Podcasts about call tracker roi

We discuss The Cialdini Method of training, The Phelps Institute, Call Tracker ROI, and Golden Goose Scheduling. Dr. Phelps explains the power of persuasion and the importance of properly collecting and measuring phone call data for your dental practice to be successful. Go to www.DealsforDentists.com to find discounts for Dr. Phelp's companies and new customer offers from vendors across the industry.

Dr. Christopher Phelps is an entrepreneur, general dentist, and an amazon best-selling author who practices in Charlotte NC. In his first 7 years of practice he grew the revenue of his practices by a factor of 10X, going from 1 practice location to 4 locations. After selling two of those offices for profit, Dr. Phelps focused on maximizing the capacity of his remaining 2 practices and had 2 consecutive years of $1,000,000 revenue growth at Each of the two practices, effectively collecting with 2 offices what he had collected when he owned 4 offices. A major part of this success was the Call Tracker ROI program he developed out of his own marketing needs and issues. With it, he was able to increase his new patient numbers from 60/month to averaging over 300/month; all the while decreasing his marketing expenses by 74%. In 2016 he launched Golden Goose Scheduling to help practices answer and schedule more new patient calls so they didn't have to pay more in marketing money to get them.   In 2016, out of 6000 dentists who were nominated across the US, Dr. Phelps was selected as the Doctor's Choice National Dental award winner. In addition, to being a Kolbe Certified Trainer, a key opinion leader to several large dental companies & understanding how to get new patients in the door, Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the Authority in this field, Dr. Robert Cialdini and, out of the thousands of people who apply yearly, was one of only two selected and awarded the title of Cialdini Method Certified Trainer (CMCT).

Answering phone calls can and managing phone protocols can be a huge bottleneck in practice growth and acquiring new patients. There is often a huge missed opportunity in many practices and many phone calls go missed and unanswered. In this episode of the SEID Podcast we are joined by a dental entrepreneur who has sought to solve that problem. Dr. Christopher Phelps is a practicing dentist in Charlotte NC and founder of Call Tracker ROI and Golden Goose Scheduling. In this episode we talk about how the phone can be a huge bottleneck to practice growth and new patients and how to correct that, the most important things to know about converting a new caller into a new patient, and ways that dental students and new grads can improve their patient communication in order to close treatment plans. Episode Resources: Dr. Christopher Phelps - drchrisdmd@gmail.com http://www.drphelpshelps.com/seminars/ SEiD Email - seidpodcast@gmail.com SEiD Facebook - https://www.facebook.com/SEiDUNC/ SEiD Instagram - seid_unc

On todays's show Cole, Lu, and Scotty sat down with Dr. Chris Phelps! Dr. Phelps is a practicing, entrepreneurial general dentist in Charlotte, North Carolina. He is an amazon best selling author, multiple practice owner, associated with Call Tracker ROI and Golden Goose Scheduling, and was selected as the Doctor's Choice National Dental Award Winner in 2016. Need we say more? What was discussed on the show: - How to set your GOAL and ACHIEVE it - How to manage MULTIPLE practices - How to go from 60 NEW PATIENTS per month to 300 NEW PATIENTS per month - How to gain new patients and at the same time DECREASE your marketing expense  - How important INFLUENCE and PERSONAL PERSUASION are for a dentist - And MUCH MORE! Resources for Life and Dentistry: Click HERE to leave us a review  www.lifeanddentistry.com  Facebook Instagram  Twitter  If you have any questions you can send us an email to lifeanddentistry@gmail.com  Thank you all so much for listening to the show! We couldn't do this without you all! Enjoy!

In this episode, I chat to Dr Chris Phelps a dental practice owner and an expert in the Science of Influence and Ethical Persuasion. We discuss ethically marketing your practice, decreasing no shows and getting a higher case acceptance rate for your practice. An entrepreneur and Amazon bestselling author, Chris is also a general dentist practicing in Charlotte NC. In his first seven years of practice Chris grew his practice revenue by a factor of 10X: growing from one practice location to four. After selling two of those offices for profit, Chris focused on maximizing the capacity of his remaining two practices and enjoyed two consecutive years of $1,000,000 revenue growth in each of the two practices, effectively collecting with two offices what he had collected when he owned four. The Call Tracker ROI program he developed played a major role: decreasing missed calls by 90% and increasing team conversions of new patient appointments over the telephone from 24% to over 86% which helped increase his new patient numbers from 60/month to averaging over 300/month; all the while decreasing his marketing expenses by 74%. In 2016 he launched Golden Goose Scheduling to help practices answer and schedule more new patient calls so they didn't have to pay more in marketing money to get them. Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the authority in this field, Dr. Robert Cialdini, and is the only dentist in the world to be named a Cialdini Method Certified Trainer (CMCT). Chris uses Cialdini's Principles to ethically steer patients to more referrals, decreased no shows and higher case acceptance. In this episode we discuss: 4:45: How Chris began his early career as a dental practice owner 6:46: How he grew multiple practices 12:34: How Chris took the two worst performing practices made them high performing 23:14: How to ensure patient commitment to appointments and decrease no-show rates 27:39: How to use the contrast and compare method to increase patient case acceptance rates. 28:56: The art of turning someone's dental need into a dental want 32:15: Why walking people down the price stairs is more effective than up 38:27: One handy trick you can use on your intake forms to encourage a proactive patient mindset 41:45: Are membership models the future of dental practices? Find out more about Dr Chris Phelps https://www.strategicpracticeaustralia.com/

Welcome to back to the Shared Practices Podcast! This week our guest is Dr. Chris Phelps. He is a dentist practicing in Charlotte, North Carolina that owns a practice with $3 million in revenue and has plans to take it to $6 million! In this episode George and Dr. Phelps discuss Robert Cialdini’s 6 Principles of Influence and how YOU can be successful by implementing them into your dental office. Dr. Phelps offers a 2-day workshop on these principles, the systems he created around them, and how to ethically tap into them. Dr. Phelps also created his own platforms “Call Tracker ROI” and “Golden Goose Scheduling” to give dentists data about their marketing dollars and new patient phone calls to the dental office. With these services, Dr. Phelps can see if you are having problems, address what are they, and how can you fix them. Thanks for listening to this week’s episode of the Shared Practices Podcast! Download George’s new eBook For more information about Laurel Road Visit: https://www.laurelroad.com/sharedpractices/ Team up with Dental Planet at: https://www.dentalplanet.com/  Be sure to mention “Shared Practices” to receive additional discounts! Our Episode Resource Page where you can find all of the resources from our episodes - for free! Join our Facebook Group! Reach out to George- George@sharedpractices.com Dr. Chris Phelps is a graduate of Nova Southeastern University College of Dental Medicine. He is general dentist practicing in Charlotte NC. Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the authority in this field, Dr. Robert Cialdini, and is the only dentist in the world to be named a Cialdini Method Certified Trainer (CMCT). Chris uses Cialdini’s Principles to ethically steer patients to more referrals, decreased no shows and higher case acceptance. For more information about Dr. Chris Phelps, his seminars, or services visit: http://www.drphelpshelps.com/

Anyone can grow a successful practice with the right strategy, attitude, and a little bit of luck. I truly believe that. But being a dentist is about more than just padding your pockets. It’s about service. It’s about community. It’s about making a difference, while also building a life of financial freedom. No one starts their dental practice wanting to just get by. But unfortunately, that’s exactly where many practices end up. And I want to help change that. Of course, everyone has different metrics of success, but at the end of the day, you want to make a difference while being financially free. Which is why I’m so excited to have Dr. Chris Phelps back on the show… you may remember him from episode 6 over two years ago… Not only is he an incredibly successful practice owner, he is truly one of the “good guys” in the dental space… Dr. Chris is the owner of Carolinas Dental Center of Matthews, and founder of Call Tracker ROI. And since we last talked, he’s continued to grow his practices and give back to the community. I think you’ll really enjoy our conversation. [su_note note_color="#028000 " text_color="#ffffff " radius="5"] Learn How To Increase Case Acceptance Through Ethical Persuasion   Click here! [/su_note] Here are a few things you'll discover in today's episode: How To Reduce No Shows And Increase Your Revenues Virtually Overnight Dr. Chris’s Best Tips And Tricks For Effectively Managing A High Performing Team How To Ethically Persuade Your Patients And Team Why Dr. Chris Started Golden Goose Scheduling The biggest challenges dentists face with scheduling… and how to overcome them. How To Do More With Less… And Why It’s Important For Your Practice And much more… Free Episode Bonus A special thanks to Chris for coming back on the show. It’s been great to see how much he’s done in the two years since we’ve last talked. And it just goes to show, when you focus on the right things… you can see great success with your dental practice. As a bonus today, he's offered to share some of his best tips and strategies to increase case acceptance. To get the bonus, simply text PRACTICE to 33444. Again, that’s PRACTICE to 33444 or visit startyourdentalpractice.com/bonus if you’re outside of the US. You’ll also receive updates on the latest episodes of Start Your Dental Practice, helpful tips for owning and running a practice, and promotional opportunities direct to your inbox. Click here to access bonus by just following the instructions. Resources: Golden Goose Scheduling  Call Tracker ROI  Support The Show: Without you, Ambitious Dentists, this show wouldn’t exist. If you enjoyed today’s episode, please go here to give the show an honest rating and review in iTunes. This allows me to evolve the show as it goes on, and also helps spread the word to other podcast listeners since iTunes promotes shows with active engagement.

Dr. Phelps' talent in practice management is obvious: in his first seven years of practicing dentistry, his revenue grew tenfold. After expanding from two to four locations, Christopher and his team eventually scaled back down to two practices to focus on something that might sound trivial - converting phone calls to actual patients. This led to the birth of Christopher's Call Tracker ROI program, the success of which we discuss in depth. Christopher shares some of his backstory, including those early years of mega-growth at his practices. He then discusses his entrepreneurial ventures and how he's managed to help numerous practices improve their conversion rates and retain good quality clients. We also discuss his work with the legendary Robert Cialdini, who has been Christopher's mentor for the past year.  You can find show notes and more information by clicking here: http://bit.ly/2iyzLSM 

Dr. Christopher Phelps is an entrepreneur, general dentist, and author with two practices in Charlotte NC. In his first 7 years of practice he grew the revenue of his practices by a factor of 10X going from 2 practice locations to 4 locations. After selling two of those offices for profit, Dr. Phelps focused on maximizing the capacity of his remaining 2 practices and had 2 consecutive years of $1,000,000 revenue growth at Each of the two practices. Effectively collecting with 2 offices what he had collected when he owned 4 offices.  A major part of this success was the Call Tracker ROI program he developed out of his own marketing needs and issues.  With it, he was able to decrease his missed calls by 90%, increase his staff conversions of new patient appointments over the telephone from 24% to over 86% which helped increase his new patient numbers from 60/month to averaging over 300/month. All the while decreasing his marketing expenses by 74%.    In addition being a Kolbe Certified Trainer a key opinion leader to several large dental companies & understanding how to get new patients in the door, Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. For the last 3 years he has studied under the Authority in this field, Dr. Robert Cialdini and was recently awarded the title of Cialdini Method Certified Trainer (CMCT). Currently, Dr. Phelps is the only Dentist or Medical Professional who is Certified to speak on Dr. Cialdini’s Principles. As such, Dr. Phelps is able to speak on Dr. Cialdini’s behalf and holds a two day workshop on how to ethically set the stage for more patients to say YES to what we will ask of him.   www.ThePhelpsInstitute.com www.CallTrackerROI.com www.GuideThemToYes.com www.WineAndCheeseNewPatients.com www.CarolinasDentalCenterMatthews.com

We are thrilled to have Dr. Chris Phelps back on the show.  He's owned multiple highly successful practices in the Charlotte, NC area.  He's the author of the book, Grow Your Practice With Wine & Cheese.  He's the founder of the Call Tracker ROI system, www.calltrackerroi.com and a certified trainer in Dr. Cialdini's Principles of Influence. 

We are thrilled to have Dr. Chris Phelps back on the show.  He's owned multiple highly successful practices in the Charlotte, NC area.  He's the author of the book, Grow Your Practice With Wine & Cheese.  He's the founder of the Call Tracker ROI system, www.calltrackerroi.com and a certified trainer in Dr. Cialdini's Principles of Influence. 

Dr. Chris Phelps of Call Tracker ROI discusses how to use gifts and moments of power to positively impact your patients and grow your practice.  

Dr. Chris Phelps has had several wildly successful dental practices in North Carolina. On top of practicing advanced dentistry, Dr. Phelps helps dentists discover their own success.  He has developed the Call Tracker ROI system http://calltrackerroi.com/ to help his colleagues maximize the return on their marketing investment.  He also teaches dentists the Principles of Pursuasion: http://www.guidethemtoyes.com/ based on the research of Dr. Robert Cialdini.  "Influence" is the classic book on persuasion. It explains the psychology of why people say "yes".  It's author, Dr. Cialdini, is the seminal expert in this field of influence and persuasion.