Podcasts about clients

Travis Springer, president of Sagiss, a managed services provider based in Dallas, shares insights into his leadership journey and the unique approach his company takes in the IT services industry. Since taking over just before the COVID-19 pandemic, Travis has led a team of over 20 professionals, helping clients navigate significant challenges, including the rapid transition to remote work and compliance issues. Sagiss has built a reputation for its high-touch, in-person support, which sets it apart from many competitors that lean heavily on remote and automated services.Travis discusses the importance of maintaining strong client relationships through face-to-face interactions, which he believes foster deeper conversations about business needs and strategic outcomes. By proactively visiting clients, even when there are no open tickets, Sagiss has been able to build trust and uncover hidden issues that clients may not have reported. This approach has proven beneficial for client retention and referrals, ultimately contributing to the company's growth.The conversation also delves into the evolving landscape of client needs, particularly around security and technology adoption. Travis highlights the increasing interest in AI and cloud solutions, as well as the necessity for businesses to develop comprehensive incident response and business continuity plans. He emphasizes the importance of understanding clients' specific needs and providing tailored solutions, rather than simply offering generic services.Reflecting on his leadership experience during the pandemic, Travis shares a key lesson: the role of a leader is primarily about managing people and fostering a positive company culture, rather than just focusing on operations and technical tasks. He has learned to prioritize one-on-one interactions with team members, which has led to improved morale and productivity. This shift in focus has not only helped Sagiss navigate the challenges of the past few years but has also positioned the company for future success. All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Lauren Oshman, CEO of Vestia Personal Wealth Advisors, shares how tracking her time revealed tasks she was holding onto simply because she always had, not because they matched her CEO role. Her insights show that effective leadership isn't about doing everything but about deliberately choosing where to focus your energy and letting go of tasks that don't align with your highest priorities.In this episode you will learn how:• "It's physically impossible to do all the things" - giving leaders permission to be selective with their time• Creating pie charts to visualize time allocation reveals patterns and misalignments• Letting go of tasks that no longer match your role frees energy for higher-level work• The Eisenhower Matrix helps categorize tasks by importance and urgency• Identifying just three priorities each day protects focus and drives meaningful progress• Leaders must protect time like the valuable currency it is• Track your time for 1-2 weeks to discover where you're adding most value• Ask yourself: "What am I holding onto just because I've always done it?"If today's insight inspired you, leave a review and let me know what stood out. Be sure to follow Elite Achievements so you never miss an episode. Keep showing up with the effort, mindset and habits that lead to elite achievement.Interested in 1:1 Coaching?Kristin partners with high-performing financial advisors, leaders, and business owners who are ready to lead with more clarity, focus, and intention.Clients often come to her with a strong vision, but they aren't sure how to close the gap between where they are now and where they want to go. Many are navigating a season of growth, stepping into expanded leadership, or realizing they've outgrown their current systems and ways of working.They know they're capable of more and want a strategic thought partner to help them get there; someone who will ask the tough questions, create space to think deeply, and offer a proven process for turning ambition into meaningful progress.If this sounds like the kind of partnership you've been craving, email meet@kristinburke.com to learn more and connect.Connect with KristinLinkedInInstagramWebsiteGoal Setting Success CourseBreakout Plan

If you've ever been told, “I don't care what you're selling—I want it,” this episode is for you. You already know how to move people. Now let's talk about turning that natural spark into superfans who buy everything you launch. Because you're the person people can't help but remember. Clients don't just love one of your offers—they love you. That's every personal brand's dream. But once they're obsessed, how do you make sure your core message resonates just as deeply as your personality?Today, I'm speaking directly to the “activators”—the ones whose presence alone lights people up. You already have the natural brand voice that hooks people in, but now it's time to refine it so your audience isn't just obsessed with you, they're obsessed with buying from you.Inside this episode, I'll cover:How to turn your natural magnetism into sales copy that sells without draining your energy.The difference between being remembered and being bought from—and how to bridge that gap.Why clarity in your messaging strategy is the key to scaling your impact and income.My step-by-step “homework” to get your brand voice aligned with your offers so your audience can't wait to say yes.Want to become the unicorn in your industry? DM me on Instagram @mywritehandwoman and snag your spot in Unicorn Messaging. First four get a free 1:1 with her!Feeling the pull to have more of me in your world? DM me on Instagram: @mywritehandwoman Work on Your Messaging or Copy with Me: The Website Find Your Brand Messaging Superpower: Take the Quiz

Dreaming of turning your love for travel into something more? In today's episode, I sit down with Allison Collier, founder of the Collier Travel Collective, who has built a boutique travel agency specializing in creating unforgettable life experiences. Allison shares how she transformed her passion for exploring the world into a thriving business, all while setting boundaries, bringing her family into the work, and redefining what luxury really means. If you've ever thought about blending business and lifestyle—or you just want some behind-the-scenes insight into creating stress-free, joy-filled trips—you won't want to miss this conversation. Today you will hear:How Allison turned her passion for travel into a business after years focused on family, and why energy and enthusiasm were key to getting started.The unique approach that makes her stand out in a competitive travel industry—blending logistics, hospitality, and deep client care.Why defining “luxury” as time, connection, and peace of mind resonates more than high-end frills.Practical strategies for setting boundaries as an entrepreneur and structuring your business around travel.Allison's perspective on why travel is one of the best educational experiences you can give yourself and your family. CONNECT WITH ALLISON:Website: https://www.colliertravelcollective.com/Instagram: @colliertravelcollectiveFREE RESOURCE - Destinations We Love in 2025: https://colliertravelcollective.myflodesk.com/2025guideig 

Virginia Muzquiz (aka The Referral Diva) shares about the referral myth, why traditional networking doesn't work and what to do instead. Learn more and reach out to her at https://www.linkedin.com/in/virginiamuzquiz/ For more great insight on professional relationships and business networking contact Frank Agin at frankagin@amspirit.com.

Become a Client: https://nomadcapitalist.com/apply/ Get our free Weekly Rundown newsletter and be the first to hear about breaking news and offers: https://nomadcapitalist.com/email Join us for the next Nomad Capitalist Live event: https://nomadcapitalist.com/live/ A Plan B often means getting a second passport or permanent residency in a neutral country. The challenge? Those options can take years, and usually require you to spend significant time abroad. But what if you don't have the time to move right now? Or what if things in your home country are getting worse today? In this episode, Mr Henderson shares seven countries you can get residency without moving. From Thailand and the UAE to Mexico and Greece, so you're prepared for whatever the future brings. Nomad Capitalist helps clients "go where you're treated best." We are the world's most sought-after firm for offshore tax planning, dual citizenship, international diversification, and asset protection. We use legal and ethical strategies and work exclusively with seven- and eight-figure entrepreneurs and investors. We create and execute holistic, multi-jurisdictional Plans that help clients keep more of their wealth, increase their personal freedom, and protect their families and wealth against threats in their home country. No other firm offers clients access to more potential options to relocate to, bank in, or become a citizen of. Because we do not focus only on one or a handful of countries, we can offer unbiased advice where others can't. Become Our Client: https://nomadcapitalist.com/apply/ Our Website: http://www.nomadcapitalist.com/ About Our Company: https://nomadcapitalist.com/about/ Buy Mr. Henderson's Book: https://nomadcapitalist.com/book/ Disclaimer: Neither Nomad Capitalist LTD nor its affiliates are licensed legal, financial, or tax advisors. All content published on YouTube and other platforms is intended solely for general informational and educational purposes and should not be construed as legal, tax, or financial advice. Nomad Capitalist does not offer or sell legal, financial, or tax advisory services.

[TDE Client Case Study] What if the only thing standing between you and consistent clients wasn't your strategy or certifications…but your story? That's exactly what happened for my client, Kristin Wyatt, a nutrition coach, mom of two, and graduate of The Distinctive Edge. In this episode, Kristen shares how clarifying her story and leaning into her unique edge helped her sign 5 dream 1-1 clients in just 6 weeks (plus fill 4 spots in her brand-new group program before she even launched it publicly!). We talk about: How Kristin went from “my message isn't landing” to attracting the exact women she wanted to help The moment she realized her lifelong struggle with weight wasn't just her story, it was her superpower in coaching The specific shifts in storytelling and positioning that helped her clients say, “I feel like you're talking directly to me” Why she now feels confident charging for her expertise and only taking on aligned clients The biggest breakthrough she had inside The Distinctive Edge (and why she wishes she joined sooner!) If you've ever felt like your message wasn't resonating or you weren't sure how to stand out, this episode will give you a front-row seat into what happens when you uncover and own your Distinctive Edge.   →Follow Kristen on Instagram: https://www.instagram.com/wyatt.wellness/    →Apply for The Distinctive Edge here: https://meganyelaney.com/tde    →Take a peek inside the material reviews: https://vimeo.com/1087407572?fl=pl&fe=sh   

What happens when you stop trying to serve everyone and commit to a few high-level clients?Radhika Sundar shares how choosing agencies and working with a small, premium roster sharpened her focus and increased confidence.She explains transparent tiered pricing, catching scope creep early, and giving upgrade/downgrade paths.If you want a calmer, profitable firm by serving fewer, better clients, this episode maps it.…Link to full shownotes: https://www.businessstrategyforcpas.com/364…If you feel trapped by your own accounting firm, I can help you stop the chaos and end the long hours without losing revenue or hiring. Join 3000+ other CPAs who get my single-tip daily emails..Subscribe here: geraldinecarter.com/subscribe.Readers say they love it because they're short and on point.…Want client interviews?310 From Exhausted to Having Her Life Back: Wendy Norman, CPA304 From 55 Down to 15 Hours; Same Take-Home Pay with Melissa Downs, EA293 What it Takes to Work 15 Hours per Week with Erica Goode, CPAComplete list:geraldinecarter.com/client-interview-episodes…FOUR ways I help overworked CPAs go down to 40 hours without losing revenue or hiring:THE EMAIL COURSE – Freegeraldinecarter.com/stop-working-weekendsStop Working Weekends will teach you how to reduce your hours without giving up revenue. THE BOOK – $9.99geraldinecarter.com/bookDown to 40 Hours – A Roadmap for CPAs to End Overworking Without Losing RevenuePEAK FREEDOM COMMUNITY – $197/mogeraldinecarter.com/peak-freedomFor solo and small accounting firm owners who want to rise above the insanity of hustle-cultureDOWN TO 40 HOURS ACCELERATOR – $995/mogeraldinecarter.com/40For the overworked CPA at multiple six figures of revenue who is ready to stop working weekends, wants to implement overdue changes, and doesn't want to do it alone. You'll make progress faster and with more confidence. …Connect with Radhika:https://www.sundaraccounting.com/https://www.linkedin.com/in/radhika-sundar-a854b819/

Every veterinary team has faced it: a client gets angry, raises their voice, and everyone wonders whether or not we should fire them. In this week's episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, unpack one of the most difficult decisions veterinary professionals face: when to dismiss a client and when to repair the relationship. Using a real-life scenario, our hosts explore a situation where a client waited over an hour, understandably became upset, and complained, but didn't threaten or use abusive language. When the client voiced their frustration, the team's immediate response was, “Let's fire them.” Dr. Ward and Beckie discuss why this reaction is becoming more common post-COVID and how practices can avoid over-firing by improving communication, scheduling systems, and team resilience. Listeners will learn practical strategies like: * Distinguishing understandable frustration vs. true abuse. * Using empathy-driven scripts to de-escalate tense situations. * Scheduling tactics, including reserving 10–25% of slots for urgent care. * Coaching CSRs to handle conflict without escalating to dismissal. If your team has ever debated whether to fire a client after a bad interaction, this episode offers a thoughtful framework for protecting your staff, your clinic's reputation, and the client relationships that matter most. #VeterinaryPodcast #VetMed #VeterinaryProfession #VetTechLife #VetClinicLife #VeterinaryMedicine #VeterinaryCommunity #ClinicCulture #VeterinaryLeadership #TeamCommunication #PracticeManagement #ClientCommunication #VetTeamwork

In this episode of the Investor Fuel Podcast, host Skyler Byrd interviews Louis Critelli, a seasoned realtor specializing in high-end real estate in New Jersey. Louis shares his unexpected journey into real estate, his focus on luxury and waterfront properties, and the diverse clientele he serves, including celebrities and successful entrepreneurs. He emphasizes the importance of networking and building relationships in the industry, as well as understanding the unique needs of clients looking for privacy and comfort. The conversation concludes with insights on starting small in real estate investments and the significance of emerging neighborhoods.   Professional Real Estate Investors - How we can help you: Investor Fuel Mastermind:  Learn more about the Investor Fuel Mastermind, including 100% deal financing, massive discounts from vendors and sponsors you're already using, our world class community of over 150 members, and SO much more here: http://www.investorfuel.com/apply   Investor Machine Marketing Partnership:  Are you looking for consistent, high quality lead generation? Investor Machine is America's #1 lead generation service professional investors. Investor Machine provides true ‘white glove' support to help you build the perfect marketing plan, then we'll execute it for you…talking and working together on an ongoing basis to help you hit YOUR goals! Learn more here: http://www.investormachine.com   Coaching with Mike Hambright:  Interested in 1 on 1 coaching with Mike Hambright? Mike coaches entrepreneurs looking to level up, build coaching or service based businesses (Mike runs multiple 7 and 8 figure a year businesses), building a coaching program and more. Learn more here: https://investorfuel.com/coachingwithmike   Attend a Vacation/Mastermind Retreat with Mike Hambright: Interested in joining a “mini-mastermind” with Mike and his private clients on an upcoming “Retreat”, either at locations like Cabo San Lucas, Napa, Park City ski trip, Yellowstone, or even at Mike's East Texas “Big H Ranch”? Learn more here: http://www.investorfuel.com/retreat   Property Insurance: Join the largest and most investor friendly property insurance provider in 2 minutes. Free to join, and insure all your flips and rentals within minutes! There is NO easier insurance provider on the planet (turn insurance on or off in 1 minute without talking to anyone!), and there's no 15-30% agent mark up through this platform!  Register here: https://myinvestorinsurance.com/   New Real Estate Investors - How we can work together: Investor Fuel Club (Coaching and Deal Partner Community): Looking to kickstart your real estate investing career? Join our one of a kind Coaching Community, Investor Fuel Club, where you'll get trained by some of the best real estate investors in America, and partner with them on deals! You don't need $ for deals…we'll partner with you and hold your hand along the way! Learn More here: http://www.investorfuel.com/club   —--------------------

Schedule a Meeting with Joshua TODAY!Are you showing up as one person with your clients, another at home, and someone else entirely inside your own head? For outdoor living pros, hardscapers, and landscapers, this split identity is more than exhausting—it's costing you trust, energy, and even high-ticket sales. Clients and crews can sense when you're not congruent, and it creates doubt instead of confidence. In this episode with Joshua Gillow, you'll discover:Why authenticity is the key to selling certainty, not just patios and projects.How aligning your professional, personal, and secret self creates trust with family, clients, and teams.Practical steps to stop performing and start leading as the real you. Press play now to learn how showing up authentically can transform your outdoor living business and your life.Connect with Joshua at:The WebsiteThe Facebook GroupSales Master ClassesHow to work with Joshua - https://yes.express/apply/Tune into this podcast where a seasoned craftsman shares expert communication skills, strategies for overcoming stress and overwhelm, and insights on building a profitable business in landscaping and hardscaping, with tips on how to sell, close more deals, and achieve financial freedom to retire early as a successful business owner in the design/build and outdoor living industry.

This week's Hosting Hotline question comes from Susan, who asks: “How do you go about attracting new homeowners to list their properties with you? What's worked best for you when trying to grow your portfolio?”In this episode, Sarah and Annette break down the strategies that have helped them—and other hosts—successfully land new co-host clients. From building long-term professional relationships to leveraging social media, they'll share actionable advice you can start using today.You'll learn why persistence matters, how to confidently make the ask, and the importance of creating a strong first impression with potential clients. Plus, hear success stories from inside their coaching program that prove co-hosting can go from one property to dozens with the right systems and mindset.Whether you're just getting started or looking to scale, this Hosting Hotline episode will help you build the foundation for a thriving co-hosting business.What you'll learn in this episode:Why treating co-hosting like a professional business is essentialHow to confidently market yourself and “go for no”The role of social media and behind-the-scenes content in attracting leadsWhy tracking your sales funnel and conversion rates is criticalResources: Booked & Profitable Listing Audit Bootcamp – Learn how to optimize your Airbnb listing for conversions and overcome common guest objections. Join at: thanksforvisiting.com/bootcampHosting Hotline – Submit your questions at hostinghotline.com for a chance to be featured on a future episode.Thanks for Visiting YouTube Channel – More tips and coaching: youtube.com/thanksforvisiting.Mentioned in this episode:Join our LIVE workshopSign up for our FREE workshop on September 20 at hostmasterclass.com.Join our LIVE workshopSign up for our FREE workshop on September 20 at hostmasterclass.com.

Most coaches think their value lies in the workout, but programming is only 20% of what clients truly need. In this episode of the Active Life Podcast, we explore five overlooked areas that set great coaches apart and make them irreplaceable. From rest to resilience, boundaries to community, the conversation dives deep into actionable tools that extend far beyond sets and reps.You'll learn how to help clients integrate strategic rest into their week, how to foster emotional pre-regulation rather than just stress management, and why healthy selfishness is not only acceptable but essential for growth. The hosts also break down how coaches can intentionally create community and connection experiences, and how to guide clients toward courageous growth—the kind that changes lives inside and outside the gym.Whether you're a gym owner, personal trainer, or health coach, this episode will shift your perspective on what truly makes a difference for your clients. It's not about doing more—it's about doing the right things with clarity, compassion, and courage.

Send us a text if you want to be on the Podcast & explain why!Ever wondered how to properly design a fitness program for someone with metabolic syndrome? Meet "Metabolic Mary," our 44-year-old avatar client who presents with multiple risk factors including hypertension, elevated resting heart rate, and poor overall fitness. This episode dives deep into the thoughtful approach required to help clients like Mary succeed when standard training methods might do more harm than good.The journey begins with understanding what metabolic syndrome actually is—having at least three of five specific health markers that significantly increase risk for cardiovascular disease and diabetes. We explore each marker in detail, from waist circumference thresholds to blood pressure parameters, giving you the knowledge to recognize these conditions in your own clients.What makes this episode particularly valuable is the stark contrast drawn between typical trainer approaches and the more sophisticated method taught at Show Up Fitness. Rather than annihilating a deconditioned client with high-intensity circuits on day one (virtually guaranteeing they won't return), we demonstrate the "Goldilocks approach"—programming that's not too hard, not too easy, but just right for the client's current abilities.The conversation extends beyond exercise selection to cover crucial professional skills: how to approach physicians for medical clearance, positioning yourself as distinct from "CrossFit weirdos," and addressing client fears (like Mary's concern about "bulking up") with empathy rather than dismissal. You'll learn specific progression models using CA (compound-accessory), CC (compound-compound), and CCA (compound-compound-accessory) formats that can be modified based on client response.Whether you're a new trainer struggling with program design or an experienced professional looking to refine your approach to special populations, this episode provides both the science and art of effective training for metabolic syndrWant to ask us a question? Email email info@showupfitness.com with the subject line PODCAST QUESTION to get your question answered live on the show! Our Instagram: https://www.instagram.com/showupfitnessinternship/?hl=enTikTok: https://www.tiktok.com/@showupfitnessinternshipWebsite: https://www.showupfitness.com/Become a Personal Trainer Book (Amazon): https://www.amazon.com/How-Become-Personal-Trainer-Successful/dp/B08WS992F8Show Up Fitness Internship & CPT: https://online.showupfitness.com/pages/online-show-up?utm_term=show%20up%20fitnessNASM study guide: ...

You're ready to make real money in your business — but without an offer that feels solid, it still feels like an expensive hobby.You're overthinking your offers. Going back and forth about what your “thing” should be — only to end up not putting anything out there consistently. Deep down, you're wondering: How do I actually create something that's valuable? Something people would happily pay for — and I'd feel good delivering?In this episode, I share the one strategic shift I made that helped me stop second-guessing, start creating real results, and confidently sell $3.5K coaching packages without feeling icky.You'll learn:* Why you can't just rely on mindset work to build true confidence* The exact steps I took to build a clear, aligned offer that I could confidently sell. * How to create an offer that's rooted in real value — not fluff or guessworkIf you're ready to stop overthinking and finally create an offer that feels grounded, transformational, and ready to sell — hit play on this episode now.I was scared to sell $3-$5k coaching packagesThere was a time in my business when I felt uneasy on every sales call.Even when someone said yes, my chest would tighten.Shoot. Now I have to deliver.What if I can't get them results?What if they regret working with me? Or even worse…. what if they think it's a waste of money.Sometimes the fear was so strong that I would talk people out of buying.If they had any hesitation, I'd tell them, “Yeah, maybe it's not the right time.”And while I deeply wanted to sell packages for $3-$5k and run a thriving business…I couldn't back my own work.It wasn't because I had unhappy clients—no one ever told me my coaching sucked.But the results my clients experienced weren't consistent.Some clients had massive breakthroughs and tangible shifts.Quitting their job. Starting a business. Landing a dream job.Others just “felt better” at the end.I never knew which way it would go and that uncertainty gnawed at me.It made me second-guess my offers, my content, my sales calls.I didn't feel like I could confidently say, “This is what I do and here's the transformation you'll get.”For a long time, I tried to mindset my way through it.I repeated affirmations.I hyped myself up.I worked on worthiness.But deep down, I knew the truth:I didn't fully believe in the value of my work because it wasn't consistently valuable yet.Creating my six-figure curriculumEverything changed when I made one shift:I created a signature transformational curriculum.Instead of relying on one-off sessions or hoping each client would “get something out of it,” I built a repeatable process—what eventually became my first program, the Career Fulfillment Formula.This was the turning point in my business.Having one clear, transformational process gave me:* A framework I trusted* Consistent, repeatable results for my clients* Confidence to sell high-ticket offers without feeling like a fraudIt became the foundation for my six-figure business.Step One: Commit to One ResultThe first thing I did was commit to one specific result.I distilled my coaching down into a “caveman phrase” of just a few words:Find work you love.Before this, my message was vague: “Follow your dreams,” “Live your best life,” “Unlock your potential.”But how do you create or measure results around things like that.When I got clear on helping people specifically find work they love—their path to fulfillment—everything started to come together.I wasn't just “a life coach.”I was someone who could help people clarify their career direction and find purpose through identifying the work they loved. Step Two: Create the CurriculumWith my one result in mind, I outlined a step-by-step process to help people get there.This wasn't about locking myself in a room and perfecting it for months before showing it to another living soul.I created it through:* Real conversations and market research* My lived experience of finding work I loved* My own zone of genius (mindset, inner work, purpose—not résumés or job applications)The first version of the Career Fulfillment Formula was just an outline.I knew where my ideal clients were starting, and I knew where they wanted to go.So I mapped out how to get them there.Step Three: Test It in Real TimeThe truth is, I couldn't sell the program at first. I tried launching it, and no one bought.But instead of scrapping it entirely, I found the perfect pro bono client—a friend who was exactly my ideal client.We agreed: she'd show up fully for the entire program and in return I'd get her feedback and testimonial.Every week, I created a short video, gave her worksheets, coached her through the material, and refined as we went.By week two or three of putting my pro bono client through the process, new paying clients started signing up.Suddenly I had people going through the program in real time, giving me feedback, and getting results.And this is where everything shifted.The breakthroughs became consistent.The testimonials started flooding in.I could see with my own eyes: this process works.Confidence Through EvidenceOnce I had a process that consistently worked, I no longer needed to hype myself up before sales calls.I didn't have to do affirmations or mantras to “believe in the value of my work”I had evidence.Clients were moving from point A to point B.Their lives were changing.And I could confidently say, “This is the result I help you create.”That evidence built unshakable confidence—something mindset work alone could never give me.What This Means for YouIf you're struggling to sign clients consistently, or if you secretly doubt the value of your work, it might not be a mindset issue.It might be that you don't yet have a signature process.A transformational curriculum that:* Delivers repeatable results* Aligns with your genius and lived experience* Gives you confidence because you know it worksYou don't build confidence by reciting mantras.You build it by creating a transformational process that works. By putting people through your process, and seeing the results over and over again.That's how you create an offer you can stand behind.That's how you build a business on solid ground.And that's how you finally start “believing in the value of your work.”If you're struggling to believe in the value of your work, here's the truth:It's so much easier to back your offers when they're built from your genius.When you understand your unique strengths—and how they translate into real results for your clients—you stop second-guessing yourself. You stop spinning on “What should I sell?” and start creating offers that actually feel like you.That's exactly what my toolkit, Map Your Genius, is designed to help you do.Inside, you'll learn how to:* Identify the strengths you've been overlooking* Pinpoint your unique “genius” (the intersection of your gifts + the value they bring to others)* Turn your genius into aligned offers that deliver real transformationYou'll walk away with a clear map of how to use your genius to help clients get results—and clarity on the offer that's best for you right now.

Find the full transcript for this episode at ProsperousCoach.com/352.Is it ethical to teach your coaching clients?The hallmark of coaching is asking powerful open-ended questions that draw out the wisdom of your client so they arrive at their own solutions.If you are selling coaching then that's exactly what you should deliver. Keep it clean and co-creative.One of the reasons why I suggest to some coaches that they not sell coaching sessions is to allow room for a more hybrid type of service that fits the genius of the coach.Having your own knowledge capital can help you attract clients and raise your credibility. Your knowledge adds structure to your offer so you can charge a higher ticket price and get it.Many of my clients who are all trained coaches are also what I call the Teacher Archetype. That's what I am and why I shifted my coaching business to a hybrid model.Have you ever wanted to teach your coaching clients skills, techniques and insights to help them leap over learning curves?Let's explore how to do that ethically.I'd love to hear from you. Stay inspired and make things happen! - Rhonda Hess, Prosperous Coach Rhonda Hess helps new coaches leverage their zone of genius into a profitable coaching niche and launch with confidence. For VIP step-by-step support apply for Rhonda's VIP Coaching Business Breakthrough Program here and she'll be in touch to invite you a discovery call. Or if you're stuck on your coaching niche, grab a Nail Your Niche Strategy Session with Rhonda here.

What if the only thing standing between your business and rapid growth is the story you're telling—or not telling—about yourself?  In this episode of Life After Corporate, Deb Boulanger sits down with Mariana Henninger, Emmy award-winning filmmaker and emotion-led marketing expert, to reveal how women entrepreneurs can leverage emotion-led marketing and brand storytelling to create a magnetic personal branding presence. Whether you're overwhelmed by social media marketing or wondering how to harness video marketing to build trust in a crowded market, this conversation unpacks actionable trust-building strategies that help entrepreneurs become instantly recognizable and unforgettable.  Are you ready to transform your entrepreneur visibility and turn cold audiences into loyal clients with just one powerful story?   Go to LifeAfterCorporate.com/podcast for the full notes.   Connect with Deb Boulanger To Watch the Show, click HERE For Full Notes, Go to LifeAfterCorporate.com/podcast Connect with Deb on LinkedIn and Instagram,  Read More about Life After Corporate HERE     Connect with Mariana Henninger Website: http://brandmagnetic.com Instagram: http://instagram.com/brandmagnetic LinkedIn: Mariana Henninger | LinkedIn   More Episodes To Enjoy! Go to: LifeAfterCorporate.com/podcast 228. How to Scale to 7 Figures Without Burnout: A 90-Day Path with Sailynn Doyle 227. How Heidi Solomon-Orlick Built GirlzWhoSell and Redefined Success After 60 226. How Cinthia Pacheco Built a SEO-Driven Digital Marketing Agency   Tweetable Quotes from Mariana Henninger: “They should feel like you care about them individually as people and you care more than growing your business.” “Your story is not about you at this moment. You have all of the rest of your marketing to tell, all of your other anecdotes and stories.”   SUBSCRIBE & LEAVE A FIVE-STAR REVIEW and share this podcast to other growing entrepreneurs! Ready to turn insights into action? Don't just listen—join the movement! The Life After Corporate Community is where ambitious women like you connect, collaborate, and get the strategies, tools, and high-level support to grow a thriving, profitable business. Join us now and start making the powerful connections that will elevate your success! Connect with me on Instagram, LinkedIn, or checkout our website at www.lifeaftercorporatepodcast.com  

So many local business owners get stuck behind the scenes waiting until everything looks perfect and “ready” before they start putting themselves out there. The problem is that waiting costs you time, energy and clients.In this episode, I'm breaking down the things you don't actually need in order to start making money. I'll share what really matters when you're trying to land those first clients, along with stories from my own journey and examples from my students who kept it simple and booked faster.You'll hear:Why over-preparing can slow you down more than help youClient examples of booking first clients without “professional” setupsThe mindset shift that will help you stop hiding and start meeting people todayMentioned in this episode:Work with me inside The Localpreneur AcademyThe Local Instagram Formula Mini CourseFollow me on Instagram @‌lesliepresnallDownload my Free Guide: How To Grow Your Local Instagram FollowingIf you're ready to grow your local business and bring in a steady stream of clients, you need to check out The Localpreneur Academy. Click here to join me inside.Rate, Review & Follow:“I LOVE listening to the episodes, especially since they're focused on local businesses and it's not just generic marketing advice.” If you love the show too, please leave a rating and review. This helps me reach more people just like you who want to reach more local people and create a business they love.

People get caught between what they truly believe and how they're inclined to act. This includes you, and it includes the people with whom you network. Understand this as you deal with others and give to others. We're all only human, after all. For more great insight on professional relationships and business networking contact Frank Agin at frankagin@amspirit.com.

Description:  Most emotions don't come from the situation itself, but from the story we tell ourselves about it. In this episode, you'll learn how to separate facts from distorted thoughts, reduce anxiety and reactivity for clients, and build emotional clarity using science-backed strategies. Learn more about The Art & Skill of Coaching certification: https://www.jessicademarchis.com/the-art-skill-of-coaching   ASC Waitlist:  https://purple-lion-72607.myflodesk.com/ascwaitlist    Stay in Touch: www.jessicademarchis.com IG @jess_demarchis_coaching   The Coach Skill Audit: https://purple-lion-72607.myflodesk.com/coachskillaudit    Coach Question of the Week: https://purple-lion-72607.myflodesk.com/agcj1mr1y3   

  This episode reveals five Spirit-led coaching tools that are more powerful than worksheets or strategies. Dr. Leelo Bush shows how these tools, rooted in Scripture, create transformation from the inside out. From holding space to asking powerful questions, these practices reflect the very way Christ interacted with others, equipping coaches to bring breakthrough to their clients.     What You'll Learn How to hold space so clients feel safe, seen, and accepted. A thought framework that helps renew the mind (Romans 12:2). How to guide clients in processing emotions and surrendering them to God. Ways to identify and replace limiting beliefs with biblical truth. The art of asking Spirit-led questions that unlock new possibilities.     Quotable Moment “Processing emotions doesn't mean wallowing. It means experiencing them while releasing them to God.”     Scriptures Mentioned Matthew 7:1 Romans 12:2 1 Peter 5:7 Proverbs 23:7 Psalm 139:14 Proverbs 20:5     Resources PCCCA Courses: https://pccca.org/courses/ Healing the Grieving Brain Guide: https://griefcoachu.com/healing/ The Comprehensive Christian Coach Handbook (Dr. Leelo Bush): Amazon link Courageous Christian Coaching Tribe (Facebook group): facebook.com/groups/courageouschristiancoachingtribe   Full Clean Transcript Have you ever wondered what makes coaching truly life changing? It's not about gadgets, worksheets, or even the words we say. The most powerful coaching tools are not tangible at all. They're experiential. They shape how your client feels, how they think, and how they transform. Today, I'll share five of the most important coaching tools I've discovered in decades of training and practice. These aren't just methods. They're actually biblical, Spirit-led ways of partnering with God to help someone change from the inside out. And once you learn to use them, you will never see coaching or your clients the same way again. Welcome to the Christian Coaching School podcast. I'm your host, Doctor Leelo Bush. I'm a master coach, author, curriculum creator and the number one authority on Spirit-led Christian coaching. I've trained tens of thousands worldwide since 2003, and if you are ready to uplevel your skills, find greater fulfillment, and employ the most powerful coaching available to mankind, let's go. Welcome back to the Christian Coaching School podcast. I'm your host, Doctor Leelo Bush, and today we're diving into a powerful topic. We're talking about the five best coaching tools every coach needs. Now, these aren't just nice-to-have tools. These are the tools that will make or break your effectiveness as a coach—the very things that transform conversations into breakthroughs. And as you'll hear, each one of these tools is also grounded in God's Word. Be sure to stay with me until the end, because I'll be announcing our highlight podcast review and Amazon gift card winner. And if you'd like a chance to win in the future, make sure you leave us a review wherever you're listening. All right, let's dive in. One of the first and most important skills a coach must learn is holding space. This means you show up fully present for your client, giving them your complete attention without judgment, without rushing to fix them, and without making it about you. Practically, this looks like open body language, steady eye contact, and silence that isn't uncomfortable, but supportive. It's letting your client know through your presence—whether it's in person, on the phone, or on a Zoom call—that you are safe here. You can share what's really on your heart and I will not condemn you for it. Why is this so critical? Because most clients enter sessions carrying shame or fear of being misunderstood. If they sense criticism, they will close up. But if they feel accepted, they'll open up. That's when the real coaching begins. Matthew 7:1 says, do not judge, or you too will be judged. Jesus himself modeled this by welcoming people others rejected. He listened and he cared. He made them feel safe and seen. When you hold space for a client, you mirror the mercy and grace of God. Here's when to use this tool: every single coaching session, especially at the beginning of your relationship and anytime your client is sharing something tender or vulnerable. Holding space is the foundation of transformation. The second tool is a thought framework. Understanding how this framework functions will change how you coach and improve your effectiveness. This simple yet powerful framework, originally described within CBT structures and later coined as “The Model” and widely promoted by Brooke Castillo, demonstrates how circumstances trigger thoughts, which in turn create feelings, which drive actions, and ultimately lead to results. Now, this is the perfect example of an evidence-based coaching tool. This process is not really anything we can argue with—it is simply the way God created our brains to function. And we can see this evidence every day if we look for it. Here's how it looks in practice. Let's say your client says, “I'll never be able to do this.” That thought creates a feeling within them—in this case, most likely discouragement. That discouragement typically causes procrastination, and the result is failure to move forward. When you walk them through this framework, you will help them see the cycle and then choose a new thought, one that lines up with the truth and the outcome that they are really looking for. Romans 12:2 tells us, be transformed by the renewing of your mind. That's exactly what this framework helps our clients do. It takes what feels complicated and overwhelming and puts it into a simple framework that reveals where transformation needs to begin—in the thought life. Here's when to use this tool: anytime a client feels stuck, caught in old patterns, or unable to reach their goals. This framework helps them see the connection between their thoughts and outcomes, and equips them to make lasting change. I recommend you learn and practice this tool first. Use it on yourself and eventually, when it fully makes sense and flows, use it with your clients. The third tool is learning to process and allow a feeling. Most people do one of two things with emotions: they either resist them, pushing them down, or they indulge them, getting stuck in them. But neither approach leads to healing. As a coach, you can teach your clients to identify what they're feeling, notice where they sense it in their body, and allow it without judgment. For example, when grief shows up as heaviness in the chest, you can guide your client to breathe through it, describe it, and simply notice it. When they do, within minutes, the intensity usually begins to fade. 1 Peter 5:7 tells us, cast all your anxiety on Him because He cares for you. Processing emotions doesn't mean wallowing. It means experiencing them while releasing them to God. Clients learn that feelings aren't dangerous. They are signals that can be allowed, acknowledged, and surrendered to the Lord. Here's when to use this tool: anytime your client is feeling overwhelmed, dealing with loss, or feeling paralyzed by fear. It's especially crucial in grief coaching, stress relief coaching, and life transitions. The fourth tool is examining belief systems. Beliefs act like the operating system of our lives. Most of them are formed early, often through painful experiences. They can run silently in the background and dictate behavior without our clients even realizing it. As coaches, we listen for statements like, “I'm not good enough” or “things never work out for me.” Then we gently help clients examine them. Where did this belief come from? Is it really true? What would your life look like if you believed something different? Proverbs 23:7 says, as a man thinketh in his heart, so is he. Beliefs are what we think in our hearts. And when a belief is a lie, it will keep producing destructive results. But when we replace lies with God's truth, lives change. A client who once believed, “I am worthless,” can learn to declare, “I am fearfully and wonderfully made.” And that's Psalm 139:14. Here's when to use this tool: anytime your client keeps hitting the same wall, self-sabotaging, or struggling with identity. This is deep, foundational work, and it's where some of the most profound breakthroughs happen. And finally, the fifth tool, which should really come as no surprise, is asking powerful questions. Unlike counseling or consulting, coaching is not about giving advice. Rather, it's about drawing out answers from within the client. That's why powerful, open-ended questions are a coach's sharpest tool. Instead of asking, “Did you try harder?” you might ask, “What do you think God wants to show you through this situation?” Or, “If you fully trusted His plan, what action would you take right now?” Proverbs 20:5 says, the purposes of a person's heart are deep waters, but one who has insight draws them out. That's what powerful questions do. They draw out truth. And this is exactly how Jesus coached, through questions like “Who do you say I am?” or “Do you want to be healed?” Here's when to use this tool: throughout every coaching session. Questions are especially powerful when your client is stuck in old thinking, uncertain about a decision, or needs to see new possibilities. Before we wrap up, it's time for one of my favorite parts of the show, and it's our podcast review. This episode's review comes from Kristian B. Phillips, who wrote: “Doctor Bush is such a wealth of wisdom. She generously shares practical, faith-filled insights without holding anything back. I love how she weaves biblical truth into her teaching in such a clear and encouraging way.” Kristian, thank you so much for your kind words. Your encouragement means the world to me, and I'm thrilled that this podcast is blessing you. And congratulations! You are our winner of an Amazon gift card. Please contact us at admin@pccca.org within seven days from the date this episode goes live to redeem your prize. And if you'd like a chance to win next time, just leave us a review wherever you listen to this podcast. Not only will it encourage others to tune in, but it could also make you our next gift card winner. Now, if these five tools that we've been talking about today excite you, imagine what it would be like to be fully trained and certified to use them professionally. At PCCCA and Grief Coach University, we have been equipping Christian coaches and counselors since 2003. Our programs are Spirit-led, rooted in scripture, and evidence-based. They don't just prepare you to help others—they equip you to transform lives for the Kingdom. Whether you feel called to life coaching, grief support, stress relief, or one of our many specialty areas, we have a program designed for you. So if you're ready to step into your calling and train at the highest level, visit PCCCA.org or GriefCoachU.com and enroll today. So let's quickly recap today's episode. The five best coaching tools are: holding space without judgment, using the framework to renew the mind, processing and allowing feelings, examining belief systems, and asking powerful questions. Each one is not only practical, but deeply biblical. Together, they form the backbone of transformational coaching. If today's episode blessed you, don't forget to subscribe and share it with a friend. And leave a review for your chance to win an Amazon gift card. Until next time, I'm Doctor Leelo Bush, reminding you that joy is always a choice and transformation is always possible when we align our lives with God's truth. Before you go, I want to personally invite you to join our private Facebook group, The Courageous Christian Coaching Tribe. This is where bold, Spirit-led coaches and aspiring coaches gather to grow, get equipped, and stay encouraged together. Inside you will find exclusive tips, training, supportive community, and the kind of Kingdom-minded conversations you just can't find anywhere else. If you're feeling called to coach, or if you want to stay sharp in your calling, this is your place. Our group culture is “each one bring one,” so invite a friend to join you—the more the merrier. Just go to facebook.com/groups/courageouschristiancoachingtribe. Or just tap the link in the show notes. But don't wait, because the sooner you join, the sooner we can start pouring into you. And I will see you inside the tribe.

Mark Your Calendars for TIQUE'S BIRTHDAY SALE! Sept. 22nd-26th | Get 15% Off! Boutique hotels may look effortless on the outside, but behind the scenes they run on strategy, teamwork, and a relentless eye for detail. In this episode, Jennifer chats with Candace Berger, Director of Marketing at Wild Door, who represents two of the industry's remarkable hidden gems: Maison Hudson in New York and Maison Vi Laroi in Paris. Candace pulls back the curtain on what it truly takes to wow guests: from personalizing every stay and safeguarding client confidentiality to the nonstop hustle most people never see. You'll learn why crystal-clear communication between advisors and hoteliers matters, how honesty sets the tone for unforgettable experiences, and why heartfelt service always beats cookie-cutter luxury. If you've ever wanted an insider's look at how hotels craft stays that turn into stories, this episode has the secrets! About Candice Berger: Candice, a Taurus from the French Riviera, is based in Cannes and has spent the past 20 years in luxury hospitality crafting experiences where the smallest detail creates the biggest memory. Guided by her motto, “good is never enough,” she brings both passion and precision to everything she does. A proud mother to her two-and-a-half-year-old son, Andreas, and caretaker of a 14-year-old pug who still rules the house, Candice thrives on obsessing over details, thinking outside the box, and transforming stays into stories that guests take home. Today, she shares how teamwork and a creative mindset shape truly unforgettable moments. Today we will cover: (02:15) Candace's journey Into luxury hospitality (06:10) The dynamic world of boutique hotels and luxury travel (08:40) Personalizing guest experiences for lasting memories (13:55) Why travel advisors are essential partners for hoteliers (21:45) Redefining VIP service: treating every guest like a VIP (25:50) Creative approaches to tailored guest stays (32:55) The hidden labor and “good war” behind flawless hospitality (37:50) Service recovery: turning challenges into loyalty-building moments (43:45) Post-stay connections and guest reflections Download the Sales Call Quide: http://tiquehq.com/sales-call?utm_source=Podcast+Episode+148&utm_medium=Podcast+Episode+148&utm_campaign=Sales+Call+Scripts JOIN THE NICHE COMMUNITY VISIT THE TEMPLATE SHOP EXPLORE THE PROGRAMS FOLLOW ALONG ON INSTAGRAM @TiqueHQ Thanks to Our Tique Talks Sponsors: Moxie & Fourth - Grab The DIY Demo Bundle HERE!

✨ **Grab my Creative Direction template for FREE** ✨Curious what the first stage of my brand design projects looks like? Grab the Figma template (and four bonus audio trainings walking you through how to populate it!)This week, I chat with Bethany McCamish, a speaker, author, podcast host, and design agency owner, about her multifaceted career journey. Bethany shares invaluable insights into attracting and serving luxury clients, the importance of personal branding, and the impact of authentic storytelling on social media. We both discuss practical advice on elevating your design business and positioning yourself in the luxury market.Guest Name: Bethany McCamishGuest Website: bethanyworks.comInstagram: @bethanyworksdesignTikTok: @bethanymccamishPodcast: Unbreakable Brands00:00: Intro02:59: Bethany's Career Journey10:56: Booking Luxury Clients13:06: Defining Luxury and Premium Clients14:41: Avoiding Common Mistakes17:18: Building Personal Connections23:55: Importance of Messaging and Visuals25:18: Curating Your Portfolio for Luxury Clients27:43: Engaging Luxury Clients Through Content37:55: Bethany's Mentorship Programs for DesignersLinks:The Design Minimind• Sign up to be notified - Applications for cohort 5 opens Nov 1st, 2025Download my FREE Creative Direction Figma Template (includes 4 audio trainings as well)Get 30% off of your HoneyBook subscription - The CRM I use in my studio.*Enjoy 1 month of Showit FREE with my code “HelloJune” when you sign up.*Earn $100 after you run your first payroll with Gusto, my payroll and compliance software.*Get 50% off your first year of Flodesk, my email marketing software.**These are affiliate links which means I may earn a commission.Connect With Us:Our Free Facebook CommunityOur WebsitePodcast InstagramHello June Creative InstagramThe Design MinimindJoin The Creative Diaries (my email list)Tags: designer, design, brand design, brand identity design, design studio, design business, graphic design, brand designer, better podcast, brand designer podcast, logo design, brand identity design

Building strong client relationships isn't just about numbers—it's about truly knowing the people you serve. In this episode, I walk you through my Client Intel Process, a practical framework to help you capture, organize, and use personal details about your clients in a way that feels natural and meaningful. This process helps deepen connections, create memorable experiences, and ultimately strengthen trust.What you'll learn in this episode:The four parts of the Client Intel Process: what to gather, how to capture it, where to store it, and how to use itSimple strategies to capture information without making conversations feel awkward or like an interviewWhere and how to store client intel so it's easy to access and use effectivelyCreative ways to put intel into action through conversations, gifts, events, and surprise-and-delight momentsBy the end of this episode, you'll have the tools to start building a client intel system that allows you and your team to consistently create personalized, remarkable client experiences. Start small, keep it simple, and you'll be amazed at how quickly it transforms your client relationships.Grab the Client Intel Process PDF HERE!Grab the 30-Day Tiny Habits Challenge HERE!Learn more about the Group Coaching & Mastermind HERE! Check out The First 100 Days Course: The Advisor's Blueprint for a Remarkable Client Experience HERE!Learn more about Asset-Map financial planning software HERE! Learn more about our sponsor Beemo Automation HERE! Check out the Efficient Advisor YouTube Channel HERE!Connect with Libby on LinkedIn HERE!Successful businesses don't get built alone. You need community! You need collaboration! Join us in The Efficient Advisor Community on Facebook.

In this episode of the Grow A Small Business Podcast, host Troy Trewin interviews Sofia Rozhko, founder of The Body School, shares her 10-year journey of growing from a solo nutritionist to building a global wellness business serving over 10,000 clients across 32 markets. She credits her success to a values-driven team, a strong focus on product quality, and fostering community support. By pivoting online before COVID, Sofia positioned her business for explosive growth during the pandemic. Her story highlights resilience, innovation, and the importance of staying true to one's values. This episode is packed with lessons on building sustainable success in the wellness industry. Why would you wait any longer to start living the lifestyle you signed up for? Balance your health, wealth, relationships and business growth. And focus your time and energy and make the most of this year. Let's get into it by clicking here. Troy delves into our guest's startup journey, their perception of success, industry reconsideration, and the pivotal stress point during business expansion. They discuss the joys of small business growth, vital entrepreneurial habits, and strategies for team building, encompassing wins, blunders, and invaluable advice. And a snapshot of the final five Grow A Small Business Questions: What do you think is the hardest thing in growing a small business? According to Sofia Rozhko the hardest thing in growing a small business is being consistent every single day, even when you don't see immediate results. She emphasized focusing on the next step rather than getting overwhelmed by looking too far ahead. What's your favorite business book that has helped you the most? Sofia Rozhko shared that her favorite business book which has helped her the most is “Rework” by the founders of 37signals (Basecamp), as it changed her perspective and showed her that running a small, flexible business can be just as successful as scaling big. Are there any great podcasts or online learning resources you'd recommend to help grow a small business? Sofia Rozhko shared that she mostly listens to podcasts about nutrition and science, and one of her favorites is the Huberman Lab Podcast. She admires not only the scientific insights but also how Andrew Huberman has built his podcast into a strong business, which she sees as an inspiring entrepreneurial model. What tool or resource would you recommend to grow a small business? Sofia Rozhko shared that she would recommend using any tool that helps organize tasks and bring clarity, whether it's a simple calendar, notes app, or a task management system, because without structure, running a business can quickly feel chaotic. What advice would you give yourself on day one of starting out in business? Sofia Rozhko shared that the advice she would give herself on day one of starting out in business is to not be afraid of being judged by others, especially by close family and friends. She explained that people may doubt or criticize not because they're bad, but because they fear change in the relationship when you grow. Her lesson is: don't listen to those without expertise in your field, even if you love them as people. Book a 20-minute Growth Chat with Troy Trewin to see if you qualify for our upcoming course. Don't miss out on this opportunity to take your small business to new heights! Enjoyed the podcast? Please leave a review on iTunes or your preferred platform. Your feedback helps more small business owners discover our podcast and embark on their business growth journey.     Quotable quotes from our special Grow A Small Business podcast guest: Consistency in small steps matters more than chasing big leaps – Sofia Rozhko Hire people who align with your values, not just their skills – Sofia Rozhko Don't let the fear of being judged stop you from building your dream – Sofia Rozhko      

What if raising your prices didn't mean adding more stress to your plate? In this replay from Maddie Peschong's Take It Personally podcast, I'm sharing how proposals, automations, and smart systems can help you deliver a high-touch client experience that actually makes it easier to charge more.We talk about:Why proposals are the secret to booking faster (and with less friction)How automations can make your process feel more personal, not roboticThe biggest booking mistakes photographers make — and how to fix themHow systems uphold premium pricing without burning you outWant to go deeper? Grab the original Charge More, Stress Less webinar replay at coliejames.com/charge-more.Grab your free spot in Maddie's Booked Up and In-Demand Masterclass: September 23 at noon CST - learn the content system that fills your calendar with premium clientsAnd stay tuned — in the next episode, Maddie joins me here on Business-First Creatives to unpack the vicious cycle of visibility and how we can all create content marketing from a place of ease.

In this episode of the HTML All The Things Podcast, Matt and Mike explore how freelancers can handle diverse client requests with confidence. From quick initial calls and clarifying client goals to managing knowledge gaps and knowing when to outsource, they share strategies for simplifying complex requests, building trusted networks, and keeping communication transparent. Show Notes: https://www.htmlallthethings.com/podcast/handling-the-variety-of-client-requests-as-a-freelancer Powered by CodeRabbit - AI Code Reviews: https://coderabbit.link/htmlallthethings Use our Scrimba affiliate link (https://scrimba.com/?via=htmlallthethings) for a 20% discount!! Full details in show notes.

Barbell Saves Project with David Perez & Robert Best | The Hopeaholics Podcast In this inspiring episode of the Hopeaholics Podcast, Robert Best and David Perez share their powerful journeys through addiction and recovery, and how those experiences fueled their mission to create the Barbell Saves Project—a nonprofit fitness-based recovery community that's changing lives. What started as free community workouts in a small CrossFit gym has grown into a 7,000 sq ft facility where people in recovery can rebuild their bodies, minds, and confidence—all at no cost. They open up about their darkest moments, the near-death experiences that shook them into sobriety, and the passion that drives them to help others break free from addiction. We discuss the realities of the fentanyl crisis, the importance of lived experience in recovery work, and why fitness and community are such powerful tools for healing.Check out The Barbell Saves Project:https://www.thebarbellsavesproject.org/#TheHopeaholics #redemption #recovery #AlcoholAddiction #AddictionRecovery #wedorecover #SobrietyJourney #MyStory #Hope #wedorecover #treatmentcenter #natalieevamarieJoin our patreon to get access to an EXTRA EPISODE every week of ‘Off the Record', exclusive content, a thriving recovery community, and opportunities to be featured on the podcast. https://patreon.com/TheHopeaholics Go to www.Wolfpak.com today and support our sponsors. Don't forget to use code: HOPEAHOLICSPODCAST for 10% off!Follow the Hopeaholics on our Socials:https://www.instagram.com/thehopeaholics https://linktr.ee/thehopeaholicsBuy Merch: https://thehopeaholics.myshopify.comVisit our Treatment Centers: https://www.hopebythesea.comIf you or a loved one needs help, please call or text 949-615-8588. We have the resources to treat mental health and addiction. Sponsored by the Infiniti Group LLC:https://www.infinitigroupllc.com Timestamps:00:32:19 - Vision for a treatment center and business plan00:32:46 - Warning about losing passion in recovery work00:35:11 - Overdoses, meth, and concerns about reviews00:36:20 - Growth of recovery programs and facilities00:37:10 - The problem with paid reviews00:37:11 - Client care versus selling amenities00:55:31 - Casual chat about cities and gyms00:55:37 - Coffee run and daily habits01:16:37 - Being uniquely qualified to help others01:20:43 - Reflecting on overdoses in the community01:21:32 - Reacting to a lighthearted comment

In this one, Chris and I talk fitness, sleep, supplements, and how to keep your body in the game while leading in the restoration industry. Late-night emergency calls, unpredictable schedules, and high-stress jobs can wreck your health if you don't have a plan. We share how morning training, sleep tech, diet balance, and smart supplementation keep us sharp so we can show up strong for our teams and clients. We even dig into creatine for brain energy and the truth about TRT vs. enclomiphene. Thanks for listening, Brandon Key Takeaways [00:04:30] Morning training: 4:15 a.m. alarm = momentum and accountability. [00:06:30] Injury hacks: Train smart with machines/isolation to stay strong under stress. [00:13:50] Creatine boost: 5g for muscle, 15g supports brain energy—huge for long shifts. [00:18:30] Sleep tech: Pod covers, less caffeine/screens, smarter wake-ups for recovery. [00:26:50] Diet freedom: 1g protein/lb, meat + fruit, and guilt-free “when in Rome” meals. [00:34:20] Hormones: Low T? Get labs. Options from enclomiphene to TRT explained. [00:45:30] Energy hack: Exogenous ketones give clean focus without the crash Did you know... Only 30% of businesses listed for sale actually find a buyer? Even more striking, just 10% of those sell for the price their owners anticipated or higher, meaning only 3% of all business owners achieve their desired sale price. By focusing on understanding and enhancing your enterprise value, you can significantly boost your chances of joining that successful 3%. Business Health & Value Assessment Start Assessment Know Your Enterprise Value. See Your Potential Gaps. Complete this assessment in less than 15 minutes and receive a free assessment for your business that includes: A Lite Valuation Of Your Business Your Value Multiplier Per Your Industry Health Assessment Per Our PYB Methodology Business Value & Growth Roadmap Tailored For You Value Acceleration Strategies Spotlight on Floodlight: Your Secret Weapon for Sales & Scaling This isn't a paid plug. It's real talk from the front lines. If you've ever thought, “How do I get a VP-level sales leader or even a sales team without hiring full-time?” Floodlight has the answer. Fractional Sales Leadership They act as your outsourced VP of Sales, taking full responsibility for training, managing, and growing your sales team. No six-figure hire needed. Clients often close 20 to 50 percent more deals within six months, thanks to data-driven coaching, CRM setup, scripts, and performance reviews.More at floodlightgrp.com/sales Commercial Sales MasterCourse A self-paced, video-driven B2B sales course designed specifically for restoration teams. Perfect for building commercial revenue and getting free from TPA handcuffs. Covers mindset, prospecting, pipeline building, LinkedIn lead generation, and includes a $250 discount with code SALESBOOST.Details at floodlightgrp.com/courses Tailored Consulting & Coaching Floodlight's Propel Your Business methodology offers a full-circle roadmap: financials, sales, marketing, leadership, recruiting, productivity. All built for contractors. These aren't “life coaches.” They're former restoration owners who've lived the chaos and know how to scale out of it.Explore more at floodlightgrp.com Live Training, Tools & Strategic Partnerships Floodlight also delivers live onsite and virtual training, keynote speaking, and leadership tracks covering operations, project management, and strategic growth. Bonus: They've vetted tools like Xcelerate, Liftify, and Sureti. Floodlight clients get access to exclusive discounts on tech that actually moves the needle.See all partnerships at floodlightgrp.com/partners Why it matters for you as a listener You don't need to figure this stuff out alone. If you're serious about sales growth, operational clarity, exit readiness, or leadership development, Floodlight is already helping folks like you scale smarter. And you get it from industry insiders. People who've sat in your chair, survived the fires, and built systems that actually work.

In this episode of Building Better Developers with AI, hosts Rob Broadhead and Michael Meloche revisit an earlier conversation—this time through the lens of AI—to explore how constructive communication in software development creates healthier teams and better code. By analyzing their original “Advocating vs. Arguing” discussion, they uncover new ways to transform conflict into collaboration. “The goal is never to win. The goal is to find the best solution.” – Rob Broadhead What Constructive Communication Really Means Rob draws a clear line between two mindsets: Constructive communication invites evidence, empathy, and openness. Defensive arguing focuses on winning, often shutting down valuable ideas. This subtle difference determines whether a team works together to solve problems or gets stuck in endless debates. Why Constructive Communication Improves Software Development Software projects depend on diverse skills and experiences. When team members communicate constructively: Blind spots shrink. Different perspectives uncover hidden issues. Technical debt decreases. Shared understanding prevents costly rework. Client trust grows. Positive dialogue strengthens long-term relationships. Rob highlights how even an outsider's insight—like a .NET developer's idea on a Python project—can spark innovative solutions. Practical Steps to Encourage Constructive Communication Michael offers proven techniques to keep discussions positive and productive: Ask clarifying questions. Instead of “That won't work,” try “How do you see that working in this context?” Restate what you heard. Confirm understanding before you respond. Stay curious. Open-ended questions invite deeper exploration. “No is a conversation killer. Replace it with ‘Let's consider that.'” – Michael Meloche Spotting When Communication Turns Unproductive Arguments often start subtly. Watch for these warning signs: Absolutes such as “always” or “never.” Interrupting or talking over teammates. Ego-driven choices that ignore user needs or project goals. Rob recommends slowing the pace when tempers rise—pause the meeting, schedule a follow-up, or ask everyone to write down their thoughts before reconvening. Agile Practices Support Constructive Communication Rob and Michael agree that Agile's built-in rituals—backlog refinement, iterative feedback, and sprint reviews—naturally encourage constructive communication in software development. If a team frequently argues, it may be skipping these essential steps. Michael also suggests a weekly “water-cooler” session where team members share new ideas or lessons learned. These informal gatherings nurture creativity and trust. Leadership Sets the Tone Managers and leads can reinforce constructive habits by: Checking in with teammates who seem defensive or frustrated. Offering mentoring or personal support when tension surfaces. Encouraging team traditions—from inside jokes to shared hobbies—that build rapport. Rob observes that the best teams always share a unique bond, whether it's dad jokes or a favorite game, which helps them weather stressful moments. Reader Challenge: Practice Constructive Communication This Week Your Mission: Over the next seven days, pick one team interaction—a stand-up, code review, or planning meeting—and intentionally practice constructive communication in software development. Steps to Try: Listen First. Before offering your idea, restate someone else's point to confirm understanding. Replace “No” with Curiosity. When you disagree, ask an open question like “How do you see that working with our current sprint goals?” Log the Outcome. After the meeting, jot down what changed: Did the discussion stay more positive? Did new solutions surface? Share your results with your team—or even comment on the blog post—to inspire others. Challenge yourself: Can you turn at least one potential argument into a moment of advocacy this week? Key Takeaway: Build a Culture of Constructive Communication This episode underscores that constructive communication in software development is more than a soft skill—it's a project-saver. By listening first, asking better questions, and validating every voice, teams can replace conflict with collaboration and move projects forward with confidence. “Choosing one approach together is better than arguing endlessly about the perfect one.” – Rob Broadhead Whether you're leading a sprint, conducting a code review, or gathering requirements, focusing on constructive communication ensures that every idea is heard—and the best solutions rise to the top. Stay Connected: Join the Developreneur Community We invite you to join our community and share your coding journey with us. Whether you're a seasoned developer or just starting, there's always room to learn and grow together. Contact us at info@develpreneur.com with your questions, feedback, or suggestions for future episodes. Together, let's continue exploring the exciting world of software development. Additional Resources Honest Communication Is Critical For Consultants When To Vent (never) as part of Consulting Communication Use Written Communication To Improve Your Standing And Career Communication Noise vs. Content The Developer Journey Videos – With Bonus Content Building Better Developers With AI Podcast Videos – With Bonus Content

“If you're trying to find the very best growth businesses on the planet – a benchmark isn't a sensible place to start.” Baillie Gifford's chief executive Tim Campbell explains the advantages of our style of active investing, the importance of long-termism and how AI fits into our process. Background:In April, Tim Campbell became Baillie Gifford's chief executive and one of its managing partners. Earlier in his career, he was an investment manager before switching to Client Services, where he led our Emerging Markets Clients Team.In this podcast, he explores how our investment teams adopted a conviction-led approach that centres on each company's merits, regardless of its weighting in benchmark stock indices. He describes what we mean by long-termism and the importance of having the right incentives in place. And he explains why being “out of step” with some market trends helps us serve both society and our clients' interests.The second half of the show focuses on changes afoot, ranging from further private company investments – including a recent holding in AI lab Anthropic – to our own adoption of artificial intelligence technologies and an exploration of new ways to access our strategies. Resources:Baillie Gifford: Actual investorsDisruption WeekDrayton and MackenzieOne Useful Thing: Ethan Mollick's blogOur historyPrivate company investmentsShort Briefings on Long Term ThinkingThe Friction Project Companies mentioned include:AnthropicAmazonMercadoLibreNVIDIARunway AITimecodes00:00 Introduction02:10 From music in the Middle East to investing in Edinburgh03:15 Making the move to Client Services05:00 Rewriting the investment playbook06:30 Client hunger for benchmark agnosticism07:40 Active versus passive investing10:20 A mutual understanding with clients11:55 Drawdowns and hold discipline14:30 Defining long-termism17:00 Private company investments19:30 Investing in Anthropic and Runway AI24:55 ‘The mission doesn't change'27:35 Book choice

Send us a text You hit $1.2M in revenue — but $840K comes from one client. One contract. One decision maker. One email away from unraveling everything. If more than half your revenue depends on a single client, you're not free — you're trapped in golden handcuffs. This episode isn't about losing your biggest client — it's about building a business where no single client holds your future hostage. With AI as your strategic partner, you can finally protect your revenue, diversify your client base, and scale without starting from scratch.In this episode, you'll learn…Why having 70% of your revenue tied to one client is more dangerous than having none at all (and the real story that proves it).My AI-powered, 3-phase diversification plan to reduce dependency without blowing up your business.How to use AI prompts to audit your revenue, find mirror clients, and build scalable systems that protect your future.This episode at a glance:“Client concentration above 50% isn't success. It's a warning sign.”“The better your biggest client treats you, the more trapped you become.”“AI isn't just efficiency — it's your risk management system.”“Your talent doesn't belong to one client. Protect it with systems that let you grow on your terms.”“The key to diversification isn't just finding new clients. It's building systems so you don't get trapped again.”Resources and links mentioned in this episode:Free Culture Audit CallJoin the AI for Founders Community10 Ways AI Will Make You a Better Leader – Free GuideWant to increase revenue and impact? Listen to “She's That Founder” for insights on business strategy and female leadership to scale your business. Each episode offers advice on effective communication, team building, and management. Learn to master routines and systems to boost productivity and prevent burnout. Our delegation tips and business consulting will advance your executive leadership skills and presence.

In this solo episode, Crissy shares why telling your story is the fastest way to build trust, stand out online, and increase sales. You'll discover how to use your personal story to connect with your audience and turn followers into clients,  without overthinking what to share.  If you're a woman entrepreneur ready to grow your visibility and attract clients through authentic storytelling, and want to know how to tell your story so clients trust you and buy from you this one's for you.Ready to make visibility your superpower? Visit www.thevisibleceo.com Join this FREE Telegram space, Broadcast... https://thevisibleceo.com/broadcastBROADCAST is for the human-first leader who refuses to be muted by algorithms, AI, or outdated strategies. You've got something to say, and it's time to say it like you mean it. If you are ready for me to shift your thinking on how you can create a business WITHOUT living on your phone - this is the space to be!OMNI is my full visibility system built for CEOs who want to grow online without living on their phone. If you're ready to be truly seen, more strategic, and unmistakably in demand, head to check out OMNI at www.omniqueens.com Take the FREE Quiz to find out how visible you really are at www.thevisibleceo.com/quiz https://www.instagram.com/itscrissyconner/https://www.tiktok.com/@crissyconnerhttps://www.facebook.com/crissyconnerhttps://www.youtube.com/c/crissyconnerhttps://www.linkedin.com/in/crissyconner/

Paul O'Shea is Founder & CEO of Ashview Consultants. Originally from Ashford in Wicklow, Paul established the business two decades ago in his box room and, since then, Ashview Consultants has continued to grow steadily under his leadership and now has a team of 30 professionals across offices located in Dublin, Newry, and London.I recently caught up with Paul.Paul talks about his background, what Ashview Consultants do, digital transformation and more.More about Ashview Consultants:Ashview Consultants supports clients globally, helping them to optimise their performance by identifying, assessing and mitigating risks that could impact their business operations or their workplace health and safety standards. Client sectors include construction, aviation, transport, commercial, pharmaceutical, hospitality, retail, residential, logistics, data centres and student accommodation.

What happens when a former tech manager buys a 20-year-old health food business - and turns it into a modern, fast-growing CPG brand?In this episode, I'm talking with Philip Macaulay, the founder of Vital Purple and the new owner of NaturalZing, a raw food company he's rebranded and expanded. Philip shares how he took over an outdated brand with 500 SKUs, fixed the packaging, introduced new products, launched an entirely new superfood line, and is now building something he believes will disrupt the cacao industry.Whether you're a designer working with CPG clients or a founder yourself, this is a rare behind-the-scenes look at rebranding, packaging, retail strategy, and launching innovative products from the ground up.You will learn:What it's like to rebrand a legacy brand while managing existing retail relationshipsHow much he invested in branding and packaging for both product linesWhy visual identity directly impacted retail growth and customer trustHow Vital Purple is shifting the narrative around cacao productsThe overlooked link between design, storytelling, and sales in wellness brandsGrab a cup of coffee, your notes, and get ready to rethink what great branding actually means in the CPG space!And if you're tired of wasting time on invoices, tracking payments, or chasing overdue bills, check out ⁠⁠⁠⁠⁠⁠⁠⁠FreshBooks⁠⁠⁠⁠⁠⁠⁠⁠. It's the all-in-one invoicing and accounting software I use to stay organized and focus more on design - not admin.Aventive Academy's Resources:From Crickets to Clients: ⁠⁠⁠⁠⁠https://aventiveacademy.com/crickets-to-clients/⁠⁠⁠⁠⁠$12k Client Attraction Masterclass: ⁠⁠⁠⁠⁠⁠⁠https://aventiveacademy.com/attract-clients-workshop/⁠⁠⁠⁠⁠⁠⁠Client Portal for Designers: ⁠⁠⁠⁠⁠⁠⁠https://aventiveacademy.com/client-portal/⁠⁠⁠⁠⁠⁠⁠ The Wealthy Client Blueprint: ⁠⁠⁠⁠⁠⁠⁠⁠https://aventiveacademy.com/wealthy-client/⁠⁠⁠⁠⁠⁠⁠Mockup Magic: ⁠⁠⁠⁠⁠⁠⁠https://aventiveacademy.com/mockup-magic/⁠⁠⁠⁠⁠⁠⁠ Brand Guidelines Template: ⁠⁠⁠⁠⁠⁠⁠https://aventiveacademy.com/brand-guidelines/⁠⁠⁠⁠⁠⁠⁠ 12-Week Business Program for Designers: ⁠⁠⁠⁠⁠⁠⁠https://aventiveacademy.com/profit⁠⁠⁠⁠⁠⁠⁠ Join My Weekly Newsletter: ⁠⁠⁠⁠⁠⁠⁠https://aventive-academy.ck.page/0fc86a336f⁠⁠⁠⁠⁠⁠⁠ The Creative CEO Accelerator: ⁠⁠⁠⁠⁠⁠⁠https://aventiveacademy.com/accelerator

In this solo episode, Crissy shares why telling your story is the fastest way to build trust, stand out online, and increase sales. You'll discover how to use your personal story to connect with your audience and turn followers into clients,  without overthinking what to share.  If you're a woman entrepreneur ready to grow your visibility and attract clients through authentic storytelling, and want to know how to tell your story so clients trust you and buy from you this one's for you.Ready to make visibility your superpower? Visit www.thevisibleceo.com Join this FREE Telegram space, Broadcast... https://thevisibleceo.com/broadcastBROADCAST is for the human-first leader who refuses to be muted by algorithms, AI, or outdated strategies. You've got something to say, and it's time to say it like you mean it. If you are ready for me to shift your thinking on how you can create a business WITHOUT living on your phone - this is the space to be!OMNI is my full visibility system built for CEOs who want to grow online without living on their phone. If you're ready to be truly seen, more strategic, and unmistakably in demand, head to check out OMNI at www.omniqueens.com Take the FREE Quiz to find out how visible you really are at www.thevisibleceo.com/quiz https://www.instagram.com/itscrissyconner/https://www.tiktok.com/@crissyconnerhttps://www.facebook.com/crissyconnerhttps://www.youtube.com/c/crissyconnerhttps://www.linkedin.com/in/crissyconner/

We're going to interact with people who are not ideal clients. But salespeople have trouble when they're afraid to disqualify a prospect. To say, okay, I'm no longer going to follow up with this person. I've always viewed it a little like the game musical chairs that you played as a kid? You have a certain number of people going around, and a certain number of chairs. When the music stops, everybody scrambles to get a chair. If you don't have a chair, you're out, right? I view prospecting that way in some respects. Where you have to, at some point, start to prune the list. You have to start to get rid of the people who are not likely to become clients. If you're afraid to do that, you will continue to leave the same number of people and chairs. Jay: Yes. David: And if none of them are buying, it's not going to work well. David: Hi, and welcome to the podcast. In today's episode, co host Jay McFarland and I will be discussing letting ideal clients know you're alive. Welcome back, Jay. Jay: Hey, so good to be here, David. And I think this is, again, such an interesting topic. I find that I'm so caught up in the daily. I'm taking calls and the squeaky wheel gets the grease. And some of those ideal clients kind of go by the wayside sometimes. David: Yeah. A lot of times we don't even know who they are until we first try to identify them. So, in a sense, the topic itself goes kind of deep. You can't know they're an ideal client until you know they're alive. Then you have to let them know that you're alive. Then you have to determine if they're an ideal client. Jay: Yeah. David: So there are actually a few steps in this. Jay: Yeah, and I think that's such an important thing to know. You need to have a system, like you always have, of identifying those ideal clients. It's hard for me to really figure out if they're ideal up front. But I'll tell you one thing I can tell is when they're not ideal. I was on the phone call with somebody yesterday. He's going to become a client. But I regret the relationship I know I'm going to have with him, because he's already so demanding. And I'm like, this guy's not ideal, but he's a customer. And so, how can I not sell him the product? David: Yeah, that's a great question. And it's harder for some than others, I think. You get to a certain point in your business or a certain point in your career or whatever and you weigh it. Well, I guess we all do that. We have to weigh it. How much of a pain is this person going to be? And what's my tolerance for pain essentially, right? Jay: Yeah. Yeah. David: But you're exactly right. You don't really know that necessarily upfront. So a lot of times when we're working with our clients, what we'll do is start with the people they think are likely to be their ideal clients. And whether that means in a certain geographic area or in a particular industry or in a certain sized company, if they're selling B2B, You can make some initial judgments based on who has been a good client for you in the past, and then say, okay, how can I get more people like that? And then when you're introducing yourself to those people who meet those similar criteria, as you're having those conversations, you can then start to make those determinations about whether or not they are an ideal client, or if they just sort of fall in that general ecosphere of people who could potentially be ideal clients, but maybe aren't. Jay: Yeah, exactly. And not just finding new ideal clients, turning your existing ideal clients into more business. Because if they were ideal the first time, if you can keep that to be a generating ongoing revenue source and relationship... Man, I'd rather do that every day than deal with the other type of customer. David: Yeah, no question. And when you get to the topic we started out with, which is letting ideal clients know you're alive, that does go for your ideal clients as well.

One of the most overlooked growth strategies in today's market is hiding in plain sight: your existing clients. In this episode of The Kelly Roach Show, Kelly shares how to leverage an “Inner Circle" client partnership strategy to double, triple, or even quadruple your growth without adding more complexity to your business. You'll learn how to transform your happiest clients into your biggest growth engine by creating exclusive partnership opportunities that drive referrals, deepen relationships, and expand your reach. Whether you run a membership, coaching program, or consulting practice, this episode will show you how to make your client base your #1 asset for scale. Timestamps:  1:00 – Why your existing members are your #1 growth engine. 3:00 – Affiliate marketing vs. referral marketing vs. the Inner Circle strategy. 4:20 – What the Inner Circle Client Partner strategy is and why it works. 5:45 – How to motivate referrals 8:30 – Tools and tracking: how to make it simple 9:50 – One-to-one sales vs. one-to-many collaborations. 11:00 – Why repeated exposure to the same audience beats “drive-by” marketing. 12:30 – How just one client can double your business. 15:00 –  Where toconnect with high-caliber collaboration partners in person. Resources: Grab your ticket and us on September 25th in Miami for Called to Lead: The Premier Business and Leadership Event for Female Entrepreneurs: https://www.sandiglandt.com/called-to-lead  Join The Virtual Business School membership for real-time, hands-on business growth support- all for just $59/month, no contract! https://go.virtualbusinessschool.com/virtualbusinessschool-page-3054  Join The Virtual Business School GOLD to learn advanced sales systems for rapid scale: https://go.virtualbusinessschool.com/gold   Follow Kelly on Instagram: https://www.instagram.com/kellyroachofficial/            Follow Kelly on Facebook: https://www.facebook.com/kelly.roach.520/      Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyroachint/      

In this episode, Michael Weis and Michael Burney, Partners at Weis & Burney Law Firm, share their journey of founding a boutique corporate and transactional practice. They discuss client service, practical problem-solving, and why trusted business advisors remain essential in a world of AI and information overload.

How well do you know your ideal customers? Is this something you put the necessary time and attention into? A recent visit at Virgin Hotels in Nashville reminded me just how important this is and how far you can go to surprise and delight as I found lube and a vibrator at the bottom of their nightstand.  We'll talk through how this applies to your business, retention and referrals, and why we should be friends if you feel the same way.   Time Stamps:   (0:10) The Backstory (2:30) Knowing Your Customer (4:12) The Parent Letter (4:43) The Touch Points (6:10) Retention and Referrals ----------

In this episode of Narcissist Apocalypse, Hope shares her story of marrying a grandiose, entitled abuser. Hope met her future husband at a church event, initially impressed by his charisma. Their relationship quickly progressed, leading to a whirlwind engagement and marriage. But once they were married, Hope's husband began to control her in every aspect of her life, leaving Hope in survival mode for years.  It's a story of grandiosity, manipulation, religion, financial control, rage, put downs, gaslighting, shame, guilt, crazy making, isolation, entitlement, being good enough, blame shifting, family dynamics, love bombing, mental health, post separation abuse, court, and self worth. If you want to be a guest on our survivor story podcast, please ⁠⁠⁠⁠click here⁠⁠⁠⁠ or send us an email at narcissistapocalypse@gmail.com PODCAST RECOMMENDATIONS: Perfect Prey With Dr. Christine Cocchiola | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Covert Narcissism Podcast | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bitch is a Bad Word | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ When Dating Hurts Podcast | ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click Here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ If you or someone you know are experiencing abuse, you are not alone. DomesticShelters.org offers an extensive library of articles and resources that can help you make sense of what you're experiencing, connect you with local resources and find ways to heal and move forward. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.domesticshelters.org⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to access this free resource.  If you need help moving due to domestic violence, Shelter Movers may be able to help you. They operate by referral. Clients may be referred by any person of authority (social worker, doctor, police, crisis counselor, teacher, etc.) or public agency (shelter, hospital, school, workplace, place of worship, sexual assault centre, etc.).  To reach them, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠click here. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join our new Community Social Network at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://community.narcissistapocalypse.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join our Instagram Channel at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/narcissistapocalypse⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join our Youtube Channel at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/channel/UCpTIgjTqVJa4caNWMIAJllA⁠⁠ Learn more about your ad choices. Visit megaphone.fm/adchoices

Client story alert!

Adrian Ballinger is a renowned alpinist and mountain guide, and has summited Mt. Everest and K2 without supplemental oxygen. We talked about his childhood, misconceptions about what he does, what climbing Everest is actually like, skiing above 8,000 meters, risking his life to send K2, sending Fall of Man 5.13b, how mountaineering compares to projecting 5.13, meeting his wife Emily Harrington, how performance changes with age, lessons everyone should know, and much more. You can learn more about Adrian at adrianballinger.comMad Rock (Shoes & Crash Pads)madrock.comUse code “NUGGET10” at checkout for 10% off your next order.Rúngne (Chalk & Apparel)rungne.info/nuggetUse code “NUGGET” for 10% off storewide, and use code “SHIPPINGNUGGETS” for free shipping.Chilipad (Don't Lose Sleep this Summer)Get 20% off any Chilipad sleep systemNADS (Organic Cotton Underwear)Use code STEVEN for 15% offBecome a Patron:patreon.com/thenuggetclimbingShow Notes:  thenuggetclimbing.com/episodes/adrian-ballingerNuggets:(00:00:00) – Intro(00:03:06) – Growing up(00:06:08) – Connecting with adventure as a kid(00:16:08) – Misconceptions about what Adrian does(00:22:04) – Tech breakthroughs in mountaineering(00:26:04) – Client pressure around summits(00:30:04) – Alpenglow Expeditions(00:33:09) – Regulations on Everest(00:35:08) – What climbing Everest is really like(00:41:04) – Climbing Everest without oxygen(00:49:57) – Preparing for Everest without oxygen(00:58:56) – Skiing accolades(01:01:59) – Skiing above 8,000 meters(01:05:00) – Skiing down vs. rappelling massive peaks(01:08:58) – Fall of Man(01:11:01) – Physically hardest climb(01:12:56) – Mental hardest climb(01:14:57) – Most dangerous climb(01:18:01) – Why Adrian took a risk on K2(01:21:01) – Meeting Emily(01:32:45) – What's left for Adrian in alpinism(01:34:43) – Switching to hard sport climbing(01:46:43) – Bouldering in Rocklands(01:54:42) – Performance changes with age(01:59:42) – Athletes Adrian looks up to(02:02:40) – Lessons everyone should know(02:05:40) – Adrian's podcast

Peel season is upon us - who's ready to host your most profitable event yet? In this episode of Spa Marketing Made Easy, Daniela breaks down how to pull off a “Shed the Dead” mini peel party -  without the stress or event hangover. Learn the difference between a scaled-down mini event and an open house; why this format rewards you and the client on the same day; how to price, market, sell packages, and follow up like a pro; and how one spa generated nearly $50K in a single day. What you'll learn during this episode: The unique role of mini events, and why they outperform open-house-style formats Your step-by-step event framework—offer, ticket, delivery, packages, follow-up The sweet spot: 10–16 participants, 30-minute services, “blueprint” workflow Winning marketing plans—strategic outreach, gain/logic/fear messaging, carousel content Client follow-up strategies and how to upsell, cross-sell, and down-sell with care Real revenue formulas that show how one event can make $6K–$50K+ in one day Keep the conversation going inside the Spa Marketing Made Easy Community by clicking here. IG / @addoaesthetics WEB / addoaesthetics.com YOUTUBE / @addoaesthetics LINKEDIN / @addoaesthetics ABOUT THE SPA MARKETING MADE EASY HOST      About Your Host, Daniela Woerner Daniela Woerner is the founder and CEO of Addo Aesthetics, a leading community for aesthetic professionals, and the creator of the Growth Factor® Framework—a proven system that has helped 582 six- and seven-figure spa owners scale their businesses with strategy and systems. With nearly two decades in the aesthetics industry, Daniela has trained alongside top physician-dispensed brands, consulted with leading dermatologists, and helped thousands of spa professionals streamline their operations and maximize profitability. Her mission? To transform overworked aesthetic professionals into Spa CEOs—building a business and life they love with the strategic systems needed for long-term financial growth. As the host of the Spa Marketing Made Easy podcast, Daniela brings expert insights, real-world strategies, and in-depth conversations to help spa owners elevate their marketing, optimize their operations, and create sustainable success. With over 400 published episodes, 1 million+ downloads, and a ranking in the top 1% of all podcasts worldwide, Spa Marketing Made Easy is the go-to resource for spa and aesthetic professionals looking to level up. Tune in each week for actionable strategies, expert interviews, and inspiration to help you build a thriving, systemized, and scalable spa business!

Join us as we discuss  an intense, yet victorious birth story from our midwifery practice in San Diego, navigating gestational diabetes management, labor challenges, our longest pushing phase we have supported as midwives, and the journey of a firmly committed and focused first-time mom.01:09 Diving into Birth Stories02:04 Reflecting on Midwifery Practices08:59 Client's Journey to Midwifery Care10:10 Managing Blood Glucose Issues17:44 The Birth Story Begins23:05 Navigating Early Labor Challenges23:22 Rest and Reassurance23:54 The Importance of Patience24:13 Encouraging Progress24:41 The Power of Support24:56 Midwives' Tools and Techniques25:35 A Critical Nap26:00 Reassessing and Adapting26:41 Pushing Through Obstacles27:26 Facing Position Challenges29:01 The Final Push30:44 A Hard-Earned Victory32:10 Reflecting on the Birth Experience40:41 Postpartum Reflections42:58 Empowering Future Births46:40 Community and SupportLinks We Chat About:Our Monthly MembershipOur Weekly NewsletterOur Childbirth Education Course, use code RADIANT10 for 10% offBe sure to subscribe to the podcast to catch every episode. Follow us on Instagram for extra education and antics between episodes at: @beautifulonemidwifery

Zoom link for 12:00 pm https://us02web.zoom.us/j/85781725873   DOORS ARE OPEN! The IGNITE Coach School® is now enrolling! Learn more here!   Replay Page & Workbook: Bookmark this page

In this episode of The Abundant Coach, Rich Boggs reveals the proven 7-step framework for a discovery call that closes with ease. You'll learn how to connect, reveal the gap, build trust, and make a confident offer—without ever feeling pushy or salesy.Key TakeawaysA discovery call is a transformational conversation, not a sales pitch.Open with leadership and connection, like a confident tour guide.Use the pain–pleasure principle to help prospects gain emotional clarity.Present your offer only after confirming fit, leading with value.The close is simply service: reconnecting prospects to their dream and their decision.Want to Run Discovery Calls that Consistently Turn Into Paying Clients?Join the Life Coach Accelerator, our free, 5-day challenge for aspiring and early-stage coaches. You'll learn how to clarify your message, overcome money blocks, find your ideal clients, and master the exact steps of a discovery call that closes with ease. This challenge is your fast track to building a sustainable, heart-centered coaching business. Claim your free spot today—your future clients are waiting.

Text us a pool question!In this episode of Talking Pools, Lee and Shane discuss the significance of expertise in the pool service industry, emphasizing the importance of continuous learning and training. They explore the growth of training opportunities available to professionals, the pros and cons of product-specific training, and the value of non-biased training. The conversation highlights the necessity of choosing the right products for business success and the role of ongoing education in engaging staff and enhancing service quality.takeawaysThe importance of creating a connection with clients through expertise.Clients heavily rely on the knowledge and expertise of pool technicians.Training opportunities in the pool industry are growing significantly.Proactive learning is essential for both business owners and staff.Google reviews play a crucial role in establishing credibility.Training can be product-specific, which may come with biases.Non-biased training offers a broader perspective without strings attached.Choosing the right products is essential for business success.Continuous learning keeps staff engaged and motivated.Always be open to new information and perspectives.Sound Bites"Different horses for different courses.""Training does come with strings attached.""That's the best type of training."Chapters00:00The Importance of Professionalism in Pool Services05:00The Growth of Training Opportunities in the Industry08:02Navigating Product-Specific Training vs. General Knowledge10:21The Value of Continuous Learning and Adaptation14:02Building Relationships with Suppliers and Product Choices16:37Best Practices for Bulk Chemical Management18:35Engaging Staff Through Learning and Development Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com

Gym growth is simple when you understand the only six metrics that really matter in fitness businesses.In this episode of “Run a Profitable Gym,” Chris Cooper breaks them down so you can improve your gym:Average revenue per member (ARM)Length of engagement (LEG)Return on investment (ROI)Effective hourly rate (EHR)Net owner benefit (NOB)Client headcountUsing data from over 15,000 gym owners who contributed to Two-Brain's 2024 “State of the Industry” guide, Coop presents the industry averages for each metric so entrepreneurs know exactly where they stand in comparison.Then, he equips gym owners with specific tactics to improve each metric and explains why many gyms actually don't need more members to generate additional revenue. Plus, Coop dives deep into marketing with Two-Brain's four-funnel system: referrals, content, social media and paid ads. He even shares an exclusive preview of the clients-only worksheet Two-Brain gym owners use to audit marketing performance, and he provides actionable fixes for each funnel.Tune in to learn how to track and improve the critical numbers in your gym business.Want Coop's $100K checklist? Head to Gym Owners United using the link below and send him a DM.LinksGym Owners UnitedBook a Call2:14 - Average revenue per member (ARM)8:23 - Length of engagement (LEG)14:33 - Return on investment (ROI)21:48 - Effective hourly rate (EHR)27:14 - Net owner benefit (NOB)32:47 - Client headcount37:13 - Four marketing funnels45:13 - Auditing and fixing your funnels59:34 - Getting more leads