Step Up Your Social

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Step Up Your Social is a flash podcast series, providing quick, actionable tips to help you master your social media. Most episodes run ~10 minutes or less. Have a topic you want us to cover? Tweet it at us (twitter.com/ReverbalC) using #StepUpYourSocial.

Reverbal Communications


    • Mar 21, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 7m AVG DURATION
    • 25 EPISODES


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    Latest episodes from Step Up Your Social

    This Agency Sends Ads I'm Genuinely Excited To See!

    Play Episode Listen Later Mar 21, 2025 4:39


    In this episode of Step Up Your Social, we're delving into one of my favorite examples of content marketing on the entire internet. Traditional marketing highlights a product or feature that it thinks you'll care about.  Brand marketing tries to make you feel something about the advertiser. Content marketing looks to provide value as a way of getting into your feed or inbox and building trust over time. The Ad Professor is a master of creating content that's so good, I'm legitimately excited to see them hit my inbox. Is the whole thing an ad for their agency? Yup! Do I care? Nope! Because I know that there's value waiting for me in every single issue. Find links to their site, and a whole lot more at StepUpYourSocial.com.

    What the Heck is Bluesky and Should You Care?

    Play Episode Listen Later Jan 2, 2025 7:06


    Been hearing about Bluesky in the news and not sure what it is or if it matters for you and your brand? In this episode of Step Up Your Social, we dive into what it is, who it's for, tools to check out and a whole lot more. Tune in today. Find links, past episodes and more at StepUpYourSocial.com.

    Social Media is Rented Land — Use Lead Gen Tools To Grow On Real Estate You Own

    Play Episode Listen Later Mar 20, 2023 7:33


    If your social media engagement is down, you're not alone! Social media is an amazing tool to reach new people. But never forget, social media is rented land. Keep posting to your social channels, but also use them to grow on real estate you own. This can include newsletters, blogs, digital communities, podcasts and more. In this episode of Step UP Your Social, we talk about why this matters, and how you can use lead gen (short for lead generation) tools to start to move your audience from rented land on social media to real estate you actually own.

    Don't Let Bureaucrats Write Your Most Important Emails

    Play Episode Listen Later Jul 29, 2022 6:19


    So many brands works so hard on their social media posts and newsletters, but overlook crucial comms opportunities by outsourcing important messaging to bureaucrats. When someone places an order with you, or donates to your organization, or even just signs up for your newsletter, are they welcomed into the family and made to feel as special as they are? Or simply sent a brief “thanks”? Too many brands overlook such key moments in their audience journey. In today's episode of Step Up Your Social, we'll look at one massive failure, and a whole bunch of successes. Hopefully this episode will inspire you to revisit your own customer or donor journey and edit accordingly!

    Likes On Social Media Are Free

    Play Episode Listen Later May 11, 2022 3:36


    This is a short episode, adapted from an article I wrote 5 years, about the importance of engaging with positive comments on social media. It's as true today as it was the day I wrote it. So I wanted to share it with you, my podcast listeners. If someone goes out of their way to say something nice about you on social, and you can't be bothered to smash that like button, you should re-evaluate why you are on social in the first place!

    What Are Vanity URLs and Why Should You Be Using Them?

    Play Episode Listen Later Mar 10, 2022 6:47


    A vanity url is a memorable url that will redirect to the page where you actually want to send people. They are easy (and inexpensive) to set-up, and can help your user easily find your brand's important content and sub-campaigns. In this episode of Step Up Your Social, we delve into what they are, how to set them up, when you should use them and more. We also cover Bit.ly links and talk about when those can and should be used in lieu of vanity urls. If you aren't using both of these tools in your digital toolkit, you're making things harder than they need to be for your audience. Tune in today and learn more.

    What Your Brand Can Learn From WORDLE

    Play Episode Listen Later Jan 27, 2022 7:21


    If you use the internet, you've likely heard of WORDLE.  According to Buzzfeed, there have been nearly 2 million tweets mentioning “WORDLE” since November of 2021.  But here's the thing: this game, that so many people play and talk about, had only 90 users in November. Not 90 thousand… 90.  How did this viral phenomenon happen and what can we as digital marketers learn from it? A lot!

    Write Your Blog Post For Google. Or Facebook. Or Both. And Other Tips For Blogging.

    Play Episode Listen Later Aug 27, 2021 6:45


    In Episode 13, we discussed why you should be blogging. Today let's talk about how you should approach writing content for your blog. In this episode, we cover a lot of best practices for blogging in 10 minutes or less including: The Goldilocks approach to finding good topic areasHow to make your content easy to skimHow to write for your audience, even if you're not a great writerThe ideal length of a blog post (hint: it's exactly how long it needs to be and not one word longer!)And the importance of writing for Google. Or Facebook. Or both. Tune in today and then get ready to step up your blogging!

    How Chewy Uses Their Customers' Darkest Moments To Build Unyielding Brand Loyalty

    Play Episode Listen Later Jan 27, 2021 4:45


    What do you do at the end of your customer lifecycle? Do you go above and beyond to ensure that the customer who is moving on never forgets just how much they love you? Chewy is a pet supply company. They know their customers will have to cancel their auto-renewal products... eventually

    Reply All Just (Accidentally) Reminded Us About The Power of Facebook Search

    Play Episode Listen Later Mar 11, 2020 7:17


    One of my favorite podcasts, Reply All, just did a whole episode trying to track down something that wasn't showing up on Google. If they had remembered that Facebook, while it's first and foremost a social media channel, is also a search engine, they could have saved themselves a whole lot of time and energy. The Facebook search bar is more powerful than you probably realize. In this episode of Step Up Your Social, we'll walk through some of the power lurking right at your fingertips. Have any search bar tricks you like that we didn't cover? Or find any surprises utilizing any of the above? We want to hear them!  Drop us a line at stepupyoursocial.com or hit us up on social using #StepUpYourSocial.

    Free Digital Tools You Should Be Using But Probably Aren't

    Play Episode Listen Later Aug 28, 2019 8:25


    In this episode I cover a bunch of free digital tools you should be using, but probably aren't. These free tools will help you step up your graphic design, your writing, your video storytelling and a whole lot more. You can stream all episodes of Step Up Your Social here, or at stepupyoursocial.com. Are there any free digital tools you use that I didn't cover? I'd love to hear about them. You can email me at suys@reverbalcommucations.com, hit me up on Facebook, Twitter or LinkedIn at Reverbal Communications or tweet at me using the hashtag #stepupyoursocial. Thanks for listening.

    7 Times The Airlines Blew It On Social Media (And What We Can Learn From Their Mistakes)

    Play Episode Listen Later Jul 17, 2019 9:24


    Step Up Your Social as a podcast exists to share quick, actionable tips to help you take your digital marketing to the next level. In this episode, we explore at 7 times the airlines blew it on social media, and talk about what we can learn from their collective mistakes so ensure that their fails become our best practices.

    3 Reasons You Should Be Blogging

    Play Episode Listen Later Jun 20, 2019 8:05


    There are three primary reasons you should be blogging to grow your brand: 1) It's great for your SEO (Search Engine Optimization) 2) It positions you as an expert in your field 3) It creates endless bridges between your social media and your website In this episode of #StepUpYourSocial, we dig into all three of these reasons, as well as how to approach creating content, the difference between timely and evergreen content... and a whole lot more! Tune in today right here or wherever you listen to podcasts.

    Supporter Spotlights are Win-Win-Win

    Play Episode Listen Later Jun 7, 2019 5:10


    A supporter spotlight is an opportunity for you to shine a light on one of your supporters and talk about how great they are. It can be a blog or a Facebook post, a short video on Instagram or whatever else makes sense for your brand. The primary thing is that you are shouting someone important to your brand. And support spotlights are win-win-win. In this ep, we'll cover the what, the how and the why. Tune in today.

    10 Tricks And Hacks To Step Up Your Instagram Stories

    Play Episode Listen Later May 22, 2019 11:41


    Instagram Stories just keep getting more popular. Over 500 million people now use them every single day! And their functionality keeps growing as well. In this episode of #StepUpYourSocial, we cover ten tips, tricks, hacks and strategies that you should be using to take your Instagram Story game to the next level. Are there any tricks or hacks you like that we didn't cover? We want to hear them! Hit us up on our website (stepupyoursocial.com), on Instagram (@jlemonsk) or on Twitter, Facebook or LinkedIn (we're Reverbal Communications) or share online them using the hashtag #stepupyoursocial. In the meantime, keep telling your story!

    Facebook Wants You To Know What Your Competitors Are Doing... So Does Google

    Play Episode Listen Later Apr 19, 2019 6:42


    Don't you wish you had a magic wand you could use to see what your competitors were doing well, so that you could grow your own business accordingly? Facebook has a free feature, available to all Facebook Brand pages, that might as well be a magic wand. Yet so few brands are taking advantage of this simple, powerful and important feature. So let's dig into Facebook's “Pages To Watch.” Afterward, we'll cover some other helpful and free tools you should be using to keep tabs on your competitors across the internet.

    Why Warren Buffet Is A Better Writer Than You

    Play Episode Listen Later Mar 27, 2019 4:51


    Warren Buffet is a better writer than you for one simple reason: he knows his audience and he writes directly for them. Are you doing the same? Don't write your content for "the world," rather write it for an individual. Don't try to make yourself *sound* smart. Try to make your reader *feel* smart. This episode covers some takeaways from Social Media Marketing World 2019 and pulls from a great presentation given by Ann Handley, the author of Everybody Writes.

    Social Media Acronyms You Should Know

    Play Episode Listen Later Mar 5, 2019 8:00


    Social media can be an overwhelming place, especially when you feel like you don't speak the language. TIL, FWIW, IMHO... it can be hard to even know where to start. In this episode, we do a deep dive into a bunch of social media acronyms you should know. Any we missed? Tweet them at us (@ReverbalC) using #StepUpYourSocial. In the meantime, HTH (Hope This Helps!).

    Beware Engagement Bait — You Could Be Limiting Your Reach on Facebook

    Play Episode Listen Later Feb 19, 2019 4:27


    There are 5 keywords that, when used in a post on Facebook, automatically limit your post's reach. Facebook has labeled the tactic in question as "Engagement Bait." While Engagement Bait first started being penalized in the Facebook algorithm over a year ago, Facebook just recently began applying their penalties to video content, as well as to text. In this episode, we cover the what, the why and the how of Engagement Bait, as well as some tips for avoiding it.

    Stop Inviting Everyone You Know To Like Your Facebook Page

    Play Episode Listen Later Feb 5, 2019 9:11


    You start a new Facebook brand page. It's only natural to invite everyone you know to like the page. The problem is, you're actually hurting your page's future growth when you invite people who like you — but don't care about your brand — to like your Facebook brand page. In this episode: • We dive into the Facebook algorithm • Talk about the difference between "good" and "bad" likes • Cover helpful tips to grow your page with the right audience • The importance of using a brand page for your page (as opposed to a personal account) • And a whole lot more

    Are You Displaying Your Handles Everywhere?

    Play Episode Listen Later Jan 23, 2019 5:28


    Are you leaving low hanging fruit on the table? Are you missing opportunities to encourage your current customers, fans or audience to start conversations with you online, thus promoting your brand to their own networks in the process. In this episode, we cover two inter-related topics: the importance of displaying your handles *everywhere* your audience is and the vital role that engagement plays in creating and managing a beneficial social media program. Never forget — social media is not a tool to speak TO the people. It's a tool to speak WITH the people. The goal is to have conversations and to build relationships.

    The Power of Microtargeting with Facebook Ads

    Play Episode Listen Later Jan 8, 2019 10:10


    If you run ads on Facebook without first building quality audiences, it's like you're standing in the street, throwing expensive flyers in the air, and hoping for the best. Facebook offers you the opportunity to microtarget based on tons of different factors. In this episode, we talk about the importance of microtargeting, as well as provide an overview of the three different Facebook advertising audience types: custom, lookalike and saved.

    A Deep Dive Into Stories

    Play Episode Listen Later Dec 26, 2018 9:20


    "Stories" are the Facebook response to Snapchat — fun, quirky bits of content that disappear after 24 hours. Instagram Stories alone has over 400 million daily active users — more than twice as many as Snapchat. In this episode of Step Up Your Social, we cover the what, the when and the how of Stories along with a bunch of tips, tricks and fun things you should try.

    Twitter Lists

    Play Episode Listen Later Dec 17, 2018 8:37


    Twitter lists are an amazing listening tool, whether or not your brand is active on Twitter.

    Crossposting vs. Autoposting

    Play Episode Listen Later Dec 11, 2018 8:17


    Do you know the difference between crossposting across your various social media channels and autoposting? You should! One of these is fine — the other is definitely not. #StepUpYourSocial is a flash podcast series, providing quick, actionable tips to help your master your social media. Get ready to Step Up Your Social!

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