Podcasts about recruiters

Why Customer Success Can't Be Automated (And What AI Can Actually Do) In this special year-end episode of the FutureCraft GTM Podcast, hosts Ken Roden and Erin Mills sit down with Amanda Berger, Chief Customer Officer at Employ, to tackle the biggest question facing CS leaders in December 2026: What can AI actually do in customer success, and where do humans remain irreplaceable? Amanda brings 20+ years at the intersection of data and human decision-making—from AI-powered e-commerce personalization at Rich Relevance, to human-led security at HackerOne, to now implementing AI companions for recruiters. Her journey is a masterclass in understanding where the machine ends and the human begins. This conversation delivers hard truths about metrics, change management, and the future of CS roles—plus Amanda's controversial take that "if you don't use AI, AI will take your job." Unpacking the Human vs. Machine Balance in Customer Success Amanda returns with a reality check: AI doesn't understand business outcomes or motivation—humans do. She reveals how her career evolved from philosophy major studying "man versus machine" to implementing AI across radically different contexts (e-commerce, security, recruiting), giving her unique pattern recognition about what AI can genuinely do versus where it consistently fails. The Lagging Indicator Problem: Why NRR, churn, and NPS tell you what already happened (6 months ago) instead of what you can influence. Amanda makes the case for verified outcomes, leading indicators, and real-time CSAT at decision points. The 70% Rule for CS in Sales: Why most churn starts during implementation, not at renewal—and exactly when to bring CS into the deal to prevent it (technical win stage/vendor of choice). Segmentation ≠ Personalization: The jumpsuit story that proves AI is still just sophisticated bucketing, even with all the advances in 2026. True personalization requires understanding context, motivation, and individual goals. The Delegation Framework: Don't ask "what can AI do?" Ask "what parts of my job do I hate?" Delegate the tedious (formatting reports, repetitive emails, data analysis) so humans can focus on what makes them irreplaceable. Timestamps 00:00 - Introduction and AI Updates from Ken & Erin 01:28 - Welcoming Amanda Berger: From Philosophy to Customer Success 03:58 - The Man vs. Machine Question: Where AI Ends and Humans Begin 06:30 - The Jumpsuit Story: Why AI Personalization Is Still Segmentation 09:06 - Why NRR Is a Lagging Indicator (And What to Measure Instead) 12:20 - CSAT as the Most Underrated CS Metric 17:34 - The $4M Vulnerability: House Security Analogy for Attribution 21:15 - Bringing CS Into Sales at 70% Probability (The Non-Negotiable) 25:31 - Getting Customers to Actually Tell You Their Goals 28:21 - AI Companions at Employ: The Recruiting Reality Check 32:50 - The Delegation Mindset: What Parts of Your Job Do You Hate? 36:40 - Making the Case for Humans in an AI-First World 40:15 - The Framework: When to Use Digital vs. Human Touch 43:10 - The 8-Hour Workflow Reduced to 30 Minutes (Real ROI Examples) 45:30 - By 2027: The Hardest CX Role to Hire 47:49 - Lightning Round: Summarization, Implementation, Data Themes 51:09 - Wrap-Up and Key Takeaways Edited Transcript Introduction: Where Does the Machine End and Where Does the Human Begin? Erin Mills: Your career reads like a roadmap of enterprise AI evolution—from AI-powered e-commerce personalization at Rich Relevance, to human-powered collective intelligence at HackerOne, and now augmented recruiting at Employ. This doesn't feel random—it feels intentional. How has this journey shaped your philosophy on where AI belongs in customer experience? Amanda Berger: It goes back even further than that. I started my career in the late '90s in what was first called decision support, then business intelligence. All of this is really just data and how data helps humans make decisions. What's evolved through my career is how quickly we can access data and how spoon-fed those decisions are. Back then, you had to drill around looking for a needle in a haystack. Now, does that needle just pop out at you so you can make decisions based on it? I got bit by the data bug early on, realizing that information is abundant—and it becomes more abundant as the years go on. The way we access that information is the difference between making good business decisions and poor business decisions. In customer success, you realize it's really just about humans helping humans be successful. That convergence of "where's the data, where's the human" has been central to my career. The Jumpsuit Story: Why AI Personalization Is Still Just Segmentation Ken Roden: Back in 2019, you talked about being excited for AI to become truly personal—not segment-based. Flash forward to December 2026. How close are we to actual personalization? Amanda Berger: I don't think we're that close. I'll give you an example. A friend suggested I ask ChatGPT whether I should buy a jumpsuit. So I sent ChatGPT a picture and my measurements. I'm 5'2". ChatGPT's answer? "If you buy it, you should have it tailored." That's segmentation, not personalization. "You're short, so here's an answer for short people." Back in 2019, I was working on e-commerce personalization. If you searched for "black sweater" and I searched for "black sweater," we'd get different results—men's vs. women's. We called it personalization, but it was really segmentation. Fast forward to now. We have exponentially more data and better models, but we're still segmenting and calling it personalization. AI makes segmentation faster and more accessible, but it's still segmentation. Erin Mills: But did you get the jumpsuit? Amanda Berger: (laughs) No, I did not get the jumpsuit. But maybe I will. The Philosophy Degree That Predicted the Future Erin Mills: You started as a philosophy major taking "man versus machine" courses. What would your college self say? And did philosophy prepare you in ways a business degree wouldn't have? Amanda Berger: I actually love my philosophy degree because it really taught me to critically think about issues like this. I don't think I would have known back then that I was thinking about "where does the machine end and where does the human begin"—and that this was going to have so many applicable decision points throughout my career. What you're really learning in philosophy is logical thought process. If this happens, then this. And that's fundamentally the foundation for AI. "If you're short, you should get your outfit tailored." "If you have a customer with predictive churn indicators, you should contact that customer." It's enabling that logical thinking at scale. The Metrics That Actually Matter: Leading vs. Lagging Indicators Erin Mills: You've called NRR, churn rate, and NPS "lagging indicators." That's going to ruffle boardroom feathers. Make the case—what's broken, and what should we replace it with? Amanda Berger: By the time a customer churns or tells you they're gonna churn, it's too late. The best thing you can do is offer them a crazy discount. And when you're doing that, you've already kind of lost. What CS teams really need to be focused on is delivering value. If you deliver value—we all have so many competing things to do—if a SaaS tool is delivering value, you're probably not going to question it. If there's a question about value, then you start introducing lower price or competitors. And especially in enterprise, customers decide way, way before they tell you whether they're gonna pull the technology out. You usually miss the signs. So you've gotta look at leading indicators. What are the signs? And they're different everywhere I've gone. I've worked for companies where if there's a lot of engagement with support, that's a sign customers really care and are trying to make the technology work—it's a good sign, churn risk is low. Other companies I've worked at, when customers are heavily engaged with support, they're frustrated and it's not working—churn risk is high. You've got to do the work to figure out what those churn indicators are and how they factor into leading indicators: Are they achieving verified outcomes? Are they healthy? Are there early risk warnings? CSAT: The Most Underrated Metric Ken Roden: You're passionate about customer satisfaction as a score because it's granular and actionable. Can you share a time where CSAT drove a change and produced a measurable business result? Amanda Berger: I spent a lot of my career in security. And that's tough for attribution. In e-commerce, attribution is clear: Person saw recommendations, put them in cart, bought them. In hiring, their time-to-fill is faster—pretty clear. But in security, it's less clear. I love this example: We all live in houses, right? None of our houses got broken into last night. You don't go to work saying, "I had such a good night because my house didn't get broken into." You just expect that. And when your house didn't get broken into, you don't know what to attribute that to. Was it the locked doors? Alarm system? Dog? Safe neighborhood? That's true with security in general. You have to really think through attribution. Getting that feedback is really important. In surveys we've done, we've gotten actionable feedback. Somebody was able to detect a vulnerability, and we later realized it could have been tied to something that would have cost $4 million to settle. That's the kind of feedback you don't get without really digging around for it. And once you get that once, you're able to tie attribution to other things. Bringing CS Into the Sales Cycle: The 70% Rule Erin Mills: You're a religious believer in bringing CS into the sales cycle. When exactly do you insert CS, and how do you build trust without killing velocity? Amanda Berger: With bigger customers, I like to bring in somebody from CX when the deal is at the technical win stage or 70% probability—vendor of choice stage. Usually it's for one of two reasons: One: If CX is gonna have to scope and deliver, I really like CX to be involved. You should always be part of deciding what you're gonna be accountable to deliver. And I think so much churn actually starts to happen when an implementation goes south before anyone even gets off the ground. Two: In this world of technology, what really differentiates an experience is humans. A lot of our technology is kind of the same. Competitive differentiation is narrower and narrower. But the approach to the humans and the partnership—that really matters. And that can make the difference during a sales cycle. Sometimes I have to convince the sales team this is true. But typically, once I'm able to do that, they want it. Because it does make a big difference. Technology makes us successful, but humans do too. That's part of that balance between what's the machine and what is the human. The Art of Getting Customers to Articulate Their Goals Ken Roden: One challenge CS teams face is getting customers to articulate their goals. Do customers naturally say what they're looking to achieve, or do you have a process to pull it out? Amanda Berger: One challenge is that what a recruiter's goal is might be really different than what the CFO's goal is. Whose outcome is it? One reason you want to get involved during the sales cycle is because customers tell you what they're looking for then. It's very clear. And nothing frustrates a company more than "I told you that, and now you're asking me again? Why don't you just ask the person selling?" That's infuriating. Now, you always have legacy customers where a new CSM comes in and has to figure it out. Sometimes the person you're asking just wants to do their job more efficiently and can't necessarily tie it back to the bigger picture. That's where the art of triangulation and relationships comes in—asking leading discovery questions to understand: What is the business impact really? But if you can't do that as a CS leader, you probably won't be successful and won't retain customers for the long term. AI as Companion, Not Replacement: The Employ Philosophy Erin Mills: At Employ, you're implementing AI companions for recruiters. How do you think about when humans are irreplaceable versus when AI should step in? Amanda Berger: This is controversial because we're talking about hiring, and hiring is so close to people's hearts. That's why we really think about companions. I earnestly hope there's never a world where AI takes over hiring—that's scary. But AI can help companies and recruiters be more efficient. Job seekers are using AI. Recruiters tell me they're getting 200-500% more applicants than before because people are using AI to apply to multiple jobs quickly or modify their resumes. The only way recruiters can keep up is by using AI to sort through that and figure out best fits. So AI is a tool and a friend to that recruiter. But it can't take over the recruiter. The Delegation Framework: What Do You Hate Doing? Ken Roden: How do you position AI as companion rather than threat? Amanda Berger: There's definitely fear. Some is compliance-based—totally justifiable. There's also people worried about AI taking their jobs. I think if you don't use AI, AI is gonna take your job. If you use AI, it's probably not. I've always been a big fan of delegation. In every aspect of my life: If there's something I don't want to do, how can I delegate it? Professionally, I'm not very good at putting together beautiful PowerPoint presentations. I don't want to do it. But AI can do that for me now. Amazingly well. What I'm really bad at is figuring out bullets and formatting. AI does that. So I think about: What are the things I don't want to do? Usually we don't want to do the things we're not very good at or that are tedious. Use AI to do those things so you can focus on the things you're really good at. Maybe what I'm really good at is thinking strategically about engaging customers or articulating a message. I can think about that, but AI can build that PowerPoint. I don't have to think about "does my font match here?" Take the parts of your job that you don't like—sending the same email over and over, formatting things, thinking about icebreaker ideas—leverage AI for that so you can do those things that make you special and make you stand out. The people who can figure that out and leverage it the right way will be incredibly successful. Making the Case to Keep Humans in CS Ken Roden: Leaders face pressure from boards and investors to adopt AI more—potentially leading to roles being cut. How do you make the case for keeping humans as part of customer success? Amanda Berger: AI doesn't understand business outcomes and motivation. It just doesn't. Humans understand that. The key to relationships and outcomes is that understanding. The humanity is really important. At HackerOne, it was basically a human security company. There are millions of hackers who want to identify vulnerabilities before bad actors get to them. There are tons of layers of technology—AI-driven, huge stacks of security technology. And yet no matter what, there's always vulnerabilities that only a human can detect. You want full-stack security solutions—but you have to have that human solution on top of it, or you miss things. That's true with customer success too. There's great tooling that makes it easier to find that needle in the haystack. But once you find it, what do you do? That's where the magic comes in. That's where a human being needs to get involved. Customer success—it is called customer success because it's about success. It's not called customer retention. We do retain through driving success. AI can point out when a customer might not be successful or when there might be an indication of that. But it can't solve that and guide that customer to what they need to be doing to get outcomes that improve their business. What actually makes success is that human element. Without that, we would just be called customer retention. The Framework: When to Use Digital vs. Human Touch Erin Mills: We'd love to get your framework for AI-powered customer experience. How do you make those numbers real for a skeptical CFO? Amanda Berger: It's hard to talk about customer approach without thinking about customer segmentation. It's very different in enterprise versus a scaled model. I've dealt with a lot of scale in my last couple companies. I believe that the things we do to support that long tail—those digital customers—we need to do for all customers. Because while everybody wants human interaction, they don't always want it. Think about: As a person, where do I want to interact digitally with a machine? If it's a bot, I only want to interact with it until it stops giving me good answers. Then I want to say, "Stop, let me talk to an operator." If I can find a document or video that shows me how to do something quickly rather than talking to a human, it's human nature to want to do that. There are obvious limits. If I can change my flight on my phone app, I'm gonna do that rather than stand at a counter. Come back to thinking: As a human, what's the framework for where I need a human to get involved? Second, it's figuring out: How do I predict what's gonna happen with my customers? What are the right ways of looking and saying "this is a risk area"? Creating that framework. Once you've got that down, it's an evolution of combining: Where does the digital interaction start? Where does it stop? What am I looking for that's going to trigger a human interaction? Being able to figure that out and scale that—that's the thing everybody is trying to unlock. The 8-Hour Workflow Reduced to 30 Minutes Erin Mills: You've mentioned turning some workflows from an 8-hour task to 30 minutes. What roles absorbed the time dividend? What were rescoped? Amanda Berger: The roles with a lot of repetition and repetitive writing. AI is incredible when it comes to repetitive writing and templatization. A lot of times that's more in support or managed services functions. And coding—any role where you're coding, compiling code, or checking code. There's so much efficiency AI has already provided. I think less so on the traditional customer success management role. There's definitely efficiencies, but not that dramatic. Where I've seen it be really dramatic is in managed service examples where people are doing repetitive tasks—they have to churn out reports. It's made their jobs so much better. When they provide those services now, they can add so much more value. Rather than thinking about churning out reports, they're able to think about: What's the content in my reports? That's very beneficial for everyone. By 2027: The Hardest CX Role to Hire Erin Mills: Mad Libs time. By 2027, the hardest CX job to hire will be _______ because of _______. Amanda Berger: I think it's like these forward-deployed engineer types of roles. These subject matter experts. One challenge in CS for a while has been: What's the value of my customer success manager? Are they an expert? Or are they revenue-driven? Are they the retention person? There's been an evolution of maybe they need to be the expert. And what does that mean? There'll continue to be evolution on that. And that'll be the hardest role. That standard will be very, very hard. Lightning Round Ken Roden: What's one AI workflow go-to-market teams should try this week? Amanda Berger: Summarization. Put your notes in, get a summary, get the bullets. AI is incredible for that. Ken Roden: What's one role in go-to-market that's underusing AI right now? Amanda Berger: Implementation. Ken Roden: What's a non-obvious AI use case that's already working? Amanda Berger: Data-related. People are still scared to put data in and ask for themes. Putting in data and asking for input on what are the anomalies. Ken Roden: For the go-to-market leader who's not seeing value in AI—what should they start doing differently tomorrow? Amanda Berger: They should start having real conversations about why they're not seeing value. Take a more human-led, empathetic approach to: Why aren't they seeing it? Are they not seeing adoption, or not seeing results? I would guess it's adoption, and then it's drilling into the why. Ken Roden: If you could DM one thing to all go-to-market leaders, what would it be? Amanda Berger: Look at your leading indicators. Don't wait. Understand your customer, be empathetic, try to get results that matter to them. Key Takeaways The Human-AI Balance in Customer Success: AI doesn't understand business outcomes or motivation—humans do. The winning teams use AI to find patterns and predict risk, then deploy humans to understand why it matters and what strategic action to take. The Lagging Indicator Trap: By the time NRR, churn rate, or NPS move, customers decided 6 months ago. Focus on leading indicators you can actually influence: verified outcomes, engagement signals specific to your business, early risk warnings, and real-time CSAT at decision points. The 70% Rule: Bring CS into the sales cycle at the technical win stage (70% probability) for two reasons: (1) CS should scope what they'll be accountable to deliver, and (2) capturing customer goals early prevents the frustrating "I already told your sales rep" moment later. Segmentation ≠ Personalization: AI makes segmentation faster and cheaper, but true personalization requires understanding context, motivation, and individual circumstances. The jumpsuit story proves we're still just sophisticated bucketing, even with 2026's advanced models. The Delegation Framework: Don't ask "what can AI do?" Ask "what parts of my job do I hate?" Delegate the tedious (formatting, repetitive emails, data analysis) so humans can focus on strategy, relationships, and outcomes that only humans can drive. "If You Don't Use AI, AI Will Take Your Job": The people resisting AI out of fear are most at risk. The people using AI to handle drudgery and focusing on what makes them irreplaceable—strategic thinking, relationship-building, understanding nuanced goals—are the future leaders. Customer Success ≠ Customer Retention: The name matters. Your job isn't preventing churn through discounts and extensions. Your job is driving verified business outcomes that make customers want to stay because you're improving their business. Stay Connected To listen to the full episode and stay updated on future episodes, visit the FutureCraft GTM website. Connect with Amanda Berger: Connect with Amanda on LinkedIn Employ Disclaimer: This podcast is for informational and entertainment purposes only and should not be considered advice. The views and opinions expressed in this podcast are our own and do not represent those of any company or business we currently work for/with or have worked for/with in the past.

Jen Gaster: How she sold her business to her team (and kept the tax bill at zero)Jen Gaster launched HR Heads in 2008 at the height of the financial crisis with a six-month-old baby and zero income security.17 years later, she runs three brands, 22 people, and just completed an Employee Ownership Trust (EOT) transaction.Tax-free exit, 5-year payout. The employees own the business when the mortgage is paid off.One week after they completed the deal, Rachel Reeves changed the rules.EOT payments are now taxable for anyone doing it after the budget.Jen got in just in time.But here's what makes this story different.She built the business with her husband Rupert. Same office but separate brands and working processes (They've literally only attended one client meeting together in their entire lives!)This week on The RAG Podcast, Jen tells the full story.We cover:Starting a business during the 2008 financial crash with a babyWorking with your spouse without destroying your marriageWhy she admits "I don't think I'm a brilliant man manager"The EOT transaction and how they structured a tax-free exitHow Rachel Reeves' budget changed the rules one week after they completedWhy legacy mattered more than a trade saleThis isn't about building an empire.It's about a founder who wanted to reward the people who built the business with her and managed to do it without a tax bill.If you've ever wondered whether there's another way to exit, this episode has the blueprint.__________________________________________Episode Sponsor: AtlasAdmin is a massive waste of time. That's why there's Atlas, the AI-first recruitment platform built for modern agencies.It doesn't only track CVs and calls. It remembers everything. Every email, every interview, every conversation. Instantly searchable, always available. And now, it's entering a whole new era.With Atlas 2.0, you can ask anything and it delivers. With Magic Search, you speak and it listens. It finds the right candidates using real conversations, not simply look for keywords.Atlas 2.0 also makes business development easier than ever. With Opportunities, you can track, manage and grow client relationships, powered by generative AI and built right into your workflow.Need insights? Custom dashboards give you total visibility over your pipeline. And that's not theory. Atlas customers have reported up to 41% EBITDA growth and an 85% increase in monthly billings after adopting the platform.No admin. No silos. No lost info. Nothing but faster shortlists, better hires and more time to focus on what actually drives revenue.Atlas is your personal AI partner for modern recruiting.Don't miss the future of recruitment. Get started with Atlas today and unlock your exclusive RAG listener offer at https://recruitwithatlas.com/therag/__________________________________________Episode Sponsor: HoxoEvery recruitment founder is investing in LinkedIn.Spending thousands on Recruiter licences.Building connections. Posting content. Growing networks.But here's the question almost no one can answer:How much revenue is LinkedIn actually bringing into your business?Most founders have thousands of connections but no clear process to turn that attention into cash.That's the problem we solve.At Hoxo, we help recruitment founders build predictable revenue systems on LinkedIn, not just noise or vanity metrics.Our clients are turning LinkedIn into £100K–£300K in new billings within months, using their existing networks and a simple repeatable process.To show you how it works, we've created a short training video exclusively for RAG listeners.In less than 10 minutes,...

You've identified your transferable skillset.You've validated it with a certification.Now comes the part most service members feel unprepared for, the job search.In this episode of the Military Transition Academy Podcast, we sit down with Tiffany Bradbury, a former Air Force recruiter with 15 years of experience who has navigated two military transitions and now works as a recruiter with Reliant Critical Infrastructure. Tiffany offers a behind-the-curtain look at how recruiters actually evaluate candidates and what separates those who get interviews from those who don't.Tiffany walks us through how her first transition fell short, what she did differently the second time, and why preparation, clarity, and relationship-building made all the difference. She breaks down why saying “I'll do anything” hurts your job search, how recruiters review resumes and LinkedIn profiles, and why “veteran” alone isn't enough to stand out.You'll also learn what professionalism looks like from a recruiter's perspective, how to manage your job search like a project, and what staffing agencies really do, including what to watch for and how to spot red flags.This episode is a must-listen for service members and veterans who want to stop guessing, start competing, and approach their job search with confidence and intention.Key takeaways include:• How to think like a recruiter• What makes a candidate competitive, not just qualified• Common job search mistakes veterans make• How networking drives real opportunities• What recruiters look for before, during, and after interviews

Episode 141 - Our last for 2025. As parting words for the year we talk about the things we would tell a new recruiter to pass on some wise advice.

Thanks for all of your support this year x-------------------------Sponsors - Claim your exclusive savings from our partners with the links below:Sourcewhale - Check Out Sourcewhale & Claim Your Exclusive Offer Here.Raise - Check Out Raise & Claim Your Exclusive Offer Here.-------------------------Extra Stuff:Learn more about our online skills development platform Hector here: https://bit.ly/47hsaxeJoin 6,000+ other recruiters levelling up their skills with our Limitless Learning Newsletter here: https://limitless-learning.thisishector.com/subscribe-------------------------Get in touch:Linkedin: https://www.linkedin.com/in/hishemazzouz/-------------------------

AI is accelerating at a rate faster than at any point in recruitment history. New tools are emerging monthly. Employers are experimenting without clear guardrails. And agency owners are left wondering which developments will matter - and which are just noise. In this episode, I sit down with Matt Alder, talent acquisition futurist and host of Recruiting Future, to cut through the hype and focus on the realities of AI in recruitment today. With more than 25 years tracking technology's impact on talent acquisition, Matt brings a long-term perspective few others can match. We explore the shift from experimentation to adoption, including real examples of employers using AI to conduct live voice interviews with candidates. Matt breaks down where AI is already delivering value, where it's still falling short, and why trust has become the most important currency in recruitment. He explains the three human skills that will keep recruiters indispensable - networks, relationships, and influence - and why agencies who double down on these strengths will rise above the noise. We also discuss the two competing futures unfolding right now: Recruiting Utopia vs Recruiting Dystopia. Matt closes with a prediction about agentic AI - a future where candidate agents and employer agents negotiate autonomously. It sounds futuristic, but Matt believes it's entirely feasible and may reshape the industry faster than people expect. If you're a recruitment leader looking to stay ahead of technological change, this episode offers clarity, direction, and a practical roadmap for the years ahead. TAKEAWAYS - Why the pace of AI innovation is unlike anything the recruitment industry has seen - How employers are already using AI to conduct voice interviews - Why trust is eroding - and how recruiters can rebuild it - The three human skills that keep recruiters relevant - Why outreach automation isn't effective yet - How candidate-facing AI may disrupt faster than employer tech - The two competing futures: Recruiting Utopia vs Dystopia - What agentic AI could mean for hiring and recruiter influence TIMESTAMPS 4:23 Matt's background and the evolution of TA tech 7:19 What HR/IT convergence reveals about the future 10:29 AI hype vs practical reality 14:18 Where AI is already improving recruitment processes 21:14 Why AI interviews may enhance candidate experience 26:24 Categories of AI tools shaping workflows 32:45 Why automation isn't fixing outreach 40:20 Networks, relationships, influence - the future skillset 47:02 The erosion of trust and how recruiters can differentiate 52:16 Recruiting Utopia vs Recruiting Dystopia 55:04 The agentic AI future 57:48 What agency owners must pay attention to now GUEST BIO Matt Alder is a talent acquisition futurist, international speaker, author, and host of Recruiting Future, the number one podcast in the recruitment industry. Over the past 11 years, he has interviewed hundreds of leaders and innovators across the global TA landscape. Matt advises employers on innovation and technology strategy and has been studying recruitment technology since the late 1990s. GUEST LINKS LinkedIn: https://www.linkedin.com/in/mattalder/ Recruiting Future Podcast: http://www.recruitingfuture.com CONNECT WITH MARK WHITBY FREE Strategy Call: https://recruitmentcoach.com/strategy-session/ LinkedIn: https://www.linkedin.com/in/mwhitby/ Instagram: https://www.instagram.com/recruitmentcoach/ Subscribe to The Resilient Recruiter: https://plinkhq.com/i/1489513354

EPISODE SHOW NOTES — The Outbound & Discovery Playbook: How Elite Recruiters Close More Deals (with Conor Kline) (The Elite Recruiter Podcast with Benjamin Mena) 1. EPISODE HOOK Most recruiters think their problem is lead generation. Conor Kline reveals the truth: your real bottleneck is your sales process — and it's costing you clients, deals, and revenue.

In this special TLO Ask a Recruiter episode, Leah Ova dives into the realities of senior-level hiring with Amy Lentz, Chief People Officer at Toms and the HR strategist behind Hack Your HR. Amy breaks down why the path to director, VP, and C-suite roles feels so different and how seasoned candidates can successfully position themselves for leadership roles. From networking that actually moves the needle to navigating salary expectations and switching industries later in your career, this conversation delivers practical, grounded guidance for anyone aiming for their next big step.

Episode 140 covers news outlining who are the largest staffing firms in Australia by revenue, an acquisition by Norwest Recruitment and latest WEGA data. The government cutting jobs and sad news about a pioneer of the recruitment industry, Reed looses it's founder.

Music from: Three Quarter Ale, Sea Dog Slams Poems, Rowan and the Rose, Fugli, Brian Tinker Leo, Silent Lion, Bocca Musica, Whiskey Bards, Celtic Shores, Tania Opland and Mike Freeman, The Musical Blades, Dregs, Pride O' Bedlam, Faire to Middlin', Whiskey Bay Rovers, Pirates For Sail, Pirates Inc, Queen's_Gambit, Crimson Pirates, Henry Martin, Captain John Stout, Marc Gunn VISIT OUR SPONSORS Bawdy Podcast https://renfestbawdypodcast.libsyn.com/ Happy To Be Coloring Pages https://happytobecoloring.justonemore.website RESCU https://RESCU.org The 23 Patrons of the Podcast https://www.patreon.com/RenFestPodcast The Ren List http://www.therenlist.com SONGS Song 01: Shall We Gather By The Fire by Three Quarter Ale from Shall We Gather By The Fire www.facebook.com/pg/threequarterale Song 02: A Tale From the Devil's Tavern by Sea Dog Slams Poems from A Night at Devil's Tavern www.facebook.com/seadogslam/ Song 03: Arrow in the Knee by Rowan and the Rose from We Have Adventures www.rowanandtherose.com Song 04: Soup by Fugli from Fugli the Less than Unauthorized Bootleg Edition www.povera.com Song 05: The Songwriter by Brian Tinker Leo from Tinker's Rest www.facebook.com/tinkersings/ Song 06: Into the Medieval World by Silent Lion from Into the Medieval World www.silentlion.com/ Song 07: Bound for a Hangover by Bocca Musica from The Lusty Wench www.boccamusica.com Song 08: Devilish Mary by Whiskey Bards from The Recruiter...Free Rum Ain't Free www.facebook.com/whiskeybards/ Song 09: Good Drinking Weather by Celtic Shores from Let's Raise Another Pint www.matthughesmusic.com Song 10: Jack Monroe by Tania Opland and Mike Freeman from Cut To Rhythms https://opland-freeman.com/social.htm Song 11: Hollywood Pirate by The Musical Blades from Pieces of Eight www.musicalblades.com Song 12: Married to a Mermaid by Dregs from Do It Like You're Drunk www.the-dregs.net Song 13: Cheat Death by Pride O' Bedlam from Cheat Death www.prideofbedlam.com Song 14: The Wild Rover [10] by Faire to Middlin' from Kilts, Celts, & Kippers www.fairetomiddlin.com Song 15: Song for Albright by Whiskey Bay Rovers from Taverns and Tides www.facebook.com/whiskeybayrovers/ Song 16: Boatman by Pirates For Sail from Dark Side of the Lagoon www.piratesforsail.com/ Song 17: Mingulay Boat Song [21] by Pirates Inc from Drunk and Disorderly www.facebook.com/WeArePiratesInc/ Song 18: Madam Im A Darlin+ by Queen's_Gambit from Off The Board UNKNOW WEBSITE Song 19: Health to the Company [14] by Crimson Pirates from That's So Sad www.crimsonpirates.com/ Song 20: 20,000 Rubber Duckies by Henry Martin from Around the Bay UNKNOW WEBSITE Song 21: Friendship by Captain John Stout from Past, Present, & Future www.porterstout.com/ Song 22: Won't You Come With Me [03] by Marc Gunn from Happy Songs of Death www.marcgunn.com Song 23: The Mary Query by Hey Nunnie Nunnie from Hey Nunnie! Nunnie! www.heynunnienunnie.com/ Song 24: Longest Night Of The Year by Barleyjuice from This Is Why We Can't Have Nice Things www.barleyjuice.com   HOW TO CONTACT US Please post it on Facebook https://www.facebook.com/renfestmusic Please email us at renfestpodcast@gmail.com OTHER CREDITS Thee Bawdy Verson https://renfestbawdypodcast.libsyn.com/ The Minion Song by Fugli www.povera.com Valediction by Marc Gunn https://marcgunn.com/ HOW TO LISTEN Patreon https://www.patreon.com/RenFestPodcast Apple https://podcasts.apple.com/us/podcast/renaissance-festival-podcast/id74073024 Spotify https://open.spotify.com/show/76uzuG0lRulhdjDCeufK15?si=obnUk_sUQnyzvvs3E_MV1g Listennotes http://www.listennotes.com/podcasts/renaissance-festival-podcast-minions-1Xd3YjQ7fWx/

On this episode, I cover issues caused by the November Windows Updates, more industry layoffs, a software update from hell story and much more! Reference Links: https://www.rorymon.com/blog/ai-breaking-recruiter-trust-how-much-ram-is-enough-file-explorer-issues/

We get into the Headlines including updates on the Celtics & Bruins and Bill O'Brien getting support from Boston College as football head coach. Why his recruitment skills and experience are the main reasons to bring him back? Then, a Mashpee card store gets robbed and a Rhode Island high school is in hot water for bullying in the New England Nightly News. And, Abdul Carter was benched again last night and the Patriots should be thanking their lucky starts he didn't fall to them in the NFL Draft.

Emily Durham — aka Emily the Recruiter — is BACK on Pal's Podcast! One of our early guests (way before Episode 100), she returns for Episode 336 with even more insights, stories, and real talk about careers, creativity, and the future of work. Follow Emily: https://www.instagram.com/emily.the.recruiter/ https://www.instagram.com/clockinwithemily/ In this episode, we get into: - The behind-the-scenes of her podcast Clock In With Emily and navigating office politics - What brings her the most joy right now — from podcasting to live events - Job trends, AI, and what she's seeing change across the industry - The #1 question she gets asked: “How do I stand out in my career?” - Networking tips that actually make you memorable - Her thoughts on the future of work It's a fun, honest, and super practical conversation whether you're job hunting, building a creative career, or just here for the vibes.

S6 Ep9 – Peter Segal is a Principal at Ogilvie, a seasoned headhunter who has played a pivotal role in shaping executive teams for some of the world's leading tech and fintech firms across the UK, Europe, and the US. In this fascinating discussion, Peter Segal shares first-hand insights into the evolution of recruitment and startup culture over the past three decades. Together with hosts Shelley Bays and Bulent Osman, he explores the shifting landscapes of enterprise tech, the impact of cultural attitudes to risk, and the booms and busts that have defined the industry—from the dotcom era to today's AI gold rush. Peter Segal draws from a rich career, recounting the lessons learned from industry upheavals, the importance of self-awareness and mentorship for founders, and the enduring value of finding and nurturing the right talent.

Jeffrey Epstein's so-called “model visa” scheme was a carefully engineered system that used the glamour of the modeling industry as a cover to import and control young women, many from overseas. Recruiters—often women in his inner circle—lured victims with promises of fashion careers, sometimes backed by legitimate-looking modeling agencies and brand associations like Victoria's Secret. Once targeted, women were moved through a network of immigration loopholes, sham marriages, and legal paperwork that appeared legitimate to authorities. Epstein's connections to modeling agents such as Jean-Luc Brunel expanded his international reach, while his money paid for immigration lawyers, housing, and travel to keep the operation running without attracting suspicion. This infrastructure allowed him to maintain a steady supply of victims under the protection of legal status, making escape difficult and silence almost certain.The system thrived in the blind spots between law enforcement agencies, exploiting the fact that visa fraud and marriage records are rarely scrutinized unless tied to larger investigations. Even after Epstein's death, elements of this network remain intact: lawyers, recruiters, and agencies still in operation, and government files containing the hidden paper trail. Survivors face lingering consequences—fraudulent marriages, precarious immigration status, and the trauma of having their lives rewritten on paper to mask abuse. The scheme's success shows how predators can twist legitimate systems into tools of exploitation, offering a blueprint that could be reused unless those vulnerabilities are confronted and closed.to contact me:bobbycapucci@protonmail.com

How can we help recruiters advocate for us in a tough job market? According to people industry veteran Christy Honeycutt, our guest in episode 353, it starts with being kind and translating your experience into something a recruiter can understand. And even more importantly, it takes practice. In part 2 of our discussion with Christy, she translates deep experience in talent acquisition and recruitment that gives us insight into the current job market. You'll hear more details about the nuances of RPOs (recruitment process outsourcers), the difference between job hugging and job abandonment, and the importance of personal branding and differentiation. Stay until the end when Christy shares her reasons for turning down C-suite positions and how clarity on her long-term goals is carrying her forward into what's next. Now that you've heard someone model it for you, how will you translate your own experience? If you missed part 1 of our discussion with Christy, check out Episode 352 – People First: Systematizing Go-to-Market for Your Role with Christy Honeycutt (1/2). Original Recording Date: 09-30-2025 Topics – A Deeper Look at Recruitment Process Outsourcing (RPO), Translating Your Experience with 3 Wins, Bad Actors and Leadership in the People Industry, Today's Job Market and Life Outside the C-Suite 2:56 – A Deeper Look at Recruitment Process Outsourcing (RPO) When it comes to RPO (recruitment process outsourcing), is this a one-size-fits-all approach, or does it show up differently depending on what a company needs? In Christy's experience, most RPO organizations offer services like executive search, but they may offer full RPO, which usually involves hiring more than 500 people per year. Normally an RPO brings a mix of skills to the table. A client may want the RPO to take only talent acquisition or may want to control offer management, but they may want the RPO to take everything (attracting new talent, offer management, coordinating with HR for new employee onboarding). “If a company wants it a certain way, they can stop it at a certain point…. But most RPOs, full RPOs, is attraction to offer accepted and then it tees over to the HR team.” – Christy Honeycutt John has worked for companies where the recruitment or talent acquisition personnel were marked as contractors in the internal global address book but had company e-mail addresses. Would this mean the personnel are contracting directly with a company or working through an RPO? Christy says it could be either scenario. When she managed an RPO earlier in her career, they were most successful when the client encouraged the RPO to brand as the company. Someone might indicate they do recruitment for a specific company on LinkedIn but be an employee of an RPO. Christy tells us how important it is for the RPO to understand an organization's mission, vision, benefits, and culture because the RPO is often attracting talent and selling people on why they should apply and interview. “When you think about recruitment and talent acquisition, regardless, it's a lot of marketing because you've got a really cool position and you've got to find the perfect fit.” – Christy Honeycutt 5:55 – Translating Your Experience with 3 Wins Right now, recruiters and talent acquisition professionals have a distinct challenge. Many resumes look the same because candidates are using AI tools. “What people think is helping set them apart is actually making them look more similar. So now you've got recruiters and talent acquisition; they don't know if these are fake resumes. They don't know if they're real. And they're getting on the call with these people and finding out they are fake; they don't have any of this requirement.” – Christy Honeycutt Christy shares a little secret about learning recruitment. She gives the example of a recruiter needing to recruit for an executive level role in technology. Recruiters are encouraged to seek out and find the C-players to practice asking them questions, understand nuance, and grasp the terminology. This is a training exercise. Following this process, a recruiter would then have more credibility once they speak to the A-players they actually want to hire. “What I would encourage is if you are a C-player, you're not going to know it. Just be kind and know that the person you're talking to has never held a technical role (probably, most likely)…and might not understand half the stuff that you guys do. The acronyms aren't going to be the same. Just be gracious with them because the more you can help them translate your experience, the better you're going to be positioned to get you over the line…. They don't want to talk to 10 people to get 1 hire. They want to talk to 3 people to get a hire…. And remember that the TA, HR, recruiters, whatever you want to call them…there's a pretty good chance that they want to help you and that they're doing the job because they like people. And I think they get a bad rap.” – Christy Honeycutt Christy tells us about something called a slate (a group of 3-5 individuals who apply for a job that a recruiter will go and interview). Recruiters are using AI to help filter through applications. “The biggest thing I can tell you is be your own person. Be your own, authentic person. Have your stories of how you've shown up and shown out…. I tell everybody for every job that you've worked at, you need to have 3 wins…. Figure out…your top things that you accomplished at each role and have that and be ready to speak to it. And then…ask questions. Interview them too…. Make sure it's a culture fit for you.” – Christy Honeycutt Christy says things like the great resignation and quiet quitting are just behaviors that get repeated over time. Right now, there is a fearful state of job hugging. “We're job hugging. No one is hugging a job. People are trying to stay employed in the market. That's all it is.” – Christy Honeycutt Christy says if you are staying somewhere because you have a job and are not happy, figure out how to make yourself happy by determining it is not a fit, understanding your passions, and beginning your exit plan. “Companies are not our families. They are going to let us go. It's going to come down to the business.” – Christy Honeycutt It's important to keep the human element in mind if we are seeking a new role (the human element on both sides). Christy tells the story of a senior recruiter who called her about a conversation with a job candidate, and Christy knew the person was burned out, bored, and curious. “High performers are always open minded and curious, but if you fall in that category, figure it out sooner than later so you're not burning yourself out because then you're in a very dangerous situation. That job hugging is going to be job abandonment. You're going to get to boot. It's not going to be the other way around. It's just kind of level setting with your psyche.” – Christy Honeycutt 11:28 – Bad Actors and Leadership in the People Industry Going back to recruiters getting practice and experience from interviewing candidates, Nick looks at this from the lens that everyone needs at bats to gain experience. Though it may be batting practice for a recruiter, it is also practice for the candidate. We don't practice interviewing very often. Christy agrees it is practice on both sides and emphasizes that kindness is key. She's had multiple conversations with recruiters who didn't understand why a hiring manager did not want a specific candidate. We might never know all the effort a recruiter put into promoting us with a hiring manager. Some recruiters, however, should not be in their roles. Christy tells us about a time in her career when she was referred to as “The Kraken.” Christy managed a tight team of talent acquisition professionals who respected and loved her as a boss. They knew she had high expectations of her team. Christy's team members would have to launch programs for global clients within 30-60 days sometimes, for example. “So, my team had to be kind of like special ops because we managed the globe, and it was high pressure.” – Christy Honeycutt As she progressed in her career, Christy would be given individuals who were not performing on other teams. Before managing someone out of the business, Christy always gave people a chance to redeem themselves because until she met the person and they worked for her, she was only hearing one side of the story. Christy recounts being asked to join an RPO to clean it up. She met with each recruiter to understand the key metrics and performance indicators. Christy tells us that for any job opening (or job requisition) a recruiter was carrying at this time, they should be submitting 3-5 candidates for each job, and a manager would expect this within 2 weeks of the job opening. There was a specific recruiter who only submitted 2 candidates per week across 15 job openings, and Christy recounts the performance conversation with this person. “There are some people that are in roles that they shouldn't be that take advantage and kind of sit back….” – Christy Honeycutt As people gain seniority in talent acquisition and recruitment, sometimes you deal with people's egos. This is the exception and not the rule. John mentions it would probably be difficult to coast based on one's reputation in talent acquisition. Based on the metrics for success and open job requisitions, it should be obvious who is doing well and who isn't. Christy says this goes back to leadership. Maybe these individuals never had a boss who would hold them accountable. “If we go back to managers and leaders, most of them aren't trained, and a lot of them want to be liked.” – Christy Honeycutt Christy is the daughter of a Marine. This means the mission gets accomplished no matter what with the fewest amount of casualties. It's her job as the leader of a team to keep them focused on the mission and accomplishing it. Removing someone from the team may be the best option to keep the rest of the team on track in accomplishing a mission. “You're only as strong as your weakest link, so if your weakest link is not holding themselves accountable and respecting their team, then they're putting everybody else's jobs at risk. And unfortunately, there are bad actors in every industry, in every role, in every organization…and we've all seen them. They are like cancer. They really hurt retention. They hurt elevation. They are usually the ones taking credit, taking too long at lunch, whatever the case may be…we've all seen them…. It all comes down to behaviors.” – Christy Honeycutt Christy thinks leaders want to be liked and are afraid of having a complaint filed against them. For example, people might file a complaint because they were not doing their job and their manager held them accountable for not doing it. “It's weird to be in the people industry for so long because it's just behaviors. It's just humans.” – Christy Honeycutt Before someone shows up for work, we have no idea what may be going on in their life outside work. Christy encourages us to meet one another with more grace. “Those of you out there, if you're lucky enough to have a job and be employed, do the job. Because there's a lot of people that don't that will come in and do a better job than you. Honor yourself, honor your employer, and show up. But unfortunately, there's bad actors.” – Christy Honeycutt John directs the conversation back to hiring cycles. He has heard it's beneficial to apply for a job opening quickly and to be in the first wave of candidates but didn't really think about the why behind it. Christy tells us this varies based on the position, the job requirements, location, salary, and other factors. In fact, recruiters often have to reset unrealistic expectations from hiring managers (i.e. what a specific role salary should be). “If you think about a client and them opening a position, they probably needed that position 30 days before it was ever approved. So, there's already a ticking time on the recruiter whether that's fair or not because in the manager's mind that role opened the second they thought they needed it. Not when they requested it, not when it got approved, but when they realized in their brain, ‘I need this position filled,' that's when the clock starts for them. So, it's an unfair disadvantage for a recruiter.” – Christy Honeycutt Listen to Christy's description of a best-in-class 4-week process from job opening to making the right candidate an offer. 20:45 – Today's Job Market and Life Outside the C-Suite If we look at this through the lens of the current job market, how much do recruiters need to sell candidates on roles when there are hundreds of applications to sort through for a single job opening? “Tech is like recruitment, like marketing. It's always the first to go…until they realize…it went, and we need it. So, it's a boomerang effect with those industries…always has been, always will be.” – Christy Honeycutt Christy tells the story of being at the HR Tech conference with a young lady who was recently laid off from a tech company. This person walked from booth to booth and began networking with people in search of new roles and was able to leverage Christy to get some introductions. She had 5 interviews over the course of the 3-day event. “In the job market today, with recruiters not able to tell if it's an AI resume or not, with them being overloaded with a vast amount of resumes…the best thing that anybody can do is make sure that your personal brand is on point. Make sure that whatever it is that you're doing…you're sharing, you're engaging your community, and that you're seen doing it.” – Christy Honeycutt Christy was part of the same tech startup mentioned above and also lost her job. But she had been working on her personal brand before that happened. Christy was speaking at events, sharing with her community, doing podcasts, and doing many go-to-market things on behalf of her employer. Christy's heart goes out to others in her field who have been out of work for multiple years. Within 3 days of losing her role, Christy was offered 3 different C-suite positions. She turned them all down. “I've had that moment where I've realized that where I want to go and where I am are 2 different places…. If I put my focus on something, my energy is going to flow in that direction, and I need to make sure that's the direction I want to go…. Do I want to go be c-suite and kill myself for the next 4 years? …But the reason that gave me confidence is I'm 3 days without a job. I've got several job offers. And I realized, they don't care how I work with them. They just want to work with me, so why don't I go out on my own?” – Christy Honeycutt, on the internal discussions she's having after encountering job loss Christy understands she's in a gifted place only because she put in the work of giving back to her community before she was in a tough spot. Her efforts include things like hosting Inside the C-Suite and doing free mentoring and coaching for others. “It's because of all the goodwill I've done. My community paid it back tenfold. So set yourself apart in whatever it is that you're doing…. Where we are today is you have to have a differentiator, or you're going to be sitting on the shelf for 5 years.” – Christy Honeycutt Christy mentioned previously that it's lonely when someone takes a C-suite role. How did her conversations with executives on Inside the C-Suite together with her experience in talent acquisition and recruitment impact her decision to not take a C-suite role? Christy knows that she doesn't do anything halfway. If she were to take a C-suite role, she would be working 80 hours per week and traveling nonstop. Christy and her partner want to slow the pace down for their family, take time to travel, and do more purposeful things. She shares a story about Matthew McConaughey wanting to make the shift from romantic comedies to more serous roles to illustrate a shift of priority and focus. “Yeah, it crossed my mind. But it does not align with my long-term goal…. I realized I have a choice. You know, the universe has brought a lot of stuff to me. Is it because it's meant for me, or is it noise?” – Christy Honeycutt Christy has shown up, given to her community in a visible way, and found her voice. But taking a C-suite role right now is not where she wants to be. Some of the job offers Christy received came from people who had been on her podcast. Christy tells more of the story of being at HR Tech and the reactions people in the industry had to her being on the market. Christy plans to continue conversations with those people about ways they can work together moving forward. “I'm really good at certain things, which you guys have broken down and helped me understand. I repeatedly get asked for those things, and those are the things I like to do. So why not go do that? Why not go be a consultant and do the things that I really like to do for people and not do the things I don't like to do…? …I can just go do the fun stuff that they need my specialization in.” – Christy Honeycutt Christy wants to stay true to herself and honor the decision to increase bandwidth for her family. Many of the C-level executives Christy speaks to on her podcast love what they do, but they've had to learn to put themselves first. “I hear this more often than not. When they first start their organization, it's business business business. Their health fails. Their family fails. So, the ones that actually made it and recovered through that little spike and actually make it out on the other side very quickly flip to ‘take care of my body (my temple), my soul, my family, then my business. It's a battle for them.” – Christy Honeycutt At the time of this recording, Christy is thinking of starting her own firm, so she hopes she can take it slow enough to avoid these pitfalls. When we decide to slow the pace and do more of what we enjoy, can reflecting on those 3 wins from each previous job help us be confident that we can still get those wins without running at a hectic pace? Did Christy do this when thinking about what she wanted to do? Christy says she did not think about these for herself even though it would be her coaching to others in need of advice. “What I found interesting is that when you're looking for an answer, if you actually open your eyes, it's right there. It plays back to you. It plays back to you in conversations you have with people…. You often say what you need and what you want and where you're at, but you don't comprehend it. But if you hear someone you love, that you trust, repeat it back to you…it's almost like it gives you permission to accept it.” – Christy Honeycutt Sometimes instead of giving people advice, we need to act as a mirror and reflect back what they've said. Christy didn't need a C-level title. She doesn't need to go do something to prove she can do it. She's already done it. Christy understood she was ready for something different, even if it's a little bit scary to consider going out on one's own. “It's scary to put yourself out there like that, but if you don't, you'll never know. I'd rather try and fail and learn than regret and not know.” – Christy Honeycutt If you want to follow up with Christy on this conversation, you can find here: On LinkedIn On her website On the podcasts she hosts – Inside the C-Suite and StrategicShift Mentioned in the Outro Do you have 3 wins from each job or at least the past several jobs you've held? And do you know the stories that go along with these? There are prerequisites that must be met before we can speak to our wins in an interview. It starts with documenting our accomplishments on a regular basis. Consider what the 3 wins are from your accomplishment list. Maybe you have more than 3 or need to use a different set of 3 based on a job to which you're applying. Consider writing the story that goes with each win. It could be a resume bullet, but think of it as more detailed and something you can share in an interview. This is part of drafting a career narrative like Jason Belk suggested in Episode 284 – Draft Your Narrative: Writing and Building a Technical Portfolio with Jason Belk (2/2). We should not only write the draft but gain practice sharing the stories verbally in interviews, possibly conversations with our manager, and maybe even in conversations with industry peers at networking events (if and when appropriate). This is an iterative process! We like looking at conversations with recruiters as opportunities to practice telling our win stories. In the discussion with Christy, we heard about her experience losing a job. In Christy's case she had been giving to her network long before this happened in a very visible way. Maybe you are doing this in a less visible way. Consider documenting that work, but make the overall intent to help others and impact people positively. It will pay off later when you need help. Christy shared an exercise in finding clarity. She knew a C-suite role would not match the pace that was aligned with what her family wanted. It wasn't just about personal ambition. Remember to check out Christy's podcasts, Inside the C-Suite and StrategicShift. Contact the Hosts The hosts of Nerd Journey are John White and Nick Korte. E-mail: nerdjourneypodcast@gmail.com DM us on Twitter/X @NerdJourney Connect with John on LinkedIn or DM him on Twitter/X @vJourneyman Connect with Nick on LinkedIn or DM him on Twitter/X @NetworkNerd_ Leave a Comment on Your Favorite Episode on YouTube If you've been impacted by a layoff or need advice, check out our Layoff Resources Page. If uncertainty is getting to you, check out or Career Uncertainty Action Guide with a checklist of actions to take control during uncertain periods and AI prompts to help you think through topics like navigating a recent layoff, financial planning, or managing your mindset and being overwhelmed.

Silicon Valley is three years ahead on AI recruiting — and what's happening there is about to hit the rest of the job market fast.In this episode of SKILLSHARP THE PODCAST, Todd and Brian sit down with Paul Duran, Senior Technical Recruiter at Plaid (previously Facebook, Microsoft, Wells Fargo, Blockchain.com), to break down how AI is transforming hiring from the inside.Here's what Paul uncovers:→ Why 95% of applicants never reach a human→ How AI tools like Ashby and JuiceBox actually filter candidates→ What companies like Anthropic, OpenAI, Nvidia, and Microsoft are doing differently→ The biggest ATS mistakes job seekers make→ How to optimize your resume + LinkedIn for AI screening→ What the Bay Area reveals about the future of hiring→ And whether AI will really replace recruiters (his answer may surprise you)If you're applying to jobs and not hearing back, this episode will completely change your strategy.Episode Link (YouTube): https://youtu.be/lLgokZGejQM

The Art of Closing: Steve Finkel Reveals Why Most Recruiters Lose Offers Recruiters: You're not paid for sourcing—you're paid for closing. And the hidden skill separating top billers from everyone else is the one most recruiters never train: what happens after the first interview. Why This Episode Matters If you've ever lost an offer after weeks of work, watched a great candidate vanish, or seen a deal collapse at the finish line—this episode changes everything. Steve Finkel reveals the true science (and art) of closing so you boost placements, win more clients, and outperform even the most tech-enabled internal teams. What You'll Learn • The hidden closing mistakes that quietly destroy fees • Why “doing everything right up front” still isn't enough • The two-step debrief method that triples placement ratios • Industry-specific closing tactics beyond outdated trial closes • The “College Professor Close” and how it reshapes decisions • Language patterns that dissolve fear and resistance • How elite recruiters role-play and analyze to increase billings 30–50% About the Guest Steve Finkel is one of the most influential recruiter trainers in the world. His books and frameworks have shaped thousands of top billers and helped entire firms scale production for decades. Extended Value Tease Imagine fewer turndowns, more second interviews, higher acceptance rates, and clients who trust you with every critical hire. That's what happens when you master closing. This isn't about filling jobs—it's about becoming the rainmaker who consistently brings deals across the line. Listen Now Stop leaving deals—and money—on the table. Hit play and let Steve rewire how you close forever. Timestamp Highlights 00:27 – Why recruiters get paid for what happens after the first interview 02:16 – The #1 skill that separates elite from average 04:01 – The insight from developer Larry Nobles 05:38 – Why “doing everything right” doesn't guarantee placements 07:07 – The fatal dependence on “automatic closes” 09:39 – Why many recruiters can't break the 75% offer-accept ceiling 11:01 – When “never losing a deal” means you're playing too safe 13:04 – The two-sided debrief form that multiplies live candidates 15:29 – Extracting value from “dead” candidates 18:39 – The slip-and-sidestep tactic for reframing negatives 20:39 – The language tweak that boosts agreement by 50% 25:27 – Why “time in the chair” doesn't build real skill 32:30 – How to choose the right close for the scenario 44:21 – Ending the closing call strong 48:14 – How recruiters add 30–50% more billing Sponsors

Jeffrey Epstein's so-called “model visa” scheme was a carefully engineered system that used the glamour of the modeling industry as a cover to import and control young women, many from overseas. Recruiters—often women in his inner circle—lured victims with promises of fashion careers, sometimes backed by legitimate-looking modeling agencies and brand associations like Victoria's Secret. Once targeted, women were moved through a network of immigration loopholes, sham marriages, and legal paperwork that appeared legitimate to authorities. Epstein's connections to modeling agents such as Jean-Luc Brunel expanded his international reach, while his money paid for immigration lawyers, housing, and travel to keep the operation running without attracting suspicion. This infrastructure allowed him to maintain a steady supply of victims under the protection of legal status, making escape difficult and silence almost certain.The system thrived in the blind spots between law enforcement agencies, exploiting the fact that visa fraud and marriage records are rarely scrutinized unless tied to larger investigations. Even after Epstein's death, elements of this network remain intact: lawyers, recruiters, and agencies still in operation, and government files containing the hidden paper trail. Survivors face lingering consequences—fraudulent marriages, precarious immigration status, and the trauma of having their lives rewritten on paper to mask abuse. The scheme's success shows how predators can twist legitimate systems into tools of exploitation, offering a blueprint that could be reused unless those vulnerabilities are confronted and closed.to contact me:bobbycapucci@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-moscow-murders-and-more--5852883/support.

The 8am hour of Monday's Mac & Cube continued with Greg explaining why Lane Kiffin took the LSU job and Cole explaining why Lane made a mistake; then, Steve Wiltfong, Vice President of recruiting for On3 Sports, tells us what kind of recruiters Alex Golesh, Jon Sumrall, and Lane Kiffin are; later, Cole points out how great Lane Kiffin's tenure at Ole Miss was & hopefully will be remembered; and finally, Greg says why Ole Miss is such a great job now. "McElroy & Cubelic In The Morning" airs 7am-10am weekdays on WJOX-94.5!See omnystudio.com/listener for privacy information.

"McElroy & Cubelic In The Morning" airs 7am-10am weekdays on WJOX-94.5!See omnystudio.com/listener for privacy information.

Uncertain economic times, high volumes of layoffs, and easy access to AI tools mean many employers are dealing with an unprecedented number of applications. Recruiters are overwhelmed, candidates are getting ghosted, and trust in the recruiting process is suffering. But are TA teams doing all they can to relieve the pressure at the top of the funnel and give job seekers the clarity they need? Employers want candidates to be more intentional about applying for the right roles for them, but often post roles with unclear requirements and don't approach hiring strategically. So what should TA leaders be doing to fix the process and rebuild vital trust with job seekers? My guest this week is Catherine Wylie, Senior Talent Acquisition Business Partner at Mavericks Recruiting On Demand. Catherine has recently joined the business after a six-month job hunt. She has some incredible, valuable insights and advice to share for both employers and other TA professionals in job search mode. In the interview, we discuss: Catherine's recent job search experience Dealing with the extreme level of volume at the front of the recruiting funnel Lack of clarity, unclear requirements, and the importance of transparency Speed to delivery versus speed to quality Why the matching process is broken How employers can be intentional and hire holistically Which companies are actually doing this well Restoring trust in the hiring process Advice to TA job seekers What should the future look like Follow this podcast on Apple Podcasts. Follow this podcast on Spotify.

Jeffrey Epstein's so-called “model visa” scheme was a carefully engineered system that used the glamour of the modeling industry as a cover to import and control young women, many from overseas. Recruiters—often women in his inner circle—lured victims with promises of fashion careers, sometimes backed by legitimate-looking modeling agencies and brand associations like Victoria's Secret. Once targeted, women were moved through a network of immigration loopholes, sham marriages, and legal paperwork that appeared legitimate to authorities. Epstein's connections to modeling agents such as Jean-Luc Brunel expanded his international reach, while his money paid for immigration lawyers, housing, and travel to keep the operation running without attracting suspicion. This infrastructure allowed him to maintain a steady supply of victims under the protection of legal status, making escape difficult and silence almost certain.The system thrived in the blind spots between law enforcement agencies, exploiting the fact that visa fraud and marriage records are rarely scrutinized unless tied to larger investigations. Even after Epstein's death, elements of this network remain intact: lawyers, recruiters, and agencies still in operation, and government files containing the hidden paper trail. Survivors face lingering consequences—fraudulent marriages, precarious immigration status, and the trauma of having their lives rewritten on paper to mask abuse. The scheme's success shows how predators can twist legitimate systems into tools of exploitation, offering a blueprint that could be reused unless those vulnerabilities are confronted and closed.to contact me:bobbycapucci@protonmail.comBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-epstein-chronicles--5003294/support.

Brent Hill played 4 games for the Rabbitohs between 1992 & 1993. He is currently the head of recruitment at the Rabbitohs, finding and bringing through the next crop of talent for the club.In this part, Brent talks about his career including junior footy, the passing of Johannes Logan as well as some stories & insight into the player he was, & gives insight into what he looks for when selecting players to bring over to the Rabbitohs!!

Mark Thomas walked away from a six-figure salary without a concrete plan.Three co-founders. One investment. Strict 9-month covenants.Then came March: dozens of pitches, everyone loved the vision, but almost no one was buying. The retained leadership search model wasn't landing. They started questioning everything.One week later, four retained searches landed. Revenue hasn't stopped climbing since.12 months in: £1M+ revenue, 75% retained work, and a business model nobody else in insurance recruitment is executing at this level.In this episode:Why he nearly pivoted to golf (and why recruitment pays better)The £150k-£350k leadership gap nobody was serving properlyTurning down every role under £120k to protect the brandBuilding the "Real Madrid of recruiters" with 10-15 elite billersHow retained search gives you three-month revenue visibilityThe profit share model that creates a partnership without equityThis isn't a scale-to-50-people story. This is about building a boutique firm where being the worst recruiter in the room means you've hired brilliantly.For recruitment founders who want quality over quantity and believe 10 great people beats 50 average ones.__________________________________________Episode Sponsor: AtlasAdmin is a massive waste of time. That's why there's Atlas, the AI-first recruitment platform built for modern agencies.It doesn't only track CVs and calls. It remembers everything. Every email, every interview, every conversation. Instantly searchable, always available. And now, it's entering a whole new era.With Atlas 2.0, you can ask anything and it delivers. With Magic Search, you speak and it listens. It finds the right candidates using real conversations, not simply look for keywords.Atlas 2.0 also makes business development easier than ever. With Opportunities, you can track, manage and grow client relationships, powered by generative AI and built right into your workflow.Need insights? Custom dashboards give you total visibility over your pipeline. And that's not theory. Atlas customers have reported up to 41% EBITDA growth and an 85% increase in monthly billings after adopting the platform.No admin. No silos. No lost info. Nothing but faster shortlists, better hires and more time to focus on what actually drives revenue.Atlas is your personal AI partner for modern recruiting.Don't miss the future of recruitment. Get started with Atlas today and unlock your exclusive RAG listener offer at https://recruitwithatlas.com/therag/__________________________________________Episode Sponsor: HoxoEvery recruitment founder is investing in LinkedIn.Spending thousands on Recruiter licences.Building connections. Posting content. Growing networks.But here's the question almost no one can answer:How much revenue is LinkedIn actually bringing into your business?Most founders have thousands of connections but no clear process to turn that attention into cash.That's the problem we solve.At Hoxo, we help recruitment founders build predictable revenue systems on LinkedIn, not just noise or vanity metrics.Our clients are turning LinkedIn into £100K–£300K in new billings within months, using their existing networks and a simple repeatable process.To show you how it works, we've created a short training video exclusively for RAG listeners.In less than 10 minutes, you'll learn:- Why most recruiters are getting zero measurable ROI from LinkedIn- How small, niche teams are generating consistent inbound demand- The 3X Revenue System we use to turn LinkedIn into a predictable cash-generating...

In this episode, Kortney Harmon and Chris Hesson join Benjamin Mena on The Elite Recruiter Podcast to examine how AI agents are reshaping the recruiting workflow and challenging the traditional KPIs many teams still rely on. They explore why sourcing is shifting, why volume-based activity metrics no longer reflect real performance, and how automation is redefining the recruiter's day-to-day responsibilities.Kortney and Chris break down how AI agents now support sourcing, research, data cleanup, enrichment, and workflow execution—returning hours each week while exposing the widening disconnect between legacy activity tracking and modern recruiter impact. They also discuss how measuring calls, emails, and task volume can unintentionally penalize recruiters who leverage automation effectively, and why leaders must adopt outcome-based metrics grounded in influence, advisory work, and relationship-building. The conversation highlights how living resumes, real-time data enrichment, and agent-driven workflows inside the ATS can unlock value long buried in existing databases.Listen in to explore how automation changes the work—and how humans elevate the results.________________Follow Benjamin Mena LinkedIn: LinkedIn: BenjaminBenjamin Mena with Select Source Solutions: hereThe Elite Recruiter Podcast Instagram: https://www.instagram.com/theeliterecruiter/Follow Crelate on LinkedIn: CrelateWant to learn more about Crelate? Book a demo hereSubscribe to our newsletter: The Full Desk Experience

In this conversation, Dr. Diane emphasizes the significance of personal branding for clinicians considering a career pivot. She explains that a CV alone is insufficient to convey one's story and that clarity in communication is essential for attracting the right opportunities. A strong personal brand not only reduces uncertainty for recruiters but also helps individuals align with opportunities that suit them best. Takeaways - Personal branding is crucial for clinicians exploring a career pivot. - Your CV alone doesn't tell your story. - Clarity is key for recruiters and hiring managers. - A strong personal brand reduces uncertainty. - Communicating clearly helps aligned opportunities find you. - People follow those who are clear about their identity. - Personal branding helps in competing outside traditional roles. - Recruiters look for candidates who stand for something. - A well-defined personal brand attracts the right fit. - Effective communication opens doors to new opportunities.

FREE RESOURCES & LINKS• Website: https://resumeassassin.com• AI Resume Builder: https://resumesidekick.io• Digital Course – Resume Pro Academy: https://academy.resumeassassin.comJOIN MY NEWSLETTER TO GRAB A FREE ATS RESUME TEMPLATEExclusive insights you won't find anywhere else: https://www.resumeassassin.com/newsletter/CONNECT WITH MELinkedIn: https://www.linkedin.com/in/mary-southernInstagram: @resumeassassinTikTok: @resume_assassin_maryEPISODE OVERVIEWIn this episode, I break down the exact templates, strategies, and frameworks my clients have used to land interviews at top companies including Microsoft, Google, Meta, Tesla, and SpaceX. I share real success stories across industries and explain why these methods work—not just for executives, but for job seekers at every level. If you want proven, repeatable steps to move your career forward, this episode walks you through the strategies that actually open doors.TIME STAMPS00:00 – Intro00:44 – Why these strategies work across industries02:18 – Client success stories: Microsoft, Google, Meta, Tesla04:30 – The templates that get recruiters' attention07:05 – How to tailor your application the right way09:42 – Why confidence and clarity matter12:15 – Networking that actually leads to interviews14:50 – How to research companies like a pro17:20 – Applying these strategies to your own job search19:10 – Final takeawaysSUBSCRIBENew videos every Monday and Wednesday covering resumes, LinkedIn strategy, content frameworks, and real growth tactics.

Welcome to today's ICYMI, where we kick off the week with a quick game-changing tip from one of our guests that you might have missed. Have you been debating whether to quit your job or stick it out? In this uncertain job market and economic volatility, it's hard to know what to do, so we're throwing it back to this helpful advice from Emily The Recruiter, plus her insights on how to handle back-to-office mandates if you've been working remote.Emily Durham—aka Emily the Recruiter—is a career coach, content creator, and host of the Clock In Podcast. With millions of views across TikTok, Instagram, and YouTube, Emily is known for her no-BS advice on how to land your dream job and deal with workplace dynamics like a boss.Listen to the full episode with Emily The Recruiter here.Tune in every Monday for an expert dose of life advice in under 10 minutes.Check out our first episode with Emily here.Follow Emily on Instagram, TikTok, and YouTube.  Sign up for our monthly adulting newsletter:teachmehowtoadult.ca/newsletter Follow us on the ‘gram:@teachmehowtoadultmedia@gillian.bernerFollow on TikTok: @teachmehowtoadultSubscribe on YouTube

The Pro Athlete Mindset That Creates World-Class Recruiters What happens when a former professional athlete brings elite discipline, visualization, and competitive fire into recruiting? You get a recruiter who treats the desk like a sport—and builds a fast-growing search firm in record time. In this episode of The Elite Recruiter Podcast, former pro athlete Jared Watts, founder of Next Play Search Group, reveals how the athlete DNA that took him from youth national teams to the professional level translates directly into high-performance recruiting. From reviewing “game tape,” embracing pressure, and tracking everything like a scoreboard to building trust with PE/VC firms, Jared breaks down the exact mindset and systems behind his rapid rise. He shares how he structured an in-house role to mimic agency upside, launched his firm intentionally, and built a relationship engine where candidates often become future clients. If you're looking to grow your desk, strengthen your business development, or operate with more precision and confidence, this conversation will push you to level up. If you want to: • Stop guessing and start tracking the right KPIs • Build a repeatable client engine • Improve your negotiation and influence skills • Create a personal operating system that compounds • Develop the self-belief and discipline of a pro athlete… This episode will change how you work. Key Takeaways • Elite recruiters track like athletes. Jared reverse-engineers every goal using metrics, patterns, and daily habits. • Relationships scale revenue. Giving without expectation—introductions, notes, referrals—creates a pipeline of repeat PE/VC clients. • Visualization drives performance. Confidence comes from preparation and treating every conversation like a high-stakes moment. • Do things that don't scale. Personal touchpoints create leverage automation can't match. • Protect your time. BD, candidates, and high-value conversations come first—everything else waits. Listen, subscribe, share, and connect with us!   SPONSORS & LINKS

David Goldman is a veteran recruiter and job interview coach with over 25 years of experience helping people find and secure executive assistant, EBP and Chief of Staff roles.In this episode of The Leader Assistant Podcast, David talks about proven job interview strategies to help executive assistants and executive business partners turn great interviews into great offers. David also shares tips on how to decide between multiple offers.Show Notes -> leaderassistant.com/351--In-person meeting planning can be a lot to manage. That's where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you're organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.Visit leaderassistant.com/troop to learn more! --Eliminate manual scheduling with YouCanBookMe by Capacity's booking links, automated reminders, and meeting polls. Sign up for a FREE trial -> leaderassistant.com/calendar.More from The Leader Assistant... Book, Audiobook, and Workbook -> leaderassistantbook.com The Leader Assistant Academy -> leaderassistantbook.com/academy Premium Membership -> leaderassistant.com/membership Events -> leaderassistantlive.com Free Community -> leaderassistant.com/community

Das Gefühl, mit sich selbst nicht im Reinen zu sein, kennen wir wohl alle. Und je nach Bereitschaft und Fähigkeit folgt die Auseinandersetzung mit uns selbst. Wo hakt es? Wo stimmt das Bild, das wir von uns haben, nicht mehr mit dem überein, was wir sind? Oder wer wir sind. Im Leben unseres heutigen Gastes klopfte die Frage nach dem "Wer bin ich" nicht einfach an - sie trat mit großem Anlauf gleich die ganze Tür ein. Gazelle, 1988 in Dortmund geboren, saß auf ihrem Balkon und konnte die Erkenntnis nicht länger wegschieben, falsch in ihrem Körper zu sein. Oder anders: fälschlicherweise als Frau im Körper eines Mann zu leben. Das mag der größte Schritt gewesen sein, dem aber zahlreiche weitere Riesenschritte folgen würden: Wie reagieren Familie und Freunde? Die Psyche? Die Physis? Der Job? Bis dato arbeitete Gazelle höchst erfolgreich als Recruiter, als Mann mit Bart im Anzug. Alles würde sich verändern. Wenn sie heute zu den erfolgreichsten Comediennes des Landes gehört, dann hat sie immer auch ihre Geschichte im Gepäck, schlau und sensibel, selbstironisch und tolerant auch denjenigen gegenüber, die an Themen wie Transsexualität erstmal herangeführt werden müssen. Das macht sie wirklich gut, über 1,7 Mio Menschen folgen ihr und ihrem Partner in den Sozialen Medien. Playlist: Carolin Kebekus - Alles wird sich gendern Spice Girls - Spice up your life Scissor Sisters - I don’t feel like dancing Florence + The Machine - Shake it out RuPaul feat. The Cast of RuPaul’s Drag Race All Stars - Read U Wrote U (Ellis Miah Mix) Ayliva - Was mir gefällt Charlie XCI x Ariana Grande - Sympathy is a Knife Gialu MX - Between me and you Diese Podcast-Episode steht unter der Creative Commons Lizenz CC BY-NC-ND 4.0.

** Always looking for fantastic guests for upcoming shows - feel free to buzz me on 0414659800 to chat or

In this week’s Throwback Thursday segment, hear how one copy-savvy side hustler turned a collection of recruiter emails into a paid “swipe file,” and then built a monthly subscription around it. Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week. Show notes: SideHustleSchool.com Email: team@sidehustleschool.com Be on the show: SideHustleSchool.com/questions Connect on Instagram: @193countries Visit Chris's main site: ChrisGuillebeau.com Read A Year of Mental Health: yearofmentalhealth.com If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes.

Sponsors - Claim your exclusive savings from our partners with the links below:Sourcewhale - Check Out Sourcewhale & Claim Your Exclusive Offer Here.Raise - Check Out Raise & Claim Your Exclusive Offer Here.-------------------------Extra Stuff:Learn more about our online skills development platform Hector here: https://bit.ly/47hsaxeJoin 6,000+ other recruiters levelling up their skills with our Limitless Learning Newsletter here: https://limitless-learning.thisishector.com/subscribe-------------------------Get in touch:Linkedin: https://www.linkedin.com/in/hishemazzouz/-------------------------

Chris & Gemma built a 7-figure agency by saying NO to 90% of clientsChris walked into a client meeting. Got the job brief. Then said "No way."The client looked at him like he was insane."You haven't shown me the office. I don't know your team. I can't work on this job."She'd just told him they were more expensive than every other agency.He didn't care.This is how Chris and Gemma built Mixos - a husband-and-wife recruitment agency that operates completely backwards.They REFUSE to take briefs over email. They WON'T work with clients who rush them. They'd literally rather go bankrupt than cut their fees.And somehow? Rookies from retail are billing £50k+ quarters. They've grown to 15 people in 18 months. Their LinkedIn DMs are full of warm leads.In this episode:Why they lost one job last month and Chris "felt like someone stuck a knife in him"The cocktails-in-Mallorca conversation that merged two agencies during a pandemicHow they got a psychology graduate with zero experience to £53k in 90 daysBuilding a 400-person local community that makes cold calling irrelevantWhy they walked away from their biggest client (and replaced it with 5 better ones)The "blueprint everything first" strategy that stops quality diluting as you scaleWhat happens when you tell a client, "I can't help you" in the first meetingThis isn't about growth hacks or AI tools or scaling fast.This is about two people who set impossible standards, refuse to compromise, and somehow built an agency where saying NO is their superpower.For every recruiter who's tired of competing on price and wondering if there's another way.__________________________________________Episode Sponsor: AtlasAdmin is a massive waste of time. That's why there's Atlas, the AI-first recruitment platform built for modern agencies.It doesn't only track CVs and calls. It remembers everything. Every email, every interview, every conversation. Instantly searchable, always available. And now, it's entering a whole new era.With Atlas 2.0, you can ask anything and it delivers. With Magic Search, you speak and it listens. It finds the right candidates using real conversations, not simply look for keywords.Atlas 2.0 also makes business development easier than ever. With Opportunities, you can track, manage and grow client relationships, powered by generative AI and built right into your workflow.Need insights? Custom dashboards give you total visibility over your pipeline. And that's not theory. Atlas customers have reported up to 41% EBITDA growth and an 85% increase in monthly billings after adopting the platform.No admin. No silos. No lost info. Nothing but faster shortlists, better hires and more time to focus on what actually drives revenue.Atlas is your personal AI partner for modern recruiting.Don't miss the future of recruitment. Get started with Atlas today and unlock your exclusive RAG listener offer at https://recruitwithatlas.com/therag/__________________________________________Episode Sponsor: HoxoEvery recruitment founder is investing in LinkedIn.Spending thousands on Recruiter licences.Building connections. Posting content. Growing networks.But here's the question almost no one can answer:How much revenue is LinkedIn actually bringing into your business?Most founders have thousands of connections but no clear process to turn that attention into cash.That's the problem we solve.At Hoxo, we help recruitment founders build predictable revenue systems on LinkedIn, not just noise or vanity metrics.Our clients are turning LinkedIn into...

AI is changing how people get hired — and it's happening fast. In this episode of Leading Women in Tech, Dr. Toni Collis sits down with Nicole Bugenske, a recruiter from Robert Half, to unpack what's really going on in the 2025 tech job market. From fake résumés and AI-generated cover letters to the rise of quiet hiring and risk-averse employers — we're breaking down what job seekers and hiring managers need to know right now. Learn how to stand out as the human signal in a sea of AI, what recruiters are really looking for, and how to future-proof your career in tech leadership. If you're applying for jobs, leading a team, or planning your next career move — this episode will help you navigate the new hiring landscape with clarity, authenticity, and strategy. What You'll Learn How AI-written résumés are flooding the job market (and how recruiters are spotting them) Why 1 in 4 candidate profiles may now be fake — and how hiring managers are adapting What to do when applying through job boards vs. networking directly The truth about quiet hiring and the hidden job market How to show strategic visibility instead of applying to hundreds of roles What makes a candidate a "safe bet" in today's risk-averse hiring climate Real recruiter insights on résumés, references, and interview trends What hiring looks like for women in tech leadership in 2025 Want to make your résumé stand out — without sounding like a bot? Download my free AI-Powered Résumé Writing Guide to learn how to use AI ethically and effectively to land more interviews:

FREE RESOURCES & COURSES• Get my expert tools and guides: ResumeAssassin.com• Resume templates & LinkedIn optimization tools: ResumeSidekick.io• Master LinkedIn & personal branding with my digital course: Resume Assassin AcademyNEWSLETTERJoin my newsletter for weekly LinkedIn growth tips you won't find anywhere else: https://www.resumeassassin.com/newsletter/CONNECT WITH MELinkedIn: www.linkedin.com/in/mary-southernInstagram: @resumeassassinTikTok: @resume_assassin_maryEPISODE TEASERExecutives, are you leaving six figures on the table by staying invisible on LinkedIn? In this 27-minute deep dive, I show exactly how top-level executives turn their expertise into inbound opportunities like board seats, speaking gigs, and consulting roles—all without wasting hours on old-school networking. Learn the systems, frameworks, and 90-day roadmap that make visibility work for you.VIDEO TIME STAMPS0:00 – Introduction: The $200K Opportunity You're Missing3:30 – The $200K Mistake: How Invisibility Costs You Opportunities7:30 – The Invisibility Tax: Why Expertise Alone Isn't Enough11:30 – The Time Paradox: Less Time, More Results15:30 – The Authority Engine: Becoming the Go-To Expert19:30 – The Content System: Turn Your Knowledge into LinkedIn Posts23:30 – The First 90 Days: Realistic Results & Momentum26:30 – Outro: Recap, Action Plan & Next StepsSUBSCRIBESubscribe for weekly videos every Wednesday where I break down resumes, LinkedIn strategy, content frameworks, and real growth tactics designed for executives ready to monetize their expertise.

** Always looking for fantastic guests for upcoming shows - feel free to buzz me on 0414659800 to chat or

One of the skills that so many professionals could be so much better at with such little work is relationships with executive recruiters. The fact is, recruiters play important roles in corporate life, more today than they ever have before, and not just at executive levels. This is particularly true in the technology space.

Why do some recruitment founders build seven-figure businesses while others plateau despite working just as hard? My guest, Ollie Scott, discovered growth doesn't come from hustle alone. It comes from strategic bets. Ollie is the founder of Unknown, a talent growth consultancy that's worked with over 500 brands including Nike, Apple, and Disney. Six years ago, he started with £13,000 on a credit card and one mission: build the opposite of every recruitment company he'd ever seen. In this episode, Ollie shares his journey from rebellion to revenue. You'll hear why differentiation always beats trying to be the best, how scaling from 8 to 18 people nearly destroyed his business, and the three strategic bets he used to rebuild. You'll Learn: • Why trying to be the “best” agency is a losing strategy • How Unknown defined a point of view clients cared about • What went wrong scaling from 8 to 18 people • Why profit is the safety net that enables innovation • How to build a productized recruitment offering • Why freelance talent pools are the future of recurring revenue • How recruiters can monetise M&A intelligence • How to price buy-side advisory at six-figure fees Episode Timestamps: [4:05] Selling suits to James Caan's recruitment firm [10:23] Launching Unknown with £13,000 on a credit card [15:36] Naming strategy and brand distinctiveness [18:26] Writing a breakup letter to recruitment companies [21:44] Why rebellion works early but can't scale [36:36] Productizing around three ICPs [44:03] Scaling to 18 people destroyed profit margins [48:34] Profit as psychological safety [53:20] Building recurring revenue through freelance talent pools [58:25] Why recruiters have more M&A intelligence than M&A firms Guest Bio: Ollie Scott is the founder of Unknown, a £3 million talent growth consultancy specialising in the global creative industry. Before launching Unknown, Ollie spent six years at Gemini People, joining the board in his early twenties. Unknown now operates across executive search, freelance talent pools, and M&A advisory for creative agencies. Connect with Ollie: LinkedIn: Ollie Scott Website: unknown.media Connect with Mark: recruitmentcoach.com/strategy-session linkedin.com/in/markwhitby Instagram: @RecruitmentCoach

Episode Notes What happens when a recruiter decides to break the mold and bring job opportunities straight to TikTok? In this episode of Talent Experience Live, we sit down with Mollie Stopher to explore how she's using her personal TikTok to connect with job seekers in a way that's authentic, engaging, and refreshingly human. From blending her personal and professional life online to surprising success stories and lessons learned, Mollie opens up about what it really takes to build trust and spark interest on a platform where attention spans are fleeting. Tune in to hear why Mollie believes personal branding is the future of recruiting, how she balances transparency with professionalism, and what she's learned about showing up as her true self — even when the trolls come knocking. Whether you're a recruiter, a hiring manager, or just TikTok-curious, you'll walk away with real-world inspiration and practical tips for turning social platforms into powerful talent pipelines. **

Adam and Michael are once again joined by former Port Adeialde recruiter in their premiership era - Craig Coombes - who gives us his top 10 for the upcoming 2025 AFL Draft. Hosted on Acast. See acast.com/privacy for more information.

Anthony Hartman spent almost three decades in the military with the latter half of his career as an Army recruiter. In this episode, Hartman shares recruiting tips that you can use to have more luck finding and hiring talent similar to what he used recruiting for the United States Army.  

What if your entire market has fewer than 100 LOs? Is hiring a recruiter still worth it? In this episode of Recruiting Conversations, I walk through the exact framework for determining whether a recruiter is the right move in a small market. I cover the systems, mindset, math, and sequencing that make it work, and share a real-world story of one leader who turned 85 LOs into 9 hires in 12 months. This isn't about headcount. It's about mastery, clarity, and building a system that multiplies your time. Episode Breakdown [00:00] The Question – Is it worth hiring a recruiter if I only have 70 to 100 loan officers in my area? [01:00] Why Market Size Is the Wrong Lens – It's not how many LOs exist, it's how many are aligned and how strong your system is [02:00] Visibility vs. True Recruiting – Reaching out once is not recruiting. You need consistent, structured engagement [02:30] Real Story: Midwest Leader With 85 LOs – After mapping the market, he realized very few LOs had received consistent value or follow-up [03:30] Question 1: Is Recruiting a Top 3 Priority? – If not, a recruiter becomes an admin, not a multiplier [04:00] Question 2: Do You Have a System? – CRM, avatar, cadence, scripting, follow-up, all must be in place before hiring [04:45] Question 3: Are You Recruiting for Fit or Volume? – In small markets, alignment is more important than raw production [05:20] Question 4: Can You Tell a Clear Story? – If your recruiter can't communicate your value clearly, you'll lose to comp-focused competitors [06:00] The Math That Makes It Work 3 key hires = $60K/month revenue $720K annually More than enough to justify the hire [06:30] What a Recruiter Should Be – Not a cold caller, but a connector who runs value plays and books warm calls [07:00] When to Delay the Hire – If your system is messy or undefined, wait. Build first. Then hire [07:30] Real Results – The Midwest leader built a system first, hired a recruiter second, and scaled to 9 hires in a "too small" market [08:00] Action Steps Build a clean LO list Document your recruiting message Create a 90-day value-add follow-up plan Prove it works Hire a recruiter to run the top of funnel [09:30] Closing Thought – You don't need more market. You need more mastery. Strategy wins, not size Key Takeaways It's Not About Market Size. It's About Market Mastery – A recruiter in a small market works if the system is already built Recruiting Must Be a Top Priority – No hire can replace your ownership of the vision Build First, Hire Second – Document your message, process, and rhythms before bringing someone in Focus on Alignment Over Volume – In a small market, values and vision matter more than raw numbers Your Story Wins the Game – When your message is clear, your recruiter becomes a magnet, not a salesperson A small market doesn't limit your impact. Lack of clarity does. Build the system. Then scale it with the right partner. Want help building your recruiting system so a recruiter can multiply it? Subscribe to my weekly email at 4crecruiting.com or book a strategy session at bookrichardnow.com. Let's help you win in any market no matter if it's big or small.

One of the skills that so many professionals could be so much better at with such little work is relationships with executive recruiters. The fact is, recruiters play important roles in corporate life, more today than they ever have before, and not just at executive levels. This is particularly true in the technology space.

Send us a textAaron's done playing nice. In this scorched-earth solo rant, the Ones Ready silverback goes full throttle on cones, meme-lords, and anyone dumb enough to trash the new Zulu Course before it even starts. Peaches and Trent are off the mic, which means there's no filter—just pure truth bombs, sarcasm, and veteran rage.Aaron breaks down why the Zulu Course is actually the biggest step forward for Air Force Special Warfare training—and why today's wannabes are embarrassing themselves online instead of preparing for real work. He's got words for the “day-one quitters,” the recruiters cutting corners, and the soft generation that confuses sarcasm for trauma.This isn't motivation. It's a wake-up call. If you're one of the cones crying about haircuts and Uncrustables, grab a mirror and a helmet—because Aaron's not pulling punches.⏱️ Timestamps: 00:00 – “Fix Your Own Problems” – The brutal intro nobody asked for. 02:30 – Peaches plugs tasty gummies & chaos ensues. 04:50 – “I Can't Believe You Made Me Defend the Air Force” – Aaron vs. the internet. 07:00 – The Zulu Course decoded: what actually happens in each block. 09:30 – Radios, medicine, mission planning—why this pipeline hits harder. 18:40 – The day-one quitter conspiracy. Recruiters, take notes. 25:00 – How the Zulu Course builds killers, not complainers. 38:00 – Aaron's full-auto rant at cones and meme pages. 50:00 – “Soft. Entitled. Unserious.” – The speech every candidate should hear. 1:02:00 – Reality check: you're not ready. Fix it. 1:09:00 – Final message: shut up, show up, and earn it.

Send us a textForget the motivational fluff—this one's raw. Peaches sits down with Rob, a Navy vet and father of a Special Warfare candidate, to talk about what really happens when your kid volunteers for hell. From bottom-of-the-pool breakdowns to recruiter nonsense, this convo hits every nerve: pride, fear, frustration, and a dad's brutal honesty about letting go. Rob doesn't sugarcoat it—he talks about raising a son who fails, adapts, and keeps fighting. It's not about the uniform—it's about grit, humility, and realizing your kid's journey isn't yours to control. Parents, this one's gonna sting a little.⏱️ Timestamps: 00:00 – “Nobody quits because it's hard—they quit because of life.” 04:30 – A parent's front-row seat to the pipeline 08:50 – From college athlete to combat pipeline 13:40 – Recruiter lies & learning the hard way 17:00 – The pool doesn't care about your feelings 20:45 – Crack or black: where you meet yourself 27:00 – Why monsters quit and quiet kids survive 33:00 – What parents get wrong about “helping” 43:30 – Moms, chill. He's tougher than you think. 49:00 – Military mindset vs. soft culture 57:00 – The hardest words a son can say: “You were right.”