Podcasts about kettlemans

On today's episode, we sit down with Amer Wahab, the operator behind one of the most impressive unit economics in fast casual—$5.3M in sales from a single Kettlemans Bagel location. Amer built a powerhouse brand with industry-leading retention, a cult following, and a model that's built to scale. Even through the darkest days of COVID, Kettlemans came out stronger, smarter, and more profitable than ever.In this episode, Amer shares: - The exact systems behind his $5.3M AUV- Why cash flow beats EBITDA in real-world operations- How he slashed turnover to just 37% in an industry averaging 90%- The power of “stay interviews” and culture-first leadership- Why keeping things simple and consistent fuels growth“COVID taught us a valuable lesson... EBITDA is important, but cash is king. When those things happen, you need cash.” – Amer WahabIf you're a franchisee, operator, or aspiring multi-unit owner, this episode is loaded with insights on how to build a business that scales without losing its soul.

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Amer Wahab, President of Kettlemans Bagels. Founded over two decades ago, Kettleman's Bagels, led by CEO Craig Buckley and President Amer Wahab, has established itself as a veritable food institution in Ottawa, with a steadfast commitment to crafting the best bagels the old-fashioned way. Operating around the clock, every day of the year, Kettleman's Bagel is renowned for its traditional Montreal-style bagels, made with premium ingredients, hand-rolled, kettle-boiled in honey water, and baked in a wood-burning oven stoked with carefully selected hardwood. The business model is as unique as its bagels, offering a fully transparent, "no-wall" experience that lets customers witness the entire preparation and baking process. Wahab was asked about the expansion success, the right franchise partners and hiring employees. Wahab shares that Kettlemans has units that do more than $4.8 million in revenue. In a bid to streamline service and meet customer demands for speed, Kettleman's Bagel Co. launched a mobile ordering app pre-COVID that has reshaped the customer experience. "The nature of quick service restaurants is to be quick," President Amer Wahab explained, "And in listening to our guests, we've tried to make our service quicker." Now, customers can place orders and receive their bagel sandwiches in as little as five minutes when ordering in-store.The app's functionality allows for scheduled pickups, but understanding the unpredictable nature of daily schedules, the company integrated geofencing technology, in partnership with BlueDot, to ensure product freshness upon arrival. "People's schedules sometimes change. You may place your order to pick up at 11:30, but due to traffic or other delays, it's 11:45. We want your food to be just right," Wahab said. This technology triggers the kitchen to prepare orders as customers cross a specified threshold, ensuring a fresher, better product upon handoff at the drive-through or counter.Additionally, Kettleman's Bagels has looked to technology to aid in its production process, specifically in dealing with the manual labor involved in producing about 3,000 pounds of cream cheese a week. "We're scooping it by hand," Wahab said. Recognizing the potential for technology and AI to improve this process, the company collaborated with a tech firm to automate the weighing and dispensing of cream cheese. "You tell the machine you want 175 grams, it spits it out. It doesn't matter the consistency of the product," Wahab added. These technological advancements are not only improving efficiency but also contributing to the overall quality of the Kettleman's experience.To hear the questions and Wahab's responses to “Two Truths and a Lie” check out this episode of Hospitality Hangout.

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” chat with Amer Wahab, President of Kettlemans Bagels. Founded over two decades ago, Kettleman's Bagels, led by CEO Craig Buckley and President Amer Wahab, has established itself as a veritable food institution in Ottawa, with a steadfast commitment to crafting the best bagels the old-fashioned way. Operating around the clock, every day of the year, Kettleman's Bagel is renowned for its traditional Montreal-style bagels, made with premium ingredients, hand-rolled, kettle-boiled in honey water, and baked in a wood-burning oven stoked with carefully selected hardwood. The business model is as unique as its bagels, offering a fully transparent, "no-wall" experience that lets customers witness the entire preparation and baking process. Wahab was asked about the expansion success, the right franchise partners and hiring employees. Wahab shares that Kettlemans has units that do more than $4.8 million in revenue. In a bid to streamline service and meet customer demands for speed, Kettleman's Bagel Co. launched a mobile ordering app pre-COVID that has reshaped the customer experience. "The nature of quick service restaurants is to be quick," President Amer Wahab explained, "And in listening to our guests, we've tried to make our service quicker." Now, customers can place orders and receive their bagel sandwiches in as little as five minutes when ordering in-store.The app's functionality allows for scheduled pickups, but understanding the unpredictable nature of daily schedules, the company integrated geofencing technology, in partnership with BlueDot, to ensure product freshness upon arrival. "People's schedules sometimes change. You may place your order to pick up at 11:30, but due to traffic or other delays, it's 11:45. We want your food to be just right," Wahab said. This technology triggers the kitchen to prepare orders as customers cross a specified threshold, ensuring a fresher, better product upon handoff at the drive-through or counter.Additionally, Kettleman's Bagels has looked to technology to aid in its production process, specifically in dealing with the manual labor involved in producing about 3,000 pounds of cream cheese a week. "We're scooping it by hand," Wahab said. Recognizing the potential for technology and AI to improve this process, the company collaborated with a tech firm to automate the weighing and dispensing of cream cheese. "You tell the machine you want 175 grams, it spits it out. It doesn't matter the consistency of the product," Wahab added. These technological advancements are not only improving efficiency but also contributing to the overall quality of the Kettleman's experience.To hear the questions and Wahab's responses to “Two Truths and a Lie” check out this episode of Hospitality Hangout.

Our guests in this episode are the wildly unpredictable Betsy & Craig Kettleman (played by the incredibly gifted Julie Ann Emery & Jeremy Shamos respectively).

Join Simon & Jamie as they Rewind Better Call Saul, Season 6 Episode 2 Carrot & Stick.   Hold onto your hats - this week we see Betsy & Craig Kettlemen join the show in a hilarious comeback along with Erin, our favourite associate from Davis and Maine.  Down in Mexico Nacho figures out that he's being watched, just as the Salamanca Twins arrive for a tense shoot-out.  Meanwhile in Albuquerque Gus pays a visit to Don Hector before him and Mike get into a tense stand off about Nacho's papá.   From Wikipedia: Gus's men break into Nacho's safe and Mike removes the cash and Nacho and Manuel's fake Canadian IDs. Victor delivers a duplicate safe, into which Mike places the cash, Nacho's fake ID, and an envelope. Gus views crime scene photos from Lalo's house but is not convinced of Lalo's death. Jimmy meets with the Kettlemans at their shady tax preparation service and cons them into believing they have grounds for a lawsuit against Howard. The Kettlemans meet with Cliff Main and ask to sue Howard for ineffective counsel because he supposedly used cocaine during Craig's case, but Cliff refuses. Gus and Juan promise to avenge Lalo's death but Hector's demeanor convinces Gus that Lalo is alive. Juan breaks into the duplicate safe and discovers the motel phone number and details of a Cayman Islands bank account. The cousins search the motel but Nacho escapes after a shootout. Mike has a standoff with Gus and Tyrus because Mike wants to lead a team to find Nacho, but Gus wants to force Nacho to reveal his location by taking Manuel hostage. Kim and Jimmy coerce the Kettlemans into remaining silent about smearing Howard. Someone follows Kim and Jimmy as they leave the Kettlemans.

It's a good thing they released these first two episodes of Better Call Saul season 6 on the same night because Nacho's story really needed it. It's not exactly the most interesting TV to watch a man run north and hide in a motel. They do what they can though. Aside from that, there's a lot to love about this one. Mike pulls some Mike stuff to scrub any evidence that might link Gus to the Lalo problem, while leaving a whopper of a question for us to ponder. And it's the return of the Kettlemans who Jimmy and Kim incorporate into their progressing scheme to take down Howard and get that sweet Sandpiper money. Check out https://support.baldmove.com/ to find out how you can gain access to ALL of our premium content, as well as ad-free versions of the podcasts, for just $5 a month! Join the discussion: Email | Discord | Reddit | Forums Follow us: Twitch | YouTube | Twitter | Instagram | Facebook Leave Us A Review on Apple Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

It's a good thing they released these first two episodes of Better Call Saul season 6 on the same night because Nacho's story really needed it. It's not exactly the most interesting TV to watch a man run north and hide in a motel. They do what they can though. Aside from that, there's a lot to love about this one. Mike pulls some Mike stuff to scrub any evidence that might link Gus to the Lalo problem, while leaving a whopper of a question for us to ponder. And it's the return of the Kettlemans who Jimmy and Kim incorporate into their progressing scheme to take down Howard and get that sweet Sandpiper money. Check out https://support.baldmove.com/ to find out how you can gain access to ALL of our premium content, as well as ad-free versions of the podcasts, for just $5 a month! Join the discussion: Email | Discord | Reddit | Forums Follow us: Twitch | YouTube | Twitter | Instagram | Facebook Leave Us A Review on Apple Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Simon & Jamie as they Rewind "Bingo", S1E7 Better Call Saul and deep dive into the show's symbolism, symmetry and plot twist. From Wikidpedia: Jimmy and Mike return the detective's notebook, telling the owner they found it in the parking lot. The two Philadelphia detectives are unsatisfied with the explanation, but one privately tells Mike he has nothing to fear from their investigation. Jimmy finds Chuck standing outside his home, claiming to be building up a tolerance to electromagnetic waves. He stores legal documents at Chuck's house in a plan to get Chuck interested in cases so he will regain his interest in practicing law. Jimmy asks Kim to join him in a law partnership, but she cites her loyalty to HHM as her reason for declining. The Kettlemans fire HHM and hire Jimmy after Kim tries to get them to accept a plea bargain that includes jail time for Craig. Jimmy also tries to get them to accept, but Betsy blackmails Jimmy by pointing out that the "retainer" the Kettlemans paid him could be considered a bribe. Jimmy discovers that Kim has been demoted to the document review office because she lost the Kettleman account. Mike and Jimmy steal the embezzled money from the Kettlemans and give it to prosecutors, compelling Craig to take a plea bargain so only he goes to jail.

Join Jamie & Simon as they Rewind Hero, Better Call Saul S1E4, and deep dive into the show's symbolism, symmetry and plot twists. From Wikipedia: In a flashback to Cicero, Jimmy and his partner in crime, Marco, use a fake Rolex watch to con a bar patron. In 2002, the Kettlemans agree to return home and pay Jimmy $30,000 to ignore their stolen funds. Jimmy gets an embittered Nacho released from jail. He then uses his ill-gotten gains to compete with HHM by creating a billboard which mimics HHM's logo and Howard's signature look. This results in a cease and desist order and Jimmy is required to remove the advertisement. He tries to generate sympathetic media coverage by faking the rescue of the worker who is removing the billboard. To Howard's disgust, Jimmy's scam generates positive local news coverage and new clients. Jimmy unsuccessfully attempts to conceal his deceit from Chuck.

Join Simon and Jamie as they deep dive into Better Call Saul Season 1, Episode 3: Nacho! From Wikipedia: In a flashback, Jimmy is jailed in Cicero, Illinois, facing multiple charges and sex offender status for a scatological "Chicago Sunroof" revenge prank. Chuck agrees to defend Jimmy if Jimmy agrees to cease running cons and move to Albuquerque to work a legitimate job. In 2002, Jimmy still hopes to represent the Kettlemans and notices Nacho conducting surveillance of their home from his van. Disguising his voice, Jimmy calls from a pay phone to warn them of the impending theft. The next day, the police inform Jimmy that the Kettlemans have been kidnapped. A neighbor reports seeing Nacho's van, so he is arrested. Nacho accuses Jimmy of setting him up and threatens to kill him unless he proves Nacho's innocence. Jimmy comes to believe that the Kettlemans staged their own kidnapping. Based on Mike's advice, Jimmy searches near their home and finds them hiding in the nearby hills along with the embezzled $1.6 million.

Join Jamie & Simon as they deep dive into S1 E2 Mijo! From Wikipedia: Jimmy arrives at Tuco's grandmother's house, where Tuco pulls him in at gunpoint. Jimmy attempts to explain that Cal and Lars made a mistake. When Tuco allows Jimmy to see them, Lars immediately implicates Jimmy. Tuco, Nacho, and No Doze take Jimmy and the twins to a remote desert site. Jimmy persuades Tuco that he is a lawyer and Nacho convinces Tuco that killing a lawyer would bring unwanted attention. When Tuco moves to kill Cal and Lars, Jimmy persuades him to show mercy by breaking one leg each. Jimmy then rushes Cal and Lars to the hospital. A few days later, Nacho tells Jimmy he wants to steal the $1.6 million the Kettlemans embezzled, for which he will pay Jimmy a finder's fee. Jimmy declines, telling Nacho he is not a criminal. Nacho leaves his phone number, advising Jimmy to call when he realizes that he is "in the game".

In this episode we bring you something that will be included in some of the coolest fandom history of Breaking Bad & Better Call Saul. The World Exclusive reunion with…

Better Call Saul's Patrick Fabian returns and we drive this train until it comes off the rails!  Just a fun random conversation about Better Call Saul, child rearing and we hear an update about the Kettlemans!Be sure to buy BETTER CALL SAUL season`1 DVD now!Check Us Out:www.NothingImportantPodcast.comTwitter:  @NotImportantPCFACEBOOK

Better Call Saul review and analysis of "Bingo". From elder law to the Kettlemans.

Another solid episode of Better Call Saul, number 107 “Bingo” is in the books! We discuss the hideousness that is the Kettlemans, Jimmy’s noble sacrifice for Kim, MIke’s voracious appetite for apples, and what fake Skymall products Chuck needs to cure his fake illness, and much, much more.  All this plus a healthy five apple a day diet of feedback, for your enjoyment! Learn more about your ad choices. Visit megaphone.fm/adchoices

  All we need is 1 mic as Dave and Bryan awkwardly cuddle up on the couch to discuss this week's Better Call Saul episode:  Bingo!  We talk lawyer terminations, where the show goes from here and it's all about the Kettlemans, baby! Please make sure to join the conversation on Twitter @ISGMpodcast, Facebook,CalltoSaul.com and of course ItsSaulGoodMan.com!   Click our audible link and down load Bob Odenkirk's NEW BOOK "Load of Hooey" for FREE!  Click here to help resurrect the classic video game "Toe Jam and Earl".  And keep an eye out on Nothing Important Podcast for an exclusive interview with the Fail Scouts, location scouts for Better Call Saul and Breaking Bad!    Have a great week and as always we'll talk to you soon.

We found an Easter egg that you may have missed. Jimmy takes one step closer to becoming Saul.  The origins of his name are revealed.  He takes from the Kettlemans and turns it on Hamlin.  Is Jimmy a hero?  Listen to what we think about the billboard, the suit, his hair and "fair use."

Better Call Saul Season 1, Episode 3 "Nacho". Saul/Jimmy shows us he does have a conscience as he tries to go back and right his scam with the Kettlemans. We also learn more of his Cicero backstory in a scene from the Cook County jail when Chuck appears to bail the younger Jimmy out. Jimmy finds the camping Kettlemans and the episode ends with some interesting open ends. What is Nacho going to do next and how will Kim help save Jimmy from it?Connect with us:Mike @scathingtweetsKelly @brba_funfacts

Better Call Saul Season 1, Episode 3 "Nacho". Saul/Jimmy shows us he does have a conscience as he tries to go back and right his scam with the Kettlemans. We also learn more of his Cicero backstory in a scene from the Cook County jail when Chuck appears to bail the younger Jimmy out. Jimmy finds the camping Kettlemans and the episode ends with some interesting open ends. What is Nacho going to do next and how will Kim help save Jimmy from it?Connect with us:Mike @scathingtweetsKelly @brba_funfacts

Jimmy A.K.A. Saul struggles with the knowledge that the Kettleman's are in danger. Though Saul's intentions are good...he may have just dug his own grave.

Jimmy and Chuck flashback, Jimmy solves the Kettleman kidnapping and Mike finally gets out of his booth.  Elaine and Travis talk about the underlying themes that are emerging, the burgeoning friendship between Mike and Jimmy and Elaine calls Travis an old Geezer!Elaine is sick of Easter egg hunts but Travis seems to love them!We have the link to the song featured in this episode and the conversation continues at Twitter.com @stupidforsaul and facebook.com/stupidforsaulBetter Call Saul, Bob Odenkirk, Jonathan Banks, Michael McKean, Michael Mando, Kettlemans, AMC, Breaking Bad, Nacho.  Jimmy is eager to prove that his dangerous client is innocent.Director: Terry McDonoughWriters: Vince Gilligan (creator), Peter Gould (creator), Stars: Bob Odenkirk, Jonathan Banks, Patrick Fabian