The Cleaning Coach - Ilze Whiteman

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Welcome to The Cleaning Coach podcast! All episode is sponsored by ClearnerMe, the monthly subscription coaching box for cleaning business owners that wants to fall I love with their business again! I am dedicated to helping you be the successful cleaning


    • Mar 6, 2022 LATEST EPISODE
    • infrequent NEW EPISODES
    • 17m AVG DURATION
    • 31 EPISODES


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    Latest episodes from The Cleaning Coach - Ilze Whiteman

    Kirsten Bradford on her way to success!

    Play Episode Listen Later Mar 6, 2022 2:57


    I am so proud of Kirsten Bradford from my CleanerMe Tribe. She is smashing it in business and she is showing us how it's done!

    How my top student went fromn zero to 100K in under a year!

    Play Episode Listen Later Feb 27, 2022 4:42


    Listen to what it will take to earn 100K in less than a year! If you believe you can. Then you can!

    How much profit can I earn employing my cleaning staff?

    Play Episode Listen Later Jan 23, 2022 16:49


    Today we are discussing how much profit you can make when you employ your cleaning staff. At the end of the video, I will reveal 2 JUICY tips on how to increase your profits for you to start working on your business! Why is this important? You need to understand how it works to make it work! Enjoy and don't forget to give me a thumbs up, subscribe to my channel and PRESS the bell for notifications so you never miss a video!

    #002 Should you offer 0-hour contracts to your new cleaning staff? OR are you chasing them away?

    Play Episode Listen Later Nov 6, 2021 22:41


    Today we are discussing whether you should offer a 0-hour contract to your new staff members or are you not attracting new staff due to this? At the end of the video, I will reveal a top tip on how to overcome this so your business can attract quality staff members and stand out from the competition! Why is this important? You need to know your facts before you make any decisions on what you will offer. Enjoy and don't forget to thumbs up and subscribe and PRESS the bell for notifications so you never miss a video!

    #001 - 3 Things you didnt know about 0 hour contracts.

    Play Episode Listen Later Nov 5, 2021 10:29


    Today we are discussing the 3 things you didn't know about ‘0' hour contracts. Enjoy and don't forget to thumbs up and subscribe and PRESS the bell for notifications so you never miss a video!

    How to recruit good cleaning staff.

    Play Episode Listen Later Jun 20, 2019 33:25


    This is such an important subject in the cleaning industry and every single business owner struggle with staff in the beginning. Those who stay strong and powers through know all too well the benefits of great staff members.

    How much above minimum wage should I pay my cleaning staff?

    Play Episode Listen Later May 9, 2019 11:04


    How much above minimum wage should I pay my cleaning staff? Join me in todays episode where we will discuss the three aspects you need to take into consideration and what you can pay your staff to ensure you not only attract quality staff but ensure that you keep them.

    Is commercial cleaning staff easier to find?

    Play Episode Listen Later Apr 10, 2019 17:47


    Is commercial cleaning staff easier to find? Listern to learn: - The big difference between domestic and commercial cleaning staff. - How the area you live in can affect your staff - Why Commercial cleaning staff are easier to find and what to look out for to supercharge your business to take it to the next level faster If you want more customers for your cleaning business, you can download my free "how to get more customers for your cleaning business." Click the link below ➡️https://www.thecleaningcoach.co.uk/p/more-customers

    Learn the 3 facts and gain the knowledge you need to smash 2019 with commercial cleaning accounts.

    Play Episode Listen Later Feb 18, 2019 22:08


    Learn the 3 facts and gain the knowledge you need to smash 2019 with commercial cleaning accounts. We will be discussing.. ➡️ What you need to know about commercial customers and why they are harder to gain than domestic customers (understanding them is the first step in standing out above your competitors and win more accounts) ➡️ How to attract commercial customers (It is not as hard as you think) ➡️ How to get commercial accounts and why it is important to change your marketing strategy

    Learn how to change your thinking to be successful.

    Play Episode Listen Later Feb 6, 2019 15:42


    Learn how to change your thinking to be successful. Your mind is the biggest asset you have. Change how you think and deal with problems to supercharge your results. If you are still stuck in the January mode, then this episode will help you get unstuck.

    Stop doing favours. You are damaging your profits.

    Play Episode Listen Later Dec 23, 2018 5:39


    We do favours for customers because we can't say no (people pleaser) or are too afraid that they won't like you, but by doing favours and not learning to charge what you are worth is damaging your profits and the only one that is suffering is ...... YOU! Listen to this episode to learn why and how to ensure saying no becomes a critical part of your business.

    5 Ways to earn more money immediately!

    Play Episode Listen Later Dec 16, 2018 7:51


    5 Ways to earn more money immediately! Did you know that your current customers are 80% more likely to buy from you again and again? Listen to this episode to earn more and to capitalise on what you already have in your business. Remember to tune in next week where we will discuss how to make a pricing structure for your cleaning business to get a YES every time. Want to join my FREE "How to Raise Your Prices" Masterclass without losing income or working 24/7. Click the link below to join ➡️ https://www.thecleaningcoach.co.uk/p/raise-your-prices-save-time-double-income Have you joined my free private Facebook group yet? Join here ➡️ https://www.facebook.com/groups/thecleaningcoach/

    Never hear you are too expensive EVER again

    Play Episode Listen Later Dec 9, 2018 3:42


    Never hear you are too expensive EVER again Remember to listen to next weeks episode which is How to earn more immediately. Sign up for my FREE masterclass ➡️ https://www.thecleaningcoach.co.uk/p/raise-your-prices-save-time-double-income Join my Private Facebook Group https://www.facebook.com/groups/thecleaningcoach/

    Why your customers are saying you are too expensive

    Play Episode Listen Later Nov 30, 2018 4:59


    3 Ways you can avoid your customers saying you are too expensive. Remember to listen to next weeks episode which is 3 ways to handle customers that says you are too expensive. Sign up for my FREE masterclass ➡️ https://www.thecleaningcoach.co.uk/p/raise-your-prices-save-time-double-income Join my Private Facebook Group ➡️ https://www.facebook.com/groups/thecleaningcoach/

    What to include in your Domestic Cleaning Contract - Part 2

    Play Episode Listen Later Nov 18, 2018 12:34


    Protect yourself and your business with a contract to ensure customers don't use you and they understand your policies. You can find Part 1 below. x

    What to include in your Domestic Cleaning Contract - Part 1

    Play Episode Listen Later Nov 14, 2018 15:46


    Don't let customers take advantage of you! Make sure you have the basics covered in your contract! This is Part 1 - Watch out for part 2 next week.

    6 Questions to ask customers to get great testimonials

    Play Episode Listen Later Nov 8, 2018 15:58


    Don't ask your customers for a testimonial - Ask them questions to ensure they are the best possible testimonials that will get other customers to buy without hesitation !

    Live Facebook Q&A - Get your questions answered

    Play Episode Listen Later Oct 28, 2018 54:06


    All the questions that were asked in my facebook group answered. Listern to get motivation and grow your business faster.

    Don't fall for these lies about growing your cleaning business

    Play Episode Listen Later Oct 22, 2018 9:24


    I have noticed a few lies and misbelieves floating around that are complete garbage In this video we will get to the truth in the matter so that you can move your cleaning business forward the right way!

    Do you want to stop cleaning yourself and work on your business rather than in your business?

    Play Episode Listen Later Oct 18, 2018 46:27


    Are you stuck in a constant cycle of gaining customers only to lose them due to staff letting you down and it feels like you will never stop cleaning or covering yourself? Listen to this episode to learn what I did to get out of the cycle and finally started attracting quality staff!

    Do you struggle with being busy?

    Play Episode Listen Later Oct 10, 2018 19:11


    Being too busy can really stall the growth of your cleaning business. Listen to this live video to find 3 ways you can get more done with less time.

    How to motivate your cleaning staff

    Play Episode Listen Later Oct 8, 2018 13:27


    Do you struggle to motivate your cleaning staff? Listen to this episode to learn 5 ways to motivate your cleaning staff.

    Employed staff VS Self-employed staff

    Play Episode Listen Later Oct 1, 2018 9:59


    Have you ever wonder if it is better to employ your staff or to get self-employed staff? Listen now to make the right decision.

    The sales script - Avoid customers that only buy on price!

    Play Episode Listen Later Sep 23, 2018 18:10


    You will learn the exact sales script you need to use to find out if that customer is after a cheap deal (will expect the cheapest price but will demand very high standards) or if they are after quality and will be a long-lasting customer that will appreciate you and how to WOW them, build trust and loyalty with your first phone call to seal the deal at YOUR price without hesitation.

    Will I ever find 'quality' cleaning staff?

    Play Episode Listen Later Sep 12, 2018 14:15


    Are you struggling with getting staff and customers in tandem? Or That your business (your baby) will fold if you don't find the right employee? (If they EVER Exist) If you want more customers, remember to download my FREE guide with the exact sales letter that I use to attract more customers consistently. You see not that long ago I was in the same boat as you. I remember believing the there is no such thing as a great quality employee. I just could not get the right amount of cleaners to cover all my jobs and then when I did, I was let down by staff members which mean it was a never-ending struggle to find the right staff members. My customers only wanted me to clean for them and did not want anyone else with me or to take over from me. (sound familiar?) Join me live to discover what I did to get quality staff members and quality customers that meant I could finally have the time to not only work on my business but have quality staff I could rely on.

    How to raise your prices without losing customers

    Play Episode Listen Later Aug 31, 2018 17:15


    Join me live to discover 4 ways to increase your prices without losing customers. You will learn -when the right time will be for you to increase your prices -How to make it seem less of a price increase and more of a "change the way your business charges." -How to increase your minimum charge and not be stuck with jobs that will "keep you busy" without making a profit -How to deal with a customer when you introduce our price increase Ps. I have my mouth having open at the end! That was a mistake not deliberate lol Do you want more customers for your business? Download the FREE 'Customer roadmap" Now: https://www.thecleaningcoach.co.uk/p/more-customers

    Customer service training

    Play Episode Listen Later Aug 23, 2018 12:06


    How you treat your customers is just as important as cleaning to high standards. The saying 'the customer is always right' is not always true, but we can make them believe that they are right with how you deal with the situation.

    How much do I charge for my cleaning services

    Play Episode Listen Later Aug 23, 2018 13:06


    Do you often wonder what you should be charging to make money with your cleaning services?

    Are you sending your customers to your competitors?

    Play Episode Listen Later Aug 23, 2018 18:53


    You are not even aware of how many potential customers are hunting for you every single day! Do everything in your power to stop them from going to your competitors!

    3 mistakes to avoid when taking on your first employee

    Play Episode Listen Later Aug 22, 2018 27:38


    You are fully booked and now you need to start taking on staff members to help you grow your business! Listen to the full Facebook live video to know how to avoid the 3 biggest mistakes when you first start taking on staff.

    How to get commercial cleaning contracts

    Play Episode Listen Later Aug 22, 2018 45:40


    Do you want commercial cleaning contract? What is the best way to get into commercial cleaning? Listen to this Facebook live to find out the best and quakest way to start offering commercial cleaning .

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