Podcasts about Dale Carnegie

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American writer and lecturer

  • 1,458PODCASTS
  • 2,809EPISODES
  • 33mAVG DURATION
  • 1DAILY NEW EPISODE
  • Jul 1, 2022LATEST
Dale Carnegie

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Best podcasts about Dale Carnegie

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Latest podcast episodes about Dale Carnegie

How'd It Happen Podcast
The 9-Step Connection Process (Episode 287)

How'd It Happen Podcast

Play Episode Listen Later Jul 1, 2022 20:39


In this episode, I talk about how to create meaningful relationships with people.  I take you through an exercise that was presented to my Vistage group recently by Steve Bobowski, the CEO at Dale Carnegie. It's a 9-step process that is effective whether it's the first time you're meeting someone or whether you've known that person for a long period of time -- a great way in less than 5 minutes to really get to know someone on a meaninful level.As leaders of our businesses, whether we're entrepreneurs or executives, the people with whom we have the best relationships are the ones that are ultimately going to have the higher likelihood of creating the most trust -- and trust is one of the things that you cannot buy.You won't want to miss this episode. Connect with Mike:Website: https://mikemalatesta.com/LinkedIn: https://www.linkedin.com/in/mikemalatesta/Please LIKE

Witty & Gritty
Episode 161: Be Nice and Say You're Sorry

Witty & Gritty

Play Episode Listen Later Jun 29, 2022 34:09


In episode 161, “Be Nice and Say You're Sorry", we discuss how to apologize humbly, and begin interactions in a friendly way. Learn how to approach hot topics in a way that won't burn your relationships. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK FOR FULL SHOW NOTES! Links From the Show How to Win Friends Mini Series How to Win Friends Book 21 Kicks Journals The 5 Love Languages Mini Series The 5 Types of Apologies Quiz Behavior Change Episode 60, Kelly Smith  

Growth Everywhere Daily Business Lessons
How The Krillest is Creating Once-in-a-Lifetime Experiences and Relationships with Its Membership NFT with Dr. Kat Cohen and Matei Olaru

Growth Everywhere Daily Business Lessons

Play Episode Listen Later Jun 28, 2022 31:53


In today's episode, we sit down with Dr. Kat Cohen and Matei Olaru, the Cofounders and President and CEO respectively of The Krillest, a private members club for the “rarest and most uncommon creatures who share a passion for the Web3 future.” Together, Matei and Kat have led NFT masterclasses, conducted investment activities for an NFT fund, and served as Web3 educators, so they have plenty of valuable expertise to share! Additionally, Kat is the Founder and CEO of IvyWise, the world's top educational consulting company that works with students globally to help them get into the schools of their choice, and Matei is formally trained as a corporate lawyer and started a blog that evolved into an award-winning media and tech startup in the cannabis industry, which went public in 2018. Tuning in today, you'll learn more about the philosophy that informs The Krillest and gain some insight into the unique benefits it offers its members, allowing them to come together to collaborate and build the tools of the future. We also touch on some of the core values that they are looking for in their members, what the application process entails, and who you can expect to rub shoulders with in the clubhouse, plus so much more! Join us to find out how The Krillest is creating once-in-a-lifetime experiences and relationships with its membership NFT! TIME-STAMPED SHOW NOTES: [00:00] Before we jump into today's interview, please rate, review, and subscribe to the Leveling Up Podcast! [00:50] An introduction to Kat and Matei and their experience in crypto, NFTs, and Web3. [02:56] More about The Krillest is and what some of the benefits are for members. [06:27] What the clubhouse has planned for 2022, what it costs to join, and more! [07:42] The Marketplace, where members can trade NFT memberships, assets, and projects. [09:20] How The Krillest differs from other private or membership clubs. [10:52] Some of the diverse thought leaders who have already come on board. [13:55] Core values The Krillest is looking for in its members, including ‘Kriller instinct'. [19:00] Insight into the rest of the team members at The Krillest. [20:33] Other membership options for those who can't afford a lifetime membership. [22:55] Examples of the once-in-a-lifetime experiences that members will be afforded. [24:57] What Kat and Matei are personally investing in currently. [27:54] Get Kat and Matei's perspective on the crypto market crash. [28:58] Recommended reads: How to Win Friends and Influence People by Dale Carnegie and Think Like a Rocket Scientist by Ozan Varo.   Resources From The Interview:   The Krillest The Krillest on Twitter The Krillest on Instagram Dr. Kat Cohen on LinkedIn Dr. Kat Cohen on Twitter Dr. Kat Cohen on Instagram Dr. Kat Cohen Email IvyWise Matei Olaru on LinkedIn Matei Olaru on Twitter Matei Olaru Email YWhales   How to Win Friends and Influence People Think Like a Rocket Scientist   Famous Failures Podcast   Leave Some Feedback:   What should I talk about next? Who should I interview? Please let me know on Twitter or in the comments below. Did you enjoy this episode? If so, please leave a short review here Subscribe to Leveling Up on iTunes Get the non-iTunes RSS Feed   The NFT World is getting more competitive everyday, and you don't want to get left behind! Learn how to grow your NFT project: www.youtube.com/c/LevelingUpOfficial   Connect with Eric Siu:    Growth Everywhere Single Grain Leveling Up Eric Siu on Twitter Eric Siu on Instagram

Mastery with Science, featuring JB and The Doctor
Shark Bites, Branding, Web 3 and the Power of Authentic Storytelling with Abby Mellinger

Mastery with Science, featuring JB and The Doctor

Play Episode Listen Later Jun 27, 2022 39:21


Hello there ROCKSTARS! Welcome to The Entrepreneur Mastery Lab Podcast Episode 96 ~ Shark Bites, Branding, Web 3 and the Power of Authentic Storytelling with Abby Mellinger. This week inside the Lab, we are joined by Abigail "Abby" Mellinger, founder of Penza Productions. Abby is the executive producer and founder at Penza Productions. Her background in documentary production has led to compelling storytelling on screen to help small business grow and convert leads at a marketing level. They also work within the crypto space, having worked with Crypto Banter (largest fastest growing YouTube channel), The Arora Project (raised over $115 million for start ups to date), and worked with people like Kevin O'Leary, Mark Cuban, Tony Hawk, etc. She has taken the Dale Carnegie sales trainings/ google certifications and had all these mentors and educations that had continued to lead her to believe its all in the power of the story telling.    How to contact Abby (here's a few ways): abigailgrace@penzaproductions.com penzaproductions.com Social media - @penzaproductions   Need some help with productivity... Check out our 2x Your Time Course that will help you Master your Time and Slay your Day! https://www.jbandthedoctor.com/tmcsp/ A Freebie from us!  6 Methods To Make Sure Your Business Doesn't Fail   https://www.jbandthedoctor.com/freegift/   Join our private Facebook Community Group, The Entrepreneur Mastery Lab ~ A Place for Service Professionals to Give & Grow   Click for all of our Links and Social Media   Please Like, Subscribe and Give Us a Review (5 stars sounds like the best option) 

The Tim Ferriss Show
#603: In Case You Missed It: May 2022 Recap of "The Tim Ferriss Show"

The Tim Ferriss Show

Play Episode Listen Later Jun 24, 2022 52:19


Welcome to another episode of The Tim Ferriss Show, where it is my job to deconstruct world-class performers to tease out the routines, habits, et cetera that you can apply to your own life. This is a special inbetweenisode, which serves as a recap of the episodes from last month. It features a short clip from each conversation in one place so you can easily jump around to get a feel for the episode and guest.Based on your feedback, this format has been tweaked and improved since the first recap episode. For instance, @hypersundays on Twitter suggested that the bios for each guest can slow the momentum, so we moved all the bios to the end. See it as a teaser. Something to whet your appetite. If you like what you hear, you can of course find the full episodes at tim.blog/podcast. Please enjoy! ***Timestamps:EDWARD O. THORP: 00:01:42MORGAN FALLON: 00:10:14RICHARD WISEMAN: 00:19:11DENNIS MCKENNA: 00:31:16CAL NEWPORT: 00:39:28***Full episode titles: Edward O. Thorp, A Man for All Markets — Beating Blackjack and Roulette, Beating the Stock Market, Spotting Bernie Madoff Early, and Knowing When Enough Is Enough (#596)Morgan Fallon — 10 Years on the Road with Anthony Bourdain, 9 Emmy Nominations, Lessons from Michael Mann, Adventures with Steven Rinella, High Standards, Wisdom from West Virginia, and More (#597)Richard Wiseman on Lessons from Dale Carnegie, How to Keep a Luck Diary, Mentalism, The Psychology of the Paranormal, Mass Participation Experiments, NLP, Remote Viewing, and Attempting the Impossible (#593)Dennis McKenna — An Ethnopharmacologist on Hallucinogens, Sex-Crazed Cicadas, The Mushrooms of Language, BioGnosis, and Illuminating Obscure Corners (#592)Cal Newport and Tim Ferriss Revisit “The 4-Hour Workweek” (Plus: The Allure and The Void of Remote Work, Unsustainable Behaviors, Burning Out, The Cult of Productivity, and More) (#594)***For show notes and past guests, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsors.Sign up for Tim's email newsletter (“5-Bullet Friday”) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissFacebook: facebook.com/timferriss YouTube: youtube.com/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Balaji Srinivasan, Sarah Silverman, Dr. Andrew Huberman, Dr. Michio Kaku, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

When Women Fly
073 How the Slam Dunk Challenged Media, Repositioned Basketball and Ignited a Conversation about 'Ladylike' Tendencies with Michelle Snow (2021)

When Women Fly

Play Episode Listen Later Jun 23, 2022 58:20


As part of our Season III relaunch this month, we are revisiting a few of our favorite episodes that grapple with big life themes, break down the components of change, and dive into strategies that are relevant and applicable to you today.When Michelle Snow was young, there was no professional basketball league for women in the United States. Despite no clear path to success, and despite her doubters, Michelle dreamed that she would one day realize her dream of making a career as a professional basketball player. And did she ever!On November 30, 2000, Michelle's fate of making it to a professional league was sealed when she became the first woman to dunk in a nationally televised basketball game.  She hasn't slowed down for a moment since.In today's episode, Sylvia and Michelle discuss what it takes to pursue your dreams, with practical advice on where to start. They discuss Michelle's transition from athletics into business, how being raised in a trailer park shaped Michelle's approach to work, how social norms impact the performance of female athletes, and much more.Topics Include:- The importance of family and a moral compass- Michelle's mother and the huge impact she had- Making a plan, breaking it down into a tangible “how”- Obsessive action- Sharing your success- Prioritizing giving back and mentorship- Why “be realistic” is bad advice- Entrepreneurship and highly successful role models like Michael Jordan- Why we need to dream even bigger- Affirmations and manifesting practice and morning routine- And other topics...Michelle Snow is an ex-professional basketball player with the WNBA and international teams. She is currently a speaker, entrepreneur & business coach. While at the University of Tennessee, Michelle played for Pat Summitt, whose 1,098 career wins are the most in NCAA basketball history. Michelle was drafted 10th overall in the 1st round of the 2002 WNBA Draft. She was nominated to both the 2005 and 2006 all-star teams. In the midst of her twelve-year career as a professional athlete, Michelle founded several companies in different industries successfully leveraging proven certification trainings and workshops. Her training materials are customizable to each person's unique situation to quickly maximize their full potential.Resources Mentioned:WEBSITE – https://www.michellesnow360.com/IG: @Michellesnow2PODCAST – ‎Across the Pond, a Premier League Podcast (https://podcasts.apple.com/us/podcast/across-the-pond-a-premier-league-podcast/id730239274)Books Mentioned:How to Win Friends and Influence People by Dale Carnegie: https://www.amazon.com/How-Win-Friends-Influence-People/dp/B0006IU7JK/The Psychology of Money by Morgan Housel: https://www.amazon.com/Psychology-Money-Timeless-Lessons-Happiness/dp/B08D9WJ9G8/Start With Why by Simon Sinek: https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591842808/Stay Connected:Signup for AIR BORN, our monthly newsletter! A letter from Sylvia will show up in your inbox, with links to her latest conversations and insights.Email: hello@whenwomenfly.comWebsite: https://www.whenwomenfly.com/Socials: @whenwomenfly

Witty & Gritty
Episode 160: Collaborative and Not Combative

Witty & Gritty

Play Episode Listen Later Jun 22, 2022 32:55


In episode 160, “Collaborative and Not Combative", we talk about problem solving even when perspectives and opinions are different. Learn how to work as a team towards a common goal all while maintaining great relationships. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop the soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK HERE FOR FULL SHOW NOTES Links From the Show How to Win Friends Mini Series How to Win Friends Book 21 Kicks Journals Thou Shalt Not Be A Jerk book Daring Greatly Mini Series, Episodes 28-38 Atomic Habits Mini Series, Episodes 103-111

Je suis manager et je le vis bien
#77 - Femme & Leader - Emmanuelle Vandepitterie - La leader qui pense que rien n'est impossible

Je suis manager et je le vis bien

Play Episode Listen Later Jun 22, 2022 53:19


Emmanuelle Vandepitterie est une femme audacieuse, ambitieuse et qui grâce à ses parents pense que rien n'est impossible.   Après s'être confiée sur son enfance et sa jeunesse atypique et pas toujours facile, Emmanuelle nous partage comment elle est arrivée dans le monde du recrutement et pourquoi elle n'en est plus jamais repartie. Je comprends d'ailleurs avec notre conversation que le métier de recruteur est riche et passionnant.   Emmanuelle se définit comme une leader avec tous les défauts qui y sont attachés. Associée avec son mari, elle nous confie avec toute la transparence qui la caractérise, les bénéfices et les inconvénients de travailler avec son conjoint. Et elle nous partage les émotions qui peuvent la transverser car son entreprise est passée de 0 à 30 salariés en une seule année. La start-up Scale you up, qu'elle a fondée, accompagne les start-up dans leur croissance en prenant en charge leur recrutement. Et ayant réussi à recruter 30 profils pour eux-mêmes en moins d'un an, je pense que cette société sait de quoi elle parle. D'ailleurs Emmanuelle nous partage à quel point le fait de créer des emplois est un moteur pour elle.   Enfin, nous parlons à cœur ouvert de ce que nous aimerions laisser à nos enfants et en particulier à nos filles. Je vous invite donc à écouter jusqu'à la fin.   Les livres conseillés par Emmanuelle sont : -  Comment se faire des amis de Dale Carnegie  -  Hard thing de Ben Horowitz -- Ce podcast se veut au service de l'épanouissement personnel des managers et des dirigeants d'entreprise car je sais au combien ces postures peuvent être difficiles à tenir au quotidien. Tous les sujets sont abordés sans langue de bois, humour et avec beaucoup de simplicité et de légèreté !

Adolfo Neto
Edward Petkovicz - Program Manager na Amazon (Egressos do DAINF)

Adolfo Neto

Play Episode Listen Later Jun 21, 2022 61:21


Este é o áudio de uma entrevista publicada no canal BSI DAINF https://youtu.be/Kvhy2p3CEOQ. Edward Petkovicz é egresso do curso de Bacharelado em Sistemas de Informação da UTFPR Curitiba e atua como Program Manager na Amazon, EUA. O entrevistador foi Luca Nozzoli, aluno de Engenharia de Computação da UTFPR Curitiba. O professor Adolfo Neto supervisionou e editou esta entrevista. Você pode saber mais sobre o Edward em seu Linkedin: https://www.linkedin.com/in/edwardpetkovicz/ Indicações do Edward: - Quem mexeu no meu queijo? https://www.goodreads.com/book/show/6398302-quem-mexeu-no-meu-queijo - Como fazer amigos e influenciar pessoas, Dale Carnegie https://www.goodreads.com/book/show/29997117-como-fazer-amigos-e-influenciar-pessoas - Disciplined Entrepreneurship, Bill Aulet https://www.goodreads.com/book/show/18652777-disciplined-entrepreneurship Na série de entrevistas Egressos do DAINF, entrevistamos pessoas formadas pelos cursos do Departamento Acadêmico de Informática (DAINF) http://www2.dainf.ct.utfpr.edu.br/ da Universidade Tecnológica Federal do Paraná (UTFPR) https://www.utfpr.edu.br/, Campus Curitiba https://portal.utfpr.edu.br/campus/curitiba. #DAINF #UTFPR #EGRESSOS --- Send in a voice message: https://anchor.fm/adolfont/message

Get Happy Hour
Books you must read in this lifetime with your host Carla Maree

Get Happy Hour

Play Episode Listen Later Jun 21, 2022 38:53


So yes I love books, so this week on the podcast i dive deep into my favorite books. I hope you enjoy xx    Carla Solo Book Episode HEALTH   The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma is a 2014 book by Bessel van der Kolk about the effects of psychological trauma, also known as traumatic stress Medical Medium, Secrets Behind Chronic and Mystery Illness and How to Finally Heal by Anthony William How Not To Die is one of the most important books on health ever written. Dr. Greger shows us how to prevent and sometimes reverse all the major diseases that are killing us. We have the genetic potential to live disease free lives full of health and vitality until we are past 100. Why We Sleep, Dr. Matthew Walker brilliantly illuminates the night, explaining how sleep can make us healthier, safer, smarter, and more productive. Life Force by Tony Robbins, Peter Diamandis, and Robert Hariri brings you the most important resources that can help anyone sustain peak performance, and lead a healthy and more vital life. AUTOBIOGRAPHIES     Will by Will Smith a brave, inspiring and wildly entertaining memoir full of self-help lessons for readers, from one of the world's leading entertainer Long Walk to Freedom by Nelson Mandela Greenlights by Matthew McConaughey Greenlightsis a short memoir. Matthew McConaughey has written about some valuable insights and observations from his own life.  Steve Jobs by Walter Isaacson is the authorized self-titled biographyof American business magnate and Apple co-founder Steve Jobs.    BUSINESS   Shoe Dog by Phil Knight Shoe Dogis a real-life story of passion, perseverance, belief, loyalty and teamwork with a lot of heart. 4 hour Workweek by Tim Ferriss In The 4-Hour Workweek, #1 New York Times best-selling author Tim Ferriss, teaches you how to escape the 9-5, live anywhere, and join the new rich. How to Win Friends and Influence People by Dale Carnegie. The core idea is that you can change other people's behaviour simply by changing your own. It teaches you the principles to better understand people, become a more likable person, improve relationships, win others over, and influence behaviour through leadership. Start with Why – How Great Leaders Inspire Everyone To Take Action by Simon Sinek Start with Whyanalyses leaders like Martin Luther King Jr and Steve Jobs and discovers that they all think in the same way - they all started with why. Tony Robbins Books: THE PATH: ACCELERATING YOUR JOURNEY TO FINANCIAL FREEDOM Regardless of your stage in life or your current financial picture, the quest for financial freedom can indeed be conquered. The journey will demand the right tools and strategies along with the mindset of money mastery. With decades of collective wisdom and hands-on experience, your guides for this expedition are Peter Mallouk, the only man in history to be ranked the #1 Financial Advisor in the U.S. for three consecutive years by Barron's (2013, 2014 and 2015) and Tony Robbins, the World's #1 Life and Business Strategist. Mallouk and Robbins take the seemingly daunting goal of Financial Freedom and simplify it into a step-by-step process than anyone can achieve. UNSHAKEABLE: YOUR FINANCIAL FREEDOM PLAYBOOK After interviewing fifty of the world's greatest financial minds, and penning the #1 New York Times best seller Money: Master the Game, Tony Robbins returns with a step-by-step playbook, taking you on a journey to transform your financial life and accelerate your path to financial freedom. No matter your salary, your stage of life, or when you started, this is one of many self-help books that will provide the tools to help you achieve your financial goals more rapidly than you ever thought possible. TONY ROBBINS' MONEY: MASTER THE GAME Based on extensive research and interviews with some of the most legendary investors at work today (John Bogle, Warren Buffett, Paul Tudor Jones, Ray Dalio, Carl Icahn, and many others), Tony Robbins has created a 7-step blueprint for securing financial freedom. With advice about taking control of your financial decisions, to setting up a savings and investing plan, to destroying myths about what it takes to save and invest, to setting up a “lifetime income plan,” the book brims with advice and practices for making the financial game not only winnable—but providing financial freedom for the rest of your life. UNLIMITED POWER If you want to fulfill your dreams of living a better life, both professionally and personally, Unlimited Power is the book for you. Although written when Tony Robbins was only 25 years old, Unlimited Power remains as one of the most popular and overall best self-help books available. With Unlimited Power, you will learn how to reach the quality of life you think you deserve. Tony Robbins has helped heads of state, royalty, Olympic and professional athletes achieve their goals, and with Unlimited Power, so can you. Tony passionately and eloquently reveals the science of personal achievement and teaches you: How to find out what you really want The Seven Lies of Success How to reprogram your mind in minutes to eliminate fears and phobias The secret of creating instant rapport with anyone you meet How to duplicate the success of others The Five Keys to Wealth and Happiness   Unlimited Power is a revolutionary fitness book for the mind. It will show you, step by step, how to perform at your peak while gaining emotional and financial freedom, attaining leadership and self-confidence, and winning the cooperation of others. It will give you the knowledge and course to remake yourself and your world. Unlimited Power is a guidebook to superior performance in an age of success. AWAKEN THE GIANT WITHIN We all have an enormous potential within us, but too many of us shackle ourselves with limiting beliefs. How many times have you wanted to achieve a goal, only to tell yourself that you're not capable of doing so? Stop telling yourself that you're not enough, and instead, work toward achieving the extraordinary. Break the barriers and awaken the giant within with this Tony's most effective strategies and tactics for mastering your relationships, your finances, your emotions, and your life. NOTES FROM A FRIEND Tony wrote the first edition of Notes From a Friend in 1991, handing it out to thousands of people who needed to overcome their greatest challenges. This easy-to-understand and concise guide is now available to you in this special, updated edition with all-new material. SPIRITUAL   Man's Search for Meaning by Viktor E Frankl Psychiatrist Viktor Frankl's memoir has riveted generations of readers with its descriptions of life in Nazi death camps and its lessons for spiritual survival. The Power of Now by Eckhart Tolle Much more than simple principles and platitudes, The Power of Now takes readers on an inspiring spiritual journey to find their true and deepest self and reach the ultimate in personal growth and spirituality: the discovery of truth and light.  Conversations with God by Neale Donald Walsh Conversations with Godmarks Neale Donald Walsch's initial dialogue with God. This book discusses personal issues such as prosperity, relationships and the nature of spiritual truth -with God providing clear, understandable answers. Further than the author's conversation with God, you'll realise that your own understanding and your own conversation with God are the true subjects of this unforgettable text. An Untethered Soul by Michael Singer In the bookThe Untethered Soul, Michael A. Singer takes you step-by-step through the process of Gyana, the yoga of the Intellect, to the Source Top 10 Best Wayne Dyer Book by Nerdy Creator 1. The Shift “The greatest hunger of all is the hunger for meaning.” This is the first book I read from Wayne Dyer. During my recovery from depression, I had some insights on spirituality but I didn't know exactly what it is and how to explain it. This book speaks to me on a deep level and helps me learn a lot about my experience. It also got me started reading other spiritual books. If you are someone who is always working hard or doing a lot, but somehow still feel unfulfilled in life, this is the book to read. It takes you on a journey from ambition to meaning and let you realize that your spirit yearns for meaning, not ambition. The book is also made into an inspiration movie of the same name and released by Hay House. Wayne Dyer acted in the movie as himself. Print | eBook | Audio 2. Change Your Thoughts, Change Your Life “Sharpen a blade too much and its edge will soon be lost.” This book is Wayne Dyer's interpretation of Lao Tze's Tao Te Ching. He spent one whole year reading and practicing the verses of the Tao. It consists of 81 chapters and is meant to be read slowly. You don't have to be a Taoist to receive wisdom from this book. Tao Te Ching is just a way of life and Wayne Dyer makes it easy for you to apply Lao Tze's teaching to your daily life. At the end of each chapter, he provides action steps which you can take to make your life peaceful, inspired and harmonious. If you want to have a book that you can refer to from time to time and remind you to be at peace, this is the book for you. Print | eBook | Audio 3. Being in Balance “There's no such thing as stress; there are only people thinking stressful thoughts.” Wayne Dyer says that everything in the universe is in balance, except we humans. He points out that there is a very subtle imbalance between our dream (our reason for life) and our habits (our way of life). For example, our desire to enjoy life is often hindered by our stressful thoughts of needing to achieve more. This book is not about adopting new strategies to change your behavior. It's about aligning your thinking habits with your deepest desires and restoring the natural equilibrium in your lives. In this book, Wayne Dyer covers nine imbalances that will help you be more aware of these unhealthy habits. This book is suitable for those who feel dissatisfied with their life but doesn't understand why. Print | eBook | Audio 4. The Power of Intention “You feel good not because the world is right, but your world is right because you feel good.” As the book title suggests, this book is about intention. This intention isn't your intention to do something; it's the intention of the universe. Wayne Dyer believes that there is an invisible force and energy field that is bigger than ourselves. When we surrender to this built-in intention in the universe and trust its power, we co-create the lives we desire. This book speaks to the heart. It allows you to feel connected to the universe and its 7 faces — creativity, kindness, love, beauty, expansiveness, abundance and receptivity. Not only will this book inspires you, it also provides a step-by-step guide to help you apply these principles into your daily life. Print | eBook | Audio 5. 10 Secrets for Success and Inner Peace “Have a mind that is open to everything and attached to nothing.” This is a book about success but in the perspective of spirituality. It's not about goal setting, financial planning, or choosing the right career. It's about having inner peace which is what that truly defines success for him. In this book, Wayne Dyer elaborates on 10 principles that will guide you to tranquility. Unlike other books from him, this book is a quick read and doesn't have many personal stories. So it is suitable for anyone who is new to Wayne Dyer's works or spirituality. It's also good for someone who wants a quick recap of his teachings. Print | eBook | Audio 6. Wishes Fulfilled “The greatest gift that you were ever given was the gift of your imagination.” This book is about mastering the art of manifesting and getting what you really really want. The first part of this book gets you to change your concept of yourself and recognize something extraordinary within yourself. As per Wayne Dyer, your highest self is where you realize you are connected to the Divine. When you realize this, you can be anything and do anything. The second part of the book lays the foundation of how to manifest your wishes. The author says that if you want to accomplish something, you must first expect it of yourself. And it's not about making positive affirmations; it's a spiritual knowing. Deep down inside, you must know that you are what you already want to be for the manifestation to work. Print | eBook | Audio 7. There's a Spiritual Solution to Every Problem “Thinking is the source of problems. Your heart holds the answer to solving them.” This book is about dissolving the problems created by your mind. As per Wayne Dyer, problems are nothing more than mistakes in our thinking. If we tap into the higher frequency of our spirits, we can eliminate any problems in our lives. In the beginning of the book, the author shares his experience on having a heart attack and how he shifted from feeling self-pity and denial to gratitude and love. Even though his heart is still damaged, he was able to find peace and recovered when he shifted his energy from negativity to positivity. The book is suitable for you if you are open to new age philosophies and learning through anecdotes. Print | eBook | Audio 8. Wisdom of the Ages “This book is not about appreciating poetry and philosophy as much as it is about applying the wisdom of these writers to our everyday lives.” If you have read Wayne Dyer's books before, you will know he is fascinated by teachers who lived before us and likes to quote them in his books. For this book, he selects 60 teachers from a variety of eras and cultures and shares his interpretation of their works. The ancestral masters include Buddha, Michelangelo, Rumi, Whitman, and Jesus. At the end of each chapter, he also suggests how we can apply these teachings and wisdom to our modern lives. This book is great for those who enjoy reading poetry or about important people from the past and what they have taught the world. Print | eBook | Audio 9. Your Erroneous Zones “Happiness means no complaining about the things over which you can do nothing.” This book is not only Dr. Wayne Dyer first book, it's also one of his best-selling books. It has sold over 35 million copies! This book teaches you to take control of your life and not base your self-worth on other people. If you have problems with guilt, worry, anger, and procrastination, this book will help you deal with these erroneous zones and get out of the victim mindset. However, if you are used to the author's gentle, inspirational writing tone, this book might not be suitable for you. Before he had deeper insights on spirituality, his writing tends to be more on the motivational side and harsh. He even used some sexual references in the book which some might find inappropriate. Nonetheless, the content in this book is still useful and worth checking out. Print | eBook | Audio 10. I Can See Clearly Now “There is some sort of purpose associated with everything that arrives in your life.” This is a memoir on Wayne Dyer's life. He recalls and shares many of his intimate experiences from the time he was a boy up to the time he wrote this book. Through examining his own personal life, he wants to show us that there are no accidents in life. Each step of our journey has something important to teach us, be it good or bad. At the end of each chapter, he reveals what he has learned from each incident in his life and how they all lined up together. If you want to know the backstory of his books, this is the book to get. In this book, Wayne Dyer shares how he got his first book, Your Erroneous Zones, to become the bestseller and what got him to write some of the books on this list. Print | eBook | Audio   Top 10 Best Louise Hay Books from Nerdy Creator 1. Heal Your Body “If we are willing to do the mental work, almost anything can be healed.” Known as the little blue book by the author, this book has helped hundreds of thousands of people to awaken their ability to their own healing process. The author believes that disease (or rather “dis-ease” as per the author) can be reversed by simply reversing mental patterns and creating a new thought pattern. This step-by-step guide can be used as a reference book. Just look up your specific health challenge and you will find the probable cause for this health issue and the information you need to overcome it. If you want to understand the mental causes for your physical illness and the metaphysical way to overcome it, this book is for you. Print | eBook | Audio 2. You Can Heal Your Life “Remember, you have been criticizing yourself for years and it hasn't worked. Try approving of yourself and see what happens.” This book is about loving yourself. Every issue you have in your life regardless if it's about work, finances, health or relationship, you can trace all of them back to the lack of self-love. The problem that we think we have in life is rarely the problem.  In this book, the author takes you through a session just as if you came to her as a private client and attended one of her workshops. She will help you to understand how limiting your thoughts are and how to respond to situations differently. If you want to free yourself from your negative thinking patterns, read this book. Print | eBook | Audio 3. The Power Is Within You “When I talk about responsibility, I am really talking about having power.” A follow-up to her previous book, You Can Heal Your Life, the author believes that we contribute toward the creation of every condition in our lives, good or bad, with our thinking, feeling pattern. She believes in taking responsibility. However, as mentioned in her book, blame and responsibility are different. Blame is about giving away one's power while responsibility gives us the power to make changes in our lives. And we all have the power within us. If you want to let go of your hidden resentment and regain the power within you, this is the book for you. It will help you take charge of your life. Print | eBook | Audio Alternatively, you can read The Essential Louise Hay Collection, you can find the first three books in the list as a single volume. 4. Mirror Work “Love is the most powerful healing force there is. You can take this love out into the world and silently share it with everyone you meet.” Do you like what you see in the mirror? If you only see flaws in your face or your body or you often judge yourself when you look at the mirror, then this is the book for you. In this book, the author creates a 21-day course on mirror work. In three weeks, you will learn how to cultivate a deeper relationship with yourself simply by looking deep into your eyes and repeating affirmations. This book helps you to look beyond your physical form and truly love yourself. Great for someone who loves self-reflection and journaling. Print | eBook  5. Meditations to Heal Your Life “If I want to be accepted as I am, then I need to be willing to accept others as they are.” In this book, the author shares her philosophy of life on a variety of subjects such as work, relationships, and sexuality. Reading this book challenges you to think creatively beyond your limiting beliefs. As per the author, we come into this world totally connected with our inner wisdom but we pick up fears and limitations along the way. This book doesn't teach you how to meditate. Instead, you are to take each topic and meditate or contemplate on the subject. If there's a statement that you don't agree with, it's okay. But for growth, you are encouraged to examine your beliefs. Print | eBook  6. You Can Heal Your Heart “Our thinking creates our experiences. That doesn't mean the loss didn't happen or that the grief isn't real. It means that our thinking shapes our experience of the loss.” Written with renowned grief and loss expert David Kessler, this book is about finding peace after a breakup, divorce, or death. If you are hurting and need help in dealing with your ended relationships, this book is for you. It will help you feel your feelings, heal your old wounds, and change your distorted thinking about relationships, love, and life. You can choose to remember your loved one only with love, not with sadness or regret. This book will help you do so by healing your heart and increasing your self-awareness and compassion. Print | eBook | Audio 7. Love Your Body “Little babies love every inch of their bodies. They have no guilt, no shame, and no comparison.” If you are someone who judges your body, this is the book for you. This little book helps you to love your body by using affirmations. In this book, you will find 54 affirmations that help you appreciate the different parts of your body such as your hair, eyes, and mouth.  By standing in front of a mirror and repeating these positive affirmations daily, you will plant new positive seeds into your subconscious mind. Using the power of two proven self-esteem building techniques, this book is part affirmation, part journal. You can create your own affirmations using the blank spaces provided. Print | eBook | Audio 8. Power Thoughts “All that I need to know at any given moment is revealed to me. My intuition is always on my side.” This small, little, 11cm by 11cm book has 365 daily affirmations to help you build a more fulfilling and rewarding life. As per the author, “Every thought you think and every word you speak is an affirmation. So why not choose to use only positive affirmations to create a new way of thinking, acting, and feeling?” If you want to bring more positivity into your life and you want something simple that you can read every day, this is the book for you. Read one affirmation a day before you leave your house or give it to your friends as a gift. Print | eBook  Alternatively, you can check out other formats such as her Power Thought Cards or her audiobook, 101 Power Thoughts. Even though the affirmations are different, they are still inspirational and beautiful. It's also nice to have the author read to you the affirmations in her wonderful voice. 9. I Think, I Am “When you say something over and over, you start to believe it is true: and what you believe creates what you do and what happens to you.” Written with her friend, Kristina Tracy, and illustrated by Manuela Schwarz, this children's book helps children to learn the power of their thoughts. You can use this book to teach your children about affirmations. The author believes if children could learn about affirmations early on, their journey through life would be happier and more rewarding, with fewer struggles along the way.  This book will show your children how they can apply affirmations to their daily lives. You will find wonderful examples of kids turning negative thoughts into positive words and actions in this book. Print | eBook  10. Trust Life “I now choose to begin to see myself as the Universe sees me — perfect, whole, and complete.” This book is published to honour the late Louise Hay. In this book, you will find 366 affirmations, one for every day of the year, including the 29th of February. These affirmations are reflections drawn from the inspirational work and wisdom of Louise Hay. Whether you follow the affirmation accordingly each day or randomly read a page daily, this book gives you the encouragement and positivity you need for the day. It's a good book to put beside your bed to read before you start the day or before you go to bed. It will remind you of who you really are. Print | eBook   MINDSET The Four Agreements by Don Miguel Ruiz In The Four Agreements, bestselling author don Miguel Ruiz reveals the source of self-limiting beliefs that rob us of joy and create needless suffering. 7 Habits of Highly Effective People by Steven Covey This beloved classic presents a principle-centered approach for solving both personal and professional problems. With penetrating insights and practical anecdotes, Stephen R. Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity—principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates. Psycho Cybernetics by Maxwell Maltz The book combines the cognitive behavioural technique of teaching an individual how to regulate self-concept, using theories developed by Prescott Lecky, with the cybernetics of Norbert Wiener and John von Neumann. The book defines the mind-body connection as the core in succeeding in attaining personal goals. Think and Grow Rich by Napoleon Hill Inspired by Andrew Carnegie's magic formula for success, this bookwill teach you the secrets that will bring you a fortune All of Joe Dispenzas books https://drjoedispenza.com/ All of Esther and Jerry Hicks books https://www.abraham-hicks.com/     RELATIONSHIPS 5 Love languages by Gary Chapman Learn how you can communicate in your spouse's 'lovelanguage' and watch your marriage flourish! Men are from Mars, Women are from Venus by John Gray In his classic guide to understanding the opposite sex, Dr. John Gray, provides a practical and proven way for men and women to improve their communication and relationships by acknowledging the differences between them Dr Phil relationship book Love Smart https://www.amazon.com/Love-Smart-Find-One-Want-Fix/dp/0743272099   MONEY Rich Dad Poor Dad by Robert Kiyosaki The bookfocuses on building wealth based on cashflow and increasing income from assets. I will teach you to be rich by Ramit Sethi Bestselling author, Ramit Sethi, featured in ABC News, CNN, and the WSJ, has taught thousands to manage their personal finances and how to become rich. A Simple Path to Wealth by JL Collins Your Money Your Life by Vicki Robin    

Real Talk With Ryan Madrid
Addicted to the Hustle | Lauren Rosin | EP05

Real Talk With Ryan Madrid

Play Episode Listen Later Jun 20, 2022 51:50


Although Lauren Rosin has spent the entirety of her adulthood in the Valley, her New York roots are undeniable. She is fearless, feisty, and unabashedly committed to her craft and addicted to the hustle. She offers a unique combination of education – a Masters in Real Estate Development from the W.P. Carey School of Business – and almost twenty years of real-world experience in two of the nation's most competitive markets, Metro Phoenix and San Diego. This firecracker has parlayed her experience with trustee sales, fix and flips, investment holdings, and mortgage lending (and more!) into a robust enterprise anchored by her retail real estate company, the RosinTeam at eXp Realty. the Wild West of trustee sales 3:45building her first team 8:251 Listing = 5 Deals 10:18the eXp Realty Movement 11:35masterminds 15:45Entrepreneurs' Organization 19:50having multiple streams of income 23:45the biggest regret of her career 28:15leveraging the brand, systems, and partners 34:00advice for high schoolers 41:25coaching and giving back 44:40 Lauren's Contact Info: lauren@rosinteam.com 480.613.9091 RosinTeam Website: https://rosinteam.com/ Social Media: Instagram @rosinteam.exp https://www.instagram.com/rosinteam.exp/@laurenrosin https://www.instagram.com/laurenrosin/ Facebook Page https://www.facebook.com/rosinteam LinkedIn https://www.linkedin.com/in/lauren-rosin/ Additional Resources: Arizona State University W. P. Carey Master of Real Estate Development (MRED) https://wpcarey.asu.edu/masters-programs/real-estate-development ASU Palm Walk Virtual Tour https://tours.asu.edu/tempe/palm-walk Entrepreneurs' Organization (EO) https://hub.eonetwork.org/ Books The Go-Giver by Bob Burg https://thegogiver.com/ How to Win Friends and Influence People by Dale Carnegie https://www.amazon.com/How-Win-Friends-Influence-People/dp/B09KT5CRL6/ref=sr_1_3?keywords=how+to+win+friends+and+influence+people&qid=1655269763&s=books&sprefix=how+to+win%2Cstripbooks%2C169&sr=1-3 Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805/ref=asc_df_0062407805/?tag=hyprod-20&linkCode=df0&hvadid=266023323049&hvpos=&hvnetw=g&hvrand=10588162036222020559&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9029978&hvtargid=pla-332673243061&psc=1 Traction: Get a Grip on Your Business by Gino Wickman https://www.eosworldwide.com/traction-book --- Send in a voice message: https://anchor.fm/intothestorm/message

Kid Contractor Podcast with Caleb Auman
Ep 208. Our Thoughts Make Us What We Are

Kid Contractor Podcast with Caleb Auman

Play Episode Listen Later Jun 20, 2022 52:10


Caleb and Britt present some powerful quotes from "How To Win Friends And Influence People" by author Dale Carnegie. This is an episode loaded with timeless wisdom.  Quotes are courtesy of this YouTube Channel: https://www.youtube.com/c/QuotesYT   https://www.TheHardscapeAcademy.com https://www.togetherinthetrades.com/ Auman Landscape on YouTube Linktree/AumanLandscape @aumanlandscapellc www.GetJobber.com/Auman (14 Day Free Trial) https://www.greenfoundryco.com/ www.companycam.com/kcpodcast 14 days FREE and 50% off first 2 months Khohler Lawn & Landscape Society Event LMN Software Code: AUMAN25 Latux Diamond Blades: AUMAN   NDS Drainage Certification FREE: www.lawntrapreneuracademy.com  Mailing Address: Caleb Auman PO Box 203 Carroll, OH 43112 **********

Empowering Family Health
Ep#59 How To Really Use Your #1 Business Tool | CJ Gilbert | Empowering Family Health

Empowering Family Health

Play Episode Listen Later Jun 18, 2022 34:28


Are you an entrepreneur with a family and want to make your website more effective and your business more profitable, so you can spend more time with your family? CJ Gilbert, San Diego Website Pro, Speaker, Author teaches Business Owners how to really use your #1 Business Tool = Your Website! CJ helps entrepreneurs, business owners and professionals to harness technology in your business and life, social media marketing, and more by providing one-on-one coaching, private classes or group coaching!CJ Gilbert lives with his wife and 3 kids in La Mesa, CA. He first started in web design in 1995 and has been the CEO of Jungle Studios, Inc. since founding it as GilbertStudios in 2004.Out of almost 300 companies, Gilbert Studios has been consistently ranked as one of the Top 20 Best Website Designers in San Diego by Expertise.com!Contact CJhttps://www.facebook.com/cjgilbertwebprohttps://www.amazon.com/CJ-Gilbert/e/B...https://www.linkedin.com/in/gilbertst...https://www.gilbertstudios.com/======If you would like to support the show:https://www.paypal.com/donate/?hosted_button_id=GD48Z5Q6GT582or Join my Patreon Page:https://www.patreon.com/empoweringfamilyhealth======Contact Johann (host) here: https://linktr.ee/johanncallaghan_sleepcoach======

Soul Coffee
#29 Understanding The Matrix w/Dr. Brett Jones

Soul Coffee

Play Episode Listen Later Jun 17, 2022 70:08


About this episode...How are you interacting with corporate media? How does media affect your emotions and actions? Have you ever considered unplugging from the matrix? In this episode we dive into some deep topics like globalization, corporate media, love and fear, and the power of unplugging from the matrix. It's time we start thinking for ourselves instead of thinking and acting based on what other people want us to do. In this episode you'll…Appreciate deeper the importance of being able to create your life internally to externally☕️Freedom of choice and why it's powerful☕️What is love and how to attune to that frequency☕️What you can do to navigate your life more potently and powerfully☕️Leave a rating + review and SHARE this episode with a friend if it resonates!Connect with me on IG: @drjamalfrusterConnect with Dr. Brett on IG: @drbrettjoneswww.drbrettjones.comLinks & ResourcesThe Matrix (movie) The Last Renaissance Man on IG Kairos Training CultureHow to Win Friends and Influence People by Dale Carnegie (book) Know Who The F*ck You Are (book)Kybalion (book) “Who can anchor to an unanchored one?” -BJ PalmerOutwitting the Devil by Napoleon Hill (book) Think and Grow Rich by Napoleon Hill (book) Conversations with God: An Uncommon Dialogue (book) 

A Base da Base
A Base da Base #9 - Vôlei fora dos grandes centros | Thalison Kinusty

A Base da Base

Play Episode Listen Later Jun 17, 2022 65:24


Em muitas culturas no mundo contemporâneo o esporte se desenvolve na mesma medida da economia de uma nação, das desigualdades sociais, da educação. De forma geral o esporte será tanto mais acessível e, portanto, desenvolvido, quando maiores forem os índices de desenvolvimento humano, seja de uma cidade, de um estado ou mesmo de um país. Como será que anda o voleibol fora dos grandes centros econômicos do Brasil? Como é fazer voleibol com investimentos considerados insuficientes? O Prof. Thalison Kinusty conversa comigo sobre essas e outras questões muito importantes e que certamente encontrarão eco, se você estiver em uma situação semelhante. Abaixo seguem as dicas de leitura do meu convidado: #1: Shawn Achor. O jeito Harvard de ser feliz. Benvirá, 2012. #2: Dale Carnegie. Como fazer amigos e influenciar pessoas. Sextante, 2019.   Siga o Prof. Thalison Kinusty também nas redes sociais: - Instagram: @thalisonkinusty Gostou na nossa conversa? Deixe seu like, faça um comentário e compartilhe este vídeo. Inscreva-se no canal! Músicas de abertura e encerramento: Midnite Dialog Long (jingle) e Windy City Long (jingle).

Witty & Gritty
Episode 159: Leave Others Better

Witty & Gritty

Play Episode Listen Later Jun 15, 2022 22:30


In episode 159, “Leave Others Better", we talk about the importance of leaving any situation better than you found it. We give simple ways to do this in your daily life along with how to help others around you. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop the soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK FOR FULL SHOW NOTES Links From the Show How to Win Friends Mini Series How to Win Friends Book 21 Kicks Journals Atomic Habits Mini Series Autumn Miles Ministries Love Languages Mini Series Enneagram 101 Mini Series Enneagram 201 Mini Series

THE Presentations Japan Series by Dale Carnegie Training Tokyo, Japan

Self-awareness, self-belief, self-direction, self-discipline – there are a host of these “self” aspects to who we are and often related to who we are not.  If you grew up with a silver spoon firmly in your mouth, went to expensive, exclusive private schools, extensively travelled abroad with your parents at a young age and enjoyed the summers at your Swiss Boarding school in your youth, that is terrific.  The chances are strong that your self-belief is strong and your expectations even higher.  A lot of things have coalesced to help you be successful in life and along the way, you have been in an environment where being able to speak in front of others has been as natural as learning how to swim well.   Probably for most of us, me included, this sounds like exceptional skill in parent selection.  If the path in life has been rocky or even just “ordinary”, none of these advantages have been a factor in your life and career progression.  Maybe you were able to pull yourself up by your own efforts and have achieved some success, to the degree that you are now someone who is asked to speak in front of others.  Or maybe, you are an ordinary mortal, but through some strange fate, the firm wants you to speak to your team or the broader organisation or even in public, to industry groups.   I now own my own company outright, have a Ph.D. in political science and international relations, am a 6th Dan in traditional karate and so you might be tempted to think, “naw, he wouldn't be someone who suffers from imposter syndrome”.  I wish that was true.  You may know this saying, “You can take the boy out of Brisbane, but you can't take the Brisbane out of the boy”.  I have spent over half my life living in Japan now, but I am still that boy from Brisbane, with the poor parent selection abilities.   In my case, I do a lot of public speaking. I also release six podcasts a week, of which five are what I write, based on my own experience and the curriculum from Dale Carnegie. I am constantly putting myself out there into the world, publicly exposing myself to judgement and critique.  How do you go from where you came from, to now positioning yourself as an expert?  This is where the imposter syndrome raises its ugly head.  “Who do you think you are, to be putting all this stuff out into the ether?”, says the voice of doubt deep inside your head.   Perfectionism is a big blocker for all of us.  We feel because we are still incomplete, not perfect, we don't have the right to stand up in front of others and speak about our topic.  We worry about being judged and found short.  This is the highest hurdle to clear.  Rather than perfectionism, we need to be thinking in terms of relativities.  There is an old saying that “the one-eyed man is king, in the kingdom of the blind”.  That is us.  We have some small extra degree of concrete knowledge or experience, which may be more than what most people have accumulated, but it is certainly not absolute.  We don't claim to have absolute knowledge on any subject. We note that we are perpetual students of the subject and are treading the path still, on the learning journey.   This is very freeing.   If we are speaking in front of others and we discover we have a bona fide expert on our subject in the audience, we shouldn't feel scared, diminished or that we need to become competitive with them. We should celebrate the fact they are attending and ask their views on some pertinent aspect of the subject, in particular an area where they may have substantially more knowledge or experience that we have.  Here is the surprise.  Your audience will appreciate their attendance and your ability to have them share.  They will not stand up and start denouncing you as a charlatan, a fraud and someone who should be run out of town on a rail.    We all understand that none of us have perfect knowledge on any subject, that we are all in the process of progressing and when you freely admit this, there is no target to attack. In karate we call it taisabaki – a movement to the side, which robs the attacker of a hard target. All they wind up doing is striking thin air, because you are no longer there directly in front of their blow.  When presenting we do the same.  We slip off to the side and admit we don't have perfect knowledge, we acknowledge the expertise or experience of members of the audience and we keep out brand intact.   The golden rule is never argue with the members of the audience.  Accept they may have a different view, allow them to express it and let the audience make up their own mind about the point at issue.  If you become obstinate, then you are getting into the perfectionism zone and you will always be found wanting.    The hardest attack is when the person cherry picks something you said, takes it out of context or misrepresents it, trying to make you look stupid.  This happened to me during a Clubhouse discussion on selling in Japan.  I should have handled it better, but the sudden public opposition to my opinion released a fog in my brain, so it wasn't as sharp as it should have been.  I did have the perfect rejoinder about an hour later, but it was way too late by then.  I did beat myself up about that, but then I realised, “hey, I did have the rejoinder for the next time and I will be ready to go in the future”.   If we have integrity and admit we don't have perfect knowledge or complete experience, we are in a good position to stand up in front of others and offer what we do know.  If we have the humility to allow diverse views and opinions, we don't present any target for someone the hit.m If we honestly face out own limitations, then we will interact with others in a manner which invites trust and acceptance. If we are supremely nervous about giving this presentation, then we are never, ever going to betray any sign of that. “Keep it to yourself” is the best policy.  No one will notice, because they want us to succeed and we will.  

The Daily Mastermind
How to Master the Art of Persuasion by Dale Carnegie

The Daily Mastermind

Play Episode Listen Later Jun 13, 2022 10:24


The art of persuasion (and selling) is a critical component to creating a ton of revenue and growth in any business.  Today I want to pull out a copy of one of the all time "great books" by Dale Carnegie...How to Win Friends and Influence People.  There are 4 major parts to this book but today I want to cover the 3rd section on how to "win people to your way of thinking".  I hope you enjoy these 12 pints I am goign to cover from teh book. 12 Critical points I want to go through with you today 1-The only way to get the best of an argument is to avoid it. no one ever wins an argument learn to take a minute, process the facts, and change your perspective 2-Show respect for the other person's opinions.  Never say, “You're Wrong.” telling someone they are wrong only causes negative feelings even when they are wrong you can gain more ground being indirect 3-If you are wrong, admit it quickly and emphatically. when you take accountability and responsibility people trust you more don't wait to admit wrong…be quick and decisive about it 4-Begin in a friendly way. people are more open and receptive even if upset, we gain more ground with sincerity and friendliness 5-Get the other person saying “yes, yes” immediately. start with questions you know that answer to sales techniques get people in yes, yes buying patterns 6-Let the other person do a great deal of the talking. people like to talk and listen carefully to clues ask questions that lead rather than talking to lead 7-let the other person feel that the idea is theirs. people are more committed to their own ideas with proper questions you can lead people to your conclusion 8-Try honestly to see things from the other person's point of view. see first to understand…covey…then to be understood adopt a sympathetic grasp of their viewpoint 9-Be sympathetic with the other person's ideas and desires. people desire sympathy and sincere listening to their perspective feel felt found technique 10-Appeal to the nobler motives. people want to do things for what “they believe” are good reasons people are usually acting and are driven by motives they desire 11-Dramatize your ideas…we are in the AGE of DRAMA… :) stating facts isn't enough story telling is key and useful 12-Throw down a challenge. “everyone loves a good challenge" “everyone has something to prove…to others and themselves."      Personal Note, we all want healthy relationships and I've learned over time that conflict, being matter of fact (even if right) is not a recipe for lasting relationships. Dale Carnegie does an excellent job of reminding us exactly what we can do to create a Winning, Persuasive and Productive Strategy for Getting what you want in life. If you are Sincerely trying to Create and Live your best life, then these are principles you need to live by.  Thanks for tuning in today for our review of Dale Carnegies book.  I look forward to your feedback, thoughts and our continued discussion tomorrow.  See you then. Thanks for listening. George Wright III   Get the FREE Ebook Show Me The Profits Dsicover the strategies we use to uncovmer Thousands in Revenue in any Business in less than 45 minutes. ShowMeTheProfits.com

AlongTheWay
“What To Say and How To Say It” - Nina Roesner - AlongTheWay 117

AlongTheWay

Play Episode Listen Later Jun 13, 2022 66:24


Do you've ever have trouble communicating? Maybe you know what you want to say but you don't know how to say it? Nina Roesner is the Founder and Executive Director of “Greater Impact” which equips people to reach their full potential for what God has called them to do. She is the host of the podcast “What to Say and How To Say It”Nina Roesner GreaterImpact.org Nina on HopeTodayhttps://youtu.be/zmF8qH1xW_AAlongTheWay LinksJoin My Email ListJohnAlongTheWay@gmail.comBecome a Patreon https://www.patreon.com/AlongTheWayMore episodes and Social links for AlongTheWayWatch episodes of My TV show RealLife & HopeTodayCharisma Podcast Network cpnshows.com Support the show

Sales Hustle
#328 S2 Episode 197 - A HEART FULL OF JOY: Learn How To Sell From The Heart with Jackie Joy

Sales Hustle

Play Episode Listen Later Jun 13, 2022 26:42


As we learned from Jason Marc Campbell in the last episode, it is very important to sell with love, and where does love begin? Love comes from the heart. In this latest episode of Sales Transformation, Collin Mitchell welcomes Jackie Joy, the Business Development & Training and Development Specialist for “Selling From The Heart”. Jackie will be sharing her personal journey in sales and how it led her to her passion for advocating for authenticity and credibility in selling.Join Our Free Podcast Community HERE!Want to solve a leaky sales funnel? Get Signup for your Free RevenueGrid trial HERE! Want Your Reps Hitting Quota in 2022? Get Your Wingman Free Trial HERE!HIGHLIGHTSJackie's sales backgroundBringing trust and credibility to salesBe authentic to yourself and your wordsReputation as a sellerThe pain of mistaken goalsQUOTESJackie: “This is my passion, to bring in trust credibility, you know, back to selling like it used to be many, many years ago and Dale Carnegie's time. It's a great profession. But when you tell people you're in sales, they look at you worse than you had COVID.”Jackie: “For me, especially once I was a leader because I did that for many years, I saw too many agents walking out of sales because they weren't taught to be themselves.”Jackie: “Income is the outcome. It's not what your mission should be. Everything takes care of itself when you do it the right way. It feels like it's a slower process sometimes, but those customers will stay on your books longer.”Connect with Jackie on LinkedIn and learn more about what she's been working on!Links to check out:About Jackie: https://www.sellingfromtheheart.net/Jackie-JoySelling From The Heart Website: https://www.sellingfromtheheart.net/Selling From The Heart Book: https://www.sellingfromtheheart.net/bookConnect With Collin on LinkedIn and find out what's new in Sales Transformation and other things he's up to!Want to Start, Grow or Monetize Your Podcast? Book a Free Strategy Call HERE! 

Dad Syndicate
YOU NEED TO EMBRACE THE STRUGGLE ON THE ROAD TO CONTENTMENT

Dad Syndicate

Play Episode Listen Later Jun 10, 2022 48:34


“It isn't what you have or who you are or where you are or what you are doing that makes you happy or unhappy. It is what you think about it.” ― Dale Carnegie, How to Win Friends and Influence People It is possible to be content in spite of the myriad challenges life throws at us. Yes, each of us has our own unique struggles, but folding our arms, frowning and saying, that's alright for you, but you don't know how it feels to be me, gets us nowhere. Instead, it takes us further into the darkness and makes digging ourselves out even more difficult. It isn't easy. But we signed up to be fathers and I am certain each of us made that decision hoping we would be up to the challenge. Are you? Have you decided to be a strong and reliable leader? When life gets tough and trouble arises, do you react emotionally, or do you respond by making the choice to stand up straight with your shoulders back and see the good in life? “May you live every day of your life.” - Jonathan Swift

Witty & Gritty
Episode 158: Discuss What Matters

Witty & Gritty

Play Episode Listen Later Jun 8, 2022 22:39


In episode 158, “Discuss What Matters", we talk about having deeper conversations to find the true interests and motivations of others. Knowing this information will help you make better decisions and know when boundaries need to be set in place. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop the soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK FOR FULL SHOW NOTES Links From the Show How to Win Friends Mini Series How to Win Friends Book 21 Kicks Journals Breaking Free from Addiction, Episode 125 Atomic Habits Mini Series, Episodes 103-111

THE Presentations Japan Series by Dale Carnegie Training Tokyo, Japan
293: The Power Of Enthusiasm, Structure And Vocal Variety When Presenting

THE Presentations Japan Series by Dale Carnegie Training Tokyo, Japan

Play Episode Listen Later Jun 6, 2022 12:06


How good is your Mongolian?  Well, I don't know even one word in Mongolian, but I learnt a powerful lesson about presenting and communicating, when grappling with this language recently.  I am a Master Trainer for Dale Carnegie and most of my time is spent working here for Japanese clients.  Occasionally, I am asked to work with Dale Carnegie colleagues from other parts of the world, usually in APAC, to help certify their new trainers.  This is how I came to be working with ten budding trainers from Ulan Bator.   My instruction was given in English, but their own role plays and practice pieces, were done in Mongolian.  I wondered at the start, how on earth can I coach these people, if I can't understand their language? I was surprised though by a number of things.  We communicate with words, but we also communicate with structure, energy, passion, voice pacing and body language.    Listening to their role plays, I could tell if they were not following the structure they were supposed to be using, even though I couldn't understand one word of what they were saying.  This just reinforced for me the importance of designing our presentations using a clear structure, such that one each section flows seamlessly into the next section.  We will have a number of points and sub-points in our talks and we will have chapters in the talk as well, as we move from one subject to the next.  We need to make sure the sub-points flow and are obviously relevant, regarding the main thesis we are making in our presentation.   We also need to make sure we have bridges to link the chapters together.  If we just leap from one topic to the next, our audience may get lost and not make the connection.  We know our subject intensively and extensively, so we have no problem juxtaposing the chapters together.  However, someone hearing about content like this for the first time may struggle to follow the arc of the narrative we are explaining.  The bridge doesn't have to be extensive or complicated, but it needs to be designed from the start.    I enjoyed the Chinese classic, The History of The Three Kingdoms.  At the end of each chapter, the author would say something like, “if you want to know what happened to Li Xue, then read the next chapter”.  Such a primitive tool to link the story together, but it worked, because you were really wondering what was going to happen to Li Xue.  We can do much better than that I am sure and we should.  Let's work on our bridging technique to link the talk together using all the component parts.   The energy levels of the different trainers were also a good indicator for me of the attractiveness of the content.  I had no idea what the exact content was in Mongolian, but the degree of energy each speaker employed, transposed to me the amount of interest I should have in what they were saying.  I noticed that if they were not injecting enough energy, I didn't feel much resonance with them.  Those who could operate at the higher energy levels kept my concentration, regardless of the 100% linguistic barrier separating us.    Training people and giving public talks, basically requires the same skill set in communication terms.  Both need to be pumping out vast levels of energy throughout.  Remember, the level of energy we employ for a chat over coffee is not what we need to be tapping into when we are on stage.  Our role is now totally different and we have to move up some gears and adopt a much more powerful persona when we are on stage.   Vocal variety is so important.  If we are too soft or too strong all the way through, as if the volume control was stuck on the one setting, then we will lose the attention of our audience.  If the speaker is too low key in their delivery from start to finish, the audience quickly gets bored and they start daydreaming about something else or even more likely today, they are lunging for their phones to escape from us, to the lure of the internet.    If we are all relentless fire and brimstone, they get tired under the relentless bombardment from us.  What I noticed from the class participants was the variation in their vocal delivery kept my attention, even though I was oblivious to the meaning of what they were saying.  I thought, “Wow, if you can get this much impact in a foreign language, how much more potential is there when you are using your own native language when presenting”.  The issue is often we forget about this and we get stuck in the one groove throughout our talk.   None of the things I have mentioned here are new, complicated or difficult, but like a lot of things we know but don't do.  Teaching the candidates from Mongolia was a good reminder for me of things I should be paying more attention to in my presentations.  We all get into habits and lose some of the self-awareness we need to keep improving in our craft.  Let's not do that!    

Trill MBA Show - For Black Women Surviving Corporate America
How To Win People to Your Way of Thinking Part 1

Trill MBA Show - For Black Women Surviving Corporate America

Play Episode Listen Later Jun 6, 2022 30:21


S6: Ep 16 In this episode, we continue the breakdown of How To Win Friends & Influence People by Dale Carnegie. Section 3 of the book focuses on Influence! These principles help you conduct yourself in a way that allows you to obtain the outcomes you want at work. The post How To Win People to Your Way of Thinking Part 1 first appeared on Trill MBA Show.

CEO SECRETS
#256 Inc500 Fastest Growing Companies in America (2021) The Benefits of Hitting Rock Bottom with Andrew Horn, CEO at Tribute

CEO SECRETS

Play Episode Listen Later Jun 3, 2022 44:11


Andrew Horn didn't know what he wanted to do next coming out of college. While his friends were excited to head off to their first jobs, he didn't have a sense of purpose in his life and felt that he'd hit rock bottom. So when one of his friends pointed out that sitting there sulking about his situation wouldn't change anything, he knew he had to do something. He realized that he had a desire to be of service to other people deep down. And the times he volunteered to help disabled youth to go into adaptive sports were one of the few experiences that he was proud of. This led him to start a children's nonprofit, which would grow to become one of the premier adaptive athletic providers in the DC metro area. Finding his purpose gave Andrew that sustainable energy source to be better than what he thought he could be and to keep pushing forward. This is the same energy that encouraged him to successfully launch his business and help propel its growth by 1,734% over the past three years. Let us hear from Andrew Horn, CEO at Tribute, as he shares his journey from being a delinquent frat boy to finding his true purpose and building a business that uses technology to foster meaningful connections in the world. Top Takeaways: 06:07 The lowest point in Andrew's life that prompted him to turn things around 07:46 One of the benefits of hitting rock bottom 10:14 The reason behind Andrew's success 11:16 What science says about meaningful relationships 16:31 How Andrew built his network 19:09 The importance of purposeful work 23:34 How the idea for Tribute came about 31:29 How Tribute deals with acquiring new customers 35:19 What Junto is all about 39:25 Andrew's thoughts on psychedelics and their healing properties Book recommendations: Atomic Habits by James Clear Into the Wild by Jon Krakauer Delivering Happiness by Tony Hsieh To get in touch with Andrew Horn, go to LinkedIn: https://www.linkedin.com/in/andrewhorn/ Website: https://www.tribute.co/ About the guest: Andrew Horn started a children's nonprofit organization called Dreams for Kids DC when he was 21 years old. It is now one of the premier adaptive athletic providers in the DC metro area. He also leads Junto, a community for men. It is a practical curriculum that helps men come together in a candid and vulnerable setting to talk about things, get more clarity about their own sense of masculinity, and connect their identity to their values to have a more profound understanding of purpose. Today, Andrew Horn is an Austin-based social entrepreneur and the CEO of Tribute.co. This platform allows users to celebrate the people they care about through a video montage. He is also a writer and communication coach. Forbes Magazine named him "Dale Carnegie for the Digital Age."

Kapital
K35. Isra Bravo. Copywriting

Kapital

Play Episode Listen Later Jun 3, 2022 90:19


Tu mensaje puede ser divertido, sexy o controvertido, pero nunca aburrido. Llamar la atención, generar interés y cerrar la venta. Always Be Closing. Alec Baldwin vendía parcelas a puerta fría junto con Jack Lemmon y Al Pacino. Recuerda que tú no eres el protagonista. Todo comercial utiliza su particular repertorio: escasez artificial, factor wow, presión social, encanto o efecto ancla. Técnicas de persuasión que el economista descubrió hace poco, para luego aleccionar al vendedor de coches de segunda mano que lleva décadas implementándolas. Saul Goodman sí merecía el Nobel. Aprende de los mejores: Vin Diesel, Robert Preston o Toni Servillo (¡Berlusconi!)… y de Isra Bravo.Este boletín está patrocinado por 9 Oliveres.9 Oliveres es un aceite de oliva virgen extra ecológico creado por tres jóvenes ingenieros con un espíritu emprendedor y amantes de la agricultura. Javi, Blai y Joan consiguen un aceite de oliva de alta calidad aplicando las más modernas técnicas de gestión e ingeniería pero sin perder de vista sus raíces ni las enseñanzas de los antepasados. El aceite proviene de olivos centenarios y milenarios que crecen en las proximidades del parque natural Sierra de Mariola, en Alicante. Frente a la modernidad imperante, 9 Oliveres apuesta por volver a los orígenes, por hacer las cosas despacio y con calma, poniendo el máximo empeño en crear productos de calidad que cuidan tu salud. Conoce la historia de este magnífico proyecto agrícola. Accede a la tienda online de 9 Oliveres. Y prueba su aceite ecológico. Puedes beneficiarte de un 15% de descuento en todos los pedidos con el código KAPITAL.Apuntes:Escribo porque me gusta ganar dinero. Isra Bravo.Nobody wants to read your sh*t. Steven Pressfield.Ogilvy on advertising. David Ogilvy.How to create advertising that sells. David Ogilvy.The day you become a better writer. Scott Adams.How to write with style. Kurt Vonnegut.The Stanley Kubrick archives. Alison Castle.Portrait of the CEO as a salesman. James Koch.Cómo ganar amigos e influir sobre las personas. Dale Carnegie.What they don't teach you at HBS. Mark McCormack.Índice:1.28. Perderle el miedo al dinero. Las lecciones del sastre.15.10. «Nadie quiere leer tu mierda».22.51. Agradecimiento a los haters, los mejores promotores de la marca.34.24. Isra es incancelable. La antifragilidad de una lista de correo.43.29. Todos los niños saben vender y con los años lo van olvidando.51.20. Poner el foco en el producto y no en el cliente.1.02.36. Súbeles el precio para que valoren tu servicio.1.05.00. La obsesión por las métricas en los departamentos de marketing.1.13.28. Un CEO vendiendo su cerveza a los propietarios de los bares.1.16.50. Vendiendo, igual que ligando, nunca muestres necesidad.1.22.53. La peor forma de comunicar algo es por la ruta directa.

Life Curation Podcast by Andrina Tisi
058 | Liebe Mutig & Lass Dich Lieben - Viola Heller

Life Curation Podcast by Andrina Tisi

Play Episode Listen Later Jun 3, 2022 55:15


Von der HR- und Veränderungsexpertin in der Wirtschaft, und dem Change Management und Leadership, übers Yoga und Embodiment hin zur Mentorin für erfolgreiche Single Ladies. Das ist Viola Heller. Viola erklärt was der Unterschied zwischen aktiver und passiver Bindungsangst ist. Aber wir sprechen nicht nur darüber, woran wir diese Ängste erkennen können, sondern auch darüber wie wir zur Heilung, Transformation und Entspannung kommen können. Dann ist da noch der Titel “Liebe mutig und lass dich lieben”. Wir reden darüber, was genau dieser Satz in Viola's Augen bedeutet und ob die Worte “Einlassen, Zulassen und Seinlassen” möglicherweise eine ähnliche Bedeutung haben könnten. Viola Heller ist Mentorin für Single Ladies, die niemanden brauchen, um "komplett" zu sein und doch ihr Leben mit Mr. oder Mrs. Right teilen wollen. Ihre Fachthemen sind Bindungsangst, Mindset & Emotionale Intelligenz, ganzheitliche Persönlichkeitsent- wicklung und erfolgreiche Datingstrategien. ________________________________________ LINKS TO VIOLA Website: https://www.violaheller.com Facebook: https://www.facebook.com/ViolaHeller.Transformation Instagram: https://www.instagram.com/_viola_heller_/ Linkedin: https://www.linkedin.com/in/viola-heller-a3346a5a/ ________________________________________ LINKS MENTIONED IN THE INTERVIEW Wie man Freunde Gewinnt by Dale Carnegie: https://amzn.to/3MMVwIX Mindful Social Media Marketing by Bianca Fritz: https://amzn.to/3MRkB5C ________________________________________ CONNECT WITH ME Website: www.andrinatisi.com Instagram: www.instagram.com/andrinatisi/ Facebook: https://www.facebook.com/andrinatisiLIFECURATION

Witty & Gritty
Episode 157: Become a Better Listener

Witty & Gritty

Play Episode Listen Later Jun 1, 2022 25:08


In episode 157, “Become a Better Listener", we discuss how listening longer and more intently can further relationships. Learn how to become a better listener while knowing where to go when you need to be heard as well. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop the soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK FOR FULL SHOW NOTES Links From the Show How to Win Friends Mini Series How to Win Friends Book 21 Kicks Journals Betty the Lawyer, Episode 23 Kelly Smith, Episode 60 Get Out of Your Head Mini Series, Episodes 84-91 Love Language Mini Series, Episodes 141-150 I Am Rahab book, Autumn Miles Tara-Leigh Cobble, Episode 80 The Daily Audio Bible Move Mountains Literacy Dream Big Mini Series, Episode 92-100

Fearless Freedom with Dr. G
The Skill of Communication & Empowering the “Next Elon Musk”: Brenden Kumarasamy

Fearless Freedom with Dr. G

Play Episode Listen Later May 29, 2022 30:44


Brenden Kumarasamy is on a mission to empower the the next Elon Musk with education on communicating effectively.     As a coach of university students in performing well with their communication skills in case competitions, he discovered that all of the knowledge he had wasn't available on the internet for free.  He set out to change this.   He started his YouTube channel, MasterTalk with humble beginnings, recording videos from the couch in his mom's basement.  But that didn't take away from the value in the videos.     Despite his young age (22) when he started this business,  he recognized that many of the changemakers who wanted to make an impact in this world didn't have the resources they needed.  His goal is to offer free resources for those who can't afford a communication coach.   Learn more on the MasterTalk YouTube channel. Guest Bio: "I believe the next Elon Musk is a 7-year-old girl who can't afford a communication coach, so it's my duty to help her succeed with my free resources." - Brenden K.   After many years of doing presentation case competitions (think professional sports for nerds) in university, I accidentally developed a skill in helping others communicate effectively and started the YouTube channel MasterTalk because I realized that everything I was teaching them wasn't available for FREE on the Internet. I heard a ton of advice that didn't make much sense like "be yourself" or "get up on stage" or better "imagine everyone in their underpants". I pressed record on my phone, started filming videos on communication in my mom's basement, and now the goal is to help everyone master this important skill.   Brenden is the founder of MasterTalk, he coaches ambitious executives and entrepreneurs to become the top 1% communicators in their industry. He also has a popular YouTube channel called MasterTalk, with the goal of providing free access to communication tools for everyone in the world. You can check out Brenden's videos on his MasterTalk YouTube channel or learn more about his coaching services here: https://www.rockstarcommunicator.com/   ___________________ Subscribe to this podcast and download your favorite episodes to listen to later: AppleSpotify RSS Feed ___________________   ⚕️ Are you a woman healthcare professional who is struggling to juggle everything in your personal and professional life?  

High Impact Leaders
Daily Leadership Tip #4 – Make an Effort to Remember Names

High Impact Leaders

Play Episode Listen Later May 26, 2022 3:12


Continuing with day four of our Daily Leadership Tip Series, today we focus on remembering names.Have you ever been in one of those situations where you run into someone that you have met before and can't remember that person's name?  It can be an awkward situation for both you and the other person.   When we remember someone's name, we're telling him, “You're important.”  Therefore, when we forget a person's name, we may leave the opposite impression. Do you want great service at a restaurant?  Call the waitress by name when you place your order.   Want to be the center of influence at a party?   Introduce people you just met to others at the party.   People love to hear their own name.  In fact, Dale Carnegie said that “a person's name is to that person, the sweetest most important sound in any language.”If you want to be a good people person, focus on remembering names.  They will feel more important because you remembered, and they will think more of you as well. Week #1: Build Trust and Rapport Quickly Principle #4: Make an Effort to Remember Names. 

The Motivation Show
GUERILLA PUBLICITY - How to Get Yourself Noticed with Little or No Money

The Motivation Show

Play Episode Listen Later May 25, 2022 27:07


Jill Lublin is an international speaker on the topics of Radical Influence, Publicity, Networking, Kindness & Referrals. She has been praised as a modern-day Dale Carnegie of Radical Influence. She is the author of 4 Best Selling books including Get Noticed…Get Referrals and co-author of Guerrilla Publicity with Jay Conrad Levinson of Guerilla Marketing fame, and Networking Magic. She is a master strategist on how to position your business for more profitability & visibility in the marketplace. She is CEO of a strategic consulting firm & has over a quarter a century of experience working with over 100,000 people as well as media from around the world.  In this interview you will learn: -How effectively can people with big dreams rather than big bankrolls do their own PR -What are some free or low cost PR strategies that the average overwhelmed Solopreneur or small business can implement pretty easily - How to get on major TV Talk Show or Radio Shows without your own publicist -What radical influence is. -Her thoughts on mastering Social Media If you ever wanted to shine in the spotlight and be recognized and featured for your unique talents and hard work, this is one of the most important podcasts you will ever listen to. Learn more about your ad choices. Visit megaphone.fm/adchoices

Witty & Gritty
Episode 156: How to Memorize Names

Witty & Gritty

Play Episode Listen Later May 25, 2022 29:13


In episode 156, “How to Memorize Names", we talk about tips on ways to remember people's names better and more effectively. Hear how to have less awkward conversations when you can't remember someone's name, or not sure what to call them. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop the soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK FOR FULL SHOW NOTES Links From the Show How to Win Friends Mini Series How to Win Friends Book 21 Kicks Journals Joe Paris, Episode 61 Autumn Miles, Episode 140 Lindsay Paris, Episode 109 Glow Kids book Capturing Kids' Hearts FREE Passions & Giftings Finder

Tactical Leadership
Creating Magnetic Stories

Tactical Leadership

Play Episode Listen Later May 24, 2022 30:45


“We need to share stories to really get our people connected and engaged to our company values.” – Gabrielle Dolan In today's episode, we welcome Gabrielle Dollan. Gabrielle is a leadership expert and the author of several books, including "The 7 Day Starter Kit: How to Change the Way You Lead Forever" and "The Art of Strategic Communication." In this conversation, Gabrielle shares how storytelling has been an important tool for her in her work as a leader. She talks about how storytelling is an important part of effective communication and leadership, and how it can connect leaders to their employees and customers authentically.   [00:01 - 11:47] Storytelling Connects With People On A Personal Level Gabrielle on failing English as a student and experiencing imposter syndrome Getting her first leadership role Realizing the power of storytelling in business communication Sharing personal stories as a leader How she started teaching storytelling to businesses   [11:48 - 18:35] Understanding The Importance of Storytelling Teach leaders to improve on their storytelling skills in order to connect with their audiences The blindspots leaders have when in comes to storytelling Using storytelling for internal communications to motivate employees Engaging with customers with brand storytelling   [18:36 - 27:04] Storytelling As A Powerful Tool for Businesses Gabrielle on the catalyst that made her write her book Stories are what customers resonate with Instead of telling a timeline, share your “why” Make your story more relatable to your audiences Talk about mistakes and life lessons   [24:05 - 30:44] Closing Segment Gabrielle shares her insights on how storytelling can be used to empower leaders and create a legacy Connect with Gabrielle (links below) Join us for Tactical Friday! Head over tohttps://www.myvoicechallenge.com/discovermyvoice ( myvoicechallenge.com) to find out how you can discover your voice, claim your independence, and build that thriving business that you've always wanted!   Key Quotes:  “Storytelling is about communicating and influencing. Whether you're leading your team or whether you're pitching for work or whether you're strengthening the relationship with your clients to get more work, it's actually a really valuable skill.”  - Gabrielle Dolan “People aren't seeing the power of these stories and so there's a reluctance to put it out there and it takes courage.” - Gabrielle Dolan   Connect with Gabrielle Learn more about Gabrielle through her websitehttps://www.facebook.com/gabrielledolanconsulting/ ( Facebook),https://twitter.com/GabrielleDolan1/ ( Twitter),https://www.linkedin.com/in/gabrielledolan/ ( LinkedIn),https://www.youtube.com/channel/UClAs1ijUnlVKFTk8H4SEnmg ( YouTube), andhttps://www.instagram.com/gabrielledolan.1/ ( Instagram)! Check out herhttps://gabrielledolan.com/starterkit/ ( 7 Day Storytelling Starter Kit) and begin crafting stories for your business now!   Resources Mentioned: https://www.amazon.com/Real-Communication-How-Lead-True/dp/0730369722 (Real Communication: How To Be You and Lead True by Gabrielle Dolan) https://www.amazon.com/Stories-Work-Essential-Business-Storytelling/dp/0730343294 (Stories for Work: The Essential Guide to Business Storytelling by Gabrielle Dolan) https://www.amazon.com/Magnetic-Stories-Customers-Employees-Storytelling/dp/0730388514 (Magnetic Stories: Connect with Customers and Engage Employees with Brand Storytelling) https://www.amazon.com/Leaders-Guide-Storytelling-Mastering-Discipline/dp/1522686371 (Leader's Guide to Storytelling by Stephen Denning) https://www.amazon.com/Story-Factor-Inspiration-Persuasion-Storytelling/dp/0465078079 (The Story Factor by Annette Simmons) https://www.amazon.com/Wake-Me-When-Data-Over/dp/047048330X (Wake Me Up When The Data is Over by Lori L. Silverman) https://www.dalecarnegie.com/en (Dale Carnegie)   Did you love the value...

Ending Human Trafficking Podcast
276: Nonprofit Leadership with Coaching for Leaders host, Dave Stachowiak

Ending Human Trafficking Podcast

Play Episode Listen Later May 23, 2022 36:11


Sandie Morgan and Dave Stachowiak discuss how to navigate being a leader and making change during and post COVID. Dave gives tips on balancing leadership roles, how to grow as a leader, and early foundational tips for starting a nonprofit. Dave Stachowiak Dave is the host and founder of Coaching for Leaders, a top-rated management podcast downloaded 25 million times. With more than 15 years of leadership at Dale Carnegie and a thriving, global leadership academy, he helps leaders discover practical wisdom, build meaningful relationships, and create movement for genuine results. Dave is also founder of the Coaching for Leaders Academy, a year-long leadership development cohort. His credentials include a doctoral degree in organizational leadership from Pepperdine University, several international business leadership awards from Dale Carnegie, and graduation from Coach U. He also serves on the board of the Global Center for Women & Justice at Vanguard University and co-hosts the Ending Human Trafficking podcast with longtime friend, Sandie Morgan. Key Points Leaders in nonprofits balance: 1)Leading the organizations mission and big picture; and 2) Managing the complex day-to-day organizational management Having a community and partnering with others in the same field can be beneficial for leaders to gain new skills and learn from people who are working in the same sphere and similar roles. Nonprofit leaders, or individuals who want to become leaders, need to distinguish between what feels good in the moment and what is actually good for the movement. Building a strong team and knowing how and what to delegate is key to sustainability. Resources Coaching for Leaders The Vision Driven Leader: 10 Questions to Focus Your Efforts, Energize Your Team, and Scale Your Business by Michael Hyatt How to Sell Your Vision with Michael Hyatt | Coaching for Leaders podcast How Great Teams Find Purpose, with David Burkus | Coaching for Leaders podcast Business Model Generation Effective Delegation of Authority, with Hassan Osman | Coaching for Leaders podcast How to Work With a Board, with Denice Hinden | Coaching for Leaders podcast How to Define a Role, with Pat Griffin | Coaching for Leaders podcast Love the show? Consider supporting us on Patreon! Become a Patron Transcript Dave [00:00:00] You're listening to the Ending Human Trafficking podcast. This is episode number 276, Nonprofit Leadership with Coaching for Leaders host, Dave Stachowiak. Hey, that's me. Production Credits [00:00:12] Produced by Innovate Learning, maximizing human potential. Dave [00:00:31] Welcome to the Ending Human Trafficking podcast. My name is Dave Stachowiak. Sandie [00:00:37] And my name is Sandie Morgan. Dave [00:00:39] And this is the show where we empower you to study the issues, be a voice, and make a difference in ending human trafficking. Sandie, every two weeks we get together, we have a fabulous guest on who's an expert in some area to help us. Today you just have outdone yourself with the guest you have found. I am so impressed. Sandie [00:00:57] Oh, my goodness, Dave, I'm so excited to tell everybody that my guest is Dave Stachowiak. Yay. And let me just do, be a little bit formal here. His bio: Dave is the host and founder of Coaching for Leaders, a top rated management podcast downloaded 25 million times with more than 15 years of leadership at Dale Carnegie and a thriving Global Leadership Academy, he helps leaders discover practical wisdom, build meaningful relationships, and create movement for genuine results. Welcome to the Ending Human Trafficking podcast, Dave. Dave [00:01:44] What a pleasure to be here. I feel like I've been here before somehow. Sandie [00:01:49] Well,

Kid Contractor Podcast with Caleb Auman
Ep 196. Be Interested Not Interesting

Kid Contractor Podcast with Caleb Auman

Play Episode Listen Later May 23, 2022 27:46


Caleb shares a principle he learned from Dale Carnegie's "How To Win Friends and Influence People" book that has served him well in identifying and meeting the needs of clients and employees. Enjoy!   https://www.TheHardscapeAcademy.com https://www.togetherinthetrades.com/ Auman Landscape on YouTube Linktree/AumanLandscape @aumanlandscapellc www.GetJobber.com/Auman (14 Day Free Trial) https://www.greenfoundryco.com/ www.companycam.com/kcpodcast 14 days FREE and 50% off first 2 months Khohler Lawn & Landscape Society Event LMN Software Code: AUMAN25 Latux Diamond Blades: AUMAN   NDS Drainage Certification FREE: www.lawntrapreneuracademy.com  Mailing Address: Caleb Auman PO Box 203 Carroll, OH 43112 **********

Trill MBA Show - For Black Women Surviving Corporate America
6 Ways To Make People Like You Part 2

Trill MBA Show - For Black Women Surviving Corporate America

Play Episode Listen Later May 22, 2022 38:16


S6: Ep 15 In this episode, we continue the breakdown of How To Win Friends & Influence People by Dale Carnegie. After the previous episode, you may be asking yourself," How do I make people like me." Well, you can't make anyone do anything. However, you can work to increase your likability. Part 2 of the book is focused on 6 ways to make people like you. This episode dives into the last three principles. The post 6 Ways To Make People Like You Part 2 first appeared on Trill MBA Show.

All Home Care Matters
Discover the "Mindful Museum" Program Presented by Carnegie Museum of Art Pittsburgh

All Home Care Matters

Play Episode Listen Later May 21, 2022 42:59


All Home Care Matters was honored to welcome Lucy Stewart, Associate Curator of Education, Carnegie Museum of Art to share an exciting new program at the museum called "Mindful Museum". The new "Mindful Museum" program is designed for visitors over 55 years old. The “Mindful Museum,” is a suite of accessible programs and activities that expand Carnegie Museum of Art as a destination that nurtures the mind, body, and soul for visitors over 55. Mindful Museum will begin in May 2022 and run through December 2022. The following are the programs that are being offered through the "Mindful Museum": Art Paths | Wednesdays, all day, May 4 - December 28, 2022; on-site only. Drop-In Drawing | 1st and 3rd Wednesdays of the month, 9:30 - 11 a.m.; on-site only. Chair and Wheelchair Yoga | 2nd and 4th Wednesdays of the month, 9:30 - 10:10 a.m.; on-site as well as access to online recordings. Crash Course Art History Classes | Dates vary by month, 11:30 a.m. - 1:00 p.m.; on- site as well as access to online recordings. The Bank: Access to online recordings | Available any time.      

Daily Fire with John Lee Dumas
Dale Carnegie shares some DAILY FIRE

Daily Fire with John Lee Dumas

Play Episode Listen Later May 19, 2022 1:25


Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all. Dale Carnegie Check out John Lee Dumas' award winning Podcast Entrepreneurs on Fire on your favorite podcast directory. For world class free courses and resources to help you on your Entrepreneurial journey visit EOFire.com

Science at the Movies
Blast from the Past (1999)

Science at the Movies

Play Episode Listen Later May 19, 2022 67:08


It's been too long without our favourite comedy/adventure 90's hero, and this time he's joined by Alicia Silverstone. Meanwhile, Sissy Spacek is hamming it up in the basement with Christopher Walken, reading Dale Carnegie and Reader's Digest and developing an alcohol dependency. But Abi and Freda find a way to take this all very seriously. Cuban Missile Crisis? Terrifying! Fallout Shelters? Freaky and True! Tsar Bomba???? Get out of here!.It's party time in my radiation station..Here is some excellent material for you:Nukemap by Alex WellersteinVox videos on nuclear fallout shelters:https://www.youtube.com/watch?v=4gKhm09PKPQhttps://www.youtube.com/watch?v=uUcQ7hESI-M (Bert the Turtle)Cuban Missile Crisis:https://www.youtube.com/watch?v=1UbVuTXg4CQhttps://www.youtube.com/watch?v=NwnPo_A9LJA&t=2793s (Vasili Arkhipov and perspective of submariners in B59)Survey on Nuclear Fallout Sheltershttps://nuclearsecrecy.com/nukemap/Songs about Fallout Sheltershttps://www.youtube.com/watch?v=u7N9JeH3SzEhttps://www.youtube.com/watch?v=WFUqh7uF1G4 See acast.com/privacy for privacy and opt-out information.

Neuroscience Meets Social and Emotional Learning
Assistant Principal Dan Wolfe on ”Becoming the Change: Using the 5 SEL Competencies to Navigate Through Difficult Times”

Neuroscience Meets Social and Emotional Learning

Play Episode Listen Later May 18, 2022 56:43


“The best way to predict YOUR future is to CREATE it.” Abraham Lincoln And what better way to create our own life than to have our very own built in compass. BOOK RELEASE DATE: Memorial Day. Stay tuned.  Watch this interview on YouTube here https://youtu.be/tPFhP5mg-l4 On this episode you will learn: ✔︎ How Assistant Principal Dan Wolfe came up with a "moral compass" using the 5 SEL Competencies to help students and teachers navigate through difficult times. ✔︎ How to use the 5 SEL Competencies to stay on track. ✔︎ How to use Dan's Self-Assessment to see where our strengths and areas of improvement are. ✔︎ How to use a "Compass Check" to monitor our progress along the way. ✔︎ Insights and AHA Moments with using the 5 SEL Competencies as your "guide." For returning guests, welcome back, and for those who are new here, I'm Andrea Samadi, author, and educator, with a passion for learning, understanding difficult concepts, and breaking them down so that we can all use and apply the most current research to improve our productivity and results in our schools, sports environments, and workplace environments. Today, on EPISODE #216, we will be speaking with Dan Wolfe, an Assistant Principal from Pasco County, Florida, on his new book Becoming the Change[i]: Five Essential Elements That Guide Us Towards Becoming Our Best Selves-- that is coming out before Memorial Day Weekend. Dan reached out to me via Twitter to let me know he was about to release a new book that was inspired by a blog he started on Social and Emotional Learning called “Our Moral Compass” that led to him starting the Become the Change Podcast[ii] where Dan focuses on the five areas of social and emotional learning that we have been focused on with this podcast. I'm always looking for unique ways to share these important SEL skills, and I loved what Dan has created with his book that compares SEL skills to a moral compass that can used to keep us on track with our life. Before the title of the book changed, it was going to called Our Moral Compass, and evolved to Becoming the Change. What caught my attention with Dan, BEFORE I had even read this book, was the original title. I wondered how he was going to use the SEL competencies to help us navigate through difficult times in our life. We all need a moral compass, and without this, we can veer off track very quickly. How do you navigate through life when times are difficult? Do you have your own built in compass that keeps you on track? I look forward to speaking with Dan, learning how he is using the analogy of a moral compass to help his students learn, navigate their way through the complexities of life, by understanding and apply SEL in our schools today. Let's meet Dan Wolfe! Welcome Dan Wolfe, thank you for reaching out to me and sharing your new book, Becoming the Change. INTRO Q: Dan, what caught my attention with what you have created is not just the fact I can see that you have been immersed in teaching SEL for many years, which is clear from your blog and podcast, that I know is a lot of work on top of being an Assistant Principal and all that goes along with this full-time position. When I first saw your compass analogy, with the SEL competencies that we have been covering on this podcast since we launched, (we did add mindset to ours) but you've got the 5 Casel[iii] Competencies covered, it made me think of this powerful leadership activity I did many years ago involving a compass. I was dropped off in the middle of the woods with a cooler of food, (that I remember being very heavy) and a tent, (that was awkward to carry) and we had to navigate to our camp site using a compass. There had to have been at least 5 of us. This was years before I think Casel even came up with their 5 competencies, (or at least they weren't online) but they were all apparent on this trek from where we were dropped off in the woods, to where we needed to go (our campsite) where we met up with all of the other groups in one place. This activity was of course to bring to light how we “showed up” in life under a stressful, grueling, difficult task. I've thought of this activity many times over the years, as an example of all that's needed to guide us through life…but the one area that really helped, especially when at a crossroads, was navigating life, with a moral compass that came from within, choosing what I think was best for me at the time. How did you come up with this idea of the moral compass connected to these important SEL skills? Self-awareness came up as we all got to see ourselves and unique characteristics on this journey. Relationship skills seemed to be the most important as we had to come to a consensus with every decision we made. Obviously they had to be responsible decisions to allow us to get to where we were going (hopefully before dark) so we could set up our tent in the daylight. Social awareness was apparent as we had to think outside of ourselves and help others, and we of course had to manage ourselves, and make sure our emotions were regulated in this difficult task. Q1: Like my example of using a compass, we had to make sure we stayed on track as we moved from where we were, to our final destination. When we went off track, we lost (or wasted) time that was important for setting up our campsite that evening. What happens when we go off track with your compass analogy? Pick one of the competencies and explain how we can use your compass to navigate this competency through life. Q2: There's a lot behind this quote that you mention as a Compass Check. “You are the Captain of Your Own Ship. Never let society determine the direction of your moral compass.” (Page 12, Becoming the Change). I think of this for leaders who have to forge their own way, often going where no one has ever gone before them, or even like we spoke on a recent episode with Dr. Marie Gervais, with the former CEO of PepsiCo, Indra Nooyi, who was given a lower wage because she a woman, and a woman of color. She didn't even think of asking for more, since it was a “good” wage, but she knew she was being limited. In all the 5 competencies we usually know what to do to stay on track, but something gets in the way, takes us off course, and we don't do it. How can we use this compass check to be responsible for ourselves, and our direction, as we pursue our goals? Q3: Since anyone forging their own way will have come up against all of these statements, I wonder if you could review your Becoming the Change Self-Assessment Tool to pinpoint which one of the 5 competencies we need to focus on? I took this self-reflection tool, and while all the competencies are a work in progress, what showed up for me was self-awareness scored the highest with your score of  “I'm Headed in the Right Direction.” I know that I'm getting to know myself on a deeper level with each episode, and that my learning documented on this podcast, especially areas of growth that's apparent if we answer your questions honestly. I think there's always room for improvement and to learn more so I didn't check “I've reached my destination” EXCEPT for the same area you did on Relationship Skills and helping others grow, since this is what I'm doing with the podcast. What did you learn about yourself with this Self-Assessment? What do you see others learn with it? How can this tool be used like a compass to check our growth over time?   Q4: I couldn't help noticing the choices on your self-assessment (I'm not sure which direction to go in or where to begin) or I'm at a crossroads, because I've been there many times. There was the time I was urged to move in the direction of neuroscience, and it was a new field for me, and I was questioning whether this was the right direction for me. What advice would you offer someone who has checked “I don't know where to begin” or even when you've been working for some time and you hit a cross-road and are “somewhat stuck.” How would you help someone move past these 2 scenarios?   Q5: Chapter 2, Regulating Yourself Through Self-Management, you have a compass check about our true superpower. I heard podcaster Jay Shetty talking about superpowers and think we all have them, as we evolve, we get to know what they are. You put a quote in this chapter from Dale Carnegie about our True Superpower that I think is very important for us to all master.  “Everybody in the world is seeking happiness—and there is one sure way to find it. That is by controlling your thoughts. Happiness doesn't depend on outward conditions. It depends on inner conditions.”― Dale Carnegie, How to Win Friends and Influence People In a world that seems to push our buttons daily (gas prices are skyrocketing, stress in the workplace is at an all-time high) how can we ALL master this superpower and stay in control of our happiness when the outside world is trying it's best to sabotage our happiness? Q6: In Chapter 3, Social Awareness, you have a quote by Brian Tracy. “Successful people are always looking for opportunities to help others.”-Brian Tracy This is a big one for me, and what's crazy is that if you are not aware of your surroundings, this opportunity to lend a hand to another person can be missed. Your story about Sept 11th took me back to that time and I had only been living in the US a few months. The job I had come to do with youth had fell through, and I was at a crossroads, working out where I was going next, and to pay the bills, I found a job as a nanny at a local resort, and cleaned houses. Money was really tight. I remember standing in line at a grocery store and the guy in front of me was buying diapers (gosh after having kids, diapers were one of those necessities that you had to have, but boy where they expensive). I was NOT socially aware back then, and was thinking of myself, and in a split second I watched him not have enough money to pay for the diapers, and the check out clerk took them, and he ran out of the store. I missed an opportunity to help this guy, and I even tried to find him when I went outside of the store, but this has bothered me since that moment, over 20 years ago. Being socially aware is one thing, but being ready to act on it, when someone is in need is another. What have you noticed with social awareness and how to be prepared at all times to help others? Q7: Chapter 4 on Enhancing Your Relationship Skills, you quote that No One is Perfect “When you stop expecting people to be perfect, you can like them for who they are.” -Donald Miller   This reminded me of my last interview with Dr. Marie Gervais, and her book The Spirit of Work when I noticed that when we look at each person's spirit, that's for fuller expansion, we can only see greatness in this person, not their imperfections. How have you used this idea to enhance your relationships and look at everyone in this way? Q8: Chapter 5 Responsible Decision-Making you quote Gary Vaynerchuk who says “Your legacy is being written by yourself. Make the right decisions.” I love Gary V, and liked this quote because we all do have an incredible opportunity to leave an important legacy in our lifetime, that can impact others, for years after we are gone and create what you say as “an everlasting legacy.” What advice would you have here about being mindful of our decisions today, so that we can strengthen the legacy we are working our entire lifetime on? Q9: Is there something important that I have missed? Dan, I want to thank you very much for sharing your new book with us. I absolutely love the moral compass analogy, and know this will help many others navigate through these 5 SEL competencies with a clear path. For people who want to access your book, what is the best way? Is your website the best place for people to find you? CONNECT WITH DAN WOLFE Stay tuned for Memorial Day and the release of Becoming the Change. Website https://becoming-the-change.com/ Twitter https://twitter.com/ServLeadInspire  Thank you!! BIO: Dan Wolfe has served as an educator in Pasco County, Florida for more than 20 years. During this time, he has held roles as a teacher, instructional/district coach and administrator. He is currently an Assistant Principal at Sunray Elementary. He was selected as Pasco County's District Teacher of the Year in 2011-2012 school year. He is a part of the district's Social and Emotional Learning (SEL) Committee that recently established Pre-K through Grade 12 SEL standards. For the past two years Dan has written a blog and recorded a podcast called Becoming The Change (formerly Our Moral Compass) which focuses on a different quote each day and how we can best apply it towards becoming the change through our own moral compass and the five areas in SEL.  REFERENCES: [i] https://becoming-the-change.com/ [ii] https://podcasts.apple.com/us/podcast/becoming-the-change/id1498725281 [iii] https://casel.org/fundamentals-of-sel/what-is-the-casel-framework/  

Witty & Gritty
Episode 155: The Power of Smiling

Witty & Gritty

Play Episode Listen Later May 18, 2022 24:55


In episode 155, “The Power of Smiling", we talk about why a smile can have such a big impact on those around you. Genuinely smiling when connecting with others will better your relationships. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop the soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK HERE FOR FULL SHOW NOTES Links From the Show How to Win Friends Mini Series How to Win Friends Book 21 Kicks Journals Tiffany Armstrong, Episode 90

The Life By Taylor Podcast
THERE IS ONLY ONE YOU, START ACTING LIKE IT!

The Life By Taylor Podcast

Play Episode Listen Later May 16, 2022 18:46


On today's episode I read a chapter from the book "How to Stop Worrying and Start Living" by Dale Carnegie. The chapter I chose to read from is on worrying less about how others live their life and how to step into the power that comes with being yourself. Instagram: @lifebytaylor TikTok: @lifebytaylor To purchase the book: Click to Buy "How to Stop Worrying and Start Living" "Ghost Town" Remake Audio by Hey Kwarb (https://soundcloud.com/heykwarb) --- Support this podcast: https://anchor.fm/taylor-amrani5/support

Trill MBA Show - For Black Women Surviving Corporate America
6 Ways To Make People Like You Part 1

Trill MBA Show - For Black Women Surviving Corporate America

Play Episode Listen Later May 15, 2022 22:20


S6: Ep 14 In this episode, we continue the breakdown of How To Win Friends & Influence People by Dale Carnegie with a deep dive into Part 2 of the book. The post 6 Ways To Make People Like You Part 1 first appeared on Trill MBA Show.

Witty & Gritty
Episode 154: Why Others' Interests Matter

Witty & Gritty

Play Episode Listen Later May 11, 2022 25:30


In episode 154, “Why Others' Interests Matter", we discuss why it's important to pay attention to the interests of others. Through others' passions and hobbies, we can connect on a deeper level while being others-focused. We begin our book study mini series over Dale Carnegie's book, “How to Win Friends and Influence People in the Digital Age” in episode 151. Learn how to develop the soft skills needed to have a positive impact, lead others well, and help point others to Christ. CLICK FOR FULL SHOW NOTES Links From the Show How to Win Friends Mini Series How to Win Friends Book The 5 Love Languages (book) The 5 Love Languages Mini Series (episodes 141-150) 21 Kicks Journals Dream Big Mini Series (episodes 92-100) Kayse Morris, Episode 100 15 Laws of Invaluable Growth Mini Series Kelly Smith (behavioral specialist), Episode 60

The Tim Ferriss Show
#593: Richard Wiseman on Lessons from Dale Carnegie, How to Keep a Luck Diary, Mentalism, The Psychology of the Paranormal, Mass Participation Experiments, NLP, Remote Viewing, and Attempting the Impossible

The Tim Ferriss Show

Play Episode Listen Later May 10, 2022 113:23


Richard Wiseman on Lessons from Dale Carnegie, How to Keep a Luck Diary, Mentalism, The Psychology of the Paranormal, Mass Participation Experiments, NLP, Remote Viewing, and Attempting the Impossible | Brought to you by UCAN endurance products, Headspace easy-to-use app with guided meditations, and Helix Sleep premium mattresses. More on all three below.Richard Wiseman (@richardwiseman) holds Britain's only professorship in the public understanding of psychology at the University of Hertfordshire. He has published over 100 peer-reviewed articles examining the psychology of magic and illusion, the paranormal, luck, and self-help. His books on psychology, which include The Luck Factor: The Scientific Study of the Lucky Mind and 59 Seconds: Think a Little, Change a Lot, have sold more than three million copies worldwide, and his psychology-based YouTube videos have garnered more than 500 million views.Elizabeth Loftus, former president of The Association for Psychological Science, described Richard as “one of the world's most creative psychologists,” and The Independent On Sunday chose him as one of the top 100 people who make Britain a better place to live. In addition to his work in the field of psychology, Richard served as director of The Edinburgh Fringe Festival for eight years.He recently co-authored David Copperfield's History of Magic, and his next book, Psychology: Why It Matters, will be published later this year.Please enjoy!This episode is brought to you by UCAN. I was introduced to UCAN and its unique carbohydrate LIVSTEADY by my good friend—and listener favorite—Dr. Peter Attia, who said there is no carb in the world like it. I have since included it in my routine, using UCAN's powders to power my workouts, and the bars make great snacks. Extensive scientific research and clinical trials have shown that LIVSTEADY provides a sustained release of energy to the body without spiking blood sugar. UCAN is the ideal way to source energy from a carbohydrate without the negatives associated with fast carbs, especially sugar. You avoid fatigue, hunger cravings, and loss of focus.Whether you're an athlete working on managing your fitness or you need healthy, efficient calories to get you through your day, UCAN is an elegant energy solution. My listeners can save 30% on their first UCAN order by going to UCAN.co/Tim.*This episode is also brought to you by Helix Sleep! Helix was selected as the #1 overall mattress of 2020 by GQ magazine, Wired, Apartment Therapy, and many others. With Helix, there's a specific mattress to meet each and every body's unique comfort needs. Just take their quiz—only two minutes to complete—that matches your body type and sleep preferences to the perfect mattress for you. They have a 10-year warranty, and you get to try it out for a hundred nights, risk-free. They'll even pick it up from you if you don't love it. And now, Helix is offering up to 200 dollars off all mattress orders plus two free pillows at HelixSleep.com/Tim.*This episode is brought to you by Headspace! Headspace is your daily dose of mindfulness in the form of guided meditations in an easy-to-use app. Whatever the situation, Headspace can help you feel better. Overwhelmed? Headspace has a 3-minute SOS meditation for you. Need some help falling asleep? Headspace has wind-down sessions their members swear by. And for parents, Headspace even has morning meditations you can do with your kids. Headspace's approach to mindfulness can reduce stress, improve sleep, boost focus, and increase your overall sense of well-being.Go to Headspace.com/Tim for a FREE one-month trial with access to Headspace's full library of meditations for every situation.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.Sign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Navigating the Customer Experience
166: The Art of Listening and Gathering Product Feedback with Matt Young

Navigating the Customer Experience

Play Episode Listen Later May 10, 2022 28:11


Matt Young is the CEO of UserVoice, the first (and we think best!) product feedback and research tool for software companies around the world. Matt started his professional career as a software developer, right when web browsers were released. He developed innovative solutions on the web well before SaaS and Product Management were the ubiquitous terms that they are today.   Over his career, he has pushed for better ways to build software. And through all the changes in development methodologies, he has put the customer at the centre of everything his teams have built. This is what attracted him to UserVoice - an opportunity to make sure that teams building complex software solutions have direct access to the intended users - to make sure that the problems any company or development team are solving are actually worth solving.   Questions   Could you share a little bit about your journey with our listeners, in your own words? Could you tell us a little bit about UserVoice? To the average listener that's listening to this podcast, a little bit about the company, what does the company do? And what types of businesses do you primarily service? What about tips for improving feature request responses? Could you share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? Can you also share with us maybe one or two books that have had the biggest impact on you? It could be a book that you read a very long time ago, or even one that you've read recently that has really impacted you in a great way. If you could choose the best customer service or customer experience tip to give to our listeners who are business owners, what would be the most important tip that you would give them to ensure that their business is successful? Could you also share with us what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. Where can they find you online? Do you have a quote or a saying that during times of adversity or challenge you'll tend to revert to this quote, it kind of helps to get you back on track if for whatever reason you got derailed or you got off track.   Highlights   Matt's Journey   Matt shared that he had a pretty ordinary software development career starting off as an individual software developer, and then moving into management. The thing that he had experienced while doing all that was that he would notice that product teams would ask engineering teams, which are big and expensive and complicated to build things and didn't really have a good way to justify the reasoning behind that. He was really interested in hearing why customers thought what they were being asked to build was important, why it was an important problem to solve, why the solution they had in mind was a good one for them. And he just was really passionate about companies being connected to the users that they serve.   So, that's kind of what brought him to UserVoice. He started out as the VP of Engineering at UserVoice but over the years, they've spun out a couple of other products and other companies, so the original founder is now the CEO of a sister company of theirs, it's working on some parallel products, and UserVoice is his to run and build and all the responsibility and fun that comes with that.   What is UserVoice and What Does the Company Do?   Me: Could you tell us a little bit about UserVoice? To the average listener that's listening to this podcast, a little bit about the company, what does the company do? And what types of businesses do you primarily service?   Matt shared that UserVoice is a software as a service product and it's all oriented around making sure that you can gather any feedback that comes your way about your product, and that that feedback is available to the entire organization and can be analyzed and used to make products better. So, you guys have probably seen somewhere in your professional lives, a place where you had the opportunity to tell a team how they could make their product better, and that's evolved over the years and the way that that happens. There are annoying ways to do it, like with pop-up windows and there're really common ways to do it, like with surveys. But whether you've got a system in place or not, like people are providing feedback all the time, they're doing that in the middle of a sales demo, for example, they're saying what they do and don't like about the product, they're showing. They're doing that through support tickets, by asking about a thing they want to try to accomplish that may not be supported yet.   So, UserVoice the product makes it really easy for anyone who's in any position to hear customer feedback, either an employee of the company and support sales or success, or the customers themselves, have the ability to send whatever it is that's worrying them to the company and then gives the product team the ability to aggregate what is usually a pretty big mountain of data into something that helps them relate their product development plans to the goals that the company currently has. So, the short story is they're a software as a service product, but it's a business analysis tool that's built around product feedback.   Me: One of the things I was intrigued in getting your feedback on is, do you think customers should be driving the product roadmap?   Matt stated that that's a question that they get asked quite a bit and the funny thing about that is that a lot of the traditional like stereotypical personality type of a product manager is a very creative type person and he thinks they can feel a little bit threatened by saying, “Hey, your customers should drive your roadmap.”   And they think, “Well, what about me? What about the innovation and creativity that we have to bring to bear?”   He thinks it's a mistake to think of it as a black and white question like, should customers be driving a roadmap? “No.”   Should companies be creating a roadmap without customer input? “No, neither one is quite right.”   They need to use each other to really understand each other and meet to find common ground about the real problems that they're trying to solve. So, he basically views customer feedback as research inputs into a roadmap that's getting created. Not customers, like actually prioritizing things and steering the ship directly but they do have a lot of really valuable information for companies that can help them go to market with much greater success.   Tips for Improving Feature Request Responses   Matt stated that the typical product manager is getting asked to do a lot of things, they're getting asked by their co-workers to change the product to close a deal, for example, customers obviously have a lot of input. One thing that really makes a lot of product managers nervous is the fact that they know that they need to say no to a lot of these things just because of resource constraints, or that what they're being asked for doesn't necessarily fit the vision of the company. But getting comfortable saying no to people, he thinks it's just a matter of being more transparent with them. The customers of software, especially these days are getting more sophisticated and understanding how software is developed, how hard it is to make it perfect and do all the things that you want it to do.   So, he thinks transparency goes a really long way so when you do get feedback about your product, acknowledging the people that you're listening, making sure that they feel valued, and that the time they took to give you that feedback is something that you take seriously and find value in yourself, acknowledging that is important.   But then being very frank with what's the process, what's going to happen next. He doesn't think most customers would expect, “Okay, great, we're going to get to work on this right away.” That's not the way that software gets developed. But if you can explain to people like, “Hey, cool, thanks. I've made a note of this. We're going to talk about it with the team; we're going to keep our ears out for other customers like you who might need a similar kind of thing. And is it okay if we come back to you and have a conversation about this topic later when we decide to dig into it some more and get some more specific feedback from you about how your point of view has changed, about different solutions we're considering and all those things.” So, using customer feedback as an invitation to engage with a customer base, he thinks is a really good way to look at it.   Me: Now, as it relates to product development, a lot of a lot of customers I believe have challenges sometimes trying to identify what's the right type of product that they may need for their business. The customer feedback, it's definitely something you should get ongoing once you actually sold a product, or you've had an idea of what the design is going to look like and how it's going to affect the customer's life. But let's say you're at a developmental stage where you're not sure exactly what the market needs, how do you gather feedback at that point?   Matt stated that the best way to do that is through one on one interviews. And he thinks them being a one on one, he'd say in person, but more often than not, it's something like a Zoom call or a Skype call or something like that, where you're talking to people.   You want to get as high fidelity information as you possibly can from people and that usually requires a conversation, asking people to fill in a form, it's kind of a boring activity. You can't ask follow on questions, etc. And when you're just in that early stage of developing your product, you want to be able to interact with that customer and maybe observe how excited or indifferent they are about what you're building. Are they just eager and jumping out of their seat at the opportunity to use something like what you're describing to them? Or are they more middle of the road.   Most people are very polite, so they're not going to tell you that it's a bad idea or anything like that but they might not be excited about it and that's a pretty good sign that you might not be on to something that's truly differentiated in the market for you. So, they always say like, until you have 100 or so customers, doing interviews in person and not getting software systems in the middle of that connection between you and a customer is really important to do, where once you cross a threshold of a 100 or so customers, you need to have systems that can scale because your time is limited, and you couldn't possibly have conversations with every single one of them.   Me: Agreed. So feedback, your whole solution is built around feedback. And I think feedback is so important. How is it that you handle dealing with some of your clients? For example, here in Jamaica, I found that sometimes when organizations get feedback, whether it's in like in an electronic format, or it is submitted to them in a verbal conversation, sometimes the organizations get defensive and it comes over in their tone and their language.   Matt agreed and stated that if you think about feedback, when was the last time you went out of your way to go tell someone they were doing a great job? “Everything that you are doing, and your product is awesome, and I love it, don't change a thing.” That just doesn't happen. You might occasionally get a compliment about something they do like, but it's always going to come with something that people want to be different.   So, as a company who provides a product to people, get into the mindset that they're not judging you, they're not trying to tell you you've done a bad job, they're trying to express to you what problems they think you might be a partner to them and help solve are and if you view it that way, then it's a whole lot less threatening, you're less likely to get defensive.   It's never going to be all good news, it's mostly like, “Here are deficiencies that I think you have in your product and ways that it could be better.” But don't take it that way, take it to mean like, “Okay, these are opportunities that we have, that are potential improvements that could not only benefit our business, but really benefit these customers and what they're trying to do in their lives.”   They get a lot of people who come to them who are pretty nervous about opening up the door to get feedback about their products, because it does seem like a little bit of a bad news train that's going to come your way. But they always try to coach them that like, “Okay, well, would you feel better just doing this blind, fumbling around, building software hoping that you're right. Or would you rather have actionable real information from people, even if it is a little bit tough to take at times?” And inevitably, when you think about it like, “Yeah, I know need the information, it's just we've been working so hard, and everyone's poured their hearts into it and I don't know if I can take hearing all the ways that people don't like it.” But it's okay, you'll get through it, we're all tough human beings. So it'll serve you well in the long run.   Me: That's really, really good advice. And it's good to know that even though you're an organization that's focused on feedback, you do offer some form of coaching with your clients, to kind of get them in that mindset to change your perspective, because you are correct. If you change your perspective and look at it as an opportunity, which generally speaking, I don't think the customer would come back to give you feedback if they didn't want to continue using your product.   Matt agreed. They wouldn't bother, the fact that they spared some time for you is a really good sign. It shows a degree of passion. As he's thinking about this, he's thinking about the world's most successful companies and you might in your mind, say, “Well, they've got it made, they've got these huge customer bases that are rolling in money.” But if you think about their world, they have even more feedback coming their way that's even more critical coming from all different directions in the world, because they are so popular. So it never ends, you're always going to get advice either unsolicited or solicited about how it could be better. So use it, use it to your advantage, make it a tool, not a threat.   App, Website or Tool that Matt Absolutely Can't Live Without in His Business   When asked about online resource that he cannot live without, Matt shared that the app for him, it's Superhuman, the email client. They, like a lot of companies when the pandemic started shifted to working remotely and so even more than ever, his world is driven by email. So having a very efficient system in place that drives the mountain of email that shows up in his inbox every day, you can pry Superhuman out of his cold dead hands. And one of the things he likes about Superhuman also is that they're very public about the way that they do assess its value and build it. And Rahul Vohra who runs Superhuman, is a really interesting resource to look at from a product management perspective. So on two fronts, it's a great product and the way that they work on it is really interesting.   Books that Have Had the Biggest Impact on Matt   When asked about books that have impacted him, Matt stated that he'll share two because there's just one very old one that he read a long time ago and there's one relatively newer one that he thinks is really important. The older one is an old favourite that he's sure you've all heard of, How to Win Friends & Influence People by Dale Carnegie. And the reason he likes it so much is that he's an introvert. And introverts are not shy, they're not afraid of social interactions or anything like that but it drains energy to have a lot of interactions with people.   And How to Win Friends & Influence People was really to him the beginning of understanding behavioral psychology and learning how to do that on a person to person basis really set the foundation for thinking about how to build software products that speak to the psychological motivations behind what people do and don't do. So to him, it was kind of like the impetus to get started with what turned into a much bigger thing so they study psychology to try to make sure that their products are really good too. And it's a very approachable thing, especially if you listen to the audio book, whoever they got to narrate; it just feels like a warm blanket on a cold day, that guy's voice is great.   The other one he'd recommend, it's along the same lines, there's a book by Yuval Noah Harari called Sapiens: A Brief History of Humankind and it's this very interesting discussion about the evolution of mankind and the various phases that it's gone through, even going back to like cavemen. But looking at the Iron Age, the Stone Age, all the different ages that we've gone through, and even more recent history. It even looks at things like religion through the lens of all the different eras. There was a time in history where multiple Gods was the norm. And the days we live in today, one God is the norm. And by looking at things way zoomed out like this, and humankind, you start to see the patterns of what changes and what stays the same with all of us over time and it's just this fascinating, very unusual perspective on humankind that he thought was really interesting.   Important Customer Experience Tips for Business Owners to Ensure That Their Business is Successful   Me: Now, Matt, could you also share with us and this is a bonus question. It wasn't in the conversation flow, but I feel like you give us an amazing answer. So the question is, if you could choose the best customer service or customer experience tip to give to our listeners who are business owners, what would be the most important tip that you would give them to ensure that their business is successful?   Matt stated that he's going to say something that is a variation of like, make sure people aren't just the numbers to you and to put that into very tactical terms, call people by their name, and view them as an actual human being. If you're answering a support ticket, it's very easy to view things as an email that's coming through without a person behind it, who's having an actual problem, or having a good day or a bad day or frustration or excitement about what you're doing.   But if you can always be visualizing the person behind it, and the fact that they go beyond this relationship that you have with them about your product, and they are a human being that is just like you in terms of their hopes and dreams and fears and the lives that they lead, it's going to make you a much more empathetic provider of services and that goes a really, really long way in the success of businesses.   What Matt is Really Excited About Now!   Matt stated that this is actually something he's really, really excited about. They just switched to a four day workweek, UserVoice did. And he thinks it's common in some areas of Europe, Scandinavia, in particular is kind of leading the way on it. But not a lot of American companies have tried this out and he thinks that's born of a few things and it's conjecture on his part but he thinks it's just lack of trust that a lot of companies have in their workforce, which he thinks is a huge mistake. But they're a relatively small company, and they try to be very experimental in what they do. And in doing so, they started a four day workweek experiment about six weeks ago. And they laid out what their goals were, their goals were concrete, they wanted to make sure that their output was just as good as it is with a five day work week. But they wanted to make sure that people had more time to pursue their lives outside of work.   And it's been an epically good experience across the board, he's sent out a survey every two weeks since they started asking people if they would continue if they had to decide today, and then asking about what some of the pros and cons have been. And people will tell you, like, “My days are busy, but they're very engaging. And I feel like this scarcity of time makes me choose my battles really carefully.”   And then, the one thing as an example, a guy named Tori, who's a product manager on their team, he has date morning with his wife every Friday morning, because the kids are at school, and his wife's favourite thing to do is to go have breakfast at a restaurant. And so, they just do this every Friday, it's like, “My marriage is better, my connection to my wife is better, and I enjoy my job more.” So this is something he thinks more companies should look into. It's been great for them.   Me: I totally agree. Lovely, I love that. I really, really love that, I'm sure your employees must be totally excited that the organization is taking this leap forward. And you're doing it in a country or territory where it's not widely adopted as yet, hopefully, it will be eventually, as you had mentioned.   Matt shared that he has a hard time imagining going back to I five day workweek, it's only been a month and a half after working professionally for 35 years.   Me: I've spoken to so many people that said that they don't know what it would be like to go back into the office. And like here in Jamaica, we were kind of emerging out of the pandemic like a lot of other countries are, but there are a lot of organizations who they just can't see and I think it's because they don't have the systems and tools in place, really but they just can't see their business operating with their team members, majority of them operating from home, and some of them in all honesty, really don't need to be in a physical space, in a building, in a business district area to come and get the job done. I think if they had the right productivity tools to kind of measure and as you said, they were able to clearly identify what their goals are, and are still able to achieve those goals with their team members working from home, it's very doable.   Matt stated that it does take trust on the part of the leadership of the organization, that you've hired the right people and that a lot of companies say this, but he thinks a lot of companies, it's lip service that, “I don't care what you do, as long as you get your work done.” There are other companies that if they find out, “I took an hour long walk at lunch, because I wanted to, they might get judgy about that,” which is why if you're getting good stuff done, it doesn't make any sense. So, he agrees. It's very similar to the remote versus office problem, and he doesn't need to watch someone work to know that they're doing a good job; he wants to see the results of what they do.   Where Can We Find Matt Online   LinkedIn – Matt Young Email – matt@uservoice.com   Quote or Saying that During Times of Adversity Matt Uses   When asked about quote or saying that he tends to revert to, Matt stated that he doesn't have a quote; his mind just doesn't work that way. If people ask him about like people that he follows and all that stuff, he tends not to do that, he tends to just assimilate his worldview into something that is influenced in small and big ways by all the different things he's read or all the different people that he interacts with. But he thinks that the most important thing that he tries to keep in mind, especially these days, it was highlighted by the pandemic happening is that your life is not your job.   To him, the most important thing is the positive impact that you have on the earth in the time that you're here. Most specifically, the people around you. He grew up outside New York City so sometimes his language can be colourful, so he won't say it; don't be a you know, what is, the thing that drives him all the time, other people are just as stressed as you are, they're less privileged than you are, just have a bit of empathy for them.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners   Links How to Win Friends & Influence People by Dale Carnegie Sapiens: A Brief History of Humankind by Yuval Noah Harari   The ABC's of a Fantastic Customer Experience   Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.”   The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. 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