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The Business Growth Show
S1Ep270 Building an Accountability Culture with Sam Silverstein

The Business Growth Show

Play Episode Listen Later Mar 12, 2026 22:28


Accountability culture is not about rules, consequences, or compliance. It is about ownership. It is about people choosing to keep their commitments because they believe in what they are part of. For Sam Silverstein, accountability culture is the defining factor that separates average organizations from extraordinary ones. Many companies talk about accountability. Few actually build it into the fabric of how they operate. Silverstein has spent decades challenging leaders to rethink what accountability really means. Too often, it is treated as something imposed from the top down. A missed deadline results in blame. A mistake results in discipline. A performance issue results in pressure. But that approach does not create accountability culture. It creates compliance culture. The difference matters. In a compliance culture, employees do just enough to avoid consequences. In an accountability culture, people take ownership because they are committed to the outcome. They understand the expectations. They believe in the mission. They know their role matters. That shift from compliance to commitment is where performance transforms. Ford Saeks often emphasizes that sustainable business growth requires clarity. Clarity of vision. Clarity of expectations. Clarity of communication. Without clarity, teams default to assumptions. Assumptions lead to inconsistency. Inconsistency erodes trust. And without trust, accountability culture cannot exist. Silverstein's perspective reframes accountability as a promise, not a threat. When someone makes a commitment, they are giving their word. In strong cultures, a person's word carries weight. Leaders model this first. They do what they say they will do. They show up prepared. They follow through. They admit mistakes. That modeling creates permission for others to do the same. Accountability culture also requires alignment. It is not enough to post core values on a wall. Leaders must connect daily behaviors to those values. If integrity is a value, how does it show up in meetings? If service is a value, how is it demonstrated with customers? When values become behavioral standards rather than marketing language, accountability becomes measurable. Another key principle is ownership without excuses. In many organizations, people are quick to explain why something did not happen. The market shifted. The vendor failed. The deadline was unrealistic. While context matters, accountability culture asks a different question. What could we have done differently? That question shifts the focus from blame to responsibility. Silverstein often reminds leaders that accountability is not about punishment. It is about support. If someone misses a commitment, the conversation is not about shame. It is about understanding. What got in the way? What resources were missing? What needs to change moving forward? This approach strengthens relationships instead of weakening them. For growing companies, accountability culture becomes even more critical. As teams expand, complexity increases. Communication lines multiply. Without clear accountability, tasks fall through the cracks. Projects stall. Frustration builds. Leaders feel the weight of carrying too much themselves. When accountability is distributed throughout the organization, leadership capacity multiplies. Saeks frequently speaks about systems driving scalability. Systems create consistency. But systems only work when people are committed to executing them. Accountability culture ensures that systems are respected, refined, and followed. It bridges the gap between strategy and execution. There is also a financial impact. Organizations with strong accountability cultures tend to have higher employee engagement, lower turnover, and stronger customer loyalty. When employees feel ownership, they invest discretionary effort. They go beyond minimum standards. Customers feel the difference. Building accountability culture requires intentional action. Leaders must define clear expectations. They must create safe environments for honest conversations. They must hold themselves to the same standards they expect from others. Most importantly, they must reinforce accountability consistently, not only when something goes wrong. The shift does not happen overnight. Culture is built through repeated behavior. Each kept promise strengthens it. Each honest conversation reinforces it. Each aligned decision deepens it. Accountability culture is ultimately about respect. Respect for the mission. Respect for the team. Respect for the commitments made. When accountability becomes part of the identity of an organization, performance improves naturally. Not because people are forced to perform, but because they choose to. For leaders seeking sustainable growth, accountability culture is not optional. It is foundational. When ownership replaces excuses and commitment replaces compliance, organizations unlock a level of performance that no policy manual can enforce. Watch the full episode on YouTube. Fordify LIVE streams every Wednesday at 11:00 a.m. Central across all social media platforms, featuring real-time conversations with business leaders and growth-minded experts. New episodes of The Business Growth Show podcast drop every Thursday. About Sam Silverstein Sam Silverstein, CSP, CPAE, is a Hall of Fame keynote speaker, author, and consultant who has spent more than 30 years helping leaders build organizations rooted in accountability culture. As a former business owner and executive, Sam led manufacturing and distribution companies that sold more than $100 million in products and services before successfully selling one of his businesses to a Fortune 500 company. Today, Sam works with entrepreneurs, corporations, government agencies, and multi-national organizations to strengthen leadership, increase engagement, and drive measurable performance. He is the author of 13 books on accountability, leadership, and workplace culture, and his mission is clear: empower individuals and organizations to take ownership, keep commitments, and operate at extraordinary levels. A member of the National Speakers Association Speaker Hall of Fame and inducted into the Legends of Professional Speaking, Sam challenges leaders to rethink traditional approaches to management and instead design sustainable, high-performance cultures built on ownership and trust. To learn more about Sam Silverstein, visit SamSilverstein.com and TheAccountabilityInstitute.com About Ford Saeks Ford Saeks is a Business Growth Accelerator who has generated more than a billion dollars in sales worldwide for organizations ranging from startups to Fortune 500 companies. As President and CEO of Prime Concepts Group, Inc., Ford helps businesses attract loyal customers, expand brand awareness, and ignite innovation through strategic marketing and operational excellence. A tenacious entrepreneur, Ford has founded more than ten companies, authored five books, earned three U.S. patents, and received numerous industry awards. He is widely recognized for his expertise in AI prompt engineering and training organizations to leverage artificial intelligence to improve operations, marketing, sales, and customer experience. Ford recently showcased this expertise at the Unleash AI for Business Summit, where he demonstrated how ChatGPT is transforming business performance. Through Fordify LIVE and The Business Growth Show, Ford continues to equip leaders with actionable strategies that accelerate growth and strengthen leadership. Learn more at ProfitRichResults.com and watch his TV show at Fordify.tv.

Agenda Reforma
¿Tensan iraníes Ormuz ?

Agenda Reforma

Play Episode Listen Later Mar 12, 2026 1:49


Esta es la información que encontrarás este jueves 12 de marzo enReforma.com:Tensan iraníes OrmuzSepultan ley de CSP;  van por Plan BEstalla en el AICM conflicto por taxistas

聽天下:天下雜誌Podcast
【永續會Ep.105】砸180億打造全台首座海底電纜廠,華新如何用1公尺200公斤撐起AI 2.5倍的用電需求?

聽天下:天下雜誌Podcast

Play Episode Listen Later Mar 11, 2026 22:18


面對 AI 算力爆發,台灣未來五年用電成長預計達過去十年的 2.5 倍! 華新麗華斥資180億元,聯手丹麥百年巨頭 NKT在高雄港打造全台首座海底電纜廠, 這條一公尺重達 200 公斤的「深海鎧甲」,不僅具備三芯鎧裝防護技術,更是台灣邁向能源自主與 AI 發展的關鍵命脈! 華新外派50位工程師至丹麥NKT訓練一年,回國擔任「種子講師」傳承歐洲頂尖技術 。 這群國家隊成員不僅帶回製程 Know-how,更建立在地維運能力,成為撐起台灣 AI 算力與能源韌性的戰隊核心! 【聽完這集你會知道】 02:29|電力供應是 AI 時代的門票:雲端服務商 (CSP) 資本支出預計在 2030 年達兩兆 ,台灣必須透過海纜將電力網格化以支撐爆發性成長。 04:29|180 億投資的戰略意義:在高雄港擁有 20 公頃土地與「自有深水碼頭」是海纜廠的稀缺資源,能克服海上施工的天候限制並實現高效儲運。 07:38|50 位工程師的北海任務:華新特別外派 50 位同仁至丹麥訓練一年,回國擔任「種子講師」傳承歐洲頂尖技術,建立台灣在地維運能力。 09:14|海底電纜為什麼要穿「鎧甲」?:拆解一公尺 200kg 的「三芯鎧裝」結構,海纜需具備極強的防水與抗壓設計,製程與陸纜重疊率僅 2%。 12:56|本土化供應鏈的必要性:解決 96% 能源依賴進口的風險,建立自主產能才能在風場 30 年生命週期中提供即時運維,終結斷電焦慮。 17:40|從法務與風險管理開始的合作:與丹麥 NKT 的合作不只是技術,更引進歐洲高透明度的 ESG 治理與法務風控標準。 【本集金句】 「能源韌性不只是發電,更在於我們有沒有日常維運與本土供應的能力。」 180億 #AI算力 #全台首座 #海底電纜 #華新麗華 #能源韌性 主持人:天下永續會負責人 熊毅晰 來賓:華新能源電纜系統股份有限公司營運長 王維熊 製作團隊:張雅媛、邱宇豪、林羿心、黃柏維 *訂閱天下全閱讀:https://bit.ly/3STpEpV *「聽天下」清楚分類更好聽,下載天下雜誌App:https://bit.ly/3ELcwhX *意見信箱:bill@cw.com.tw -- Hosting provided by SoundOn

Agenda Reforma
¿Ahora tensan minas Estrecho de Ormuz?

Agenda Reforma

Play Episode Listen Later Mar 11, 2026 2:15


Estaes la información que encontrarás este miércoles 11 de marzo enReforma.com:Causa guerra crisis con los fertilizantesAhoratensan minas Estrecho de OrmuzNacidos en vitro no son familias, dice Ministra RíosEligen como Auditor federal a hijo de ex secretario de CSP

At Your Convenience
Hear from CSP's Category Manager of the Year finalists

At Your Convenience

Play Episode Listen Later Mar 10, 2026 7:50


In this episode of “At Your Convenience,” CSP talks with the 2026 Category Manager of the Year finalists. Finalists were named in seven categories: behind the counter, center store, dispensed beverages, foodservice, loyalty + tech/operations, nonalcohol and alcohol. And winners were announced during CSP's Convenience Retailing University event, which took place Feb. 24-26 in Austin, Texas. At the event, the finalists stopped by CSP's podcast booth to answer three questions about category management. Here are some of their responses. Look out for part two, coming out March 24. 

Retail Daily
Murphy USA, Aldi, CSP named a finalist

Retail Daily

Play Episode Listen Later Mar 10, 2026 4:00


Murphy USA will launch a refreshed store design in the second half of the year. Construction has begun on a major upgrade of a key Aldi distribution center. And the CSP editorial team has been named a finalist in a national award.

Quick Talk: A TM Forum podcast
Axiata CIO on how software platforms are transforming its business

Quick Talk: A TM Forum podcast

Play Episode Listen Later Mar 4, 2026 36:21


Axiata Group is one of the most innovative operator groups in Asia. Its Ideamart API monetization platform is the most successful of its type in the global CSP community. In this podcast we talk with Axiata Group CIO Anthony Rodrigo and TM Forum Executive Vice President Willie Stegmann about the external and internal forces that are forcing CIOs to "reinvent" the IT function in the AI era. We also hear from Anthony about the emergence of Axiata Digital Labs as the software engineering function that is transforming IT operations across Axiata opcos. Discussion points What are the most important business drivers for the "reinvention" of the IT function? What are the key dimensions of your transformation journey? How do ensure successful achievement of benefits/ outcomes? As Co-Chair of the CIT&E Mission, is ODA still relevant? What must change ? Why do you think Axiata is so much more advanced in its thinking - and its implementation of modern, open, cloud-based approaches to enterprise architectures? Have you been able to measure / track the benefits of an open digital architecture? Tell us about Axiata Digital Labs and its relationship / synergies with the group IT organization and opco IT functions. How does the "group" IT function work with the opcos across the Axiata group. Platform / API monetization. Where we are at and where we are going. Where are you in terms of leveraging AI within the IT organization? Guest Speakers: Anthony Rodrigo, Group CIO, Axiata Willie Stegmann, EVP, Composable IT & Ecosystems, TM Forum Host: Mark Newman, Chief Analyst, TM Forum

Speakernomics
Resilience, Reinvention, and Speaking Success: Ross Bernstein's Journey

Speakernomics

Play Episode Listen Later Mar 3, 2026 36:03


Get ready for an insightful episode of Speakernomics featuring Ross Bernstein, CSP, CPAE. Host Thom Singer, CSP dives into Ross's incredible speaking journey, his battle with stage four cancer, and valuable tips for building a successful speaking business.In this episode:* How Ross started speaking at 22 and wrote 50 books* The unique experience of speaking on all seven continents, including Antarctica*Ross's transparent discussion about his cancer diagnosis and how it affected his business*Two key tips every speaker should know: customizing your talks and pounding the pavement for bookings*How Ross is preparing his keynote for Influence 2026 and what you can learn from his resilienceDon't miss this candid, practical conversation packed with actionable advice for speakers! Member! https://nsaspeaker.org/join/#membership Learn more about your ad choices. Visit megaphone.fm/adchoices

Leveraging AI
272 | Win more business: Build Personalized, High-Impact Proposals with AI with Susan Frew

Leveraging AI

Play Episode Listen Later Mar 3, 2026 38:23 Transcription Available


Most leaders are using AI to write emails.A few are using AI to close deals.Guess which group is winning?In our upcoming live session TODAY, “Win more business: Build Personalized, High-Impact Proposals with AI”, we're breaking down the exact step-by-step system that turns client conversations into high-impact, personalized proposals in hours… not days.No theory.No fluffy prompts.No “10 tools you've never heard of.”You'll see how to:• Turn meeting recordings into strategic insights with AI• Generate tailored proposals in minutes• Create personalized follow-up videos that wow decision-makers• Move faster than your competitors (and look impressive doing it)And we're not just talking about it.Our guest, Susan Frew, CSP, is using this exact system to land major contracts — including speaking on a million-dollar stage alongside Simon Sinek and Keith Urban. She combines NotebookLM, HeyGen, Gamma, Claude and more into a practical AI sales engine that drives real revenue.If you're a business leader who wants AI that actually impacts the bottom line this session is for you.About Leveraging AI The Ultimate AI Course for Business People: https://multiplai.ai/ai-course/ YouTube Full Episodes: https://www.youtube.com/@Multiplai_AI/ Connect with Isar Meitis: https://www.linkedin.com/in/isarmeitis/ Join our Live Sessions, AI Hangouts and newsletter: https://services.multiplai.ai/events If you've enjoyed or benefited from some of the insights of this episode, leave us a five-star review on your favorite podcast platform, and let us know what you learned, found helpful, or liked most about this show!

At Your Convenience
TXB CEO Kevin Smartt shares how the c-store chain has built and maintained its brand

At Your Convenience

Play Episode Listen Later Mar 3, 2026 12:17


In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Kevin Smartt, the CEO of Spicewood, Texas-based TXB. The two spoke on Wednesday during CSP's Convenience Retailing University event in Austin, Texas. Smartt talked about how Kwik Chek transformed to TXB, or Texas Born, in 2020, how the chain maintains its brand, how it has expanded its foodservice over the years and more.  

Experience Action
Influence Without Authority: Real CX Leadership

Experience Action

Play Episode Listen Later Mar 3, 2026 11:26 Transcription Available


You don't need a big title to drive meaningful customer experience change. This episode shows how real CX leadership starts in the middle by turning customer friction into business outcomes executives can't ignore. We break down how to connect issues like confusing onboarding or stalled conversions to metrics that matter, including call volume, cost to serve, cancellations, and retention, and how to present that story so leaders say yes.You'll learn a practical approach you can use immediately: choose one high-impact friction point, build a simple business case with clear baselines, deliver a focused fix, and share the results. These visible micro wins build momentum, credibility, and influence.We also cover how to lead across and up by partnering with metric owners, framing ideas around shared goals, and communicating in the language of outcomes. If you're ready to grow your impact and your career, this conversation gives you the tools to lead without a title.If you found this valuable, follow the show, leave a quick review, and share it with a teammate ready for their next win.Resources Mentioned:Order your copy of Experience Is Everything -- http://experienceiseverythingbook.comLearn more about CXI Membership™ and apply -- http://CXIMembership.comExperience Investigators Website -- https://experienceinvestigators.comEnjoyed the show? Subscribe, share with your team, and leave a quick review to help others find us. Leave your review at ratethispodcast.com/xact. Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie Walters, CCXP, CSP on LinkedIn!)

ChannelBuzz.ca
Your Citrix relationship just changed: Inside the Arrow Electronics transition

ChannelBuzz.ca

Play Episode Listen Later Mar 3, 2026 19:08


Mark Sweeney, senior vice president of mid‑market growth and global commercial strategy at Citrix As of this week, MSPs and resellers working with Citrix may notice their partner relationship looks a little different. On March 1, Citrix officially expanded its long-standing partnership with Arrow Electronics, shifting more of the day-to-day management of its Service Provider partners in North America and Europe to the distributor. The move builds on an existing relationship between the two companies, but goes further — touching partner engagement, transactions, and how partners interact with the Citrix ecosystem overall. For MSPs and resellers, especially in Canada, changes like this tend to raise practical questions. What's actually changing in the partner experience? Why make this move now? What responsibilities remain with Citrix, and which ones move to Arrow? And what does this mean for quoting, renewals, incentives, and support escalation? In this episode of the podcast, we're joined by Mark Sweeney to help unpack the announcement. We talk through what Citrix had already handed over to Arrow, what's new as of March 1, and how the company sees this shift fitting into its broader channel strategy. The conversation also takes a Canada-specific lens, exploring what this transition means for Canadian MSPs and resellers, and what partners should be thinking about as the new model settles in. We wrap with a look ahead at what comes next — and how partners can position themselves to get the most value from the change. Read Full Transcript Hello and welcome to the ChannelBuzz.ca podcast, bringing news and information to the Canadian IT channel for the last 16 years. I’m Robert Dutt, editor of ChannelBuzz.ca, and as always, your host for the show. If you’re an MSP or a reseller working with Citrix, as of this week, your relationship with the vendor may look a little different. Earlier this year, Citrix announced it’s expanding its partnership with distributor Arrow Electronics, handing over more of the day-to-day management of its service provider partners in North America and Europe. That change officially took place March 1st. Citrix and Arrow have already been working together for some time, but this move goes further, affecting things like partner engagement, transactions, incentives, and how partners interact with the Citrix ecosystem overall. For MSPs and resellers here in Canada, it naturally raises questions. What’s actually changing? Why now? What stays with Citrix? What shifts to Arrow? And most importantly, what does it all mean to your day-to-day business? To help unpack all of that, I’m joined by Mark Sweeney from Citrix. Mark’s been deeply involved in the company’s channel strategy and is here to walk us through not just what is changing, but why Citrix believes it’s the right move and how partners can get the most out of the transition. So let’s dive right in. Robert Dutt: Mark, thanks for taking the time. I appreciate it. Mark Sweeney: No, thanks for having me, Robert. Robert Dutt: I guess let’s start with a little bit of context first. You guys have been working with Arrow Electronics for a long time as a distribution partner and more recently, over the past little while, have handed over a little bit more responsibility and management to Arrow. I guess to level set it, can you walk me through before this March 1 announcement, what part of the relationships had already been managed by Arrow and what parts did Citrix still manage or handle directly? Mark Sweeney: Sure. Thanks for that. You’re right. Over the past numerous years, we’ve had a long and outstanding relationship with our friends at Arrow and it historically was a distribution-related arrangement that we had with them. Over the past two years, I would say that that relationship has started to change and evolve into where we see it today. Specifically, I would say it was probably about 18 months ago where we started to extend more of our business over to Arrow. That specific piece was around our CSP business. That was below a certain threshold. The threshold being about 2,000 users. Any of our CSP, MSP partners that were providing services to end users, we actually shifted those over to Arrow about 18 months ago to start supporting that business. The initial approach that we saw was very healthy and very good. One of the things that we wanted to do was actually extend that a little bit further. We looked at some of our mid-market customers and any of our mid-market customers that we didn’t manage with our enterprise team. We started to have Arrow actually manage them from a go-to-market perspective as well. The first idea there was to start to remove friction between the CSP business that was managing the same type of customers that were existing in our mid-market space. That happened probably about 12 months ago. During that period of time, our enterprise team continued to manage enterprise customers and larger MSPs that were above that 2,000 user threshold. If you thought about it and you just drew a line into our business, anyone that was below that 2,000 threshold was probably being managed by Arrow and anyone above was being managed by our enterprise team. Robert Dutt: We look forward to March 1 as that goes live, as that has gone live. What actually changes for a Citrix service provider or MSP partner of yours with this further transition to Arrow? Mark Sweeney: If there were MSP partners that were being managed by named account executives as part of Citrix, those MSP customers are also being moved over to Arrow as of March 1. Now, we’ve already communicated that to them. If not all of the MSPs should have received communication from us and from Arrow on this. I’ve also posted myself on LinkedIn about this. Anyone who was an MSP before, they are now also going to be managed by Arrow. Robert Dutt: Why make the move now? Was this something that partners were asking for? Is it sort of about where you’re at and where you want to take the channel? Mark Sweeney: I like to say, “Why not now?” The reason why I say that is because we saw some very good success with Arrow in our mid-market space and then also in our MSP business. What we also saw was a little bit of friction, as I mentioned earlier, in the smaller CSPs but then also in the mid-market space because we’re selling into the same market. What we wanted to do was we wanted to remove that friction entirely so that all MSPs now could be worked and can be functioning as a single entity that’s being managed by Arrow. What that allows us to do is really begin to focus on our innovation of our technology but then also allow us to give further support to our product development teams or product engineering teams, all of our support teams. I think for us, it wasn’t necessarily that it had to be done on March 1st, but I think it was just more of a natural time for us to do it as it was occurring 12 months after the mid-market space, 18 months after the initial CSP space. That’s why I think now is probably the best time. Robert Dutt: Continue to pull on that thread that you just introduced there. As this transition is complete, in terms of the partner business, where does Citrix stay very hands-on and where does Arrow kind of fully take the wheel? Mark Sweeney: I would say that Arrow is fully taking the wheel on all the business that is mid-market business. Anything where our enterprise account executives aren’t managing the team, they’re going to be there. Any of our service providers, any of our managed service providers, Arrow is taking the full reins too. But we still have a channel team and our channel team is still going to be managed by Kerry Saunders in the US from an enterprise perspective. For the enterprise CSA channel partners out there, they’re still going to be managed. We’re still going to be building this team. We’re still going to be managing that team. I’m working very closely with Kerry and her team. My counterparts on Arrow are actually working very closely with Kerry and her team as well. I’ll also say that I’m fully supporting the Arrow business right now and I have a team that’s supporting the Arrow business as well. We have Citrix representation that is going to be supporting all of our partners across the business. Robert Dutt: Most of our listeners are Canadian MSPs and resellers, folks who’ve been working with you or with Arrow historically. But as this transition happens, what can they expect to feel different in Canada compared to the rest of North America, if anything? Mark Sweeney: This business, what we’re doing is not just happening in North America as well. This is also happening in Europe. I’m based out of London, England, as I’m sure you hear the accent, originally American. I’ve actually spent a couple of years in Canada and in the Mississauga-Etobicoke area when we had our office there. I have had the opportunity to meet a number of your partners and your customers in the region. I don’t think anything is going to change based on geography. Anything that we’re going to see in the US is likely what we’re going to see in Canada. Similar things that we’re going to see in Europe. I would say immediate changes, there really aren’t going to be any. I think a lot of the business that we’ve already worked on with the channel partners in Canada as well as the other regions is going to be an extension. Any of the contracts that you have in place with us, those are being assigned out to the Arrow team. You’re not going to see anything change there. I did have the opportunity to spend a few days with Arrow and their leadership last week in Spain talking about strategies. One thing that it’s not a change, but I would think of it more as an opportunity. There are a lot of technologies that Arrow is exploring outside of Citrix. If I were to give one recommendation to the Canadian team, it is to work with your Arrow counterparts to see what other technologies that they have inside of their portfolio that could potentially play into what you’re doing as an MSP or in the mid-market. Given what they’re doing, there are some areas of synergy in terms of being able to potentially expand the portfolio that some of the managed service providers are actually providing to their customers. Robert Dutt: Along those same lines, what can partners do to make sure this is as smooth a transition as possible for them, to make things as simple as possible? What are you doing to make sure this is as simple a process as possible? This hopefully simplifies things for partners. I don’t think any channel chief ever sets out to make things more complex. Mark Sweeney: Two answers to that. I think the first is what I’m doing. In North America, I’m establishing a team that’s going to be dedicated to supporting the MSP business and our MSP partners, and then also a team that’s going to be supporting our mid-market team too. The reason why I’ve kept them separate is specifically what you just said, to provide this as seamless as possible so that we have subject matter experts on the MSP business and then subject matter experts on the mid-market business. I think that’s probably the first thing. Keep in mind that these are overlays from a Citrix standpoint, so there are going to be direct counterparts for Arrow that will be able to work with your partners in Canada. I think the first thing that I would recommend to any of the MSPs in Canada is to identify who your account executive is going to be from an Arrow standpoint and reach out to that person as quickly as you can. Don’t wait for a renewal to happen. Don’t wait for an expansion need to happen. Really understand what your business looks like today. Understand if you have customers, if you are looking to expand what that looks like, reach out to your account team. In the FAQ that should be shared, you should be able to find it. In North America, there’s a gentleman by the name of John Heller who is available for you to reach. He’s based in the US. Then you’ve also got myself, Mark Sweeney, that you could reach out to if you’re having any challenges identifying who your account executive is. I would say, again, two things just to summarize. I’m building a team to help support. Then from your perspective, just go ahead and reach out to your account executive as quickly as you can. Robert Dutt: Any time a vendor shifts responsibilities like this, I think there’s a natural tendency for partners to worry about support and escalation, those sorts of things, about being a step further away from the vendor in abstraction and potentially worst case scenario becoming that proverbial pop fly that drops harmlessly between two fielders who both presume the other guy’s got the ball. What are you guys doing to make sure that that doesn’t happen? What safeguards are in place? You discussed a little bit having that overlap already, but what else are you doing to make sure partners’ fears around that may be assuaged if they’re out there? Mark Sweeney: Sure. To play on your reference a little bit, because I don’t get to talk about baseball too often and it’s always cricket related, I will say that it’s important for us to call the ball. If I’m in center field and the ball’s coming my way and I’ve got my left fielder over there, I want to make sure I know who has what. I think the first thing we’re doing is creating rules of engagement between our two partners so we understand who’s doing what. From a support perspective, that support is still being handled by Citrix. Anything that’s tier one related or tier two related, you’re still calling or you’re still working into the Citrix support teams. You still have contact information from Citrix support people that you can work with, but from a go-to-market perspective, that’s where you’re going to be working with the Arrow team. I think we’ve drawn very clear lines in terms of who’s doing what. We have our support team that’s being managed, the support still being managed by Citrix. All the go-to-market functions are going to be managed by Arrow. So I think that’s the first thing to keep in mind. The second thing is to think holistically, why are we even doing this? We’re doing this because we want to dedicate more resource to our innovation. We want to dedicate more resource to our supportability of our products. We want to dedicate more of our resource just to the overall adoption and consumption of everything that we’re trying to do from a technology perspective. I understand that and I’ve heard that before and I’ve had conversations with partners and customers on this, but I think when you actually dive into it to say, “Why are we doing it?” I think the answer to that “why” is what should actually make you feel better. The reason why is because we’re trying to invest more in innovation and support engineering and product development and product management. We’re actually seeing quick execution and quick successes from a lot of that as we continue to expand on our technology and our platform and our portfolio. Then again, on the support perspective, we’re still managing that and then the go-to-market functions are going to be managed by Arrow. Robert Dutt: Zooming out a bit from that, how does this Arrow partnership and this new structure fit into the overall picture of where you guys want to take your channel community over the next year or two? Mark Sweeney: I think our channel community is incredibly important to us as a whole. When we look at who our channel partners are, the ones that have been working with us for the past dozen years, they know who we are as an organization. They know what we’ve been doing from a technology perspective. If you look at where we are building our channel program right now, more on Kerry Saunders’ team, a lot of it right now is identifying the partners that are providing value-added services into our product community and into our customer community. I think where I start to think about what’s going to happen in the future is a lot of this is like, what more can we be providing to our customers and how can we do that with our channel? This allows us to help enable our channel even further, start to enable our channel around some of the concepts that we’re thinking specifically around persona-based selling, persona-based consumption. One of the things that we’re working with our consulting teams and our technical teams right now is around the concepts that we really want our customers to think about us as a company that secures the work. The way we do that is by looking at various personas across our customer base. We want our channel partners to really understand that concept and work with customers to identify them as a persona that is focused on the modern worker, somebody who’s using SaaS-based applications on a regular basis, personas that are task-based workers, think about call centers, things like that, knowledge-based workers, maybe somebody that needs more access to more specialized applications. Then you may have power users. I think working with our channel to build that out, build that strategy out so that we could go more wall-to-wall with customers is where I see our business going towards in the next few years. Robert Dutt: Before we wrap up, I’m sure you’ve been talking to a lot of partners about this change as you formulated it and since it was announced and out there, and channel partners are not a notoriously shy bunch in terms of sharing opinions. I’m curious if you had one misconception that you’ve heard from partners or otherwise in the market about this announcement that you’d like to clear up. Mark Sweeney: I haven’t heard a misconception yet. I think that’s a good thing. I did have some conversations with a few of the partners already. For the most part, and I’ll say for the whole part, it’s actually been very positive. I think the piece about removing the friction is one of the critical pieces. I think our channel partners and our managed service providers are very excited about the fact that we’ve removed that friction and we’re allowing that ability to really sell into all of the spaces out there. I’ll double back on one of the points that you raised and it’s that point of what’s going to happen. Is there going to be any miss or any like missing the fly ball? I think that’s not a misconception I’ve heard yet. That’s a misconception I heard last year. That’s probably still out there a little bit. I mean, you’ve asked the question and I think where I want your partners in Canada to think about is we have done this for a specific reason and that specific reason is because we saw significant growth in the relationship in the business over the past 18 months. We saw that also give us the ability to really focus on our innovation and our technology and our support and product management capabilities. The reason why we’re extending it is because we’ve seen success early on and we want to continue that success and we want to build on that momentum. I would say that’s probably, even though I haven’t heard something yet, that would be the reason why I think it could be out there. Robert Dutt: Mark, I appreciate your taking the time. Good luck on this transition and look forward to seeing how the relationship evolves. Mark Sweeney: That’s great. Thanks very much for your time, Robert. Thank you to the folks listening to me in Canada. There you have it, a look at the expanding Citrix-Arrow relationship, courtesy of Citrix’s Mark Sweeney. I’d like to thank Mark for joining us for the show and thank you for listening today. The podcast will be back in your feed tomorrow as we tackle shadow AI from an identity point of view and Thursday as we take a look at the launch of Lexful, an AI-first documentation tool that boasts, if you can believe it, a robotic channel chief. You’ll want to catch both of those, so please subscribe to the show or follow it in your podcast app of choice and if it allows you to do so, please consider leaving a rating or review of the show. Until tomorrow, I’m Robert for ChannelBuzz.ca and I’ll see you in the channel.

ShopTalk » Podcast Feed
704: Sanitizer API with Frederik Braun

ShopTalk » Podcast Feed

Play Episode Listen Later Mar 2, 2026 62:25


Show DescriptionWe talk with Frederik Braun from Mozilla about the Sanitizer API, how it works with HTML tags and web components, what it does with malformed HTML, and where CSP fits in alongside the Sanitizer API. Listen on WebsiteWatch on YouTubeGuestsFrederik BraunGuest's Main URL • Guest's SocialSecurity engineer and manager working on the Mozilla Firefox web browser Links Frederik Braun: Why the Sanitizer API is just setHTML() Frederik Braun freddyb (Frederik B) SponsorsBluehostDo you ever feel like pre-configured hosting is slowing you down? That is where VPS hosting starts to make a lot more sense. With Bluehost VPS, you are not stuck inside someone else's environment. You get full control of the server. You can spin up Docker, deploy containerized apps, run workflows, and connect your CRM, databases, and APIs without weird restrictions. No shared bottlenecks. No artificial limits. If you want to actually own your stack, your data, your performance, your roadmap, VPS is the move.

The Fitness Business School with Pat Rigsby
Fitness Business School - 661 - Learning from the Best: Eric Cressey on Scaling a High-Performance Gym Business

The Fitness Business School with Pat Rigsby

Play Episode Listen Later Mar 2, 2026 45:03


Get more from Eric at EricCressey.com Ready to grow your clientele & revenue? Download "The 20 Client Generators" PDF now and get instant access to strategies that will fill your calendar with potential clients. No complicated tech, no lengthy processes—just real strategies that work. https://info.patrigsby.com/20-client-generators Do you want to stop chasing leads and start attracting them instead? Get Instant Access To The Weekly Client Machine For Just $5.00! https://patrigsby.com/weeklyclientmachine Get Your FREE Copy of Pat's Fitness Entrepreneur Handbook! https://patrigsby.com/feh  --- Eric Cressey on CSP's Florida Expansion, Building a Sticky Performance Business, and Lessons from the Yankees Pat Rigsby and Eric Cressey discuss CSP's major expansion in Palm Beach Gardens, Florida -growing into a two-building, 31,000+ sq ft "one-stop shop" with gym, pitching lab, PT, conference room, and covered cages/mounds - driven by increased demand after COVID and MLB changes, plus added on-field amenities nearby. Cressey explains why integrating strength, skill coaching, and sports medicine improves outcomes, retention, and business resilience, and shares advice for facility owners on designing scalable systems, especially for scheduling and operations. They cover managing baseball seasonality through sports medicine, in-season training, and skill work, then shift to Cressey's life as a parent of three daughters navigating youth sports and priorities. He shares Yankees takeaways on brand stewardship, professionalism, and avoiding controversy, and previews upcoming CSP initiatives including returning seminars, leveraging the biomechanics lab, and a forthcoming CSP app to replace an unwieldy exercise video spreadsheet. 00:00 Annual Check In 00:54 Florida Facility Expansion 03:54 One Stop Baseball Hub 05:35 Staff Development Space 07:17 Seminars And Mentorships 08:21 Hybrid Performance Trend 10:02 Building A Full Team 14:32 Community Over Tech 17:05 Advice For Local Owners 20:18 Handling Seasonality 22:05 In-Season Revenue Strategy 23:31 Family Life With Athletes 26:25 Juggling Schedules And Sleep 30:07 Yankees Role And Growth 32:04 Brand And Professionalism 38:19 Longevity Through Curiosity 39:37 Whats Next For CSP 42:20 Final Thanks And Signoff  

Cheap Suits Podcast
Episode 382 | "DJ Yung Kee"

Cheap Suits Podcast

Play Episode Listen Later Mar 2, 2026 88:46


DJ Yung Kee joins us for the shenanigans as well as a little career background and experience plus true stories with the CSP.

Templo Mayor
TEMPLO MAYOR: Injustificada sobrerrepresentación

Templo Mayor

Play Episode Listen Later Feb 27, 2026 3:23


Quienes saben de aritmética electoral comentan que uno de los mayores retrocesos en reforma de CSP es la fórmula de reparto de los pluris.

Speakernomics
Turning Change Enthusiasm Into Tangible Keynote Frameworks with Cassandra Worthy

Speakernomics

Play Episode Listen Later Feb 24, 2026 20:10


Join host Anne Bonney, CSP, as she chats with Cassandra Worthy about her journey from corporate leader to main stage Influence speaker. Get straight talk on the strategies, mindset, and frameworks that can help you bring lasting value to your clients and grow your speaking business.What you'll learn in this episode:* How Cassandra Worthy transitioned from corporate America to a career in speaking* The pivotal moment that inspired her "change enthusiasm" framework* Why building a practical, actionable framework sets speakers apart* What clients are really looking for now—partnership over performanceTop advice for speakers preparing for big stages and growing their network strategicallyBecome an NSA Member! https://nsaspeaker.org/join/#membership Attend Influence 2026! Register here: https://influence.nsaspeaker.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices

america turning influence register keynote frameworks tangible csp anne bonney cassandra worthy change enthusiasm
EHS on Tap: The Podcast for EHS Professionals
E284: The Benefits of Integrating EHS and Sustainability Data

EHS on Tap: The Podcast for EHS Professionals

Play Episode Listen Later Feb 24, 2026 26:19


On episode 284 of EHS On Tap, Catryna Jackson, CEM, Global EHS&S Advisor at Evotix, and Monique Parker, CSP, Chief Sustainability Officer at Elevra Lithium, talk about the benefits of integrating EHS and sustainability data.

Experience Action
From Champions to Change: Building CX That Transforms

Experience Action

Play Episode Listen Later Feb 24, 2026 27:29 Transcription Available


The most practical CX breakthroughs are happening in day-to-day choices by leaders who meet their organizations where they are. From the Medallia Experience 2026 conference in Las Vegas, we pull together no-fluff lessons on turning insights into impact, leading with intent, and using AI to accelerate change—without overpromising. Jeannie talks with Experience Transformation Award winner Paloma Paraja, Customer Experience Manager at Santalucía Seguros, about breaking down silos in a 100-year-old insurer by unifying Voice of Customer, empowering internal champions, and turning feedback into stories teams can act on. She also reconnects with Camille Kremer, Senior Director of Customer Experience at Holiday Inn Club Vacations, for a masterclass in prioritization—using driver modeling and smart experiments to separate noise from real impact, and applying AI to speed service and personalization without eroding trust. Plus, we chat about an Experience Is Everything book club with Deborah Bearden, Enterprise Customer Experience Manager at Simmons Bank.The theme: progress over perfection. Choose high-impact actions. Test, measure, and scale what works. Let AI amplify a strategy you've already defined.Enjoyed the conversation? Follow the show, share it with a CX friend, and leave a quick review to help more leaders find it. Have a question or story to add? Leave me a voicemail at askjeannie.vip.Follow our guests on LinkedIn:Paloma Paraja -- https://www.linkedin.com/in/paloma-paraja/Camille Kremer -- https://www.linkedin.com/in/camillekremer/Deborah Bearden -- https://www.linkedin.com/in/deborah-bearden/Resources Mentioned:Order your copy of Experience Is Everything -- http://experienceiseverythingbook.comLearn more about CXI Membership™ and apply -- http://CXIMembership.comExperience Investigators Website -- https://experienceinvestigators.comEnjoyed the show? Subscribe, share with your team, and leave a quick review to help others find us. Leave your review at ratethispodcast.com/xact. Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie Walters, CCXP, CSP on LinkedIn!)

Cheap Suits Podcast
Episode 381 | "All The Way Live"

Cheap Suits Podcast

Play Episode Listen Later Feb 23, 2026 134:20


Lambo Warren formally known as Lil' Aubrey joins the CSP as we take a trip down memory lane on history of being a music artist, show hosting, relationships, finding some clarity and more!

The SuccessGrid Podcast
The Art of the $100K Signature Talk with Steve Lowell - SG257

The SuccessGrid Podcast

Play Episode Listen Later Feb 22, 2026 37:45


Steve Lowell, CSP, has been speaking and performing on the live stage since the age of 6 that is over 54 years ago! From Ottawa, Canada, Steve is an award-winning global speaker. For over 30 years, he has been training and mentoring executives, thought-leaders, and professional speakers worldwide to deliver high-impact keynote speeches, drive revenue from the platform and build wealth through speaking. Steve website: https://stevelowell.com/free-book/ Show notes: https://successgrid.net/sg257/ If you love this show, please leave a review. Go to https://ratethispodcast.com/successgrid

Noticentro
¡Prepárate! Temperaturas de hasta 4 °C en CDMX

Noticentro

Play Episode Listen Later Feb 22, 2026 1:34 Transcription Available


Tribunal ordena frenar uso de siglas “CSP”Cae presunto jefe operativo del CJNG en VeracruzTrump sube aranceles tras fallo de la CorteMás información en nuestro Podcast

The Coffee Hour from KFUO Radio
Set Apart to Serve: Church Worker Formation at Concordia St. Paul

The Coffee Hour from KFUO Radio

Play Episode Listen Later Feb 20, 2026 27:00


How are church work students formed at Concordia St. Paul? The Rev. Dr. Reed Lessing (Professor of Theology & Ministry; Director of the Pre-Seminary Program; Director of the Center for Biblical Studies; Concordia University, St. Paul) and the Rev. Dr. Mark Koschmann (Vice President of Faith and Ministry; Theology Department Chair; Chief Mission Officer; Concordia University, St. Paul) join Andy and Sarah for our Set Apart to Serve series to talk about what they love about their vocations at CSP, how their individual areas of expertise are important in forming future church workers, the academic and social experience at CSP, how students are fed spiritually, and their wisdom for future church work students. Christ's church will continue until He returns, and that church will continue to need church workers. Set Apart to Serve (SAS) is an initiative of the LCMS to recruit church workers. Together, we pray for workers for the Kingdom of God and encourage children to consider church work vocations. Here are three easy ways you can participate in SAS: 1. Pray with your children for God to provide church workers. 2. Talk to your children about becoming church workers. 3. Thank God for the people who work in your congregation. To learn more about Set Apart to Serve, visit lcms.org/set-apart-to-serve. Have a topic you'd like to hear about on The Coffee Hour? Contact us at: listener@kfuo.org.

Top Advisor Podcast
#105 – Your Road Map to Ideal Clients, Ideal Business, and Ideal Life with Bill Bachrach, CSP, CPAE

Top Advisor Podcast

Play Episode Listen Later Feb 18, 2026


“Most financial advisors work too many hours for too little money for too many of the wrong clients.” – Bill Bachrach, CSP, CPAE . If you're a financial advisor looking to grow your ideal practice, this session is a must-listen. We unpacked the power of building high-trust relationships and how just 50 ideal clients paying $20,000 a year can transform your business and your life. NOT LOOKING for this exact model?  Keep listening.  The principles, strategies, and tactics discussed can apply to any advisory model. It's all about asking great questions, truly listening, and focusing on quality over quantity. Plus, we discuss practical strategies to transition from a busy, overwhelming practice to your dream client base. Unlock the roadmap to results and become the trusted advisor your clients deserve! Bill C. and Bill B. Discuss: Most advisors work too many hours for too little money and too many of the wrong clients. Want real change? Focus on fewer, ideal clients – quality over quantity. Build a business that funds your ideal life. Trust isn't a sales tactic. It's the foundation. Skip the features and benefits. Ask real questions and listen deeply. Human connection still trumps everything in the financial advisory world. “What's important about money to you?” That simple question opens up a valuable conversation. Listen without rushing. Silence is powerful. Remember that sometimes people just need extra time to think before revealing what matters most. Referrals aren't automatic. Clients need to trust you at the highest level before risking their relationships for you. Consistent follow-through and genuine care make the difference. Earn that bridge. AI is here, but human-to-human connection is what sets trusted advisors apart. Use technology for efficiency, but double down on listening and empathy. Be as analog and human as possible with your clients.

Nutrition Pearls: The Pediatric GI Nutrition Podcast
Episode 43 - Wendy Elverson - Managing Food Protein–Induced Allergic Proctocolitis (FPIAP)

Nutrition Pearls: The Pediatric GI Nutrition Podcast

Play Episode Listen Later Feb 18, 2026 52:16


Episode 43 - Wendy Elverson - Managing Food Protein–Induced Allergic Proctocolitis (FPIAP)In this episode of Nutrition Pearls: the Podcast, co-hosts Megan Murphy and Bailey Koch speak with Wendy Elverson, RD, CSP, LDN about the latest research and best practice for managing infants with Food Protein-Induced Allergic Proctocolitis (FPIAP). Wendy is a registered dietitian who has specialized in clinical pediatric nutrition for more than 25 years. Currently, she is a Senior Clinical Nutrition Specialist at Boston Children's, with expertise in pediatric food allergies and feeding disorders. Wendy is a provider in several multidisciplinary, allergy-focused clinics, including the Atopic Dermatitis Center, the FPIES Clinic, and the EGID Clinic. Wendy has been an active member of CPNP since 2015 and has had many roles, currently serving on the NASPGHAN Public Education Committee. Wendy was the previous Chair of INDANA (International Network for Diet and Nutrition in Allergy) and is the current chair of the Nutrition Work Group of the Allied Health Assembly of the American Academy of Allergy, Asthma, and Immunology (AAAAI). She is a proud co-author of several publications, including a free resource for caregivers of children with milk and egg allergies, tolerant to baked milk and egg, Muffins and More: A Baked Milk and Baked Egg Recipe and Guidebook. Wendy was also the recipient of the 2025 CPNP Dietitian of Excellence Award. References: Mahoney, L. B., et al. (2025). Food protein-induced allergic proctocolitis: What do we know and where are we going? Current Treatment Options in Pediatrics, 11(1). https://doi.org/10.1007/s40746-025-00346-4Meyer, R., et al. (2025). An update on the diagnosis and management of non-IgE-mediated food allergies in children. Pediatric Allergy and Immunology, 36(3). https://doi.org/10.1111/pai.70060 Franco, C., Fente, C., Sánchez, C., Lamas, A., Cepeda, A., Leis, R., & Regal, P. (2022). Cow's Milk Antigens Content in Human Milk: A Scoping Review. In Foods (Vol. 11, Issue 12). https://doi.org/10.3390/foods11121783Gamirova, A., et al. (2022). Food proteins in human breast milk and probability of IgE-mediated allergic reaction during breastfeeding: A systematic review. Journal of Allergy and Clinical Immunology: In Practice, 10(5). https://doi.org/10.1016/j.jaip.2022.01.028Meyer, R., et al. (2023). WAO DRACMA guideline update VII: Milk elimination and reintroduction in cow's milk allergy diagnosis. World Allergy Organization Journal, 16(7). https://doi.org/10.1016/j.waojou.2023.100785Produced by: Corey IrwinNASPGHAN - Council for Pediatric Nutrition Professionalscpnp@naspghan.org

Templo Mayor
TEMPLO MAYOR: Retiro dorado

Templo Mayor

Play Episode Listen Later Feb 18, 2026 3:09


Ahora que CSP informó que enviará carta a RU por haber concedido asilo a Karime Macías, el que no la debe estar pasando muy bien es Gertz.

Experience Action
When Emotions Run High: Training Frontline Teams for Consistent Hospitality

Experience Action

Play Episode Listen Later Feb 17, 2026 12:19 Transcription Available


Stressed arrivals, missed promises, and long check-in lines aren't surprises. They're predictable flashpoints in hospitality. In this episode, we answer a listener's question about training frontline teams for high-emotion moments and share a practical framework for turning tension into trust without burning out your people.We start by redefining success. Instead of aiming to “make every guest happy,” we focus on a sustainable goal: guide the guest to a better moment than the one they're in. From there, we identify the biggest hot spots in the journey and outline how proactive planning, clear recovery thresholds, and consistent standards across properties create a reliable brand experience.Then we get tactical with language that defuses tension, micro-habits for staying calm under pressure, and playbooks that remove hesitation when speed matters. We also explore empowerment tools like room moves, credits, and late checkout, plus the well-being practices that keep teams strong through demanding shifts.If you lead a hotel, resort, or any high-contact service, this episode delivers actionable steps to strengthen service recovery, customer experience, and employee resilience.Resources Mentioned:Order your copy of Experience Is Everything --experienceiseverythingbook.comLearn more about CXI Membership™ and apply -- CXIMembership.comExperience Investigators Website -- experienceinvestigators.comEnjoyed the show? Subscribe, share with your team, and leave a quick review to help others find us. Leave your review at ratethispodcast.com/xact. Want to ask a question? Visit askjeannie.vip to leave Jeannie a voicemail! (And don't forget to follow Jeannie Walters, CCXP, CSP on LinkedIn!)

Templo Mayor
TEMPLO MAYOR: Mediador eficiente

Templo Mayor

Play Episode Listen Later Feb 15, 2026 3:08


CSP ofreció que México puede ser mediador entre EU y Cuba, pero hay quienes preguntan si se puede ser intermediario cuando se elige un lado.

Boss Better Now with Joe Mull
What do employees really want?

Boss Better Now with Joe Mull

Play Episode Listen Later Feb 11, 2026 15:22


What employees want most is not what many organizations are built to provide. In this episode, Hall of Fame keynote speaker Joe Mull, CSP, CPAE, reframes a familiar question and explains why employee commitment is rooted less in perks or policies and more in whether work contributes to a joyous, prosperous life. Joe explores how employee engagement, employee relations, and long-term retention are shaped by the daily realities of work, including economic pressure, workload, flexibility, and how people are treated by their leaders. He reflects on why minimizing unnecessary suffering at work and increasing fulfillment through meaningful contribution, belonging, and trust are central to building commitment that lasts. The conversation also highlights the outsized role managers play in shaping the employee experience and why leadership behavior often determines whether a job becomes a stabilizing force in someone's life or a source of ongoing stress. If you want to strengthen engagement, improve employee relations, and build a workplace where people stay, care, and give their best effort, this episode offers a clear leadership perspective grounded in real workplace experience. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #transformativeleadership #workplaceculture #companyculture #talentretention #employeeengagement #employeeretention #bossheroschool #employalty Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession For more information visit joemull.com.

Pharmacy Podcast Network
From Innovation and Integration to Impact: Advancing Health System Specialty Pharmacy at UC Davis Health | NASP Specialty Pharmacy Podcast

Pharmacy Podcast Network

Play Episode Listen Later Feb 10, 2026 45:40


In this episode, Sheila Arquette, President & CEO of NASP, speaks with David G. Mitchell, PharmD, MBA, CSP, FCPhA, Assistant Chief Pharmacy Officer of Specialty Pharmacy & Home Delivery and Ruth Chen, PharmD, MHA, Manager of the Specialty Pharmacy Hub at UC Davis Health in Sacramento. They look at how UC Davis Health has built and scaled one of California's most integrated health-system specialty pharmacy programs. Dr. Mitchell shares how being embedded within clinics, care teams, and the EHR enables specialty pharmacy to deliver differentiated clinical and operational value while navigating payer, policy, and access challenges in a rapidly evolving landscape. Dr. Chen discusses why a focused rare disease strategy is essential for health-system specialty pharmacies. She walks through the challenges that existed prior to implementing a centralized rare disease hub model and how those challenges shaped the development of a coordinated, pharmacy-led approach that supports patients and providers across complex therapies. Together, this conversation highlights how structure, strategy, and leadership enable innovation, workforce growth, and improved patient care.

Speakernomics
How Personal Branding and AI Shape the Future of Professional Speaking

Speakernomics

Play Episode Listen Later Feb 10, 2026 27:22


In this episode of Speakernomics, Terry Brock, CSP, CPAE welcomes renowned personal branding strategist and Speaker Hall of Fame member Rory Vaden, CSP, CPAE, for an engaging exploration on building, refining, and leveraging your personal brand as a professional speaker.In this session, Rory will:* Define and distinguish the real meaning of personal branding as the formalization, digitization, and monetization of your reputation—moving beyond logos and social media to focus on trust and authenticity.* Demonstrate how to effectively leverage emerging tools, including AI and custom GPT bots, to streamline and personalize your speaking business while maintaining your unique human touch.* Formulate actionable strategies for breaking through industry noise, finding your uniqueness, and applying proven frameworks to grow your business, secure higher speaking fees, and expand your platform.* Whether you're an established professional or just building your brand, this discussion will help you evaluate the strengths of your current reputation and construct a targeted plan to enhance your recognition and reach in the speaking marketplace. Become an NSA Member! https://nsaspeaker.org/join/#membership THRIVE 2026! You NEED to be here! https://thrive.nsaspeaker.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Build Your Success
Emotional Intelligence and Leadership in Construction with Marie Milord

Build Your Success

Play Episode Listen Later Feb 10, 2026 29:21


In this episode of the Build Your Success Podcast, hostBrian Brogen welcomes Marie Milord, a safety and health professional specializing in utilities and heavy civil sectors. Marie, a board member of the New York City American Societyof Safety Professionals and an accomplished coach, delves into leadership dynamics, the importance of emotional intelligence (EQ/EI) in construction, and her bold initiative, 'Bold and Safe'. Discover her unique perspective on beinga leader, the value of diverse leadership styles, fostering psychological safety, and her passion for nurturing young talent. Marie also shares personal insights about her daughter'saspirations in construction management, highlighting the familial and educational influences in career choices. This episode offers invaluable lessons for professionals and newcomers in construction, emphasizing safety,empathy, and collaborative innovation. Tune in to learn how to build yourself so you can buildothers.Guest Email: info@somatculture.comGuest Social: Marie Milord, CSP, CHST, SMP |LinkedInGuest Website: https://somatculture.comHost Email:brianb@buildcs.net Host LinkedIn: Brian Brogen, PMP

AgEmerge Podcast
AgEmerge Podcast 181 with NRCS Chief Aubrey JD Bettencourt

AgEmerge Podcast

Play Episode Listen Later Feb 10, 2026 50:11


Unlock the future of farming with insights from one of America's leading agriculture champions. Aubrey Bettencourt, Chief of the NRCS, and Host Monte Bottens, talk through how innovative programs, voluntary practices, and market-driven solutions are transforming the ways farmers conserve resources, improve soil health, and remain resilient. Hear how the new, USDA outcomes-based regen pilot program is set to redefine the way we address resource concerns—making conservation efforts more practical, impactful, and sticky for farmers from coast to coast. Chief Bettencourt reveals the bold strategy behind the NRCS's reinvigorated mission: keeping farmers on the land and demonstrating that soil health and water management are not just buzzwords but vital pathways to economic and environmental security. We break down how existing programs like EQIP and CSP are being harnessed in innovative ways to accelerate regenerative practices without adding burdens—ensuring voluntary, flexible, and locally driven adoption. Aubrey shares her vision for a future where farmers are empowered, markets are aligned, and soil health becomes a shared goal—ultimately transforming agriculture into a resilient, sustainable engine for generations to come. Click to learn more about NRCS and the Regen Pilot Program: https://www.youtube.com/watch?v=FhuHrYrPXfM About NRCS​: https://www.nrcs.usda.gov/ ***About Our Guest: Aubrey J.D. Bettencourt serves as Chief of the Natural Resources Conservation Service (NRCS), the primary private lands conservation agency at the U.S. Department of Agriculture (USDA). NRCS helps producers, soil and water conservation districts, and other partners protect and conserve natural resources on private working lands while supporting American agricultural productivity throughout the United States. NRCS employees in the field work side-by-side with producers in every State and territory. Aubrey is a prominent leader in agriculture, water, and sustainability, most recently serving as the Global Director of Government Relations and External Affairs for Netafim, an Orbia Company. Prior to serving at Netafim, Aubrey was the President and Chief Executive Officer for the Almond Alliance, the national trade association advocating for American almond growers and processors. Prior to joining the Alliance, Aubrey served as the Sustainability Director for Western United Dairies, specifically leading initiatives in groundwater management. During the first Trump Administration, Aubrey worked with both the U.S. Department of the Interior (DOI) and USDA. As a Deputy Assistant Secretary with the DOI, she oversaw water and science policy. Prior to serving at DOI, Aubrey was the State Executive Director of USDA's Farm Service Agency in California where she directed the administration of farm commodity programs providing support, security, and emergency relief for producers throughout the state. Her work reflects her personal commitment to keep farmers farming through sound water policy, agricultural support, technology, and sustainable practices. This is supported by her family's farming roots in California's great Central Valley. Aubrey is a third-generation farmer at Bettencourt Farms in Kings County, California, alongside her father, mother, husband, daughter, and loyal farm dogs. Aubrey is an Eisenhower Agricultural Fellow and holds a degree in History from Westmont College in Santa Barbara, California.

The Third Wave
Psychedelics as Sacraments: Beyond the Medical Model - Paul Ryder, Ph.D.

The Third Wave

Play Episode Listen Later Feb 9, 2026 63:30


In this episode of The Psychedelic Podcast, Paul F. Austin speaks with Dr. Paul Ryder, founding minister of the Congregation for Sacred Practices, about an alternative framework for psychedelic work rooted in spirituality, ritual, and community rather than medicine alone. Paul Ryder shares how his own experiences led him to treat psychedelics as sacraments, and why he believes the medical model, while valuable, represents only an early phase of the psychedelic renaissance. Together, they explore how CSP operates as both a church and a seminary, training licensed ministers to hold ceremonies ethically, safely, and within a religious legal framework. The conversation also examines the role of community in long-term transformation, the distinction between therapists and ministers, and why practices like breathwork, meditation, and integration circles are central to spiritual development. Throughout, Ryder offers a grounded perspective on how psychedelics can support not just healing, but maturation, responsibility, and a deeper sense of purpose. You can find the full episode summary and related resources here: https://thethirdwave.co/podcast/episode-342/?ref=278 Episode Links The Congregation for Sacred Practices Episode Sponsors: The Practitioner Certification Program by Third Wave's Psychedelic Coaching Institute. The Microdosing Practitioner Certification at Psychedelic Coaching Institute. Golden Rule - Get a lifetime discount of 10% with code THIRDWAVE at checkout Disclaimer: This content is for educational, informational, and entertainment purposes only. We do not promote or encourage the illegal use of any controlled substances. Nothing said here is medical or legal advice. Always consult a qualified medical or mental health professional before making decisions related to your health. The views expressed herein belong to the speaker alone, and do not reflect the views of any other person, company, or organization. Third Wave occasionally partners with or shares information about other people, companies, and/or providers. While we work hard to only share information about ethical and responsible third parties, we can't and don't control the behavior of, products and services offered by, or the statements made by people, companies, or providers other than Third Wave. Accordingly, we encourage you to research for yourself, and consult a medical, legal, or financial professional before making decisions in those areas. Third Wave isn't responsible for the statements, conduct, services, or products of third parties. If we share a coupon code, we may receive a commission from sales arising from customers who use our coupon code. No one is required to use our coupon codes.

Life in the Leadership Lane
254. Elizabeth McCormick, Black Hawk Helicopter Pilot, Keynote Speaker on Life in the Leadership Lane

Life in the Leadership Lane

Play Episode Listen Later Feb 9, 2026 40:12


Welcome to Life in the Leadership Lane where I am talking to leaders making a difference in the workplace and in our communities. How did they get to where they are and what are they doing to stay there! Buckle up and get ready to accelerate in the Leadership Lane! This week, I am talking with Elizabeth McCormick, CSP, Motivational Keynote Speaker, Author, and former President National Speakers Association North TexasHow did Elizabeth get started in her career? What led Elizabeth to become a US Army Black Hawkhelicopter pilot? What does Elizabeth share about her latest book “Credibility Factor”?What does Elizabeth share about AI and how it's changing business?What does Elizabeth share about her press releasethat led her to major TV interviews? When did Elizabeth Find Her Lane in her career as a keynote speaker?What advice does Elizabeth share that she learned her dad? …and more as we spend “Time to Accelerate” with a few more questions. Interview resources:Favorite quote from Elizabeth:“I feel like I have the ability to impact change.” Connect with Elizabeth on LinkedInVisit Elizabeth's website to learn more Order Elizabeth's latest book “Credibility Factor” now.Learn more about the podcast host Bruce WallerCheck out Bruce's books Drive With Purpose: Move Your Career from Success toSignificance (#1 New Released book on Amazon)Life in the Leadership Lane; Moving Leaders to Inspire and Change the Workplace Find Your Lane; Change yourGPS, Change your Career (“Book Authority” Best Books)Milemarkers; A 5 Year Journey …helping you record daily highlights to keep you on track.Connect with Bruce on LinkTreeSubscribe to Bruce's Blog “Move to Inspire” Get relocation support for your next household goods or commercial office move across the US by reaching out to Bruce at bwaller@goarmstrong.com or visit The Armstrong Company

Speaking and Communicating Podcast
Momentum Mindset: How Leaders Can Learn From Experience w/ Dr. Samuel Jones

Speaking and Communicating Podcast

Play Episode Listen Later Feb 9, 2026 30:16


Do you feel stuck in your career or leadership?Meet Dr. Samuel Jones, CSP.Dr. Jones guides growth-minded leaders and entrepreneurs in achieving aligned priorities and consistent execution to break through barriers, build momentum, and lead with purpose.He is a Leadership Growth Innovator who helps you and your team to reclaim your power, renew your mind and rejuvenate your performance.As a passionate thought leader and engaging speaker, Dr. Jones helps others learn to generate personal and professional accountability for immediate impact and lasting growth. He knows that motivation alone won't cut it when it comes to providing better service, attracting better customers, landing bigger sales, and developing long term growth.Listen as Dr. Jones shares:- how to build resilient leadership in times of transition- communication skills required to build a resilient team- self-awareness and why it is so key- why experience is NOT your best teacher- building momentum from moments- the Pyramid of Possibilities®- how to make each moment matter with purpose, passion, and power- the fruits of embracing the Momentum Mindset...and so much more!Connect with Dr. Jones:Website: https://transformnowinc.com/Listen to the Podcast, subscribe, leave a rating and a review:Apple:https://podcasts.apple.com/us/podcast/momentum-mindset-how-leaders-can-learn-from-experience/id1614151066?i=1000748860202 Spotify:  https://open.spotify.com/episode/6Y5D4rlLzKvD4h1SPXEdlg?si=bb5fsFPxRW-2Zf8qcuCXQQYouTube: https://youtu.be/fiHh56Ml6ms

The Pete Primeau Show
Integrity First Selling With Mark Hunter: Episode 263

The Pete Primeau Show

Play Episode Listen Later Feb 9, 2026 62:12


In this episode, we're joined by Mark Hunter, CSP—known as “The Sales Hunter”—owner of The Sales Hunter and a leading expert in consultative selling. Mark shares how custom-tailored sales programs help businesses gain a competitive edge and win in today's evolving marketplace. Since founding his company in 1998, Mark's mission has been to help individuals and organizations grow their top line, improve their bottom line, and drive sustainable sales success. Tune in for practical insights, proven strategies, and real-world sales wisdom from one of the industry's most trusted voices. Grab Mark's new Book "Integrity First Selling: How To Create Better Sales With Better Customers" (Amazon): https://amzn.to/3ZL0NJr

At Your Convenience
Bridging strategy and execution: Reynolds American and Casey's drive innovation

At Your Convenience

Play Episode Listen Later Feb 5, 2026 12:22


In a recent episode of the “At Your Convenience” podcast, CSP's Abbey Lewis hosted Heather Potter, Reynolds American trade marketing account executive for Casey's, and Joi Notice-Brooks, senior manager of trade marketing at Reynolds American, for a discussion on trade marketing and its impact on convenience retail. The conversation explores how Reynolds' trade marketing team bridges the gap between commercial strategies and retail execution, ensuring seamless product launches and effective category management.The conversation highlights the evolution of the nicotine category, including the rapid growth of modern oral products and the importance of innovation in meeting adult consumer preferences. They also share key success factors from Reynolds' partnership with Casey's, emphasizing collaboration, transparency and data-driven strategies to drive sustainable growth and enhance in-store experiences.

Boss Better Now with Joe Mull
How can I increase employee motivation?

Boss Better Now with Joe Mull

Play Episode Listen Later Feb 4, 2026 10:13


Trying to motivate your employees may be the wrong goal entirely. In this episode, Hall of Fame keynote speaker Joe Mull, CSP, CPAE, challenges one of the most common leadership assumptions and explains why motivation is not something leaders can give to people, but something employees experience when the conditions at work are right. Joe reframes how leaders should think about employee motivation, employee engagement, and employee relations, especially when teams feel checked out or burned out. He explores why perks, incentives, and pep talks rarely lead to sustained effort, and how daily leadership behavior plays a much bigger role in whether people care, try, and stay committed. The conversation focuses on how leaders shape the employee experience through trust, clarity, and attention to the realities of people's work lives, and why creating the right conditions matters more than trying to energize people directly. If you want to improve motivation, strengthen engagement, and build a workplace where effort comes from within, this episode offers a grounded leadership perspective for today's workplace. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #transformativeleadership #workplaceculture #companyculture #talentretention #employeeengagement #employeeretention #bossheroschool #employalty Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession For more information visit joemull.com.

Retail Daily
7-Eleven airport location, SNAP changes, CSP Retail Leader of the Year

Retail Daily

Play Episode Listen Later Feb 2, 2026 4:45


7-Eleven opens its 15th airport location in the United States, Sunday marked the start of significant changes to SNAP, and CSP has named Joe Hamza, chief operating officer of Nouria Energy, as its 2026 Retail Leader of the Year.Learn more about our CRU event: https://informaconnect.com/convenience-retailing-university/?utm_source=skot&utm_medium=radio&utm_campaign=cru26

Whiskey, Jazz and Leadership
P3 Purpose Formula: Annie Meehan on Living by Choice, Not Circumstance (Part 2)

Whiskey, Jazz and Leadership

Play Episode Listen Later Jan 30, 2026 31:00


Podcast Description: In Part 2 of this two-part episode of Whiskey, Jazz & Leadership, host Galen Bingham continues his inspiring conversation with Annie Meehan, motivational speaker, author, and resilience expert. Annie dives deeper into her P3 Purpose Formula, a transformative approach to discovering your purpose by turning pain into passion and ultimately into purpose.   This episode is packed with actionable insights on how to live intentionally, lead authentically, and make decisions that align with your values. Annie shares how her invisible board of directors, including names like Oprah Winfrey, Brene Brown, and Simon Sinek, guides her in making tough decisions. She also opens up about her faith, her journey to earning the prestigious CSP designation, and how she uses her story to inspire others to live by choice, not by chance or circumstance.   What You'll Learn in This Episode: The P3 Purpose Formula: How to turn pain into passion and purpose. Living Intentionally: Why every day is a choice to be amazing. The Invisible Board of Directors: How mentors like Oprah Winfrey and Simon Sinek inspire her decision-making. Faith and Authenticity: How Annie's faith shapes her leadership and connection with others. Earning the CSP Designation: What it means to achieve the highest distinction in professional speaking.   What you drinking? Galen pours a glass of Ridgemont 1792 Small Batch Bourbon (93 proof), a smooth and foundational whiskey that perfectly complements the depth of this conversation. Meanwhile, Annie sips on honey and ginger kombucha, a refreshing and healthy choice that reflects her commitment to living with intention and balance.   Want more? For four dollars a month, you can become a Patreon VIP. You'll get early access to every Part Two episode. A deep archive of exclusive conversations. Insight into who's coming next. And direct access to Galen himself. Join the VIP circle today Click Here. Cheers to leadership that matters!

Boss Better Now with Joe Mull
How to manage and lead Gen Z in the workplace

Boss Better Now with Joe Mull

Play Episode Listen Later Jan 28, 2026 16:37


The fastest way to lose Gen Z at work is to misjudge what they need. In this episode, Hall of Fame keynote speaker Joe Mull, CSP, CPAE, challenges common assumptions about Gen Z in the workplace and explains why labeling early career professionals as unmotivated or unprepared misses what actually drives employee engagement, employee relations, and long-term commitment. Joe explores how professional inexperience, economic pressure, and communication norms shape how young employees show up at work, and why patience, mentoring, and leadership behavior matter more than generational stereotypes. He reflects on how early workplace interactions influence confidence, effort, and willingness to grow, especially in the critical first years of a career. The conversation focuses on how leaders can support development, preserve dignity, and build trust with early career employees in ways that strengthen workplace culture and unlock potential rather than shut it down. If you want to lead Gen Z more effectively, improve employee relations, and build a culture where early career professionals grow into committed contributors, this episode offers grounded perspective for today's workplace. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #transformativeleadership #workplaceculture #companyculture #talentretention #employeeengagement #employeeretention #bossheroschool #employalty Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession For more information visit joemull.com.

Cheap Suits Podcast
Episode 379 | "ASMR"

Cheap Suits Podcast

Play Episode Listen Later Jan 28, 2026 77:50


Music artist Queen Ailin joins the CSP for the shenanigans as we talk ASMR, music career, freaky case, the pick up,  relationships and much more. 

Telecom Reseller
Capturing Information after the call is made – Attach Outcomes, Podcast

Telecom Reseller

Play Episode Listen Later Jan 28, 2026 12:49


Don Witt of the Channel Daily News, a TR publication, interviews Kevin Nethercott, CEO of Tresic, to discuss the company’s focus on bringing intelligence to the mid-market through CSP partners. Kevin Nethercott Kevin explains Tresic’s mission to leverage AI for conversational intelligence, offering products like After Call and First Alert that provide automated transcription, to-do item tracking, and keyword alerts for businesses. Kevin highlights Tresic’s partnership with service providers like NetSapiens and their ability to quickly deploy solutions for mid-market companies. Kevin also shared his background in communications technology and expressed excitement about Tresic's potential to transform business operations through AI.   Mid-Market AI Solutions for Frontline Workers Kevin explains Tresic’s focus on mid-market businesses, which represent 60% of US businesses and a larger percentage globally. He emphasizes that mid-market companies need easy-to-use AI solutions to help frontline workers improve customer interactions and competitiveness. Before: missed moments. After: action is already done. Promises, risks, and buying signals show up in conversations. Most of that intelligence disappears into notes and follow-up gaps. Tresic makes it usable – and immediate! For more information, go to: Tresic

Mayo Clinic Cardiovascular CME
Conduction System Pacing

Mayo Clinic Cardiovascular CME

Play Episode Listen Later Jan 27, 2026 12:48


Conduction System Pacing   Guest: Nicholas Tan, M.D., M.S. Host: Anthony Kashou, M.D.   In this episode of the “ECG Making Waves” segment of Mayo Clinic's cardiovascular podcast series “Interviews with the Experts,” Dr. Nicholas Tan joins us to discuss conduction system pacing. The listener will hear about the basics and rationale of conduction system pacing, as well as clinical scenarios where it should be considered.   Topics Discussed: How does conduction system pacing (or CSP) differ from conventional means of pacing? In broad strokes, how is CSP performed? In what situations would you consider doing CSP? Are there any risks or uncertainties regarding CSP?   Connect with Mayo Clinic's Cardiovascular Continuing Medical Education online at https://cveducation.mayo.edu or on Twitter @MayoClinicCV and @MayoCVservices. LinkedIn: Mayo Clinic Cardiovascular Services Cardiovascular Education App: The Mayo Clinic Cardiovascular CME App is an innovative educational platform that features cardiology-focused continuing medical education wherever and whenever you need it. Use this app to access other free content and browse upcoming courses. Download it for free in Apple or Google stores today! No CME credit offered for this episode.   Podcast episode transcript found here.   Recorded 09-December-2025

Transform My Dance Studio – The Podcast For Dance Studio Owners
Stay Awkward: The Leadership Skill You're Avoiding (Interview with Henna Pryor)

Transform My Dance Studio – The Podcast For Dance Studio Owners

Play Episode Listen Later Jan 26, 2026 40:07


Do you ever label yourself as "awkward" and then use that as a reason not to take a risk?  In the first episode of Season 6 of the Transform My Dance Studio Podcast, Olivia Mode-Cater is joined by workplace performance expert Henna Pryor to unpack one of the biggest hidden barriers to studio growth: the fear of awkwardness.  Together, they challenge the idea that confident leaders "have it all together" and reveal that confidence isn't about avoiding discomfort, it's about recovering faster. From perfectionism and approval-seeking to emotional avoidance and leadership burnout, this conversation gives studio owners language, science, and permission to lead imperfectly and more effectively.  If you've ever delayed a hard conversation, second-guessed a decision, or felt like success still doesn't feel good, this episode will help you reframe discomfort as a skill you can train.  What You'll Learn:  Why awkwardness is an emotion, not a personality trait  How confident studio owners build a fast comeback rate  The neuroscience behind social pain and why it feels so intense  How perfectionism fuels shame cycles in dance studio leadership  Why "positive mindset" can actually become emotional avoidance  How to create psychological safety for yourself and your team  The role of community in normalizing leadership missteps  Why white space is essential for long-term resilience and clarity  How reframing language (like "sacred time") changes behavior  A simple reflection practice to uncover the stories driving your decisions  Henna Pryor, CSP, is a globally recognized Workplace Performance Expert, Inc. Magazine columnist, and award-winning author of Good Awkward. Known for her science-backed approach to performance mindset, communication, and leadership under pressure, Henna helps high-performing leaders embrace discomfort to drive meaningful, sustainable change.   Join our growing community of people just like you inside our free Facebook group. Click here to join!  Watch our video episodes and subscribe on YouTube here.   Follow Henna Pryor: Instagram: https://www.instagram.com/hennapryor/ Follow The Dance Studio Owners Association:  Instagram: @dancestudioownersassociation | TikTok: @dsoaofficial | Facebook: @dancestudioownersassociation Follow Olivia Mode-Cater: Instagram: @olivia.modecater | TikTok: @olivia.modecater    

tiktok magazine awkward leadership skills csp henna henna pryor workplace performance expert
Becker’s Healthcare Podcast
Expanding Infusion Services and Driving Value in Pharmacy at Cone Health

Becker’s Healthcare Podcast

Play Episode Listen Later Jan 22, 2026 14:11


In this episode, Nick Gazda, PharmD, MS, BCPS, CSP, Director of Pharmacy Oncology and Infusion at Cone Health, discusses how standardized infusion services, centralized medication access, and technology integration have improved patient care and operational efficiency. He also shares strategies for navigating financial and regulatory headwinds while pursuing growth and value-based opportunities in 2026.

Boss Better Now with Joe Mull
How you can improve retention in high turnover positions

Boss Better Now with Joe Mull

Play Episode Listen Later Jan 21, 2026 15:18


Chronic turnover in the same positions is a signal leaders can't afford to ignore. In this episode, Hall of Fame keynote speaker Joe Mull, CSP, CPAE, explores why some positions are harder to fill and keep than others, and how leaders can improve employee retention, employee engagement, employee relations, and workplace culture in high-turnover roles. Joe introduces practical leadership questions that help organizations stand out in their industry and create jobs people actually want to stay in. He discusses ideas like job crafting, ongoing stay conversations, and rethinking quality of life at work, showing how small adjustments to roles and relationships can significantly improve the employee experience. The conversation also addresses the internal issues that quietly drive people away, including unhealthy dynamics and leadership behaviors that undermine trust, even when pay and benefits seem competitive. If you want to reduce turnover, strengthen employee relations, and build roles that attract and keep great people, this episode offers grounded insight leaders can apply right away. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #transformativeleadership #workplaceculture #companyculture #talentretention #employeeengagement #employeeretention #bossheroschool #employalty Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession For more information visit joemull.com.

Speakernomics
Dive Into International Speaking: Expert Tips for Global Success

Speakernomics

Play Episode Listen Later Jan 20, 2026 30:07


In this episode of Speakernomics, host Kenneth Kinney, affectionately known as "Shark," embarks on a journey with a panel of international speaking experts including Ruby Newell Legner, CSP, Cavett Award; Sylvie di Giusto, CSP; Elias Kanaris; Stan Phelps; and more. Together, they explore the dynamics of becoming a successful international speaker and the nuances that distinguish it from occasional international engagements.In this session, the esteemed speakers will:* Explain how to adapt speeches culturally and contextually to match diverse global audiences, ensuring both relevance and resonance.* Argue the significance of building strong, service-oriented relationships with international clients, rather than focusing solely on sales intentions.* Outline strategies for defining a clear international speaking strategy by targeting specific regions or industries aligned with personal values and expertise. Become an NSA Member! https://nsaspeaker.org/join/#membership THRIVE 2026! You NEED to be here! https://thrive.nsaspeaker.org/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Boss Better Now with Joe Mull
How to become a better boss

Boss Better Now with Joe Mull

Play Episode Listen Later Jan 14, 2026 15:51


Becoming a better boss is not about quick fixes or one-time changes. In this episode, Hall of Fame keynote speaker Joe Mull, CSP, CPAE, reflects on what it really takes to grow as a leader over time and why employee commitment, engagement, and retention are shaped by the daily experience people have at work. Joe invites leaders to think more deeply about how learning, self-reflection, and relationships influence workplace culture, and why the role of the direct supervisor matters more than most organizations realize. Rather than offering shortcuts or surface-level tactics, this conversation focuses on the long view of leadership growth and the conditions that allow people to do their best work. If you want to create a workplace where people join, stay, care, and try, this episode offers grounded perspective on how better bosses are built. To subscribe to Joe Mull's BossBetter Email newsletter, visit https://BossBetterNow.com For more info on working with Joe Mull, visit https://joemull.com For more info on Boss Hero School, visit https://bossheroschool.com To email the podcast, use bossbetternow@gmail.com #transformativeleadership #workplaceculture #companyculture #talentretention #employeeengagement #employeeretention #bossheroschool #employalty Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives. A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar. Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He's the author of three books, including Employalty, named a top business book of the year by Publisher's Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally. A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more. In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession's highest honor, a distinction granted to less than 1% of professional speakers worldwide. It's awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession For more information visit joemull.com.