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The Today in Manufacturing Podcast is brought to you by the editors of Manufacturing.net and Industrial Equipment News (IEN).This week's episode is brought to you by OutSystems. Stop letting legacy tech drain your budget. In the high-stakes world of Industry 4.0, the "cost of doing nothing" is often higher than the cost of innovation.This eBook, "Maximizing ROI in Industry 4.0," explores how manufacturing leaders are ditching outdated systems and talent bottlenecks to reclaim their competitive edge. Learn how to transform your IT department into a high-speed digital delivery powerhouse using AI-powered app dev. Download "Maximizing ROI in Industry 4.0," right now.Every week, we cover the three biggest stories in manufacturing, and the implications they have on the industry moving forward. This week:- 420,000 Peach Trees on Chopping Block After Cannery Closures- Worker Killed by 50,000-Gallon Tar Spill at Asphalt Plant- Musk Plans $119B Terafab in Texas to Build Chips for 'Galactic Civilization'In Case You Missed It- Canada Is Kicking Its U.S. Booze Habit as Trade Tensions Persist- Why Automakers Can't Easily Pivot to Weapons Production- Foxconn Confirms CyberattackPlease make sure to like, subscribe and share the podcast. You could also help us out a lot by giving the podcast a positive review. Finally, to email the podcast, you can reach any of us at David, Andy or Ben [at] ien.com, with “Email the Podcast” in the subject line.
Today’s headline news for Canadian IT solution providers: Everpure, formerly Pure Storage, has launched a new global partner program that replaces volume tiers with an outcomes-led model focused on service delivery and recurring revenue for MSPs. Copado has introduced Agentia, an AI-driven platform for Salesforce DevOps that uses context-aware agents to automate testing and compliance workflows. Acer Gadget has completed a strategic investment in Plugable Technologies to expand its reach into the AI-peripheral and workspace connectivity markets. Read Full Transcript Welcome to The Buzz from ChannelBuzz.ca, I’m Robert Dutt, today is Tuesday, April 21, 2026, and here’s what’s happening in the channel today. Everpure, the company formerly known as Pure Storage, has unveiled a comprehensive overhaul of its global partner program. Moving away from traditional tiering based strictly on volume, the new framework focuses on an outcomes-led model designed to reward partners for service delivery and recurring revenue growth. Key features include a simplified incentive structure and enhanced technical support for managed service providers. According to Everpure, the change is intended to align more closely with how modern customers consume storage-as-a-service. For Canadian MSPs, this shift represents a significant opportunity to move beyond hardware resale. By prioritizing service outcomes over box-pushing, partners can leverage Everpure’s consumption-based models to build more predictable margin into their cloud and hybrid storage offerings. The update also includes new competency-based tracks that allow smaller, specialized firms to access benefits previously reserved for high-volume resellers. Copado has officially launched Agentia, a new platform designed to integrate context-aware AI agents into Salesforce DevOps workflows. The tool is positioned by the company as a way to automate complex testing, documentation, and compliance tasks that typically require manual intervention. Copado claims that Agentia can understand the specific business logic of a Salesforce environment, allowing it to provide more accurate suggestions than general-purpose AI models. This launch is particularly relevant for Canadian solution providers managing large-scale Salesforce deployments. As talent shortages in specialized DevOps roles continue, the ability to automate routine oversight through AI agents could allow MSPs to scale their operations without a linear increase in headcount. By reducing the time required for quality assurance and release management, providers may be able to increase their project velocity while maintaining high standards for security and compliance. Acer Gadget has announced a strategic investment in Plugable Technologies, a leading provider of USB and Thunderbolt peripherals. The investment is intended to accelerate the expansion of Acer’s peripheral portfolio, with a specific focus on AI-enabled docking stations and productivity tools. While Plugable will continue to operate as an independent brand, the two companies noted in a statement that they will collaborate on product development and global supply chain logistics. This deal signals a consolidation in the workspace technology sector. MSPs can expect to see a broader range of high-performance connectivity solutions that are increasingly integrated with Acer’s hardware ecosystem. As the hybrid work model evolves, the demand for sophisticated peripheral hardware remains high, and this partnership likely ensures better availability and integrated support for partners providing end-to-end hardware solutions to their clients. And for those of you who have been around the Canadian channel scene for a while, it's worth mentioning that Plugable's CEO is none other than Lynn Smurthwaite-Murphy. Later today on In The Channel, I am joined by Jennifer Roy of Nucleus Networks to discuss the evolving landscape of channel leadership and the importance of mentorship in tech. And if you haven’t heard it yet, be sure to check out my conversation from yesterday with Ben Yerushalmi of OutSystems, where we took a deep dive into the impact of low-code platforms on modern application development. That’s how we’re seeing the headlines today. I’m Robert Dutt for ChannelBuzz.ca, thanks for listening.
Today’s headline news for Canadian IT solution providers: Fleet launches inaugural partner program: Open-source device management vendor Fleet has announced its first partner program, officially moving to a 100 percent channel sales model. According to CEO Mike McNeil, every deal will now flow through a partner. The program includes reseller and services tracks, focusing on enabling partners to build recurring revenue around Fleet’s multi-OS platform. For Canadian MSPs, the move presents an opportunity to consolidate device management across Windows, Apple, and Linux environments. Scale Computing introduces Velocity Partner Program: Edge computing and virtualization provider Scale Computing has launched a competency-based Velocity Partner Program. The new model ties advancement to verified capabilities rather than sales volume, aiming to reduce operational friction and accelerate quote-to-close cycles. The company is positioning the program as a way for partners to increase autonomy and capture more professional services revenue. N-able CEO urges measured AI approach: N-able CEO John Pagliuca is advising MSPs to focus on internal efficiency before rushing to monetize artificial intelligence. Pagliuca outlined a three-step journey: efficiency first, safe deployment next, and monetization last. He noted that the revenue opportunity will come from helping SMBs implement AI securely, but MSPs must first master their own data governance and automation. Read Full Transcript Welcome to The Buzz from ChannelBuzz.ca, our brand spanking new daily podcast, giving you the latest headlines for the IT channel community every morning in five minutes or less. I’m Robert Dutt, today is Monday, April 20, 2026, and here’s what’s happening in the channel today. Fleet, the open-source device management platform, has officially launched its inaugural partner program, signaling a hard pivot to a 100 percent channel sales model. Founded in 2020 and born out of an open-source project at Facebook, Fleet’s technology enables organizations to manage and secure IT assets across MacOS, Windows, Linux, Android, and ChromeOS. According to CEO Mike McNeil, every sales deal will now flow exclusively through a partner. The new program features two distinct tracks: a reseller track for co-selling, and a services track geared specifically toward partners looking to build recurring revenue streams through implementation and managed services. For Canadian MSPs managing increasingly complex, mixed-device environments, Fleet offers an infrastructure-as-code approach to endpoint management that can help consolidate tool sprawl. The company is actively recruiting new partners and is reportedly offering financial incentives, including enhanced margins and deal protection, for solution providers who migrate customers away from established competitors like Jamf or Microsoft Intune. Edge computing and virtualization vendor Scale Computing has unveiled its new Velocity Partner Program, shifting decisively away from traditional volume-based tiers to a fully competency-based model. The company says this new structure is engineered to help partners navigate the evolving virtualization market by reducing operational friction and increasing partner autonomy. According to Scale Computing, advancement in the Velocity program is now tied strictly to verified capabilities, ensuring that technical expertise—rather than raw sales volume—drives partner economics. The framework is designed to accelerate quote-to-close cycles and reduce dependency on vendor resources. For Canadian solution providers, this represents a faster path to revenue and far better margin predictability, especially for regional partners who might be penalized by strict volume quotas. The program also focuses heavily on enabling partners to capture more of the total value of each opportunity, specifically by driving professional services revenue around deployments of the company’s SC Platform and edge orchestration solutions. N-able CEO John Pagliuca is advising the channel to take a highly measured approach to the artificial intelligence boom. In a recent interview, Pagliuca outlined a specific three-step journey for MSP AI adoption: efficiency first, safe deployment next, and monetization last. He noted that while the broader industry is rushing toward AI-driven revenue streams, MSPs must first focus on internal productivity gains and establishing data governance. According to N-able, the monetization opportunity will materialize as small and medium-sized businesses seek third-party help to navigate their own AI implementations and security challenges. For Canadian MSPs, this serves as a pragmatic reminder to prioritize internal automation and secure operational foundations before packaging artificial intelligence as a billable service. It echoes broader industry research suggesting that data governance remains a significant hurdle to AI adoption, reinforcing the need for partners to establish internal standards first. Later today on In The Channel, I sit down with OutSystems channel chief Benjamin Yerushalmi to talk about defining the channel for three different technology waves over the years, and why AI is moving more partner revenue opportunities earlier in engagements. And if you haven’t heard it yet, check out our chat with Alex Webb and Leanne Yeatman of F12.net on what they’ve learned from 20 years and 15-plus acquisitions, which dropped on Friday. That’s how we’re seeing the headlines today. I’m Robert Dutt for ChannelBuzz.ca, thanks for listening. Have a great day.
Benjamin Yerushalmi, senior vice president of partners and alliances at OutSystems OutSystems launched its redesigned Elevate partner program in late February – a ground-up rethink that moves away from volume-based incentives toward a point-based earned level model weighted toward AI credentials and delivery outcomes. To walk through what changed and why, I spoke with Benjamin Yerushalmi, OutSystems’ senior vice president of partners and alliances and a three-time CRN Channel Chief, who came to OutSystems from Automation Anywhere and before that spent seven years at Salesforce building global alliance teams. That arc across three major technology waves gives him an interesting vantage point on what actually gets partners to invest – and how the pitch changes when you’re not working for a juggernaut. The most substantive part of the conversation is about where the services work is moving. Ben describes a clear shift toward front-end advisory – design, architecture, change management, understanding how AI agents will function alongside people – and away from pure back-end implementation. Partners are also doing more objection handling earlier in the cycle, including making the case against what Ben calls “vibe coding tools.” His line: you’re using a vibe coding tool, you’re gonna get vibe code. We also got into the Elevate mechanics: the Elite Delivery Partner credential (earned per individual, not per organization, which changes the calculus for smaller shops), how OutSystems is weighting points toward Agent Workbench and ODC to drive partner behavior toward newer AI products, and Ben’s framing of the competitive landscape as convergence and coexistence rather than zero-sum competition with Microsoft, ServiceNow, and Salesforce. OutSystems is an enterprise play, and not every shop in our audience is landing these deals. But the conversation about where partner economics are heading in the agentic AI era applies well beyond any single vendor’s program. Read Full Transcript Robert Dutt: Hello and welcome to In The Channel from ChannelBuzz.ca, bringing news and information to the Canadian IT channel community for the last 16 years. I’m Robert Dutt, editor of ChannelBuzz.ca, and your host for the show. My guest today is Benjamin Yerushalmi, senior vice president of partners and alliances at OutSystems, the enterprise low-code and AI development platform. Ben is a three-time CRN channel chief who spent the last decade-plus building partner ecosystems at Salesforce, Automation Anywhere, and now OutSystems – three companies that each represent a different wave of technology transformation, from cloud CRM to intelligent automation to what’s now being called the agentic AI era. OutSystems recently launched Elevate, a ground-up redesign of its partner program that shifts the incentive model away from volume and toward outcomes, customer satisfaction, and AI credentials. Now, OutSystems may not be a name that’s top of mind for a lot of solution providers in our audience, but the conversation we had touches on questions that are very much in play for every partner right now. What does an agentic AI engagement actually look like from a services standpoint? How is the work shifting from implementation to advisory? And what do you do when a customer asks why they shouldn’t just use a vibe coding tool instead? Let’s get right into it. My chat with Ben Yerushalmi. Robert Dutt: Ben, thanks for taking the time. I appreciate it. Ben Yerushalmi: Thank you for having me. Robert Dutt: The last time we spoke, you were at Automation Anywhere – it was their event in Austin a couple years ago. Before that, you were with Salesforce, now OutSystems. Three very different platforms, but in all of them you’ve been building or revamping a partner ecosystem around a technology wave. What’s the thread that connects those experiences for you? What have you learned about what actually works when you’re asking partners to bet on something, especially when it’s early innings of that particular wave? Ben Yerushalmi: Great question. It’s interesting, because three very different experiences. When you’re with a company like Salesforce, Salesforce is a juggernaut in a lot of respects. There are a lot of partners who are very invested in your success. They’ve got big business units, big practices, and there’s a clear ROI. Salesforce is creating a lot of demand in the market. When you’re with a mid-sized software company like Automation Anywhere or OutSystems, the challenge is still the same – you have to present them with a reasonable business case for investing in your technology and then going to market with you. Because you don’t have a shiny blue cloud on your business card, I think it’s a much bigger challenge. You have to do things like build a partner program that’s designed for growth, build a partner program with clear benefits to the partners about how they’re going to lean in, why they’re going to lean in, how they’re going to engage with your brand. It is a slightly different challenge – or a vastly different challenge. And when you’re with the smaller companies, the need to move fast is so urgent, especially where we are right now in this market with AI impacting everything we do. Messaging is changing, the go-to-market models are changing, the expectations of our customers are changing. Building a program that can be flexible, fast-moving, and built for growth is just super critical. Robert Dutt: OutSystems has been around for 25 years now, but Elevate feels like a pretty significant rethink of how you engage partners. I suspect your previous answer may have covered some of the territory, but what was broken – or not working well enough – about the old model that made you say, “All right, fresh sheet of paper, let’s do something new here”? Ben Yerushalmi: Look, nothing was broken. We had a functioning partner program that evolved over time, and none of the iterations it evolved through looked like the market we’re in today. We really needed to take a step back and strategically look at the program, think about what needed to be built in that could move at the pace of the market and give the ecosystem the things it was going to need to grow. For example, if you look at the old program – big emphasis on new logos, big emphasis on partners that had the implementation skills. Both super important, but only a fraction of how our partner ecosystem adds value to our brand, to our customers, and in the things they do to drive outcomes. We really had to reposition the program. First, pivot everything toward AI – everything from how we measure financial impact, to how we reward training and enablement, to how we measure CSAT and outcomes. Everything had to shift to AI. We also had to acknowledge all of the different ways that partners add value. Not just sourcing new logos, but co-sell, resell, managed service, MSP, ISV – and not just new logo acquisition, but growth in our existing accounts. Partners source business in our existing accounts. Partners are the best set of people to go in – especially when they apply their AI expertise, their industry expertise – and really grow our footprint at those accounts and truly drive outcomes and value for our customers. We had to acknowledge that. We also had to think about what we could build into the program to incent our ecosystem to be thinking about industries, to be thinking about agentic solutions, and to drive that behavior. Robert Dutt: One of the things that jumps out about Elevate is the shift toward earned levels based on outcomes and customer sat rather than just volume. That’s a trend we’re seeing across the industry. But it does raise the question: does that model inherently favor larger partners who can invest in multiple certifications and have that CSAT infrastructure, or is there a path for smaller partners as well? Ben Yerushalmi: There is. We have a number of examples of smaller-scale partners that have achieved some of the higher levels in the program. We also have examples of smaller partners who are on path to achieve Elite Delivery Partner status – because it’s not one credential per person. One person can have multiple credentials across the different disciplines. It doesn’t necessarily favor large partners. Now, when we launch Global Strategic – which would be a tier sitting above Platinum – that may, just because of sheer scale, favor larger partners. That said, our company is going to run on the strength of our Silver partners, our Gold partners. It truly takes partners across all of those levels to build a healthy go-to-market. I’m not terribly concerned about where smaller partners are going to find their place in the program. The other thing – and I’ve gotten a lot of questions about this – the Premier level in the old program basically maps to Gold in the new program. Platinum is effectively the level above that for partners to strive for. Robert Dutt: You’ve weighted agentic AI credentials pretty heavily in the point system, for obvious reasons. How are you credentialing something that’s that new and that quickly evolving? What does an agentic AI competency look like for a partner today versus what you expect it to look like a year from now? Ben Yerushalmi: You tell me what the market’s going to look like a year from now. What we’re doing right now is putting emphasis on our AI-built components. For example, Agent Workbench is going to carry a higher number of points in the program than O11. ODC is going to have a higher number of points than O11. As we continue to release additional AI-built products, we’ll continue that over-weighting. It’s simple – it’s trying to encourage a behavior. Staying at pace with the market is a massive challenge. One of the things we need to make sure is that as fast as we’re moving, as fast as our messaging evolves to meet the demands of the market, our partners have to come along with us. Partner enablement is one of the most important things we’re going to do this year – around messaging, around hands-on product enablement on all of the innovation we’re bringing to market. Because we want to encourage partners to go out and get those credentials, we’re putting the weighting in the program. It’s also a faster path to up-leveling within the program. Retooling all of your practitioners is something we need all of our partners to do – it’s a big undertaking. Robert Dutt: Everyone in the industry is talking about agentic AI. You touched on the role of Agent Workbench and how it’s a core piece for you. Curious what you’re hearing from a partner economics standpoint – when a partner takes on an agentic AI engagement, what does that actually look like? Is it a dev project, a consulting engagement, something that becomes a managed service? What are you seeing as the motion for partners today? Ben Yerushalmi: That’s a great question. We’ve historically had – maybe a small army, but a really great ecosystem of – partners with strong technical skills that did a really great job of implementing. We were a leader in the low-code space, implementing rapid application development and doing great things for our customers. We had a lot of folks that were really strong on the back end of a project, on the implementation side. What we’re seeing now with agentic is that there’s a lot more work for partners on the front end – on the design, on the architecture, on thinking through the downstream change management implications, the way agents are going to have to work within the current corporate and IT environment. Just to use the most common example: if you’ve got an agent working alongside humans with humans in the loop, that impacts how an organization functions. You need to be thinking through those things on the early side of these engagements. So we’re seeing a shift to more work on the front end, because you’re not just thinking about how do I architect the solution and how do I build it – you’re thinking about all of the downstream impact on how an organization functions. We’re also seeing a lot more experimentation. What can these tools do? What can these agents really do? Our partners are being asked what the best technology is. Our partners are being asked to evaluate us alongside other technologies. We’re seeing competition from all directions, and our partners really need to understand how to sell the value of our platform and handle a lot of the objection handling earlier in the cycle. Why can’t I just use a vibe coding tool, for example, versus Mentor or Agent Workbench? We always go back to the platform messaging – if you’re using a vibe coding tool, you’re going to get vibe code. At the end of the day, you still need a platform that takes care of governance, security, privacy, compliance. But our partners are being asked all those questions up front. There’s a lot more advisory that now goes into any level of engagement. Robert Dutt: Along the same lines but with a slightly different take – where are you seeing partners actually generating revenue with agentic AI today, versus where is it still more of “we see the opportunity, we’re investing, and expect the payoff in a year or so”? Ben Yerushalmi: Look, I think the end state for a lot of this is envisioning multi-agent systems operating within our customers’ technology and corporate environment. We are starting to see that emerge, and we’re starting to see our partners build multi-agent workflows – not just one-offs. These are starting to look like repeatable solutions, which is really great. Think about areas like claims processing – that’s one where you see a lot of examples. You’re starting to see people build claims assessment agents, claims orchestration agents, claims adjudication, and these are repeatable solutions. You’re also starting to see a lot of things, especially on consumer-facing apps, where digital agents are handling a lot of the customer interface. Those are things that are repeatable and can be used across industries. You’re starting to see really interesting things with voice-enabled agents. I listened to a demo just today where it was every bit as good as talking to a human – a natural language conversation, all built on the core components of OutSystems, and it can be used across industries. You’re also starting to see complex industry use cases. As we go to market in finance, in manufacturing, in public sector, we’re seeing our partners bring repeatable solutions for a joint go-to-market. In addition to the things we’re building, we’re starting to see our partners lean into those industries, bring those repeatable solutions, and color outside the areas where we’re investing so we can cover off other industries. We’re also launching a program within Elevate that contains the framework for industry-focused go-to-market programs. Robert Dutt: A bit earlier, you mentioned there is a space and a motion for the smaller deep-dive specialist kind of partner to succeed with you. Given that a lot of our audience – especially here in Canada – is smaller solution providers, MSPs, VARs, people who live in the Microsoft ecosystem and serve the mid-market, can you elaborate on what makes for a successful partner for OutSystems in that space? What are the common threads you see, and what do those partners typically get out of it? Ben Yerushalmi: One of the things we’re seeing is partners investing in getting the Elite Delivery Partner status. Before, we just had Delivery Partner – a fairly low threshold. Now we have the Elite Delivery Partner threshold, which is an indication to our customers that our partners, big and small, know our platform every bit as well as our professional services team. Reaching EDP is something that can be done by large and small partners alike, and that’s where we’re going to tend to recommend partners who have achieved those higher levels. Those are the partners that will likely get subcontracting work from us – that becomes super important. It also doesn’t take a large partner to invest in an industry solution. You need to be thinking about the demands of the market you want to serve and where you want to make those investments. It doesn’t take a large partner to offer a managed service. Those are all things that drive faster time to market and faster time to value for our customers. Having a niche in a market where you can sell is also important, because financial impact is a big component of how you level up in the program. We have small to mid-sized partners that have achieved the top tier. You need to be thinking about the buckets of contribution – co-sell, resell, anything adding financial impact, new logos, credentials, CSAT, program track. All of those buckets contain a lot of different areas to earn points for partners that don’t have a giant GSI logo. It was really designed for partners of all sizes. Silver, Gold, even Bronze partners are adding a ton of value to our customers. Our sellers recognize who they need to align with in a given market. We’re also putting tools in the hands of our PAMs and sellers so they can understand the capability, capacity, and competency of every partner in our ecosystem – who knows how to sell our platform, who has flawless delivery, who has expertise in a given industry or geo or domain – so that we can really arm our sellers with the information they need to align with the right partner. Robert Dutt: For a partner who’s living in that Microsoft-centric world and has started delivering Power Platform to their customers, what’s the conversation? Is there a both/and at different tiers of the market, or do you see OutSystems occupying a fundamentally different space? Ben Yerushalmi: Great question. Look, just about everywhere I’ve worked, I’ve competed with Microsoft – I’ve never worked for Microsoft. They’re a great company. Here, as at Automation Anywhere, the question of how we compete with Microsoft has come up. I think at the end of the day, it’s going to be co-opetition in a lot of ways, because there is room for coexistence at a lot of our customers. If you step back and look at the competition – from vibe coding tools to a lot of the traditional players – I think where we all converge is around agentic. The Gartner BOAT quadrant – Business Orchestration and Automation Technology – came out about nine months ago. It has the automation players, the low-code players, some of the big ISVs like Salesforce, ServiceNow, and Microsoft, and the process orchestration players like Pega and Appian – and where we all converge is around agentic. I need to be able to compete and win against each one of those players and understand exactly how I’m going to do that. But I also have to understand that in any enterprise architecture, we’re going to need to coexist. We have partnerships with a number of the companies we compete with in that quadrant. I always want to win when we’re going toe to toe, but the right solution for a customer may have one, two, or more of those players in a given solution. There are some great companies in that mix, and we’re going to need to work alongside them. Robert Dutt: You’ve now built partner programs across cloud CRM, RPA, and low-code/agentic AI – three waves of technology. If you had to tell a solution provider today where to place their bets for the next three to five years in terms of building a practice and generating new service revenue – not necessarily OutSystems-specific, but across the industry – what would you tell them? Ben Yerushalmi: Flexibility has to be inherent in everything people do. The ability to move at speed and adapt has to be critical. Every company is under pressure to do something with AI – not I think, I know. So people who are investing need to be thinking about skating to where the puck is going. I woke up too early this morning and was reading the news, and there was a fully AI-enabled humanoid robot at the White House. You see stuff like that and you think, where is all of this headed? But you know there is a world of changing work patterns, a world where AI touches every aspect of everybody’s job. You’ve got to think about the technologies that are going to help companies get to that clearly agentic future. And at OutSystems, we obviously believe we are well positioned to tackle that challenge. But you also have to think about this: it’s not just having those hands-on keyboard skills anymore. Customers want people who can take them on that journey. They want partners who can help them think about what are the high-value use cases, how are we going to architect that into our existing enterprise architecture, how are we going to build the applications – and then also manage all of the downstream implications and continue to evolve what we’ve built. Because if you look at a lot of the technologies out there today, they’re cool, they’re exciting, but the second you roll them out, you’re creating technical debt. You need to be making bets in platforms that are going to evolve with the market. Robert Dutt: Last question. A year from now, what does success look like for Elevate? What’s the number or the outcome that tells you this worked? Ben Yerushalmi: What we rolled out in February was half of the vision. There’s still a lot coming. Working through the roadmap of additional elements to Elevate is going to be really important – everything from how we leverage MDF and rethink that model, to how we rebuild our resell model to promote growth in the market, to continuing to stay ahead of the enablement challenge. But if I step back – when I originally talked about Elevate, it was about building a program built for growth. As we continue to be a partner-first organization, success looks like seeing partners successful in the program, being able to level up to wherever they want to be contributing, having partners invest in solutions that drive faster time to value for our customers and really help them move into this agentic future, and having our partners clearly driving successful outcomes with AI and agentic for our customers. At the end of the day, it’s not about Elevate partner program success. It’s really about OutSystems, and OutSystems customer and partner success, that matters. If we can sit quietly in the background and see our partners successful, see us continue to grow, and see our customers realize amazing agentic outcomes on our platform – that’s success. And then I can just sort of ride off into the sunset. Robert Dutt: Sounds like a plan – although it sounds like you’ve already got phase two well in mind, so I don’t think you’re riding off any time soon. Ben, thank you for taking the time. I appreciate it. Ben Yerushalmi: Thank you. Robert Dutt: There you have it, Ben Yerushalmi from OutSystems. I’d like to thank Ben for his time – and I thought it was a pretty candid look at how a vendor thinks about structuring a partner program in a market that’s moving as fast as this one. And I want to thank you for listening, as always. A few things that stood out for me from this conversation. First, the shift Ben described from partners doing mostly back-end implementation work to doing a lot more on the front end – design, architecture, change management, helping customers think through how AI agents are actually going to work alongside their people. That’s not unique to OutSystems. If you’re a solution provider building any kind of AI-adjacent practice right now, that front-end advisory is where the value is moving, and it’s a different set of muscles than a lot of partners have built over the years. Second, his point about the Elite Delivery Partner credential being something an individual can earn – not something that requires organizational scale – was worth paying attention to. As the industry moves toward outcome-based partner programs – and it is, across the board – understanding which programs are genuinely accessible to smaller firms and which just say they are is going to be a real differentiator in where you invest your time. And third, the convergence point. Ben talked about the Gartner BOAT category putting low-code vendors, automation vendors, process orchestration players, and the big ISVs like Microsoft, Salesforce, and ServiceNow all in the same quadrant. His argument is that agentic AI is the thread that ties them all together. Whether that’s true or just convenient framing, it’s worth thinking about – because wherever you sit in the channel, you’re going to be navigating that convergence whether you planned on it or not. If you’re enjoying the ChannelBuzz.ca podcast, you can find us on Apple Podcasts, Spotify, YouTube, and most podcast directories. Ratings and reviews are always appreciated – they do help people find the show. Until next time, I’m Robert Dutt for ChannelBuzz.ca, and I’ll see you in the channel.
My guest today is Kris Lande. Kris is the Chief Marketing Officer at OutSystems, an AI-powered development platform where she leads global marketing, brand and growth. She's built her career at the intersection of product, marketing and community with the rare ability to take complex, highly technical ideas and turn them into stories that actually resonate not just with developers, but with business leaders driving real outcomes. Before OutSystems, she spent more than 13 years at Salesforce, holding leadership roles across product marketing, community, and Trailhead, the learning platform that became a cornerstone of Salesforce's ecosystem. She helped build one of the most powerful communities in enterprise tech, turning education and engagement into a true engine for growth. Kris brings a perspective rooted in clarity, team building, and the belief that companies that win are the ones that connect great products to real human impact.
Elon Musk faces a multi-billion dollar verdict after a California jury finds his tweets misled Twitter shareholders, raising the stakes for tech CEOs with unchecked social media influence. Plus, CBS kills its legendary radio news service while podcasting explodes, signaling a dramatic shift in how America consumes, trusts, and pays for news. CBS News Shutters Radio Service After Nearly a Century A US appeals court puts on hold an earlier ruling that had blocked Perplexity from using its agentic shopping tool to shop on Amazon's marketplace FBI is buying location data to track US citizens, director confirms The 49MB Web Page Microsoft unveils MAJOR improvements coming to Windows 11 this year — movable Taskbar, reduced RAM usage, less AI and ads, and much more CONFIRMED: "We are evolving how Windows is built behind the scenes to raise the quality bar" Meta will shut down VR Horizon Worlds access in June Meta changes course on Horizon Worlds VR shut-down Gamers react with overwhelming disgust to DLSS 5's generative AI glow-ups Jury agrees that Musk's tweets during Twitter takeover misled investors After three months, Samsung is ending sales of the $2,899 Galaxy Z TriFold 200,000 Devices Erased? Pro-Iran Hackers Hit US Firm With Data-Wiping Attack Japan to allow 'proactive cyber-defense' from October 1st Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web Arizona AG files criminal charges against Kalshi over 'illegal gambling' Major League Baseball Steps Into the Prediction Markets, Strikes Deal With Polymarket Polymarket is opening a bar where you can drink and watch the world unravel in real time It's been 20 years since the first tweet Project Hail Mary is movie medicine The futurist who helped define tech trend reports just killed them (literally) This new cassette player has USB-C and Bluetooth, in case you want to ditch Spotify Host: Leo Laporte Guests: Janko Roettgers, Dan Patterson, and Lisa Schmeiser Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: meter.com/twit shopify.com/twit outsystems.com/twit preview.modulate.ai
Elon Musk faces a multi-billion dollar verdict after a California jury finds his tweets misled Twitter shareholders, raising the stakes for tech CEOs with unchecked social media influence. Plus, CBS kills its legendary radio news service while podcasting explodes, signaling a dramatic shift in how America consumes, trusts, and pays for news. CBS News Shutters Radio Service After Nearly a Century A US appeals court puts on hold an earlier ruling that had blocked Perplexity from using its agentic shopping tool to shop on Amazon's marketplace FBI is buying location data to track US citizens, director confirms The 49MB Web Page Microsoft unveils MAJOR improvements coming to Windows 11 this year — movable Taskbar, reduced RAM usage, less AI and ads, and much more CONFIRMED: "We are evolving how Windows is built behind the scenes to raise the quality bar" Meta will shut down VR Horizon Worlds access in June Meta changes course on Horizon Worlds VR shut-down Gamers react with overwhelming disgust to DLSS 5's generative AI glow-ups Jury agrees that Musk's tweets during Twitter takeover misled investors After three months, Samsung is ending sales of the $2,899 Galaxy Z TriFold 200,000 Devices Erased? Pro-Iran Hackers Hit US Firm With Data-Wiping Attack Japan to allow 'proactive cyber-defense' from October 1st Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web Arizona AG files criminal charges against Kalshi over 'illegal gambling' Major League Baseball Steps Into the Prediction Markets, Strikes Deal With Polymarket Polymarket is opening a bar where you can drink and watch the world unravel in real time It's been 20 years since the first tweet Project Hail Mary is movie medicine The futurist who helped define tech trend reports just killed them (literally) This new cassette player has USB-C and Bluetooth, in case you want to ditch Spotify Host: Leo Laporte Guests: Janko Roettgers, Dan Patterson, and Lisa Schmeiser Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: meter.com/twit shopify.com/twit outsystems.com/twit preview.modulate.ai
Elon Musk faces a multi-billion dollar verdict after a California jury finds his tweets misled Twitter shareholders, raising the stakes for tech CEOs with unchecked social media influence. Plus, CBS kills its legendary radio news service while podcasting explodes, signaling a dramatic shift in how America consumes, trusts, and pays for news. CBS News Shutters Radio Service After Nearly a Century A US appeals court puts on hold an earlier ruling that had blocked Perplexity from using its agentic shopping tool to shop on Amazon's marketplace FBI is buying location data to track US citizens, director confirms The 49MB Web Page Microsoft unveils MAJOR improvements coming to Windows 11 this year — movable Taskbar, reduced RAM usage, less AI and ads, and much more CONFIRMED: "We are evolving how Windows is built behind the scenes to raise the quality bar" Meta will shut down VR Horizon Worlds access in June Meta changes course on Horizon Worlds VR shut-down Gamers react with overwhelming disgust to DLSS 5's generative AI glow-ups Jury agrees that Musk's tweets during Twitter takeover misled investors After three months, Samsung is ending sales of the $2,899 Galaxy Z TriFold 200,000 Devices Erased? Pro-Iran Hackers Hit US Firm With Data-Wiping Attack Japan to allow 'proactive cyber-defense' from October 1st Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web Arizona AG files criminal charges against Kalshi over 'illegal gambling' Major League Baseball Steps Into the Prediction Markets, Strikes Deal With Polymarket Polymarket is opening a bar where you can drink and watch the world unravel in real time It's been 20 years since the first tweet Project Hail Mary is movie medicine The futurist who helped define tech trend reports just killed them (literally) This new cassette player has USB-C and Bluetooth, in case you want to ditch Spotify Host: Leo Laporte Guests: Janko Roettgers, Dan Patterson, and Lisa Schmeiser Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: meter.com/twit shopify.com/twit outsystems.com/twit preview.modulate.ai
Elon Musk faces a multi-billion dollar verdict after a California jury finds his tweets misled Twitter shareholders, raising the stakes for tech CEOs with unchecked social media influence. Plus, CBS kills its legendary radio news service while podcasting explodes, signaling a dramatic shift in how America consumes, trusts, and pays for news. CBS News Shutters Radio Service After Nearly a Century A US appeals court puts on hold an earlier ruling that had blocked Perplexity from using its agentic shopping tool to shop on Amazon's marketplace FBI is buying location data to track US citizens, director confirms The 49MB Web Page Microsoft unveils MAJOR improvements coming to Windows 11 this year — movable Taskbar, reduced RAM usage, less AI and ads, and much more CONFIRMED: "We are evolving how Windows is built behind the scenes to raise the quality bar" Meta will shut down VR Horizon Worlds access in June Meta changes course on Horizon Worlds VR shut-down Gamers react with overwhelming disgust to DLSS 5's generative AI glow-ups Jury agrees that Musk's tweets during Twitter takeover misled investors After three months, Samsung is ending sales of the $2,899 Galaxy Z TriFold 200,000 Devices Erased? Pro-Iran Hackers Hit US Firm With Data-Wiping Attack Japan to allow 'proactive cyber-defense' from October 1st Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web Arizona AG files criminal charges against Kalshi over 'illegal gambling' Major League Baseball Steps Into the Prediction Markets, Strikes Deal With Polymarket Polymarket is opening a bar where you can drink and watch the world unravel in real time It's been 20 years since the first tweet Project Hail Mary is movie medicine The futurist who helped define tech trend reports just killed them (literally) This new cassette player has USB-C and Bluetooth, in case you want to ditch Spotify Host: Leo Laporte Guests: Janko Roettgers, Dan Patterson, and Lisa Schmeiser Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: meter.com/twit shopify.com/twit outsystems.com/twit preview.modulate.ai
Elon Musk faces a multi-billion dollar verdict after a California jury finds his tweets misled Twitter shareholders, raising the stakes for tech CEOs with unchecked social media influence. Plus, CBS kills its legendary radio news service while podcasting explodes, signaling a dramatic shift in how America consumes, trusts, and pays for news. CBS News Shutters Radio Service After Nearly a Century A US appeals court puts on hold an earlier ruling that had blocked Perplexity from using its agentic shopping tool to shop on Amazon's marketplace FBI is buying location data to track US citizens, director confirms The 49MB Web Page Microsoft unveils MAJOR improvements coming to Windows 11 this year — movable Taskbar, reduced RAM usage, less AI and ads, and much more CONFIRMED: "We are evolving how Windows is built behind the scenes to raise the quality bar" Meta will shut down VR Horizon Worlds access in June Meta changes course on Horizon Worlds VR shut-down Gamers react with overwhelming disgust to DLSS 5's generative AI glow-ups Jury agrees that Musk's tweets during Twitter takeover misled investors After three months, Samsung is ending sales of the $2,899 Galaxy Z TriFold 200,000 Devices Erased? Pro-Iran Hackers Hit US Firm With Data-Wiping Attack Japan to allow 'proactive cyber-defense' from October 1st Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web Arizona AG files criminal charges against Kalshi over 'illegal gambling' Major League Baseball Steps Into the Prediction Markets, Strikes Deal With Polymarket Polymarket is opening a bar where you can drink and watch the world unravel in real time It's been 20 years since the first tweet Project Hail Mary is movie medicine The futurist who helped define tech trend reports just killed them (literally) This new cassette player has USB-C and Bluetooth, in case you want to ditch Spotify Host: Leo Laporte Guests: Janko Roettgers, Dan Patterson, and Lisa Schmeiser Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: meter.com/twit shopify.com/twit outsystems.com/twit preview.modulate.ai
Elon Musk faces a multi-billion dollar verdict after a California jury finds his tweets misled Twitter shareholders, raising the stakes for tech CEOs with unchecked social media influence. Plus, CBS kills its legendary radio news service while podcasting explodes, signaling a dramatic shift in how America consumes, trusts, and pays for news. CBS News Shutters Radio Service After Nearly a Century A US appeals court puts on hold an earlier ruling that had blocked Perplexity from using its agentic shopping tool to shop on Amazon's marketplace FBI is buying location data to track US citizens, director confirms The 49MB Web Page Microsoft unveils MAJOR improvements coming to Windows 11 this year — movable Taskbar, reduced RAM usage, less AI and ads, and much more CONFIRMED: "We are evolving how Windows is built behind the scenes to raise the quality bar" Meta will shut down VR Horizon Worlds access in June Meta changes course on Horizon Worlds VR shut-down Gamers react with overwhelming disgust to DLSS 5's generative AI glow-ups Jury agrees that Musk's tweets during Twitter takeover misled investors After three months, Samsung is ending sales of the $2,899 Galaxy Z TriFold 200,000 Devices Erased? Pro-Iran Hackers Hit US Firm With Data-Wiping Attack Japan to allow 'proactive cyber-defense' from October 1st Sears Exposed AI Chatbot Phone Calls and Text Chats to Anyone on the Web Arizona AG files criminal charges against Kalshi over 'illegal gambling' Major League Baseball Steps Into the Prediction Markets, Strikes Deal With Polymarket Polymarket is opening a bar where you can drink and watch the world unravel in real time It's been 20 years since the first tweet Project Hail Mary is movie medicine The futurist who helped define tech trend reports just killed them (literally) This new cassette player has USB-C and Bluetooth, in case you want to ditch Spotify Host: Leo Laporte Guests: Janko Roettgers, Dan Patterson, and Lisa Schmeiser Download or subscribe to This Week in Tech at https://twit.tv/shows/this-week-in-tech Join Club TWiT for Ad-Free Podcasts! Support what you love and get ad-free audio and video feeds, a members-only Discord, and exclusive content. Join today: https://twit.tv/clubtwit Sponsors: meter.com/twit shopify.com/twit outsystems.com/twit preview.modulate.ai
Woodson Martin, CEO ofOutSystems, argues that successful enterprise AI deployments rarely rely on standalone agents. Instead, production systems combine AI agents with data, workflows, APIs, applications, and human oversight. While claims that “95% of agent pilots fail” are common, Martin suggests many of those pilots were simply low-commitment experiments made possible by the low cost of testing AI. Enterprises that succeed typically keep humans in the loop, at least initially, to review recommendations and maintain control over decisions. Current enterprise use cases for agents include document processing, decision support, and personalized outputs. When integrated into broader systems, these applications can deliver measurable productivity gains. For example,Travel Essencebuilt an agentic system that reduced a two-hour customer planning process to three minutes, allowing staff to focus more on sales and helping drive 20% top-line growth. Martin also believes AI will pressure traditional SaaS seat-based pricing and accelerate custom software development. In this environment, governed platforms like OutSystems can help enterprises adopt “vibe coding” while maintaining compliance, security, and lifecycle management. Learn more from The New Stack about the latest developments around enterprise adoption of vibe coding: How To Use Vibe Coding Safely in the Enterprise 5 Challenges With Vibe Coding for Enterprises Vibe Coding: The Shadow IT Problem No One Saw Coming Join our community of newsletter subscribers to stay on top of the news and at the top of your game.
WBSRocks: Business Growth with ERP and Digital Transformation
Send a textThis week's enterprise software developments underscore a widening gap between rapid AI-driven platform innovation and the unresolved execution risks embedded in large-scale ERP programs. On one side of the ledger, Mendix and OutSystems both advanced their agentic AI roadmaps with new releases aimed at operationalizing autonomous workflows, while ServiceNow's unveiling of its AI Experience, Sprinklr's new AI capabilities, and Braze's product enhancements at Forge 2025 reinforce how aggressively vendors across ITSM, CX, and marketing automation are repositioning around AI-first interaction layers. Salesforce's latest Slack updates and Upstream Works' enhanced agent desktop further extend this trend into collaboration and contact center operations, signaling that AI augmentation is now table stakes across front-office and service environments. In parallel, Plex's expanded connected worker integrations highlight how these same concepts are being pushed into manufacturing execution and workforce enablement, while Cleo's invoice payment and financing solution reflects growing pressure to modernize B2B financial operations. Yet this innovation narrative is tempered by Daedong USA's loss of an injunction in its ERP dispute—placing its $11.4 billion suit in jeopardy—which serves as a reminder that beneath the AI acceleration, legacy implementation failures, legal exposure, and governance breakdowns continue to create material risk for enterprises betting on large transformation programs.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=_Arr9GjwOBsQuestions for Panelists?
WBSRocks: Business Growth with ERP and Digital Transformation
Send a textThis week's enterprise software headlines highlight a market simultaneously accelerating into agentic AI while still wrestling with the structural and legal fallout of past transformation failures. On the innovation front, Genstore's $10M seed round, Tray.ai's launch of the Tray Agent Hub, and new agentic releases from Mendix and OutSystems underscore how aggressively vendors are repositioning around autonomous workflows and AI-first orchestration layers. ServiceNow's unveiling of its AI Experience and Plex's connected worker integration push the same narrative into IT service management and manufacturing operations, signaling that agentic concepts are no longer confined to experimental edges of the stack. At the same time, a parallel storyline of governance and execution risk is playing out, with Zimmer Biomet's $172M ERP lawsuit against Deloitte, Europe's continued delays fixing a troubled Oracle system, Daedong USA's faltering ERP injunction, and the EU Commission's investigation into SAP's practices reinforcing how fragile large-scale enterprise transformations remain. Together, these developments paint a bifurcated 2026 landscape: rapid platform innovation driven by AI ambition on one side, and unresolved accountability, regulatory scrutiny, and implementation risk on the other.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=m3VmbEsy5uQQuestions for Panelists?
In this episode, Jenna interviews Woodson Martin, CEO of OutSystems, about how AI only really assists with a portion of the software development life cycle.They discuss:The areas that will still require a human touchThe evolution of the developer role and how success should be measured differentlyThe bottlenecks that still exist even with AI-assisted coding
If you think your value as a software engineer comes just from writing code, you're already at risk.In this episode, Outsystems CEO Woodson Martin reveals why AI isn't the real threat to your career. Irrelevance is. He explains that writing code is now only 20% of the job, and the engineers who thrive are the ones who master the other "80% that matters."We cover:The billions of lines of ungoverned code AI is creatingWhy the "Forward Deployed Engineer" model is changing team structuresThe 80% of engineering work that AI cannot replaceHow to shift from coder to problem solver who drives business revenueA CEO's advice for building a lasting engineering careerThis is a reality check for developers, tech leads, and architects who want to stay relevant as agentic AI reshapes the industry.Connect with Woodson:https://www.linkedin.com/in/woodsonmartinTimestamps:00:00:00 - Intro00:00:56 - How Agentic AI keeps the human in the loop00:01:55 - Real-world example: Automating the grunt work00:04:17 - How engineers are using agents internally00:05:52 - Blending Low-Code and High-Code for complex systems00:08:28 - Is a Low-Code career a trap for engineers?00:10:50 - Will AI make software engineering obsolete?00:12:09 - The 80/20 Rule: Why code is only 20% of your job00:13:14 - Layoffs vs. the rise of the solo entrepreneur00:15:18 - Career advice for a volatile tech market00:17:02 - How to retain top talent and keep them happy00:20:10 - Why we radically changed our engineering team structure00:24:33 - The "Forward Deployed Engineer" model explained00:27:08 - Outsystems vs. OpenAI: The future of platform building00:31:45 - The tech debt problem no one's talking about00:34:23 - The one thing that keeps you from becoming irrelevant#SoftwareEngineering #CareerAdvice #AIAgents
Most enterprise AI pilots fail because companies treat agent development like legacy software projects. Woodson Martin, CEO of OutSystems and former Salesforce executive who led the Krux acquisition, explains why deterministic platforms beat "vibe coding" for production deployments. He breaks down agentic workflow architecture that gives enterprises control over which processes stay human-supervised versus fully automated, shares specific productivity metrics from oil rig safety inspections that prove ROI, and reveals why mortgage underwriting automation hits 98% straight-through processing while preserving customer relationships.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Gartner predicts that by 2026, developers outside formal IT departments will account for at least 80% of the user base for low-code development tools.While citizen developers boost agility, decentralised creation brings new risks in the form of shadow IT, fragmented systems, data silo sprawl and data exposure, and compliance gaps.But with proper leadership, LCNC can empower audit and other teams to innovate quickly while staying aligned with enterprise goals.In this PodChats for FutureCIO, Leonard Tan, regional director for Singapore, Malaysia, Brunei and Greater China at OutSystems shares his observations and perspective on the essentials for LCNC audit workflow builders.Leonard, welcome to PodChats for FutureCIO.1. Briefly give us a state of the low-code/no-code (LCNC) adoption in Asia in 2025. 2. What are LCNC Audit Workflow Builders? What are the strategic objectives for adopting these? 3. What governance model and policies must be enforced to effectively manage decentralised citizen development of audit workflows? 4. How do these LCNC platforms ensure compliance with diverse regional data privacy regulations and regulatory frameworks across Asia? 5. How do organisations maintain an up-to-date inventory and ensure consistent oversight of all LCNC audit workflows developed centrally and departmentally? Who should be in-charge of this?6. List one proven way LCNC audit tools are adequately integrated with core enterprise systems (ERP, GRC, data lakes) for seamless data sharing, reporting, and end-to-end auditability of critical processes? 7. What specific training, support frameworks, and guardrails must be provided to non-IT users to empower them to build compliant and effective audit workflows? 8. How can leaders regularly assess and mitigate risks (including auditing the audit workflows themselves for integrity and accuracy) stemming from rapid, decentralised development, and ensure automated compliance reporting? Who should be leading/doing this?9. Closing off our PodChats, what key metrics and KPIs will organisations use to track/measure the effectiveness, efficiency, compliance, and overall success of their LCNC audit workflow initiatives?
In this episode of Beyond the Hype, Oliver Cronk is joined by Ani Allen from OutSystems and Ryan Grey from Marra to discuss the evolving landscape of Low-Code, No-Code, and AI-assisted development. With backgrounds spanning neuroscience, enterprise software, and consultancy, the guests bring a rich mix of perspectives to a conversation that cuts through the hype. They explore the spectrum from No-Code, through Low-Code, to High- (or Pro-?) Code, and consider how AI is reshaping the development experience. From citizen developers and shadow IT to the promise (and pitfalls) of conversational coding, the discussion highlights both the opportunities and governance challenges that come with democratising software creation. Whether you're a developer, tech leader, or just curious about the future of building software, this episode offers a grounded look at how Low-Code and AI might transform your digital strategy, if used wisely. Useful links for this episode Marra insight articles – Marra OutSystems blog posts – OutSystems Microsoft Power Platform Center of Excellence (CoE) Starter Kit – Microsoft Is It Cake? – Wikipedia
In this episode of the Knowledge Base Ninjas podcast, we speak with Gayathri Krishnaswamy, Senior Content Developer at OutSystems. Gayathri shares her journey from software development to technical writing, finding her passion through roles in business analysis and open-source contributions with the Good Docs Project. She emphasizes the importance of collaboration between developers and documentarians, especially in API documentation, and highlights her approach to documentation alongside product development. Gayathri also discusses how AI tools assist in research and first drafts, while reinforcing the value of human insight in refining content. She views documentation as a core part of the product experience, advocating for user enablement, empathy, and continuous learning as keys to effective technical writing. Catch the full conversation on the Knowledge Base Ninjas podcast for valuable takeaways and pro tips. Stay tuned for expert insights and actionable strategies you don't want to miss out on.
Are you struggling to build a world-class product team in B2B SaaS? In this podcast hosted by Cassio Sampaio, SoSafe Chief Product and Technology Officer Gonçalo Gaiolas will be speaking on the secrets of high-performance product management. Drawing from his extensive experience at OutSystems and SoSafe, Gonçalo shares insights on autonomy, founder relationships, and the evolving landscape of product leadership in technology companies.
In this episode of AWS Executive Insights Podcast, Tanuja Randery speaks with Paulo Rosado, founder and CEO of OutSystems, about how his company created technology that decreases the cost of software changes. The conversation explores how OutSystems is adapting to the AI era, with Rosado sharing insights on how AI is compressing development timelines and discussing the future of software development, while also delving into leadership lessons and the importance of maintaining a startup mindset while scaling globally.
My guest today is Steve Rotter, Chief Marketing Officer (CMO) at DeepL, a global communications platform that enables over 100,000 businesses to transform communications, reach new markets, and improve productivity. Steve is an entrepreneur, evangelist, and author, bringing over two decades of tech marketing leadership experience to his role as CMO. A two-time founder, he has had three successful exits and has been part of three unicorn companies. Steve is deeply passionate about innovative marketing, AI, and branding. Prior to DeepL, Steve served as CMO of FourKites, where he spearheaded remarkable growth and revenue increases through targeted, account-based, and product-led growth (PLG) strategies, serving industry titans like Coca-Cola, Walmart, and Ford. His expertise also extends to CMO roles at OutSystems and Acrolinx, where he drove unicorn growth, established category leadership, and facilitated successful acquisitions. He has also held leading marketing positions at Adobe.
Listen on: Apple Podcasts | Spotify Do you enjoy the podcast? Please leave a review! Get 20% off courses and workshops at UX Content Collective. Just use the code PODCAST20. Content design has some growing up to do. Whether it's the things we talk about at conferences, or even the aspects of our job that we *think* are important (but really aren't), we need to see some change. Dave Connis, Lead Content Designer at OutSystems, has embraced systems thinking and he wants you to as well. Go beyond the deliverables we're used to (tone, style guides, etc) and start thinking about how to connect the elements of your product in a bigger picture. Dave brings a refreshing, no-nonsense approach to content design. From his experience working with developers to his cutting-edge ideas about content ecosystems, this conversation is packed with actionable insights and (yes) spicy takes. If you're tired of surface-level debates about microcopy and want to get into the heart of what makes content design impactful, this one's for you. What we talked about: Why content designers need to stop sweating the small stuff (looking at you, Oxford comma) How systems thinking can revolutionize content design The overlooked value of string files and content architecture Why tone isn't everything — and what actually drives user success How to think about the “jobs” your content is doing The intersection of technical writing and UX writing: what each discipline can learn from the other Why content design needs to push for industry-wide innovation Notable Quotes: “Stop arguing about sentence case and start building better systems.” — Dave Connis “Tone isn't the goal. Getting the user to their goal is.” — Dave Connis “Every piece of content in your UI has a job. Figure out what it is.” — Dave Connis Where to Find Dave: LinkedIn: Dave Connis Instagram Website
Guest post by José Carlos Pereira, Director of Noesis' Low Code Solutions business unit. The software development world already went through several evolutions since it all started with Ada Lovelace or John Backus and it is now undergoing one more shift, where low-code platforms are not just emerging alternatives, but they're shaping up to enhance or even replace traditional coding. This transformation is accelerating at such a rapid pace that it's no longer a question of if low-code will dominate, but when. According to Gartner, by 2025, 70% of all new applications will be developed using (by any means) low-code platforms. As enterprises confront tighter budgets, talent shortages, and the need for faster digital transformation, the low-code revolution is not just a possibility, it's inevitable. Revolution Over Evolution Traditional coding once drove technological innovation, but platforms like OutSystems, Appian, and Microsoft Power Platform are redefining that landscape. These low-code platforms enable businesses to tackle complex challenges with unprecedented speed and efficiency. Ryan Cunningham, Vice President of Power Apps at Microsoft, highlights this shift, stating that "Power Platform is dramatically accelerating the pace of digital transformation by making it feasible to address the thousands of processes inside organizations that have traditionally been overlooked by custom software." This shows how low-code is not merely supplementing traditional development but revolutionising areas that were previously considered too complex. Low-code doesn't just supplement traditional development; it's transforming how businesses can innovate. Complex, large-scale projects that once took several months to build can now be delivered in weeks, making low-code the driving force behind today's rapid technological evolution. AI + Low Code: The Ultimate Combination The future of low-code is being supercharged by the integration of AI, transforming how applications are developed and deployed. Tiago Azevedo, CIO of OutSystems predicts that "By 2028, 75% of enterprise software engineers will use AI coding assistants." illustrating the rapid shift in development practices. The combination of low-code and generative AI is expected to reduce repetitive tasks, alleviate developer burnout, and enable teams to experiment freely, all while maintaining privacy and security . This powerful blend allows businesses to build and deploy applications at unprecedented speed and with greater flexibility. AI's ability to automate coding tasks enhances the efficiency of low-code platforms, making them even more accessible for non-experienced developers while helping seasoned developers to produce even more and to focus on strategic aspects and high-value projects that can bring even more added value to the businesses and customers. Together, AI and low-code are reshaping the landscape of software development, driving faster innovation and productivity. Democratisation of Software Development Low-code platforms are revolutionising software development by enabling non-developers like business analysts, to help building applications without needing previous coding expertise. This shift empowers those closest to business challenges to directly contribute to solutions. As Satya Nadella, CEO of Microsoft, highlighted, Power Platform has become "the leading business process automation and productivity suite for domain experts", allowing innovation across industries. Platforms like OutSystems and Appian also make app development accessible, providing intuitive visual tools and built-in safeguards to ensure quality. This democratisation fosters faster innovation, reduces the dependency only on IT teams, and encourages collaboration between technical and non-technical staff. Rethinking Legacy Systems Legacy systems have long been a significant obstacle for businesses attempting digital transformation. These older infrastructures, often custom-built over decades...
The marketing terrain is rough out there. In many ways, traversing the roots, rocks and mud of extreme trail running is like navigating the shifting marketing landscape.Both demand endurance, adaptability and a strategic mindset. Those are a few of the things we're talking about today. In this episode, we're taking marketing inspiration from extreme trail running with the help of our special guest, DeepL CMO Steve Rotter.Together, we talk about being agile, stepping where others have stepped, how to plot your own route, and aiming for progress over perfection.About our guest, Steve RotterSteve Rotter, an entrepreneur, evangelist, and author, brings over two decades of tech marketing leadership experience to his role as CMO at DeepL. With a track record as a two-time founder with two M&A deals and three unicorns under his belt, Steve is deeply passionate about innovative marketing, AI, and brand building. Prior to DeepL, Steve served as CMO of FourKites, where he spearheaded remarkable growth and revenue increases through targeted account-based marketing and PLG strategies, serving industry titans like Coke, Walmart, and Ford. His expertise extends to CMO roles at OutSystems and Acrolinx, where he drove unicorn growth, established category leadership, and facilitated successful acquisitions. He's also held leading tech-industry marketing positions at Adobe, Motorola, and Brightcove.What B2B Companies Can Learn From Extreme Trail Running:Agility is key. Be on the lookout for disruptions, like changes in buying pattern, that mean you may have to change course. Steve says he was out running “and we had a couple of days of rain because of the recent hurricane. And all of a sudden a trail that was normally a certain way had about a 10 foot river running through it, and you had to cross it and not try not to get too wet and fall over. And the course that you thought was one way is different.” This is true with marketing as well. The landscape is always changing. You have to adapt to what's in front of you to keep going.Step where others have stepped. If you've seen others have success with a particular marketing strategy, try it. Use their success to your advantage. Ian says, “If you have somebody's footprints right there in front of you, you can just stay right in their footprints.” Like in extreme trail running, you know stepping in the same place as the person in front of you is a safe bet.When there is no path, slow down just enough to plan your route. But don't take too long to do it. Ian says, “There's this balance of speed versus slowing down to plan your route. And I think that like a lot of times, in my opinion, B2B marketing teams slow down and plan way too much. And they're way overly concerned with the perfect plan rather than running. At the end of the day, you have to move. You have to keep moving. So many people are just crippled by indecision.”Progress over perfection. Don't wait for perfect data to make great content. Use what information you have to move forward. Steve says, “In many cases, you have very data-driven businesses and by definition, marketing has become almost a data-driven skill set that has to be present. But in many ways, it's that analysis paralysis that slows them down because they're waiting for perfect data. We can't wait for perfection. We have to show progress.”Quotes*”I think that's actually a really healthy discipline for marketing teams, is not just to be on that hamster wheel all the time, but to take some time out and say, ‘Look, what do we really want to do? What do we want to say? What's our message? What's our story? What's our creative angle?' And rarely do you achieve that in moments of extreme distraction, right? It's that focus time that kind of drives those light bulb moments.”*”A leadership approach that is acceptable has a tolerance and there's no fear of failure. If you have marketers that are afraid, like if they make a mistake, they're going to get yelled at or fired, then of course they're going to take time because they're going to just wait for perfect. Whereas if you build a culture in your marketing team around speed, velocity, and learning from your mistakes, then you got a good recipe.”Time Stamps[0:55] Meet Steve Rotter, CMO at DeepL[1:48] The Connection Between Trail Running and Marketing[6:42] Psychology and Support in Extreme Trail Racing[12:54] Preparation and Training for Trail Running[16:56] Marketing Strategies and Team Dynamics[22:15] Balancing Speed and Planning in B2B Marketing[23:55] Overcoming Analysis Paralysis[24:24] The Importance of a Fearless Marketing Culture[25:05] Navigating Unpredictable Terrain[29:12] The Little Things in Marketing[31:46] Educating the Market on AI[34:37] Leveraging Customer Stories[37:54] Advice for CMOs on Content Strategy[40:04] Uncovering Hidden StoriesLinksConnect with Steve on LinkedInLearn more about DeepLAbout Remarkable!Remarkable! is created by the team at Caspian Studios, the premier B2B Podcast-as-a-Service company. Caspian creates both nonfiction and fiction series for B2B companies. If you want a fiction series check out our new offering - The Business Thriller - Hollywood style storytelling for B2B. Learn more at CaspianStudios.com. In today's episode, you heard from Ian Faison (CEO of Caspian Studios) and Meredith Gooderham (Senior Producer). Remarkable was produced this week by Meredith Gooderham, mixed by Scott Goodrich, and our theme song is “Solomon” by FALAK. Create something remarkable. Rise above the noise.
Painel de discussão com Paulo Rosado, Fundador e CEO da OutSystems, e Carlos Moreira da Silva, Empresário e Presidente do Conselho de Curadores do Instituto +Liberdade, subordinado ao tema "Libertar a Sociedade - das Famílias às Empresas", no 3.º evento de aniversário do Instituto Mais Liberdade. A moderação esteve a cargo de António Costa, do jornal ECO. Inclui sessão de perguntas do público. O evento completo pode ser visualizado no Youtube: https://www.youtube.com/watch?v=jUhTn5_5TyY
Christina Roque Lino is the VP of Professional Services Global at OutSystems and leads an elite services team and driving global transformational programs to deliver the best customer experience and business growth. In this episode, Christina and Jonathan discuss the growth and digital transformation of a Professional Services organisation, some key highlights include:- Leveraging Metrics for Business Growth- Insights from OutSystems- Balancing Skills and Expertise in Project Management- Impact of Customer Advocacy- Tips for Aligning Sales and Services for Business Growth Christina is also a member of the Services Delivery Alliance (SDA), a community of peers in the Professional Services industry. Find out more here.// Follow Precursive on: Linkedin: https://www.linkedin.com/company/precursiveTwitter: https://twitter.com/precursiveFacebook: https://www.facebook.com/precursiveYoutube: http://ow.ly/RPxH50Chv9k
Rise and Thrive: Conversations For Greatness with John Merkus
It's a turbulent time to be a CRO: Revenue leaders are tasked with uncovering new revenue opportunities and confronting the realities of implementing these strategies in today's competitive market. With that in mind, it's vital to have valuable insights and practical tips for finding success.This session replay from the B2B Sales & Marketing Exchange shares insights from the best in B2B, which includes an esteemed panel from companies such as OutSystems, TechnologyAdvice and Pickit. The speakers tackled tons of CRO and revenue-facing priorities and challenges, such as: Tools and tactics to better engage buyers;The critical role of data and insights in understanding buying behaviors and patterns; The importance of people and processes behind the technology tools; and Steps to improve pipeline performance at critical stages.Tune in now to learn tips, tricks and receive advice from CRO experts!RELATED LINKSFollow us on LinkedIn and Twitter.Register now for the B2B Marketing Exchange!
In the ever-evolving landscape of B2B marketing, we want to know: Is the primary goal of content marketing to generate leads and conversions, or does it encompass a more profound awareness mission? We dive into this topic with Flora Felisberto, Senior Director, Global Growth Marketing & Operations at OutSystems, someone who's not afraid to challenge the status quo. Flora believes thought leadership should take center stage in the realm of content marketing. We explore one of Flora' successful thought leadership campaigns that served as a conversation and lead catalyst and why great thought leadership content is an authentic path to revenue.Flora also explores the concept of the "dark funnel," a realm of marketing often shrouded in mystery. Discover how thought leadership is the key to unlocking its secrets, reaching your target audience, and ultimately driving success in the ever-competitive B2B SaaS industry. And also why just relying on gated content in demand generation campaigns leads to a poor quality pipeline.Buckle up as we embark on a journey that challenges the very essence of a content marketing strategy, urging us to shift our focus from gated content lead generation to the impactful realm of thought leadership.
In the past year, I've done a number of interviews with lawyers who have transitioned from the traditional practice of law into other corporate or consulting roles. In this episode, I speak with Shawn Hoyt about how to transition into an operations role in a corporate environment. Shawn is someone who has thought a lot about managing his own career and he has a unique perspective on career advancement. Shawn Hoyt is a Vice President at OutSystems. He began his legal career as a corporate associate at a large law firm. In 1999, I actually recruited him to his first in-house legal job. Over time, his responsibilities expanded way beyond legal. Shawn brings an unusual perspective on how to get more from your legal career and how to transition into much broader roles. Shawn is a senior legal and operational executive who has led a broad range of teams through periods of both rapid growth and transition. He has deep functional experience running commercial, Deal Desk, pricing, proposal/RFP, contracting, deal operations, vendor management, and legal teams. But he has also managed People, Talent Acquisition, Office Operations, IT, Security, Finance, and Leadership operations through periods of transition. Related Episodes · Episode 114-From Biglaw to In-house to Business Role and Back Again with Carl Berglind · Episode 113-From Litigation to Trial Consulting with Marc Diller Episode 112-From Corporate Counsel to Management Consultant-Leveraging Your Legal Career with David Lesser
In a highly anticipated episode of the AWS Developers Podcast, Viktoria makes a stellar return to co-host alongside Dave, welcoming Rodrigo Coutinho, Co-founder and AI Lead at OutSystems. Dive into Rodrigo's captivating journey from a Sinclair ZX Spectrum programmer to an early internet pioneer and learn why he's so passionate about the hidden mechanics of building software. Ever wondered what low-code actually means for you as a developer? Rodrigo breaks it down and explains its intersection with Generative-AI. This isn't just about coding faster — it's about a future where software development is democratized, and developers become tech leads who ensure the quality and security of AI-generated code. Viktoria also brings you the collective voice of over 200,000 developers, presenting the most burning questions about Generative-AI and its implications for the industry. Don't miss this episode that's jam-packed with inspirational advice on navigating change, satiating your curiosity, and driving your lifelong learning journey in tech.
How can product managers utilize strategic intent to ensure long-term growth? In Episode 11 of the CPO Rising Series, our host Renee Niemi meets with SoSafe CPO Gonçalo Gaiolas to speak on his experience at OutSystems and the importance of developing a product strategy. Discover how he adapted to the changing economic landscape, fostered a customer-centric culture, and redefined product leadership. Learn from his experiences in hiring talent, managing product strategies, and building strategic partnerships, all while keeping an eye on the emerging trends in AI.
"On this episode of SuperStar Communicator, our hosts Susan Heaton-Wright and Nick Simon are joined by the renowned speaker and pitch coach, Sam Horn. In this episode, Sam shares a powerful technique on what to say in the first 60 seconds of a presentation, pitch, or negotiation that will captivate your audience, earn their respect, and generate buy-in. She encourages listeners to shape behavior rather than shame it, and shares practical tips on how to introduce oneself effectively and provide specific details to facilitate follow-up conversations. With her wealth of knowledge and experience, Sam Horn aims to help listeners improve their communication skills, handle difficult situations, and have honest conversations. Whether you're navigating corporate environments, personal relationships, or any other aspects of life, Sam's teachings and insights will equip you with the tools you need to confidently express yourself and cultivate meaningful connections. So tune in to this enlightening episode of Susan Heaton-Wright with Sam Horn, and discover how to effectively navigate conversations, make a lasting impression, and communicate with impact. Key points from the interview: 00:02:44] Disagreeing with friends, focus on common ground. [00:09:19] Discover four conflict styles: avoid, accommodate, angry, assert. [00:13:31] Counselor sets boundaries for student support. [00:23:26] Technique to win respect and buy-in in 60 seconds. [00:30:31] Invite, incentivize, introduce, be memorable, provide contact information, offer value, increase engagement. [00:37:17] Criteria for publishing a book: show the shift. [00:42:11] Joe started as an individual consultant. Then he created an umbrella brand called "Brief Lab" to stand out. This led to a book deal and a successful career. [00:48:49] Umpire stops fighting, avoid blaming, find solutions instead of fault. Remove "no can't," use "yes as soon as." [00:55:24] Avoiding conflict won't make it better. [00:59:01] Growing up in silence, tiptoeing around relationships. Download the transcription Sam Horn is the Founder/CEO of the Tongue Fu! Training Institute. She is the originator of the trade-marked communication process called Tongue Fu! which has been taught to hundreds of organizations worldwide - including Oracle, Intel, Accenture and Outsystems. Her newest book TALKING ON EGGSHELLS received a cover endorsement from Whole Foods founder John Mackey who calls it "the course-correct for today's cancel culture. People can contact us at Sam@SamHorn.com to receive a free WORDS TO LOSE - WORDS TO USE reminder card they can post by their desk and on their refrigerator to keep these tips in sight, in mind so they say what they want to say ... the first time and every time. You can purchase her latest book "Talking on Eggshells" HERE SuperStar Communicator Here at SuperStar Communicator HQ Susan and Nick love sharing great content. If you like our podcast why not buy us a coffee And why not subscribe to our podcast! SuperStar Communicator Is a multi award winning international company empowering emerging leaders to speak and communicate with clarity, confidence, credibility and influence. We deliver: · masterclasses, · facilitate workshops, · deliver speeches – · face to face and virtually · coach individuals. Our focus is on emerging leaders to ensure they progress in their careers. If you would like more details of our work email hello@superstarcommunicator.com look at our website http://superstarcommunicator.com or why not book a call We have a lovely gift for you: Grab your 10 top tips to presenting here Thank you for listening!
OutSystems' Community Growth and Social Impact Team Lead, Snezana Djurisic, joins the show to talk about how the company uses its people, product, and capital to make a difference.
False starts in PLG might seem disheartening, but our guest today shares a unique perspective that might change the way you see failure. In today's episode, Mario is joined by Andrew Capland, founder of Delivering Value. Over at DV, Andrew coaches small to mid-sized SAAS companies on how to scale product-led businesses. With 1:1 coaching for heads of growth, PLG advising for SaaS teams, and insightful digital products, Delivering Value is dedicated to helping early-stage tech companies avoid common mistakes and scale much faster. If you're a first-time founder or a team leader in the product-led space, then this episode might be just what you need! In this episode, we discuss Andrew's experiences with failure and how his passion for experimentation paved the way to his success. Based on his past experiences and advice from mentors, Andrew shares his invaluable insights on being an effective leader amid false starts, enabling growth in your teams, and even tips on finding the best work environment for you to thrive in. Key Takeaways [1:20] Andrew's Career Journey [3:25] How Andrew Delivers Value [6:25] What Most People Struggle With [8:05] Andrew's Advice On Taking Growth Roles [10:15] How To Stand Out In The Interview Process [12:55] Enablers vs. Diminishers Of Growth: Which One Are You? [15:55] Rewire Your Perspective On Failure [20:20] Micromanaging: Yay or Nay? [24:50] Why Experimentation Can Be Exponentially Helpful [27:55] How Managers Can Better Facilitate Learning And Growth About Andrew Capland Meet our growth expert with over 15 years of experience in B2B SaaS, having served as a 2x Head of Growth. With an impressive journey that includes leading growth efforts at HubSpot, Wistia, Postscript, and several other startups, this individual has developed a reputation for thriving in the gray area between marketing, product management, and business intelligence. About Mario Araujo Mario Araujo is a B2B Growth advisor and interim leader. He was an early employee of OutSystems and left close to its 9.6B valuation, and later joined Softr. You can find out more about his work at marioaraujo.co or visit his side project at productledstack.co. Profile Andrew Capland on LinkedIn Andrew on Twitter Delivering Value Podcast
Product Ops is a relatively new entity in the Product Management discipline of many companies. Similar to other operation functions in the organization, such as Dev Ops or Sales Ops, who provide central services to their departments, Product Ops provide such services to product people. And some of these services include the usage of tools.In this panel episode, we met two leaders in Product Ops, Gerisha Nadaraju and Anabela Cesario. Gerisha is the Head of Product Operations at Dojo, and the Founder and Host of the Product Ops Podcast. Anabela is the VP of Product Operations and Chief of Staff to CPO at OutSystems.In the episode we talked about:What exactly is Product Ops, their function and role in the orgHow does Product Ops handle the tools and products that Product Managers useThe process to select the right tool for the product team, either centrally for everyone or organically from specific usersProducts their teams use and whyAnd much more!* You can connect with Gerisha at:LinkedInProduct Ops Podcast* You can connect with Anabela at:LinkedInFree Miro board* You can find the podcast's page, and connect with Matt and Moshe on Linkedin: Product for Product Podcast Matt GreenMoshe Mikanovsky* Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️
In this conversation with Mike Lynn and Fernando Moitinho, principal product manager at OutSystems, a company that proposes a low-code solution to reduce the time to market in the development of our web and mobile applications. As developers, we use technology to bring solutions to people, many of us writing code building applications, but OutSystems has another solution, one that may provide a swifter path between our user's problems and our solutions.OutSystems and MongoDB, together helping developers solve problems.
Are you a B2B, a small, or a large business interested in learning how to create a team focused on product-led growth? The Product-Led Podcast welcomes Mario Araujo, Director of Product Growth at OutSystem. He's here to share some advice and knowledge you might need on how to build a product-led growth team! If you want to build your own product-led growth team successfully, then take a seat, relax, and listen to this podcast, right now! Show Notes [04:44] What is this goal you must achieve, according to Mario? [06:51] Find out what time frame, timeline, and expectations Mario refers to. [08:22] Set up an experimentation team on board! [9:20] Come up with an initiative that will help with the learning of the team. [10:10] Regardless of other factors, optimize your product's time to value! [14:05] Watch out for the common business misconceptions about product-led growth! [16:24] If there is no product-market fit, there's nothing to grow! [17:24] The product team should be well-formed. Check out these three people your team should have based on Mario's recommendations. [20:03] Where does the marketing team or project management fit best? [22:11] Listen to Mario's recommendations for companies just starting to build their product-led growth team! About Mario Araujo Before joining OutSystems, software engineer Mario Araujo worked for several prestigious companies, including Siemens. He began working for the company in 2005 as a professional services consultant, and in 2019 he was given a chance to become the director of product growth. Mario has also lectured on software development methodologies at a few Portuguese universities. His interests include growth, product strategy, product marketing, and software. Profile Mario Araujo on LinkedIn
Understanding your authentic self is one thing. Knowing how to position that authentic self professionally via a personal brand is another thing entirely, and it has never been more important to career growth than it is today. But both the understanding and the positioning can be incredibly challenging – you may find yourself struggling with where to start. That's why, in this episode of the ISG Digital Dish, host Missy Lawrence is interviewing Jennifer Galvin, Technology Alliances Lead at OutSystems, about her proven techniques for building a personal brand. To illustrate why she believes personal brand building is so critical to career success, Jennifer shares her own career path into tech and her personal challenges and wins along the way. Together with hosts Jeanne Cuff and Lois Coatney, we delve into why it is important to find and embrace your true identity and how you can use it to drive value and make an impact. And since both our hosts and our guest are all long-time tech industry veterans, we can't help but to make connections with tech topics including low-code, digital identity and access management. Tune in now!
Twilio hack, Raspberry Pi DYI router, low-code/no-code with OutSystems, and more Twilio hackers scarf 10K Okta credentials in sprawling supply chain attack This 6-inch board turns a Raspberry Pi module into a DIY router Thousands of organizations remain at risk from critical zero-click IP camera bug 'Debt and no degree': Biden cancels as much as $20K in student loan debt Facing the new security challenges that come with cloud OutSystems CTO Patrick Patrick Jean (PJ) on low-code/no-code development Hosts: Curt Franklin and Brian Chee Guest: Patrick Jean Download or subscribe to this show at https://twit.tv/shows/this-week-in-enterprise-tech. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit Sponsors: UserWay.org/twit canary.tools/twit - use code: TWIT IRL Podcast
Okta hack, Raspberry Pi DYI router, low-code/no-code with OutSystems, and more Twilio hackers scarf 10K Okta credentials in sprawling supply chain attack This 6-inch board turns a Raspberry Pi module into a DIY router Thousands of organizations remain at risk from critical zero-click IP camera bug 'Debt and no degree': Biden cancels as much as $20K in student loan debt Facing the new security challenges that come with cloud OutSystems CTO Patrick Patrick Jean (PJ) on low-code/no-code development Hosts: Curt Franklin and Brian Chee Guest: Patrick Jean Download or subscribe to this show at https://twit.tv/shows/this-week-in-enterprise-tech. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit Sponsors: UserWay.org/twit canary.tools/twit - use code: TWIT IRL Podcast
Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Helping teams succeed, a key task for the PO As Luís puts it: “We underestimate how hard it is to be a PO”, which is one more reason to be happy when we get to work with an example Product Owner. We should be highlighting, and talking a lot more about how to become a great PO, because it is so difficult! Luís shares how this PO worked with the team to tackle their biggest challenge: long time to release. The PO understood that, and helped the team remove work from each release for the team to be able to release in time. In this segment, we talk about the Opportunity Solution tree by Teresa Torres (check this podcast episode with Teresa), which borrows from a Theory Of Constraints tool: the current reality tree. The Bad Product Owner: The PO that was afraid to own the problems to be solved When we look at Product Owner related anti-patterns, we should be aware that many of those are usually “systemic”, in other words, they usually originate from other areas of the company. In this segment, we talk about the PO's that are afraid to own the problems the product is supposed to solve. They stick only to the backlog of stories, and miss the big picture. The second, critical, anti-pattern we discuss is forgetting about “outcomes”, and instead focusing on functionality. Luís suggests that we should help PO's focus on goals first, so that outcomes are not forgotten. Are you having trouble helping the team work well with their Product Owner? We've put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO's collaborate. About Luís Santos Silva Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems. You can link with Luís Santos Silva on LinkedIn.
Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. We must look at the team's goals when defining team's success, a key measure of our own success as Scrum Masters. Being Agile, or adopting Scrum are not goals in themselves, so that should not be the focus for the team, even if it needs to be our own. Luís shares some tips on how to help teams define their own goals. Featured Retrospective Format for the Week: The 4L's format, simple and effective Luís shares his approach to the 4L's format, and how its simplicity enables him to focus the team on the outcomes and actionable items we want the retrospectives to yield. Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! About Luís Santos Silva Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems. You can link with Luís Santos Silva on LinkedIn.
Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this organization, the iteration reviews were not producing the needed impact. So Luís and the other Scrum Masters did an investigation to find out what was actually going on. They discovered several anti-patterns that we must also pay attention to as Scrum Masters. However, what they learned led them to focus on changing the culture underlying the reviews. Listen in to learn how they were able to define, and change the culture around iteration reviews. About Luís Santos Silva Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems. You can link with Luís Santos Silva on LinkedIn.
Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Sometimes teams want to have too many stories in progress. This detracts from their ability to deliver. Luís suggests that, instead, teams should be focusing on “flow”, and instead highlight and solve the possible priority conflicts that sometimes lead to this anti-pattern of having too much in progress. Featured Book of the Week: Inspired by Marty Cagan The book Inspired: How to Create Tech Products Customers Love, by Marty Cagan, helped Luís understand that he needed to get out of the Scrum Master comfort zone, and work on the “upstream” activities as well. The book broadened Luís' sision on what product development is. Luís leaves us a call-to-action as Scrum Masters, to stop focusing only on the “downstream” activities and learn how to help the organizations we work with focus on “the right things”. How can Angela (the Agile Coach) quickly build healthy relationships with the teams she's supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta! About Luís Santos Silva Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems. You can link with Luís Santos Silva on LinkedIn.
Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Failure stories are an important part of our community, and as Luís puts it: “battle scars are the things that help us grow”, so we explore one of those stories in this episode. Luís was working with a team that was very low on morale. The team had been forced to adopt Scrum without being ready for it. Luís needed to find a way to make this visible. We discuss how we can make morale transparent to the team itself, as well as to the stakeholders. In this episode, we refer to the Niko Niko Board, as well as Maslow's Hierarchy of Needs. About Luís Santos Silva Luís is not your typical Agile Coach as he doesn't have an IT background. He worked his way from a contact center up to Lean and Agile Coach and is now a Agile Coach team lead at OutSystems. You can link with Luís Santos Silva on LinkedIn.
Elena is a Growth enthusiast, advising a number of companies such as MongoDB, Netlify, Maze, Livestorm, and Outsystems. In the past was accountable for growth at Miro, SurveyMonkey, and Malwarebytes. She is also Reforge EIR and Partner, a membership-based learning community, where she is busy creating & teaching courses to growth practitioners. Elena's super powers sit at the intersection of product, marketing, and data within B2B self serve + enterprise companies, specializing in freemium+subscription monetization motions. Data is her love language (#bedatadriven!) and she values nothing more than a good business framework discussion.
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