Podcasts about Dentistry

Branch of medicine

  • 2,952PODCASTS
  • 14,537EPISODES
  • 38mAVG DURATION
  • 3DAILY NEW EPISODES
  • Jul 30, 2025LATEST
Dentistry

POPULARITY

20172018201920202021202220232024

Categories




Best podcasts about Dentistry

Show all podcasts related to dentistry

Latest podcast episodes about Dentistry

Dental A Team w/ Kiera Dent and Dr. Mark Costes
Dentistry Innovations You Need To Be Aware Of

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Jul 30, 2025 23:51


Tiff and Dana discuss how dental practices are being innovative in 2025, including A.I., apps, and other technologies that will streamline the busy work and help teams focus on being human. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. Dana and I are back here today. We are really excited. We just did actually a really fun podcast. think that was probably, I think Dana, I don't know. I think that was one of my favorite podcasts we probably ever recorded. I love that stuff. So Dana, thanks for being here. How are you today?   Dana (00:22) doing good excited to get you know I always I know I say this a lot but I truly am just excited to have some time.   The Dental A Team (00:29) Thank you. Thank you. I know I   actually I still have it on my mind. I need to put it in my click up click up organizer. You guys shout out to that. I need to get the soft skills training on there. So I was thinking about that a lot. So you make you make my day Dana. Thank you. I appreciate that. ⁓ You guys virtual teams are weird and they were like   It's just weird. But I think the weirdest part to me or the oddest part is how sincerely close I feel to everyone. Like Dana, I feel like we're best friends and we never get time together. Like the last time we had time together, truly the last time we had time together, I guess, was when we did the December, we did the shopping for the kids in December, the give back. Prior to that was like,   Disneyland last, that was two years ago, right? Two years ago, I think he's time flies, time freaking flies. So, but I feel like we were just together last weekend. Like it's weird. It's a weird thing that has come really far. So on that note, anyone who's considering a virtual team member, it can work really well. I mean, we've got Josh who's in the Philippines and I feel like I know that man. Like we've hung out together.   Dana (01:45) Thank   The Dental A Team (01:47) That's so weird. He's in the Philippines you guys it's nighttime when he's working for us And I'm like groggy just starting my day And he's already lived an entire day and his family sleeping like wild and I feel like I know   Dana (02:01) We know things about his baby girl. We know things about his wife, his band. And it's like he's not even in the country on the same time zone. It's just virtually over the computer. It's crazy. Yeah.   The Dental A Team (02:12) Yeah,   it is really crazy. It's insane to me how far things have come. I think it's really cool. think 2020, we're going to call it 2020, not the other word we could call it, did a lot for us in a lot of ways. There is a lot of bad, I will never just credit that, but I think it forced innovation. 2020 forced human innovation.   I think it was things that were already like in the works in the background or whatever, but it just pushed it to the forefront. And the innovation that has come in the last five years has been insane to me and the amount and what we've been able to handle and what we've been able to consume as humans is wild to me and working remotely and working on a virtual team is definitely something that came out of that. I remember, I remember Karen and I when everything first started happening.   We were like, shoot, okay, it is time to innovate or die, quite literally, innovate or die as a company, because things are drastically changing. Dana, we were in offices constantly, constantly. And then all of a sudden we were like, guess what? You're not allowed to leave the state. Actually, you can't even leave your house. Like don't breathe on anyone. Don't look at anyone. Like it was wild. And that was when,   Dana (03:22) Yes.   The Dental A Team (03:30) Kiera and I got on a call and we were like, what the heck? How do we continue to help offices? And that was when we switched and started doing so much virtual. And it really spun, like it worked really well. We had so many offices that during shutdown, we're doing a ton of training with us. We were building operations manuals and really prepping for reopening. But it also brought a space of like, holy cow, Tiff and Kiera cannot do this alone. Like it brought on so much.   And I think it just like speaks to the spiral of innovation that we've had in the last five years in our company and just in the country as a whole in the world realistically. But Dana, I'm so excited. You came not too far after our 2020 whirlwind of guess what? We're going to do everything by video now. And I was like, ⁓ crikey, here we go. This is going to be fun.   And you came on board with us. So thank you for being here. You have changed the game for us. And I know changed the game for so many of your clients. ⁓ And Dana continues to help us innovate constantly. It is something that she is really, really good at. is brilliant and just constantly thinking of another way, like, and then the, the, and then theory, like, yes, you can do that, but then also you could do this. I'm like, dang it. Thank you. So Dana, thank you for being here. ⁓   I don't know if you guys know this or not, a lot of our topics, we choose our topics, a lot of them, or we decide like, what are we gonna talk about today or what practice do we wanna highlight or chat about? then there are topics that are given to us that I can't really say that I don't have a lot of control on that because they're given to me at the beginning of the year, well, the end of the year for the beginning of the year.   And I go through them and I'm like, yes, these are fantastic topics. These are going to be great newsletters. Doctors are going to find a ton of value in this. And then as discussed about 15 minutes ago with Dana, I need to layer on top of that. This is the and then and say, how are we going to make a podcast about this? Because we have, we have run into that today. ⁓ but I'm really actually excited. We did our research, we did our due diligence and we've chatted about this a few times and   Speaking of innovations, there's been so many innovations everywhere that have helped dentistry just really take a new foothold in the scene of medical. And I think that you guys can all agree with that. Dentistry is one of the top survivors of 2020. And we're really thriving in this world. It's just never, never going away. So tons of innovations. We've talked about the tech. We talk about the tech a lot. actually did one, um, Dana, I did a podcast.   not too long ago with Christy about really getting dental assistants involved in the tech and the innovations there. And that was fun. And this one kind of, guess, is dental assistants too, but we really wanted to highlight some infection control innovations and not just like look at, oh, this is so cool. And, know, I don't know, when I started in 2003, we were doing this and now we're doing this. Like, I don't want to just dive into those, but I really want to talk about some things that are up and coming on the scene.   But with that said Dana thinking of my past and aging aging us both here. You're welcome Do you remember? Do you remember go walking into the room? No masks sometimes I had gloves like it was like whatever and dirty tray in one spot and just like spraying everything Everywhere to where you could barely breathe in that room. I remember I remember gosh   This must have been like 2006, 2007. I don't remember what happened, but something changed, right? With infection control. Do you remember stocking up on the Lysol cans? And like your whole office was like a cloud of Lysol. You couldn't even breathe. And now I'm, you know, curious to see what my lungs are gonna look like in the future and what Lysol really does to your lungs. But like, it's just so fun to look at.   Dana (07:30) Yep.   The Dental A Team (07:42) These are the things we used to do. I used to walk into an operatory with what was it called? What is it? It starts with a B. It's a Birex. I can see the bottle, the clear bottle with the green writing, yellow, you know, squirt, and just like squirting every surface I could possibly see. And then aerosoling with Lysol, walking away, coming back.   Dana (07:43) Hmm.   Pyrex, yeah. Yeah. Yeah.   This is... Yep. Everything. Yeah.   The Dental A Team (08:11) wiping it down with calvicide wipes, spraying it again, and then walking away and then walking in with a patient and being like, oh, let me dry that. And I'm drying the chair because there's still byracks on the chair or Lysol in the air and the patient's coughing. Dana, do you remember those days? I hope some of us do.   Dana (08:15) Yeah.   I do and   honestly too because I grew up like I was a child in a dental office a lot and I actually even remember when like gloves were optional.   The Dental A Team (08:35) That's right.   Yeah, I was like, I know what you're   gonna say. I know what you're gonna say. Yeah.   Dana (08:45) Yep, yeah, we're even gloves.   We're just kind of like an option for something.   The Dental A Team (08:50) Yeah. Do you remember   when they would say, well, this is more to protect me than it is to protect you. So that's why I don't wear them. I remember that too. I'm like,   Dana (08:56) Yeah. ⁓   I wash my hands. we're gonna like, I just think about it now all the time. I'm like, ⁓ my like, the places we have come.   The Dental A Team (09:05) ⁓ what we did.   places we   have come, the things we have done not knowing. hope there are so many of you out there laughing. I know that there are a lot of you out there that are like, what are they even talking about? Because you may not have even been born yet. So welcome to Jenna String. We're glad you're here. Just be happier. Be happier coming out of the scene now. ⁓ Anyways, some of the things that I have   Well, we looked up some things today, Dana, and some of the things that one thing I was really excited about something that you mentioned when we were chatting earlier. I want you to kind of talk about what you think, how you think ⁓ practices could really utilize this was one there's like up and coming on the scene. I don't think that there's anything really out there yet that's solid, but up and coming on the scene like automated ⁓ knowing automatically if a sterilizer needs to be ran or what.   write the sterilization pieces. So that's, that's looking really cool, the AI side of automating those types of things to keep a good schedule. But Dana, one thing that was on there that we were looking at was really like tracking those things and making it so that it is digitized. And I think that's massive, because these checklists that we create with practices, right, I have so many dentists that are like, well, cool, we've got like an end to day sheet, but like, what about their monthly? What about their weekly? What about the stereo?   strips. And as a dental assistant, I never remember to do those dang things. And when I did, I never looked at them, right? And I'm like, just having shine, take it, take it away. Tell me if it's good or not. Like, but these automated tools, I think will be super helpful. So Dana, what do you think? How do you think that innovation is really going to benefit practices? And how can they implement something like that right away, that they could truly automate some of these things?   Dana (10:53) Yeah, and I think it's really just doing some research and finding things that are definitely our companies out there who that have started and even in the AI platform where they're just automatically tracking your sterilization. They're automatically making sure that all of your sterilization batches that come out are.   are good and it's logging it for you with dates and paths and fail and, and all those pieces, which I think is just really, really super cool. I know that oftentimes when I get new offices, you know, they're like, well, how do I get my OSHA pieces in place? And how do I and having things like this that are just automated that like, what, what a cool tool and what cool things that I think we're seeing coming for dentistry in that area.   The Dental A Team (11:34) Yeah. Where do you feel like practices could ⁓ ramp up what they're doing now to automate it? Like, I feel like I'm thinking we use ClickUp for everything, which I mean, we have spent, I'm not going to lie. We spent a couple of years getting really good at ClickUp and we have a whole team working on it behind us, but something like that even, right? Where it's like sending these automated email reminders or there's apps out there.   Dana (11:45) Mm-hmm.   No.   The Dental A Team (12:01) with the Remind apps. I know the schools use a Remind app even, but there's like those ⁓ family calendar apps that text you when things are coming up. Like how can we be innovative without waiting for AI to get better or waiting for, you know, Elon Musk or someone to think of something incredibly crazy that no one's ever thought of, but how can we be innovative with the tools that we already have?   that maybe we're seeing people are just aren't really doing these things and they easily could.   Dana (12:31) Yeah,   and think some of it comes down to like that saying, know, know thyself and be free, right? Well, if you're somebody that needs automated reminders, find a way to do it. There's boomerang on your email that you can, you can simply just email yourself and say, sterilization test strip, right? And then you boomerang it to yourself every 10 days or every number of days that it's required for you in your area. And so I think just like finding ways things that are hard don't   typically have to be hard. You just have to find a way to make it easier. And there are so many.   things out there, software, resources, and oftentimes too, like they're even cost effective or there's no cost, right, for some of these too. And so I think it is finding the pieces that are hard for you to keep track of, and then find something, whether it is a management tool or whether it is just a reminder system or whether it is one of these AI ⁓ pieces that are coming or are here. I think it really just is looking and figuring out how you can pivot.   and how you can use the technology that is around you because man, just, the things that are at our fingertips to make things easy and to help with the things that we kind of like just hit our heads on the wall against every single day, they're here and even more is coming and it's really cool.   The Dental A Team (13:54) I couldn't agree more. I have so many systems set up. I tell my practices constantly. Like I my memory, I my memory has never been super fantastic. I remember the things I want to remember, I suppose. Right. But I have so many like I have it down to like, in my calendar, it'll say like, don't forget to leave for your hair appointment. Last Friday, like you've got to drive, right? You got so many pop ups and reminders, then I'll set. I'll just set simple alarms with a label on my phone sometimes that   we'll make sure that I remember to do that off the wall thing. I think you're right, Dana, that we, I think we tend to overcomplicate things. And we try, we try to tell ourselves that we don't, we're not smart enough, or we don't know the thing, or that's not my space, right? I'm not a tech person. I'm not a techie person, but I can tell you, there are plenty of techie people out there that have created systems that I can use.   as a template to create it to be and work however I need it to work for me so that no, they saw me true. You're 100 % spot on with that. I know that I need these reminders. And so I look for the tools that will help me do that. I think making sure doctors, practice owners, leaders, making sure you guys remember you don't have to be the ones that think of this for everyone else. had...   a call yesterday, Dana, with a group of managers that are near and dear to my heart. I've been working with these ladies for years, gosh, like, I think since 2018. And I love them. They're so fantastic. But one of the questions yesterday was like, what do I do when they just keep forgetting to do the thing I asked them to do? And I'm like, well, one, right, Dana, make sure that you've got a date set. And like you said, like a reporting back system, you said that earlier on a different podcast. But also, Dana, don't   You believe I know you teach this to like, I don't need to be the one that creates the system for you to make sure you get it done. If I take that autonomy and that creativity from you, you're likely going to forget, right? Yeah.   Dana (15:55) Mm-hmm. Yeah, I agree with   you. And I think team members know themselves.   Hands down better than you do as leaders or or we do as your coach and so sometimes I'm like just sit down and ask them like what can we put into place? What do you think will help you? What do you think we can do to support or what system do you think that we can build in? That's because not everybody is a checklist person Sometimes people need reminders on their phones. Sometimes people need reminders on the schedule. Sometimes people need Something that comes to them via email whatever it is, but oftentimes team members because they know themselves better than   anyone can come up with something that will actually truly work versus the 30 things we throw at them trying to solve it.   The Dental A Team (16:37) I totally agree with you. Totally agree with you. And that's, that's been helpful in my life for me to be able to have that autonomy and, be empowered to create what's going to work for me. And one of the biggest spaces there is, and then this comes to like the infection control things too, like what's the result we're after. If we know the result we're after, we are, we are very smart beings. We are insanely intellectual. If we know the result we're after,   likely we can come up with a plan to get us there. We just, we have to be given that space and the availability to be able to do that. So I think it's huge. think, gosh, Dana, like this little, I mean, we both have these notes up here that we're like, gosh, there are some really cool things coming down the pipeline. Like they sound awesome. Automated waterline disinfection system. Like, holy cow, that's so cool. If you have this, please write it and tell us more about it. Like,   I know there's so many things that have come out of the last five years and just watching these startup companies or companies that are just starting to do this new thing, watching them do this and jump onto the scene has just been really, really cool. I think do some research, you guys. There's some cool things in here that we don't know enough about to.   go on tangents with, but it is really amazing. And staying on top of that, staying in the forums, I know we've got our doctor forum that's constantly asking questions around things like this and constantly innovating and thinking of new things, but realistically, bottom line, make sure that it's getting done. Make sure that you know what the standards are that you're supposed to keep when it comes to infection control. Those standards, those are your goals. Give them to your team. Your team's really smart. And guess what? Most of us.   Right? Have teams that are way younger than us today. Shelby, shout out to Shelby. Shelby taught these old dogs a trick. That's not a new trick. It's a trick that we forgot about because we didn't have a reminder system for it. But Shelby, Shelby innovates like crazy. She is a solution master. She is a problem solver. And I think it's just that generation's way of   being they were raised with the internet, they were raised with these tools at their disposal and they know how to use them. We were not raised with these tools at our disposal. They came onto the scene while we were growing up and we learned to use them as they they were learning us, you know, and trust these team members to figure some of this stuff out and automate things for you. Simplify, create the systems that are going to work like let them work with these these things. I've seen   not only Shelby, but I've seen so many practices thrive because these young minds are thinking of some incredible, incredible things. And Dana, I'm sure you're saying the same things in your practices.   Dana (19:37) yeah, yeah, and you know, team members sometimes come with great ideas, they come with great resources, sometimes team members, you know, go do research and find something that will solve an issue that's happening and it is really...   need to see from an outside perspective, just how many changes are here, how many changes are coming and the pieces that technology bring. And you're right, younger team members tend to embrace them, ⁓ and find them.   The Dental A Team (20:07) Yeah, I agree. I agree. I call them, you know, the smarter, they're smarter. Those kids running around just thinking of everything and like, dang it, you know, I need that. But we all have our own things that we do really well and I make reminders really well. So that's what I'm gonna be super proud of today. So you guys, I told you, we have some really fun ones. Today was actually really fun. Innovations in infection control, like,   you guys innovate or die yourselves. Where is it? Maybe an infection control, maybe in anywhere else that's honestly driving you a little bit bad. Maybe we're forgetting the stereo strips. Maybe we're forgetting to the lines. Maybe we're forgetting to change the traps and our compressors are getting overworked. Like all of those spaces. What is it? Maybe we're forgetting to wipe things down or whatever it is. Where can we build in some automation? Because today's innovation is reminding you   that there's an automation for everything. So what is it that's driving your nets? What is it that's not getting done so your result isn't getting met? And then what can we create? What system can we create and put in a place that's going to get us there? Dana, thank you so much for taking this wild journey with me today. We've had some really fun podcasts. has been really enjoyable. I would not want to have done this with anyone else. So thank you, Dana, for spending your afternoon with me.   Dana (21:31) Yep, always fun.   The Dental A Team (21:33) Always an adventure with Tiff. All right, guys. Thank you listeners for being here. Whether you are a current Dental A Team client, a future client, or someone who is just here to listen, we love all of you guys. You are near and dear to our heart. We hope that you enjoy every podcast, but we hope you took some nuggets away from today. Please, as always, leave us a five-star review. Let us know what you thought.   And if you have some innovations, write into us. Hello@TheDentalATeam.com. If there are things that other people need to know about, put it in your review as well. People really do read them. And also look for our doctor forums on Facebook or on Instagram. And then if you are a client, make sure that you're in our client only space as well so that you can help everyone innovate in their practices too. And that's a wrap. Thanks guys. We'll catch you next time.

The Dental Practice Heroes Podcast
Is Your Team Lazy? or is it YOU? How to Drive Profits through Engagement

The Dental Practice Heroes Podcast

Play Episode Listen Later Jul 30, 2025 15:41 Transcription Available


Tired of feeling like you're the only one who gives a crap?This week, Dr. Paul breaks down one of the real causes of burnout—not just for you, but for your team. It's not about working too hard. It's about feeling like none of it matters.Discover how powerlessness creates disengagement, resentment, and culture rot—and how a simple shift in leadership style can turn your team from reactive employees to proactive owners.You'll learn:Why your team might be checking out (and it's not laziness)How to give people real ownership without losing controlThe one-on-one question that sparks instant engagementHow to create “collaborative ownership” across your practiceThis is how you build a team that solves problems without you.

SciPod
A Global Classroom for Dental Residents: How Virtual Education is Reshaping Dental Training Worldwide

SciPod

Play Episode Listen Later Jul 30, 2025 8:33


When the COVID-19 pandemic arrived as an unexpected and unwelcome presence in our lives, it didn't just disrupt our daily routines, it drastically changed how we learn, teach, and connect. For many healthcare professionals, including those in dentistry, this meant abandoning lecture halls and clinical classrooms for an unfamiliar and potentially daunting virtual teaching landscape. After all, no-one knew if this mandatory experiment in online teaching would work out. Yet from this unprecedented upheaval emerged an extraordinary opportunity to rethink how education is delivered globally, one that Dr. Shasha Cui of the Eastman Institute for Oral Health at the University of Rochester School of Medicine and Dentistry, and her colleagues, seized with insight, innovation, and a keen eye toward the future.

Dental Digest
Leveraging Advanced Imaging for TMD Patients with Dr. Drew McDonald

Dental Digest

Play Episode Listen Later Jul 29, 2025 39:56


Join Elevated GP: www.theelevatedgp.com Net32.com  Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram  DR. DREW MCDONALD Dr. Drew McDonald is a board certified orthodontic specialist with a strong focus on airway and temporomandibular joint-focused treatment planning, surgically-facilitated orthodontic treatment, and providing complex interdisciplinary care for patients. He lectures internationally on these topics and has contributed to literature and textbooks in these areas. Dr. McDonald is dedicated to advancing the profession of Orthodontics and Dentistry as a whole. He graduated from the University of New Mexico in 2008 with a Bachelor of Science degree in biology and a minor in chemistry. No stranger to orthodontic treatment, young Drew spent five years in orthodontic treatment correcting his under-bite. It was his time spent in an orthodontic chair that spurred his desire to pursue orthodontics as a career one day. Dr. McDonald attended dental school at the prestigious Creighton University in Omaha, Nebraska. Known for it's rigorous academic curriculum and intense clinical training, Dr. McDonald received many academic accolades while at Creighton including inductions into Omicron Kappa Upsilon (National Dental Honor Society) and Alpha Sigma Nu (Honor Society of Jesuit Universities).  

Microbe Mail
Cracking the code

Microbe Mail

Play Episode Listen Later Jul 29, 2025 26:33 Transcription Available


In this episode, we review how genomics is being used to fight against antimicrobial resistance (AMR). From outbreak tracking to detecting resistance genes, genomic tools are transforming how we understand, diagnose, and manage infectious threats. About our Guest: Professor Sabiha Essack is a seasoned researcher and a former Wellcome Trust Research Fellow who completed research towards her PhD in Pharmaceutical Microbiology at St Bartholomew's and the Royal London School of Medicine and Dentistry in the United Kingdom. She currently serves as the South African Research Chair (SARChI) in Antibiotic Resistance and One Health and a Professor in Pharmaceutical Sciences at the University of KwaZulu-Natal (UKZN). View her inspiring and versatile biography HERE! WE'D LOVE YOUR FEEDBACK ON THIS EPISODE – Visit the Microbe Mail website to sign up for updates Follow on:Instagram: Microbe_MailX/Twitter: @microbemailFacebook: MicrobeMailTiktok: @microbe.mailWatch this episode on our new YouTube channel: Microbe MailE-mail us: mail.microbe@gmail.com

MegaPixx Media
How to Be an A** Kicker In Your Own Economy on Amplify Your Marketing Message

MegaPixx Media

Play Episode Listen Later Jul 29, 2025 26:49


How to Be an A** Kicker In Your Own Economy on Amplify Your Marketing Message with Christine Campbell RapinListen to this episode to discover:-Why boldness is the key to creating your own economy.-How to create and borrow influence by getting into proximity with established authorities in the marketplace.-The importance of owning what makes you uniquely you to to accelerate your impact and find your people.Today's Guest: Dr. Emily LetranDr Emily Letran is a serial entrepreneur, CEO of several multi-specialty dental practices, and private coach to many professionals. As an international speaker, she has been on TEDx and shared stages with countless business leaders including Sharon Lechter (Co-Author Rich Dad Poor Dad), Kevin Harrington (Shark Tank), Dr. Howard Farran (Dental Town), and Linda Miles (The Ultimate Mentor of Dentistry). She has been featured on several magazines , Dental Town , Global Woman, Top Doctor, The Profitable Dentist, See Beyond as well as the media, Yahoo!Finance, Forbes, USA Today, and FOX. She is a contributing writer for Dental IQ, DrBicuspid.com, and Dentistry Today. Dr Letran is the author of several books, the Founder of the non-profit Smile Champions, a Certified Kolbe Consultant, a member of Forbes Coaches Council, and the Founder of Exceptional Leverage Inc., a global coaching and consulting firm. She hosts her signature events, ACTION To WIN seminar, in several countries, and shares her expertise in personal growth and business management through her ACTION To WIN Academy programs. Dr. Letran has been knighted as a Lady of The Royal Order of Constantine The Great and Saint Helen for her work in philanthropy, inducted as a Fellow of the International College of Dentists for her contributions to the dental community, and currently enjoys practicing dentistry with her daughter in Huntington Beach, CA. ⁠www.DrEmilyLetran.com⁠CLEAR Acceleration Inc. Create Your Client Growth Engine ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.christinecampbellrapin.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Request your free 10-minute training resource on how to master your marketing message to create more impact and income in your business on the podcast page⁠⁠⁠⁠⁠.Syndicated on YYC Business

The Dentalpreneur Podcast w/ Dr. Mark Costes
2299: How to Practice Dentistry Without Destroying Your Body

The Dentalpreneur Podcast w/ Dr. Mark Costes

Play Episode Listen Later Jul 28, 2025 39:11


On today's episode, Dr. Mark Costes sits down with Stephanie Botts, a seasoned dental hygienist turned ergonomics expert, to explore the physical toll dentistry takes on clinicians and how to prevent it. Stephanie shares how her own experience with chronic back pain inspired her to launch a business focused on helping dental professionals practice pain-free.   From proper patient positioning and the dangers of “chicken winging,” to the benefits of micro-breaks, loop upgrades, and targeted strength training, this conversation is packed with practical strategies to protect your body and extend your clinical career. Whether you're seated, standing, or working in extreme mobile settings, Stephanie offers solutions you can implement immediately to feel better at the end of the day. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.polishedposture.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dental Drills Bits
Plan Forward: A Smarter Alternative to Insurance

Dental Drills Bits

Play Episode Listen Later Jul 28, 2025 38:46


Exploring Dental Membership Plans: A Smarter Alternative to Insurance Summary: In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue are joined by Meg Lohman from Plan Forward to unpack why in-house membership plans are becoming a go-to solution for dental practices looking to grow and better serve their patients. They discuss how these plans help identify patients who are overpaying for insurance, simplify preventive care, and strengthen patient loyalty. The trio also explores the power of proactive marketing and the importance of educating patients ahead of open enrollment season. Whether you're new to membership plans or looking to refine your strategy, this episode offers a practical roadmap to create a win-win for both your patients and your practice.

Confessions From A Dental Lab
Dr. Nataliya Petlyuk on Full Smile Makeovers, Learning Dentistry in Ukraine, and How Finding a Good Lab Brings You Peace

Confessions From A Dental Lab

Play Episode Listen Later Jul 25, 2025 20:34


Dr. Nataliya Petlyuk learned dentistry in Ukraine and now owns a successful digital practice in New York City. We talk about her best tips for Full Smile Makeovers, utlizing iPads and other tech, and how finding a good dental lab brings you peace and makes you excited. Ladies & Gentlemen, you're listening to "Confessions From A Dental Lab" and we're happy you're here. Subscribe today and tell a friend so we can all get 1% better :)Connect with Dr. Petlyuk on instagram at @dr.nata_dds and email her at Nataliya.Petlyuk@gmail.comFollow KJ & NuArt on Instagram at @lifeatnuartdental, you can also reach me via email: kj@nuartdental.comLearn more about the lab and request information via our website: https://www.nuartdental.com/new-dentist-contact-form/

Daily Dental Podcast
636. What Won't Change in Dentistry

Daily Dental Podcast

Play Episode Listen Later Jul 25, 2025 1:59


In today's episode, Dr. Killeen explores a powerful question inspired by Jeff Bezos: “What's not going to change in the next 10 years?” He shares the timeless truths of dentistry—like trust, empathy, and clinical skill—and encourages you to focus your strategy on what patients will always value.

Holistic Dentistry Show with Dr. Sanda
Biocompatibility, Bacteria & Bone: Redefining Dental Health

Holistic Dentistry Show with Dr. Sanda

Play Episode Listen Later Jul 25, 2025 27:39


In this episode of the Holistic Dentistry podcast, Dr. Sanda Moldovan and Dr. Blanche D. Grube delve into the intricate connections between oral health and overall systemic health. They discuss groundbreaking discoveries regarding pathogens found in root canals, the implications of dental materials on health, and the future of tooth regeneration. The conversation emphasizes the importance of biocompatibility testing in dentistry and the need for personalized approaches to dental care. The episode concludes with reflections on the evolving landscape of holistic dentistry and the importance of education in empowering patients and practitioners alike. Want to see more of The Holistic Dentistry Show? Watch our episodes on YouTube! Do you have a mouth- or body-related question for Dr. Sanda? Send her a message on Instagram! Remember, you're not healthy until your mouth is healthy. So take care of it in the most natural way.  Key Takeaways: (00:00) Introduction to Holistic Dentistry (01:07) The Discovery of Pathogens in Root Canals (02:59) The Connection Between Oral Health and Systemic Disease (05:34) The Debate on Implant Materials (08:14) The Future of Tooth Regeneration (13:56) The Importance of Biocompatibility Testing (20:25) The Role of Education in Dentistry (25:33) Closing Thoughts and Future Directions Guest Info: Dr. Blanche D. Grube Instagram: @hugginsgrubedentalcenter Connect With Us:  AskDrSanda | YouTube BeverlyHillsDentalHealth.com | Instagram  DrSandaMoldovan.com | Instagram  Orasana.com | Instagram

The Patty-G Show
Model Dentistry | The Patty-G Show EP. 278

The Patty-G Show

Play Episode Listen Later Jul 24, 2025 64:47


Join us as host Patty G sits down with Dr. Lucy and Dr. Rabon to talk about Model Dentistry. Even if you aren't a dentist, there are some fantastic lessons in here about responsible scaling and how to expand to new locations. You won't want to miss it!Check out Model Dentistry here: https://www.modeldentistryla.com/Sponsors: PB&J Productions, Coretechs, Falaya, and Lake Men's Health CenterThe Patty-G Show website: ⁠https://thepattygshow.com/⁠#explorebatonrouge #batonrouge #batonrougepodcast #thepattygshow #onlylouisiana #visitbatonrrouge #louisianatravel #podcast #localpodcast #entrepreneur #entrepreneurship #vodcast #batonrougebusiness #batonrougeentrepreneur

Radio Health Journal
Medical Notes: Running, Cancer Detection, and the Future of Dentistry

Radio Health Journal

Play Episode Listen Later Jul 23, 2025 3:19


This week: Why your gaze can boost running performance, a breakthrough in early cancer detection, the future of dental implants, and how childhood nutrition shapes adult health. Learn More: https://radiohealthjournal.org/run-faster-cancer-detection-high-tech-teeth/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Well-Fed Women
Airway Dentistry, Oral Ties, and Why You're So Dang Tired with Dr. Kimberly Baer

Well-Fed Women

Play Episode Listen Later Jul 22, 2025 74:51


Snoring, sleep apnea, jaw tension, teeth grinding—these aren't just annoying habits. Dr. Kimberly Baer explains how they're actually red flags for deeper health issues in tied to airway dysfunction, oral ties, and stress overload. And yes, this is true for adults and kids! If you wake up tired or your partner sounds like a freight train at night, this one's for you. Timestamps:[1:43] Intro[4:42] conversation with Dr. Baer[6:30] What role does oral health really play in the longevity and aging process?[11:26] What is a CBCT scan, and what does it mean when you have a restricted airway?[14:12] What is sleep apnea? [19:00] How do you approach prevention in your practice when it comes to aging and preserving dental care? [22:24] What's the connection between your mouth being open and cavities? [25:11] What is airway dentistry and why is it being talked about it more? [30:55] where can oral ties happen and how they impact kids and adults? [37:02] Is it ever too late to get airway help?[38:11] Can you talk about palate expansion for adults? Is it possible?[46:33] What happens then when the teeth have all these spaces? [48:12] For kids, should you start with palate expanders or growth appliances before the adult teeth come in?[50:12] Thoughts on the tooth pillow? [51:30] How do you resolve sleep apnea and what does it look like?[59:41] If you need adult braces to correct your bite, and the dentist needs to pull a tooth, would you do it? [1:00:38] What are the best retainer options. Should we be concerned about plastic retainers? [1:03:17] I want to know about wisdom teeth - is this a right of passage. What options do we have for our teens when it's time to get the wisdom teeth removed? [1:06:01] We have insurance that will only pay for silver fillings and sealant for kids - is it low risk since it's on baby teeth? [1:08:07] Is there a problem with occasional snoring in adults and kids and if a kid intermittently sleeps with their mouth open? Episode Links:Natural Dentist Associates WebsiteGlobal Network of Biological DentistsFollow Natural Dentist Associates on Instagram Books:How to Train Your TongueMy Tongue is Stuck!  Let's Get Your Tongue Unstuck!Sponsors:Go to drinklmnt.com/wellfed and use code WELLFED to get a free 8-pack with any drink mix purchase!Go to mdlogichealth.com/defend and use coupon code WELLFED for 10% off.Go to wellminerals.us/chill and use code WELLFED to get 10% off your order.

Wellness Force Radio
Biological Dentistry: The Truth About Your Teeth Traditional Dentists Won't Tell You | Dr. Dominik Nischwitz

Wellness Force Radio

Play Episode Listen Later Jul 22, 2025 108:26


Is your mouth silently sabotaging your overall health? And could your dentist be the missing link to true wellness? Josh Trent welcomes Dr. Dominik Nischwitz, Biological Dentist, to the Wellness + Wisdom Podcast, episode 760, to reveal why traditional dentistry focuses on repair while biological dentistry optimizes health, how metal fillings act as EMF antennas, and why clearing oral infections can reboot your gut microbiome and restore your vitality.

Discover Your Talent–Do What You Love
1186 Orthodontist: A Day in the Life

Discover Your Talent–Do What You Love

Play Episode Listen Later Jul 22, 2025 24:21


Dr. Sonia Palleck:  “I love dentistry. I love working with my hands. It's quite artistic and very challenging. It also requires you to have a lot of compassion and good communication skills. I felt it tapped into a lot of things that I was gifted with. “The reason I went into dentistry was to become an orthodontist. My siblings and I all had braces. We had terrible crooked teeth. What the orthodontist did for me was really life changing. It gave me a lot of confidence. It gave me the ability to smile, to show up, and to speak my mind without fear or self-consciousness. I thought this was an amazing thing to do for people, and that's what I chose. “Orthodontics is an amazing profession. It is possibly the best of the 10 areas of dentistry. I'm biased, but I absolutely adore what I do. I feel like I change people's lives on a daily basis. I get to interact with people of all ages, but especially young people, which is invigorating and rejuvenating. And I get to problem solve and use my mind. That is just a beautiful way to spend each day.” Sonia Palleck was born and raised in Windsor, Ontario, Canada. She went to school at Western in London, Ontario and graduated from Dentistry in '93 and Orthodontics in '99. She pioneered the use of digital orthodontics in practice and has lectured all over the world to share her knowledge with others. Sonia has written the “Leave the Little Light On” book series, designing and painting all the book covers, and editing and self-publishing her contribution to the world. Through these books she is a special advocate for love.

Dental Digest
Managing Occlusion in Wear Patients with Dr. Gregg Kinzer

Dental Digest

Play Episode Listen Later Jul 22, 2025 32:10


Join Elevated GP: www.theelevatedgp.com Net32.com  Follow @dental_digest_podcast Instagram Follow @dr.melissa_seibert on Instagram His interdisciplinary approach to dentistry is founded in both empirical research and clinical experience. He attended the University of Washington for both his undergraduate and graduate studies where he received his D.D.S. degree in 1995 and an M.S.D. and certificate in Prosthodontics in 1998. For his entire career, Dr. Kinzer has been committed to furthering the art and science of dental education. His unique ability to impart complex clinical processes in a logical, systematic and clear methodology differentiates him from other Prosthodontists and makes him a highly regarded educator nationally and internationally. He is a full-time teaching faculty at Spear Education in Scottsdale, AZ. where he is also resides as the Faculty Chairman and Director of Curriculum and Campus Education. Dr. Kinzer is an Affiliate Assistant Professor in the Graduate Prosthodontics Department at the University of Washington School of Dentistry and an Adjunct Faculty at Arizona School of Dentistry and Oral Health. Dr. Kinzer is a member of many professional organizations including the American Academy of Restorative Dentistry and the American Academy of Esthetic Dentistry, of which he is currently the sitting President. He serves on the editorial review board for several recognized dental publications and has written numerous articles and chapters for dental publication. He has been honored with the American College of Prosthodontics Achievement Award and in 2018, he received the Saul Schluger Memorial Award for Excellence in Diagnosis and Treatment Planning from the Seattle Study Club. In 2022 he was inducted into the World's Top 100 Doctors as part of the Interdisciplinary Cohort. In his free time, Gregg cherishes spending time his wife Jill and their 6 children. He enjoys anything that he can do outside: golfing, hiking, running, skiing, and biking, in addition to a nice glass of wine.

Dental Sound Bites
Smart Finances for Dentists

Dental Sound Bites

Play Episode Listen Later Jul 22, 2025 55:54


We're talking about dollars and decisions. From the latest information on student loans, to how to start strong and set yourself up for success as new practice owner.  Special Guests:  Dr. Michael Jerkins  Alex Macielak  For more information, show notes and transcripts visit https://www.ada.org/podcast

Eyeluminaries
Live from Octane's Ophthalmology Technology Forum

Eyeluminaries

Play Episode Listen Later Jul 22, 2025 48:31


In this episode, John A. Hovanesian, MD, FACS, and Jim Mazzo are live from Octane's Ophthalmology Technology Forum with guests Tibor Juhasz, PhD, Richard L. Lindstrom, MD, Sumit “Sam” Garg, MD and Jean-Pierre Hubschman, MD. Welcome to the Eyeluminaries podcast 00:05 Review of episode 33 00:49 Intro of Tibor Juhasz, PhD 01:35 Tell us about your background and how you changed LASIK, cataract and glaucoma surgery. 02:27 How is ViaLase impacting glaucoma treatment? 06:55 How the treatment works 08:24 The importance of having a good team 11:02 Intro of Richard L. Lindstrom, MD 12:58 What is your perspective on what is happening today and what changes are you hoping for? 14:28 Integrated eye care delivery 17:00 Dentistry, a future model for eye care 17:50 Post-graduate medical education is changing 19:09 Was there a technology that you thought was a slam dunk and failed? 23:01 Any technology that you didn't expect to take off? 24:37 Intro of Sumit “Sam” Garg, MD 26:58 What do you see changing in ophthalmology residency programs around the country? 28:52 How do you instruct young physicians to be collaborative in care? 30:42 If you weren't a cornea specialist (or a model) what would you be? 32:10 Advice for young ophthalmologists today? 33:42 Share a Jim Mazzo story with us! 35:28 Intro of Jean-Pierre Hubschman, MD 37:07 Why did you, with a robotics company, decide to start in cataract surgery? 38:23 How do you become more efficient in robotic surgery? 41:00 How do we work on the economic side of this? 43:38 What's it like running a company vs being a retina surgeon? 44:46 Give us your feedback 48:16 Thanks for listening 48:30   Tibor Juhasz, PhD, is the founder and CEO of ViaLase Inc. He was also the co-founder of IntraLase and LenS. Richard L. Lindstrom, MD, is the founder and an attending surgeon at Minnesota Eye Consultants, an adjunct professor emeritus at the University of Minnesota, department of ophthalmology as well as the global chief medical editor of Ocular Surgery News. Sumit “Sam” Garg, MD, is the medical director at the Gavin Herbert Eye Institute at UC Irvine. Jean-Pierre Hubschman, MD, is the co-founder and CEO of Horizon Surgical Systems.   We'd love to hear from you! Send your comments/questions to eyeluminaries@healio.com. Follow John Hovanesian on X (formerly Twitter) @DrHovanesian. Disclosures: Hovanesian consults widely in the ophthalmic field. Mazzo reports being an advisor for Anivive Lifesciences, Avellino Labs, Bain Capital, CVC Capital and Zeiss; executive chairman of Neurotech, Preceyes BV and TearLab; and sits on the board of Crystilex, Centricity Vision, IanTech, Lensgen and Visus. Healio could not confirm disclosures for Garg, Hubschman, Juhasz, and Lindstrom at the time of publication.

The Dental Practice Heroes Podcast
Lazy and Loving It: My Secret to Practice Growth

The Dental Practice Heroes Podcast

Play Episode Listen Later Jul 21, 2025 12:58 Transcription Available


The myth of discipline has perpetuated an enormous lie about what drives success in dental practices. Drawing from personal experience, I reveal why traditional definitions of discipline aren't necessary for extraordinary practice growth. Through vulnerable admissions about my own "undisciplined" habits (25 years of smoking, late-morning wake-ups, nightly cereal binges), I unpack what actually drove my success building a large group practice.Text us your feedback! (please note: we cannot respond through this channel))

The Dr. Kinney Show
The Mouth-Body Connection: How Functional Dentistry Impacts Your Whole Health with Dr. Yasi Roland

The Dr. Kinney Show

Play Episode Listen Later Jul 21, 2025 29:16


Welcome back to the Dr. Kinney Show! This week, I'm joined by Dr. Yasaman Roland, founder of the Center for Transformative Dentistry in Annapolis, MD. Dr. Roland is a pioneer in functional whole-body dentistry, helping both children and adults address issues like TMD, sleep apnea, and jaw development—not just for a better smile, but for better overall health.In this fascinating episode, we explore the critical link between oral health and whole-body wellness. From breathing and posture to sleep quality and inflammation, Dr. Roland explains how your mouth's structure can impact everything from your hormones to your gut health—and why correcting these issues can be life-changing.In Today's Episode We Discuss:Why the mouth-body connection is essential for whole-body healthHow jaw structure impacts breathing, sleep, and oxygen intakeWhy mouth breathing is linked to cavities, gum disease, and gut health issuesThe connection between dental structure, posture, and chronic fatigueHow children's jaw development affects their future healthThe importance of addressing sleep apnea and airway restriction earlyWhy functional dentistry isn't just cosmetic—it's whole-body medicineInnovative therapies Dr. Roland uses, including craniosacral techniques and ozone therapy for gum health and infectionsDr. Roland's approach is redefining dentistry, proving that a healthy smile isn't just about looks—it's about helping your entire body function optimally.Connect with Dr. Yasaman Roland:Website: https://transformativedentist.comInstagram: @transformative_dentistry Dr. Erin Kinney is a Naturopathic Doctor, coach, and speaker, who helps patients understand their bodies to regain control of their health. Each week, alongside leading health and wellness experts, Dr. Kinney shares strategies and tools for optimal body function.Tune in to the Dr. Kinney Show to reconnect with your body's wisdom and restore harmony in your life.

Group Dentistry Now Show: The Voice of the DSO Industry
Streamlining Payments in Dentistry: Insights from Rectangle Health and Great Lakes Dental

Group Dentistry Now Show: The Voice of the DSO Industry

Play Episode Listen Later Jul 21, 2025 46:31


Donna Ramadan, VP of Revenue Cycle Management at Great Lakes Dental Partners & Ryan Merriman, Senior Enterprise Account Manager at Rectangle Health discuss: The impact of technology on patient collections & payer interactions Reducing AR from $8 million to $2 million The importance of compliance in healthcare Much More To learn more about Rectangle Health you can visit https://www.rectanglehealth.com/ or visit the DSO Resource Guide - https://dso.pub/Rectangle To learn more about Great Lakes Dental Partners visit - https://www.greatlakesdentalpartners.com/  

Small Changes Big Shifts with Dr. Michelle Robin
Dr. Jill Jenkins on Tongue Ties, Pediatric Oral Health, and Whole-Child Wellness

Small Changes Big Shifts with Dr. Michelle Robin

Play Episode Listen Later Jul 20, 2025 23:57


Healing often begins with the courage to ask questions—and the right guide to walk you through the answers. Dr. Jill Jenkins shares how pediatric oral health connects to far more than teeth, influencing everything from nursing success to sleep, speech, and even a child's overall development. With warmth and wisdom, she explains how individualized care and a collaborative approach with other practitioners can empower parents to identify tongue ties and make confident decisions. Her passion is a reminder that small interventions early on can create ripple effects of wellness for a lifetime. Key Takeaways: Understanding tongue ties and their subtle symptoms can help parents advocate for their child's health. A multidisciplinary approach—including dentists, lactation consultants, and bodywork—leads to better outcomes. Early, individualized care builds a foundation for proper oral function and overall well-being. Parents' instincts are powerful; trusting your gut can lead to answers others might overlook. Restoring oral function can positively impact sleep, feeding, and emotional connection between parent and child.   About Dr. Jill Jenkins: With almost 20 years of experience as a pediatric dentist, Dr Jill Jenkins felt like there wasn't a child she couldn't help through her pediatric dental practice, Jenkins Dentistry for Kids. That was until 2 of her long term employees had infants with tongue tie restrictions, requiring frenectomy procedures. Without the proper training and equipment, Dr Jenkins had to refer her patients to another practitioner at a vulnerable time for the families who had come to trust her. So, after extensive coursework and in-person observation with one of the most renowned tongue tie pediatric dentists in the field, Dr Richard Baxter, Dr Jenkins is thrilled to now be able to provide frenectomy services to patients through the establishment of Midwest Tongue Tie Professionals. By utilizing the state of the art Lightscalpel CO2 laser and working closely with functional providers, Dr Jenkins is confident that patients receive exceptional care before, during and post-procedure to ensure not only a precise tongue tie release, but also the movement and functionality the release is designed to achieve. Dr Jill Jenkins attended dental school and her pediatric residency at the University of Missouri Kansas City School of Dentistry and Children's Mercy Hospital. After 15 years in her original partnership, Dr Jenkins pivoted to develop a practice based on her own patient and team centered philosophy to open Jenkins Dentistry for Kids with locations in Lenexa and Shawnee. She is also the owner and founder of Midwest Tongue Tie Professionals. Dr Jenkins has served organized dentistry in many volunteer roles throughout her career, most notably as President of the Fifth District Dental Society of Kansas, President of the State of Kansas Dental Association and currently as Chair of the KDA Membership committee, member of the ADA Council on Membership, and as a Delegate for the State of Kansas to the ADA. Dr Jenkins is a board certified pediatric dentist, and is involved with many professional organizations where she is a diplomate for the American Academy of Pediatric Dentistry, fellow of the Pierre Fauchard Academy, fellow of the American College of Dentists and fellow of the International College of Dentists. She also received the Women Who Mean Business Award from the Kansas City Business Journal in 2017, where she continues to stay active. She has also been awarded Dentist of the Year both locally and at the state level. Dr Jenkins has been married for over 25 years and is fortunate to have 3 amazing children. www.jenkinsdentistryforkids.com www.midwesttonguetieprofessionals.com https://www.facebook.com/JenkinsDentistryKids/ https://www.instagram.com/jenkinsdentistryforkids/    Connect with Dr. Michelle and Bayleigh at: https://smallchangesbigshifts.com hello@smallchangesbigshifts.com https://www.linkedin.com/company/smallchangesbigshifts https://www.facebook.com/SmallChangesBigShifts https://www.instagram.com/smallchangesbigshiftsco   Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can also subscribe in your favorite podcast app. Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.  

Don't Ignore the Nudge
Just What the Doctor (the Great Physician) Ordered Part 2 with Dr. Brian Warren

Don't Ignore the Nudge

Play Episode Listen Later Jul 20, 2025 53:41


Wouldn't it be fascinating to talk to someone in the medical field who is also someone with a Masters in Divinity?  I thought so too.  Today's interview did not disappoint!  We went into soooo many areas with Dr. Brian Warren.  An anesthesiologist, an author, a lover of the unborn and well as the born.  I can't wait for you to listen!Reach Out to Me:Website: www.dontignorethenudge.comPatreon: www.patreon.com/dontignorethenudgeIG: @dontignorethenudgepodcastPrivate FB group to WATCH interviews: www.dontignorethenudge.com/facebook__________________________________________________________________________________________Business/Personal Coaching with Cori:www.corifreeman.com(951) 923-2674Reach out to Dr. Brian Warren and get his new bookBook link: The Truth of the Trade: Addressing the Deceit and Seduction Surrounding Abortion

The Raving Patients Podcast
One Vision: Unified Imaging Powered by AI

The Raving Patients Podcast

Play Episode Listen Later Jul 18, 2025 40:21


Ever wish you could stop wasting time jumping between imaging systems and get a single, clear picture of your patient's oral health? This week, I'm unpacking exactly how AI-powered, unified imaging can transform your diagnostics, simplify your workflow, and help patients say “yes” with confidence. In this episode, I sit down with my friend and neighbor, Jordan Reiss from DEXIS, to explore how their AI-powered, unified imaging platform is transforming digital dentistry. We discuss how DEXIS brings 2D, 3D, and intraoral scans into a single, smart ecosystem, streamlining workflows and boosting diagnostic confidence. Jordan explains how tools like Magic Sort eliminate tedious tasks and how emerging AI capabilities—like automatic implant positioning and facial scan integration—are paving the way for faster, clearer treatment planning. If you're looking to simplify your imaging processes and communicate better with patients, this conversation is one you don't want to miss. Here's what we covered in this episode ✅ How AI acts as your second set of eyes—enhancing accuracy and saving time. ✅ Why a unified imaging ecosystem eliminates software headaches and improves workflow. ✅ How Magic Sort automates sorting and labeling your images for better efficiency. ✅ What's next for digital dentistry: facial scans, 3D segmentation, and cloud-based sharing. ✅ How AI visuals help patients say “yes” to treatment by building trust and clarity — Key Takeaways 00:36 Introduction and Event Announcement 02:43 Meet Jordan Reiss and DEXIS Overview 04:38 Unifying AI-Powered Platform for Enhanced Diagnostics 06:40 The Importance of AI in Dentistry 12:37 Improving the Diagnostic Process 16:26 Simplifying Diagnosis and Treatment Planning 18:40 Innovations in Imaging Technology 22:45 Magic Sort and Image Analysis 27:40 Future of DEXIS and Digital Dentistry 30:26 Lightning Round Q&A with Jordan Reiss — Connect with Jordan

Afternoons with Pippa Hudson
Health: Prof Howard Gluckman answers all your dentistry questions

Afternoons with Pippa Hudson

Play Episode Listen Later Jul 18, 2025 16:46 Transcription Available


Pippa speaks to Professor Howard Gluckman, a renowned dental practitioner and author, the co-founder of both the Enamel Clinic and the Implant and Aesthetic Academy and he answers your dentistry questions. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and reflect. The show - presented by former journalist, baker and water sports enthusiast Pippa Hudson - is unashamedly lifestyle driven. Popular features include a daily profile interview #OnTheCouch at 1:10pm. Consumer issues are in the spotlight every Wednesday while the team also unpacks all things related to health, wealth & the environment. Thank you for listening to a podcast from Lunch with Pippa Hudson Listen live on Primedia+ weekdays between 13:00 and 15:00 (SA Time) to Lunch with Pippa Hudson broadcast on CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/MdSlWEs or find all the catch-up podcasts here https://buff.ly/fDJWe69 Subscribe to the CapeTalk Daily and Weekly Newsletters https://buff.ly/sbvVZD5 Follow us on social media: CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/CapeTalk CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567 See omnystudio.com/listener for privacy information.

The Dentalpreneur Podcast w/ Dr. Mark Costes
2292: Balancing CAD/CAM Dentistry and Cabernet in Napa

The Dentalpreneur Podcast w/ Dr. Mark Costes

Play Episode Listen Later Jul 17, 2025 28:25


On today's episode, Dr. Mark Costes catches up with the dynamic Dr. Kristine Adland live from Thrive Live in Las Vegas. A tech-savvy dentist known for pushing the limits of CAD/CAM dentistry, Kristine shares how she grew a three-chair startup into a 10-operatory powerhouse and built a team of diverse partners to align with her multi-passionate life.  But it's not just about dentistry—Kristine is also building a boutique winery and wine cave in Napa Valley with fellow dentist Dr. Justin Moody, while simultaneously pursuing a law degree with a focus on contract law. From aesthetic same-day crowns to custom cabernet blends, Dr. Adland talks about what it takes to stand out in both competitive industries, the parallels between dentistry and winemaking, and her ultimate vision for creating unique CE and wine experiences in California wine country. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.aadlanddental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

The Dental Practice Heroes Podcast
Selling vs. Staying: The Eight-Figure Practice Decision

The Dental Practice Heroes Podcast

Play Episode Listen Later Jul 17, 2025 38:50 Transcription Available


Your practice is thriving, so why not sell? DPH coach Dr. Steve Markowitz owns a six-practice dental group and seriously considered cashing out, but he realized he wasn't ready to let go.In this episode, he shares why he decided not to sell even after hitting his $10M revenue goal and what changed about his approach to ownership. You'll hear the changes that helped him become a better leader, shift out of burnout, and redefine his purpose. Learn why selling isn't always the best move!Topics discussed in this episode:Why Steve didn't sell his practiceReevaluating the practice and his role as ownerThe new goal for his practiceChanges that leveled up his practiceWhat he does to grow as a leaderText us your feedback! (please note: we cannot respond through this channel))

The Social Dentist - Dr. Yazdan
Episode 311 - Business-Class Dentistry Starts in Economy

The Social Dentist - Dr. Yazdan

Play Episode Listen Later Jul 17, 2025 13:46


In this episode of The Social Dentist, Dr. Desiree Yazdan gets real about the ups and downs of growing your dental practice. Have you ever felt like you're wading through a “river of misery” on your way to success? Dr. Yazdan uses this powerful metaphor to describe those tough moments when you're pushing for growth, but everything feels overwhelming. She doesn't just talk theory—she shares relatable personal stories to show that even outside the office, challenges pop up and mindset matters. You'll find her approach refreshingly honest and practical. Dr. Yazdan knows that setbacks are part of the journey, and she's here to help you navigate them. She offers actionable advice you can start using right away, like reaching out for support when you need it, reframing those negative thoughts that creep in, and setting clear, achievable goals for your practice. Her tips aren't just for dentists—they're for anyone who wants to grow and succeed, even when the going gets tough. If you're ready to embrace discomfort as a stepping stone to growth and want real strategies to help you reach your goals, this episode holds a few surprises that might just change the way you look at your own journey. Dr. Yazdan's friendly, down-to-earth style will leave you feeling inspired and equipped to take on whatever challenges come your way—discover what's waiting for you on the other side of the river. Watch Dr. Yazdan's Make More Money Video - www.dryazdancoaching.com/mdm Book Your Consultation with Dr. Yazdan HERE: www.dryazdancoaching.com/consult Email Dr. Yazdan: DrDYazdan@gmail.com Join Dr. Yazdan's Coaching Waitlist - www.dryazdancoaching.com/waitlist Follow Dr. Yazdan on Instagram - https://www.instagram.com/dryazdan/

Tooth or Dare Podcast
Dental Hygienist needs glasses: What Dentistry & Ophthalmology have in common | Tooth Or Dare Podcast with Toothlife.Irene

Tooth or Dare Podcast

Play Episode Listen Later Jul 17, 2025 19:13


WAIT... AM I GOING BLIND? "Irene, If things continue, you'll have vision loss." "I thought I was here to get a cleaning... I mean, new glasses!"    After a routine eye exam, I left with more than just a new prescription; I walked out with a moment of clarity and panic. While I was distracted wondering how much my insurance would cover for new sunglasses, the optometrist said something that stopped me cold: "Your eyes are 200% worse this year than they were last year." It wasn't vague. It wasn't sugar-coated. It was direct, backed by a scan, and paired with a clear treatment plan. If I didn't follow through with the exercises, medical devices, and recommendations, I could face long-term vision loss. Simple. Clear. Urgent. And it hit me: this is exactly what patients need from us in the dental chair, clarity without judgment, and a transparent, actionable path forward. In this episode of Op Talk, Vic and I explore how that one appointment reshaped the way I approach communication and education in my operatory. We often expect compliance, but fail to deliver the kind of information that actually empowers patients to act. If they don't understand the problem, they won't prioritize the solution.  

The Millionaire Dentist
The "Big Beautiful Tax Bill": What Dental Owners Need to Know

The Millionaire Dentist

Play Episode Listen Later Jul 17, 2025 18:54


Unpack the "Big Beautiful Tax Bill" with Steve Levy, CPA & JD, and Brodie Hough, CPA, and its profound impact on your dental practice. We'll simplify the tax cuts, the boosted State and Local Tax (SALT) deduction cap, the 100% permanent bonus depreciation for equipment, and more.Interested in more info on how to: Earn More, Save More, and Retire EarlyUpcoming Tour Dates: Go to our EVENTS page for infoFacebook: Four Quadrants AdvisoryInstagram: @fourquadrantsadvisoryLinkedIn: Four Quadrants Advisory

The Dentalpreneur Podcast w/ Dr. Mark Costes
2291: High Stakes and Higher Margins in Dentistry Pt. 2

The Dentalpreneur Podcast w/ Dr. Mark Costes

Play Episode Listen Later Jul 16, 2025 39:13


In today's Part 2 episode, Morgan Hamon returns for Part 2 of his conversation with Dr. Mark Costes, diving headfirst into the intricate realities of selling a dental practice. From decoding EBITDA and enterprise value manipulation by private equity-backed DSOs to the critical role of quality of earnings reports and add-backs, Morgan unpacks what dentists need to know before entering any transaction. They explore the benefits and tax pitfalls of owning versus leasing commercial real estate, the real story behind cost segregation studies, and how depreciation recapture can sting if you're not prepared. Morgan also shares eye-opening advice on selling timing, managing post-sale windfalls, and the limited tax mitigation options available to W-2 dentists. Plus, they wrap up with some lighthearted stories and unforgettable insights from Morgan's days landing F-18s on aircraft carriers. EPISODE RESOURCES https://www.eisneramper.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

MB2 Underground
Ep. 68 | Dentistry in General and Beyond | Dr. Bob "Dee" Dokhanchi

MB2 Underground

Play Episode Listen Later Jul 16, 2025 25:06


Dr. Bob "Dee" Dokhanchi joins us to talk about his journey from launching Dentistry in General during the pandemic to becoming a bold voice for private practice and dental advocacy. He shares the story behind growing a dentist-only community to over 9,000 members, his path into policy change, and what's next for technology in dentistry. Plus, we get into his upcoming event, DIG-A-PALOOZA, and why he believes every dentist should get involved with the ADA. ℹ️ Info: https://dentistryingeneral.com/dig-a-palooza  Register with special MB2 Pricing with this link: https://pay.dentistryingeneral.com/mb2 ------------------------------------------------------------------------  Subscribe & Listen: Spotify: https://open.spotify.com/show/69Dz26hgC9D6YqwN8JMDBV Apple Podcast: https://podcasts.apple.com/us/podcast/mb2-underground/id1747349567 ---------------------------------------------------------------------- Follow MB2 Dental on Social: MB2 Dental: mb2dental.com Instagram: instagram.com/mb2dental Facebook: facebook.com/mb2dental YouTube: youtube.com/@mb2dental LinkedIn: linkedin.com/mb2-dental

The Dentalpreneur Podcast w/ Dr. Mark Costes
2290: High Stakes and Higher Margins in Dentistry Pt. 1

The Dentalpreneur Podcast w/ Dr. Mark Costes

Play Episode Listen Later Jul 15, 2025 32:58


In today's Part 1 episode, Dr. Mark Costes welcomes Morgan Hamon, a former Navy F-18 pilot turned CPA, who now dedicates his expertise to helping dental practice owners achieve financial clarity and profitability. Morgan shares his unique journey from landing on aircraft carriers to launching a specialized accounting firm with his father—one that eventually joined EisnerAmper.  Morgan dives deep into the common financial blind spots of dentists, the vital importance of understanding profit margins, and how to identify whether revenue shortfalls or bloated expenses are holding a practice back. Plus, he explains why variable cost control and staff efficiency are critical, and how tax mitigation strategies like S-Corp elections and proper expense categorization can drive long-term success. EPISODE RESOURCES https://www.eisneramper.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

The OrthoPreneurs Podcast with Dr. Glenn Krieger
Overcoming Tragedy to Succeed Through Positivity w/ Dr. Jeff Heinz | Greatest Hits Series

The OrthoPreneurs Podcast with Dr. Glenn Krieger

Play Episode Listen Later Jul 15, 2025 35:32


Today on the Orthopreneurs show, we have one of the most inspirational and positive Orthodontists ever.We have Dr. Jeff Heinz of Heinz Orthodontists Rockford and Grand Rapids, Michigan.He is well known in the Ortho community for his positivity and for being a great human being. Today, we get to know him better.Dr. Heinz went to the University of Detroit Mercy School of Dentistry for his undergraduate studies.In his second year in dental school, he was involved in a motocross accident that left him paralyzed. This was a devastating accident that could have made him give up on his dreams, but he was very determined to rebuild his life.He caught up with his classmates and got extra motivation to work hard to finish top of his class. He practiced General Dentistry for a while before going for residency at Indiana University.Jeff's story of overcoming tragedy to live a fulfilling and successful life is so incredible and a true testament to his resilience.Tune in to hear it in his own words and hopefully be inspired.Key Takeaways- Dr. Heinz's journey into becoming an orthodontist (01:42)- Being involved in a motocross accident (05:06)- Getting back to dental school after the accident (08:55)- Overcoming tragedy and living a full life (12:19)- You've got one life; be intentional with it (16:54)- Just Plus one it (19:47)- Launching a start-up practice in the middle of a pandemic (25:24)Additional Resources

The Savvy Dentist with Dr Jesse Green
505 AI and the future of dentistry with Max Ganhewa

The Savvy Dentist with Dr Jesse Green

Play Episode Listen Later Jul 15, 2025 33:27


In this episode of The Savvy Dentist Podcast, Dr Jesse Green welcomes a special guest, Max Ganhewa, for a fascinating and future-focused conversation. Known for pushing boundaries in clinical practice and innovation, Max brings a unique perspective on how technology, particularly artificial intelligence, is rapidly reshaping the dental industry. Together, they explore the new possibilities, challenges, and opportunities AI offers for dentists ready to embrace change.Max shares practical insights on how AI is already being used in diagnostics, treatment planning, and patient communication, and what it means for the day-to-day running of a practice. Max and Jesse discuss how dentists can stay ahead of the curve, why mindset matters when it comes to adapting to new technologies, and what steps practices can take today to future-proof their businesses. It's a lively, down-to-earth discussion filled with real-world examples and actionable takeaways.Whether you're a practice owner looking to stay competitive or simply curious about what the future holds, this episode will give you valuable insights into the next frontier of dentistry. Tune in to hear how AI isn't just a tech trend … It's a tool for creating better outcomes for patients, teams, and your dental practice.Max Ganhewa is a Melbourne-based general dentist and the founder of Dental on Flinders. Since graduating from the University of Otago in 2007, he has cultivated a diverse clinical career spanning both rural and metropolitan settings. In 2020, Max co-founded CoTreat AI, a pioneering platform designed to enhance dental treatment planning and streamline practice workflows through artificial intelligence. CoTreat AI aims to assist dental professionals by automating routine tasks, improving diagnostic accuracy, and facilitating evidence-based decision-making, thereby allowing practitioners to focus more on patient care.In this episode:[05:37] - How to get hooked on using AI within your practice[09:19]-  There's profitable work just sitting within your current patients that you are not aware of. How AI can identify revenue opportunities[14:37] - Let AI search for the ‘diamonds of opportunity' for you and your team to identify with your patients[19:14] - How to create a compelling reason for a patient to return[27:41] - The future of AI and dentistry. Links and Resources:Sign up to cotreat.ai and enter this code: SAVVY25 to receive your first month free!Visit CoTreat websiteConnect with Dr Max Ganhewa on LinkedInConnect with Dr Jesse Green on LinkedInMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

The Lindsey Elmore Show
Why Medicine is a Band-Aid—and What Your Body Actually Needs 

The Lindsey Elmore Show

Play Episode Listen Later Jul 14, 2025 27:54


 Listen & Watch: Apple Podcasts | YouTube | SpotifyDr. Michelle Jorgensen returns to The Lindsey Elmore Show to share a powerful truth: your cells—not prescriptions—do the real healing. In this episode, she breaks down the four things every cell needs to thrive, introduces a practical self-assessment for discovering which of your organs need support, and explains why ancient healing systems were often more in tune with the body than modern trends. From grounding to seasonal nutrition to ditching dangerous dental procedures like root canals, Dr. Jorgensen offers a holistic, science-backed roadmap to lasting energy and vibrant health. Additionally, she explains how the mouth can reflect—and even contribute to—chronic illness, and what parents can do to protect their children's oral and overall health.Key TakeawaysMedicine is a tool, not a cure; true healing occurs at the cellular level.Every cell needs four essentials: supplies, support, security, and signals.Symptoms are messages, not problems to mask, but signals to decodeYour body operates in seasons, and understanding your current season can inform your food, movement, and healing practicesTraditional healing systems often employed a root-cause approach.Grounding and nature are powerful sources of healing electrons.Protein isn't your go-to energy source—carbs play a critical role in fueling cells.Hidden dental infections, root canals, and metals can sabotage health.A biological dental approach addresses immunity, oxygen, and the body's electrical system.sParents should prioritize minerals (in and out) over fluoride for kids' dental healt.hListen in to learn more 00:00 – Medicine is a Band-Aid: How real healing actually works01:18 – Cellular healing explained through the finger cut analogy02:28 – Why supplements, diets, and protocols aren't the root solutio03:20 – What ancient medicine systems got right about healing04:09 – The four things every cell needs to heal: supplies, support, security, signals05:16 – How Dr. Jorgensen's symptom assessment identifies which cells need help06:40 – Understanding your body's season and how it affects healing08:04 – Why symptoms matter more than diet trends10:23 – Carbs vs. protein: What your mitochondria actually use for fuel12:09 – Personalized healing through symptom interpretation and seasonal eating13:33 – How “season snapshots” in the book simplify treatment decisions14:46 – Using food and lifestyle to respond to symptoms like heart palpitations15:57 – The healing power of nature, grounding, and reconnecting with the earth17:40 – What to expect from Living Well with Dr. Michelle18:53 – How chronic illness often starts in the mouth19:58 – The hidden dangers of root canals and how they affect the immune system21:13 – Anatomy of a root canal and why it often leads to long-term infection23:16 – Why removing a dead tooth may be the healthier choice24:19 – Biological dental alternatives to root canals25:40 – What parents should know about fluoride, minerals, and kids' oral health26:48 – Final thoughts and how to take the first step in your healing journey.Resources & Next StepsGet the book: Living Well with Dr. Michelle.Take the free assessment: LivingWellBook.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-lindsey-elmore-show--5952903/support.

A Tale of Two Hygienists Podcast
Does Dentistry Even Work? with Andrew Johnston

A Tale of Two Hygienists Podcast

Play Episode Listen Later Jul 14, 2025 7:11


Albeit older statistics (from 2012) state that 91% of adults have had tooth decay and more recent statistics show almost half of adults over 30 years old have periodontal disease. At the same time in 2019 we had 87% of children see the dentist and 65% of adults went to the dentist. If people are going to the dentist, why do we still have crazy high disease rates? Lets discuss!

Dental Friends with Benefits
E268: Alex and George: discuss Macro Trends in Dentistry

Dental Friends with Benefits

Play Episode Listen Later Jul 13, 2025 47:35 Transcription Available


Join dental entrepreneurs George Hariri, Matt Guarino, and Matt Ford as they break down the realities of running their national DSO, Shared Practices Group. They tackle the triumphs and tribulations of scaling a business, answer your burning questions (submit yours at bdppod.com), and delve into life's other adventures - from health and parenting to sports and politics. It's business, banter, and everything in between. Tune in and join the BDP community today!

Don't Ignore the Nudge
Just What the Doctor (the Great Physician) Ordered Part 1 with Dr. Brian Warren

Don't Ignore the Nudge

Play Episode Listen Later Jul 13, 2025 38:34


Wouldn't it be fascinating to talk to someone in the medical field who is also someone with a Masters in Divinity?  I thought so too.  Today's interview did not disappoint!  We went into soooo many areas with Dr. Brian Warren.  An anesthesiologist, an author, a lover of the unborn and well as the born.  I can't wait for you to listen!Reach Out to Me:Website: www.dontignorethenudge.comPatreon: www.patreon.com/dontignorethenudgeIG: @dontignorethenudgepodcastPrivate FB group to WATCH interviews: www.dontignorethenudge.com/facebook__________________________________________________________________________________________Business/Personal Coaching with Cori:www.corifreeman.com(951) 923-2674Reach out to Dr. Brian Warren and get his new bookBook link: The Truth of the Trade: Addressing the Deceit and Seduction Surrounding Abortion

Confessions From A Dental Lab
Dr. Nicole Elger on Neurology in Dentistry, Challenges Facing Dentists, and Opening Her Own Practice!

Confessions From A Dental Lab

Play Episode Listen Later Jul 11, 2025 23:48


Dr. Nicole Elger just opened up her new practice and brings contagious energy to dentistry. She shares how her interest in Neurology helps her as a dentist, challenges facing the industry, and how a good lab makes your day go smooth. Ladies & Gentlemen, you're listening to "Confessions From A Dental Lab" and we're happy you're here. Subscribe today and tell a friend so we can all get 1% better :)Connect with Dr. Elger on instagram at @drnicoleelger and email her at nelger@bloomingtonfamilydentist.comFollow KJ & NuArt on Instagram at @lifeatnuartdental, you can also reach me via email: kj@nuartdental.comLearn more about the lab and request information via our website: https://www.nuartdental.com/new-dentist-contact-form/

The Dentalpreneur Podcast w/ Dr. Mark Costes
2287: Reinventing Dentistry with Single-Chair Mobile Practices

The Dentalpreneur Podcast w/ Dr. Mark Costes

Play Episode Listen Later Jul 10, 2025 24:25


On today's episode, Dr. Mark Costes sits down with Dr. Kwane Watson, the visionary founder and CEO of Kare Mobile Inc. With a background in both private practice and corporate dentistry, Dr. Watson has pioneered a transformative model of mobile dental care using single-operatory vans combined with proprietary technology. He shares how Kare Mobile addresses healthcare inequities by partnering with insurance companies, counties, and institutions like jails to bring care directly to underserved populations.   Dr. Watson also explains the inner workings of his fleet, the ROI of mobile care, how self-scheduling software boosts efficiency, and why he's expanding his tech-forward DSO model. From manufacturing vans in-house to scaling digital dentures and tele-dentistry, this episode showcases the future of accessible, scalable, and entrepreneurial dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://karemobile.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

The Dental Practice Heroes Podcast
How to Fix the 3 Biggest Ownership Stressors

The Dental Practice Heroes Podcast

Play Episode Listen Later Jul 10, 2025 14:55 Transcription Available


Ever feel like your dental practice is an endless cycle of putting out fires, managing team drama, and squeezing in "just one more patient"? That overwhelming weight on your shoulders isn't just in your head—and you're definitely not alone in feeling it.Dr. Paul Etchison breaks down the three fundamental stressors that make practice ownership feel impossibly heavy: team management challenges, operational overwhelm, and the crushing clinical demands that keep you trapped chairside. But rather than offering quick fixes or motivational platitudes, he provides concrete, tested solutions that have transformed practices across the country.Text us your feedback! (please note: we cannot respond through this channel))Sign up for the life changing Hero Collective 12 month program 2025 starting in September. Go Here The 2025-2026 DPH Mastermind is now taking applications! Make this the year you decided to create the practice you've always dreamed about!Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Less Insurance Dependence Podcast
How to Become a 'Whistleblower' on Dental Insurance Companies?

Less Insurance Dependence Podcast

Play Episode Listen Later Jul 10, 2025 16:14


Tired of getting the runaround from dental insurance companies?In this episode of the Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah dive into one of the most empowering (and often misunderstood) topics in dentistry: how to stand up to insurance companies using the power of your state's Insurance Commission. You'll learn how to respond when you're told “we never received your claim,” what the 30-day “pay or respond” loophole really means, and why your patients, not you, hold the real power in filing complaints that insurance companies must answer to. Book your free marketing strategy meeting with Ekwa at your convenience. Plus, at the end of the session, get a free analysis report to find out where your practice stands online. It's our gift to you! https://www.lessinsurancedependence.com/marketing-strategy-meeting/  If you're looking to boost your case acceptance rates and enhance patient communication, you can schedule a Coaching Strategy Meeting with Gary Takacs. With his experience in helping practices thrive, Gary will work with you on personalized coaching, ensuring you and your team are prepared to present treatment plans confidently, offer financing options, and communicate the value of essential dental services. https://www.lessinsurancedependence.com/csm/ 

The My Practice My Business Dental Podcast
The Hygienist Perspective

The My Practice My Business Dental Podcast

Play Episode Listen Later Jul 10, 2025 62:24


Here's the typical scenario: dental offices are not profitable by procedure, so they work the hygienists to death in order to make up for lost revenue. Then there's the lack of support Hygienists need when diagnosing periodontal disease. Need I say more?It's no wonder why dental hygienists are burned out... But is there something dentists can do to reverse this problem? Enjoy the podcast...Support the show

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Re-releasing a DAT listener favorite! Dr. Lewis Chen is aboard the Dental A-Team! Dr. Chen has become an extremely successful dentist in a short amount of time — like, 10-practices-in-two-years successful. He shares with Kiera what he did differently to find his success, including utilizing the right resources and committing to a schedule. Dr. Chen and Kiera also discuss the difference between work and luck, things that went well, and pitfalls he wishes he'd avoided. He also shares life hacks, his best tip for delegation, and how to elevate teams. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera (00:05) Hey everyone, welcome to the Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's say dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, pillar, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you.   Kiera (00:14) Because face it.   Kiera (00:34) Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A-Teams. Welcome to the Dental A Team Podcast. ⁓   Team listeners, this is Kiera and you guys. Today is a pretty special day. I have a dear friend. We have chatted so many times. He is a rock star on Instagram. If you do not watch his channel, you definitely need to. And he's just one of the coolest people that I feel is a great inspiration. He's been able to do what a lot of other offices have not been able to do. So I'm so jazzed to bring on Dr. Louis Chen. How are you today, Louis?   Dr. Chen (01:14) Good. Thanks for having me. It's always a pleasure. It's been so long since we've been actually meeting in person. think the last time was in 2018, 2019.   Kiera (01:23) I Because I saw you I think first, was it Paul Goodman's event, the dental nachos? I think that's where we first met.   Dr. Chen (01:30) Yeah, yeah, yeah. I mean, that's when I saw Mark in person for the first time and then I saw you for the first time, but I've known about both of you, you know, from some years back. So it's about time. Almost fangirling at the time. I'm fangirling now still.   Kiera (01:43) So.   Well,   you're so kind. You just you inspire me. So I am so jazzed. Kind of take our listeners. I know a little bit of your journey, but gosh, you have done some impressive work since 2019, only in 2021. And in the middle, we had COVID. So kind of just walk our listeners through just your back history, your backstory of how you even got to being a dentist, what kind of inspired you to become one, where you're at today. Just kind of give people your quick bio on you.   Dr. Chen (02:13) Quick bio, so okay, I'll give myself a short version. So I started in college with an economics major to which I graduated with that degree. And during that time in sophomore year, I remember interning at dental office and my parents liked the arts, liked the sciences, tried dentistry and I did. since that time, I shadowed a dentist and he was very,   I was very shy guy. He's like, listen, you should spend some time learning about patient care. Just learn about patients. Don't think about the dentistry. Dentistry will come. go to school for that. School doesn't teach you how to speak to people. ⁓ then later I focused a lot of my time doing it. And I realized in New York City, the crux of New York City, dentistry is not cheap. It's an expensive commodity. part of that   you when I sat there, realized like, you know, patients who've had a great time when they checked out, they had to build a pay, it's usually not as exciting.   Kiera (03:21) It's true   Dr. Chen (03:23) Yeah, so I had I was sought out on mission. said, well, you know, why in New York City is very saturated? Why should I be perpetuating that sort of, you know, that the stereotype of dentistry, dental work to be expensive? So I sought out a vision and said, you know what? I love dentistry. I want to provide good quality care. It's like, social hour, happy hour, every day, every hour. But why can I just make it a little bit more affordable?   than my neighbor, neighboring dentists. And I wanted to provide exceptional patient experience and exceptional patient care, the dental care, so on and so forth, the whole camera things. And then I said, know what? I want to do on a scale. I want to at least have five offices by the time, and I want to achieve that. And I was 19 at the time.   Kiera (04:13) Haven't even gone to dental school. You're like, here's the vision. This is what I want. And let's make it happen.   Dr. Chen (04:18) Yeah, and that's exactly what I mean, through dental school, wasn't my vision. My vision was to be an exceptional provider, which is kind of still falls into my core values when I first started. purpose behind what I do is just, know, making, helping as many lives as, you know, impact as many lives as possible through this journey. then now fast forward, you know, I went to dental school, did right residency. And then 2019 to 2021, my partner and I   which is who I met in dental school. was my professor at the time. And since then I've got all the new partners we just started to build and from two locations and now in 2021, hopefully by the end of 2021, we'll have 10.   Kiera (05:02) You guys heard that right. That was 10. So, you know, 2019 to 2021, 10 practices. It's pretty impressive, Louis. And what I love, ⁓ you and I are very aligned. Our mission at Dental A Team is to positively impact the world of dentistry in the greatest way possible. And you also wanted to positively impact, ⁓ and change the way patients view dentistry. So I just love it. Louis, I think you're an inspiration to so many. So I'm going to like, let's get ready. Let's dive deep. Cause I'm sure people listening are like how.   How did you do it? It like, that's great. You had a vision when you were 19, you went to dental school. Sounds like you partnered up with somebody fantastic. And now here you are two years later and you've got 10 practices. So kind of walk us through some of the things that you felt helped perpetuate that and make it into a reality. You're also in New York. I mean, you got hit hard with COVID. I think you actually were one of the hardest hit places of all. I mean, massive growth, massive, massive change. And you're also like real chill. You are always like,   fun and engaging. also attend a ton of CE. You also have a personal life. So I'm a lot of people ask how and I'm always curious to know like very successful people, people who just I feel like and sometimes it's weird to say like successful people because you're like, I'm just Lewis, like I'm just this person. But it's like you do things differently. You are a different breed. Everybody else has the same opportunities in life, but you do things differently. So what are some of those things that you feel like you've done differently to get to this state in your life right now?   Kiera (06:18) Your   Dr. Chen (06:29) That was a loaded   Kiera (06:30) It is a loaded question. That's why you're on the podcast, Louis. You can ask all the questions to you.   Dr. Chen (06:33) I   You asked amazing questions. I'm happy to entertain and I feel like I should be a better question asker too. To start, think to perpetuate is one is having the proper resources available to you and just committing yourself. I remember when I was in residency or whatnot, on top of being in residency, learning what I had to do and just kind of self-learning. I was listening to lot of podcasts and then eventually podcast was a huge learning experience because it's available. It's available and why not utilize it? Over time as you start building your sort of   operations business, I entertain, you know, just taking CEF. Actually, one of my team members, couple of my teams are infatuated with you, Kiera, by the way. They love you. They're like, Oh my God, I wish I could be Kiera. I'm like, you should.   Kiera (07:19) When I come to New York, I'll be there in December, let me know, we'll hang out, be a time. It'd be a fun surprise list, we should definitely like off air, come up with a surprise, it'd be real fun.   Dr. Chen (07:30) Yeah, it's it's it's I do send a lot of information you send out to your newsletters are fantastic. So again, actually reading the resources are provided. I know sometimes people just kind of sift through and kind of toss it away. But I should sift through it and I say, well, I'm going to forward to the appropriate team members so I can elevate them. Right. So one of the just, you know, being the good filter of resources is one of what you do is committing yourself to a schedule. Right. For me, like I'm always an early bird now, like   5 to 35, 45 wake up. I work pretty much all day, like nonstop and it's hard to get a hold of me. I'm always bouncing around offices. And I what gets me going is really just that commitment to purpose, which I think that people don't focus so much on. And when they go into dentistry, it's that purpose. I still stand by what I want to achieve when I was 19 till now, which is basically just continue to drive and push for great, great things, you know, and over time it, you elevate yourself.   and you realize you just start to grow in size, expand, you need to have a belief system. And it comes first, which is, know, what's your core values and really just redesigning everything that you do. So ⁓ that gets me going. I wake up in the morning, I have a purpose behind what I do. ⁓ I have my own personal core values that I abide by. ⁓ And there's nothing better than that.   Kiera (08:51) I love it. I love it so much. And Lewis, of course, I'm going to dive in deeper. think a few pieces I pulled from that is one, it sounds like you're very, ⁓ let's say like regimated, like, you know what you want to do in life. And I found that when I talked to successful people, it's one of my favorite things about the podcast is picking people's brains. ⁓ Tony Robbins has a quote that I love and it says successful people ask better questions. So it's like, what is that routine? Like you have a morning routine, you wake up at certain times, you're very much dedicated to a purpose, something beyond you.   Because like when those hard days come, which they will always come, it's pulling back to why are we doing this? What is the why behind it? So I love that you, started first with that. I also love that you mentioned you filter through the resources that are available. You're right. This podcast is free. Like people can download it, listen to it. We put it on for free and we bring on really awesome guests. also like our newsletters are written by our consultants and I check all of them, make sure there's awesome facts, tangibles in there. It's not just a newsletter of like   But it really is, but also filtering through like what is that best information? So I love hearing that you actually take the time to read through it. Be systematized in how you operate. So I'm going to dive into like, what do you feel? Cause I feel like I was given the golden spoon of success meeting Mark Costas. Like I will say that again and again and again, just like proximity is power, right place, right time meeting people I connected in, I helped an office grow exponentially. They connected me with Mark Costas, had the whole DSI experience. It was amazing.   Kiera (09:56) but you're also very   Kiera (10:18) perpetuated Dental A Team, learned a ton, but like that was a strike of lightning, but I don't think it was just pure luck. think right place, right time, also looking for opportunities. So for you, what were some of those opportunities again, cause I hate when people say it was just luck. I'm like, yes, did I get a really lucky golden card out of heaven? Absolutely yes. But I also think there was a lot of preparation that came for it. So what were some of the things you feel like you've been, you've done well that has kind of propelled you to be able to do 10 practices in two years?   Dr. Chen (10:46) To your point, know, like I do say it's a part of luck, but I think it's a little bit of understanding whether the luck is presented to you. Because sometimes people, there's plenty of opportunities that presented it. And sometimes we just don't visualize it to be a luck. know, for me, I was really hard. You I worked hard and I graduated early from dental school, but I was the only guy who worked till the very, very end. Even though didn't have to, I still wanted to work.   didn't take the vacation that other people did. I just really wanted to be the absolute best at what I did and be comfortable with it. And my partner at the time, my professor at the time is a prosthodontist. So he's very detail oriented. He had his eyes on me, like this hard worker, great with people, loved dentistry, good clinician. And I had a vision, know, him and I sat down and he said, what are your goals? Because he wanted to hire me as an associate. What are your goals? What do you want to do?   And then as soon as we got off that dinner, I remember it was December 2016, something like that. He was just like, what if I want you to work with me? Like not just work with me, like work, build something with me. I'm like, what's going on? And I didn't went to residency and I was like, all right, cool. I'll continue to do what I had to do. ⁓ But I continued to revisit and commit to my, that luck and opportunity. ⁓   Again, I think to that point, I think we have to understand that we have to our best self out for us every day because if you're not performing optimally, yeah, sometimes people perceive, you know, under performance is not optimal performance. And I'm going to deliver, you know, if an interview falls short, you know, like what I have to do, that's the first impression, right? ⁓ So I definitely think that we have to be on A game all the time for sure in order to, and then...   Once you hit that point, critical mass like a games always your game.   Kiera (12:38) That   becomes your new standard. That's where it is. That's your baseline.   Dr. Chen (12:41) That's the baseline. Did I answer your question, Tyler? There's another loaded question. So I was like,   Kiera (12:46) It   was a loaded question, Lewis. I just like to pick people's brains of like what it sounds like if I were to recap it in a way, it's almost as if I feel like you put in a lot of hard work, hustle and grit. And I think that that's important. I love the picture. I'm sure a lot of us have seen it of the ballet slippers. Like there is a ballerina on point and one foot's in the ballerina slipper and the other foot is this like cut up bloody hot mess. And it says everybody wants success, but they often don't realize what it takes to get there. And   I think about, like, I just heard a lot of that hard work, that grit. You also had a vision and you were very committed to it. So I think about team members, I think about practice owners of what is that vision and are you actually committed to it? Are you a fair weather fan or are you like ride or die? I will achieve this goal. And I hear a lot of conviction, but also because of that conviction from you, Louis, I feel like it also presented you opportunities that might have otherwise passed you by. This professor was looking for an associate.   ⁓ You had proven yourself to be this very successful student. So they were looking, there was an opportunity sitting there. You didn't even know it. I tell people often, I groom people. I watch people before they even become in leadership. My husband was groomed for about four years before he was taken into leadership. Had no idea it was happening, but people are constantly watching. There are opportunities always around us. It's just, like you said, who are you presenting day in and day out? So I love that. I love that.   Kiera (13:51) And a lot of times I   Kiera (14:11) And I hope other people are listening and realizing it's not just a stroke of luck. Being your best self, having that baseline continually, that's what's gonna set you up for opportunities that you may have otherwise missed. next up, professor, decide you're going to become partners. You're gonna take this on, you finish up residency. So I also love that you equipped yourself with the skills and tools you needed. So if it didn't work out with your professor, all eggs were in that basket. You're like, with you or without you, I will do this. And I like that you did that.   Kiera (14:15) It is literally.   You and   Kiera (14:40) So then what are some of the things you felt you and your partner did very well from the get go? Cause I also feel a lot of success comes from pivoting quickly, learning from your mistakes very quickly. So what were some of the things you felt at the beginning you guys did really, really well, and then I'm going to pivot to mistakes. But right now, what are some of the things you felt like that set me up for success exceptionally well in the beginning?   Dr. Chen (15:03) Well, I think they keep an open mind and think that having the clear expectations of one of each other is important. As we continue to grow, we add more to partners too. We've been again, it's awesome to have different. we, we, we may get very clear what our strengths are, stay in your lane kind of thing. My partner is great with the financial aspects. I'm great with, well, I'm not great with system, but I like systems.   Kiera (15:26) I can tell you wake up at a certain time, the process, I got the vision, you're good.   Dr. Chen (15:30) Yeah, the gaining writing it, the process, the system, putting it in place, organize, that's the hard part that he doesn't take care of. But that's what I do. The one thing that we did do well is we talked about where we want to what we want to achieve. I think that one of the things that he mentioned was, you know, what he's trying to achieve is not, you know, for the financial goals. His is very in line with mine, which is to provide exceptional care. So our core values were aligned. So at any given point.   I just know the decision that he suggests and makes ⁓ is for better, for good purpose or for the right reasons, not for any other intent. That was really important to us. ⁓ of course, you know, just building a lot of trust. I did throw a lot of my eggs in his back. And in fact, I did, threw everything in. have nothing. All my trust is all in. and, be, you know, be, be have the conviction to finish and, and strong.   And that's kind of where we stood. And I think that's what we did well. And we continued to grow. We weren't stagnant. We all, like my partner, he's 10 years my senior. So he's constantly in leadership classes because he needs to be a better leader. He wants to be a better leader. He takes the necessary classes to be a better leader.   He understands he's self-reflective and self-aware about how he presents himself to his team. And it rubs off on me. again, we learn ⁓ one also great thing is we embrace honest mistakes. We embrace the humility. Cause even if I made a mistake and I would, I would honestly tell them like, cause I'm looking my bad. I didn't think about this. I didn't think about that. Here's the outcomes. Like it's fine. Just, just don't do it again. Just figure it out. Put it on a sheet of paper, figure it out, do it again. And ⁓ that's, there's a lot of forgiveness in that process, which helped.   I oftentimes think that if there's no open communication to allow for humility, ⁓ people get, you know, they're probably get stuck with within their own confines. ⁓ And I think that's something that was really beneficial for us.   Kiera (17:38) As you guys look back on 2021, how was it? Was it your best year? Was it a year you could have done a little better? And as you're looking forward to 2022, what type of a practice and a person do you want to be? Well, guys, now is the time to take massive action and to have the life and the practice you've always wanted. Dental A Team Platinum is where it's at, guys. We focus on system development. That's right, top to bottom. Team development, growing leaders, growing you as a person, making sure you're balanced, that we have happier teams.   And we also ensure that your practice is profitable, teaching you how to be business. So if you're looking to enhance your practice, take it to the next level. You yourself want to grow. Now is the time. Dental A Team platinum. We fly to your practice. Most of our offices see a 10 to 30 % increase in revenue, reduction of stress, happier teams, better patient experiences. So if you know, you want to rocket launch yourself into 2022, don't wait guys. We are only taking on so many platinum practices because we physically fly to you. So email us today.   Kiera (18:09) Abby.   Kiera (18:34) Hello@TheDentalATeam.com and you better believe we have something special for you end of year offices. So be sure to reach out Hello@TheDentalATeam.com. Remember you're only one decision away from a completely different light.   Kiera (18:37) So   Gosh, so many good takeaways because I think so many people have partnerships that actually don't go well. And so helping to see you guys were in your lanes, you also had complimentary skillsets to one another. I think that that's actually amazing that you figured out stay in your lanes. And then there's the honest mistakes, like that happens. I tell everybody like fail successfully. And I also love another quote, like there are no failures. There's just results. Like what happened? Why did it happen? Like let's learn from it so it doesn't happen again and move forward.   And when teams and partners feel that they can make those mistakes, there's so much freedom. Like the rules and the boundaries are all open. You can have anything. There's massive creative success and openings and ideas that can come because you feel very, very free, I guess, to make those mistakes. You know you're gonna be accountable to it, but there's nothing wrong in not having it go exactly as planned. So I'm not gonna pivot, Louis. Like you've been so generous. And I just, wanted to pick your brain. I've been dying to talk to you. You guys have such a fun culture.   which I think kudos to you guys for doing that. But now next up is going to be, what do you feel, like I know I can go back in my career and say like, these were big pivotal mistakes that if I could do it over again, I would never have done that. So maybe one or two of those, and not even mistakes, I guess it's just like, like of course I learned from them. I'm grateful I had them, but if I was giving someone guidance, these would be some pitfalls that I wish I would have known about prior to making them. Do you have any of those that have come? I mean, 10 practices in two years, Louis, I'm not gonna lie. Like it's impressive.   I love it, I'm so freaking proud of you. I'm like high fiving you through the screen right now. Just impressed with who you are and that your vision's coming to light. What were some of those pitfalls though that you're like, wish I would have done that.   Dr. Chen (20:25) I couldn't, there was a laundry list and to your point of failing successfully, so important failing forward. I mean, God, like it's, can give you a whole separate podcast on just fail failures. Biggest thing is, Eagle let go of Eagle. Huge thing about Ventus is Eagle. It's like, it go. Number two, team culture. number three, put the, pro provided proper resources for success. you know, seek out, there's tons of resources out there. Like you said, you can.   Kiera (20:27) Ha   Dr. Chen (20:55) You can purchase the protocols, can purchase manuals, can, you know, whatever it is, you don't have to reinvent the wheel if you don't have to. Very simple, right? And oftentimes people think I want my own recipe. And I always say it, I say it to my teams. I'm like, at some point, re-revent the recipe, you know, the wheel, or just follow, always following someone else's recipe. Use the recipe to make something that you like to cook, not what they like to cook. If you want that breaded chicken, maybe you want some breaded cutlet chicken cutlet with some other paprika or something like, or Cajun.   That's your recipe. What are those additional variables? But you don't have to reinvent the wheel, save yourself the time and struggle. ⁓ Number three is learning to elevate the team. I realized that people forget that every team member is looking for growth. You just have to provide that platform for growth. Another one is, again, same thing with race humility about your leadership. I think that sometimes people look for   team members with skillset and they don't provide the opportunity to look at potential more than skillset. And to this day, I don't hire for skills. I hire for talent to hire for potential because you can't find someone who's really good with hospitality, who hasn't been in the hospitality.   Kiera (22:05) Amen. true. So true. I love it.   Dr. Chen (22:09) Yeah, there's so much more to things that I, ⁓ again, even cultural alignment with your partners, resetting that, having that conversation or revisiting, you figuring the differences out that, know, the only way you can grow is to be aligned and there's no other question. There's no other way around it.   Kiera (22:27) Gosh, I love it so much. think that there's just so many pieces on there. And something I really wanted to highlight, the reason I asked that question is because again, I think so many people look at that and say, my gosh, 10 practices in two years. Is this person really human? Do they ever make mistakes? And I think it's really important to realize on the path of success.   I loved, heard a quote and it's called the success tax. Like there are hard times that follow. There are things that we wish we wouldn't have done. There are things that we learn along the way, but it's like, just keep growing and becoming better. So I'm actually gonna ask you, I came up with a few questions that I've wanted to ask podcast guests that I'm like, ⁓ I'm gonna remember to ask Louis these. So my first question is, what is your best time saving hack?   Dr. Chen (23:12) time-saving hack. People oftentimes say it's because I sleep so little.   Kiera (23:17) How many how many hours do you sleep at night Louis let's talk about that   Dr. Chen (23:21) So I got an aura ring. So this is a ring that measures your sleep and the REM sleep. So I'm trying to life hack myself through data by understanding like, well, if I'm, if I'm getting X amount of hours of deep sleep or REM sleep or whatnot, am I going to, do I wake up feeling like I'm going to be productive? Right. I feel like I'm energized. Do I feel like I'm putting myself, you know, put my best foot forward? That's key. I am huge on calendars. I know that I heard a podcast on productivity. Some people say to do lists are great, but   calendars even better, but I personally have all my work that I do actually on calendar by blocks almost. I put it on my calendar to say, all right, today payroll, got to do payroll. Not that I hope to achieve it, but there's so many moving parts that what time set forth is not usually the time I will take to complete. at the minimum, I try to tackle it by, I have a to-do project management to-do list and I break it down by location, by management, by, you know,   team members or administrative or all that stuff. And I prioritize it based off deadlines. So for me, I feel like I will prioritize and provide a deadline for myself if I find this work's gonna take a little longer. If it's easy, I'm not gonna get out because there's no point to delay procrastinating easy tasks because I feel like completing easy tasks, tasks drive, provides us momentum and inertia to continue to achieve more. So sometimes I wake up waking in the morning, like tackling the biggest task and like,   this is a drag. gonna take a long time to do it. But if I just start tacking like, you know, just, you know, finishing off some emails or just, you know, taking off some of the things on the to-do list, I get this momentum of feeling pro tip productive and I continue to be more productive. ⁓ but that's one of my life hacks.   Kiera (25:03) I like it.   I like it. Okay. So I like also that you, one thing I hope people are picking up is that you innovate. You are literally looking at your sleep habits to see do, could I actually be as productive with less sleep? Like I love it. I love that you're testing it out. You're trying it out here. Like you think outside the box and I really hope that people are realizing like it doesn't just come with like the flick of your wrist or you know, a magic wand. Like this is called, you're actually putting these things into play. also agree with you. Calendaring.   It is a world of difference like I literally put blocks on the calendar because if there aren't blocks I've got an hour or two of free time Well instantly that hour or two gets sucked up by all these other things because I didn't actually proactively take care of it. So awesome next question is What's your best tip for delegation? And this is me just selfishly asking you all the things I want to get better at So I'm just asking this is you and me having a private podcast more for myself. So best tip for delegation. Louis. What is it?   Dr. Chen (25:58) I think the best question that that question I should be asking you instead, because you've been you've been able to grow practices, you're in consult now. So like, delegation is a weird thing. I think everyone says it the same, you everyone says the same thing. Abdication is very, very different delegation. Abdication is really just kind of relieving yourself of the work that you don't want to achieve. And it's putting into hands of someone with autonomy and then not providing the outcomes that you find to be successful. ⁓ Delegation is understanding that   your productivity will increase by you offloading some of the workload. So you can spearhead the delegation, not to do the work, but you can provide projects or spearhead, you know, with an individual who can take the load off and understanding an agenda. Even for myself right now, I'm at the point where I need to hire some more HR recruiters and more operations team members. And I know what I need because my time is   diminished if I continue to focus on so many different things that I know I can offload and just oversee, have a project timeline for that.   Kiera (27:06) Totally. I love it. I also, like, as you said that I'm hoping people heard that you prioritize your time and you're constantly hiring and innovating and bringing on different people. So that way you're always on optimum peak performance. Like what are the things that only you can do? Times being diminished. I could outsource this. I could hire somebody else. So, ⁓ and then the last question I have for you is your best tip for like team communication, or you talked a lot about elevating your team. This is a team podcast. What is something that you feel you do really, really well?   I think you guys have a really fun culture from what I see, super jazz for what you guys are doing. What do you feel is something that you've done very well to help have a great team culture in your practices?   Dr. Chen (27:46) So when I, and I still do the HR, so I hire for, I hire every person. And one of the biggest things is me being the person who can establish that culture through the interview from the get-go because, that comes from speaking to if with the right candidate, ⁓ I spend a little bit more time really going through the company culture as well as the core values of the, of the, of the office. So this way they come in expecting that what's harder is kind of shaking up the culture that doesn't exist.   Basically trying to create something that didn't start. like every office I'm trying something new, like find you the new Peto office that my partners and I have, you know, I came in and did this whole cultural thing and I'm not great at it. I'm trying it, but I walk in, I feel amazing. You know, I feel amazing. I see the team, the team is great. I feel I can't wait. I love coming to the office, right? And I love knowing that I can, because I also know that the team loves that too. ⁓   So that's one thing is to create the culture is just establish it from the get go. Like do not this do not delay the process to onboarding. If the moment you get onboarded culture comes first the belief systems. ⁓ Another thing is, you know, being honest with yourself with that process because it's very it's corny. And everyone talks about no one no one is like when I first started like core values, what are those like this work needs to be done right? Totally.   realize that toxicity happens and there's other stuff that needs to be managed and navigated. And it's just so much harder if you don't, especially if you start growing, the culture has to be consistent across the board. So yeah, and it's easier with one because you see the same people all the time. But if you're drop shipping yourself in different locations, you expect the culture to persist. And am I great at it? I am far from it. And   I'm constantly, even right now, I'm just trying to figure out how do I measure culture, right? How do I ensure that it's being consistent? Maybe because I'm coming in, people are performing well, maybe they're not, right? And how do I measure that? That's being, that's, I think that's the first and foremost thing.   Kiera (29:59) I really love that you said that and I love that you said it's cheesy because I think so many people think it's cheesy so they actually don't do it. And yet at the end of the day, we've got great resignation. It's hard to hire all these different pieces, but I'm like, you clearly are hiring a lot of people. And I think having a great culture that people genuinely love to work there. Having a culture that is based on core values. I have redone my core values. I think we're on like rendition four, but it's because I realized like things are being missed from our company.   And so I love that you brought up like the cheesy aspect of it. So bottom line is, and then you ask, and I'm actually just going to give you a tip that I've heard for how do you measure culture? Cause you're right. Like it should be a tangible thing. should be something when we walk in, it is the same from practice to practice to practice. So an office that I really, really love and respect and admire, they actually send out quarterly surveys or twice a year surveys. So November and May, and they actually have an anonymous survey of like, how is the culture? So they get a pulse on all the practices. ⁓   For my team, I'm constantly ripping our core values down and I will spot audit them and say, all right guys, what are our core values? And I will randomly ask different people on calls just to see, do they know the core values? Having core value shout outs at morning huddle where they have to all choose a team member and pick a core value. I don't care which one it is that exemplifies that. it'd be like today, Dr. Chen, I'm going to give him the core value of fun. Like he's always fun. He brings a lot of fun energy. So it actually is infused into your practice.   but then how to measure it doing those quarter or those twice a year surveys oftentimes can give you kind of a anonymous pulse on your practices. So I love that you brought these pieces in. I love that you're focused on it because I really do believe great cultures are where great practices are able to impact their community stronger. And it also impacts the lives of those that work there. So I love it. Those are so fun, Lewis. think it's fun to see your journey. It's been fun to watch you grow.   Kiera (31:40) this is happened.   Kiera (31:51) I I met you pre even owning practices and now to see you where you are and I just know there's so much more ahead of you. So I love it. I'm always rooting you on always happy to help. We should definitely plan a time to meet up. I'm always in New York. So I'd love to see you guys, but ⁓ thanks for sharing. Thanks for sharing all your tips. Any, any last things you want to share as we wrap up? I'd love to hear anything else you want to add in.   Dr. Chen (32:13) I think to any team member or any provider, particularly the providers, because to grow, you have to keep an open mind to what's out there. And even for myself, like you mentioned, I do say it's cheesy, but no one talks about it. But you know what? I see the difference day and night. It changes the way you deliver your care, it the way you lead, it changes the way you manage. And to your point, I tried the team surveys.   Again, I like trying a lot of things. And I realized that sometimes trying things has to have a structure. when you're ready for it, like I couldn't measure culture if I didn't understand what culture meant. But now that I have culture set in court, the core values of company culture established, now this might have a better impact. Now I have team members who can understand that and deliver that. So it is requires a lot of step back. I think one thing to learn from any team member is like,   take a step back and just kind of take a read on the practice. Whether people are feeling great, there, you know, I like, I like Danny Meyer. Danny Meyer, is podcast I sent it to you. And he talks about having team members, you know, check the weather report before to come in. Because if you're feeling sunny, there's going to be a sunny day in the office, patients, team members, everyone. But if you're feeling like you have a rainy day, you check yourself, leave that rain behind because you're going to rain on everyone else.   So that's one thing that I've started to realize is I gotta make sure to check on my Retherport every single day before I deliver my results.   Kiera (33:46) That's awesome, Lewis. You are just like I said, an inspiration. It's fun. Thank you for sharing. know it's sometimes uncomfortable to share our successes, sometimes uncomfortable to share failures. But I just love that's why I love this podcast because we bring the best of the best. We share ideas because I think sometimes just hearing someone's story, hearing someone's experiences, learning from them helps rocket launch so many other practices to success. So thank you, Lewis. I just adore you. I'm so glad you're here today. Always cheering you on. So thank you. Thanks for being a part of this today.   Dr. Chen (34:15) Thank you, appreciate it.   Kiera (34:17) Of   course. All right, you guys that wraps it up. Dr. Lewis Chen, super grateful guys. If you check him out, he's all over social media. ⁓ great, great person. He will respond to you. Like you will never believe this man is as busy as he is because he responds all the time. He's always gathering so much information. So check him out. Such an inspiration. And as always to all of you, thank you for listening and I'll catch you next time on the Dental A Team podcast.   That wraps it up for another episode of Dental A Team Podcast. Thank for listening and we'll talk to you next time.   Kiera (34:44) Thank you so much for  

Dental A Team w/ Kiera Dent and Dr. Mark Costes
Keep Those Supply Costs Down With This Piece of Advice

Dental A Team w/ Kiera Dent and Dr. Mark Costes

Play Episode Listen Later Jul 9, 2025 35:34


Kiera is joined by Ted Osterer of Synergy Dental Partners to talk about the money field of dentistry in this moment of 2025, including tariffs, negotiating and raising fees, finding supplies, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera. And today I am jazzed. I have a super fun guest on the podcast today. We're going to talk about the tariff sheriff, how that's impacting dentistry, the rise of dental supply costs, and honestly what to do because I'm so annoyed by all these pieces. What's the economic outlook? How do dentists freaking survive? Like, gosh, it just seems like a funny world out there. But we have Ted Osterer. He is with Synergy. I love this buying group. I think they're   Absolutely incredible. We're gonna shed some light for you guys. So Ted, welcome to the show today. How are you?   Ted Osterer (00:32) I am doing very, very well. Thank you so, so much for having me. Congratulations on your thousandth episode recently. I'm happy to be a part of this and any value I could bring to your listeners, hey, we're all better for it.   Kiera Dent (00:39) Thank you.   Well, thanks, Ted. And yes, ⁓ I'm still in utter awe that we hit a thousand episodes. Like when I started this, it was just a whim, a pipe dream. Jason and I were hiking. It's not a joke. I literally was hiking half-dome. Mind you, Jason had said, hey, let's go down to Yosemite. I'd love a nice relaxing weekend down there. And I had learned that you could go get, like, this is prior. You can't do this anymore. That you could get these like day passes, like these day camping passes. And if you just went and sat at this little lodge for a few hours.   So I was like, Jay, yeah, of course we'll go down there for this very calm, welcoming, welcome, like very easy, relaxing weekend. Little did he know I had full plans to try and get half dome tickets and like hike half dome. I even brought the gloves, like I was ready to go. And sure enough, I got the lottery, got the tickets. Jason was like, what the heck? We're going to freaking hike half dome. Like, Kiera, we haven't even prepped for this. We haven't done any of this. We don't even have a hotel. We got a hotel an hour away. We had to drive an hour outside of town. It was the nastiest hotel. They were like,   I'm not even joking. There was like hair and like this little pill on the pillow that were not ours. Jason's like had the worst sleep of his night and I'm like listen there's no hotels around me of 70. Like we're filing so we had a place. We went back super early the next morning to hike Half Dome and lo and behold on our hike I said Jay I think we need to build a podcast. This is where it all started. It was like one of those things that I never imagined a thousand episodes would hit and here we are.   Ted, you're hanging out with me a thousand in. And I think it's just fun because of all the value, all the stories, all the people. And like you and I were talking about pre-show, the podcast is really just a place where I get to selfishly hang out and just have a good conversation with people that I like. I get to meet new people in the industry. And as a byproduct of my nerdiness and excitement of meeting people, all of our listeners get benefited by this. So Ted, I'm so happy you're a part of this. Thank you for that. ⁓   Outside of Yosemite, let's talk about the rising cost of dental supplies, the tariffs, how this is going to impact. Because I know people are really nervous about it. I see in lots of dental groups out there, and you guys are really great. That's why I had you come on, because I think you're a huge solution to these problems. So take it away, Ted also, so the listener know how on earth did you even get into dentistry? Let's talk about that first, and then let's talk about what this even looks like for dental practices long-term.   Ted Osterer (03:00) How did I get into dentistry? ⁓ It was fate, it was just destiny. Growing up, I had 13 teeth pulled. I had braces for five years and it was like, well, I'm here for life, I guess. And this is just how we can all grow as a unit. ⁓ I've been in dentistry for about 15 years now. I started out as a dental supply rep. I was going door to door for over five years and...   funny enough that, you know, this isn't the, I grew up in the New York area. This is the major metropolitan New York area. And I had a really good buddy and he was like, I think you'd be a really good fit actually managing anal practices. And I can actually introduce you to someone. And it was like a small like eight practice group. I can introduce you to somebody, the practice on the Upper East Side of Manhattan. Go see if you'd be a good fit. And I'm just kind of like, sure, guess. know, it's like always like have a conversation.   And I had a conversation and sure enough, I got along really well with a particular office manager ⁓ from this group and I went to go work for this office manager. ⁓ Within three months, I had my own practice. I was a practice manager. You know, it's so funny going from a supply rep to an office manager, right? I learned the first and I'm not saying this is everybody, but I learned the first day of being in a dental office that I knew nothing.   Kiera Dent (03:59) Yeah.   Ted Osterer (04:29) about what happens in a dental office, right? Like I'm like, could, God, it's gonna be a piece of cake. I've been in dentistry for five years. And so I could tell you how strong and impressive material was. That does not help with insurance codes or posture downgrade or presenting treatment or creating a schedule or reading a schedule, anything like that. So, much respect to everyone that manages offices that's listening right now that my goodness, you're fighting the good fight. Keep up the good work. ⁓   Kiera Dent (04:40) does not.   Agreed.   Ted Osterer (04:57) I did that for some time. I was recruited to work for care credit. I oversaw New England for a few years where then they moved me to South Florida. And then a few months after that, I was recruited by Synergy. I've been here since 2021. And this is really, really cool. You know, I came to Synergy because the message was, do you want to make an impact in the dental world? You know, like you love what you do, but do you really want to make an impact? Do you want to help independent dentistry? And I was like,   man, what a line, right? Like I was suckered in and I really wanted to make a difference. And sure enough, almost four years later, we're still here at, you know, we're the largest dental buying club in the country. We are the fastest growing dental buying club in the country. And we're just trying to preserve independent dentistry by giving them the same supply and overhead cost at a 20 plus practice DSO would get. that, know, we were founded by dentists. It was as black and white as, Hey,   If enough of us order from the same places, they'll give us a discount. And now we have people in charge of negotiating pricing. You know, we have a dedicated team to each member to make sure that they're getting the values worth here at Synergy and they're not ordering more than they have to. And you you asked about tariffs, the rising overhead costs, all of that really, really fun stuff, right? Let's dive into that, right? You know, the perceived economic uncertainty of everything. Are prices going to go up? Yes, of course.   Does that mean you need to buy everything right now at the same time to save money in like six months? No, you probably shouldn't do that either. You know, the waiting game generally always pays off, be it in dentistry or outside of dentistry when it comes to money, you know, you're better off just kind of, you know, hold the chips, hold down the fort, you know, you're, it's not, you do not sound the alarms, of course, right? You know, the price of your crowns is not going to go up 10,000 % like.   Kiera Dent (06:21) Yeah.   Ted Osterer (06:50) Calm down, chill out, right? It's what we've monitored. Have tariffs affected some prices? Yes. ⁓ Many have already gone down. Many have plateaued with that price increase and we kind of have a safe, what, just gauge on what those actually are, right? The percentages have been minimal. It's a few dollars here and there.   Kiera Dent (06:52) Yes, I agree.   Ted Osterer (07:17) Again, the industry is not belly up. really should not be your ⁓ primary concern. Providing optimal quality ⁓ of treatment should be your number one concern still to this day. I don't think it's going to make a difference whether you're getting a new sensor or not. If your sensor goes, you're OK.   Kiera Dent (07:36) It's It's really true. Well, Ted, I love that. And I love your story. And I love that you have the real life experience in dental practices, because that's something that we pride ourselves on at Dental A Team. It's like, we've been there, done that, and done it successfully. And you're right. Being in a practice is no small task. It's no small feat. And ⁓ I think the supply costs, I do agree with you. think certain people were getting a little bit, maybe extra on this, of how concerned we are of cost. And I don't think it's a wrong thing.   to look at, to project down and to forecast forward to make sure that you keep in line with your overhead. Like people who are looking at this, I'm high-fiving you because you actually are looking at your numbers and you understand the cost of your supplies. But at the same time, I remember I was at a, I have a friend who's very wealthy. We're talking like this person brings in 28, 30 million annually a year. And like, I just giggle because it is a great friend.   Ted Osterer (08:25) Sounds like a great friend. There you go. All right.   Kiera Dent (08:29) I thought he said he was a   cosmetic dentist when I met him and he's surely not a cosmetic dentist. He's a cosmetic chemist. So skincare, things like that. And I remember we were talking and he was like, yeah, I just got so freaked out about the stocks. I pulled everything out of the stock market. This was two years ago. And I'm like, bro, like the amount of gains because you got so scared is incredible. And I had another friend, we were sitting at a wealth conference and we had like Ray Dalio there and Paul Tudor Jones and gosh.   Marks, Howard Marks, like so many of the big players in wealth and they weren't talking. And this guy named Harry Dent came in and Harry Dent has been known for being right and wrong on predictions of the market. And I remember like, I'm not kidding you. We talked in this conference of do not make rash decisions. Like we're here to gather all the information, synthesize it out and then make best decisions. And I kid you not, we are two days into this five day conference and I met this guy and he's like, Harry Dent just freaked me out. I went and sold all my...   like sold everything like that night pulled everything out of the stock market. I was like, dude, you're the reason people talk about what not to do because you should never be this radical. And so I feel like while those are extremes, I feel like dentistry can kind of be that way with the supply. Like we feel it's the stock market plummeting on us within our supply chain because we've got tariffs on there. When the reality is let's remember dentistry by default, a lot of our products already have very high margins on them. Like I'm not going to say it to the world in case there are people who are not dentists listening.   but you can just think about fluoride for one second. So fluoride has insane margins on it, which are very profitable for you. The bulk of dentistry is very profitable. So these small rises, agreed, let's take a look at that. But like you said, Ted, it's not the end of the world. So I am curious though, from my like nerdy side, what things have gone up the most? What are you guys seeing across the board that the tariffs or the uncertainties, like the economy's gone up you guys. Bread, I'm shocked.   or gasoline, you want to talk about gas prices? Like I don't know, in Florida it's way cheap. Here I'm in Reno in California. I kid you not in Truckee it was $7 a gallon and I like wanted to throw up the gases that much money, but I'm like if gas for a gallon is $7, bread prices, I mean you're paying five bucks, six bucks a loaf for bread, like supplies are going to be higher. It's not something that I'm like, oh my gosh, my cotton rolls went up. Well yeah, of course they went up. does like everything in the world has gone up.   Home prices have gone up, but I am curious, what have you guys seen that the tariffs hit the most? Like what are some of those supplies? But we're ashricking this. Everyone listening, you have to promise you will not be either of my two friends who go radical. So when Ted tells you which one's worth a little bit higher, do not go out and give me like your prepping situation where you go buy all this because you're freaking out about it. Like steady the course, stay consistent, and just like watch the scene because most things will level out just like in stocks, just like in investments. But if we're radical and being wild on it, that's where you get.   Like it just does not benefit. So I think Ted, everyone has promised. I made them just promise like everybody. Yes, you promise. Don't be radical. Ted, what are some of the ones that are seeing the highest hits? Like what, what products, what things are you guys seeing?   Ted Osterer (11:33) Since you all promised ⁓ not to be radical, I will go ahead and share. Yeah, unbreakable. We know that's unbreakable.   Kiera Dent (11:36) You promised.   It's unbreakable.   You did that, you like kissed the thumb, something like that. And then you like do a dance. All of them have done that, right? Nobody better lie. Don't be radical. Okay. They're good.   Ted Osterer (11:52) Excellent.   So for those listening at home, I did a very, very impressive interpretive dance, but for those watching, you saw it, it's all good. ⁓ So with a lot of the terrorists I've seen, and look, it's so volatile, you know, and for those, again, listening, I'm doing that thing with your finger, you go up and down a lot about how much it goes up and down. You know, look, I mean, you saw a lot of the anesthetics made in Canada go up a significant percent.   You saw a lot of lab cases sent from overseas or, you know, it's funny enough, for those that don't know what the gray market is in terms of the supplies in the industry, Products are made overseas, totally fine, right? There's nothing wrong with products that are made overseas. However, sometimes they're made in factories that are only authorized in certain countries, even though it could be big name, know, supply partners, major manufacturers.   I won't name drop, you know what I mean? I'm not trying to, you can Google it, you have access to the internet, congrats. When it comes to, these products that are made overseas are only regulated to be in select countries, they still have to be refrigerated certain ways, they still could have, they could have been made a long time ago, they're set to expire. They are mailed here and then they are sold to the United States, they're unregulated. You'll see their costs are...   Insanely low to the point where it's too good to be true spoiler a lot a spoiler it is too good to be true right in the event that someone You know your malpractice insurance Is kicked in you use great, you know gray market products. You might be losing a case and that's not the smoke you want However, in the event of these tariffs funny enough what went up these gray market products, right? ⁓ They went up to the point where   Kiera Dent (13:25) Yeah.   Interesting.   Ted Osterer (13:46) They're the same pricing, if not more than what your rep is offering you now. know, and look, you don't want to be caught with something like that. And it goes to show you that you, again, you're worried about optimal care. You should be worried about what you're putting in your patient's mouth as well. And depending on where you order it from, right? Like picture yourself, you're a patient in a chair, okay? And an assistant walks in to set,   you know, to set the room, to put the supplies that you're going to use on that tray and she opens an eBay box. Imagine what the patient must be feeling knowing that or an Amazon box. It's like, wait a minute, if your patient's aware at all, you probably don't want that. And now that price is the same price that a major dealer is going to offer you or a rep can offer you. That's the worst case scenario. I believe that that's what I've seen went up the most. And there were some labs from overseas.   Kiera Dent (14:23) Yeah, no. No. No.   I'm just.   Ted Osterer (14:44) ⁓ where the tariff was taking effect, a lot of the tariffs they were getting, were passing directly onto the consumer. I've seen that stop also. I'm not gonna say it's not gonna happen again, but it's not like you can order in bulk all these cases, you know? So, you know, again, when it comes to your labs, if you're satisfied with your lab, play the waiting game. You should be fine.   Kiera Dent (14:53) Mm-hmm.   It's true.   Yeah, that's actually really helpful to know Ted, because I was really curious and I think it's one of those things of, I don't know, I'm the clinician inside of me. I originally dental assistant, office manager, treatment coordinator. We have a lot of hygienists on our team. ⁓ I think all of us in consulting, well, yes, we watch the numbers exponentially, which is why I brought Ted on. I wanted synergy to be here. I think it's a great solution for your numbers. The biggest thing I will also say is like,   Please don't be so obsessive with the numbers that you cut your amazing dentistry and you are actually not doing the best dentistry for patients. I believe that when we do good by our patients, when we take care of them, when we use great products, I'm not saying you have to be I have a car. I'm not saying you have to be like high, high end. You can if you choose, but just making sure that we're doing right by our patients. Like I said, dentistry is a very profitable industry.   as is, like we have done a really good job of keeping the practices profitable in spite of insurances and all of that. But I really just want to make sure people, when we're looking at this, let's not penny pinch and nickel, like watching all of our nickels when we're actually doing a disservice to our patients. So agreed, like that gray market, things like that. Yes, I like to be a good shopper. I love to get a good deal, but making sure that it's a good deal that's also taking care of your patients would be my like word to the wise.   Again, I believe that when we are good and we're honest to our patients, people feel that there's good karma, there's good energy, it's all the way around. So Ted, how does synergy work? Like how do you get around this? Because things are going up. Being a business owner, mean, our margins are, they've been high, so maybe they're a little less high. I will also say, like doctors, I hope you've increased your fees too. You should do that. like, it's not just supplies that get to go up.   Dentistry also gets to go up and it should be going up. And if you haven't raised your fees, I'll just asterisk that right now. Like that is very common. It's very normal. It should be done every single year. I think that's a way to offset some of these costs for you too. It's ethical and honest, but Ted kind of walk us through like independent dentists, which are most of the practices listening. We do have some DSOs on there. I think sometimes you can feel like, I don't know. It's like the little brother who's watching the big brother drive the car and it's like, why can't I get these deals? Like I know I'm just one practice, but.   Sometimes you feel neglected. sometimes feel like distributors and manufacturers don't give you as good of a deal. Like, let's be real. The DSOs do get better deals than you do. I I've heard, I go talk to a lot of people and they're like, well, yeah, if you've got 20, 30, 50 practices, we're going to give you like pennies on the dollar compared to my solo practice that's going to be paying more for it due to the bulk distribution. So how can we have that of like, how can Independence Dennis win? Not have these costs hit them and to still play in the big leagues, even though they don't want to necessarily practice that way today.   Ted Osterer (17:53) Yeah, awesome question, right? You hit on the head. What did DSO's do? They strong arm these dealers, manufacturers, distributors, and they say, look, I have 30 offices. We all want to order from you. We'll commit to this amount of spend. We'll commit to this amount of product. Give me the absolute best deal that you will, or I'm going to the other distributor that's on the next page of this advertisement that I am looking at, right? So they're just negotiating fees all day.   That's what the ESOs are doing. They have people in place to negotiate these rates all day. That's what Synergy Dental Partners has, Independent Dentistry, ⁓ I mean, look, it's alive and well. We see it every day, you know, just because there's not major conferences that you're demanded to go to like the ESOs and things like that doesn't mean they're not alive and well and band together and know what's actually going on in dentistry, right? So Independent Dentists will subscribe to Synergy.   to have access to the same pricing that those 20 plus, 30 plus practice DSOs would get, right? We negotiate with these supply partners all day long on the supplies that you're already using, right? I mean, that's what we do. We bully our vendors. We come to an agreement with specific supply partners to be in our network and have very attractive offerings that they will only offer to Synergy members, right? We're partnered with major distributors. We negotiate with...   them all day, we're partnered with different implant organizations, with different rotary organizations, with different services. Depending on what you're looking for, we're going to offer you something that you would not be able to get on your own, right? Do you have to order in bulk with a synergy member? No, that's the point of us because we have enough dentists all ordering from the same place that the bulk is taken care of. Order as you go, right? So Darby is our anchor supplier, shines the largest distributor in the country.   Patterson's the second largest distributor in the country. Darby's the third largest distributor in the country. When you place an order with them, everything comes in one to two days. As a synergy member, any order over $249, there's no shipping charges. And let's think about that in itself. Do you have to order in bulk now? No, do you have to hit a crazy minimum? No, you can order four times a month and not pay shipping. Everything's gonna come in one to two days. Now regarding all these manufacturer deals,   Kiera Dent (20:01) awesome.   Ted Osterer (20:15) Oh, I like to buy four to get one free. like to buy three to get one free. You hear the word free. Awesome. Great. Now we do have a lot of offerings just like that care, right? However, we've negotiated the net costs of those buy four, get one threes, get one free, buy three, get one free for just one. So you can order one. You don't need to spend $700 on your favorite composite to get one free. And now shade C3 is going to sit on your shelf for the next three years and it expires. You're going to throw it away anyway. So you wasted all that money.   Kiera Dent (20:23) Right.   Mm-hmm.   Ha!   Ted Osterer (20:43) The point of us is inventory control. It's cash flow management. I mean, if cash is what you're worried about, well guess what? mean, order as you go, you're probably not gonna pay shipping anyway. You have the supply you need. My goodness, Kara, have you ever had to clean out a supply closet? Is it not the worst day of the month? You know, when people order the wrong things, yeah, maybe you'll return it, or what are you gonna do? You're gonna check it off that checklist and then put it where you think it goes. Now it's gonna sit there forever. Yikes, right?   Kiera Dent (21:02) Yep.   Yep.   Ted Osterer (21:13) You know,   with Darby, things are easy to return. You order as you go, it's not gonna get lost in some shuffle if you order as you go, right? We are partnered getting discounts with Strom and NeoDent for implants and BioHorizons and Zest for the locator attachment through overdenture materials, Comet and Brassler for rotary. ⁓ We just rolled out our partnership with Bisco. We're partnered with UltraDent, Crestor, LB, Phillips. I'm going to put your listeners to sleep as I shamelessly plug these.   Incredible companies offering the incredible deals are giving our members but the whole point of us is Carrie said you love to shop Bad news pal. I'm taking that phone away from you. We've done that shopping for you We know where your pricing should be is every price the lowest price on the market. I can't confidently say yes It's not true. I can confidently say that a lot of them are the best price in the market But every price is going to be competitive and if you're taking four or five hours to place an order with six tabs open   texting four different reps. That's four patients that you could have seen in that time. not only, let's say you order from all those places. Now you got five different shipping charges. And now you don't know when any of these orders are gonna come. It could take weeks. Something could be on back orders. Something could be expired. But hey, you saved a dollar on gloves. Congratulations, you know?   Kiera Dent (22:16) you   I love it. And I think that this, is why I like Synergy. I feel like it's, you get the Costco discounts without the bulk requirements. And that's something that I really enjoyed about it because something we teach with our clients is do not be stocking up. I remember I worked at Midwestern University's dental college for a few years. And I remember I went through their supplies and because there was so much   Ted Osterer (22:44) Yep.   Kiera Dent (22:58) We, like, I remember throwing away boxes and boxes and boxes of expired supplies, things that we couldn't use anymore. And it was disgusting. And I was shocked and I was like, that's it. We have to get this to where we can see everything. And so we're really big in consulting of like tip out bids, having clear things, having it where your order is not like tucked in boxes and nooks and crannies. ⁓ And the way you're able to do that is by buying as you need it, rather than buying. Like I remember buying when I was an assistant ordering.   Ted Osterer (23:07) What a waste.   Kiera Dent (23:25) I think like 10 boxes of gloves. Like we had them stacked everywhere. It was just like an absurd amount because we were like, well, we got the deal. We need to have this versus like, no, like what are we using? That also keeps our costs down. We're not having these high end fluxes and low drops in our supplies. We're able to have that more consistent, have more consistent overhead. And like you said, sometimes Costco is not the cheapest. Sometimes I can get it cheaper at other places, but the reality is the time we're saving and also the more dentists buying within Synergy.   more we're able to get the bulk discount. So it's like, it's the biggest DSO you can be a part of without being a part of a DSO, like air quotes around it, because you're not a part of a DSO, but it's the collective community group that's driving down the pieces for it. And Ted, correct me if I'm wrong, I feel like when I've talked to Synergy in the past, you don't have to give up your reps, because I know people get really weird about like, but like we've been best friends with so and so, and it's like, you can still order from the companies you want. Is that correct? Or do you need to like order through Benco? I thought it was like something with that, but help us understand like,   Do I have to give up my rep? Do I have to only order through your guys' people? How does this work for me to transition over? Because I do know dentists are very loyal and I think that's an amazing attribute. I would say like stay loyal. Also make sure that your overhead's making sense as you're going and buying supplies.   Ted Osterer (24:36) If you're a member of Center Gentle Partners, feel free to order from whoever you'd like. There's no minimums or anything like that. Now, are you better off buying from the suppliers in our network if you're trying to save money and time? Yes, like you just said. So Darby's our anchor supplier. They're the only distributor that we work with. If you're best friends with the Banco rep and you're looking to save money,   and you give us a shot and like I said the sole point is to save money we can very much help you and there's plenty to go around that if you need to order from Banco who you mentioned earlier or any other distributor have at it but I mean if we can cut your supply cost by 25-30 % you keep your reps for service you keep your reps for whatever you choose to keep them for yes by all means we are not offended there's no exclusive like that.   Now relationships are important. know, like you said that regarding manufacturers, if you have a rep already with Darby, you don't have to change who you're already ordering from as long as they're network. We don't force you to do anything differently. But hear me out. You brought up Costco. Now, you know, you went to Costco, you you only have how many free hours in a week? You know, either you can get that at Costco or you could spend the gas money and the time.   Kiera Dent (25:44) Yeah.   Mm-hmm.   Ted Osterer (26:01) to hit up Walmart and Publix and somewhere else on the way home and now you're too tired to go do whatever it is that you wanted to do that night. But hey, you saved like 26 bucks, have at it, well done. How valuable is your time to you? Yeah.   Kiera Dent (26:05) Yeah.   Well done.   Yeah. And if your gas is $7 a gallon, you did not actually make any money. thinking about that, but like for dentists, I think there's a good book, Dan Martell, I raved about him quite a few times to buy back your time. And I think this is a zone where we can have, where you can actually save time. You can save money and you can actually, even your assistant. So doctors, you might not be ordering, but your assistant's ordering. Think of like, if I didn't have to give up five hours or four hours of my assistant's time, which is what I used to have to block off.   Ted Osterer (26:22) You   Kiera Dent (26:43) and you can see more patients with that assistant rather than them ordering that right there is a cost saving. So I did some quick math because I heard what you said. If we are able to save you usually 25 % on your supply costs. So I just thought, okay, let's say there's a million dollar practice. This million dollar, that's about 83,000. We'll just do 84,000 rough math. A month is what this practice would be producing. We like as a consulting company for your supply costs to be about 5 % of that. So I was like, okay.   That'd be like 4,200 bucks that month that could go towards supplies. If you guys save 25%, that's a thousand dollar savings, over a thousand dollar savings on that 4,200 a month. I was thinking about that, like a thousand dollars a month. This is on a million dollar practice. I didn't go for a sky high one. If you're bigger than that, obviously it's way more than that. But I just thought Ted, like, if you could save a thousand dollars a month, cause I know you guys have this, like you guys have sexy stats on how much you're able to save practices. I understand you might have to have two, three conversations with your reps.   of like, guys, for us, we care about you, we love you. The reality is, I'm willing to have that conversation if I'm gonna get thousand bucks a month. Because that's now $12,000 for the year. And I think about, well right there, if you're looking at other things, virtual assistants can cost you $12,000 for a year. They can do all your billing, they can do outsource pieces for you, you could hire a personal assistant for you for $12,000. Even that extra $1,000 a month, I'm thinking, could you bring on different team members for that?   What does that look like? I understand like a full assistance not going to cost you 12 grand, but I'm like virtual assistance are outsourced billing, different things that you could use those funds for that right there to me. I'd be willing to have some conversations and just look at. So that's where I want to, I'm really big on numbers because I'm like, cool, 25%. But I'm like, when it breaks down to like thousands a month that I could then reinvest and use in better areas, just like I'm like, you guys, you can keep spending money on Indeed. Go for it. And I'm not here to say indeed is not great.   but you could also switch to AvaHR, which used to be VivaHR. It's literally 149 bucks a month for unlimited posting of ads. I took my cost of posting ads. I'm doing the same thing. I'm literally posting ads on the exact same platforms. I used to spend $15,000 a year on that, and now I pay about $1,200 a year. Right there, I'm like, that's a switch I'm willing to make. Yes, bummer, I don't get to like post directly to Indeed anymore. Same thing, I don't maybe get to like buy directly from my rep.   you still can keep the relationship. Like if you need to buy equipment or different things like that, like you can still keep the relationship. But I think, and they will try to sweet talk you, but I've seen it with the buying groups, the savings that you get, I just say have the conversation. A thousand bucks a month, go on, get a massage, do something fun. Like, I don't know, take your kids on vacation for 12 grand, whatever it is, but that's just literally buying the same materials through a different platform and getting...   money kickback. don't know. To me, Ted, it's always been a no-brainer, which is why I bring you guys on the podcast. So that's my spiel. But Ted, anything you have to take, wrap this up because I think with the tariffs, with the rising costs, realizing it's not that big of a deal, buy as you go. You can use these buying groups. You can be like a DSO, but you can buy what you need, not having to get all these deals. You're able to cut your costs. You said about 25 % on supplies and just go look at what you spent on supplies last three months. Think if you got 25 % of that back.   I think I'd be willing to have a conversation. But Ted, you tell me what you think. Those are my thoughts on this.   Ted Osterer (30:06) I said, I was going to say like the exact same thing, unfortunately, but I, you know, I'll take that one. I'll take that one second further to really, really simplify it. Right. And just summarize everything you just said. You know, we're partnered with over 50 supply partners, including eight different labs. Right. So as a consulting agency, right. Like we see labs as high as 10, 15%, you know, it should be what six to 8%.   Yeah, so I mean, let's say you're a million dollar practice. That's the practice Kiera just said. If I save you just 1 % of your overhead, that is a $10,000 that Kiera's talking about. And it is so easy to save that as a member of Synergy. And my goodness, thank you so much for having me on. It really means a lot. And thank you for acknowledging.   Kiera Dent (30:59) Yeah,   of course. I think it's a matter where Ted, I, when I get really passionate about things, like I love Swell. They do their Google reviews so well, you're able to save costs on your marketing, but get like really incredible patients. When I see a zone where I'm like, supplies are supplies are supplies. I understand you love your rep, but I'm like, supplies are. If I can get the exact same anesthetic, like I need my Lido, it's certified and I can buy it from Benco or I can buy it from Shine, but I can get it for...   X versus Y and I'm going to save substantially to me that's a way doctors it. I think that this is just being a higher level CEO that realizes just like DSO CEOs do as much as I love the product from X. I'm going to buy it from here because I'm literally able like it's the exact same thing. just get it on sale. So why would I not do that? And as a female like that's girl math for you Ted. Like if I can get it on sale, I'm going to buy it because I can use it to go get what I want over here. I just think like   These are the zones, dentists, that the elites do. These are the zones that the multi-million dollar practices are doing. So learn from their strategies. Again, it's gonna be one, two, three, maybe a little bit uncomfortable conversations. You don't need to burn the relationship. But I would say if I was you sitting there looking at my overhead, looking for ways to do cash flow, I would radically consider something that's not going to impact your patient care, that's going to make your practice much easier and also give you more time back in your life. So that's why I you guys on. Again, I don't work for Synergy. We don't have an affiliate relationship with them.   I love them, I adore them. I truly think you guys are just doing a great thing in the business. We are working on a partnership with them in the future for all of our clients. It's something that's really been big on my mind because I feel like, hey, why not? All of our clients that are with us, let's get them the best deals. But this is why I wanted you guys on the podcast. So Ted, how can people connect with you? How can they try you guys out? Again, you don't have to burn your rep. can just go even test it out. ⁓ But how can they try you guys out just to see what this looks like for their practice?   Ted Osterer (32:53) Go to the TheSynergyDentalPartners.com know, leave your information with us. Please, please, please tell us that the A team sent you, you know, of course extra promotional offers if the A team, I mean, A plus team in my book, of course. ⁓ Yes, yes, A plus plus. And please let them know that you were sent by them so we can make the offering even more attractive for you. And you know, when you join Synergy, you don't even have to have that typical conversation. You can just hide in the bathroom.   Kiera Dent (33:05) Thank you. Thank you. I agree.   Ted Osterer (33:23) and we're all good. It's okay.   Kiera Dent (33:25) Yeah,   it truly is. Don't make this wild, you guys. ⁓ Ted, I appreciate it. Thank you so much for coming and talking about what the reality is and what things have gone up in pricing and how you guys have been able to watch it go up and down. You're seeing so many more supplies than just the solo practitioners seeing. so you're able to see, kind of like stock markets, we're able to see at a bird's eye view of what's really going in the landscape of it. And I want to just remind people, you guys, the future is bright. No matter what's going on, the future is bright. There's always solutions.   Ted Osterer (33:29) Thank you.   Kiera Dent (33:53) And I think right now is where we get a bit more scrappy, a bit more innovative, and truly you shouldn't be seeing much of a hit. Like shoot, if you're seeing a hit, just switch over to Synergy and you won't even see that hit. So try it out. ⁓ Ted, thank you for being on the podcast with me and thank you for everybody. I really think this is an awesome way for you guys to truly take care of your practice, take care of your patients, and make life easier, which is what we're all about. So Ted, thanks for joining me today. I super appreciate you.   Ted Osterer (34:03) Yeah.   ⁓ I'm happy to be here. Thanks again.   Kiera Dent (34:19) And for all of you listening, thanks for listening and we'll catch you next time on the Dental A Team Podcast.

Dental Digest
Back-to-Back Class IIs with Dr. Matt Burton

Dental Digest

Play Episode Listen Later Jul 8, 2025 59:28


Join Elevated GP: www.theelevatedgp.com Follow @dr.melissa_seibert on Instagram Net32: https://www.net32.com/ Founder of Burton Dental Innovations LLC, Matthew Burton, DDS, developed the BurtonBands and VursaWedge matrix system to help dentists achieve more predictable and favorable Class II composite results with improved efficiency and optimal outcomes. Dr. Burton specializes in Class II composite restorations at his private practice in Frankfort, Illinois, and he's leveraged his insights to develop and market new solutions for dentists who face the same challenges in their own practices.

The Dental Hacks Podcast
AME: Adulting and the Recall Practice

The Dental Hacks Podcast

Play Episode Listen Later Jul 7, 2025 30:34


Alan reflects on the importance of maintenance, both in car care and dental practices. He discusses the parallels between regular car maintenance and consistent dental care, emphasizing the benefits of methodical upkeep to avoid surprises and extend longevity. Dr. Mead proposes using AI to create comprehensive dental maintenance reports for patients, akin to car service records, to improve recall practices and patient engagement. The point is that car owners and patients can actually take pride in being responsible for themselves. Key takeaways: Embrace the "Adulting" Mindset: Just as regular car maintenance is a sign of responsible adulthood, so is consistent dental care. Patients who come in for regular recalls are already in a mindset to take care of their health, making them more receptive to your recommendations. Improve Your Communication: Car dealerships often provide a detailed report of what was checked, what was done, and what might need attention in the future. Dentists can adopt a similar strategy by providing patients with a clear, concise summary of their visit, including visual aids like intraoral photos, to reinforce the value of the appointment. Plant Seeds for Future Treatment: Use the recall appointment to educate patients about potential future needs. Mentioning a tooth that might need a crown down the line plants a seed, so when the time comes for treatment, the patient is already prepared and understands the necessity. Some links from the show:  Plaud.ai Voices of Dentistry 2025 (August 1-2, 2025 in Gilbert Arizona! Blue Lake Fine Arts Camp Join the Very Dental Facebook group using the password "Timmerman," Hornbrook," "Gary," "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code “VERYDENTAL10” you'll get another 10% off your order! Go save yourself some money and support the show all at the same time! -- The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! -- Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! -- CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even  their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!

The Dental Download
274: From Drowning in Corporate America to Switching Careers to Pursue Dentistry! (Mary Papandreas)

The Dental Download

Play Episode Listen Later Jul 7, 2025 38:12


***A-Dec Smart Start!***: https://bit.ly/4es1yxLMary Papandreas shares her unique journey to dentistry, detailing her transition from engineering to dental school at Penn Dental Medicine. She discusses the challenges of balancing work and study, the intricacies of the dental school application process, and her aspirations to specialize in orthodontics. Mary emphasizes the importance of personal connections, staying true to oneself, and the realization that it's never too late to change one's career path. Her story is one of resilience, passion, and the pursuit of a fulfilling career in healthcare.Mary's Instagram page: https://www.instagram.com/nevertoothlate/?hl=enEngage with the podcast on Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/dentaldownloadpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Haley's Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/dr.haley.dds⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Keywordsdentistry, dental school, orthodontics, career change, education, dental applications, student life, healthcare, personal growth, professional development