Podcasts about golden goose scheduling

Episode #385: Welcome to the Let's Go Win Podcast! In this episode, JM Ryerson engages in a profound discussion with Dr. Chris Phelps, an accomplished entrepreneur and general dentist. Dr. Phelps, a past co-host and creator of the Dental Slang Podcast, is also an Amazon best-selling author of "Grow Your Dental Membership Plan." With national recognition as the Doctor's Choice National Dental Award winner in 2016 and 2018, Dr. Phelps stood out among 6000 nominees for his contributions to dentistry. He is the founder of Golden Goose Scheduling, a leading new patient scheduling service for dentists in the US and Canada, and Dental Membership Direct, an online tool for managing in-house dental membership plans. Dr. Phelps shares his unique approach to problem-solving, which has significantly influenced his business success. The conversation highlights the high suicide rate among dentists, emphasizing the critical need for mental health support within the industry. Dr. Phelps offers practical solutions to the common conflicts dentists face in running their practices and improving their well-being. They explore the importance of recognizing individual strengths through assessments like the Colby Index to optimize team performance. Dr. Phelps recounts a compelling story of resolving a conflict between two assistants by identifying a Colby conflict and creating a unified approach. Further into the discussion, Dr. Phelps emphasizes the importance of asking insightful questions and maintaining curiosity when dealing with team struggles, advocating for giving team members the benefit of the doubt. The episode underscores the necessity of prioritizing mental health, engaging in hobbies to recharge, and maintaining a balanced life. They conclude by discussing effective time management and strategic scheduling, essential for ensuring both business success and personal well-being.Contact Dr. Phelps:Website: https://www.thephelpsinstitute.comInstagram: https://www.instagram.com/dr.christopherphelpsFacebook: https://www.facebook.com/profile.php?id=100054304789631LinkedIn: https://www.linkedin.com/in/dr-christopher-phelps-2b48b718Time stamps00:00 Introduction08:41 Conflicts in Running Dental Practices15:26 Accepting and Utilizing Individual Strengths29:50 Prioritizing Mental Health and Recharging through Hobbies37:18 Strategic Time Management and Scheduling for Business and Personal Well-being

Episode Summary: This episode features Dr. Chris Phelps, a general dentist, Amazon best-selling author, entrepreneur, and founder of Golden Goose Scheduling and Dental Membership Direct. Dr. Phelps shares his expertise in dental marketing, discussing the challenges and strategies for effective patient acquisition and practice growth. About the Guest: Dr. Chris Phelps is renowned for his contributions to dental marketing and practice management. He is an author, entrepreneur, and the brain behind several successful dental-related ventures. His book, "The Complete Dental Marketing Book," is a comprehensive guide for dentists looking to enhance their marketing efforts. Key Takeaways: Effective Marketing Strategies: Dr. Phelps emphasizes the importance of tracking marketing efforts and adjusting strategies based on data. He shares insights on how to improve patient conversion rates and the significance of messaging in marketing campaigns. Internal Marketing and Patient Referrals: The discussion includes innovative internal marketing strategies, focusing on how to encourage patient referrals effectively. Leveraging Technology and Community Platforms: Dr. Phelps highlights the use of platforms like Next Door for community engagement and patient education, demonstrating how dentists can position themselves as authorities in their local communities. Maximizing Practice Profitability: The episode covers various aspects of making a dental practice more profitable, from reducing expenses to exploring alternative investment opportunities for dentists. Why You Should Listen: This episode is a goldmine for dental professionals seeking to enhance their practice's marketing and profitability. Dr. Phelps' experience and practical advice provide listeners with actionable strategies that can be implemented immediately. Whether you're struggling with marketing inefficiencies or looking for fresh ideas to attract more patients, this episode offers valuable insights and solutions.   DPH Coaching Operational Excellence: Strategies to streamline practice operations for efficiency and growth. Team Building and Leadership: Techniques to build a cohesive team and lead effectively. Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success. Personal Development: Coaching on personal growth to enhance professional performance. Visit www.dentalpracticeheroes.com to Learn more   Visit www.ColoradoSurgicalInstitute.com for more information about CE courses and get 10% off as a DPH listener!

Today I'm joined by my brother from another mother, Chris Phelps, who is an entrepreneur, general dentist, podcaster, and bestselling author. Also a certified COLBY trainer, certified in ethical influence with the Cialdini method, founder of Golden Goose Scheduling, and much more, Chris joins us to share insight into the strategies he has used and the methods that actually work when it comes to marketing a dental practice.  Check out the show notes for more information! P.S. Whenever you're ready, here are some other ways I can help fast track you to your Freedom goal (you're closer than you think) : Schedule a Call with My Team: If you'd like to replace your active practice income with passive investment income within 2-3 years, and you have at least 1M in available capital (can include residential/practice equity or practice sale), then schedule a call with my team. If it looks like there is a mutual fit, you'll have the opportunity to attend one of our upcoming member events as a guest. Become a Full-Cycle Investor: There are many self-proclaimed genius investors today who think everything they touch turns to gold. But they're about to learn the hard way what others have gained through “expensive” experience. I'm offering a free report on how to become a full-cycle investor, who knows how to preserve and grow capital in Up and Down markets. Will you be prepared when the inevitable recession hits? Get your free report here.

Today we are joined by Dr. Chris Phelps of The Phelps Institute to discuss Work Smarter, Not Harder; Marketing to Your Ideal Dental Clients and much more!Dr. Christopher Phelps is an entrepreneur, general dentist, and an amazon best-selling author of the book, Grow Your Dental Membership Plan and The COMPLETE Book On Dental Marketing. He is a certified Kolbe Trainer and is also an expert in the science of ethical influence and persuasion having received his Cialdini Method Certified Trainer (CMCT) certification under acclaimed behavioral scientist, Dr. Robert Cialdini.He currently practices in Charlotte NC and is the cohost on the Dental Slang and Marketing Mindset podcasts. He is the founder and president of Golden Goose Scheduling, The Phelps Institute, and Dental Membership Direct. Golden Goose Scheduling helps practices answer and schedule more new patient calls while reactivating patients who are overdue for hygiene care. The Phelps Institute was founded to train Dentists in both the clinical and business aspects of running their practice.  At Dental Membership Direct, his team helps offices create, implement and grow their own in-house dental membership plan.Recently, Dr. Phelps Co-Founded, Your Marketing CEO.  Your Marketing CEO advises practices to make sure they are getting a return for their marketing investment.Learn More:https://www.thephelpsinstitute.com/ ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick's LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/

This ENCORE Episode focuses on getting your marketing ROI for your start UP

BEFORE OPENING‍In this episode Dr. Chris Phelps tells us his 3 proven startup marketing methods he utilized BEFORE OPENING his doors to ensure, that when he was open to the public, he had new patients on day one. We discuss how direct mailers are huge component ONLY if you know what you are doing (and Chris gives us the exact formula he utilizes to ensure you know what you are doing). Then we discuss local paper advertisement and then... ground marketing! Chris lets us know the timeline, the verbiage he utilized, how much he paid, if he used any incentives (why or why not), and more!‍For those interested in learning more about patient mindsets, improving their ability to schedule new patients and increase case acceptance, they should come in person or online to my July 8-9 Principles of Persuasion in Dentistry workshop.  https://thephelpsinstitute.ticketbud.com/popFor those interested in learning more about how Golden Goose Scheduling can be first in line or back to help the team answer and schedule more new patient phone calls or find out about our discounted pricing for start up practices, they can email us at support@goldengoosescheduling.comYou can reach out to Dr. Chris Phelps here:Email: chris@drphelpshelps.com‍If you want your questions answered on Monday Morning Marketing, ask me on these platforms:My Newsletter: https://thedentalmarketer.lpages.co/newsletter/The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041

BEFORE OPENING‍In this episode Dr. Chris Phelps tells us his 3 proven startup marketing methods he utilized BEFORE OPENING his doors to ensure, that when he was open to the public, he had new patients on day one. We discuss how direct mailers are huge component ONLY if you know what you are doing (and Chris gives us the exact formula he utilizes to ensure you know what you are doing). Then we discuss local paper advertisement and then... ground marketing! Chris lets us know the timeline, the verbiage he utilized, how much he paid, if he used any incentives (why or why not), and more!‍For those interested in learning more about patient mindsets, improving their ability to schedule new patients and increase case acceptance, they should come in person or online to my July 8-9 Principles of Persuasion in Dentistry workshop.  https://thephelpsinstitute.ticketbud.com/popFor those interested in learning more about how Golden Goose Scheduling can be first in line or back to help the team answer and schedule more new patient phone calls or find out about our discounted pricing for start up practices, they can email us at support@goldengoosescheduling.comYou can reach out to Dr. Chris Phelps here:Email: chris@drphelpshelps.com‍If you want your questions answered on Monday Morning Marketing, ask me on these platforms:My Newsletter: https://thedentalmarketer.lpages.co/newsletter/The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041

Maximizing results from your Dental Marketing EffortsDr. Christopher Phelps is an entrepreneur, general dentist, and an amazon best-selling author of the book, Grow Your Dental Membership Plan.  He currently practices in Charlotte, NC and is the host of the Dental Slang podcast. Today Dr. Phelps covers Maximizing results from your Dental Marketing Efforts.He is the founder and president of Golden Goose Scheduling, The Phelps Institute and Dental Membership Direct. Golden Goose Scheduling helps practices answer and schedule more new patient calls while reactivating patients who are overdue for hygiene care.   The Phelps Institute was founded to train Dentists in both the clinical and business aspects of running their practice.At Dental Membership Direct, he helps offices create, implement and grow their own in-house dental membership plan.Dr. Phelps is a certified Kolbe Trainer and is also an expert in the science of ethical influence and persuasion having received his Cialdini Method Certified Trainer (CMCT) certification under acclaimed behavioral scientist, Dr. Robert Cialdini.  In 2016 and 2018, Dr. Phelps was nominated by his dental colleagues and selected the top honor as the Doctor's Choice National Dental Award winner.  Due to his high degree of peer recognition and professional achievement, in 2020, he was recognized by the Global Summits Institute as being one of the Top 100 Dentists in the World.Want to learn more about The Phelps Institute?Visit: ThePhelpsInstitute.comWant to Listen to all of The Dental Brief Episodes?Visit:  dentalbrief.comOur Sponsor: OmniPremier.com 

In this episode with Dr. Phelps, we discussed his new dental marketing book, 5 stages of the new patient cycle, the silent killer of most dental offices production and marketing ROI, and much more. Dr. Phelps and I met at a dental networking event in Charlotte. Our conversation was pretty exciting because he is a dentist that understands marketing and the need to convert new patient leads. With Med Rank Interactive being a dental marketing agency, we both found that our tools, experiences, and passion to help the dental space is needed to help dentists grow their profitability and assist patients with their oral health. Dr. Christopher Phelps is an entrepreneur and general dentist in Charlotte, NC. He is the host of the Dental Slang Podcast and an Amazon best-selling author of the book, Grow Your Dental Membership Plan. In 2005, he launched the Phelps Institute, which today is dedicated to providing Dentists live patient experiences to go along with their didactic learning. In addition, Dr. Phelps' Strategic Practice coaching group works with Dentists on the business side of things to help Doctors reach their goals and grow their practices. In 2016 he launched Golden Goose Scheduling which has since become the premier new patient scheduling service for Dentists in the US and Canada. Recently, he partnered up with Dental Membership Direct which is an online software tool to help Dentists create and manage in-house dental membership plans they offer to uninsured patients. Dr. Phelps is a Kolbe Certified Trainer and is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the Authority in this field, Dr. Robert Cialdini and was awarded the title: Cialdini Method Certified Trainer (CMCT). Dr. Phelps: https://www.drphelpshelps.com/about/ The Phelps Institute: https://www.thephelpsinstitute.com/ Golden Goose Scheduling: https://goldengoosescheduling.com/ Dental Membership Direct: http://www.dentalmembershipdirect.com/optin31569574 Med Rank Interactive: https://medrankinteractive.com/ #healthcaredigitalmarketingpodcast #lamarhull #marketingpodcast #medrankinteractive #drphelps #dentalmembershipdirect #dentalmarketing #newpatients #goldengoosescheduling #dentalcoaching #dentalslangpodcast

We discuss The Cialdini Method of training, The Phelps Institute, Call Tracker ROI, and Golden Goose Scheduling. Dr. Phelps explains the power of persuasion and the importance of properly collecting and measuring phone call data for your dental practice to be successful. Go to www.DealsforDentists.com to find discounts for Dr. Phelp's companies and new customer offers from vendors across the industry.

Dr. Christopher Phelps is an entrepreneur, general dentist, and an amazon best-selling author who practices in Charlotte NC. In his first 7 years of practice he grew the revenue of his practices by a factor of 10X, going from 1 practice location to 4 locations. After selling two of those offices for profit, Dr. Phelps focused on maximizing the capacity of his remaining 2 practices and had 2 consecutive years of $1,000,000 revenue growth at Each of the two practices, effectively collecting with 2 offices what he had collected when he owned 4 offices. A major part of this success was the Call Tracker ROI program he developed out of his own marketing needs and issues. With it, he was able to increase his new patient numbers from 60/month to averaging over 300/month; all the while decreasing his marketing expenses by 74%. In 2016 he launched Golden Goose Scheduling to help practices answer and schedule more new patient calls so they didn't have to pay more in marketing money to get them.   In 2016, out of 6000 dentists who were nominated across the US, Dr. Phelps was selected as the Doctor's Choice National Dental award winner. In addition, to being a Kolbe Certified Trainer, a key opinion leader to several large dental companies & understanding how to get new patients in the door, Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the Authority in this field, Dr. Robert Cialdini and, out of the thousands of people who apply yearly, was one of only two selected and awarded the title of Cialdini Method Certified Trainer (CMCT).

Part 2 of a 2 episode feature. In this episode, Dr. Gina Dorfman interviews Dr. Chris Phelps, creator of Golden Goose Scheduling and CallTracker ROI. In the second half of this podcast they discuss team management, assigning the correct jobs to the right employees, and creating and achieving trackable ROI for new patients.

Part 1 of a 2 episode feature. In this episode, Dr. Gina Dorfman interviews Dr. Chris Phelps, creator of Golden Goose Scheduling and CallTracker ROI. In this first half of the episode, they discuss the Kolbe concept for measuring success and how to have the right team members implement systems and processes. Visit http://www.drphelpshelps.com/seminars/

Answering phone calls can and managing phone protocols can be a huge bottleneck in practice growth and acquiring new patients. There is often a huge missed opportunity in many practices and many phone calls go missed and unanswered. In this episode of the SEID Podcast we are joined by a dental entrepreneur who has sought to solve that problem. Dr. Christopher Phelps is a practicing dentist in Charlotte NC and founder of Call Tracker ROI and Golden Goose Scheduling. In this episode we talk about how the phone can be a huge bottleneck to practice growth and new patients and how to correct that, the most important things to know about converting a new caller into a new patient, and ways that dental students and new grads can improve their patient communication in order to close treatment plans. Episode Resources: Dr. Christopher Phelps - drchrisdmd@gmail.com http://www.drphelpshelps.com/seminars/ SEiD Email - seidpodcast@gmail.com SEiD Facebook - https://www.facebook.com/SEiDUNC/ SEiD Instagram - seid_unc

On todays's show Cole, Lu, and Scotty sat down with Dr. Chris Phelps! Dr. Phelps is a practicing, entrepreneurial general dentist in Charlotte, North Carolina. He is an amazon best selling author, multiple practice owner, associated with Call Tracker ROI and Golden Goose Scheduling, and was selected as the Doctor's Choice National Dental Award Winner in 2016. Need we say more? What was discussed on the show: - How to set your GOAL and ACHIEVE it - How to manage MULTIPLE practices - How to go from 60 NEW PATIENTS per month to 300 NEW PATIENTS per month - How to gain new patients and at the same time DECREASE your marketing expense  - How important INFLUENCE and PERSONAL PERSUASION are for a dentist - And MUCH MORE! Resources for Life and Dentistry: Click HERE to leave us a review  www.lifeanddentistry.com  Facebook Instagram  Twitter  If you have any questions you can send us an email to lifeanddentistry@gmail.com  Thank you all so much for listening to the show! We couldn't do this without you all! Enjoy!

In this episode, I chat to Dr Chris Phelps a dental practice owner and an expert in the Science of Influence and Ethical Persuasion. We discuss ethically marketing your practice, decreasing no shows and getting a higher case acceptance rate for your practice. An entrepreneur and Amazon bestselling author, Chris is also a general dentist practicing in Charlotte NC. In his first seven years of practice Chris grew his practice revenue by a factor of 10X: growing from one practice location to four. After selling two of those offices for profit, Chris focused on maximizing the capacity of his remaining two practices and enjoyed two consecutive years of $1,000,000 revenue growth in each of the two practices, effectively collecting with two offices what he had collected when he owned four. The Call Tracker ROI program he developed played a major role: decreasing missed calls by 90% and increasing team conversions of new patient appointments over the telephone from 24% to over 86% which helped increase his new patient numbers from 60/month to averaging over 300/month; all the while decreasing his marketing expenses by 74%. In 2016 he launched Golden Goose Scheduling to help practices answer and schedule more new patient calls so they didn't have to pay more in marketing money to get them. Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the authority in this field, Dr. Robert Cialdini, and is the only dentist in the world to be named a Cialdini Method Certified Trainer (CMCT). Chris uses Cialdini's Principles to ethically steer patients to more referrals, decreased no shows and higher case acceptance. In this episode we discuss: 4:45: How Chris began his early career as a dental practice owner 6:46: How he grew multiple practices 12:34: How Chris took the two worst performing practices made them high performing 23:14: How to ensure patient commitment to appointments and decrease no-show rates 27:39: How to use the contrast and compare method to increase patient case acceptance rates. 28:56: The art of turning someone's dental need into a dental want 32:15: Why walking people down the price stairs is more effective than up 38:27: One handy trick you can use on your intake forms to encourage a proactive patient mindset 41:45: Are membership models the future of dental practices? Find out more about Dr Chris Phelps https://www.strategicpracticeaustralia.com/

Welcome to back to the Shared Practices Podcast! This week our guest is Dr. Chris Phelps. He is a dentist practicing in Charlotte, North Carolina that owns a practice with $3 million in revenue and has plans to take it to $6 million! In this episode George and Dr. Phelps discuss Robert Cialdini’s 6 Principles of Influence and how YOU can be successful by implementing them into your dental office. Dr. Phelps offers a 2-day workshop on these principles, the systems he created around them, and how to ethically tap into them. Dr. Phelps also created his own platforms “Call Tracker ROI” and “Golden Goose Scheduling” to give dentists data about their marketing dollars and new patient phone calls to the dental office. With these services, Dr. Phelps can see if you are having problems, address what are they, and how can you fix them. Thanks for listening to this week’s episode of the Shared Practices Podcast! Download George’s new eBook For more information about Laurel Road Visit: https://www.laurelroad.com/sharedpractices/ Team up with Dental Planet at: https://www.dentalplanet.com/  Be sure to mention “Shared Practices” to receive additional discounts! Our Episode Resource Page where you can find all of the resources from our episodes - for free! Join our Facebook Group! Reach out to George- George@sharedpractices.com Dr. Chris Phelps is a graduate of Nova Southeastern University College of Dental Medicine. He is general dentist practicing in Charlotte NC. Dr. Phelps is also an expert in the Science of Influence and Ethical Persuasion. He has studied under the authority in this field, Dr. Robert Cialdini, and is the only dentist in the world to be named a Cialdini Method Certified Trainer (CMCT). Chris uses Cialdini’s Principles to ethically steer patients to more referrals, decreased no shows and higher case acceptance. For more information about Dr. Chris Phelps, his seminars, or services visit: http://www.drphelpshelps.com/