Podcasts about voice user interface design

รีวิวหนังสือ Voice User Interface Design (VUI) : Moving from GUI to Mixed Modal Interaction ตอนที่ 2 โดย Ritwik Dasgupta ในส่วนหลังพูดถึง Personality ของ Voice assistant และ เรื่องของช่องทางที่หลากหลายในการสร้างปฏิสัมพันธ์ รวมถึงการออกแบบ VUI --- Send in a voice message: https://anchor.fm/sakol/message

รีวิวหนังสือ Voice User Interface Design : Moving from GUI to Mixed Modal Interaction โดย Ritwik Dasgupta หนังสือเล่มนี้พูดการสื่อสารด้วยเสียงกับคอมพิวเตอร์ที่เราสามารถสั่งการด้วยเสียงหรือสนทนากับคอมพิวเตอร์ ผู้เขียนเล่าถึงสิ่งสำคัญที่ทำให้ Voice assistant ต่าง ๆ ประสบความสำเร็จในการสื่อสารกับมนุษย์ --- Send in a voice message: https://anchor.fm/sakol/message

In this episode, Teri welcomes Ilana Meir, a voice designer and mentor in the voice technology space. Ilana is a conversational interface designer and is one of the leading experts in Voice User Interface (VUI) design specifically at the intersection of voice technology and health. Using her immense knowledge and experience, she thinks critically about the future of voice design in ways only few industry experts do, and she encourages her students to do the same. Ilana was a chapter contributor to the recently released book, Voice Technology in Healthcare. Key Points From Ilana!Her expertise in Voice User Interface (VUI) design and some of the tips she can share.How to design a great voice experience.Getting Into Voice DesignShe came into the field of voice design from a prior background in the fields of anthropology, psychology and marketing.During her period in marketing she wanted so badly to make the transition into product design but she found herself falling into voice design which blended perfectly with her background in strategic communications, her creative thinking and her vocal ability in singing.Ilana thinks the landscape of voice design is gradually shifting in relation to how it used to be historically.Voice design is now attracting a variety of people from different fields such as interaction design.Importance of Voice User Interface DesignShe considers design as the last mile logistics, and in regards to that, she feels that it helps in organization and ensuring everything is in perfect condition for patients.The Voice Design FrameworkHer thoughts on the first step into getting into voice design is doing the correct research and having the perfect understanding of the stakeholder’s side and patients side.In terms of the stakeholder’s side, thinking about their customer base, knowing how they are trying to forge relationships with their patients, the legal considerations, understanding the kind of technology available and understanding the downstream effects that might come along the way are key.On the patients side you need to understand how they are receiving this interaction so you can package it perfectly, think about the patient’s day to day interaction so you can know who’s affected.When it comes to voice design in healthcare, one has to think about it as a strategic communication. With every strategic initiative, a lot of efforts and meetings are put into them, and so the same should be applied when designing a voice experience.Best Practices in Designing for the PatientShe advocates for the creation of a culture of participatory medicine which is achieved by creating a dynamic set up where patients and doctors are equal partners in healthcare delivery.How a computer system will communicate with patients is the second consideration, and the focus should be on questions and other things.When it comes to building rapport with patients, one of the main goals should be to mitigate the presumptions a patient might have regarding the healthcare system.A conversational system should be designed to keep interactions with patients brief, precise, and informative.Links and Resources in this EpisodeIlana on LinkedinThe Comprehensive Flash Briefing Formula CourseVoice Technology in Healthcare Bookwww.TheVoiceDen.com See acast.com/privacy for privacy and opt-out information.

Seems like a weird concept, right? But honestly, the data says that we’re only about 1-2 years away from people expecting to be able to listen to content from websites on Alexa while driving. This means, Alexa Skills Are The New Websites. Today, Data Driven Design is building Voice Based versions of content on websites, using Voice User Interface Design to create an engaging conversation with the audience. Your business needs to think about doing this. The way people do business has changed. When I presented this session at Nashville Voice Conference, there was literally the mother of a newborn baby in the session as an attendee, and the baby was with her, folks! This is the perfect example of the fact that the way people will need to consume information will continue to change rapidly. The days of getting a screen out and scrolling will be annoying compared to simply being able to say “Alexa, open XYZ Website,” or “Hey Google, Tell me about XYZ website.” --- Support this podcast: https://anchor.fm/paulhickey/support

Voice User Interface Design is so new. It's so hard to think through every scenario of what a user might want to say to Alexa or Google Home, which is why this particular use case I think is a good one to share with you all. I recently built an Alexa Skill using Voiceflow, which allows you to map out your entire conversation with Alexa. So for example, my Alexa Skill is to let attendees of the Nashville Voice Conference know about their roles and responsibilities at the conference. At one point, after you identify who you are, if you're a featured facilitator, it asks you about if you'd like to know about Parking, Timing or your specific event preparation. One of the featured facilitators used the Skill and told me it didn't work, because he had tried all variations he could think of using "my specific event preparation".... Turns out, I hadn't accounted for the word "specific" in my synonyms in Voiceflow. So, it was an easy fix. I anticipate much of Voice User Interface Design (VUI) being like this. --- Support this podcast: https://anchor.fm/paulhickey/support

What is Voice User Interface Design or VUI? It's a new buzz word in the design world, and it has to do with thinking through and planning out the user experience related to a voice-based application, like an Alexa Skill, Google Home Action or a Chat bot of some kind. While I suppose it could include AI (artificial intelligence), it actually really just can start with designing the experience behind a simple scripted conversation with the user. A really nice software platform to build custom Alexa Skills and Google Home Actions (in Beta) without coding is Voiceflow. Voiceflow has a great testing capability, where you can easily run through simulations and conversational scenarios to experience your Alexa Skill or Google Home Action before you publish it. The Alexa Skills Developer Console also has a really cool testing feature. After you publish from Voiceflow to the Alexa Skills Developer Console, you can validate that it will work with Alexa by using your microphone and saying actual prompts, and hearing Alexa's reply. --- Support this podcast: https://anchor.fm/paulhickey/support

What is Voice User Interface Design or VUI? It's a new buzz word in the design world, and it has to do with thinking through and planning out the user experience related to a voice-based application, like an Alexa Skill, Google Home Action or a Chat bot of some kind. While I suppose it could include AI (artificial intelligence), it actually really just can start with designing the experience behind a simple scripted conversation with the user. A really nice software platform to build custom Alexa Skills and Google Home Actions (in Beta) without coding is Voiceflow. In this video, I explain/show how to use Voiceflow to design and create an Alexa Skill without coding. --- Support this podcast: https://anchor.fm/paulhickey/support

We talk with Cheryl Platz, a pioneer in the area of AI-driven Voice User Interface Design and one of the first designer on the Amazon Echo System. We talk about the design process of designing the very first interactive voice experiences. Furthermore we learn about her experiences at Microsoft where she worked on both B2C and B2B solutions: Ranging from the Azure Product to AI in-car systems. These days she is driving positive change and impact through design as a Principal Designer at Bill & Melinda Gates Foundation. In addition she is also running her own design consulting venture Ideaplatz, takes roles as an Actor and speaks at conferences around the world.The conversation happened before Cheryl left Microsoft and joined the Bill & Melinda Gates Foundation.

In this episode, Teri welcomes Ilana Shalowitz, Voice User Interface (VUI) Design Manager at Emmi.Ilana Shalowitz is a well-respected authority in the voice-first design technology space, and she joins me today to talk about some of the key principles to consider when designing a voice-first experience for healthcare applications.Some tips from Ilana!Recommended reading: Designing Voice User Interfaces by Cathy Pearl, and Voice User Interface Design by James P. Giangola and Jennifer BaloghResearch before getting started!Listen to conversations with an ear for how people speak to each other, to determine what makes a good audio experience.Talk to people about your voice application, both about the idea itself (i.e. the strategic direction) and to test the conversation itself (i.e. Wizard of Oz testing)Remember designing a voice user interface experience is a lot like creating art or composing music; a “tapestry” of appropriate statements “woven” together.Consider how to build rapport with the user: consider your brand persona, set appropriate expectations, use the names of the users, be consistent in the way information is delivered, and develop trust.Links and Resources in this EpisodeIlana Shalowitz on LinkedInIlana Shalowitz at ilana.shalowitz@wolterskluwer.comEmmiDesigning Voice User Interfaces by Cathy PearlVoice User Interface Design by James P. Giangola and Jennifer BaloghLibrivoxDr. Teri Fisher on TwitterDr. Teri Fisher on LinkedInPlease leave a review on iTunes See acast.com/privacy for privacy and opt-out information.

In this episode, Teri welcomes Ilana Shalowitz, Voice User Interface (VUI) Design Manager at Emmi, to talk about the tips and tricks that go into creating a quality voice skill or application.Welcome Ilana Shalowitz from Emmi!Ilana Shalowitz is the Voice User Interface (VUI) Design Manager at Emmi. She is a well-respected authority and influencer in the voice-first design technology space, having appeared on a number of podcasts, and having spoken at a number of voice-first events. She will be a keynote speaker at the Voice of Healthcare Summit at Harvard Medical School in August 2018. She joins me today to talk about some of the key principles to consider when designing a voice-first experience.Ilana has a strong interest in communication for behaviour change. She initially studied anthropology and psychology, and then got a Masters in Marketing Communications. After working in marketing, she found a passion for design and now loves her work as a voice user interface designer!How to Design a Voice-first User ExperienceRecommended reading: Designing Voice User Interfaces by Cathy Pearl, and Voice User Interface Design by James P. Giangola and Jennifer BaloghResearch before getting started! “Understand the lay of the land”Start playing around with Alexa skills in tools such as StorylineListen to conversations with an ear for how people speak to each other, to determine what makes a good audio experience.Listen to recorded books on Librivox – a site where anyone can record books that are released into the public domain – to critically analyze the voice experiences to think about what would make them better experiencesTalk to people about your voice application, both about the idea itself (i.e. the strategic direction) and to test the conversation itself (i.e. Wizard of Oz testing)Remember designing a voice user interface experience is a lot like creating art or composing music; a “tapestry” of appropriate statements “woven” together.Consider how to build rapport with the user: consider your brand persona, set appropriate expectations, use the names of the users, be consistent in the way information is delivered, and develop trust.Important Concepts to consider in Voice User Interface DesignEntities – important nuggets of information that someone is trying to portray (i.e. ‘Boston’ is the important entity in the statement, “I would like to book a trip to Boston.”)Cognitive Load – how effortful is it for the user to understand the particular question and to answer it.Listenability – how easy is it for someone to comprehend the voice experience.Common Mistakes in Voice User Interface DesignNot doing user research before creating the skill.Overpromising and underdelivering.How to get Started in Voice User Interface Design as a CareerJoin the voice user interface design community: read the latest news article, and connect with people in the community/industryEmphasize your diversity and interdisciplinary background; these are great for VUI design!Develop a skill of your ownHealthcare and VoiceVoice is at the intersection of population health and personalized medicine.This is a very exciting frontier for health care over the next few years.Thank you Ilana!Thank you very much for sharing your expertise and knowledge with us. I learned so much and I look forward to putting these tips into practise!List of resources mentioned in this episode:Ilana Shalowitz on LinkedInIlana Shalowitz at ilana.shalowitz@wolterskluwer.comEmmiDesigning Voice User Interfaces by Cathy PearlVoice User Interface Design by James P. Giangola and Jennifer BaloghLibrivoxVoice of Healthcare SummitStorylinePlease leave a review on iTunesShopping on Amazon.ca See acast.com/privacy for privacy and opt-out information.

Erin Smith is a Senior Voice User Interface Designer and Usability Specialist with Syntellect (www.syntellect.com).Incidentally, people in the field use the word "vooey" - this is a pronunciation of VUI (Voice User Interface).Erin mentioned two books:"Voice User Interface Design" by Michael Cohen(www.amazon.com/exec/obidos/ASIN/0321185765/informdesign)."The Art and Business of Speech Recognition: Creating the Noble Voice" by Blade Kotelly (www.amazon.com/exec/obidos/ASIN/0321154924/informdesign).Paul English's "get human" website is www.gethuman.com.And here's a link to the episode in which I interviewed Donna Maurer on card sorting: http://uxpod.libsyn.com/index.php?post_id=126130Optimal Usability is the New Zealand-based usability firm mentioned (www.optimalusability.co.nz).This episode is 16 minutes 36 seconds in duration. File size is 9.5MB.