Podcasts about Dale Carnegie

Watch & Subscribe on YouTubeAre you struggling to grow your business while maintaining a healthy work-life balance? Discover how to achieve both financial success and personal freedom with expert insights from Mike Abramowitz.Mike Abramowitz, a business coach and co-founder of Better Than Rich, shares his journey from selling Cutco knives to helping hundreds of business owners streamline their operations and reclaim their time. With a background in direct sales and a passion for personal growth, Mike offers valuable lessons on building systems, maximizing referrals, and achieving what he calls "3x freedom" - time, money, and location.In this episode, Mike delves into the mindset shifts and practical strategies that can transform a struggling business into a thriving enterprise. He emphasizes the importance of delegation, leveraging technology, and focusing on high-value activities to scale your business without sacrificing your personal life.Additionally, Mike discusses the power of referrals, the common pitfalls of home service businesses, and the true meaning of being "rich" beyond just financial wealth. His insights on emotional clarity and presence provide a holistic approach to success that goes beyond traditional business metrics.If you're ready to take your business to the next level while reclaiming your time and freedom, don't miss this enlightening conversation with Mike Abramowitz on the Wealthy Wellthy podcast.Key Takeaways5:43 Reframing sales as influence and skill13:46 The mindset difference in successful salespeople19:59 Mike's background as youngest of eight25:43 Money journey from debt to accredited investor33:20 Working hard on the right things40:26 Common problems for home service businesses46:37 Defining "better than rich" as 3x freedomMemorable Quotes"All sales means is influence. And people might say, what's the difference between influence and manipulation? It's intent. Manipulation is for my own self interest. Influence is for the other person's self interest.""My mess is my message. And that really stuck with me big time. I was like, what can I do to turn this valley and this pain of my twenties and turn it into some sort of gift?""We need to work hard, but we need to make sure that we're working hard at the right things. That's essentially what Andrew helped me with - what are the things that somebody else can do?"Resources MentionedHow to Win Friends and Influence People by Dale Carnegie - https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034The 7 Habits of Highly Effective People by Stephen Covey - https://www.amazon.com/Habits-Highly-Effective-People-Powerful/dp/0743269519Connect with KrisstinaWebsite - https://wealthywellthy.life/Instagram - https://www.instagram.com/krisstinawiseYouTube - https://www.youtube.com/@krisstinawiseKrisstina's Book, Falling For Money - https://www.amazon.com/dp/0692560904/

Unlock the Power of Persuasion: Discover "The Elephant Persuasion Principle" Podcast! Ever wondered how to influence people effortlessly, build unbreakable trust, and close deals like a pro? Imagine having a memory as sharp as an elephant's—never forgetting a name, a face, or a crucial detail that seals the connection. Recall like an elephant and watch your relationships soar! Elephants aren't just massive; they're memory masters! With brains weighing a whopping 5 kg (11 lbs - they excel at recall for survival and social bonds. Think about Lakshmi, the elephant in India who, after years of abuse, retaliated against her tormentor in June 2024. It's a stark reminder: elephants remember pain, loyalty, and everything in between. Now, apply that to your life - remember names like an elephant and you'll persuade like never before! Why is remembering names a game-changing people skill? It shows respect and genuine interest, sparking trust and rapport. In business, it supercharges networking and leadership. Socially, it cements friendships and nails first impressions. A 2016 Journal of Social Psychology study proves it: using someone's name boosts your warmth and competence, making you instantly more likable. It's not just polite; it's persuasive 101! But what's happening in your brain? When you hear your name, your attention spikes (like "Great job, Sarah!"), the amygdala lights up with emotion, and the prefrontal cortex evaluates the feel-good factor. It personalizes interactions, validates feelings, and follows social norms that make folks like you more.  Here are two simple techniques: 1. Repeat and Use the Name Immediately: Say "Nice to meet you, Sarah!" and weave it in again: "So, Sarah, what's your story?" Repetition builds brain pathways, shifting names from your short-term memory to long-term recall. Example: At a networking bash, greet John with "John, awesome to connect - what's your passion, John?" Boom - name locked in! 2. Associate with a Visual Image: Link the name to a wild picture. For Rose, envision a Rose coming out of her ear. Your brain loves visuals, leveraging the hippocampus for recall.  Want more insights into recalling names, increasing recall and 4 other techniques to instantly connect to anyone. Tune into The Elephant Principle Of Persuasion Podcast. Whether you're in sales, leadership, or just want to ace social scenes, this podcast turns you into a persuasion powerhouse. Persuade With Power Kurt Mortensen PS Influence University Special More Info Buy Now

In this episode, Tyler talks with Matthew Shaffer, a renowned former golf course superintendent, about his career path and the lessons he's learned from various roles, including at high-profile clubs like Merion Golf Club and Augusta National, and humble beginnings. He credits his time at Hershey Food Corporation for shifting his perspective. At Hershey, he learned to see a golf course as a business asset rather than merely a space to protect. This exposure, combined with the mentorship of legendary superintendent Paul Latshaw Sr., gave him a "recipe for success."  Passionate about the profession, he describes his dedication and innovation to growing grass, mentoring, and equipment as essential to his role.  Developing a team in today's environment Given the shortage of turf graduates, clubs must consider candidates from diverse educational backgrounds, such as sciences or teaching, for positions traditionally held by turf specialists. He emphasizes that creativity and adaptability can make non-traditional candidates strong assets.  During his time at Merion, Shaffer described the value of strong mentorship in creating a positive reputation and providing a supportive environment that allows team members to lead, make mistakes, and learn through correction. Shaffer advises clubs to focus on cultivating their own talent, acknowledging that good team members may eventually leave but can contribute significantly in the meantime. He shares examples of successful mentors, such as Duane Schell, who excelled at developing people despite limited resources.  The importance of communication, work-life balance, and leadership will be critical to retaining and developing today's assistants. Shaffer insisted on communication skills, even sending his team members to Dale Carnegie courses, despite their reluctance. Noting that while each person had a unique style—some stoic, others chatty—all shared qualities of resilience, focus, and a commitment to learning through their mistakes. Understanding club culture and respect for everyone's roles Maintaining an adaptable skills and clear communication with stakeholders given evolving club expectations, like the shift from a "brown and firm" aesthetic to "green and fast." During the hiring process for superintendents, it's crucial to be transparent, helping the club understand its role in supporting the superintendent, rather than placing all responsibility on them. Shaffer advocates for educating Green Committees and hiring parties on resource limitations, suggesting that clubs often need to reassess their own priorities and funding distribution to achieve desired outcomes. He acknowledges the challenges that General Managers (GMs) face and underscores the value of understanding their roles, noting that success in golf course management relies on a strong relationship between the superintendent, GM, and golf pro—a "three-legged stool" essential for stability.  Strong communicators tend to navigate challenges better and foster trust with members and the General Manager around maintenance practices. Whether you're a seasoned professional or just starting out, this episode offers actionable takeaways on leadership, innovation, and navigating the challenges of the golf course industry.

Success isn't a solo act—and your career won't elevate itself.Whether you're building a business, climbing the leadership ladder, or diversifying income streams as a Multipreneur, the people around you play a massive role in your growth. So who's in your corner?In this episode, we're taking inspiration from Dale Carnegie's timeless wisdom and remixing it for today's modern woman: career-driven, community-minded, and ready to thrive on her own terms.You'll discover how to intentionally build your “Support S.Q.U.A.D.”—a network of allies, mentors, and advocates who can amplify your impact, open doors, and help you shine without burning out.

In this episode, Anthony Cudjo openly shares how childhood abuse, bullying, and fighting shaped his personality and taught him about people's energy; he also talks about receiving messages, positive self-talk, alignment with the natural laws, mastering the present, and being an agent of choice.Anthony Cudjo is a transformational coach.  With over 37 years of experience in Human Optimization, he has helped thousands of clients, including top executives, athletes, and entrepreneurs, achieve breakthroughs in their personal and professional lives.Anthony is a certified NLP Practioner, Life Coach, and Metabolic Specialist.  He is a graduate of Dale Carnegie's Leadership and Landmark Forum and hosted ESPN radio's “Fitness RX”.Check out Anthony's website:urh3o.comTo learn more, visit:linkedin.com/in/jason-Shupp-18b4619bListen to more episodes on Mission Matters:https://missionmatters.com/author/Jason-Shupp/

Part 1 How to Stop Worrying and Start Living by Dale Carnegie SummarySummary of "How to Stop Worrying and Start Living" by Dale CarnegieDale Carnegie's book, "How to Stop Worrying and Start Living," offers practical advice for overcoming worry and leading a more fulfilling life. First published in 1948, it remains a classic self-help guide. Below are the main themes and principles presented in the book:Understanding Worry Carnegie begins by explaining that worry is mainly a mental habit that can disrupt our lives. He emphasizes that worrying about the past or the future is futile. Instead, he encourages readers to focus on the present moment and not let negative feelings dominate.Techniques to Stop Worrying Carnegie shares several techniques to stop worrying, including:Ask Yourself, "What is the worst that can happen?" By confronting your fears head-on, you can often see that the worst outcomes are not as dire as they appear.Focus on Solutions, Not Problems. Concentrate on what you can do to improve your situation rather than dwelling on what you cannot change.Live in Day-tight Compartments. This means focusing only on today, not letting past concerns or future anxieties permeate your thoughts.The Importance of Action Carnegie emphasizes that taking action toward a goal or solution can help alleviate worries. He encourages readers to engage in activities that keep them productive and engaged rather than letting thoughts of worry overwhelm them.The Power of Acceptance Accepting what you cannot change is crucial. Carnegie advises that acknowledging the reality of the situation can free you from constant anxiety. He suggests developing resilience by accepting life's challenges and moving forward with a positive mindset.Building Relationships and Seeking Support Having strong relationships can mitigate feelings of worry. Carnegie advocates for seeking support from friends and loved ones, which can provide comfort and perspective when feeling anxious.Practical Advice and Real-Life Examples The book is filled with anecdotes and stories of individuals who have successfully applied Carnegie's principles to overcome their worries. This makes the advice relatable and practical.Daily Habits for Reducing Worry Carnegie outlines daily habits to reduce worry, such as engaging in physical activity, maintaining a healthy lifestyle, and cultivating gratitude. These habits contribute to a positive mental state that helps combat anxiety. Conclusion In conclusion, "How to Stop Worrying and Start Living" provides timeless strategies for managing worry and improving overall well-being. Carnegie's emphasis on action, acceptance, and positive thinking equips readers with the tools they need to lead a more fulfilling life without the burden of constant worry.Part 2 How to Stop Worrying and Start Living AuthorAuthor: Dale Carnegie Dale Carnegie was an American writer and lecturer known for his self-improvement, interpersonal skills, and sales training courses. He was born on November 24, 1888, in Maryville, Missouri, and died on November 1, 1955. Carnegie is perhaps best known for his ability to teach individuals how to effectively communicate and relate to others in both personal and professional settings.Book Release: How to Stop Worrying and Start Living Dale Carnegie published "How to Stop Worrying and Start Living" in 1948. This book became one of his most popular works, offering practical advice and techniques aimed at reducing anxiety and living a more fulfilling life.Other Notable Books by Dale Carnegie: How to Win Friends and Influence People (1936) This is Carnegie's most famous book and a classic in the self-help genre. It provides timeless principles for effective communication and building...

Meditação do pe Pedro Willemsens, 11/07/2025.REFERÊNCIAS:Conversas cruciais, J. Grenny, K. Patterson, et alii.Arquipélago Gulag, Alexander Soljenítsin.Como Fazer Amigos e Influenciar Pessoas, Dale Carnegie.Sobre os primeiros cristãos e as pragas no império romano: https://www.thegospelcoalition.org/ar...

Episode Notes:Brieane Olson has spent 18 years shaping Pacsun into a youth-focused lifestyle brand, stepping into the CEO role in 2023 after serving as President. Known for her digital-first mindset and passion for innovation, she's deeply committed to empowering teams and promoting mental health awareness.  Key Takeaways:How Pacsun builds long-term brand loyalty through purpose and authentic partnershipsWhy vulnerability and intentionality are essential tools for leaders todayMoving beyond trends to a multi-pillar strategy rooted in California lifestyleThis episode is a must-listen for anyone curious about brand evolution and genuine leadership—reminding us all that staying real is the key to staying relevant. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

You can soar like an eagle, even if you feel a bit timid. Discover the secrets to overcoming fear and unlocking your potential next week with my incredible guest.  Join us for insights that will empower you to spread your wings and embrace new challenges!

Every podcast I pull an inspiring quote and chat about it. This week's quote:Let the winds of enthusiasm sweep through you. Live today with gusto. ~Dale Carnegie

Who is Paige?Paige Arnof-Fenn is a seasoned marketing strategist who specializes in helping businesses enhance their visibility in today's competitive landscape. Her clientele ranges from mid to emerging market companies with revenues between $2 million and $200 million to early-stage venture-backed startups, and even large Fortune 500 corporations. With a keen understanding of the challenges organizations face in cutting through the noise, Paige has dedicated her career to crafting strategies that elevate her clients' profiles and expedite the sales of their products and services. Her expertise lies in navigating the complexities of modern business environments, ensuring that her clients stand out and succeed in an ever-changing market.Key Takeaways00:00 Raising Visibility in Competitive Markets03:12 "Every Business is a Brand"07:06 Focus Marketing on Outcomes, Audience11:56 "Show Humanity, Not AI"_________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDS* Marketing* Brand* Visibility* Profile* Products* Services* Business* Brands* Pandemic* Online presence* Customer expectation* Audience* Message* Trust* Social media* Outcomes* Commodities* Price* Real estate* Competitor* Features* Value* Experience* Connection* Humanity* Artificial intelligence* Growth mindset* Dale Carnegie* Storytelling* Brand promiseSPEAKERSPaige Arnof-Fenn, Stuart WebbStuart Webb [00:00:00]:Start dancing. Hi and welcome to It's Not Rocket Science five questions over coffee. I have got my coffee with me here. It is, in a mug which I got when I recently returned from Lanzarote which is and Paige has got her coffee with her. So I'm delighted today to be speaking with Paige on our fen. Paige is a really brilliant marketing connector, she's into into connecting, captivating, and converting those customers. So we're gonna learn a lot about how she's done that and what she's been doing in her business. And, Paige, welcome to It's Not Rocket Science, five questions over coffee.Stuart Webb [00:01:11]:Welcome to giving us your spin on the world.Paige Arnof-Fenn [00:01:14]:Thank you, Stuart. It's great to be here. Thanks for having me.Stuart Webb [00:01:18]:No problem. Now I know that, you are, you are you are interested in in these companies and and how they market. So can you tell me the sort of sort of business leaders, sort of business, work the business that you work with? What are the sort of problems that you see that they have that they are maybe maybe not quite converting at the moment?Paige Arnof-Fenn [00:01:40]:So the majority of our clients, I would describe as, mid to emerging market, kind of 2,000,000 to 200,000,000 in revenue, but we also work with companies who are early stage venture backed startups or even big Fortune 500 companies. And a lot of the common denominators, that affect all the organizations today is, you know, they're getting lost in the noise. There's just so much going on, and they want to raise their visibility and their profile so that they can sell more of their products and services faster. And they just feel like, you know, there's just a lot going on, and it's hard to get noticed today.Stuart Webb [00:02:25]:And and tell me, Paige, what are the problems that you've noticed that they have with that getting noticed? Because you're right. A lot of scale up businesses are are often struggling to break through the noise, and and sometimes sometimes it's simple steps they take. What are the sort of things that you find that that business owners you're working with, business leaders that you you speak to are struggling with and how and and what are the mistakes they're making?Paige Arnof-Fenn [00:02:50]:So you know, one, one universal problem, I think, is a lot of people feel like I'm really not a famous person. I don't run a big company that has global recognition. I'm not Taylor Swift or Serena Williams or Beyonce. You know?Stuart Webb [00:03:10]:Few of us are, Paige. Few of us are.Paige Arnof-Fenn [00:03:12]:But a lot of, you know, small business owners don't think of themselves as brands. They just think I'm running this small company. It's not that big of a deal. But the truth is everybody's a brand today. And I think if we learned anything during the pandemic, it's that if you don't exist online, you're really invisible today. And so, you know, the thing that I try encourage, people that, reach out is I really hope that I can convince you that it's important that you do brand yourself and brand your your product or service in a way that connects with your customers and clients on a on an emotional level. A brand is a promise of a consistent experience, and it you want to own real estate in your customer's brain so that every time they have a problem that your product or service that, can help them solve, that they think of you first. And if you own that real estate in their brain, you're a brand.Paige Arnof-Fenn [00:04:18]:And if you don't, you're a commodity. And commodities compete on price, and that's a really bad place to be. Because if you're competing on price and all you do is lower your price to win more business, that's not a sustainable option.Stuart Webb [00:04:33]:I think that's a brilliant message, Paige. And I must admit, one of the businesses that I was helping when it came to the pandemic, when they started the pandemic, they had unknown no online presence. They'd never thought of it. And by the end of the pandemic, they had more business coming in online than they had in their physical store. And, actually, that was one of the causes of the problems they then started to have in terms of that, as you said, that promise. Because, you know, what often you find with brands, with marketing, is that people promise one thing but can deliver something very different. And it's that experience of then failing to meet the customer expectation which actually causes so many problems. And that is a is a it becomes a business issue very quickly, doesn't it? Because people rarely understand that they have to have to live up to what they're talking about in their marketing.Paige Arnof-Fenn [00:05:22]:Absolutely. And you you really need to own a very specific, message. You can't stand for everything. You can stand for one or two things. And I think another big mistake people make is they try to be all things to all people. And theyStuart Webb [00:05:38]:All people. Yes.Paige Arnof-Fenn [00:05:40]:Million, benefits and features out there. People don't remember the features. What they wanna know is how you're gonna help them. How are you gonna help them solve their problem? So it's really important to hone in on your message, figure out what those really singular things are that really matter to your audience and reinforce those messages in everything that you do. And don't spread yourself too thin online either. If you try to be on every platform all the time with all the messages, again, it's just gonna dilute your brand. People aren't gonna, remember too much. And if you're not consistent in your message, if you try to be one thing on one platform and another thing on another platform, you're not building trust.Paige Arnof-Fenn [00:06:32]:And, you know, brands are you know, you you wanna have, unique, special, and different messages that build trust in what you're saying. And people buy brands they know, like, and trust. So make sure they can find you, that you're talking about yourself in a way that's relevant and compelling, and that it's constantly being reinforced in everything that you do. Those are the brands that succeed. And like you said, if they do it well, their business will explode.Stuart Webb [00:07:06]:I love the what you're saying, Paige. And I must admit I I I buy into it a lot of the time because so often I think business owners fail to recognize two things. One of which is, you know, they're reaching out onto 17 different social media platforms, and they've forgotten that on 16 of those social media platforms, their audience is not there, and they are just wasting their time and their effort and their money to reach out to somebody who just doesn't exist. And the other thing that I find so many small businesses do is they forget that they're trying. They should be selling outcomes. They should be selling the outcome of the because, you know, that once again, we go back to that promise. Somebody is not interested in the fact that I I often sort of talk to to people and say, when you buy a stapler, what is it you're looking for? You're not looking for metal. You're looking for us for for the fact that the paper will hold together.Stuart Webb [00:07:54]:So tell people about the paper being held together and how good it is that it does that, not the fact that it's made out of metal because that's a feature that nobody can relate to. And so often people forget that it's that outcome that they're really interested in, not the the steps to it. That's just the incidentals.Paige Arnof-Fenn [00:08:12]:Bingo. What's in it for them? How are you making their lives more convenient, simpler? You're saving them time. You're saving them money. And like you said, if you're just spinning your wheels and you're spending a lot of energy to no end, it's running you ragged, and it's not building your business.Stuart Webb [00:08:30]:Yeah. We're back to that most popular radio station on the, in the world, WII FM. What's in it for me?Paige Arnof-Fenn [00:08:37]:You got it. Bingo.Stuart Webb [00:08:40]:Paige, you must have, and I'm gonna put your, on screen now the the the website where we could come and find more information about you, which is at mavensandmoguls.com. Is there something at that website that we can all latch on to which is already valuable piece of free advice?Paige Arnof-Fenn [00:08:56]:Absolutely. I have a lot of free content. Articles, I've contributed to a lot of books. I've got videos. I've got podcasts. So if anyone that wants to learn more about branding or marketing, personal branding in a digital world, it's all there. There's no gated. You don't have to, give me, email address.Paige Arnof-Fenn [00:09:18]:There's no fee, and I think there'll be a lot of great content for people who wanna learn more.Stuart Webb [00:09:24]:And anybody who hasn't actually managed to capture that email that that that that now and we'll put this into there. We keep a record of all of the great stuff that that guests on the show come across. So if you just go to systemize.meforward free forward free hyphen stuff, I'll try and say that again only this time in English. Systemize dot me hyphen, sorry, slash free hyphen stuff. If you go to that link anyway, you'll see it in the show notes. You will be able to go straight onto a I will have a link straight to Paige's website, and you'll go straight into that in order to be able to get to that. So, Paige, we've got to know a little bit more about you as a as a person. So what is it? Was there a book, a program, a life experience, something that brought you to the point here where you became the the the the marketing mogul that you are?Paige Arnof-Fenn [00:10:15]:So, you know, I am constantly reading and trying to learn. I think having a growth mindset is so important today. There's so much out there. I I like the classics, to be honest with you. I think Dale Carnegie's How to Win Friends and Influence People is one that if you haven't read it or you haven't read it in a long time, there are a lot of great tips on human nature and great marketing tips as well. But there are a lot of current people, Seth Godin, David Meerman Scott, Guy Kawasaki, people that have been real practitioners in marketing and technology, and they don't use a lot of jargon. They're very straight shooting. They talk about their real life experiences in the trenches, the good, the bad, the ugly.Paige Arnof-Fenn [00:11:04]:And I always learn if I follow them online or read their books asStuart Webb [00:11:09]:well. Good good good attitude to have a growth mindset. I love it. So we come to the the million dollar question, Paige, the one that I know you've been asking yourself. When is he gonna ask me that really killer question? And so I'm going to say to you, what's the killer question I should have asked you? And then, obviously, once you've told me what that killer question is, you better answerPaige Arnof-Fenn [00:11:30]:it because I won't know the answer. So maybe is there a quote or, something that motivates you, that inspires you, that affects, you know, how you I love that question. Build your business. And I would say there's a quote. It was attributed to Teddy Roosevelt, but I I think it's been attributed to a lot of people. It's that people don't care how much you know until they know how much you care.Stuart Webb [00:11:54]:And I think I love that.Paige Arnof-Fenn [00:11:56]:I think it's a great quote. And I think especially in this day of artificial intelligence where people are kind of throwing a lot of things, you know, to these rope robotic machinery online, and what comes back is very generic and robotic, copy. And I think you have to remember to show your humanity to stand out today. So people are not looking for facts and figures and to be inundated with a lot of data. I think you have to find the stories that are unique, special, and different to you that make you stand out and get remembered. So, you know, I think if you remember nothing else about our talk today, just remember that showing your humanity, the good, the bad, the ugly, the things that the lessons you learned that only you can share, your origin story. What what is it about you that or how are you gonna help people in a way that they're gonna think of you first and remember you because you're a human being and you're not some AI tool that, you know, uses all the same buzzwords and keywords and copy, people aren't gonna remember that, but they will remember you if you have a great story.Stuart Webb [00:13:14]:Do you know? I think that's a really valuable and I hope a timely piece of advice. I know a lot of people today are using AI to write their blog posts. They're using AI to write their books. I came across somebody the other day who is using chat GPT to write his book for him. And he's using it in a very clever way with some very interesting prompts but at the end of the day when I read something I need to hear the writer's voice and that's when you suddenly sit there and go 'I cannot imagine' I couldn't imagine actually when I read what this this person I I won't use his name, but when he sent me what he'd written, I went, this doesn't sound like it. It doesn't sound like the way he talks, and I certainly don't buy into what he's saying because of it. You've actually got to continue to remember that marketing is about that. Once again, that's delivering on that promise that you make, isn't it? And if you fail to deliver because you have one voice in your marketing and another voice in your delivery, you fail to connect with a customer.Paige Arnof-Fenn [00:14:13]:Exactly. And you get one chance to make a great first impression, so don't blow it.Stuart Webb [00:14:18]:I love that. Paige, that is an absolutely brilliant way to stop. We're gonna stop there before we ruin it by saying anything which actually isn't nearly as brilliant as what you've just said. So, I'm just gonna put this up at the moment. Let's, let's let's let's just ask you. People, if you are interested in getting a a I send out a normally, I send out a weekly newsletter, and it just tells you who's coming up on the podcast in the coming few days. And if you'd like to get on that newsletter so you can get ready to hear some of the great interviews that we have with some brilliant people like Paige, go to systemize.me forward slash subscribe. Simple form.Stuart Webb [00:14:54]:It only asks you for two things, your name and your email address. You'll have nothing more than that. You will only get an email from me about once a week, and that that's as simple as that. So please go to systemize.meforward slash subscribe page. Thank you so much for coming on. What a brilliant piece of advice. And just remember, if you're using AI to write your marketing materials at the moment, you are missing a huge opportunity to be a brand which people connect with, which people love to trust, and that is missing out, and you're leaving money on the table. So, Paige, thank you so much for your time.Paige Arnof-Fenn [00:15:28]:Thanks, Stuart. I love chatting with you today. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

During the month of July we will be enjoying some summer weather and taking a break from recording new episodes. To satiate your thirst we will be re-releasing the hottest episodes of the year, every week, for you to enjoy with a Mai Tai by the pool like David will be.Welcome back to the FocusCore podcast with host Dr. David Sweet. This week we are talking about leadership and business mastery with Dr. Greg Story, President of Dale Carnegie Tokyo Training Japan. Greg is an author of a suite of books focusing specifically on mastering various aspects of doing business in Japan. He also releases multiple podcasts weekly and is a certified master trainer in all of the major Dale Carnegie training courses. So join us for this enlightening conversation about leadership, communication and the unique dynamics of doing business in Japan.In this episode you will hear:How Greg started Dale Carnegie Tokyo Training JapanWhy on the job training is not working for Japanese companies anymoreAbout Greg's books teaching mastery in business and leadership in JapanThe importance of middle management in retaining quality talentHow technology like AI is changing recruitment in JapanParticipate in our 2026 Salary Survey here: 2026 Salary Survey Things mentioned in the episode:Dale Carnegie Tokyo WebsiteDr. Greg Story's author page on AmazonDr. Greg Story's podcast page on Apple PodcastsAbout Dr. Greg Story:A Ph.D. in Japanese organisational decision-making, and a 40 year veteran of Japan, he has broad experience, having been Country Head of four organisations in Japan.He launched a “start up” in Nagoya, and completed “turn-arounds” in both Osaka and Tokyo for Austrade.In 2001 he was promoted to Minister Commercial in the Australian Embassy and the Country Head for Austrade.In November 2003, Dr. Story joined Shinsei's Retail Bank, which interestingly was a special combination of “start-up” and “turn-around”. He had 550 staff in his Platinum Banking Division, responsible for two-thirds of the revenue of the Retail Bank, eventually becoming the Joint CEO of the Retail Bank.In July 2007, Dr. Story became the Country Head for the National Australia Bank in Japan.In October 2010, he became President of Dale Carnegie Tokyo Training Japan. He is a Master Trainer and an international award winning Sales Leader with Dale Carnegie. He is a thought leader and has written eight books: Japan Sales Mastery, Za Eigyo (The 営業), Japan Business Mastery, Japan Presentations Mastery, Anata mo Purezen Tatsujin (あなたもプレゼンの達人), Stop Wasting Money On Training, Toreningu de Okane Wo Muda Ni Suru No Wa Yamemashoo (トレニングでお金を無駄にするのわやめましょう) and Japan Leadership Mastery.He is an Adjunct Professor in the International Business Faculty of Griffith University. A 6th Dan in traditional Shitoryu Karate, he applies martial art philosophies and strategies to business issues.Connect with Dr. Greg Story:LinkedIn: https://www.linkedin.com/in/gregstory/Connect with David Sweet:LinkedIn: https://www.linkedin.com/in/drdavidsweet/ Twitter:

Video is tricky. However, it looks so simple.  You just stand in front of the camera and give your talk.  I don't know why video saps twenty percent of our energy when it is actually broadcast, but that seems to be the accepted wisdom.  That means that just speaking normally into camera will now look a lot less energetic.  Getting the delivery to be fluent is also a challenge.  Either we do it free style or we use a teleprompter.  Both have their challenges.  What do we do with our hands?  This is an interesting one, because the camera lens seems to have some magic power to reduce our gesture self awareness to zero, until that is, when we see it played back in all its gory glory. I broadcast three TV shows on YouTube every week, so I am doing a lot of video work.  My first weekly TV show was kicked off nearly four years, so I have gained a few insights over that time.  I am not from the media world or have any background in television.  I am a typical businessman who got into this by accident and so it is all pretty much self taught through exposure, practice and repetition.  Yes, I have the advantage of being a High Impact Presentations instructor for Dale Carnegie, but presenting to a live audience and doing it on video is totally different.  Everyone has discovered this fact since we all moved home, to spend a lot of our time in Zoom meetings or their equivalent. I also teach people how to present to the camera and I have noticed a few things.  Invariably their energy is too low.  They are transferring their usual speaking volume to this medium and it doesn't work.  They appear lifeless and boring.  No problem, speak louder, right?  That is what I thought too, but I noticed a lot of people find that daunting.  For them speaking with 50% more energy feels like they are screaming.  Remember we are subtracting 20% immediately to counter the camera lens energy deficit, but on top of that they need to bring even more energy to the talk.  If I ask for 50% more energy, invariably I will get about a 10% increase.  This is why having an instructor or coach is handy, because you can't easily work this out by yourself. Gestures seem to be another area of mystery.  What do I do with my hands?  The most common choice is to do nothing with them.  This is a big missed opportunity to bring physical power to support your verbal message.  I have found there is a 15 second window to hold the same gesture.  More than that and it become weaker and weaker and more and more annoying.  The gestures need to be coordinated with what we are saying, so that they are congruent.  If what we are saying and the way we are saying it don't align properly, then our audience gets distracted.  Once upon a time, the distracted audience would be by focusing on our voice or our apparel.  Now it is on their phone.  For half body video composition, we need the gestures to be held between rib height and the head height, so that they can be easily seen.  For some curious reason, a lot of people hold their gestures at low waist level and apart from being difficult to see, this bit usually gets cut off in the editing process. What we are doing with our face also is important.  Having one facial expression may be very energy efficient, but it looks wooden on video.  Our face should be showing what we are talking about.  If results are good, then look happy.  If they are bad, then look concerned.  If you ask a rhetorical question, then look puzzled.  I think you get the idea.  One thing the camera doesn't like is when we drop our chin down, while we are talking.  It looks like we are talking down to our audience, we also look very constrained.  So we need to keep that chin up the whole time.   Try it for yourself and you will be amazed at the difference it makes, to how we come across to our audience. If we are just speaking off the top of our head, then we had better be pretty good or the video will be butchered in the editing process, as we have to stitch all those corrected mistakes together.  It becomes very jerky in the final version, which is super distracting from our message.  Zooming in and zooming out at these edits makes it appear less choppy, but you still don't want too many of these to have to contend with.  Teleprompters can fix this and a bit of adjusting for font size and speed is needed to find the right balance.  The secret here is to only look at the left side of the screen as the words roll up.  Otherwise, you will find yourself reading from left to right and on screen you will look like you are reading it.  This rather defeats the purpose doesn't it.  Have a look at my shows on YouTube and see if you can tell I am reading it off a teleprompter?  Remember, our peripheral eyesight is good enough to focus on the left side and still read the words which are on that same line off to the right. Video is a different game and we need to make this medium a winner for us.  Try these hints for yourself and your image and impact will be much improved.  

Neste episódio especial em parceria com a Dale Carnegie Brasil, Cléria Mosmann, sócia-proprietária da Mosmann Assessoria e Consultoria Aeroagrícola, compartilha sua inspiradora jornada. Ela revela como o autodesenvolvimento e treinamentos, especialmente com a Dale Carnegie, foram pilares para expandir seu negócio de aviação agrícola para um grupo de sete empresas com alcance nacional e internacional. Cléria aborda a superação de desafios como a burocracia e a digitalização, enfatizando a confiança, delegação e inovação como chaves para o sucesso e o equilíbrio profissional/pessoal. PARCEIRO DESTE EPISÓDIO Este episódio foi trazido até você pela Dale Carnegie Brasil! Transforme sua carreira e seus resultados com a Dale Carnegie! Há mais de 100 anos, desenvolvemos líderes confiantes, comunicadores poderosos e profissionais de sucesso. Nossos treinamentos comprovados impulsionam seu desempenho e o de sua equipe. Descubra o poder do seu potencial! Dale Carnegie: construindo o sucesso de vidas e negócios há mais de 100 anos. Site: https://dalecarnegiebrasil.com/Instagram: https://www.instagram.com/dalecarnegiebrasil/LinkedIn: https://www.linkedin.com/company/dalecarnegiebrasilYouTube: https://www.youtube.com/@dalecarnegiebrasil INTERAJA COM O AGRO RESENHAInstagram: instagram.com/agroresenhaTwitter: x.com/agroresenhaFacebook: facebook.com/agroresenhaYouTube: youtube.com/agroresenhaCanal do Telegram: https://t.me/agroresenhaCanal do WhatsApp: https://bit.ly/zap-arp-01 E-MAILSe você tem alguma sugestão de pauta, reclamação ou dúvida, envie um e-mail para contato@agroresenha.com.br FICHA TÉCNICAApresentação: Paulo OzakiProdução: Agro ResenhaConvidado: Cléria Mossmann e Taiguara OnishiEdição: Senhor A - https://editorsenhor-a.com.brSee omnystudio.com/listener for privacy information.

Neste episódio especial em parceria com a Dale Carnegie Brasil, Cléria Mosmann, sócia-proprietária da Mosmann Assessoria e Consultoria Aeroagrícola, compartilha sua inspiradora jornada. Ela revela como o autodesenvolvimento e treinamentos, especialmente com a Dale Carnegie, foram pilares para expandir seu negócio de aviação agrícola para um grupo de sete empresas com alcance nacional e internacional. Cléria aborda a superação de desafios como a burocracia e a digitalização, enfatizando a confiança, delegação e inovação como chaves para o sucesso e o equilíbrio profissional/pessoal. PARCEIRO DESTE EPISÓDIO Este episódio foi trazido até você pela Dale Carnegie Brasil! Transforme sua carreira e seus resultados com a Dale Carnegie! Há mais de 100 anos, desenvolvemos líderes confiantes, comunicadores poderosos e profissionais de sucesso. Nossos treinamentos comprovados impulsionam seu desempenho e o de sua equipe. Descubra o poder do seu potencial! Dale Carnegie: construindo o sucesso de vidas e negócios há mais de 100 anos. Site: https://dalecarnegiebrasil.com/Instagram: https://www.instagram.com/dalecarnegiebrasil/LinkedIn: https://www.linkedin.com/company/dalecarnegiebrasilYouTube: https://www.youtube.com/@dalecarnegiebrasil INTERAJA COM O AGRO RESENHAInstagram: instagram.com/agroresenhaTwitter: x.com/agroresenhaFacebook: facebook.com/agroresenhaYouTube: youtube.com/agroresenhaCanal do Telegram: https://t.me/agroresenhaCanal do WhatsApp: https://bit.ly/zap-arp-01 E-MAILSe você tem alguma sugestão de pauta, reclamação ou dúvida, envie um e-mail para contato@agroresenha.com.br FICHA TÉCNICAApresentação: Paulo OzakiProdução: Agro ResenhaConvidado: Cléria Mossmann e Taiguara OnishiEdição: Senhor A - https://editorsenhor-a.com.brSee omnystudio.com/listener for privacy information.

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1728: James Altucher shares unconventional yet powerful strategies to become a world-class public speaker, focusing on authenticity, storytelling, and audience connection over rehearsed perfection. His personal anecdotes and candid insights reveal how embracing vulnerability can turn anxiety into a superpower on stage. Read along with the original article(s) here: https://jamesaltucher.com/blog/how-to-be-the-best-public-speaker-on-the-planet/ Quotes to ponder: "People will only remember one or two things. So make it your story. Make it something they've never heard before." "Vulnerability is what makes a speaker great. Not ‘confidence.' Confidence without vulnerability is arrogance." "The audience wants to be entertained, inspired, and educated. In that order." Episode references: Dale Carnegie's “The Quick and Easy Way to Effective Speaking”: https://www.amazon.com/Quick-Easy-Way-Effective-Speaking/dp/0671724002 The Moth: https://themoth.org/ Chris Anderson's “TED Talks: The Official TED Guide to Public Speaking”: https://www.amazon.com/TED-Talks-Official-Public-Speaking/dp/1328710289 Toastmasters International: https://www.toastmasters.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices

About the Guest:Sowmyanarayan Sampath is the CEO of Verizon Consumer, leading a multibillion-dollar division serving over 100 million customers across the U.S. Known for his calm leadership and strategic vision, he's focused on operational excellence and reskilling teams to stay ahead in a fast-evolving digital landscape.What You Will Learn:Why AI is a deflationary force that every company needsHow to use AI as a personal growth and communication toolThe career advantage of thinking in three-year chaptersWhat to do when your job evolves—or disappearsEvergreen skills that matter more than ever: clarity, curiosity, and communicationThis episode is packed with insight, strategy, and practical optimism. Whether you're navigating a tech transformation or planning your next leadership chapter, Sampath will inspire you to think longer, lead better, and move with intention.  Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

What if talking about money felt more like connection than conflict?My guest today, Sloan Wilkins, brings a calm, thoughtful approach to something that often feels heavy—money. Drawing from his own experience with childhood financial loss and a long career in banking, Sloan shares how mindfulness and intention can reshape the way we manage, talk about, and feel about money. Whether you're navigating finances with a partner or juggling personal and business expenses, Sloan offers practical ways to bring more clarity, trust, and ease into the conversation.What I loved most was his take on how small, regular money conversations can ease stress and bring couples closer. We also talked about why he prefers the idea of a “spending plan” over a strict budget and how mindfulness can become a tool for both financial peace and personal growth. If you've ever felt overwhelmed by money or unsure how to talk about it, this episode offers a refreshing and gentle way in.Highlights:1. How Childhood Shapes Money Habits - Sloan shares why our early money memories still influence how we handle finances today.2. Mindfulness as a Financial Tool - Learn how stress led him to meditation—and how that shifted everything.3. The Power of Small Conversations - Find out why short, regular check-ins about money are more effective than big budgeting sessions.4. Why Spending Plans Beat Budgets - Sloan explains how to make spending feel more purposeful and less restrictive.5. Financial Peace in Relationships and Business - Hear how honest money talks can strengthen both your personal life and your work.Resources Mentioned:Think and Grow Rich by Napoleon Hill - https://a.co/d/4qhEoTN The Richest Man in Babylon by George S. Clason - https://a.co/d/eig3ESs Rich Dad Poor Dad by Robert Kiyosaki - https://a.co/d/3Oop4id Happy Money by Ken Honda (Japanese money mindset expert) - https://a.co/d/2WapM9d How to Win Friends and Influence People by Dale Carnegie - https://a.co/d/5goxeWu Connect with Sloan:Website: https://executivefinancialcoach.com.au/ LinkedIn: https://www.linkedin.com/in/sloan-wilkins Facebook: https://www.facebook.com/ExecutiveFinancialCoaching/ In appreciation for being here, I have some gifts for you:A LinkedIn Checklist for setting up your fully optimized Profile:An opportunity to test drive the Follow Up system I recommend by checking this presentation page - you won't regret it. AND … Don't forget to connect with me on LinkedIn and be...

The title fits, but not necessarily for the reasons you imagine. Barbara Leigh grew up in Wisconsin where she attended college and had a successful career. She tells us about her life and discusses getting married, having two children and over time watching her life choices basically and totally destroy her self esteem.   Barbara tells us how she, while growing up, was constantly described as a “smart girl”. She helped many figure out answers and learned along the way how to observe and research to learn whatever she needed to know. In 1995 when the internet was just coming into our sphere of experience, Barbara learned about it and created web pages and websites for the nonprofit for which she worked. Even with all the technical knowledge she amassed it took many years before she realized that even with all her smarts she was becoming a person who was being reshaped by a partner with his own low esteem and who constantly blamed her for everything that went wrong.   Eventually Barbara realized that something was wrong and began to look in ernest at her life and behavior. She realized that she had to make choices and regain her own self confidence and constructive view of herself. She changed her life and outlook and began growing again emotionally. Barbara tells us about her journey and even includes lessons she learned and wants to pass on to others.   In 2024 Barbara wrote and published her book, “Why Smart Girls Get Into Bad Relationships and How Not To Do It Again”. She is quick to point out that the book is not just for women. It is for anyone who may be facing a “bad relationship”. Barbara shares nine conclusions and thoughts from the book that illustrate why her writings can be so important for so many.   This episode is full of many great life lessons and observations. I do hope you not only enjoy it, but that you also gain some positive life choice ideas from it.     About the Guest:   Barbara Leigh grew up on a small dairy farm in Wisconsin and was considered in school to be a smart girl. She was not the type to get in trouble or make bad decisions. She was involved in lots of activities and did well in school.   She went off to Ripon College where she majored in Speech Communication and worked in the library. After graduation, she got a job in a library at a nonprofit. While working toward a Masters in Library and Information Science at UW-Milwaukee in 1995, she was taking an online searching class and was recruited to build a web site for her employer, being one of only a few employees that had even heard of the World Wide Web.   From there, Barbara built a career as a web developer and eventually moved to online learning and LMS integrations. In each career step she moved toward content, but eventually was directed back to the technical.   In the midst of all that, Barbara got married and had two children. She entered and contributed to bad relationships in her marriage, career and family until one day she decided to just stop. She has spent the last twenty years figuring out what it means to stop, how to continue living, and how to do it better. In 2024, she published a book, Why Smart Girls Get Into Bad Relationships and How Not To Do It Again, and in 2025, she took early retirement to get fully into content and do more writing. She currently writes the Helpfulmess blog which posts weekly. Ways to connect with Barbara:   Instagram: https://www.instagram.com/barbaraleighauthor/ Facebook: https://www.facebook.com/barbaraleighauthor Bluesky: https://bsky.app/profile/barbaraleighauthor.bsky.social Website: https://www.barbaraleighauthor.com     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hello, everyone, wherever you happen to be today, around the world or in space, whatever the case happens to be, we're all in space anyway, so I guess that counts for something. But I'm really glad that you are here, and we're really going to have, I think, an interesting conversation today, because we, we have a person who has written an interesting book, at least. I think it's an interesting book. The title of the book is, why do smart girls get into bad relationships, and how to and how not to do it again. I think that's an interesting title. Smart Girls, I gotta say, though, Barbara, who is our guest, Barbara Leigh, I don't know. I think they're more than smart girls that get into bad relationships or just do dumb things. I don't know. Why is it that most people do dumb things, but that's a different story, and probably not what we're really going to cover today. But anyway, I want to welcome you to unstoppable mindset, and we're glad you're   Barbara Leigh ** 02:19 here. Thank you. Thanks for having me. Appreciate   Michael Hingson ** 02:23 it. Yeah, well, it is probably true. Why do, why do so many people get into challenges? Ah, but we cope with what we have to right? Yes, we do. Well. Well, I'm glad you're here. Thanks for for being here and being on unstoppable mindset. Really looking forward to having a chance to really chat. Why don't we start? If we can by you telling us a little bit about kind of the early Barbara growing up and all that. Alright, well, I grew up. How's that for a great way to start.   Barbara Leigh ** 02:52 That's a great, great way to start. I grew up on a small dairy farm in Wisconsin. I had two brothers and a sister, mom and dad and, you know, cats and a dog and cows. I lived in a small community. Everybody knew each other. Nothing really exciting about my childhood. I was in 4h and I was in lots of activities in school. I did great in school, and I was wildly shy as a small child, but I managed to get comfortable enough with that by being a 4h officer and being in in leadership positions in the activities that I was in. I went to off to college in Ripon, and I been busy working on being me ever since,   Michael Hingson ** 03:56 well, so you, you, you don't sound like you're very shy today,   Barbara Leigh ** 04:06 like I said, I tried to get past that. I'm still wildly introverted, but I'm at least, you know, able to speak in public. That's a   Michael Hingson ** 04:15 start. Well, that's a good you know, I'm I've always been amazed, and I hear it so often that the top fear today is public speaking. And I've never really, I know it's me, but I've never understood why it is, because I've always been somewhat used to doing it, but I think that people approach public speaking oftentimes with kind of the wrong idea, because I find that if people fear it, what they're really saying is they're afraid of the audience and what the audience might do. But I find that audiences generally don't tend to really want to view a speaker as being bad. They want speaker. To succeed. So it's always been a puzzlement to be as to why people are afraid of public speaking.   Barbara Leigh ** 05:07 Yeah, that is true. I was a Speech Communication major in college, and had to take public speaking as a course, and we had a guy in there that was just shook. His whole body. Shook it when he started out, and he by the end of the course, he was the best speaker there. I think he just needed to practice doing it and find out it's not so bad.   Michael Hingson ** 05:34 Well, what did he do? What do you have any notion of what what really eliminated his fear?   Barbara Leigh ** 05:41 I think he just got better each time. I think it really was just just getting up in front of people and finding out, yeah, they aren't gonna do anything. They're trying to do the same thing as me. They're trying to learn public speaking, and they're fine.   Michael Hingson ** 05:56 That's cool. Well, I know when I was a program director at our campus radio station at UC Irvine, I wanted everyone to listen to their their own shows. So we we wanted them to record the shows which they wouldn't do. So the engineer and I arranged for that to get done, and we made people listen to their shows, take the cassettes home and listen to them. And as I think about it, I think that probably more often than not, some of these people were in radio because they didn't have to stand up in front of an audience, and they didn't think about being in front of an audience and speaking so much. And so they did what they did, but when they were compelled, if you will, to listen to themselves, they got better. And they got better because they then heard what everybody else is hearing, and they taught themselves that they could really do better than than they thought they were doing, and that they thought that they could do. And I think that really makes a lot of difference. And some of those people actually ended up going into broadcasting as a as a career,   Barbara Leigh ** 07:01 that's great. Yeah, it really is. It's just a matter of getting used to your own voice. I mean, some people just really got annoyed, I guess is the word at their own voice, and they were like, I don't sound like that. Well, you don't sound like yourself inside your head. Yeah,   Michael Hingson ** 07:27 yeah. I know that when I hear myself talk, I do know that I sound different than I think I sound. And so again, that's part of what I work on. When I listen to recorded speeches, and I listen to what I say and how I say it, because I know what audiences like when they hear a speaker, so it gives me something to work toward. And that's a good thing. Yeah. So it is kind of fun. So you went off to school, you were in high school and all that and and did what? What people do in high school, I assume,   Barbara Leigh ** 08:07 yep, lots of groups. I was in library club and let's see Spanish club and music, musical and choir and various things. Yeah, normal stuff, yeah,   Michael Hingson ** 08:23 yeah. I did some of that. I was in the science club, and there was a math club. Wasn't in too many clubs, but I was in those two and and had a lot of fun with that. So it's, it's a good thing. And then, of course, as many of us do, then you went on to college. Where did you go to college? Ripping College. I've never heard of that college,   Barbara Leigh ** 08:49 very small liberal arts college,   Michael Hingson ** 08:52 which is all the better I am. I'm a fan of smaller colleges. I read in the book David and Goliath, the guy who invented the tipping point, wrote this book, and he talks about the fact that if more people would go to small colleges, they would discover that they could actually be kind of a larger fish in a small pond, rather than being a fish that isn't necessarily as large a fish in a very large pond. So the value of people going to to places that are smaller adds a lot of value, and you do get a lot more attention. And that's why, one of the reasons I think I went to UC Irvine, we had 2200 excuse me, 2700 students when I went there. Now there are 32,000 freshmen. My gosh, I can't believe how large it is. No, it's University California, Irvine UCI, which they always say lovingly, really, truly means under construction indefinitely. They're always building new things on the college. So.   Barbara Leigh ** 10:01 Yeah, ripen is, is under 1000 students total. And   Michael Hingson ** 10:07 what did you major in? I knew all my professors. It   10:09 was great. And   Michael Hingson ** 10:10 that's, that's cool. And I did as well. I and I got to know some of them very well. Actually, a couple, one of them even came to my wedding when my wife and I got married. Some, seven or eight, well, eight years after I graduated, or, well, six years after I graduated, but he, we invited him, and he came to the wedding. So that was kind of cool. What did you major in   Barbara Leigh ** 10:33 speech communication with a religion minor? All right.   Michael Hingson ** 10:37 Wow, that's an interesting combination. Why? Why a religion minor with with that religion   Barbara Leigh ** 10:43 has always intrigued me. I guess it's I am interested in people, and religion has such a strong effect on people, and so I really just wanted to learn more about various religions and and how they work.   Michael Hingson ** 11:01 So what do you what do you think about religion and our world today, and how much of an effect it it has?   Barbara Leigh ** 11:11 It's probably very big question. Yes, yes, I have that's like, one of the ideas for one of my next books is to dig into that I'm I have several ideas of things I want to cover, and that's one of them. But, yeah, it just it floors me that there can be so much variation in people who seem to believe the same things.   Michael Hingson ** 11:44 Yeah, yeah. It is. It is fascinating. I I've said ever since escaping from the World Trade Center on September 11, that what happened, no matter what those terrorists say, was not a reflection on the whole world of Islam and the Muslim faith, those were thugs who decided that they wanted to try to make the world bend to their will, if you will, and and they they did a pretty good job for a little while, but it wasn't a religious war, because I think most Muslims are not that way. That's true, and we shouldn't demonize that religion as such, especially since we could always go back and talk about the crusades in, you know what, 1066, and so on. And if we want to talk about Christianity and what it did, yeah, the reality is, everybody tries to do things in the name of religion, and it just doesn't make sense at all. It doesn't. But people try to justify anyway, which is, which is truly unfortunate. Well, so what did you do after you got a degree?   Barbara Leigh ** 12:47 Oh, let's see. I went off to Well, I got married. There you go, after graduation, and moved to the town where my my husband was living, and we I started working at K Mart, and from there, I went to outlet mall. I was the retail store manager, and then I got my job at a nonprofit, and I've been at that nonprofit for 34 years, until I retired, just not too long ago.   Michael Hingson ** 13:24 Wow. What's the nonprofit? Or can you say   Barbara Leigh ** 13:28 it's the international foundation of employee benefit plans? Okay,   Michael Hingson ** 13:33 well, that sounds pretty useful. You were there a long time, huh? I was wow.   Barbara Leigh ** 13:39 I moved around to multiple departments, but I was able to keep growing later, so I stayed   Michael Hingson ** 13:46 so you you were there 34 years. Wow, that is a long time. What? What did you What did you learn about life being there for so long? Wow, I was out for a general question, yeah.   Barbara Leigh ** 14:06 Well, I learned, boy, so many things I have. The foundation is an Educational Association. So I learned the actual benefits. Part of it, I have a Certified Employee Benefit Specialist designation, but also I learned a lot about people and work environments and and getting along with people, and I learned a lot about technology when I started at the foundation the the World Wide Web was not public yet, and while I was there, I was going to graduate school at UW Milwaukee. I. For library and information science. And while I was doing that, I was taking a an online searching course. And my boss, well, I worked in the library, so my boss asked me if I would create a website for the foundation, because nobody else in the building really had even heard of the World Wide Web yet. Yeah. So I learned all about web development and programming and all of that, just because I happened to be the only one that   Michael Hingson ** 15:40 knew, and using tools like Netscape, remember Netscape? Oh, yes, absolutely,   Barbara Leigh ** 15:50 yeah, wow. So yeah, I learned a lot of that, and then from from the library, I went to it, and was in a web developer for many years, and then from it, I went to educational programs where I was working with our learning management system and the integration with with our association management system. So I was, I was doing integrations, basically and but the things that I learned in technology careers that have helped me thus far have been I was doing a lot of troubleshooting. So I would, you know, a lot of times, you know, if you're in technology, no garbage in, garbage out. So when I get to a problem, I say, you know, there's this, there's garbage coming out, or there's nothing coming out at all. And I work back word through the process to get to the source data. And learning that you finding the source data and making sure that the source data is correct is really important. So I learned about a lot about working my way through systems to find that and also making sure that the systems work. So that has helped me a lot in in my life, because when I got into the situation where I needed to write this book about I managed to work my way back to the source of of the problem. And so the the source of the problem was my beliefs about me, about relationships, about other people. And so it was really helpful for me to have that process already in place in my brain, that I could just work my way back to that and Okay, now I can start from better data.   Michael Hingson ** 18:13 Yeah, do you think that working a lot in technology and perhaps some of the other areas where you worked. Do you think that that taught you more about how to observe and look at things and better be able to analyze them and and remembering them? I just find that so often people don't observe things. And I think learning to observe is extremely important to do   Barbara Leigh ** 18:45 absolutely yes, yes, when that's that's like all of my career was observing and and like you said, analyzing, being able to put what I've observed into what I want to happen, or what I would I need to communicate with other people. I think a lot of my career was, was connecting the right people to the right either technology or the or the other people, or just get making those connections.   Michael Hingson ** 19:30 But you had to learn how to observe people and draw conclusions and get that information to make that happen.   Barbara Leigh ** 19:38 Oh yes. And, you know, it's a process, just in growing up and watching people in general. Like I said, you know, religion was, was my thing, because people fascinate me. So I I've always been a people watcher, not like, go sit at the mall and watch people, but, I mean, yeah. I just really try to understand where people are coming from. And I think once I was in a technology career, it was even more important, because a lot of times in those careers people don't expect the technology person to be able to do that, and for me, that was the most important part with understanding the people, understanding what they wanted, what they were actually saying was not exactly what they wanted, and to try to get it get to what they wanted, and then to work with the system to be able to get what they wanted to come out correctly.   Michael Hingson ** 20:53 How did you discover that? How did you discover that people weren't necessarily saying what they really wanted, or that somehow it wasn't being articulated on it. And I understand that's a really tricky sort of thing. I know in asking myself that I just kind of respond by saying, it's just something you gain from a lot of experience, but you have to think about it. But you know, what do you think   Barbara Leigh ** 21:21 exactly? It's trial and error. You keep having people ask you for one thing and then expecting something else, until you figure out that you know what that's really not what they want, and to get them to verbalize, okay, what is it you want coming out of this? Is it? It's tricky.   Michael Hingson ** 21:47 Yeah, yeah, it is and, and it is something where you got to be pretty careful about how you do it and, and to whom you you focus your attentions to make that happen. Or if you've got some people who are difficult to deal with, and again, I guess that that helps you stretch and grow and you learn how to even deal with those people a little bit better, so that they're comfortable in interacting with you.   Barbara Leigh ** 22:14 Yeah, absolutely. But a big part of my job is making people feel comfortable enough to talk to me and, you know, and a lot of times when I would get a project, I would go to the person that that's using, whatever it is, and ask them, okay, you know, where are you getting this data? What do you want it to look like? And, you know, and ask them deeper questions. And, and these are often the people who are, you know, low man on the totem pole, and don't ever get asked, but those are the people that I needed to get to to find out what you know, where things were coming from, to actually give them what was going to work for them.   Michael Hingson ** 23:10 And that's interesting. You're saying, like, the low person on the totem pole doesn't get asked, and they're the ones that would love to be asked to be able to offer their opinions, so that that opens up whole new opportunities when you convey that you're you're willing to listen, and of course, that also then deals with the whole issue of trust. Because if they tell you something and say, Well, I want this incompetence, and you have to keep it that way. Yes, absolutely, trust is, is such a fleeting thing today, even though it's all around us, everywhere we go And everywhere we look. I mean, we trust that the roofs on our houses aren't going to collapse while we're doing this interview, this well, this conversation, and we trust that the internet is going to continue to work. It might, we'll see. But, but we trust in so many ways, but yet, unfortunately, we also confront, or are confronted by situations that try to teach us not to trust and to be close to trust, which is too bad. Yeah, one of the things that, that, that I talk about, actually, in my latest book, live like a guide dog, is trust. I talk about the fact that, in general, the difference between a dog and a person is while dogs love unconditionally, and I think that's true, although they can be taught not to, obviously, but while dogs love unconditionally, they don't trust unconditionally. But the difference between a dog and a person is that dogs are much more open to trust because we have just learned, or we've drawn the conclusion that we can't trust people, and so we lose that skill of being open to trust and trust. Truly learning how to determine whether we can trust any individual or not, rather than just saying we're not going to trust   Barbara Leigh ** 25:07 Right, absolutely, yeah,   Michael Hingson ** 25:10 which is, you know, which is so unfortunate? Well, I'm sure you've, you've encountered that a lot.   Barbara Leigh ** 25:17 I have, indeed, and you know that's that was part of my process, was learning how to trust again. And that's a slow, slow, hard process.   Michael Hingson ** 25:31 What, what caused you to start to learn not to trust? What? What happened in your life?   Barbara Leigh ** 25:38 Okay? Well, I want to talk about it, but, well, I won't go into too deep a detail, but yeah, I I was in a relationship where, you know, I was with a very a person has low self esteem, and because of that, I would get told that things were my fault, or things were if I hadn't done this, or if anything That happened really was was somehow brought back to me and as a person with higher self esteem, I took that as my personal responsibility, rather than looking at it as no, that's really Your choice, not, not something that I could cause, and that just kept eroding away at my confidence, and it ended up with me having no self esteem whatsoever. Wow. And then we, you know, I hit a point where an event happened, and I, you know, my brain went, nope, I don't deserve that. And that's where the light switch flipped, and I was to, you know, then I started looking around and going, you know what? I didn't deserve that, either or that, and that was not about me. And so then I started to measure against that, and go, Okay, I can set up boundaries now, because this is behavior that I won't accept anymore. And I was able to start making boundaries, and I was able to start standing up for myself. And, you know, as as that process went on, I was able to, I guess, it was motivate myself just by connecting, reconnecting with that higher self esteem person that I had been earlier. And so I would, you know, it honestly took a very long time, because I was at nothing, and at that point, I made a conscious effort to be gentle with myself and to be patient with myself and to accept myself and so with those being kind to myself thoughts, that's how I was able to move forward. And like I said, moving forward started motivating me, and I was able to bring myself back up to a higher self confidence.   Michael Hingson ** 29:02 Did you get? Oh, go ahead. Oh,   Barbara Leigh ** 29:04 but yeah. The the trust being gone was a trust for not just the person I was in a relationship with, but for so many things around me because I didn't trust myself. I didn't trust what I was believing about myself.   Michael Hingson ** 29:28 Did you hate yourself?   Barbara Leigh ** 29:31 I would not say that. I would say I just didn't understand myself. I would like I said, when I got to the bottom, I was able to say, I don't deserve that, so I wouldn't say hated myself. Yeah,   Michael Hingson ** 29:48 that's why I asked the question, because that was my impression of what from what you were saying. It wasn't a hate or a dislike, it was a recognition of what should be and what. And then how to deal with it?   Barbara Leigh ** 30:02 Yep, I was, you know, because I got there and, you know, the light switch went on, and I was like, how did I get here? How did this even happen? You know, it just, I couldn't understand.   Michael Hingson ** 30:18 But as you, as you progressed and as you learned about yourself, and that, of course, was part of it, is that you were learning about yourself and bringing yourself back the person you had a relationship with you weren't able to to, I gather, make positive steps to get them to to be a lot better than they were.   Barbara Leigh ** 30:43 That was not my focus. My focus was no boundaries, so that they couldn't hurt me anymore,   Michael Hingson ** 30:52 right, right? It wasn't a matter of you're trying to heal them, but setting boundaries and it would have it would have been nice if they had recognized what was going on. But that was the difference, is that you recognized and they did not right.   Barbara Leigh ** 31:06 And honestly, once I got to a place where I was back to being who I felt like me, he was able to look at that and take some motivation from that, and he actually went and got help through therapy as well. So it actually turned out way better than than expected, but   Michael Hingson ** 31:41 yeah, so are you guys still married? Yes, we are. Well, there you go. Okay, and that was what I was curious about. So he he did. It wasn't you can't, you can't fix everything because people have to fix themselves. But he was able to recognize that which was, which is so cool,   Barbara Leigh ** 32:02 yeah, honestly, I moved out twice. So, I mean, like I said, I set boundaries, yeah, but we made it work. I mean, like, like I said, when I first made the change I did. I was not strong enough to move to be on my own. I just wasn't. And so, you know, I just tried to be as patient with myself as possible, and and I just kept, kept those boundaries and okay, you can't talk to me like that. That's just not going to work. And as I moved forward, he kind of came along with me   Michael Hingson ** 32:47 well, and it sounds like you're both the better for it today.   Barbara Leigh ** 32:54 Oh, absolutely, yes, we've come a long way. I wouldn't say we're perfect for sure, but   Michael Hingson ** 33:01 it's a it's a process. Yes, it is. So what does he do for work or for a living?   Barbara Leigh ** 33:08 He is a sales person for a home improvement company.   Michael Hingson ** 33:11 Ah, ah, Home Improvement. Tim, the tool man, Taylor, but that's another story. Oh, gosh. Well, that's pretty cool. And does he do well at selling?   Barbara Leigh ** 33:25 Yes, he does that. He had his own business for for many years, and so it just comes pretty naturally to him.   Michael Hingson ** 33:34 Well, at the same time, if you're going to be good at sales, you have to learn to observe and and not take things too personally sometimes as well. I learned a lot about sales when I was confronted by needing to go into sales or finding another job, and then I took a Dale Carnegie sales course, and one of my favorite observations about sales is that the best salespeople are really counselors. They're teachers. They guide you in and help you make the right decision, rather than just trying to force something on you, which doesn't mean that they're not trying to make $1 and sell products, but you can also find that your product might not be what somebody wants, and if you push them into buying it, that's going to cost to cost you in the end anyway,   Barbara Leigh ** 34:24 right? And that's why he makes a good salesman, because he was he, he did the work for for 15 years, and at at his own company, and then he went, moved to sales, and just because his body was wearing out, and for because he knows how the product works, how it goes on the house or whatever, he can explain that to the customer, and that makes it so much easier for them to understand, you know, why they need what they need, and how it works.   Michael Hingson ** 34:59 Yeah. Yeah, and I have found that the better sales people really do understand how the product works, and they take the time to keep up with things, because that's going to make them better at what they do. Yes. So now you have children. How many children?   Barbara Leigh ** 35:16 Two, girl and a boy, and how old are they? 29 and 25   Michael Hingson ** 35:23 oh, they're just kids.   35:24 They're just kids   Michael Hingson ** 35:28 and and I know if they've gone into sales just checking no okay,   Barbara Leigh ** 35:36 and have no interest in doing that, what do they do? My daughter works in customer service, and my son is Air National Guard   Michael Hingson ** 35:47 member. Oh, okay, so it's hopefully it sounds like both of them have some really decent self esteem. Yes, they they learned that along the way from the two of you, which is good, which is a positive thing, which is, which is pretty cool, yeah. So you have retired from being with a nonprofit. You said you were there for 34 years, and what caused you to retire   Barbara Leigh ** 36:17 writing this book, I was, I'm looking at writing more and, you know, doing marketing and doing all the things book has been a lot to do and work full time, yeah, so I decided to give, give it my all.   Michael Hingson ** 36:35 Did you self publish or does the publisher publish it? Okay, yeah, which makes even more of a marketing responsibility for you. Although I think publishers are pushing more for most authors to do more to market their own books, rather than the publishers helping as much as perhaps they could. But nevertheless, well, tell us about the book. Then tell us, if you would tell us about that.   Barbara Leigh ** 37:01 Oh, it's why smart girls get into bad relationships, and how not to do it again. I started out with, well, basically the book is for people who want better relationships, not just women, but I. I started out with a smart girl title, because that is something I identify with. I think of it as an identity, because a lot of books on relationships are books written from the perspective of therapists or the perspective of people who have been abused or some kind of trauma or have addictions or something like that, and that's not, that's not who I am. And so I was trying to give a voice to, you know, average people have these problems too. So the smart girl identity is more about, really, like in high school, people would you know, who didn't know me? Well, what time I yearbook? You're so smart. Or people at work, thank you for fixing that. You're so smart, right? And I believed that. And what I believed was that reasonable humans make reasonable choices, and that's not always true, and so when I wrote the book here, or actually when I when I hit the bottom and I started looking back, I was like, I don't know how I got here. So how did I get here? I went through the process. I figured out that my beliefs weren't quite right, and they sounded good, but when I actually put them to action. They really didn't work. So the book is my process of of getting from bottom of the barrel self esteem back up to high self esteem, and looking at those beliefs and rewriting them.   Michael Hingson ** 39:23 So, um, how so like some of your beliefs that that didn't work. For example,   Barbara Leigh ** 39:28 I will read you a few of them if you don't mind. Okay, so, so you get the idea of where, where this goes. So Belief number there's nine of them. Belief number one, I can trust myself became, I can trust myself when I am being honest with myself, because I was lying to myself quite a bit of the time. It turns out, number two, I am a good helpful person became, I am a good helpful person, but that is not where I find my. Value, and that kind of blew me out of the water when I figured that one out. Number three, I'm smart, but I can't appear smarter than my partner. And that's where the focus on women comes in. It's kind of looks at the social oppression of women and how that affects your beliefs. You know, if you believe that stuff so, number three, became, I am smart and I don't have to hide it. Number four, I must guard my relationship, not only from outside, but from inside to became, I must guard my own boundaries to maintain my mental health and stay true to me. Number five, it is important to keep things steady and stable became keeping things steady and stable doesn't allow me to grow. Fear blocks my growth. Embracing the uncomfortable for a time helps me become better. That one was a hard one to learn how bad number six, self care is indulgent and not a priority. Became, self care is a high priority if I don't care take care of me, I can't be good at caring for anyone else. Numbers seven, I have emotional muscle, and I can muscle through anything became I have emotional muscle and I can use it to pull out of negative thoughts. I don't need to deny my emotions or wallow in them. Just recognize them, feel them, and continue to move all the way through them, and this one kind of hits home for my daughter. My daughter was diagnosed with juvenile rheumatoid arthritis at the age of 20 months, and she used her emotional muscle to muscle through her pain, because she didn't want to see the reaction of people feeling sorry for her, and so she had a lot of of using that emotional muscle to just not show people her pain and and that has been something that we've had to work on for a long time.   Michael Hingson ** 42:33 What did she discover? What did she finally do?   Barbara Leigh ** 42:37 Well, it's been a process, but she's finally actually showing her pain. She because, like she's had a cyst that burst in it. It wrapped around some things, and she couldn't tell the doctor in charge that that she was having that much pain. She she didn't make it a 10 on the pain scale. So the doctor didn't think that she was that, that these complications had happened, because most people couldn't even walk with this pain, but she could, because she's super high pain tolerance. Yeah, and, you know, she learned that she doesn't need to hide her pain, which was, which was pretty life shaking for her, and she's learned that, you know, she can actually tell her doctors, yes, I'm, I'm actually having some pain, and I I really need to have you work on this or or give me medication for this, or whatever. But, yeah, she's she's really come a long way as far as being honest with herself and with other people. Yeah, let's see. Number eight, I can rely on my smartness to figure it out became I can rely on my smartness and problem solving ability. But life isn't always logical. Sometimes I'm starting starting from a faulty belief I don't have to be perfect. It's okay to ask for help when I don't understand and get stuck. And that one it, it seems very obvious, but that one was really ingrained and kept coming up in different ways. Number nine, partial is enough, I can and should fill in. The rest became I am a whole person with my own thoughts, emotions, talents, hopes, dreams and goals. So if I want to be in a relationship, my significant other should see me as a whole person and should be a whole person themselves.   Michael Hingson ** 45:10 Wow, some pretty deep concepts, needless to say, Yeah, but by the same but by the same token, you were willing to step back and observe and think about yourself, so you were able to to create these conclusions and make these changes, which is what it's really all about?   Barbara Leigh ** 45:36 Yeah, I think that's what's different about my book, is that it's not written by a therapist or somebody who's at the other side. It's somebody who's actually in it, um, digging through it and and feeling it and it makes the, you know, it. I pulled apart the process and was, you know, you have to hit all of the things that the you know, the mental, emotional, physical, spiritual, social, all, all of the things to hold those beliefs out of all of the different places in your life where they stuck.   Michael Hingson ** 46:23 You think that people really have to, how do I say this? Go to the bottom or hit rock bottom before they can really start to learn?   Barbara Leigh ** 46:33 I hope not.   Michael Hingson ** 46:38 You did and I but I hear it a lot you really don't know until you hit rock bottom. And I'm not sure I totally buy that. It really depends on what you're able to learn and what you're able what conclusions you're able to draw. But a lot of times hitting rock bottom, if you will, maybe emotionally at least, brings people to where they need to be. But I am with you. I hope that it isn't always that way, and it doesn't need to always be that way,   Barbara Leigh ** 47:06 right? I think there's, there's different rock bottoms, you know? It's I got to the point where I needed to learn, and I learned, and that may not be what you and I would view as rock bottom to someone else, you know, but it's, you know, I finally, I finally flip the switch. And that's, you know, somebody else may have a switch at a different level than   Michael Hingson ** 47:40 or they may not see that there's a switch to flip which is, which is all about choice, yep. So what got you started down the road of writing the book?   Barbara Leigh ** 47:54 To be honest, I never thought I would write a book that was never, you know, a big goal in life for me, and I think it's totally a God thing, because I was, you know, my my daughter's been telling me, you need to write a book. You need to write a book for, you know, years. And I was like, yeah, yeah, sure, no product. And then all of a sudden it was time to write the book. And I was like, I don't know why it's time to write the book, but it's time to write the book. And honestly, it it flowed. I mean, I had all these great ideas for a book, and they went poof out the window when I wanted to start writing. I I just kind of sketched out an outline that was terrible, and showed it to a few people, and they're like, sure, you go. And I threw it away and just started writing. And once I started writing, it, it flowed. It actually just came out. And once I was in it a little, you know, a few chapters in, then I was able to organize it and figure out what I wanted to say and make an outline. But I couldn't do any of that until I just started writing. So I don't know, it was odd. And then I gave it to my son. I gave, like, the first two, two chapters, probably, to my son, and he read it, and he pushed it back over the table at me, and said big words. And I was like, okay, so I took it and I took out all the big words, and I made it more conversational. And now everybody who who has read it and and talk to me is like, you know, it just feels like a conversation with a good friend over a cup of   Michael Hingson ** 49:57 coffee. There you go for   Barbara Leigh ** 49:59 a glass of. Wine. So that's where it   Michael Hingson ** 50:03 got, yeah, it's, it's about not preaching, but presenting and teaching in a in a non confrontive way, which is what it's really about, which is what sales is about, Yeah, but that was very observant on his part to say that, yeah,   Barbara Leigh ** 50:24 you made it so much better.   Michael Hingson ** 50:28 When I wrote thunder dog, my first book I was I wrote it with someone. We collaborated. I had worked on it for a long time, or at least worked on ideas. And then Susie Flory called one day and she wanted, she was writing her own book, and she said, Tell me your story. And after I did, she said, You should write your own book, and I'll help you do it. And she did, one of the things that we had was that the book is about being in the World Trade Center, but it's also a lot about my life. And when we got it to the editor, because her agent, who became my agent, Chip McGregor, was able to sell it to Thomas Nelson publishing, which is now part of HarperCollins. But the editor said, My problem with this book is the transitions. And kind of said, well, what do you mean? He said, Well, you talk at the beginning of each chapter about an event on September 11, and then you you go back in your life, but you don't transition between the two. And then when you come back, you don't transition. And I get lost. And when he described that, it just immediately clicked what he was saying. And I actually then spent a weekend putting transitions in every chapter at the right places. And when he read that, he said, this is perfect. This is exactly what I was talking about. And when one of the major reviewers of the book, Kirkus, which reviews books for publishers and libraries and so on, when they reviewed it, they said one of the most powerful parts about it were the transitions. And so I appreciate what your son said, because sometimes the unexpected thing that someone says is what sends you down a road to make it a much better thought process and a much better book or a much better whatever than it would have been otherwise.   Barbara Leigh ** 52:22 Yeah, absolutely. I had a friend from college read it from an author perspective. So she's, she's written five books, and she gave me just, you know, really, she wrote fiction books so they weren't the same, but she gave me just really good authoring advice. As far as you know, you were used this word too many times, you know, things like that. And that was really, really helpful too to just, oh, okay, I get it. That would make it much more smooth. And you know, that was really helpful for me too, and it's just just to get feedback in any capacity is so helpful, I think,   Michael Hingson ** 53:12 well, and all of those comments that people give you help teach you how to write better. Yeah, absolutely. How has writing the book changed your perspective?   Barbara Leigh ** 53:24 Wow. Well, first thing, I had no idea about writing books or publishing or marketing or any of that, so that's been a whole big learning curve. But as far as you know, even even writing through the book helped teach me some things about the process as well. Just as far as relationships go, and talking through it with I had about a dozen people reading it at chapter by chapter as I got them done and and having getting that feedback from them, as far as you know, how it how it affected them, and it was really just so, I guess, helpful for me to learn what other people were were thinking when they're reading it. Because, you know, some of the things had never occurred to me, some of the things were for from friends who had been through some kind of childhood trauma. And I was kind of looking at, okay, I get what you're saying, and I think this that what you're telling me is you. This part is coming from your childhood trauma, but this other part is definitely something that I could add to my book, and I didn't want to make my book about trauma, because it really in my mind, was for the person that was just an average person, living an average life, having average relationship. However, my friends who have had childhood trauma have actually been the most affected by my book, which I find fascinating.   Michael Hingson ** 55:42 That's that's interesting, but it does make sense, because clearly you're trying to help people be more open about themselves, to themselves. And the people that that do that are the people that have been in situations where maybe they haven't, and they maybe intellectually realize that they need to grow and change, but they hadn't totally emotionally adopted that stance, and so you help them with that, which is cool.   Barbara Leigh ** 56:11 Yep, that's something I was expecting for sure.   Michael Hingson ** 56:15 No, understand. Now you have a blog also right, called helpfulness. Why is why is it called helpfulness? And what is it about?   Barbara Leigh ** 56:24 It is called helpful mess because when I was writing this book, I was writing about helpfulness and how that kind of steered me in the wrong direction, because that's where I was finding my value, and I had a typo that made it helpful. Mess, mess. Yeah, I said related to that mess. Yeah, it's like, that messy part. That's me. I So related to that that I ground onto that word. I was like, Okay, this word is mine,   Michael Hingson ** 56:56 well, and it really goes right along with the book and everything we've talked about today. Needless to say, Have you thought about doing things like starting a coaching program? Or do you do any of that?   Barbara Leigh ** 57:12 I do not. My daughter is, she is a life coach, and she has started a holistic nutrition program. So she's kind of doing that, that thing and, and I've never really been interested in doing that kind of thing. So I like you go. I will help you.   Michael Hingson ** 57:33 Okay, well, that's fair. I think we, we all do what we we feel we're best at, and it may come to the time where you'll suddenly discover that you're really better at it than you think, and that you could, you could coach people, or maybe not, but that's really something to look at.   Barbara Leigh ** 57:55 Yeah, I do want to focus on my writing for a while, but you know, when she's done with her program, maybe we'll get something   Michael Hingson ** 58:01 together. Well, there you go, and she lives close to you. Yeah,   Barbara Leigh ** 58:08 she's a half hour early, all right, so   Michael Hingson ** 58:10 Wisconsin home to everywhere, which is pretty cool. Well, so what would you advise? What kind of advice would you give to someone who's going through a lot of the things that you've gone through and so on? What would be the first thing that you would say to them to hopefully get them started down a different path of of life, rather than thinking so little of themselves and not really wanting to move forward,   Barbara Leigh ** 58:39 I would tell them they have options. You can leave your your value is not in how helpful you are, and be gentle and be kind to yourself and accept that you may not be coming from a belief that is true. And look, you know, try to see when you feel something that right, kind of off. Kind of look at your beliefs and you know, where is this coming from? Because a lot of times you can find it if you look hard enough, yeah,   Michael Hingson ** 59:31 it's about teaching people to truly develop the skill of self analysis, if you will. Yeah, which is something that we, we all ought to do more of we, we tend not to really look at ourselves. And it goes back to the same thing as the whole concept of the fear of public speaking, if we, if we step out of ourselves and look at what happened, we beat up on ourselves rather than recognize. Amazing. This is a teaching moment, and we can learn from it, rather than allowing it to just be something that beats us   Barbara Leigh ** 1:00:07 up. Yes, absolutely,   Michael Hingson ** 1:00:10 which makes a lot of sense. Well, I want to thank you for doing this. We've been we've been at this about an hour. Can you believe it? But I really enjoyed having you talk about it. Do you have any kind of last minute thoughts that you want to convey to people?   Barbara Leigh ** 1:00:30 Well, let's see. I guess if you think reasonable humans make reasonable choices, maybe rethink that. If you want to find my book, you can find it at my website. Let's see   Michael Hingson ** 1:00:48 and what's your website?   Barbara Leigh ** 1:00:51 Barbara Lee, author.com and Lee is l, e, i, G, H,   Michael Hingson ** 1:00:56 so it's Barbara Lee, author.com, yeah, cool. Well, I hope people will find it, and we'll, we'll read it. Is it's available? Is it a hard copy or ebook, or both, or both? Okay,   Barbara Leigh ** 1:01:16 and available on Amazon, Barnes and Noble Ingram, Apple, Google, not all the places   Michael Hingson ** 1:01:24 they're they're an audible version or an audio version,   Barbara Leigh ** 1:01:27 not yet something to work on asking, yeah, absolutely. I know I have two people that have been asking, and I well, I have to start making money before I can spend money on that.   Michael Hingson ** 1:01:43 Yeah, I hear you well, unless you read it yourself, which cuts the cost way down.   Barbara Leigh ** 1:01:49 Yeah, try that. I have no idea how to do that either, so that, you know, has added to my my pile of things I need to learn.   Michael Hingson ** 1:01:56 There you go. It's an adventure.   Barbara Leigh ** 1:01:57 Yes, absolutely, it's on the list. Well,   Michael Hingson ** 1:02:00 Barbara, thank you for being here. I really appreciate it, and I want to thank all of you for listening. I hope that this has been not only enjoyable, but educational and worth your time. Love to hear your thoughts. Love to get your your thoughts about this. So any of you who would we'd love to hear from you, please email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, e.com, wherever you're listening, please give us a five star review. We really appreciate those reviews, and especially we love five star reviews. We want positive reviews, but you give us your honest thoughts. We love that. We appreciate it, and we value your comments very highly. If you know anyone who you think ought to be a guest on unstoppable mindset, please let us know. And if, by the way, you aren't sure how to review or whatever, or you want to find another place to hear more podcasts in addition to wherever you're listening to it, today, you can go to Michael hingson.com/podcast that's m, I C, H, A, E, L, H, I N, G, s, o n.com/podcast, and all of our episodes are there, but we really value your time. We value that you like what we're doing. We'll always love to hear from people, so please let us know and keep the emails coming and again. Barbara, I just want to thank you. We really appreciate your time and are so glad that you came and spent this time with us.   Barbara Leigh ** 1:03:32 Thank you, Michael, it's been great. I appreciate   Michael Hingson ** 1:03:40 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1728: James Altucher shares unconventional yet powerful strategies to become a world-class public speaker, focusing on authenticity, storytelling, and audience connection over rehearsed perfection. His personal anecdotes and candid insights reveal how embracing vulnerability can turn anxiety into a superpower on stage. Read along with the original article(s) here: https://jamesaltucher.com/blog/how-to-be-the-best-public-speaker-on-the-planet/ Quotes to ponder: "People will only remember one or two things. So make it your story. Make it something they've never heard before." "Vulnerability is what makes a speaker great. Not ‘confidence.' Confidence without vulnerability is arrogance." "The audience wants to be entertained, inspired, and educated. In that order." Episode references: Dale Carnegie's “The Quick and Easy Way to Effective Speaking”: https://www.amazon.com/Quick-Easy-Way-Effective-Speaking/dp/0671724002 The Moth: https://themoth.org/ Chris Anderson's “TED Talks: The Official TED Guide to Public Speaking”: https://www.amazon.com/TED-Talks-Official-Public-Speaking/dp/1328710289 Toastmasters International: https://www.toastmasters.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices

The world is full of people right now trying to tell you that they have the secret to success. I'm not one of them. No matter how good an idea you might have to remember that nothing works all the time and there's something wrong with everything. But for your thought and consideration let me speakand seek to explain what I have learned about what I call Zone-Based lLving and how being in the right zone in the right time will be very helpful to you as you deal with what is a rather rugged and challenging way of life right now in which most people are quite tired and don't know what to do. Maybe this 15 minutes might be helpful as a start to get back on track and have a sense of energy in the midst of difficult times. And now let's see what the STOSH has to say about the program. Living in the Zones: How I've Learned to Perform, Transform, and Flourish at Every Stage of Life By Stan Hustad If you're going to survive—better yet, thrive—in today's uncertain, noisy, and sometimes nasty world, you need more than a goal or a five-year plan. You need zones. That's right—zone-based living is not just a quirky phrase I came up with; it's a powerful way to understand where you are in life, what your role is, and how to perform at your best, no matter what stage you're in. This week on the program, I dove deep into the idea that living well in today's complex world demands that we know where we are—not just physically or emotionally, but spiritually and professionally too. These five "zones" I've discovered over years of coaching, teaching, performing, and living... well, they're not only helpful—they're essential. So allow me to take you on a little journey through the five zones of life, with just enough wisdom, wit, and warning to maybe get you thinking, “Hey, I need to figure out what zone I'm in—and how to get to the next one.” The Five Zones of Life 1. The Curiosity Zone This is where we start, where we play, and where we ask a thousand questions an hour. Most of us lose it by the time we “grow up,” but here's the big idea: what if everything you thought you knew... was wrong? Could you live with that possibility? The Curiosity Zone isn't just for kids. It's for entrepreneurs, artists, scientists, and anyone who refuses to accept the world as it is. Stay curious, my friends. 2. The Impact Zone Now you're in adulthood. You're responsible. You're no longer just preparing—you're performing. This is where you grow your audience, build influence, and—yes—make a dent in the universe. It's not enough to exist. You've got to matter. And this is where our modern-day Dale Carnegies are born. Or better yet, reborn. 3. The Transformation Zone Congratulations—you've made an impact! But now it's time to do something bigger. Better. Bolder. This zone isn't about tweaking your brand or reorganizing your sock drawer. It's about radical reinvention. You're not changing because you have to. You're transforming because you can. This is the zone where ideas meet courage. 4. The Generosity Zone If you've made it here, you've succeeded. But the question is, who else has? If your success doesn't lift others, you've missed the point. Generosity isn't just about money—it's about time, attention, mentorship, kindness. Civilizations crumble without generosity. So if you're still hoarding, you're still stuck. 5. The Encore Zone Here's where I live. You don't retire—you re-fire. You've got wisdom, experience, and one more show to give. In fact, some of your best work might still be ahead. (Just ask Michelangelo, who created masterpieces into his 80s.) This zone is about finishing well, leaving a legacy, and making sure the world is just a little better because you were here. Memorable Takeaways - “What zone are you in? And what zone do you need to grow into?” - “You're not just in the marketplace. You are the marketplace.” - “Curiosity didn't kill the cat—it built the airplane, wrote the song, and launched the podcast.” - “Success without generosity is just ego with a good haircut.” - “You're on sale every day. Better learn how to sell you.” Remember This - Curiosity keeps you young. - Impact makes you relevant. - Transformation makes you necessary. - Generosity makes you unforgettable. - Encore makes you eternal. A Call to Action So where are you today? Soul tired? A little lost in the cultural noise? Wondering if you've still got it? Let me tell you something: you do. You absolutely do. You just need a map. And that's what the zone model can be—a compass for your calling, your career, and your contribution. If this message resonates with you, reach out. I'm here for coaching, conversation, counsel, or just a cup of encouragement. Let's figure out your zone—and how to get to the next one. And remember: in a world gone sideways, those who live with purpose and perform with love will always rise. All the best and blessings to you. And as always—live well, finish well, and don't forget to flourish. Let's talk: StanEdWittRadio.net  

Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all. Dale Carnegie Check out John Lee Dumas' award winning Podcast Entrepreneurs on Fire on your favorite podcast directory. For world class free courses and resources to help you on your Entrepreneurial journey visit EOFire.com

Have you ever met someone whose presence alone makes you want to level up? If you haven’t, you’re about to. Today’s episode is one you won’t want to miss. Whether you're striving to build your business or unlock your greatest potential, you're in exactly the right place. Today, I’m honoured to introduce someone who embodies what it means to live with purpose, passion, and performance, Marc Accetta. Marc isn’t just a high-performance coach and speaker—he’s a dynamic force of transformation. Known for his vibrant delivery and no-nonsense approach, Marc empowers individuals to take action and step boldly into who they are meant to be. With a track record that speaks volumes, Marc has built not one, not two, but four successful businesses from the ground up in the network marketing industry. His strategies didn’t just elevate companies—they helped one organisation skyrocket its sales by over $3 billion. But Marc’s true gift? His ability to pass that knowledge on. Today, he’s all about helping others rise, sharing the methods and mindset that turn potential into power. In this episode, Marc unveils some of his most impactful strategies, tactical advice, and insights you can apply immediately to see real, lasting growth. So grab your notebook—you’ll want to catch every golden nugget. It's time to meet the one and only Marc Accetta. We’ll be talking about: ➡ [0:00] Introduction ➡ [03:04] Marc’s personal journey into network marketing and personal development ➡ [07:33] Early struggles, first breakthroughs, and the life-changing event ➡ [10:40] You need to be in the game to be great ➡ [12:52] Programming vs. potential ➡ [18:08] Changing our default settings ➡ [21:46] The power of life and death is in your tongue ➡ [24:48] Having non-negotiables ➡ [28:06] Understanding personality types and becoming a ‘chameleon’ in leadership ➡ [36:41] Pay attention, get excited, never quit ➡ [39:07] Check out Marc Accetta’s social accounts and website below ➡ [41:04] Marc’s bootcamp, offers and programs ➡ [44:05] Marc's recommended book ➡ [47:48] Marc's dream superpower ➡ [48:27] Marc's favourite quote ➡ [48:50] Marc's advice to his past self ➡ [50:38] Final thoughts and a call to action for personal growth Resources: ➡ Get Marc's Free 4 Colors Personality Report & Training - Use the code DSA100 for a free report: https://www.marcaccetta.com/colors-test' ➡ Join Marc Accetta's RECRUIT & BUILD LIKE 7 FIGURE EARNERS Bootcamp - Use the code DSA20 for a 20% discount: https://www.marcaccetta.com/bootcamp/1 Book Recommendations: ➡ How to Win Friends and Influence People by Dale Carnegie: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 Quotes: ➡ “To avoid criticism, say nothing, do nothing, and be nothing.” – Aristotle➡ “You don’t have to be great to get started, but you have to get started to be great.” ➡”Do or do not, there’s is no try” - Star Wars, Yoda About our guest: Marc Accetta graduated from Seton Hall University in 1982 with a degree in Political Science. In his 30s and 40s, he built multiple successful companies in the network marketing industry, emphasizing integrity and transparency by teaching what he called the "honest rank" approach. His leadership helped generate hundreds of millions in sales. In 2000, Marc founded Marc Accetta Seminars and transitioned into a full-time role as a trainer and consultant. Since then, he has delivered live events to over a million people across more than 50 countries. His training has empowered hundreds of individuals to achieve six-figure incomes and has supported companies in producing billions in revenue. Marc is best known for his signature live event, A View From the Edge—a groundbreaking experience that blends education and entertainment (“edutainment”) to deliver powerful, lasting transformation. Connect with Marc Accetta: ➡ Facebook: https://web.facebook.com/marcaccettaseminars ➡ Website: https://www.marcaccetta.com/ ➡ Instagram: https://www.instagram.com/marcaccetta/?hl=en ➡ Linkedin: https://www.linkedin.com/in/marcaccettatraining/ ➡ Youtube: https://www.youtube.com/channel/UCtbdXMFhJPshlvVEQ_6Ax2w ➡ X: Marc Accetta (@marcaccetta) / X Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to Youtube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us at communnity_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here https://go.auxano.globalSee omnystudio.com/listener for privacy information.

In this Episode: In this episode of the Achieve Results Now podcast, Mark Cardone and Theron Feidt discuss the critical importance of customer service, extending beyond business interactions to encompass personal relationships. They emphasize that effective customer service is a developable skill and a form of leadership, crucial for navigating a world increasingly absorbed in technology. They propose three actionable steps to enhance your service and communication with others:   1. Greet and Treat People Like a VIP This first step is about making everyone you interact with feel genuinely important and significant. Whether it's a family member, a friend, or a customer, show enthusiasm for their presence. Examples include giving a warm greeting, making eye contact, putting away your phone, and actively listening. The goal is to set a positive tone and convey that you're happy they are there and their needs matter, aligning with Dale Carnegie's principle of the human desire to feel significant.   2. Listen Like It's Your Job Beyond a mere greeting, active and present listening is paramount. The hosts stress being fully engaged in the moment, not just hearing words but seeking to truly understand the other person's needs, often by picking up on subtle cues beyond verbal communication. They caution against listening with an agenda (e.g., trying to immediately push a product or solution), highlighting that true understanding builds stronger relationships. This active listening allows you to uncover underlying needs, as exemplified by a martial arts student seeking self-defense but truly needing more balance and personal time.   3. Solve the Problem (or Be of Service) The final step is about providing value and finding solutions, but with a crucial caveat: understand the context. In a business setting, customers often approach you with a problem they want solved. Be an authority without being authoritative, offering confident solutions and real-life examples. In personal relationships, especially with loved ones, sometimes the "solution" is simply active listening and empathy, not an immediate fix. However, always look for ways to be of service, even subtly or by anticipating needs before they are voiced, demonstrating your value to them.   The hosts conclude by urging listeners to implement these steps to improve both professional and personal relationships, reminding them to share the episode with those who could benefit. ARN Suggested Reading: Blessings In the Bullshit: A Guided Journal for Finding the BEST In Every Day – by Mark Cardone & Theron Feidt https://www.amazon.com/Blessings-Bullshit-Guided-Journal-Finding/dp/B09FP35ZXX/ref=sr_1_1?dchild=1&keywords=blessings+in+the+bullshit&qid=1632233840&sr=8-1 Full List of Recommended Books: https://www.achieveresultsnow.com/readers-are-leaders   Question: 1.   Do you have a question you want answered in a future podcast? 2.   Go to www.AchieveResultsNow.com to submit. Connect with Us: Get access to some of the great resources that we use at: www.AchieveResultsNow.com/success-store www.AchieveResultsNow.com www.facebook.com/achieveresultsnow www.twitter.com/nowachieve Thank you for listening to the Achieve Results NOW! Podcast.  The podcast that gives you immediate actions you can take to start seeing life shifting results NOW!

About the Guest:Liz Haberberger is the president of Dale Carnegie Missouri and a leadership powerhouse. With a decade of experience coaching professionals at every level, Liz is known for helping people unlock potential they didn't know they had. Her training sessions and keynotes are packed with energy, actionable insights, and honest encouragement.Whether she's working with a senior leadership team or speaking on stage, Liz's mission is the same: inspire people to lead themselves first—so they can better lead others.What You Will Learn:Why attitude is your greatest leadership assetThe “gap and the gain” mindset and how to apply it dailyThe role of optimism and energy in creating lasting culture changeHow to lead with more self-awareness and intentionalityWays to build stronger, more emotionally intelligent teamsGet ready to rethink how you show up. Liz brings practical wisdom, powerful mindset tools, and a spark that stays with you. Don't miss this conversation on the Take Command podcast.  Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

In this episode, Lisa Shield, a pioneering love coach with over two decades of experience, delves into the true reasons why many individuals struggle to connect on dates. She shares her philosophy that finding the right connection is more crucial than merely finding the right man. Lisa encourages personal growth alongside dating and teaches listeners how to uncover and address their blind spots that might be holding them back.Lisa also introduces her emotionally naked dating approach, which prioritizes authentic personal development over tactical dating strategies. She provides practical advice derived from Dale Carnegie's classic book, "How to Win Friends and Influence People," tailored specifically for dating contexts. Listeners will learn how to engage in meaningful conversations, make their dates feel valued, and genuinely connect on a deeper level.Key Takeaways:Connecting, Not Impressing: Shift the focus from self-promotion to genuine interest in your date.Personal Growth: Work on yourself to be ready for a meaningful relationship.Active Listening: Engage fully and encourage your date to share more about themselves.Genuine Compliments: Sincerely acknowledge and appreciate your date's unique qualities.Overcome Fears: Confront dating-related insecurities to build true self-worth and confidence.Highlights: Focus on Connection, Not Finding the Right ManAddressing Dating ChallengesHidden Agendas and ExpectationsSelf-Worth and ConfidenceEngaging Communication TechniquesPersonal Growth and Transformation**Resources:**- Free 45-minute presentation: https://www.lisashieldlove.com/registration-page-final-page**Connect with Us:**- Website: https://www.lisashield.com/podcast/- Instagram: https://www.instagram.com/lisashieldcoaching/- Facebook: https://www.facebook.com/lisashieldcoaching/Want more content like this? Want more content like this?  Want more content like this? Continue On Your Journey: Lisa Shield| YouTube | Facebook | Instagram | Book a Call with LisaEmail the podcast at: podcast@lisashield.com

Joe Pardavila is joined by leadership expert Emil K. Everett, author of Leading With Trust: The 12 Elements of Achieving Peak Performance. They delve into the evolving landscape of leadership, from the seismic shifts caused by the pandemic—where empathy and transparency became non-negotiable—to the timeless balance between character and skills. Emil shares poignant lessons from his mother's resilience, his journey from Wall Street to leading a family business, and how crises like Starbucks' turnaround under Howard Schultz reveal the power of adaptive leadership. The conversation explores generational dynamics in the workplace, the pitfalls of ego-driven leadership, and why emotional intelligence is critical for modern managers. Everett unpacks concepts like radical transparency, servant leadership, and trust restoration, offering actionable insights from Dale Carnegie's principles to his own “three C's” framework (competency, consistency, comprehension). Viewers will walk away with strategies to navigate volatility, inspire multigenerational teams, and lead with authenticity. Perfect for aspiring leaders and seasoned executives alike, this episode is a masterclass in building cultures of trust and agility.

There is no doubt that the pandemic has made it very fraught to find new clients in Japan.  The new variants of the virus are much more contagious and have already overwhelmed the hospital infrastructure in Osaka, in just weeks of the numbers taking off.  Vaccines are slow to roll out and so extension after extension of lockdowns and basic fear on both sides, makes popping around for chat with the client unlikely.  We forget how much we give up in terms of reading and expressing nuanced ideas through not having access to body language.  Yes, we can see each other on screen, but it just isn't the same. In this situation, which looks to be scheduled to last until early 2022, we have to work on new skills. We know about storytelling, word pictures and refined word selection for better communication.  Knowing about it and doing it though, are ridiculously different.  I know, because we teach this stuff.  I can explain the formulas and the methodologies and the class participants get it, but doing it is often a struggle.  Obviously practice with strong coaching is the cure. We will be beginning our conversation with a client online and this could be a new client or more likely, a new person down at the client's company, as every April the wheel of fortune is spun and the HR department nominates who goes where.  The explanation of who we are and what we do and why you should deal with me (and by extension my firm) is a critical juncture.  Jumping straight into the product catalogue tour is dumb.  This made little sense when we were sitting knee to knee, but makes absolutely no sense when we are screens apart. Instead, we need to get their permission to ask cogent questions, which will ultimately unveil needs.  There is a simple formula for doing this, so there is no excuse why every salesperson should not be doing this.  Firstly we need to explain who we are and what we do.  This is a great opportunity to build your firm's credibility with the client.  We shouldn't forget to weave our history into the narrative and make it personal.  This is not a history lesson on the company but a base on which to build trust and we have to make sure we are represented in this part of the storytelling. For example, “We are global soft skills training experts and Dale Carnegie launched the company in New York in 1912.  The fact that ninety percent of the Fortune 500 companies use us, shows that the most discerning firms recognise the value we bring.  We have stood the harsh test of time globally and in Japan too, since we established operations here in 1963.  We are way beyond all of that ‘it is American so it won't work in Japan' stuff, as we have localised the content and 80% of our delivery in in Japanese.  I have been with the firm for the last eleven years and have seen the impact our training has across all industries”. In this forty second burst we have packed the content to the gunnels with credibility statements and emotive words. This initial reference point tells the buyer we are a safe option.  “Nobody got fired for choosing Dale Carnegie Training” type of idea.  Next, we tell a story about a client.  They had a certain issue, preferably one we think might be shared by this client and we explain the solution applied and the result achieved in a very micro and brief manner.  We emphasise the pain this problem was causing for a particular decisionmaker inside the company, someone in a similar position or role to our interlocutor.  We briefly explain what we did and then we dwell on the perceived value of the solution formed from the client's point of view.  We should bring back pieces of their dialogue with us, to fully express their happiness that the problem was fixed, so that the buyer we are in front of on screen, will have confidence in our suggestions.  This is a reference point for the client that we can help them. Finally, we say, “Maybe we could do the same for you.  I am not sure, but in order to find out, may I ask a few questions”.  And then we say nothing.  Wait until they speak – don't add, or clarify, just sit there in total silence until they give an answer.  Once we have their permission, then we can dig in and see if we have a solution for their problem.  This is a reference point that says the buyer is now willing to share a lot of confidential information with us. If we don't get a match between what we do and what they need, then no slamming of the square peg into the round hole – we get off that call and we hold another potential business discussion with another buyer. The pandemic has made the whole art and science of selling more complex, but there are some fundamental basics we have to get right or nothing will go our way.  Business is hard to find at the moment, but never find bad business – the money won't be worth the trouble and you only tarnish your personal and professional brands.  There are plenty of clients who have problems we can help them with, so we need to be concentrating our efforts right there.

Previously Akiko was a Commentator for Fuji TV; Co-Founder of Women In Action; Partner, Strategy &; Division Head at Japan Post; Vice-President Calyon Securities; Associate McKinsey & Company; Vice-President and Associate, General Counsel J.P. Morgan. She graduated with a JD in Law from Tokyo University and has a Master Of Law from Columbia Law School “Culture is an accumulation of behaviors—what you say and do becomes the culture.” “If the ownership is there, it's really easy to engage with them.” “Listen more than you speak—especially in Japan, silence often hides valuable insight.” “You can't have a single leadership approach—it's person by person.” “Deliver, manage expectations, and be transparent—that's how you build trust.” Akiko's leadership approach is deeply rooted in clarity of direction, respect for individuality, and adaptive engagement. Her philosophy is shaped by diverse experiences in legal, consulting, and advisory roles, and it centres on fostering ownership within her teams. She emphasizes the importance of building a shared vision and selecting people whose strengths and motivations align with that direction. For her, engagement begins with recruiting the right individuals and then shaping an environment that supports their ownership of outcomes. Whether inheriting a team or building one from scratch, she focuses on identifying key issues, defining areas of impact, and matching people to those missions. She acknowledges that leadership today demands flexibility, as people differ in how they want to be led—some thrive with autonomy while others need close collaboration. Her leadership style is not one-size-fits-all; instead, it's adaptive and rooted in an appreciation of diversity—not only in personality but in professional backgrounds. Akiko credits the richness of ideas within her organization to this diversity, noting that innovation emerges from intentional dialogue across disciplines. However, she is clear that shared goals are the foundation for extracting those ideas meaningfully. Without common purpose, even diverse teams can become fragmented. Trust-building, in her view, requires consistent delivery, expectation management, and transparency. She strives to keep her promises, communicates constraints openly, and balances optimism with realism. She views culture as the accumulation of behaviour, underscoring the importance of consistent actions and clear communication in shaping a cohesive and connected team identity. Akiko also makes intentional efforts to keep her Japan-based office plugged into the global organization by fostering English-language meetings and inter-office collaboration. She believes that inclusion means not only being open to new ideas but actively drawing them out, especially in Japan where silence is often misread by Western leaders. Her advice for foreign leaders in Japan centres on listening more than speaking, respecting the local communication style, and recognizing that lack of feedback doesn't imply satisfaction. For aspiring female leaders, her message is one of encouragement—step forward, trust those who support you, and don't be deterred by fear. Her leadership is marked by resilience, clarity, and a deep commitment to enabling others to lead and succeed in their own right. Master the Art of Persuasion In today's business world, persuasion is essential. Yet most professionals lack this critical skill, watching their ideas go nowhere. What if you could command attention and have your recommendations consistently adopted? This game-changing ability isn't just for "natural communicators"—it's a skill you can master. There is a perfect solution for you- to LEARN MORE click here (https://bit.ly/3VhvR2B) To get your free guide “How To Stop Wasting Money On Training” click here ( https://bit.ly/4agbvLj ) To get your free “Goal Setting Blueprint 2.0” click here (https://bit.ly/43o5FVK) If you enjoy our content, then head over to www.dale-carnegie.co.jp and check out our Japanese and English seminars, workshops, course information and schedules and our whitepapers, guidebooks, training videos, podcasts, blogs. About The Author Dr. Greg Story, President Dale Carnegie Tokyo Training Contact me at greg.story@dalecarnegie.com Bestselling author of “Japan Sales Mastery” (the Japanese translation is "The Eigyo" (The営業), “Japan Business Mastery” and "Japan Presentations Mastery".  He has also written "How To Stop Wasting Money On Training" and the translation "Toreningu De Okane Wo Muda Ni Suru No Wa Yamemashoo" (トレーニングでお金を無駄にするのは止めましょう) and his brand new book is “Japan Leadership Mastery”.   Dr. Greg Story is an international keynote speaker, an executive coach, and a thought leader in the four critical areas for business people: leadership, communication, sales and presentations. He leads the Dale Carnegie Franchise in Tokyo which traces its roots straight back to the very establishment of Dale Carnegie in Japan in 1963 by Mr. Frank Mochizuki. He publishes daily blogs on LinkedIn, Facebook and Twitter Has 6 weekly podcasts: 1.     Mondays -  The Leadership Japan Series, 2.    Tuesdays – The Presentations Japan Series Every second Tuesday - ビジネス達人の教え 3.    Wednesdays - The Sales Japan Series 4.    Thursdays – The Leadership Japan Series Also every second Thursday - ビジネスプロポッドキャスト 5.    Fridays - The Japan Business Mastery Show 6.    Saturdays – Japan's Top Business Interviews Has 3 weekly TV shows on YouTube: 1.     Mondays - The Cutting Edge Japan Business Show Also every Second Thursday - ビジネスプロTV 2.    Fridays – Japan Business Mastery 3.    Saturdays – Japan Top Business Interviews In the course of his career Dr. Greg Story has moved from the academic world, to consulting, investments, trade representation, international diplomacy, retail banking and people development. Growing up in Brisbane, Australia he never imagined he would have a Ph.D. in Japanese decision-making, become a 40 year veteran of Japan and run his own company in Tokyo. Since 1971, he has been a disciple of traditional Shitoryu Karate (糸東流) and is currently a 6th Dan. Bunbu Ryodo (文武両道-both pen & sword) is his mantra and he applies martial art philosophies and strategies to business.    

In this episode of Grow a Small Business, host Troy Trewin interviews Penny Burke, Director of WhereTo Research, shares her inspiring journey of growing the company to $12 million in revenue and leading it through a successful merger with a global firm. She highlights the importance of strong people skills, strategic thinking, and staying passionate about business. Penny also reflects on her early days in advertising and how those experiences shaped her leadership style. This episode offers valuable insights into sustainable growth, effective leadership, and staying true to your values in the business world. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Penny Burke, one of the hardest things in growing a small business is managing time, especially balancing business development ("hunting") with project delivery ("cooking and eating"). She explains that in a project-based business, it's challenging to constantly juggle winning new work while also delivering high-quality outcomes. Additionally, she emphasizes that people management — hiring the right team and dealing with performance issues—is another tough but crucial aspect of sustainable growth. What's your favorite business book that has helped you the most? Penny Burke's favorite business book that has helped her the most is "How to Win Friends and Influence People" by Dale Carnegie. She considers it a classic and values its timeless insights on building strong relationships and effective communication—key skills in both leadership and business growth. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Penny Burke does not recommend any specific podcasts or online learning tools to help grow a small business. She mentions that her husband uses such resources more than she does, and she personally prefers listening to music during her downtime instead of engaging with podcasts or similar tools. What tool or resource would you recommend to grow a small business? Penny Burke emphasizes the importance of market mapping as a methodology rather than a specific tool. She recommends identifying where your business can play, where it can win, and where you can build your fame. This market-focused thinking helps small businesses define their niche and develop a strong positioning strategy, which is critical for growth. What advice would you give yourself on day one of starting out in business? Penny Burke's advice to herself on day one of starting out in business is: "Just be good. Don't worry about size. Just whatever it is that you're going to do, do it really, really, really well." This highlights her focus on quality and excellence over rapid growth. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: The only thing I've ever wanted to be is good, and not just good, but great – Penny Burke Success is about working on great projects, attracting great people, and delivering great outcomes." – Penny Burke People like working with good people; don't underestimate the power of being one." – Penny Burke  

I have had the honor and pleasure to have on the Unstoppable Mindset podcast many healers, thought leaders and practical intelligent people who have generously given their time and insights to all of you and me during this podcast. This episode, our guest Kay Hutchinson adds a great deal to the knowledge base we all have gained from our other guests. Kay's childhood was interesting in that she is half Japanese and half African American. This race mixture provided Kay with many life challenges. However, her parents taught her much about life and understanding so she was able to work through the many times where people treated her in less than an equal manner. Also, Kay being the child of a military father had the opportunity to live in both the United States and Japan. She gained from this experience a great deal of knowledge and experience about life that she willingly shares with us.   After college Kay went into teaching. Just wait until you hear what class she first had to teach, but she persevered. Through all her life she has felt she could assist people in healing others as you will hear. After teaching for a few years, she decided to make energy healing a full-time profession.   Along the way she fell in love and married. Unfortunately, as she will tell us, she discovered that her husband exhibited extreme narcissistic behaviors which eventually lead to a divorce. I leave it to Kay to tell the story.   Kay offers some pretty great insights and lessons we all can use to center ourselves. I very much hope you like what she has to say.       About the Guest:   Imagine the exhaustion, anxiety and utter soul depletion that results when you are in a narcissistic relationship.  Then, imagine being told that you have to go through years of counseling and perhaps even take anti-depressants to begin reclaiming your identity, health, emotional and financial stability, and restore your ability to experience God' joyousness. That's the journey that Kay Hutchinson was on in 2019 when she divorced a narcissist who dragged her through a nearly year-long court battle that almost destroyed her 15-year energy medicine practice where she specialized in helping empathic women make their sensitivities their super powers and left her with relentless shingles outbreaks and collapsed immunity. Through the journey of rebuilding her health and life, she discovered  the one thing that no one was talking about in terms of the recovery from narcissistic abuse…that narcissists damage the five energy tanks that rule our physical, emotional, financial and soul health. Yet no one was showing women how to repair themselves energetically.  But,  without repairing those tanks, women suffer for years with anxiety, depression, exhaustion and a multitude of debilitating physical health challenges. So, Kay created the first medical qi gong recovery program for narcissistic abuse survivors that use 5 minute energy resets to help women effortlessly re-ignite their body, mind and soul potential. For example, Kay's client Donna, whose health was devastated by the stress of a narcissistic marriage, was able to use the resets to reverse stage 5 kidney damage in only 90 days, preventing Donna from going on dialysis and empowering her to reclaim her life. With newfound health, Donna was able to rebuild her realty business and remarry. Her pastor husband and her are now building a successful ministry helping others. Kay is here today to share more inspirational stories like this and delve into the topic of energy vampirism –how we lose energy to toxic people and more importantly—what we can to stop the drain and become unstoppable in reclaiming our body, mind and soul potential when our energy has been decimated by a narcissist.  Ways to connect Kay:   Get Your Mojo Back Podcast: https://podcasts.apple.com/us/podcast/get-your-mojo-back-quick-resets-to-help-empathic-women/id1699115489 Website: https://www.aikihealing.com/ Free Healing Session: https://www.aikihealing.com/free-healing-for-narcissistic-abuse-priority-list Instagram: https://www.instagram.com/aikihealingresets/ Facebook: https://www.facebook.com/AikiHealingResets/ Youtube: https://www.youtube.com/@aikihealing   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And as I've explained, the reason we word it that way is that diversity typically doesn't tend to involve disabilities, so inclusion comes first, because we don't allow people to be inclusive unless they're going to make sure that they include disabilities in the conversation, but mostly on the on the unstoppable mindset podcast, we don't deal as much with inclusion or diversity. We get to deal with the unexpected, which is anything that doesn't have to do directly with inclusion or diversity. And so today, in talking to Kay Hutchinson, we have a situation where we are going to talk about unexpected kinds of things, and that's what we're really all about. So Kay Hutchinson is our guest today. She has quite a story about, well, I'm not going to tell you all about it, other than just to say it's going to involve narcissism and it's going to involve a whole bunch of things. Kay is a podcaster. She's a coach, and she does a number of things that I think are really well worth talking about. So without further ado, Kay, welcome to unstoppable mindset.   Kay Hutchinson ** 02:40 Oh, Michael, every cell in my body is happy to be here today. I'm so thrilled. Oh,   Michael Hingson ** 02:47 good. I just want to make sure all the cells are communicating with you, and they're all saying good things they   Kay Hutchinson ** 02:52 are. Oh, good, absolutely.   Michael Hingson ** 02:56 Sell by cell. Let's, let's do a roll call and see how long that takes. But there we go. Well, I'm really glad that you are here. I'd like to start by kind of learning about the early K, growing up and all that sort of stuff. It's always fun to start that way, sort of like Lewis Carroll, you know, you start at the beginning. But anyway, tell us about the early k, if you would.   Kay Hutchinson ** 03:19 Oh my gosh, I'd love to and Michael, what's exciting to me about that, you know, with your show really focusing on diversity, when I look back to my childhood and I think about the various experiences that I had growing up as a biracial child in the 1960s I am half Japanese and half African American, against the backdrop of Malcolm X and at the time Martin Luther King, and all of this different flow of change was happening as I came into the world, and I was born on the island of Honolulu, Hawaii, feeling very much connected to the vibrancy of that space and those islands and that war of the power of the volcanoes, and I found myself just this really hyper sensitive young child where the world came in at me through all of my five senses, to the point where often I was very overwhelmed, but I was really blessed to have parents that understood this child's going to have a lot coming at her in the world, being what the world is at the time, and coming from different two different cultures that I was really well nourished and really was taught by parents who had embraced meditation and mindfulness as a way of really helping me calm my nervous system when I was little. So I really had this beautiful childhood of being able to bounce between different cultures, the US culture, and also living in Asia, but also coming face to face with things like racism face. Things like messages on a very large societal level that I did not belong anywhere, that I didn't fit, and so often I felt that the world outside of the safe space of my immediate family was a world that was very much overwhelming, and felt as if it was not for me, that it was not very nourishing. So very early on, I had to learn how to kind of begin regulating and begin navigating a world that wasn't necessarily set up for someone like myself. Well,   Michael Hingson ** 05:35 yeah, it's it's interesting when you and you certainly have an interesting combination of parents, half African American and half Japanese, definitely, two different cultures in a lot of ways, but at the same time, they both recognize the whole concept of mindfulness. They recognize the value of meditation and finding a calming center, I gather is what you're saying.   Kay Hutchinson ** 06:00 Absolutely, my father was one of the soldiers that right after he came into the service in the 1950s that got assigned to Japan and was in one of the first all African American military police units. It had never existed before. And so through his journey there, he actually ended up studying a lot of different forms of martial arts, as well as some of the healing arts like acupressure. So a lot of times people say, Okay, you practice Chinese energy medicine. Oh, that must have come from your mother's side of the heritage. But actually, the first exposure to healing and energy came from my dad, because he taught us martial arts, and he taught us actually some of the flows of energy on how to heal the body, because it's that idea that if you spar with a person, you're responsible for having to heal them if you injure them through the sparring. So that was like my first exposure to really learning the system of energy medicine. And then on my mom's side, it's interesting, she grew up with parents that were Buddhist and Taoist in their philosophy as well. So but at a very young age, in her late teens and early 20s, she was very curious about Christianity, and began attending churches that were of a Christian nature, and that's how she ended up meeting my father. And so this beautiful path of spirituality, learning about energy and understanding how to navigate through a world that wasn't necessarily built for me, was really at core of how we moved as a family, and I think that really formed the basis for developing a certain type of sensitivity to the nuances of differences and making those differences into superpowers. And that's really at the heart of what I do, not only as a healer, but and in my early career as a special education teacher, that really was one of the things that allowed me to recognize the value and power of children and help them to optimize their growth and   Michael Hingson ** 08:11 development. So where did you grow up? Where did you live? So   Kay Hutchinson ** 08:15 I lived in both countries. My father was Army, so we would spend some time in the US, primarily Texas, but we also lived part time in California, and then we would bounce back over, over the pond to Okinawa, Japan. So I had a lot of fond memories of both countries growing up.   Michael Hingson ** 08:33 That's, that's pretty cool. And it's, you know, I find that people who come on this podcast, who have had the joy of having the ability to live or having lived in different kinds of environments, do bring some very interesting perspectives on, on each of those countries and just on, on life in general. And they tend to, I think, have a overall better perspective on what life is all about, because they've seen more of it. And if they take the time to really think about life and all the things that they've seen, they come to value all of that a lot more   Kay Hutchinson ** 09:18 Absolutely it is that process of being able to really delve deep into the subtle uniqueness of life through different lenses. And when you travel, and when you get that opportunity to experience cultures directly, and you also have, you know, a heritage that's very rich on an ethnic level, you know, it really does allow the brain to see the world through many different facets. And I think that that really is what's needed in a world where, when we look at what's happening globally, there's rapid, rapid change. So those of us who have that experience of being able to bounce through all of these different experiences and take multiple facets. Because we end up being able to digest and are able to move through those experiences without becoming so overwhelmed, as so many people are experiencing today, with all of the quantum leap changes that are happening, changes happening so rapidly in our world.   Michael Hingson ** 10:16 Oh, we are, and we're we're exhibiting, of course, in this country, with a new president or a new old President, we're seeing a lot of changes, and I think history is going to, at some point, decide whether those changes or the things that that he's bringing about are good or not. And I think it's you can take a lot of different viewpoints on it. Oh, it's bad because he's doing this and he's doing that, and it's good because he's doing this and he's doing that, but I think ultimately, we're going to see, and I'm I think he's made some choices that are interesting, and we and we'll see how it all goes. But I wish that he had had more of a worldview. I think that's the one thing that I see, that he has not had as much of a true worldview as would probably be valuable,   Kay Hutchinson ** 11:11 absolutely, and that's, excuse me, that's really a concern in leadership, right? And how do we support when someone hasn't had that vastness, right? It then comes to us to really bring to the table the perspectives that hopefully will trickle over into influencing and supporting energetically. And here's that thing, because sometimes we can think, Oh, well, you know, the President's way up here, and what can I as an ordinary person, do to help bring more balance to that leadership. Well, I truly believe that energetically, we're all connected, so that when each of us is embracing this more multifaceted perspective, and we're not just embracing it in our brains, but actually living that, integrating that into how we move. We create a energy that ripples out, that absolutely touches every other person on the planet. And why would it not also touch, you know, people in positions of political leadership. So I believe that when we band together in that way, we do create change.   Michael Hingson ** 12:15 Well, I think we all are connected, and I think that is something that most people haven't recognized, and the more they don't and the more they decide they're an entity in of themselves, and there isn't that kind of interconnectionalism, the more it's going to hurt them more than anything else. But hopefully, over time, people will realize that we are all interrelated. Gandhi once said that interdependence is and ought to be as much the ideal of man, I guess, and woman, we should say. But, you know, he was, he was quoting back in the day, much as much the ideal of man as a self sufficiency. And I think that interdependence is all around us, and interdependence is something that we truly do need to recognize. And embrace, because no one really is an island into themselves,   Kay Hutchinson ** 13:08 and that's true, and this is where the challenge is. When we begin to start looking at energy, vampirism and narcissism, we're dealing with individuals who do not have that capacity to really embrace the fact that they are energetically and importantly connected to other people. They're disconnected from that. So how they're moving through life becomes very centered, focused on only their perspectives and their experiences. And that's where it can be really dangerous, because when we're in the midst of people that are moving like that, we may not realize that we're actually losing energy to them. And so it's really important to take a look more than ever, who is in your world? Are you surrounded by people that have an understanding of the value of connecting in with one another and truly having a fair exchange of energy. Or are you amid people that may be pulling energy from you in a one sided way because they have wounds that are preventing them from really being full in their own perspectives and in their own energy fields.   Michael Hingson ** 14:24 Well, and when you mentioned people who don't have the capacity, I wonder if it's true that they don't have the capacity, or they've chosen to reject it.   Kay Hutchinson ** 14:35 Well, I think that's the difference, right there. Michael, when they've chosen to reject it. That's not pathological in terms of the clinical definition of narcissism, that could apply to anyone that has simply made that choice. But part of the clinical definition of narcissism is it is a person who doesn't have the choice they're not capable because of early trauma in their life. During the period of time when they were attaching and beginning energetically to form bonds with other people, as well as psychologically and cognitively, disruption happened or is no longer a choice for them. They're no longer able to say, I want to be connected or not connected. There is a disruption on a trauma level that prevents them from being connected.   Michael Hingson ** 15:21 Is there a cure for that? Though, can people reverse that process?   Kay Hutchinson ** 15:26 So as far as I know, in Searching the Literature and working with colleagues, and I also have background in psychotherapy too, there is not, quote, unquote, a cure for that, but the damage is fairly deep. It's a matter of helping those individuals to manage the facets of their narcissism to minimize the damage. But are they ever disconnected from the intimacy that we have energetically with other human beings that tends to still be pervasive, even with long term therapy, psychotherapy, yeah, well,   Michael Hingson ** 16:03 you, I know, and we'll get to it. Have had some direct exposure and involvement with narcissism, but let's go back a little bit talking about you. Where did you go to college? I assume you did go to college.   Kay Hutchinson ** 16:17 Yeah, absolutely. I went to the University of Texas, at Austin, okay. And then later, for graduate school, I went to the California Institute of integral studies for counseling, psychotherapy, but also longevity Institute for all the energy medicine training. And I loved, I loved that they were the only program at the time in energy medicine, medical Qigong. They had a relationship with the head of the school. Was the head of Stanford's Integrative Medicine Department, and they were doing lots of things with looking at how energy healing impacts cancer and also how it affects the role of fertility. There was a famous Stanford IVF program, and what they were looking at was the idea that when women partook of Qigong and mindfulness techniques, they were able to successfully get pregnant at a higher level than if they did not. So it was a school that really embraced not only the science of energy, but also the spirituality of it as well. How do we develop and grow as beings that are souls in the world   Michael Hingson ** 17:27 and dealing with the practical application of it? Absolutely,   Kay Hutchinson ** 17:30 absolutely. So I often say that it was the place where shamanism met hardcore science and together, and that's kind of a little bit of what people experience, Michael, when they work with me, because I'm one of the few holistic practitioners that says, come in the door and bring me your actual medical data. I want to see the scans. I want to see your blood work data before we ever do an herbal formula, before I ever prescribe a set of medical Qigong resets. I really kind of want to see what we're looking at and what's happening with you on a quantifiable level, so that we can measure changes as we go along and process a few Sure   Michael Hingson ** 18:08 well. So you mentioned earlier Special Education song. What did you do after college?   Kay Hutchinson ** 18:14 So, in college, you know, I was studying cognitive science as well as special education. I was fascinated by how people learn, and so my career began as a special education teacher. The first assignment I had, though as a teacher, was teaching third grade math because I began working for a district mid season, and they didn't have a lot of different openings, and they said, well, Kay, we would love to have you in the school, but the special ed position will not be available till later. Would you come aboard teaching math? Now, little did anyone know, Michael, that I was actually math phobic. I was that kid that when I had to take math and calculus and things in college, had my head in my lap. Oh, I can't do this. This is just not my thing. And so to be asked to teach third grade, it was horrifying to me on one level, but then I said, you know, everything happens for a reason to start my teaching career, and the thing that I'm most fearful of could be a really good learning opportunity for me. What   Michael Hingson ** 19:14 did you learn from that? Oh my gosh, I learned that   Kay Hutchinson ** 19:17 the most important thing is creativity, because I had to say, okay, where, where am I starting? These kids were behind. They were third graders. They were behind in learning multiplication. And so I said, You know what? There's a method to teach multiplication with cubes and blocks and manipulatives that actually leads them to being able to do algebra. So I'm going to be creative and use these different tools to not only teach basic multiplication, but my goal for them is, when they leave me, they will have the basis for being able to do simple algebra problems in third grade. And the fact, Michael, that these kids, when we talk about diversity, inclusion, we. In a community where they were drive by shootings were in a community where other teachers did not believe that just because these children were children of color, that they did not have the same abilities and capabilities and potential to be able to go on to school at Harvard or Yale. It made me even more determined to say, I'm going to teach them a really higher level skill that everybody else will say is beyond their developmental level to prove that these children are just as capable as anybody else. Yeah,   Michael Hingson ** 20:31 and, and the reality is, they are. They have the capability, and it is something that just has to be encouraged. I know that when I was doing my student teaching. I was getting a master's degree in physics, so I did a little bit with math now and then, needless to say, and I was in the class one day, I was teaching eighth graders. I'm sorry, I was actually teaching high school freshman, but there was an eighth grader in the class, and he asked a question. It wasn't, I don't even remember what the question was, but it wasn't a hard question. But for some reason, I blanked out and didn't know what the answer was. But what I said to him was, I don't know the answer. I should, but I don't. I'm going to look it up and I'll come back tomorrow and tell you what the answer is. Is that okay? And he said, Yeah. When the class was over, my master teacher, who was the football coach, also came up, and he said, that was the most wonderful thing you could do. He said, kids will always know it if you're blowing smoke, if you're honest with them, and if you tell them the truth, you're going to gain a lot more respect. He said, That was the best thing that you could have possibly done with Marty's question. Well, the next day, I came back in with the answer. I went and looked it up, and it was as easy as it should have been, and I should have known. But I came in and I and when the class was all seated, I said, All right, Marty, I got the answer, and he said, so do i Mr. Hinkson? I said, well, then come up here and write it on the board. One of the things that I did not being a good writer, being blind. I just have never learned to have that great of handwriting. I would always have a student write on the board. And everyone competed for that job every day. So that day Marty got to do the job, Kenny came up and described it and said the answer. And I said, that's the same answer I got. And does everybody understand it? But it was so great to be able to interact with him. And it all started with being honest. And I think that's one of the best life lessons I ever learned, not only from being a student teacher, but just in general, that people know it when you're not being dishonest, they can sense it, whether they can articulate it, whether they know it consciously, they'll at least know it subconsciously. If you're not being honest and direct with them, and so it's important if you're going to truly earn trust, to have an honest relationship and and as I, as I put it, don't blow smoke at people.   Kay Hutchinson ** 23:12 That's so true. I mean authenticity as an energy is so very transformative, you know. And I love your story, Michael, because it reminds me too. When I was teaching, you know, I too, was honest with my kids. I just said, you guys feel scared of these problems that we have on our page. Your teacher was scared this morning and had her head in her lap crying like, how am I going to teach this to you? All you know, when they when we can be human with each other. When we are able to really just say what is real and in our hearts, it completely transforms the journey, because suddenly we recognize that we're all in the same space, and then we can lock arms to really move through it together. But if the energy is not even, there's not a fairness there, and part of the fairness is transparency, then it creates a completely different flow. It isn't necessarily transformative, and it can create obstacles and blocks versus being that wonderful thing where your student got to bloom, you got to bloom, and I'm sure the entire class benefited from the authenticity of both of you bouncing off of each other saying, this is the problem that I found, and this is Mike says, here's how I solved it. And together, you guys were able to really get that information across, I'm sure, in a way, that got everybody inspired to think about, how can they come about solving the problems too   Michael Hingson ** 24:35 well, something like 15 years later, we were at the Orange County Fair in July, and this guy with a deep voice comes up to me and he says, Hey, Mr. Hinkson, do you know recognize my voice? Well, there was no way. He says, I'm Marty, the guy from your algebra class 15 years later. And you know it was, it was really cool, yeah, and it was, it was so. To have that opportunity to, you know, to talk with him again. And, you know, we both, of course, had that, that same memory. But it's, it is so true in general, that honesty and connectionalism are so important, it's all about building trust. In my new book, live like a guide dog. We talk a lot about trust as one of the things that you can use to help learn to control fear, and specifically I talk about in the book lessons I've learned from all of my dogs, my guide dogs, and so on. And one of the lessons that we talk about is that dogs may very well, love unconditionally, but they don't trust unconditionally, and you do still have to earn their trust. They may love you, but they won't necessarily trust you until they get to know you. And so with every guide dog, I have to start all over and develop a new relationship and learn their quirks. But the reality is they're learning mind quirks as well, and what we do is we figure out how to interact and work together, and when we are both open to trust, and that's the other part of it, I have to be as much open to trust as the dog, because the way a previous guide dog worked and the things that a previous guide dog did don't necessarily apply with a new dog, and so it's important to really be open to developing that trusting relationship, but it takes a while to develop, but when the relationship develops, it is second to none, and and I wish it were more true with people, but we're always worried about so many things, and we think about what's this person's hidden agenda? We tend not to be open to trust. And the reality is, we can be just as much open to trust as we ever would need to be. That doesn't mean that we're always going to trust, because the other person has to earn our trust too, but we can be open to it absolutely.   Kay Hutchinson ** 27:01 And you know, animals are such an amazing teacher to that process of developing trust. I love what you said that they love unconditionally, but that not necessarily trust unconditionally. To me that is such balance, because I often notice in my work, there's a tendency, especially with empathic women, to over trust, to trust too soon, to not require that others earn that trust. And so I think it's really an important piece to find that balance in being able and being open to trust, but not rushing the process to the point where we lose our boundaries in that and when you interact with animals, you really learn how to do that. Well,   Michael Hingson ** 27:47 why do you think so many women are too eager to trust and do trust too quickly?   Kay Hutchinson ** 27:55 I think in the population of women that I work with in my groups, that they refer to themselves often as women empaths or empathic women. I think some of that can come from the over care taking syndrome that some of them may be exhibiting as a way of working through old wounds, that idea that it's my job to kind of just be this wide open radar and take care of others and be open, and they don't understand that it is absolutely part of self care to regulate that openness, to have a filter and to be able to give that piece of time to really see who people are, because narcissists oftentimes are wearing a facade. May not necessarily see who they are in the early stages of an engagement. So by being open, but still having boundaries, which kind of when your boundaries are respected over time, I think that's where trust really blooms. And by taking that time, then we are able to really make sure that we're in relationship with people where there is a fair exchange of trust, because that's part of the fair energy exchange, as I often say, is trust has to go both ways, and in a narcissistic relationship, it's usually just one way. It's the person you know who's non narcissistic, trusting fully and the narcissist withholding trust. Yeah,   Michael Hingson ** 29:17 and you think that men are much more not open to the whole concept of trust, than than women? Not   Kay Hutchinson ** 29:29 at all. I think men are beautiful in their heart spaces, just as open too. So I see men in paths exactly in that same space as well, men that are natural givers who want to connect. They can often also get in that space of trusting too soon. So when my practicing encompassed working with both men and women, that would be something that I would often kind of give guidance to in the dating process of Give it time. And allow somebody to earn that beautiful jewel of trust that is your heart, and allow yourself to also be discovered by the other person as someone who's trustworthy. Give it the space, because I've had beautiful men that were clients that absolutely got their hearts trampled, and also got their energy siphoned by energy vampires, just because they jumped in, just so wholeheartedly, so soon, so having that balance being aware of the pacing of a relationship, and then again, going back to animals, because that was part of the thing that I did. Michael straight out of energy school, I worked with animals first and human second. And I think that dance that we do with animals is really can be a framework or a model for how to move with humans too, because animals don't rush it. You know, they're going to take their time and trusting you. They're going to check you out and notice what your Kirks are and notice how you respond to them. It's not something to give right away. And so when you do earn the trust of an animal, whether it's a cat or dog or in my case, I also worked with wild animals, it is really such a treasure, and it's cherished when it happens.   Michael Hingson ** 31:15 Yeah, but then even wild animals are open to trust there. There are a lot of other things that you have to work through, but still, the the the opportunity to develop a trusting relationship is certainly there. Now I think that cats are more cautious than dogs about a lot of things, but they're but they're open to trust. I know that that stitch my cat does trust me, but she is much more cautious and tends to react to noises and other things a lot more than Alamo the guide dog does. So they're there. There are issues, but there's a lot of love there, and there is a lot of trust, and that is as it should be. But again, I've had to earn that trust, which is the real important part about it. Yeah, that's definitely   Kay Hutchinson ** 32:07 and, you know, you speak about, like, the differences of dogs and cats too. There's a difference in the neurological sensitivity, of course, with dogs too, it depends on the breed. You know, like, for example, chihuahuas can be very neurologically sensitive, so they react to many things, versus, say, like Labradors or other larger breeds of dogs, shepherds and so forth, they tend to have a more steady neurological response to the world. So they make wonderful emotional support and other helper roles in our lives. But cats, they tend to, across the board, be pretty high strung neurologically, which means that's why they would be a little bit more skittish about why   Michael Hingson ** 32:47 they're cats. Yeah, absolutely, it works. Well, how long? How long did you teach?   Kay Hutchinson ** 32:55 Well, I taught in public school. I think it was three years. I'm still a teacher. I never I just left the forum from a public school into I became a writer for textbook publishers. So I created Teacher Guides. There was a lot of teaching in that. And then I also ran the only medical Qigong professional certification certification program that is a one on one apprenticeship program, and I ran that program up until the pandemic, from 2008 or nine until the pandemic, before I slowly shifted into just this really super niche of working with women on the journey of recovering from narcissistic abuse, and really putting my full energy into that, I still get calls for people who want to certify with me, and so I'm I'm still thinking about reopening the school, but it's been such a pleasure going down this road and journey of developing virtual journeys for women online and watching them bloom and seeing the transformation. So I always say that I'm ever the teacher. I never really left the profession. Everything that I do involves education and really helping people to optimize the way they learn as souls and as whole beings in the world   Michael Hingson ** 34:17 well, and I think in reality, and I wish more people understood it. But I think we're all teachers, and I know one of the things that I learned when I first was put in a position where I had to start selling professionally, I took a Dale Carnegie sales course, and one of the things that they talked about in that course was sales people. The best sales people are counselors, they guide, they teach, because you'll get a better understanding of your prospects and your customers, but that's what you really should be doing. And again, there's a whole level of honesty that goes with that. But the reality is, I think that all of us teach. I know a lot of. Blind People say I don't I'm blind. I am the way I am. I don't want to be a teacher. I don't want to have to educate people. Well, the reality is, we all do that in one way or another. We're all teaching someone, or bunches of someone's from time to time. And the reality is, teaching is so fun,   Kay Hutchinson ** 35:21 it is, and I love that you said that, because we're always teaching people how to engage ourselves just on that level alone, or engage with ourselves. Yes, absolutely. And when we know that and we bring joyousness to the process, right, it can be so transformative, because when we're enjoying that process, we're going to go into those uncomfortable areas, right that may be challenging or difficult, and often engaging with other people, you come up with new facets and perspectives that you otherwise would not have. So I, I love, I love the dance of learning and also in sharing too.   Michael Hingson ** 36:06 My wife was a teacher for 10 years, and always loved it when she she did do special ed and so on. She was in a wheelchair her whole life, so she was sort of bent that way, but she loved teaching third grade. She thought that third grade was the best, because when you start to get older than that, kids get more set in their ways, and when they're younger than that, they're they're just not there. Yet. She loved third grade, so I'm glad you started with third grade math.   Kay Hutchinson ** 36:35 Third grade was really sweet. I went from there to early childhood so, and then later I was tutoring at the university level, I had an opportunity to work as a tutor to actually doctoral foreign students who needed help with writing skills and things like that. So I really have enjoyed that full spectrum, just as I enjoy working with clients that come from vast differences in their backgrounds, and taking the journey into to learning more about holistic ways and moving so a lot of fun. Oh,   Michael Hingson ** 37:09 it is, you know, and I think life in general is a lot of fun if we would just approach things the right way and not let everything upset us, we we have a much better life in our own world,   Kay Hutchinson ** 37:21 definitely, absolutely. Well, you,   Michael Hingson ** 37:25 you've talked a lot about this whole idea of narcissism and so on, and I know you've had involvement in your life with that. You want to talk about some of that and tell us how you really got into really doing a lot with it, and what motivates you and so on. Or how much of that do you want to talk about? Oh,   Kay Hutchinson ** 37:42 definitely. Well, you know, I would have to go all the way back to, you know, experiences with racism that I experienced as a narcissism. I'm not saying that every person who has racist thoughts or beliefs or or patterns are narcissists, but many narcissists are racist, and so I think the early exposure to what I would call someone that is an energy vampire bent on manipulating or creating a flow that isn't a fair exchange of energy happened to me at a very young age. So I gained a lot of insight into how do you move through that? So it made sense that when I was beginning my career as an energy healer, as a practitioner, and I started noticing the different physical and emotional issues people would come in the door with, they'd come in with, say, like autoimmune issues, thyroid issues, cancer and different things like that. But when we began to really look at the root of all of those conditions, we began to realize that there was a pattern of having been in some sort of prolonged engagement with another person, where there was not a fair energy exchange. And that's when I began to realize, oh, all of my clients have had experiences with narcissism and of having had their energy siphoned in a way that was not beneficial for the entire body, mind and soul, and so in creating these resets for clients for nearly, I think it was about 15 years I was into that career. I never realized, because I'd never encountered it directly in a personal relationship. What it was like to be in a relationship with a covert narcissist, and I fell in love with a person who was very, very clever as far as really hiding those aspects of his personality. And I've come to understand that the reason that I walked that journey was so that I could have first hand lived experience. I knew what overt narcissism was about, but I had never really experienced the covert variety that hidden, that more subtle type. And by being in this marriage and relationship with a person that was exactly that, it gave me a lot of insight. To the subtle ways that we lose energy to people, and what the impact is on that physical level. For me, it left my immunity completely tanked, and I was having reoccurring shingles all over my face. I was having high anxiety, which was not a part of my emotional walk. Previously, I was also very fatigued. I had resolved many years prior to that severe fibromyalgia, and suddenly that came out of remission, and I was in constant pain every day. So you know, in seeing how dramatically my own health changed, it also changed the way that I was showing up on a business level, how available I was on an energy level, to really serve clients. And it also showed up in terms of my spiritual path, where I slowly began to get disconnected from source and not rely on that as my critical way of moving through life, where previously I have so it was a just a journey of really, truly recognizing what it feels like across every level imaginable to get decimated by the person that You love because they are wounded and are narcissistic.   Michael Hingson ** 41:22 What finally happened that made you realize what was occurring and caused you to decide to deal with the whole issue.   Kay Hutchinson ** 41:31 Well, you know, it wasn't just one thing Michael, because if he was a subtle narcissist, my understandings of what was happening came about gradually. But the thing that really stood out in my mind, that made me say, You know what, I absolutely need to get out of this relationship was when I went to caretake an aunt that had stage five stomach cancer, and I had previously was in the role of caretaking his mom, when she had metastatic blood level cancer. It was a form of leukemia, and also his aunt, who had a form of bone cancer. So when his family members were ill, I was there. I dropped everything, not only just as a healer, but as a family member, as someone who loved these Dear ladies, was by their sides and really helped them to transition. But when it came time for me to be at the side of my relative, my husband was completely lacking in empathy, and I'd spend the entire day with her, just helping her to quell nausea, get more comfortable, feel more peaceful. I completely had not eaten the whole day because my whole attention was on her and also on my father. Her brother, wanted to make sure that my dad was okay in being with her, because he was also approaching soon the final days of his life. He had a lot of weakness going on and things. And I returned home, and I was just exhausted, and I said, Honey, let's go out for dinner, and let's go out and do something kind of fun, because that's what I am, and I give a lot on that heavy level, I like to shift over to something light. And I was met with, I don't want to go anywhere. Why do you always want to go out to dinner, and he just started kind of yelling at me, and I realized, oh, wow, just even on a pure nourishment level, I need food because I haven't eaten all day. This is somehow becoming a challenge. And I ended up going out to dinner by myself at a time when I was really super vulnerable about ready to lose my last living aunt in the States, and thinking, what am I doing in a relationship where merely asking to be fed, not even emotionally, is a challenge? And I said, Ah, he can't even literally feed me. And I knew there was no fixing that. Even though we had gone through counseling, it's like, no, no, this is just not going to continue. I have to leave, right? So that was a critical moment in my life of just and that's what I would say to everybody in the audience. Ask yourself, are you being felt fed well? Are you being well nourished by the person that you're in that relationship with? Because narcissists are not capable of nourishing   Michael Hingson ** 44:29 you. Yeah. So what happened? I mean, you made you, you realize what was occurring. What did you do? So   Kay Hutchinson ** 44:35 at that point, we had been in counseling, so I got on the phone with our counselor, and I said, I really need your safe space the next time we come in, because I need to have a conversation about divorcing, and I really need to make sure that I'm moving through this safely and with the proper support around me. And that's really, really important, because if your audience. Are in relationships with narcissists who have never been abusive, they need to understand that there's a high likelihood of them becoming physically abusive when they decide to leave. Mm, hmm. And so it's really important to make sure that that conversation is happening in a safe space and that there's enough support around to keep violence from escalating, even if you've never seen that person in that more physically abusive space, it needs to be considered.   Michael Hingson ** 45:33 So you, you talk to your counselor about that, and then you, you, I assume, had a session where you, you, you dealt with some of those issues, absolutely,   Kay Hutchinson ** 45:44 with the safety of of the counselor there, we were able to map out a strategy. But Silly me, Michael, I thought, well, you know, we have an agreement that we need to go our separate ways. We're two adults. We can do this peacefully. It's not complicated. We lived in the state of Texas. It's not hard to do. And so we said we'll just go to a mediator, and everything will be fine. They'll do up the paperwork, legally, we'll sign we'll go our different ways. Wish each other well, take what we each learn from this and move on with our lives. So it seemed a simple thing, but at the very last moment when we were scheduled to see the mediator, mediator attorney gets a call from a lawyer that I didn't know he even had saying, oh my, my client can't come into this mediation without me being present, because he's represented. And it was a bulldog attorney that was known for just rolling over the other person. And I went, ah, and so I got dragged to nearly a year and a half legal battle that really didn't need to be there, but I was very blessed in connecting with an attorney who specialized in helping people divorce from narcissist, and she was able to say to me, Kay, I know you have important healing to do for yourself, but also for the clients that you serve, let me take this over and you go, do you, and I'll just ting you whenever you need to sign something. And she just completely took it over for me so that I could move on with my life and decide, you know, what did I want to create in the new phase of my life? But not everybody has that ability to kind of really lock arms with attorneys that are highly skilled in dealing with narcissists, because the narcissist will weaponize the legal system if they're allowed to do that, and it can drive up costs. It can be exhausting on many different levels. So it's really important, if you can't afford to have an attorney that has that experience, there are many blogs and many places where you can connect to get that support, even if you're working with an attorney who is less experienced, right? Yeah,   Michael Hingson ** 47:55 but eventually you you were able to to deal with it, and I'm sure that it was incredibly traumatic. How long ago did all this occur?   Kay Hutchinson ** 48:06 Oh, this was occurring. 2018 2019 Okay,   Michael Hingson ** 48:10 so it's not been all that been six years. Yeah, six years,   Kay Hutchinson ** 48:15 absolutely. And you know, I often say that when you're going through an experience, after having been around someone that second guessed your reality, that we will tend to second guess our own reality too. And so one of the things I think that really helped me on a mindset level, was continuing to ask myself, well, what do I really feel? What do I really think? Exactly   Michael Hingson ** 48:40 right, exactly right. Yeah,   Kay Hutchinson ** 48:43 and reconnecting with that because I had been separated or disconnected from things that were really vital and important to me, because he had said that they were not important, or perhaps I was overreacting or being too sensitive that I began to discount those things within myself. So it's really this journey of really allowing myself to truly come back into valuing all of the things that were really important to me   Michael Hingson ** 49:10 to you. Yes, what you know narcissism is an interesting subject. What is maybe one thing that so not Well, let me go back. Narcissism certainly deals a lot with emotional issues, and there can be physical issues and so on. But what's maybe the one thing that you've seen in your work that most people wouldn't associate with a narcissistic person or narcissistic behavior,   Kay Hutchinson ** 49:41 I think the one thing that people don't really put enough of a spotlight on is that they are energy vampires. They create an energetic disruption across the five areas of ourselves that are absolutely critical for our physical health. For. For our emotional stability and our soul growth. So we're talking body, mind and soul disruption. You know, often times the talk is on the psychological or the emotional disruptions, or if there's a physical abuse component, it might be on that level. But it's really very rare that we are really associating that idea of energy, vampirism, of energy, of being a predator on an energetic level, with narcissists and so that is really core. Because until we start to heal the energetic damage that has occurred, we end up staying in a state of struggling for years with emotions that may be all over the place. I see felt it in myself. I see it in my clients, anxiety, depression, that feeling of being on an emotion, emotional roller coaster, and then all of the physical health issues that go along with it, whether someone experienced physical abuse or not, and then that soul disconnect. You know, energetically, we have to have, I often say, Energy Tanks. We need to have all five of our energy tanks full in order to have a relationship with source that is evolving that allows us to transform and elevate ourselves on that spiritual level. And so if we're damaged across our five Energy Tanks, we will find it difficult to really connect in with the power that is higher than ourselves. Tell me a little more   Michael Hingson ** 51:27 about this concept of the five Energy Tanks, if you would. Absolutely   Kay Hutchinson ** 51:31 that's my own wording, but really it's the language of Chinese energy medicine that's over 2000 years old, built on the idea of the five elements, whether you're an acupuncturist, an acupressurist, whether you are a martial artist, everything flows along the five elements, in terms of Chinese energy, medicine and the five elements are a system that helps to explain the relationship between our emotions, the different states of our emotions, our physical selves, and the way that we grow in souls. So I often say, you know that there's five tanks. John Gray made that comparison back I think it was in the 80s when he wrote about the different tanks that people need to have filled in their lives, like relationship tanks and the self care tank and all of these different things. It's kind of similar to that idea, but each one of these areas has a very critical role in our development. So like, say, the water element, this is essence, and then DNA level. So often times when we've been in traumatic situations, we may start to see some DNA level disruptions, and often that will appear as cellular abnormalities. Cancer would be a very good example of that, that when we're under immense stress, on a trauma level, the water element, which rules our DNA, on an element level becomes disrupted. So I see that a lot in my practice, where women have metastatic breast cancer and other forms of cancer as a result of the long term chronic stress of being in a narcissistic relationship, or their nervous systems, like my nervous system was completely damaged and I was hyper vigilant all the time. Had insomnia, had difficulty processing information. My natural dyslexia and learning disabilities that I came into the world with became exacerbated when I was in that narcissistic relationship. That's the wood energy tank that rules our nervous systems. So there's a take for each aspect of ourselves that gets impacted by the experience of being in a relationship where the energy exchange is not mutual and fair.   Michael Hingson ** 53:50 When you're talking about this whole concept of energy vampires and and the whole issue of having to face or deal with a narcissist. One of the things that seems to me happens is that your ability to have creative thinking and to be creative in your thinking goes down, and the result is that you, you you're again, you're you're sucked into something that you really shouldn't be sucked into, but you've lost some of the clearer thinking that you would normally have. How do you deal with that, and how do you get that back absolutely   Kay Hutchinson ** 54:34 but when we start to look again at the elements and how that shows up for creativity, our metal element has to do with our ability to feel safe and shielded. We can't be creative and stretch into areas that are unknown if we're not feeling safe. So beginning to do resets, where we begin to visualize the shielding around ourselves being restored, can be very helpful to begin to settle that. Sense of, oh, I'm not safe. And so there's specific breath work and energy resets that we do to really help to get that foundation of safety before we even begin to restore other aspects that affect creativity. The next thing that we have to do, Michael is really, once we're feeling safe, we need to be able to center ourselves, because if our thoughts are scattered all over the place, our energy is all over the place, it's hard to get centered, to bring the focus that is also a part of being creative. So the earth element is what allows us to begin to ground and calm ourselves, begin to focus and collect all of these different thoughts that we may be having and feeling so that we can harness them in a creative way to go forward. Similarly, we have to calm our nervous system so that our brains are able to create the rhythms on a brain wave frequency level that is conducive to creativity again, if our brain waves, if we were to look at an EEG right before hitting a moment of creativity, there might be a lot of bouncing activity going on, and it's only when that activity begins to settle and calm that we then are able to implement and bring forth something that is creative. So being able to regulate that becomes very important, as well as getting into the space of reconnecting with a fire element, which is joy. Because I often say creativity is just the expression of joy, right when we are in that joyous state, it's amazing how many different ways our brains can move to come up with something that is unusual, innovative out of the box. And so the restoration of the fire element, take passion, joy, all of that feeds in to the creative cycle. And then last on that water element, that essence level, right? Creativity comes from a deep well that we have as humans. When we're able to tap into that, we not only tap into a level of creativity that is not only unique to us as individuals, but we tap into the collective of the human creativity and consciousness, and so that allows us to ignite what we're doing in many creative ways. And this is why, as women heal these areas. Michael, they go out and do incredible things. They're able to go out and start new businesses. They start new careers at the age of 50 in their passion areas that they never thought that they would have done. They're able to take trips and go and pursue things that once they were fearful of, but now they are excited to open up themselves, up to trying new things in new ways. And so, you know, the restoration of creativity is very much a part of core of recovering from narcissistic abuse, because that's the one area that most people don't think about too going back to your earlier question, that truly gets impacted when we go through a narcissistic relationship, yeah,   Michael Hingson ** 58:13 well, you have obviously been through a whole lot. What allowed you, or how were you able to keep I guess, what we would call an unstoppable mindset, through all of the things that that you went through, what, what drove you, if you will, to be able to succeed. I   Kay Hutchinson ** 58:33 think it's exactly what we've been talking about, having the practices that allowed me to refuel those five takes allow the highest level of energy to kind of flow through my brain, to keep that mindset in that positive area, to keep me motivated and passionate when you're working energetically, to restore yourself the mind comes along. It's not the thing you know. A lot of people say, Well, you got to change your mindset first, and I believe there's value in that. But guess what? When you change your energy first, there is no possibility of the mind flowing into negative spaces to hold you back, because your energy is creating this vibration that then fuels the thoughts that keeps you moving, and that's really the life that I've led. And when I find in moments that I may be falling into a place that is challenged on that mental thought level, I do my energetic practices, and boom, immediately, there's a shift from either a sad state to a state of feeling resilient, from a fearful state to being brave and courageous, to say, Hey, I just jump into this deep end of the pool because that's what I'm afraid of, and that's what I need to do, and trusting going back to trust that there's going to be tremendous growth and benefit. So. The more it's not that hard,   Michael Hingson ** 1:00:01 no. But the other part of it is, the more of that that you do, the more you do the introspection, the more you analyze yourself, you think about what we're talking about here, the more that you actually go through the process, in a sense, the more you do, the easier it becomes, or the more efficient you are at doing it. And the result of that is that you become better at it, and so you're able to gain that control. It's it. The whole issue of resilience is is something to practice, but, but it is something that you have to work at I made a video recently where I talked about emergency preparedness, and I said most all of us don't prepare for emergencies, because what we don't do is we don't prepare our minds. Oh, we can create a plan so that there's a fire, we can grab a go bag or whatever. But how do we really prepare our minds? And that is something that we need to do a lot more of than we do today.   Kay Hutchinson ** 1:01:03 Absolutely. And the idea, Michael, that it doesn't take like long stretches of meditation, people have that myth in their minds to prepare yourself and be mindful when there are circumstances unfolding that maybe crisis by taking bite sized moments, I teach five minute resets to reset the brain and reset the mind, and you do enough of those over time, then when crisis hits, you have a whole well of cultivation to draw from and that that really ends up carrying you through whatever that crisis is. And I love that it's not enough just to prepare our minds cognitively for things, we must prepare ourselves from that deeper space energetically, so that when we're in the middle of things, we're not pulled so far off of our center that we forget that beautiful plan that we made,   Michael Hingson ** 1:01:57 right, exactly right. And the reality is, it all does work together. Well, what's the one thing? Maybe that would surprise people if they knew it about you? Oh, gosh, how's that for a good question.   Kay Hutchinson ** 1:02:14 I think the one thing that that most people don't realize about me is that I am a martial artist, because most people think of me as just that healer that brings that comfort in and that level of soothing that I'm known for, and most people don't realize that there's a really strong warrior inside of K and I think we need to be able to embrace the warrior within ourselves and marry that to our peaceful, meditative selves. That the joining of both of them, I think, is really what makes me one of the strongest beings on this planet,   Michael Hingson ** 1:02:55 and that is as good as it gets. So have you written any books? So   Kay Hutchinson ** 1:03:02 my book, the five elements healing, a practical guide for reclaiming your essential power, is currently being reworked. So you will not find it on Amazon at this time, but watch for it in a few months, because we're completely redoing that. And then also, I've contributed to redesign your nine to five advice and strategies from 50 of the world's most ambitious business owners and entrepreneurs. It was compiled by Bridget McGowan, and that one you can find on Amazon, and I was so blessed to create the chapter on how to create a soul based business, one that really allows you to develop what Michael and I are talking about, the unstoppable mindset as a critical way of moving through what you put out into the world. As a business owner,   Michael Hingson ** 1:03:51 well, I definitely want to hear about the new book when it nor the reworked book when it comes out. So you have to let us know. Oh, absolutely. How do people reach out and get in touch with you, if they'd like to to learn from you, use your services and so on. How does that work?   Kay Hutchinson ** 1:04:07 Absolutely on your show notes, people can get in touch with me through the website that's listed in the link, and they can find out about the latest healing journeys, which I'm so excited Michael, because we have a live, free healing session coming up on February the ninth, at noon, Central Standard Time. I do these regularly to allow people that opportunity to begin to experience healing, the five Energy Tanks that narcissist destroying through a soothing distance healing to see if they are ready to take other journeys with me. So that's probably the best way, is to visit the website. And I know it's right here   Michael Hingson ** 1:04:48 on your show. It is in the notes, but go ahead and say the website, if you would absolutely   Kay Hutchinson ** 1:04:52 and the website is a, I K I healing.com Easy to remember, A, I K I healing.com   Michael Hingson ** 1:05:00 Um,

Japan is a very hierarchical society.  I am getting older, so I appreciate the respect for age and stage we can enjoy here.  Back in my native Australia, older people are thought of having little of value to say or contribute.  It is a youth culture Downunder and only the young have worth.  “You old so and so, you don't know anything” is reflective of the mood and thinking.  As a training company in Japan, we have to be mindful of who we put in front of a class and in front of clients.  If the participants are mainly male and older, then it is difficult to have a young female trainer or salesperson allocated to that company.  That young woman is going to be talented and effective as a trainer because our trainer development system is so demanding. She is also going to be highly skilled in sales, because we teach sales. It doesn't matter. The HR people or the line manager complains, because the class members don't feel young people have anything to teach them or are qualified to sell them anything.  I was reminded of this recently when trying to allocate trainers and salespeople for certain companies.  We have a lot of internal trainers and salespeople who are under 35 and a few who are over 45 and so there is an imbalance.  One of my senior guys has suddenly quit.  He was performing both functions, so it is a double loss.  As our older team members age, they have seen their kids leave the home and then have their aged parents to worry about.  The life of a small business owner is always like this.  There is never an equilibrium or a period of extended stability with staffing.  Just when you think you have it working like a smoothly oiled machine, in goes a wrench and the whole thing comes to a shuddering halt. The transfer of responsibilities for clients between staff is not that easy.  It goes both directions too.  We have staff who build strong personal relationships with counterparties and then their interlocutor is moved to another function and a replacement appears.  Often, this can mean the end of the relationship with that firm, as the new broom have their preferred suppliers and you are not one of them.  You also imagine that within the client big firms there is a seamless transfer between their staff for that part of the business.  Not so.  I was dealing with a big multi-national and to my amazement the new person had absolutely no knowledge of what we had been doing for them in terms of training.  Obviously there was no hand over of the tasks and things have been going less smoothly as a result. Normally in Japan, we try to recruit younger people, however we have to also be flexible and look to hire older staff, the venerable grey hairs who can gain the respect of the clients.  Trying to maintain the right balance between the generations is not that easy.  Also, anytime we have to replace someone as a salesperson, then we can draw a big red line diagonally across each month of the calendar for the next 18 months.  They will not be particularly productive for that period of time.  Learning the business, really understanding the products and our methodology takes a lot of time.   They also have to build their own client base and that doesn't happen in a hurry. It takes about the same period of time to see someone make their way through the Dale Carnegie labyrinth of trainer certification.  It is an arduous, challenging process and not everyone is suited to become a trainer.  The skills for selling and training have similarities but there is also that X Factor of personality needed to become accepted by clients. The infamous and elusive Plan B needs to be dusted off and then we can move into action.  The problem is we don't spend any time thinking about negative circumstances that require a Plan B. Also, the mix of possibilities across the range of staff is so complex, how can you effectively anticipate what happens next.  Nevertheless, I quickly realised I need multiple Plan Bs ready to go, in case of changes in the team complexion.  I usually spend a minus amount of time thinking about those myriad possibilities, because I am too busy doing other things in the business. I will need to do better in this regard and have an update process scheduled throughout the year, rather than leaving it to surprise announcements of staff departure, to stir me to action.  How about your case?  How are your multiple Plan B development scenarios going?  

  “If you want to impact people, first, you need to trust them—and then give them space.” “You forget about collective decision-making in Japan—you build consensus privately, one by one.” “The best execution comes from ideas people believe are their own.” “I listen first. Then I discuss. Then I decide. But always, I listen first.” “Leadership is not about being the hero—it's about helping the team become the heroes together.” Previously for Societe Generale, Bruno was Head of Risk on Capital Market Activities and ALM, Co-Head of Market Risk, Risk Assessor on Capital Market Activities; Head of Market Risk for Natixis, Head of Market Risk on Capital Market Activities ENGIE, Head of Market Risk On Credit Derivatives Credit Agricole CIB; Head of UK Market Risk for LCL. Bruno emphasizes that trust is the foundation of leadership—both giving it and earning it. He believes in creating space for team members to voice their ideas, as people are most committed when implementing their own suggestions. When he arrived in Japan, he made it a priority to listen first. Recognizing that he was new to the local context, he relied heavily on the insights of his team, who had decades of experience. His role, as he sees it, is to synthesize their ideas into a clear strategy, advocate for it at headquarters, and ensure it gets the green light. He highlights the cultural difference in decision-making between France and Japan. In France, decisions emerge through open challenge and brainstorming. In Japan, consensus must be built privately through one-on-one discussions before any meeting. He adopted this approach, understanding that Japanese professionals are less likely to speak up in group forums but are open and candid in private. These individual conversations are time-consuming but essential for building alignment and trust. Bruno also sees leadership as deeply tied to authenticity and leading by example. His background in risk management taught him that courage—especially the courage to stand up for what's right, even against pressure—is critical. His teams observe whether he is willing to defend their ideas and protect their interests. That credibility is what earns their loyalty. He's learned that new ideas are more likely to succeed when they come from the team, not top-down. Japanese staff often hesitate to share ideas if early feedback is lukewarm, so Bruno takes care to signal encouragement and patience, giving them time and space to think creatively. When they do, the results are powerful—his team's strategic proposal was not only approved by Paris but became the only strategic initiative for Japan in the region. Bruno's approach is to listen deeply, guide gently, champion ideas effectively, and push for change when it makes sense locally. He believes culture is not something to impose, but to live consistently. By modelling respect, patience, courage, and transparency, he creates an environment where trust grows and leadership becomes a shared endeavour. He calls this collective success—not about being the hero himself, but about helping the team become successful. Unlock Your Leadership Potential: Be the Leader Everyone Wants to Follow Are you tired of watching your team struggle while you figure out leadership through trial and error? Wish you could inspire genuine commitment and achieve remarkable results? You're not alone—and there's a better way. There is a perfect solution for you- To LEARN MORE click here (https://bit.ly/43sQHxV) At Dale Carnegie Tokyo, we've helped thousands of professionals transform into confident, effective leaders who drive real results. Our proven methodology eliminates the guesswork and accelerates your leadership journey. To get your free guide “How To Stop Wasting Money On Training” click here ( https://bit.ly/4agbvLj ) To get your free “Goal Setting Blueprint 2.0” click here (https://bit.ly/43o5FVK) If you enjoy our content then head over to www.dale-carnegie.co.jp and check out our Japanese and English seminars, workshops, course information and schedules and our whitepapers, guidebooks, training videos, podcasts, blogs. About The Author Dr. Greg Story, President Dale Carnegie Tokyo Training Contact me at greg.story@dalecarnegie.com Bestselling author of “Japan Sales Mastery” (the Japanese translation is "The Eigyo" (The営業), “Japan Business Mastery” and "Japan Presentations Mastery".  He has also written "How To Stop Wasting Money On Training" and the translation "Toreningu De Okane Wo Muda Ni Suru No Wa Yamemashoo" (トレーニングでお金を無駄にするのは止めましょう) and his brand new book is “Japan Leadership Mastery”. Dr. Greg Story is an international keynote speaker, an executive coach, and a thought leader in the four critical areas for business people: leadership, communication, sales and presentations. He leads the Dale Carnegie Franchise in Tokyo which traces its roots straight back to the very establishment of Dale Carnegie in Japan in 1963 by Mr. Frank Mochizuki. He publishes daily blogs on LinkedIn, Facebook and Twitter Has 6 weekly podcasts: 1.     Mondays -  The Leadership Japan Series, 2.    Tuesdays – The Presentations Japan Series Every second Tuesday - ビジネス達人の教え 3.    Wednesdays - The Sales Japan Series 4.    Thursdays – The Leadership Japan Series Also every second Thursday - ビジネスプロポッドキャスト 5.    Fridays - The Japan Business Mastery Show 6.    Saturdays – Japan's Top Business Interviews Has 3 weekly TV shows on YouTube: 1.     Mondays - The Cutting Edge Japan Business Show Also every Second Thursday - ビジネスプロTV 2.    Fridays – Japan Business Mastery 3.    Saturdays – Japan Top Business Interviews In the course of his career Dr. Greg Story has moved from the academic world, to consulting, investments, trade representation, international diplomacy, retail banking and people development. Growing up in Brisbane, Australia he never imagined he would have a Ph.D. in Japanese decision-making, become a 40 year veteran of Japan and run his own company in Tokyo. Since 1971, he has been a disciple of traditional Shitoryu Karate (糸東流) and is currently a 6th Dan. Bunbu Ryodo (文武両道-both pen & sword) is his mantra and he applies martial art philosophies and strategies to business.      

Hey ladies! It's Gina here with another solo Friday episode on the Revitalized Womanhood Podcast. This week, we're ditching 'comparisonitis' and tackling overthinking. I'll share why my clearest thoughts come during a walk or workout, and how action beats anxiety every time. Inspired by Dale Carnegie's 'Stop Worrying and Start Living,' I'll give you FIVE practical steps to break free from overthinking and start achieving your goals. From naming what you're avoiding to taking one imperfect action, this episode is packed with tips to help you move forward. Tune in, take action, and don't forget to rate, review, and share. Happy Friday! Connect with the Revitalized Womanhood online! https://revitalizedwomanhood.com/   Join other like-minded women in the Revitalized Sisterhood online community today! https://revitalizedwomanhood.mn.co/feed   Follow Revitalized Womanhood online! https://www.instagram.com/revitalizedwomanhood/  

Cada día en la newsletter: https://nofinancieros.substack.com/

Neste episódio especial em parceria com a Dale Carnegie Brasil, Luciano Resende, CEO da Nutripura, e Jefferson Martins exploram a trajetória de sucesso da Nutripura. Luciano compartilha como a empresa cresceu focando não apenas na excelência técnica, mas principalmente na gestão financeira e de pessoas, destacando o impacto dos treinamentos da Dale Carnegie em sua abordagem. A conversa enfatiza a construção de confiança com clientes através da escuta ativa e entrega de resultados, além da importância de manter a equipe motivada e em crescimento. Luciano reflete sobre sucessão e legado, mostrando que o sucesso duradouro vem do foco em pessoas, propósito e aprendizado contínuo. PARCEIRO DESTE EPISÓDIO Este episódio foi trazido até você pela Dale Carnegie Brasil! Transforme sua carreira e seus resultados com a Dale Carnegie! Há mais de 100 anos, desenvolvemos líderes confiantes, comunicadores poderosos e profissionais de sucesso. Nossos treinamentos comprovados impulsionam seu desempenho e o de sua equipe. Descubra o poder do seu potencial! Dale Carnegie: construindo o sucesso de vidas e negócios há mais de 100 anos. Site: https://dalecarnegiebrasil.com/Instagram: https://www.instagram.com/dalecarnegiebrasil/LinkedIn: https://www.linkedin.com/company/dalecarnegiebrasilYouTube: https://www.youtube.com/@dalecarnegiebrasil INTERAJA COM O AGRO RESENHAInstagram: instagram.com/agroresenhaTwitter: x.com/agroresenhaFacebook: facebook.com/agroresenhaYouTube: youtube.com/agroresenhaCanal do Telegram: https://t.me/agroresenhaCanal do WhatsApp: https://bit.ly/zap-arp-01 E-MAILSe você tem alguma sugestão de pauta, reclamação ou dúvida, envie um e-mail para contato@agroresenha.com.br FICHA TÉCNICAApresentação: Paulo OzakiProdução: Agro ResenhaConvidado: Luciano Resende e Jeferson MartinsEdição: Senhor A - https://editorsenhor-a.com.brSee omnystudio.com/listener for privacy information.

In this special celebratory episode, William Green spotlights some of the most important lessons from the greatest investor of all time: Warren Buffett. In honor of Buffett's historic decision to retire after 60 years as Berkshire Hathaway's CEO, William offers his thoughts on Buffett's legacy & Berkshire's future; he also shares powerful highlights from his conversations about Buffett with Joel Greenblatt, Nick Sleep, Thomas Russo, Chris Davis, Chuck Akre & Christopher Bloomstran. IN THIS EPISODE YOU'LL LEARN: 00:00 - Intro 04:20 - What makes Berkshire Hathaway's annual meeting a joyous experience. 06:13 - How Warren Buffett's virtues & values shone through at this year's AGM. 14:51 - How he & Charlie Munger made most of their money off 8 or 9 big bets. 22:41 - What Buffett taught Joel Greenblatt about buying great businesses. 27:24 - What stunned Greenblatt when he finally met Buffett. 33:45 - Why Chuck Akre attributes his enormous success to Buffett's teachings. 38:18 - What Thomas Russo learned from Buffett about reducing “agency risk.” 46:17 - How Buffett inspired Nick Sleep to do what he already knew was right. 52:34 - Why Christopher Bloomstran thinks all CEOs should study Berkshire. 1:19:54 - Why Buffett focuses relentlessly on resilience in the face of extreme risks. 1:22:48 - What principles guide Greg Abel's philosophy of asset allocation. 1:26:00 - Why Berkshire directors like Chris Davis vow to protect its unique culture. 1:33:39 - How he achieved staggering success without making enemies. Disclaimer: Slight discrepancies in the timestamps may occur due to podcast platform differences. BOOKS AND RESOURCES Join Clay and a select group of passionate value investors for a retreat in Big Sky, Montana. Learn more ⁠here⁠. Join the exclusive ⁠TIP Mastermind Community⁠ to engage in meaningful stock investing discussions with Stig, Clay, Kyle, and the other community members. Berkshire Hathaway's annual reports since 1995. Robert Hagstrom's book The Warren Buffett Way. Dale Carnegie's book How to Win Friends & Influence People. William Green's podcast episode with Joel Greenblatt. William Green's podcast episode with Thomas Russo. William Green's podcast episode with Christopher Bloomstran. William Green's podcast episode with Chris Davis. William Green's book, “Richer, Wiser, Happier” – ⁠read the reviews of this book⁠. Follow William Green on ⁠X⁠. Check out all the books mentioned and discussed in our podcast episodes ⁠here⁠. Enjoy ad-free episodes when you subscribe to our ⁠Premium Feed⁠. NEW TO THE SHOW? Get smarter about valuing businesses in just a few minutes each week through our newsletter, ⁠The Intrinsic Value Newsletter⁠. Check out our ⁠We Study Billionaires Starter Packs⁠. Follow our official social media accounts: ⁠X (Twitter)⁠ | ⁠LinkedIn⁠ | ⁠Instagram⁠ | ⁠Facebook⁠ | ⁠TikTok⁠. Browse through all our episodes (complete with transcripts) ⁠here⁠. Try our tool for picking stock winners and managing our portfolios: ⁠TIP Finance Tool⁠. Enjoy exclusive perks from our ⁠favorite Apps and Services⁠. Learn how to better start, manage, and grow your business with the ⁠best business podcasts⁠. SPONSORS Support our free podcast by supporting our ⁠sponsors⁠: ⁠SimpleMining⁠ ⁠⁠Hardblock⁠ ⁠AnchorWatch⁠ ⁠Fundrise⁠ ⁠DeleteMe⁠ ⁠CFI Education⁠ ⁠Vanta⁠ ⁠The Bitcoin Way⁠ ⁠Onramp⁠ ⁠Indeed⁠ ⁠Shopify⁠ HELP US OUT! Help us reach new listeners by leaving us a ⁠rating and review⁠ on ⁠Spotify⁠! It takes less than 30 seconds, and really helps our show grow, which allows us to bring on even better guests for you all! Thank you – we really appreciate it! Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://theinvestorspodcastnetwork.supportingcast.fm

Prolific Winnipeg-based author, editorial director and hockey dad David A. Robertson breaks down the books that have left a permanent mark on his life; CBC Books' historical fiction savant Talia Kliot recommends three novels that transport you to another time; musician Matt Holubowski on finding stillness through Silence in the Age of Noise; what's the first book Sarah Leavitt remembers reading; and CBC Books producer and former book seller Bridget Raymundo recommends a staff pick on this episode of The Next Chapter.Books discussed on this week's show include:All the Little Monsters by David A. RobertsonNine Stories by J.D. SalingerHow to Stop Worrying and Start Living by Dale CarnegieSwing Low by Miriam ToewsTom's Midnight Garden by Phillippa PearceAn Anthology of Monsters by Cherie DimalineSilence in the Age of Noise by Erling KaggeThe Paris Express by Emma DonoghueFinding Flora by Elinor FlorenceThe Immortal Woman by Su ChangThe River Has Roots by Amal El-Mohtar

You can fly like an eagle with wings like a wimp! Let's find out how, next week with my amazing guest on  Marketing with Russ…aka #RussSelfie, Episode 516May 15, Thursday, 8am PacificFeaturing Dr. Jonas Gadson Dr. Jonas is an Expert Coach in Public Speaking and Communication, a Certified John Maxwell Coach, a Dale Carnegie graduate, and a Distinguished Toastmaster. Heserves as President and CEO of Partners for Purposeful Living. In 2024, he received the Presidential Lifetime Achievement Award for 50 years of volunteerism and was featured in Voices of Change magazine. His book “How toFly Like an Eagle With Wings Like a Wimp!” is available on Amazon. Connect with Dr. Jonas:LinkedIn: linkedin.com/in/dr-jonas-gadson-dtm-615106328Website: jonasbonus.comEmail: jonaswiththebonus@outlook.com Connect with Me:                                                                                               Website: https://www.russhedge.comEmail: Russ@russhedge.com #coach #MotivationalSpeaker #JohnMaxwellCertifiedCoach #inspiration #community #connection #marketing NOTE:THE MUSIC BY CONNOR HEDGE (PRODUSENT), IS USED WITH PERMISSION.  Watch Here:LinkedIn:https://www.linkedin.com/events/7326662310356226048/comments/Facebook:https://www.facebook.com/events/2522055708143141YouTube:  https://www.youtube.com/watch?v=b-ovZRy_R48

In this video, I review How to Stop Worrying and Start Living by Dale Carnegie — a timeless guide to reducing stress and finding peace of mind. Discover key lessons, practical tips, and my personal takeaways from this classic book. If you're looking for ways to worry less and live more, this is for you!✨ Don't forget to like, comment, and subscribe for more book reviews and self-improvement tips!Link to our Video version of the podcast - https://www.youtube.com/@TheDaylightPodcastIf you're interested in supporting my content creation journey and buying me books, click this link! (අපේ පොඩ්කාස්ට් එකට උදව් කරන්න කැමති අය මේ ලින්ක් එකෙන් එන්න) - https://buymeacoffee.com/daylightpodcastඅපිව Contact කරගන්න අවශ්‍ය නම් මේ Email එකට Mail එකක් දාන්න -dayli8podcast@gmail.com (contact us from this email) එහෙමත් නැත්නම් Instagram Message එකක් එවන්න - https://bit.ly/daylightpodcastමම භාවිතා කරන එදිනෙදා Life එකට අවශ්‍ය සහ වීඩියෝ නිර්මාණය සඳහා භාවිතා කරන සහ කරපු දේවල් කිහිපය​ක් පහලින් දාලා තියනවා, කැමති අයට චෙක් කරලා බලන්න පුලුවන්!1) Bag I use for Travel - https://s.daraz.lk/s.TYxL?cc2) Tripod I use to Record Videos (using mobile phone) - https://s.daraz.lk/s.TYCa?cc3) Mic Stand I use - https://s.daraz.lk/s.TYCY?cc4) Hard drive and cable carry case I use - https://s.daraz.lk/s.TYCY?cc5) Water bottle I use - https://s.daraz.lk/s.TYCY?ccHere are the sources we used for today's episode -How to Stop Worrying and Start Living - https://www.amazon.com/Algorithms-Live-Computer-Science-Decisions/dp/1627790365 #daylightpodcast #algorithmssinhala #sinhalapodcast

What does it take to master fear, stress, and anxiety in a world that constantly challenges men's confidence? Today, John Heinen welcomes Joe Hart, the transformational CEO of Dale Carnegie and Wall Street Journal bestselling author of 'Take Command.' As a converted lawyer leading a 100-year-old global organization while raising six children, Hart shares powerful insights on conquering the fixed mindset that paralyzes many men. This insightful conversation explores how to navigate major life transitions, build enduring relationships, and maintain family priorities amid professional demands. Hart reveals the surprising parallels between leading multinational organizations and guiding a family, offering practical wisdom rooted in both modern psychology and timeless principles. Don't miss this masterclass in authentic masculine leadership from one of today's most respected thought leaders.

In this episode, Dr. Megan and Joe discuss supervision practices and resources. AI SUMMARY FROM FATHOM:Meeting PurposeLive recording of Do Better Podcast discussing supervision strategies in behavior analysis.Key Takeaways - Importance of building rapport and assessing baseline knowledge when supervising/coaching - Effective supervision balances modeling, guided practice, and independent application - Incorporating adult learning principles and cross-disciplinary approaches can enhance supervision - Group supervision can be an efficient and collaborative strategy for multiple superviseesStakeholder Training vs. Traditional Supervision - Joe's current role involves coaching stakeholders working with adult clients - Focuses on providing tools and skills to those directly interacting with clients - Differs from traditional RBT or BCBA candidate supervisionMeeting Stakeholders Where They Are - Assessing baseline knowledge and tailoring approach to each stakeholder's background - Avoiding jargon and starting with basics when necessary (e.g., defining behavior) - Building skills progressively through feedback and systematic teachingRapport Building in Supervision - Crucial first step before diving into technical aspects- Demonstrating value and care for the individual being supervised - Considering factors like dress code to appear approachableResources for Effective Supervision - Books: "Bringing Out the Best in People" by Aubrey Daniels, "How to Win Friends and Influence People" by Dale Carnegie - "The ABA Supervision Handbook" for structured skill development - Webinars on reflective leadership from Do Better Collective- Publications by Denny Reed and Parsons on motivating human services staffSupervision Strategies - Using a "I do, we do, you do" direct instruction model - Setting clear expectations for the supervision process - Adapting to supervisee preferences (e.g., in-session feedback vs. post-session review)Adult Learning Principles in Supervision - Recognizing individual learning styles and preferences - Incorporating research on adult learning, coaching, and motivation - Exploring literature from related fields (e.g., social work) for broader perspectivesGroup Supervision - Potential time-saving strategy for supervisors with multiple supervisees - Facilitates collaborative problem-solving and diverse perspectives - Can be implemented periodically (e.g., monthly, quarterly) to supplement individual supervision

I find that when we communicate with others, in any way, we are either helping or hurting our relationship with them. Yet every day, more and more of our communication is digital. I cut my relationship teeth as a kid on Dale Carnegie's book, “How To Win Friends and Influence People.” But this assumed we were face to face. How do we win friends and influence people from a digital perspective? A few years ago I sat down with an expert, Erica Dhawan. She wrote a book titled, Digital Body Language: How to Build Trust and Connection, No Matter the Distance. Erica says if you look at the next text, email, or DM as simply a method to deliver a message and not as a human interaction, you are missing it. If you think your all-caps or exclamation points or brevity or emojis are sufficient, you're about to be schooled. Ultimately it comes down to this, continue doing it as you have, or realize there is a far greater opportunity for your work and life success if you listen in and hear how you can make some key adjustments and use every text, email, or zoom to solidify and enhance your relationships and significantly increase your relational success.  Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices

Abby and Patrick are joined by writer and artist Lily Scherlis for a provocative reflection on the ideological subtexts, historical contexts, and real-world value of some of our moment's most bandied-about concepts and terms. Beginning with her 2023 essay for Parapraxis, “Boundary Issues: How Boundaries became the Rule for Mental Health – and Everything Else,” the interview spotlights Scherlis's nuanced yet relentless interrogation of how the vocabularies of research psychology have proliferated across popular culture and have become ubiquitous in the workplace, in bestsellers, on social media, and in our most intimate interactions. What exactly are “boundaries,” when did having (or not having) them become such an issue, and how does their invocation function? Touching on themes and topics across Scherlis's body of work, from CBT and DBT to the legacy of Dale Carnegie and beyond, the conversation builds to a consideration of the case of attachment theory. Unpacking the history, key concepts, and findings of this interdisciplinary field of study, Abby, Patrick, and Lily explore how its terms and categories have become so central to a cottage industry of online quizzes and therapeutic interventions. How do ideas of self-improvement and self-help relate to economic shifts in modes of production, material realities of employment precarity, and our felt sense of being together – and being alienated? What work do these terms do in the abstract, and what work are we as subjects expected to do in learning and using them? And how can we square our skepticism vis-à-vis such models and vocabularies with the traction they can give us when it comes to understanding ourselves, tolerating distress, navigating a difficult world, potentially changing our circumstances, and connecting with one another?Selected texts cited:Lily Scherlis, “Boundary Issues: How Boundaries became the Rule for Mental Health – and Everything Else”Lily Scherlis, “Skill Issues: Dialectical Behavioral Therapy and Its Discontents”Lily Scherlis, “Going Soft: Future Proofing the American Worker”Danielle Carr, “Don't Be So Attached to Attachment Theory”Robert Karen, Becoming Attached: First Relationships and How They Shape Our Ability to LoveHeidi Keller. The Myth of Attachment Theory A Critical Understanding for Multicultural SocietiesRuth O'Shaughnessy, Rudi Dallos, Katherine Berry, and Karen Bateson. Attachment Theory: The BasicsA podcast about psychoanalysis, politics, pop culture, and the ways we suffer now. New episodes on Saturdays. Follow us on social media:  Linktree: https://linktr.ee/OrdinaryUnhappiness Twitter: @UnhappinessPod Instagram: @OrdinaryUnhappiness Patreon: patreon.com/OrdinaryUnhappiness Theme song: Formal Chicken - Gnossienne No. 1 Provided by Fruits Music

I met Robert Lorenzo Lee through my membership program (which you should be a part of!). As soon as we started talking, I knew I wanted to more of his story. This dude has multiple restaurants under his belt in different categories of culinary delights. You gotta listen to this one if you're in the food biz or if you just want to hear an amazing story.   Things mentioned in the show: Travis Peters- https://increaseministries.com/  How to Win Friends and Influence People by Dale Carnegie- https://amzn.to/42zic9c  Ken Blanchard- https://amzn.to/4jfB97C  Twelve o'Clock High (movie)- https://amzn.to/3G1nvq2    --- Check out Dr. Dave's Streams of Income at: www.drdavidpowers.com   www.instagram.com/drdavidpowers  www.youtube.com/@streamsofincomebydrdave  --- Join the Streams of Income community at www.facebook.com/groups/streamsofincomedream  --- Check out Passive Income Engines to find your own Streams of Income at www.SelfCoachYourself.com --- Check out my best-selling books: Rapid Skill Development 101- https://amzn.to/3J0oDJ0 Streams of Income with Ryan Reger- https://amzn.to/3SDhDHg Strangest Secret Challenge- https://amzn.to/3xiJmVO --- This page contains affiliate links. This means that if you click a link and buy one of the products on this page, I may receive a commission (at no extra cost to you!) This doesn't affect our opinions or our reviews. Everything we do is to benefit you as the reader, so all of our reviews are as honest and unbiased as possible. --- #passiveincome #sidehustle #cryptocurrency #richlife

Secrets of Superb Interviewing-- How to Be Everyone's Number 1 Choice! Today we feature our beloved Kyle Jones, Ph.D, a clinical psychologist who suggested we might do a really cool podcast on the interviewing skills featured in Chapter 16 of my Feeling Good Handbook. Rhonda and I are absolutely delighted to welcome Kyle for his third appearance on to the Feeling Good Podcast. (Rhonda had to excuse herself after introducing this episode because she was not feeling well) In that chapter on interviewing skills, I listed the five basic principles of successfully interviewing for a job, for admissions to a school, or really almost any type of interview at all. I have to warn you that these ideas may be unfamiliar, and will definitely be quite different from what you've been taught about winning interviews. #1: Be personable and friendly. Don't try to impress the person who's interviewing you! #2 Make them sell themselves to you. #3 Be honest, but present yourself in a positive light. #4 Don't get defensive. #5 Punt when you don't know the answer to the question. To illustrate the first idea, I told a story from Dale Carnegie's book on How to Win Friends and Influence People, in which he describes his interview with a wealth and powerful man in the hopes of soliciting a donation  for the Boy Scouts of America. This was back in the era many years ago when the Scouts were still very popular. The receptionist who made the appointment warned Dale Carnegie that he would have only 15 minutes, and emphasized that her boss was 100% meticulous about time. He started exactly on time, and ended exactly on time, whether or not you were done, so he better talk fast once the interview started. When the time came, and Dale Carnegie entered the office, the receptionist again reminded him that he'd be kicked out after 15 minutes no matter what! As he walked in, Dale Carnegie spotted a trophy fish proudly displayed on the wall above the rich man's desk, and asked, if the wealthy man he'd caught it. himself, The rich man said he had caught it in lake so and so. Dale Carnegie got excited and said, "I fish there too. Where, exactly, were you fishing on the lake when you caught this fish?" The man told him where his favorite fishing hole was, and they become engrossed in a vibrant conversation about the joys of fishing. Suddenly, the office door opened, and the receptionist appeared and said the time was up. On the way out, the wealthy man said, "Oh, I forgot to ask you what the purpose of the interview was." Dale Carnegie said, "Oh, I'm sorry, I forgot to mention that I am trying to raise money to support the Boy Scouts of America." The man replied, "You'll receive a check in the mail tomorrow for a million dollars." And those were the days when that was an enormous amount of money. What's the moral of the story? Relate to the person who's interviewing you as a person, and show an interest in them, instead of pitching your talking points and trying to impress them. People usually make decisions influenced greatly by how much they like the person they are talking to. Don't try to be impressive. Aim for friendly, real and human. How do you do this? Well, let's say that you have an interview with a law firm, hoping to get hired, and you're just out of law school. I used to be the shrink for the University of Pennsylvania Law School, and at the time there were too many law school  graduates looking for too few job openings, and almost no one was hiring. They referred despondent and panicky students to me who'd had a string of rejections. At the time, the top firms had at least 50 to 100 top notch candidates for every position. Was there any hope of starting their careers? I told them to do some research on the person who was going to interview them, or on their firm. Find something interesting about them. Then, at the start of the interview you can say something like this: "I'm so excited to meet you because I've been following your work for some time. I was amazed and blown away by your strategy in the X, Y, and Z case, and I was wondering if you're still using that approach in litigation and how it's been working out? I'd love to hear more about your work, and how you came up with the approach you're using, and what you like the best about this firm." This will get them to talking about themselves. DON'T try to impress them with how great you are . That will just bore them, or turn them off, and it will certainly put you under pressure to perform. This pressure will probably make you anxious, and your  anxiety and insecurity will show. Instead, impress them with how great THEY are. They'll love you! I trained the students in this doing role-playing of imaginary job interviews. Every student I trained in this approach became the #1 choice at every firm they interviewed at! This approach is not just for law students, it's for every type of job, as well as interviews for college, graduate school, and more. Here's the underlying idea. People don't really care much about you. They care about themselves. This is true of all of us. So, use this to your advantage, and you'll suddenly be super happy and glad you were OTHER centered and not SELF centered! Does this mean you should hide your own skills and accomplishments? Of course now. You can answer questions about what you offer with humility and integrity. But that alone will rarely be enough. #2 Make them sell themselves to you. Let's say you're applying for graduate school, and it's very competitive. Again, they have 100 brilliant candidates for every position. Suppose the interview says something challenging, like "As you know, all the top candidates in the Unites States apply to us here at Harvard. Most of them were #1 in the their college classes and several have already been nominated for Nobel Prizes. Why should we be interested in you?" This, of course, is absurd, but I'm taking the worst imaginable question in an interview. Yikes! This sounds impossible, right? How in the world could you respond? Actually, it's easy. You can just say, "Gosh, I don't know if I'd be a good fit here. That's what I'm hoping to learn today. Maybe you can tell me what you're looking for in a top notch candidate. What kinds of candidates have gone on to be stars, and what types have been disappointments? Then I can give you a better answer on whether or not I might be a good fit. Although I love your company, and I'm so impressed with your own career, I wouldn't want to accept a job unless I was convinced I could really contribute to your firm." Is this realistic, or just some David fantasy? During my senior year in college, I was planning to go to graduate school in clinical psychology, since I'd majored in philosophy and psychology seemed like a way more practical career.  However, my college adviser said that medical school would be a far better choice because medications were becoming more and more important in treating mental illnesses, and only psychiatrists could prescribe drugs. I told him that I'd never had any interest in being a medical doctor, and wasn't even a premed student, so there was no way I could get into medical school. I hadn't even had a single biology class in college. He said "That won't be a problem I don't think. You've got the gift of gab, and they probably won't even notice." So, I applied to a number of medical schools and landed an interview at Stanford, and several others. My interview was with someone in the Anatomy Department which was located in the basement of the museum on campus. I went down the stairs and into a room where I met the man who was interviewing me. I said, "It's a bit dark down here. Is this where the medical students dissect their cadavers?" He said, "Absolutely. But it's actually pretty awesome down here. In fact, my laboratory his just down the hall. I said, "Oh, could I see your laboratory? I'd love to take a look and find out what kind of research you do." He seemed excited and as we walked into his lab I noticed all kinds of fancy equipment and read the name on one of them, so kind of photometer or something. I had no idea what it was, but said, "Oh, I see you have an X, Y Z photometer. (or whatever it was). Do you use this in your research?" He said, "Oh, absolutely, it's extremely important in my research." I asked him about the research he did. He excitedly started explaining it, and for the most part I had no idea what he was talking about, but kept expressing interest and asking him for more and more information. I was terrified that he'd ask me questions about my undergraduate work and my research, which of course did not exist. I'd never done any research! Just philosophy classes and such. Well, we had quite the conversation, but after a while he suddenly looked at his watch and said, "Oh, my goodness. We were only supposed to talk for 15 minutes, and we've been talking for nearly two hours. I have to rush over to the medical school quad for an important meeting I'm almost late for. Why don't we walk over in that direction together?" As we were walking out of the basement, he said, "Oh, my goodness, I forgot to ask you who you are and where you're from." I said, "Oh, I'm David Burns from Amherst College." He said, "Well, David Burns, I want you to know that you're the kind of young man we need at the Stanford Medical School.!" I said, "It's really kind of you to say that, but I'm afraid I won't be able to come to the Stanford for medical school." He said, "That's nonsense? Of course you can come! Do you think Harvard is going to make you a better offer? We'll top anything they offer." I said, "Oh no, sir, that's not it. You see, my father is a minister, and we don't have much money, and I've heard that attending medical school would cost more than one hundred thousand dollars. And he believes that borrowing money is a sin." He said, "David Burns, I'm the head of the admissions committee, and that's where I'm headed right now. And I'm going to tell them that you're the #1 choice for admission this year. And you won't have to pay a thing. We'll pay for tuition, room, board, books, expenses, everything. It won't cost you one cent to go to Sanford medical school." I said, "Oh, thank you so much! That's an offer I can't refuse!" I got my acceptance letter two days later and the rest, as they say, is history. But to spell it out. Why was I accepted to a top-flight, highly competitive program when I had absolutely NO credentials? Because I expressed an interest in him, and I was friendly, and I believe that meant a great deal to him. And I'll always be grateful for his help. My wife and I returned to Stanford almost 30 years ago, where I've served on the voluntary (unpaid) faculty at the medical school, teaching  and doing research and continuing to develop TEAM CBT. I turned out to be a terrible medical student, and dropped out for a full year on two different times because I just wasn't the "medical" type. I had very little aptitude or interest in medicine. But I did end up as a psychiatrist, and came to love medicine and healing people who were suffering, and doing research. And my voluntary work is my way of trying to repay my tremendous debt to Stanford! And I'll never forget the kind gentleman who interviewed me. Kyle and I jammed on all five examples, including many additional stories to bring these ideas to life. Kyle used this strategy when interview for his internship in psychology, and it worked like a charm. I would say that I've taught many people how to use these ideas, including family members, students, and colleagues. The impact has been nothing short of incredible. That probably sounds over the top, and I "get it." But the stories are true, and the ideas can change your life. Remember what the Buddha said, 2500 years ago: "Selling yourself sucks! So, Stop it, and do what works!" Warmly, Rhonda, Kyle, and David Contact information Kyle is a superb TEAM CBT therapist who practices virtually throughout California. Here's his contact information:  Dr. Kyle Jones

I grew up with parents who had me reading Dale Carnegie's book, How To Win Friends & Influence People, when other kids were reading comic books. They modeled being respectful to all people, especially those in the least positions of power. I actually found them to be far more intolerant of those in power. Four years ago I sat down with my Dad, Dan Miller, famous for his career book which has become a classic, 48 Days To The Work & Life Love, to talk about it. At the time my parents were living in a gated community in Florida where they often frequented the neighborhood club for meals. As soon as they pulled up in the parking lot, you'd think they were royalty in how the staff treated them. Literally. It was almost embarrassing. But it wasn't because my parents were well known. It wasn't because they tipped well. It's because they cared. They knew what was going on in the lives of the valets, the hostesses, the servers, the manager of the place. They did it because it's what they believed was right and best. But from the care they received, people could get the idea they lived a charmed life. But what I witnessed was that they planted the seeds…for a charmed life. So here is a discussion I had with my now deceased Dad, in his previous office, about the reasons and benefits behind treating all people with respect.  Sign up for your $1/month trial period at shopify.com/kevin Go to shipstation.com and use code KEVIN to start your free trial. Learn more about your ad choices. Visit megaphone.fm/adchoices

Last week, I told you all about my favorite books from 2024. This week, I'm going to tell you all about what I plan to read in 2025. Resources from this episode: Nancy Ray Book Club By my friend on Goodreads! Kindle On Moonberry Lake by Holly Varni The Blooming of Delphinium by Holly Varni Smart Brevity: The Power of Saying More with Less TwoTone Creative The-Opt Out Family: How to Give Your Kids What Technology Can't by Erin Loechner The Let Them Theory by Mel Robbins 40 Days of Decrease by Alicia Britt Chole Anonymous by Alicia Britt Chole Underestimated by Mary Marantz The Wild Robot Trilogy by Peter Brown The Wedding People by Alison Espach The God of the Garden by Andrew Peterson The Thursday Murder Club by Richard Osman They Ask, You Answer by Marcus Sheridan The If I Run Series by Terri Blackstock The Comfort Crisis by Michael Easter How to Stop Worrying and Start Living by Dale Carnegie How to Win Friends and Influence People by Dale Carnegie Nancy Ray Website Nancy Ray on Instagram Affiliate links have been used in this post! I do receive a commission when you choose to purchase through these links, and that helps me keep this podcast up and running—I truly appreciate when you choose to use them!