Podcasts about Cintas

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Rich Ortega, the C.O.O. and co-owner of On The Rock Services and podcast co-host of Commercial Kitchen Chronicles, to discuss the realities of starting and running a service business. Rich shares his experience working in the commercial kitchen industry for 20 years, including his time working for his father and grandfather before eventually moving into larger companies and starting his own business. The conversation begins with the challenges of working with independent restaurants, including low budgets, price objections, and the difficulty of getting customers to understand the true cost of repairs and maintenance. Rich explains why he shifted his focus toward larger chain and multi-unit operations and how those customers provide more opportunities to perform profitable repairs and maintenance. Gary and Rich then discuss Rich's journey into entrepreneurship, including the experiences that pushed him to leave his previous employer, the importance of building a strong personal reputation, and how existing customer relationships helped him establish his own company. They also explore the less-discussed side of business ownership, including long hours, being available 24/7, sacrificing vacations and free time, and the intense workload during the first few years. Rich shares what his first year was really like and why, despite the exhaustion, he genuinely enjoyed the journey. Expect to Learn: ● The challenges of servicing independent restaurants and dealing with limited repair budgets. ● Why Rich shifted his business toward larger chain and multi-unit restaurant operations. ● How to identify additional legitimate repair and maintenance opportunities during service calls. ● Rich's journey from working for his family and larger companies to becoming an entrepreneur. ● Why building a strong personal reputation can help when starting a new service business. ● The sacrifices, long hours, and lack of work-life balance that can come with starting a business. ● What Rich's first six months and first year in business were really like.   Episode Highlights:            [00:00] - Sponsor Ad: Factory Direct Filters            [00:42] - Introduction to Rich Ortega & the Focus of the Episode            [03:21] - The Challenges of Servicing Independent Restaurants            [07:10] - Why Rich Focused on Larger Restaurant Accounts            [10:17] - Rich's Journey Into Entrepreneurship            [17:36] - The Sacrifices & Reality of Business Ownership            [20:38] - Why Rich Enjoyed the Journey Despite the Exhaustion    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Rich Ortega and His Companies on: LinkedIn: https://www.linkedin.com/in/rich-ortega-61460125b/ Company LinkedIn: https://www.linkedin.com/company/ontherockservices/ Company Website: https://www.ontherockservices.com/ Guest's Podcast LinkedIn: https://www.linkedin.com/company/commercial-kitchen-chronicles/  Guest's Podcast Website: https://commercialkitchenchronicles.com/   Follow the Host on: LinkedIn Profile: https://www.linkedin.com/in/gary-mccreadie-38217a77/ LinkedIn - HVAC Know It All: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcasts: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

Episode Overview In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, examines compressor oil return, including why lubrication matters, how low load and reduced airflow affect oil movement, and how oil separators can protect compressors. Listeners will learn how to investigate oil-failure alarms, improve return velocity, and avoid replacing controls before finding the underlying system issue. Drawing on a past five-story rooftop-unit service case and observations from LG VRF training, the host explains how improper building automation programming contributed to repeated compressor failures. That field perspective connects oil separators, inverter oil-return modes, suction piping, traps, double suction risers, and compressor unloading to practical troubleshooting decisions. Key Takeaways Why inadequate lubrication can cause compressor seizure, metal debris, and component damage. How an oil separator can return oil from the discharge line to the suction line without circulating as much oil through the system. How reduced airflow and low suction pressure can prevent oil from returning to a compressor. Why an oil-failure control trip requires troubleshooting oil pressure and return rather than immediately replacing the control. How suction-line traps and double suction risers help maintain oil-return velocity in vertical piping. The importance of periodically loading inverter or unloaded compressor capacity to bring pooled oil back to the compressor. Key Timestamps: [00:00] - Sponsor: Factory Direct Filters [02:32] - Why oil is important for compressor lubrication [04:15] - How VRF oil-return mode raises compressor speed to return oil at low load. [07:27] - Why an Oil Separator Was Recommended for the System  [10:58] - How Oil Failure Controls Work and Why You Shouldn't Just Reset Them  [12:52] - Oil Traps and Double Suction Risers  [17:21] - Troubleshooting Oil Return Issues and Using the Oil Sight Glass    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/     Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

Episode Overview In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, talks about volunteer leadership, workplace burnout, and gratitude. Using experiences from coaching and leading a youth soccer club, He explains how HVAC business owners, service managers, and technicians can use encouragement, communication, and patient development to help people perform at their best. He draws on the pressure of managing complaints and limited positive feedback while serving as president of the Shelburne Soccer Club and coaching soccer. That experience informs a leadership perspective centered on recognizing effort, building confidence in small steps, and supporting people in every direction of an organization. Key Takeaways How consistent encouragement can help a struggling employee or player rebuild confidence and improve performance. Why gratitude matters in volunteer roles, field work, and leadership positions where positive feedback can be limited. The value of assigning manageable tasks and increasing responsibility as someone builds confidence. How transformational leadership differs from ridicule, angry emails, and focusing only on mistakes. Why leaders also need honest positive feedback when they are carrying responsibility without support above them. The connection between toxic work environments, burnout, and employees deciding to leave. Key Timestamps [00:00] – Episode Introduction [05:18] – The Mental Strain of Thankless Volunteer Work  [07:11] – Lack of Gratitude and What Employees Need From Leaders  [08:47] – Coaching a struggling player through confidence-building encouragement [11:07] – Why Leadership and Support Need to Go Both Ways  [14:17] – Why employees should share positive feedback with good leaders [16:37] – Sharing Gratitude and Building People Up Through Positive Reinforcement  This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Host & His Companies: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcasts: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455  

In der heutigen Folge sprechen die Finanzjournalisten Daniel Eckert und Lea Oetjen über die Zoll-Eskalation in Nordamerika, die große Krypto-Erholung und was sonst noch so wichtig wird in dieser Woche. Außerdem geht es um Merck & Co., Johnson & Johnson, Robinhood, Coinbase, Strategy, Tesla, Freeport-McMoRan, Salzgitter, Thyssenkrupp, Aurubis, Meta, Motorola Solutions, Berkshire Hathaway, Visa, Mastercard, Cintas, Home Depot, Fidelity National Information Services, Palantir, RTX, Northrop Grumman, State Street SPDR S&P U.S. Technology Select Sector (WKN: A14QB5), iShares U.S. Treasury Bond ETF (WKN: A2JKTZ), iShares GSCI Commodity Dynamic Roll Strategy ETF (WKN: A14SNM), iShares Physical Gold EUR Hedged (WKN: A3GX4G), Invesco Physical Gold EUR Hedged (WKN: A28QBG), Xetra-Gold (WKN: A0S9GB), EUWAX Gold Core (WKN: EWG4CR) und Euwax Gold II (WKN: EWG2LD). Am 2. Oktober findet unser „Alles auf Aktien“-Summit in Berlin statt. Mit dem Code „AAAFRIENDS“ sparst du 50 Prozent auf dein Ticket – aber nur unter folgendem Link: https://veranstaltung.businessinsider.de/event/financesummit26/summary?rp=c6dc55d6-6f4f-4fb4-b75f-3f3501d84859 Wir freuen uns an Feedback über aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts. Hier bei WELT: https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html. Hier könnt ihr den AAA-Newsletter abonnieren: https://www.welt.de/newsletter/article232797673/Alles-auf-Aktien-Der-taegliche-Boersen-Newsletter-fuer-WELTplus-Abonnenten.html Und – ganz neu: AAA gibt es jetzt auch auf Instagram: https://www.instagram.com/alles_auf_aktien/ Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Diese Folge enthält Werbung für Smartbroker+. Depot eröffnen, 30 € ETF als Bonus sichern und aus tausenden ETFs wählen. Smartbroker+ macht Investieren einfach. Alle Informationen gibt es unter: https://get.smartbrokerplus.de/triple-aaa-podcast2/ Anzeige: Eight Sleep: Der Pod 5 reguliert die Temperatur im Bett automatisch, trackt Schlaf- und Gesundheitswerte ohne Wearable und kann so zu besserem Schlaf beitragen. Mit dem Code ALLESAUFAKTIEN erhaltet ihr auf https://www.eightsleep.com/allesaufaktien bis zu 350 Euro Rabatt. Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

Don’t miss the marketplace revolution! Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX: https://theultimatepartner.com/experience/ In this episode of the Ultimate Partner Podcast, Vince Menzione sits down with AWS Marketplace leaders George Maroulakos and Arif Razvi to uncover the rapidly shifting ecosystem of technology procurement and partner transformation. They dive deep into the evolution of buyer experiences, the critical necessity of executive alignment, and how agentic AI is redefining software discovery and consumption. If you want to accelerate deal velocity and ensure your business isn’t left behind, this conversation outlines exactly why integrating the AWS Marketplace into your core co-sell motion is no longer optional. https://youtu.be/Avp0sIyxRU8 Key Takeaways Embracing the AWS Marketplace should be viewed as a natural extension of your co-sell motion, not an interrupt-driven exception. Successfully leveraging the marketplace requires top-down executive sponsorship to overcome internal friction across legal, finance, and revenue operations. Partners must prepare for global expansion by ensuring local entities and currencies are wired up to meet buyers where they are. Agentic AI and natural language queries are leveling the playing field for software discovery, moving beyond traditional SEO-driven presence. SaaS pricing models are shifting toward consumption and outcome-based structures, demanding highly detailed product metadata. The speed of deal closure is drastically increased when partners are prepared to transact seamlessly through the marketplace. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags AWS Marketplace, partner transformation, buyer experiences, hyperscalers, co-sell motion, revenue operations, strategic alignment, agentic AI solutions, outcome-based pricing, metadata optimization, software discovery, private offers, global expansion, deal velocity, cloud centers of excellence. Transcript Arif Razvi and George Maroulakos Audio Episode [00:00:00] George Maroulakos: From my perspective, think about marketplace as a why not as opposed to a why. [00:00:06] Vince Menzione: You can feel it happening. The ecosystem is shifting beneath us, the way Hyperscalers are partnering, how AI is remaking the channel and what it means to win in 2026. [00:00:17] Arif Razvi: Welcome to the Ultimate Partner Podcast. I’m Vince Menzi, own your host. [00:00:22] Arif Razvi: And each week I sit down with leaders at the intersection of technology, [00:00:26] Vince Menzione: partnerships and outcomes. The voices shaping how ecosystems actually work. We talk about what’s real, what’s changing, and what it takes to lead in this era where the partner channel isn’t just part of the strategy. [00:00:39] Arif Razvi: It is the strategy because being in the room changes everything. [00:00:44] Arif Razvi: Let’s start. [00:00:48] Vince Menzione: I’m excited to, because we were talking about some of this earlier with Matt, but I thought this would be a great conversation. I’m gonna ask each of you to introduce yourselves, George and Arif, and your roles. ’cause you have two very unique roles. Uh. Contrasting roles, I would call it, within the AWS Marketplace Organization. [00:01:06] George Maroulakos: Yep. Happy to do so. So I think Vince just didn’t wanna say my last name, so that’s why I’m gonna introduce myself. Mayor. Very, very good. So Mayor Laki, George Meki, pleasure to meet. Hey, I can say that, uh, all of those that I haven’t met before, lots of familiar faces as well here. Uh, so it’s really great to see. [00:01:21] George Maroulakos: Uh, I’m part of the AWS Marketplace team and our center of excellence. That focuses on buyer experiences. So like why is a buyer guy here in this partner session? And I think, you know, I’m gonna help to try to bring some perspective around what our buyers see as the value for using marketplace and. [00:01:40] George Maroulakos: Working with all of these great partners that are here in the room and, uh, you know, the experiences that we see in helping to drive, you know, the blood to all organs. I’m using that a lot, Alison, to copyright it. It’s, it was really good. I love that, that analogy. But, um, for, but for both our partners as well as for our customers. [00:01:59] Vince Menzione: That’s awesome. [00:01:59] Arif Razvi: Hey everybody. I’m Arif Roski. I’m based here in New York City, although I’m a Celtics fan. Um, uh, go, go. I, I still supported the Knicks through the championship and I’m very happy for them. So excited to be here. Excited to be among, uh, other channel and alliance leaders. I’ve spent my entire 25 plus career in channels and alliances. [00:02:20] Arif Razvi: The last seven years, uh, on AWS marketplace where I lead, uh, a couple of functions. One is I support all of Matt Ian’s feature launches. So from a go-to market perspective, uh, I support his launches. I also focus on international expansion of marketplace. So, uh, Matt alluded to this earlier. I’ll mention some, I’ll talk about some stuff in a little bit. [00:02:39] Arif Razvi: And then, uh, we do some deep engagements with some of our most strategic partners to help them accelerate and unblock their marketplace business. By embedding a subject matter expert from my team into their organization to really help drive, uh, adoption of marketplace. [00:02:55] Vince Menzione: So important. Both of your roles. [00:02:56] Vince Menzione: By the way, this is standout roles. I, you know, I. I don’t want to get into trouble here. I talk about other hyperscalers, but I said this with Matt on stage earlier. You guys have been at the forefront of driving marketplace in such a strong way, having somebody who’s customer focused, right? And that lens is so important. [00:03:15] Vince Menzione: I don’t feel, I feel like that’s missed so many times. And then you also have. You know, quite a bit of an important role here in terms of what you’re doing in embedding resources. ’cause a lot of times people get lost in the process and it seems to be the, the common currents. So, um, really great both sides of the same equation here, right? [00:03:33] Vince Menzione: Buyer led, partner built, uh, let’s start George here. Um. Let’s talk about how buying has changed. Right. We go back to the early days of marketplace. It felt like it was a listing at first and it started to become important. Organizations like Work Span started to come to fruition and started to drive, at least in my part of the world. [00:03:53] Vince Menzione: And then we started talking a lot more about Marketplace. And of course the, the cus customer commits really started driving things in a different direction. You’ve got the customer, so talk about what your journey’s been like. [00:04:05] George Maroulakos: So I’ve been with Marketplace nine and a half years, which is pretty long time since the beginning of it, and watching the evolution of, of where things have come and where they started. [00:04:15] George Maroulakos: And I remember, uh, I was covering the, the northeast region when I very first started and working with, uh, you know, different enterprise accounts and financial services and, and, and healthcare and life sciences, and talking about this. This creation that occurred called, called AWS Marketplace, and even folks within AWS didn’t really know what that meant or how to talk about it or sell it. [00:04:38] George Maroulakos: So there was this creation of a infield based business development function to help supplement the account teams and the value and the importance of marketplace as a part of a customer’s AWS journey. And when I first started the, the, the highest, uh, or most frequently subscribed to products that existed were. [00:04:57] George Maroulakos: Uh, Amazon machine images a amis and it’s very specifically open source amis. So think of Bantu or Cintas as the predominant things that were being subscribed out of marketplace. So, um, by definition, not really revenue generating. You’re, these are not the a hundred million dollar transactions or the billion dollar club that we talk about today. [00:05:19] George Maroulakos: It was very much helping. The builders go again, go back 10 years, uh, who are just getting started with the cloud and how could they find partner solutions that they trusted or that they felt were secure and helping them to start to build out and migrate their workloads into, into AWS. Um, so I existed before the. [00:05:39] George Maroulakos: Very first private offer was transacted. Nice. Um, there’s actually a, a gentleman towards the back, uh, who helped with one of our very first private offers. I see you back there, Joe. Nice, nice. Um, so we, we worked on, uh, uh, uh, really big transaction with, uh, with, at the time AppDynamics, uh, and, and helping to get. [00:05:58] George Maroulakos: You know, a customer really up and running with their implementation that, so watching over the 10 years from, you know, the builder mentality of, of getting started with the cloud to really embracing all kinds of partner based, um, solutions that go along with AWS. It’s really been, uh, you know, a, a rocket ship you referenced earlier, moving to the top right quadrant, if we want to use the, the Gartner analogy, and I think we’re at another. [00:06:24] George Maroulakos: Inflection point because with what’s going on with Ag agentic solutions, the way that our customers are finding and discovering different partner solutions is better than ever I would think. And I think it gives much more of a equal opportunity in playing field for all partners of all shapes and sizes because you’re not driving your presence based on SEO or whether or not you have the best Google search results. [00:06:53] George Maroulakos: With AgTech and how you differentiate your solutions, you’re gonna be able to really get yourself in front of more customers more quickly. And as Matt talked about earlier, the, the, the really big penetration that we’ve seen thus far is real, is on the discovery piece, the, the research area, the pre-purchase activity, so validate what’s available. [00:07:13] George Maroulakos: So I think marketplace has really evolved over the 10 year, nine and a half years-ish that I’ve been there. And I think it’s gonna continue to change here in the coming months ahead. Yeah. [00:07:23] Vince Menzione: Any predictions? [00:07:25] George Maroulakos: Yeah, I, I think, you know, the, I, the, the importance of marketplaces is only going to continue to grow. [00:07:32] George Maroulakos: Uh, and I think we’re going to see, you know, even more innovation and expectation from our customers on being able to find the right solutions and being able to procure and deploy them as quickly as possible. [00:07:44] Vince Menzione: Nice. Arif, from your side. Partner transformation. So, you know, embedding resources with the partners. [00:07:51] Vince Menzione: Right. So you basically help kickstart a lot of the, the efforts, right? George? George is looking at it from the customer side, and then you’re kick-starting it on the partner side. [00:08:00] Arif Razvi: Yeah. Either kickstarting it, uh, on the initial stages with a strategic partner. Yeah. Or accelerating their adoption of something that’s already there. [00:08:07] Arif Razvi: Right. So what we’re seeing, what I’m seeing a lot of more recently is partners who say, I didn’t know you had capabilities for us to sell into Korea or Japan, or we just, we just launched India. Yep. Matt alluded to this easier, uh, earlier that we’re making it easier for partners to expand globally. And now partners are realizing, wait a minute, I can match my. [00:08:26] Arif Razvi: Uh, my business processes on marketplace, so revenue recognition, tax collection, locally, local invoices, and now they’re starting to set up multiple entities outside the US to meet those buyers, uh, where they are. [00:08:41] Vince Menzione: Nice. And you mentioned having these resources. How do you determine who gets resources and who? [00:08:47] Arif Razvi: Well, there’s, uh, staging and there’s, uh, there’s qualification mechanisms we use. We work with the PDMs for the partners. So any PDM, uh, any pd DM managed partner can be nominated for, uh, what, what we call a compensation. [00:08:59] Vince Menzione: So you’re overlaying that organization sense. [00:09:00] Arif Razvi: We’re overlaying the PDs. We’re not replacing, we’re only doing time bound sprints to unlock very specific activities. [00:09:05] Arif Razvi: Very [00:09:06] Vince Menzione: cool. So it’s not a poll. Yeah. Cool. You’re not, you’re not there forever. [00:09:08] Arif Razvi: No. [00:09:08] Vince Menzione: You’re there to get the job done. We [00:09:09] Arif Razvi: did that before. Uh, yeah, we’re, we’re doing short sprints now. [00:09:12] Vince Menzione: Yep. Let’s talk about how the buyers are using marketplace. You’ve done some really in, we talked about this earlier with Matt, but we’ve talked about some of the innovative things you’ve done. [00:09:21] Vince Menzione: You know, being, being able to embed into a website and in the storefronts. All these things seem to be unique to AWS. Talk to us about how the buyers are using the marketplace today. And [00:09:31] George Maroulakos: yeah, I think, you know, Matt talked about earlier the. Pre the, the preconception around why customers use marketplaces for the financial incentives, the, the financial benefits that go along with it, whether it’s direct incentives that are associated with the individual product that’s out there, or the Association of Marketplace to our private pricing agreements and the ability for. [00:09:55] George Maroulakos: Transactions that occur in marketplace to count towards those commits. Um, I’m gonna amplify a, a particular point that Matt made, uh, in his talk that, you know, we have many more customers who do not have PPAs with AWS than those that do. And the volume of transactions that take place in marketplace. [00:10:11] George Maroulakos: Dwarf, uh, in volume from those that, uh, are occur from our PPA customers. So yes, there are very large transactions that occur and there is Ben financial benefit that goes along with it. But there’s many other value points that our customers find from discovery. From ease of use, from consolidated billing, from post-purchase, um, you know, management and governance that goes along with it, and reconciliation that’s available, that’s, that exists. [00:10:36] George Maroulakos: Um, you mentioned storefronts. I’m really excited. That was one of the most exciting launches. That’s why I reminded him when he was talking about it, uh, around, you know, what that means. And it’s both a presence for, um, our partners and being able to create their own storefronts on behalf of, of customers or within their own property, but also for our buyers directly too. [00:10:54] George Maroulakos: Take that next generation of something that was previously, you know, our private marketplace and curate a catalog that is very specific and intentional for the things that they’re interested to innovate with and the partners that they’re interested in using. And so I think meeting our customers where they’re at. [00:11:10] George Maroulakos: And being, you know, marketplace anywhere and everywhere is I think really important for our customers. And then the other aspect, you know, in terms of how our customers use marketplace, there’s more than one persona at our customer that we need to be, be, be aligning with. Right. Interesting. We typically talk about procurement and the value points that procurement find in marketplace, but just as important as, as the technologists. [00:11:32] George Maroulakos: It’s the Cloud centers of Excellence. It’s the innovators who are looking for those business applications or those infrastructure solutions that exist and making sure that we have the right things from the right partners available to them. So we see value all over the place with our customers and how they inter interface with [00:11:47] Vince Menzione: more. [00:11:47] Vince Menzione: You brought up something really interesting, insightful, is the fact that all the different personas in the organization that are touching the marketplace, right? [00:11:54] George Maroulakos: And it’s at different points of the journey, right? Yeah. So while there may be early discovery and research and experimentation going on from, you know, the technologists or, or, or the, or the, the, the business application owners, um, as it progresses through the, the, the. [00:12:09] George Maroulakos: The opportunity lifecycle procurement and sourcing and legal, and the shared services then become a more important part of, of making sure that we get those opportunities closed and launched. [00:12:18] Vince Menzione: Yeah, and that was one of the things we were talking about earlier is the fact that how, how, uh, it, it, the work arduous it could be. [00:12:25] Vince Menzione: To go through that whole process at a customer side. Right? ’cause they have to. [00:12:29] George Maroulakos: It is, and and you know, I think when Cloud first got started, it was quite scary for procurement, right? It became another version of Shadow it. And we were seeing things that were getting purchased on P cards because they could quickly stand up infrastructure versus waiting for the IT team to do it. [00:12:44] George Maroulakos: And so now you introduce all of these other things that. Procurement kept near and dear to their heart, and here comes another wave of, is this truly positive disruption? Is it going to affect what’s, what I’m doing affect really my goals and objectives of supporting the company. And as you, you know, you continue to express the value of marketplace, they start to see, hey, this is actually very complimentary and helped me can get better control and governance in a way that I. [00:13:11] George Maroulakos: Perhaps didn’t have before with what was going on inside the cloud. [00:13:15] Vince Menzione: So this is a question for both of you actually, but I was thinking about these partners in the room and what did they get wrong? Like what are they doing? Like what are the things we always talk about, things that they’re doing right? [00:13:26] Vince Menzione: We’re having the happy talk about all the great success that’s been going on, but what is your advice to partners that maybe are not getting it right? Like what, what, what are the things you see that. The easy stumbling blocks that could be fixed. [00:13:38] Arif Razvi: Yeah. Well, probably the easiest is, uh, waiting to talk about marketplace at the last minute and not making it part of the full commercial journey [00:13:45] Vince Menzione: Yeah. [00:13:45] Arif Razvi: That the sellers will go through. Right. So, um, but that includes being able to have those internal conversations from the executive level, getting that executive sponsorship from marketplace upfront. That filters down through the rest of the organization. So you’ve gotta get rev ops teams, finance, legal, you know, the marketplace terms, the, the standard, uh, contract that goes into your listing has to be approved by legal. [00:14:08] Arif Razvi: Uh, and then you get down to the sales teams, making sure that you’re not penalizing sales teams for doing transactions on marketplace, which will create friction, then meeting buyers where they are, right? So local entities, local currency, um, having all that wired up. Uh, I met with a, a partner yesterday at Summit who is literally wiring up 10 new regions, 10 new entities in 10 new locations on marketplace in advance of what they know is a pipeline that’s going to be building into those regions. [00:14:37] Arif Razvi: So they’re getting ready and not waiting for the last minute for marketplace. [00:14:40] Vince Menzione: I love it. And the internal, go ahead. [00:14:43] George Maroulakos: Yeah, I, I echo definitely what Arif was saying and I think the, the other aspect of that is that our customers shouldn’t feel like it’s more painful. To use marketplace versus they would any other way. [00:14:54] George Maroulakos: And so whether that shows up in pricing, it shows up in awareness of what marketplace is and isn’t, or what it can or cannot do. Um, whether it’s introducing it naturally or it’s this, oh, by the way, on the end, like the, the more. Integrated marketplace is as a part of your co-sell motion, whether you’re doing it directly on your own or through a reseller or with AWS or all of the above. [00:15:17] George Maroulakos: Um, it’s, it should be a natural extension and a value point that you’re bringing to your respective customers, not some. Interrupt driven or, or exception based activity that goes along with selling your, your, your, your solution. [00:15:31] Vince Menzione: Why do you think customer, some customers or some partners are held back or what, what, what is, is it a mindset? [00:15:38] Vince Menzione: I mean, I talk about the principles, you know that, but like, is it mindset? What is it? Is it, [00:15:42] Arif Razvi: it’s, it’s internal. Friction. Yeah. A a a lot of what I see, especially in these, in, in embedded engagements is the amount of, you know, I have a lot of empathy for this room, right? Because you are the ones that have to go internally and navigate all of these stakeholders to be able to convince them that marketplace is the route to market. [00:16:01] Arif Razvi: It’s the preferred route to market, and it’s the way that a AWS wants to co-sell. With its partners. And that’s a hard thing to do if you don’t speak the same language that the tax legal, rev ops, finance, accounting, because everything changes. When you start doing transactions on marketplace, your revenue is booked differently, right? [00:16:20] Arif Razvi: It’s booked as a w from AWS and not from the, you know, from the, so things change and having that conversation is often challenging. Uh, we are working on some tools that will help make that conversation easier. Um, and we’ve already written blogs, and again, there are mechanisms that your partner managers have internally that they can request support and guidance. [00:16:43] Arif Razvi: Uh, and we’re happy to provide that. [00:16:45] Vince Menzione: What needs to change so that marketplace becomes a true go to market engine. [00:16:49] Arif Razvi: Top down, top down, top down where, where I’ve seen the most success. From a partner is where they’ve gotten strategic alignment at the executive level. That marketplace is the way we are going to, uh, sell globally. [00:17:02] Arif Razvi: Right? Then that starts to filter down, as I mentioned earlier, into the different teams and yes, it is a journey and you may start with the US or if you’re EMEA based. Partner, you may start with just amea, but eventually you will start to expand your, you’ll want to expand your business. Um, and marketplace is a great place to do that because we have all of those mechanisms globally to help you scale without adding incremental resources to handle the tax or the compliance or the invoicing and collection and all that stuff. [00:17:30] George Maroulakos: Yeah. I’ll add to that because I’m gonna steal a second thing you said, Allison, about centering around a customer. I, I loved a lot of Allison. Come on now. I’ll be your hype guy. I absolutely, but, but, but the but demand will drive supply. And I think to what you were talking about, Arif, when are customers, when. [00:17:46] George Maroulakos: Our customers come to you about wanting to use marketplace. Yeah. How are you ready to adapt to that? How are you ready to respond to it? And if it becomes a disjointed, not centered around a customer, bespoke based, independently based interaction with the customer, everybody loses. Versus if you’re ready to embrace what that means and how to make that as good of an experience, if not better, versus how they might have traditionally procured your solution and deployed it. [00:18:13] George Maroulakos: Um, now we have a much better together story. So I think understanding that customers more and more are going to use marketplaces, particularly AWS marketplace, and want to make use of partner solutions that embrace marketplace as a part of their way to procure and deploy. You have a much better chance of being successful with them. [00:18:33] Vince Menzione: You know, it made me think about this. Is there a seminal event? Like I think about, I think back to COVID changing buying behavior, right? I’m, we’ll use AWS, an example, three boxes show up in my house every day, right? That didn’t happen before. We used to go to the store. Is there a seminal event we’re waiting to happen? [00:18:50] Vince Menzione: I, I know that the millennial buyer, we talked about this earlier with Matt, is the new buying persona. Over 50% of buyers are millennial and they’re used to doing comfortable with phones and trust Is all there. Is there something else we’re missing or what do, what do you think’s gonna happen? [00:19:03] George Maroulakos: I really think it’s what in front of us right now. [00:19:05] George Maroulakos: Yeah. Vince, I think what. Agen solutions, what Agen SaaS offers, what the power of information and research that’s now directly available to customers versus maybe indirectly available through consultancies or deeper research. Um, the velocity of what our customers are going to be able to do and with partners that they may not have even heard of right before. [00:19:32] George Maroulakos: You know, they started their journey. I, I think this is a present day. Inflection point. Yeah. Um, going back, you know, over the past several years, the advent of supporting private offers I think was a pretty big milestone for marketplace. It allowed for our partners to be able to. Work through customized terms and conditions and commercials that were important for a particular opportunity in a customer. [00:19:54] George Maroulakos: But today, the here and now I think becomes the next inflection point for the success of marketplace. [00:19:59] Arif Razvi: That would [00:19:59] Vince Menzione: Go ahead. [00:20:00] Arif Razvi: I was just gonna add on top of that, but partners need to be ready for that. Right? And if they’re not ready to accelerate a deal and get it closed in days versus stalling it for weeks to negotiate. [00:20:11] Arif Razvi: Yes. Like they’re not gonna stand. Customers are not gonna stand for that. So partners need to be ready to move quickly. If you think about all the innovations that Matt is delivering for Marketplace and Partner Central. They’re about accelerating co-sell. They’re about accelerating deal velocity. They’re about, we know f from, from the Forrester studies and others that we presented, that we’ve made public that the deal value goes up when you’re dealing with marketplace and co-selling with AWS. [00:20:36] Arif Razvi: So how can we just accelerate that? Yeah. Partners need to be ready for that and move quickly. [00:20:40] Vince Menzione: And you use partners in sort of a, you know, plural sense, but I think about those organizations as so many multifaceted. We talked about finance, we talked about all of different functions in the organization. [00:20:51] Vince Menzione: What are you doing to help that? I mean, we talked about you’re doing a lot of readiness work, but I do feel like there’s a lot of evangelism still to be done internally with those organizations. How do you think about [00:21:02] Arif Razvi: that? Yeah, we, um, obviously events like this are fantastic mechanisms to at least get the conversation started and get your head thinking about what you need to think about. [00:21:10] Arif Razvi: But we have other activities. We have, uh, rev Ops squads, right? So revenue operations teams, and we bring them together, uh, around the world op, uh, ops squad, which is operational teams, so deal desks and others that help them, uh, understand the capabilities that marketplace can bring to accelerate deal velocity. [00:21:28] Arif Razvi: And then we have, like, obviously other events like the, the, uh, marketplace Seller Conference in September where we bring marketplace sellers together and give them, you know. Guidance. And so there are ways to get this information beyond just like getting somebody from my team, of which there are very few as you, you know, as we start to, to consolidate down. [00:21:47] Arif Razvi: But um, but they are available and there’s other mechanisms and we’re happy to share those out. [00:21:50] Vince Menzione: Nice, nice. Well coming here doing this and we’ll make a podcast episode out of this as well. Can you hear. I hear us all, uh, because I do think it’s important to get in front of, especially the Chief Finance Officer and operations and all those different departmental heads who aren’t really embedded into, like, they don’t come to these events. [00:22:07] Arif Razvi: Yeah. And they also don’t log into Partner Central. That’s right. So how do they get this information right? Yeah. So we have to one to one it with them. Yeah. But that doesn’t scale when you think about what’s gonna happen now with this next wave of GSIs and sis and, and others coming onto Marketplace who hadn’t been there. [00:22:22] Arif Razvi: Yes, they’re gonna need the same guidance. Yeah. So we have to start thinking about what we’re building is AI tooling to help with those conversations. [00:22:28] George Maroulakos: Well, and, and you know, if, when I think about it from, from our buyer’s perspective, even just yesterday we held a, a couple of round table discussions with some procurement leaders that were, we’re here for the summit and, you know, we do a lot of enablement and, and awareness. [00:22:42] George Maroulakos: With alliance leaders at our partners, and that’s certainly a, the tip of the spear of getting the conversation started, but it’s not enough. And one of the things that we hear from our customers is. Well, you may have a great partnership with particular partner A, but the individual experience that I had with that sales rep doesn’t match that. [00:23:02] George Maroulakos: And so yeah, the evangelism and the awareness, yes, and the understanding of marketplace has to go beyond just the alliance team. You guys are the amplifier to it. But the folks that not only are in the back office and all the, the, the operational teams, but on the front lines and field sales need to also understand and embrace, not understand all the features and capabilities of marketplace. [00:23:25] George Maroulakos: AWS needs to handle that, but understand how marketplace fits into the co-sell strategy in what’s going on for that particular customer is very, very important to make sure our customers get the right experience. [00:23:37] Vince Menzione: Well, I think Arif, you mentioned this earlier about compensation models. And that’s a, that’s a factor too. [00:23:42] Vince Menzione: ’cause people, people, um, they’re fearful of change. They’re fear, fearful of compensation changing. Especially, especially sellers. I, um, again, that’s a coaching area. [00:23:54] Arif Razvi: Yeah, it’s a coaching area. Um, it, it, it is, um. It’s probably one of the easier ones to solve. Um, and, and, and, you know, we have these conversations with partners about net, uh, cost neutral or uh, seller neutrality and things like that. [00:24:06] Arif Razvi: Once you show them the economics of how AWS can increase their deal value, those economics sort of, they go away. The problems go away, but they, you have to get in front of those. Uh, you know, senior leaders, the CROs and the CFOs, to have that conversation to then go, okay, I get what’s going on here. I get why I’m paying. [00:24:23] Arif Razvi: The listing fee is, is about funding all of these marketing activities that we do for our partners, right? [00:24:29] George Maroulakos: Well, and then you use the word neutrality. The other end of that neutrality problem or, or, or challenge is the pricing that goes along with the opportunities that are made available to customers. [00:24:38] George Maroulakos: And so to one of your earlier questions on points of friction or what, what stops it from taking off further? When, when partners and our customers have a disconnect on. What they’re expecting to pay when they use marketplace, or if there is a unnatural cost that goes along with procuring that solution through marketplace. [00:24:57] George Maroulakos: That also tends to bring a, a pretty bad experience, not only for that opportunity in front of them, but for respective opportunities that may, may be in play thereafter. So thinking about not, you know, having an a, an unnatural experience for our customers relative to pricing as well as compensation and, and everything else is, is also very important. [00:25:17] Vince Menzione: So we’ve got a few minutes left, and we haven’t really touched on ag agentic AI and agen AI solutions. A little bit different than the SaaS solutions per se. How, how are these solutions brought and sold differently than SaaS? [00:25:30] Arif Razvi: Uh, well, as Matt said, the SaaS apocalypse is not real. [00:25:34] Vince Menzione: Yeah. [00:25:34] Arif Razvi: Um, he doesn’t, I’m glad to hear that, nor nor do I. [00:25:37] Arif Razvi: Um, I, I think what, you know, where, where SaaS has been very user seat based, you’re moving now to a world that’s gonna be more consumption based or outcome-based pricing. And so that’s really changing the dynamic and I think partners need to think about what does an outcome-based, uh, pricing model look for My particular. [00:25:55] Arif Razvi: Um, product, uh, Zendesk is a good example of, Matt published a blog, uh, earlier this week, I think it was, where we, we referenced Zendesk pricing on closed tickets or, or resolutions to tickets, right? For, for outcome-based pricing. So I think we need to think about on the pricing side, how to reprice, how to think about pricing. [00:26:13] Arif Razvi: But on the discovery side, thinking about what your, what your listing looks like, it’s no longer about marketing copy. It’s about, it’s almost, I was talking yesterday about being an API contract. ’cause the agent needs to have all the details that a person doesn’t necessarily need to have in order to make a recommendation that your product is the best fit based on the technology that’s underlying that, where it’s gonna fit in the infrastructure. [00:26:37] Vince Menzione: So three and a half minutes left lightning round. Um, but seriously, what, what if I’m in the room or even any, any partner that’s listening today, what do I need to change in the next 30 days? [00:26:50] George Maroulakos: From my perspective, think about marketplace as a why not as opposed to a why. And if you change your mindset around marketplace can be better together in helping to accelerate and expand your opportunities with our mutual customers. [00:27:03] George Maroulakos: You’ll get a whole lot more value out of it. You’ll get away from the fud in the system or some of the traditional roadblocks that you either have been or could be encountering when you think about marketplace, uh, together with your, with your solution. So think about the why not think about the value that the, the, the total solution can bring to our mutual customers and integrate it much more naturally into your total sales motion. [00:27:26] Vince Menzione: Nice. [00:27:27] Arif Razvi: I would say maybe three things. One, um, don’t just sell globally. Operate locally. Think about how your buyers wanna buy and then meet them there, right? As a partner, even if you’re doing CPPO transactions, um, you know, meet them in the location. Number two, top down, go get that executive alignment so the problems start to disappear, or at least are easier to manage when you’ve got that executive alignment. [00:27:51] Arif Razvi: And the third was, uh, don’t wait till the last minute to introduce marketplace. Work with your sales teams to make sure it’s part of the early conversation versus no procurement leader wants to know at the end of the day, oh wait, it’s coming. I gotta deal with this marketplace thing. They don’t wanna deal with it on the buyer side. [00:28:06] Vince Menzione: No, absolutely. Alright, we’ve got time for like one question in the back. Is that Eric? Yeah, that’s [00:28:12] Guest: me. [00:28:13] Vince Menzione: Hey. [00:28:14] Guest: Hi, Eric Rosenstein, um, with Cornerstone Strategy XAWS. So George, you talked about, uh, tools around that customers can use to research for self discovery. So what guidance, uh, first of all, like what capabilities are these tools gonna bring and what guidance would you give an industry specific ISV? [00:28:36] Guest: So someone that’s focused on law enforcement or private equity. That solution may be Angen solution, or it may be something more SaaS related. What guidance would you give an ISV to think about how to best leverage those tools? Is it metadata? Is it like. The outcome that your solution’s gonna drive, how would you tell ’em to best utilize those coming tools? [00:28:58] George Maroulakos: Yeah, excellent question and, and I think this is gonna, going to continue to emerge in the days, literally in weeks, weeks ahead. But recently, I, I’d say over the last six months, the advent of agent mode I think has been a game changer and the ability for our customers to use marketplace directly to research. [00:29:18] George Maroulakos: Efficiently what’s in our catalog. Prior to that, we had a category based. Old school based, search based category, click through way, which became very buried beyond the first page for any solution that was out there. Now with natural language query and the ability to propose, what am I specifically looking for, it gives partners that were on the first page or the last page in equal opportunity to be surfaced. [00:29:48] George Maroulakos: So then for a partner being able to do many of the things you just enumerated. Better metadata, better keywords, better description and differentiation for what your solution offers allows for the Ag agent search, whether it’s natively within AWS or outside of AWS through Claude Chat, GBT Crock Pick your, your, your agent of choice. [00:30:10] George Maroulakos: To be able to identify and know that your solution’s available. [00:30:13] Arif Razvi: And from a partner side to your question, I would say, uh, rich metadata, uh, both so that agent mode can find it. Yeah. Use cases, problems, it solves, you know, uh, technical specifications, pricing where you can, right. So that agents can really understand the solution, uh, that the buyer is, um, is looking for. [00:30:33] Vince Menzione: GEO is. [00:30:37] Guest: Perspective should be like as detailed as saying, so this agent is gonna act on these various data sources. [00:30:44] Arif Razvi: Yes. [00:30:45] Guest: Bringing it all together to drive that outcome that you want the agent [00:30:48] Arif Razvi: drive, if you can include what it needs to connect to in order to deliver that outcome as part of the listing. [00:30:53] Arif Razvi: Absolutely. ’cause the agent will want to know. For sure. [00:30:57] Guest: Thanks. [00:30:58] Vince Menzione: Alright, we are at time and this was a great session. [00:31:01] Arif Razvi: Thank you Vince. [00:31:01] Vince Menzione: Great to see you, George. George and I grew up, uh, five miles away from each other and went to the same college. I love it. Great to, great to spend some [00:31:09] Arif Razvi: time with you, George. [00:31:11] Vince Menzione: Thanks for listening to the Ultimate Partner Podcast. If today’s conversation resonated, share it with a partner leader in your network. Subscribe where you listen, and head over to the ultimate partner.com. For show notes related content and the resources for this episode, and if you haven’t already, now’s the time to register for the Ultimate Partner Live Event in Reston, Virginia, October 26th through October 28th. [00:31:38] Vince Menzione: Until next time, keep showing up in the rooms that matter because being in the room changes everything.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Clayton Cassady, President, and Robert Laframboise, Vice President, Class A Operator at RC Mechanical Canada, about industrial ammonia refrigeration systems and the role of plant operators. They explain how ammonia plants work, common system pressures, direct and indirect refrigeration, operator training, control room duties, system redundancy, emergency response, and how proper operation helps keep products safe while supporting reliable plant performance. Gary, Clayton, and Robert discuss how industrial ammonia refrigeration plants operate and what it takes to keep them running safely. They explain direct and indirect refrigeration systems, common operating pressures, operator training, control room responsibilities, system redundancy, emergency response, and how proper plant operation helps protect refrigerated products and maintain reliable performance. Expect to Learn: How direct and indirect ammonia refrigeration systems are used in industrial facilities. What operators monitor in the control room to keep refrigeration systems running safely. How operator training prepares workers for plant operation, safety, and certification exams. Why redundancy and spare parts are important for protecting refrigerated products. How operators respond to power failures and other plant emergencies to keep systems operating.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Clayton & Robert in Part 2 [01:58] - Direct vs indirect refrigeration systems [03:09] - Ammonia pressures: discharge 150-180 PSI, suction 30–35 PSI [03:48] - Secondary refrigerants used in hockey rinks & production [06:45] - Hockey rink economics: costs, declining ice time, dry-pad growth [08:02] - Operator training: 10-week program covering theory, safety & exams [13:00] - Redundancy: multiple compressors & spare parts [16:29] - Emergency shutdowns, power failures & system restarts [18:59] - How to contact RC Mechanical & upcoming textbook   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guests Clayton Cassady and Robert Laframboise on: LinkedIn Profile - Clayton: https://www.linkedin.com/in/clayton-cassady-04a484205/   LinkedIn Profile - Robert: https://www.linkedin.com/in/robert-laframboise-805100204/   LinkedIn - RC Mechanical Canada: https://www.linkedin.com/company/rc-mechanical-canada/   Website - RC Mechanical Canada: https://www.rcmechanical.ca/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/615679643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Clayton Cassady, President, & Robert Laframboise, Vice President, Class A Operator at RC Mechanical Canada to discuss industrial ammonia refrigeration systems and how they operate. Clayton explains why ammonia is widely used in large facilities, the safety procedures required when working with it, and how ammonia leak detection systems help protect operators. Robert shares how RC Mechanical trains and supplies refrigeration operators for ammonia plants, covering Class A and Class B certifications, online and in person training, and industry staffing challenges. The conversation also explores plant operation, screw and reciprocating compressors, and the role of refrigeration operators in keeping industrial facilities running safely and efficiently. In this conversation, Clayton explains what industrial ammonia refrigeration systems are and why ammonia is used in large facilities such as cold storage warehouses, food production plants, and hockey rinks. He discusses ammonia safety, leak detection, ventilation, and the procedures required when working with the system. Robert and Gary explore topics such as refrigeration operator training, Class A and Class B certifications, industry staffing challenges, and the role of operators in ammonia plants. They also discuss plant operation, screw and reciprocating compressors, and why proper training and safety practices are important for reliable operation.   Expect to Learn: What industrial ammonia refrigeration systems are and why ammonia is used in large facilities. The safety procedures, leak detection systems, and PPE required when working with ammonia. How refrigeration operators are trained, certified, and placed in ammonia plants. The difference between screw and reciprocating compressors used in ammonia systems. Why proper training, safe operating practices, and skilled operators are important for reliable plant operation.   Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Guests Clayton and Robert in Part 1 [02:48] - Ammonia Refrigeration Basics [04:07] - Why Ammonia Over Synthetics? [05:27] - RC Mechanical's Operator Supply Business [08:54] - Safety Protocols & Ammonia Sensors [12:48] - RC Mechanical's Training Program Details [15:29] - Operator Classifications & Training [17:24] - Compressor Types & Screw Compressor Operation   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guests Clayton Cassady and Robert Laframboise on: LinkedIn Profile - Clayton: https://www.linkedin.com/in/clayton-cassady-04a484205/ LinkedIn Profile - Robert: https://www.linkedin.com/in/robert-laframboise-805100204/ LinkedIn - RC Mechanical Canada: https://www.linkedin.com/company/rc-mechanical-canada/ Website - RC Mechanical Canada: https://www.rcmechanical.ca/ Follow the Host on: LinkedIn Profile: https://www.linkedin.com/in/gary-mccreadie-38217a77/ LinkedIn - HVAC Know It All: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with David Kim, Engineering Manager at LG Electronics, about advanced VRF technology and new heating and cooling solutions. David explains how LG's Hydro Kit works for hydronic heating and domestic hot water, along with water communication kits for larger systems. The discussion also covers chiller applications, data center cooling, cold climate residential heat pumps, dual fuel systems, smart thermostat controls, and AI features that improve system performance and energy efficiency. Gary and David discuss LG's latest VRF solutions and how they can improve heating, cooling, and hot water applications. David explains how the Hydro Kit and water communication kit support hydronic systems, along with their use in boiler replacement projects. The conversation also covers chiller solutions for larger applications, residential cold climate heat pumps, dual fuel systems, smart thermostat controls, and AI features that help improve efficiency and overall system performance. Expect to Learn: How LG's Hydro Kit supports hydronic heating and domestic hot water applications. How water communication kits expand VRF capacity for small and large projects. Why chillers are a better choice for large data center cooling applications. How LG cold climate heat pumps and dual fuel systems improve residential heating. How LG's smart controls, ThinkQ app, and AI features help improve system performance and efficiency.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to David Kim in Part 02  [02:06] - Hydro kit explained: air-to-water, mid-temp vs high-temp (up to 176°F) [03:45] - Replacing boilers & water communication kit (1 to 32 ton capacity) [06:49] - LG chiller lineup for data centres & large applications [11:07] - Residential cold climate heat pumps: Deluxe unit works at -35°C [15:03] - Dual fuel systems: 24V control vs LG thermostat with EIM for true variable speed [18:11] - AI snow removal feature using AccuWeather data   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest David Kim on: LinkedIn Profile: https://www.linkedin.com/in/david-kim-156b9878/  LinkedIn - LG Electronics: https://www.linkedin.com/company/lg-electronics    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/615679643061429/   Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by David Kim, Engineering Manager at LG Electronics, to discuss variable refrigerant flow systems and how they work. David explains the difference between heat pump and heat recovery VRF systems, how inverter compressors and electronic expansion valves control refrigerant flow, and why each indoor unit can operate with its own set point. The conversation covers VRF system design, piping, refrigerant charge calculations, and the use of LG's LATS HVAC software. Gary and David also discuss the importance of nitrogen brazing, the temporary use of filter driers after service, and the move from R410A to R32 refrigerant. They also explore LG's Multi V i system, including its improved heating performance, service data tracking, building automation options, and higher system capacity. In this conversation, David explains what variable refrigerant flow systems are and how they provide heating and cooling to different indoor zones. He discusses the difference between heat pump and heat recovery systems, along with how inverter compressors and electronic expansion valves control refrigerant flow. David and Gary explore topics such as VRF system design, piping, refrigerant charge, nitrogen brazing, and the use of LG's LATS HVAC software. They also discuss the move from R410A to R32 refrigerant, the features of LG's Multi V i system, and why proper installation, system design, and service practices are important for reliable performance. Expect to Learn: What variable refrigerant flow systems are and how they provide heating and cooling to different zones. The difference between heat pump and heat recovery VRF systems and how each one operates. How inverter compressors and electronic expansion valves control refrigerant flow. Why proper VRF design, piping, refrigerant charge, and nitrogen brazing are important. LG's Multi V i system uses R32 refrigerant, improved controls, service data, and higher capacity. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Guest David Kim from LG in Part 1 [02:51] - VRF Education: Definition and Heat Recovery [05:17] - History of VRF: From Asia to North America [07:05] - How Modulation Works: Inverter Compressors & Electronic Expansion Valves (EEVs) [08:52] - Comparison: Mini-Split Metering vs. VRF Metering [10:08] - System Design & Sizing: Using LG's LATS HVAC Software [13:28] - Installation Best Practices: The Importance of Nitrogen Brazing [14:51] - Service Debate: Filter Dryers on VRF Systems (Temporary vs. Permanent) [17:02] - New Technology: Introducing the Multi V i (R32 Refrigerant & AI Features) [20:13] - Building Automation Integration and Modular Capacity   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest David Kim on: LinkedIn Profile: https://www.linkedin.com/in/david-kim-156b9878/ LinkedIn - LG Electronics: https://www.linkedin.com/company/lg-electronics/  Follow the Host on: LinkedIn Profile: https://www.linkedin.com/in/gary-mccreadie-38217a77/ LinkedIn - HVAC Know It All: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a service call involving a Lennox rooftop unit that kept shutting down on high pressure. Gary explains how he checked the airflow, condenser, pressure switch, refrigerant pressures, contactor, filter drier, and TX valve while trying to find the restriction. He also describes how equalizing the system pressures and tapping the TX valve helped the unit start running again. The episode covers compressor pressure relief, microchannel coil limits, the use of a system lubricant, and the value of testing different solutions before replacing expensive parts.  Gary discusses a difficult service call involving a Lennox rooftop unit that kept shutting down on high pressure. He explains how he checked the airflow, condenser fan, pressure switch, refrigerant pressures, contactor, filter drier, and TX valve while searching for the cause. The episode covers how equalizing the system pressures and tapping the TX valve helped the unit run again, along with compressor pressure relief, microchannel coil limits, system additives, and the importance of trying different tests before replacing costly parts. Expect to Learn: How a stuck TX valve can cause low suction pressure and high head pressure. Why checking airflow, fans, coils, and pressure switches should come before using gauges. How equalizing system pressures and tapping the TX valve helped restore cooling. Why compressor relief valves and contactors are important for system protection. How testing different solutions can prevent unnecessary and costly refrigeration repairs.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [01:33] - Intro: Service call overview & 30-year career context [03:22] - High pressure switch explained & rapid cycling issue [05:46] - Pressure differential theory & refrigerant logging in condenser [08:19] - Second visit: Zero low-side pressure, high-side off the charts [11:07] - Fix attempt: Equalizing pressure & smacking TX valve works [15:07] - Contactor replacement & SmartShot additive experiment [19:34] - Final lesson: Don't give up, try new approaches, learn from every call    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/     Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, continues the Mental Health Series with a personal discussion about imposter syndrome, emotional struggles, and the loneliness that can come with leadership and youth coaching. Gary explains how self-doubt can affect even hardworking and successful people, and why kind words can have a lasting impact on someone's day or life. He also shares lessons from coaching youth soccer, including the idea that leaders do not always have to be nice, but they should always be kind. He discusses accountability, support systems, and the importance of listening to people who may be struggling. Gary also encourages listeners to notice small wins, keep moving forward, and find someone to talk to when life feels lonely or difficult. This episode continues the Mental Health Series with a personal discussion about imposter syndrome, leadership, and the loneliness that can come with coaching and responsibility. Gary shares how self-doubt affects him even when others support his work, and explains how a simple kind message can improve someone's mood and outlook. He also discusses lessons from youth soccer, including the idea that leaders do not always have to be nice, but they should always be kind. Gary explains how accountability and understanding can work together when helping players, employees, or family members through difficult moments. The episode also explores the importance of support systems, noticing small wins, and finding someone to talk to when life feels lonely or overwhelming. Expect to Learn: How imposter syndrome can affect hardworking and successful people. Why kind words can improve someone's mood and outlook. How leaders can be firm while still showing care and understanding. Why coaching and leadership can sometimes feel lonely. How support systems and honest conversations can help during difficult times. Episode Highlights: [00:00] - Episode Intro: imposter syndrome & transformational coaching [03:17] - Mental health struggles: obstacles, and stats on male listeners [04:48] - Pushback against "mental health is fabricated" argument [06:22] - Imposter syndrome: feeling undeserving despite hard work [09:43] - Youth coaching & the transformational "player-first" approach [11:59] - "You don't always have to be nice, but you always have to be kind" [17:00] - The loneliness of coaching: invisible effort & lack of gratitude [22:32] - Finding little triumphs; don't get stuck in negativity or praise [25:13] - Importance of support systems; talking it out is therapeutic This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc McCreadie HVAC & Refrigeration Services: https://www.linkedin.com/company/mccreadie-hvac-refrigeration-services/ Shelburne Soccer Club: https://shelburnesoccerclub.sportngin.com/ Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455  

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Julian Finbow, RSE,  Service Tech Support at Swegon North America, and Principal at Finbow Inc., about the different types of defrost methods used in commercial refrigeration systems. Julian explains how electric defrost, hot gas defrost, and cool gas defrost work, along with their advantages, challenges, and energy use. The conversation also covers defrost termination controls, mechanical and digital defrost time clocks, managing head pressure in large rack systems, and real service experiences showing how adjusting defrost schedules can improve temperature control and reduce frost buildup in refrigeration equipment. Gary and Julian discuss the different defrost methods used in commercial refrigeration systems and how each one affects performance and efficiency. Julian explains how electric defrost, hot gas defrost, and cool gas defrost work, along with their benefits and challenges. The conversation covers defrost termination controls, mechanical and digital defrost time clocks, the importance of head pressure during hot gas defrost, and real field examples showing how changing defrost schedules can improve temperature control and reduce frost buildup in refrigeration systems. Expect to Learn: How electric, hot gas, and cool gas defrost systems work in commercial refrigeration. Why defrost termination controls help improve efficiency and reduce unnecessary heating. How mechanical and digital defrost time clocks control refrigeration system operation. Why proper head pressure is important for reliable hot gas defrost in large systems. How adjusting defrost schedules can improve temperature control and reduce frost buildup.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Julian Finbow, RSE in Part 02  [02:27] - Electric Defrost: Pros, cons & common drain heater failures [06:38] - Defrost Types: Cool gas defrost & energy efficiency comparison [08:16] - Defrost Termination: Using sensors to end defrost early & save energy [11:56] - Head Pressure: Managing pressure during hot gas defrost in large systems [14:08] - Troubleshooting: Adjusting defrost cycles (4 to 6 shorter ones) to fix temperature spikes [17:02] - Increasing defrost cycles to fix -40°F freezer issue; closing   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Julian Finbow, RSE on: LinkedIn Profile: https://www.linkedin.com/in/julian-finbow-rse-1048038b/   LinkedIn - Swegon North America: https://www.linkedin.com/company/swegon-north-america/   LinkedIn - Finbow Inc.: https://www.linkedin.com/company/finbow-inc/   Website - Swegon North America: http://www.swegonnorthamerica.com/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/615679643061429/   Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455  

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Julian Finbow, RSE,  Service Tech Support at Swegon North America, and Principal at Finbow Inc., to discuss refrigeration defrost methods and why they are essential for system performance. Julian explains how frost forms on evaporator coils, the difference between normal frost and ice buildup, and why proper defrost timing is important. The conversation covers common defrost methods such as hot gas, electric, off cycle, and off time defrost, along with how humidity, door openings, and evaporator placement affect frost buildup. Gary and Julian also explore hot gas defrost, its benefits, its challenges, and why proper system design and operation are critical for reliable refrigeration performance. In this conversation, Julian explains why defrost is needed in refrigeration systems and how frost forms on evaporator coils when they operate below freezing temperatures. He discusses the difference between normal frost, hoar frost, and ice buildup, and why proper defrost timing is important for good system performance. Julian and Gary explore topics such as off cycle, off time, electric, cool gas, and hot gas defrost, along with how humidity, door openings, and evaporator placement affect frost buildup. They also discuss how hot gas defrost works, its benefits and challenges, and why proper system design and defrost settings help keep refrigeration systems running efficiently. Expect to Learn: Why defrost is needed in refrigeration systems and how frost forms on evaporator coils. The difference between hoar frost, normal frost, and ice buildup, and why it matters. How off cycle, off time, electric, cool gas, and hot gas defrost methods work. How humidity, door openings, and evaporator placement affect frost buildup and defrost needs. The benefits and challenges of hot gas defrost, and why proper defrost timing improves system performance.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Julian Finbow, RSE in Part 1 [02:37] - Recap of Ammonia Plant Tour & Social Media Success [04:12] - Julian's Background & Expertise [05:48] - Defining Defrost in Refrigeration vs. Heat Pumps [08:02] - Normal Frost vs. Problematic Ice on Coils [10:55] - Standard Defrost Cycles: 4 Times a Day [16:10] - Defrost on Walk-in Coolers & Mitigation Strategies [18:26] - 5 Main Types of Defrost Explained [21:33] - How Hot Gas Defrost Works (Pros & Cons)   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Julian Finbow, RSE on: LinkedIn Profile: https://www.linkedin.com/in/julian-finbow-rse-1048038b/ LinkedIn - Swegon North America: https://www.linkedin.com/company/swegon-north-america/ LinkedIn - Finbow Inc.: https://www.linkedin.com/company/finbow-inc/ Website - Swegon North America: http://www.swegonnorthamerica.com/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss about how metering devices control refrigerant flow in cooling and refrigeration systems. Jamie explains how simple restrictions like cap tubes and orifices work, then breaks down how an automatic expansion valve (AXV) holds a steady evaporator temperature and pressure for ice shavers and frozen drink machines. The conversation explores how thermostatic expansion valves (TXV) adapt to changing loads, how the sensing bulb and superheat spring balance each other, and internal versus external equalized valves. Gary and Jamie also discuss why a refrigerant distributor needs an external equalized valve, a service call on a stuck TXV at a restaurant rooftop unit, and how mentorship helps new technicians learn what textbooks miss. Gary and Jamie discuss how different metering devices control refrigerant flow in cooling and refrigeration systems. Jamie explains how simple restrictions like cap tubes and orifices create a pressure drop, and how an automatic expansion valve holds a steady evaporator temperature and pressure for ice shavers and frozen drink machines. The conversation covers thermostatic expansion valves, how the sensing bulb and superheat spring work together, how superheat is adjusted, and the difference between internal and external equalized valves. They also talk about why a refrigerant distributor needs an external equalized valve, a real service call on a stuck TXV, and how sharing field knowledge and mentorship helps newer technicians.  Expect to Learn: How AI can help HVAC and home service businesses automate repetitive daily tasks. Why maintenance agreement scheduling can become a major challenge as a business grows. How AI tools can improve customer communication across phone, text, email, and social media. Why it is important to evaluate AI solutions based on ROI, integration, and long-term value. How business owners can use AI to save time, improve customer experience, and focus on growth.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Jamie Kitchen in Part 02  [02:18] - What is an AXV & where it's used [05:58] - How a TXV works & adjusting superheat [07:52] - Internal vs. external equalised TXVs [11:55] - Real service call: stuck contactor & overheated scroll compressor [15:27] - Diagnosing a stuck TXV & getting it running [19:07] - Filter-drier location & recommendation to replace [21:52] - Mentorship, non-textbook fixes & closing   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Jamie Kitchen on:  LinkedIn Profile: https://www.linkedin.com/in/jamie-kitchen/  LinkedIn - Danfoss: https://www.linkedin.com/company/danfoss/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/615679643061429/   Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to discuss refrigeration metering devices and how they control refrigerant flow. Jamie explains what a simple restriction is, how an orifice or piston works, and how flow is set by the size of the hole and the pressure difference across it. The conversation covers capillary tubes and why they self regulate through friction and flash gas, why cap tubes clog when a system runs hot, and why suction lines are sized larger than liquid lines. Gary and Jamie also explore how outdoor weather and humidity change the load, why pistons struggle with latent cooling, and how overcharging on a hot day can flood the compressor and destroy a scroll. In this conversation, Jamie explains what a simple restriction is and how fixed metering devices control refrigerant flow in cooling and refrigeration systems. He discusses how an orifice or piston works, how the size of the hole and the pressure difference set the flow, and how capillary tubes self regulate through friction and flash gas. Jamie and Gary explore topics such as why cap tubes clog when a system runs hot, why suction lines are larger than liquid lines, and how oil must keep moving back to the compressor. They also discuss how outdoor weather and humidity change the load, why pistons cannot adapt to latent cooling needs, and how overcharging on a hot day can flood the compressor and wreck a scroll.  Expect to Learn: What a simple restriction is and how an orifice or piston controls refrigerant flow. How the size of the hole and the pressure difference across it set the amount of flow. How capillary tubes self regulate through friction and flash gas, and why they can clog when a system runs hot. Why suction lines are sized larger than liquid lines and how oil keeps moving back to the compressor. How outdoor weather and humidity change the load, and how overcharging on a hot day can flood the compressor and wreck a scroll. Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Jamie Kitchen in Part 1 [02:04] - Simple Restriction (Orifice & Pressure Differential) [02:52] - Cap Tube vs. Orifice & How Cap Tubes Self-Regulate [06:35] - Clogged Cap Tubes: Causes (Heat & Oil Breakdown) [09:11] - Are Cap Tubes Still Viable? (Stable Loads Like Coolers) [12:20] - How Orifice Systems Work & Charging Challenges [17:58] - Scroll Compressor Bearing Failure & Failure Sound    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jamie Kitchen on: LinkedIn Profile: https://www.linkedin.com/in/jamie-kitchen/ LinkedIn - Danfoss: https://www.linkedin.com/company/danfoss/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with James Christian, Senior Director of Product at Podium, about how artificial intelligence is helping HVAC and home service businesses improve efficiency and customer communication. James explains how AI tools can handle repetitive tasks such as scheduling maintenance agreements, managing customer inquiries, and following up on leads, allowing business owners to focus on growth and operations. The conversation explores AI-powered customer service, communication management, social media engagement, and the importance of choosing technology that delivers real value. Gary and James also discuss AI adoption, common misconceptions, software integration, and how businesses can use AI to save time, improve customer experience, and increase revenue. Gary and James discuss how artificial intelligence is helping HVAC and home service businesses improve efficiency, customer communication, and daily operations. James explains how AI can handle repetitive tasks such as scheduling maintenance agreements, responding to customer inquiries, following up on leads, and managing communications across multiple channels. The conversation covers AI customer service tools, membership program management, social media engagement, and the importance of choosing solutions that provide real business value. They also talk about AI adoption, software integration, vendor vetting, and how AI can help business owners save time, improve customer experience, and focus more on growing their business. Expect to Learn: How AI can help HVAC and home service businesses automate repetitive daily tasks. Why maintenance agreement scheduling can become a major challenge as a business grows. How AI tools can improve customer communication across phone, text, email, and social media. Why it is important to evaluate AI solutions based on ROI, integration, and long-term value. How business owners can use AI to save time, improve customer experience, and focus on growth. Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to James Christian in Part 02  [02:12] - How AI helps an overwhelmed business owner [03:17] - Membership agreements: lifeblood but time-consuming [05:00] - Podium's core services: reviews, communication, field management [08:00] - How does Podium help with social media? [10:05] - How to spot real AI tools vs. scams [12:28] - Scams ($150 ghosted example) and due diligence [15:04] - Meta shift: from software provider to technology partner   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest James Christian on:  LinkedIn Profile: https://www.linkedin.com/in/james-christian-977a28a/   LinkedIn - Podium: https://www.linkedin.com/company/podium/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by James Christian, Senior Director of Product at Podium, to discuss how artificial intelligence is helping HVAC and home service businesses operate more efficiently. James explains what large language models are, how AI employees can assist with customer communication, scheduling, dispatching, and lead management, and why AI should be viewed as a tool that supports people rather than replaces them. The conversation covers AI-powered CSRs, technician scheduling, route optimization, business automation, and the growing role of AI in daily operations. Gary and James also explore how AI can reduce workload, improve customer response times, and help business owners focus on growing their companies. In this conversation, James explains what large language models are and how artificial intelligence is being used to support HVAC and home service businesses. He discusses how AI employees can handle customer communication, scheduling, dispatching, and lead management, while helping office staff work more efficiently. James and Gary explore topics such as technician skill matching, route optimization, business automation, and the importance of using AI as a tool to support people rather than replace them. They also discuss how AI can improve response times, reduce workload, and help business owners focus on growth by automating routine tasks and improving daily operations. Expect to Learn: What large language models are and how AI is being used in HVAC and home service businesses. How AI employees can assist with customer communication, scheduling, dispatching, and lead management. Why AI works best as a tool that supports office staff and business owners rather than replacing them. How technician skill matching, GPS data, and scheduling systems can help improve job assignment and efficiency. How AI can reduce workload, improve response times, and help business owners focus on growing their business. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to James Christian in Part 1 [02:20] - Intro to AI in HVAC for techs & owners [03:54] - What is an LLM? (Large Language Model) [05:57] - AI as a virtual employee [08:54] - Podium's evolution: reviews → AI employees [11:35] - How AI matches techs to calls by skill level [14:02] - AI + GPS for real-time arrival estimates [16:11] - Gary's reaction: Terminator/Skynet joke This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest James Christian on: LinkedIn Profile: https://www.linkedin.com/in/james-christian-977a28a/ LinkedIn - Podium: https://www.linkedin.com/company/podium/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Keith Gipson, Founder and CEO of Facil.AI, about how artificial intelligence is changing building automation and HVAC energy management. Keith explains how his AI platform continuously analyzes building data and makes adjustments to improve efficiency in central plants and rooftop unit portfolios. The conversation explores why some traditional energy-saving strategies may not deliver the expected results and how AI can uncover better operating conditions by making thousands of optimization decisions every day. Gary and Keith also discuss autonomous control, human oversight, implementation in existing buildings, and the role AI can play in helping facility owners reduce energy consumption while maintaining comfort and system performance. Gary and Keith discuss how AI is being used to improve HVAC and building performance through continuous optimization and automated decision-making. Keith explains how Facility AI connects to existing building automation systems, analyzes operating data, and makes adjustments every five minutes to reduce energy use. The conversation covers central plant optimization, rooftop unit performance, and why some common energy-saving strategies may actually increase costs. They also talk about autonomous AI control, human oversight, and how the technology can help facility owners save energy while improving system efficiency and comfort across large building portfolios. Expect to Learn: How AI can continuously optimize central plants and building systems to reduce energy consumption. Why some traditional HVAC energy-saving strategies may not deliver the expected results. How autonomous AI systems make operating decisions while still allowing human intervention when needed. How Facility AI connects to existing building automation systems with minimal implementation effort. How building owners can improve efficiency and lower operating costs across large portfolios of facilities.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Keith Gipson in Part 02  [02:20] - AI agents cost 11 cents per hour, work alongside human controls [04:01] - Running HVAC at night saved 9% energy (drug store portfolio test) [05:47] - 30,000 daily optimizations; Cal State saved 47–48% on average [08:13] - Conventional wisdom (coldest condenser water) is wrong; total plant KW matters [12:34] - Software-only install, remote setup, works with 30+ control systems [13:57] - White-box AI logs decisions every 5 minutes, fully traceable [17:03] - Pricing: ~$1.50–$2/month per ton of chiller capacity [19:40] - Keith's non-salesy, deep technical approach   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Keith Gipson on:  LinkedIn Profile: https://www.linkedin.com/in/keith-gipson/   LinkedIn - Facil.AI: https://www.linkedin.com/company/facil-ai/     Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Keith Gipson, Founder and CEO of Facil.AI and a longtime expert in controls and building automation, to discuss how artificial intelligence is changing the HVAC industry and the world around us. Keith explains what AI is, how machine learning works through pattern recognition, and why human oversight and engineering still play an important role in critical systems. The conversation covers AI in building controls, cybersecurity, automation, energy optimization, and the future of skilled trades. Gary and Keith also explore how new technologies are often met with resistance, why AI can improve efficiency and safety, and how Facil AI is helping buildings operate more effectively through autonomous optimization. In this conversation, Keith explains what artificial intelligence is and how it is being applied in building automation, controls, and energy management. He discusses how AI uses pattern recognition, why human oversight and engineering remain important, and how machine intelligence can improve efficiency in critical systems. Keith and Gary explore topics such as cybersecurity, automation, self-driving technology, and the future impact of AI on skilled trades. They also discuss Keith's experience developing AI solutions, the role of AI in optimizing building performance, and how Facil AI is helping facilities reduce energy waste through autonomous operation.   Expect to Learn: - What artificial intelligence is and how it uses pattern recognition to make decisions. - How AI is being applied in building automation, controls, and energy management. - Why human oversight, engineering, and cybersecurity remain important when using AI. - How automation and machine intelligence may change the future of skilled trades and facility operations. - How Facil AI helps optimize building performance and reduce energy waste through autonomous control.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Keith Gipson in Part 1 [02:27] - AI defined: machine intelligence vs. human control [05:43] - Keith's background: IT since 1982, Honeywell tech [10:16] - Self-driving cars are 10x safer than human drivers [12:25] - Will AI take HVAC jobs? No "human optimizer" ever existed [17:10] - Introduction to FAE AI and plant optimization [19:55] - Origin of FAE AI: 20,000 buildings, 30 techs can't scale [21:59] - Each AI bot costs 11 cents/hour to run   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Keith Gipson on: LinkedIn Profile: https://www.linkedin.com/in/keith-gipson/ LinkedIn - Facil.AI: https://www.linkedin.com/company/facil-ai/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359  

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, about airflow, static pressure, and modern diagnostic tools. In Part 2, they talk about how AI and smart technology are changing the HVAC industry. They explain how tools like Scout AI give technicians fast access to accurate product data, helping them find parts, check specs, and work more efficiently on site. The discussion also covers how connected equipment and predictive monitoring are starting to detect issues early and support better service decisions. Gary, Jim, and Joshua share their thoughts on whether AI could replace technicians and agree that it will only support their work, not take their place. They also talk about how homeowners may try simple fixes, but most will still rely on skilled professionals for safe and reliable service.  Gary, Jim, and Joshua discuss how AI tools and connected systems are improving efficiency for HVAC technicians. They explain how Scout AI gives quick access to compressor data, parts, and local availability, helping techs save time on the job. The conversation also covers how smart equipment and sensors can detect issues early and send alerts for possible failures. They talk about how AI may support faster diagnostics but still relies on a technician's skill to confirm problems. They finish by explaining that while some homeowners may try simple fixes, most will still depend on trained professionals for safe and reliable service. Expect to Learn: How AI tools like Scout AI help technicians quickly find compressor data and correct parts. How using mobile apps can improve speed and efficiency while working on-site. How connected equipment can detect issues early and send alerts about system problems. Why AI is a support tool that helps guide troubleshooting, not replace technician skills. Most homeowners still rely on professionals, even as information and tools become easier to access. Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Jim Fultz and Joshua Souders in Part 02  [02:27] - Scout AI: Uses Copeland's internal documents, not the web [04:57] - Gary's story: Finding a crankcase heater part number via app [09:07] - Will equipment predict failures and auto-alert technicians? [12:44] - Will homeowners use AI to DIY and skip technicians? [15:56] - "AI is a tool, not a solution" - can't replace human senses [19:10] - Oil change analogy (most hire pros)   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on:  LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/   LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/   LinkedIn - Copeland: https://www.linkedin.com/company/copeland/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland,  to talk about how AI is starting to impact the HVAC industry and how technicians can use it in their daily work. They explain that AI is a helpful tool, not a replacement for skilled workers, and highlight how it can improve efficiency in both the field and the office. The conversation covers how AI gathers information, its limits in troubleshooting, and the importance of understanding where answers come from. Gary, Jim, and Joshua also discuss real examples, tools like Copeland's Scout AI, and how new technicians can use AI to learn faster while still building strong fundamentals. In this conversation, Jim and Joshua explain how AI is being used in the HVAC industry and how technicians can apply it in their daily work. They describe how AI gathers information from different sources and can help with troubleshooting, while still depending on the quality of the input it receives. Jim, Joshua, and Gary discuss tools like ChatGPT and Copeland Scout AI, along with real examples of using AI to solve field problems. They also cover how AI can improve efficiency in the office and field, and how technicians should use it as a support tool while continuing to build strong knowledge and skills. Expect to Learn: How AI is being used in the HVAC industry and why it is becoming more common. How tools like ChatGPT and Copeland Scout AI can help with troubleshooting. How AI gathers information from sources like forums, videos, and online discussions. How technicians can use AI to improve efficiency in both field and office tasks. How to use AI as a support tool while still building strong technical knowledge.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Jim Fultz and Joshua Souders in Part 1 [02:26] - AI in HVAC - controversial but inevitable [02:59] - AI is only as good as its input data [05:32] - AI is a tool - learn it or fall behind [07:46] - Used ChatGPT to solve a real burst pipe investigation [11:28] - AI scours forums & Reddit for answers instantly [15:53] - How can new techs use AI instead of calling the boss [20:38] - Copeland's Scout AI - voice-powered lookups in the field This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guests Jim Fultz and Joshua Souders on: LinkedIn - Jim Fultz: https://www.linkedin.com/in/jimdfultz/ LinkedIn - Joshua Souders: https://www.linkedin.com/in/joshua-souders-902b448b/ LinkedIn - Copeland: https://www.linkedin.com/company/copeland/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In Part 2 of this Mental Health series episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Gerry Wagner, President of  Education, Services & Products Company LLC (ESPCO LLC). Gerry shares his experiences with depression, suicidal thoughts, long-term sobriety, and the challenges of maintaining mental wellness. He discusses the importance of support systems, therapy, spirituality, and setting boundaries with people who do not support personal growth and recovery. The episode highlights resilience, self-awareness, and the value of finding healthy tools to navigate life's struggles while helping others through openness and shared experiences. Gary and Gerry discuss mental health, addiction, recovery, and personal growth in the trades. Gerry speaks openly about his experiences with alcoholism, depression, suicidal thoughts, and the long journey of maintaining sobriety. They talk about the importance of support systems, therapy, spirituality, and setting boundaries with people who are not supportive of recovery. Gerry also shares how helping others, staying self-aware, and finding healthy coping tools have helped him manage life's challenges. The conversation highlights resilience, honesty, and the value of seeking help while continuing to grow as a person. Expect to Learn: Why suicidal thoughts are often connected to deep emotional pain and hopelessness. How sobriety, support groups, and professional help can play a role in recovery. Why finding the right coping tools is important for managing mental health challenges. How spirituality and personal beliefs can provide support during difficult times. Why setting boundaries and surrounding yourself with supportive people can aid personal growth. Episode Highlights: [00:00] - Intro to Gerry Wagner in Part 02  [02:27] - Is suicide a selfish act? [06:02] - Openly discussing sobriety as self-therapy [08:02] - First AA meeting: boss's shocking testimony [11:19] - Higher power without religion [13:45] - Imposter syndrome in men & the trades [18:13] - Called a drunk: owning it forever [20:09] - Cutting toxic family out for good [25:53] - Hope this helps one person look in the mirror This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Gerry Wagner on:  LinkedIn: https://www.linkedin.com/in/gerry-wagner-1b154228/   Education, Services & Products Company LLC (ESPCO LLC): https://www.linkedin.com/company/education-services-products-company-llc-espco-llc/    Instagram: https://www.instagram.com/gerrythehvactrainer/      Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

Andrew Wittmann, senior research analyst, Robert W. Baird & Co., gives an update on economic trends in the linen, uniform and facility services industry, including an overview of the potential Cintas and UniFirst deal and its impact on the marketplace. Baird partners with TRSA to publish a quarterly report on economic trends in the industry. For more information and to participate in the survey, contact Wittmann at awittmann@rwbaird.com.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the Mental Health Series with Guest Gerry Wagner, President of  Education, Services & Products Company LLC (ESPCO LLC). Gerry shares his personal journey through addiction, depression, and recovery, explaining how childhood trauma, low self-esteem, and learning challenges affected his mental health from an early age. He opens up about his struggles with alcohol and drugs, reaching a breaking point at age 30, and maintaining over 35 years of sobriety. Together, they discuss the impact of mental health in the trades, the importance of seeking help, and the ongoing challenge of managing depression while building a successful career and life. This episode continues the mental health series with a conversation about addiction, depression, and recovery in the trades. Gerry joins Gary to share how childhood trauma, low self-esteem, and learning challenges shaped his early life and led him toward alcohol and drug use at a young age. He explains how addiction affected his relationships and brought him to a breaking point at age 30, which ultimately led him to seek a different path. Gerry also speaks openly about living with depression, coping with suicidal thoughts, and maintaining more than 35 years of sobriety. The conversation highlights the importance of seeking help, building healthy coping skills, and having honest discussions about mental health in the trades. Expect to Learn: How addiction and depression can affect people in the trades. How childhood trauma and low self-esteem can shape mental health. Why sobriety and recovery require ongoing effort and support. How lack of sleep can make mental health struggles harder. Why seeking help and talking openly about mental health is important. Episode Highlights: [00:00] - Intro to Gerry Wagner in Part 1 [03:39] - Pushback: "Soft technicians" argument addressed [06:13] - Gerry's sobriety: March 21, 1991 & last bender [11:18] - Rock bottom: Patricia leaves [12:37] - Root causes: Dysfunctional family, learning disability [18:43] - Why Gerry avoids antidepressants (fear of losing training personality) [23:26] - Suicidal thoughts as first reaction & daily exhaustion This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Gerry Wagner on: LinkedIn: https://www.linkedin.com/in/gerry-wagner-1b154228/ Education, Services & Products Company LLC (ESPCO LLC): https://www.linkedin.com/company/education-services-products- company-llc-espco-llc/  Instagram: https://www.instagram.com/gerrythehvactrainer/  Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/ 

This CEO Makes Electric Trucks For UPS, FedEx, & Others – Meet Dakota Semler CEO XOS Trucks -$XOSGuest Dakota Semler, Chief Executive Officer Dakota Semler is the Chief Executive Officer of Xos, a Los Angeles-based technology company, fleet services provider, and manufacturer of Class 5 through Class 8 battery-electric vehicles. Xos' mission is to decarbonize commercial transportation with the most durable trucking technology available. Dakota has been in the transportation and trucking industry for more than a decade and grew up working on his family's fleet business. He came up with the idea for Xos to solve the exact challenge he faced as a fleet operator: to create a cost-effective, durable, and reliable electric vehicle that achieves the same, or better, performance benchmarks of an existing diesel vehicle—without compromising the air we breathe. Since 2018, Xos has deployed hundreds of its 100% battery-electric vehicles with leading fleets within parcel delivery, cash-in-transit, beverage distribution, and linen and textile services. Dakota was named in the Forbes 30 Under 30 in Manufacturing & Industry In 2019. Company informationXos, Inc.www.xostrucks.com.Ticker: NASDAQ: XOSCompany Bio: Xos, Inc. (NASDAQ: XOS) is a leading technology company and fleet services provider specializing in battery-electric fleet solutions and mobile energy storage infrastructure. The Company's mobile and stationary energy storage systems are purpose-built for the demanding requirements of commercial and municipal fleet operations. They deliver reliable, cost-effective charging without costly utility upgrades or grid improvements, supported by proprietary fleet management software and fully electric commercial vehicles for seamless operations.Founded in 2016 by Dakota Semler and Giordano Sordoni, Xos was built on a simple premise: the transition from diesel to electric should be as seamless as possible for fleet operators. The Company's integrated portfolio is anchored by its energy storage platform, complemented by fully electric commercial vehicles and powertrain technology for OEM partners, offering fleet operators a comprehensive path to zero-emission operations.Xos has served commercial and municipal operators since 2018 and is trusted by industry leaders including Waymo, Caltrans, FedEx ISPs, UPS, Loomis, and Cintas, among others. Headquartered in Los Angeles, California, with production operations in Byrdstown, Tennessee, the Company went public in August 2021 and trades on NASDAQ under the ticker symbol XOS. For more information, visit www.xostrucks.com.

On this episode of the Cliff Notes Podcast:Benton baseballs season comes to an end at the hands of Excelsior Springs. Hear from Cardinals coach Johnny Coy.Mid-Buchanan baseball and soccer also fall in Wednesday action.Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarThe Waldinger CooperationWigfield Farms in Chillicothe

On this episode of the Cliff Notes Podcast:King City baseball sees their season come to an end at the hands of Faith Christian in the Class 2 Sectional. Hear from Wildkat head coach Vance Proffit reflects on the team's outstanding season.Monday Scores Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarThe Waldinger CooperationWigfield Farms in Chillicothe

On this episode of the Cliff Notes Podcast:We recap Day 2 of the Classes 1-3 State Track & Field Championships which produced multiple individual and Team State Champions as well as some teams in the top 4Hear from the Following: ⁃ Lawson's Kamryn Florea ⁃ St. Joseph Christian Girls 4x800 relay of Brooklin Hill, Ruthie Arnold, Carla Miller & Leah Miller ⁃ Putnam County Boys 4x200 Relay of Diego Lopez, Tagg Turner, Trevon Riediger & Corbin Campbell-Johnson ⁃ St. Joseph Christian's Girls 4x200 of Grace Barnes, Katherine Moeck, Claire Vorderstrasse & Addy Dawson ⁃ Penney Girls 4x200 of Maddy Mom, Hailey Lewis, Teagan Ford and Emma Kanoy ⁃ Gilman City's Camden Griffith ⁃ Rock Port's Ella Meyerkorth ⁃ Lawson Girls 4x400 Relay of Izzy Slominski, Leah Baldwin, Madi Cross & Samantha Wier ⁃ Mound City's Maggie Osborn Benton, Central & Savannah send track athletes to next weekends state meet.Our State Track & Field coverage is brought to you by Dr. Chris & Samantha Kinslow, Citizens Bank & Trust of Rock Port & A Slice and a Swirl in Maysville.Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarThe Waldinger CooperationWigfield Farms in Chillicothe

On this episode of the Cliff Notes Podcast:Multiple Northwest Missouri athletes walk away with State Championships while others shined throughout the day.Hear from the Following Athletes:Mound City's Ernie Peters Penney's Emma Kanoy East Buchanan's Brooklynn Johnson Newtown-Harris' Kinsley AllnuttLafayette's Emery Omon Gilman City's Khloey Sperry North Platte's Farrah Williams Fridays scoreboard Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarThe Waldinger CooperationWigfield Farms in Chillicothe

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Daniel Carrillo, Technical Sales and Training Expert at Airzone Control, about ducted zoning systems for VRF and inverter HVAC equipment. They discuss how Airzone controls airflow using thermostats, sensors, and modulating dampers to improve comfort and efficiency in different zones of a home or building. Daniel explains how the system avoids high static pressure by adjusting fan speed and damper positions based on demand. The conversation also covers the advantages of ducted zoning over wall-mounted systems, common problems with older zoning methods, and how proper duct design helps improve HVAC performance and airflow control. Gary and Daniel Carrillo discuss how Airzone zoning systems work with VRF and inverter HVAC equipment to improve comfort and airflow control in homes and buildings. Daniel explains how thermostats, sensors, and modulating dampers help manage each zone without creating high static pressure in the duct system. The conversation covers how fan speed changes based on demand and why dampers stay open when there is no heating or cooling call. They also talk about the differences between ducted zoning and wall-mounted systems, common problems with older zoning methods, and how proper duct design helps improve HVAC efficiency, airflow balance, and system performance. Expect to Learn: How Airzone zoning systems control airflow in different rooms using thermostats and sensors. How modulating dampers and inverter fan motors help prevent high static pressure issues. How ducted zoning systems can improve comfort and efficiency compared to wall-mounted units. Why older zoning systems used bypass dampers and the problems they created for HVAC equipment. How proper duct design and airflow control help improve HVAC performance and system balance.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Daniel Carrillo in Part 02  [02:21] - How zoning works: thermostats vs. sensors explained [03:58] - Controlling zones via Blue Face thermostat or cloud app [05:56] - What happens when one zone is set too cold [07:28] - No demand = dampers open; fan stops unless constant mode on [10:18] - Ducted zoning vs. wall mounts: regional differences [13:03] - Old zoning problems (bypass, barometric relief) solved by ECM motors [16:49] - How to get free system design (blueprint, zone layout, heat load needed)   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Daniel Carrillo on:  LinkedIn: https://www.linkedin.com/in/daniel-carrillo-922262305/   Airzone Control - LinkedIn Profile: https://www.linkedin.com/company/airzonecontrol/   Airzone Control - Website: https://www.airzonecontrol.com/as/en/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

On this episode of the Cliff Notes Podcast:Benton & Mid-Buchanan baseball clinch district championships. Hear from both teams after their victories.Thursday Scoreboards. Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarThe Waldinger CooperationWigfield Farms in Chillicothe

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Daniel Carrillo, Technical Sales and Training Expert at Airzone Control, to talk about A2L refrigerants, VRF zoning, and how new mitigation standards are changing HVAC system design. They discuss the challenges of using A2L equipment in residential and commercial spaces, how zoning systems can help improve airflow and safety, and why proper training is important for contractors. The conversation also covers common installation issues, communication errors, wiring practices, and how ducted zoning systems can improve comfort, efficiency, and room-by-room temperature control. In this conversation, Daniel and Gary discuss how A2L refrigerants are changing HVAC system design and why new mitigation standards are important for safety and airflow control. Daniel explains how zoning systems can help manage refrigerant dilution, improve comfort, and support better efficiency in VRF and ducted applications. Daniel and Gary also cover common installation issues, communication errors, wiring practices, and the importance of proper training when working with advanced zoning equipment and A2L systems. Expect to Learn: How A2L refrigerants are changing HVAC equipment and installation standards. How mitigation standards help improve safety and refrigerant dilution in occupied spaces. How zoning systems can improve comfort, airflow control, and energy efficiency. How communication errors and wiring issues can affect VRF and zoning equipment. How proper training and support can help contractors work with advanced HVAC systems.   Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Daniel Carrillo in Part 1 [03:00] - A2L is slightly flammable, brings new regulations and mitigation standards [06:26] - How A2L affects VRF zoning - ductwork helps comply vs. wall mounts [09:32] - Top tech support tips: same supplier, training, don't fear calling [11:24] - Most common field issue: communication errors from loose connections [15:03] - Advantages of ducted zoning: fine-tuned air, no oversizing, better humidity control [19:08] - Four-room example - each room has its own climate, unused rooms get no air This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Daniel Carrillo on: LinkedIn: https://www.linkedin.com/in/daniel-carrillo-922262305/ Airzone Control - LinkedIn Profile: https://www.linkedin.com/company/airzonecontrol/ Airzone Control - Website: https://www.airzonecontrol.com/as/en/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

On this episode of the Cliff Notes Podcast:King City Baseball beats Maysville to claim its 1st district title in program history. Hear from Wildkat head coach Vance Proffit & Senior Ryder Sample.Wednesday Scores Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarThe Waldinger CooperationWigfield Farms in Chillicothe

On a Jam Packed edition of the Cliff Notes Podcast:MEC shows out as Benton's Ridge Stagner and the Maryville doubles duo of Kyler Skidmore & Will Sheil are Class 1 State Champions. Hear from all 3.Trenton's Issac Dixon also medals at the Class 1 State Tournament.Central Boys Volleyball comes back from the brink to defeat Staley for their 1st district championship in its 3 year history. Hear from Head Coach Dan McCamy, Senior AJ Whiteman & Junior Rifath Lian.Lathrop's Garrett Beane puts pen to paper to continue his decorated wrestling career at Morgan State. Hear from Beane courtesy of KQ2's Brett Kennedy.Savannah wins the MEC Supremacy Award Friday Scores Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarWigfield Farms in Chillicothe

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Gord Cooke, President at Building Knowledge Canada, and Ian Walker, Sales & Marketing Manager at Aeroseal, about duct sealing and building performance. They explain how Aeroseal works by sealing leaks at the source without coating the entire duct, clearing up common misconceptions. The discussion highlights how leaky duct systems can lose a large amount of airflow, affecting comfort, balance, and system efficiency in a home. Gord shares insights on why sealing ducts improves airflow control and helps deliver air where it is needed most. They also talk about return air design, common issues with panned returns, and why proper airflow measurement matters for HVAC performance. Gary, Ian, and Gord discuss how Aeroseal works to seal duct leaks using pressure and a targeted sealant that only sticks at gaps. They explain that the process does not coat the full duct system and instead seals leaks from the inside. The conversation covers how duct leakage can reduce airflow, comfort, and system balance in a home. They also talk about how sealing ducts can improve air delivery and make balancing systems more effective. Gord shares insights on return air design, explaining common issues with panned returns and why they often do not move much air. They finish by highlighting how proper sealing and airflow checks help improve overall HVAC performance and comfort. Expect to Learn: How Aeroseal seals duct leaks by targeting gaps without coating the full duct system. How duct leakage can reduce airflow, comfort, and system balance in a home. How sealing ducts can improve air delivery and make system balancing more effective. Why return air systems often move less air than expected, especially when not fully ducted. How proper sealing and airflow checks can improve overall HVAC performance and comfort.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Gord Cooke and Ian Walker in Part 02  [02:02] - Arrow Seal vs. Aero Barrier: Same tech, different application [02:49] - Myth busted: Sealant only plugs holes, doesn't coat duct walls [04:27] - Why seal ducts? Comfort, not just energy (30% typical leakage) [08:34] - How AeroSeal works: Pressurize, mist, seal in 20 – 30 min [09:59] - Cost estimate: 2,000 – 2,500 CAD for a 2,000 sq ft home [13:11] - Panned returns leak 100% – don't expect measurable flow [18:00] - Key difference: Stay home during AeroSeal, leave during AeroBarrier [19:57] - Target: 1.5 ACH50 for optimal building enclosure   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guests Gord Cooke and Ian Walker on:  LinkedIn - Gord Cooke: https://www.linkedin.com/in/gord-cooke-4b9b3433   LinkedIn - Ian Walker: https://www.linkedin.com/in/ian-walker-930954101/   LinkedIn - Building Knowledge Canada: https://www.linkedin.com/company/building-knowledge-canada-inc./   LinkedIn - Ian Walker: https://www.linkedin.com/company/aeroseal-llc/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Gord Cooke, President at Building Knowledge Canada, and Ian Walker, Sales & Marketing Manager at Aeroseal, to talk about air sealing technology and how it improves building performance. They explain how AeroBarrier works to reduce air leakage and why airtight homes need proper mechanical ventilation. The conversation covers common concerns about sealing homes too tightly, the role of HVAC systems in fresh air control, and how ventilation systems like ERVs help maintain comfort. Gary, Gord, and Ian also share real job site examples, costs, and how better air sealing can improve energy efficiency and system sizing. In this conversation, Gord and Ian explain how AeroBarrier is used to seal air leaks in homes and improve building performance. They describe how the system uses pressure and a misted sealant to find and close gaps, while stressing the need for proper ventilation to maintain air quality. Gord, Ian, and Gary discuss common concerns about making homes too tight and explain why controlled ventilation is important. They also cover real job site examples, costs, and how reducing air leakage can improve comfort, energy use, and HVAC system sizing. Expect to Learn: How AeroBarrier works to seal air leaks using pressure and a misted sealant. How building science and HVAC systems work together in modern homes. How proper ventilation keeps air quality safe in airtight homes. How ERV systems and exhaust fans help control fresh air and moisture. How reducing air leakage can improve comfort, energy use, and system sizing.   Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Gord Cooke and Ian Walker in Part 1 [02:20] - Introducing Aero Barrier technology and on-site demo [03:40] - Ian explains how Aero Barrier works (blower door, positive pressure, sealant mist) [05:17] - Debunking "sealing too tight" myth - build tight, ventilate right [09:32] - Summary: Tight homes are fine if mechanical ventilation is present [12:35] - Cost range = 0.80 – 1.50 per square foot [14:14] - Recommendation of ERV + source control for best ventilation [16:46] - Ventilation controls (CO₂, humidity) [19:37] - Real-world results: 14 ACH down to ~4 ACH, 55–60% leakage reduction   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guests Gord Cooke and Ian Walker on: LinkedIn - Gord Cooke: https://www.linkedin.com/in/gord-cooke-4b9b3433 LinkedIn - Ian Walker: https://www.linkedin.com/in/ian-walker-930954101/ LinkedIn - Building Knowledge Canada: https://www.linkedin.com/company/building-knowledge-canada-inc./ LinkedIn - Ian Walker: https://www.linkedin.com/company/aeroseal-llc/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

On this episode of the Cliff Notes Podcast:Maryville girls soccer knocks off rival Savannah to win an outright MEC conference championship the 1st since 2003. Hear from Spoofhound coach Stephanie Ingram and senior Payton Kurz.Tuesday Scores Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarWigfield Farms in Chillicothe

On this episode of the Cliff Notes Podcast:Chillicothe uses an 8 run 6th inning to come back and beat Savannah to clinch the MEC Conference Championship outright for the 1st time in program history. Hear from Hornets coach Troy Figg & Junior Howie Donoho. Maysville, Rock Port & Gallatin's Jack Donovan headline a stellar list of local Class 1 District 4 golfers punching their tickets to state.The St. Joseph Sports Comission & St. Joseph Sports Inc. name the 2026 Scholar Athletes and coaches of the year.Monday Scores.Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCGabe EdgarWigfield Farms in Chillicothe

On this episode of the Cliff Notes Podcast:East Buchanan sends their Boys Golf Team to state for the 2nd consecutive season while Junior Logan Jessen claims the individual title. Hear from Head Coach Michael Willhite, Jessen and Junior Kolten Woodside.Thursday Scores Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCWigfield Farms in Chillicothe

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with John Whitehead, Owner of Honest HomePerformance and Radon Solutions, and Co‑Owner of Honest Heating and Cooling Inc., as part of the Mental Health series. John shares his experience with becoming overly focused on HVAC education and how his drive to learn turned into an unhealthy obsession. He explains how constant access to information, combined with an addictive personality, led to overstimulation and loss of balance in his life. John also talks about the impact of modern technology, social media, and idle time on mental health. The episode highlights the importance of setting limits, maintaining self-awareness, and finding balance while continuing to grow and learn. Gary and John discuss mental health in the trades and how habits and personality traits can impact daily life. John speaks openly about his experience with becoming overly focused on HVAC education and how his drive to improve turned into an unhealthy obsession. They talk about how constant learning, social media, and easy access to information can lead to overstimulation and loss of balance. John also explains how his team supported him during this time and how he has learned to slow down and set limits. The conversation highlights the importance of self-awareness, control, and finding balance while continuing to grow. Expect to Learn: How constant access to information can lead to overstimulation and mental fatigue. Why having an addictive personality can turn learning into an unhealthy habit. How idle time and modern technology can impact focus and mental health. Why setting limits and slowing down is important for long-term balance. How support from coworkers and self-awareness can help manage personal struggles. Episode Highlights: [00:00] - Intro to John Whitehead in Part 02  [03:00] - Question: Is mania similar to ADHD? [03:34] - North America's mental health epidemic [05:43] - Idle time & modern luxuries fueling mental struggles [08:15] - Sudden hyper-focus on HVAC education [11:01] - Addictive personality & sobriety [13:22] - Social media rabbit holes & lost time [17:44] - How his team stepped up during the crisis [20:49] - Michael Haus' advice: slow down, one bite at a time   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest John Whitehead on:  LinkedIn: https://www.linkedin.com/in/john-whitehead-17a341370/   Honest Heating and Cooling Inc - Website: https://www.honestheatingac.com/   Honest HomePerformance and Radon Solutions - Website: https://www.honesthomeperformance.com/   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/

On this episode of the Cliff Notes Podcast Multiple locals punch their tickets to the Class 3 State Golf Tournament while Savannah wins districts as a team for the 1st time since 2012.Benton baseball avenges an early season loss to Chillicothe. Wednesday Scores Wanna thank all of our great year long Sponsors who make all of this possible.Tolly & Associates Little Caesars of St. Joseph John Anderson InsuranceMeierhofer Funeral Home & Crematory HiHo Bar & Grill Barnes Roofing Jayson & Mary Watkins Matt & Jenni Busby Michelle Cook Group Russell Book & Bookball 365 The St. Joseph MustangsB's Tees KT Logistics LLC Hixson-Klein Funeral Home James L. Griffith Law Firm of Maysville Toby Prussman of Premier Land & Auction Group, HK Quality Sheet Metal, Redman Farms of Maysville, Melissa WinnHenke Family Farms, Green Hills Insurance LLC., Cintas, Thrive Family Chiropractic, IV Nutrition of St. Joseph, Roth Kid Nation Serve Link Home Care out of Trenton, Barnett's Floor Renewal LLC., Balloons D'Lux, B3 Renovations, The Hamilton Bank member FDIC, Wompas Graphix & Embroidery of LibertyEllis Sheep Company of Maysville, Bank Northwest of Cameron, Akey's Catering & Event Rentals, Brown Bear of St. Joseph, Wolf Black Herefords, Rob & Stacia Studer, Annie & Noah Roseberry of Re/Max Professionals, Moseley Farms, Jake Anderson of Shelter Insurance A slice & a swirl of Maysville Adkison Barber ShopMoyer Concrete of Maysville Cody Vaughn Wealth Advisor with ThriventGallatin Truck & Tractor Grandmas Gun Shop in Agency Nash Gas in Dearborn Accurate Appraisal in St. Joseph Ryan Meyerkorth SeedB.W. Timber of Bethany Mosaic Medical Center of Maryville Exclusive P.R. of Chicago Great Than Financial Hogue Lumber Company of Albany Stifel in ChillicotheUnited Cooperates, INC out of Osborn & Pattonsburg MP and Sons Contracting in Maysville JA White Construction in Maysville BTC Bank Seth & Marcie Davis of the Fitz Group Home and LandGRM Networks Perry Plumming & Septic LLC of Rock PortCitizens Bank and Trust of Rock Port C&M Business Machines Deal Travel and Cruises LLCKovacs FireworksBray Farms of Cameron The Drug Store in Cameron Pettijohn Auto Center in Bethany Terry Implement Co., INC. Of Gallatin Re/Max Partners of Cameron- Dan & Staci Early The Bunker Club of Savannah North Central Missouri College in Trenton & SavannahCooters Plumbing in Lathrop Steven Frieden Excavating Gregg Lawn & Landscape North Mercer Athletic Booster ClubStronger Starts Now Heather Bennett AgencyLathrop Chiropractic CenterSchulenberg Contracting LLCWigfield Farms in Chillicothe

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the mental health series with guest John Whitehead, Owner of Honest HomePerformance and Radon Solutions, and Co‑Owner of Honest Heating and Cooling Inc. John talks about his career in the trades and how a drive to learn and improve led to feelings of imposter syndrome and eventually an unhealthy obsession with education. He explains how this behavior affected his work, relationships, and overall well-being, including a lack of sleep and balance at home. John also opens up about being diagnosed with bipolar disorder and seeking help through a psychiatric program. Together, they discuss the importance of balance, recognizing warning signs, and being open about mental health in the trades. This episode continues the mental health series by focusing on challenges that can develop from within the trade itself. John joins Gary to share how his strong drive to learn led to imposter syndrome and an unhealthy focus on education. He explains how spending too much time studying began to affect his work, communication, and home life, leading to lack of sleep and strain in his relationships. John also talks about being diagnosed with bipolar disorder and the steps he took to get help, including time in a psychiatric program. The conversation highlights the importance of balance, self-awareness, and speaking up about mental health in the trades. Expect to Learn: How imposter syndrome can affect skilled technicians in the trades. How too much focus on learning can lead to stress and burnout. Why is a balance between work, learning, and personal life important? How lack of sleep and routine can impact mental and physical health. How seeking help and support can lead to better mental well-being. Episode Highlights:  [00:00] - Intro to John Whitehead in Part 1 [02:52] - John's background: Imposter syndrome hits [05:44] - Gary defines imposter syndrome (AI definition) [08:20] - The addiction: Too much studying, no sleep, or food [11:41] - Deeper diagnosis: Bipolar with mania [15:52] - Getting help: 10 days in a psychiatric hospital This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest John Whitehead on: LinkedIn: https://www.linkedin.com/in/john-whitehead-17a341370/ Honest Heating and Cooling Inc - Website: https://www.honestheatingac.com/ Honest HomePerformance and Radon Solutions - Website: https://www.honesthomeperformance.com/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Chris Howells, Senior Training and Development Manager at AprilAire, to discuss the importance of dehumidification in indoor air quality and home comfort. Chris explains how air conditioners handle both temperature and moisture, and why many systems struggle to control humidity on their own. The conversation covers how standalone dehumidifiers work, including reheat and moisture removal, along with different installation methods and sizing considerations. Gary and Chris also explore common issues like oversized systems, seasonal humidity problems, and how proper humidity control can improve comfort, protect materials, and support overall health. In this conversation, Chris explains the importance of dehumidification in HVAC systems and how it supports comfort, health, and home protection. He describes how air conditioners remove some moisture but often cannot control humidity on their own, especially in certain conditions. Chris and Gary discuss how standalone dehumidifiers work using cooling and reheat, along with different installation methods and sizing factors. They also cover how issues like oversized systems, seasonal moisture, and poor humidity control can lead to discomfort and reduced system performance. Expect to Learn: How dehumidification improves indoor air quality, comfort, and home protection. How air conditioners handle moisture and why they often fall short. How standalone dehumidifiers work using cooling and reheating. How different installation methods affect system performance and airflow. How issues like oversized systems and seasonal humidity impact comfort and efficiency. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Chris Howells [02:36] - Listener problem: High humidity (55% RH) with an oversized AC [04:14] - ACs prioritize sensible cooling; dehumidification is "leftover." [06:01] - Chris mentions that Airflow verification is step one [07:34] - How a dehumidifier works (reheat effect, no overcooling) [10:47] - Installation methods: Return-to-return vs. fully ducted [14:01] - 3 benefits of dehumidification: Health, comfort, home protection [18:22] - Model E100 (100 pints/day) as a standalone example [20:48] - Wet coil + dry supply air = humidification problem [23:32] - Checking sensible/latent ratios at different wet-bulb temps [25:18] - Chris: Inverters handle humidity; single-stage needs backup [28:01] - Sizing: E100 at 80/60 vs. real-world conditions (75/50) [31:34] - Hydroco: Venturi effect recirculates water (no pump) [34:32] - Gary: Shoulder season humidity + oversized AC = need dehumidifier This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm  Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Chris Howells on: LinkedIn: https://www.linkedin.com/in/chris-howells-5aa32b64 AprilAire: https://www.linkedin.com/company/aprilaire/  Website: AprilAire: https://www.aprilaire.com/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Eric Ruggles, Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET), about airflow, static pressure, and modern diagnostic tools. In Part 2, they discuss proper system commissioning, checking pressure across components, and identifying airflow restrictions without disassembling equipment. Eric explains how tools like a digital manometer and wireless probes help measure system performance, airflow, and gas pressure. They also cover the shift from manifolds to probes, including concerns about refrigerant loss and system contamination. The conversation wraps up with practical insights on using airflow, temperature, and CFM measurements to determine true system capacity and improve service decisions. Gary and Eric discuss airflow testing, static pressure, and how modern tools improve system diagnostics and performance. They explain how proper commissioning sets baseline readings and helps identify issues like plugged coils or airflow restrictions. Eric describes how digital manometers and probes can measure pressure, airflow, and gas pressure while creating reports for customers. They also cover the shift from manifolds to probes, including concerns about refrigerant loss and contamination. They finish by explaining how airflow, temperature, and CFM measurements can confirm true system capacity and support better service decisions. Expect to Learn: How proper commissioning helps set baseline readings for system performance. How checking static pressure across components can reveal airflow restrictions. Why tools like digital manometers and probes improve accuracy in diagnostics. How wireless probes can measure pressure, airflow, and gas without losing refrigerant. How airflow, temperature, and CFM readings help confirm true system capacity.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Eric Ruggles in Part 02  [02:03] - Checking static across devices [03:58] - Yellow Jacket Mano tool overview [05:32] - Probes vs. manifolds debate [12:08] - Calculate real BTU capacity without gauges [15:32] - 3-tool non-invasive maintenance [16:55] - Duct traverse with Y Jack Flow   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Eric Ruggles on:  LinkedIn: https://www.linkedin.com/in/eric-ruggles-28a84424/   Ritchie Engineering Co., Inc. (YELLOW JACKET): https://www.linkedin.com/company/ritchie-engineering-co-yellow-jacket-/   Ritchie Engineering Co., Inc. (YELLOW JACKET) - Website: https://yellowjacket.com/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Eric Ruggles, Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET), to discuss the key differences between airflow and static pressure and how to measure both correctly. Eric explains how airflow is calculated using air velocity and duct size, while static pressure is measured across system components to understand system performance. The conversation covers tools like hot wire anemometers and manometers, along with proper testing methods such as duct traversing and pressure tip placement. Gary and Eric also explore common issues like high static pressure caused by poor duct design, dirty filters, or oversized equipment, and how these problems can impact overall system efficiency. In this conversation, Eric explains the differences between airflow and static pressure in HVAC systems and how each one is measured. He describes how airflow is based on air speed and duct size, while static pressure shows how much resistance the system has. Eric and Gary discuss tools like hot wire anemometers and manometers, along with proper testing methods such as duct traversing and pressure tip placement. They also cover how issues like dirty filters, poor duct design, and system restrictions can raise static pressure and reduce overall system performance and airflow. Expect to Learn: How airflow and static pressure differ and why both matter in HVAC systems. How to use tools like hot wire anemometers and manometers for proper testing. How duct traversing helps get accurate airflow measurements. How static pressure testing can identify restrictions in filters and ductwork. How issues like dirty filters, poor duct design, and closed vents affect system performance. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Eric Ruggles in Part 1 [02:34] - Static pressure and airflow are different, and need different tools [04:18] - Eric: Air speed units (ft/min, m/s) & calculating volume [07:15] - Hot wire anemometer: traverse duct, app calculates CFM [10:56] - Static pressure: positive on supply, negative on return [16:48] - Total external static: check return & supply sides separately [19:42] - Remove filter to test restriction; 1" high-MERV vs. 5" filter [23:61] - Plugging vents raises static, harms the system   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Eric Ruggles on: LinkedIn: https://www.linkedin.com/in/eric-ruggles-28a84424/ Ritchie Engineering Co., Inc. (YELLOW JACKET): https://www.linkedin.com/company/ritchie-engineering-co-yellow-jacket-/ Ritchie Engineering Co., Inc. (YELLOW JACKET) - Website: https://yellowjacket.com/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Matthew Waxer, HVAC/R Mechanic at Kilmer HVACR Services Inc, about the key factors that impact system performance and compressor life. In Part 3, they focus on the importance of proper maintenance, airflow, and system setup from installation through operation. Matthew explains how correct airflow, refrigerant charge, and fluid mixtures like glycol all play a role in system efficiency and reliability. They also discuss common field mistakes such as poor airflow around equipment, incorrect glycol ratios, and refrigerant loss during servicing. The conversation wraps up with practical tips on maintenance practices, using probes instead of gauges, and avoiding contamination to keep systems running properly over time. Gary and Matthew discuss the key steps needed to keep HVAC systems running properly, focusing on maintenance, airflow, and correct setup. They explain how proper airflow across indoor and outdoor units is critical for system performance and how poor installation choices can lead to long-term issues. Matthew highlights the importance of correct refrigerant charge, coil sizing, and fluid flow in systems using glycol, including how improper mixtures can reduce efficiency or cause freezing problems. They also cover common service mistakes like refrigerant loss and contamination when using gauges. They finish by sharing practical tips such as using probes, checking airflow, and following proper maintenance practices to protect system life.   Expect to Learn: How proper maintenance helps extend the life of HVAC systems and prevent costly breakdowns. How correct airflow across indoor and outdoor units affects system performance and reliability. Why proper refrigerant charge and coil sizing are important for efficient operation. How glycol mixtures impact heat transfer, flow, and freezing protection in fluid systems. How using probes and careful service methods can reduce refrigerant loss and system contamination.   Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Matthew Waxer in Part 03  [02:13] - Why maintenance matters for compressor life  [03:30] - Airflow setup: Indoor coil sizing & outdoor obstructions  [05:32] - Glycol systems: Mixture %, freezing point, refractometer use  [10:07] - Manifold vs. probes: Refrigerant loss & contamination risks  [15:33] - Outro & next episode    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Matthew Waxer:  LinkedIn: https://www.linkedin.com/in/matthew-waxer-b4a62360/   Kilmer HVACR Service Inc - Website: https://kilmerservice.com/  Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Matthew Waxer, HVAC/R Mechanic at Kilmer HVACR Services Inc, about proper system setup and the impact of moisture and refrigerant charge on system performance. In Part 2, they discuss evacuation practices, moisture control, and how acid can form inside a system and damage components. Matthew explains the risks of undercharging and overcharging, including overheating, high-pressure issues, and liquid returning to the compressor. They also cover concepts like superheat, subcooling, and compressor envelopes, along with common failure causes such as flood back and flooded starts. The conversation wraps up with practical insights on avoiding costly breakdowns through proper installation and maintenance. Gary and Matthew discuss how moisture and refrigerant charge affect system performance and compressor life. They explain how poor evacuation leaves moisture in the system, which can lead to acid formation and damage over time. Matthew describes the risks of undercharging and overcharging, including overheating, high-pressure issues, and liquid returning to the compressor. They also cover key checks like superheat, subcooling, and staying within the compressor operating range. They finish by explaining common failure causes like flood back and flooded starts, and how proper setup and maintenance can prevent costly system damage. Expect to Learn: How moisture left in a system can lead to acid and damage over time. How proper evacuation helps reduce moisture and protect system components. Why is the correct refrigerant charge important for compressor cooling and performance? How superheat and subcooling are used to check system operation. How issues like floods and flooded starts can cause major compressor failure.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Matthew Waxer in Part 02  [02:04] - Matthew: Moisture removal and decay test explained [04:27] - Gary & Matthew: Acid formation from moisture damages compressors [07:10] - Undercharged systems: Elevated superheat cooks compressors [10:31] - Overcharge and poor airflow cause high pressure and slugging [15:22] - Zero superheat = liquid flood back to compressor [17:40] - Flooded start: Liquid refrigerant in sump destroys compressor [21:18] - Liquid migration from risers and cold ambient starts   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Matthew Waxer on:  LinkedIn: https://www.linkedin.com/in/matthew-waxer-b4a62360/   Kilmer HVACR Service Inc - Website: https://kilmerservice.com/     Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Matthew Waxer, HVAC/R Mechanic at Kilmer HVACR Services Inc, to discuss how to prevent compressor failure through proper installation, service, and maintenance practices. Matthew explains how many compressor failures are caused by system issues like poor brazing, incorrect sizing, and a lack of proper oil return. The conversation covers key factors such as nitrogen purging, moisture control, and the impact of short cycling or overheating on compressor life. Gary and Matthew also explore what can be learned from compressor tear-downs and how small mistakes over time can lead to major failures. In this conversation, Matthew explains how proper installation and maintenance practices help prevent compressor failure in HVAC systems. He describes how issues like poor nitrogen purging, moisture contamination, and incorrect system sizing can damage compressors over time. Matthew and Gary discuss how oil return, airflow, and system load affect compressor performance and lifespan. They also cover what technicians can learn from compressor tear-downs, including signs of overheating and lack of lubrication, and explain how careful setup and servicing can improve reliability and system efficiency. Expect to Learn: How proper installation practices help prevent compressor failure in HVAC systems. Why nitrogen purging and moisture control are critical to system reliability. How incorrect sizing can lead to short cycling or overheating issues. What causes poor oil return, and how does it affect compressor lubrication and lifespan? How teardowns reveal common failure points and help improve service practices. Episode Highlights: [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Matthew Waxer in Part 1 [02:04] - Main topic: Avoiding compressor failure  [04:06] - "Compressors don't fail, they're murdered."  [05:36] - Start with proper installation  [07:06] - Proper system sizing: avoid short cycling  [09:18] - Read manuals & check oil return requirements  [10:38] - Oil return issues from clogged components  [16:41] - POE oil moisture risks & proper vacuuming  [21:55] - POE oil additives & system open time myth This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Matthew Waxer on: LinkedIn: https://www.linkedin.com/in/matthew-waxer-b4a62360/ Kilmer HVACR Service Inc - Website: https://kilmerservice.com/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455  

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Adam Gordon, Director of Service and Maintenance, Mechanical Division at Orella Group Inc, in the Mental Health series. Adam speaks openly about how past trauma shaped his need for attention and validation, and how that showed up in his life and on social media. He talks about learning to manage those habits by focusing on fitness, discipline, family time, and building positive routines. Adam also shares the value of surrounding yourself with good people, finding mentors, and using social media in a healthier way. The episode highlights the importance of self-awareness, personal growth, and reaching out for help or guidance when dealing with mental health challenges. Gary and Adam discuss mental health in the trades and the personal challenges that can shape a person's life and behaviour. Adam speaks openly about growing up between two households and how a lack of attention led to a strong need for validation as an adult. They talk about how that showed up through social media, relationships, and conflict online. Adam also explains how he now focuses on healthier habits like fitness, structured routines, family time, and surrounding himself with positive people. The conversation highlights the value of self-awareness, mentorship, and reaching out to others when dealing with personal struggles or mental health challenges. Expect to Learn: How past experiences can shape behaviour and the need for validation. Why calm responses can help reduce conflict on social media and in daily life. How routines like fitness, early mornings, and structured days support mental health. Why does surrounding yourself with positive people and mentors matter? How reaching out and having honest conversations can help during tough times.   Episode Highlights: [00:00] - Intro to Adam Gordon in Part 02  [02:01] - Late-night self-reflection  [04:19] - The dark side of social media  [05:45] - Escaping through attention seeking  [07:54] - Fitness, routine & healthy validation  [11:08] - Why your circle matters  [14:36] - Loyalty vs. drama  [17:16] - Current mindset & advice for others  [19:31] - Advice for those struggling: reach out   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Adam Gordon on: LinkedIn: https://www.linkedin.com/in/adam-gordon-494a54bb/ Instagram: https://www.instagram.com/gordonbotplumbing/ Orella Group Inc: https://www.linkedin.com/company/orella-group-inc/   Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/   Instagram: https://www.instagram.com/hvacknowitall1/ 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the mental health series with guest Adam Gordon, Director of Service and Maintenance, Mechanical Division at Orella Group Inc. In Part 1, Adam shares his life story and speaks openly about the trauma he has faced, including witnessing a close friend die in a tragic accident, losing family members, and making the difficult decision to remove life support from his father. He explains how years of grief, family struggles, and seeking attention shaped many of his actions in the past, both online and in his personal life. Adam also talks about how therapy helped him better understand himself and begin working through his trauma. Together, they discuss the importance of purpose in the trades, learning from difficult experiences, and creating space for honest conversations about mental health. This episode continues the mental health series by focusing on the struggles many people in the trades quietly carry. Adam joins Gary to share the difficult experiences that shaped his life, including witnessing his best friend die in a tragic accident, losing his stepfather to suicide, and later losing his sister and father. He explains how years of grief and family challenges affected his behaviour, relationships, and search for attention both online and in real life. Adam also talks about how therapy helped him better understand his trauma and begin working on personal growth. The conversation highlights the importance of opening up, learning from hard experiences, and creating space for honest discussions about mental health in the trades. Expect to Learn: How witnessing a close friend die at a young age affected Adam's life. How losing his stepfather, sister, and later his father shaped his grief. Why do many tradespeople feel pressure to stay quiet and keep working? How therapy helped Adam understand his behaviour and past trauma. How helping customers through service work can create purpose and meaning. Episode Highlights: [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Adam Gordon in Part 1  [02:26] - Meet Adam: Early Life Trauma & Loss  [05:08] - Coping Mechanisms: Dark Humor & Moving On  [08:40] - Adam's Past: From Revenge Porn to Therapy  [11:26] - Social Media Struggles: Trolls vs. Gratitude  [15:08] - Gary's Approach: Blocking Out Negativity  [17:47] - Maturity: Not Feeding the Online Drama   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/ Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm  Use promo code HKIA5 to get 5% off your first order at SupplyHouse! Follow the Guest Adam Gordon on: LinkedIn: https://www.linkedin.com/in/adam-gordon-494a54bb/ Instagram: https://www.instagram.com/gordonbotplumbing/ Orella Group Inc: https://www.linkedin.com/company/orella-group-inc/ Follow the Host: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/