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Few people understand the intersection of legal practice, data analytics, and diversity like Catherine Krow, Managing Director of Diversity and Impact Analytics at BigHand. In this episode of The Geek in Review, hosts Greg Lambert and Marlene Gebauer sit down with Krow to trace her journey from a high-powered trial lawyer to an influential legal tech leader. After seventeen years at firms like Orrick and Simpson Thacher, Krow's turning point came when a client challenged her team's billing after a major courtroom victory—a moment that sparked her mission to fix what she calls the “business of law.”That single moment led to the creation of Digitory Legal, a company designed to give law firms the data and transparency they desperately needed but didn't yet value. Krow describes how her framework—plan, measure, refine—became the basis for improving cost predictability and strengthening client trust. When BigHand acquired Digitory Legal in 2022, Krow's vision found a larger stage. Now, her “data refinery” powers better pricing, resource allocation, and even equity within firms. As she explains, clean data doesn't only improve profitability, it reveals hidden inequities in work allocation and helps firms retain their most promising talent.Krow also digs into one of her favorite topics: “data debt.” Law firms are drowning in data but starved for information. She explains how poor data hygiene—like inconsistent time codes and messy narratives—has left firms unable to use their most valuable resource. BigHand's impact analytics tools attack this problem head-on, transforming raw billing data into usable intelligence that drives decision-making across finance, staffing, and diversity efforts. And while the technology is powerful, Krow is clear that solving data debt is as much a cultural challenge as it is a technical one.Another major theme is the evolving role of business professionals within law firms. Krow argues that lawyers' traditional discomfort with financial forecasting and project management is holding firms back. Her solution? Combine legal expertise with the commercial acumen of allied professionals. Together, they can meet client demands for budgets, accountability, and measurable value—especially as AI begins to reshape how legal services are delivered and priced.The episode closes with Krow's broader reflection on the next decade of legal innovation. She warns that the biggest shift ahead isn't about AI or analytics—it's about mindset. Firms that embrace data-driven decision-making now will define the future of law; those that don't will be left behind. Through her work at BigHand, Krow is helping to ensure that future is both more efficient and more equitable.Links:Impact Analytics Software | BigHandLaw Firms: Nail Pricing at the Buying Moment to Win Work and Safeguard Your MarginsThe Million Dollar Problem Law Firms Can No Longer IgnoreBigHand 2025 Annual Legal Pricing and Budgeting Trends AnalysisNavigating The Million Dollar Problem: Resource Management for Profitability, Client and Talent RetentionListen on mobile platforms: Apple Podcasts | Spotify | YouTube[Special Thanks to Legal Technology Hub for their sponsoring this episode.] Email: geekinreviewpodcast@gmail.comMusic: Jerry David DeCicca Transcript:
This week, the College of Law Practice Management named Digitory Legal winner of its 2021 Innovation Award for a unique partnership with Kaiser Foundation Health Plan to drive diversity, equity and inclusion among its outside counsel by applying analytics to billing data to get a deeper understanding of the type and quality of work firms are assigning to diverse lawyers. As our guest Catherine Krow, Digitory Legal's founder and CEO, explains, the company's primary mission is to bring predictability and transparency to legal billing and pricing. But the company also has a strong commitment to driving DEI in the legal industry. It has been using its analytics to help firms gain insights into whether diverse lawyers are getting the same career-advancing opportunities as the non-diverse lawyers, and to then apply those insights through what Krow calls “mindful staffing.” Krow left a partnership at Orrick, Herrington & Sutcliffe, one of the world's largest law firms, to start Digitory Legal, and has never looked back. In addition to this week's COLPM award, the company last year was named disruptor of the year by Litera's Changing Lawyer awards. Krow joins us today to share the story of her company and to talk about using data to drive DEI. Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out. Paradigm, home to the practice management platforms PracticePanther, Bill4Time, and MerusCase, and e-payments platform Headnote. Woodpecker, legal document automation for solo and small firms. A reminder that we are on Patreon. Subscribe to our page to be able to access show transcripts, or to submit a question for our guests.
Tune into this episode with Dan Linna and Catherine Krow as they discuss her company Digitory Legal, a cost analytics platform that brings data-driven pricing and cost prediction to law, and also explains why data is important for litigators to understand. Catherine breaks down how to predict costs, review data correctly, and acquire it for her practice. She also explains what law firms should do to provide the best quality value and services to their clients. She also discusses how data is being used to evaluate and improve diversity and inclusion efforts. She ends by letting our listeners know where she believes data will go in the legal industry and how those new developments will impact law firms and their clients. Catherine Krow is the founder of Digitory Legal. Thanks to Acumass for sponsoring this episode.
Tune into this episode with Dan Linna and Catherine Krow as they discuss her company Digitory Legal, a cost analytics platform that brings data-driven pricing and cost prediction to law, and also explains why data is important for litigators to understand. Catherine breaks down how to predict costs, review data correctly, and acquire it for her practice. She also explains what law firms should do to provide the best quality value and services to their clients. She also discusses how data is being used to evaluate and improve diversity and inclusion efforts. She ends by letting our listeners know where she believes data will go in the legal industry and how those new developments will impact law firms and their clients. Catherine Krow is the founder of Digitory Legal. Thanks to Acumass for sponsoring this episode.
In our latest episode, we chat with Catherine Krow, CEO of Digitory Legal. Digitory Legal is working to improve the accuracy and simplicity of legal budgets. Clients will receive a solid forecast of what can be expected and lawyers will have a guideline for client expectations. The user interface is excellent!
Host Ian Connett (@QuantumJurist) brings a series of episodes from this year's Legal Geek Conference. Today, he talks to Catherine Krow, CEO of Digitory Legal, Former Orrick partner, and one of the Top 10 Women Entrepreneur in Cloud Innovation. Listen in to get first-hand details of her amazing career and her experience at the event. For the latest topics, trends and tech in the legal industry, subscribe to Evolve the Law Podcast: A Catalyst for Legal Innovation. Listen as legal experts and leaders share insights about the legal industry. For more information, questions, or suggestions about our podcast feel free to email us at evolve@abovethelaw.com Links and Resources from this Episode For additional information go to https://abovethelaw.com/legal-innovation-center https://www.legalgeek.co/ https://twitter.com/wearelegalgeek?lang=en https://www.linkedin.com/company/legalgeek https://www.youtube.com/channel/UC1IkQltBaQ5RTpgo8B12rIA https://www.linkedin.com/in/catherine-krow https://twitter.com/cmkrow http://www.digitorylegal.com/ support@digitorylegal.com Show Notes Who is Catherine Krow? - 0:30 What is Digitory Legal? - 0:48 Focussing on legal services - 1:16 Giving clients what they need - 2:20 Two years in the industry - 2:40 Transitioning from a big Law Firm to becoming an entrepreneur - 3:23 Lawyer and entrepreneur - 5:04 Digitory Legal website and how to get in touch with them - 5:46 Her favorite customer success story - 6:33 Focused on litigation - 7:59 Review and Subscribe If you like what you hear please leave a review by clicking here Subscribe to the podcast on your favorite player to get the latest episodes. Subscribe with Apple Podcasts Follow on Spotify Subscribe with Stitcher
Women helping women advance in legal technology – from Global Legal Hackathon 2019 in New York City, Laurence Colletti hosts Glynna Christian and Catherine Krow, both part of the GROWL initiative. They discuss their roles as GROWL mentors and talk about the initiative’s worldwide involvement in this year’s GLH. Glynna Christian is co-head of Orrick’s Global Technology Transactions practice. Catherine Krow is the Founder of Digitory Legal, an award-winning data analytics and cost management platform that helps customers understand and predict legal costs.
In this episode we connect with Zach Abramowitz, lawyer, legal tech writer and entrepreneur. Zach left the practice of law to launch ReplyAll.me, a tool that lets users conduct live conversations and embed them on a website as the conversation unfolds. We talk to Zach about trends in legal tech, how lessons learned by e-discovery software companies helped pave the way for other legal tech apps and why law firms are positioned to develop legal tech software. In Episode 10, we also talk to Catherine Krow, also an attorney and the founder of Digitory Legal, a cloud based legal budgeting and resource management platform. Technically Legal is hosted by Chad Main, an attorney and the founder of Percipient, a tech-enabled alternative legal services provider.
Summary: In this Darwin episode we have guest host Catherine Krow, Founder & CEO of Digitory Legal Corp. Today’s topic: key reasons lawyers need to implement technology into their practice. She not only tells you why it’s important, but describes how to do it in just 5 minutes. For the latest topics, trends and tech in the legal industry, subscribe to Evolve Law Podcast: A Catalyst for Legal Innovation. Listen as legal experts and leaders share insights about the legal industry. For more information, questions, or suggestions about our podcast feel free to email us at info@evolvelawnow.com Show Notes: 00:00 Intro 00:24 Catherine Krow, lawyer for 17 years 00:39 Law firms who want to use legal technology can maximize value of that investment 00:53 Why Bother? 01:06 Clients use technology, and expect lawyers do the same 01:25 Enjoy a competitive advantage 01:36 Challenges of using technology in law 02:29 Proof of concepts 03:19 Time spent on pilots 04:01 Create incentive to grow 05:14 Get the word out.
I spoke with Catherine Krow, the founder of Digitory Legal, a legal budgeting and resource management system for lawyers and corporate law departments. Before starting Digitory Legal, Catherine practiced for 17 years and was a litigation partner in the San Francisco office of Orrick, Herrington & Sutcliffe. We discussed the genesis of Digitory Legal, why legal budgeting and resource management are important issues for law firms and their clients, how the Digitory Legal system works, key trends, and advice for lawyers practicing in today's legal market.
I spoke with Catherine Krow, the founder of Digitory Legal, a legal budgeting and resource management system for lawyers and corporate law departments. Before starting Digitory Legal, Catherine practiced for 17 years and was a litigation partner in the San Francisco office of Orrick, Herrington & Sutcliffe. We discussed the genesis of Digitory Legal, why legal budgeting and resource management are important issues for law firms and their clients, how the Digitory Legal system works, key trends, and advice for lawyers practicing in today’s legal market.
I spoke with Catherine Krow, the founder of Digitory Legal, a legal budgeting and resource management system for lawyers and corporate law departments. Before starting Digitory Legal, Catherine practiced for 17 years and was a litigation partner in the San Francisco office of Orrick, Herrington & Sutcliffe. We discussed the genesis of Digitory Legal, why legal budgeting and resource management are important issues for law firms and their clients, how the Digitory Legal system works, key trends, and advice for lawyers practicing in today’s legal market.
Summary: Welcome to the sixty third episode of the Evolve Law Podcast. Today our host, Mary Juetten, sits down to talk with Catherine Krow of Digitory Legal. Digitory Legal is a budgeting and resource management platform for lawyers and for clients. For the latest topics, trends and tech in the legal industry, subscribe to Evolve Law Podcast: A Catalyst for Legal Innovation. Listen as legal experts and leaders share insights about the legal industry. For more information, questions, or suggestions about our podcast feel free to email us at info@evolvelawnow.com Show Notes: 00:00 Intro 00:16 Introducing Catherine Krow, Founder of Digitory Legal 01:45 How did you discover this legal tech problem? 03:55 Who are your main customers and how long have you been in the marketplace? 05:21 How did you create the tech for Digitory Legal? 07:00 Do you have any feedback and case studies you would like to share? 09:26 Are there any other metrics you would like to share? 10:47 Outro