Podcasts about natanya anderson

In this episode of CX Confessions: The Customer Experience Show, host Staci Satterwhite, COO at Khoros, and guest host Natanya Anderson, General Manager, Strategic Services at Khoros, sit down with Prachi Gore, the VP of Marketing at Checkr Inc., a platform that uses AI to make background screening more efficient, speed up the hiring process, and drive revenue. As an accomplished marketing leader with a passion for innovation, strong team building skills, and consistent high performance, Prachi has plenty of wisdom to share about optimizing outcomes through excellent CX practices.Join us as we discuss:Why creating value for customers should be the number one priority for any businessHow to tie effective CX directly back to business outcomesWhy a lack of collaboration between sales and marketing teams is the number one reason go-to-market strategies are ineffectiveHow buying power is more distributed among enterprises today, which changes customers' expectationsWhy prioritizing real and authentic communication with customers is criticalItching for more CX goodness? You can find this interview and many more, by subscribing to CX Confessions on Apple Podcasts, on Spotify, or here.Listening on a desktop & can't see the links? Just search for CX Confessions in your favorite podcast player.This episode of CX Confessions was produced by Quill.

Whole Foods Market is a natural and organic grocery retailer founded in 1980. Natanya Anderson, is the Director of Social Media and Community and the featured guest on this episode. Whole Foods' focus on hyper-local social has yielded over 850 social media accounts across 400 retail locations in 12 regions across North America and the UK. Similar to the constantly evolving social media landscape, they are regularly updating their quality standards to stay current with new scientific findings about food and their source of origin. In this podcast episode Natanya discusses the priority Whole Foods places on alignment of the company's core values with quality standards in the way that they engage in social media. Whole Foods works hard to empower each store to represent itself uniquely in their local market through their own social media channels. Natanya's insights will inspire any executive or individual in charge of a company's social media to question how well they are portraying their values through their social media activities. View the show notes page: http://www.socialbusinessengine.com/podcasts/how-whole-foods-market-aligns-core-values-with-social-media

Here’s something that no one can ever take away from Natanya Anderson, the Global Director of Social Media, CRM and Customer Service for Whole Foods Market: She is the first-ever guest on the Focus on Customer Service podcast! And she definitely didn’t disappoint. Some of the most quotable moments of the inaugural episode include: • “We really want to put the customer at the center of everything.” • “I only want to make something better, faster, stronger if it benefits the customer.” • “I see [customer service] as another place for us to really stand out, for our customers to think, ‘I’m going to get the best possible service at Whole Foods.’” • “I want people to have such great experiences with our customer care team that they want to tell other people about how great the care was and then how much that makes them an advocate for Whole Foods Market.” • “Every social media channel you open is a channel for care.” Here are the highlights of Episode 1 and where to find them: (2:48) Whole Foods’ philosophy toward customer service, and the role it plays within the company (5:15) Is Customer Service the new marketing? (6:00) How to create better customer outcomes (7:00) Natanya’s day-to-day role (9:07) How Whole Foods keeps 700 social media platforms organized (12:20) Brand consistency vs. local flavor (17:47) The role of response time (21:25) Natanya’s advice for those starting out in social care (25:50) What Natanya likes to tweet about when she’s not at work To nominate other brands to be featured on the Focus on Customer Service podcast, please use the hashtag #FOCS.

Natanya Anderson, Global Director of Social Media, CRM, and Customer Service at Whole Foods, joins the Social Pros Podcast this week to discuss the customer as a business stakeholder, the importance of enabling instead of governing, and the future of connectivity in the digital world. Read the highlights: 

Interview edition - Andy Sernovitz, CEO of SocialMedia.org, provides his perspective on social media use in big brands, along with three rules every social media leader should keep in mind. And, Natanya Anderson, director of social media and digital marketing for Whole Foods Market, explains her role and team - and how they prioritize listening and storytelling.

On this rebroadcast, we revisit our conversation with Natanya Anderson: Director, Social Media and Digital Marketing at Whole Foods Market. Natanya has been working with new media for over a decade with a focus on both strategy and execution, helping organizations change the way they engage and communicate with customers. She is a content expert with extensive experience utilizing customer-centric content to build bridges between brands and their customers. Her continued focus on re-purposing teams, knowledge, and best practices means that Natanya’s finger is always on the pulse and she is ready to respond to the constantly changing web and marketing landscapes. When Natanya is not in the office, she loves to blog about food, drink and Austin, Texas at the Austin Food Lovers’ Companion. She is also a founding member and Immediate Past President of the Austin Food Blogger Alliance, a non-profit organization established to promote blogger philanthropy and education.

On Today’s show we are speaking with Natanya Anderson: Director, Social Media and Digital Marketing at Whole Foods Market. Natanya has been working with new media for over a decade with a focus on both strategy and execution, helping organizations change the way they engage and communicate with customers. She is a content expert with extensive experience utilizing customer-centric content to build bridges between brands and their customers. Her continued focus on re-purposing teams, knowledge, and best practices means that Natanya’s finger is always on the pulse and she is ready to respond to the constantly changing web and marketing landscapes. When Natanya is not in the office, she loves to blog about food, drink and Austin, Texas at the Austin Food Lovers’ Companion. She is also a founding member and Immediate Past President of the Austin Food Blogger Alliance, a non-profit organization established to promote blogger philanthropy and education.

In this episode of the Inside Social Media podcast, I welcome Whole Foods Market Director of Social Media & Digital Marketing, Natanya Anderson.  I’ve had a lot of requests to have Whole Foods on the podcast and Natanya and I have been working on scheduling this interview for quite a while.  So, I’m psyched to... The post ISM 049: Whole Foods’ Winning Pinterest & Hyper-Local Social Media Strategies with Natanya Anderson appeared first on RickMulready.com.

In this episode of the Inside Social Media podcast, I welcome Whole Foods Market Director of Social Media & Digital Marketing, Natanya Anderson.  I’ve had a lot of requests to have Whole Foods on the podcast and Natanya and I have been working on scheduling this interview for quite a while.  So, I’m psyched to […] The post ISM 049: Whole Foods’ Winning Pinterest & Hyper-Local Social Media Strategies with Natanya Anderson appeared first on Rick Mulready.

Glenn discusses Social Media for Food Retailers with the Senior Social Media Program Manager at Whole Foods Market, Natanya Anderson.