101 Innovation Hacks - We Help you Delight your Customers

Follow 101 Innovation Hacks - We Help you Delight your Customers
Share on
Copy link to clipboard

Do you want to learn how to solve problems faster and with more fun? Do you want to learn how to run great customer interviews? Do you want to learn how Design Thinking can improve the Customer Experience? Every two weeks, Peter Dern and Adam Egger will

Adam Egger


    • May 21, 2024 LATEST EPISODE
    • every other week NEW EPISODES
    • 19m AVG DURATION
    • 17 EPISODES


    Search for episodes from 101 Innovation Hacks - We Help you Delight your Customers with a specific topic:

    Latest episodes from 101 Innovation Hacks - We Help you Delight your Customers

    The Art of Asking: How to Understand Anyone with Design Thinking

    Play Episode Listen Later May 21, 2024 24:09


    Want to improve your communication skills and understand anyone's perspective?Join us as bestselling author and design thinking expert shares her unique approach to collaboration and asking the right questions. Discover how to transform your meetings from chaotic to productive and unlock the true potential of human connection.

    How to Avoid Manipulation in Life

    Play Episode Listen Later Mar 22, 2024 15:38


    In this episode, we are talking about Peter's new book about manipulation, psychology, and biases. Get full access to Simply Good Work Life at 101innovationhacks.substack.com/subscribe

    AI Revolution Heats Up - Groundbreaking New Chatbots & AI Hacks for LinkedIn!

    Play Episode Listen Later Mar 18, 2024 16:59


    This episode is a game-changer for anyone interested in AI!We're diving deep into the latest advancements that are reshaping the world:* Claude 3: Anthropic's Chatbot Sets New Standards - Claude 3 is a revolution in the chatbot world! Anthropic's Claude 3 is here, boasting human-like responses that will blow your mind. * Custom Chatbots: Your Secret Weapon for Success - Forget generic chatbots! We'll show you how to powerful, custom chatbots tailored to specific needs are the future. Imagine chatbots that perfectly reflect your brand voice and consistently deliver the results you crave.* AI Takes Over Businesses: From Feedback Analysis to Efficiency Hacks - AI isn't just for tech giants anymore. Learn how businesses across industries, from finance to medicine, are leveraging AI to automate processes and gain valuable insights from customer feedback.* LinkedIn on Autopilot: Optimize Your Posts with AI Magic - Say goodbye to writer's block! We'll reveal how AI tools like Gemini can transform your LinkedIn presence. Discover how AI can simplify your writing, enhance readability, and craft captivating hooks that drive clicks.This episode is packed with actionable insights and mind-blowing possibilities! Tune in and unlock the future of AI!#AI #Chatbots #Anthropic #Business #LinkedIn #Claude3 #AIFuture Get full access to Simply Good Work Life at 101innovationhacks.substack.com/subscribe

    The Secrets of Effective Feedback and Interpersonal Communication

    Play Episode Listen Later Mar 1, 2024 21:01


    Do you want to communicate effectively and handle every feedback session with confidence? Join us as we discover the secrets of successful interpersonal communication with Maria Garaitanandia, a leadership expert who has helped thousands of people improve their communication, collaboration, and conflict management in global settings. In this episode, Maria shares her wealth of knowledge and experience to help you:- Understand the importance of "why" in effective communication- Discover the art of giving constructive criticism that fosters growth- Use open-ended questions to find hidden insights- Decode the unspoken language of body language- Connect with your audience on a deeper levelWhether you're an executive, a student, or simply someone looking to improve your communication abilities, this episode is packed with practical tips and actionable strategies that will elevate your interactions and empower you to achieve greater success.Connect with Maria on LinkedIn - https://www.linkedin.com/in/mariagaraitonandia/#communication #feedback #interpersonal #leadership #growth Get full access to Simply Good Work Life at 101innovationhacks.substack.com/subscribe

    #13 - Tired of your Tiredness - Sleep as a Superpower

    Play Episode Listen Later Feb 23, 2024 20:30


    Do you want to learn how to sleep better and boost your performance in work and life? If so, you need to watch this episode of our Simply Good Work Life live stream, where we explain the importance of sleep quality and quantity for your health and performance.Today, you will learn: • How lack of sleep affects your testosterone levels, confidence, and strength • How sleep quality and quantity impact your memory, learning, creativity, and mood • How to use 6 simple tips to improve your sleep quality and quantity • How to reap the benefits of better sleep for your performance and wellbeingSleep is not a luxury, but a necessity. By sleeping better, you can enhance your physical, mental, and emotional performance. Don't miss this opportunity to learn how to sleep better and boost your performance with 6 simple tips. Join us live and let us know what you think in the comments.#sleep #sleephacks Get full access to Simply Good Work Life at 101innovationhacks.substack.com/subscribe

    #12 - How to Train Your Creativity Muscle and Boost Your Business Value

    Play Episode Listen Later Feb 16, 2024 16:14


    Do you want to learn how to be more creative and valuable in your business?Do you think creativity is something you are born with or not? If so, you need to watch this episode of my Simply Good Work Life podcast, where we debunk some myths about creativity and show you how to train it like a muscle.In this episode, you will learn:* Why creativity is essential for business growth and success* How to overcome the common obstacles and beliefs that limit your creativity* How to use some simple and fun exercises to improve your creativity* How to apply your creativity to your work and increase your value and impactCreativity is not a gift, but a skill that you can learn and improve. By practicing your creativity regularly, you can unleash your full potential and achieve amazing results in your business and career.Don't miss this opportunity to learn how to train your creativity muscle and boost your business value. Listen now and let us know what you think in the comments.

    #11 - How to Be 50% More Valuable with One Skill, According to Warren Buffett

    Play Episode Listen Later Feb 9, 2024 11:46


    Do you want to boost your worth by 50% with just one skill? Do you want to know what that skill is, according to one of the richest and most successful people in the world?If so, you need to watch this episode of my Simply Good Work Life podcast, where I reveal the one skill that Warren Buffett claims can make you 50% more valuable.Hint: it's not about IQ.In this episode, you will learn:* What is the one skill that Warren Buffett says can increase your value by 50%* Why this skill is so important and powerful for your personal and professional life* How to develop and improve this skill with simple and effective strategies* How this skill can help you persuade more, and influence othersThis skill is simple, but not easy. It requires practice, feedback, and commitment. But if you master it, you will see amazing results in your career, your relationships, and your happiness.Don't miss this opportunity to learn how to be 50% more valuable with one skill, according to Warren Buffett. Watch this short video now and let me know what you think in the comments.

    #10 - The Surprising Truth About What Makes or Breaks a Culture at Work

    Play Episode Listen Later Feb 2, 2024 11:56


    What is the worst behavior you can tolerate in your workplace? According to Adam Grant, a leading organizational psychologist and bestselling author, that is what defines your culture. In this episode of the Simply Good Work Life podcast, and discuss a quote from 's podcast "Worklife" and how it applies to our own experiences. We share some examples of how bad behaviors can undermine a culture, and how to improve it by setting clear expectations, giving feedback, and rewarding positive actions. If you want to learn how to create a culture that fosters collaboration, innovation, and well-being, tune in to this episode and get inspired by Adam Grant's wisdom. #culture #adamgrant #podcast #worklife #simplygoodworklife Get full access to Simply Good Work Life at 101innovationhacks.substack.com/subscribe

    #9 - How to Be Interesting by Being Interested: The Life-Changing Quote That Boosted My Social Skills

    Play Episode Listen Later Jan 26, 2024 11:00


    Do you want to be more interesting to people? Do you struggle with small talk and finding topics to talk about? If so, you need to hear this quote that changed my life: “To be interesting, be interested.”In this episode of our Simply Good Work Life podcast, I share with you how this quote, attributed to Dale Carnegie, the author of How to Win Friends and Influence People, helped me improve my social skills and become more confident and charismatic.You will learn:* Why being interested in others is the key to being interesting yourself* How to use active listening, open-ended questions, and genuine curiosity to engage with anyone* How to avoid the common mistakes that make you boring or annoying to others* How to apply this quote to your personal and professional life and see amazing resultsThis quote is simple, but powerful. It can transform your relationships, your career, and your happiness. Don't miss this opportunity to learn how to be interesting by being interested. Watch this video now and let me know what you think in the comments.

    #8 - Incredible AI Image Generator for Social Media + Important New ChatGPT Feature

    Play Episode Listen Later May 16, 2023 16:39


    Today Adam presents a new tool that made him feel how he felt when he tried out ChatGPT for the first time. Speechless! This tool can be used to design banners, social media posts, posters, birthday cards, and invitations in no time. Incredible!Show Notes:Disable ChatGPT Historyhttps://openai.com/blog/new-ways-to-manage-your-data-in-chatgptGoogle Trends for ChatGPT, Bing and Bardhttps://trends.google.com/trends/explore?date=today%201-m&q=chatgpt,bing,bardMicrosoft Designerhttps://designer.microsoft.com/ Get full access to 101 Innovation Hacks - Bring Your Vision to Life at 101innovationhacks.substack.com/subscribe

    #7 - New Creative Tool + a ChatGPT Hack

    Play Episode Listen Later May 9, 2023 11:38


    In this podcast episode, we're going to present a fantastic new AI tool that can recognize and describe images.AdamLink to MiniGPT4: https://minigpt-4.github.io/First prompt - describe my dogSecond second - give me the recipeThe third prompt - help me save this plant#ai #ChatGPT #short Get full access to 101 Innovation Hacks - Bring Your Vision to Life at 101innovationhacks.substack.com/subscribe

    #6 - No Such Thing as a Stupid Question

    Play Episode Listen Later Jul 27, 2022 20:37


    In the last session before the summer break, we're going to answer all your questions and show you some fun icebreakers. #workshop #facilitation #innovation #icebreaker #warmup

    #5 - The ultimate waste of money or real added value - your choice

    Play Episode Listen Later Jul 12, 2022 22:53


    Learn how to prioritize problems #salestraining #innovation #sales #productdevelopment #productmanagement #ux #cx

    #4 - Your Script for The Perfect Customer Interview

    Play Episode Listen Later Jun 28, 2022 28:18


    Last time we explained what questions to ask, this time we want to show you the choreography of a good customer interview. How to start an interview, and how to talk about their emotions. Enjoy! #innovation #customerinterview

    #3 - Forbidden Questions + Virtual Icebreaker Story of your Background

    Play Episode Listen Later Jun 13, 2022 25:52


    Do you want to improve your interviewing skills? Did you know there are questions that shouldn't be asked? Today, Peter and Adam are going to teach you how to run good customer interviews. #innovation #designthinking #interviews #cx #ux

    #2 - Who's Your Mary + Icebreaker Wheel of Fortune

    Play Episode Listen Later May 30, 2022 27:33


    In this session, Adam Egger and Peter Dern are going to explain the very first step in every single innovation process - the definition of the target group. We'll show you how to easily find the right target group - your Mary. We'll start the session with one of our favorite virtual icebreakers - a wheel of fortune filled with would you rather questions. #innovation #designthinking #customerexperience

    #1 - Don't Even Try to Be Innovative! - Icebreaker Story of Your Name

    Play Episode Listen Later May 17, 2022 24:20


    In today's session, Adam Egger and Peter Dern will show you the biggest and most expensive mistakes companies make when creating new products/ services and explain how to fix them with a few simple changes.

    Claim 101 Innovation Hacks - We Help you Delight your Customers

    In order to claim this podcast we'll send an email to with a verification link. Simply click the link and you will be able to edit tags, request a refresh, and other features to take control of your podcast page!

    Claim Cancel