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Workforce thought leader Cara Silletto, MBA, CSP, works with organizations of all sizes to reduce unnecessary employee turnover by bridging generational gaps and making managers more effective in their roles. As a Millennial herself, she knows first-hand what it is like to have a heightened sense of entitlement, very little employee loyalty and dependency upon her smartphone. However, unlike many Millennials, Cara has figured out exactly how these attributes were cultivated during her formative years, and she now shares that story with leaders across the country, including teams at Toyota, UPS, Cintas, and Humana. Cara learned early in her career, from her Baby Boomer and GenX mentors, what “professionalism” meant to them, and absorbed critical information about management expectations during her first decade in the business world. She then went on to earn her Master's in Business Administration (MBA) from the top-ranked University of Louisville Entrepreneurship program, lived overseas teaching German executives about business practices in the U.S., and then started her consulting firm Magnet Culture, a Crescendo Strategies company, in 2012. Today, at age 39, she's a highly-sought-after national speaker conducting 50 to 100 engagements annually and she has already earned her Certified Speaking Professional (CSP) designation, which less than 10% of speakers achieve. Louisville Business First named her one of their 2018 Forty Under 40 young professionals. Workforce Magazine in Chicago named Cara a “Game Changer” for her innovative approach to solving generational issues in the workplace and Recruiter.com listed her in their “Top 10 Company Culture Experts to Watch,” list. She is also the author of the book, Staying Power: Why Your Employees Leave & How to Keep Them Longer.
Cara Silletto is a national speaker and consultant on bridging generational gaps in the workplace, and currently sits in a unique sweet spot for this specialty. She is an early Millennial herself, born in 1981, yet she has more than 13 years of experience learning the unwritten expectations of seasoned managers and business owners in order to advance her own career. As the Founder and President of Crescendo Strategies, she is committed to reducing unnecessary employee turnover for clients by making managers more effective in their roles. Cara earned a Corporate Communication degree from the University of Indianapolis and an MBA from the University of Louisville's top-ranked Entrepreneurship program. Cara is a true connector and active member of several professional associations. In 2013, she was featured in both “Today's Woman” and “BG” magazines as the featured young entrepreneur, and in early 2014, she was named a Top 3 Finalist for the One Southern Indiana James W. Robinson Young Professional of the Year Award. She was recently named a “Game Changer” by Workforce magazine in Chicago, and is the co-author of “What's Next in HR.” Key Takeaways:0:00 Intro2:32 Cara shares a little bit of background about her journey and what led her to focus on retention4:38 Cara shares some of the reasons that make employees leave or stop working in a certain company 7:51 Cara talks about what managers and business owners can do remotely due to Covid to instill the sense of belongingness and make their employees feel valued 11:10 Cara talks about the importance of checking in with your people as an employer and how it affects the business and the employees 12:14 Cara also talks about how leaders or managers keep their employees informed and in the know15:23 Cara talks about the challenges that comes with the boomers, the Gen X, the Millennia's and the Gen Z and how they play into retention21:12 Cara talks about how the pandemic caused more layoffs and the advice she would give managers expecting people left at work to work two or three people's jobs24:37 Cara talks about what she is working on next especially the disconnect between frontline workers and managers and what is next in the field of retention 29:14 Cara shares some tips on what makes her feel strong so that she can keep doing what she does Books Mentioned:Staying Power; Why Your Employees Leave and How to Keep Them Longer by Cara Silletto and Leah BrownShows Mentioned: Magnet Culture: We shift manager mindsets and bridge generational gaps to dramatically reduce turnover costs, increase employee loyalty, and ensure high-quality products and services are delivered.https://www.recruiter.com/ Quotes Mentioned:“You have to solve a business problem, so keep your ears open.”“Work smarter not harder.”“People won't even entertain other offers if they're happy and if they feel valued.”“Check in with your people when you contact them.” “It is not all about business.”“Are you really approachable and do your people feel like you have the time and energy for them?”“People were raised differently and yet we expect the people around us to have a similar outlook on life that we do.”“Don't ever depend on a company because they can cut you any day.”“You have got to have a plan.”“The whole model of do more with less, that's supposed to get people through a tough time.”“Getting in tune with the reality of the day to day struggles and priorities of your frontline workforce can make you a much stronger leader and help retain workers.”“Continue to invest in your people.”“You can't fill everything and you can't be everything to everyone.”Guests Social Media Links:LinkedIn: https://www.linkedin.com/in/carasilletto/ Facebook: https://www.facebook.com/cara.silletto Twitter: https://twitter.com/MagnetCulture Website: https://www.magnetculture.com/speaking/
Bridging the generational divide is a major challenge for business leaders today. There are three generations in the modern day workplace, each with their own diverse career aspirations and expectations. Creating an environment that leverages the talent, value, and strengths of this new workforce requires a keen understanding of their different perspectives and using an approach that ensures they collectively build momentum for your organization. Cara Silletto is workforce thought leader in employee retention and the author of Crescendo Strategies (https://www.crescendostrategies.com/) , she works with companies to reduce unnecessary employee turnover by bridging generational gaps and making managers more effective in their roles. Today, Cara shares insights into the mindset differences of Millennials, Gen Xers and Baby Boomers and how to apply these important perspectives to effectively manage and retain your workforce -- because a sustainable and productive one can only be achieved when everyone has a common understanding of one another. Learn more, and find the complete show notes, at flywheelassociates.com/podcast (http://flywheelassociates.com/podcast/) . Resources: Connect with Cara via Linkedin (https://www.linkedin.com/today/author/carasilletto) Crescendo Strategies Website (https://www.crescendostrategies.com/) Subscribe to the Strategic Momentum podcast: On Apple Podcasts (https://itunes.apple.com/us/podcast/strategic-momentum/id1261436986?mt=2) On the Google Play Store (https://play.google.com/music/listen#/ps/Ime3k7finzrap7xqdhtewtqogk4) On Stitcher Radio (https://www.stitcher.com/podcast/music-evo-review/strategic-momentum?refid=stpr) On Spotify (https://open.spotify.com/show/37gZozvPDvEaQwSs3fqvKl?si=gU8O7_UFScWfkFUf3x1Tmw) Strategic Momentum is produced by (http://crate.media/)
Workforce thought leader Cara Silletto, MBA, works with organizations of all sizes to reduce unnecessary employee turnover by bridging generational gaps and making managers more effective in their roles. As a Millennial herself, she knows first-hand what it is like to have a heightened sense of entitlement, very little employee loyalty and a dependency upon her smart phone. However, unlike many Millennials, Cara has figured out exactly how these attributes were cultivated during her formative years, and she now shares that story with leaders across the country, including teams at Toyota, UPS, Cintas and Humana. Cara learned early in her career, from her Baby Boomer and GenX mentors, what “professionalism” meant to them, and absorbed critical information about management expectations during her first decade in the business world. She then went on to earn her Master’s in Business Administration (MBA) from the top-ranked University of Louisville Entrepreneurship program, lived overseas teaching German executives about business practices in the U.S., and then started her consulting firm, Crescendo Strategies, in 2012. Today, at age 37, she’s a highly-sought-after national speaker conducting 50 to 100 engagements annually. Louisville Business First recently named her one of their 2018 Forty Under 40 young professionals. Workforce Magazine in Chicago named Cara a “Game Changer” for her innovative approach to solving generational issues in the workplace and Recruiter.com listed her in their “Top 10 Company Culture Experts to Watch,” list. She is also the author of the 2018 book, Staying Power: Why Your Employees Leave & How to Keep Them Longer. Show Notes: Website: Crescendo Strategies, Staying Power: Why Your Employees Leave & How to Keep Them Longer Social Media Links: LinkedIn | YouTube | Twitter
Retention is a major concern for most every organization these days. Changing employee demographics and expectations, evolving business needs, and rapidly advancing technology add complexity to the challenge. And for sure, as the unemployment rate drops, it’s even tougher to keep your best talent. On the plus side, all this means that talent development professionals are sitting in a unique sweet spot for impacting the organization and its bottom line, says workforce thought leader Cara Silletto, President & Chief Retention Officer of Crescendo Strategies, and our guest on BLR award-winning podcast, HR Works: The Podcast for Human Resources. The episode was recorded live at BLR's Workforce L&D conference in Las Vegas.
Cara Silletto, the President & Chief Retention Officer for Crescendo Strategies talks about the Millennial Generation and their contributions to the workforce. In addition, she provides insights into how to handle the changing workforce and how to avoid unnecessary employee turnover. James Hamilton, the VP of Inspired Performance for The Vincit Group shares what it takes to hire the right people for your organization and get them to commit to staying and growing as the company grows.This show is brought to you by Talk 4 Radio (http://www.takl4radio.com/) on the Talk 4 Media Network (http://www.talk4media.com/).
Cara Silletto, the President & Chief Retention Officer for Crescendo Strategies talks about the Millennial Generation and their contributions to the workforce. In addition, she provides insights into how to handle the changing workforce and how to avoid unnecessary employee turnover. James Hamilton, the VP of Inspired Performance for The Vincit Group shares what it takes to hire the right people for your organization and get them to commit to staying and growing as the company grows.
James Hamilton, VP of Talent for Del Monaco Foods and Cara Silletto, Founder and President of Crescendo Strategies share their insights on company culture.