itwaru, Rick Kadlac and Adam Siegel explore key talking points, including:Focusing on the right things to tackle first.Establishing guardrails for your own product usage.Building trust to drive a collaborative knowledge base initiative.Practical insights from a leading product ops team who "wrote the book" on product ops (The Rise of Product Ops)!

Anita Asiedu and Yande Nomvete from the Product Ops team at Chipper Cash explore key topics, including:The evolving responsibilities of the product ops teamReducing waste in operations and improving efficiency using internal toolingAlways keeping the user at the center of everythingHow to find the right talent when hiring externally

Kam Dadfar, Virginia Chiarentin, and Charlotte Hayward from the Product Ops team at Onfido explore key topics, including:Using customer insights to improve a trial adoption process.Building on data insights to drive long-term product improvements.Scaling an NPS system.How product ops can function as a neutral party that puts customer interests first.

Tina Stewart and Shradha K from the Product Ops team at Twilio explore a number of key talking points, including:Scaling communication into and out of the R&D team. Simplifying operating cadences and recognizing the importance of change management.Building a product ops team with a clear sense of purpose from a career development perspective.

Vincent Poulain and Jessica Orellana from the Product Ops team at Shopify dive into a number of key topics, including:How to get hundreds of people across multiple teams to solve a hard problem instead of "shipping the org chart."Scaling product ops with a common foundation but different flavors.How product ops is enabling Shopify to operate with "the speed of startups and the impact of giants!"