Podcast appearances and mentions of jon gilman

FULL SHOW NOTES https://podcast.nz365guy.com/462Jon Gilman shares his experience working at Microsoft for over 18 months since the acquisition and how they have incorporated their products into the Power Platform. Talks about Jon's focus on creating exciting content for enterprises to quickly adopt and implement the Power Platform, as opposed to the traditional DIY approach. Jon shares his background as an industrial engineering major and his journey from General Motors to Accenture, where he worked on implementing SAP and building custom software. Explains the challenges faced by organizations when implementing ERP systems, where operational efficiency increases on the back end but creates complexities and inefficiencies for front-end users. Jon reflects on his journey from founding Clear Software to joining Microsoft. He discusses his dissatisfaction with ERP systems and the need to improve the user experience for front-end users. Shares Jon's journey of building productivity tools and transitioning to web applications using technologies like Silverlight, Adobe Flex, and HTML5. Jon talks about the acquisition of Clear Software by Microsoft and the process of integrating its capabilities into the Power Platform. He highlights the technical integration and the migration of pre-built app templates as power apps. The Concept of Clean Core in SAP Systems Migration - The concept is driven by SAP itself and involves extracting different workloads through APIs and the relevance of the Microsoft perspective and the SAP Power Platform Azure story. Emphasizes the importance of avoiding writing business logic in custom code within ERP systems and the challenges faced by organizations with extensive custom ABAP code in the SAP world. Jon explains how the Power Platform, including connectors and pre-built templates, streamlines and automates business processes, reducing the time and effort required for tasks such as vendor setup and purchase order entry. The discussion revolves around allowing organization members to update applications in different systems and the need for a balance between security and flexibility is emphasized. AgileXRM AgileXRm - The integrated BPM for Microsoft Power PlatformSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening

In episode 118 of our SAP on Azure video podcast we talk about GitHub Universe, migrating your SAP PI/PO flows to Cloud Native, news on SAP HANA Large Instances, Creating SAP HANA cluster resources, kickstarting your SAP Deployment with Azure Center for SAP Solutions and a look back at the SAP Business Connector. Then we welcome Jon Gilman to our call this week. About a year ago Microsoft acquired ClearSoft and by this added a lot of SAP experience to the Power Platform team. The results of this acquisition can already been seen: during the Power Platform conference and Ignite Jon and the team already released a new SAP Connector which addresses a lot of limitations that we heard from customers from the previous connector. But it gets even better: we are in the process of delivering 25 apps and much much more Power Automate flows for typical SAP scenario. Jon is here to talk about these news developments! https://www.saponazurepodcast.de/episode118 https://youtu.be/R5aFI5OKuGg Reach out to us for any feedback / questions: * Robert Boban: https://www.linkedin.com/in/rboban/ * Goran Condric: https://www.linkedin.com/in/gorancondric/ * Holger Bruchelt: https://www.linkedin.com/in/holger-bruchelt/ #SAPonAzure

In this episode of the Futurum Tech Webcast, Interview Series, Futurum co-founder Shelly Kramer hosts a roundtable discussion on how automation is being used in exciting ways in the Oil & Gas industry. Her guests include Brad Onofrio, Sr. Director for Sales Ops for Calumet, Frank Wilson, Business Solutions Manager at Patterson-UTI Management Services and Jon Gilman, CEO and founder of Clear Software. They're conversation included: Brad Onofrio sharing some information about Calumet and describing some of the customers they serve as well as some of the challenges the industry faces. Frank Wilson gave an overview of Patterson-UTi Drilling, what the company does, who they serve, and some of the challenges they've faced in a year that was difficult before a global pandemic came around. Jon Gilman introduced us to his company, Clear Software, a bit about his career backstory, as well as what he and his team at Clear Software are doing in the Oil & Gas industry as they work with energy companies who are interested in intelligent automation. Frank shared his experiences on some of the areas at Patterson UTI where they have implemented automation technologies. He candidly shared their strategy, their challenges, and what he sees for the future of automation at Patterson UTI. Brad talked about what's happening at Calumet as it relates to automation throughout the organization, the challenges they've faced and the exciting opportunities they see ahead for automation and intelligent automation within the Oil & Gas industry. Jon closed our roundtable discussion with some examples of other use cases from Clear Software's energy customers, as well as even what customers in other industries are looking for as it relates to automation and intelligent automation, and what he sees ahead in the coming two to five years.  This is a great discussion and one conversation you don't want to miss.

I think we'll all agree that a global pandemic has permanently changed many aspects of how businesses work, and perhaps none more than the operation of contact centers. The reality is, today more than ever, that contact centers play an outsized role in business operations. That's true whether you're a consumer or a manager charged with leading contact center operations — contact centers are the lifeblood of a business. Contact centers are are how customers get taken care of and how business gets done. And with work from home looking as though that's going to stay around for a while, taking a look at contact center operations and figuring out how to maximize efficiencies for both employees and consumers is, well, important. There's a challenge though, and businesses the world over are feeling this. You might say that's exactly why I decided to bring this group of smart people together and tackle this topic as part of our Futurum Tech Webcast Interview Series shows. The Cloudification of the Contact Center — The Smart Path Forward While contact centers are without question important to business operations, in many instances, they are problematic. How so? With roughly 90 percent of call centers still using on-premise technologies, organizations have been forced to rethink how they continue to provide high levels of customer service, while still allowing their employees to safely work from home. And this topic, the difference between cloud-based contact centers and on-prem ones, exploring cloud migration, and how to do that successfully (and quickly) is exactly what we're focused on in this conversation today. I'm joined by Jeff Nicholson, Vice President of CRM at Pegasystems, Jon Gilman, CEO of Clear Software, and Brandon Knight, Vice President of Contact Center Practice at Telarus to discuss why it is critical that organizations migrate contact center functions to the cloud, how to migrate, and some of the obstacles these organizations may face along the way — and how to get through those. Our conversation included: An exploration of the differences between cloud-based contact centers and on-premise ones The challenges customers are facing during their migrations and some of the unexpected successes they've encountered along the way How moving on-premise ERP systems to the cloud fits into the context of cloud-enabling the contact center A realistic look at the time it will likely take for full cloud migration The ‘secret sauce' to success of cloud migration Real-world case studies from clients of Pega, Clear Software, and Telarus

You should be thinking more about automation than you are. And you shouldn't be focusing on teaching your kids STEM. See acast.com/privacy for privacy and opt-out information.

In the latest episode of the Futurum Tech Podcast, The Interview Series, Daniel Newman welcomes three experts to talk about robotic process automation (RPA) and intelligent automation (IA). Francis Carden is one of the founders of OpenSpan and is currently VP of Digital Automation and Robotics at Pegasystems. Lee Coulter is CEO of transformAI, and Jon Gilman is CEO of Clear Software. Together, they gave Dan some great insight on the future of RPA and IA.   To start off, they defined RPA as a method of automating existing work, such as rote work people have been doing on their own for years. Think of all the tasks Amazon's Alexa does now for people, chores that we once had to do ourselves, manually navigating across systems without her help. That's an example of RPA now.   And while you can use AI to help RPA, you really don't need to for most tasks, as actual RPA is rules-based task automation. For example, reconciling bank statements in a finance department is a perfect job for RPA, as it's a rules-based process that can be automated without human involvement. This is where RPA excels.   On the other hand, IA takes different tools in the RPA toolbelt and creates an exoskeleton to help humans get things done faster. IA is necessary when there are lots of paths to go down, requiring some input from humans. For instance, at a call center, there are lots of triggers that could change how a customer service rep helps people. In this situation, a chatbot integration that can take a customer's phone number and look up information would help get the job done faster.   The three guests went on to explain how they want to get people to stop using RPA as a catch-all term. After all, RPA is essentially a tool inside the toolbelt of intelligent automation. It's a tactical way to automate tasks, while IA is orchestration of work. And that's important, since it doesn't matter if a human or robot does the work, as long as it's orchestrated from end to end.   During the interview, Francis, Lee, and Jon mentioned that some of the issues with RPA vendors is that they're saying their products are low code, but they're not actually replacing the underlying systems. So the best thing to come out of RPA is bringing to life the recognition of how poor some of these systems are, which means maybe we can finally upgrade them and get on the IA journey!   After all, RPA can only get you so far, which many organizations are now realizing. They used it for simple tasks like resetting passwords. Now they want to do bigger things, like using it for a call center. They need orchestration, which should be a single digital experience to be true intelligent automation.   So, what's next for IA? Well, according to Jon, getting customers into IA is going to be a big effort. It will take a while to have all processes automated, as a huge amount of business process reengineering needs to happen. So, we can't really claim that in 10 years we'll have automated 90% of processes. But in the next 20 to 25 years, a huge amount of front office jobs will have disappeared due to automation, leaving people to forget about the mundane tasks that can be automated and focus more on the tasks that require human involvement.   If you want to learn more about what Jon, Francis, and Lee discussed with Dan concerning RPA and IA, be sure to listen to the podcast today!

Having a product-market fit doesn’t guarantee sales, and sometimes, founders find out the hard way. Jon Gilman started Clear Software with a clear vision of who his end users were. That vision had to shift as he quickly learned he was selling to the wrong audience. His messaging wasn’t resonating, and his demos weren’t converting. Instead of closing up shop, he changed his go-to-market strategy to deliver in the enterprise space.   Join Christian and Anna as they discuss how Jon navigates the complex sale to drive value for his end users. Connect with Jon Learn more about Clear Software Connect with Christian Connect with Anna Learn more about Innovatemap

Jon Gilman (@jongilman) asks: "What’s the buzziest buzzword tossed around the marketing world these days that you’d like to eradicate from the english language?" --- Send in a voice message: https://anchor.fm/miketrap/message

Today's question comes from Jon Gilman (@jongilman) "I’ve noticed your love of cooking. What is it that you love about cooking and what, if anything, has cooking taught you about business?" --- Send in a voice message: https://anchor.fm/miketrap/message

In this episode, we chat with Jon Gilman, founder of Clear Software. Learn more about Clear Software here: https://clearsoftware.com/

God's Love We Deliver Cookbook Nourishing Stories and Recipes from Notable Friends Compiled by Jon Gilman and Christopher Idone