Podcasts about certified speaking professional csp

Cybersecurity is no longer just an IT issue - it's a leadership issue, a risk management issue, and increasingly, a business value issue. In this episode of Behind The Numbers With Dave Bookbinder, cybersecurity expert, author, and security analyst Robert Siciliano explains why the greatest threat to most organizations isn't technology -it's human behavior. Drawing on decades of experience investigating cybercrime and helping organizations protect themselves, Robert shares how criminals exploit what he calls the "human blind spot" through fear, urgency, trust, and manipulation. From the early days of AOL scams to today's AI-powered voice cloning, deepfakes, and sophisticated phishing attacks, he reveals how cybercriminals continue to evolve their tactics while targeting the same human vulnerabilities. Dave and Robert discuss why cybersecurity awareness training often fails, how organizations can build a Strategic Human Firewall, and why security must become personal before it becomes organizational. They also explore practical strategies business owners and leaders can implement immediately, including stronger authentication practices, better employee education, and creating a culture of situational awareness. Whether you're a business owner, executive, advisor, or anyone concerned about protecting digital assets and organizational trust, this conversation offers valuable insights into managing risk in an increasingly complex cyber landscape. Key Topics Discussed: Why human behavior remains the biggest cybersecurity vulnerability The psychology behind phishing, scams, and social engineering How AI, deepfakes, and voice cloning are changing cybercrime The Strategic Human Firewall approach to security awareness Building a culture of cybersecurity and situational awareness Practical steps to reduce organizational risk today Why cybersecurity is now a boardroom and leadership responsibility About Our Guest: Recognized as the media's go-to cybersecurity expert and creator of The Strategic Human Firewall™, Robert Siciliano is a private investigator, Certified Speaking Professional (CSP), and the CEO of Protect Now, LLC. As one of the nation's most trusted voices on cybercrime and identity theft, he has built an unparalleled media track record, appearing on over 500 television shows, contributing to over 1,000 radio programs, and being featured as an expert source in over 3,000 articles. A fierce advocate for personal and professional security, Robert is the architect of the CSI Protection certification and a bestselling author who strips away technical jargon to deliver "straight talk" solutions. His expertise is regularly sought by every major network—including CNN, Fox News, MSNBC, and The Today Show—where he empowers millions of viewers to protect their data, privacy, and wealth from modern threats. The Strategic Human Firewall™ moves beyond technical cybersecurity training to behavioral governance, acknowledging that software alone cannot stop AI-driven "perfect lies". It addresses the "Human Blindspot," a vulnerability where humans are hardwired to trust digital senses (eyes and ears) that AI now easily exploits. Grounded in the reality that "All Security is Personal," this approach defines security not as abstract compliance, but as fundamental safety—akin to physical security measures designed to prevent violence. Because nothing is more personal than an identity, when individuals learn to defend their personal lives against "Digital Frankensteins" or deepfake family emergencies, engaging in security in a professional environment becomes instinctive rather than forced. By translating these personal instincts into corporate habits, protecting company data is more achievable. Connect with Robert here: https://www.linkedin.com/in/robertsiciliano/ About the Host: Dave Bookbinder is known as a trusted provider for independent business valuations, corporate asset appraisals, and exit planning advisory and he is the person that business owners and their advisors reach out to when they need to know what their most important assets are worth. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.  Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.  He's on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.” Dave's book, A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know, was recognized as a top new release in Business and Valuation and is designed to provide practical insights and tools to help understand what really drives business value, how to prepare for an exit, and just make better decisions. He's also the host of the highly rated Behind The Numbers With Dave Bookbinder business podcast which is enjoyed in more than 100 countries.

Send us Fan MailThe bombs started falling on Iran again this week, who retaliated by striking US bases in the Gulf. Israel attacks on Lebanon escalated, threatening UNESCO World Heritage sites, and then a ceasefire was announced, but will Hezbollah stop? Russia scaled up its attacks on Ukraine, with murmurs suggesting internal support in Russia is waning. And on the other side of the world, Pauline Hanson in Australia is moving up the electoral charts, leaving us wondering, really? That's the direction Australia thinks is sensible right now? Extreme heat events continue around the world, with India releasing estimates of excess deaths during heatwaves at 3,400 a day, and up to 30,000 over a five-day heatwave - and that's just India. Weather professor Jeff Berardelli said the forecast strength of this El Niño is nothing short of astonishing, deserving a “Supercalifragilistic expialidocious!” rating. However, later that day, he shared another view with a different data set, suggesting it won't be that catastrophic – we hope so! Meanwhile the results of 60 section 301 investigations are out (we'll explain that), Trump wants to cancel the 250-year celebrations because most of the musicians pulled out, SpaceX's IPO is coming, Europe is disentangling its tech reliance on the US, and that's just a taste of what's been happening this week. Our theme this week is managing yourself and owning your BS, which we think is a pretty important skillset right now, so we are delighted to welcome the Titanium Hipster herself, Cindy Tien. Cindy is a professional speaker on EQ for influence, an executive coach, Certified Speaking Professional (CSP) and she recently launched her new book – InSide, Break Through Your BS to Influence Yourself. We're going to learn why she decided it was time to write her book, her journey of facing up to her own BS, and we'll also learn the most underrated skill we all need so we can manage ourselves. We are excited to learn from Cindy. Please do join us this Friday, as we all prepare to face our own BS, as well as getting an update on the most important news happening in the world. We'll be going live Friday, 5th June 2026, kicking off at 8am UK, 9am EU, 11am UAE, 12.30pm IN, 2pm TH, 3pm SG, 5pm AEST. Streaming across various locations, and no doubt about it, we'd love your support. The Sh*t Show is a Livestream happening every Friday, where Andrea T Edwards, Dr. David Ko, Richard Busellato and Joe Augustin, as well as special guests, discuss the world's most pressing issues across all angles of the polycrisis, working to make sense of the extremely challenging and complex times we are all going through, plus what we can do about it. Help us move the needle so we can change the name of the show to something more genteel when (or if) it is no longer a sh*t show. #TheShitShow #UncommonCourage You can find me Andrea T Edwards | The Digital Conversationalist and Welcome - Uncommon Courage - An Invitation. My book Uncommon Courage, an invitation, is here https://mybook.to/UncommonCourage My book 18 Steps to an All-Star LinkedIn Profile, is here https://mybook.to/18stepstoanallstar 

Bill James is known as the man who 'teaches sales to those who have to sell but don't like it.' In this session he will be sharing how to have zero spend on marketing. The lost art of paying nothing for marketing and NOT using social media. Knowing where it will work and how to create it. Practical examples + a live demonstration for one attendee Bill James is a prominent New Zealand-based business speaker, author, and trainer specializing in sales systems, lead generation, and "zero dollar" guerrilla marketing. He is a Certified Speaking Professional (CSP) and former President of the National Speakers Association of New Zealand (NSANZ).  He focuses on helping introverts, new salespeople, and top performers improve sales results through practical, low-cost, and sustainable strategies. He was awarded New Zealand Speaker of the Year (2015-16) and Business Speaker of the Year (2012). Known for actionable, "offline" marketing techniques and building, rather than just chasing, business opportunities

Is your sales process built around the seller's journey or the buyer's journey? Frank Kitchen, CSP and acclaimed sales leader, joins Mark Hunter to unpack exactly why understanding the buyer's intent is what separates average performers from top-tier salespeople. Frank draws from his extensive experience leading sales and customer service teams, illustrating how genuine relationship-building and strategic timing are the keys to getting ahead of the competition. Together, Mark and Frank challenge the common approach of chasing endless leads and instead reveal how to filter prospects using smarter questions and targeted research. They tease a practical framework that flips traditional sales scripts, emphasizing the art of asking, active listening, and mapping outreach to the customer's real buying window. 

Cathy Fyock, CSP, SPHR, SHRM-SCP, The Biz Book Strategistprovides you with the intensive support you need to get your book DONE. She is the author of On Your Mark: From First Word to First Draft in Six Weeks, Blog2Book: Repurposing Content to Discover the Book You've Already Written, The Speaker Author: Sell More Books and Book More Speeches, and the WSJ, USA Today, and Amazon best-seller, Authority.LA Weekly Feature Story, June 2023 - 15 Book Coaches to Watch in 2023. Founded by Cathy Fyock, the Business Book Strategist, Cathy Fyock, LLC offers one-on-one coaching, group coaching, writing retreats, and learning programs to through leaders and professionals who want to write a book as part of their business growth strategy.Cathy Fyock was featured in the article 15 Book Coaches to Watch in 2023 in LA Weekly. Click here to read the story.She has mastered the art of getting a book on paper quickly, and then using her speaking and writing to generate revenue streams and create new business opportunities. She leads her own consulting/coaching/speaking practice and has been a member of the National Speakers Association for more than 20 years. Cathy has been a Certified Speaking Professional (CSP) since 1993. Since starting her coaching business in 2014, she's helped more nearly 200 professionals become published authors.She has consistently used her writing skills to promote her business, build credibility, create powerful revenue streams, and establish herself as a thought-leader. While never picked for the high school newspaper or seen as a “writer” by any of her teachers, she consistently uses writing to build her business, and to help other speakers, consultants, and small business owners use writing to meet their business objectives.Cathy helps aspiring consultants through her webinars and coaching programs, and supports small business owners, consultants and speakers in leveraging speaking and writing to build their businesses through a variety of services, including her books, webinar programs, one-on-one and group coaching programs, retreats, and consulting.#cathyfyock #bizbookstrategist #author #coaching #chrispomay #livewithcdptalkshow #barrycullenchevroletdealership https://www.cathyfyock.com/  / thebusinessbookstrategist    / cathy-fyock-973b735 https://www.youtube.com/channel/UCfF8...https://beacons.ai/chrisdpomayhttps://www.cameo.com/chrispomay book a cameo from yours truly CDP! https://www.paypal.com/paypalme/chris... if you wish to support my media content and You Tube Channel. https://podcasts.apple.com/ca/podcast...https://www.barrycullen.com/

426: Ending the Cycle of Family Trauma Featuring Sharon Weinstein "How did you ever come out of that household? How did you ever evolve into who you are and what you've become from that background?" We met in Washington DC at the final competition for the People's Choice speaker for the next TEDxUStreetWomen event scheduled on November 3, 2025. And when she won the coveted spot, all of us were thrilled. She earned it. In this episode we discussed her TEDx talk, "Think Differently to be Unstoppable", the use of the 4W framework to reframe personal trauma into recovery and growth. She shared insightful, powerful stories of how she modeled what she wanted to see in her children and family to end the cycle of family trauma. We also discussed her new book, Harmony by Design, replacing the concept of balance with a work and life integration. If you're curious to hear the story of that 18-month competition, listen to episode 421 featuring Kuti Mack. Highlights: 4W Framework Where am I? Assess your current reality, take inventory with honesty and clarity. What if...? Brainstorm different approaches and potential outcomes. What WOWs? Identify ideal outcomes given current resources. What is the best case scenario? What works? Find sustainable, repeatable solutions. Take small steps. Sharon's soccer story, choosing to start an adult women's league without any experience, so her children could see her trying something uncomfortable and new, and so she could be more aware of what her children were experiencing. Quote:  "...And sometimes the biggest question that I get from them is, 'how did you ever come out of that household? How did you ever evolve into who you are and what you've become from that background?' They say it to me all the time. 'Are you sure you weren't adopted?'" Watch Sharon's recently published TEDx! About Sharon: A global nursing leader, TEDx speaker, and advocate for personal transformation who empowers others to rethink what's possible and turn adversity into strength. A Certified Speaking Professional (CSP), she's an award-winning healthcare innovator and author. Founder of SMW Group and the #FromCrisistoCapacity framework, she develops nurse leaders and strengthens teams and organizations through resilience, stress reduction, and human performance. Visit, follow, and connect: LinkedIn, Facebook, Instagram, YouTube, website. --- About Sarah Sarah is a Montana based workplace communication trainer, TEDx speaker, DisruptHR speaker, public speaking coach, professional storyteller, musician, and podcast host. Her workshops and coaching packages with teams and their leaders are known to address and reduce miscommunication – the most common cause of tension and stress in the workplace. Using the team's results from the StrengthsFinder assessment, she guides teams in learning to speak each other's "language", learning to value each other's strengths and connecting with each other through enhanced self-reflection and effective listening.  Sarah's nearly 20 years working in government agencies inspired her to complete her MBA and to achieve her StrengthsFinder certification to improve work environments for others, guiding teams toward increased satisfaction, productivity, and happiness. Visit her website to purchase her book, Your Stories Don't Define You in paperback or audiobook.

Carole Copeland Thomas has been black all her life — and she's spent decades making sure that means something in every room she walks into. Born in a Black hospital in Detroit during segregation, raised in a middle-class family where college was expected and Black excellence was the air she breathed.  Carole became a Certified Speaking Professional (CSP) who helps organizations turn complex challenges into real action. In this conversation, Carole and Simma go deep — on race, history, identity, the current political moment, and what all of us need to do right now. They talk about why race is still the conversation we can't skip, what the BAFTA incident with John Davidson tells us about how racist language gets embedded in the brain, and why erasing HBCUs, Black Greek organizations, and Black history doesn't just harm Black people — it harms everyone. They also get into the overlooked history of Black-Jewish solidarity in the civil rights movement, the economic consequences of Project 2025, and what resistance actually looks like in 2026 — from Delta Sigma Theta's Capitol Hill days to the Costco parking lot. This is a conversation for people who want to understand where we are, how we got here, and what to do next. 3 Key Takeaways From This Episode 1- Know your history — all of it. You can't understand where we are without knowing how race was legally constructed in this country, why HBCUs and Black Greek organizations exist, and why the Black-Jewish alliance in the civil rights movement matters. Ignorance isn't neutral — it leaves you open to misinformation. 2- A reason is not an excuse. Whether it's the BAFTA incident, racially charged policies, or everyday bias — understanding why something happened doesn't make it okay. Hold both truths: context matters, and so does impact. 3- Resistance is not optional — and it's not one thing. Vote in the 2026 primaries. Show up for your neighbors across difference. Support organizations like the ACLU and NAACP. Use your voice at work, in your community, and at the polls. What Simma and Carole do every day — having these conversations — is also resistance.   TIMESTAMPS 0:00 — Introduction & welcome 2:15 — Introducing Carole Copeland Thomas: CSP speaker, leadership expert, Boston-based 5:00 — Carole congratulates Simma for keeping the podcast name9:00 — DEI under attack: Time Magazine, equity vs. equality, and why the concepts aren't going anywhere13:30 — "We're OGs in this field" — what diversity originally meant before it became a buzzword15:30 — Why are we still talking about race? Race as a social construct rooted in the 1700s18:00 — The Constitution, Article 1, Section 2: when race became law 20:00 — The BAFTA incident: John Davidson, Tourette's, the N-word, and Michael Jordan on stage 25:00 — How does a word get imprinted in the brain? Why that question matters 28:30 — Carole's personal story: growing up Black and middle class in Detroit32:00 — Born in a Black hospital — segregation in Michigan in the 1950s 35:00 — Black excellence, Black businesses, and a community that thrived inside restrictions38:00 — HBCUs: Carole went to Emory (a PWI); why Black colleges matter and always will 42:00 — Black Greek organizations — Delta Sigma Theta, the Divine Nine, and lifelong public service 46:00 — Black history IS American history — you can't erase one without erasing the other 49:00 — The Black-Jewish relationship: deep history, civil rights, shared struggle53:00 — Julius Rosenwald, Rabbi Heschel, and the Jewish funding of the civil rights movement 57:00 — Stephen Miller and the contradiction of Jewish white nationalism 1:01:00 — The N-word: its history, its use within the Black community, and why context doesn't make it okay for outsiders 1:05:00 — Nazi Germany, Project 2025, DOGE, and the parallels people need to wake up to 1:10:00 — Erasing immigrants, cutting Black scholarships, defunding trades: who's going to do the work?1:14:00 — What we must do: vote in the 2026 primaries, resist, and educate 1:17:00 — Costco stands firm on inclusion — and the people showed up 1:20:00 — White allies who gave their lives: Viola Liuzzo, Goodman and Schwerner, John Brown 1:23:00 — Carole's closing message: neighbors across difference, the world she wants to live in 1:26:00 — How to reach Carole; Simma's closing and call to action   About the Guests Carole Copeland Thomas has been impacting the world in a significant way for over thirty-six years. Captivating audiences around the world since starting her business in 1987, Carole creates community as an internationally-recognized keynote speaker, thought leader, and cultural collaborator. She has spoken in nearly every state in the US and nine other countries, including England, Canada, Kenya, India, Guyana, Japan, El Salvador, South Africa, and Australia. Carole presented her signature message on "Facing Fear" at the TEDx Waltham event in Waltham, Massachusetts. The speech is available to view on the TEDx Channel on YouTube. In addition to her other business client activities, Carole served for 18 months as the Interim Vice President and Chief Diversity Officer at Curry College in Milton, Massachusetts.   RESOURCES MENTIONED ●       USUK Race Summit — Michael Curry's keynote available at usukrace.com ●       Carole Copeland Thomas — carolcopelandthomas.com ●       ACLU — aclu.org ●       NAACP — naacp.org ●       Delta Sigma Theta Sorority — Delta Days at the Nation's Capitol (annual legislative advocacy event) ●       The US Constitution — Read and memorize the First Amendment ●       BAFTA 2025 incident — John Davidson, Tourette's syndrome, and the N-word on stage ●       Project 2025 — referenced throughout as the policy blueprint behind current administration actions ●       Julius Rosenwald — co-founder of Sears, funded education for Black students across the South ●       Rabbi Abraham Joshua Heschel — Jewish civil rights leader who marched alongside Dr. King ●       Viola Liuzzo — white Detroit mother killed during the Selma-to-Montgomery marches, 1965 ●       Andrew Goodman & Michael Schwerner — civil rights workers murdered in Mississippi, 1964 ●       James Baldwin — writer and intellectual; his work on Black-Jewish history referenced Connect with Simma Lieberman Need a speaker, facilitator, or dialogue leader who helps people talk with each other—not past each other? Contact Simma: simma@simmalieberman.com Learn more and support the show: RaceConvo.com  Instagram Facebook Twitter LinkedIn Tiktok Website Share the Conversation If this episode made you think, please share it with a friend or colleague. Real conversations across differences start when someone decides to listen. Please help these necessary conversations continue- Make a one-time, or monthly tax-deductible donation of $5.00  https://fundraising.fracturedatlas.org/everyday-conversations-on-race-for-everyday-people All donations are tax deductible through Fractured Atlas. Loved this episode?  Leave us a review and rating   Previous Episodes What Happens When a White Neighbor Writes a Black Woman's Story? Do We Still Need to Talk About Race? Can Women of Color and White Women Be Friends?

You went to law school to practice law—not to work a room full of strangers with sweaty palms and a stack of business cards. Yet here you are, five or six years in, and your entire career trajectory depends on "bringing in business." Nobody taught you how.In this episode, Gary Miles sits down with Michael Goldberg, founder of Knock Out Networking and a two-time TEDx speaker who has helped thousands of financial professionals generate hundreds of thousands of dollars through strategic networking. Now expanding his focus to help attorneys, Michael shares his proven system for knowing exactly where to go, what to say, and with whom.From his unexpected journey through restaurant management to becoming one of the nation's leading networking experts (and yes, a real competitive amateur boxer), Michael breaks down why most professionals get networking completely wrong—and how lawyers can shift from awkward card-exchanging to building powerful referral relationships that fuel sustainable growth.Whether you're a junior associate expected to bring in business with zero training, or a seasoned attorney looking to systematize your business development, this conversation delivers practical strategies you can implement this week.Who This Episode Is For:Attorneys expected to bring in business but never taught how—especially those who find networking uncomfortable or unproductive.What You'll Learn:→ Why genuine connection beats selling every time→ The four phases of networking (events are only 25%)→ How to own your calendar so business development actually happens→ The "chicken and egg" strategy for building referral relationshipsMichael Goldberg is the founder of Knock Out Networking, a speaking, training, and coaching firm that has helped financial advisors, brokers, and agents generate hundreds of thousands of dollars in new business over the past two decades. His client roster includes Morgan Stanley, Merrill Lynch, UBS, Mass Mutual, Chubb Insurance, and Northern Trust.A two-time TEDx speaker, Michael holds the Certified Speaking Professional (CSP) designation—an honor earned by fewer than 5% of speakers worldwide. He is the author of Knock Out Networking for Financial Advisors and founder of THE Networking Group, a national networking organization for sales professionals and business owners.Michael has taught public speaking as an award-winning adjunct professor at Rutgers University for over 22 years. And yes—he's also a competitive amateur boxer, proving that "Knock Out Networking" is more than just clever branding.Connect with Michael:Email: michael@konetworking.comWebsite: knockoutnetworking.com[02:00] Michael's journey: From restaurant management to networking expert[06:00] Moving to Florida and rebuilding community from scratch[07:15] Boxing as a real sport—and a metaphor for connection[09:00] What makes Michael's networking approach different[10:15] Genuine connection vs. what most people think networking is[13:00] The power of listening (without being silent)[14:30] Parallels between financial advisors and attorneys in business development[17:30] Working with lawyers: Where most attorneys get stuck[19:00] The four phases of networking: Prep, presentation, follow-up, staying in touch[20:40] Virtual vs. in-person networking: The hybrid advantage[22:15] Owning your calendar and building accountability systems[25:20] The biggest obstacle in communicating your value—and how to overcome it[27:30] The mindset shift lawyers need to make[29:30] The role of mentors and outside perspective[31:40] Designing your business and life for freedom[33:00] The "chicken and egg" theory: Centers of influence vs. prospectsWould you like to learn what it looks like to become a truly Free Lawyer? You can schedule a complimentary call here: https://calendly.com/garymiles-successcoach/one-one-discovery-callYou can find The Free Lawyer Assessment here- https://www.garymiles.net/the-free-lawyer-assessment

Kathy Parry doesn't just walk into a room; she energizes it. She is a nationally-recognized keynote speaker and authority on workplace resilience, energy, and purpose-driven performance. With a foundation in corporate training and deep roots in caregiving and wellness, Kathy empowers professionals to stay energized, even in the face of relentless disruption. Kathy holds degrees in Business and Food Management from Miami University, a Certification in Plant Based Nutrition from T.Colin Campbell Program at eCornell University, and a QualityCare Certification from the Alzheimer's Association. She holds the designation of Certified Speaking Professional (CSP) from the National Speakers Association and speaks at events nationwide. Kathy has authored six books, including The Rubber Band Resilient Leader and is the creator of Power UP Leadership Workshop. She lives near Canton, Ohio. where she enjoys a mild dark chocolate addiction and cooking for hungry friends.

In this episode of the HR Like a Boss podcast, host John Bernatovicz interviews leadership consultant Laurie Maddalena, author of 'The Elevated Leader.' They discuss the evolution of leadership and the need for modern leadership skills in today's workplace. Lori shares transformative moments from her coaching experiences, emphasizing the significance of work-life balance and the shift from traditional work models to more flexible arrangements. Check out this insightful episode!ABOUT LAURIELaurie Maddalena is the founder and CEO of Envision Excellence, a leadership development consulting firm that provides engaging keynote speeches, leadership development programs for managers and executives, executive coaching, management training, and leadership assessments. Laurie has been personally mentored by Jack Canfield, author of The Success Principles, and is a certified Success Principles Trainer. Laurie is a member of the National Speakers Association (NSA), and is a Certified Speaking Professional (CSP), a designation earned by less than 17% of speakers worldwide. She writes a monthly online column for next generation leaders for CUES, is a contributing writer for CUInsight, and has published articles in Credit Union Management. Laurie is the author of the book, The Elevated Leader: Boost Your Confidence and Transform Your Team by Mastering Coaching, Accountability, and Difficult Conversations. She is a contributing author to the international best-selling books, Women Who Empower and Women Who Shine. Prior to establishing her own coaching and consulting business, Laurie served as Vice President of Human Resources/Organizational Development at Montgomery County Teachers Federal Credit Union (MCT). Under Laurie's leadership, MCT was awarded the “Excellent Place to Work” designation by the Maryland Work~Life Alliance for seven years in a row. Laurie started her credit union career as the assistant manager of the call center, and has been in the industry for over 26 years. Laurie earned a Master of Business Administration (MBA) degree and a Master of Science degree in human resources/organizational development from The University of Maryland Global Campus. She also earned a bachelor's degree in speech communication from Syracuse University. Laurie is a certified executive coach through The Coaches Training Institute, and completed team and organizational coaching training through The Center for Right Relationship and Team Coaching International. Laurie lives in Maryland with her husband, Rino, and their three children, Olivia, Luca and Clara. She loves the outdoors and nature, good food and wine (especially Cabernet Sauvignon), enjoys playing tennis, and is an avid reader and cappuccino lover.

In today's episode, we have the pleasure to interview Laurie Maddalena, author of The Elevated Leader: Boost Your Confidence and Transform Your Team by Mastering Coaching, Accountability, and Difficult Conversations.To Learn More about Laurie and buy her book visit: The Book: https://a.co/d/aB7yJ6rWebsite/Socials: https://www.lauriemaddalena.com/https://www.instagram.com/lauriemaddalena/https://www.linkedin.com/in/lauriemaddalena/https://www.linkedin.com/in/lauriemaddalena/Laurie is a keynote speaker, certified executive coach, and leadership development consultant who's on a mission to upgrade workplace cultures and rid the world of bad management practices. She's the founder and CEO of Envision Excellence, a leadership development firm, she's also a member of the National Speakers Association, and a Certified Speaking Professional (CSP)—a designation earned by fewer than 17% of speakers worldwide. Drawing on years as a VP of Organizational Development and HR and more than a decade of coaching leaders, she helps managers move beyond outdated “command and control” tactics to modern, human-centered leadership.In this episode, you'll learn why great individual contributors don't automatically make great leaders—and what to do about it, how to shift from fixing problems to facilitating performance through coaching and curiosity, and the three core actions of elevated leadership: creating clarity, caretaking the culture, and facilitating results. We'll also dig into the six leadership saboteurs, practical feedback frameworks that build self-awareness and emotional intelligence, and how to delegate without “drive-by” dumping.We hope you enjoy this incredible conversation with Laurie Maddalena.0:00 Intro2:02 Becoming indispensable at work5:07 Not everyone is meant to be a leader8:25 Moving from fixing to facilitating performance10:57 Focus on the right role & the “saboteurs”15:30 The more self aware you are, the better leader you become17:57 Specific questions to become more self aware22:02 The “What is working and what isn't?” framework24:50 Putting leadership structures in place26:13 Jack Canfield's principles for life28:32 Creating a better leadership/work culture32:34 How to get started and where to get the book____________________________________________Join the world's largest non-fiction Book community!https://www.instagram.com/bookthinkers/The purpose of this podcast is to connect you, the listener, with new books, new mentors, and new resources that will help you achieve more and live better. Each and every episode will feature one of the world's top authors so that you know each and every time you tune-in, there is something valuable to learn. If you have any recommendations for guests, please DM them to us on Instagram. (www.instagram.com/bookthinkers)If you enjoyed this show, please consider leaving a review. It takes less than 60-seconds of your time, and really makes a difference when I am trying to land new guests. For more BookThinkers content, check out our Instagram or our website. Thank you for your time!

Are you making the most of your time at conferences, or are you just showing up and blending into the crowd? What if approaching networking with a spirit of service could transform not only how others see you, but what opportunities come your way? In this episode, Rob Ferre and I dig into why being known for generosity and involvement can do more for your business than any cold call ever could. From practical advice for introverts to the power of giving without expectations, we explore how real value comes from relationships—especially the ones you don't see coming.Listen to this new episode for ideas on how intentional networking and genuine service can open doors in your business and leave a lasting impact on your community.About: Rob Ferre, CSP is a professional speaker, emcee, and entertainer from Salt Lake City, Utah. With over 20 years of experience, he's entertained and presented to audiences around the world—from Des Moines to Dubai. After three years working for Disney, Universal Studios, and Nickelodeon in Orlando, Rob founded his own entertainment company, Life of the Party, in 2007.A sought-after voice in the wedding and event industry, Rob has spoken at major conferences including Wedding MBA, The Special Event Show, WeddingWire World, and the Destination Wedding Planners Congress. He's a proud member of WIPA, ADJA, and NSA (where he also served as chapter president), and holds the prestigious Certified Speaking Professional (CSP) designation—earned by only the top 15% of speakers worldwide.Level up and grow with Rob Ferre - an exceptional speaker, emcee, and entertainer.IG @RobFerreRobFerre.comIf you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan's site: https://alanberg.com/blog/Coming to Wedding MBA this year? Join me for a brand new workshop, before the conference starts. Can't make that? Come to Charlotte NC on Dec. 3rd for a Mastermind Day. Visit www.MastermindDay.com for information and tickets on upcoming events. I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com

What if the most profound setback in your life held the key to your greatest competitive advantage?In this unforgettable episode of That Entrepreneur Show, we host Kevin McCarthy, the dynamic founder of Blindspots, whose entrepreneurial journey is unlike any other. Kevin built one of the largest Century 21 offices in America, successfully launched a dot-com startup, and was flying high—until he spent 33 months in federal prison for a crime he didn't knowingly commit, the fallout from his boss's massive stock fraud.This profound adversity became a transformative research opportunity. Inside prison, Kevin dedicated himself to studying cognitive psychology and the very leadership blind spots that contributed to his predicament.Now, he's teaching high-achieving entrepreneurs how to leverage that research to inoculate their businesses against failure. Kevin is here to discuss his bestselling book, BlindSpots – Why Good People Make Bad Choices, and his methodology for driving peak performance.In this episode, you will learn:From Prison to Purpose: How Kevin transformed incarceration into the foundation for his leadership development company and earned his Certified Speaking Professional (CSP) designation.The Blindspot Advantage: Why identifying your inherent cognitive and emotional blind spots is the single greatest competitive edge for modern leaders.Leveraging DISC: An exclusive look at the Blindspot Assessment™—a powerful, streamlined DISC tool that delivers actionable leadership insights in under three minutes.Building Trust: Strategies for creating resilient, trust-based organizations where honest, critical feedback flourishes, protecting you from future liabilities.Dot-Com Wisdom: A deep dive into the lessons learned from selling a company during the volatile dot-com era.If you've ever wondered how to turn your deepest failures into unmatched self-awareness and unstoppable business growth, this episode with Kevin McCarthy is essential listening.Support the showRemember to subscribe for free to stay current with entrepreneur conversations. Want the episode freebie or have a question for our guest or Vincent? Interested in becoming a guest or show partner? Email us.This Episode is Brought to You By: Coming Alive Podcast Production: www.comingalivepodcastproduction.com Music Credits: Copyright Free Music from Adventure by MusicbyAden.

Thom Singer is a keynote speaker, business relationship strategist, and the creator of The H.I. (Human Interaction) Blueprint™; a five-step framework for building intentional connections in a world transformed by artificial intelligence. As CEO of the Austin Technology Council, Thom sits at the intersection of innovation and human interaction, helping leaders and teams rediscover the power of trust, collaboration, and community.For over 18 years, Thom has spoken to audiences at over 1,000 events, from corporate meetings and legal industry summits to major association conferences. His mission is simple: to remind professionals that all opportunities come from people, and that even in a digitally dominated world, real success still hinges on meaningful relationships.His work focuses on creating Uncommon Connections that drive business outcomes, deepen team engagement, and elevate the attendee experience. Thom doesn't just deliver speeches, he sets the tone for events. His engaging style, humor, and actionable insights have made him a favorite opening keynote for meeting planners who care about energizing their audiences and fostering connection.Thom's belief in relationship-building started early. His first job as a busboy at the Big Yellow House Restaurant in Southern California taught him the value of adapting to people's needs and showing up in service of others. That lesson stuck and continues to inform how he shows up for clients, colleagues, and communities today.He is the author of 12 books on networking, sales, presentation skills, and business relationships. His podcast, “Making Waves at C-Level,” features conversations with entrepreneurs, executives, and thought leaders on how human connection shapes leadership and innovation.Thom is also a Certified Speaking Professional (CSP), a designation earned by fewer than 10% of professional speakers worldwide. He's the creator of the Conference Catalyst™, a unique program that transforms passive audiences into active participants, turning events into connection-rich experiences.A believer in lifelong growth, Thom lives by the motto “Try New Things.” After decades of being a self-described couch potato, he became a distance runner, discovered a love of nature, and now regularly performs at stand-up comedy open mics… proving it's never too late to stretch outside your comfort zone.Whether he's keynoting a conference, hosting a podcast, or helping a company connect better from the inside out, Thom Singer delivers more than a message – he sparks a movement around Human Interaction (H.I.) in an AI World.Find out more at: https://thomsinger.com/

Welcome to "The Best of Build A Vibrant Culture!" While Nicole takes a short summer break to receive her Certified Speaking Professional (CSP®) designation, please enjoy this vintage episode from 2023. We'll see you next week!•••Ever been told you're “too sensitive” to lead? Think again!In this throwback episode, Heather Dominick shows how highly sensitive leaders are reshaping the future of work. If you've ever felt “different” as a leader, this episode proves it's your greatest strength! Heather reveals the 12 powerful traits of highly sensitive leaders and how to harness them to lead with empathy, vision, and impact—without burnout.Being “different” isn't a weakness—it's the future of leadership. Learn how to lead with heart, harness your strengths, and inspire transformation in your team and organization.Highlights from this episode:[00:03:00] What It Means to Be Highly Sensitive – Heather explains how only 20% of people are born with this unique wiring and why it's a hidden leadership advantage.[00:08:00] The 12 Strengths of Highly Sensitive Leaders – From intuition to deep listening, discover the traits that turn sensitivity into a superpower.[00:16:00] Creativity and Vision in Leadership – Heather shares how highly sensitive leaders bring innovative, out-of-the-box solutions to the table.[00:24:00] Deep Thinking for Big Impact – Learn why quiet time and reflection are critical for effective, transformative leadership.[00:33:00] Creating Cultures of Justice and Inclusion – How highly sensitive leaders champion fairness and belonging within their organizations.Buy Heather's book, Different: The Highly Sensitive Leadership Revolution, here: https://a.co/d/1NS6XoWConnect with Heather:Website: https://www.businessmiracles.com/LinkedIn: linkedin.com/in/businessmiraclesAlso mentioned in this episode:The Highly Sensitive Person by Elaine Aron: https://a.co/d/hQdTqw6Think and Grow Rich by Napoleon Hill: https://a.co/d/1QZ1WWMListen today at vibrantculture.com/podcast or your favorite podcast app!

Welcome to "The Best of Build A Vibrant Culture!" While Nicole takes a short summer break to receive her Certified Speaking Professional (CSP®) designation, please enjoy this vintage episode from 2023. We'll see you next week!~~~We're throwing it back to November 2023 for an unforgettable conversation with Dr. Carrie Graham, Adult Learning Strategist, consultant, and champion for creating learning-driven workplace cultures.In this lively episode, Nicole and Dr. Carrie dive deep into how organizations can transform their training from “check-the-box” sessions into engaging, retention-boosting, skill-applying learning experiences that stick. Whether you're a leader, HR professional, or lifelong learner, this episode will ignite your passion for developing people and building a culture where learning thrives.Highlights from this episode:[00:04:15] From Average Student to Learning Strategist – Dr. Carrie shares her journey from struggling student to champion of adult learning and how anyone can change their relationship with learning.[00:18:30] Why People-First Training Wins – Discover how putting employees at the center of learning drives buy-in, attention, and long-term results.[00:27:00] The ERA Model Unpacked – Engagement, Retention, Application: Dr. Carrie reveals her 3-step approach for creating training that actually sticks.[00:36:50] The CEO Who Showed Up – A powerful story of a leader who transformed a mandatory training into a meaningful cultural moment just by being present.Connect with Dr. Carrie Graham:Website: https://www.drcarriegraham.com/LinkedIn: https://www.linkedin.com/in/drcarriegraham/Listen today at vibrantculture.com/podcast or your favorite podcast app!

What separates effective leaders from those who stall out? In this episode of Behind The Numbers With Dave Bookbinder, we explore the answer with leadership strategist Liz Weber—author, speaker, and founder of Weber Business Services. Liz unpacks the core ideas from her latest book, Something Needs to Change Around Here: The Five Stages to Leveraging Your Leadership. She breaks down the leadership development journey, from “doing” the work to effectively “leading” others—and why most people get stuck in stage two. If you've ever struggled with delegation, role clarity, or stepping back to truly lead, this conversation offers a clear roadmap forward. Dave and Liz also explore: The most common leadership transition traps Why succession planning isn't about family—it's about fit The critical role of organizational culture in developing talent How self-awareness and strategy combine to drive performance Whether you're a business owner, advisor, or aspiring leader, you'll walk away with practical insights you can apply immediately. About Our Guest: Liz has been named a Top Leadership Influencer by LeadersHum, a Top HR Influencer to Watch by HR Exchange Network, and a Top HR Influencer by BambooHR. She is one of fewer than 100 people in the U.S. to hold both the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designations in two different professions.  As the President of Weber Business Services, LLC, a management consulting, training, and speaking firm, Liz provides strategic and succession planning, executive coaching, and leadership training to boards, business owners and leadership teams, as well as to associations and government agencies.  Liz holds an MBA in International Business and has extensive association leadership experience. She has served six years as a national board director, and three years as a national foundation trustee and as the presidential appointee to the Global Speakers Federation. Liz has supervised business activities in 129 countries and has presented in over 20 countries. In addition to writing more than ten leadership books, and her monthly Leadership Insights blog, Liz posts to social media daily. Liz was also  named one of 2025 Top 30 Global Gurus for Leadership along with Simon Sinek and John Maxwell. So, when Liz Weber talks, her clients listen. Liz is an advisor to boards, owners, and C-Suite teams. She's a leadership, strategic and succession planning consultant, author, and speaker.  About the Host: Dave Bookbinder is known as an expert in business valuation and he is the person that business owners and entrepreneurs reach out to when they need to know what their most important assets are worth. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.    Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.  He's on a mission to change the conversation about how the accounting world recognizes the value of people's contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company's most valuable asset.” Dave's book, A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know, was recognized as a top new release in Business and Valuation and is designed to provide practical insights and tools to help understand what really drives business value, how to prepare for an exit, and just make better decisions. He's also the host of the highly rated Behind The Numbers With Dave Bookbinder business podcast which is enjoyed in more than 100 countries.

In this must-listen episode of the Millionaire Car Salesman Podcast, host Sean V. Bradley, CSP, and co-host LA Williams sit down with Shep Hyken, the internationally renowned customer service and customer experience expert, best-selling author, and keynote speaker, to explore the critical role exceptional customer experience plays in today's automotive industry. "They're not just comparing you to another dealer. They're going to compare you to the best experience they ever had." — Shep Hyken As the market navigates post-pandemic shifts and economic challenges like high interest rates and limited inventory, Shep shares actionable strategies that dealerships can implement right now to stand out. From customer engagement to loyalty-building techniques, Shep dives deep into what it takes to create an unforgettable experience at every customer touchpoint. "You must model the behavior you want others to do toward others." — Shep Hyken Listen in to hear why focusing on existing customers, embracing innovative tools like Podium, and modernizing your approach to customer service can lead to massive revenue growth. Are you prepared to elevate your dealership's customer experience and boost retention in today's competitive market? Tune in to find out how to turn service into a powerful driver of long-term success.   Key Takeaways: ✅ Enhancing customer retention is often more beneficial and cost-effective than solely focusing on acquiring new business. ✅ Leveraging technology and AI, such as Podium, can significantly improve customer interactions and streamline dealership operations. ✅ Maintaining a positive work culture among employees directly influences the quality of customer service delivered. ✅ Leading dealerships prioritize creating a seamless and consistent experience across all customer touchpoints, setting them apart in service delivery. About Shep Hyken ​Shep Hyken is a globally recognized customer service and experience expert, acclaimed keynote speaker, and New York Times and Wall Street Journal bestselling author. As the Chief Amazement Officer of Shepard Presentations, he has dedicated his career to helping organizations build loyal relationships with their customers and employees.​ Since founding Shepard Presentations in 1983, Shep has worked with over 1,200 clients, ranging from Fortune 100 companies to small businesses, across various industries including retail, healthcare, technology, and financial services. His client list includes notable organizations such as American Airlines, AAA, Anheuser-Busch, AT&T, Aetna, Abbott Laboratories, and American Express.​  Shep's dynamic presentations are known for their high energy, humor, and practical insights, often incorporating magic to engage audiences. He has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession and holds the Certified Speaking Professional (CSP) designation.​ An accomplished author, Shep has written several bestselling books on customer service and experience, including "Moments of Magic," "The Loyal Customer," "The Cult of the Customer," "The Amazement Revolution," "Amaze Every Customer Every Time," "Be Amazing or Go Home," "The Convenience Revolution," and "I'll Be Back." His articles have been featured in hundreds of publications, and he is a regular contributor to Forbes.​ Shep is also the creator of The Customer Focus™ program, designed to help organizations develop a customer service culture and loyalty mindset. Through his work, he emphasizes that customer service is not just a department but a philosophy that should permeate every aspect of an organization.​   Navigating the Automotive Customer Experience: Embracing AI and Building Loyalty Key Takeaways Customer Satisfaction and Experience are Distinct: Understanding the difference and focusing on both can elevate a dealership from best in class to world class. Leveraging Existing Customer Relationships: Prioritizing current customer engagement and retention is more cost-effective and profitable than focusing solely on new lead acquisition. Artificial Intelligence as a Game-Changer: AI innovations are transforming the dealership landscape by enhancing customer interactions and streamlining operations. Enhancing the Customer Experience in Automotive Retail In the rapidly evolving automotive industry, dealerships must adapt their strategies to exceed customer expectations. Sean V. Bradley and Shep Hyken dive into the intricacies of customer satisfaction and experience, two interrelated yet distinct components that every dealership should master. According to Hyken, "The way that whole thing is handled, is it easy? Is it hassle-free?" Such questions underscore the need for seamless web interfaces and responsive sales teams to create an unparalleled service atmosphere. Customer experience encompasses every interaction a consumer has with a dealership, from visiting the website to consulting with a salesperson. For car dealerships aiming for world-class status, it's crucial to transcend industry standards and look outside the industry for inspiration. As Hyken wisely notes, "They're going to compare you to the best experience they ever had." This calls for analyzing experiences provided by leaders like Amazon and Walmart to ensure dealerships offer frictionless, memorable interactions that build long-term loyalty. Retention vs. Acquisition: The Loyalty Revenue Stream Prioritizing existing customers over acquiring new ones can seem counterintuitive, yet it's a strategic pivot that aligns with both customer retention and profitability. As discussed by Sean V. Bradley, focusing on your current customer base can lead to higher conversion rates and increased revenue. "NADA says that a prior customer is a 65% closing ratio and a much higher gross profit," he remarks, emphasizing a shift towards maintaining strong relationships with your existing clientele. Moreover, service departments play a pivotal role. With a "service customer to your point is seven times as likely to purchase a vehicle if they service a car," embracing service excellence not only ensures immediate customer satisfaction but also strengthens their connection to the brand, making them more likely to return for future purchases. The foundational principle is clear: solidify customer loyalty through consistent, exceptional service, thereby reducing churn and boosting long-term profitability. The Role of Artificial Intelligence in Transforming Dealerships Artificial Intelligence (AI) is poised to reshape traditional dealership models by optimizing customer interactions and operational efficiencies. Shep Hyken highlights AI's potential in generating personalized and high-quality customer interactions. "AI needs to be smart enough to not give the wrong answer," Hyken advocates, outlining the balance between maintaining human oversight and deploying AI for scalable customer service solutions. Podium's AI-powered platforms offer tools that handle after-hours inquiries, schedule test drives, and maintain conversational consistency across multiple platforms, ensuring a seamless transition between digital and in-person interactions. In an age where most touchpoints before a sale are digital, embedding AI in CRM systems elevates customer experiences. As Bradley affirms, "If your AI is integrated with your CRM, if your AI is integrated with your online reputation strategy…it is next level." By streamlining these processes, dealerships can enhance engagement, nurture relationships, and ultimately drive more sales.   The automotive industry stands at a pivotal juncture where transformation is not just necessary but imperative. By understanding the nuances between customer service and experience, fostering robust relationships with existing customers, and embracing cutting-edge technologies like AI, dealerships can not only survive the intricacies of the modern market but truly thrive in it. The insights shared by industry experts provide a roadmap to not only meet but exceed customer expectations, ensuring loyalty and profitability in uncertain times.   Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 29,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!

When is it time to pivot in your wedding business, and how do you know which risks are the right ones to take? What happens when you follow a passion out of your comfort zone, or invest in your own potential before it's obvious to everyone else? In this episode, I sit down with Mimi Brown to unpack the journey from DJ to professional speaker—revealing how moments of mentorship, purposeful practice, and embracing “the business side” can transform your trajectory whether you're behind the mic, running a team, or stepping on stage for the first time.Listen to this new episode for inspiration on making bold career pivots, building your unique value, and actionable tips for amplifying your impact in the wedding and event industry.About Mimi: Mimi Brown inspires individuals and organizations to communicate with clarity, lead with authenticity, and sell with confidence. As a Certified Speaking Professional (CSP)—a designation held by fewer than 800 speakers worldwide—she delivers dynamic programs that help professionals master the art and science of influence to achieve remarkable results in leadership, communication, and sales. Known for her relatable humor and compelling storytelling, Mimi engages audiences through 50–60 presentations annually for Fortune 500 companies and high-profile events. She is the host of the AMP Up Your Impact podcast and the author of three books, empowering professionals to amplify their success.Contact Mimi:  LinkedIn | Youtube | InstagramIf you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  View the full transcript on Alan's site: https://alanberg.com/blog/Are you going to Wedding MBA? Use the promo code - Alan - to save $20 off your tickets, at www.WeddingMBA.com And don't worry, if you can't use your tickets this year, they're transferrable or you can hold them to use next year. I'm Alan Berg. Thanks for listening. If you have any questions about this or if you'd like to suggest other topics for "The Wedding Business Solutions Podcast" please let me know. My email is Alan@WeddingBusinessSolutions.com. Look forward to seeing you on the next episode. Thanks. Listen to this and all episodes on Apple Podcast, YouTube or your favorite app/site: Apple Podcast: http://bit.ly/weddingbusinesssolutions YouTube: www.WeddingBusinessSolutionsPodcast.tv Spotify: https://spoti.fi/3sGsuB8 Stitcher: http://bit.ly/wbsstitcher Google Podcast: http://bit.ly/wbsgoogle iHeart Radio: https://ihr.fm/31C9Mic Pandora: http://bit.ly/wbspandora ©2025 Wedding Business Solutions LLC & AlanBerg.com

In this episode of the Drop In CEO podcast, Thom Singer, CEO of the Austin Technology Council. Tom shares his journey from sales and marketing to becoming a keynote speaker and author. He emphasizes the value of building strong relationships and the role of human interaction in navigating today's AI-driven world. Through personal anecdotes and professional insights, Thom illustrates how connections and community can propel career success and business growth, especially for C-Suite leaders. Episode Highlights: 03:48 Navigating Career Transitions and Challenges 05:02 Balancing Multiple Roles and Family Life 08:51 The Importance of Networking and Building Relationships 20:07 The Human Side of Business Thom Singer is the CEO of the Austin Technology Council and a dynamic keynote speaker who specializes in the power of relationships, trust, and accountability in business. With over a decade of experience, Thom has energized more than 1,000 audiences through high-energy, action-driven presentations. Known as “The Conference Catalyst,” he fosters lasting connections before, during, and after his talks. A Certified Speaking Professional (CSP), Thom is also the author of 12 books and host of the Making Waves At C-Level podcast, where he interviews top business leaders. He lives in Austin, Texas, with his wife and two daughters. Connect with Thom Singer: Company Website: Https://thomsinger.com Linkedin: LinkedIn.com/in/thomsinger For More Insights from The Drop In CEO:

In this episode of 10x Your Team, Camden and Otis McGregor are joined by Brett Hoogeveen, co-founder of BetterCulture, to discuss the intricacies of building a thriving company culture. Brett shares his insights from over a decade of experience working with leaders and organizations to create stronger, more energized workplace environments. The conversation covers the importance of aligning leadership with cultural values, the pitfalls of superficial perks, and the keys to fostering genuine engagement and happiness within teams. Whether you're leading a startup or a Fortune 500 company, Brett's practical advice will help you elevate your leadership and transform your company culture.More About Brett:Brett Hoogeveen is a trained engineer, former healthcare executive, startup investor, and the co-founder of BetterCulture: a prominent leadership development and technology firm with clients spanning from entrepreneurial startups to Fortune 500 companies.  In the past 10+ years, Brett has trained thousands of leaders and worked hands-on with hundreds of organizations and executive teams focused on creating stronger businesses through elevated leaders, stronger teams, and more energized workplace cultures.  An international speaker and Certified Speaking Professional (CSP®), Brett focuses on providing practical and actionable advice on leadership, company culture, and the ‘not-so-secret' secrets ofbecoming successful and happy.  Brett lives in Omaha, Nebraska with his wife and three delightfully spunky children. He loves jumping on his trampoline with his kids, is a self-proclaimed personal finance nerd, and believes that he might just be one of the ‘Top 10 Airzooka Marksmen' in the entire world.Chapter Titles and Times:Introduction to Brett Hoogeveen [00:00 - 05:00]Overview of Brett's background and expertiseIntroduction to the episode's themesThe Importance of Company Culture [05:01 - 15:00]Discussion on the impact of culture on business successCommon misconceptions about workplace perksAligning Leadership with Cultural Values [15:01 - 25:00]Strategies for leaders to embody and promote company valuesThe role of leadership in shaping cultureFostering Genuine Engagement [25:01 - 35:00]Tips for creating an energized and motivated workforceAvoiding the pitfalls of superficial engagement tacticsPractical Advice for Leaders [35:01 - 45:00]Brett's actionable tips for improving leadership and cultureInsights from Brett's experiences with diverse organizationsClosing Thoughts and Takeaways [45:01 - End]Final reflections from Brett and the hostsKey takeaways for leaders looking to enhance their company culture#10xYourTeam #CamAndOtis #BrettHoogeveen #BetterCulture #CompanyCultureMatters #LeadershipDevelopment #CultureDrivenSuccess #StrongerTeams #WorkplaceEngagement #AuthenticLeadership #ElevateYourTeam #FromStartupToFortune500 #CultureOverPerks #HappinessAtWork #LeadershipWithPurpose #ActionableLeadership #StrongerBusinesses #LeadershipThatInspires #EnergizedWorkplaces #LeadWithCulture Brett Hoogeveenhttps://www.linkedin.com/in/brett-hoogeveen/https://www.linkedin.com/company/betterculture/https://www.facebook.com/GetBetterCulturehttps://www.instagram.com/betterculture/https://betterculture.com/

[33:14] In this episode, we speak with the dynamic and energizing Anne Bonney, who will light up the stage with her opening keynote, Ignite Your Next Move: Courageously Dancing into the Future, at the upcoming Toastmasters International Convention, to be held in the "City of Brotherly Love" — Philadelphia, Pennsylvania, USA, August 20–23, 2025. Our InterviewIn our lighthearted yet informative conversation, Anne shares why—even though it’s part of everyday life—change still feels uncomfortable for so many. From recognizing the discomfort of change at just 8 years old to navigating a career spanning corporate marketing and animal training, Anne shows us how she’s learned to Dance with Discomfort—and how we can too.She introduces her signature concept of “Sassy Backtalk” to build mental toughness, offers a peek behind the curtain at what still scares her, and reflects on her Toastmasters journey. With bold, sassy advice and a high-energy style, Anne inspires us to embrace change with confidence and resilience.You can read Anne’s profile, Dance Into the Future With Anne Bonney: Keynote Speaker for the 2025 International Convention Encourages Embracing Change, by Stephanie Darling, featured in the April 2025 issue of Toastmaster Magazine.About AnneAnne Bonney is a high-energy keynote speaker, dynamic storyteller, author, and Certified Speaking Professional (CSP) with over 20 years of leadership experience in the corporate and nonprofit worlds.A former Toastmaster and host of the hit podcast Dancing in the Discomfort Zone, Anne helps overwhelmed professionals embrace change with confidence, build resilience, and lead with emotional intelligence. With her relatable style and infectious energy, she empowers audiences to navigate tough conversations and thrive through constant change.Anne lives in St. Petersburg, Florida, and can be reached at yourchangespeaker.com.Anne will be delivering her keynote live and via livestream on Wednesday, August 20, at 9 p.m. Eastern Daylight Time (EDT) / Coordinated Universal Time (UTC -4), following the Parade of Flags.

Patrick Donadio, MBA, is a communication strategist, Certified Speaking Professional (CSP™), Master Certified Coach (MCC), and author of the influential book “Communicating with IMPACT©”. His proven IMPACT© Process empowers C-suite executives, leaders, and their organizations to communicate clearly, lead effectively, present powerfully, listen attentively, shift mindsets, and drive results. One of the few globally to have earned the highest designations in speaking (CSP) and coaching (MCC), Patrick's offers engaging keynotes, practical training programs, and personalized coaching. Patrick's expertise extends beyond enhancing individual skills, it also drives business growth and success, ultimately having a substantial IMPACT on their bottom line. Have Patrick speak at your next event or hire him as your communication coach. E-mail: Patrick@PatrickDonadio.com, or Click to schedule an IMPACT© Coaching SessionTo learn more about Patrick, click on this link: https://patrickdonadio.com/wp-content/uploads/2024/06/Donadio-One-Page-Overview-Speaking-Coaching-24.pdf and/or go to www.PatrickDonadio.comResources:Connect on LinkedIn: http://www.linkedin.com/in/patrickdonadioCopy of “Communicating with IMPACT©” Process Model Wheel: https://patrickdonadio.com/wp-content/uploads/2024/10/Communicating-with-IMPACT-Wheel.pdfPatrick's influential book “Communicating with IMPACT©” is available on Amazon, go here: https://tinyurl.com/vh9a7emWebsite: www.PatrickDonadio.com (Go to the Resources Page for Articles and Tips)___________________________________________________________Welcome to The Unforget Yourself Show where we use the power of woo and the proof of science to help you identify your...

What if joy was the key to economic recovery? That's exactly what consumer strategist and data whiz Lisa W. Miller (https://www.lwm-associates.com/) discovered when the world turned upside down in 2020. Instead of getting stuck in fear and uncertainty, Lisa had a bold realization: When joy is greater than fear, everything starts to turn around.Armed with this insight, she launched the Journey Back to Joy research project, gathering a staggering 78,000+ surveys over five years. Her groundbreaking data didn't just track what makes people happy—it became a leading economic indicator, landing her on the pages of The Wall Street Journal and NBC Nightly News.

In this heartfelt episode of the Millionaire Car Salesman Podcast, Sean V. Bradley and LA Williams celebrate the life and legacy of Jim “The Alpha Dawg” Ziegler, forever an icon in the automotive industry. Joined by renowned guest Cory Mosley, the podcast pays tribute to Ziegler's profound impact and lasting influence on automotive sales culture and training. Through anecdotes, shared experiences, and enlightening discussions, listeners are provided a deep dive into the principles that Ziegler embodied, particularly his advocacy for dealers and his dynamic approach to sales training. "I wouldn't be in the car business if it weren't for what Jim taught me in his training." The episode eloquently captures Ziegler's ethos of doing things his way and the indelible mark he left on the automotive industry. From discussions about the early days of Ziegler's career to his massive influence on automotive sales techniques, the conversation touches on the many elements that made Ziegler a cherished mentor and industry leader.  "He loved his wife, he loved his family, and he loved the industry." The podcast also highlights Ziegler's personal insights on the importance of work-life balance and the human side of being a business legend, offering listeners a balanced perspective of both his professional contributions and his personal journey. Feel and listen with your heart as we honor the loss of an automotive legend.   Key Takeaways: ✅ Ziegler was a staunch advocate for automotive dealers, committed to enhancing dealership profitability and industry standards. ✅ The significance of mastering one's craft in automotive sales was a central theme of Ziegler's career, emphasizing his desire to elevate others in the industry. ✅ The importance of personal legacy and balancing professional success with meaningful personal relationships, a lesson from Ziegler's experiences. ✅ The role of the National Speakers Association (NSA) in elevating Ziegler's and others' careers, serving as a pivotal institution for professional growth and networking in public speaking. ✅ The evolving impact of technology and virtual platforms in car sales and dealership operations, as reflected in Ziegler's career transition over time.     About Jim “The Alpha Dawg” Ziegler, CSP, HSG Jim Ziegler, CSP, HSG - Known as "The Alpha Dawg," Ziegler was a legendary figure in the automotive industry with a career spanning nearly five decades. He was a consultant, speaker, and trainer, recognized for his contributions to F&I and automotive sales training. Holding the titles of Certified Speaking Professional (CSP) and HSG, Jim was known for his bold personality and his impactful presence in the industry.   About Cory Mosley, CSP Meet Cory Mosley, CSP, Award-Winning Business Growth & Media Expert. Cory Mosley, CSP, is an entrepreneur, sought-after strategic consultant, media personality, results-driven coach, and certified speaking professional. Cory's experience in the business and media arena spans over twenty years and includes global strategy, business development, and marketing work. His client list includes Fortune 100 companies, global tier 1 and 2 suppliers, countless small business and franchise operations, professional associations, and non-profits. Cory specializes in Business Growth Strategy, Rebranding, Thought Leadership Content Creation, Event Speaking, and Custom Training and Development Programs.   About Sean V. Bradley, CSP Sean V. Bradley, CSP is the President of Dealer Synergy and co-creator of the Millionaire Car Salesman Podcast. With decades of experience, Sean is a celebrated figure in automotive sales training, recognized for his innovative strategies and motivational speaking.   About LA Williams III - Known as “The Blind Master” LA Williams III - Known as “The Blind Master” is the co-host of the Millionaire Car Salesman Podcast, Williams is known for his remarkable talent in inspiring and training automotive professionals. He contributes his extensive knowledge and engaging style to help drive sales success and motivate others.     Honoring the Alpha Dawg: The Lasting Legacy of Jim Ziegler in the Automotive Industry Key Takeaways Jim Ziegler's unwavering dedication to the automotive industry showcased his deep love and commitment to his craft, his family, and his peers. Emphasizing the importance of vigilance in business, Ziegler often cautioned against distractions disguised as opportunities, a principle that applies universally beyond automotive sales. Ziegler's larger-than-life persona and unparalleled influence have left an indelible mark on countless individuals within the automotive and speaking communities.   The Indomitable Jim Ziegler: A True Icon in the Automotive World Jim Ziegler's name resonates deeply within the automotive industry. Known as the "Alpha Dawg," Jim dedicated nearly five decades of his life to revolutionizing automotive sales and training. His powerful impact was not just limited to dealerships and sales teams but extended to empowering individuals through professional speaking. This article delves into Jim Ziegler's unmatched legacy, the principles he championed, and what it truly meant to have crossed paths with such a titan. One of Ziegler's peers, Sean V. Bradley, remarked, "Jim loved it. Day after day, he loved the industry." This passion for automotive sales and training was evident in all that Jim did—from his staunch advocacy for dealerships to his direct confrontations with entities that threatened the industry's sanctity. Jim Ziegler embodied what it means to be a true leader and innovator, and his influence will be felt for generations to come.   Pioneering a Dealer-Centric Approach Jim Ziegler was renowned for his unwavering commitment to the automotive profession and the people within it. His advocacy was unparalleled as he battled against anything that could detrimentally impact dealers, managers, and sales personnel. Emphasizing the need for integrity while making a profit, Ziegler once proclaimed, "Success leaves clues." This insight reflected his belief in the industry's potential—championing a dealer-centric model where professionalism and profitability went hand-in-hand. Ziegler's influence was palpable, from battling legislative efforts that threatened dealerships to crafting meticulously designed strategies to increase profitability. His colleagues noted how his strategies empowered automotive professionals at all levels, yielding measurable economic benefits. Jim's passion extended beyond the tangible, often challenging the status quo with his bombastic approach and willingness to confront adversity head-on. As Cory Mosley, another leading industry figure, stated, "This was a guy who came into our industry and fundamentally affected tens of thousands of people."   The Power of Persona: A Charismatic Figure Ziegler was known for his charisma, the allure of which was not only leveraged to drive sales but also to inspire legions within his community. His larger-than-life personality drew people in and his no-nonsense approach kept them engaged. Yet beyond the swagger and humor, Jim was a passionate advocate for continuous improvement. He emphasized the importance of mastering one's craft, often challenging peers to embrace the industry as if earning a master's degree. His sayings and stories are legendary. From stating, "Alpha Dawg don't fly in the back of no planes," to his memorable meme wars with peers, Jim was unapologetically himself and lived by his truth. This authenticity struck a chord with many, creating a ripple effect of admiration and respect across the industry. Jim's willingness to put himself out there and embrace failure was another facet of his enduring appeal. Whether mentoring up-and-coming trainers or forging lifelong friendships, Jim's influence was marked by his transparent honesty and keen desire to share his vast expertise. As L.A. Williams described, "He was a good guy to be around; he always loosened you up."   Navigating Opportunities: A Lesson in Focus Perhaps one of Ziegler's most impactful teachings was, "Beware of distractions disguised as opportunities." This timeless advice is not only applicable to the automotive industry but also serves as a broader lesson in life and business strategy. It encourages individuals to remain focused and discerning amid myriad distractions vying for attention in the digital age. By embodying this tenet, Ziegler was not only teaching the essentials of sales but also imparting wisdom that transcended the boundaries of industry-specific knowledge. His guidance urged professionals to identify the substantive opportunities from the noise—a skill crucial for success in both personal and professional domains. Jim's philosophy serves as a poignant reminder of the need for clarity and focus in our pursuits. Applying this approach can result in improved decision-making and reinforces the importance of maintaining a strategic vision. Reflecting on Jim Ziegler's Legacy Jim Ziegler's legacy is one of passionate advocacy, relentless pursuit of excellence, and the profound ability to influence those around him. Through his direct approach to both the joys and challenges of automotive sales and professional speaking, Jim equipped countless individuals with the knowledge and motivation to succeed. His unique blend of humor, wisdom, and integrity cemented his status as a towering figure within and beyond the automotive field. Reflecting on Ziegler's contributions invites us to ponder our own legacies—what we Stand for and what we leave behind. To honor Jim Zieg     Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more!   NCC: Credit-Driven Retailing - NCC delivers industry-best credit-driven retailing for auto dealerships, combining a powerful credit and compliance engine and fully integrated CRM/Desking platform for maximum profitability.   Complete CRM: Complete CRM is a streamlined, all-in-one system that simplifies your dealership software and processes so you can manage every aspect of your operation with ease; from tracking and following up on leads, desking deals, managing inventory, marketing to your customers, and more.   Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm.   The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today!   Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Visit www.podium.com/mcs to learn more!   NCC: Powered by proprietary solutions such as Intelligent Credit Engine™ and LenderSelect™, NCC transforms the car-buying experience for dealers and their customers. From compliance and lender selection to CRM and desking, to marketing and data mining—NCC integrates them all in a single, seamless platform to deliver better customer experiences, maximum efficiency and maximum profit.   Complete CRM: As an innovative leader in the industry for the last 30 years, Complete CRM is designed to give your dealership the competitive edge in a demanding marketplace. Powered by Complete Credit™ and award-winning desking, Complete CRM™ is the industry's only credit and compliance-enabled CRM that lets dealers achieve maximum profitability on every deal. Built on modern technology, Complete CRM seamlessly integrates credit, compliance, inventory, data mining, lead generation, enterprise functionality, and customized reporting in one tool with a single login.   Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential.   Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!  

When Liz talks, her clients listen.Liz is an advisor to boards of directors, business owners, and CSuite leaders. She's a leadership, strategic and succession planning consultant, speaker, andauthor.Liz helps her clients focus on the right things at the right time to get the right impact. As a result, her clients measurably improve their performance, profits, and workplace culture.Liz has been named a Top Leadership Influencer, an Organizational Culture Champion, and a Top HR Influencer to Watch.Liz has written ten books, has supervised business activities in 129 countries, and has consulted in 20 countries, and currently writes a monthly blog and posts on social media daily.She is one of fewer than 100 people in the U.S. to hold the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designation in two different industries. Liz is also an award-winning association board directorhttps://www.wbsllc.com/linkedin.com/in/lizwebercmc

When Liz talks, her clients listen.Liz is an advisor to boards of directors, business owners, and CSuite leaders. She's a leadership, strategic and succession planning consultant, speaker, andauthor.Liz helps her clients focus on the right things at the right time to get the right impact. As a result, her clients measurably improve their performance, profits, and workplace culture.Liz has been named a Top Leadership Influencer, an Organizational Culture Champion, and a Top HR Influencer to Watch.Liz has written ten books, has supervised business activities in 129 countries, and has consulted in 20 countries, and currently writes a monthly blog and posts on social media daily.She is one of fewer than 100 people in the U.S. to hold the Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) designations; the highest earned designation in two different industries. Liz is also an award-winning association board director⁠https://www.wbsllc.com/⁠⁠linkedin.com/in/lizwebercmc⁠

Are you ready to remove your mask and uncover your true self?In this week's episode of The Prosperity Approach, I sit down with the incredible Cheryl Knowlton to debunk the authenticity myth and explore what it really means to be authentic in today's world.Cheryl is a Certified Speaking Professional (CSP), CEO of Dynamite Productions, author, and expert in real estate with over 25 years of experience. She specializes in activating authenticity in leaders and teams using personality assessments like the Enneagram. She's also a certified Enneagram coach, Fascinate Certified Advisor and ICF certified coach blending personality insights with actionable strategies to inspire her audiences.From personal struggles to embracing her divine identity, Cherly takes us on a journey of self-discovery and self-love. Tune in!—I Am a Child of God:1.I am a child of God,And he has sent me here,Has given me an earthly homeWith parents kind and dear.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.2.I am a child of God,And so my needs are great;Help me to understand his wordsBefore it grows too late.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.3.I am a child of God.Rich blessings are in store;If I but learn to do his will,I'll live with him once more.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.4.I am a child of God.His promises are sure;Celestial glory shall be mineIf I can but endure.Lead me, guide me, walk beside me,Help me find the way.Teach me all that I must doTo live with him someday.Words: Naomi Ward Randall, 1908–2001. © 1957 IRI. Fourth verse © 1978 IRIMusic: Mildred Tanner Pettit, 1895–1977. © 1957 IRI. Arr. by Darwin Wolford, b. 1936. Arr. © 1989 IRI—✨ Effortless success for the ambitious & god-centered woman begins here. Learn more about The Prosperity Approach here: https://allysonchavez.com/—Key Takeaways:00:00 Intro 02:55 The authenticity myth 09:54 Discovering the real you with the Enneagram test 18:35 Recognizing and taking off our masks 25:25 Our relationship with God 31:48 Why we become inauthentic 39:27 Outro—Additional Resources:- Reach out to Cheryl Knowlton: Website: https://www.cherylknowlton.com/LinkedIn: https://www.linkedin.com/in/cherylknowlton/Instagram: https://www.instagram.com/cherylknows/Books: https://www.amazon.com/stores/author/B084R97MLM- Reach out to me on social media:InstagramFacebookLinkedInThe Prosperity Approach is a podcast showing ambitious, God-centered women how to master their inner game so they can lay down the struggle, manifest their dreams, and LOVE life as they go.- Follow the podcast on your favorite app, so you never miss an episode! Click HERE.- I'd be so grateful and honored if you took the time to leave a rating and review.

Key Takeaways:The Authenticity Equation: Mike's formula for creating genuine connections through honesty, humility, and vulnerability.Why vulnerability matters: Discover how emotional exposure fosters trust and empathy, even in high-stakes leadership.Sweaty palm conversations: How leaning into difficult discussions can unlock stronger relationships and higher performance.The power of listening: Learn why a “safe space” starts with listening and how leaders can use this to inspire better communication.Lessons in resilience: From losing a baseball career to becoming a best-selling author and speaker, Mike shares how life's toughest moments often lead to our biggest transformations.Addressing Polarization in Leadership and Society:Mike and John discuss the challenges of navigating today's polarized world and how leaders can foster authentic dialogue. From national conversations to corporate boardrooms, they emphasize the importance of listening and creating space for diverse perspectives. Mike shares his belief that while disagreements are natural, mutual understanding and connection are possible when we approach each other with curiosity, humility, and vulnerability.Key Insight: "Most of the things we take personally aren't personal. If we can approach conversations with the intention to understand rather than to convince, we open the door to authentic and meaningful connections."Quotable Moments:“Authenticity isn't just brutal honesty—it's honesty minus self-righteousness, plus vulnerability.” – Mike Robbins“Be easy to impress and hard to offend. It will change your life.” – Mike's mentorResources Mentioned:Mike Robbins' Website: Mike-Robbins.comBooks by Mike Robbins: We're All in This Together, Bring Your Whole Self to WorkConnect with Mike: https://www.linkedin.com/in/mrobbins/Next Steps:Visit LiveLikeALeader.show for more inspiring episodes.Dive into Mike's world of leadership at Mike-Robbins.com.Connect with Mike at https://www.linkedin.com/in/mrobbins/ and connect with me at https://www.linkedin.com/in/johnbates/-----Mike Robbins is the author of five books, Focus on the Good Stuff, Be Yourself Everyone Else is Already Taken, Nothing Changes Until You Do, Bring Your Whole Self to Work, and We're All in This Together, which have been translated into fifteen different languages.As an expert in teamwork, leadership, and emotional intelligence, Mike delivers keynotes and seminars (both in-person and virtually) that empower people, leaders, and teams to engage in their work, collaborate, and perform at their best. Through his speeches, seminars, consulting, and writing, Mike teaches important techniques that allow individuals and organizations to be more appreciative, authentic, and effective.His clients include: Google, Wells Fargo, Microsoft, Walmart, Schwab, LinkedIn, Deloitte, the U.S. Department of Labor, Gap, Harvard University, Coca-Cola, Disney, Chevron, eBay, Kaiser, Airbnb, UC Berkeley, the NBA, Pixar, Genentech, Adobe, the Oakland A's, and many others. Mike is a member of the National Speakers Association and is one of less than 10% of the professional speakers in the world to have earned the prestigious Certified Speaking Professional (CSP) designation from the National Speakers Association.He has been featured on NPR, ABC News, the Oprah radio network, and in the Harvard Business Review, Fast Company, the New York Times, the Economist, the Wall Street Journal, and many others. He was a regular contributor to Forbes and is the creator and host of the popular podcast, We're All In This Together. ----- John Bates provides 1:1 Executive Communications Coaching, both in-person and online, as well as large and small group training. Sign up for his free weekly micro-trainings at https://johnbates.com/mini-trainings and create a great leadership communications habit that makes you the kind of leader who inspires trust, loyalty and connection.

Karl Mecklenburg, former Denver Broncos captain and All-Pro linebacker, defied the odds as a college walk-on and 12th-round draft pick to become one of the NFL's most versatile players. With six Pro Bowl appearances, three Super Bowl appearances, and an induction into the Denver Broncos Ring of Fame, Karl's career exemplifies resilience, determination, and leadership. Today, as a Certified Speaking Professional (CSP), Karl shares his inspiring "Six Keys to Success," blending humor, motivation, and actionable strategies for achieving goals in sports, business, and life.SHOW SUMMARYIn this Selling from the Heart podcast episode, Larry Levine and Darrell Amy sit down with NFL legend Karl Mecklenburg to explore his "Six Keys to Success" and their application to sales and leadership. Karl discusses preparation, decisiveness, authenticity, resilience, forgiveness, and goal setting as fundamental principles for achieving success. Drawing on his experiences on the football field and in life, Karl shares practical advice for sales professionals to overcome challenges, build trust, and pursue their goals with purpose and integrity.KEY TAKEAWAYSPreparation is Key: Success in both sales and sports hinges on preparation. Take the time to thoroughly prepare for meetings, calls, and opportunities.Be Decisive: Quick, well-informed decisions can create momentum and change outcomes.Authenticity Matters: Genuine connections build trust and relationships. Inauthenticity can quickly damage rapport.Resilience in the Face of Challenges: Embrace obstacles as opportunities for growth. High pain tolerance and persistence are necessary for long-term success.Forgiveness is Essential: Letting go of past mistakes—both yours and others'—is crucial for moving forward.Goal-Driven Success: Set actionable short-term goals that align with your long-term vision to maintain focus and motivation.QUOTES TO REMEMBER"Preparation allows you to be decisive." — Karl Mecklenburg"Success is not just the game; it's the preparation before the game." — Karl Mecklenburg"Success is overcoming obstacles on the way to your dreams." — Karl Mecklenburg"You should run into obstacles; otherwise, you're not pushing hard enough." — Karl Mecklenburg"If you can't admit there's an issue, there is no way to move forward." — Karl MecklenburgFOLLOW THE CONVERSATION:Connect with Karl MecklenburgKarl's Mecklenburg's LinkedIn.Connect with Larry and DarrellDarrell Amy's LinkedInLarry Levine's LinkedInSelling from the Heart websiteADDITIONAL RESOURCES:Order Larry Levine's book, Selling in a Post-Trust World:Get it on Barnes & Noble and access exclusive content!SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose

Tom Shay's experiences as a fourth generation small business owner provide him with the knowledge and background to present tried and proven ideas to assist owners, managers, and staff with the day to day operation of their business. During the 25 plus years that Tom was a part of the family business, the businesses were ongoing laboratories for the techniques that Tom shares. He presents proven and time tried ideas on the topics of business strategy, marketing, staff education, sales, and financial management. A native of Fort Smith, Arkansas, Tom started his first job working in his grandfather's general store. Tom moved to Florida to join his parents in the family operation they had purchased in 1971. Over the next 26 years, the Shay family owned and operated three businesses. In 1997, Tom sold the business to devote full time to the development of educational program as well as writing magazine columns and books. In addition to providing proven business building ideas through his writings in over 80 trade publications, Tom has authored twelve books on small business management and a college text book on small business accounting. As a speaker, Tom earned the Certified Speaking Professional (CSP) distinction, an honor that has been earned by less than 8% of speakers worldwide. As a magazine columnist, Tom received three Jesse H. Neal award nominations, the most prestigious editorial honors in the field of business-to-business journalism. --- Support this podcast: https://podcasters.spotify.com/pod/show/dylanconroy/support

In this episode, we explore the relationship between mindfulness and emotional intelligence. Join me and my guest as we discuss how being aware of our emotions and the emotions of others can significantly impact our ability to navigate conflicts effectively. About our guest: Scott Dutton is a leading authority in conflict resolution, with a career that spans decades of impactful work across multiple industries. As the Breakthrough Speaker of the Year in 2021, he has been recognized for his engaging, insightful, and highly interactive presentations that have reached more than 50,000 professionals worldwide. Scott is not only Australia's top Certified Virtual Trainer but also holds the prestigious Certified Speaking Professional (CSP) accreditation, placing him among the elite speakers globally. His groundbreaking creation, Conflict Intelligence® (CI), is a simple yet powerful tool that empowers individuals and organizations to navigate and resolve conflicts through collaborative understanding and emotional intelligence. With a rare ability to blend humor and depth, Scott's workshops and keynotes leave a lasting impression, fostering transformation and connection. As the Founder and Director of Fighting Fair, Australia's leading conflict resolution consultancy, Scott's expertise is widely sought by leaders in government, corporate, health, and education sectors. His academic background includes a Bachelor of Social Work and a Bachelor of Science with a major in psychology, providing him with a solid foundation in human behavior and conflict dynamics. A member of several professional organizations, including the Australian Association of Social Workers and the Australian Dispute Resolution Association, Scott is also a Nationally Accredited Mediator. His passion lies in helping individuals and teams build self-awareness, create meaningful dialogue, and turn conflict into opportunities for growth, all while ensuring the experience is uplifting and enjoyable. Follow Our Guest: Website: https://scottdutton.com.au/ https://fightingfair.com.au/ Youtube: https://www.youtube.com/user/fightingfair Instagram: https://www.instagram.com/scottdutton_ Facebook: https://www.facebook.com/fightingfair Follow Us On: Instagram: https://www.instagram.com/thestevehodgson/ https://www.instagram.com/sharewithsteve/ Episode Highlights: 00:00:00 - The Role of Mindfulness in Emotional Intelligence 00:02:56 - Strategies to Enhance Emotional Intelligence 00:04:33 - Awareness of Emotions in Ourselves and Others 00:06:41 - Empathy and Understanding in Conflict 00:08:46 - The Psychology of Blame and Ego

Emotional intelligence plays a crucial role in handling conflict. In this episode, Scott Dutton shares how mindfulness and self-awareness can transform tough conversations. Learn how differing perspectives can lead to conflict, but also how understanding those differences is key to moving forward. Scott explained how expectations often fuel conflict and provided practical strategies for managing it with emotional intelligence. Your journey to better communication starts here! About our guest: Scott Dutton is a leading authority in conflict resolution, with a career that spans decades of impactful work across multiple industries. As the Breakthrough Speaker of the Year in 2021, he has been recognized for his engaging, insightful, and highly interactive presentations that have reached more than 50,000 professionals worldwide. Scott is not only Australia's top Certified Virtual Trainer but also holds the prestigious Certified Speaking Professional (CSP) accreditation, placing him among the elite speakers globally. His groundbreaking creation, Conflict Intelligence® (CI), is a simple yet powerful tool that empowers individuals and organizations to navigate and resolve conflicts through collaborative understanding and emotional intelligence. With a rare ability to blend humor and depth, Scott's workshops and keynotes leave a lasting impression, fostering transformation and connection. As the Founder and Director of Fighting Fair, Australia's leading conflict resolution consultancy, Scott's expertise is widely sought by leaders in government, corporate, health, and education sectors. His academic background includes a Bachelor of Social Work and a Bachelor of Science with a major in psychology, providing him with a solid foundation in human behavior and conflict dynamics. A member of several professional organizations, including the Australian Association of Social Workers and the Australian Dispute Resolution Association, Scott is also a Nationally Accredited Mediator. His passion lies in helping individuals and teams build self-awareness, create meaningful dialogue, and turn conflict into opportunities for growth, all while ensuring the experience is uplifting and enjoyable. Follow Our Guest: Website: https://scottdutton.com.au/ https://fightingfair.com.au/ Youtube: https://www.youtube.com/user/fightingfair Instagram: https://www.instagram.com/scottdutton_ Facebook: https://www.facebook.com/fightingfair Follow Us On: Instagram: https://www.instagram.com/thestevehodgson/ https://www.instagram.com/sharewithsteve/ Episode Highlights: 00:00 - Episode Trailer 03:13 - Scott's personal story 07:39 - Transitioning into conflict resolution 09:11 - Key learnings from working with parents and adolescents 12:59 - Shifting mindset in conflict 16:29 - The model for difficult conversations 23:50 - The role of emotional intelligence 27:01 - Strategies to increase emotional intelligence 30:25 - Daily non-negotiables for health and wellness 42:10 - Defining success 44:18 - Biggest teachers in life 45:53 - The most difficult conversations 47:04 - Advice from your 100-year-old self

Welcome to the Financial Freedom & Wealth Trailblazers Podcast! In this episode, we dive into practical strategies and insights that can elevate your conversations, strengthen your relationships, and enhance your overall quality of life. Amy P. Castro, MA, CSP is a recognized Performance Communication® expert, speaker, author, and blogger. She brings her communication expertise combined with 20+ years of business experience to help you conquer your biggest problems, including hiring the right employees to serve your customers and how to attract and retain life-long customers. She knows how to help professionals like you solve their biggest challenges in growing their leaders and teams and getting customers to stick to you like glue! Amy holds a Bachelor's Degree in Journalism from the George Washington University and a Master's Degree in Human Communication Theory from the University of Northern Colorado. She also holds the prestigious “Certified Speaking Professional” (CSP) status conferred by the National Speakers Association (NSA). The CSP is the highest earned designation in NSA and fewer than 20% of members worldwide hold this status.  Amy is a proud U.S. Air Force veteran, having served as a captain in the public affairs career field. After leaving the Air Force, she founded her company The Performance Communication Group in 1994. She is also the author of the books Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done and The Secrets of Effective Leadership Communication. Amy uses her humor, down-to-earth style, REAL stories, and fun, practical activities to create customized and engaging programs focused on Performance Communication®: Assertive Communication techniques that are Positive, Purposeful, and Practical. Her customized programs allow participants to leave her sessions ready to put new skills into action immediately. Connect with Amy here: https://www.linkedin.com/in/amypcastro/ https://www.facebook.com/unapologeticallyassertive www.amycastro.com Grab the freebie here: Grab the Leadership Communication Toolkit: bit.ly/commforleaders =================================== If you enjoyed this episode, remember to hit the like button and subscribe. Then share this episode with your friends. Thanks for watching the Financial Freedom & Wealth Trailblazers Podcast. This podcast is part of the Digital Trailblazer family of podcasts. To learn more about Digital Trailblazer and what we do to help entrepreneurs, go to DigitalTrailblazer.com. Are you a coach, consultant, expert, or online course creator? Then we'd love to invite you to our FREE Facebook Group where you can learn the best strategies to land more high-ticket clients and customers.  Request to join here:  https://www.facebook.com/groups/profitablecoursecreators QUICK LINKS:  APPLY TO BE FEATURED: https://app.digitaltrailblazer.com/podcast-guest-application GET MORE CLIENTS: https://app.digitaltrailblazer.com/client-acquisition-accelerator-pdf DIGITAL TRAILBLAZER: https://digitaltrailblazer.com/ JOIN OUR FREE FACEBOOK GROUP: https://www.facebook.com/groups/profitablecoursecreators

In this episode of Speakernomics, host Kenneth "Shark" Kinney, speaks with several of NSA's Certified Speaking Professionals. This esteemed group sheds light on the significance and impact of acquiring the Certified Speaking Professional (CSP) designation in the speaking industry. In this session, guests will: Highlight the CSP designation as a marker of legitimacy and an essential differentiator in marketing that assures clients of professionalism and commitment. Discuss the evaluation process, and emphasize investing in high-quality video presentations and maintaining meticulous documentation of speaking engagements. Recommend connecting with mentors and leveraging resources from the National Speakers Association (NSA) to navigate the CSP certification journey efficiently. In this episode, you'll hear from: Frank Kitchen, CSP Rob Ferre, CSP Krista Neher, CSP Genie Snyder, CSP Heather Younger, CSP Michelle McCullough, CSP John Chen, CSP Lisa Ryan, CSP Mike Mooney, CSP Learn more about your ad choices. Visit megaphone.fm/adchoices

Today, I have the pleasure of featuring Chantal Cornelius, the founder of Appletree Marketing. Chantal's deep-seated curiosity has always been her superpower, helping her build amazing relationships in the business world and discovering what makes a great speaker. We dive into Chantal's unique approach to marketing, which is all about meeting the emotional needs of clients and making genuine connections. She shares some great stories from her public speaking experience, the importance of adaptability, and her path to achieving the Certified Speaking Professional (CSP) designation.We'll also get the lowdown on her "Standout Strategies" for connecting with clients: certainty, connection, contribution, growth, and significance. These strategies are pure gold for anyone looking to grow their business and connect on a deeper level with clients. Tune in for inspiration and practical advice!You'll learn about:The importance of building strong relationships with clients through emotional connections How to you break through initial impressionsStrategies for making emotional connections with clients.Marketing strategies for client satisfaction. The power of focusing on meeting clients' emotional needs, not just growthYou can reach Chantal at: chantal@appletreeuk.com Website: https://appletreeuk.com/Instagram: https://www.instagram.com/chantal_appletreemarketing/LinkedIn: https://uk.linkedin.com/in/chantalcorneliusA little about me: I began my career as a teacher, was a corporate trainer for many years, and then found my niche training & supporting business owners, entrepreneurs & sales professionals to network at a world-class level. My passion is working with motivated people, who are coachable and who want to build their businesses through relationship marketing and networking (online & offline). I help my clients create retention strategies, grow through referrals, and create loyal customers by staying connected. In appreciation for being here, I have a couple of items for you: A LinkedIn Checklist for setting up your fully optimized Profile: An opportunity to test drive the Follow Up system I recommend by taking the 3 Card Sampler—you won't regret it. Connect with me: http://JanicePorter.com https://www.linkedin.com/in/janiceporter/ https://www.facebook.com/janiceporter1 Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page.Do you have some feedback or questions about this episode? Leave a note in the comment section...

Allison Shapira, MPA, CSP, is a former opera singer turned entrepreneur, keynote speaker, and international expert in leadership communication. She is the Founder/CEO of Global Public Speaking LLC, a certified woman-owned small business that teaches speaking skills to leaders so that they can build better client relationships, inspire their teams, and confidently lead their organizations into the future. She teaches a graduate-level course at the Harvard Kennedy School and has spent 20 years developing leadership communication programs for Fortune 50 companies, government agencies, and non-profit organizations. She has worked with prime ministers and their cabinets and CEOs and their leadership teams, teaching them authentic leadership as a way to inspire their constituents and teams. She also travels around the world with the nonprofit Vital Voices Global Partnership, teaching leadership communication to help women leaders grow their business, run for office, or launch a nonprofit. Allison is a Certified Speaking Professional (CSP) and a Certified Virtual Presenter. She holds a master's degree in public administration from the Harvard Kennedy School and is an internationally-renowned singer/songwriter who uses music as a way to help others find their voice and their courage to speak. As an avid tech enthusiast, Allison has incorporated artificial intelligence into her keynotes, workshops and coaching to help people improve their speaking skills. More broadly, she is researching the intersection of AI and authenticity and what that means for the future of human connection. Allison is the author of Speak with Impact: How to Command the Room and Influence Others (HarperCollins Leadership), which was a Washington Post best-seller, and the new companion e-guide Speak with Impact VIRTUALLY. She has spoken at the Fortune Most Powerful Women Next Gen Summit, the Most Powerful Women in Banking LEAD Conference, and was a finalist for 2017 Woman Business Owner of the Year by the National Association of Women Business Owners, San Diego Chapter. A lifelong learner and world traveler who has taught public speaking on nearly every continent, Allison can ask for directions in ten languages but can only understand the responses in four. One of the proudest moments of her life was singing the National Anthem for the Boston Red Sox at Fenway Park. Allison had a number of amazing insights during our conversation. Some of them include: “[There is so much value in public speaking in] not reading every single person's body language” (8:05). “[Our perceptions of] body language expressions can be accurate, but they're not necessarily related to us or what we're saying” (9:05). “What I'm doing is co-creating a reality between me and each member of the audience” (10:30). “I'm always very intentional about the energy I'm creating with myself so that I can perform at my best” (12:20). “'It depends' is one of my favorite answers because very few issues are binary” (15:45). “I'm always someone who's loved to learn new things. I love going from not knowing to knowing” (16:10). “Why you?” (24:35). “You're not the center of attention. Your message is the center of attention” (26:00). “I do [need validation]” (29:05). “I don't just do this work as a job. The work that I do is an extension of who I am and what I believe and how I want to show up in this world” (29:35). “It's hard to balance the strategy of running the company with the creativity of making new content” (31:30). “AI is going to affect every part of our lives in ways we can control and ways we can't control” (34:20). “When you're speaking, you're actually engaging the audience in conversation” (41:10). “[Executive presence is] a way of speaking and acting that makes others take notice and listen” (41:30). “Confidence comes from a belief in our ability to affect a positive outcome” (43:05). “The amount of time you spend preparing for a presentation is based on two key factors: how well you know the material and how important the occasion is” (45:50). “Opera music is so rigid and folk music is so make it up as you go” (52:05). “Public speaking is closer to folk music than to opera” (52:45). “We are sometimes too close to who we are to really tap into what drives us the most” (57:05). “I am a super empowered, growth-oriented citizen of the world” (57:55). “When we tap into our own emotions, we actually tap into the emotions of our audience” (1:01:25). “The more personal I am in my songwriting, the more the audience relates to my journey” (1:02:25). “Clarity is a muscle, and we learn how to build that muscle” (1:05:15). “Your energy affects the energy of all the other people in the room” (1:05:25). Additionally, you can connect with Allison on LinkedIn. I'd also encourage you to purchase Allison's book, Speak with Impact: How to Command the Room and Influence Others, anywhere books are sold. You can also subscribe to her newsletter here, find her personal website here, and find the Global Public Speaking website here. Thank you so much to Allison for coming on the podcast! I wrote a book called “Shift Your Mind” that was released in October of 2020, and you can order it on Amazon and Barnes and Noble. Additionally, I have launched a company called Strong Skills, and I encourage you to check out our new website https://www.strongskills.co/. If you liked this episode and/or any others, please follow me on Twitter: @brianlevenson or Instagram: @Intentional_Performers. Thanks for listening.

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Interview With Book Writing Coach Cathy FyockYou Have a Book Inside You, But How Do You Get It Out?#Author #BookCoach #CathyFyockHi, and welcome to the show!On today's show I have the pleasure of welcoming author, certified speaker and book coach Cathy Fyock to talk about how writing a book can be a powerful strategy for growing your business, your brand, and your influence.Cathy is a member of the National Speakers Association and has been a Certified Speaking Professional (CSP) for 20+ years. Since starting her business in 2014 she has helped more than 200 professionals become published authors. And she believes that authors change the world, one word at a time.On today's content rich call, Cathy shares powerful insights into what it takes to take your idea for a book all the way through to the first draft in only a few weeks. So, if you're an aspiring author, or maybe you've started and are finding the going tougher than you'd like, then this call will introduce you to a proven model for getting that book you have inside you onto the page with minimum stress and delay. You already know that a book could open the doors for prestigious speaking, coaching, and consulting engagements, could be the calling card that grabs the attention of your hottest prospects, or could open the floodgates for media attention. Whether you've tried before and couldn't get traction, whether it's just too overwhelming, or whether you believe you don't have time, Cathy knows how to get the job done! To learn more, or to contact Cathy directly, click the link below.Disclosure of Material Connection: This is a “sponsored post.” My Future Business is disclosing this in accordance with the Federal Trade Commission's 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

In this episode of the Big Success podcast, Troy Hazard, a business growth expert, shares his strategic approach to business, especially when it comes to acquisitions. He also talks about future-proofing businesses and emphasizes the importance of understanding the purpose behind deals. In this interview, Hazard advises entrepreneurs to step back from daily operations and focus on strategic thinking when scaling a business. He suggests identifying key metrics and goals that align with personal values and professional aspirations. This shift in focus towards the broader scope of things can be a game-changer for small business owners looking to become leaders of larger organizations.About Troy Hazard:Troy Hazard is an entrepreneurial genius with over three decades of extensive business experience. He has founded and nurtured 13 businesses, turned around companies making enormous losses, and consulted for countless successful firms like Goodyear, Baskin Robbins, Subway, and Fisher & Paykel. His remarkable talents earned him the prestigious role of Global President of the Entrepreneurs' Organization, which he considers one of his greatest challenges. Hazard's vast experiences have provided him with valuable insights into organizational workings and customer mindsets, particularly in the franchise space where he has been a leading consultant for 30 years. Leveraging this expertise, he serves as a Certified Speaking Professional (CSP), hosting hugely successful business TV shows in Australia, his cable TV talk show "Gettin' Down 2 Business" reaching 30 million US homes weekly, and regularly co-hosting "The Big Biz Show" radio program with 1.5 million listeners.Please click here to learn more about: https://troyhazard.com/About Brad SugarsInternationally known as one of the most influential entrepreneurs, Brad Sugars is a bestselling author, keynote speaker, and the #1 business coach in the world. Over the course of his 30-year career as an entrepreneur, Brad has become the CEO of 9+ companies and is the owner of the multimillion-dollar franchise ActionCOACH®. As a husband and father of five, Brad is equally as passionate about his family as he is about business. That's why, Brad is a strong advocate for building a business that works without you – so you can spend more time doing what really matters to you. Over the years of starting, scaling and selling many businesses, Brad has earned his fair share of scars. Being an entrepreneur is not an easy road. But if you can learn from those who have gone before you, it becomes a lot easier than going at it alone.Please click here to learn more about Brad Sugars: https://bradsugars.com/Learn the Fundamentals of Success for free:The Big Success Starter: https://results.bradsugars.com/thebigsuccess-starter

In this podcast episode, Heather recounts her early inspiration from Reverend Jesse Jackson's compelling speeches, sparking a desire to communicate with impact. Initially steering towards law, she discovered her passion for public speaking through feedback in mock trials.   Transitioning through diverse career paths, Heather honed her skills, drawing motivation from influential figures like Shep Hyken. With steadfast determination, she earned the prestigious Certified Speaking Professional (CSP) designation, signifying excellence recognized by the National Speakers Association.   Reflecting on her journey, Heather encourages listeners to persevere towards their dreams, emphasizing the power of support and continuous improvement. Discover how holding onto dreams, diligent effort, and a supportive network propelled Heather from aspiration to achievement, inspiring others to pursue their own aspirations.

Henry talks with Dr Adam Fraser, a Certified Speaking Professional (CSP) with over 20 years of experience as an event and keynote speaker. Produced by Rob Kelly.

Kristin Arnold – Do you have/need a strategic plan? You've probably been told that you need a business plan, or a marketing plan, but do you have a Strategic Plan? I asked my friend Kristin Arnold to come on and talk about how a strategic plan is different than those other plans, what it is and why you should have one, regardless of the size of your business. Listen to this new episode for insight into strategic planning and two different ways you can go about it for your business. Kristin is considered to be the foremost expert on moderating panel discussions and emceeing events.  She is the author of seven books, has a MBA in Marketing Strategy, inducted into the Speakers Hall of Fame, and earned the Certified Speaking Professional (CSP) designation and the Certified Professional Facilitator | Master (CPF|M) designation. Here's a link to Kristin's page for creating your down and dirty strategic plan: https://extraordinaryteam.com/quick-strategic-plan/  Contact Kristin: https://extraordinaryteam.com Social: Find Kristin on LinkedIn at https://www.linkedin.com/in/kristinjarnold/ If you have any questions about anything in this, or any of my podcasts, or have a suggestion for a topic or guest, please reach out directly to me at Alan@WeddingBusinessSolutions.com or visit my website Podcast.AlanBerg.com Please be sure to subscribe to this podcast and leave a review (thanks, it really does make a difference). If you want to get notifications of new episodes and upcoming workshops and webinars, you can sign up at www.ConnectWithAlanBerg.com  My new book: “Stop Selling and Help Them Buy Weddings & Events” is out now!It's the book you helped me write, by asking for things that weren't already in my other books. Get your copies today!Paperback:

Welcome to Season 4, Episode 11. Today's guest is Dr. Michael Soon Lee, a fifth-generation Chinese American. He overcame prejudice, systemic discrimination, and depression to become a TV and film producer, an actor, a top-producing real estate broker, and the Dean of a university business school. HeI was the first Asian to earn the "Certified Speaking Professional" (CSP) designation in the history of the National Speakers Association and has spoken over 1,000 times around the world to major companies that include Coca-Cola, Chevron, Boeing, General Motors, just to name a few. Michael is the author of several marketing books with a multicultural focus including Cross-Cultural Selling for Dummies, Black Belt Negotiating, and Opening Doors: Selling to Multicultural Real Estate Clients. Additionally, he takes this knowledge of cultural awareness and speaks at special events, cruises, and more. His latest book is Beyond the Bamboo Curtain: Understanding America's Invisible Minority. Part memoir, Asian American History book, and self-improvement guide, Michael puts the history of Asian Americans within the context of his life experiences. If you like what we do, please share, follow, and like us in your podcast directory of choice or on Instagram @AAHistory101. For previous episodes and resources, please visit https://asianamericanhistory101.libsyn.com or social media links at http://castpie.com/AAHistory101. If you have any questions, comments or suggestions, email us at info@aahistory101.com.

Jacqueline Nagle is a renowned speaker, mentor, and strategist, celebrated for her profound impact on organizations, leaders, and individuals across various sectors. With a distinguished career characterized by resilience, strategic innovation, and a deep commitment to empowering voices, Jacqueline holds the prestigious title of Certified Speaking Professional (CSP), a testament to her expertise and excellence in professional speaking. This global designation places her among the elite 12% of speakers worldwide recognized for their speaking proficiency and professional ethics. Her journey is marked by a unique blend of adversity and triumph, from navigating the challenges of being publicly cancelled by a prominent A-lister to building a 7-figure business that revolutionizes professional speaking. Jacqueline's strategies and insights have quadrupled conversion rates for major corporations, elevated profiles, and significantly increased revenues, showcasing her unparalleled ability to transform businesses and individuals alike through the power of effective communication. Beyond her business achievements, Jacqueline's personal narrative is one of overcoming profound professional and personal firestorms. This experience has imbued her with a passionate commitment to mentorship, especially in helping others navigate their own challenges and realize their potential. Her work is a testament to the belief that resilience, strategic thinking, and authentic communication can drive remarkable change and success. Jacqueline's educational background is equally impressive, with certifications as a Master Practitioner of NLP, Master Hypnotherapist and a Diploma of Coaching from The Coaching Institute. These qualifications underscore her holistic approach to mentorship, combining psychological insights with practical strategies to foster growth and transformation. As a speaker, Jacqueline has captivated audiences worldwide, delivering more than 210 workshops across 15 topics and presenting at over 150 events. Her ability to engage and inspire her listeners has not only earned her exceptional feedback but has also solidified her reputation as a leading voice in professional speaking and strategic communication. In every aspect of her work, Jacqueline Nagle embodies the principles of leadership, influence, and the transformative power of voice. Her story and insights within this episode offer invaluable lessons for anyone looking to enhance their communication skills, overcome adversity and lead with impact.   Connect with Jacqueline: Instagram - @jacqueline.t.speaks Instagram - @anygiventuesday_ Website - www.anygiventuesday.com.au LinkedIn - www.linkedin.com/in/jacqueline-nagle/   Disclaimer: Important Notice The information provided in Share Podcast is for general informational purposes only. We are not experts in the discussed subjects, and our opinions are personal. While we aim for accuracy, we don't guarantee the completeness or reliability of the information. This podcast should not be considered a substitute for professional advice. Always consult qualified experts for specific advice. We are not liable for any decisions made based on the podcast content. The opinions expressed are those of individuals and not representative of any affiliated entities. The content is protected by copyright and unauthorized use is prohibited.

"Michelle shares with us how connections are critical to increasing your courage muscle." An executive coach, people expert, and CEO of Executive Essentials, Michelle inspires organizations and individuals to build real relationships and get real results. Having worked with Fortune 500, non-profit, university, and government clients, she's identified the common struggle… it's people challenges. When asked by her young son what she does, she simply replied, “I help people work better together.” This purpose has driven her work with clients large and small, including JPMorgan, J&J, Deutsche Bank, Michigan State University, MetLife, Sony, Ernst & Young, the Department of Environmental Protection, and Madison Square Garden. Highly sought after for her energetic, engaging, and authentic presentations. She holds a Certified Speaking Professional (CSP) designation from the National Speaker's Association, placing her within the top 3% of speakers. Don't forget to follow CB, comment, rate, review, and subscribe to the show on your preferred platform! ⭐️⭐️⭐️⭐️⭐️ Rating/reviews: https://lovethepodcast.com/courage Listen on your favorite platform: ▶️ Apple Podcast: https://apple.co/34Q2dcI ▶️ iHeart Radio: https://ihr.fm/3sKaUgM ▶️ Amazon: https://amzn.to/36j2DZz ▶️ Spotify: https://spoti.fi/3I6jXzc Websites: ➡️ Courage Consulting: https://courage-consultant.com/ ➡️ KeynoteSpeaking: https://courage-consulting.com/speaker/ ➡️ Coaching Association: https://www.acec-association.org/ ➡️ Master Corporate Executive Coach Certification: https://acec-association.org/master-corporate-executive-coach-certification/ Social Media:

The Certified Speaking Professional™ (CSP®) is a professional designation that provides independent proof of a speaker's expertise and professionalism. It's a promise to clients and meeting planners that you are a reliable and engaging speaker.  In this episode of Speakernomics Jennifer Elder, CPA, CSP® discussed the benefits of earning the designation and the process to achieve it. You can find the CSP® resources featured in this episode at www.nsaspeaker.org/CSP.   In this episode you will learn more about:  Meeting planners and clients often prefer CSP's® because they have confidence in their professionalism and capabilities.  Why speakers, regardless of applying for the CSP® or not, should download the CSP® spreadsheet and begin tracking their presentations immediately.   Practical tips and insights on the application process.   The specific criteria that need to be met when applying for your designation.     Answer our Question!   Head over to www.Speakernomics.com/voicemail and leave us a voicemail answering our question and we may use your recording on an upcoming episode of Speakernomics!   Question: If you have not earned your CSP® yet, what is the first step you'll take towards that goal this week?    Who is Jennifer Elder, CSP®, CPA?  Jennifer Elder is a highly sought-after speaker, emcee, and author who creates an interactive and fun experience that gets the audience to think differently and act strategically.     As a CSP, Jennifer has spoken in 47 states and six countries, averaging 80+ presentations a year.   She has spoken at Microsoft, Lowes, Dollar Tree, Marriott, and Perdue.  She has presented at conferences for The Association of International Chartered Accountants, Sage Software, the American Society of Association Executives, and the Society for Human Resource Management.  Learn more about your ad choices. Visit megaphone.fm/adchoices

What if your workplace was a destination your employees couldn't wait to arrive at every day? You may think it's a far-fetched idea, but Joe Mull, begs to differ. He's an author, leadership coach, and a passionate advocate for turning workplaces into environments where employees don't just survive but thrive. Joe has a wealth of experience and insights to share, from his background in performing arts and student affairs, to leading learning development for one of the largest healthcare systems in the US. This episode is packed with engaging conversations about upgrading the employee experience, the competitive edge of a four-day work week, and the psychology behind job satisfaction.Ever wondered why some employees stick around while others are quick to exit? Our second segment is dedicated to deciphering just that. We delve into Joe's research-backed findings on retention and turnover, emphasizing the three key areas employers need to win in: ideal job, meaningful work, and a great boss. But that's not all. In the age of remote and hybrid working, the role of managers and leaders is evolving. We discuss how to lead effectively from afar and foster a healthy workplace culture that nurtures trust and loyalty. Joe also introduces his book, Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work, championing a humane approach to the employee experience. If you're searching for fresh perspectives and practical strategies to level up your leadership game, this episode is a must-listen.About JoeKnown as a dynamic, engaging speaker, Joe Mull teaches leaders and business owners how to be better bosses and make work “work for all”. He is the author of three books: Cure for the Common Leader, No More Team Drama, and his latest, Employalty: How to Ignite Commitment and Keep Top Talent in the New Age of Work. He is founder of the BossBetter Leadership Academy and the host of the globally popular Boss Better Now podcast, ranked in the Top 100 of all management podcasts (Apple). As a thought leader and subject matter expert, Joe brings decades of real-world experience to his writing and speaking. He previously served as head of Learning & Development for Physician Services at the University of Pittsburgh Medical Center (UPMC), where he directed learning strategy and implementation for one of the largest physician groups in the U.S. Prior to his years of service in healthcare, he spent a decade working in leadership and program development roles in student affairs in higher education.Joe holds the coveted Certified Speaking Professional™ (CSP®) designation from the National Speakers Association (NSA). Held by fewer than 20% of professional speakers worldwide, the CSP is the speaking profession's international measure of speaking excWe need your help to get the Lead Culture podcasts in front of more leaders! There are three simple things you can do that truly help us: Review us on Apple podcasts Subscribe - we're available wherever you listen to podcasts. Share - let your friends know about the podcast by sharing your favorite episode on social media!

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks with the CEO, Keynote Speaker & Consultant of The B3 Method Institute, Amy Vetter.Amy Vetter is a unique blend of a CPA, yoga instructor, and technologist. She leverages this diverse background to help individuals and businesses find balance and bliss. During our conversation, Amy emphasized the importance of self-awareness and the need for moments of stillness and silence.She believes we can optimize our productivity and overall well-being by disconnecting from our fast-paced, left-brain-dominated world and tuning into our intuition. This approach is about taking drastic changes over time.Instead, Amy encourages individuals to start small with intentional habits, such as focusing on breathing and taking moments to reset the central nervous system.Amy acknowledges that everyone's journey to mindfulness is unique. It takes time for individuals to be ready to embrace mindfulness practices. She also recognizes the stress experienced by professionals, particularly CPAs and entrepreneurs.To address this, she developed a methodology outlined in her book "Business Balance and Bliss." This methodology focuses on understanding stressors and using mindfulness and collaboration techniques to create bliss and maintain happiness.Amy also emphasizes the need for self-awareness and intentional thoughts to shape our perception and reality. She offers resources such as books, webinars, and consulting services to help individuals and organizations achieve work-life harmony. She aims to transform workplaces into destinations where employees are happy and fulfilled.Key Points from the Episode:Amy Vetter's work and role as CEO of the B3 Method InstituteImportance of incorporating mindfulness into leadership and work-life harmonyAmy's background as a CPA, yoga instructor, and technologistNeed for self-awareness and moments of stillness and silenceDisconnecting from the frenetic left brain and listening to intuitionStarting small with intentional habits and focusing on breathAcknowledging that everyone's journey is unique and takes timeAmy's methodology outlined in her book "Business Balance and Bliss"Using mindfulness and collaboration techniques to create bliss and maintain happinessAbout Amy Vetter:Amy Vetter, CPA, CITP, CGMA, MBA, and Certified Speaking Professional (CSP), is a highly accomplished CEO, keynote speaker, consultant, and author. She is the creator of the B3 Method® for Business, Balance & Bliss, which has empowered countless individuals across various industries and career levels to reach their full potential in work and life.As a prominent figure in the accounting and finance profession, Amy has been recognized as one of the "Most Powerful Women in Accounting" by the AICPA and CPA Practice Advisor and a Top 100 Most Influential Person by Accounting Today. She contributes her expertise to publications like AICPA's Journal of Accountancy, Accounting Today, CPA Practice Advisor, Inc.com, and Entrepreneur.com.Amy's diverse background, including an MBA and entrepreneurial experience, has made her a skilled C-suite executive and corporate board member. She is well-versed in cloud technology, business transformation, and go-to-market strategies for scaling businesses nationally and internationally.Through her books, "