Podcasts about Dale Carnegie

About the Guest:Sanjay Gupta comes from a family of trailblazers. His mother, the first woman engineer hired at Ford Motor Company—a refugee who fled India at age 5—took Dale Carnegie courses to conquer public speaking fears, making How to Win Friends and Influence People a family staple. Inspired by her grit, Sanjay pursued neuroscience early, became a White House fellow, and joined CNN just before 9/11, evolving from healthcare wonk to global reporter on wars, disasters, and outbreaks—while still operating in war zones.That's why Sanjay is CNN's Chief Medical Correspondent, a practicing neurosurgeon at Emory, a bestselling author (Keep Sharp), and a Dale Carnegie graduate. He credits the course (taken at 16–17) for turning speaking terror into TV poise for millions. Hear more about blending medicine, media, and mentorship when you listen to this episode of the Dale Carnegie Taking Commandpodcast.What You Will Learn:Insights into how family resilience shapes bold careersLessons in humility as a leadership superpower ("Say 'I don't know'—it galvanizes teams")Stories about Dale Carnegie's hacks like using names and unsolicited praise notesThe hard truth on brain health: movement grows neurons, but brisk walks beat sprints for optimal resultsJoin us for this deep dive into balancing dual careers, learning from everyone, and optimizing your mind for peak performance. Sanjay isn't just a reporter—he's a perpetual student turning lessons into action. Tune in today to learn from one of the best. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

In this episode of Leadership Bites, Guy Bloom sits down with Dr Steven Farmer DBA MPhil MBA, Chief Executive Officer of Alconex Infrastructure and Solutions Ltd, author of Soft Skills, Hard Numbers. Steve leads a multi utilities business delivering gas, water and electric connections to homes, while expanding into energy transition work across data centres, battery energy storage and solar. Steve shares a straight talking leadership philosophy that blends soft skills with hard numbers. He talks about rising from an apprenticeship and life on the tools, to senior leadership and board level accountability, then pushing himself through an MBA and a doctorate while working full time. The conversation moves into what servant leadership really means when performance dips, why poor behaviour is a fast route to the exit, and how leaders can build psychological safety without lowering standards. They explore the human reality leaders are dealing with right now, a workforce arriving already anxious, the importance of being excellent at receiving bad news, and the practical power of one simple principle: do not make life worse for people at work. Steve also unpacks his doctorate research into values based recruitment in construction, and why the industry needs a new story if it wants young talent to choose trade and craft over debt and drift. Expect clear thinking, grounded experience, and leadership that respects people while still hitting the numbers. Key moments and ideas • The route to CEO, and why effort beats talent when talent coasts • Doctorate level work while leading a business, what it really takes • Values based recruitment and making construction a cause people want to join • Servant leadership without softness, command without control • Psychological safety and performance, do not shoot the messenger • Bad news is like fresh bread, better when it is new • High performance, low tolerance, high nurture, the leadership balance • Creating workplaces where people do not get the Sunday scaries • One leadership book Steve would still recommend: Dale Carnegie, How to Win Friends and Influence People GuestDr Steven Farmer DBA MPhil MBAChief Executive Officer, Alconex Infrastructure and Solutions LtdAuthor, Soft Skills Delivering Hard Numbers HostGuy BloomLeadership Development, Executive Coaching and Team EffectivenessLiving Brave LeadershipLeadership Bites podcast To find out more about Guy Bloom and his award winning work in Team Coaching, Leadership Development and Executive Coaching click below.The link to everything CLICK HEREUK: 07827 953814Email: guybloom@livingbrave.com Web: www.livingbrave.com

In this episode, Candice sits down with Anthony Cudjo, founder and head coach of Human Optimization 3.0. Anthony shares how his journey from professional athletics and personal struggle led him to a deeper understanding of energy, belief systems, and human potential. With decades of experience in coaching and performance optimization, he now helps individuals align their mind, body, and spirit to create meaningful transformation. In this episode, they discuss:Why your path never changes even when your circumstances doHow beliefs influence mental health, energy, and performanceThe connection between internal dialogue and external resultsUnderstanding the three levels of creation: thought, word, and actionWhy living in the present moment is essential for healing and clarityHow physical movement improves mental and emotional frequencyThe power of speaking intentionally to shape your reality This episode is a reminder that when you master your energy and align your beliefs, you unlock the power to create the life you were always meant to live. About Anthony:Founder and Head Coach at Human Optimization 3.0 (H3O), Anthony Cudjo (AKA “Coach Cudjo”), is the leading expert in performance by optimizing various aspects of life, including physical, mental, and emotional health. Boasting over three decades of experience in business consulting and executive coaching, he is widely recognized as the “Teacher of Teachers” and “Leader of Leaders” for his work empowering individuals and communities to reach their full potential by achieving harmony in spirit, mind, and body. Coach Cudjo is a graduate of Dale Carnegie and the Landmark Forum, and holds certifications as an Advanced NLP Practitioner, personal trainer, life coach, nutritionist, and metabolic specialist. A former professional athlete, he has also hosted the FitnessRX Show on ESPN radio, where he shared his expertise in health and wellness with a wide audience. Free 30-minute C.O.R.E. 3 Acceptance. Interview CallWebsite: https://urh3o.com/ LinkedIn: https://www.linkedin.com/in/anthony-cudjo-a2928567/Facebook: Facebook.com/Humanoptimization3.0Instagram: Instagram.com/Humanoptimization3.0YouTube: https://www.youtube.com/@Humanoptimization3.0 -----If you're struggling, consider therapy with our sponsor, BetterHelp.Visit https://betterhelp.com/candicesnyder for a 10% discount on your first month of therapy.*This is a paid promotionIf you are in the United States and in crisis, or any other person may be in danger -Suicide & Crisis Lifeline Dial 988-----Connect with Candice Snyder!Website: https://www.podpage.com/passion-purpose-and-possibilities-1/Facebook: https://www.facebook.com/candicebsnyder?_rdrPassion, Purpose, and Possibilities Community Group: https://www.facebook.com/groups/passionpurposeandpossibilitiescommunity/Instagram: https://www.instagram.com/passionpurposepossibilities/LinkedIn: https://www.linkedin.com/in/candicesnyder/Shop For A Cause With Gifts That Give Back to Nonprofits: https://thekindnesscause.com/Fall In Love With Artists And Experience Joy And Calm: https://www.youtube.com/@movenartrelaxation

In the December 1, 2025, print edition of the Wall Street Journal, there was this headline on page R25: "These 10 books changed the way Americans thought about work." Carol Hymowitz, the author, wrote: "It began with Benjamin Franklin, who couldn't stop working or writing about work throughout his 84-year long life." Carol Hymowitz has been associated with the Wall Street Journal since she got her master's degree in journalism at Columbia University. Other books she featured in this article about work include Tocqueville, Frederick Douglass, Upton Sinclair, John Steinbeck, Dale Carnegie, and C. Wright Mills, plus others. We wanted to know how she chose these 10 books about work, so we had a chat. Learn more about your ad choices. Visit megaphone.fm/adchoices

In the December 1, 2025, print edition of the Wall Street Journal, there was this headline on page R25: "These 10 books changed the way Americans thought about work." Carol Hymowitz, the author, wrote: "It began with Benjamin Franklin, who couldn't stop working or writing about work throughout his 84-year long life." Carol Hymowitz has been associated with the Wall Street Journal since she got her master's degree in journalism at Columbia University. Other books she featured in this article about work include Tocqueville, Frederick Douglass, Upton Sinclair, John Steinbeck, Dale Carnegie, and C. Wright Mills, plus others. We wanted to know how she chose these 10 books about work, so we had a chat. Learn more about your ad choices. Visit megaphone.fm/adchoices

About the Guest:Danica Patrick grew up in a household where discipline and high standards were the norm, with her father urging, “get up, don't waste the day.” She started go-karting at 10 and by 14 had dominated nearly every race, which led sponsors to fund her Dale Carnegie course.Her grit propelled her to become a trailblazing race car driver—the first woman to win an IndyCar race, lead laps at the Indy 500, and finish it—while also building a career as an author, podcast host, and media personality. Her mantra of blind faith and expanding comfort zones has guided her journey, proving that “when things are meant for you, they go fast.” Hear her full story on this Take Command episode.What You Will Learn:How embracing early discomfort, like leaving high school to race in England, can forge unshakable confidenceThe role of passion and cumulative effort in bouncing back from setbacksMindset shifts like leaning into change, pushing harder, and knowing when to pivotInsights on resilience, health hacks from her Pretty Intense era to modern biohacking, and her vision for a driving school rooted in real workJoin us for Danica's candid reflections and practical advice. She doesn't just talk about success—she shows how courage, grit, and curiosity drive it. Tune in today to learn from one of the most daring and inspiring athletes of our time. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

Send us a textRomeine 12:10 As broers en susters in God se huisgesin moet julle mekaar in liefde koester en voor in die ry staan om mekaar met respek te hanteer. (NLV) Om ander met respek te behandel, klink baie mooi en eerbaar. Ons weet intuïtief dis wat ons veronderstel is om te doen; ons weet ons moet mekaar eer en respekteer. Die probleem is net dat dit nogal ongerieflik is, nè? In hierdie vinnig veranderende wêreld waarin ons leef, het ons nie regtig die tyd of die lus om uit ons pad te gaan om iemand anders te probeer verstaan en te eer nie.Dale Carnegie het in die laat 1800's in 'n Christelike huis op 'n plaas in Missouri grootgeword. Sy ouers se waardes, veral die van vriendelikheid, nederigheid en integriteit was van kleins af deel van hom.Hy het later 'n topverkoper in die sakewêreld geskryf – Hoe om vriende te wen en mense te beïnvloed. Wie wil nie meer vriende hê nie? Wie wil nie mense kan beïnvloed nie? Hoewel ek 'n paar probleme het met die motiverings agter dit wat hy geskryf het, is dit moeilik om te stry met die sentrale beginsel van sy boek: Mense is meer geneig om positief te reageer wanneer hulle gerespekteer, gewaardeer en werklik verstaan voel.Carnegie se boodskap is eenvoudig maar kragtig: Verander die manier waarop jy met ander omgaan, en jy sal jou verhoudings, sowel as die resultate, verander.Dis nou nie vuurpylvernuf nie, of hoe? En tog is dit 'n ingrypende aanpassing wat baie mense nooit, tot hulle eie nadeel en dié van ander, maak nie:Romeine 12:10 As broers en susters in God se huisgesin moet julle mekaar in liefde koester en voor in die ry staan om mekaar met respek te hanteer. (NLV)Ons het gister na die eerste gedeelte gekyk. Die tweede deel, wat oor respek gaan, maak dit so prakties: staan voor in die ry om mekaar met respek te hanteer.Wanneer laas het iemand jou met respek behandel? Hoe het dit jou laat voel? So, dink net hoe jou verhoudings sal verander as jy altyd daarop konsentreer om die ander persoon met meer respek te behandel, as wat hy teenoor jou betoon? Behandel mekaar met groot respek en agting.Dis God se Woord. Vars ... vir jou ... vandag.Support the showEnjoying The Content?For the price of a cup of coffee each month, you can enable Christianityworks to reach 10,000+ people with a message about the love of Jesus!DONATE R50 MONTHLY

What if your journey from poverty to six countries was shaped by stepping stones of relationships? In this episode, Ghazenfer Mansoor shares how Technology Rivers helps health tech companies build HIPAA compliant software products and helps healthcare service businesses 10x their operations through AI and technology. With a computer science background and experience building a recruitment SaaS company, Ghazenfer started Technology Rivers with one core philosophy: build it right the first time. Too many founders hire developers and end up with never-ending products that keep building but never launch. His team focuses on helping startups with limited money build the right MVP so they can get traction, get customers, and secure more funding. The work creates a double bottom line: supporting businesses solving world problems while creating opportunities and livelihoods for people across six countries. He reveals that his journey wasn't shaped by one person, but by stepping stones of relationships. Growing up in Pakistan in poverty, mentors and friends guided him toward education and opportunities that eventually brought him to the US. Coaches, entrepreneurial groups like EO, and books like "Who Not How" all shaped his direction. The most powerful story? Exchanging business cards at a conference. Months later, that person called about a project. Over six years, that one card exchange generated close to $2 million in business.   [00:05:20] What Technology Rivers Does Software development business serving health tech companies primarily Started helping all verticals but gradually focused just on health tech Help companies build HIPAA compliant software products Work with healthcare service businesses, help them 10x operations through AI and technology [00:06:00] Build It Right the First Time Wanted to fix problem of never-ending products that keep building but never launch Companies hiring developers with products that are never ending Founders have limited money, need to build right MVP to get traction and funding Help startups build products right the first time so they're not broke if it doesn't work [00:08:00] Creating Double Bottom Line Impact Help companies create solutions that solve world's problems Every founder working with them is solving something, changing the world Also creating opportunities for people supporting those projects Team in six different countries, many in growing economies, creating livelihoods [00:10:20] AI is the Biggest Shift Started career in early web, but AI is even much bigger shift Mind blowing how things are moving, but also creating opportunities Much easier now for people who want to create companies and solutions AI not just solving existing problems but bringing new problems to solve [00:12:00] Journey Shaped by Series of Relationships Not just one person, journey shaped by series of relationships as stepping stones Growing up in Pakistan, mentor guided him to take risky opportunity That opportunity created by colleague in same company Friend said "you have to do your master's degree" when Ghazenfer only had diploma [00:13:00] From Poverty to Possibility Friend showed the path, arranged meeting, pushed toward higher education Was in poverty, didn't have means for education People supported along the way giving opportunities on jobs or introducing to something Each opportunity helped get to next step [00:13:40] Coming to the United States Would not have been in US without those opportunities Friend introduced to recruiter who was recruiting for company in US Coach helped see certain things in way he hadn't seen before Entrepreneurial groups (EO, Vistage forums) helped shape journey [00:14:40] Books That Shaped Direction "The Great Game of Business" by Jack Stack - partnership made based on this book "Who Not How" by Dan Sullivan - amazing book "What Got You Here Won't Get You There" by Marshall Goldsmith "How to Win Friends and Influence Others" by Dale Carnegie [00:15:40] Taking the Leap Created own podcast, started speaking engagements Wrote first book "Beyond the Download: How to Build Mobile Apps That People Love, Use, and Share Every Day" Now writing another book All these people contributed to growth, wouldn't be fair to point to just one person [00:19:20] Clients as Partners and Coaches Client gave guidance and tips that helped do things in certain way Coaching came directly from client to team: "If you do it this way, this would help me" Relationship with clients has always been as partners Client guided in terms of how to do things, shaped development effort [00:22:00] Co-Creation is Key Software development and product development can only work if co-creating Not about giving instructions and just doing it Believe in co-creation as collaborative effort Client comes with idea, have to discuss, brainstorm, come up with right way [00:23:40] Challenging in a Positive Way Someone said "you would challenge our client's business approaches" Don't challenge their decision, communicate and make sure they hear alternate options Challenge in positive way: "Have you thought about this alternate option?" Show three ways of doing something with one recommendation [00:24:40] Three Options, One Recommendation Not making decision for client, letting client make decision Giving enough information to make the decision If only give one option and it doesn't go well, it's a problem Software products need that product approach with enough guidance and information [00:27:00] The Power of Physical Business Cards At conferences, people say "Who uses cards nowadays?" Challenge: Once you leave a conference, how do you remember who you connected with? If just connect on LinkedIn, no reference left when you have thousands of contacts Physical cards are cheaper and provide tangible reminder [00:27:40] The $2 Million Card Exchange Years ago at conference, sitting with someone, exchanged cards Few months later, guy called: "We were on same table, you gave me your card" Working on global software project, needed help Got that project, then partner introduced them to another company [00:28:40] Six Years of Business from One Card After six months of work, got another project, then another one Over six years timeframe, got close to $2 million in business From that one card exchange From that point, focused on improving quality of card and keeps bunch with him [00:29:20] Cards Keep You Top of Mind Cards are cheap but provide reminder when back at home or office In sales they talk about follow ups: be in front of people at right time Traditional way but works for Ghazenfer Still keeps bunch with him all the time [00:36:20] Be the Go-To Person Book "Networking is Not Working" by Derek Coburn resonated Want to be go-to person for anything - even if someone needs a plumber Are you the person who's connected to many that friends always call? If you are that person, makes huge difference   KEY QUOTES "Software development, product development can only work if you are co-creating something. If the clients are giving instructions, then we're just like everybody else, then we are not really doing our work. We believe in co-creation." - Ghazenfer Mansoor "You wanna be the go-to person for anything. If somebody even needs a plumber, who do they call? Are you the person who's connected to many that your friends are always calling you?" - Ghazenfer Mansoor (quoting Derek Coburn) CONNECT WITH GHAZENFER MANSOOR 

Clients don't need to do anything — and that's the brutal truth every salesperson meets early. If a buyer can stick with the same supplier, or do nothing at all, many will. The only thing that moves them is a felt gap between where they are now and where they want to be, plus a reason to bridge it now, not "sometime later". This piece unpacks how to surface that gap without bruising ego, how to test the buyer's DIY confidence with diplomacy, and how to quantify the pain of inaction so urgency becomes logical and emotional — the kind that actually triggers action. Why don't buyers take action even when they agree there's a problem? Buyers can agree there's a gap and still do nothing, because "no change" is often the lowest-risk option. In B2B and complex services, inaction is a decision: keep the incumbent, keep the budget, keep the politics calm. Post-pandemic (2021–2025), many firms tightened discretionary spend, so "we'll revisit next quarter" became a default script — whether you're selling into a Tokyo conglomerate, a US mid-market SaaS firm, or a European manufacturer. Procurement teams are trained to delay; senior leaders are trained to back their own judgement; and everyone is juggling competing priorities. Your job isn't to force urgency — it's to reframe the cost of waiting so the buyer persuades themselves. That's classic Challenger thinking and it pairs neatly with Dale Carnegie-style respect: tough on the issue, gentle with the person. Mini-summary: Agreement isn't action; urgency comes from reframing risk. Do now: Ask, "What happens if nothing changes by the end of this quarter?" What exactly is the "buyer's gap" in sales — and how do you diagnose it fast? The buyer's gap is the distance between the buyer's current reality and their desired future, measured in outcomes, not opinions. Think of it as a before/after delta: revenue leakage, churn, quality defects, compliance exposure, missed hires, stalled strategy. In Salesforce or HubSpot terms, it's the difference between "pipeline health today" and "forecast reliability we need by FY2026". In SPIN Selling language, it's the implication of the problem, expressed in business impact. Diagnosing it quickly means anchoring in concrete targets (KPIs, SLAs, customer NPS, cycle time, cost-to-serve) and a timeframe (this quarter, next six months, before a product launch). Compare contexts: Japanese decision-making often needs broader internal alignment; US teams may move faster but demand ROI proof; both still require clarity on what "better" looks like and what "staying put" costs. Mini-summary: A gap you can't measure becomes a gap you can't sell. Do now: Get the buyer to state one KPI and one deadline they'll be judged on. How do you test a buyer's DIY confidence without insulting them? You don't tell leaders they're wrong — you ask questions that let them discover the limits of "we can do it ourselves". Most executives have strong self-belief. If you attack it, you'll trigger defensiveness and stall the deal. Instead, use diplomatic, diagnostic questions that probe resourcing, capability, and trade-offs: "Who owns this internally?", "What will they stop doing to make time?", "What's the plan if your top performer leaves?", "How will you measure progress in 30 days?" That's subtle pressure, not arrogance. It's also psychologically smart: people trust conclusions they reach themselves (behavioural science 101, think Kahneman). In Japan, where saving face matters, this matters even more; in startups, the risk is overconfidence and bandwidth collapse. Your goal is respectful doubt — enough to show that DIY has hidden costs and timelines. Mini-summary: Self-persuasion beats salesperson persuasion. Do now: Ask, "What would have to be true for DIY to work on time — and what usually gets in the way?" How do you create urgency without sounding manipulative or desperate? Urgency isn't hype — it's a credible timeline tied to consequences the buyer already cares about. Manipulative urgency ("discount ends Friday") works in low-stakes retail; it backfires in enterprise sales. What works is a shared clock: contract renewals, regulatory deadlines, board reviews, hiring cycles, seasonal demand, or tech deprecation. As of 2025, AI and cyber risk conversations have made timelines sharper — but buyers still resist if the consequence is fuzzy. So you build urgency with cause and effect: "If implementation slips past March, your Q2 launch misses the marketing window", or "If churn stays at 12% for another two quarters, CAC payback blows out". Use comparative framing: multinationals have bureaucracy delays; SMEs have cashflow risk; both suffer when waiting compounds losses. Mini-summary: Real urgency is timeline + consequence, not theatre. Do now: Co-create a milestone plan and ask, "What breaks if we miss this date?" How do you quantify the cost of inaction when you don't have all the numbers? You don't need perfect data — you need credible ranges and the right questions to surface the buyer's own numbers. Opportunity cost sounds theoretical until you attach it to money, time, and risk. Start with what you can observe: volume, conversion, defect rate, cycle time, average deal size, staff turnover. Then use ranges: "If delays cost you 1–3 deals a month, what's that in gross margin?" or "If rework is 5–10% of project hours, what's that in payroll dollars?" Gartner and Forrester-style ROI thinking isn't about precision; it's about decision clarity. In heavily engineered sectors (manufacturing, logistics), buyers often have better operational metrics than they realise; in professional services, time-to-value is your lever. The key is to make the buyer feel the leakage with concrete estimates. Mini-summary: Concrete ranges create felt pain; vague talk creates procrastination. Do now: Build a simple "cost of waiting" calculator with the buyer in the meeting. What should sales leaders coach teams to do now to close the buyer's gap? Coach your team to run "gap conversations" that are respectful, evidence-based, and relentlessly action-oriented. This is not about being aggressive; it's about being professionally brave. Train reps to (1) diagnose the gap in one sentence, (2) test DIY assumptions with diplomacy, (3) quantify inaction in ranges, and (4) land a clear next step with a date. Role-play implication questions, not product pitches. Use call reviews to check whether reps anchored to a deadline and KPIs. Bring in frameworks: SPIN for problem/implication, Challenger for reframe, Dale Carnegie for relationship, MEDDICC for qualification discipline. In Japan, coach patience and consensus mapping; in the US, coach ROI and speed; across both, coach "action now" language that still feels respectful: "What would make it reasonable to start in the next 30 days?" Mini-summary: Skills, not slogans, create urgency. Do now: Add one KPI, one deadline, and one implication question to every discovery call script. Conclusion Most prospects won't move just because you're enthusiastic, or because your solution is objectively good. They move when the gap is real, measurable, and emotionally felt — and when they accept that DIY is riskier than it sounds. Your best persuasion isn't a monologue; it's a sequence of smart questions that lead the buyer to persuade themselves. Next steps for leaders Audit discovery calls for KPI + deadline + implication questions Build a lightweight "cost of delay" worksheet your team can use live Run weekly role-plays on diplomatic DIY-testing questions Align sales and delivery on realistic milestone plans (no fantasy timelines) Hold reps accountable to scheduling the next action with a date Author Bio Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー). Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan.

Most business careers don't stall because people lack IQ or work ethic — they stall because people can't move other humans. If you can command a room, energise a team, excite customers, and secure decisions, you compound your influence fast — especially in the post-pandemic world of hybrid meetings, Zoom pitches, and global audiences.  Does persuasion power matter more than technical skill for promotion? Yes — technical skill gets you into the conversation, but persuasion power wins you the job. In most organisations, the higher you climb, the more the work becomes "people deciding" rather than "people doing". This is why brilliant engineers, finance stars, and operational legends can still hit a ceiling. They're exceptional in the engine room, but when it's time to sell a strategy to a board, rally a division, or win internal funding, they can't land the message. In Japan's consensus-heavy corporate culture, you often need influence across multiple stakeholders; in the US, you may need crisp executive presence in faster decision cycles; in Europe, you might need stronger narrative and risk framing. Same game: decisions move when people feel clarity and confidence. Do now: Identify one upcoming meeting where you must persuade (not "update") — and design it like a pitch. Why are so many senior executives surprisingly bad at speaking? Because nobody trains them for "stage time" — they get responsibility, not rehearsal. Many leaders are promoted for performance, not persuasion. You see it everywhere: high-status, high-stakes people who can't string together a five-minute case for themselves or their ideas. They've been rewarded for competence, reliability, and execution — then suddenly they're expected to represent the brand, defend strategy, and inspire others. That's a different profession. Startups often over-index on charisma early; multinationals over-index on process and tenure — both can produce leaders who are undercooked when they're in front of customers, boards, or a chamber of commerce AGM audience. Do now: Treat speaking as a core leadership skill, not a "nice-to-have" — schedule training and practice like you schedule finance reviews. How do you self-promote without sounding cringe or arrogant? You self-promote best by making your value useful to others. The trick isn't "talk about me"; it's "here's what I learned, here's what it changed, here's how it helps". Personal brand isn't your logo — it's your reputation at decision time. The strongest self-promotion is evidence-based: outcomes, lessons, frameworks, and how you'd repeat the win. Use story, but anchor it in business reality: customers, revenue, safety, quality, speed, retention. In B2B, credibility often comes from clarity and risk management; in consumer, it's momentum and narrative. Either way, you're building trust. You can also borrow structure from Aristotle's ethos/pathos/logos: establish credibility, connect emotionally, then land logic. Do now: Create a 60-second "value story" with: problem → action → result → lesson → next step. What changes when you present to a global audience like TED or online? The upside is massive — but the downside lasts forever. A local talk fades; a recorded talk can follow you for years. Online audiences behave differently: they're less forgiving, more distracted, and they can replay your weak moments. But if you deliver professionally, your credibility scales globally — especially if you're known for communication, training, sales, or leadership. Post-2020, many leaders now "present" via webinars, town halls, podcasts, and investor updates more than they do in ballrooms. That means your persuasion power is constantly on display. TED's own guidance to speakers is blunt: rehearse repeatedly and treat preparation as part of performance. [1] TED ted.com Do now: Assume every important talk will be shared — build it to survive replay. What's the fastest escape hatch from speaking disasters? Rehearsal — not talent — is the catastrophe escape hatch. You don't get confidence by "hoping"; you get it by seeing yourself succeed in practice. Most business talks are delivered once: one-and-done. That's like launching a product without QA. Effective rehearsal isn't memorising every line; it's building a structure you can drive under pressure. Harvard Business Review makes the same point: rehearse a lot, but don't trap yourself in robotic scripting — aim for confident flow and strong openings/closings. [2] Harvard Business Review Harvard Business Review Do now: Rehearse the first 60 seconds and last 60 seconds until they're unshakeable — that's where trust is won or lost. How do you rehearse and get feedback without getting crushed? Ask for feedback that builds you up and sharpens you — never invite a vague judgement. "How was it?" is a confidence grenade. Use a two-part prompt: "What did I do well?" and "What's one thing I can improve?" This keeps feedback specific, actionable, and survivable. Then rehearse in layers: content, timing, and delivery (voice, gestures, eye line). Dale Carnegie advice on rehearsal commonly emphasises practising for timing and delivery — not just slide polishing. [3] Dale Carnegie dalecarnegie.com Here's a simple rehearsal loop: Rehearsal round Focus Output 1 Message + structure Clear beginning, middle, end 2 Timing + transitions Fits the slot, smooth flow 3 Delivery under pressure Voice, pauses, gestures, presence Do now: Book 3 rehearsals in your calendar before the event — and collect feedback using the two-part prompt above. Final wrap Persuasion power isn't decoration — it's leverage. The people who rise fastest aren't always the smartest or the busiest; they're the ones who can make others see it, feel it, and back it. If you want the bigger role, the bigger client, and the bigger stage, don't wait for promotion to "learn speaking". Build the skill first — then let it pull you upward. FAQs Yes — rehearsal beats talent for most business speaking. Talent helps, but rehearsal makes you reliable under pressure. Yes — technical experts can become persuasive speakers. With structure, practice, and feedback, "engine room" people can lead the room. Yes — you can self-promote without being arrogant. Make it outcome-based and useful: lessons, impact, and what you'd do next. Yes — online talks raise the stakes. Recordings scale credibility or embarrassment, so design and rehearse accordingly. Next steps for leaders and executives Audit your next 3 presentations: where do you need a decision, not applause? Build a "talk ladder": small internal talks → customer updates → industry events. Rehearse in three rounds (structure, timing, delivery) and capture feedback each time. Train the top team — your brand is on stage every time they open their mouths. Author Credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan.

Resumen libro “Cómo ganar amigos e influir sobre las personas” de Dale Carnegie.Lee libros sin límites con Kindle Unlimited. Prueba Gratis: https://borjagiron.com/kindleunlimitedResumen libro completo “Cómo ganar amigos e influir sobre las personas” escrito por Dale Carnegie en texto y PDF para descargar: https://borjagiron.com/resumen-libro-como-ganar-amigos-influir-personas-dale-carnegie/Compra el libro “Cómo ganar amigos e influir sobre las personas” en Amazon con descuento: https://amzn.to/3Cpbx59Recibe mis Secretos de marketing para emprendedores: https://borjagiron.com/newsletterBienvenido al Podcast “Grandes aprendizajes”.El Podcast en el que resumo los mejores libros del mercado sacando sus mayores aprendizajes. Y es que, la mayoría de los libros añaden textos y más textos para rellenar, que no aportan ni sirven de nada y que te hacen perder cientos de horas de tu tiempo.Yo hago el trabajo sucio leyendo miles de libros y sacando los aprendizajes que más nos pueden ayudar en la vida para contártelos en el menor tiempo posible y yendo directo al grano. Hoy te traigo un resumen con los mayores aprendizajes del libro “Cómo ganar amigos e influir sobre las personas” escrito por Dale Carnegie.Recuerda que puedes escuchar el resto de mis Podcasts y suscribirte a mi Newsletter Privada desde https://borjagiron.com#podcast #resumenes #librosAhora sí, vamos con los aprendizajes del libro “Cómo ganar amigos e influir sobre las personas” de Dale Carnegie:En resumen, puntos clave para ganar amigos y tener mejores relaciones:1: La crítica es inútil, porque pone a la otra persona en la defensiva, y esta hace que trate de justificarse.2: Antes de atacar a alguien piénsalo dos veces y pregúntate qué harías tú si fueras la otra persona. La gente es emocional.3: Solo hay una forma de conseguir que alguien haga algo y es conseguir que la otra persona quiera hacerlo.4: Muestra aprecio por las personas5: El único medio de que disponemos para influir sobre las personas es hablar acerca de lo que él quiere, y demostrarle cómo conseguirlo. 6: Interésate por la gente de forma honesta y sonríe7: Lo que nos hace felices o infelices no es lo que tenemos o lo que somos o dónde estamos o lo que hacemos, es lo que pensamos sobre ello.8: Recuerda el nombre de las personas9: Si te conviertes en un buen oyente serás considerado un buen conversador. 10: ¿Cómo interesar a la gente? Incentiva a crear conversaciones acerca de lo que le interesa a la otra persona. 11: Trata a las personas como te gustaría que te trataran a ti. Ponte en la piel del otro.12: Acepta que toda persona tiene algo superior a ti en algún sentido y que puedes aprender algo de ellos. (Esto ayuda mucho para reducir el ego malo)13: 9 de cada 10 veces, cuando termina la discusión, cada una de las personas están más convencidas que nunca de que tenían razón. Evita discusiones si quieres que la gente opine como tú. Entiende su postura y acéptala primero.14: Cuando hables con alguien comienza destacando las cosas en las que estáis de acuerdo y no en los puntos que diferís. 15: No interrumpas.16: Cómo criticar y no ser odiado.Lo vas a aprender con un ejemplo práctico: un grupo de trabajadores estaba fumando en un área no autorizada. El jefe en lugar de ir y decirles que si no sabían leer, les dio unos cigarrillos y les dijo que les agradecería mucho si se los podía fumar fuera.Así es como puedes criticar sin ser odiado. Actúa de forma inteligente.17: Cuenta tus errores para empatizar18: Haz preguntas en lugar de dar órdenes. 19: Premia y elogia con los progresos de las personas20: Si quieres que una persona mejore en cierto sentido, procede como si ese rasgo particular fuera una de sus características sobresalientes, es decir, como si fuera muy bueno en eso que quieres que mejore.Si te ha gustado este resumen, suscríbete gratis al podcast para no perderte los nuevos episodios, y comparte y recomienda este episodio para que puedas seguir aprendiendo con estos grandes aprendizajes de forma gratuita. Muchísimas gracias por estar al otro lado y nos vemos en el próximo episodio del podcast “Grandes aprendizajes”. Soy Borja Girón y recuerda que puedes suscribirte a mi newsletter gratuita con la que puedes seguir aprendiendo cada día con mis historias, consejos, aprendizajes y temas relacionados con el marketing digital, la productividad y el desarrollo personal desde https://borjagiron.com Un fuerte abrazoTe quieroThis content is under Fair Use: Copyright Disclaimer Under Section 107 of the Copyright Act in 1976; Allowance is made for "Fair Use" for purposes such as criticism, comment, news reporting, teaching, scholarship and research. Fair Use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use. I do not own the original content. All rights and credit go to its rightful owners. No copyright infringement intended. Conviértete en un seguidor de este podcast: https://www.spreaker.com/podcast/grandes-aprendizajes--5720587/support.Newsletter Marketing Radical: https://marketingradical.substack.com/welcomeNewsletter Negocios con IA: https://negociosconia.substack.com/welcomeLibro "Libertad Financiera" Gratis: https://borjagiron.com/libertadMis Libros: https://borjagiron.com/librosSysteme Gratis: https://borjagiron.com/systemeSysteme 30% dto: https://borjagiron.com/systeme30Manychat Gratis: https://borjagiron.com/manychatMetricool 30 días Gratis Plan Premium (Usa cupón BORJA30): https://borjagiron.com/metricoolNoticias Redes Sociales: https://redessocialeshoy.comNoticias IA: https://inteligenciaartificialhoy.comClub: https://triunfers.comThis content is under Fair Use: Copyright Disclaimer Under Section 107 of the Copyright Act in 1976; Allowance is made for "Fair Use" for purposes such as criticism, comment, news reporting, teaching, scholarship and research. Fair Use is a use permitted by copyright statute that might otherwise be infringing. Non-profit, educational or personal use tips the balance in favor of fair use. I do not own the original content. All rights and credit go to its rightful owners. No copyright infringement intended.

Who is RJ?RJ Horner's journey began from a place of deep frustration and anger—twelve years ago, he was unhappy with his life and felt nothing was going right. His anger affected every aspect of his world, pushing people away. Yet, amid this struggle, RJ discovered a turning point when he clung to one idea: there had to be a better way. With the support of those few who stayed by his side, especially insightful mentors, RJ started to see life differently. Their guidance reminded him of his capabilities, recognizing his education and potential even when he could not. Through this transformation, RJ found peace and purpose, building a fulfilling life grounded in resilience, learning, and the unwavering belief that things could get better.Key TakeawaysWe were thrilled to welcome RJ Horner, Life Empowerment Coach and founder of the Beacon of Life and Leadership, onto the show. RJ's journey from frustration and feeling stuck to building a fulfilling life is both inspiring and practical—perfect fuel for your next growth spurt.Here's a taste of what we covered:Recognizing When You're Ready for Change RJ speaks directly to those of us who feel there must be more to life—but just aren't sure where to start. Maybe you feel like you're drifting, struggling at work, or just not finding the joy you know is possible. RJ's story about shifting from anger and uncertainty to action is a reminder that no one is alone in feeling this way.Small Steps, Big Shifts A mentor's advice led RJ to John Maxwell's “Make Today Count,” which started his transformation. He reminds us: “The journey of a thousand miles begins with a single step.” Taking action, even a small one, is how you steer the car in a new direction.Tools and Support on the Journey RJ has launched the Beacon School of Leadership—a FREE community full of practical leadership and growth resources. He's all about genuine service: “By giving value, you now get buy-in from people… They can trust you, because they know you're in it for them.” Join the community for workshops, masterminds, and support from others walking the same path.Books That Change Mindsets RJ recommends:* “Make Today Count” by John Maxwell* “How to Win Friends and Influence People” by Dale CarnegieBoth shaped his attitude toward leadership, service, and personal happiness.Where Do You Start? RJ introduces his 3S System for Success—State, Sightline, Strategy:* State: Where are you right now?* Sightline: Where do you want to go?* Strategy: What steps will take you there?Key Takeaway:Don't be afraid to take the first step—even if it feels like the wrong one. You can always adjust your path as you go. Every attempt, even a failure, is a lesson learned.Ready to take your first step?

About the Guest:Michelle K. Johnston, Ph.D., traces her passion for leadership and connection back to childhood, when she discovered Dale Carnegie's work in her father's study and learned the lesson of genuine connection through Carnegie's story of his dog, Tippy. That early spark shaped her path as a leadership professor, executive coach, bestselling author, and podcast host.Her first book, The Seismic Shift in Leadership, emerged from her work with healthcare executives navigating constant change. Her latest collaboration with the world's number one executive coach, Marshall Goldsmith, launched in London following Thinkers50 conversations on why humanity will always outperform technology.Michelle encourages leaders to shift their focus from the constant “what” of tasks to the critical “who” of people, starting with themselves. A former Loyola University leadership professor, she now coaches CEOs and senior executives to rethink calendars, rebuild engagement, and lead in ways that reduce burnout and increase results. Her message is clear: connection isn't soft. It drives retention, satisfaction, and real business performance.What You Will Learn:Why today's loneliness epidemic rivals the health impact of smoking 15 cigarettes a dayHow your calendar reveals your true priorities and how to redesign it around peopleWhy digital meetings don't automatically create connectionSimple questions that deepen trust and engagementHow small language shifts can transform feedback and relationshipsThis episode of Take Command is a thoughtful, energizing conversation about leading with heart in a high-tech world. Michelle blends timeless Dale Carnegie principles with modern leadership realities, offering practical wisdom you can apply right away. Tune in to connect more deeply and lead more effectively. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all. Dale Carnegie Check out John Lee Dumas' award winning Podcast Entrepreneurs on Fire on your favorite podcast directory. For world class free courses and resources to help you on your Entrepreneurial journey visit EOFire.com

In this episode of the Targeted Lead Generation Podcast, Coach Manny discusses the importance of listening skills in business and personal interactions. He shares insights from his book "Stop, Listen, and Lead" and emphasized the value of genuine interest, maintaining eye contact, and embracing silence during conversations. Manny provides practical exercises to help listeners improve their listening skills, including counting to ten before responding and practicing note-taking without formulating immediate responses. He also addresses the "itchy pants syndrome" - the urge to interrupt others - and encouraged listeners to catch and redirect this impulse. Through personal anecdotes and examples, Manny demonstrates how effective listening can lead to better business outcomes, deeper relationships, and personal growth. Manny@mannynowak.com Coachmanny.com Book Avaliable on Amazon https://tinyurl.com/3x9jcvkt   Super Listening for Leadership Success Manny discussed the importance of listening in business and personal life, quoting Stephen Covey that people often listen to reply rather than understand. He shared a story about a school incident where miscommunication led to 2,550 students receiving false detention notices, emphasizing how better listening could have prevented the situation. Manny introduced his book "Stop, Listen, and Lead" and outlined the first key to becoming a super listener: being genuinely interested. Enhancing Genuine Listening Skills Manny discussed the importance of genuine interest in listening, drawing from Dale Carnegie's principles. He emphasized that successful listeners are fully present and engaged, using eye contact, nodding, and other positive cues to show genuine interest. Manny encouraged participants to reflect on their own listening habits and suggested a simple exercise to improve their listening skills moving forward. Enhancing Active Listening Techniques Manny shared techniques for improving listening skills, emphasizing the importance of note-taking, maintaining eye contact, and practicing mindfulness during conversations. He encouraged participants to focus entirely on the person they are speaking with, comparing it to a surgeon's concentration during an operation. Manny advised keeping a log of experiences to reflect on and learn from, stating that practice is essential for mastering these skills. Active Listening and Personal Reflection Manny discussed the importance of personal reflection and active listening, sharing his experience of transforming his listening skills during Marine Corps boot camp. He emphasized the value of truly hearing others and the impact it can have on relationships and success. Manny also introduced the concept of "being quiet" and using silence effectively in conversations, quoting Albert Hubbard's insight about the significance of understanding silence. Strategic Use of Silence in Sales Manny discussed the importance of allowing silence in sales conversations, explaining that people often talk too soon and miss opportunities by rushing to fill silence. He shared examples of how silence can be used strategically, such as in negotiations and dating scenarios, and emphasized that giving others time to think can lead to better outcomes. Manny noted that many people view silence as taboo, but he suggested that allowing silence can reveal important information and help close deals. Embracing Silence in Conversations Manny discussed the importance of embracing silence in conversations, particularly in sales contexts, to encourage people to share more information. He suggested trying a simple exercise of leaving silence during conversations with a spouse, partner, or friend, and noted that people often fill silence to avoid discomfort. Manny emphasized that allowing silence can lead to richer conversations and provide valuable insights, as people may share more than intended when given the space to reflect. The Power of Silence in Communication Manny discussed the importance of silence in communication, explaining that it can lead to valuable insights and help close deals. He encouraged listeners to practice counting to ten before responding to questions, noting that this often leads to the other person providing information. Manny shared a personal experience where a four-second pause after a pitch led to a client discussing financial data, demonstrating the power of silence in gathering information. Embracing Silence in Communication Manny discussed the importance of embracing silence in communication, explaining that it can lead to better learning and business outcomes. He shared personal experiences where clients unexpectedly made decisions during silent moments. Manny encouraged listeners to practice remaining quiet during conversations, documenting their experiences and noting any feelings of anxiety. He emphasized that patience is key and that often, valuable information follows periods of silence. Silence as a Sales Strategy Jessica, a seasoned sales representative, faced a challenge during a meeting with a potential client, David, who was hesitant about upgrading their CRM system due to cost and implementation concerns. Despite feeling the pressure to fill the silence, Jessica recalled a training lesson and chose to remain quiet, allowing the silence to linger. This decision helped David process the information, and he gradually became more receptive to the benefits of the upgrade. Empowering Clients Through Listening Manny shared a story about Jessica's successful sales approach, where she used silence and active listening to help David overcome his concerns about a new training system. Through careful questioning and allowing space for thought, Jessica helped David realize the benefits of the system himself, leading to his decision to sign the contract. The story illustrates how effective listening and silence can empower clients to reach their own conclusions, resulting in successful outcomes. Enhancing Listening for Leadership Manny discussed the importance of effective listening in team and client interactions, referencing his book "Stop. Listen. and Lead" and offering a half-day seminar on listening skills. He introduced the concept of "Itchy Pants Syndrome," which describes the urge to immediately respond to questions or situations, and emphasized the value of patience in uncovering hidden secrets. Manny encouraged attendees to apply these lessons to improve their professional interactions. Active Listening: Key to Success Manny discussed the importance of active listening in team discussions and sales interactions. He explained that when people start formulating responses, they stop listening effectively, which can lead to missed opportunities and poor decision-making. Manny shared a story about a project manager who failed to listen to her team's feedback, resulting in project delays. He suggested exercises to help people overcome the tendency to interrupt and focus on listening instead. Enhancing Active Listening Techniques Manny discussed strategies for improving listening skills, emphasizing the importance of recognizing and redirecting the "itchy pants syndrome" - the urge to interrupt while someone else is speaking. He advised writing a note to oneself when this happens and focusing on active note-taking during conversations without planning responses. Manny also highlighted the value of allowing silence after someone finishes speaking and encouraged patience until the speaker indicates they are done. Active Listening: A Business Opportunity Manny discussed the importance of active listening and shared a personal story about a missed business opportunity due to interrupting a client and failing to understand their priorities. He encouraged listeners to practice active listening techniques and offered resources, including an audio version of the podcast and a book, for further learning. Manny concluded by inviting feedback and encouraging listeners to subscribe and share their thoughts.

Aj vy sa cítite úplne vyšťavení, bez energie a kopa starostí vám nedá spávať? Dale Carnegie vám vo svojom bestselleri ponúka množstvo overených techník na zvládnutie stresu, únavy a nepohody, ktoré pomohli miliónom ľudí na celom svete. Objavíte praktické návody, ako bojovať s problematickými situáciami a docieliť šťastný a pokojný život. Inšpirujúce a praktické rady Dala Carnegieho sú dnes rovnako živé ako v čase, keď ich písal. Zmeňte svoj život, zbavte sa únavy, starosti hoďte za hlavu a naučte sa riešiť problematické situácie pokojne a s rozvahou. Táto audiokniha Vás naučí: ako rýchlo identifikovať riešenia akéhokoľvek problému, ktoré je možné - okamžite uviesť do praxe ako sa menej starať o podnikanie a financie ako lepšie spať a každý deň sa cítiť sviežo ako získať uznanie a vďačnosť ako narábať s kritikou Audiokniha: Ako sa zbaviť starostí a začať žiť Autor: Dale Carnegie Interpret: Michal Ďuriš Dĺžka: 12:55 h Vydavateľstvo: Publixing Audiokniha Ako sa zbaviť starostí a začať žiť na webe Publixing (MP3 na stiahnutie) Audiokniha Ako sa zbaviť starostí a začať žiť na webe Audiolibrix (MP3 na stiahnutie)

Carmela Then: When Remote Teams Stop Listening—The Silent Killer of Agile Collaboration Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.   "Two minutes into it, my mind's starting to wander and I started to do my own thing." - Carmela Then   Carmela paints a vivid picture of a distributed team stretched across Sydney, New Zealand, India, and beyond—a team where communication had quietly become the enemy of progress. The warning signs were subtle at first: in meetings with 20 people on the call, only two or three would speak for the entire hour or two, with no visual aids, no PowerPoints, no drawings. The result? Within minutes, attention drifted, and everyone assumed someone else understood the message.  The speakers believed their ideas had landed; the listeners had already tuned out. This miscommunication compounded sprint after sprint until, just two months before go-live, the team was still discussing proof of concept. Trust eroded completely, and the Product Owner resorted to micromanagement—tracking developers by the hour, turning what was supposed to be an Agile team into a waterfall nightmare. Carmela points to a critical missing element: the Scrum Master had been assigned delivery management duties, leaving no one to address the communication dysfunction.  The lesson is clear—in remote, cross-cultural teams, you cannot simply talk your way through complex ideas; you need visual anchors, shared artifacts, and constant verification that understanding has truly been achieved.   In this segment, we talk about the importance of visual communication in remote teams and psychological safety.   Self-reflection Question: How do you verify that your message has truly landed with every team member, especially when working across time zones and cultures? Featured Book of the Week: How to Win Friends and Influence People by Dale Carnegie Carmela recommends How to Win Friends and Influence People by Dale Carnegie, a timeless classic that remains essential reading for every Scrum Master. As Carmela explains, "We work with people—customers are people, and our team, they are human beings as well. Whether we want it or not, we are leaders, we are coaches, and sometimes we could even be mentors." Written during the Great Depression and predating software entirely, this book emphasizes that relationships and understanding people are the foundation of personal and professional success. Carmela was first introduced to the book by a successful person outside of work who advised her not just to read it once, but to revisit it every year. For Scrum Masters navigating team dynamics, stakeholder relationships, and the human side of Agile, Carnegie's principles remain as relevant today as they were nearly a century ago.   [The Scrum Master Toolbox Podcast Recommends]

What Can a 90-Year-Old Book Teach You About Modern Sales?Turns out, everything—if you're serious about winning more deals through genuine connection.In today's fast-moving sales world, it's easy to overlook timeless principles. But the most influential sales leaders know that mastering human connection never goes out of style. In this episode, we explore the powerful, practical lessons from Dale Carnegie's How to Win Friends and Influence People—and how they can transform your team's ability to connect, influence, and close.Here's what you'll learn in this episode:Why building genuine relationships still drives the most consistent sales success—and how to do it better.How small, intentional actions can instantly strengthen customer trust and loyalty.Practical, repeatable habits from Carnegie's playbook that modern sales leaders can use right now.Press play now to uncover the simple relationship-building shifts that can dramatically grow your sales in 2026.New episodes every Monday, Wednesday and Friday.Grow Your Sales By 25% - Book in for a FREE 30-minute Sales Process Audit and walk out with 3 rapid actions that will GROW your SalesTo see how we've helped business grow their sales: Read Client ResultsWatch TestimonialsOr email Ben if you would like to get in touch: hello@strongersalesteams.comThis podcast helps the entrepreneur, founder, CEO, and business owner in the trade, construction and industry segments, regain focus, build confidence, and achieve measurable results through powerful sales training, effective sales strategy, and expert sales coaching—guiding every sales leader, sales manager, and sales team in mastering the sales process, optimizing the sales pipeline, and driving business growth while fostering leadership, balance, and freedom amidst overwhelm, stress, and potential burnout, creating lasting peace of mind and smarter decision making for every California business and Australia business ready to scale up with excellence in sales management.

The origins of self-help writing are often traced back to ancient times. This episode talks through some early versions of it, the goal-setting advice of a founding father, and the beginnings of the modern self-help genre. Research: Brady, Diane. “Charles Manson’s Turning Point: Dale Carnegie Classes.” Bloomberg Businessweek. July 22, 2013. https://web.archive.org/web/20130925204803/http://www.businessweek.com/articles/2013-07-22/charles-mansons-turning-point-dale-carnegie-classes Britannica Editors. "Lunyu". Encyclopedia Britannica, 29 Jan. 2019, https://www.britannica.com/topic/Lunyu Britannica Editors. "Norman Vincent Peale". Encyclopedia Britannica, 27 May. 2025, https://www.britannica.com/biography/Norman-Vincent-Peale Carnegie, Dale. “How to Win Friends and Influence People.” London. Vermillion. Digital: https://dn720004.ca.archive.org/0/items/english-collections-1/How%20To%20Win%20Friends%20And%20Influence%20People%20-%20Carnegie%2C%20Dale.pdf Fairbanks, Douglas. “Laugh and Live.” New York. Britton Publishing Company. 1917. https://www.gutenberg.org/cache/epub/12887/pg12887.txt Fontaine, Carole R. “A Modern Look at Ancient Wisdom: The Instruction of Ptahhotep Revisited.” The Biblical Archaeologist, vol. 44, no. 3, 1981, pp. 155–60. JSTOR, https://doi.org/10.2307/3209606 Franklin, Benjamin. “The Autobiography of Benjamin Franklin.” HENRY HOLT AND COMPANY. 1916. https://www.gutenberg.org/files/20203/20203-h/20203-h.htm#X Battiscombe G. “THE INSTRUCTION OF PTAH-HOTEP AND THE INSTRUCTION OFKE'GEMNI: THE OLDEST BOOKS IN THE WORLD.” London. John Murray. 1906. https://www.gutenberg.org/files/30508/30508-h/30508-h.htm Lilienfeld, Scott O. and Hal Arkowitz. “Can positive thinking be negative?” Scientific American. May 1, 2011. https://www.scientificamerican.com/article/can-positive-thinking-be-negative/ Ray, J. D. “Egyptian Wisdom Literature.” Wisdom in Ancient Israel. Ed. John Day, Robert P. Gordon, and Hugh Godfrey Maturin Williamson. Cambridge: Cambridge University Press, 1995. 17–29. Stableford, Brian. “Samuel Smiles.” Ebsco. 2023. https://www.ebsco.com/research-starters/history/samuel-smiles Seneca, Lucius Annaius, and Garth D. Williams (tr.). “On the Shortness of Life.” https://ia601705.us.archive.org/25/items/SenecaOnTheShortnessOfLife/Seneca%20on%20the%20Shortness%20of%20Life.pdf Tabor, Nick. "Dale Carnegie". Encyclopedia Britannica, 20 Nov. 2025, https://www.britannica.com/biography/Dale-Carnegie See omnystudio.com/listener for privacy information.

Send us a textWhat if the most powerful marketing tactic you'll use this year has nothing to do with ads, funnels, or budgets?In this Maven Monday, Brandon Welch and Caleb revisit a 90-year-old insight from Dale Carnegie that still outperforms most modern marketing tactics... and almost everyone overlooks it.This episode isn't about scripts, hacks, or manipulation. It's about attention, respect, and the small human moments that quietly open doors, deepen trust, and change conversations.If you sell, lead, manage people, or build relationships for a living, this is one of those ideas you'll hear once and start noticing everywhere.Simple. Timeless. Uncomfortably effective.#MarketingPodcast #BusinessGrowth #SmallBusinessMarketing #EntrepreneurMindset #LeadershipDevelopment #SalesPsychology #BrandBuilding #CommunicationSkills #PersonalBrand #BusinessAdvice #MavenMonday #MarketingStrategy #RelationshipMarketingOur Website: https://frankandmaven.com/Instagram: https://www.instagram.com/frankandmavenmarketing/TikTok: https://www.tiktok.com/@frankandmavenLinkedIn: https://www.linkedin.com/company/frank-and-maven/Host: Brandon WelchCo-Host: Caleb AgeeExecutive Producer: Carter BreauxAudio/Video Producer: Nate the Camera GuyDo you have a marketing problem you'd like us to help solve? Send it to MavenMonday@FrankandMaven.com! Get a copy of our Best-Selling Book, The Maven Marketer Here: https://a.co/d/1clpm8a

In this episode, we sit down with Coach Anthony Cudjo—founder of Human Optimization 3.0 and host of the FitnessRx Show—to unpack the power of transforming your beliefs, optimizing your body and mind, and unlocking your divine intelligence. Tune in to hear how trauma became the foundation of his power and how you can reclaim yours.SHORT BIO:Founder and Head Coach at Human Optimization 3.0 (H3O), Anthony Cudjo (AKA “Coach Cudjo”), is the leading expert in performance by optimizing various aspects of life, including physical, mental, and emotional health. Boasting over three decades of experience in business consulting and executive coaching, he is widely recognized as the “Teacher of Teachers” and “Leader of Leaders” for his work empowering individuals and communities to reach their full potential by achieving harmony in spirit, mind, and body. Coach Cudjo is a graduate of Dale Carnegie and the Landmark Forum, and holds certifications as an Advanced NLP Practitioner, personal trainer, life coach, nutritionist, and metabolic specialist. A former professional athlete, he has also hosted the FitnessRX Show on ESPN radio, where he shared his expertise in health and wellness with a wide audience.Connect With Anthony: Website: https://urh3o.com/LinkedIn: https://www.linkedin.com/in/anthony-cudjo-a2928567/Facebook: Facebook.com/Humanoptimization3.0Instagram: Instagram.com/Humanoptimization3.0Youtube: Youtube.com/@Humanoptimization3.0 Credits:Host: Taryell SimmonsGuest: Coach Anthony CudjoMusic: Will MakerProduction: RISE Urban Nation   Unite. Empower. Ignite.Thank you for tuning into the RISE Urban Nation Podcast, where we go beyond conversation to fuel a movement of unity, empowerment, and transformation across the Black and Pan-African community. Each episode dives deep into the stories of entrepreneurs, innovators, and changemakers shaping culture, business, and legacy.Hosted by Taryell Simmons, a leader in Equity, Diversity, and Inclusion, the show blends storytelling with strategy to help you amplify your voice, grow your brand, and lead with purpose.Why Subscribe to RISE Urban Nation?✨ Inspiring Stories: Learn from influential Black and Pan-African leaders making an impact.

Today I'm sharing all about my favorite books from 2025. Resources from this episode: Every Moment Holy  Rhythms Reset  Nancy Ray Book Club  Work & Play Episode 266 : 2025 Book List  On Moonberry Lake by Holly Varni  The Blooming of Delphinium by Holly Varni  Smart Brevity by Jim VandeHei  The Opt-Out Family by Erin Loechner The Let Them Theory by Mel Robbins 40 Days of Decrease by Alicia Britt Chole Anonymous by Alicia Britt Chole Underestimated by Mary Marantz Work & Play Episode 269 : Underestimated with Mary Marantz Born to Eat by Leslie Schilling  Women of the Word by Jen Wilkin The If I Run Series by Terri Blackstock Restoration Series by Terri Blackstock How to Stop Worrying and Start Living by Dale Carnegie How to Win Friends and Influence People by Dale Carnegie I Just Wish I Had a Bigger Kitchen by Kate Strickler Work & Play Episode 283 : I Just Wish I Had a Bigger Kitchen with Kate Strickler  Love Your Life by Rachel Awtrey Work & Play Episode 282 : Love Your Life with Rachel Awtrey  My Name is Ashler Lev by Chaim Potok  When Crickets Cry by Charles Martin A Cross-Country Christmas Echo Mountain by Lauren Wolk The Wild Robot by Peter Brown Polyanna by Eleanor H. Porter The Mystwick School of Musicraft by Jessica Khoury The Timeless Series Book 1 by Gabrielle Meyer Follow me on Goodreads!  Send Nancy an audio message!  Dwell Bible App Discount Join my email list!  Visit my Amazon Cornerstore! Nancy Ray Website Nancy Ray on Instagram Affiliate links have been used in this post! I do receive a commission when you choose to purchase through these links, and that helps me keep this podcast up and running—I truly appreciate when you choose to use them!

Neste episódio especial em parceria com a Dale Carnegie Brasil, conversamos com Maurício Piona, da Silveira Consultoria Pecuária, para um mergulho na sua trajetória e nos desafios da pecuária moderna. Maurício, com sua paixão herdada da família, detalha a transição da consultoria, focando agora não só na produção técnica, mas também na gestão estratégica e no desenvolvimento humano. Discutimos a importância da comunicação e do fluxo de caixa para a sucessão familiar e a profissionalização das propriedades rurais. Descubra conselhos valiosos para profissionais do agro e saiba mais sobre o evento "Boi que deixa dinheiro", essenciais para construir um legado positivo e uma pecuária mais rentável. PARCEIRO DESTE EPISÓDIO Este episódio foi trazido até você pela Dale Carnegie Brasil! Transforme sua carreira e seus resultados com a Dale Carnegie! Há mais de 100 anos, desenvolvemos líderes confiantes, comunicadores poderosos e profissionais de sucesso. Nossos treinamentos comprovados impulsionam seu desempenho e o de sua equipe. Descubra o poder do seu potencial! Dale Carnegie: construindo o sucesso de vidas e negócios há mais de 100 anos. Site: https://dalecarnegiebrasil.com/Instagram: https://www.instagram.com/dalecarnegiebrasil/LinkedIn: https://www.linkedin.com/company/dalecarnegiebrasilYouTube: https://www.youtube.com/@dalecarnegiebrasil INTERAJA COM O AGRO RESENHAInstagram: instagram.com/agroresenhaTwitter: x.com/agroresenhaFacebook: facebook.com/agroresenhaYouTube: youtube.com/agroresenhaCanal do Telegram: https://t.me/agroresenhaCanal do WhatsApp: https://bit.ly/zap-arp-01 E-MAILSe você tem alguma sugestão de pauta, reclamação ou dúvida, envie um e-mail para contato@agroresenha.com.br FICHA TÉCNICAApresentação: Paulo OzakiProdução: Agro ResenhaConvidado: Maurício Piona e Jeferson MartinsEdição: Senhor A - https://editorsenhor-a.com.brSee omnystudio.com/listener for privacy information.

About the Guest:John Hope Bryant leads the nation's largest nonprofit provider of financial literacy services for youth and adults. Recognized globally, he was named to the Forbes BLK50 List in 2024 and TIME Magazine's inaugural The Closers List. A best-selling author and CNBC contributor, he reaches millions through his ‘Straight Talk' series and continues to advance economic opportunity and inclusive capitalism.What You Will Learn:Why becoming the person you're meant to be often confuses othersHow courage, optimism, and faith drive leadershipLessons from Dale Carnegie on influence and growthThe mindset shifts that separate good leaders from great onesJoin us for this inspiring conversation with John about acting boldly, embracing fear, and evolving into your best self. Lukas Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

We hear a lot about “Narcissism” these days. Is it because there is more of it around? In his 1979 book, The Culture of Narcissism: American Life in an Age of Diminishing Expectations, Christopher Lasch demonstrates how “Modern capitalist society not only elevates narcissists to prominence, it elicits and reinforces narcissistic traits in everyone.” In this episode of The Gentle Rebel Podcast, we explore the book’s relevance today. And particularly, how narcissistic culture reflects the modern self-help industry. It blows my mind that this was written almost half a century ago. https://youtu.be/dD7a127TXbE?si=L_MuMEmrMUAD0grY The Myth of Narcissus “People with narcissistic personalities, although not necessarily more numerous than before, play a conspicuous part in contemporary life, often rising to positions of eminence. Thriving on the adulation of the masses, these celebrities set the tone of public life and of private life as well, since the machinery of celebrity recognises no boundaries between the public and the private realm.” Lasch’s interpretation of the myth portrays Narcissus drowning in his own reflection, never realising that it is only a reflection. He suggests that the story’s point is not that Narcissus falls in love with himself. Rather, it is that “since he fails to recognise his own reflection, he lacks any real understanding of the difference between himself and his surroundings.” Narcissists are often depicted as carrying too much self-love. However, Lasch has a more subtle understanding of it, with the main characteristic being a lack of security in their self-concept. So the question we face is whether the proliferation of visual and auditory images, first through mechanically produced media and more recently via the online world, causes us to lose the healthy sense of separation needed for a secure ego to develop. In other words, does a growing culture of narcissism influence who we are and how we understand and feel about ourselves? And how does the self-help industry contribute to and benefit from this reality? How Celebrity Fuels Narcissistic Ideals A culture of narcissism is one preoccupied with celebrity. We find a sense of our own identity in the public figures that adorn our screens and fill our ears. They influence the content of our own fears, desires, and beliefs. Their success feels like our success. And attacks on them (or accountability), feels like an attack on us. Influencers know this, and as such, seek to nurture parasocial bonds with their followers. From Healthy Ego to Narcissistic Performance A culture of narcissism is built on a performance. It values confidence over competence, shifting the definition of success to one of individual visibility and attention. Success, for the narcissist, is about being admired, revered, and relevant in the eyes of others. Their sense of existence depends on this image (they are their reflection in the pool). Our online social tools ensure and deepen these mechanics. Two Lineages of Self-Help in a Narcissistic Age The term self-help seems to reflect diverging roots. One is inherently practical and social. It relates to customs where people share knowledge, exchange skills, and develop collective competence to make everyday life easier and more sustainable, without needing intervention from external bureaucratic institutions. The other is shaped by the rise of post-industrial neo-liberal capitalism, which depicts the self as the centre of everything. It is seen as a project to be refined, marketed, and optimised for an external system that measures and rewards confidence, image, and success. Lasch also emphasises how, despite attempts to compare themselves with earlier industrial leaders, twentieth-century prophets of positive thinking like Dale Carnegie and Napoleon Hill pivot from dedication to industry and thrift to an unrelenting love of and pursuit of money. Advertising and the Narcissistic Gap Mass consumption might appear centred on self-indulgence. However, Lasch clarifies how modern advertising aims to generate self-doubt rather than self-satisfaction to motivate it. It creates needs instead of fulfilling them and produces new anxieties rather than alleviating existing ones. This also supports modern self-help. It must constantly generate new insecurities, doubts, and feelings of inadequacy in the people it “serves”. All of this takes place against a backdrop of aspirational images, telling us consumers that we deserve more. Influencers spread commodity propaganda, making people highly dissatisfied with what they have. They do this by displaying attractive images and connecting with their audience through the message that “if I can do it, so can you”. The Antidote of Ordinary Unhappiness The Culture of Narcissism echoes a hope that society can still be reorganised in ways that would provide “creative, meaningful work”. Not where “meaningful work” must reflect a divine purpose and be endlessly fulfilling. Instead, aligning with Freud’s concept of ‘ordinary unhappiness,’ it is through accepting the contradictions rather than trying to fill them with self-help’s promise of wholeness, optimisation, and even overcoming death. These aspirations are rooted in a narcissistic culture that fails to recognise the elements of life that give human existence its mundane sense of meaning. Politics in a Narcissistic Landscape Lasch observed how this culture of narcissism erodes historical continuity. In politics, charisma outweighs competence. Leaders become symbols of personal fantasy rather than guardians of collective well-being, both now and in the future. This emptiness is quickly filled by the promises of self-help, which offer individual solutions instead of shared direction. Lasch quotes an unnamed management book, which described success as, “not simply getting ahead” but “getting ahead of others.” This leaves us spinning our wheels, seeking shortcuts, and managing perceptions. Rather than getting anywhere with a long-view perspective. Self-help often reinforces the pattern of “constant and never-ending improvement.” It depicts the self as permanently incomplete, always seeking the next insight, tool, or mentor. In other words, it keeps the focus on the individual as both the cause and the remedy for the instability caused by external forces. Preoccupied with Youthfulness Lasch asserts that “The real value of the accumulated wisdom of a lifetime is that it can be handed on to future generations.” Knowledge is regarded as instrumental, a view reinforced by the internet. It is something to utilise rather than pass on through personal relationships. With rapid technological change, we are led to believe that the older generation has little to teach the younger. This leads us to become obsessed with youthfulness as a matter of survival. This fear of old age and death is closely connected to the rise of the narcissistic personality as the dominant personality type in modern society. Because narcissists have so few inner resources, they seek validation from others. They crave admiration for their beauty, charm, celebrity, or power, which diminish with time. Consequently, the narcissistic culture becomes obsessed with curing degradation and death. It does this rather than embracing it gracefully and enjoying its fruits. Always Being Watched Lasch wrote that “Cameras and recording machines not only transcribe experience but alter its quality, giving to much of modern life the character of an enormous echo chamber, a hall of mirrors.” Nothing happens in private. But can we let life unfold quietly, slowly, and separately from the reflection in the pool?

Most leaders genuinely want a strong relationship with their team, yet day-to-day reality can be messy—especially when performance feels uneven. The trap is thinking "they should change." The breakthrough is realising: you can't change others, but you can change how you think, communicate, and lead.  Why do leaders get annoyed with the "80%" of the team (and what should they do instead)? Because the Pareto Principle (80/20 rule) makes it feel like you're paying for effort you're not getting—but the fix is to lead the whole system, not just the stars. In most teams, a smaller group carries a disproportionate chunk of the output, and that can irritate any manager trying to hit targets, KPIs, OKRs, or quarterly numbers.   But treating the "80%" as a problem creates a self-fulfilling spiral: you spend less time with them, they feel it, motivation drops, and performance follows.  In Japan-based teams (and in global teams post-pandemic, with hybrid work and remote collaboration), this spiral gets worse because "relationship temperature" matters. Instead, think like an orchestra conductor: the first violin matters, but the whole section must play in harmony.  Do now: Stop "ranking people in your head" mid-week. Start "designing the system" that helps every player contribute.  Can you actually change your team members' performance or attitude? Not directly—you can't rewire other adults, but you can change the environment you create and the way you show up. The leader move is internal first: adjust your assumptions, your language, your coaching cadence, and your consistency.   In practice, this means you stop waiting for people to become "more like you" and start shaping the conditions where they can succeed. A simple mental shift is accepting that high performers and average performers will always co-exist in any team—Japan, the US, Europe, APAC; startups, SMEs, or multinationals. When you accept the 20/80 reality, you can focus on (1) lifting the 20% even higher and (2) getting strong coordination and reliable contribution from everyone else.  Do now: Identify one attitude you bring to the "middle 60%" that's costing you results—and change that, first.  How do you stop criticism from destroying motivation and trust? By eliminating the "criticise, condemn, complain" reflex and replacing it with coaching language that preserves dignity. Dale Carnegie's human relations principle is blunt for a reason: criticism rarely produces agreement; it produces defence.   And when people feel attacked, they don't improve—they protect themselves, they withdraw, and they tell themselves a story about you. This is especially relevant in Japan, where public correction can trigger loss of face, and in Western contexts where blunt feedback can still backfire if it feels personal rather than behavioural. The point isn't to become "soft." It's to become effective: if the same negative approach keeps producing the same negative reaction, adjust the angle—just a few degrees—so the other person can respond positively.  Do now: Before your next correction, rewrite it as: "Here's what I observed, here's the impact, here's what good looks like next time."  What does "honest, sincere appreciation" look like in a Japanese workplace? It's specific, evidence-based praise—not vague compliments, not flattery, and not silence. Leaders often skip appreciation because they assume "they're paid to do it," then wonder why cooperation is hard.   Yet people are highly sensitive to fake praise, and they'll dismiss it as manipulation.   The fix is to praise something concrete and provable. A practical Japan example is exactly the point: "Suzuki-san, I appreciated the fact you got back to me on time with the information I requested—it helped me meet the deadline. Thank you for your cooperation."   The evidence makes it believable, the detail makes it useful, and the respect makes it repeatable. Do now: Give one piece of appreciation today that includes what, when, and why it mattered—in one sentence.    How do you motivate people who don't seem to care as much as you do? You motivate them by speaking to what they want—because everyone is already focused on their own priorities. If you need cooperation, it's not enough to repeat what you want and when you want it.   Your team member is running their own internal agenda: career security, competence, recognition, flexibility, learning, status, autonomy, or simply a calmer workday. This is where "arouse in the other person an eager want" becomes a leadership skill, not a slogan.   In a Japanese firm, the eager want might be stability and not standing out negatively. In a US startup, it might be speed, ownership, and visibility. Same principle, different cultural packaging. Listen to what comes out of your mouth—if it's all about you, you're making cooperation harder.  Do now: In your next request, add one line: "What would make this easier or more valuable for you?"  What should leaders do this week to strengthen team relationships—fast? Start by changing yourself "three degrees," then run a simple weekly rhythm that rebuilds trust, clarity, and contribution. If you keep approaching lower performers negatively, you'll keep getting the same negative reaction; change your approach first.   Then operationalise it—because intention without behaviour is just theatre. Here's a tight relationship-strengthening checklist you can run in any context (Japan HQ, regional APAC office, or global remote team): Weekly habit What you do Why it works 2x short 1:1s Ask: "What's blocking you?" Shows support, surfaces friction 1 evidence-based praise Specific + concrete Builds motivation without fluff  2021.10.11 GEO Version How Lead… 1 "eager want" question "What do you want from this?" Aligns incentives  2021.10.11 GEO Version How Lead… 1 criticism detox Remove complain/condemn Prevents defensive behaviour  2021.10.11 GEO Version How Lead… Do now: Pick one person you've mentally labelled "difficult" and change your next interaction by three degrees—more curiosity, more respect, more clarity.  Conclusion If you want stronger relationships, stop waiting for people to become easier to lead. You'll get better results by starting with what you control: your mindset, your communication habits, and your consistency. The leaders who do that build better teams; the leaders who don't keep complaining—and they're never short of company.  Next steps (quick actions) Replace one critical comment with one coaching request this week.  Deliver one evidence-based appreciation per day for five days.  In every request, add one line that links to what the other person wants.  Track who you spend time with—ensure the "80%" aren't getting frozen out.  FAQs Yes—high performers still need active leadership, not neglect. Keep lifting the 20% higher while systemising support for everyone else.  No—praise isn't "un-Japanese" if it's precise and evidence-based. Specific appreciation is usually accepted because it's verifiable and respectful.  Yes—criticism can be useful, but condemn-and-complain feedback usually backfires. People defend themselves; improvement requires clarity without attack.  Author Credentials Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, Greg is certified to deliver globally across all leadership, communication, sales, and presentation programs, including Leadership Training for Results. He has written several books, including three best-sellers — Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery — along with Japan Leadership Mastery and How to Stop Wasting Money on Training. His works have been translated into Japanese, including Za Eigyō (ザ営業), Purezen no Tatsujin (プレゼンの達人), Torēningu de Okane o Muda ni Suru no wa Yamemashō (トレーニングでお金を無駄にするのはやめましょう), and Gendaiban "Hito o Ugokasu" Rīdā (現代版「人を動かす」リーダー).  Greg also publishes daily business insights on LinkedIn, Facebook, and Twitter, and hosts six weekly podcasts. On YouTube, he produces The Cutting Edge Japan Business Show, Japan Business Mastery, and Japan's Top Business Interviews, which are widely followed by executives seeking success strategies in Japan. 

If you've been hearing about “AI shortcuts” for LinkedIn - automation tools, rented profiles, fake engagement, AI-written comments, etc. - this episode is going to be an eye-opener.I break down the newest (and wildest) LinkedIn AI tactic I've seen yet, and why these shortcuts quietly damage trust with the very prospects you want to attract on the platform.Discover what's really happening with AI on LinkedIn, why so many profesionals fall for these foolish shortcuts, and how to use AI in a way that helps you - without losing authenticity, credibility or real human connection along the way.WHAT YOU'LL DISCOVER:

Send us a textThis week, The Fresh Bunch brings you an episode overflowing with New York energy and floral heart as we welcome the one and only Robert Luebcke of J. Van Vliet NY. Robert shares how his uncle first pulled him into the floral world—and how a life-changing trip to Holland sealed his floral destiny.We dive into the legendary days of 28th Street, the bold decision to establish J. Van Vliet in Queens more than 25 years ago, and why everyone thought they were crazy… until it became revolutionary.A devoted student of Dale Carnegie, Robert lives by a simple philosophy: give first, be unselfish, speak good, and good will come to you. We talk about the future of the floral industry, flowers as powerful stress reducers, and the importance of relationship building with an extraordinary team.This episode bursts with the energy of the Macy's Thanksgiving Day Parade—filled with New York characters, flower passion, and contagious laughter. We even play a rapid-fire True NY This or That, and we dare you not to smile the entire time.Robert also opens up about his growing social-media presence and his mission to educate, inspire, and help creatives truly stand out.Vibrant, funny, heartfelt, and overflowing with flower love—this episode is pure New York charm. Grab a seat, hit play, and enjoy the ride from start to finish.https://www.instagram.com/vanvlietny/?hl=en https://www.instagram.com/robertluebcke/?igsh=MTlhZjYzZHM0cjI5bQ%3D%3D#

In this episode of The Speed of Culture, host Matt Britton sits down with Christine Buscarino, Global Chief Operating Officer and Chief Marketing Officer at Dale Carnegie & Associates, to discuss how empathy and emotional intelligence at work are redefining the future of leadership in an AI-driven world. Christine shares how Dale Carnegie training continues to empower leaders to strengthen communication and trust, engage a cross-generational workforce, and create people-centric cultures that thrive through technological change. Together, they explore how the Human by Design program is helping leaders balance AI and human skills to drive sustainable leadership transformation.Follow Suzy on Twitter: @AskSuzyBizFollow Christine Buscarino on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.

About the Guest:Bill Anderson grew up learning the value of influence and positive leadership from his parents, who instilled in him the importance of helping others succeed. As a teen, he took a Dale Carnegie course that shaped his communication and storytelling skills—tools he has carried throughout his career.He has held leadership roles across major organizations, including leading transformations that stripped away layers of bureaucracy and replaced them with models that empower employees, focus on purpose, and accelerate results. Bill's philosophy is simple but profound: give people the tools, trust, and freedom to make decisions, and incredible things will happen.Bill has guided organizations with tens of thousands of employees and operations in over 100 countries, using leadership principles that emphasize humility, clarity, and impact. He says, “I sat down with my team… and said, I can't do this myself. No way. The only way this is gonna work is if all of us are totally committed to this.”What You Will Learn:Why empowering people at all levels drives better decisions and faster executionHow to break bureaucracy and redesign organizations around mission and purposeThe power of curiosity and relentless improvement in leadershipHow storytelling and influence can inspire people and create meaningful changeJoin us for this episode to explore what it means to lead boldly, focus on people, and make systems work for humans—not the other way around. Bill doesn't just talk about leadership theory; he shows how to implement it at scale, creating organizations that are faster, smarter, and more empowering. Tune in today to learn from one of the most impactful leaders in modern business. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

**MOTIVATION BOOST!**  Now is the moment to awaken your inner fire and trust in yourself. Your distinct mission holds the power to make a difference! Let's embark on this inspiring path of growth together.  Join us for an enriching experience filled with motivation and potential.✨ Marketing with Russ…aka #RussSelfie, Episode 570November 20, Thursday, 8am PacificFeaturing Dr. Jonas Gadson Dr. Jonas is a Public Speaking and Communication Expert,Certified John Maxwell Coach, Dale Carnegie graduate, and Distinguished Toastmaster. As President and CEO of Partners for Purposeful Living, he received the Presidential Lifetime Achievement Award in 2024 for 50 years of volunteerism.

Show Notes  Take your business to the next level with my ⁠VITA™ Coaching Checklist⁠  The difference between objective truth vs. your truth (a.k.a. how to stop arguing with your own assumptions) A practical script for conflict that doesn't melt into blame soup The Five A's of Requests (Ask, Acknowledgement, Apology, Action, Agreements) How to repair trust and build integrity like it's a daily gym routine Why "Do you want to be heard, helped, or held?" is the relationship cheat code Men's work, shame alchemy, and the real work of becoming who you say you are Bio Andrew Horn is an entrepreneur, writer, and relational leadership coach whom Forbes calls "Dale Carnegie for the digital age." He grew his last company, Tribute, to eight figures in revenue and millions of users, landing on the Inc. 500, before stepping away to focus on coaching and transformation. He also co-founded Junto, a community for leaders to explore men's work and personal growth. Andrew has shared his insights on global stages including Conscious Capitalism, Summit Series, and Google Talks, and coaches founders and executives from some of today's most innovative companies, including Hinge, Casper, and Everyday Dose. Learn more about Andrew's work ⁠on his website⁠, at ⁠Junto⁠, and follow him on Instagram @itsandrewhorn   00:00 Truth hits like electricity: authenticity, curiosity, presence 01:01 Meet Andrew Horn and why "being right" is overrated 03:03 The Burning Man suitcase origin story 04:00 Take your business to the next level with my ⁠VITA™ Coaching Checklist ⁠ 05:31 "I love the sh*t out of you" - friendship, on record 08:07 Bad communication = hyperbolic criticism (why "never/always" backfires) 09:41 Learning to meet fire with skill (Non Violent Communication, ownership, objectivity) 10:56 Gestalt wake-up: three pillars to speak from your spine 13:40 The eye-contact exercise that turned truth into lightning 15:02 Coffee-machine confession: when honesty cracks reality open 16:09 Matrix moment: you don't meet people, you meet your story about them 19:16 Layla's jungle-cult nights and the psychedelic power of saying the uncomfortable thing 25:02 Choosing aliveness over being liked 27:49 Objective > subjective: the foundation of clean communication 31:16 Feelings at work and the "clear ask" example 32:12 Get 2 FREE sticks packs of ⁠MOOD SEX MAGIC™ Elixir⁠ using code PODCAST at checkout  34:02 Curiosity as the antidote to mind-reading 39:46 Byron Katie and "everyone makes sense to themselves" 43:49 Boundaried vs. boundaryless and the sacred pause 47:45 "Violent" (charged) communication vs. objective language 51:10 Needs-based consciousness (OFNER) - a map out of reactivity 52:26 The Five A's of requests: Ask, Acknowledgement, Apology, Action, Agreements 58:24 Why agreements beat "good intentions" every time 1:00:55 Rituals that keep love alive: weekly check-ins & love dates 1:01:12 "Therapy speak" complaints - the pragmatic reframe 1:02:40 Integrity = knowing yourself, speaking the truth, and keeping agreements 1:06:37 Rebuilding integrity after breaches: deconditioning and working with shame  

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Andrew Griffiths as he shares his journey from a rough childhood to buying a dive shop at 17, making major mistakes, and eventually mastering business growth. He built a marketing company to multimillion-dollar success, survived partner betrayals, and later found his true passion in writing and speaking. With 14 bestselling books and over a thousand presentations in 25 countries worldwide, he focuses on helping small business owners build financial resilience and charge what they're worth. Andrew's focus is helping business owners to redefine success on their own terms, embrace what makes them truly unique, master the art of strategic storytelling and get as close as you can to your customers. His story is an inspiring example of resilience, reinvention, and long-term entrepreneurial thinking. Andrew's latest bestselling book "Someone has to be the most expensive why not make it you?" is transforming businesses across every industry, in every corner of the planet. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Andrew Griffiths, the hardest part of growing a small business is managing cash and money. He explained that in his early years, dealing with financial pressure and cash flow was the toughest challenge he faced while scaling his business. What's your favorite business book that has helped you the most? Andrew Griffiths' favorite business book—the one that helped him the most — is "How to Win Friends and Influence People" by Dale Carnegie. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? According to Andrew Griffiths, while he consumes a wide range of learning material, one of the online learning resources he personally values is the work of Brendan Burchard, whose programs and coaching have influenced his professional development. What tool or resource would you recommend to grow a small business? According to Andrew Griffiths, a simple but powerful tool he recommends for growing a small business is your phone, using it to regularly record videos and communicate directly with customers to build stronger engagement and visibility. What advice would you give yourself on day one of starting out in business? Andrew Griffiths says that if he could give advice to himself on day one of starting his business, he would tell himself to trust his intuition, because many of the business mistakes he made over the years were situations where his gut was right, but he ignored it and let logic overrule it.  Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Constant learning makes business owners more resilient and ready for constant reinvention – Andrew Griffiths Customer proximity is the ultimate strategy because loyal customers can sustain your business through anything – Andrew Griffiths Trust your intuition in business, because it will guide you more accurately than logic alone – Andrew Griffiths  

In this episode of The Russell Brunson Show, we're talking public speaking… Something that's second only to death on people's list of things that terrify them! Haha!  Before I ever dreamed of stepping on a stage, I was just an internet ‘nerd' trying to make money online. In this episode, I share the story of how I first discovered the art of public speaking, why it terrified me, and the moment I saw someone speak with so much conviction that it changed my entire life trajectory.  I also dive into the original version of The Art of Public Speaking by the real Dale Carnegie, why this rare edition matters, and the single biggest lesson it teaches about becoming a powerful communicator. If you have a message, a product, or a mission you believe in, this episode will shift the way you think about sharing it. Key Highlights: ◼️The day I watched speakers make 60k and 100k from stage and realized that speaking to sell was a real skill ◼️How I overcame my fear of public speaking by learning persuasion first, not performance ◼️The emotional story of a speaker whose message reached me at exactly the moment I needed it ◼️The truth I've learned watching 250 plus Funnel Hacking Live speakers and why passion always beats technique ◼️What the original Dale Carnegie taught about conviction, belief, and why loving your message matters more than perfect delivery The power of public speaking isn't about flawless articulation. It is about falling in love with what you are sharing so deeply that people feel it when you talk. That was true for me when I started talking about funnels, and it is still true for me today as I study the roots of great communication. If you're looking to improve on your public speaking… This episode (and book!) is for you! ◼️⁠https://russellbrunson.com/notes⁠ ◼️If you've got a product, offer, service… or idea… I'll show you how to sell it (the RIGHT way) Register for my next event →⁠⁠⁠ https://sellingonline.com/podcast⁠⁠⁠ ◼️Still don't have a funnel? ClickFunnels gives you the exact tools (and templates) to launch TODAY → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://clickfunnels.com/podcast Learn more about your ad choices. Visit megaphone.fm/adchoices

Aaron recaps his attendance at a recent Dale Carnegie conference and gives some thoughts on learning culture. Questions or feedback? Email us at dirttalk@buildwitt.com!To learn more about attending the 2026 Ariat Dirt World Summit, visit www.dirtworld.com!

Most of us see ourselves as leaders, but a whole lot goes into "Leadership."  One of the most vital aspects of persuasion is the credibility and trust people see in you. Credibility can grow over time, and it can also be spent or wasted.   In this episode, Mike and Jim will teach us about building cred with your team, how credibility shapes a leader's ability to influence decisions, maintain team cohesion, and drive mission success. Drawing from research, philosophy, and operational experience, they outline the behaviors that strengthen trust and the missteps that erode it. Strong leadership isn't always about rank or position—it's about credibility. In high-performance teams, the credibility you have determines if you are a true influence on those around you or if you merely hold a title.  Pretty good research article on this: https://pmc.ncbi.nlm.nih.gov/articles/PMC9309999/ How to Win Friends and Influence People by Dale Carnegie - https://amzn.to/49llmSO  Find us on social media (Facebook/Twitter/Instagram/YouTube) @TacTangents. You can join the conversation in our Facebook Discussion Group. Find all of our episodes, articles, some reading list ideas, and more on our website www.tacticaltangents.com Like what we're doing? Head over to Patreon and give us a buck for each new episode. You can also make a one-time contribution at GoFundMe. Intro music credit Bensound.com  

In this powerful Remembrance Day episode, Kelly Kennedy reflects on the legacy of his grandfather, a man shaped by courage, humility, and service, and explores the timeless truths that still define human connection today. Through the lens of personal history and Dale Carnegie's century-old wisdom, Kelly reminds us that while our tools have evolved from typewriters to smartphones, from face-to-face meetings to AI, the fundamentals of who we are have not. Our desire for understanding, empathy, belonging, and trust remains unchanged, and those who remember how to connect on a deeply human level will always lead the way.This episode bridges the past and present, showing that in business and life, success is never about the newest technology, it's about mastering the oldest skill in the world: authentic human connection. Drawing from history, psychology, and lived experience, Kelly offers timeless lessons that prove our humanity isn't a weakness in the digital age, it's our greatest advantage.Key Takeaways: 1. The tools we use will always evolve, but the fundamentals of human connection never change.2. Technology can enhance communication, but it can't replace genuine empathy or trust.3. Authentic relationships are built on listening, understanding, and caring — not automation.4. Success in business still comes down to people choosing people they like and believe in.5. The wisdom of the past remains relevant because human nature hasn't changed.6. Dale Carnegie's teachings on kindness, respect, and curiosity are more powerful now than ever.7. Human connection is the greatest differentiator in a world filled with noise and competition.8. To move forward, we must remember and honor the lessons that brought us here.9. Leadership is not about control or efficiency, it's about humanity and connection.10. In every era — past, present, or future — our greatest advantage will always be being human.If you listen to The Business Development Podcast, you belong in The Catalyst Club.

About the Guests:Mark Fitzmaurice is a Carnegie Master Trainer who has certified trainers worldwide and authored the “Simple Structures” that transformed Dale Carnegie's global training standards. Juliette Dennett served as President of the International Franchise Association, guiding a diverse network through times of change. Together, they've impacted tens of thousands of lives and continue to champion lifelong learning.What You Will Learn:How to lead through uncertainty with courage and creativityWhy culture matters more than performance—and how to protect itThe Dale Carnegie principles that sustain leaders in good times and badHow partnership and respect can turn differences into strengthsWhy lifelong learning is the key to staying relevant in a fast-changing worldJoin us for this inspiring conversation with Mark Fitzmaurice and Juliette Dennett. Whether you're building a business, leading a team, or navigating change, their story will remind you that leadership isn't about titles—it's about values, vision, and the courage to keep moving forward. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

In Part 2 of the High Priestess of Pink, Nic and I discuss the influence of figures like Dale Carnegie on the modern "MLM Mean Girl", the impact of the great wealth transfer on the corporate side of MLMs, the changing landscape of direct sales as more MLMs ditch the pyramid and go pancake and the implications of those changes for consultants. Plus the early history of BeautiControl, and what it looks like today.But first, the cult of Swifties...Show NotesSwifties WikiMary Kay: Just the FactsMary Kay Ash's Family TreeYoungevity Welcomes BeautiControl Products and People to our FamilyMary Kay Mentioned in Forbes TwiceChanges to Mary Kay Customer Orders on Mary Kay WebsiteRyan Rogers, "They're not going to change the company." Leadership Conference March 2025Again at Seminar August 2025New Mary Kay Sales Director Suits not announced at Seminar 2025Petition to get new Director SuitsThe Influence ContinuumOut of MLM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The BITE Model⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LAMLM Book Club⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠MLM Dupes⁠⁠⁠⁠⁠⁠⁠How can you help?⁠⁠⁠⁠⁠⁠⁠MLM Change⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Report Fraud⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Truth in Advertising⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Report to your state Attorney General's office!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Not in the U.S.? No Problem!⁠⁠⁠⁠⁠⁠⁠Support the Podcast!⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ Patreon⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ Buy Me a Taco⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ TikTok⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ Instagram⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ Facebook⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ YouTube⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ Discord⁠⁠⁠⁠⁠⁠⁠ |⁠⁠⁠⁠⁠⁠⁠ Merch!⁠⁠⁠⁠⁠⁠⁠Life After MLM is produced by Roberta Blevins. Audio editing is done by the lovely⁠⁠⁠⁠⁠⁠⁠ Kayla Craven⁠⁠⁠⁠⁠⁠⁠, video editing by the indescribable⁠⁠⁠⁠⁠⁠⁠ RK Gold⁠⁠⁠⁠⁠⁠⁠, and⁠⁠⁠⁠⁠⁠⁠ Michelle Carpenter⁠⁠⁠⁠⁠⁠⁠ is our Triple Emerald Princess of Robots. Life After MLM is owned by Roberta Blevins 2025.Music : Abstract World by ⁠⁠⁠⁠⁠⁠⁠Alexi Action⁠⁠⁠⁠⁠⁠⁠*Some links may be affiliate links. When you purchase things from these links, I get a small commission that I use to buy us tacos.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Mark Crandall breaks down the Testimonial Waterfall System—a word-of-mouth framework that's helped companies scale from $400K to $6.4 million with almost no ad spend. Inspired by Dale Carnegie's timeless principles from How to Win Friends and Influence People, this episode shows how to turn happy clients into your best sales team.You'll learn:How to get your customers to sell for you (ethically and organically)The 6 Steps to the Testimonial WaterfallWhy authentic stories outperform paid ads every timeHow to build a referral engine that never runs out of fuelFollow the framework and watch referrals flow without pressure or manipulation.

In this episode of the Joyful Health Show, April Farlow and I chat about the complex relationship between anxiety and faith. April shares her personal and professional experiences with anxiety, including her work at Dale Carnegie and a misdiagnosis of bipolar disorder. Listen to find out more! We'll discuss: The differences between anxiety and worry, how modern life heightens stress, and how Christians can navigate anxiety without shame Practical steps for managing anxiety, including the importance of acknowledging stress, praying about worries, and turning to worship when anxious thoughts arise Our anchor verse for this conversation is Matthew 11:28-30: "Come to me, all who labor and are heavy laden, and I will give you rest. Take my yoke upon you, and learn from me, for I am gentle and lowly in heart, and you will find rest for your souls. For my yoke is easy, and my burden is light.” Our hope is that you'll walk away with knowing that anxiety is not something to be ashamed about, but is something God can use to draw you closer to Him. 01:27 April's Personal and Professional Journey with Anxiety03:25 Understanding Anxiety vs. Worry05:04 The Impact of Modern Life on Anxiety08:54 April's Personal Struggles and Misdiagnosis13:50 Finding Peace and Trusting God21:00 Practical Steps to Manage Anxiety27:16 April's Book and Final Thoughts Click here for the full blog post with more resources. “I really enjoyed this episode”

My summary of "How to Win Friends & Influence People" by Dale Carnegie.I went from dreading speaking in public to an eager excitement about the opportunity to speak in front of others.  I owe a great deal of that to reading "How To Win Friends & Influence People" by Dale Carnegie for the first time at age 16.  My father enrolled me in a 12-week "Public Speaking and Human Effectiveness" class in Bridgewater, NJ in 1988 (can you guess my age?).  Reading the book and engaging in the class - with a bunch of older adults much more scared than I was -  was life-changing for me.  Afterwards, I never had a problem getting a job, making a presentation, and interacting with people in social situations.  I gained so much favor with others just by applying the principles I learned in this book.  In this episode, I summarize the key points of the book - sharing my personal experiences along the way.This video is ideal for the creative entrepreneur who is looking to add the skill of speaking in public onto their talent stack.To watch LIVESTREAMS and videos, make sure you're subscribed to my YouTube Channel. Connect with me here: EricNordhoff.com

In today's episode, we're diving into the world of Enneagram Threes—the Achievers. Threes bring incredible energy, focus, and drive into everything they do. They're natural leaders, quick thinkers, and inspiring motivators who help teams (and families!) move forward. But behind that determination can be a deep pressure to perform and a tendency to confuse “who I am” with “what I do.” We talk about how Threes' productivity and polish can sometimes overshadow their emotional world, and how kids of Threes may feel like they need to “keep up” or perform, too. Together, we unpack the difference between being loved for who you are versus what you achieve—a truth every Three parent needs to hear. We also explore what these traits look like in parenting—how Threes create structure and security, but may need intentional space for rest, play, and vulnerability. We share practical ways to slow down, lower the bar, and connect with your kids without an agenda. For moms and dads of Threes, we talk about the impact of image-conscious parenting in a social media age, how to model healthy failure, and how to keep performance from defining family life. Whether you're a Three yourself or love someone who is, this episode is a reminder that your worth—and your child's—isn't earned. You're loved for who you are, not what you do. Books mentioned in this episode: Freeing Your Child from Anxiety by Tamar Chansky How to Win Friends and Influence People by Dale Carnegie . . . . . .  Sign up to receive the⁠ bi-⁠⁠⁠⁠⁠monthly newsletter⁠⁠⁠⁠⁠⁠ to keep up to date with where David and Sissy are speaking, where they are taco'ing, PLUS conversation starters for you and your family to share! Connect with David, Sissy, and Melissa at ⁠⁠⁠⁠⁠⁠⁠⁠raisingboysandgirls.com⁠⁠⁠⁠⁠⁠⁠⁠ ⁠Owen Learns He Has What it Takes: A Lesson in Resilience⁠ ⁠Lucy Learns to Be Brave: A Lesson in Courage⁠⁠ . . . . . .  If you would like to partner with Raising Boys and Girls as a podcast sponsor, fill out our⁠ ⁠⁠⁠⁠⁠Advertise With Us⁠⁠⁠⁠⁠⁠ form. A special thank you to our sponsors: QUINCE: Go to ⁠Quince.com/rbg⁠ for free shipping on your order and three hundred and sixty-five -day returns. THRIVE MARKET: Head over to ⁠ThriveMarket.com/rbg⁠ to get 30% off your first order and a FREE $60 gift.  NIV APPLICATION BIBLE: Save an additional 10% on any NIV Application Bible and NIV Application Commentary Resources by visiting faithgateway.com/nivab and using promo code RBG. BOLL & BRANCH: Get 15% off plus free shipping on your first set of sheets at Bollandbranch.com/rbg⁠. Exclusions apply. KA'CHAVA: Go to Ka'Chava and use code RBG for 15% off your next order.  DOSE: Save 30% on your first month of subscription by going to ⁠dosedaily.co/RBG ⁠or entering RBG at checkout. EVERYDAY DOSE: Get 45% off your first subscription order of 30-servings of Coffee+ or Bold+. You'll also receive a starter kit with over $100 in free gifts including a rechargeable frother and gunmetal serving spoon by going to everydaydose.com/RGB or entering RGB at checkout. You'll also get FREE gifts throughout the year! JOLIE: Jolie will give you your best skin & hair guaranteed. Head to jolieskinco.com/RBG to try it out for yourself with FREE shipping. Learn more about your ad choices. Visit megaphone.fm/adchoices

Send us a textIn this episode of Navigating the Customer Experience, we sit down with Evan Siegel, Vice President of AI at eGain, where he leads the development of next-generation AI-powered conversational guidance. With a rich background that includes 16 years at Wells Fargo leading customer experience and contact center innovation, Evan brings deep insight into how technology can drive better service outcomes without losing the human touch.Evan's career journey began in entrepreneurship — running a successful residential painting business that grew to 300 employees before he sold it and pursued an MBA at Stanford. His experience at Wells Fargo honed his expertise in solving large-scale customer pain points and improving first-contact resolution in massive contact centers. Those experiences led him to eGain, a company dedicated to providing “the right answer to the right person at the right time, in the right channel.”Evan explains that eGain's AI-powered knowledge management platform helps companies clean, update, and centralize information so agents can quickly find accurate answers. This not only improves customer satisfaction but also transforms efficiency—some clients have seen up to 37% improvement in first-contact resolution, a 30-point rise in Net Promoter Score, and 50% reduction in training time. For instance, eGain supports the U.S. Veterans Administration, the country's largest healthcare provider, to deliver consistent, fast, and empathetic service across millions of interactions.A key theme in the discussion is balancing technology and empathy. Evan emphasizes that AI doesn't replace human connection—it enhances it by freeing up employees' mental space to focus on emotional intelligence and rapport-building. By handling the “how” of issue resolution, AI lets people focus on the “who.”He also shares how eGain builds knowledge bases for each company by analyzing customer inquiries, extracting top issues using AI, and rewriting existing materials to align with best practices for clarity and accessibility. This process—once lengthy and manual—can now be done in days or weeks.When asked about tools he can't live without, Evan points to AI assistants like ChatGPT, Claude, and Perplexity, which he uses daily as brainstorming and writing partners. His motto: “AI won't replace me, but someone who knows how to use AI better than me will.”Evan also discusses two books that shaped him: How to Win Friends and Influence People by Dale Carnegie, which taught him the power of genuine curiosity in relationships, and William Manchester's three-part biography of Winston Churchill, which inspired lessons in conviction, communication, and strategic thinking.Today, what excites Evan most is collaborative leadership—bringing teams together to brainstorm, check egos at the door, and make the best collective decisions. His guiding philosophy: “I don't need to be the smartest person in the room. I need to make the best decision coming out of the room.”He closes with another favorite quote: “You miss every shot you don't take.” For Evan, this embodies the spirit of innovation at eGain—experiment fast, learn fast, and keep improving.Listeners can connect with Evan on LinkedIn or email him at esiegel@egain.com to learn more about eGain's new AI self-service agent for small businesses, featuring reasoning capabilities, a free trial, and no-contract flexibility.Follow us on X @navigatingcx, and join our Navigating the Customer Experience Facebook community for more insights and resources.

For many high achievers, outward success often doesn't lead to true fulfillment, especially when decision-making isn't guided by a strong sense of purpose. Robert Glazer believes the key to overcoming this challenge is aligning your actions with your core values. Without this alignment, even the most successful can feel lost or directionless. This insight inspired his new book, The Compass Within. In this episode, Robert returns to reveal how clarifying your values can transform your mindset, drive authentic leadership, and empower purposeful decision-making for lasting fulfillment. In this episode, Hala and Robert will discuss: (00:00) Introduction (02:10) The Compass Within: Understanding Core Values (07:48) Aligning Values with Purpose and Leadership (13:13) Why High Achievers Struggle with Fulfillment (17:45) Six Questions to Discover Your Core Values (22:27) The True North Test: Values in Decision-Making (32:38) Aligning Personal and Company Values for Success (37:44) Values-Based Leadership and Company Culture (44:52) The Power of Authentic Networking and Relationships Robert Glazer is a serial entrepreneur, award-winning executive, and founder and chairman of the board at Acceleration Partners, a global leader in partnership marketing. He is a bestselling author, and his latest book, The Compass Within, helps readers uncover their core values for better decision-making, strategic planning, and purposeful leadership. Robert also hosts the Elevate Podcast, where he interviews world-class performers. Sponsored By: Indeed - Get a $75 sponsored job credit to boost your job's visibility at Indeed.com/PROFITING  Shopify - Start your $1/month trial at Shopify.com/profiting.  Mercury streamlines your banking and finances in one place. Learn more at mercury.com/profiting. Mercury is a financial technology company, not a bank. Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust; Members FDIC. Quo - Get 20% off your first 6 months at Quo.com/PROFITING  Revolve - Head to REVOLVE.com/PROFITING and take 15% off your first order with code PROFITING  Framer- Go to Framer.com and use code PROFITING to launch your site for free.  Merit Beauty - Go to meritbeauty.com to get your free signature makeup bag with your first order.  Pipedrive - Get a 30-day free trial at pipedrive.com/profiting  Airbnb - Find yourself a cohost at airbnb.com/host  Resources Mentioned: Robert's Book, The Compass Within: geni.us/values   Robert's Core Values Course: robertglazer.com/compass-yap/ Robert's Website: robertglazer.com Robert's Six Questions: robertglazer.com/six  YAP E270 with Robert Glazer: youngandprofiting.co/WinningCulture  Never Eat Alone by Keith Ferrazzi: bit.ly/_NeverEatAlone  From Strength to Strength by Arthur Brooks: bit.ly/-Strength2Strength  How to Win Friends and Influence People by Dale Carnegie: bit.ly/-WinFriends  Active Deals - youngandprofiting.com/deals  Key YAP Links Reviews - ratethispodcast.com/yap YouTube - youtube.com/c/YoungandProfiting Newsletter - youngandprofiting.co/newsletter  LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ Social + Podcast Services: yapmedia.com Transcripts - youngandprofiting.com/episodes-new  Entrepreneurship, Entrepreneurship Podcast, Business, Business Podcast, Self Improvement, Self-Improvement, Personal Development, Starting a Business, Strategy, Investing, Sales, Selling, Psychology, Productivity, Entrepreneurs, AI, Artificial Intelligence, Technology, Marketing, Negotiation, Money, Finance, Side Hustle, Startup, Mental Health, Career, Leadership, Mindset, Health, Growth Mindset, Time Management, Goal Setting, Problem Solving, Leadership Skills, Team Building.

Live like Dale Carnegie, neg like Calvin Coolidge.Where to find us: Our PatreonOur merch!Peter's newsletterPeter's other podcast, 5-4Mike's other podcast, Maintenance PhaseSources:Self-help Messiah: Dale Carnegie and Success in Modern AmericaThe Positive ThinkersAge of industrial violence 1910-1915 : the activities and findings of the United States commission on industrial relationsRepresentation and Rebellion: The Rockefeller Plan at the Colorado Fuel and Iron Company, 1914–1942 Dale Carnegie and the Problem of SincerityNew York Times review from 1937Thanks to Mindseye for our theme song!

Let’s get motivated on this Sunday! Amy and T.J. give you their quotes of the week to get your week started with inspiration.See omnystudio.com/listener for privacy information.

Let’s get motivated on this Sunday! Amy and T.J. give you their quotes of the week to get your week started with inspiration.See omnystudio.com/listener for privacy information.

Let’s get motivated on this Sunday! Amy and T.J. give you their quotes of the week to get your week started with inspiration.See omnystudio.com/listener for privacy information.