DHU Unmuted

Pancakes or waffles? Is it called Growth Services or Brokerage? Succession or Yellowstone? Kiowa (Ki) Saunders, General Manager of Dirty Hands' Growth Services, answers the questions that truly matter on this episode of “Unmuted”! Learn how he puts his big old arms around this branch of the business, Patrick Swayze-style, to ensure its success, one puzzle piece at a time! Discover what it takes to be part of his team and what he sees for the future of the program! 1:03-5:20 Lightning Round 5:21-9:43 Kiowa's Work History: What Did You Do Before Dirty Hands? 9:44-12:00 What is Growth Services and What Value Does it Bring? 12:01-16:25 What Do You Think is a Misconception About Growth Services? 16:45-20:19 What is a Typical Day in a Growth Services Role? 20:20-24:30 What Does a Growth Services' Brand Typically Look Like? 24:40-27:51 What Are the Top Three Competencies For Someone in Growth Services? 27:52-30:03 Growth Services' Structure 30:04-31:00 Who's a Good Internal Resources to Ask More Questions About Growth Services? 31:02-32:23 Spill the Tea on the Team! 32:26-36:07 Where Do You See Growth Services in Five Years? 36:08-36:36 The Value of Growth Services in Three Sentences or Less 36:42-39:35 Favorite Food Memory 39:43-41:20 Mottos, Analogies, and Final Thoughts

Some call her TDubs, TK or simply, T! Most know her as Theresa Wallace, Brand Manager Extraordinaire! She is the woman of many names, many hats and Dirty Hands' resident Mother Nature. Want to know what it was like to be a brand manager before brand management was a "thing?" Theresa brings us back to the floor of the Milford retreat house and guides us down her career path, uncovering what it was like “back then” and the things that keep her coming back. 1:37 to 7:51 Lightning Round 7:52-16:35 Get to Know Theresa: T Dubs' History at Dirty Hands 16:37-22:36 The Typical Day as a Brand Manager 22:37-27:46 Whether We're an OG, Newbie or In Between, We All Have Elements of Our Role That Induce Anxieties 27:47-29:46 What Makes the Brand Manager Team Work So Well? 29:47-34:00 What are the Main Role Competencies of a Brand Manager? 34:00-40:53 What is an Example of a Small Win that Makes a BIG Impact? 40:53-43:52 What Advice Would You Give Someone Who's Interested in Brand Management? 43:44-48:50 What is a Brand Manager's Relationship With a Field Director? (BONUS: Would You Rather? Field Directors Edition) 49:00-55:33 What Have You Taken From Your Roles at Dirty Hands That You Implemented in Your Own Business? (Jack Frost Body Powder) 51:53-55:00 Uncovering the Human Element 55:34-1:00:35 What is Your Best Memory at Dirty Hands?

Next up we've got Former DH Alumni & Current Conventional Market Lead Josh Tynan. Tiny Baby Joshy is joining us from the road as he pioneers the new Conventional Target program! His unique journey led him to spend time at GTS Kombucha before it brought him back here. He talks Yoga studios, learning curves and what it's like to overcome being really uncomfortable! 2:18 Josh's work history 3:36 Day to Day as a Territory Sales Manager 7:19 What are the Role Competencies for a Territory Sales Manager? 9:33 What was the Biggest Difference Working With a Portfolio of Brands to One? 10:52 How Difficult Was it Going to Unfamiliar Retailers? 16:37 What is Something That Surprised You Working Outside of DH? 19:31 What Do You Wish You Had More of From Dirty Hands to Have Prepared You For Your Next Role? 24:21 What Piece of Advice would you give someone who is looking to go elsewhere? 30:24 How Did You Add Value When You Were in a Situation Where You Couldn't Get Dirty? 36:32 What Did You Learn at GT'S That is Helping You in Your Current Role as a Conventional Market Lead? 40:24 Wrap Up

We talk to DH Alumni, Kyle Krull, Director of Sales (West) at Kettle & Fire Bone Broth. We cover imposter syndrome, his favorite DH memories and how his store-level experience translated to his success at headquarters! Then and now, a walk down memory lane (2:18) Imposter syndrome (10:45) Store level experience translates to HQ level (12:35) What does it look like to get Dirty when you're not at store level? (13:04) What is your advice for someone who would like to advance? (17:02) What competencies do you need as a Sales Director? (22:43) What do you wish you had more of from Dirty Hands to have prepared yourself for your next role? (25:06) What is your best memory at Dirty Hands? (26:50) Kyle's shoutouts (33:45) Advice and the power of your connections (34:33) Wrap up (36:27)