Podcasts about certified speaking professional csp

What separates effective leaders from those who stall out? In this episode of Behind The Numbers With Dave Bookbinder, we explore the answer with leadership strategist Liz Weber—author, speaker, and founder of Weber Business Services. Liz unpacks the core ideas from her latest book, Something Needs to Change Around Here: The Five Stages to Leveraging Your Leadership. She breaks down the leadership development journey, from “doing” the work to effectively “leading” others—and why most people get stuck in stage two. If you've ever struggled with delegation, role clarity, or stepping back to truly lead, this conversation offers a clear roadmap forward. Dave and Liz also explore: The most common leadership transition traps Why succession planning isn't about family—it's about fit The critical role of organizational culture in developing talent How self-awareness and strategy combine to drive performance Whether you're a business owner, advisor, or aspiring leader, you'll walk away with practical insights you can apply immediately. About Our Guest: Liz has been named a Top Leadership Influencer by LeadersHum, a Top HR Influencer to Watch by HR Exchange Network, and a Top HR Influencer by BambooHR. She is one of fewer than 100 people in the U.S. to hold both the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designations in two different professions.  As the President of Weber Business Services, LLC, a management consulting, training, and speaking firm, Liz provides strategic and succession planning, executive coaching, and leadership training to boards, business owners and leadership teams, as well as to associations and government agencies.  Liz holds an MBA in International Business and has extensive association leadership experience. She has served six years as a national board director, and three years as a national foundation trustee and as the presidential appointee to the Global Speakers Federation. Liz has supervised business activities in 129 countries and has presented in over 20 countries. In addition to writing more than ten leadership books, and her monthly Leadership Insights blog, Liz posts to social media daily. Liz was also  named one of 2025 Top 30 Global Gurus for Leadership along with Simon Sinek and John Maxwell. So, when Liz Weber talks, her clients listen. Liz is an advisor to boards, owners, and C-Suite teams. She's a leadership, strategic and succession planning consultant, author, and speaker.  About the Host: Dave Bookbinder is known as an expert in business valuation and he is the person that business owners and entrepreneurs reach out to when they need to know what their most important assets are worth. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.    Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.  He's on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.” Dave's book, A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know, was recognized as a top new release in Business and Valuation and is designed to provide practical insights and tools to help understand what really drives business value, how to prepare for an exit, and just make better decisions. He's also the host of the highly rated Behind The Numbers With Dave Bookbinder business podcast which is enjoyed in more than 100 countries.

In this must-listen episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley, CSP, and co-host LA Williams sit down with Shep Hyken, the internationally renowned customer service and customer experience expert, best-selling author, and keynote speaker, to explore the critical role exceptional customer experience plays in today's automotive industry. "They're not just comparing you to another dealer. They're going to compare you to the best experience they ever had." — Shep Hyken As the market navigates post-pandemic shifts and economic challenges like high interest rates and limited inventory, Shep shares actionable strategies that dealerships can implement right now to stand out. From customer engagement to loyalty-building techniques, Shep dives deep into what it takes to create an unforgettable experience at every customer touchpoint. "You must model the behavior you want others to do toward others." — Shep Hyken Listen in to hear why focusing on existing customers, embracing innovative tools like Podium, and modernizing your approach to customer service can lead to massive revenue growth. Are you prepared to elevate your dealership's customer experience and boost retention in today's competitive market? Tune in to find out how to turn service into a powerful driver of long-term success.   Key Takeaways: ✅ Enhancing customer retention is often more beneficial and cost-effective than solely focusing on acquiring new business. ✅ Leveraging technology and AI, such as Podium, can significantly improve customer interactions and streamline dealership operations. ✅ Maintaining a positive work culture among employees directly influences the quality of customer service delivered. ✅ Leading dealerships prioritize creating a seamless and consistent experience across all customer touchpoints, setting them apart in service delivery. About Shep Hyken ​Shep Hyken is a globally recognized customer service and experience expert, acclaimed keynote speaker, and New York Times and Wall Street Journal bestselling author. As the Chief Amazement Officer of Shepard Presentations, he has dedicated his career to helping organizations build loyal relationships with their customers and employees.​ Since founding Shepard Presentations in 1983, Shep has worked with over 1,200 clients, ranging from Fortune 100 companies to small businesses, across various industries including retail, healthcare, technology, and financial services. His client list includes notable organizations such as American Airlines, AAA, Anheuser-Busch, AT&T, Aetna, Abbott Laboratories, and American Express.​  Shep's dynamic presentations are known for their high energy, humor, and practical insights, often incorporating magic to engage audiences. He has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession and holds the Certified Speaking Professional (CSP) designation.​ An accomplished author, Shep has written several bestselling books on customer service and experience, including "Moments of Magic," "The Loyal Customer," "The Cult of the Customer," "The Amazement Revolution," "Amaze Every Customer Every Time," "Be Amazing or Go Home," "The Convenience Revolution," and "I'll Be Back." His articles have been featured in hundreds of publications, and he is a regular contributor to Forbes.​ Shep is also the creator of The Customer Focus™ program, designed to help organizations develop a customer service culture and loyalty mindset. Through his work, he emphasizes that customer service is not just a department but a philosophy that should permeate every aspect of an organization.​   Navigating the Automotive Customer Experience: Embracing AI and Building Loyalty Key Takeaways Customer Satisfaction and Experience are Distinct: Understanding the difference and focusing on both can elevate a dealership from best in class to world class. Leveraging Existing Customer Relationships: Prioritizing current customer engagement and retention is more cost-effective and profitable than focusing solely on new lead acquisition. Artificial Intelligence as a Game-Changer: AI innovations are transforming the dealership landscape by enhancing customer interactions and streamlining operations. Enhancing the Customer Experience in Automotive Retail In the rapidly evolving automotive industry, dealerships must adapt their strategies to exceed customer expectations. Sean V. Bradley and Shep Hyken dive into the intricacies of customer satisfaction and experience, two interrelated yet distinct components that every dealership should master. According to Hyken, "The way that whole thing is handled, is it easy? Is it hassle-free?" Such questions underscore the need for seamless web interfaces and responsive sales teams to create an unparalleled service atmosphere. Customer experience encompasses every interaction a consumer has with a dealership, from visiting the website to consulting with a salesperson. For car dealerships aiming for world-class status, it's crucial to transcend industry standards and look outside the industry for inspiration. As Hyken wisely notes, "They're going to compare you to the best experience they ever had." This calls for analyzing experiences provided by leaders like Amazon and Walmart to ensure dealerships offer frictionless, memorable interactions that build long-term loyalty. Retention vs. Acquisition: The Loyalty Revenue Stream Prioritizing existing customers over acquiring new ones can seem counterintuitive, yet it's a strategic pivot that aligns with both customer retention and profitability. As discussed by Sean V. Bradley, focusing on your current customer base can lead to higher conversion rates and increased revenue. "NADA says that a prior customer is a 65% closing ratio and a much higher gross profit," he remarks, emphasizing a shift towards maintaining strong relationships with your existing clientele. Moreover, service departments play a pivotal role. With a "service customer to your point is seven times as likely to purchase a vehicle if they service a car," embracing service excellence not only ensures immediate customer satisfaction but also strengthens their connection to the brand, making them more likely to return for future purchases. The foundational principle is clear: solidify customer loyalty through consistent, exceptional service, thereby reducing churn and boosting long-term profitability. The Role of Artificial Intelligence in Transforming Dealerships Artificial Intelligence (AI) is poised to reshape traditional dealership models by optimizing customer interactions and operational efficiencies. Shep Hyken highlights AI's potential in generating personalized and high-quality customer interactions. "AI needs to be smart enough to not give the wrong answer," Hyken advocates, outlining the balance between maintaining human oversight and deploying AI for scalable customer service solutions. Podium's AI-powered platforms offer tools that handle after-hours inquiries, schedule test drives, and maintain conversational consistency across multiple platforms, ensuring a seamless transition between digital and in-person interactions. In an age where most touchpoints before a sale are digital, embedding AI in CRM systems elevates customer experiences. As Bradley affirms, "If your AI is integrated with your CRM, if your AI is integrated with your online reputation strategy…it is next level." By streamlining these processes, dealerships can enhance engagement, nurture relationships, and ultimately drive more sales.   The automotive industry stands at a pivotal juncture where transformation is not just necessary but imperative. By understanding the nuances between customer service and experience, fostering robust relationships with existing customers, and embracing cutting-edge technologies like AI, dealerships can not only survive the intricacies of the modern market but truly thrive in it. The insights shared by industry experts provide a roadmap to not only meet but exceed customer expectations, ensuring loyalty and profitability in uncertain times.   Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

When is it time to pivot in your wedding business, and how do you know which risks are the right ones to take? What happens when you follow a passion out of your comfort zone, or invest in your own potential before it's obvious to everyone else? In this episode, I sit down with Mimi Brown to unpack the journey from DJ to professional speaker—revealing how moments of mentorship, purposeful practice, and embracing “the business side” can transform your trajectory whether you're behind the mic, running a team, or stepping on stage for the first time.Listen to this new episode for inspiration on making bold career pivots, building your unique value, and actionable tips for amplifying your impact in the wedding and event industry.About Mimi: Mimi Brown inspires individuals and organizations to communicate with clarity, lead with authenticity, and sell with confidence. As a Certified Speaking Professional (CSP)—a designation held by fewer than 800 speakers worldwide—she delivers dynamic programs that help professionals master the art and science of influence to achieve remarkable results in leadership, communication, and sales. Known for her relatable humor and compelling storytelling, Mimi engages audiences through 50–60 presentations annually for Fortune 500 companies and high-profile events. She is the host of the AMP Up Your Impact podcast and the author of three books, empowering professionals to amplify their success.Contact Mimi:  LinkedIn | Youtube | InstagramIf you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan's site: https://alanberg.com/blog/Are you going to Wedding MBA? Use the promo code - Alan - to save $20 off your tickets, at www.WeddingMBA.com And don't worry, if you can't use your tickets this year, they're transferrable or you can hold them to use next year. I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com

In this episode of the Drop In CEO podcast, Thom Singer, CEO of the Austin Technology Council. Tom shares his journey from sales and marketing to becoming a keynote speaker and author. He emphasizes the value of building strong relationships and the role of human interaction in navigating today's AI-driven world. Through personal anecdotes and professional insights, Thom illustrates how connections and community can propel career success and business growth, especially for C-Suite leaders. Episode Highlights: 03:48 Navigating Career Transitions and Challenges 05:02 Balancing Multiple Roles and Family Life 08:51 The Importance of Networking and Building Relationships 20:07 The Human Side of Business Thom Singer is the CEO of the Austin Technology Council and a dynamic keynote speaker who specializes in the power of relationships, trust, and accountability in business. With over a decade of experience, Thom has energized more than 1,000 audiences through high-energy, action-driven presentations. Known as “The Conference Catalyst,” he fosters lasting connections before, during, and after his talks. A Certified Speaking Professional (CSP), Thom is also the author of 12 books and host of the Making Waves At C-Level podcast, where he interviews top business leaders. He lives in Austin, Texas, with his wife and two daughters. Connect with Thom Singer: Company Website: Https://thomsinger.com Linkedin: LinkedIn.com/in/thomsinger For More Insights from The Drop In CEO:

In this episode of 10x Your Team, Camden and Otis McGregor are joined by Brett Hoogeveen, co-founder of BetterCulture, to discuss the intricacies of building a thriving company culture. Brett shares his insights from over a decade of experience working with leaders and organizations to create stronger, more energized workplace environments. The conversation covers the importance of aligning leadership with cultural values, the pitfalls of superficial perks, and the keys to fostering genuine engagement and happiness within teams. Whether you're leading a startup or a Fortune 500 company, Brett's practical advice will help you elevate your leadership and transform your company culture.More About Brett:Brett Hoogeveen is a trained engineer, former healthcare executive, startup investor, and the co-founder of BetterCulture: a prominent leadership development and technology firm with clients spanning from entrepreneurial startups to Fortune 500 companies.  In the past 10+ years, Brett has trained thousands of leaders and worked hands-on with hundreds of organizations and executive teams focused on creating stronger businesses through elevated leaders, stronger teams, and more energized workplace cultures.  An international speaker and Certified Speaking Professional (CSP®), Brett focuses on providing practical and actionable advice on leadership, company culture, and the ‘not-so-secret' secrets ofbecoming successful and happy.  Brett lives in Omaha, Nebraska with his wife and three delightfully spunky children. He loves jumping on his trampoline with his kids, is a self-proclaimed personal finance nerd, and believes that he might just be one of the ‘Top 10 Airzooka Marksmen' in the entire world.Chapter Titles and Times:Introduction to Brett Hoogeveen [00:00 - 05:00]Overview of Brett's background and expertiseIntroduction to the episode's themesThe Importance of Company Culture [05:01 - 15:00]Discussion on the impact of culture on business successCommon misconceptions about workplace perksAligning Leadership with Cultural Values [15:01 - 25:00]Strategies for leaders to embody and promote company valuesThe role of leadership in shaping cultureFostering Genuine Engagement [25:01 - 35:00]Tips for creating an energized and motivated workforceAvoiding the pitfalls of superficial engagement tacticsPractical Advice for Leaders [35:01 - 45:00]Brett's actionable tips for improving leadership and cultureInsights from Brett's experiences with diverse organizationsClosing Thoughts and Takeaways [45:01 - End]Final reflections from Brett and the hostsKey takeaways for leaders looking to enhance their company culture#10xYourTeam #CamAndOtis #BrettHoogeveen #BetterCulture #CompanyCultureMatters #LeadershipDevelopment #CultureDrivenSuccess #StrongerTeams #WorkplaceEngagement #AuthenticLeadership #ElevateYourTeam #FromStartupToFortune500 #CultureOverPerks #HappinessAtWork #LeadershipWithPurpose #ActionableLeadership #StrongerBusinesses #LeadershipThatInspires #EnergizedWorkplaces #LeadWithCulture Brett Hoogeveenhttps://www.linkedin.com/in/brett-hoogeveen/https://www.linkedin.com/company/betterculture/https://www.facebook.com/GetBetterCulturehttps://www.instagram.com/betterculture/https://betterculture.com/

Patrick Donadio, MBA, is a communication strategist, Certified Speaking Professional (CSP™), Master Certified Coach (MCC), and author of the influential book “Communicating with IMPACT©”. His proven IMPACT© Process empowers C-suite executives, leaders, and their organizations to communicate clearly, lead effectively, present powerfully, listen attentively, shift mindsets, and drive results. One of the few globally to have earned the highest designations in speaking (CSP) and coaching (MCC), Patrick's offers engaging keynotes, practical training programs, and personalized coaching. Patrick's expertise extends beyond enhancing individual skills, it also drives business growth and success, ultimately having a substantial IMPACT on their bottom line. Have Patrick speak at your next event or hire him as your communication coach. E-mail: Patrick@PatrickDonadio.com, or Click to schedule an IMPACT© Coaching SessionTo learn more about Patrick, click on this link: https://patrickdonadio.com/wp-content/uploads/2024/06/Donadio-One-Page-Overview-Speaking-Coaching-24.pdf and/or go to www.PatrickDonadio.comResources:Connect on LinkedIn: http://www.linkedin.com/in/patrickdonadioCopy of “Communicating with IMPACT©” Process Model Wheel: https://patrickdonadio.com/wp-content/uploads/2024/10/Communicating-with-IMPACT-Wheel.pdfPatrick's influential book “Communicating with IMPACT©” is available on Amazon, go here: https://tinyurl.com/vh9a7emWebsite: www.PatrickDonadio.com (Go to the Resources Page for Articles and Tips)___________________________________________________________Welcome to The Unforget Yourself Show where we use the power of woo and the proof of science to help you identify your...

What if joy was the key to economic recovery? That's exactly what consumer strategist and data whiz Lisa W. Miller (https://www.lwm-associates.com/) discovered when the world turned upside down in 2020. Instead of getting stuck in fear and uncertainty, Lisa had a bold realization: When joy is greater than fear, everything starts to turn around.Armed with this insight, she launched the Journey Back to Joy research project, gathering a staggering 78,000+ surveys over five years. Her groundbreaking data didn't just track what makes people happy—it became a leading economic indicator, landing her on the pages of The Wall Street Journal and NBC Nightly News.

In this heartfelt episode of the Millionaire Car Salesman Podcast, Sean V. Bradley and LA Williams celebrate the life and legacy of Jim “The Alpha Dawg” Ziegler, forever an icon in the automotive industry. Joined by renowned guest Cory Mosley, the podcast pays tribute to Ziegler's profound impact and lasting influence on automotive sales culture and training. Through anecdotes, shared experiences, and enlightening discussions, listeners are provided a deep dive into the principles that Ziegler embodied, particularly his advocacy for dealers and his dynamic approach to sales training. "I wouldn't be in the car business if it weren't for what Jim taught me in his training." The episode eloquently captures Ziegler's ethos of doing things his way and the indelible mark he left on the automotive industry. From discussions about the early days of Ziegler's career to his massive influence on automotive sales techniques, the conversation touches on the many elements that made Ziegler a cherished mentor and industry leader.  "He loved his wife, he loved his family, and he loved the industry." The podcast also highlights Ziegler's personal insights on the importance of work-life balance and the human side of being a business legend, offering listeners a balanced perspective of both his professional contributions and his personal journey. Feel and listen with your heart as we honor the loss of an automotive legend.   Key Takeaways: ✅ Ziegler was a staunch advocate for automotive dealers, committed to enhancing dealership profitability and industry standards. ✅ The significance of mastering one's craft in automotive sales was a central theme of Ziegler's career, emphasizing his desire to elevate others in the industry. ✅ The importance of personal legacy and balancing professional success with meaningful personal relationships, a lesson from Ziegler's experiences. ✅ The role of the National Speakers Association (NSA) in elevating Ziegler's and others' careers, serving as a pivotal institution for professional growth and networking in public speaking. ✅ The evolving impact of technology and virtual platforms in car sales and dealership operations, as reflected in Ziegler's career transition over time.     About Jim “The Alpha Dawg” Ziegler, CSP, HSG Jim Ziegler, CSP, HSG - Known as "The Alpha Dawg," Ziegler was a legendary figure in the automotive industry with a career spanning nearly five decades. He was a consultant, speaker, and trainer, recognized for his contributions to F&I and automotive sales training. Holding the titles of Certified Speaking Professional (CSP) and HSG, Jim was known for his bold personality and his impactful presence in the industry.   About Cory Mosley, CSP Meet Cory Mosley, CSP, Award-Winning Business Growth & Media Expert. Cory Mosley, CSP, is an entrepreneur, sought-after strategic consultant, media personality, results-driven coach, and certified speaking professional. Cory's experience in the business and media arena spans over twenty years and includes global strategy, business development, and marketing work. His client list includes Fortune 100 companies, global tier 1 and 2 suppliers, countless small business and franchise operations, professional associations, and non-profits. Cory specializes in Business Growth Strategy, Rebranding, Thought Leadership Content Creation, Event Speaking, and Custom Training and Development Programs.   About Sean V. Bradley, CSP Sean V. Bradley, CSP is the President of Dealer Synergy and co-creator of the Millionaire Car Salesman Podcast. With decades of experience, Sean is a celebrated figure in automotive sales training, recognized for his innovative strategies and motivational speaking.   About LA Williams III - Known as “The Blind Master” LA Williams III - Known as “The Blind Master” is the co-host of the Millionaire Car Salesman Podcast, Williams is known for his remarkable talent in inspiring and training automotive professionals. He contributes his extensive knowledge and engaging style to help drive sales success and motivate others.     Honoring the Alpha Dawg: The Lasting Legacy of Jim Ziegler in the Automotive Industry Key Takeaways Jim Ziegler's unwavering dedication to the automotive industry showcased his deep love and commitment to his craft, his family, and his peers. Emphasizing the importance of vigilance in business, Ziegler often cautioned against distractions disguised as opportunities, a principle that applies universally beyond automotive sales. Ziegler's larger-than-life persona and unparalleled influence have left an indelible mark on countless individuals within the automotive and speaking communities.   The Indomitable Jim Ziegler: A True Icon in the Automotive World Jim Ziegler's name resonates deeply within the automotive industry. Known as the "Alpha Dawg," Jim dedicated nearly five decades of his life to revolutionizing automotive sales and training. His powerful impact was not just limited to dealerships and sales teams but extended to empowering individuals through professional speaking. This article delves into Jim Ziegler's unmatched legacy, the principles he championed, and what it truly meant to have crossed paths with such a titan. One of Ziegler's peers, Sean V. Bradley, remarked, "Jim loved it. Day after day, he loved the industry." This passion for automotive sales and training was evident in all that Jim did—from his staunch advocacy for dealerships to his direct confrontations with entities that threatened the industry's sanctity. Jim Ziegler embodied what it means to be a true leader and innovator, and his influence will be felt for generations to come.   Pioneering a Dealer-Centric Approach Jim Ziegler was renowned for his unwavering commitment to the automotive profession and the people within it. His advocacy was unparalleled as he battled against anything that could detrimentally impact dealers, managers, and sales personnel. Emphasizing the need for integrity while making a profit, Ziegler once proclaimed, "Success leaves clues." This insight reflected his belief in the industry's potential—championing a dealer-centric model where professionalism and profitability went hand-in-hand. Ziegler's influence was palpable, from battling legislative efforts that threatened dealerships to crafting meticulously designed strategies to increase profitability. His colleagues noted how his strategies empowered automotive professionals at all levels, yielding measurable economic benefits. Jim's passion extended beyond the tangible, often challenging the status quo with his bombastic approach and willingness to confront adversity head-on. As Cory Mosley, another leading industry figure, stated, "This was a guy who came into our industry and fundamentally affected tens of thousands of people."   The Power of Persona: A Charismatic Figure Ziegler was known for his charisma, the allure of which was not only leveraged to drive sales but also to inspire legions within his community. His larger-than-life personality drew people in and his no-nonsense approach kept them engaged. Yet beyond the swagger and humor, Jim was a passionate advocate for continuous improvement. He emphasized the importance of mastering one's craft, often challenging peers to embrace the industry as if earning a master's degree. His sayings and stories are legendary. From stating, "Alpha Dawg don't fly in the back of no planes," to his memorable meme wars with peers, Jim was unapologetically himself and lived by his truth. This authenticity struck a chord with many, creating a ripple effect of admiration and respect across the industry. Jim's willingness to put himself out there and embrace failure was another facet of his enduring appeal. Whether mentoring up-and-coming trainers or forging lifelong friendships, Jim's influence was marked by his transparent honesty and keen desire to share his vast expertise. As L.A. Williams described, "He was a good guy to be around; he always loosened you up."   Navigating Opportunities: A Lesson in Focus Perhaps one of Ziegler's most impactful teachings was, "Beware of distractions disguised as opportunities." This timeless advice is not only applicable to the automotive industry but also serves as a broader lesson in life and business strategy. It encourages individuals to remain focused and discerning amid myriad distractions vying for attention in the digital age. By embodying this tenet, Ziegler was not only teaching the essentials of sales but also imparting wisdom that transcended the boundaries of industry-specific knowledge. His guidance urged professionals to identify the substantive opportunities from the noise—a skill crucial for success in both personal and professional domains. Jim's philosophy serves as a poignant reminder of the need for clarity and focus in our pursuits. Applying this approach can result in improved decision-making and reinforces the importance of maintaining a strategic vision. Reflecting on Jim Ziegler's Legacy Jim Ziegler's legacy is one of passionate advocacy, relentless pursuit of excellence, and the profound ability to influence those around him. Through his direct approach to both the joys and challenges of automotive sales and professional speaking, Jim equipped countless individuals with the knowledge and motivation to succeed. His unique blend of humor, wisdom, and integrity cemented his status as a towering figure within and beyond the automotive field. Reflecting on Ziegler's contributions invites us to ponder our own legacies—what we Stand for and what we leave behind. To honor Jim Zieg     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!  

When Liz talks, her clients listen.Liz is an advisor to boards of directors, business owners, and CSuite leaders. She's a leadership, strategic and succession planning consultant, speaker, andauthor.Liz helps her clients focus on the right things at the right time to get the right impact. As a result, her clients measurably improve their performance, profits, and workplace culture.Liz has been named a Top Leadership Influencer, an Organizational Culture Champion, and a Top HR Influencer to Watch.Liz has written ten books, has supervised business activities in 129 countries, and has consulted in 20 countries, and currently writes a monthly blog and posts on social media daily.She is one of fewer than 100 people in the U.S. to hold the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designation in two different industries. Liz is also an award-winning association board director⁠https://www.wbsllc.com/⁠⁠linkedin.com/in/lizwebercmc⁠

When Liz talks, her clients listen.Liz is an advisor to boards of directors, business owners, and CSuite leaders. She's a leadership, strategic and succession planning consultant, speaker, andauthor.Liz helps her clients focus on the right things at the right time to get the right impact. As a result, her clients measurably improve their performance, profits, and workplace culture.Liz has been named a Top Leadership Influencer, an Organizational Culture Champion, and a Top HR Influencer to Watch.Liz has written ten books, has supervised business activities in 129 countries, and has consulted in 20 countries, and currently writes a monthly blog and posts on social media daily.She is one of fewer than 100 people in the U.S. to hold the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designation in two different industries. Liz is also an award-winning association board directorhttps://www.wbsllc.com/linkedin.com/in/lizwebercmc

Are you ready to remove your mask and uncover your true self?In this week's episode of The Prosperity Approach, I sit down with the incredible Cheryl Knowlton to debunk the authenticity myth and explore what it really means to be authentic in today's world.Cheryl is a Certified Speaking Professional (CSP), CEO of Dynamite Productions, author, and expert in real estate with over 25 years of experience. She specializes in activating authenticity in leaders and teams using personality assessments like the Enneagram. She's also a certified Enneagram coach, Fascinate Certified Advisor and ICF certified coach blending personality insights with actionable strategies to inspire her audiences.From personal struggles to embracing her divine identity, Cherly takes us on a journey of self-discovery and self-love. Tune in!—I Am a Child of God:1.I am a child of God,And he has sent me here,Has given me an earthly homeWith parents kind and dear.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.2.I am a child of God,And so my needs are great;Help me to understand his wordsBefore it grows too late.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.3.I am a child of God.Rich blessings are in store;If I but learn to do his will,I'll live with him once more.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.4.I am a child of God.His promises are sure;Celestial glory shall be mineIf I can but endure.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.Words: Naomi Ward Randall, 1908–2001. © 1957 IRI. Fourth verse © 1978 IRIMusic: Mildred Tanner Pettit, 1895–1977. © 1957 IRI. Arr. by Darwin Wolford, b. 1936. Arr. © 1989 IRI—✨ Effortless success for the ambitious & god-centered woman begins here. Learn more about The Prosperity Approach here: https://allysonchavez.com/—Key Takeaways:00:00 Intro 02:55 The authenticity myth 09:54 Discovering the real you with the Enneagram test 18:35 Recognizing and taking off our masks 25:25 Our relationship with God 31:48 Why we become inauthentic 39:27 Outro—Additional Resources:- Reach out to Cheryl Knowlton: Website: https://www.cherylknowlton.com/LinkedIn: https://www.linkedin.com/in/cherylknowlton/Instagram: https://www.instagram.com/cherylknows/Books: https://www.amazon.com/stores/author/B084R97MLM- Reach out to me on social media:InstagramFacebookLinkedInThe Prosperity Approach is a podcast showing ambitious, God-centered women how to master their inner game so they can lay down the struggle, manifest their dreams, and LOVE life as they go.- Follow the podcast on your favorite app, so you never miss an episode! Click HERE.- I'd be so grateful and honored if you took the time to leave a rating and review.

Key Takeaways:The Authenticity Equation: Mike's formula for creating genuine connections through honesty, humility, and vulnerability.Why vulnerability matters: Discover how emotional exposure fosters trust and empathy, even in high-stakes leadership.Sweaty palm conversations: How leaning into difficult discussions can unlock stronger relationships and higher performance.The power of listening: Learn why a “safe space” starts with listening and how leaders can use this to inspire better communication.Lessons in resilience: From losing a baseball career to becoming a best-selling author and speaker, Mike shares how life's toughest moments often lead to our biggest transformations.Addressing Polarization in Leadership and Society:Mike and John discuss the challenges of navigating today's polarized world and how leaders can foster authentic dialogue. From national conversations to corporate boardrooms, they emphasize the importance of listening and creating space for diverse perspectives. Mike shares his belief that while disagreements are natural, mutual understanding and connection are possible when we approach each other with curiosity, humility, and vulnerability.Key Insight: "Most of the things we take personally aren't personal. If we can approach conversations with the intention to understand rather than to convince, we open the door to authentic and meaningful connections."Quotable Moments:“Authenticity isn't just brutal honesty—it's honesty minus self-righteousness, plus vulnerability.” – Mike Robbins“Be easy to impress and hard to offend. It will change your life.” – Mike's mentorResources Mentioned:Mike Robbins' Website: Mike-Robbins.comBooks by Mike Robbins: We're All in This Together, Bring Your Whole Self to WorkConnect with Mike: https://www.linkedin.com/in/mrobbins/Next Steps:Visit LiveLikeALeader.show for more inspiring episodes.Dive into Mike's world of leadership at Mike-Robbins.com.Connect with Mike at https://www.linkedin.com/in/mrobbins/ and connect with me at https://www.linkedin.com/in/johnbates/-----Mike Robbins is the author of five books, Focus on the Good Stuff, Be Yourself Everyone Else is Already Taken, Nothing Changes Until You Do, Bring Your Whole Self to Work, and We're All in This Together, which have been translated into fifteen different languages.As an expert in teamwork, leadership, and emotional intelligence, Mike delivers keynotes and seminars (both in-person and virtually) that empower people, leaders, and teams to engage in their work, collaborate, and perform at their best. Through his speeches, seminars, consulting, and writing, Mike teaches important techniques that allow individuals and organizations to be more appreciative, authentic, and effective.His clients include: Google, Wells Fargo, Microsoft, Walmart, Schwab, LinkedIn, Deloitte, the U.S. Department of Labor, Gap, Harvard University, Coca-Cola, Disney, Chevron, eBay, Kaiser, Airbnb, UC Berkeley, the NBA, Pixar, Genentech, Adobe, the Oakland A's, and many others. Mike is a member of the National Speakers Association and is one of less than 10% of the professional speakers in the world to have earned the prestigious Certified Speaking Professional (CSP) designation from the National Speakers Association.He has been featured on NPR, ABC News, the Oprah radio network, and in the Harvard Business Review, Fast Company, the New York Times, the Economist, the Wall Street Journal, and many others. He was a regular contributor to Forbes and is the creator and host of the popular podcast, We're All In This Together. ----- John Bates provides 1:1 Executive Communications Coaching, both in-person and online, as well as large and small group training. Sign up for his free weekly micro-trainings at https://johnbates.com/mini-trainings and create a great leadership communications habit that makes you the kind of leader who inspires trust, loyalty and connection.

Karl Mecklenburg, former Denver Broncos captain and All-Pro linebacker, defied the odds as a college walk-on and 12th-round draft pick to become one of the NFL's most versatile players. With six Pro Bowl appearances, three Super Bowl appearances, and an induction into the Denver Broncos Ring of Fame, Karl's career exemplifies resilience, determination, and leadership. Today, as a Certified Speaking Professional (CSP), Karl shares his inspiring "Six Keys to Success," blending humor, motivation, and actionable strategies for achieving goals in sports, business, and life.SHOW SUMMARYIn this Selling from the Heart podcast episode, Larry Levine and Darrell Amy sit down with NFL legend Karl Mecklenburg to explore his "Six Keys to Success" and their application to sales and leadership. Karl discusses preparation, decisiveness, authenticity, resilience, forgiveness, and goal setting as fundamental principles for achieving success. Drawing on his experiences on the football field and in life, Karl shares practical advice for sales professionals to overcome challenges, build trust, and pursue their goals with purpose and integrity.KEY TAKEAWAYSPreparation is Key: Success in both sales and sports hinges on preparation. Take the time to thoroughly prepare for meetings, calls, and opportunities.Be Decisive: Quick, well-informed decisions can create momentum and change outcomes.Authenticity Matters: Genuine connections build trust and relationships. Inauthenticity can quickly damage rapport.Resilience in the Face of Challenges: Embrace obstacles as opportunities for growth. High pain tolerance and persistence are necessary for long-term success.Forgiveness is Essential: Letting go of past mistakes—both yours and others'—is crucial for moving forward.Goal-Driven Success: Set actionable short-term goals that align with your long-term vision to maintain focus and motivation.QUOTES TO REMEMBER"Preparation allows you to be decisive." — Karl Mecklenburg"Success is not just the game; it's the preparation before the game." — Karl Mecklenburg"Success is overcoming obstacles on the way to your dreams." — Karl Mecklenburg"You should run into obstacles; otherwise, you're not pushing hard enough." — Karl Mecklenburg"If you can't admit there's an issue, there is no way to move forward." — Karl MecklenburgFOLLOW THE CONVERSATION:Connect with Karl MecklenburgKarl's Mecklenburg's LinkedIn.Connect with Larry and DarrellDarrell Amy's LinkedInLarry Levine's LinkedInSelling from the Heart websiteADDITIONAL RESOURCES:Order Larry Levine's book, Selling in a Post-Trust World:Get it on Barnes & Noble and access exclusive content!SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose

Tom Shay's experiences as a fourth generation small business owner provide him with the knowledge and background to present tried and proven ideas to assist owners, managers, and staff with the day to day operation of their business. During the 25 plus years that Tom was a part of the family business, the businesses were ongoing laboratories for the techniques that Tom shares. He presents proven and time tried ideas on the topics of business strategy, marketing, staff education, sales, and financial management. A native of Fort Smith, Arkansas, Tom started his first job working in his grandfather's general store. Tom moved to Florida to join his parents in the family operation they had purchased in 1971. Over the next 26 years, the Shay family owned and operated three businesses. In 1997, Tom sold the business to devote full time to the development of educational program as well as writing magazine columns and books. In addition to providing proven business building ideas through his writings in over 80 trade publications, Tom has authored twelve books on small business management and a college text book on small business accounting. As a speaker, Tom earned the Certified Speaking Professional (CSP) distinction, an honor that has been earned by less than 8% of speakers worldwide. As a magazine columnist, Tom received three Jesse H. Neal award nominations, the most prestigious editorial honors in the field of business-to-business journalism. --- Support this podcast: https://podcasters.spotify.com/pod/show/dylanconroy/support

In this episode, we explore the relationship between mindfulness and emotional intelligence. Join me and my guest as we discuss how being aware of our emotions and the emotions of others can significantly impact our ability to navigate conflicts effectively. About our guest: Scott Dutton is a leading authority in conflict resolution, with a career that spans decades of impactful work across multiple industries. As the Breakthrough Speaker of the Year in 2021, he has been recognized for his engaging, insightful, and highly interactive presentations that have reached more than 50,000 professionals worldwide. Scott is not only Australia's top Certified Virtual Trainer but also holds the prestigious Certified Speaking Professional (CSP) accreditation, placing him among the elite speakers globally. His groundbreaking creation, Conflict Intelligence® (CI), is a simple yet powerful tool that empowers individuals and organizations to navigate and resolve conflicts through collaborative understanding and emotional intelligence. With a rare ability to blend humor and depth, Scott's workshops and keynotes leave a lasting impression, fostering transformation and connection. As the Founder and Director of Fighting Fair, Australia's leading conflict resolution consultancy, Scott's expertise is widely sought by leaders in government, corporate, health, and education sectors. His academic background includes a Bachelor of Social Work and a Bachelor of Science with a major in psychology, providing him with a solid foundation in human behavior and conflict dynamics. A member of several professional organizations, including the Australian Association of Social Workers and the Australian Dispute Resolution Association, Scott is also a Nationally Accredited Mediator. His passion lies in helping individuals and teams build self-awareness, create meaningful dialogue, and turn conflict into opportunities for growth, all while ensuring the experience is uplifting and enjoyable. Follow Our Guest: Website: https://scottdutton.com.au/ https://fightingfair.com.au/ Youtube: https://www.youtube.com/user/fightingfair Instagram: https://www.instagram.com/scottdutton_ Facebook: https://www.facebook.com/fightingfair Follow Us On: Instagram: https://www.instagram.com/thestevehodgson/ https://www.instagram.com/sharewithsteve/ Episode Highlights: 00:00:00 - The Role of Mindfulness in Emotional Intelligence 00:02:56 - Strategies to Enhance Emotional Intelligence 00:04:33 - Awareness of Emotions in Ourselves and Others 00:06:41 - Empathy and Understanding in Conflict 00:08:46 - The Psychology of Blame and Ego

Emotional intelligence plays a crucial role in handling conflict. In this episode, Scott Dutton shares how mindfulness and self-awareness can transform tough conversations. Learn how differing perspectives can lead to conflict, but also how understanding those differences is key to moving forward. Scott explained how expectations often fuel conflict and provided practical strategies for managing it with emotional intelligence. Your journey to better communication starts here! About our guest: Scott Dutton is a leading authority in conflict resolution, with a career that spans decades of impactful work across multiple industries. As the Breakthrough Speaker of the Year in 2021, he has been recognized for his engaging, insightful, and highly interactive presentations that have reached more than 50,000 professionals worldwide. Scott is not only Australia's top Certified Virtual Trainer but also holds the prestigious Certified Speaking Professional (CSP) accreditation, placing him among the elite speakers globally. His groundbreaking creation, Conflict Intelligence® (CI), is a simple yet powerful tool that empowers individuals and organizations to navigate and resolve conflicts through collaborative understanding and emotional intelligence. With a rare ability to blend humor and depth, Scott's workshops and keynotes leave a lasting impression, fostering transformation and connection. As the Founder and Director of Fighting Fair, Australia's leading conflict resolution consultancy, Scott's expertise is widely sought by leaders in government, corporate, health, and education sectors. His academic background includes a Bachelor of Social Work and a Bachelor of Science with a major in psychology, providing him with a solid foundation in human behavior and conflict dynamics. A member of several professional organizations, including the Australian Association of Social Workers and the Australian Dispute Resolution Association, Scott is also a Nationally Accredited Mediator. His passion lies in helping individuals and teams build self-awareness, create meaningful dialogue, and turn conflict into opportunities for growth, all while ensuring the experience is uplifting and enjoyable. Follow Our Guest: Website: https://scottdutton.com.au/ https://fightingfair.com.au/ Youtube: https://www.youtube.com/user/fightingfair Instagram: https://www.instagram.com/scottdutton_ Facebook: https://www.facebook.com/fightingfair Follow Us On: Instagram: https://www.instagram.com/thestevehodgson/ https://www.instagram.com/sharewithsteve/ Episode Highlights: 00:00 - Episode Trailer 03:13 - Scott's personal story 07:39 - Transitioning into conflict resolution 09:11 - Key learnings from working with parents and adolescents 12:59 - Shifting mindset in conflict 16:29 - The model for difficult conversations 23:50 - The role of emotional intelligence 27:01 - Strategies to increase emotional intelligence 30:25 - Daily non-negotiables for health and wellness 42:10 - Defining success 44:18 - Biggest teachers in life 45:53 - The most difficult conversations 47:04 - Advice from your 100-year-old self

Welcome to the Financial Freedom & Wealth Trailblazers Podcast! In this episode, we dive into practical strategies and insights that can elevate your conversations, strengthen your relationships, and enhance your overall quality of life. Amy P. Castro, MA, CSP is a recognized Performance Communication® expert, speaker, author, and blogger. She brings her communication expertise combined with 20+ years of business experience to help you conquer your biggest problems, including hiring the right employees to serve your customers and how to attract and retain life-long customers. She knows how to help professionals like you solve their biggest challenges in growing their leaders and teams and getting customers to stick to you like glue! Amy holds a Bachelor's Degree in Journalism from the George Washington University and a Master's Degree in Human Communication Theory from the University of Northern Colorado. She also holds the prestigious “Certified Speaking Professional” (CSP) status conferred by the National Speakers Association (NSA). The CSP is the highest earned designation in NSA and fewer than 20% of members worldwide hold this status.  Amy is a proud U.S. Air Force veteran, having served as a captain in the public affairs career field. After leaving the Air Force, she founded her company The Performance Communication Group in 1994. She is also the author of the books Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done and The Secrets of Effective Leadership Communication. Amy uses her humor, down-to-earth style, REAL stories, and fun, practical activities to create customized and engaging programs focused on Performance Communication®: Assertive Communication techniques that are Positive, Purposeful, and Practical. Her customized programs allow participants to leave her sessions ready to put new skills into action immediately. Connect with Amy here: https://www.linkedin.com/in/amypcastro/ https://www.facebook.com/unapologeticallyassertive www.amycastro.com Grab the freebie here: Grab the Leadership Communication Toolkit: bit.ly/commforleaders =================================== If you enjoyed this episode, remember to hit the like button and subscribe. Then share this episode with your friends. Thanks for watching the Financial Freedom & Wealth Trailblazers Podcast. This podcast is part of the Digital Trailblazer family of podcasts. To learn more about Digital Trailblazer and what we do to help entrepreneurs, go to DigitalTrailblazer.com. Are you a coach, consultant, expert, or online course creator? Then we'd love to invite you to our FREE Facebook Group where you can learn the best strategies to land more high-ticket clients and customers.  Request to join here:  https://www.facebook.com/groups/profitablecoursecreators QUICK LINKS:  APPLY TO BE FEATURED: https://app.digitaltrailblazer.com/podcast-guest-application GET MORE CLIENTS: https://app.digitaltrailblazer.com/client-acquisition-accelerator-pdf DIGITAL TRAILBLAZER: https://digitaltrailblazer.com/ JOIN OUR FREE FACEBOOK GROUP: https://www.facebook.com/groups/profitablecoursecreators

In this episode of Speakernomics, host Kenneth "Shark" Kinney, speaks with several of NSA's Certified Speaking Professionals. This esteemed group sheds light on the significance and impact of acquiring the Certified Speaking Professional (CSP) designation in the speaking industry. In this session, guests will: Highlight the CSP designation as a marker of legitimacy and an essential differentiator in marketing that assures clients of professionalism and commitment. Discuss the evaluation process, and emphasize investing in high-quality video presentations and maintaining meticulous documentation of speaking engagements. Recommend connecting with mentors and leveraging resources from the National Speakers Association (NSA) to navigate the CSP certification journey efficiently. In this episode, you'll hear from: Frank Kitchen, CSP Rob Ferre, CSP Krista Neher, CSP Genie Snyder, CSP Heather Younger, CSP Michelle McCullough, CSP John Chen, CSP Lisa Ryan, CSP Mike Mooney, CSP Learn more about your ad choices. Visit megaphone.fm/adchoices

Today, I have the pleasure of featuring Chantal Cornelius, the founder of Appletree Marketing. Chantal's deep-seated curiosity has always been her superpower, helping her build amazing relationships in the business world and discovering what makes a great speaker. We dive into Chantal's unique approach to marketing, which is all about meeting the emotional needs of clients and making genuine connections. She shares some great stories from her public speaking experience, the importance of adaptability, and her path to achieving the Certified Speaking Professional (CSP) designation.We'll also get the lowdown on her "Standout Strategies" for connecting with clients: certainty, connection, contribution, growth, and significance. These strategies are pure gold for anyone looking to grow their business and connect on a deeper level with clients. Tune in for inspiration and practical advice!You'll learn about:The importance of building strong relationships with clients through emotional connections How to you break through initial impressionsStrategies for making emotional connections with clients.Marketing strategies for client satisfaction. The power of focusing on meeting clients' emotional needs, not just growthYou can reach Chantal at: chantal@appletreeuk.com Website: https://appletreeuk.com/Instagram: https://www.instagram.com/chantal_appletreemarketing/LinkedIn: https://uk.linkedin.com/in/chantalcorneliusA little about me: I began my career as a teacher, was a corporate trainer for many years, and then found my niche training & supporting business owners, entrepreneurs & sales professionals to network at a world-class level. My passion is working with motivated people, who are coachable and who want to build their businesses through relationship marketing and networking (online & offline). I help my clients create retention strategies, grow through referrals, and create loyal customers by staying connected. In appreciation for being here, I have a couple of items for you: A LinkedIn Checklist for setting up your fully optimized Profile: An opportunity to test drive the Follow Up system I recommend by taking the 3 Card Sampler—you won't regret it. Connect with me: http://JanicePorter.com https://www.linkedin.com/in/janiceporter/ https://www.facebook.com/janiceporter1 Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a note in the comment section...

Allison Shapira, MPA, CSP, is a former opera singer turned entrepreneur, keynote speaker, and international expert in leadership communication. She is the Founder/CEO of Global Public Speaking LLC, a certified woman-owned small business that teaches speaking skills to leaders so that they can build better client relationships, inspire their teams, and confidently lead their organizations into the future. She teaches a graduate-level course at the Harvard Kennedy School and has spent 20 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations. She has worked with prime ministers and their cabinets and CEOs and their leadership teams, teaching them authentic leadership as a way to inspire their constituents and teams. She also travels around the world with the nonprofit Vital Voices Global Partnership, teaching leadership communication to help women leaders grow their business, run for office, or launch a nonprofit. Allison is a Certified Speaking Professional (CSP) and a Certified Virtual Presenter. She holds a master's degree in public administration from the Harvard Kennedy School and is an internationally-renowned singer/songwriter who uses music as a way to help others find their voice and their courage to speak. As an avid tech enthusiast, Allison has incorporated artificial intelligence into her keynotes, workshops and coaching to help people improve their speaking skills. More broadly, she is researching the intersection of AI and authenticity and what that means for the future of human connection. Allison is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership), which was a Washington Post best-seller, and the new companion e-guide Speak with Impact VIRTUALLY. She has spoken at the Fortune Most Powerful Women Next Gen Summit, the Most Powerful Women in Banking LEAD Conference, and was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. A lifelong learner and world traveler who has taught public speaking on nearly every continent, Allison can ask for directions in ten languages but can only understand the responses in four. One of the proudest moments of her life was singing the National Anthem for the Boston Red Sox at Fenway Park. Allison had a number of amazing insights during our conversation. Some of them include: “[There is so much value in public speaking in] not reading every single person's body language” (8:05). “[Our perceptions of] body language expressions can be accurate, but they're not necessarily related to us or what we're saying” (9:05). “What I'm doing is co-creating a reality between me and each member of the audience” (10:30). “I'm always very intentional about the energy I'm creating with myself so that I can perform at my best” (12:20). “'It depends' is one of my favorite answers because very few issues are binary” (15:45). “I'm always someone who's loved to learn new things. I love going from not knowing to knowing” (16:10). “Why you?” (24:35). “You're not the center of attention. Your message is the center of attention” (26:00). “I do [need validation]” (29:05). “I don't just do this work as a job. The work that I do is an extension of who I am and what I believe and how I want to show up in this world” (29:35). “It's hard to balance the strategy of running the company with the creativity of making new content” (31:30). “AI is going to affect every part of our lives in ways we can control and ways we can't control” (34:20). “When you're speaking, you're actually engaging the audience in conversation” (41:10). “[Executive presence is] a way of speaking and acting that makes others take notice and listen” (41:30). “Confidence comes from a belief in our ability to affect a positive outcome” (43:05). “The amount of time you spend preparing for a presentation is based on two key factors: how well you know the material and how important the occasion is” (45:50). “Opera music is so rigid and folk music is so make it up as you go” (52:05). “Public speaking is closer to folk music than to opera” (52:45). “We are sometimes too close to who we are to really tap into what drives us the most” (57:05). “I am a super empowered, growth-oriented citizen of the world” (57:55). “When we tap into our own emotions, we actually tap into the emotions of our audience” (1:01:25). “The more personal I am in my songwriting, the more the audience relates to my journey” (1:02:25). “Clarity is a muscle, and we learn how to build that muscle” (1:05:15). “Your energy affects the energy of all the other people in the room” (1:05:25). Additionally, you can connect with Allison on LinkedIn. I'd also encourage you to purchase Allison's book, Speak with Impact: How to Command the Room and Influence Others, anywhere books are sold. You can also subscribe to her newsletter here, find her personal website here, and find the Global Public Speaking website here. Thank you so much to Allison for coming on the podcast! I wrote a book called “Shift Your Mind” that was released in October of 2020, and you can order it on Amazon and Barnes and Noble. Additionally, I have launched a company called Strong Skills, and I encourage you to check out our new website https://www.strongskills.co/. If you liked this episode and/or any others, please follow me on Twitter: @brianlevenson or Instagram: @Intentional_Performers. Thanks for listening.

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Interview With Book Writing Coach Cathy FyockYou Have a Book Inside You, But How Do You Get It Out?#Author #BookCoach #CathyFyockHi, and welcome to the show!On today's show I have the pleasure of welcoming author, certified speaker and book coach Cathy Fyock to talk about how writing a book can be a powerful strategy for growing your business, your brand, and your influence.Cathy is a member of the National Speakers Association and has been a Certified Speaking Professional (CSP) for 20+ years. Since starting her business in 2014 she has helped more than 200 professionals become published authors. And she believes that authors change the world, one word at a time.On today's content rich call, Cathy shares powerful insights into what it takes to take your idea for a book all the way through to the first draft in only a few weeks. So, if you're an aspiring author, or maybe you've started and are finding the going tougher than you'd like, then this call will introduce you to a proven model for getting that book you have inside you onto the page with minimum stress and delay. You already know that a book could open the doors for prestigious speaking, coaching, and consulting engagements, could be the calling card that grabs the attention of your hottest prospects, or could open the floodgates for media attention. Whether you've tried before and couldn't get traction, whether it's just too overwhelming, or whether you believe you don't have time, Cathy knows how to get the job done! To learn more, or to contact Cathy directly, click the link below.Disclosure of Material Connection: This is a “sponsored post.” My Future Business is disclosing this in accordance with the Federal Trade Commission's 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

In this episode of the Big Success podcast, Troy Hazard, a business growth expert, shares his strategic approach to business, especially when it comes to acquisitions. He also talks about future-proofing businesses and emphasizes the importance of understanding the purpose behind deals. In this interview, Hazard advises entrepreneurs to step back from daily operations and focus on strategic thinking when scaling a business. He suggests identifying key metrics and goals that align with personal values and professional aspirations. This shift in focus towards the broader scope of things can be a game-changer for small business owners looking to become leaders of larger organizations.About Troy Hazard:Troy Hazard is an entrepreneurial genius with over three decades of extensive business experience. He has founded and nurtured 13 businesses, turned around companies making enormous losses, and consulted for countless successful firms like Goodyear, Baskin Robbins, Subway, and Fisher & Paykel. His remarkable talents earned him the prestigious role of Global President of the Entrepreneurs' Organization, which he considers one of his greatest challenges. Hazard's vast experiences have provided him with valuable insights into organizational workings and customer mindsets, particularly in the franchise space where he has been a leading consultant for 30 years. Leveraging this expertise, he serves as a Certified Speaking Professional (CSP), hosting hugely successful business TV shows in Australia, his cable TV talk show "Gettin' Down 2 Business" reaching 30 million US homes weekly, and regularly co-hosting "The Big Biz Show" radio program with 1.5 million listeners.Please click here to learn more about: https://troyhazard.com/About Brad SugarsInternationally known as one of the most influential entrepreneurs, Brad Sugars is a bestselling author, keynote speaker, and the #1 business coach in the world. Over the course of his 30-year career as an entrepreneur, Brad has become the CEO of 9+ companies and is the owner of the multimillion-dollar franchise ActionCOACH®. As a husband and father of five, Brad is equally as passionate about his family as he is about business. That's why, Brad is a strong advocate for building a business that works without you – so you can spend more time doing what really matters to you. Over the years of starting, scaling and selling many businesses, Brad has earned his fair share of scars. Being an entrepreneur is not an easy road. But if you can learn from those who have gone before you, it becomes a lot easier than going at it alone.Please click here to learn more about Brad Sugars: https://bradsugars.com/Learn the Fundamentals of Success for free:The Big Success Starter: https://results.bradsugars.com/thebigsuccess-starter

In this podcast episode, Heather recounts her early inspiration from Reverend Jesse Jackson's compelling speeches, sparking a desire to communicate with impact. Initially steering towards law, she discovered her passion for public speaking through feedback in mock trials.   Transitioning through diverse career paths, Heather honed her skills, drawing motivation from influential figures like Shep Hyken. With steadfast determination, she earned the prestigious Certified Speaking Professional (CSP) designation, signifying excellence recognized by the National Speakers Association.   Reflecting on her journey, Heather encourages listeners to persevere towards their dreams, emphasizing the power of support and continuous improvement. Discover how holding onto dreams, diligent effort, and a supportive network propelled Heather from aspiration to achievement, inspiring others to pursue their own aspirations.

Henry talks with Dr Adam Fraser, a Certified Speaking Professional (CSP) with over 20 years of experience as an event and keynote speaker. Produced by Rob Kelly.

Kristin Arnold – Do you have/need a strategic plan? You've probably been told that you need a business plan, or a marketing plan, but do you have a Strategic Plan? I asked my friend Kristin Arnold to come on and talk about how a strategic plan is different than those other plans, what it is and why you should have one, regardless of the size of your business. Listen to this new episode for insight into strategic planning and two different ways you can go about it for your business. Kristin is considered to be the foremost expert on moderating panel discussions and emceeing events.  She is the author of seven books, has a MBA in Marketing Strategy, inducted into the Speakers Hall of Fame, and earned the Certified Speaking Professional (CSP) designation and the Certified Professional Facilitator | Master (CPF|M) designation. Here's a link to Kristin's page for creating your down and dirty strategic plan: https://extraordinaryteam.com/quick-strategic-plan/  Contact Kristin: https://extraordinaryteam.com Social: Find Kristin on LinkedIn at https://www.linkedin.com/in/kristinjarnold/ If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  My new book: “Stop Selling and Help Them Buy Weddings & Events” is out now!It's the book you helped me write, by asking for things that weren't already in my other books. Get your copies today!Paperback:

This week on the Lead to Win Podcast, we visit with Joe Schmit. Joe is an author, award-winning broadcaster, community leader and popular keynote speaker. His book “Silent Impact” Influence Through Purpose, Persistence and Passion is now in its second edition. His new book is titled “The Impact Blueprint,” A Step by Step Journey to a Life of Significance. Joe was recently honored by the National Speakers Association (NSA) with the Certified Speaking Professional (CSP) designation. Less than 15 percent of NSA members worldwide have achieved the CSP designation. As a sports broadcaster, he has covered every major sporting event in the past 4 decades and has interviewed many of the biggest names in sports.  He joined KSTP-TV in 1985 and has won 18 Emmys from the National Television Academy.  He was also honored with a National Headliner Award in 2001. Takeaways: Overcoming self-doubt is essential for personal growth and leadership. Taking small steps and consistently putting points on the board can lead to significant progress. Success is a journey that requires hard work and perseverance. Creating a personal mantra can help guide decision-making and maintain focus. Leaving a positive legacy involves being a net giver and making a positive impact on others. Joe's Links: joeschmit.com Email: joe@joeschmit.com X (Twitter): https://x.com/joeschmitkstp?s=21&t=hxUyPLRmwx-6XLYjTCwasg LinkedIn: https://www.linkedin.com/in/joe-schmit-speaker?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app www.joemauerbook.com *Music by Alex Grohl on Pixabay --- Support this podcast: https://podcasters.spotify.com/pod/show/lead2win/support

Welcome to Season 4, Episode 11. Today's guest is Dr. Michael Soon Lee, a fifth-generation Chinese American. He overcame prejudice, systemic discrimination, and depression to become a TV and film producer, an actor, a top-producing real estate broker, and the Dean of a university business school. HeI was the first Asian to earn the "Certified Speaking Professional" (CSP) designation in the history of the National Speakers Association and has spoken over 1,000 times around the world to major companies that include Coca-Cola, Chevron, Boeing, General Motors, just to name a few. Michael is the author of several marketing books with a multicultural focus including Cross-Cultural Selling for Dummies, Black Belt Negotiating, and Opening Doors: Selling to Multicultural Real Estate Clients. Additionally, he takes this knowledge of cultural awareness and speaks at special events, cruises, and more. His latest book is Beyond the Bamboo Curtain: Understanding America's Invisible Minority. Part memoir, Asian American History book, and self-improvement guide, Michael puts the history of Asian Americans within the context of his life experiences. If you like what we do, please share, follow, and like us in your podcast directory of choice or on Instagram @AAHistory101. For previous episodes and resources, please visit https://asianamericanhistory101.libsyn.com or social media links at http://castpie.com/AAHistory101. If you have any questions, comments or suggestions, email us at info@aahistory101.com.

Jacqueline Nagle is a renowned speaker, mentor, and strategist, celebrated for her profound impact on organizations, leaders, and individuals across various sectors. With a distinguished career characterized by resilience, strategic innovation, and a deep commitment to empowering voices, Jacqueline holds the prestigious title of Certified Speaking Professional (CSP), a testament to her expertise and excellence in professional speaking. This global designation places her among the elite 12% of speakers worldwide recognized for their speaking proficiency and professional ethics. Her journey is marked by a unique blend of adversity and triumph, from navigating the challenges of being publicly cancelled by a prominent A-lister to building a 7-figure business that revolutionizes professional speaking. Jacqueline's strategies and insights have quadrupled conversion rates for major corporations, elevated profiles, and significantly increased revenues, showcasing her unparalleled ability to transform businesses and individuals alike through the power of effective communication. Beyond her business achievements, Jacqueline's personal narrative is one of overcoming profound professional and personal firestorms. This experience has imbued her with a passionate commitment to mentorship, especially in helping others navigate their own challenges and realize their potential. Her work is a testament to the belief that resilience, strategic thinking, and authentic communication can drive remarkable change and success. Jacqueline's educational background is equally impressive, with certifications as a Master Practitioner of NLP, Master Hypnotherapist and a Diploma of Coaching from The Coaching Institute. These qualifications underscore her holistic approach to mentorship, combining psychological insights with practical strategies to foster growth and transformation. As a speaker, Jacqueline has captivated audiences worldwide, delivering more than 210 workshops across 15 topics and presenting at over 150 events. Her ability to engage and inspire her listeners has not only earned her exceptional feedback but has also solidified her reputation as a leading voice in professional speaking and strategic communication. In every aspect of her work, Jacqueline Nagle embodies the principles of leadership, influence, and the transformative power of voice. Her story and insights within this episode offer invaluable lessons for anyone looking to enhance their communication skills, overcome adversity and lead with impact.   Connect with Jacqueline: Instagram - @jacqueline.t.speaks Instagram - @anygiventuesday_ Website - www.anygiventuesday.com.au LinkedIn - www.linkedin.com/in/jacqueline-nagle/   Disclaimer: Important Notice The information provided in Share Podcast is for general informational purposes only. We are not experts in the discussed subjects, and our opinions are personal. While we aim for accuracy, we don't guarantee the completeness or reliability of the information. This podcast should not be considered a substitute for professional advice. Always consult qualified experts for specific advice. We are not liable for any decisions made based on the podcast content. The opinions expressed are those of individuals and not representative of any affiliated entities. The content is protected by copyright and unauthorized use is prohibited.

"Michelle shares with us how connections are critical to increasing your courage muscle." An executive coach, people expert, and CEO of Executive Essentials, Michelle inspires organizations and individuals to build real relationships and get real results. Having worked with Fortune 500, non-profit, university, and government clients, she's identified the common struggle… it's people challenges. When asked by her young son what she does, she simply replied, “I help people work better together.” This purpose has driven her work with clients large and small, including JPMorgan, J&J, Deutsche Bank, Michigan State University, MetLife, Sony, Ernst & Young, the Department of Environmental Protection, and Madison Square Garden. Highly sought after for her energetic, engaging, and authentic presentations. She holds a Certified Speaking Professional (CSP) designation from the National Speaker's Association, placing her within the top 3% of speakers. Don't forget to follow CB, comment, rate, review, and subscribe to the show on your preferred platform! ⭐️⭐️⭐️⭐️⭐️ Rating/reviews: https://lovethepodcast.com/courage Listen on your favorite platform: ▶️ Apple Podcast: https://apple.co/34Q2dcI ▶️ iHeart Radio: https://ihr.fm/3sKaUgM ▶️ Amazon: https://amzn.to/36j2DZz ▶️ Spotify: https://spoti.fi/3I6jXzc Websites: ➡️ Courage Consulting: https://courage-consultant.com/ ➡️ KeynoteSpeaking: https://courage-consulting.com/speaker/ ➡️ Coaching Association: https://www.acec-association.org/ ➡️ Master Corporate Executive Coach Certification: https://acec-association.org/master-corporate-executive-coach-certification/ Social Media:

The Certified Speaking Professional™ (CSP®) is a professional designation that provides independent proof of a speaker's expertise and professionalism. It's a promise to clients and meeting planners that you are a reliable and engaging speaker.  In this episode of Speakernomics Jennifer Elder, CPA, CSP® discussed the benefits of earning the designation and the process to achieve it. You can find the CSP® resources featured in this episode at www.nsaspeaker.org/CSP.   In this episode you will learn more about:  Meeting planners and clients often prefer CSP's® because they have confidence in their professionalism and capabilities.  Why speakers, regardless of applying for the CSP® or not, should download the CSP® spreadsheet and begin tracking their presentations immediately.   Practical tips and insights on the application process.   The specific criteria that need to be met when applying for your designation.     Answer our Question!   Head over to www.Speakernomics.com/voicemail and leave us a voicemail answering our question and we may use your recording on an upcoming episode of Speakernomics!   Question: If you have not earned your CSP® yet, what is the first step you'll take towards that goal this week?    Who is Jennifer Elder, CSP®, CPA?  Jennifer Elder is a highly sought-after speaker, emcee, and author who creates an interactive and fun experience that gets the audience to think differently and act strategically.     As a CSP, Jennifer has spoken in 47 states and six countries, averaging 80+ presentations a year.   She has spoken at Microsoft, Lowes, Dollar Tree, Marriott, and Perdue.  She has presented at conferences for The Association of International Chartered Accountants, Sage Software, the American Society of Association Executives, and the Society for Human Resource Management.  Learn more about your ad choices. Visit megaphone.fm/adchoices

About Steve Lowell: Steve Lowell is the 20-2021 President of the Global Speakers Federation. He's been on the live stage for over 50 years, is a Certified Speaking Professional (CSP), and a multi-award-winning professional speaker.  Steve speaks to entrepreneurs and shows them how to establish a reputation as the unmistakable authority in their field by changing how they present and sell their expertise. As a main stage speaker at your event, Steve will keep your entire audience captivated, engaged, and entertained. If your audiences are entrepreneurs, business owners, thought leaders, experts, or innovators, Steve will shake their beliefs, disrupt their perspectives, and inspire them to become more than they ever thought they could be.  Steve's content is educational, transformative, and interactive. But most of all, you'll find Steve to be extremely easy to work with! He rarely uses slides and he always delivers. Steve is an informational keynote speaker. His content is targeted at experts who need a simple method to present, explain, and sell their complex solutions through the spoken word. Check out the latest episode of our Conversational Selling podcast to learn more about Steve. In this episode, Nancy and Steve discuss the following:The art of speaking to sell without selling.Steve's tips on how to become a transformational speaker.The best way of making money through speaking.Why would so many people struggle to monetize when they speak?Sharing information with the audience that will make it buy your product.Introverts are the best public speakers.The myths that entrepreneurs believe prevent them from making money when they speak. Key Takeaways:  The reason why so many people struggle is because we're under this misconception that when we get in front of an audience, our job is to solve their problem.What people are looking for from a speaker is not a solution; they're looking for clarity.Instead of going to an audience and saying: “Here's the solution to your problem,” go to the audience who says: “Here is why the problem exists and why you need me.”As an introvert, I'd much rather be in front of an audience where I'm comfortable than at a party of 10 or 12 where I am less comfortable.I believe the audience needs to feel like they are understood. “So, on that side of the business, speak to sell is where you get in front of an audience of targeted prospects, and you speak a certain way, and then they come up and hire you or buy your stuff from you. And the key there is for most people is that most people hate to sell. Most people really don't like standing in front of an audience or even in front of a prospect and feel like a salesperson. So, when I say without selling, it means that there are techniques that one can use to generate business through the spoken word without feeling like you must have a shower afterward." – STEVE"We have this message that people need to hear, but having the message isn't enough. It needs to be packaged in a way that people can receive the message openly and be able to apply it to their own lives. And so there are certain characteristics that I teach people to build into their message so that the audience can be open to receiving the message and to be able to receive it in a way that is relevant to them so that they can go forth and make change." – STEVE "And it's difficult to break into that area. There are high barriers of entry, but anybody can learn to get in front of an audience, whether it's live or virtual, and sell their products and services and make far more in a single presentation than they could ever make being paid by an association or a corporation. So, this is the way my wife and I do it. And you can, and I say you as a general you, pretty much anybody who puts a little bit of effort and thought into it can get in front of an audience and sell their products and services and generate enormous amounts of business through speaking if they know how to do it well. And that's what we focus on, is teaching people how to do that. So that's really the best way to make money speaking." – STEVE Connect with Steve Lowell:LinkedIn: https://www.linkedin.com/in/stevelowell/Personal Website: https://stevelowell.com/ Try Our Proven, 3-Step System, Guaranteeing Accountability and Transparency that Drives RESULTS by clicking on this link: https://oneofakindsales.com/call-center-in-a-box/  Connect with Nancy Calabrese: Twitter: https://twitter.com/oneofakindsalesFacebook: https://www.facebook.com/One-Of-A-Kind-Sales-304978633264832/Website: https://oneofakindsales.comPhone: 908-879-2911 LinkedIn: https://www.linkedin.com/in/ncalabrese/Email: leads@oneofakindsales.com

What if your workplace was a destination your employees couldn't wait to arrive at every day? You may think it's a far-fetched idea, but Joe Mull, begs to differ. He's an author, leadership coach, and a passionate advocate for turning workplaces into environments where employees don't just survive but thrive. Joe has a wealth of experience and insights to share, from his background in performing arts and student affairs, to leading learning development for one of the largest healthcare systems in the US. This episode is packed with engaging conversations about upgrading the employee experience, the competitive edge of a four-day work week, and the psychology behind job satisfaction.Ever wondered why some employees stick around while others are quick to exit? Our second segment is dedicated to deciphering just that. We delve into Joe's research-backed findings on retention and turnover, emphasizing the three key areas employers need to win in: ideal job, meaningful work, and a great boss. But that's not all. In the age of remote and hybrid working, the role of managers and leaders is evolving. We discuss how to lead effectively from afar and foster a healthy workplace culture that nurtures trust and loyalty. Joe also introduces his book, Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work, championing a humane approach to the employee experience. If you're searching for fresh perspectives and practical strategies to level up your leadership game, this episode is a must-listen.About JoeKnown as a dynamic, engaging speaker, Joe Mull teaches leaders and business owners how to be better bosses and make work “work for all”. He is the author of three books: Cure for the Common Leader, No More Team Drama, and his latest, Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work. He is founder of the BossBetter Leadership Academy and the host of the globally popular Boss Better Now podcast, ranked in the Top 100 of all management podcasts (Apple). As a thought leader and subject matter expert, Joe brings decades of real-world experience to his writing and speaking. He previously served as head of Learning & Development for Physician Services at the University of Pittsburgh Medical Center (UPMC), where he directed learning strategy and implementation for one of the largest physician groups in the U.S. Prior to his years of service in healthcare, he spent a decade working in leadership and program development roles in student affairs in higher education.Joe holds the coveted Certified Speaking Professional™ (CSP®) designation from the National Speakers Association (NSA). Held by fewer than 20% of professional speakers worldwide, the CSP is the speaking profession's international measure of speaking excWe need your help to get the Lead Culture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we're available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!

Episode Notes Cheryl Knowlton, CSP is CEO and Chief Energy Officer at Dynamite Productions, Inc., a Certified Woman-Owned Company and consulting firm focused on empowering individuals and teams to unmute themselves, IGNITE™ their superpowers, and take their next big stage with confidence. Cheryl is a high-energy, highly sought-after speaker who is trusted to deliver presentations and training that inspire teams and individuals to discover and uncover their own unique gifts and talents. This awareness enables people to bring their BEST selves to work every single day and solve their organization's biggest challenges in brilliant new ways. This greater awareness allows companies to strengthen their culture, amplify their impact, and accelerate results. Cheryl started her professional career in direct sales in 1992 while navigating college and chasing two active young daughters. Her skyrocketing sales success allowed her to deliver her first keynote in Los Angeles in 1994. Two additional daughters joined the family, and in 1999, she began her career in the residential mortgage industry. She spent 9 years in both the retail and wholesale sides of the mortgage industry (in addition to earning her second real estate license). It was while on the wholesale side of lending that her speaking career officially began in 2003 – quite by accident. Cheryl began writing and teaching dozens of continuing education courses, which took her across the country to large and small audiences – beginning in 2013 - and she has never looked back. She also began her journey of teaching Designation and Certification courses certified by the National Association of Realtors in 2009. Author and creator of two Utah real estate pre-licensing schools and dozens of continuing education courses, Cheryl truly loves and has a passion for the real estate and mortgage industries. Cheryl is a Certified Speaking Professional (CSP) – the highest award bestowed by the National Speakers Association, where she recently completed her term as President of the Mountain West Chapter of NSA.

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO, Keynote Speaker & Consultant of The B3 Method Institute, Amy Vetter.Amy Vetter is a unique blend of a CPA, yoga instructor, and technologist. She leverages this diverse background to help individuals and businesses find balance and bliss. During our conversation, Amy emphasized the importance of self-awareness and the need for moments of stillness and silence.She believes we can optimize our productivity and overall well-being by disconnecting from our fast-paced, left-brain-dominated world and tuning into our intuition. This approach is about taking drastic changes over time.Instead, Amy encourages individuals to start small with intentional habits, such as focusing on breathing and taking moments to reset the central nervous system.Amy acknowledges that everyone's journey to mindfulness is unique. It takes time for individuals to be ready to embrace mindfulness practices. She also recognizes the stress experienced by professionals, particularly CPAs and entrepreneurs.To address this, she developed a methodology outlined in her book "Business Balance and Bliss." This methodology focuses on understanding stressors and using mindfulness and collaboration techniques to create bliss and maintain happiness.Amy also emphasizes the need for self-awareness and intentional thoughts to shape our perception and reality. She offers resources such as books, webinars, and consulting services to help individuals and organizations achieve work-life harmony. She aims to transform workplaces into destinations where employees are happy and fulfilled.Key Points from the Episode:Amy Vetter's work and role as CEO of the B3 Method InstituteImportance of incorporating mindfulness into leadership and work-life harmonyAmy's background as a CPA, yoga instructor, and technologistNeed for self-awareness and moments of stillness and silenceDisconnecting from the frenetic left brain and listening to intuitionStarting small with intentional habits and focusing on breathAcknowledging that everyone's journey is unique and takes timeAmy's methodology outlined in her book "Business Balance and Bliss"Using mindfulness and collaboration techniques to create bliss and maintain happinessAbout Amy Vetter:Amy Vetter, CPA, CITP, CGMA, MBA, and Certified Speaking Professional (CSP), is a highly accomplished CEO, keynote speaker, consultant, and author. She is the creator of the B3 Method® for Business, Balance & Bliss, which has empowered countless individuals across various industries and career levels to reach their full potential in work and life.As a prominent figure in the accounting and finance profession, Amy has been recognized as one of the "Most Powerful Women in Accounting" by the AICPA and CPA Practice Advisor and a Top 100 Most Influential Person by Accounting Today. She contributes her expertise to publications like AICPA's Journal of Accountancy, Accounting Today, CPA Practice Advisor, Inc.com, and Entrepreneur.com.Amy's diverse background, including an MBA and entrepreneurial experience, has made her a skilled C-suite executive and corporate board member. She is well-versed in cloud technology, business transformation, and go-to-market strategies for scaling businesses nationally and internationally.Through her books, "

On today's episode we are talking about how every leader can influence a company's employee engagement.  Paul ter Wal is a seasoned consultant, speaker, and author and founder of ANDARE (now Ter Wal Beheer BV). His journey has evolved from sick leave reduction to transforming company culture, amplition, and engagement. Pioneering "Value-to-Profit," he aligns core values with employees' essentials for heightened profitability. Backed by scientific roots, his model fosters vibrant cultures, engagement, and profitability. His approach empowers organizations to implement innovative engagement, vitality, and sick leave strategies, guided by the 7 keys of Talent Management Engagement as ROI.Paul is a guest lecturer at Maastricht University, Masters Work, Health and Career and is registered as a Certified Speaking Professional (CSP) with the organisation Professional Speakers Australia and a Fellow (FPSA) with the Professional Speaking Association in Great Britain and Ireland.Key Takeaways: Global Engagement: Workforce engagement levels vary globally. About 15% of employees worldwide are fully engaged, with differences in engagement seen across regions like Europe, South Asia, the US, and Canada.Generational Impact: Generational differences influence work attitudes. Older generations valued duty, while younger ones prioritize personal fulfillment. Leaders must adapt to these shifts when motivating and engaging their teams.Evolving Leadership: Leaders now facilitate and support teams rather than simply excelling individually. Many leaders promoted for skills lack vital leadership abilities needed for effective team engagement.ABC of Engagement: Autonomy, Belonging, and Competencies drive engagement. Leaders should offer decision-making autonomy, create belongingness, and foster skill development.Non-Negotiable Values: Organizations need core values that guide purpose. Hiring should align with these values, promoting belongingness and engagement.Leaders' Vital Role: Effective leadership involves understanding each team member's strengths, nurturing development, aligning personal and organizational purposes, and ensuring open communication.Personalized Conversations: Engaging conversations with both high and underperforming employees offer insights for better team dynamics and performance. Informal settings encourage candid exchanges.Effective Communication: Open and active communication builds trust. Relaxed settings like walking meetings enable honest discussions.Recognition and Feedback: Recognizing achievements and offering feedback drive engagement. Positive feedback sessions focusing on strengths encourage growth ownership.Top 3 Takeaways: Stop talking about human resources. Nowadays we talk about human beings. Change negative issues into a positive approach.Take your position as a leader seriously because you're there to support and facilitate employees. How to connect with Paul:YouTube: https://www.youtube.com/@PaulterWalLinkedIn: https://www.linkedin.com/in/paulterwal/

Welcome back! We are thrilled to have Karl Mecklenburg as our guest. Karl is a former Denver Broncos Captain and All-Pro Linebacker turned Certified Speaking Professional (CSP). He is an award-winning author and keynote speaker, specializing in teamwork and leadership.  In this episode, we'll dive deep into the secrets of leading high-performance teams. Karl's experiences on the field and beyond have shaped him into an exceptional leader, and he's generously sharing his Six Keys to Success: teamwork, courage, dedication, desire, honesty, and forgiveness. Let's learn, grow, and be motivated together. Show notes:  2:02 Sharing the Journey 4:55 Understanding Team Capabilities 5:45 The NFL: A Mental Game 8:15  The Power of Preparation 10:24  Achieving Mental Preparedness 12:40 Transposing Messages to Drive Company Success Connect with Karl: https://www.linkedin.com/in/karlmecklenburg/ Visit his website: karlmecklenburg.com

Welcome back! We are thrilled to have Karl Mecklenburg as our guest. Karl is a former Denver Broncos Captain and All-Pro Linebacker turned Certified Speaking Professional (CSP). He is an award-winning author and keynote speaker, specializing in teamwork and leadership.  In this episode, we'll dive deep into the secrets of leading high-performance teams. Karl's experiences on the field and beyond have shaped him into an exceptional leader, and he's generously sharing his Six Keys to Success: teamwork, courage, dedication, desire, honesty, and forgiveness. Let's learn, grow, and be motivated together. Show notes:  0:50 Connecting and Empowering Teams 3:46 Evaluating and Embracing Honesty 7:20 Embracing the Locus of Control 10:25 Karl's Four-Step Process: Moving the Ball Forward Connect with Karl: https://www.linkedin.com/in/karlmecklenburg/ Visit his website: karlmecklenburg.com

Episode page with video, transcript, and more My guest for Episode #216 of the My Favorite Mistake podcast is Cathy Fyock, The Biz Book Strategist.  She leads her own consulting/coaching/speaking practice and has been a member of the National Speakers Association for more than 20 years.  Cathy has been a Certified Speaking Professional (CSP) since 1993. Since starting her coaching business in 2014, she's helped more nearly 200 professionals become published authors — including me! She coached me through the writing and publication of my 2018 book, Measures of Success, and she has been coaching me on the book I'm currently finishing up, The Mistakes That Make Us. The Kindle version is available tomorrow! Cathy has written books including On Your Mark: From First Word to First Draft in Six Weeks, Blog2Book: Repurposing Content to Discover the Book You've Already Written, The Speaker Author: Sell More Books and Book More Speeches, and the WSJ, USA Today, and Amazon best-seller, Authority. Her upcoming book, which I've endorsed, is Writer Crisis Hotline. In this episode, Cathy shares her favorite mistake story about leaving a business she had started to take a job where she could be “part of a team.” Was it a mistake to take a job with that particular team or to take a regular job anywhere? Did it become easier to move on from jobs over time? What led Cathy to start her latest business based on what she had learned, including what she learned about herself? We discuss that, along with common mistakes that book authors make when writing and/or publishing their books. We also discuss the choice between traditional publishers, “self” publishing, and “hybrid publishers.” Questions and Topics: Tell us about starting your current business… Writing – following a passion? Understanding the business model around your book? A book is like a startup? The learning that happens while writing a book Ethical situation when it comes to ghostwriting (by a human) or new AI tools? Common book writing mistakes? Mistakes related to the publishing phase? Mistake titles? Mistake covers? The connection between writing and speaking Book pricing – finding the sweet spot?“Self publishing” vs. traditional publishing? How to choose? Hybrid publishing? – hire a general contractor Please follow, rate, and review via Apple Podcasts, Podchaser, or your favorite app — that helps others find this content, and you'll be sure to get future episodes as they are released weekly. You can also financially support the show through Spotify. You can now sign up to get new episodes via email, to make sure you don't miss an episode. This podcast is part of the Lean Communicators network. --- Support this podcast: https://podcasters.spotify.com/pod/show/favorite-mistake/support

Michael Foley knows how to tell a story. In 1996, Michael founded Clarity Central, a consulting firm specializing in communications skills training and interpersonal effectiveness. In addition to his consulting duties, Michael serves as an Adjunct Lecturer of Leadership at Northwestern University - Kellogg School of Management. He is a contributor to the Harvard Business Review and in 2014 he was recognized by the National Speakers Association as a Certified Speaking Professional (CSP), the highest international recognition for professional speakers.

Michael Foley knows how to tell a story. In 1996, Michael founded Clarity Central, a consulting firm specializing in communications skills training and interpersonal effectiveness. In addition to his consulting duties, Michael serves as an Adjunct Lecturer of Leadership at Northwestern University - Kellogg School of Management. He is a contributor to the Harvard Business Review and in 2014 he was recognized by the National Speakers Association as a Certified Speaking Professional (CSP), the highest international recognition for professional speakers.

Show Notes: David Newman is a Certified Speaking Professional (CSP), marketing expert, speaker, and founder of Do It! Marketing. In this episode, Will Bachman and David discuss his new book, Do It Selling. The book is organized with 77 instant action ideas that can be used to land better clients, bigger deals, and higher fees. The book is  divided into micro chapters which focus on topics such as understanding the sales process, creating an ideal customer profile, building relationships with potential clients, using content to create credibility, and closing more sales. Additionally, the book includes many stories, case studies, and advice from David's own experiences. The goal of the book is to help independent consultants learn how to market and sell their services effectively.  David talks about the fact that many consultants and professional services firm principals love the work but not the sales aspect. David explains that one needs to upgrade their sales brain to be successful in sales. The idea is to replace the words ‘selling' and ‘sales' with invitations to conversations and reframe the idea of selling to connecting.  Lead Generation and Client Communication Ninja Tricks He encourages people to change how they view sales to  be less  focused on chasing and persuading, and more focused on the qualifying, sorting, and filtering business rather than chasing and persuading. He encourages a shift from taking an inferior vendor stance trying to persuade the client of your value to that of a casting director for whom the clients are auditioning. He moves on to the idea of targeting the clients you want and launching intentional and specific relationships to open doors rather than “taking what comes.” This puts the seller back in control of their lead generation and prospecting, and allows them to be more proactive and hold better conversations. The crux of this approach is to lead the client to want what you do. David talks about the current approach to cold calling and prospecting when generating leads, and how the approach should be more about serving before selling and helping before pitching.  He suggests making an “active 20” list and gives tips on how to reach out to and warm up those contacts and avoid your proposal landing in a black hole. David offers tips on how to connect with clients through being where they play, write where they read, and be where they attend. He talks about checking into trigger events in the industry you are targeting such as upsizing, downsizing, mergers and acquisitions etc. This entails doing thorough research on the client and understanding the clients' situation to ensure your communication relates to their current situation.  How to Reach Out to Cool Contacts Will and David discuss tactics for reaching out to cool contacts. David suggests apologizing for the lack of communication and to follow with a direct and authentic request to catch up on where they are and where they are going – but not to sell. He also offers a few  ninja tricks on how to encourage a follow up conversation. The goal should always be to build a rapport with the customer or client, and to show that your company cares about their needs by demonstrating thoughtfulness, relevance, and value. David offers examples of each to clarify these three points and how this approach works for reaching out to past, present, and future clients to ensure you are perceived as a trusted advisor.  Revenue Acceleration and Business Growth David divides his clients into three buckets: Zero to Hero (consultants who have just left a corporate role), Hero to Superhero (those who have gained experience in their industry and are looking to take their consulting to the next level) and Superhero to Intergalactic (those who have a lot of experience and are looking to take their consulting to a much higher level).  For those in the zero to hero stage, he helps them with lead generation, prospecting, sales, and sales processes. Those in the hero to superhero stage are looking to double or triple their current business and need to make changes to do so. Finally, those in the superhero to intergalactic stage are looking to scale their business to reach the million dollar mark. David focuses on helping them with scaling strategies, such as hiring a team, licensing, and digital programs, to help them become the CEO of their business. David discusses how consultants can reach the 500k plus plus level, by building infrastructure and focusing on revenue multipliers.  He explains that businesses need to make money even when the consultant takes time off or goes on holiday, and emphasizes the importance of setting up systems that can make this happen. Recommended CRM System  Will Bachman and David Newman discuss the advantages of using a CRM system over just a spreadsheet for tracking conversations and action items. David recommends One Page CRM, as it has powerful features on the back end and is simple to use on the front end. He also recommends grabbing free resources from his website, doitmarketing.com, such as the companion tools to his book, the 500k Consulting Gameplan session, and the Do It Marketing Manifesto. David's company offers a few different ways to work with clients, either through one-on-one discussions, mentoring programs, or group sessions and includes daily coaching, live events, online communities, sales labs and sales gyms. He is open to chatting with people who contact him at his email, David@doitmarketing.com. Timestamps 03:44 Professional Services Firm Growth and Sales Mindset  08:48 Tips for Generating Initial Conversations in Sales Prospecting  16:33 Reaching Out to Cool Contacts 20:34 Catching Up with Past Clients: Revitalizing Old Projects and Teams  23:07 Follow-Up Strategies for Unresponsive Prospects  29:03 "Strategies for Direct Prospecting: An Email Example"  36:04 Revenue Acceleration Strategies for Consultants and Executives  38:13 Revenue Multipliers and Technology Recommendations  39:25 CRM Systems and Consulting Services  45:24 Content to Solve, Not Content to Learn  Links: www.doitselling.com - to get the book bonuses www.doitsellingbook.com - to buy the book  www.doitmarketing.com/manifesto - free 37-page guide www.doitmarketing.com/webinar - free on-demand training for consultants The Selling Show Podcast CONTACT INFO: David@doitmarketing.com Unleashed is produced by Umbrex, which has a mission of connecting independent management consultants with one another, creating opportunities for members to meet, build relationships, and share lessons learned. Learn more at www.umbrex.com.

Frank Kitchen, CSP is “The Mindset Master Chef. He works with Organizations around the world Organizations who want to Create a Workplace Culture their People Hunger For! Based in Phoenix, Arizona. Frank speaks on crafting the mindset needed to stimulate a workplace culture that positively impacts career advancement, productivity, and profits. He is a highly requested Keynote Speaker who recently was recognized as one of the top Professional Speakers in the world by earning his Certified Speaking Professional (CSP) designation from the National Speakers Association. Frank's "Kitchen Inspired" programs have been shared with professional associations, corporations, schools, colleges, universities, nonprofits, and civic groups around the world. When he isn't speaking, Frank practices what he teaches. He currently serves as a volunteer and Board Chair for the Non-Profit organization Hustle PHX. Their team of staff and volunteers provide aspiring entrepreneurs in underserved urban communities with the resources needed to start and operate thriving businesses. To invite Frank to work with your team, please visit www.frankkitchen.com and learn more about his Keynote Speeches, Coaching Programs, and Books. ---------------------------------------- This show is sponsored by Leopard Solutions Legal Intelligence Suite of products, Firmscape, and Leopard BI. Push ahead of the pack with the power of Leopard. For a free demo, visit this link: https://www.leopardsolutions.com/index.php/request-a-demo/ Links https://www.linkedin.com/in/frankkitchen/ www.frankkitchen.com

Michelle Tillis Lederman is an expert on workplace communications and relationships. Her mission is to help people work better together and advance their individual impact. Recognized as one of Forbes top 25 networking experts, Michelle is one of Marshall Goldsmith's MG100 Coaches, a Certified Speaking Professional(CSP®), master trainer, certified coach, and author of four books including The Connectors Advantage and The 11 Laws of Likability. She is the CEO of Executive Essentials, which provides customized communications and leadership programs. Speaking and training all over the world her clients range from fortune 500, to associations, to non-profit and universities. A former finance executive and NYU Professor, Michelle is a regular in the media appearing on NBC, CBS, Fox, NPR, the Wall Street Journal, NY Times, CNBC, and others. She holds degrees from Lehigh University and Columbia Business School. To learn more about Michelle, check out the following links: Michelle's Website and Books: https://michelletillislederman.com Free Gifts from Michelle: http://michelletillislederman.com/giftpack/ Facebook: https://www.facebook.com/MichelleTillisLederman Instagram: https://www.instagram.com/mtlederman/ LinkedIn: https://www.linkedin.com/in/communicationexpertspeaker/ Twitter: https://twitter.com/mtlederman YouTube: https://www.youtube.com/user/MichelleLederman

Ranked #2 in the World! Authored over 8 Books! Over 25 years of experience! Worked with over 1000 brands in 36 countries! My next guest Dr. Jerome Joseph has the winning formula to help you with your personal brand!Jerome Joseph, CSP s' experience as CEO a publicly listed Brand Agency, has led him to work with some of the biggest Global Brands. including Dell, Standard Chartered, Pfizer, BASF, and many more). He is an award-winning global speaker on Branding and in 2018, was recognized as one of the TOP 30 GLOBAL GURUS worldwide for Branding. He is the only Asian based in Asia on the list. He was ranked No. 2 as a Global Brand Thought Leader in 2020Dr. Joseph talks about creating strategic communications with certainty to drive the customer experience. He builds his brand message on four key pillars of Clarity, Credibility, Consistency, and Connection!   He has a clear focus on storytelling that ties in key points to involve his audience with high emotion to build brand trust.Dr. Jerome Joseph is a brand experience strategist, brand coach, and best-selling author. His experience with world-acclaimed brands has led him to become one of the early pioneers of internal branding – an employee and company culture-focused approach to branding as well as driving brand across people, customers, and organizations. With more than twenty years of branding experience under his belt, Jerome is a master in innovative brand differentiation and creating extraordinary branded experiences. Jerome runs programs and keynotes ranging from Internal Branding (Building Brand Champions in your organization), Brand Mastery (Strategies to Build a World Class Brand), Branded Customer Experience, Personal Branding, and Asian Brand Strategies based on Lessons from the top 30 Asian Brands.Dr. Jerome has impacted more than 1000 brands in over 36 countries, such as Pfizer, Dell, BASF, SENAAT, Prudential, AIA, Singapore Sports Council, QIAGEN, SAP, Asia Pacific Breweries, Singtel, Master Builder Solutions, Petronas, Honeywell, DBS and many more.His cutting-edge thinking, solid case studies, and systematic approach to brand building have enthralled audiences all around the world, making each of his programs a truly memorable one. His love for story-telling and talent for distilling experiences into succinct, bite-sized lessons has garnered rave reviews from clients.Dr. Jerome holds the Certified Speaking Professional (CSP) designation, which is held by the top 12% of speakers in the world as an award for speaking expertise. He was awarded the prestigious Global Speaking Fellow in 2015 as the 2nd Singaporean to earn this award and the 30th speaker in the world to achieve this. Currently, less than 1% of speakers globally hold this designation. He also holds the Practicing Management Consultant (PMC) designation awarded to experienced industry veterans in consulting.Let us Welcome Dr. Jerome Joseph to the Follow The Brand Podcast, Where we are Building a 5 STAR Brand That You Can Follow!

My guest for this episode is Melisa Galasso. Melisa is the founder and CEO of Galasso Learning Solutions LLC. A Certified Public Accountant (CPA with nearly 20 years of experience in the accounting profession, Melisa designs and facilitates courses in advanced technical accounting and auditing topics, including not-for-profit and governmental accounting. Melisa is a Certified Speaking Professional (CSP), a Certified Professional in Talent Development (CPTD), and has earned the Association for Talent Development Master Trainer™ designation. Within the industry, Melisa serves on the Financial Accounting Standards Board's (FASB) Not-for-Profit Advisory Committee, the American Institute of CPAs (AICPA)'s Council, and is the Chair of the Girl's on the Run Greater Charlotte Advisory Council.   She previously served on the AICPA's Technical Issues Committee and the Virginia Society of CPA's Board of Directors and is a past Chair of the North Carolina Association of CPA's Accounting and Auditing Committee. Melisa is the author of Money Matters for Nonprofits: How Board Members Can Harness the Power of Financial Statements by Understanding Basic Accounting.   Here's what to expect during the episode: Why is financial management important for a nonprofit organization? What is the role of technical accounting? Why should nonprofit leaders learn basic financial management? What are the basic financial reports that a board member should understand? What is the difference between an accrual basis and a cash basis?   Connect with Melisa Galasso! Websites: https://galassolearningsolutions.com/  |  https://moneymattersfornonprofits.com/ LinkedIn: https://www.linkedin.com/in/melisagalasso/ Facebook: https://www.facebook.com/GalassoLearningSolutions/   Go to https://hilandconsulting.org/boardorientationchecklist to get your free Effective Board Orientation Checklist.   Mary's book is available on Amazon or wherever books are sold: Love Your Board! The Executive Directors' Guide to Discovering the Sources of Nonprofit Board Troubles and What to Do About Them.   Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated!     Let us know the topics or questions you would like to hear about in a future episode. You can do that, and follow us, on Facebook.   Connect with Mary! LinkedIn: https://www.linkedin.com/in/maryhiland Inspired Nonprofit Leadership Facebook Group: https://tinyurl.com/inspirednonprofitleadership Company Facebook: https://www.facebook.com/hilandconsulting Website: https://www.hilandconsulting.org  

  Rochelle Rice, CSP, is a nationally recognized speaker, author, and educator. She is first woman in the world to hold both the Accredited Speaker (AS) designation from Toastmasters International and the Certified Speaking Professional (CSP) designation from the National Speakers Association. A former professional jazz dancer, her passion stems from the inordinate amount of stress in our society placed on thinness rather than the body as a resource for effective leadership. Rochelle has been in the fitness industry for 30+ years and brings a unique approach to her work. Blending her somatic experience training to help people regulate their central nervous system, she helps people stop fighting with themselves and be at ease in leadership roles (or just leadership acts). With her work, people learn to be comfortable that what they say and do are aligned to how people perceive them. Providing confidence, trust and hope, with a solid, proven technique, her message is one of unwavering faith in people's unique ability to create a dynamic life of leadership by honoring the wisdom of the body. Rochelle and Lou connect in this fun and ‘get your body moving' episode of Thrive LouD with Lou Diamond. ***CONNECT WITH LOU DIAMOND & THRIVE LOUD***

Sometimes you have to take the "road less traveled" to find success in business. The guest on Episode 721 of "Making Waves at C-Level has done just that. In this interview Ed Rigsbee shares his eclectic career journey and the lessons he has learned along the way. As an individual or a company, innovation is key to finding your highest levels of success. About Ed Rigsbee Ed Rigsbee is unique in the fact that he holds both the Certified Association Executive (CAE) credential and that of the Certified Speaking Professional (CSP). He has been referred to as, the dynamite that blew up the log jam. If your organization is ready to take a definitive step toward growing your organization, Ed is ready to help you through the maze or land mines, road blocks, and subversives. He is available to help your non-profit “move the needle” toward accelerated membership growth. THE ROI OF MEMBERSHIP - Ed Rigsbee's book Looking for the missing link to explosive membership growth? It's member ROI at your core. Learn to calculate, prove and communicate your organization's member ROI and prove to the non-members in your industry/profession that membership in your organization is a smart business decision. Trade associations and professional societies of today must continually prove the return on investment they deliver to members in order to stay relevant. Today, membership organization leaders must see their organization through the eyes of the non-member and be capable of proving the actual yearly sustainable real-dollar ROI that their current members receive in order to maintain high-level member retention and continual new recruitment. Learn how to turn your ambivalent members into member recruitment evangelists. https://thomsinger.com/podcast/ed-rigsbee Learn more about your ad choices. Visit megaphone.fm/adchoices

Have you ever thought about how your strategic planning and succession planning impacts your corporate culture? Well according to Liz Weber, it plays a big part. And culture matters in business now more than ever. This episode of "Making Waves at C-Level" is a conversation about succession plans, strategy, and culture. Thom and Liz go deep into her expertise and find ways you company should be looking at your org chart and thinking about how you cover the roles of EVERY employee. About Liz Weber In the words of one client, “Liz Weber will help you see opportunities you never knew existed.”   A sought-after consultant, speaker, and trainer, Liz is known for her candor and ability to make the complexities of leadership E.A.S.Y. She creates clarity for her audiences during her results-oriented presentations. Participants walk away knowing how to implement the ideas she shares.   Liz has been named a Top 100 Leadership Influencer for 2022 by LeadersHum, a Top 100 HR Influencer by Engagedly, and a Top HR Influencer to Watch by BambooHR and HR Exchange Network. She. She is one of fewer than 100 people in the U.S. to hold both the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designations in two different professions.   As the President of Weber Business Services, LLC, a management consulting, training, and speaking firm headquartered near Harrisburg, PA, Liz provides strategic and succession planning, executive coaching, and comprehensive leadership training programs to business owners, leaders, executive teams, and boards of directors.   Liz holds an MBA in International Business and is an experienced national and international board director. Liz has extensive association leadership experience as she's served at the national and international board levels and has won awards for her initiatives and service.   Liz has supervised business activities in 129 countries. She has designed and facilitated conferences from Bangkok to Bonn and Tokyo to Tunis. In addition to writing nine leadership books, and her Leadership Insights blog articles, Liz posts to social media daily. https://thomsinger.com/podcast/liz-weber Learn more about your ad choices. Visit megaphone.fm/adchoices