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General Manager of ALF Insight and podcast host, Amanda Rosevear, interviews Dawn Le Men, Sales Director at Boom Radio, to discover the importance of the ‘silver pound' audience and how Boom Radio has gone from strength to strength in the radio industry. Dawn discusses her extensive career in media, including the transition from television to radio, and the unique challenges and successes of working in a start-up environment. Amanda and Dawn talk about the challenges of selling to brands, the impact of industry changes and the rise of AI. 00:00 Introduction and Background01:00 Career Journey in Media05:54 Transition to Radio and a Startup Environment11:51 Success of Boom Radio14:37 Understanding the Silver Pound Audience19:17 Challenges in Selling to Brands22:16 Navigating Industry Changes24:33 Memorable Wins and Lessons Learned29:02 Quickfire Questions and Personal InsightsIf you want to do business with the UK's leading brands, request an ALF Insight demo. Hosted on Acast. See acast.com/privacy for more information.
In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan are joined by Marcy Stoudt, CEO and partner at Revel Search and Revel Coach. Marcy shares actionable advice on networking with intention, understanding energy management, and distinguishing between opportunity and position when evaluating career moves. Whether you're a leader, sales professional, or someone navigating a career transition, Marcy's insights will help you approach networking and interviewing with the right mindset to find roles that truly align with your values and energize you.KEY TAKEAWAYS[00:01:24] Networking strategies: Build connections subtly without signaling job hunting.[00:01:43] Energy management vs. time management: Why knowing what energizes you matters.[00:02:51] Assessing energy alignment in job roles: Questions to uncover what fuels or drains you.[00:03:31] The role of mindset: How being in the right energy state affects job searching outcomes.[00:04:54] Opportunity vs. position: Why a lower title at a better company may be the smarter choice.QUOTES[00:01:43] "I don't believe in time management; I believe in energy management."[00:02:51] "If you're not honest about what gives you energy and what doesn't, that's on you.[00:03:49] "When you're in a good space, you think differently, you email differently, and you work harder."[00:05:16] "Don't confuse opportunity with position. Let go of your ego and focus on long-term growth."Listen to the full conversation with Marcy Stoudt through the link below.https://revenue-builders.simplecast.com/episodes/mastering-work-life-balance-with-marcy-stoudtEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
Stuart Pollington was born in the United Kingdom and grew up there. After college he began working and along the way he decided he wanted to travel a bit. He worked in Las Vegas for six months and then had the opportunity to work for a year in Australia. He then ended up doing some work in Asia and fell in love with Thailand. For the past 20 years he has lived in Thailand where he helped start several entrepreneurial endeavors and he began two companies which are quite alive and well. My discussion with Stuart gave us the opportunity to explore his ideas of leadership and entrepreneurial progress including what makes a good entrepreneur. He says, for example, that anyone who wishes to grow and be successful should be willing to ask many questions and always be willing to learn. Stuart's insights are quite valuable and worth your time. I believe you will find most useful Stuart's thoughts and ideas. About the Guest: Stuart Pollington is a seasoned entrepreneur and digital strategist who has spent over two decades building businesses across the ASEAN region. Originally from the UK, Stuart relocated to Thailand more than 20 years ago and has since co-founded and led multiple ventures, including Easson Energy and Smart Digital Group. His experience spans digital marketing, AI, and sustainability, but at the heart of it all is his passion for building ideas from the ground up—and helping others do the same. Throughout his career, Stuart has worn many hats: Sales Director, CTO, Founder, Digital Marketer and growth consultant. He thrives in that messy, unpredictable space where innovation meets real-world execution, often working closely with new businesses to help them launch, grow, and adapt in challenging environments. From Bangkok boardrooms to late-night brainstorms, he's seen firsthand how persistence and curiosity can turn setbacks into springboards. Stuart's journey hasn't always been smooth—and that's exactly the point. He's a firm believer that failure is an essential part of the learning process. Whether it's a marketing campaign that flopped or a business idea that never got off the ground, each misstep has helped shape his approach and fueled his drive to keep moving forward. Ways to connect with Stuart: https://www.linkedin.com/in/stuartpollington/ www.smart-digital.co.th www.smart-traffic.com.au www.evodigital.com.au https://easson.energy About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson ** 01:21 Well, hello, everyone. Once again, it is time for an episode of unstoppable mindset. And today we have a guest, Stuart pullington, who is in Thailand, so that is a little bit of a distance away, but be due to the magic of science and technology, we get to have a real, live, immediate conversation without any delay or anything like that, just because science is a beautiful thing. So Stuart is an entrepreneur. He's been very much involved in helping other people. He's formed companies, but he likes to help other entrepreneurs grow and do the same things that he has been doing. So I am really glad that he consented to be on unstoppable mindset. And Stuart, I want to welcome you to unstoppable mindset. And thank you for being here, Stuart Pollington ** 02:14 Ryan, thank you for the invitation, Michael, I'm looking forward to it. Michael Hingson ** 02:18 And Stuart is originally from the United Kingdom, and now for the past, what 20 years you've been in Thailand? Yes, over Stuart Pollington ** 02:27 a bit over 20 years now. So I think I worked out the other day. I'm 47 in a couple of weeks, and I've spent more than half of my life now over in Asia. Michael Hingson ** 02:39 So why do you like Thailand so much as opposed to being in England? Stuart Pollington ** 02:46 It's a good question. I mean, don't get me wrong, I do, I do like the UK. And I really, I really like where I came, where I'm from. I'm from the south coast, southeast, a place called Brighton. So, you know, pretty good, popular place in the UK because of where we're situated, by the, you know, on the on the sea, we get a lot of, you know, foreign tourists and students that come over, etc. I mean, Asia. Why? Why Asia? I mean, I originally went traveling. I did six months in America, actually, first in Las Vegas, which was a good experience, and then I did a bit of traveling in America, from the West Coast over to the East Coast. I did a year in Australia, like a working holiday. And then on my way back to the UK, I had a two week stop over in Thailand, and I went down to the beaches, really enjoyed kind of the culture and the way of life here, if you like. And ended up staying for a year the first time. And then after that year, went back to the UK for a little bit and decided that actually, no, I kind of liked the I liked the lifestyle, I liked the people, I liked the culture in Thailand, and decided that was where I wanted to kind of be, and made my way back Michael Hingson ** 04:13 there you are. Well, I can tell you, Las Vegas isn't anything like it was 20 years ago. It is. It is totally different. It's evolved. It's very expensive today compared to the way it used to be. You can't, for example, go into a hotel and get an inexpensive buffet or anything like that anymore. Drinks at the hum on the on the casino floors are not like they used to be, or any of that. It's it's definitely a much higher profit, higher cost. Kind of a place to go. I've never been that needy to go to Las Vegas and spend a lot of time. I've been there for some meetings, but I've never really spent a lot of time in Las Vegas. It's a fascinating town. Um. One of my favorite barbecue places in New York, opened up a branch in Las Vegas, a place called Virgil's best barbecue in the country. And when they opened the restaurant, the Virgil's restaurant in Las Vegas, my understanding is that the people who opened it for Virgil's had to first spend six months in New York to make sure that they did it exactly the same way. And I'll tell you, the food tastes the same. It's just as good as New York. So that that would draw me to Las Vegas just to go to Virgil's. That's kind of fun. Well, tell us a little about the early Stuart kind of growing up and all that, and what led you to do the kinds of things you do, and so on. But tell us about the early Stuart, if you would. Stuart Pollington ** 05:47 Yeah, no problem. I mean, was quite sporty, very sporty. When I was younger, used to play a lot of what we call football, which would be soccer over, over your way. So, you know, very big, younger into, like the the team sports and things like that, did well at school, absolutely in the lessons, not so great when it came to kind of exams and things like that. So I, you know, I learned a lot from school, but I don't think especially back then, and I think potentially the same in other countries. I don't think that the the education system was set up to cater for everyone, and obviously that's difficult. I do feel that. I do feel that maybe now people are a bit more aware of how individual, different individuals perform under different circumstances and need different kind of ways to motivate, etc. So, yeah, I mean, I that that was kind of me at school. Did a lot of sport that, you know was good in the lessons, but maybe not so good at the PAM studying, if you like, you know the studying that you need to do for exams where you really have to kind of cram and remember all that knowledge. And I also found with school that it was interesting in the lessons, but I never really felt that there was any kind of, well, we're learning this, but, and this is how you kind of utilize it, or this is the practical use of what we're learning for life, if that, if that makes sense. Yeah. So, you know, like when we were learning, and I was always very good at maths, and I love numbers, and you know, when we were learning things in maths and things like that, I just never felt that it was explained clearly what you would actually use that for. So when you're learning different equations, it wasn't really well explained how you would then utilize that later in life, which I think, for me personally, I think that would have made things more interesting, and would have helped to kind of understand which areas you should focus on. And, you know, maybe more time could have been spent understanding what an individual is good at, and then kind of explaining, well, if you're good at this, or passionate with this, then this is what you could do with it. I think I remember sitting down with our I can't they would have been our advisors at the time, where you sit down and talk about what you want to do after school, and the question was always, what do you want to be? Whereas, you know, for me personally, I think it would have been more useful to understand, what are your passion you know? What are you passionate about? What are you good at? What do you enjoy doing? And then saying, Well, you know, you could actually do this. This is something you could do, you know. So you could take that and you could become, this could be the sort of career you could do, if that makes sense. So anyway, that that was kind of like, like school and everything like that. And then after school, you know, I didn't, I worked for a couple of years. I didn't really know what I wanted to do. Funnily enough, there was actually a Toys R Us opening in Brighton in one of the summers she went and got, I got a summer job there at Toys R Us. And I really enjoyed that. Actually, that was my first step into actually doing a bit of sales. I worked on the computers. So we were, you know, selling the computers to people coming in. And when we opened the store, it's a brand new store. You know, it was just when the pay as you go. Mobile phones were kind of just coming out. We had Vodafone analog, but it was the non contract where you could just buy top up cards when they first came out, and I remember we were the first store, because we were a new store. We were the first store to have those phones for sale. And I remember just being really determined to just try and be the first person to just sell the first ever mobile phone within Toys R Us. And I remember I started in the morning, and I think my lunch was at, say, 12, but I missed my lunch, and I think I was up till about one, one or 2pm until finally I managed to find someone who, who was, who me, had that need or wanted the phone, and so I made that first sale for toys r us in the UK with the mobile phone, and that that, in itself, taught me a lot about, you know, not giving up and kind of pushing through and persevering a bit. So yeah, that that was kind of my, my early part. I was always interested in other cultures, though. I was always interested at school, you know, I do projects on Australia, Egypt and things like that. And, you know, in the UK, when you get to about, I think similar, similar to America, but, you know, in the UK, where you either before or after uni, it's quite usual to do, like, a gap year or do a bit of traveling. And I just kind of never got round to it. And I had friends that went and did a gap year or years working holiday in Australia, and I remember when they came back, and I was like, Yeah, you know, that's that's actually what I want to do. So when I was about 22 it was at that point, and I'd worked my way up by them from Toys R Us, I'd already moved around the country, helped them open new stores in different locations in the UK. Was working in their busiest story of in Europe, which was in London. But I decided I wanted to kind of I wanted to go and travel. So I remember talking to my area manager at the time and saying, Look, this is what I want to do. I had a friend who was traveling, and he was meeting up with his sister, and his sister happened to be in Las Vegas, which is how we, we kind of ended up there. And I remember talking to my area manager at the time and saying that I want to leave, I want to go and do this. And I remember him sat down just trying to kind of kind of talk me out of it, because they obviously saw something in me. They wanted me to continue on the path I was doing with them, which was going, you know, towards the management, the leadership kind of roles. And I remember the conversation because I was saying to him, Look, I want, I want to, I want to go and travel. I really want to go. I'm going to go to Las Vegas or to travel America. And his response to me was, well, you know, if you stay here for another x years, you can get to this position, then you can go and have a holiday in America, and you could, you can get a helicopter, you can fly over the Grand Canyon, and kind of really trying to sell me into staying in that path that they wanted me to go on. And I thought about that, and I just said, No, I don't want to just go on a holiday. I really just want to immerse myself, and I just want to go there, and I want to live the experience. And so yeah, I I left that position, went to Las Vegas, ended up staying six months. I did three months. Did a bit in Mexico, came back for another three months. And that's where I met a lot of different people from different countries. And I really kind of got that initial early bug of wanting to go out and seeing a bit more of the world. And it was at that point in my life where I was in between, kind of the end of education, beginning of my business career, I guess, and I had that gap where it was the opportunity to do it. So I did, so yeah, I did that time in America, then back to the UK, then a year in Australia, which was great. And then, yeah, like I said, on the way home, is where I did my stop over. And then just obviously fell in love with Thailand and Asia, and that became my mindset after that year going back to the UK. My mindset was, how do I get back to Thailand? You know, how do I get back to Asia? I also spent a bit of time, about five years in the Philippines as well. So, you know, I like, I like, I like the region, I like the people, I like the kind of way of life, if you like. Michael Hingson ** 14:23 So when you were working in the Philippines, and then when you got to Thailand, what did you do? Stuart Pollington ** 14:30 Yeah, so I mean, it all starts with Thailand, really. So I mean, originally, when I first came over, I was, I was teaching and doing, trying to kind of some teaching and voluntary stuff. When I came back, I did a similar thing, and then I got, I get, I wouldn't say lucky, I guess I had an opportunity to work for a company that was, we were, we were basically selling laptop. Laptops in the UK, student laptops, they were refurbished like your IBM or your Dell, and we they would be refurbished and resold normally, to students. And we also, we also used to sell the the laptop batteries. So we would sell like the IBM or Dell laptop batteries, but we sell the OEM, you know, so we would get them direct from, from from China, so like third party batteries, if you like. And back in the day, this is just over 20 years ago, but back then, early days of what we would call digital marketing and online marketing. And you know, our website in the UK, we used to rank, you know, number one for keywords like IBM, refurb, refurbished. IBM, laptop Dell, laptop battery, IBM battery. So we used to rank above the brands, and that was my introduction, if you like, to digital marketing and how it's possible to make money online. And then that kind of just morphed into, well, you know, if we're able to do this for our own business, why can't we do this for other businesses? And that would have been the, you know, the early owners and founders of the of smart digital and smart traffic seeing that opportunity and transitioning from running one business and doing well to helping multiple businesses do well online and that, that was the bit I really enjoy. You know, talking to different business owners in different industries. A lot of what we do is very similar, but then you have slightly different approaches, depending on them, the location and the type of business that people are in. Michael Hingson ** 16:47 Well, you, you have certainly been been around. You formed your own or you formed countries along the way, like Eastern energy and smart digital group. What were they? Right? Stuart Pollington ** 16:59 Yeah. So, so yeah, going back to the computer website. Out of that came a company called smart traffic that was put together by the free original founders, guy called Simon, guy called Ben, and a guy called Andy. And so they originally came together and put and had created, if you like, smart traffic. And smart traffic is a digital marketing agency originally started with SEO, the organic, you know, so when someone's searching for something in Google, we help get websites to the top of that page so that people can then click on them, and hopefully they get a lead or a sale, or whatever they're they're trying to do with that, with that traffic. So, yeah, they originally put that together. I being here and on the ground. I then started working within the business. So I was running the student website, if you like, the laptop website, and then got the opportunity from very early on to work within the Digital Marketing Company. I've got a sales background, but I'm also quite technical, and I would say I'm good with numbers, so a little bit analytical as well. So the opportunity came. We had opened an office in the Philippines, and it had been open for about, I think, 18 months or two years, and it was growing quite big, and they wanted someone else to go over there to support Simon, who was one of the founders who opened the office over there. And that's when I got the opportunity. So I was over in Cebu for what, five, five and a half years. At one point, we had an office there with maybe 120 staff, and we did a lot of the technical SEO, and we were delivering campaigns for the UK. So we had a company in the UK. We had one in Australia, and then also locally, within the kind of Thai market. And that was fantastic. I really enjoyed working over in the Philippines again. Culture enjoyed the culture enjoyed the people. Really enjoyed, you know, just getting stuck in and working on different client campaigns. And then eventually that brought me back to Thailand. There was a restructure of the company we, you know, we moved a lot of the a lot of the deliverables around. So I was then brought back to Thailand, which suited me, because I wanted to come back to Thailand at that point. And then I had the opportunity. So the previous owners, they, they created a couple of other businesses in Thailand. They're one that very big one that went really well, called dot property, so they ended up moving back to the UK. Long story short, about maybe 10 years ago, I got the opportunity to take over smart digital in Thailand and smart traffic in Australia, which are both the. Marketing agencies that I'd been helping to run. So I had the opportunity to take those over and assume ownership of those, which was fantastic. And then I've obviously been successfully running those for the last 10 years, both here and and in Australia, we do a lot of SEO. We do a lot of Google ads and social campaigns and web design, and we do a lot of white label. So we we sit in the background for other agencies around the world. So there'll be agencies in, you know, maybe Australia, the UK, America, some in Thailand as well, who are very strong at maybe social or very strong ads, but maybe not as strong on the SEO so we, we just become their SEO team. We'll run and manage the campaigns for them, and then we'll deliver all the reporting with their branding on so that they can then plug that into what they do for their clients and deliver to their clients. So that's all fantastic. I mean, I love, I love digital marketing. I love, I love looking at the data and, you know, working out how things work. And we've been very successful over the years, which then led on to that opportunity that you mentioned and you asked about with Eastern energy. So that was about three and a half years ago, right right around the COVID time, I had a meeting, if you like, in in Bangkok, with a guy called Robert Eason. He was actually on his way to the UK with his family, and kind of got stuck in Bangkok with all the lockdowns, and he was actually on his way to the UK to start Eastern energy there. And Eastern energy is basically, it's an energy monitoring and energy efficiency company. It's basically a UK design solution where we have a hardware technology that we retrofit, which is connects, like to the MDB, and then we have sensors that we place around the location, and for every piece of equipment that we connect to this solution, we can see in real time, second by second, the energy being used. We can then take that data, and we use machine learning and AI to actually work with our clients to identify where their energy wastage is, and then work with them to try and reduce that energy wastage, and that reduces the amount of energy they're using, which reduces their cost, but also, very importantly, reduces the CO two emissions. And so I had this chance encounter with Robert, and I remember, at the time I was we were talking about how this solution worked, and I was like, oh, that's quite interesting. You know, I've I, you know, the the digital marketing is going quite well. Could be time to maybe look at another kind of opportunity, if you like. So I had a look at how it worked. I looked at the kind of ideal clients and what sort of other projects were being delivered by the group around the world. And there were a couple of big name brands over in there. So because it works quite well with qsrs, like quick service restaurant, so like your fast food chains, where you have multiple locations. And it just so happened that one of the in case studies they'd had, I just through my networking, I do a lot of networking with the chambers in Bangkok. Through my networking, I actually happened to know some of the people in the right positions at some of these companies. I'd never had the opportunity to work with them, with the digital marketing because most of them would have their own in house teams, and I just saw it as an opportunity to maybe do something with this here. So I, you know, I said to Robert, give me a week. And then a week later, I said, right, we've got a meeting with this company. It's international fast food brand. They've got 1700 locations in Thailand. So when ended that meeting, very, very positive. And after that meeting, I think Robert and I just I said to Robert, you know, currently you have a plan to go to the UK. Currently you're stuck in Thailand with lockdown, with COVID. We don't know what's going to happen and where everything's going to go. Why don't we do it here? And that's where it originally came from. We decided, let's, you know, let's, let's give that a shot over here. Since then, we've brought in two other partners. There's now four of us, a guy called Gary and a guy called Patrick. And yeah, I mean, it's a bit slower than I thought it would be, but it's in the last. Six months, it's really kind of picked up, which has been fantastic. And for me, it was, for me, it was just two things that made sense. One, I love I love data, and I love the technology. So I love the fact that we're now helping businesses by giving them data that they don't currently have the access to, you know. So when you get, you know, when you when you get your electricity bill, you get it the month after you've used everything, don't you, and it just tells you how much you've got to pay. And there's not really much choice. So what we're doing is giving them the visibility in real time to see where their energy is going and be able to make changes in real time to reduce that energy wastage. And I just thought, Well, look, this is great. It's very techie. It's using, you know, date big data, which I love, using machine learning and AI, which is great. And then I also, you know, I do care about the environment. I got two young kids, so I do care about what's happening around the world. And for me, that was a win, win. You know, I got to, I got to do something with tech that was new and exciting. It's definitely new to this region, even though it's been new to the same sort of technology has been utilized in Europe and America for a number of years. So it felt new, it felt exciting. And it's also good, you know, because we are helping people on the path to net zero. You know, how can we get to net zero? How can we reduce these emissions? So, yeah, I mean that that, for me, is Stuart Pollington ** 26:40 two different types of, in my opinion, entrepreneurial kind of journeys. One is that the with the digital marketing is, is all it's a story of working my way up to then reach the top, if you like. And whereas Eastern energy is more of a traditional kind of as an entrepreneur, this is, this is an idea. Let's do something with it and get an exciting about it. So two kind of, two different approaches to get to the ownership stage, if you like. Michael Hingson ** 27:14 I have an interesting story. I appreciate what you're saying. The whole entrepreneurial spirit is so important in what we do, and I wish more people had it. But years ago, one of my first jobs out of college was working for a company in Massachusetts, Kurzweil Computer Products. Ray Kurzweil, who developed, originally a reading machine for the blind, and then later a more commercial version of it. And there's somebody that I had met when I was a student at UC Irvine who ended up being back in Massachusetts working for at that time, a think tank consulting company called Bolt Beranek and Newman. I don't know whether you're familiar with them. They changed their name to, I think it was CLOUD NINE or Planet Nine. But Dick was telling me one day that, and this is when mainframe computers were so large and there was a lot needed to keep them cool and so on. Anyway, he was telling me that one day the gas utility came in because the total heating bill for the six story building was like $10 and they wanted to know how BBN bolt, brannic and Newman was stealing energy and and making it so that they didn't pay very much money. And the the president of the company said, let me show you. They went down to the basement, and there they had two PDP 20s, which are like dual PDP 10s. And they put out a lot of heat, needless to say, to run them. And what BBN did was to take all of that heat and pipe it through the building to keep the building warm in the winter. Rather than paying all the gas bills, they were using something that they already had, the entrepreneurial spirit liveth well. And the bottom line is they, they kept the building well heated. And I don't know what they did in the summer, but during the winter it was, it was pretty cool, and they were able to have $10 gas bills for the six story building, which was kind of fun. No, Stuart Pollington ** 29:39 that's brilliant, yeah, and that just goes to show me, that is what a large part of this, you know, energy efficiency and things like that, is, it's, it's, it's not about just completely replacing or stopping something. It's about better utilizing it. Isn't it? So they, you know the example you just gave there, with the heat and the wasted energy of being lost in that heat release they've used and utilized, which is brilliant. Michael Hingson ** 30:12 I a couple of years ago. So my wife passed away in 2022 and we have a furnace and so on here, and we had gas bills that were up in the $200 a month or more up as much as $300 a month in the winter to keep the house at a temperature that we could stand. And two years ago, I thought about, how do we lower that? And I was never a great fan of space heaters, but I decided to try something. We got a couple of space heaters, and we put them out in the living room, and we have ceiling fans. So turned on the space heaters and turned on the ceiling fans, and it did a pretty decent job of keeping the temperature down, such that for most months, I didn't even have to turn the furnace on at all, and our heating bill went down to like $39 a month. Then last year, we got an additional heater that was a little bit larger, and added that to the mix. And again, the bottom line is that if I start all of that early in the morning, our heating bill is like 30 $35 a month. Now I do cheat occasionally, and I'll turn the furnace on for about 45 minutes or 50 minutes in the morning with the ceiling fans to help distribute the warmer air, and I can get the house up to 75 degrees, or almost 30 Celsius, in in a very quick time. And then with the other two space heaters running, I don't have to use furnaces or anything for the rest of the day. So I think this year, the most expensive heating bill we had was like $80 because I did occasionally run the the the heaters or the furnace, and when I was traveling, I would turn the furnace on for the cat a little bit. But the bottom line is, there's so many things that we can do to be creative, if we think about it, to make things run more efficiently and not use as much energy and eliminate a lot of the waste that that we have, and so that that has worked out pretty well, and I have solar on the house. So in the summer, when most people around here are paying four and $500 a month for their electric bills to run the air conditioning. My electric bill year round, is $168 a month, which is Stuart Pollington ** 32:47 cool. Yeah, no, that's great that you've and you've that is a great example there of kind of how you know our approach to energy efficiency. You know what? What are you currently doing? Is there a more efficient way of doing it? Which is exactly what you found, yeah, Michael Hingson ** 33:07 yeah, and it works really well. So I can't complain it's warming up now. So in fact, we're not I haven't turned the furnace or anything on at all this week. This is the first week it's really been warm at night. In fact, it was 75 degrees Fahrenheit last night. I actually had to turn the air conditioner on and lower the house to 70 degrees, and then turned it off because I don't need to keep it on, and made it easier to sleep. But it's it's amazing, if we think about it, what the things that we can do to make our energy lives more efficient, lower the carbon footprint, and all those kinds of things. So I hear what you're saying, and it's and it's important, I think that we all think about as many ways as we can of doing that. I Stuart Pollington ** 33:56 think one of the biggest problems with energy is just invisible. You don't, you know, you don't really see it. No. So just, it's just one of those. You just don't really think about it. And again, you only get, you only get told what you've used once you've used it. Yeah, so it's too late by then. And then you go, Oh, you know, you might get an expensive bill. And go, oh, I need to be careful. And then you're careful for a few days or a week, and then again, you don't see it until you get your next bill. Yeah, it's really hard as with anything. I mean, it's a bit like going to the gym. If you go to the gym or the fitness and you just do it sporadically. You don't really have a routine, or, you know, it's gonna be very hard to achieve anything. But then if you, if you set your mind to it, if you maybe get a trainer, and you get a you go onto a better diet, and you follow your routine, you can you will see the results. And it's very similar to what we do. If you've once you've got the data, and you can actually see what. Happening, you can make proper, informed and educated business decisions, and that's what we're trying to do with that is to help businesses make the right decision on the path to net zero Michael Hingson ** 35:11 well, and you have to develop the mindset as the consumer to bring in a company like yours, or at least think about yourself. What can I do consistently to have a better energy pattern? And I think that's what most people tend not to do a lot, and the result of that is that they pay more than they need to. The power companies like it, the gas companies like it. But still, there are better ways to do it so. So tell me you have been in business and been an entrepreneur for a long time. What is maybe an example of some major crisis or thing that happened to you that you you regard as a failure or a setback that you have had to deal with and that taught you something crucial about business or life. Stuart Pollington ** 36:08 Brilliant question. I mean, I would, I would guess, over 20 years, there's been a lot of different, sorry, a lot of different things that have happened. I think probably, probably an impactful one would have been. And this taught me a lot about my team, and, you know, their approach and how everyone can pull together. So it would have been, I think it was about, it was when I was in the Philippines. So it would have been about maybe 1212, years ago, we're in Cebu, and there was a big earthquake, and when it hit Cebu, I think it was quite early in the morning. It was like 6am and I remember the whole bed was kind of shaking and rocking, and we, you know, had to get out of the condo. And we're, at the time, living in a place called it Park. And in the Philippines, there's a lot of cool centers, so it's very much 24/7 with an office environment. So as we're coming out of the condo, in literally pants, as in, when I say pants, I mean underwear, because you literally jump out of bed and run. And they were like 1000s, 1000s of all the local Filipinos all all in their normal clothes, because they've all doing the call center work. And I remember just, you know, sitting out on the ground as the aftershocks and whole grounds moving and and, and that that was a very, you know, personal experience. But then on top of that, I've then got over 100 staff in in Cebu at the time that I then have to think about. And, you know, is everyone okay? And then, because of the time it happened, Luckily no one was in the office because it was early, yeah, but it all but it also meant that everything we needed Michael Hingson ** 38:08 was in the office. Was in the office. Yeah, yeah. So, Stuart Pollington ** 38:10 so I remember Matt, you know, I remember getting a group of us there, was myself and maybe three or four others from the office, and I remember getting in my car, drove to the office. We were on, I think it's like the eighth or ninth floor, and they didn't want to let us in because of, obviously, the earthquake, and it was a, it was a couple of hours later, and you've got to be obviously, you know, everything needs checking. You still got all the aftershocks, but we managed to let them allow us to run up the fire exit to the office so we could grab, you know, I think we were grabbing, like, 1520, laptops and screens to put in the car so that we could then, and we had to do that of the fire exit, so running up, running down, and that was all into The car so we could then drive to a location where I could get some of my team together remote and to work in this. I think we ended up in some coffee shop we found that was open, and we had the old free G boost kind of the Wi Fi dongles, dongles. And I just remember having to get, like, 1015, of my team, and we're all sat around there in the coffee shop in the morning. You know, there's still the after shops going on the I remember the office building being a mess, and, you know, the tiles had come in and everything, and it was all a bit crazy, but we had to find a way to keep the business running. So we were in the Philippines, we were the support team. We did all of the delivery of the work, but we also worked with the account managers in the UK and Australia as their technical liaisons, if you like. So we. Helped do the strategy. We did everything. And so with us out of action, the whole of Australia and of the whole of the UK team were kind of in a limbo, so we really had to pull together as a team. It taught me a lot about my staff and my team, but it also kind of it taught me about, no matter what does happen, you know, you can find a way through things, you know. So at the time that it happened, it felt like, you know, that's it, what we're going to do, but we had to turn that around and find the way to keep everything going. And yeah, that, that that just taught me a lot of you know, you can't give up. You've got to find a way to kind of push on through. And yeah, we did a fantastic job. Everyone was safe. Sorry. I probably should have said that. You know, no one, none of my team, were affected directly from the from the earthquake, which was great, and we found a way to keep things going so that the business, if you like, didn't fall apart. We, Michael Hingson ** 41:09 you know, I guess, in our own way, had a similar thing, of course, with September 11, having our office on the 78th floor of Tower One, the difference is that that my staff was out that day working. They weren't going to be in the office. One person was going to be because he had an appointment at Cantor Fitzgerald up on the 96th floor of Tower One for 10 o'clock in the morning, and came in on one of the trains. But just as it arrived at the station tower two was hit, and everything shook, and the engineer said, don't even leave. We're going back out. And they left. But we lost everything in the office that day, and there was, of course, no way to get that. And I realized the next day, and my wife helped me start to work through it, that we had a whole team that had no office, had nothing to go to, so we did a variety of things to help them deal with it. Most of them had their computers because we had laptops by that time, and I had taken my laptop home the previous night and backed up all of my data onto my computer at home, so I was able to work from home, and other people had their computers with them. The reason I didn't have my laptop after September 11 is that I took it in that day to do some work. But needless to say, when we evacuated, it was heavy enough that going down 1463 stairs, 78 floors, that would have been a challenge with the laptop, so we left it, but it worked out. But I hear what you're saying, and the reality is that you got to keep the team going. And even if you can't necessarily do the work that you normally would do you still have to keep everyone's spirits up, and you have to do what needs to be done to keep everybody motivated and be able to function. So I think I learned the same lessons as you and value, of course, not that it all happened, but what I learned from it, because it's so important to be able to persevere and move forward, which, which is something that we don't see nearly as much as sometimes we really should. Stuart Pollington ** 43:34 Yeah, no, no, definitely. I mean the other thing, and I think you you just mentioned there actually is it. You know, it was also good to see afterwards how everyone kind of pulls together. And, you know, we had a lot of support, not just in the Philippines, but from the UK and the Australia teams. I mean, we had a, we had a bit of an incident, you know, may have seen on the news two weeks ago, I think now, we had an incident in Bangkok where there was a earthquake in Myanmar, and then the all the buildings are shaking in Bangkok, yeah, 7.9 Yeah, that's it. And just, but just to see everyone come together was, was it's just amazing. You know? It's a shame, sometimes it takes something big to happen for people to come together and support each other. Michael Hingson ** 44:27 We saw so much of that after September 11. For a while, everyone pulled together, everyone was supporting each other. But then over time, people forgot, and we ended up as a as a country, in some ways, being very fractured. Some political decisions were made that shouldn't have been, and that didn't help, but it was unfortunate that after a while, people started to forget, in fact, I went to work for an organization out in California in 2002 in addition to. To taking on a career of public speaking, and in 2008 the president of the organization said, we're changing and eliminating your job because nobody's interested in September 11 anymore, which was just crazy, but those are the kinds of attitudes that some people have, well, yeah, there was so little interest in September 11 anymore that when my first book, thunderdog was published, it became a number one New York Times bestseller. Yeah, there was no interest. It's Stuart Pollington ** 45:31 just, I hope you sent him a signed copy and said, There you go. Michael Hingson ** 45:35 Noah was even more fun than that, because this person had been hired in late 2007 and she did such a great job that after about 18 months, the board told her to go away, because she had so demoralized the organization that some of the departments were investigating forming unions, you know. So I didn't need to do anything. Wow, so, you know, but it, it's crazy, the attitudes that people have. Well, you have it is, it's it's really sad. Well, you have done a couple of things that I think are very interesting. You have moved to other countries, and you've also started businesses in unfamiliar markets. What advice? What advice would you give to someone who you learn about who's doing that today, starting a business in an unfamiliar market, or in a foreign country, or someplace where they've never been? Stuart Pollington ** 46:34 Yeah, again, good questions. I looking back and then so and seeing what I'm doing now, and looking back to when I first came over, I think chambers, I think if I have one, you know, obviously you need to understand the market you want. You need to understand, like the labor laws, the tax laws and, you know, the business laws and things like that. But I think, I think the best thing you could do in any country is to check out the chambers. You know, I'm heavily involved and active with aus Jam, which is the Australian Chamber of Commerce, because of the connection with smart traffic in Australia, in Sydney, the digital marketing. I'm also involved with bcct, the British chamber as British Chamber of Commerce Thailand as well, that there's a very big AmCham American Chamber over here as well. And I just think that the chambers can help a lot. You know, they're good for the networking. Through the networking, you can meet the different types of people you need to know, connections with visas, with, you know, work permits, how to set up the business, recruiting everything. So everything I need, I can actually find within this ecosphere of the chambers. And the chambers in Thailand and Bangkok, specifically, they're very active, lots of regular networking, which brings, you know, introductions, new leads to the business, new connections. And then on top of that, we've had, we've had a lot of support from the British Embassy over in in Thailand, especially with the Eastern energy, because it is tech based, because it is UK Tech, and because it is obviously something that's good for the environment and what everyone's trying to push towards. So I think the two key areas for me, if you are starting a business in an unfamiliar area, is one. Check out the chambers. So obviously the first one you'd look at is your own nationality. But don't stress too much about that. I mean, the chambers over here will welcome anyone from any nationality. So, you know, utilize the chambers because it's through that that you're going to get to speak to people, expats, already running businesses. You'll hear the horror stories. You'll hear the tips. It will save you some time, it will save you some money, and it will save you from making similar mistakes. And then also talk to your embassy and how they can maybe support you. We've had, again, some great support from the British Embassy. They've witnessed demo use. They've helped us with introductions. On the energy efficiency side, Michael Hingson ** 49:26 one of the things that clearly happens though, with you is that you also spend time establishing relationships with people, so you talk about the chamber and so on. But it also has to be that you've established and developed trusting relationships, so that you are able to learn the things that you learned, and that people are willing to help teach you. And I suspect that they also realize that you would be willing to help others as well. Stuart Pollington ** 49:55 Yeah, and I think I mean yes, and I'm talking about. And I mentioned, sorry, networking and the changes. But with networking, you know, you don't, you shouldn't go in there with the mindset of, I'm going into networking. I want to make as many sales as I can. Whatever you go into the networking. Is an opportunity to meet people, to learn from people you then some of those people, or most of those people, may not even be the right fit for you, but it's about making those relationships and then helping each other and making introductions. So you know, a lot of what I do with the chambers, I run a lot of webinars. I do workshops where I do free training on digital marketing, on AI, on SEO, on ads, on social. I use that as my lead gen, if you like. So I spend a lot of time doing this educationally and helping people. And then the offshot of that is that some of those will come and talk to me and ask me to how I can help them, or they will recommend me to someone else. And you know, we all know in business, referrals are some of the best leads you can get. Michael Hingson ** 51:11 Yeah, by any, by any definition, one of, one of the things that I tell every sales person that I've ever hired is you are a student, at least for your first year, don't hesitate to ask questions, because in reality, in general, people are going to be perfectly willing to help you. They're not going to look down on you if you ask questions and legitimately are looking for guidance and information. Again, it's not about you, it's about what you learn, and it's about how you then are able to use that knowledge to help other people, and the people and the individuals who recognize that do really well. Stuart Pollington ** 51:50 No, exactly, and I don't know about you, Michael, but I like, I like helping people. Yeah, I like, it makes me feel good. And, yeah, that's, that's a big part of it as well. You know Michael Hingson ** 52:01 it is and, and that's the way it ought to be. It's, that's the other thing that I tell them. I said, once you have learned a great deal, first of all, don't forget that you're always going to be a student. And second of all, don't hesitate to be a teacher and help other people as well. Speaker 1 ** 52:16 Man, that's really important. Yeah, brilliant. Michael Hingson ** 52:20 Now you have worked across a number of sectors and market, marketing, tech, sales, energy and so on. How did how do you do that? You You've clearly not necessarily been an expert in those right at the beginning. So how do you learn and grow and adapt to be able to to work in those various industries. Stuart Pollington ** 52:41 Yeah, I mean, for the marketing, for the marketing, it helps that I really was interested in it. So there was a good there was a good interest. And if you're interested in something, then you get excited about it, and you have the motivation and the willingness to learn and ask the questions, like you said, and then that is where you can take that kind of passion and interest and turn it into something a bit more constructive. It's a bit like I was saying at the beginning. It's the sort of thing I wish they'd done a bit maybe with me at school, was understand what I was good at and what I liked. But yeah, so with the marketing, I mean, very similar to what you've said, I asked questions. I see it just seems to click in my head on how it worked. And it kind of made sense to me. It was just one of these things that clicked, yeah. And so for the marketing, I just found it personally quite interesting, but interesting, but also found it quite easy. It just made sense to me, you know. And similar, you know, using computers and technology, I think it just makes sense. It doesn't to everyone. And other people have their strengths in other areas, but, you know, for me, it made sense. So, you know that that was the easy part. Same with Eastern energy, it's technology. It makes sense. I love it, but at the end of the day, it's all about it's all about people, really business, and you've got your people and your team, and how you motivate them is going to be similar. It's going to be slightly different depending on culture and where you're based, in the type of industry you're in, but also very similar. You know, people want praise, they want constructive feedback. They want to know where they're gonna be in a year or five years. All of that's very similar. So you people within the business, and then your customers are just people as well, aren't they? Well, customers, partners, clients, you know that they are just people. So it's all, it's all, it's all about people, regardless of what we're doing. And because it's all very similar with tech and that, it just, yeah, I don't know. It just makes sense to me. Michael, I mean, it's different. It's funny, because when I do do network and I talk to people, I say, Well, I've got this digital marketing agency here. Work, and then I've got this energy efficiency business here. And the question is always, wow, they sound really different. How did you how did you get into them? But when, again, when I look at it, it's not it's it's tech, it's tech, it's data, it's people. That's how I look at it, Michael Hingson ** 55:16 right? And a lot of the same rules apply across the board. Yes, there are specific things about each industry that are different, but the basics are the same. Stuart Pollington ** 55:28 That's it. I, in fact, I that isn't almost, there's almost word for word. What I use when I'm explaining our approach to SEO, I just say, Look, you know, there's, there's three core areas with SEO, it's the tech, the on site, it's the content, and it's the off site signals, or the link building. I said they're the three core areas for Google. They've been the same for, you know, 20 years. Within those areas, there's lots of individual things you need to look at, and that changes a lot. And there's 1000s of things that go into the algorithm, but the basics are the same. Sort your tech, sort the text, sort the tech of it out, the speed of the site and the usability. Make sure your content is good and relevant and authoritative, and then get other sites to recommend you and reference you, you know So, but, yeah, that's very similar to how I try and explain SEO. Yeah, you know all this stuff going on, but you still got the core basics of the same. Michael Hingson ** 56:29 It is the same as it has always been, absolutely. So what do you do? Or how do you deal with a situation when plans necessarily don't go like you think they should, and and all that. How do you stay motivated? Stuart Pollington ** 56:45 I mean, it depends, it depends what's gone wrong. But, I mean, I'm, I'm, I'm a big believer in, you know, learning from your mistakes and then learning also learning from what went wrong. Because sometimes you don't make a mistake and something goes wrong, but something still goes wrong. I think it helps. It helps to have a good team around you and have a good support team that you can talk to. It's good to be able to work through issues. But, I mean, for me, I think the main thing is, you know, every like you were saying earlier, about asking questions and being a student for a year. You know everything that happens in business, good or bad, is a lesson that should help you be better in the future. So you know the first thing, when something goes wrong, understand what's gone wrong first. Why did it go wrong? How did it go wrong? How do we resolve this, if we need to resolve something for the client or us, and then how do we try and limit that happening in the future? And then what do we learn from that? And how do we make sure we can improve and be better? And I think, you know, it's not always easy when things go wrong, but I think I'm long enough in the tooth now that I understand that, you know, the bad days don't last. There's always a good day around the corner, and it's about, you know, working out how you get through Michael Hingson ** 58:10 it. And that's the issue, is working it out. And you have to have the tenacity and, well, the interest and the desire to work it out, rather than letting it overwhelm you and beat you down, you learn how to move forward. Stuart Pollington ** 58:25 Yeah, and that's not easy, is it? I mean, let's be honest. I mean, even, even being when we were younger and kids, you know, things happen. It does. We're just human, aren't we? We have emotions. We have certain feelings. But if you can just deal with that and then constructively and critically look at the problem, you can normally find a solution. Michael Hingson ** 58:46 Yeah, exactly. What's one piece of advice you wished you had learned earlier in your entrepreneurial career? Stuart Pollington ** 58:56 Um, I Yeah. I mean, for this one. I think, I think what you said earlier, actually, it got me thinking during wise we've been talking because I was kind of, I would say, don't be afraid to ask questions just based on what we've been talking about. It's changed a little bit because I was going to say, well, you know, one of the things I really wish I'd learned or known earlier was, you know, about the value of mentorship and kind of finding the the right people who can almost show you where you need to be, but you could, you know, but when people hear the word mentor, they think of either or, you know, someone really, yeah, high up who I could I'm too afraid to ask them, or someone who's going to cost you 1000s of dollars a month. So actually, I'm going to change that to don't be afraid to ask questions, because that's basically what you'd expect from a mentor, is to be able to ask. Questions, run ideas. And I think, I think, yeah, I think thinking back now, understanding that the more questions you ask, the more information you have, the better your decisions you can make. And obviously, don't be afraid to learn from other people's experience, because they've been through it, and potentially they could have the right way for you to get through it as well. Michael Hingson ** 1:00:24 And you never know where you're going to find a mentor. Exactly, Stuart Pollington ** 1:00:28 yeah, no, exactly. I think again, you hear the word mentor, and you think people have this diff, a certain perception of it, but it can be anyone. I mean, you know, if I my mom could be my mentor, for, for, for her great, you know, cooking and things that she would do in her roast dinners. You know that that's kind of a mentor, isn't it making a better roast dinner? So I think, yeah, I think, I Michael Hingson ** 1:00:54 think, but it all gets back to being willing to ask questions and to listen, Stuart Pollington ** 1:01:02 and then I would add one more thing. So ask the questions, listen and then take action. And that's where that unstoppable mindset, I think, comes in, because I think people do ask questions, people can listen, but it's the taking action. It's that final step of having the courage to say, I'm going to do this, I'm going to go for Michael Hingson ** 1:01:23 it. And you may find out that what was advised to you may not be the exact thing that works for you, but if you start working at it, and you start trying it, you will figure out what works Stuart Pollington ** 1:01:37 exactly. Yeah, no, exactly. That's it, yeah. Michael Hingson ** 1:01:41 Well, what a great place to actually end this. We've been doing this now over an hour, and I know, can you believe it? And I have a puppy dog who probably says, If you don't feed me dinner soon, you're going to be my dinner. So I should probably go do that. That's Stuart Pollington ** 1:01:57 all good. So for me, I'm going to go and get my breakfast coffee. Now it's 7am now, five past seven in the morning. Michael Hingson ** 1:02:03 There you are. Well, this is my day. This has been a lot of fun. I really appreciate you being here, and I want to say to everyone listening and watching, we really appreciate you being here with us as well. Tell others about unstoppable mindset. We really appreciate that. Love to hear your thoughts and get your thoughts, so feel free to email me with any of your ideas and your your conceptions of all of this. Feel free to email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, e.com, you can also go to our podcast page. There's a contact form there, and my podcast page is www dot Michael hingson.com/podcast, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O N. Love to hear from you. Would really appreciate it if you'll give us a five star rating wherever you're watching or listening to the podcast today, if you know anyone and steward as well for you, if any one of you listening or participating knows anyone else that you think ought to be a guest on unstoppable mindset, we'd love to hear from you. We'd love introductions, always looking for more people to tell their stories. So that's what this is really all about. So I really appreciate you all taking the time to be here, and Stuart, especially you. Thank you for being here. This has been a lot of fun, and we really appreciate you taking your time. Stuart Pollington ** 1:03:26 Thank you, Michael. Thank you everyone. I really enjoyed that. And you know, in the spirit of everything, you know, if, if anyone does have any questions for me, just feel free to reach out. I'm happy to chat. Michael Hingson ** 1:03:39 How do they do that? What's the best way, I Stuart Pollington ** 1:03:41 think probably the LinkedIn so I think on when you post and share this, you will have the link. I think Michael Hingson ** 1:03:49 we will. But why don't you go ahead and say your LinkedIn info anyway? Okay, yeah. Stuart Pollington ** 1:03:53 I mean, the easiest thing to do would just be the Google search for my name on LinkedIn. So Stuart pollington, it's S, T, U, a, r, t, and then P, O, L, L, I N, G, T, O, N, and if you go to LinkedIn, that is my I think I got lucky. I've got the actual LinkedIn URL, LinkedIn, forward slash, I N, forward slash. Stuart pollington, so it should be nice and easy. Michael Hingson ** 1:04:19 Yeah, I think I got that with Michael hingson. I was very fortunate for that as well. Got lucky with Stuart Pollington ** 1:04:23 that. Yeah, they've got numbers and everything. And I'm like, Yes, yeah. Michael Hingson ** 1:04:30 Well, thank you again. This has been a lot of fun, hasn't Stuart Pollington ** 1:04:33 it? He has. I've really enjoyed it. So thank you for the invitation, Michael. **Michael Hingson ** 1:04:42 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.
In this short segment of the Revenue Builders Podcast, John McMahon and John Kaplan dive into the critical role adaptability plays in career success. They explore why some professionals resist change, how coachability and curiosity shape growth, and what leaders should look for when hiring top talent. Through real-world examples and insights, they unpack the psychology behind adaptability, trust, and long-term potential in business and sales leadership.KEY TAKEAWAYS[00:00:25] The Misconception About Adaptability – Many professionals mistakenly see adaptability as a weakness rather than a strength[00:01:28] The Evolution of Career Mobility – Job-hopping is no longer a red flag but an expectation in today's job market[00:02:39] Trust, Micromanagement, and Coaching Resistance – Leaders should examine the deeper reasons behind employee concerns about trust.[00:03:44] The Fear of Change and Growth – Some individuals resist coaching because they fear exposing what they don't know.[00:04:07] The Link Between Coachability and Adaptability – Success depends on both being coachable and having the courage to act on feedback.[00:04:58] The Ceiling Effect in Performance – Those who resist change often never reach their full potential[00:05:25] Curiosity as a Key to Growth – A lack of adaptability often correlates with a lack of curiosity[00:06:47] Recognizing and Managing Resistance in Employees – Leaders must understand when an employee's resistance to change is really about their comfort zone.QUOTES[00:02:17] "It's not a problem not to know, but it is a crime punishable by death not to do anything about it and not to ask."}[00:04:07] "Coachability and adaptability go together—you have to be coachable first, then courageous enough to change."[00:04:58] "The best performers never protect their current level—they always push for what's next."[00:05:25] "Curiosity and adaptability are deeply connected—those unwilling to ask ‘what if' often resist growth."[00:06:09] "When employees pull the ‘trust card,' it's often their last resort to avoid change."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/the-importance-of-recruiting-behavioral-traits-with-chaz-maclaughlinEnjoying the podcast? Sign up to receive new episodes straight to your inboxhttps://hubs.li/Q02R10xN0Check out John McMahon's book hereAmazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
Today we're sharing another episode from our series of interviews and discussions recorded live at the Amsterdam Coffee Festival earlier this year.In this session, we explore the rise of smart coffee vending and how innovation and technology is shaping coffee solutions for the workplace and beyond.We'll hear from Willem Huisman, Sales Director at BRITA Professional Benelux, Theo Leene, Managing Director of Powder Products Benelux, Tjerry Sanders, Country Leader Netherlands at Evoca Group, and Joost Leopold, Headmaster and Coffee Consultant at De Koffieschool.Credits music: "Do you Know" by Steve Ray Ladson in association with The Coffee Music Project and SEB Collective. Tune into the 5THWAVE Playlist on Spotify for more music from the showSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
Dans ce court extrait de notre dernier épisode, Valentin Aldebert, Sales Director chez Sage, explique pourquoi la fidélisation client est l'un des enjeux commerciaux majeurs sur son marché.Il partage :- Ce qui a changé dans la relation commerciale post-vente- L'importance d'accompagner les clients dans la durée- Les bons réflexes à adopter pour transformer la satisfaction en réengagementCet extrait est à retrouver à 54:38 dans notre épisode complet.
Dans ce court extrait de notre dernier épisode, Valentin Aldebert, Sales Director chez Sage, partage sa conviction : dans un univers réglementé et parfois rigide, les meilleurs commerciaux savent faire preuve de créativité pour servir leurs clients.Il revient notamment sur :- L'importance d'un cadre clair… pour mieux s'en affranchir quand c'est utile- La place laissée à l'initiative personnelle dans les cycles de vente complexes- Le lien entre responsabilisation, autonomie et innovation commercialeCet extrait est à retrouver à 28:18 dans notre épisode complet.
Mein nächster Job - Impulse für erfüllte und zukunftsfähige Karrieren
In dieser Folge spreche ich mit Natascha Prieml über ihren ungewöhnlichen und inspirierenden Karriereweg. Sie hat früh gemerkt, dass weder Technik allein noch soziale Arbeit für sie erfüllend waren – obwohl sie in beiden Bereichen gearbeitet hat. Lange Zeit wusste sie nicht genau, was sie will oder kann, und fühlte sich oft fehl am Platz. Erst durch viele Erfahrungen, Rückschläge und einen tiefen Reflexionsprozess hat sie Schritt für Schritt erkannt, worauf es ihr wirklich ankommt: Freiheit, Vertrauen und die Möglichkeit, sie selbst zu sein. Wir sprechen darüber, wie sie ihre Stärken entdeckt hat – auch wenn sie diese lange nicht als solche wahrgenommen hat – und wie sie gelernt hat, ihre Fähigkeiten in einem Job zu vereinen, der wirklich zu ihr passt. Heute arbeitet Natascha als Sales Director, führt ein Team, lebt ihre Begeisterungsfähigkeit aus und hat ein berufliches Zuhause gefunden, das ihre Entwicklung fördert. In unserem Gespräch geht es um Selbstzweifel, unklare Lebenswege, Führungsrollen als Frau, emotionale Stärke und die Frage, wie man beruflich ankommen kann – auch wenn es Zeit braucht. Nataschas Geschichte ist eine Einladung, die eigenen Erfahrungen ernst zu nehmen, sich auszuprobieren und dem Prozess zu vertrauen.
Au programme :• 02:38 - Bilan du moment• 04:42 - Son parcours• 10:34 - Sa plus belle vente• 15:18 - Les constats des premiers mois• 18:15 - Sa mission chez Sage• 26:33 - Le changement de posture attendu• 33:30 - Adapter son approche à des clients très différents• 43:33 - Faire évoluer l'état d'esprit commercial• 54:25 - Retenir ses clientsEn bref :Dans ce dix-neuvième épisode de notre septième saison, nous avons eu le plaisir de recevoir Valentin Aldebert, Sales Director chez Sage.Sage, c'est l'un des leaders mondiaux de l'édition de logiciels pour les entreprises : 2,78 milliards d'euros d'ARR, 2 millions de clients dans le monde, et une expertise forte dans la digitalisation des fonctions comptables et financières.Et Valentin pilote aujourd'hui une transformation commerciale d'envergure sur ce marché à la fois réglementé, technique, et sur le point de vivre une transformation sans précédent : l'obligation d'émettre des factures électroniques à partir du 1er septembre 2026.Arrivé chez Sage en 2024, il s'attelle à moderniser l'organisation commerciale, en structurant les équipes, en clarifiant les rôles, et en instiguant une posture de conseil à ses équipes pour leur permettre de mieux répondre aux enjeux de leurs clients. Mais aussi aux enjeux “des clients de leurs clients”, bien évidemment.Dans cet épisode, il nous raconte donc comment faire évoluer une équipe commerciale pour coller aux attentes d'un secteur très particulier, faire basculer les commerciaux du produit vers la valeur, et ramener de la cohérence et de la clarté dans un environnement aussi enrichissant que trop peu processé.Voici les trois grands thèmes que nous avions préparés pour cet épisode :- Structurer une organisation commerciale et une posture de conseil dans un marché complexe et technique.- Faire évoluer la culture commerciale pour coller aux attentes des experts-comptables.- Anticiper les grandes mutations de ce marché, et aligner les équipes pour performer malgré un environnement toujours plus concurrentiel.Bonne écoute, et Vive la Vente !
Episode Guest:Sally-Ann Beaver is the Sales Director at Utility Aid, where she champions energy solutions for charities and not-for-profits. With a deep passion for people and decades of experience, she's dedicated to creating impact through kindness, leadership, and advocacy.Episode Timestamps:0:00 Introduction0:54 Welcome Sally-Anne Beaver to My Duvet Flip1:48 First job and early lessons from youth training3:10 Lifelong learning in a changing energy industry4:17 Facing self-doubt and proving yourself without a degree5:25 From overlooked to empowered: Sally-Anne's turning point6:35 The power of support and building strong teams7:46 Mistakes, accountability, and growing from conflict9:24 Becoming just a number in the corporate world11:30 Starting over after 17 years and finding a new path13:13 Rediscovering purpose through leadership14:43 Politics and frustration in local government16:08 Deprivation, emotional toll, and shifting focus17:57 Why Utility Aid was the right move19:47 Lobbying to help the most vulnerable21:02 The unconventional route to Sales Director23:40 Interview advice: how to stay grounded through multiple rounds26:03 Spotting and nurturing potential in people27:07 What exactly does a broker do for charities?29:25 Real impact: saving millions for not-for-profits30:02 What's broken in the UK energy system?31:43 The challenge of doing the right thing affordably34:00 A call for better broker partnerships and discounted products35:59 What's working well in the energy sector36:37 Explaining the energy crisis in one word38:48 Carrying the emotional weight of the crisis40:04 What Utility Aid is doing differently42:42 Sally-Anne's My Duvet Flip: making someone's day worth itEpisode Partners✈️ easyJetExplore exciting career opportunities at easyJet, one of Europe's leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.https://bit.ly/3yCRlNS
Dans ce court extrait de notre dernier épisode, Camille Sampoux, Sales Director chez Payplug, partage deux rituels simples mais puissants pour faire progresser les managers commerciaux.Elle explique :- Comment les deal reviews entre managers permettent d'élever le niveau collectif- Ce qu'elle attend concrètement de ces temps forts- Et comment des outils comme Meddicc-GPT peuvent structurer l'analyse d'un deal… sans enfermer les équipes dans une méthode rigideCet extrait est à retrouver à 53:14 dans notre épisode complet.
Dans ce court extrait de notre dernier épisode, Camille Sampoux, Sales Director chez Payplug, revient sur la place clé des Pre-Sales dans son organisation commerciale.Elle détaille :- Leur rôle pour fluidifier l'avant-vente, cadrer les échanges et sécuriser les cycles- Le moment où ils interviennent dans le process- La complémentarité entre sales et Pre-Sales dans des cycles de plus en plus complexes- Et les qualités qu'elle attend de ces profils techniquesCet extrait est à retrouver à 49:49 dans notre épisode complet.
About Rachel Bannert:Rachel Bannert is a dedicated Mary Kay Consultant and social media strategist with over three years of experience in the beauty industry. A devoted wife of 24 years, mother of five, and grandmother of three, she resides on a mini farm in the countryside, where she blends her passion for family, faith, and entrepreneurship. Rachel is known for her ability to connect authentically with others, a quality that has become a cornerstone of her thriving business. She specializes in bridal makeup and personalized skincare, helping clients look and feel their best for life's most important moments.Leveraging the power of TikTok, Instagram, and Facebook, Rachel has developed an innovative social media strategy that transforms online engagement into meaningful customer relationships. Through local marketing efforts and complimentary facials, she consistently generates 75 to 100 leads per week. Committed to the founding principles of Mary Kay—faith, family, and career—Rachel aspires to become a Sales Director. Her growing team, strategic approach, and unwavering dedication to helping others feel confident have established her as a rising leader in the direct sales community.In this episode, Jennie Bellinger and Rachel Bannert discuss:Social Media Growth through Authentic ContentFree Facials and Lead Generation StrategyMary Kay's Philosophy of Faith, Family, CareerImportance of Being Authentic in Sales ApproachTeam Development and Becoming a Sales DirectorKey Takeaways:Being genuine creates deeper customer connections than following rigid sales scripts.Consistent, daily content can transform followers into paying customers, as immediate, personal responses are key to converting online interactions.Free value propositions (like facials) attract potential customers more effectively than traditional advertising, and personal follow-up transforms cold leads into warm relationships.Expertise in a narrow field attracts more committed clients.Understanding "what's in it for them" encourages team members to support leadership goals, and collaborative growth creates a more engaged and productive team environment."Everyone is wearing an invisible sign around their neck that says, 'Make me feel important.'” — Rachel BannertConnect with Rachel Bannert: Facebook Business Page: https://www.facebook.com/rachel.thrower.bannert.2025/?rdid=z88dVRv2ElIkM7TKInstagram Link: https://www.instagram.com/rachelthrowerbannertConnect with Jennie:Website: https://badassdirectsalesmastery.com/Email: jennie@badassdirectsalesmastery.comFacebook personal page: https://facebook.com/jbellingerPLFacebook podcast page: http://facebook.com/BadassDirectSalesMasteryFacebook group for Badass Crew: https://facebook.com/groups/BadassDirectSalesMomsInstagram: https://instagram.com/BadassDirectSalesMasteryPersonal Instagram: https://www.instagram.com/thedirectsalesdomme/LinkedIn: https://linkedin.com/in/BadassDirectSalesMasteryThe Badass Direct Sales Mastery Podcast is currently sponsored by the following:Bella Grace Elixir: https://shopbellagrace.com/?ref=jenniebadassdirectsalesmasteryLeadBuddy Digital Marketing: Use code BDSM when checking out at https://leadbuddy.io/pro-monthly-9310?am_id=jennie582Show Notes by Podcastologist: Hanz Jimuel AlvarezAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
Las Bolsas arrancan la semana con la mirada puesta en el impacto del conflicto entre Irán e Israel, que continúa presionando al alza el precio del petróleo este lunes, y a la espera de cómo la tensión geopolítica puede afectar la evolución de los activos en las próximas jornadas. En la tertulia de mercados de Capital Intereconomía Silvia Merino, Sales Manager en Fidelity International; Patricia Molpeceres, Sales Director de AllianceBernstein para Iberia; Fernando Fernández-Bravo, responsable de ventas institucionales de Invesco; y Ralph Elder, Managing Director para Iberia y Latinoamérica en BNY Investments, analizan en el efecto de la tensión entre Irán e Israel en el mercado de bonos, en las Bolsas y en las divisas, y debaten si este conflicto podría poner en riesgo las ganancias acumuladas por el mercado durante el año. Y Alexis Ortega, Profesor de Finanzas de la EAE Business School nos explica las principales referencias a tener en cuenta en la sesión de hoy.
Las Bolsas arrancan la semana con la mirada puesta en el impacto del conflicto entre Irán e Israel, que continúa presionando al alza el precio del petróleo este lunes, y a la espera de cómo la tensión geopolítica puede afectar la evolución de los activos en las próximas jornadas. Además, esta semana los inversores tienen en el foco las reuniones del G7 en Canadá, así como las citas de política monetaria de la Reserva Federal de EE.UU., el Banco de Japón y el Banco de Inglaterra. En la tertulia de mercados de Capital Intereconomía Silvia Merino, Sales Manager en Fidelity International; Patricia Molpeceres, Sales Director de AllianceBernstein para Iberia; Fernando Fernández-Bravo, responsable de ventas institucionales de Invesco; y Ralph Elder, Managing Director para Iberia y Latinoamérica en BNY Investments, analizan en el efecto de la tensión entre Irán e Israel en el mercado de bonos, en las Bolsas y en las divisas, y debaten si este conflicto podría poner en riesgo las ganancias acumuladas por el mercado durante el año.
We've come a long way in the Amazon ecosystem. What used to be the Wild West, where people were just launching products with no clear guide on how to be successful other than trial and error, has now become more of an established retailer. Their ads network is massive, they're fees have gone up, and they've received a ton of regulatory pressure causing them make wide and sweeping changes across categories from UPCs to reviews, account suspensions to compliance certifications.Noah Wickham, Sales Director at My Amazon Guy, has seen it all. With a decade of exerience, he's witnessed Amazon go from burgeoning to booming. And he welcomes the changes. We talk all things Amazon. Just two agency guys, shooting the breeze, talking fees. We couldn't help ourselves. Off we go into the jungle!The Longer Game is a podcast focused on leaning into the trends and advancements in retail so brands see a clearer path to success across ALL channels. We're looking at retail in a whole new way, looking to better understand the future of retail. It's Retail Reimagined. Sharing hope about the future. No one channel can a business sustain. Go omni-channel.Like what you're hearing? Subscribe to our channel and make sure to click or tap the bell so you get notified whenever new episodes drop.Our guest's Name is Noah Wickham. He began his e-commerce journey over a decade ago, starting with reselling on eBay and progressively expanding his expertise. Over the years, he has worked with over 400 brands across nearly every industry, focusing on growth strategies, technology initiatives, product procurement, brand building, and SEO improvements. His expertise spans Amazon, Walmart, and Shopify, making him a go-to resource for brands seeking to scale and excel in the ever-evolving eCommerce landscape.With a passion for building brands and business growth, Noah is dedicated to helping brands become both insanely profitable and hugely successful. Drawing from his experience in private brands, resale, and agency work, Noah's goal is to take mid-market and enterprise brands from million-dollar ventures to billion-dollar powerhouses.As a growth-centric leader and client success advocate, Noah is focused on delivering insights that drive sustainable success. Outside of work, he enjoys cooking, video games, reading, and chess, and on Saturday nights, you can often find him exploring new restaurants or venues in his city.You can find them at...Website: https://myamazonguy.com/Find them on LinkedIn: https://www.linkedin.com/in/noahwickhamFind them on Instagram: @noahwickhamFind them on Facebook: Noah WickhamMichael Maher, the host, would love to connect with you. Reach out to him at…Email: michael@thinkcartology.comLinkedIn: https://linkedin.com/in/immichaelmaherThis podcast is sponsored by Cartology and Podcastify Me.Cartology is a customized done-for-you service agency that helps brands accelerate growth and get profitable on the Amazon marketplace. They work directly with brands to create strategy and then go right out and execute it. Want to find out more?Website: https://thinkcartology.comFind Cartology on LinkedIn: https://linkedin.com/company/cartologyFind Cartology on Instagram: https://instagram.com/thinkcartologyFind Cartology on Facebook: https://facebook.com/thinkcartologyPodcastify Me is designed to help coaches of all kinds enter the podcasting space with minimal lift for them. And, inviting past, current and future clients to your show as part of your marketing and sales process sets you apart from your competition, in a time where podcasting is really gaining popularity.Website: https://podcastify.meFind Podcastify Me on LinkedIn: https://www.linkedin.com/company/podcastify-me/Find Podcastify Me on Instagram: https://www.instagram.com/podcastify.me/Find Podcastify Me on YouTube: https://www.youtube.com/channel/UCf2biqOTN2UbZ5aaM4Sx6NQ
Following Asian American and Pacific Islander (AAPI) Heritage Month in May, Kimberly Kam, Senior Vice President and Sales Director for Union Commercial Services at the Amalgamated Bank of Chicago (ABOC), joined the America's Work Force Union Podcast. She discussed her journey as an Asian American in the financial sector, strategies for overcoming cultural challenges and her involvement in empowering entrepreneurs in low-income countries. Jacqueline Cañola, Professional Development & Technical Assistance Program Manager with the Service Employees International Union Education and Support Fund, joined the America's Work Force Union Podcast to discuss the challenges faced by family child care educators, support efforts through the We Empower Providers Assembly (WEPA) Conference and progress made through collective bargaining.
In this episode of the IoT For All Podcast, Anthony Protopsaltis, Principal at Velocity IoT, joins Ryan Chacon to discuss how AI is reshaping IoT. The conversation covers the importance of resilient infrastructure, planning an IoT deployment, strategies for seamless communication and long-term reliability, the complexities of IoT connectivity, SGP.32, multi-IMSI, NTN, and advice for companies aiming to future-proof their IoT connectivity.Anthony Protopsaltis is a seasoned entrepreneur and connectivity expert with over 25 years of experience across IT, M2M, and wireless technologies. He is currently a co-founder and principal at Velocity IoT, where he leads the company's mission to deliver seamless, software-defined IoT connectivity on a global scale. Prior to Velocity IoT, Anthony served as Sales Director at U-blox. His background also includes founding and scaling multiple technology ventures in the IoT and IT sectors, along with leadership roles focused on product development and infrastructure strategy.Velocity IoT empowers businesses of all sizes to deploy and scale smart connectivity with ease. Through a single SIM and vendor relationship, they eliminate complexity and deliver seamless, compliant, high-performance IoT connectivity – anywhere in the world. Their solution includes multi-network access via both multi-IMSI and eUICC technologies, ensuring global reach, network redundancy, and reliable uptime. Designed specifically for IoT applications, it also features remote SIM provisioning, automatic carrier switching, and local packet gateways that reduce latency and extend device battery life. They support a wide range of technologies – from 2G to 5G, LTE-M, NB-IoT, and Satellite NTN – making it easy to future-proof deployments.Discover more about IoT at https://www.iotforall.comFind IoT solutions: https://marketplace.iotforall.comMore about Velocity IoT: https://velocityiot.ioConnect with Anthony: https://www.linkedin.com/in/anthony-protopsaltis-09577221/(00:00) Intro(00:09) Anthony Protopsaltis and Velocity IoT(00:33) How is AI reshaping IoT?(01:57) Understanding resilient infrastructure(05:14) Real-world example of AI-driven connectivity(07:49) How to decide between connectivity options(11:25) Why is pre-deployment testing so critical?(15:00) What to look for in a connectivity partner(18:00) Dealing with customer expectations(20:11) Future-proofing your connectivity strategy(21:42) Learn more and follow upSubscribe to the Channel: https://bit.ly/2NlcEwmJoin Our Newsletter: https://newsletter.iotforall.comFollow Us on Social: https://linktr.ee/iot4all
In this episode, we break down why fixed indexed annuities (FIAs) are gaining renewed attention in today's volatile market. Alissa Hufford, Sales Director at the Crump Annuity Solution Center, joins the podcast to cover key selling points like principal protection amid market volatility, tax-deferred growth, and competitive income options — including lifetime income riders. With interest rates at multi-year highs and clients sitting on record levels of cash, FIAs offer a timely solution for those seeking downside protection and guaranteed income. This conversation gives financial professionals clear language, positioning tips, and insight into why FIAs can be a strong addition to the planning conversation right now.
Join Daniel, Head of Revenue and Performance, and Stephen Catharell, Sales Director, for a fresh round of market insights, a look ahead at the Dubai real estate market and most importantly some banter! In this episode, they discuss why older properties are suddenly back in fashion, why DIFC needs more residential supply, and whether we might finally see rental prices come down. If you are new to the Dubai real estate market or are looking for your next investment opportunity this episode is for you!00:00 Introduction and Casual Banter00:31 Market Madness and Sales Team Insights01:21 Upgraded Units and Market Trends03:01 Dubai's Real Estate Evolution04:51 Lifestyle and Living in Dubai10:57 Off-Plan Market Boom12:27 Living in Damac Park Towers12:54 Impact of Off-Plan Investments13:05 Future of the Rental Market15:02 Luxury Real Estate Trends19:06 Advice for Buyers and Market Predictions22:35 Comparing Dubai to Other Major Cities25:18 Conclusion and Final Thoughts Hosted on Acast. See acast.com/privacy for more information.
Mark Lumpkin, Sales Director at STR Cribs, joins us to share his innovative approach of helping investors turn their single-family investment properties into profitable unforgettable short-term rental properties - creating standout short-term rental experiences that leave a lasting impression.With a rich background as a licensed general contractor and inspired by his own family travels, Mark crafts amenity-rich havens that not only rival but surpass traditional hotels in comfort and design for those looking to create meaningful family travel experiences.With focus on quality and comfort over mere aesthetics sets STR Cribs apart in the competitive Airbnb and VRBO markets. Tune in as we explore how these amenity-rich properties redefine what it means to feel truly at home, even when miles away.The conversation doesn't stop at interior design; we tackle the complexities of the short-term rental market affecting short-term rentals across hotspots like Florida, Texas, and Arizona, with Mark providing insights into the regulatory challenges and opportunities facing investors today. From the bustling vacation hotspots of Florida and Texas to the scenic landscapes of Arizona, Mark shares his experiences navigating licensing, insurance hurdles, and the broader impact of regulatory changes on local economies. Connect further with Mark Lumpkin via email marklumpkin1905@gmail.com, LinkedIn https://www.linkedin.com/in/mark-lumpkin-84b173142/, or STR Cribs https://strcribs.com.First Lien Capital is your investment and resolutions partner delivering security and strong returns while making real impact, and your Special Assets Group for hire delivering customized solutions to your distressed real estate debt scenarios.Schedule a consultation with Bill to ELEVATE (https://billbymel.com/investor/) or REVIVE (https://billbymel.com/advisor/) your portfolio today.To learn more, visit:https://billbymel.com/Listen to more episodes on Mission Matters:https://missionmatters.com/author/bill-bymel/
Fan Mail: Got a challenge digitizing your intake? Share it with us, and we'll unpack solutions from our experience at Cytora.Welcome to Cytora's Practitioner's Guide, a new series from Making Risk Flow.In each episode, we sit down with experts from Cytora's global team to explore practical strategies, real-world applications, and emerging insights from the front lines of risk digitization and underwriting transformation.In this episode, Juan de Castro is joined by Rich Lewis, Cytora's Sales Director, and Zaheer Hooda, Head of North America, for a deep dive into what makes proof-of-concept (POC) initiatives in risk digitization succeed—or fail.Drawing on firsthand experience from working with leading carriers, they break down five essential capabilities insurers need to get right when implementing digitization initiatives—from extraction accuracy and full-spectrum intake handling, to scalable deployment and human-in-the-loop exception management.They also provide a practical, inside look at how insurers structure effective proof of concept processes, including live workshops, data preparation, success metrics, and how to align POC design with measurable business outcomes.Whether you're a carrier planning a digitization journey or a leader seeking to optimize underwriting workflows, this episode offers tactical guidance to ensure your technology investments deliver meaningful impact.To receive a custom demo from Cytora, click here and use the code 'Making Risk Flow'.Our previous guests include: Bronek Masojada of PPL, Craig Knightly of Inigo, Andrew Horton of QBE Insurance, Simon McGinn of Allianz, Stephane Flaquet of Hiscox, Matthew Grant of InsTech, Paul Brand of Convex, Paolo Cuomo of Gallagher Re, and Thierry Daucourt of AXA.Check out the three most downloaded episodes: The Five Pillars of Data Analytics Strategy in Insurance | Craig Knightly, Inigo 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada Implementing ESG in the Insurance and Underwriting Space | Simon Tighe, Chaucer, and Paul McCarney, Moody's
Las bolsas europeas han comenzado la semana con fuertes subidas tras el anuncio del presidente Donald Trump de aplazar hasta el 9 de julio la imposición de aranceles del 50% a los productos de la Unión Europea tras una conversación telefónica mantenida el domingo con Ursula von der Leyen, presidenta de la Comisión Europea. En la tertulia de mercados de Capital Intereconomía, Patricia López Molina, responsable de Distribución de Iberia en GAM; Rafael Ximénez de Embún, CFA y Managing Director Iberia & Latam en Muzinich & Co.; Yago Matossian, Sales Director en AXA IM; y Lorenzo González, responsable de Iberia en DNB Asset Management, analizan la reacción de las Bolsas este aplazamiento de los aranceles, también el impacto del plan fiscal de Trump en el mercado, y la situación actual de la renta fija tras el repunte de las rentabilidades de los bonos. Además ponen el foco en dos referencias importantes para los inversores esta semana como serán dato del PCE deflactor en Estados Unidos, indicador clave para evaluar la inflación y su impacto en la economía, y los resultados que va a presentar Nvidia.
Las bolsas europeas han comenzado la semana con fuertes subidas tras el anuncio del presidente Donald Trump de aplazar hasta el 9 de julio la imposición de aranceles del 50% a los productos de la Unión Europea. En la tertulia de mercados de Capital Intereconomía, Patricia López Molina, responsable de Distribución de Iberia en GAM; Rafael Ximénez de Embún, CFA y Managing Director Iberia & Latam en Muzinich & Co.; Yago Matossian, Sales Director en AXA IM; y Lorenzo González, responsable de Iberia en DNB Asset Management analizan la actualidad de los mercados europeos. Y Alexis Ortega, Asesor independiente nos explica las principales referencias a tener en cuenta en la sesión de hoy.
In today's episode, Dr. Mark Costes welcomes back marketing expert Mike Sula, Sales Director at Studio 88, a top-rated healthcare marketing agency. Mike delivers a powerful presentation on how to stand out in today's fast-paced digital landscape by tapping into authentic storytelling. He emphasizes the importance of leading with purpose, using personalized photography and video, and embracing social platforms to connect with patients on a deeper level. From his breakdown of successful marketing eras to insights on leveraging story-driven content, Mike explains why dental practices that prioritize meaningful branding consistently attract more of their ideal patients. This episode is packed with actionable strategies to help your practice rise above the noise and create lasting patient relationships. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
They Told Her Not to Work in Sales — She Proved Them ALL WRONG Description In this episode of The Playbook Universe, we sit down with Libby Derbyshire, Sales Director at ComplyAdvantage, whose transformation journey is nothing short of extraordinary. From selling boat party tickets in Ibiza to leading with data and empathy at some of the UK's fastest-growing startups, Libby shares the pivotal moment that changed everything — and the power of combining gut instinct with hard analytics. We explore her early experiences in sales, how Jeremy Duggan and Steve McCluskey shaped her development, what it means to build inclusive teams, and how she balances motherhood with high-performance leadership. Raw, inspiring, and deeply insightful, this is a masterclass in becoming more than the sum of your parts.
Connect with us via text! How much does packaging really matter? According to Allison Kent-Gunn, Sales Director at Berlin-Jansy and beauty packaging consultant, a lot more than you think. In this episode, she sits down with Michelle to share how packaging shapes consumer perception, drives brand identity, and communicates performance before a product is even used. Plus, she breaks down what sustainable packaging means today, the impact of new tariffs on overseas sourcing, and common mistakes to avoid. Whether you're launching a line or just love what's inside the bottle, this episode unwraps everything you didn't know you needed to know about beauty packaging.Follow DERMASCOPE:Instagram: @dermascopeFacebook: facebook.com/dermascopePinterest: @dermascopeTikTok: @dermascopeFollow Allison:Instagram: @allisonturquoiseAdditional Links:Visit our website.Learn more about this podcast.Subscribe to the magazine.Read the May 2025 issue.
Are missed calls quietly draining your practice's growth? In this episode, Jake Puhl sits down with Garrett Robins, Sales Director at Nexa, to talk about what really happens when phones go unanswered. Garrett shares real stories from dental practices—busy teams, missed opportunities, and patients slipping away. You'll hear how practices are keeping phones covered after hours, booking appointments in real time, and giving their teams the support they need. If your front desk is stretched and you're wondering what it's costing you, tune in to hear how Garrett and Nexa are helping practices catch what they've been missing.
#supplychain #warehouse #automation #podcast #logistics #procurement #ai #quality In this episode of the Supply Chain Pioneers Podcast, host Ulf Venne is joined by Torben Schultze, Sales Director at Ranpak Automation. They discuss Torben's career journey from industrial engineering and quality management in the automotive sector to his current role in supply chain management with a focus on inter-logistics. Torben shares valuable insights on the importance of top-down quality management, the role of automation in modern warehousing, and the exciting advancements and challenges in the field. They also delve into Ranpak Automation's innovative solutions such as automated packing machines, height-reducing machines, and the implications of new European regulations on packaging efficiency. Tune in for an enriching discussion on the future of supply chain technologies and the parallels between the fast-paced world of field hockey and supply chain dynamics. 00:00 Introduction and Sponsor Message 00:35 Meet Torben Schultze: Early Career and Sales Journey 02:14 Insights on Quality Management in Automotive Industry 04:09 Transition to Supply Chain Management 06:40 Ranpak Automation: Innovations and Products 10:25 Future Trends in Intralogistics and Automation 14:25 European Regulations and Their Impact 20:39 Hobby Question: Field Hockey and Supply Chain Management 22:37 Conclusion and Farewell
On today's episode, we're sharing a panel discussion I moderated early this month at the Leadership Institute's ElectTech conference in San Francisco. It was an informative conversation about how technology can be used to provide scale alongside the more conversational tactics campaigns are embracing. Become a Friend of the Trend: https://campaigntrend.com/friends/Caroline Strom, Client Partner for US Elections, XBryan McPartlan, Sales Director, Prompt.ioScott Winn, COO, California Republican PartySubscribe on YouTube: Visit the Campaign Trend Website: Follow us on X Follow us on LinkedIn Subscribe to our Newsletter Become a Campaign Trend Insider
In this episode of Dubai Real Estate Unplugged, host Charlie Bannan is joined by market experts Paul Sharland, Off Plan Associate Director, Clementine Munro, Sales Director and Jake Walton, Leasing Director, to unpack the Q1 2025 real estate landscape in Dubai.They discuss key shifts in residential sales, Off Plan momentum, rental market trends, evolving buyer behaviour, and which communities are catching investor attention.Whether you're buying, selling, leasing, or advising clients, this episode gives you the context behind the headlines.Download our full Q1 2025 Market Reports here: https://bit.ly/42tHnewLove our podcast? Got feedback? Send us a text message.2025 Dubai Real Estate Investment Playbook:https://bit.ly/4lLjXsG Q1 2025 Market Reports by Community:https://bit.ly/3RYs4UL Q1 2025 Off Plan Market Report:https://bit.ly/42tHnew 2024 Commercial Real Estate Guide:https://bit.ly/49hJ8MAFollow us on social
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Matt Nolan, CRO of Redwood Software, to discuss what it really takes to scale a revenue organization beyond the $200M mark. Matt shares what he's learned stepping into the CRO role—shifting from deal-maker to system-builder, navigating cultural integration post-acquisition, managing board dynamics, and building trust through authentic leadership. If you're a sales leader, aspiring CRO, or operating in a private equity-backed company, this candid conversation is loaded with actionable insights.KEY TAKEAWAYS[00:00:30] The shift from deal involvement to systems thinking as a CRO[00:01:40] Navigating complexity: PLG, SLG, and assisted motions in one org[00:02:15] Tackling organizational friction points no one else can move[00:03:00] Building credibility with a board that has a different go-to-market background[00:03:45] The challenge of balancing learning vs. initiating change as a new leader[00:05:00] Why being authentically yourself is the best leadership strategy[00:06:15] How to build trust without gutting legacy teams[00:06:45] Culture wins: no account conflicts, cross-region harmony, and shared mission[00:07:15] Going from “best kept secret” to magic quadrant leaderQUOTES[00:01:45] “My job is to go turn all the ‘what's not working' into ‘what's working.'”[00:02:10] “There are some rocks in the business that only the CRO can move."[00:03:05] “You've got to earn trust to make big moves—especially when your vision differs from the board's.”[00:05:00] “The only way to do it is to be yourself—even if that means being more open than most."[00:06:50] “I'm proud of a very corny thing: no account conflict has ever escalated to me in three years.[00:07:00] “We were the best kept secret in software—now we're in the magic quadrant.”Listen to the full conversation through the link below:https://revenue-builders.simplecast.com/episodes/navigating-the-cro-role-while-building-a-great-culture-with-matt-nolanEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDCCheck out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
This year's London Coffee Festival is right around the corner and with it comes four days of caffeine-fuelled celebration in this city's ever-evolving coffee scene.Founded in 2011, The London Coffee Festival is a major event in global industry's calendar, drawing thousands of coffee professionals, enthusiasts, and innovators from around the world to connect, collaborate, and share their passion for all things coffee.And so in this episode, we're catching up with some familiar faces from the festival community to hear their standout impressions of the show, how to get the most out of a trade show, and what they've got planned for this year's event.We'll speak with Agnes Potter, Managing Director, Allpress UK, Stewart Johnson, Sales Director, Sanremo UK, Chris Farnworth, Founder, Blendsmiths, Frances Booth, Marketing Director, Biscoff UK, Harry George, Founder, Send Coffee, and Lee Hyde, Senior Beverage Expert at Monin.Credits music: "London's on Fire" by Daisy Chute in association with The Coffee Music Project and SEB CollectiveSign up for our newsletter to receive the latest coffee news at worldcoffeeportal.comSubscribe to 5THWAVE on Instagram @5thWaveCoffee and tell us what topics you'd like to hear
In this special edition of CPM Customer Success, host Andy MNA welcomes Mark Nichols, Sales Director at OneStream Software, for a behind-the-scenes look at the OneStream Splash Conference. With Nashville as the backdrop, Mark discusses what makes Splash a can't-miss event for finance and accounting professionals. Listeners will hear Mark's career journey from Hyperion to OneStream, his perspective on the unique culture that drives customer success, and a deep dive into what attendees can expect—from targeted tracks for FP&A, accounting, and executives, to immersive demos on OneStream's unified platform and practical AI innovations. You'll also learn how: Splash helps prospects validate OneStream as a strategic solution Existing customers expand platform use cases like forecasting and reconciliations Sensible AI is driving better forecast accuracy without overwhelming finance teams To network effectively with peers, consultants, and OneStream leaders (costumes encouraged!) Plus, get a preview of Nova Advisory's customer spotlight with Morton Salt, and tips on post-conference follow-up to build a solid internal business case for OneStream adoption.
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Jane Thompson of BigPanda to unpack the art and science of selling into strategic accounts. Jane shares hard-won wisdom on navigating multi-divisional enterprises, building champions across layers of influence, and translating technical capabilities into board-level business value. If you want to elevate from tactical selling to true strategic impact, this episode delivers the roadmap.KEY TAKEAWAYS[00:00:45] Focus beyond standard research—find personal executive insights to connect meaningfully.[00:01:15] Strategic sellers must bridge technical solutions to business outcomes.[00:02:00] Map value by stakeholder: technical director, VP, CIO—tailor it to each.[00:03:30] Selling to multi-divisional organizations requires managing multiple champions, needs, and value props.[00:04:15] Ecosystems are interdependent—solutions impact multiple departments.[00:05:00] Use the “M and W Effect” to navigate accounts vertically and horizontally.[00:06:00] Prevent single-threading—schedule multiple meetings at once and communicate openly.QUOTES[00:01:20] “Anyone can go read a 10-K, but go find personal tidbits that help you build a champion at every level.”[00:01:55] “You have to translate what you do into business issues—or you're not going to be a good strategic account rep.”[00:02:40] “If you think in a strategic sense, mapping value by stakeholder becomes second nature.”[00:04:00] “It's a skill to unify multiple divisions with multiple stakeholders into a single ROI conversation.”[00:05:10] “If you're not moving up and down in the org chart, you won't make it in strategic accounts.”[00:06:05] “Be transparent—reach high and wide without being sneaky. It works if done right.”Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/selling-into-strategic-accounts-with-jane-thompsonEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: Revenue Builders Podcast, John Kaplan, John McMahon, Force Managementhttps://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
In this compilation, live from MCEDD, World Oil speaks with Alvaro Ranero, Director GRN - Algeria, Respol, about their global deepwater operations; Stuart Billingham, Sales Director, Koso Kent Introl Ltd. about changes he sees in the deepwater market; and Melissa Ward, Director of Business Development, TDI-Brooks, regarding the latest operations in offshore surveying.
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Bob Ranadli of FTV Capital to unpack the delicate dynamics between CROs, CEOs, and board members. From managing expectations to avoiding pitfalls of dysfunction, this conversation dives deep into how CROs can approach board interactions with strategy, self-awareness, and alignment. Perfect for revenue leaders who want to strengthen executive relationships and drive healthy boardroom collaboration.KEY TAKEAWAYS[00:00:35] Understand the Board's Purpose: CROs must recognize the board's role in needs analysis and bringing strategic value—not just oversight[00:01:10] Diversify Board Experience: Great boards consist of varied backgrounds and expertise; avoid redundancy in experience sets[00:01:45] Root Cause vs. Surface Complaints: Before raising issues with the board, ensure the CRO and CEO have sought resolution together.[00:02:15] Bring Solutions, Not Just Problems: Leaders must shift from venting to proactive solution-building[00:02:50] Avoid Commiserating with Board Members: CROs should direct internal concerns to CEOs first, not the board—keep relationships clear and constructive.[00:03:30] Align Board Expertise with Department Needs: Strong boards mirror company functions, acting as mentors to department leaders when the CEO is confident and secure.QUOTES[00:00:55] "The board needs to do a needs analysis… making sure you don't have redundancy in experience is really important."[00:02:00] "If you've got a problem and you're not thinking about a solution, then you've got to look in the mirror."[00:02:50] "If you're bringing something to me that looks like you don't have a solution, you're just complaining."[00:03:50] "The really good CEOs bring in board members who can act as mentors aligned to each function.[00:04:15] "For that to work, the CEO must be very secure in their job."Listen to the full conversation through the link below. https://revenue-builders.simplecast.com/episodes/understanding-the-nuances-of-the-cro-ceo-relationshipEnjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0Check out John McMahon's book here: Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
Dive into the fascinating world of cellular aging with Sebastian Conti, Sales Director at TA Sciences, as we explore the science behind telomeres—those tiny protective caps at the ends of your chromosomes that may hold the key to biological aging.Sebastian breaks down complex concepts into accessible insights, explaining how telomeres naturally shorten as we age and how this process connects directly to age-related diseases like cardiovascular issues, Alzheimer's, and cancer. What separates TA-65 from other supplements is its impressive scientific backing—twelve published clinical studies, including five double-blind trials—demonstrating its ability to activate telomerase and potentially lengthen telomeres.The conversation takes us through the practical benefits users experience: improved cognitive function, enhanced recovery after exercise, stronger immune response, and sometimes even improved eyesight in cases of early macular degeneration. Sebastian shares his personal journey with the supplement, noting improved mental clarity and faster physical recovery after about seven months of consistent use.We also explore who might benefit most from telomerase activation, from high-performance athletes looking for better recovery to adults over 50 experiencing the more noticeable effects of aging. The supplement's ability to reduce senescent cell load—particularly in CMV-positive individuals—and replenish naive T-cell reserves makes it a compelling option for immune health as well.Whether you're already deep into your wellness journey or just beginning to explore anti-aging interventions, this episode offers valuable insights into addressing aging at its most fundamental level—your DNA. Ready to explore what telomere science could mean for your longevity? Listen now and discover how cellular rejuvenation might change your approach to aging.Let's Connect! * Instagram https://www.instagram.com/premierderm/* Facebook https://www.facebook.com/premierdermatology* Website: https://premierderm.netPremier Dermatology is located in Bentonville, Fayetteville, & Bella Vista, Arkansas!
Braving Business: Tales of Entrepreneurial Resilience and Courage in the Face of Adversity
By popular demand, we are reissuing his unforgettable episode of Braving Business where we meet Crystal Ball, whose life is a testament to resilience, reinvention, and the power of embracing freedom. Raised in poverty and repression within the infamous “Shiny Happy People” cult, Crystal's childhood was defined by control and fear. But breaking free was only the beginning.Crystal shares her journey through profound loss, including surviving Hurricane Michael, losing both grandparents, and helping her husband recover from a stroke—all in one harrowing year. These challenges, combined with the unexpected catalyst of motherhood, pushed her to leave a 13-year corporate career and accidentally embark on a path of entrepreneurship.Now thriving in Panama City Beach, Crystal combines her passion for real estate and the coastal lifestyle as a successful entrepreneur and Sales Director of a boat club. She's also preparing to release her autobiography, “Diary of a Cult Girl,” in early 2025, a bold and deeply personal account of breaking generational cycles and reclaiming self-worth.In this episode, Crystal reveals:How her upbringing shaped her drive and why hyper-achievement can be a trauma response.The role of radical honesty and forgiveness in rebuilding her life.The hilarious story of how she offered her ex-husband as part of a real estate deal, which made headlines in the New York Post.What “success” looks like now and how it's changed over the years.The values she's instilling in her children to break harmful cycles.Crystal's story is raw, inspiring, and a powerful reminder that healing, freedom, and purpose are within reach—even in the face of unimaginable challenges.Key Takeaways:“Life is a daring adventure or nothing at all.”—Crystal's favorite quote by Helen Keller encapsulates her journey of resilience and courage.How counseling, partnerships, and boundaries helped her overcome trauma and rebuild.Why she believes honesty and openness are the keys to resilience in life and business.Connect with Crystal Ball:Facebook: Crystal BallResources Mentioned:Diary of a Cult Girl (coming 2025)New York Post featureEpisode Highlights:[00:03:00] Crystal's childhood in the “Shiny Happy People” cult and breaking free.[00:10:30] Surviving Hurricane Michael and navigating loss.[00:20:15] The story behind leaving corporate America and her “life-changer baby.”[00:30:45] How she hilariously offered her ex-husband as a bonus in a home sale.[00:40:10] Radical honesty, boundaries, and breaking generational cycles.[00:50:00] Her advice: “If they're not in the arena, don't worry about them.”Crystal Ball's extraordinary journey reminds us that resilience and transformation are possible for everyone. Tune in for an episode filled with courage, humor, and hope!
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Frederik Maris, CRO at Atoss Software SE. Frederik shares how he interviews, assesses, and hires elite enterprise sales talent by focusing on EQ, character, and curiosity over resumes alone. Learn the power of the ICE criteria and how seasoned leaders spot top performers by blending science, gut instinct, and situational awareness.KEY TAKEAWAYS[00:01:00] The ICE criteria: Intelligence, Character, Coachability, and Experience—what it means and how to apply it in hiring[00:02:00] How “Spin Selling” still applies to modern interviews and what it reveals about candidates[00:03:00] Why understanding hiring criteria is a test of a rep's customer empathy[00:04:00] EQ as a deal accelerator—how top reps build champions both internally and externally[00:05:00] The role of self-awareness, curiosity, and integrity in elite salespeople[00:06:00] How to spot emotional intelligence in subtle cues during interviews[00:07:00] Why gut feel, not just metrics, is a critical part of hiring decisions[00:08:00] Frederik's favorite interview question that reveals a rep's self-awareness instantlyQUOTES[00:01:00] "If they don't ask what I'm looking for in this interview, how are they going to understand what a customer wants?"[00:04:00] "EQ is about the ability to build champions—internally and externally."[00:05:00] "I'm looking for people who do what's right for the customer, the partner, the company—and hopefully, the world."[00:06:00] "You can feel EQ—how they interact with the receptionist, how they carry warmth in a conversation."[00:08:00] "How do you think you're doing in this interview?" That one question shows me their self-awareness instantly."Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/training-your-teams-for-complex-enterprise-sales-with-frederik-marisEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook:https://www.forcemanagement.com/roi-of-sales-messaging
Sales Game Changers | Tip-Filled Conversations with Sales Leaders About Their Successful Careers
This is episode 748. Read the complete transcription on the Sales Game Changers Podcast website. This is a Sales Story and a Tip episode! Watch the video of the interview here. Read more about the Institute for Excellence in Sales Premier Women in Sales Employer (PWISE) designation and program here. Purchase Fred Diamond's best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! Today's show featured an interview with Jon Jumento, Sales Director, Aerospace and Defense at Juniper. Find Jon on LinkedIn. JON'S TIP: "In complex B2B and B2G sales, your product isn't your only differentiator—your account team is. It's how you show up, how you execute, and how you take care of your customer that sets you apart.”
Julie Podewitz, CEO and Founder of Grow Your Occupancy, talks with Erin Hennessey, CEO of Health Dimensions Group. Erin shares her insights on her leadership journey to CEO, leading by values, hiring the right people, and the impact a strong executive director and strong sales director working together has in the success of a senior living community.
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Chris Vik, CRO at Leapwork, to discuss the critical role of pipeline generation (PG) in both sales and recruiting. Chris challenges the notion that PG is dead, emphasizing the relentless effort required from leaders to inspect, inspire, and engage their teams. He also highlights the importance of leaders taking ownership of recruitment rather than outsourcing it, ensuring they build high-performing teams. Tune in to learn why getting “in the pit” with your reps is essential and how to recruit top talent—even as a lesser-known company.KEY TAKEAWAYS[00:01:00] Pipeline Generation Isn't Dead – Leaders must commit to driving PG consistently.[00:02:00] The Role of Leaders in PG – Inspiring and supporting reps is critical to success.[00:02:30] Getting ‘In the Pit' – Leading by example fosters accountability and growth[00:03:00] Recruiting as a Team Sport – Why leaders should be hands-on in hiring.[00:06:00] The Art of Recruiting Top Talent – Overcoming objections when hiring for a lesser-known company.QUOTES[00:01:00] “PG isn't dead—you just have to do it the right way.[00:02:00] “Your job as a leader is to help people get unstuck.”[00:02:30] “If you're not in the pit with your reps, how can you coach them?”[00:06:00] “Recruiting is a team sport—don't outsource your dream team.”Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/data-driven-decision-making-with-parm-uppalEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
This week, we’re talking all things sales—breaking barriers, building wealth, and securing the bag. Mandi is joined by two powerhouse guests: Chantel George, founder of Sistas in Sales, and her brother Alex Woodruff, Sales Director at Fiddler, an AI software firm. They dive into the unique challenges women of color face in the sales industry, why representation matters, and how to carve out a thriving career in this space. Chantel shares how Sistas in Sales is creating opportunities and support systems for women navigating the field, while Alex drops gems on career growth, negotiating compensation, and navigating corporate spaces as a Black professional. Plus, we get into personal finance tips, the perks of entrepreneurial ventures, and why understanding your worth is non-negotiable. If you’re in sales, thinking about jumping in, or just looking for advice on making strategic money moves—this episode is for you! What You’ll Learn:
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Parm Uppal, CRO at Benchling, to discuss the critical shift from measuring sales activities to tracking accomplishments. Parm shares insights on setting clear expectations for reps, training them for high-impact meetings, and aligning their daily actions with business outcomes. The conversation explores strategies for reaching economic buyers, adapting to shifting funding landscapes, and simplifying sales execution for maximum effectiveness.KEY TAKEAWAYS[00:00:26] The power of simplifying expectations for sales reps.[00:01:19] Training reps for high-impact meetings to close deals.[00:02:13] Why accomplishments matter more than activity metrics.[00:03:16] Aligning rep performance with business goals using a proven framework.[00:04:52] Adapting to shifts in funding and decision-making authority.[00:05:45] Setting clear expectations: the three-to-four things reps must always know.[00:07:07] Keeping sales execution simple and focusing on small wins.QUOTES[00:01:45] “If we know these are the toughest meetings, we have a duty as leaders to be training reps for them.”[00:02:32] “If you got an EB meeting, chances are you already have a champion. To get a champion, you probably did proper discovery.”[00:04:07] “Are you the chief problem officer, or are you just running deals? Your sales strategy depends on how well you define the problem.”[00:05:45] “I want my reps to wake up and immediately know the three to four things I expect from them—without having to write them down.”[00:07:24] “We keep it simple: What's the biggest red flag in MEDDIC today, and who do we take the Three Whys to?”Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/data-driven-decision-making-with-parm-uppalEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
Short-term rentals are still a popular asset class, but you have to optimize them for your guest avatar to get them right. On this episode of Zen and the Art of Real Estate Investing, Jonathan sits down with Mark Lumpkin, Sales Director at STR Cribs. STR Cribs helps STR owners understand what makes a high-performing short-term rental. They are renovation and design experts for top-performing short-term rentals nationwide. Jonathan and Mark start their conversation by exploring the features a short-term rental needs to stand out, how you can optimize a property's features, and the importance of addressing preventative maintenance before it becomes a problem. Mark explains why paying attention to guest feedback, performing trial stays at a property with friends and family, and the difference between market-specific and universal amenities is important. You'll hear why data is essential in purchasing the right property in the right market, why you shouldn't overlook secondary STR markets, and adding ADU or disability accessibility to appeal to more guests. Finally, Mark shares how he and his wife began investing in STRs, how STR Cribs can help STR owners design and build their ideal short-term rental, and his advice for investing in an asset you can use and rent out. Short-term rentals continue to be a popular option for real estate investors, and now, more than ever, they have to stand out from the crowd. Mark Lumpkin offers insights on creating a property you and your guests can enjoy. In this episode, you will hear: What drew Mark Lumpkin to short-term rentals, and why each STR has to stand out Optimizing the features of each property and customizing it to your guest avatar Addressing preventive maintenance and longevity rather than putting them off Paying attention to guest reviews and listening to feedback Staying in your properties and asking friends and family to stay there to address any issues you didn't think about Market-specific amenities versus universal amenities based on different guest types Using data to purchase the right property in the right market Why you shouldn't overlook some of the secondary STR markets The importance of ADU or disability accessibility in a property How Mark and his wife began investing in STRs after some international travel where they learned some lessons about what did not fit their lifestyle How STR Cribs helps STR owners design and build their ideal STR The lack of top-tier homes available as STRs and the best ROI amenities Mark's advice for investing in an STR you can use as well as rent out Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast. If you enjoyed this episode, we've created a PDF that has all of the key information for you from the episode. Just go to the episode page at https://zenandtheartofrealestateinvesting.com/podcast/228/ to download it. Supporting Resources: STR Cribs website - STRCribs.com STR Cribs on YouTube - www.youtube.com/@STRCrib Connect with Mark Lumpkin on LinkedIn - www.linkedin.com/in/mark-lumpkin-84b173142 Website - www.streamlined.properties YouTube - www.youtube.com/c/JonathanGreeneRE/videos Instagram - www.instagram.com/trustgreene Instagram - www.instagram.com/streamlinedproperties TikTok - www.tiktok.com/@trustgreene Zillow - www.zillow.com/profile/StreamlinedReal Bigger Pockets - www.biggerpockets.com/users/TrustGreene Facebook - www.facebook.com/streamlinedproperties Email - info@streamlined.properties Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribeOwned and led by Kristina and Kiki Salcido, K2 Omni Group is based in Albuquerque, but they've expanded to Boston and Dallas. How? By finding the right business partners and providing their “business in a box.”In order to do that, you need a standardized team structure and refund, centralized systems. Go inside their operating system, which is under constant improvement, and learn how they fix things even when they're not broken. Kristina shares the story of joining a RE/MAX office, partnering on an independent brokerage, opening their own teamerage, then shifting it to a hybrid model that allows agents to transition from independent to team for 6 months at a time. She also shares the key people, processes, and technologies behind the business that she and her husband Kiki have built - including where they found some of their most valuable people.Watch or listen to this episode for insights into:- Why “if it's not broken, don't fix it” isn't a winning approach- The path from joining a RE/MAX office, to partnering on an independent brokerage, to opening their own teamerage, to shifting it to a hybrid model- The differences for agents of joining the team or going solo in their brokerage, including the ability to switch between them for 6 months at a time- The rigor of team agents, including the training and minimum standards required- Why and how she left sales production- Why and how they expanded to Dallas and Boston, including a story of failure and a fundamental caution for others- The key elements of their tech stack- The key roles on their staff, including Operations Manager, Sales Director, four TCs, and eight Concierge specialists and how they found some of them- The process for constant improvementAt the end, learn about dancers turned agents, an animal farm, and the Big Bang Theory.Kristina Salcido:- https://k2omnigroup.com- https://www.instagram.com/k2omnigroup/- https://www.instagram.com/kristinasalcido/Real Estate Team OS:- https://www.realestateteamos.com- https://linktr.ee/realestateteamos- https://www.instagram.com/realestateteamos/ Get instant access to 8 subscriber-only episodes: https://realestateteamos.com/subscribe
In this short segment of the Revenue Builders Podcast, we revisit the discussion with Mike Earnest from Wiz to discuss the critical topic of retaining top sales talent. Mike shares his philosophy on building a culture of buy-in rather than compliance, the role of authenticity in leadership, and how sales leaders can help their teams see a clear future within the company. He also highlights the importance of transformational management, showing how investing in employees' growth leads to long-term loyalty.KEY TAKEAWAYS[00:01:08] Understanding Employee Motivations – Retention starts with knowing what employees want to achieve both personally and professionally.[00:02:15] Creating a Culture of Buy-In vs. Compliance – Employees who believe in the process stay longer than those who are forced into it.[00:03:02] Transactional vs. Transformational Leadership – Developing employees and helping them grow outweighs short-term financial incentives.[00:03:50] Helping Employees See Their Future – Retention is at risk when employees cannot envision their future within the company.[00:04:12] Taking Ownership of Employee Development – Sales leaders, not just enablement teams, must actively guide career growth.QUOTES[00:01:55] “If you're authentic and genuinely care about your team, they're not going to leave. They won't chase a shiny object because they're already in one.”[00:02:37] “There's a difference between adhering to a sales process and wanting to adhere to a sales process because it adds value.”[00:03:02] “When you help someone develop skills they never thought they could master, they're not leaving for another $10,000.”[00:03:50] “One of a leader's greatest traits is helping people see themselves in the future.”[00:04:37] “Retention isn't just about the company's reputation—it's about whether employees see a clear future for themselves.”Listen to the full conversation through the link below.https://revenue-builders.simplecast.com/episodes/revenue-retention-and-recruiting-with-mike-earnestEnjoying the podcast? Sign up to receive new episodes straight to your inbox:https://hubs.li/Q02R10xN0Check out John McMahon's book here:Amazon Link: https://a.co/d/1K7DDC4Check out Force Management's Ascender platform here: https://my.ascender.co/Ascender/Force Management is hiring for a Sales Director. Apply here: https://hubs.li/Q02Zb8WG0Read Force Management's eBook: https://www.forcemanagement.com/roi-of-sales-messaging
In this episode of the Revenue Builders Podcast, host John McMahon and John are joined by Christopher Vik, Chief Revenue Officer at Leapwork. Chris shares his journey through various sales leadership roles before delving into the state of pipeline generation today. He emphasizes the ongoing need for consistent pipeline generation, detailing how AI and shifting markets impact this critical activity. Through personal anecdotes, Chris outlines the five key components of building a robust pipeline generation culture. He discusses the intricacies of recruiting A-players, stressing the importance of preparation, values, and alignment with company needs. This episode provides a comprehensive look at refining both sales and recruitment processes to enable revenue expansion.ADDITIONAL RESOURCESLearn more about Christopher Vik:https://www.linkedin.com/in/christophervik/Read Force Management's Guide to Increasing Company Valuation: https://hubs.li/Q038n0jT0Enjoying the podcast? Sign up to receive new episodes straight to your inbox: https://hubs.li/Q02R10xN0HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:02:00] Pipeline Generation: Is It Still Alive?[00:02:25] Building a Pipeline Generation Culture[00:04:01] The Five Mechanisms of Successful Reps[00:15:53] The Importance of Preparation in Pipeline Generation[00:24:26] Recruitment and Building a Dream Team[00:33:00] Leveraging AI and Tools for Pipeline Generation[00:35:01] Leveraging Thought Leaders for Sales[00:35:32] The House Party Analogy for Warm Introductions[00:38:21] Tailoring the Challenger Approach[00:43:30] Importance of In-Person Meetings[00:46:14] Creating an Invisible Fence in Sales[00:49:02] Connecting Systems for Sales Success[00:53:37] Recruiting the Right Sales Reps[01:03:27] Defining and Living by Your ValueHIGHLIGHT QUOTES[00:02:00] "Pipeline generation is not dead; it's about evolving the methods with new tools like AI."[00:03:33] "You can build a business on pipeline generation, but it has to be sustainable and strategic to avoid burnout."[00:16:56] "Preparation leads to attitude. If you're really prepared, you have a better attitude."[00:50:01] "Everyone loves to be led, provided you can take them to a place they can't get to on their own."[01:04:03] "As a leader, you need to know your values and articulate them; it helps build a strong, values-driven culture."