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If you've ever wondered how to verify government contract outreach is legitimate, this episode breaks down exactly what to look for before you respond to that surprise DOD or Air Force email. A small business owner shares a message he received from a self-described government partner asking to "share his account list," and Colin and the Federal Help Center community walk through how to separate a real opportunity from a setup. Key takeaways from this episode: How to cross-reference a contact's LinkedIn profile and sam.gov or FPDS listing to confirm they're a real government partner Why CEOs and agencies almost never cold-contact small businesses unless it's tied to a source sought notice, RFP response, or notice of award How to spot the "pay $8,000 to get this software and we'll send you contracts" scam and other pipeline-selling schemes Why a notice of award means you won, and why protesting a small SAP award under $250K is usually a waste of time How to build out your sam.gov profile, NAICS codes, and capability statement to position yourself for subcontracting work while you build prime relationships Why the government is risk-averse, never pays upfront, and what that means for your invoicing process EPISODE CHAPTERS: 0:00 - Welcome to the Federal Help Center podcast 0:57 - Building a capability statement and sam.gov profile 1:36 - A mysterious DOD Air Force contact reaches out 3:40 - Why legitimate agencies rarely cold contact small businesses 4:49 - Verifying outreach through LinkedIn sam.gov and FPDS 5:31 - Red flag the 250000 dollar app scam 6:02 - Source sought RFPs and notice of award explained 7:55 - Why government agencies never pay contractors upfront 9:05 - You're not new to work just to govcon Mindy gives you the federal opportunities, agency signals, recompete intel, and pursuit briefs that tell you not just what contracts exist, but which ones to chase and how to win them. Sign up for free Daily Alerts and get opportunities delivered to your inbox before the day starts.
This week, Mike Weisberg of Implement explains how AI is improving sales forecasting through trust, purpose, and accuracy, while reshaping the planner's role, reducing inventory bias, and separating prediction from human judgment.Download the episode transcript===== In this episode, Mike Weisberg shares practical guidance on using AI in sales forecasting, including the right data foundation, six implementation dogmas, and explainable models. He also outlines how planners evolve into business partners and why judgment still matters most. ===== Guest: Mike Weisbjerg, Partner, Implement Consulting GroupMike is a Partner at Implement Consulting Group, where he has spent the last decade working at the intersection of supply chain planning and technology. He specialises in demand planning and AI-driven forecasting and decision making. With a focus on implementing demand planning solutions, Mike helps organisations move AI from proof of concept to production - with forecasts that planners actually trust.Host 1: Richard HowellsRichard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.Host 2: Oyku Ilgar, SAP Oyku Ilgar is a marketer and thought leader specializing in SAP's digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability. She holds dual bachelor's degrees in Finance & Accounting and English Translation, along with a master's degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape. ===== Show Links:Implement Consulting Group. LinkArticle: Beyond accuracy: Six dogmas for turning AI forecasting into real business valueSupply Chain Management: SAP Supply Chain Management SAP Insights: Supply Chain Follow Us on Social Media : Richard Howells: LinkedIn, Oyku Ilgar: LinkedIn SAP Digital Supply Chain: LinkedIn Please give us a like, share, and subscribe to stay up-to-date on future episodes! ===== Chapters:00:00:00: Intro00:01:06: Guest's Introductions00:02:05: Why traditional forecasting struggles in volatile markets00:03:25: The three fundamentals: trust, purpose, accuracy00:07:03: Which data matters most for AI forecasting00:10:12: Why bad data should not delay AI adoption00:13:26: The six dogmas for AI forecasting implementation00:14:38: The evolving role of the demand planner00:16:54: Measuring success beyond forecast accuracy00:18:35: How can Implement help companies in this latest AI-infused planning era?00:19:36: What is the Future of Supply Chain?00:20:17: Outro
Recorded live at our Customer Council in Berlin, Episode 148 features host Yannick Peterschmitt, with Aurélien Filiali from SAP's AI Practices team in conversation with Michael Strauß from Unzer. Unzer is a fast-growing fintech and payment solutions provider built from the merger of multiple companies across Europe.Michael shares how Unzer went live on SAP S/4HANA Cloud Public Edition on January 1, 2021 — one of the earliest adopters — driven by the need to unify a fragmented landscape of legacy systems across 13 merged entities. The conversation covers how a small team manages continuous SAP innovation releases, leaning on SAP Preferred Success, a trusted partner, and dedicated in-house expertise. This episode also focuses on AI: from building a safeguarded internal ChatGPT framework to adopting Joule, running company-wide AI weeks, and accelerating software development through AI-assisted coding. This is a new episode in our Customer Council Berlin Series. Follow and subscribe on Spotify or Apple Podcasts so you never miss an update. On Spotify, join the conversation using the episode's Q&A and Poll; on Apple Podcasts, a quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
In this episode, we speak with Leroy Roberts about preventing supply chain failures through accountability, leadership under pressure, and the role of AI, clarity, and collaboration in resilient decision-making.Download the episode transcript===== This week, we talked with Leroy Roberts about leadership under pressure, supply chain disruption, and preventing failure through clear accountability. We discussed psychological safety, the balance between firm control and burnout, the value of AI in risk management, and why future supply chains depend on collaboration, partnership, and better decision-making. ===== Guest 1: : Leroy Roberts, British Army veteran, Non-Executive Director, and Executive Adviser, Team-Worth SolutionsLeroy Roberts is a British Army veteran, Non-Executive Director, and Executive Adviser specialising in culture and conduct risk in high-pressure, regulated environments. He works with executive risk owners, including CEOs, CROs, COOs, CPOs, and CHROs, to strengthen decision-making, accountability, and truth-telling under pressure. Leroy helps organisations reduce culture and conduct risk signals within 90 days through practical, diagnostic-led interventions that restore operational grip and produce measurable, auditable improvement. Drawing on leadership experience from the British Army and the Jamaica Constabulary Force, alongside board-level governance experience, he brings a grounded perspective on how leadership behaviour under pressure either amplifies or contains organisational risk. He is the author of The Risk Owner's Reset and a contributing author to the international best-selling series Stand on the Shoulders of Giants.Host 1: Richard Howells, SAP Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.===== Show Links:Link to the book: amazon.com/dp/B0GMS2G361 The Culture and conduct scorecard: https://pro.speakerhub.com/speaker-feedback/?qr=e9a16245-4ab1-4c63-81e7-ce225d9e5372Supply Chain Management: SAP Supply Chain Management SAP Insights: Supply Chain Follow Us on Social Media : Richard Howells: LinkedIn, SAP Digital Supply Chain: LinkedIn Please give us a like, share, and subscribe to stay up-to-date on future episodes! ===== Chapters:00:00:00: Intro00:01:00: Guest's Introductions00:01:59: Staying in control during disruption without micromanaging00:04:07: Accountability gaps and early warning signs00:07:40: Building a safe environment for constructive challenge00:11:08: Using AI for risk management with human judgment00:13:26: Accountability without burnout in volatile conditions00:19:20: Leadership under pressure during COVID logistics00:22:56: ''The Risk Owners Reset'' book00:25:55: What is the Future of Supply Chain?00:27:12: Outro
What's Your Baseline? Enterprise Architecture & Business Process Management Demystified
Process and architecture folks excel at analyzing the as-is and optimizing it. But why? What if we skipped "As-Is" entirely and designed new processes from a fresh perspective?Scary? Our guest, Dr. Michael Rosemann, argues it's scarier to keep optimizing — because eventually you run out of things to optimize. Then what?Michael is the author/editor of twelve books in five languages and over 400 refereed papers. He's globally known for his work on BPM maturity models, context-aware BPM, process innovation, rapid process redesign, affective process design, and process modelling quality. He's presented at major global BPM conferences and delivered keynotes in 30+ countries, with research funded by Accenture, Cisco, Infosys, PwC, Rio Tinto, SAP, and Woolworths.In this episode, we cover:From efficiency to opportunity. After decades of classic BPM work, Michael pivoted from cost-cutting toward "crafting desirable futures" — partly sparked by his father asking if making companies more efficient was really the legacy he wanted. Three drivers of change: urgency (a burning platform), curiosity (testing the unknown), or ambition (a clear destination). Leaders without any of these stay "big, fat and happy" — and stuck.Root cause analysis of success, not failure. Instead of diagnosing what's broken, Michael's team studies "positive deviants" — top performers — and replicates their hidden practices org-wide using process mining.The seven types of opportunity (a counterpart to Lean's seven wastes), including "first data advantage" — examining what data your process already generates and who else might value it (e.g., an airline offering pet-sitting because it already knows who's traveling with pets).Process expansion, attention, and generalization — three opportunity types illustrated by Domino's "pizza tracker" (monetizing attention) and Uber's expansion from people to pizza, patients, and produce."Lot size of one." The goal isn't catching up to best practice — it's building processes so unique that no competitor, and no design thinking exercise, could replicate them (e.g., QUT's "upgradeable degree" concept).Opportunity appetite statements. Just as organizations have risk appetite statements, Michael argues they need the opposite — a deliberate statement of which opportunities they're willing to pursue, partly modeled on NASA's approach to balancing risk and ambition.Make the future tangible. Example: a six-minute video imagining a trauma patient's full recovery journey in 2033, used to rally stakeholders around a shared vision instead of incremental fixes.RX, EX, TX — Revenue Design, Emotional Experience, and Trust Experience. A framework for evaluating opportunities beyond pure transactions, including "transactional benevolence" (e.g., Netflix pausing billing for inactive subscribers, or a retailer refunding a price drop you didn't know about).Reframing the business case. To win leadership buy-in for trust- or future-focused initiatives, Michael suggests shifting from short-term cost to long-term opportunity cost — the price of not acting.AI as a thinking partner, not just a tool. Michael previews a prototype built with SAP Signavio that uses AI to proactively surface opportunities from an uploaded process model — "reverse prompting," where the tool greets you with an idea instead of waiting for a problem.The Future's Triangle. A framework for organizational inertia: the weight of the past, the distraction of the present, and the pull of the future — and why most companies only operate on the first two.Find Michael on LinkedIn: linkedin.com/in/michaelrosemann/Reach us at hello@whatsyourbaseline.com or subscribe at whatsyourbaseline.substack.com. Support the show on Patreon: patreon.com/c/whatsyourbaseline.
In this episode of One Vision Podcast, Danny Friday, CEO and Founder of Sail, joins Theodora Lau to unpack why the "boring" corners of fintech — HSA and FSA accounts — are exactly where the next wave of meaningful innovation is hiding. Danny shares the origin story behind Sail: a claim over a Spanish-language dental receipt that exposed a deeper challenge about regulated industries: most of their software isn't broken by accident, it's broken by indifference to user experience. They dig into why no one had built itemized, embedded HSA/FSA infrastructure before now, what changed technically to make it possible, and why Danny insists AI should never make the hard calls. The conversation closes on a bigger bet: that within three to five years, every digital banking app will help people reimburse tax-advantaged expenses, and what that means for the industry.
Send us Fan MailThis week on ASUG Talks, we answered your questions from the recent ASUG Community Conversation "SAP Sapphire & ASUG Annual Conference Highlights: AI, Roadmaps, and What's Next" (click here to watch the full replay). Submitted by that event's attendees, the questions cover a wide variety of topics and concerns. John Astill, SAP Architecture Advisor and one of the webcast's speakers, joins us to answer those questions--and a few from ASUG Talks host Jim Lichtenwalter. Key InsightInitial steps to becoming an "autonomous enterprise" How AI will impact normal SAP professionals Critical foundations to AI adoption Related InsightsRead about AIDS Healthcare Foundation's implementation of SAP Cloud ERP Public Sector EditionJoin us on June 29 for an ASUG Community Conversation focused on extended maintenance of SAP Business Suite 7
What happens when one of the world's largest enterprise software companies declares that it is no longer a software company, but an AI company? At SAP Sapphire, I caught up with James Bates, Head of Customer Advisory at SAP UK & Ireland, to discuss the company's vision for what it calls the Autonomous Enterprise and why this year's event felt different from any SAP conference before it. From standing-room-only AI sessions to bold declarations from SAP leadership, there was a clear sense that the conversation around AI has moved beyond experimentation and into the world of measurable business outcomes. In our conversation, James explained why so many organizations remain stuck in what he described as the experimentation phase of AI, despite years of investment and countless pilot projects. We explored why successful AI initiatives begin with business outcomes rather than technology choices and why data, governance, and process context have become the foundations of enterprise AI success. We also examined some of the standout announcements from Sapphire, including SAP's AI Agent Hub, the growing role of Joule as a new interface for work, and the company's expanding ecosystem of partnerships with organizations including Anthropic, NVIDIA, Microsoft, Google Cloud, Palantir, and Mistral. James shared why SAP believes the future lies in combining large language models with business context, process knowledge, and trusted enterprise data. The discussion also touched on real-world examples that demonstrate how AI agents are beginning to transform customer experiences, automate complex workflows, and support employees across finance, supply chain, and customer-facing operations. Rather than replacing people, James sees AI assistants and agents working alongside employees, removing repetitive tasks and helping teams focus on higher-value activities. We also explored the challenge many business leaders continue to wrestle with: how to balance autonomy with governance. As AI agents become more capable, maintaining visibility, accountability, and control becomes increasingly important. James shared why governance, trusted data, and strong business processes must remain at the center of every AI strategy. If you've been wondering whether enterprise AI is finally moving beyond the hype cycle and into meaningful business transformation, this conversation offers a fascinating perspective from the heart of SAP's AI strategy and its vision for the future of work. What role do you think AI agents will play inside your organization over the next few years? Share your thoughts.
Recorded live at our Customer Council in Berlin, Episode 147 features Ahsan Ahmed Syed from SAP in conversation with Samir Aid from AXA. On the two‑year anniversary of AXA's SAP Cloud ERP go‑live, Samir shares first‑time impressions of the Council and why peer exchange matters when many customers face similar challenges. He explains AXA's move from a heavily customized, multi‑country on‑premise landscape to SAP Cloud ERP to eliminate technical debt and enforce 100% fit‑to‑standard finance processes — “no need to reinvent the wheel.” This is a new episode in our Customer Council Berlin Series. Follow and subscribe on Spotify or Apple Podcasts so you never miss an update. On Spotify, join the conversation using the episode's Q&A and Poll; on Apple Podcasts, a quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
In episode 294 of our SAP on Azure video podcast we talk about Software Development Life Cycle at Microsoft with AI. I have always been pretty impressed by the way how Microsoft pushes the way how to develop forward. Especially when we look at the SAP world Microsoft is actually quite a big customer with hundreds of internal ABAP developers. In the past we already talked about how we do Software Development Life Cycle at Microsoft, but obviously AI is also becoming more and more important. So for today I am really happy to have Barb, Ryan, Tom and Joseph joining us today to tell us more how we do AI Powered SDLC at Microsoft!Find all the links mentioned here: https://www.saponazurepodcast.de/episode294Reach out to us for any feedback / questions:* Goran Condric: https://www.linkedin.com/in/gorancondric/* Holger Bruchelt: https://www.linkedin.com/in/holger-bruchelt/ #Microsoft #SAP #Azure #SAPonAzure #Copilot #ABAP #SDLC
Tim Lidman lives in Denver, CO. He has had an unconventional path to being a Tech CEO. In fact, He moved from London to Sweden when he was 18... to try to be a heavy metal rock star, trying to make it big as a drummer. To earn extra income, he got into tech sales - which went really well. Eventually, he worked with WebEx (around the time it got bought by Cisco), for Success Factors (when they got bought by SAP), and then eventually, doing his own startup (which eventually got bought by Accenture). Outside of his professional life, he is married with 2 girls. From his music years, he extracts skills that drove his success to date, which is the ability to product development and execution down the same way you do music.In the days of his first startup, Tim's solution was used by consulting firms to power client engagement. Post exit, while overseeing things at Accenture, he noticed that the whole industry was powered by Microsoft files (PowerPoint, Excel, Word, etc.) - IE, driven manually. He started to wonder if he could codify the consulting process, to remove the manual burden.This is the creation story of Clyde.SponsorsUnblockedTECH DomainsMezmoBraingrid.aiLinkshttps://meetclyde.com/https://www.linkedin.com/in/timlidman/Our Sponsors:* Check out Cash App and use my code CASHAPP10 for a great deal: https://click.cash.app/ui6m/mt82fpxl #CashAppPod. Cash App is a financial services platform, not a bank. Banking services provided by Cash App's bank partner(s). Prepaid debit cards issued by Sutton Bank, Member FDIC. See terms and conditions at https://cash.app/legal/us/en-us/card-agreement. Cash App Green, overdraft coverage, borrow, cash back offers and promotions provided by Cash App, a Block, Inc. brand. Visit http://cash.app/legal/podcast for full disclosures.* Check out Plaud AI and use my code CODESTORY for a great deal: https://plaud.aiAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy
In this episode of Room to Grow, Ali Martinez, Chief Program Officer for Math at Student Achievement Partners (SAP), joins Joanie and Curtis for a conversation about the math that matters. In the current era, math teachers face too much content and too little time to feel or be effective in allowing students the chance to learn math deeply.Aly shared information about SAP's national initiative to identify essential mathematics content for high school, and to integrate data science competencies. The work builds on COVID-era prioritization efforts and aims to address curriculum overload through systems-level change involving standards revision, instructional materials alignment, and cross-sector collaboration. The conversation acknowledges and elevates the role of durable skills, the rising importance of data literacy, and the need for systemic change to realize these desired outcomes.Be sure to check out these resources, referenced in this month's episode.Learn more and stay in touch with Math that Matters resource: https://learnwithsap.org/math-that-matters/ Durable skills in math https://learnwithsap.org/durableskills/ High School redesign: https://learnwithsap.org/overlap-to-opportunity/ Research into high school math textbooks https://learnwithsap.org/math/a-rare-look-inside-high-school-math-textbooks-and-what-publishers-say-needs-to-change/ Coherence Map from Student Achievement Partners Data Science for Everyone website
Life sciences are at a critical inflection point, where scientific innovation, regulatory demands, and patient expectations converge with advances in data and artificial intelligence, positioning IT as a central driver of faster and more effective drug discovery and clinical development.This week, Dave and Rob continue with part 2 off the Life Sciences mini-series with Dr. Alex Zhavoronkov founder and CEO of Insilico Medicine to exploring how drug discovery and clinical development can become faster and more effective, and the role of AI in that process. TLDR00:40 – Introduction01:00 – Hang out: Kill Bill Vol. 1 & 2 03:07 – Dig in: Life Sciences mini-series, Part 2 06:43 – Conversation with Dr Alex Zhavoronkov 42:12 – The future of AI in drug discovery and a new paradigm for pharma GuestDr. Alex Zhavoronkov: https://www.linkedin.com/in/zhavoronkov/ HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
What if your ERP is secure… but still costing you millions? As AI and automation reshape enterprise systems, hidden gaps in security models can quietly undermine control, integrity, and trust.=====As ERP systems become the backbone of highly connected, AI-driven ecosystems, traditional security models are no longer enough. In this episode, PwC's Stuart Light explores why organizations must rethink security as a proactive, holistic discipline, focused on data integrity, ecosystem-wide access, and closing hidden gaps that can silently erode business value.Download Episode TranscriptUseful Links: SAP Cloud ERPFollow Us on Social Media!SAP S/4HANA Cloud ERP: LinkedIn=====Guest: Stewart Light, PwCHost 1: Richard Howells, SAPRichard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.Follow Richard Howell on LinkedIn and XHost 2: Oyku Ilgar, SAPOyku Ilgar is a marketer and thought leader specializing in SAP's digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.Follow Oyku Ilgar on LinkedIn and SAP Community=====Key Topics: ERP security, cloud ERP, SAP, S4HANA, cybersecurity, identity access management, least privilege, AI, digital workers, ERP transformation, enterprise risk, access control, data integrity, ecosystem security, compliance
In this episode, PwC's Moritz Kramer shares practical GenAI use cases in supply chain planning, from decision support and scenario analysis to data harmonization, productivity gains, and guided decision-making with humans still in control.Download the episode transcript===== This week, Moritz Kramer of PwC explains how GenAI is moving supply chain planning from static analysis to real-time, decision-centric support. He covers data readiness, black-box transparency, productivity uplift, and why AI will augment planners rather than replace them. ===== Guest 1: Moritz Kramer, Director Integrated Business & Financial Planning, PwC GmbH WPGMoritz is a Director with over 10 years of experience shaping and delivering business‑led supply chain transformations for international organizations. He works across the full transformation journey—from defining strategic direction to translating vision into execution—covering SCM strategy, operating model innovation, organizational and process design, and the implementation of advanced planning solutions, like SAP. His work is driven by the ambition to build resilient, intelligent, and future‑ready supply chains, leveraging digital and AI technologies where they create clear business impact, while keeping a strong focus on value, scalability, and sustainable change.Host 1: Richard Howells, SAP Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.===== Show Links:PwCSupply Chain Management: SAP Supply Chain Management SAP Insights: Supply Chain Follow Us on Social Media : Richard Howells: LinkedIn, SAP Digital Supply Chain: LinkedIn Please give us a like, share, and subscribe to stay up-to-date on future episodes! ===== Chapters:00:00:00: Intro00:01:30: Guest's Introductions00:03:04: Real value of GenAI in supply chain planning00:04:24: Scenario exploration and natural-language responsiveness00:05:12: Productivity uplift and automation of manual work00:05:53: Bridging business and IT with GenAI00:07:45: GenAI as the “black box” explainer00:09:42: Data readiness for GenAI rollout00:11:24: AI for data harmonization00:13:36: AI replacing or augmenting people00:20:20: Biggest implementation obstacles00:23:46: Future trends for AI and GenAI 00:27:09: What is the Future of Supply Chain?00:28:31: Outro
When life feels heavy or uncertain, resilience is not just about pushing through alone. It is about finding your village, caring for yourself, and creating the support systems that help you keep moving.In this episode, Sacha Thompson talks with Shazad Carbaidwala, an experienced coach, leader, speaker, and former SAP professional based in the Chicagoland area. Shazad shares lessons from his career, coaching work, and service in law enforcement to explore what it really takes to stay grounded during adversity. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit deiafter5.substack.com/subscribe
AI may change software overnight, but company building still takes time.Ryan Smith explains why, despite the pace of AI, “the race is going to be way longer than anyone thinks.”He reflects on Qualtrics surviving multiple market cycles and ultimately being acquired by SAP for $8 billion days before going public.Guest: Ryan Smith, co-founder QualtricsConnect with Ryan SmithXLinkedInConnect with Joubin:XLinkedInEmail: grit@kleinerperkins.comFollow Grit: LinkedInXLearn more about Kleiner Perkins
Take charge of your future. Our next group proram starts in September and is limited to 10 people. The Very Early Registration discount (45%) ends on June 21. Learn more here. — Dan Pontefract spent two decades building leadership, culture, and engagement inside high-tech and telecom organizations, and never once thought seriously about age. Then, in his early fifties, he had a wake-up call. It sent him to look under a rock he'd never lifted, where he found “an absolute cavern of issues.” The result is his sixth book, The Future is Grey: The Untapped Value of Age in the Workforce. Dan lays out the coming “bell to bulb” demographic inversion and the risks for organizations ignoring it. For individuals, he reframes the whole arc of a working life, from the language of generations (which he rejects as an ageist cognitive bias) to three universal career eras: Rivers, Rocks, and Rubies. That demographic inversion means experience will become more scarce and valuable. The through-line is don’t retire, rewire instead. He shares stories of people who kept working or returned to work in a different way, which brings his concept of the “experience dividend” to life. ________________________ Bio Dan Pontefract is a renowned leadership and culture strategist, author, and keynote speaker with over two decades of experience in senior executive roles at companies such as SAP, TELUS, and Business Objects. Since then, he has worked with organizations globally, including Salesforce, Amgen, State of Tennessee, Nestlé, Canada Post, Autodesk, BMO, Government of Canada, Manulife, Nutrien, UBC, McGill University, Virgin Media O2, City of Toronto, among others. Dan has firsthand experience in turning leaders and corporate cultures into a competitive advantage. In addition to The Future of Work Is Grey, Dan has written five other books: WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY garnering multiple awards including the Thinkers50 Top New Management Book and the Axiom Business Book Awards Gold Medal. Dan has also written for Forbes, Harvard Business Review, Leader to Leader, The Globe and Mail, Inc., among other outlets. Dan is a renowned keynote speaker who has presented at four TED events and delivered over 600 keynotes. He is an adjunct professor at the University of Victoria and has received over 25 personal awards. Dan’s career is interwoven with corporate and academic experience, coupled with an MBA, B.Ed, and multiple distinctions. Notably, Dan is listed on the Thinkers50 Radar, HR Weekly’s 100 Most Influential People in HR, PeopleHum’s Top 200 Thought Leaders to Follow, and Inc. Magazine’s Top 100 Leadership Speakers. ___________________________ The Future is Grey: The Untapped Value of Age in the Workforce Website ___________________________ Other Retirement Podcast Conversations You’ll Love The Second Curve of Life – Arthur C. Brooks Design a Phased Retirement – Anna Rappaport Rewirement – Helen Dennis ___________________________ Wise Quotes On Wisdom “Wisdom is to the experience dividend what oxygen is to fire.” On Retiring Retirement “Instead of using the word retire, I very much encourage people to use the word rewire.” On Demographic Shifts “We're shifting from a bell-shaped society to a bulb-shaped society, and it's going to change the talent makeup of your organization very, very soon.” ___________________________ About The Retirement Wisdom Podcast There are many podcasts on retirement, often hosted by financial advisors with their own financial motives, that cover the money side of the street. This podcast is different. You'll get smarter about the investment decisions you'll make about the most important asset you'll have in retirement: your time. About Retirement Wisdom I help people who are retiring, but aren't quite done yet, discover what's next and build their custom version of their next life. A meaningful retirement doesn't just happen by accident. Schedule a call today to discuss how the Designing Your Life process created by Bill Burnett & Dave Evans can help you make your life in retirement a great one — on your own terms. About Your Podcast Host Joe Casey is an executive coach who helps people design their next life after their primary career and create their version of The Multipurpose Retirement.™ He created his own next chapter after a 26-year career at Merrill Lynch, where he was Senior Vice President and Head of HR for Global Markets & Investment Banking. Joe has earned Master's degrees from the University of Southern California in Gerontology (at age 60), the University of Pennsylvania, and Middlesex University (UK), a BA in Psychology from the University of Massachusetts at Amherst, and his coaching certification from Columbia University. In addition to his work with clients, Joe hosts The Retirement Wisdom Podcast, ranked in the top 1% globally in popularity by Listen Notes, with over 2 million downloads. Business Insider recognized Joe as one of 23 innovative coaches who are making a difference. He's the author of Win the Retirement Game: How to Outsmart the 9 Forces Trying to Steal Your Joy.
Since 2023, illicit financial activity has surged by $1.3 trillion, reaching an estimated $4.4 trillion globally. The reason isn't a mystery: bad actors have AI now too.In this episode of One Vision Podcast, Theodora Lau sits down with Tyler Allen, CEO of Unit21, to unpack what's happening on the front lines of AI-powered fraud. Tyler was Unit21's founding software engineer and he is now leading the company through a moment he calls "have your cake and eat it too": AI is finally cheaper than the human labor it could replace, and unlike humans, it doesn't get alert fatigue.The conversation goes deeper on:• The fundamental asymmetry between attackers and defenders — and why AI made it worse• Why majority of AI pilots fail (hint: it's almost never the technology) • Why AI makes sense for financial crime prevention and detection • What he asks potential buyers, from ownership and goals, to risk tolerance and more • What every FI should be demanding from their AI vendorsA conversation about the new physics of fraud — and the human consequences of getting it wrong.
Recorded live at our Customer Council in Berlin, this episode features Katharina Stopf from SAP with Delaware, one of the earliest adopters and co‑innovation partners for SAP Cloud ERP in Professional Services. They revisit how Delaware became the very first public cloud customer, helped shape today's fit‑to‑standard best practices, and scaled from early pilots in APAC to a global footprint. You'll also hear practical operating lessons—why key users need dedicated time to adopt new features, how automated end‑to‑end testing de‑risks releases, and what to prioritize next. This is a new episode in our Customer Council Berlin Series. Follow and subscribe on Spotify or Apple Podcasts so you never miss an update. On Spotify, join the conversation using the episode's Q&A and Poll; on Apple Podcasts, a quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
In this episode, we speak with Adi Sharoff of BrainBox Consulting Digital about why business networks are the invisible backbone of supply chains. We discuss B2B friction, supplier onboarding, touchless automation, AI, and how procurement teams can move from manual execution to forward-looking value creation.Guest: Adi Sharoff, Managing Partner, Brainbox ConsultingAdi Sharoff is a seasoned business leader, entrepreneur, and investor with over two decades of experience in digital transformation, procurement, and enterprise technology. As Managing Partner of Brainbox Consulting, he leads global initiatives across SAP Ariba, SAP Business Network, Concur, and BTP-driven automation programs. With a strong track record of delivering large-scale transformation projects across APAC, Europe, and North America, Adi is passionate about helping organizations modernize procurement, enhance operational efficiency, and drive sustainable business growth. He is also actively involved in strategic advisory, practice development, and building high-performing global teams.Host: Richard Howells, SAP Richard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability. ===== Show Links:Brainbox ConsultingSupply Chain Management: SAP Supply Chain Management SAP Insights: Supply Chain Follow Us on Social Media Adi Sharoff - LinkedIn: https://www.linkedin.com/in/adi-sharoff-a14870187/ Richard Howells - LinkedIn: https://www.linkedin.com/in/richardjhowells/ SAP Digital Supply Chain - LinkedIn: https://www.linkedin.com/showcase/sapscm/Please give us a like, share, and subscribe to stay up-to-date on future episodes!
Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ https://youtu.be/j0TuosYDQe4?si=7mzUwBe4PrQ-eB2E In this insightful session from the Ultimate Partner Live event in Bellevue, Washington, Vince Menzione sits down with Stephen Boyle, Corporate Vice President for Enterprise Partners at Microsoft, to pull back the curtain on the tectonic shifts redefining the tech ecosystem. Boyle details Microsoft's massive organizational pivot into enterprise and SME/channel divisions , explaining how artificial intelligence acts as the foundational thread unifying systems integrators, software vendors, and digital natives. Moving past market noise surrounding competing foundational models , he highlights Microsoft's strategy to become the ultimate “platform of platforms” by prioritizing user choice, security, and trust. Emphasizing a shift away from infrastructure technicalities and toward practical business outcomes , Boyle delivers an urgent mandate for partners to scale technical talent, eliminate traditional operational silos, and brace for the incoming consumption-driven, agent-based future of enterprise computing. Key Takeaways Microsoft has restructured its global sales divisions into distinct Enterprise and SME/Channel organizations to better target its massive total addressable markets. Artificial intelligence is fundamentally altering the partner ecosystem by dismantling traditional software and systems integrator silos to build interconnected, multi-party solutions. Rather than forcing alignment to a singular model, Microsoft aims to be the definitive platform of platforms by offering extensive choice across over 1,100 language models. The enterprise landscape is rapidly moving past experimental AI pilot phases and entering production setups completely focused on transforming core business outcomes. Tomorrow's service organizations are aggressively evolving into software-minded operations that deploy repeatable, highly specialized internal autonomous agents. Managing tokens and monitoring usage metrics represents the emerging operational baseline for balancing efficiency against the scaling expenses of large language models. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags AI frontier, platform of platforms, enterprise partners, global systems integrators, digital natives, language models, token consumption, agent sprawl, citizen developers, shadow IT, business outcomes, technical enablement, marketplace growth, hyper-scalers, processing fluency, sovereign AI, industry ecosystems, data governance. Transcript [00:00:00] Stephen Boyle: This is the biggest, most transformative, iterative change in technology we’ve ever seen, where, if you wanna call it a paradigm shift or whatever word comes after paradigm shift. [00:00:12] Vince Menzione: We just came back from Ultimate Partner live in Bellevue, Washington, where we hosted incredible leaders for two amazing days. Come join us for this next session where we explore the tectonic shifts we’ve all been seeing. Uh, I am thrilled to invite our next guest up on stage. I’ve known this gentleman for several years back in my days at Microsoft, and, um, we’ve been friends, actually Microsoft, and then we both went and did different things, came he’s come back to Microsoft in a big way. [00:00:46] Vince Menzione: Uh, Steven Boyle, for those of you don’t know, is recently a named the C. We will talk about it in a second, but I, I need to announce you properly. Is the corporate vice president, which by the way in Microsoft is a big deal for enterprise partners. He and Nicole De and I would say are the two Microsoft leaders in the organization. [00:01:06] Vince Menzione: Nicole is the channel chief. Steven has a, a big remit and we’ll talk about that up on stage. But I’m just so delightful for his support and for making the time in a very busy week at Microsoft ’cause this is CEO summit this week to make some time to come with us and be on stage with me. Please welcome my good friend Steven Boyle. [00:01:29] Vince Menzione: Good to see you, sir. To see. So I’m gonna put you on this side. [00:01:33] Stephen Boyle: Okay. [00:01:35] Vince Menzione: The hot seat. So I’m gonna, I, I didn’t do a justice and I, I wanted you to explain your role. I, I think I know, but I think for the, for the people in the room, uh, talk to us what Enterprise Partners means at Microsoft and what that role remit and remit looks like. [00:01:50] Stephen Boyle: Um, CVPs may or may not be important, but one thing they don’t do is get invites to the CEO summit. So I’m super pleased to be here with you guys. No, no, it’s totally cool. It’s totally cool if that phone rings. No, I’m kidding. Doesn’t. So what does it mean? So I’d like quickly, um. January last year, uh, we split the sales organization into enterprise and small to medium enterprise and channel. [00:02:15] Stephen Boyle: You guys probably familiar with that? Nicole is the, uh, chief partner officer lives in the SMA and C world and drives the channel, um, drives our marketplace business and, and a lot of other things. Um, for that 60 billion, um, you know, total addressable market that we have. Down there in SME and C. Um, at the same time, we established enterprise partner as part of Nick Parker’s overall organization. [00:02:40] Stephen Boyle: Um, but for most of 2025 we ran it as global systems integrators and advisories, ISVs and digital natives. So three separate footprints all focused entirely on, on, on enterprise. Um, in December, January, we talked about establishing an enterprise partner leader that would. You know, aggregate all of this stuff. [00:03:00] Stephen Boyle: Um, I was fortunate to come through, um, some frankly, pretty hairy, uh, experiences, I bet with some of our senior leaders. Um, I, I’ve loved to [00:03:08] Vince Menzione: been in the room for that [00:03:09] Stephen Boyle: questions like, why Steven Boyle and things like that, right? And really have to dig deep to, uh, to justify. Anyway, uh, I’m blessed and honored, uh, to run that entire portfolio of partners, uh, for the entirety of the enterprise partner world, which now from a chief revenue officer perspective, belongs to Deb. [00:03:25] Stephen Boyle: Deb Co. So Deb is the enterprise leader for all of our sales that we do into that space. Awesome. Um, I have three regional leaders, Nina Harding here in the United States, Ehab Ra in in Europe, and Heather Gordon in Asia that mirror and replicate and flow down the things that we decide to do from a strategy perspective for the, uh, for the core. [00:03:45] Vince Menzione: And we love Nina. She’s been, she was at our last event, [00:03:47] Stephen Boyle: super, super lady. And, uh, you know, the US is still 50% of our overall business. [00:03:53] Vince Menzione: Yeah. [00:03:53] Stephen Boyle: Too big to fabric. Every time I talk to Nina, I’m like, Nina, you’re too big to fail. We can’t cover you anywhere else. So you know, you’ve gotta be successful here in the Americas. [00:04:01] Vince Menzione: So I think just for breaking it up, I, ’cause I do want to like, it’ll lead to the next question, right? So you have the global systems integrators, all these systems integrators. Essentially you have all of the software companies we used to call ISVs, we now call SDCs or software development corporations. [00:04:17] Vince Menzione: And then you also have the AI stack, I’ll call it. Right? So under Jason Grafe. Yeah. Many, many might know. Jason’s been a guest on the podcast and was Satya’s chief of staff at one time, eight years. Eight years. Wow. I didn’t realize there was that many. [00:04:31] Stephen Boyle: Carry carried a lot of bags for Satya over the years. [00:04:34] Vince Menzione: Unbelievable. Well, let’s, I mean, so AI is an important component, right? And you saw Jay’s, Jay talking, just talking about AI and all these things. I would love to start here, right? Because, uh, you’re, you’re, I wanna get your perspective as Microsoft, your perspective as Microsoft on the biggest shifts you’re seeing in defining this we’ll call AI Frontier. [00:04:54] Vince Menzione: We’re seeing right now, how should partners translate that into how they position and go to market externally? How, how do we need to think about this time? [00:05:02] Stephen Boyle: Yeah, that is, uh, that is a huge question and I’m not sure we’ve got enough time to go into the, into all of the detail. Um, so let me sort of up level it a little bit for you. [00:05:10] Stephen Boyle: And I think, look, the move that we meet at made a couple of months ago and pulling together those three aspects. Nicole had already done it in SME and C. Right. One partner organization across the world with a very common set of goals. We were working closely together, Sandy Gupta, on ISV, Jason on ai, and myself on on si. [00:05:29] Stephen Boyle: But we were still working closely together across silos. So the opportunity for me, 60 days into this role is AI just allows you to wire the partner ecosystem together differently. Right? And even if you look at how we’re going to market an AI today, um. You know, with, with, with chat GPT, with Claude, with Anthropic, um, I think there’s something like 1100 different, you know, language models on Microsoft today. [00:05:55] Stephen Boyle: So the way I think about AI is we are absolutely gonna be the ultimate platform of platforms. Yeah, choice is incredibly important. Um. It’s, it’s, you know, turn the clock back 12 months, everybody was chat gpt five point x, you know, and then six months ago it was Gemini and now it seems to be clawed. And honestly I don’t know what it’s gonna be next quarter. [00:06:15] Stephen Boyle: So the only thing I can do is offer you choice. [00:06:18] Vince Menzione: Yeah. [00:06:18] Stephen Boyle: And from a partner perspective, I think that minimizes or reduces the risk that you have betting on the Microsoft platform because you can go in a multitude of different directions. I know we’re not in Europe, but if you were in Europe and you were worried about G-G-D-P-R and Jay mentioned sovereignty, you’d probably be like lining up really closely to Misra. [00:06:37] Stephen Boyle: Yeah. And a bunch of other Europe, European partners. So wherever you are in the globe, I wanna be that platform choice. Um, and we will lead with our own first party solutions. I hope they’re not coming for me. Um. I parked safely in the hotel. It can’t be me. Um, but you weren’t vibe coding in the room. Um, but you know, wherever you are in the world, in whichever industry you are in, um, it is our intent to, to offer that platform of platforms and to give the broadest set of partners the opportunity to engage with us. [00:07:07] Vince Menzione: I think that’s really important because I, I have found, especially in the last month or two, people are, it’s almost like a knee jerk. Don’t you feel like people don’t know what to do? There’s been so much noise in the press and the media and, and the markets around open AI and anthropic especially. Where do I go? [00:07:26] Vince Menzione: Seems to be like when I, when I sit, I watch everybody in the room here. I think they’re, they’ve all been thinking that as well. So you can, [00:07:31] Stephen Boyle: there’s a, a little bit of a deer in the headlights moment. Yes. And even I like, I get that. Yeah. Um, you know, I saw, uh, Jay slides. Jay, love the presentation. Love the slides, man. [00:07:40] Stephen Boyle: I’m gonna steal several of them. Um, we’ll talk about that later. We, we [00:07:43] Vince Menzione: have the deck, [00:07:45] Stephen Boyle: but, but in all seriousness, you know, this, this is like. It’s a new paradigm. I will date myself a little bit. Some of you might heard me say this. I sold many computers in the 1980s. Mini computers. Some of you in the room are going, what’s a mini computer? [00:07:59] Stephen Boyle: Um, I sold client server for Sun Microsystems in the nineties. I sold an awful lot of Oracle databases in the Auts, I think they’re called, and I’ve done two stints with Microsoft. This is the biggest, most transformative. Iterative change in technology we’ve ever seen. What, if you wanna call it a paradigm shift or whatever word comes after paradigm shift. [00:08:18] Stephen Boyle: Um, and we are building intelligent systems at scale faster than we’ve ever seen. Scalable, mission critical solutions being implemented today inside of Microsoft and with our most important customers. So, and we can’t do it without partners, right? There is absolutely nothing we can do in this industry. I will, I will put the, you know, the elephant in the room out there. [00:08:40] Stephen Boyle: Our ISD organization has between five and 7,000 people. Our forward deployed engineering organization is about a thousand people. [00:08:47] Vince Menzione: Yeah. [00:08:48] Stephen Boyle: So when you look at the scale of the total addressable market that Jay just talked about. We are gonna service directly like this much [00:08:55] Vince Menzione: used to be 5%. Was it even, is it even that high? [00:08:58] Stephen Boyle: I doubt it’s, I doubt it’s even that. And the billions of dollars that we spend every year helping our customers transform to what we’re now calling frontier firms is gonna be, have to be driven with every single person in this room in some way, shape, or form. Judson is not asking Marla to significantly increase ISD. [00:09:15] Stephen Boyle: Not asking John to significantly increase FDE, although we probably will hire in that area just because of the, the newness and the, you know, bright shiny object that everybody’s like, oh, FDE, I’ve gotta have those. We’ve got a thousand already today that have been around in John’s organization for 10 plus years doing the things that we are doing today. [00:09:32] Stephen Boyle: But we are gonna build out that muscle. But the real way we’re gonna build out that muscle is with all of you in this room. That’s like categorical. That is my like, probably number one goal for the next one to three years is make sure that, that story that Jay just told about Microsoft not being involved in AstraZeneca. [00:09:48] Stephen Boyle: I probably won’t tell Judson that Jay, but I love the story. Um, like if you could all do that for me, like win, um, that is so, you know, from our worldwide learning, through our skilling enablement through our cloud solution architects that I personally own. We are pivoting aggressively towards making sure that the partners understand our platforms better than any other job, number one for me right now, if you don’t understand what I’m selling, like I’m kind of dead in the water obviously. [00:10:15] Stephen Boyle: Well, [00:10:15] Vince Menzione: I was gonna ask you why now? Why Microsoft? Why now? Right? Because there is a lot of noise. You know, Google just announced, you all announced your results on the same day, which was astounding. That was freaky, wasn’t it? It was. It was the first time. And the, the total commitment, customer commitment is over a trillion dollars now, I think 1.2 trillion is what I counted up. [00:10:33] Stephen Boyle: Yeah. [00:10:34] Vince Menzione: But it’s saying a lot about like, what do I do now, like as these partners in the room. Um, how, I think you kind of already, and you’ve talked about this, about differentiating where Microsoft is, I think J Slide does a lot of justice there. It says how, uh, Microsoft Partners came into the room, surrounded the customer. [00:10:52] Vince Menzione: It feels like Microsoft has always leaned in big time on partners. Uh, more so I would say than any other organization out there. What would [00:10:59] Stephen Boyle: you say Joe Roses, my chief of staff, business manager and so many other things was telling me last night that, you know, we used to say 500,000 partners. [00:11:05] Vince Menzione: Yeah, [00:11:06] Stephen Boyle: it’s a, it’s a significantly higher number than that as well. [00:11:09] Stephen Boyle: So there’s an element of, you know, back to the deer in the headlights, which partners are, are more important. One of my other phrases that I say on a regular basis, the winners and losers are yet to be decided in this next wave. Like, I want all of us to on the right side of that argument. Right? But, but it’s gonna be a challenge and, and companies are going through shifts. [00:11:28] Stephen Boyle: You know, Accenture, maybe, possibly doesn’t need 750,000 employees in the not too distant future. Maybe TCS at 600,000 doesn’t need 600,000 human employees. So we’re going through this dramatic shift of, you know, what’s the right balance going forward. What I would say about Microsoft is notwithstanding the fact that we’ve figured this out for 51 years, which is a little bit mind blowing, um, that you know, all the way back in the seventies we’ve gone through so many iterative changes. [00:11:56] Stephen Boyle: People have questioned just like they’ve questions. A lot of other technology companies, are you gonna be around for the long haul? I think we’ve proven time and time again, and I love Jay’s story. I’ve used that myself about how many companies disappear on a, on a decade to decade, you know, business. 10 years ago I had the opportunity to listen to Craig Clayton Christensen, who’s sadly no longer with us. [00:12:15] Stephen Boyle: Yeah. But you know, the books that he wrote and the story that he told to Microsoft 2014, we were nowhere in cloud. [00:12:21] Vince Menzione: Yeah. [00:12:22] Stephen Boyle: AWS was so far ahead of us, it was crazy. And he came in and he’s like. You know what? You guys need to be successful. You need to figure out how to cross this chasm again, and we’ve done it time and time again. [00:12:32] Stephen Boyle: You can go back. You know, Microsoft used to be known as a fast follower in ai. I don’t think we’re a fast follower. I think we’re right up there. We’re right at the front, but that race is still being run and the winners are losers are yet to be decided. [00:12:44] Vince Menzione: I was in that room with Clayton Christensen with you, by the way. [00:12:46] Vince Menzione: I remember, I remember that. That was at a Prism conference. [00:12:49] Stephen Boyle: Yeah. Yeah. [00:12:50] Vince Menzione: You men, you touched on this with the GSIs a little bit. How do you see the roles evolving? You know, we, we, we bucketed all, we’ve always been. Fantastic about bucketing ISVs or SDCs and sis and digital natives. Yeah. How does it, how does that all come together? [00:13:06] Vince Menzione: Does it come together any differently in this new AI platform era, or is it the same? [00:13:11] Stephen Boyle: I look, I, I’ve said this for a long time, like if you go into AstraZeneca, the six plus, you know, frontline partners, there’s probably a whole board of second, third tier that, that we don’t know about doing, you know, things across the AstraZeneca group. [00:13:25] Stephen Boyle: It takes several villages and sometimes a small town, especially in my world, in the enterprise world, strategic five hundreds. Yeah. Um, you know, we, we ran some reports a few years ago and it is shocking how many global systems integrators have a footprint in Shell or Exxon or, you know, bank of America or whatever else. [00:13:44] Stephen Boyle: So I’ve always believed that partner to partner is critical. Yeah. I think it became even more critical in the, in the AI world, and I’ll take my new friends at Anthropic. So I went to the first Anthropic partner Summit. Some of you might have been down there in, in San Diego, um, just a couple of months ago. [00:13:59] Stephen Boyle: Same partners, same people from the same partners. In the room, you know, talking about what they’re gonna do together with Anthropic. Um, and I’m looking out across this audience going, okay, well I know him and I know her and I know those guys, and like, I need to figure out how I’m gonna weave this together. [00:14:14] Stephen Boyle: So it’s not just an Accenture and Anthropic or an NTT data and anthropic, but it’s an NTT data plus anthropic plus Microsoft. Story going forward. And then who’s best at delivering those services capabilities? So it’s it at every juncture that I see in the, in the partner community, and this is the, the reason why I argued vehemently with Nick, that it has to be one organization I’m gonna create maybe given a little bit away. [00:14:40] Stephen Boyle: So if you’re recording, stop now. Um, I’m gonna create an enablement organization that is partner agnostic. I don’t necessarily care. I do care about the digital natives, but I don’t care about how I train them. Right. What I’m more important of is how do I train the digital natives in what the sis are doing, and how do I train the sis and what the ISVs Plus digital Natives are doing. [00:15:01] Vince Menzione: Yeah. [00:15:01] Stephen Boyle: That is my, that’s my game plan. If I fail there, then I think we fail to raise the bar and be differentiated in an AI world, and I’m not set up like that today. [00:15:12] Vince Menzione: I wanna, I wanna ask you, uh, uh, because I was looking at Jay’s slide and the, the managed piece is. And we have a lot of managed service providers in this room today. [00:15:20] Vince Menzione: A lot of them, by the way, come from the old school of managed services. The managed piece seems to be like, if I’m doing something today with ai, we’re gonna talk about security next, uh, up on stage here. It seems like there’s a new set of skills or a different approach to the customer, don’t you? Don’t you agree? [00:15:37] Stephen Boyle: I I [00:15:37] Vince Menzione: think you need to keep your hands on the steering wheel at all [00:15:39] Stephen Boyle: times. I think what it boils down to is you can’t do AI unless you do certain other things. [00:15:44] Vince Menzione: Yeah. [00:15:44] Stephen Boyle: Right. You could be a modern work specialist and you could make a lot of money being a modern work specialist, or you could be a, a dynamic specialist. [00:15:52] Stephen Boyle: We just held our, uh, inner A in a circle conference last last week, which I was disappointed to miss for the first time in a few years. Those, those days are, are, are fast becoming over. [00:16:03] Vince Menzione: Yeah. [00:16:04] Stephen Boyle: Um, why? Because everything that I’ve just said is tied together by ai. Yes. And in order to do good ai, you need good data. [00:16:12] Stephen Boyle: And in order to trust everything that you’re getting, as Judson talks about trust and intelligence, you need to wrap that in a really secure [00:16:19] Vince Menzione: Yes. [00:16:19] Stephen Boyle: You know, en en environment. Now we will do our best to provide levels of security into how we deliver ai. But that’s not the end of the game, right? You have to take it all, all the way to the edge. [00:16:30] Stephen Boyle: So that’s why a siloed partner or a singular commercial solution area partner in Microsoft’s terms, has got to transform its business. ’cause if you’re gonna do ai, you’ve gotta do those other things as well. [00:16:41] Vince Menzione: Agreed. I must see the model changing, and in fact, I see like bigger organizations becoming managed service providers in many respects. [00:16:48] Stephen Boyle: Yeah. Yeah. I mean, look, there’s still, there’s still a role for all the old terminology you mentioned is SV to sdc. Yeah. I’m like, I’m been around long enough. Look, it’s ANB still anv, it’s still an isv. Thank you. Independent software vendor. Um, and it’s, you know, where, where AI is allowing software to be, you know, frankly developed in a number of different places. [00:17:07] Stephen Boyle: We are all citizen developers. Um, you know, I was on a call with our internal leadership yesterday, um, and you guys might have heard this story ’cause I think it came out at Ignite. When we turn the agent 365, around and on ourselves. We found 130,000 agents running across Microsoft that had been developed and deployed internally with, I mean, you could call it shadow it. [00:17:28] Stephen Boyle: I guess that would be one phrase that you would use for it, but the reality is if you, if you haven’t got something to do your job today, you have the tools. To build it really, really fast. Um, and that, you know, that’s, that’s a great opportunity for people to be able to do their work, you know, in a better and in a different way. [00:17:45] Stephen Boyle: But it’s also a huge opportunity to make sure that data governance and security and all the other things that we need to deliver are there out of, out of the gate and out of the platform that we deliver. So security’s absolutely critical. Not saying that managed services won’t grow, um, at, at some level as well, but only if they transform into this multifaceted way. [00:18:04] Stephen Boyle: Yeah. Thinking [00:18:05] Vince Menzione: about, well, that’s what I was, I was gonna lead to here with innovating. It’s happening across, I mean, we’re talking about chips, we’re talking about foundational models, LLMs, we’re talking about applications, we’re talking about agents. How should we think about where to play and how to differentiate as partners in this room? [00:18:22] Stephen Boyle: I think. [00:18:25] Stephen Boyle: So look, I mean, one, one of the ways that Judson talks about it is I think silicon’s gonna change over time. Yes. NVIDIA’s definitely the 800 pound gorilla, maybe the 8,000 pound gorilla. Yeah. Uh, but you know, if you read the press, there’s, there’s things happening in, in different places as first party silicon, which we clearly are, are developing, um, in a quantum direction for sure. [00:18:45] Stephen Boyle: Um, there’s lots of different language models that haven’t even been launched on, on, on the marketplace yet, so. You know, Judson’s trying to uplevel our conversations. You’ll hear us talking about conversations more and more as we go into FY 27, um, that obviate all of those layers. Just like even when I was selling Sun Microsystems, it was about the business outcome and the business solution that we were solving for not necessarily the fastest piece of hardware or the best client service solution on, on the market. [00:19:17] Stephen Boyle: So I think what’s gonna happen over the next 12 to 24 months is we’ll have so many different models to choose from. We’ll have more silicon to choose from, but those won’t be the real buying decisions. The real buying decisions of what? How am I trying to transform my finance organization, my HR organization, and my supply chain? [00:19:36] Stephen Boyle: Because the underlying technology, Judson says commodity I, I guess I can go with that. It will be commoditized and we’ll really start to focus back on what the important things are. We’re moving a lot from pilot to production. You guys have probably seen that. The numbers that Jay just showed about how many. [00:19:52] Stephen Boyle: Projects are failing, is getting less and less because we’re getting smarter and smarter about what it takes to actually drive the business outcome. And I need all of us to be talking that same language. Yeah. Having conversations with head of HR about how we’re gonna transform human capital management in the, in the age of agents, if you like, like the underlying platform. [00:20:14] Stephen Boyle: It’s not, don’t worry about it. You wanna be on a secure platform. Don’t get me wrong. But at the same time, I don’t think we, we spent too much time worrying about that. [00:20:21] Vince Menzione: Yeah. We’re not, what you’re saying is we’re not spending enough time on outcomes. On the business outcomes. Right. And that’s where we need to focus. [00:20:27] Vince Menzione: We’re, we’re focusing on, I, I feel like we’re, it’s a signal to, to noise ratio that we’re living through right now. There’s too much noise. [00:20:33] Stephen Boyle: Yeah. [00:20:34] Vince Menzione: And we’re not focusing on the signal. I think that’s what you’re saying. [00:20:36] Stephen Boyle: I, it’s got to be, I mean, to be honest with you, it’s always been, you know, even when I sold what I would perceive, you know, sun in the nineties was a rockman ship to the stars and, you know, kind of sad what happened to that company. [00:20:47] Stephen Boyle: Um, but we, we were, we were fixated on, we had the best client server. But, but nobody was buying, you know, a piece of Sun hardware as a room heater, which is all it did, you know, like for the longest. But if you had SAP, if you had Cybase, if you had Bond, remember Bond, I mean all of those applications that drove the business outcomes, we’ve gotta get back to that kind of mentality. [00:21:09] Stephen Boyle: Yes. And worrying a little bit less about the underlying architecture. Yeah. It needs to be, it needs to be part of the conversation. ’cause it needs to deliver trust and security and intelligence and everything else. Then you need to rapidly move to what are you trying to achieve and how can we ensure the, the, the success of, of your business outcome. [00:21:27] Stephen Boyle: And look, I mean, Palantir pri you know, sort of came out and said, well, the way we do that is through forward deployed engineering. Um, and they stole the show. And, and, you know, they’re, they’re doing very well as a result of doing that. Uh, but if you go and talk to, um, Tom Siebel’s organization at C3 ai. [00:21:43] Stephen Boyle: They’ve had FDS for quite a while. You know, I told you about John Chuchu 10 years ago. John Chu, Chuck’s job was to go and get all the applications that we needed on the Microsoft phone. Remember that? [00:21:54] Vince Menzione: Yes. Um, [00:21:55] Stephen Boyle: you know, so we’ve pivoted John o over the years to doing what he’s doing now, which is to go sometimes in partnership with, with partners into the customer and say, what is it you’re trying to achieve? [00:22:05] Stephen Boyle: Let me show you how I can build that for you in three weeks or three months. That might have taken you three years. We literally just did a hackathon with one partner last, last, last week with, uh, with our ISE organization, the, the, the forward deployed, uh, group that John runs. Um, and one of the big customers said, I’ve just done in three days what would’ve taken me three months. [00:22:26] Stephen Boyle: Now he hasn’t productized it and rolled it out and blah, blah, blah. But the reality is that is how fast things are changing. And this was not a small company. This was a very, very large oil company, and they were like blown away by how much we can achieve. We’ve gotta do that at scale. [00:22:41] Vince Menzione: Yeah. [00:22:42] Stephen Boyle: You know, we, we have a commitment to scale our FDE community through partnerships to touch all of the S 500 in a very personalized way. [00:22:51] Stephen Boyle: And then, you know, at a slightly, you know, lower ratios down through the, through the majors and into, into Nicole’s SME and C world as well. [00:22:59] Vince Menzione: Jay talks about the decade of the ecosystem. He coined that term back, back on a podcast way back in nine, in, uh, in 2020. Microsoft has been at the, for, we used to call partner to partner back, back in the day. [00:23:10] Vince Menzione: Mm-hmm. Do you remember those days? How do you think about this ecosystem evolving and what steps are you taking to help bring these organizations together? Because I, I, again, we look at the seven seats or 6.3 seats at the table. The customer has the power now that they didn’t have before. ’cause they have the commitment with like with Microsoft and they can buy off of the marketplace and pull together multiple organizations to go, go do that. [00:23:34] Vince Menzione: How do you think about helping to orchestrate that as the leader of the enterprise partner business? [00:23:39] Stephen Boyle: So I’ll start with a really big example, and I’ll try and sort of scale it down a little bit. But my friends at Accenture, with the Accenture, Microsoft Business Group, we spend an awful lot of time, you know, in, in each other’s pockets, in each other’s deals. [00:23:51] Stephen Boyle: We know everything that’s going on in the Accenture, Microsoft Business Group. And a couple of weeks, or maybe a month or so ago, I was told that the Microsoft Business Group is now larger than the SAP Business group. It probably flip flops. [00:24:03] Vince Menzione: Yeah, [00:24:04] Stephen Boyle: it won’t be too long before the Anthropic Business Group is bigger than both of those. [00:24:08] Stephen Boyle: So what I need my Microsoft team to do is to not spend all of their lives in the. A MBG, the Azure, the Accenture, Microsoft Business group, but to go make friends in the Anthropic Accenture Business group and frankly still to make friends in the SAP business group and maybe in the Oracle Business Group and the list goes on. [00:24:27] Stephen Boyle: So at a macro 11, in the very largest accounts where we haven multiple practices, where we haven’t spent time before, I’m gonna. Push my people into uncomfortable zones and I’m gonna push them to go into those other areas and I’m gonna load them up with technical talent and cloud solution architects and ai, you know, forward deployed engineers. [00:24:45] Stephen Boyle: And I’m gonna force different people to talk together that haven’t talked together. So I can do that in TCS. I can do that, Capgemini, I can do that. Um, you know, in Europe with Capgemini and Misra is a classic example. Um, with the, with the Indian sis, Indian based sis, they’re all big enough where I know all the practices exist. [00:25:04] Stephen Boyle: I just need to do a better job of, of talking to them. Now, when you downsize that into, you know, into a, a company that doesn’t have all of that scale, this the same truth still holds. I need to talk to people who aren’t necessarily motivated every single day to do something with Microsoft. I need to talk to people who are motivated to do something with an AI partner or even a traditional SaaS partner. [00:25:27] Stephen Boyle: I noticed yesterday, actually no, this morning I got a notification that we just passed, um, a billion dollars in revenue on the marketplace with ServiceNow. [00:25:35] Vince Menzione: Nice. [00:25:36] Stephen Boyle: Um, and I think AWS announced the same thing, by the way this month as well. Um, so thank you to the ServiceNow people. Yeah. Um, you know, that is that there’s a tremendous demonstration of how far we’ve come in marketplace. [00:25:48] Stephen Boyle: ’cause that’s another one where we trailed AWS quite significantly. But with the right partnerships. And driving the right motions, we can, you know, we can definitely catch up and we will continue to pass, uh, some of, some of the other hyperscalers in, in, in that way. So really the bottom line to your question is partner to partner is still real. [00:26:08] Vince Menzione: Yeah, [00:26:08] Stephen Boyle: how we do it and what we use to tie things together. And I know that compensation drives behavior and we’re not gonna get into a compensation about like how we get compensated and everything else, but the reality is I’ve gotta break down those barriers and those silos and I’ve gotta deliver real meaningful enablement and practice development so that, so that the people who sit in the Anthropic business group and the people who sit in the Microsoft Business Group are spending as much time together as they are with me. [00:26:34] Stephen Boyle: That makes sense. Simply put, that’s what I, I need to achieve at scale rapidly. [00:26:40] Vince Menzione: So to, we’re getting close to time here, but as you look forward, what would define the most successful partnerships in this ecosystem? Is it, is it what you described, the opening up the aperture or for the, for the leaders in the room here today, what should they go do better and differently? [00:26:58] Stephen Boyle: Um, so obviously we’re closing out this fiscal, we’ve got Microsoft start and Microsoft start for partners coming up in July. Um, I mentioned the fact that we’re, we’re driving. Cu customer engagement through the lens of conversations and how do we achieve business outcomes? I would encourage you to, to gravitate, if you like, above the commercial solution areas where you might have understood, this is how I interact with Microsoft today. [00:27:23] Stephen Boyle: Um, and abstract it up to that AI layer. You know, think about trust, think about intelligence, think about business outcomes, and how do I potentially weave together a story? If I’m in the dynamic space, how do I get better in data? If I’m in the data space, how do I get better in. In that modern work environment, but really use AI as the overlay to, to help tie that together. [00:27:44] Stephen Boyle: That’s one thing. The second thing is if we’re not training you in the right direction, it’s stevenBoyle@microsoft.com. Let me know. Awesome. Um, we’ve got programmatic stuff, um, you know, and we’ve got high touch stuff as well. So I think this is, this is another time where Microsoft is gonna over pivot on all of the training and enablement that we need to do to make sure that you’re, you know, you’re grounded in our platform. [00:28:07] Stephen Boyle: Um, I think there’s a huge opportunity with this agenda future to become more of a software partner. You know, even the deepest services organizations are going to need agents, and the more successful ones will be the ones that can turn on those agents in a repeatable way. So. Our agents, the new SaaS. I’m not exactly saying that, but I think that the agen future is one where even the more services oriented companies will, will have teams of agents that they’re deploying. [00:28:35] Stephen Boyle: In fact, I had a very, very large systems integrator, um, in, in the EBC just about a month ago, three weeks ago. Um, and I was sat next to their head of consulting and he showed me what he called his God dashboard. Uh, and right in the middle of his God dashboard there are like 450 accounts. All of whom I recognized, ’cause they were all in the enterprise, right in the middle of his dashboard was, how many tokens am I spending? [00:29:00] Vince Menzione: Yeah. [00:29:01] Stephen Boyle: Like, not like what’s my daily runway? You know, not am I making a profit on that account or anything else like that is like, how many tokens have I consumed? Yeah. Because there is an awful lot of, that is the new juice, if you like. That’s, that’s driving the success. You can have the smartest people on the planet, but you’ve got to still arm them with all the best tools that are available out there. [00:29:22] Stephen Boyle: So it’s fascinating to listen to him, how he had gone through that thing of, you know, agent sprawl, how many are really working, how many are not working? How can we prove that? You can prove it through, you know, managing your tokens. There’s a new version of. Finops for tokens, for want of a better phrase, that’s gonna be critical for us all to understand. [00:29:40] Stephen Boyle: ’cause they’re not cheap, they’re not free, that’s for sure. And, and they might not be cheap if you’re not, if you’re not managing them and using them effectively. Yeah. So that’s the other thing that I would really get on top of. And, you know, we’re gonna make some announcements in the not too distant future about the consumption driven future. [00:29:56] Stephen Boyle: Um, that, that we will, that we will deliver with our first party and third party platforms going forward. So that’s another. Another critical thing [00:30:03] Vince Menzione: sounds like some exciting announcements. Pretty soon. [00:30:06] Stephen Boyle: Yeah, could look close. Quarter four, help me close. Quarter four. Yes. That’s priority number one, two, and three right now. [00:30:12] Stephen Boyle: Uh, but get ready for some, you know, for some new announcements in July. Um, look, the future is incredibly bright with Microsoft. It’s incredibly bright in the industry as a whole, right? I mean, let, let’s be honest, the, the growth targets that we will have for ne next year are astronomical, and we will not make them without the partner community that we have, without training and enabling the partner community that we need for tomorrow. [00:30:34] Stephen Boyle: So like, stay close, you know, stay engaged. Talk to your partner development managers, talk to the talk to field reps, talk to the accounts that that, that you are in, and stay as close as you possibly can to our emerging strategy. And, um, you know, look, I, I think if I had fivefold or tenfold the people I have today, I still wouldn’t be able to touch everybody that I would like to touch in the partner community. [00:30:58] Stephen Boyle: So I’ll apologize in advance. Um, but we’re gonna have some, you know, some really cool ways of learning. Um, and we’re gonna make sure that they’re available to the widest possible audience. [00:31:07] Vince Menzione: Well, we bring the practitioners and the experts in the room to help with that as well. Right? Yeah. Because you can’t always have a partner development manager tied to everybody in the room. [00:31:14] Stephen Boyle: I, I would do hackathons on AI every week with every partner and every part of the world, but I can’t. [00:31:19] Vince Menzione: Yeah, exactly. Well, so good to have you today. Thank you. So good to see you again. I don’t know what your schedule is like. I, we didn’t, we don’t have enough time for questions. [00:31:28] Stephen Boyle: That’s cool. [00:31:28] Vince Menzione: From the audience. [00:31:29] Stephen Boyle: I’m gonna stay around for a little [00:31:30] Vince Menzione: while this [00:31:30] Stephen Boyle: morning and I’m coming back [00:31:31] Vince Menzione: for cocktails. Alright, terrific. So. Stephen Boyle will be here for cocktail hour. Thank you. Four 30 and uh, I wanna thank you, sir. So good to have you. Thank you. Good to see you. Absolutely. [00:31:42] Stephen Boyle: So much. Absolutely. Hey, thanks everybody. [00:31:43] Stephen Boyle: Thanks for what you do today, and hopefully thank you for what you do tomorrow as well. [00:31:46] Vince Menzione: Thank you. An incredible leader. [00:31:49] Stephen Boyle: Don’t forget, ultimate [00:31:51] Vince Menzione: partner Alive is coming soon, June 18th at our executive breakfast in New York. I hope to see you there.Description The Future of Tech is Here. Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ I
The CPG Guys are joined in this episode by Chris Peterson, President, CEO & Board Member of Newell Brands, a major American global consumer and commercial products conglomerate. Headquartered in Atlanta, Georgia, the company manufactures, markets, and distributes over 50 well-known brands across three core segments: Home & Commercial Solutions, Learning & Development, and Outdoor & Recreation.This episode was recorded at Newell Brands headquarters in Atlanta.Follow Chris on LinkedIn at: https://www.linkedin.com/in/chris-peterson-488930114Follow Newell Brands online at: https://www.newellbrands.com/Chris answered these questions: Chris, at CAGNY, you spoke extensively about an enterprise AI program you internally call "Quantum Leap". You mentioned that in mid-2025, you shifted this from isolated use cases into a broader "how work gets done" workflow model. Can you talk to us about the genesis of Quantum Leap and what it looks like today?That scale is incredible, Chris. One thing that stood out to me during your recent Leadership Summit 2026 was your mention of 33 functional "navigators". It sounds like a massive cultural shift to build AI fluency across the enterprise. How do these navigators act as change agents inside their functions?Let's talk about the tangible outputs because the numbers you shared at CAGNY were staggering. You noted a 500% increase in AI-enabled digital content creation in 2025 versus 2024, entirely without any additional investment. How has AI accelerated your innovation pipeline from concept to launch?You can't run advanced AI without clean data, and Newell has done a massive amount of simplification. You've cut your active SKUs by over 80% and rationalized the brand portfolio from 80 down to just over 50 brands. By the fall of 2026, 95% of your global sales will be supported by a single instance of SAP. How critical is that ERP integration to feeding the Quantum Leap program?Chris, driving a transformation of this magnitude isn't just about technology; it's about the people executing it. Newell Brands has a very clear set of core values: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. As CEO, how do you lean on these principles to guide your 24,000 teammates around the world through such a massive operational and cultural shift?You've been driving a unified "One Newell" go-to-market model and consolidating what used to be five separate operating segments into just three. How does the value of "Teamwork"—which you define as "Succeeding Together"—play into breaking down those legacy silos?Thinking about the industry, how do you expect AI to impact shopping and agents to guide consumers? What's your advice to retail?Chris, this has been an absolute masterclass in enterprise AI adoption and operational leadership. What advice would you give others embarking on the AI journey?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comSheCOMMERCE Website: https://shecommercepodcast.com/Rhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
In today's Cloud Wars Minute, explore how SAP's Autonomous Suite could become the operating system for AI-powered enterprises Highlights 00:02 — The company that more than 50 years ago really started the whole enterprise applications business, SAP, last month at its big Sapphire event rolled out the latest, greatest, newest AI-powered version of their long-running ERP suite, but this time it's called the Autonomous Suite, so that's a huge change. 00:33 — I had a chance to sit down with Jan Gilg, who's Global President for Customer Success for the Americas at SAP headquarters and asked about a number of things that customers have the opportunity to move into with this newer, more fully integrated, more AI-powered Autonomous Suite. And I know there's been some risk that SAP took in selecting this name. 01:49 — Jan's been in SAP for about 15 years. He was on the development side for a long time, and he was leading, several years ago, the development of S/4HANA and that whole version of the suite. 02:36 — We talked about this issue of trust. Autonomous is right there in the name. It's one thing for different autonomous technologies to manage things. But, when you talk about the autonomous enterprise ... we got into the discussion of what SAP has to do to build up trust among its customers. 03:28 — What's the interplay between agentic AI and applications going in both directions? Oracle can now refer to its Fusion Applications as Agentic Applications. Is SAP doing everything it can to clarify in the minds of customers where applications end and agents begin, and the same thing in the other direction? Jan has some great thoughts on that. 04:12 — Everybody in the company, I guess, was running tokens 24 hours a day. So, Jan has some good thoughts on this. And then we talked about customer examples. Let's see, there was one from the retailer H&M, there was one from a manufacturing company, and we had some different ones in here that he brought up. But he really brought some good perspectives on that. Visit Cloud Wars for more.
In this Cloud Wars Special report, Bob Evans speaks with Jan Gilg about how AI is reshaping enterprise software and why the next phase of innovation will depend on trust, governance, business outcomes, and clean data. Gilg explains how SAP is positioning its Autonomous Suite as a foundation for the autonomous enterprise, combining ERP, business processes, and AI agents. Trust Powers Enterprise AI The Big Themes: Autonomous Enterprise Vision: Jan Gilg said Sapphire generated strong enthusiasm because customers finally heard a clear vision for enterprise AI. Rather than focusing solely on AI models or isolated features, SAP presented an integrated strategy built around the Autonomous Suite and Business AI. While consumer AI has dramatically improved personal productivity, enterprise leaders need AI that can help make critical business decisions and automate end-to-end processes. SAP's message resonated because it connected AI directly to business execution, positioning enterprise systems as the foundation for autonomous operations rather than treating AI as a standalone technology layer. AI Economics Matter: Another major topic was the cost of AI. Gilg noted that enterprises are becoming increasingly focused on transparency, consumption, and measurable outcomes. As AI usage expands, costs can grow rapidly, creating new concerns for business leaders. Customers want detailed visibility into which agents are being used, how resources are consumed, and whether the resulting business value justifies the expense. Gilg compared this need for transparency to a detailed telephone bill. Data Quality Determines Success: The interview concluded with examples demonstrating that AI success depends heavily on modernized systems and clean data. Gilg spoke of initiatives involving retailers such as H&M, where AI can improve customer experiences, fulfillment, and revenue generation. He also referenced work with Bayer and discussed ExxonMobil's modernization journey. These examples reinforced a key point: AI delivers the greatest value when built on standardized processes, strong master data, and simplified architectures. The Big Quote: “You have to lead with value. Yes, technology is exciting, but it does nothing if the customer doesn't see the outcome." More from Jan Gilg and SAP: Follow Jan Gilg on LinkedIn or learn more about Autonomous Suite. Visit Cloud Wars for more.
In der heutigen Folge sprechen die Finanzjournalisten Lea Oetjen und Nando Sommerfeldt über einen weiteren Rekord für Elon Musk, einen unerwarteten Dämpfer für Adobe und eine beispiellose Vorfreude-Rallye. Außerdem geht es um JP Morgan, Eli Lilly, Tesla, KLA Corporation, Lam Research, Micron Technology, Arm, Applied Materials, Marvell Technology, ASML, AMD, Intel, SanDisk, Viasat, Firefly Aerospace, Intuitive Machines, Planet Labs, EchoStar, Rocket Lab, OHB, Siemens Energy, Infineon, SAP, Oracle, Kontron, Porsche AG, Microsoft, Amazon, Apple, Alphabet, Nvidia, Deutsche Telekom, Ennoconn, Vanguard FTSE All-World UCITS ETF (WKN: A1JX52), SPDR MSCI ACWI IMI UCITS ETF (WKN: A1JJTD) und Invesco EQQQ Nasdaq-100 UCITS ETF (WKN: 801498). Meldet Euch hier zum kostenlosen AAA-Newsletter an: https://www.businessinsider.de/informationen/newsletter/alles-auf-aktien/ Und mit dem Code „AAAFRIENDS“ spart ihr jetzt 50 Prozent auf Eure Tickets beim Finance Summit am 2. Oktober – aber nur unter diesem Link: https://veranstaltung.businessinsider.de/event/financesummit26/summary?rp=c6dc55d6-6f4f-4fb4-b75f-3f3501d84859 Wir freuen uns an Feedback über aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts. Hier bei WELT: https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html. Hier könnt ihr den AAA-Newsletter abonnieren: https://www.welt.de/newsletter/article232797673/Alles-auf-Aktien-Der-taegliche-Boersen-Newsletter-fuer-WELTplus-Abonnenten.html Und - ganz neu: AAA gibt es jetzt auch auf Instagram: https://www.instagram.com/alles_auf_aktien/ Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html
Recorded live at our SAP Customer Council in Berlin, this episode features Markus Oertelt, from SAP, and Dalibor Manojlovic, Head of Assembly, and Sandro Götz, Head of Operations and Supply Chain at KWC in Switzerland. KWC manufactures faucets for kitchens and baths and has navigated multiple ownership changes and carve-outs in recent years, culminating in a move to SAP Cloud ERP. In this conversation, they share takeaways from the council, why warehouse management and production planning are priority areas for automation, and how peer discussions on warehouse versus inventory management shaped their approach. This is a new episode in our Customer Council Berlin Series. Follow and subscribe on Spotify or Apple Podcasts so you never miss an update. On Spotify, join the conversation using the episode's Q&A and Poll; on Apple Podcasts, a quick rating or review helps others discover the show. Have a question, topic suggestion, or want to connect with the team? Write to us at insides4@sap.com — we read every message.
In episode 293 of our SAP on Azure video podcast we talk about data integration with our partner ASAPIO.As we had discussed in the past, connecting Fabric with SAP data is something that is used by lots of our joint customers. We have talked about the different options from SAP, from Microsoft and also from partners. Today we do another deep dive with our partner ASAPIO. Last year we had them already on our show and a lot of things have changed since then. Asapio was very busiy and they have been doing several integration projects with customers and today Jakob Vogelsang is here with us to share more. Find all the links mentioned here: https://www.saponazurepodcast.de/episode293Reach out to us for any feedback / questions:* Goran Condric: https://www.linkedin.com/in/gorancondric/* Holger Bruchelt: https://www.linkedin.com/in/holger-bruchelt/ #Microsoft #SAP #Azure #SAPonAzure #Data #MSFabric #asapio #SAPBDC
Patrick Van Deven: The Frontier Firm Has a Data Problem In this episode of Scouting for Growth, Sabine VanderLinden sits down with Patrick Van Deven to unpack one of the biggest hidden blockers to becoming a true AI-native enterprise: legacy data infrastructure. As organizations rush toward the “Frontier Firm” vision championed by Microsoft — intelligence on tap, human-agent collaboration, and AI-powered workflows — Patrick argues that most regulated industries are still running on fragmented data pipelines built decades ago. Beneath the excitement around agentic AI lies a critical operational reality: data remains horizontally distributed across systems such as SAP, Salesforce, Guidewire, and legacy warehouses, stitched together by opaque code that no one fully understands anymore. Patrick explains why the future of AI in regulated industries depends less on flashy copilots and more on deterministic, governed, audit-ready data transformation. Drawing from his 35 years in enterprise software and his leadership at Volspeed, he outlines how AI is now reshaping data engineering itself — automating the “plumbing” layer while generating the metadata and lineage AI systems need to operate responsibly. Together, Sabine and Patrick explore why re-architecting does not require a dangerous core system replacement, how organizations can solve tractable business problems in months rather than years, and why the next generation of enterprise leaders must bridge business expertise and data intelligence. This conversation is a practical roadmap for any executive navigating AI transformation inside complex, regulated environments. KEY TAKEAWAYS What stood out most to me in this conversation with Patrick was the reality that the “Frontier Firm” conversation is no longer about experimentation. It is about operational readiness. Every organization I speak to wants intelligence on tap, agentic workflows, and AI-enabled productivity, yet many are still constrained by fragmented legacy systems and undocumented data logic buried deep inside their infrastructure. Patrick made it very clear: if we do not solve the data foundation problem, we simply accelerate complexity and risk. One insight that resonated deeply was the idea that data engineering is entering the same transformation that software engineering experienced with generative AI. The real opportunity is not just automation, but abstraction — enabling smaller teams to solve historically impossible integration problems while creating governed, machine-readable metadata that AI systems can actually trust and consume responsibly. I was also struck by Patrick's perspective on talent. Rather than replacing expertise, AI elevates the importance of subject matter experts who understand the business context behind the data. The future belongs to professionals who can bridge operational understanding with technical fluency and collaborate effectively with AI-enabled systems. Most importantly, this conversation reinforced that becoming a Frontier Firm does not require ripping out every core system overnight. The no-regret move is to start solving tractable, high-value data problems now — especially those tied to governance, lineage, regulatory reporting, and customer intelligence. Organizations that modernize their deterministic data layer today will be the ones capable of building scalable, trustworthy AI tomorrow. BEST MOMENTS “You can bolt all the AI you want on top of that. It will not make you a frontier firm. It will just make your regulatory problems arrive faster.” — Sabine VanderLinden “AI is coming to data engineering just like it came to software engineering.” — Patrick Van Deven “The board looks at AI at the end of the value chain of data. But how did that data come to be?” — Patrick Van Deven “There is no world where a company would run on one system.” — Patrick Van Deven “Treat the AI agent like an employee. Onboard it, brief it, give it a personality.” — Sabine VanderLinden “The dragon in the basement has finally reached the boardroom.” — Patrick Van Deven “No data lineage. No agent bosses. No governed transformation. No intelligence on tap.” — Sabine VanderLinden “This is a new era for subject matter experts.” — Patrick Van Deven ABOUT THE GUEST Patrick Van Deven is the CEO of Vaultspeed and a veteran enterprise software leader with more than 35 years of experience in software engineering, predictive analytics, data infrastructure, and venture investing. Patrick began his career as a software engineer, building and selling his first commercial application at just 22 years old. He later spent 15 years at SAS Institute, where he helped build data and predictive analytics applications for enterprise environments. He then transitioned into venture capital as an Operating Partner and General Partner at Fortino Capital, investing in software and AI startups across Europe. In 2025, Patrick stepped back into an operational leadership role as CEO of Vaultspeed, driven by his belief that automating deterministic, governed data transformation is one of the most critical “no-regret moves” organizations can make in the age of AI. Today, Vaultspeed works with major global enterprises, including organizations operating across highly regulated industries such as insurance, banking, and financial services. ABOUT THE HOST Sabine VanderLinden is a corporate strategist turned entrepreneur and the CEO of Alchemy Crew Ventures. She leads venture-client labs that help Fortune 500 companies adopt and scale cutting-edge technologies from global tech ventures. A builder of accelerators, investor, and co-editor of the bestseller The INSURTECH Book, Sabine is known for asking the uncomfortable questions—about AI governance, risk, and trust. On Scouting for Growth, she decodes how real growth happens—where capital, collaboration, and courage meet. If this episode sparked your thinking, follow Sabine VanderLinden on LinkedIn, Twitter, and Instagram for more insights. And if you're interested in sponsoring the podcast, reach out to the team at hello@alchemycrew.ventures
In this 5 Insightful Minutes episode, Tomáš Čupr, Co-Founder and CEO of duvo.ai and CEO of the Rohlik Group, joins Omni Talk live from Shoptalk Europe to discuss why retailers need to rethink how they approach AI adoption. Drawing from his experience building duvo.ai while leading one of Europe's largest online grocers, Tomáš explains why AI shouldn't be viewed as a replacement for people, but as a way to eliminate the manual, repetitive work that drains productivity and leaks value across organizations. He also shares why retailers need to move faster, stop waiting for perfectly clean data, and focus on solving real operational pain points today. Key Topics Covered: • Why retail employees spend too much time acting as "human APIs" between disconnected systems • How AI can eliminate repetitive tasks and unlock employee capacity • Why retailers shouldn't wait for perfect data before deploying AI • The risks of lengthy AI roadmaps and multi-year transformation strategies • Why successful AI implementations work alongside existing systems like SAP and existing ERPs • The importance of designing AI for both people and agents, rather than replacing entire workforces • How duvo.ai helps retailers automate messy processes in just a few weeks • Why Tomáš believes retailers should focus on solving today's problems instead of planning for a future that may never arrive • How his experience leading both duvo.ai and the Rohlik Group shapes a practical approach to enterprise AI adoption
Fred Laluyaux has spent 25 years on the same problem: enterprises are drowning in decisions no human should be making. With 50 million digitized decisions across companies like Unilever, Exxon, and Hershey, he now has the data to prove it. When operators override the machine, performance goes down. Not sometimes — in aggregate, every time. In this episode, Fred breaks down the agentic vs. deterministic tradeoff most CIOs are getting wrong, why the software stack most companies rely on today is heading for collapse, and what a company whose entire stack is just SAP and Aera tells you about where enterprise software is going. Hit play. 3 Takeaways: After 50 million digitized decisions, the data is clear: when operators override the machine, performance drops. One Aera customer runs their entire operation on SAP and Aera. Nothing in between. That's where the stack is going. Fred calls them "born in digital" decisions — they can't be made by humans because the value is gone before the meeting starts. Chapters: [03:08] Fred's Career Journey and Lessons Learned [05:17] Why Aera Was Created [05:45] The Vision for a Self-Driving Enterprise [08:28] The Decision Memory Problem in AI [10:28] The Reality of AI ROI [11:58] From Analytics to Decision Intelligence [12:56] Humans vs Fully Autonomous Systems [15:28] What It Means to Digitize Decisions [18:42] How Aera Actually Works [22:42] Trust, Governance, and the Waymo Analogy [27:51] Deterministic vs Agentic AI [29:13] The Cloud Capacity Wake-Up Call [30:15] Where Aera Fits in the Enterprise Stack [31:54] Fast ROI and the “4-4-4” Framework [32:55] Why the Software Stack Is Collapsing [36:21] Delayering Organizations and New AI Roles [39:02] Born-Digital Companies and Micro-Decisions [43:57] Explainability, Governance, and Feedback Loops About Fred: Fred Laluyaux is Co-Founder, President, and CEO of Aera Technology, the leader in decision intelligence and creator of Aera, the first decision intelligence agent. An entrepreneur and Silicon Valley veteran, Fred brings an impressive track record building successful startups and driving technology innovation. Prior to launching Aera, Fred was the CEO of Anaplan, which he grew to a $1 billion valuation. He has held several executive positions at SAP, Business Objects, and ALG Software. As a thought leader on the future of work and host of the Decision Intelligence podcast, Fred frequently shares his vision with influencers through media interviews and speaking engagements at industry conferences. His views have been published in business and trade publications. A technology and startup advisor, Fred is an investor and active board member of several startups in the U.S. and Europe. Guest Highlights: "We're in 2026, and the reality is that our models have not changed for 100 years. We're still relying on people to decide how to forecast, how to allocate inventory, how to change a plan." "We've got enough data, I mentioned the 50 million decisions, to demonstrate that whenever the humans are touching the system and are messing with the recommendation, they actually degrade the performance." "The autonomy is not another version or better version of my planning tool or my replenishment tool. It replaces the need to have a human touch with that software, and therefore I don't need that software anymore." Get Connected: Ian Faison: https://www.linkedin.com/in/ianfaison Fred Laluyaux: https://www.linkedin.com/in/flaluyaux/ Our Sponsor: This episode is brought to you by Aera Technology. Enterprise AI has hit its stride. Across industries, companies are moving beyond pilots and proofs of concept, and into real, enterprise-wide results: better decisions, faster execution, and meaningful bottom-line impact. Aera's agentic decision intelligence is built to help you seize the opportunity. Aera dynamically composes decision flows using unified decision data and multi-engine orchestration to drive action at scale. It continuously senses what's happening across your enterprise, recommends and executes the best course of action within your transaction systems, and learns from every outcome to keep improving. Leading global companies are already using Aera across supply chain, inventory, logistics, and finance, delivering rapid ROI through reduced costs, lower working capital, and better customer outcomes. This is the self-driving enterprise. And it's here now. Visit AeraTechnology.com to book a demo Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Innovation isn't about funding, it's about how organisations are built and led. Progress comes from cutting bureaucracy, empowering mission-led teams, and asking the right questions to unlock bold breakthroughs. This week, Dave, Esmee and Rob are joined again by André Loesekrug-Pietri, Chair and Scientific Director of the Joint European Disruptive Initiative (JEDI, Europe's ARPA) to explore how Europe can turn moonshot ambitions into reality by building the right people, culture and operating models for future-shaping organisations. TLDR00:41 – Introduction01:14 – Hang out: Esmee returns and the missing API has been found!05:14 – Dig in: Staying in step with global innovation12:57 – Conversation with André Loesekrug-Pietri1:02:26 – Roland Garros tennis, and unlocking creative energy GuestAndre Loeskrug-Petri: https://www.linkedin.com/in/andrepietri/X: @eurojediwww.jedi.foundation HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
WBSRocks: Business Growth with ERP and Digital Transformation
Send us Fan MailModernizing SAP environments requires far more than executing a software upgrade or signing a new licensing agreement. Organizations migrating to SAP S/4HANA or consolidating multiple regional ERP systems into SAP often face significant risks tied to fragmented legacy data models, inconsistent master data, and undocumented transformation logic that can undermine production cutover readiness. In this session, SNP CTO Steele Arbeeny explains how Kyano Crossway supports legacy-to-SAP conversion programs beyond traditional ETL approaches by governing the entire data conversion lifecycle. Rather than treating migration as isolated data loads, Crossway structures and manages mapping logic, transformation rules, validation workflows, and traceability controls to ensure transparency and audit confidence throughout the process. As a result, organizations gain visibility into what changed, why it changed, and whether the transformed data is fully prepared for production deployment within a governed SAP-ready architecture.Video: https://www.elevatiq.com/events-and-webinars/legacy-sap-workloads-readiness-turning-legacy-data-into-sap-ready-data/Questions for Panelists?
Send us Fan MailMost companies chasing AI transformation are doing it in the wrong order. Manuel Barragan spent 20+ years inside organisations like Reuters and HSBC before building his own consultancy - and what he learned is this: technology cannot fix broken people and broken processes. It can only run them faster.What You Will LearnHow to identify whether your company is truly transforming or just adding tools to existing dysfunction Why putting technology before people is the single most expensive mistake in digital transformation What AI governance actually means - and why ignoring it is exposing your company's data to the world How to close the AI literacy gap inside your organisation before it becomes a competitive liability Why the conductor, the musicians, and the instruments all have to be ready before the concert beginsTimestamps01:30 — From Reuters CTO to Regional CEO: What 20 Years Inside the Giants Taught Him 08:15 — Why "We're Transforming" Is the Biggest Lie in Business Right Now 10:18 — The AI Hype Trap: Why It's the Same Mistake Companies Made with SAP 14:16 — Data Governance & AI Literacy: The Hidden Risk Destroying Companies From the Inside 21:06 — This or That: Corporate World vs Entrepreneurship, AI Liberates or Replaces, and MoreAbout the GuestManuel Barragan is a fractional executive and digital transformation strategist with 20+ years of leadership across Reuters, HSBC, Marsh, IBM, and multiple CEO and Managing Director roles across Latin America. His firm, DTS Strategist, works with corporations and SMEs to fix the people and process foundations that determine whether technology investments succeed or fail. He is currently writing a book on navigating digital transformation through the human lens. Connect with Manuel LinkedIn: Manuel Barragan Website: www.dtstrategist.comConnect with HinaHina's WebsiteHina's LinkedInHina's InstagramHina's Youtube Channel Subscribe for new episodes every Wednesday and Friday.Production Credit: Produced by @the32collective_ / https://www.the32collective.co/
This episode is a compilation of answers to YOUR questions that were asked directly from my listeners who attend my weekly business education YouTube live webcast. I'll be covering the topic on: Topics include: SpaceX IPO Explained, Anthropic, AI Bubble, and more. Refer to chapter marks below for a complete list of topics covered and to jump to a specific section. Get mentored by Chris: Book a Zoom call to discuss joining my Business Academy, Finance Bootcamp (to get a job in finance) or MBA Degree Programs or for investing/business/personal development coaching: https://haroun.short.gy/1on1CallYTWDownload my free "Networking eBook": www.harouneducation.comAttend my weekly YouTube Live every Thursday's 8am-11am PT. Subscribe to my YouTube Channel to receive notifications. Learn more about my MBA Degree ProgramChapter Marks: 0:25 Welcome 1:00 SpaceX IPO Explained 10:40 Public Speaking & Finance Interview Tips 17:52 Sales, IT Services & Future Careers 20:23 Anthropic IPO & AI Investing 21:10 Iran, Politics & Avoiding Pessimism 30:36 SpaceX Risks & Market Highs 33:34 Content Creation & Startup Risks 37:47 Private Wealth Management Careers 40:49 Why Facebook Beat MySpace 45:55 IPO Investing & Hedge Fund Access 48:37 The Dollar, Debt & Money 51:17 Venture Capital, Sales & Finance Careers 55:14 CFA, TSMC & Global Competition 56:49 Iran, California & Political Trends 1:00:12 Independence, Y Combinator & Entrepreneurship 1:06:24 Business Metrics & Long-Term Planning 1:10:02 SAP, Japan's Debt & AI Infrastructure 1:16:52 Anthropic Valuation & AI Bubble 1:18:47 How to Pitch a Stock to Point72 Connect with me: Schedule a 1:1 call with Chris: https://haroun.short.gy/1on1CallYTWYouTube: ChrisHarounVenturesCompleteBusinessEducationInstagram @chrisharounLinkedIn: Chris HarounTwitter: @chris_harounFacebook: Haroun Education Ventures TikTok: @chrisharoun
“This year is a much more radical technology shift and the most consequential, I believe, ever. But still, you need all foundations of the house to be in order,” Sebastian Steinhaeuser, Chief Operating Officer at SAP, tells Bloomberg Intelligence Senior Technology Analyst Anurag Rana. In this episode of Tech Disruptors, the pair discuss SAP's autonomous enterprise vision, the rise of Joule assistants and agents, and why AI may strengthen the case for cloud migration, data modernization, and application consolidation. Steinhaeuser explains how SAP is embedding business process context, governance, and industry-specific knowledge into its agentic layer while navigating shifts in software pricing, model strategy, and customer demand for measurable AI adoption.
Agentic AI is already here, but treasury workflows won't be transformed by novelty features or scattered pilots. Five Truths about Making AI Work in Treasury with Grant Walker of Nestlé, Dr Arif Esa of SAP and Aniket Kulkarni of PwC
In Episode 106 of the Cybersecurity Readiness Podcast Series, Dr. Dave Chatterjee is joined by Holger Hügel, Chief Technology Officer of SecurityBridge and a global authority on SAP cybersecurity with over 26 years of experience — to address a governance blind spot that exists inside the security perimeters of even the most mature enterprise organizations: the SAP environment.Opening with the August 2024 ransomware attack on Stoli Group USA — where attackers went straight for the company's SAP enterprise resource planning (ERP) system, disrupting financial operations and contributing directly to a bankruptcy filing within three months — Dr. Chatterjee frames the episode's central challenge: organizations can have zero trust architecture, network segmentation, and identity governance fully deployed across their IT landscape, and still be critically exposed, because most CISOs have never formally claimed accountability for SAP security, and most SAP teams do not think of themselves as part of the security function.Hügel explains the structural gap at the heart of this problem. SAP systems are simultaneously the most business-critical and the least security-governed assets in most large organizations. The C-suite depends on them for financial operations, payroll, procurement, and supply chain continuity, yet SAP teams and security teams speak different languages, operate under different budgets, and rarely collaborate. SAP departments typically define "security" as managing user authorizations and privileges — a narrow interpretation that leaves configuration drift, patch backlogs, and monitoring gaps entirely unaddressed.Analyzed through Dr. Chatterjee's Commitment–Preparedness–Discipline (CPD) framework, the conversation translates SAP cybersecurity from a technical niche into a governance imperative. The Medtronic case study demonstrates what good looks like: a CISO who crossed the organizational divide, sponsored SAP hardening from the cybersecurity budget, built a continuous patch management process, and created the governance structure that allowed the team to respond to an out-of-band vulnerability within hours rather than weeks.The episode's central message is neither technical nor abstract: the organizations that will survive the next ERP-targeted ransomware attack are not those with the most sophisticated tools — they are the ones that have claimed ownership of the problem, built the processes to address it continuously, and created the cross-functional governance structures that SAP and cybersecurity teams cannot build on their own.To access and download the entire podcast summary with discussion highlights - https://www.dchatte.com/episode-106-the-invisible-attack-surface-zero-trust-for-sap-and-erp-environments/Connect with Host Dr. Dave ChatterjeeLinkedIn: https://www.linkedin.com/in/dchatte/ Website: https://dchatte.com/Books PublishedThe DeepFake ConspiracyCybersecurity Readiness: A Holistic and High-Performance ApproachArticles & Cases PublishedChatterjee, D. (2026). Root: Automating the Remediation Gap, Ivey Publishing, Jan 7, 2026.Ramasastry, C. and Chatterjee, D. (2025). Trusona: Recruiting For The Hacker Mindset, Ivey Publishing, Oct 3, 2025.Chatterjee, D. and Leslie, A. (2024). “Ignorance is not bliss: A human-centered whole-of-enterprise approach to cybersecurity preparedness,” Business Horizons, Accepted on Oct 29, 2024.Isik, O., Chatterjee, D., and Lourenco, D.A. (2024). “Getting Cybersecurity Right,” California Management Review — Insights, Accepted for Publication, July 8, 2024. Chatterjee, D. (2023). “Mission critical – How American Cancer Society successfully and securely migrated to the cloud amid the pandemic,” I by IMD, March 13, 2023.Chatterjee, D. (2022). “Preventing security breaches must start at the top,” I by IMD, September 28, 2022, Institute for Management Development, Lausanne, SwitzerlandChatterjee, D. (2022). “Making Cybersecurity Readiness Mainstream,” Executive Blog Post, NETSPI, March 1, 2022Benz, M. and Chatterjee, D. (2020). “Calculated Risk? A Cybersecurity Evaluation Tool for SMEs,” Business Horizons, available online from May 4, 2020Chatterjee, D. (2019). “Should Executives Go To Jail Over Cyber Attacks,” Journal of Organizational Computing and Electronic Commerce, Vol 29, Issue 1, pp. 1-3.Abraham, C., Chatterjee, D., and Sims, R. (2019). “Muddling through cybersecurity: Insights from the U.S. healthcare industry,” Business Horizons, July 2019.
Miasma malware meddles with Microsoft. SAP fixes critical flaws, Google patches an exploited Chrome zero-day, CanisterWorm spreads through npm, Mac users face a new malvertising threat, France investigates a breach of its secure messaging platform, insurers rethink AI risk, the FBI launches a Most Wanted Fraudsters list, and a U.S. citizen admits to spying for China. Our guest is Steve Winterfeld, Advisory CISO from Akamai, discussing how AI-powered bots are driving financial services attacks. Unpacking a million dollar hotel fee. Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today we are joined by Steve Winterfeld, Advisory CISO from Akamai, discussing how AI-powered bots are driving financial services attacks. Selected Reading For the 2nd time in weeks, Microsoft packages laced with credential stealer (Ars Technica) SAP Patches Critical NetWeaver, Commerce Vulnerabilities (SecurityWeek) Google fixes fifth actively exploited Chrome zero-day of 2026 (Security Affairs) CanisterWorm: How TeamPCP Turned the npm Ecosystem Into a Weapon (Picussecurity) Operation FlutterBridge Uses Fake Google Ads to Spread macOS Backdoor (Hackread) French govt messaging service breached in account hijacking attack (Bleeping Computer) AI Exclusions in Insurance Policies: Broad Language, Uncertain Impact (Policyholder Pulse) FBI Announces New Wanted List Dedicated to Fraudsters (FBI) American citizen pleads guilty to spying for China | brief (SC Media) Teacher's $1 million AR hotel bill reversed after cyber-attack (WREG.com) Share your feedback. What do you think about CyberWire Daily? Please take a few minutes to share your thoughts with us by completing our brief listener survey. Thank you for helping us continue to improve our show. Want to hear your company in the show? N2K CyberWire helps you reach the industry's most influential leaders and operators, while building visibility, authority, and connectivity across the cybersecurity community. Learn more at sponsor.thecyberwire.com. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices
What will the enterprise of the future actually look like, and which technologies deserve attention beyond the hype cycle? In today's episode, I sit down with Yaad Oren, Global Head of SAP Research & Innovation and Managing Director of SAP Labs US, for a fascinating conversation about the technologies that could shape business over the next decade. Leading SAP's global research and innovation efforts, Yaad works at the intersection of academia, startups, venture capital, and enterprise technology, identifying emerging technologies before they reach the mainstream. His team explores everything from next-generation AI and voice interfaces to quantum computing, robotics, future data platforms, and new cloud architectures. We discuss why voice AI could become the primary interface for enterprise software, allowing employees to interact with business systems as naturally as they would with a colleague. Yaad also explains how quantum computing is already showing promise in complex supply chain optimization challenges and why robotics is moving beyond manufacturing floors into logistics, inspection, hospitality, and customer-facing environments. The conversation also explores one of the less talked about drivers of innovation: the role universities play in shaping the technologies businesses will eventually depend on. Yaad shares how SAP works closely with academic institutions around the world to identify breakthroughs while they are still emerging from research labs, long before they become commercial products. We also discuss SAP's vision for the autonomous enterprise, where AI assistants orchestrate teams of specialized agents across finance, supply chain, sales, and operations. Rather than replacing decision-makers, these systems are designed to automate routine work and allow people to focus on higher-value activities. Perhaps most importantly, Yaad offers practical advice for business leaders trying to prepare for the next wave of innovation without chasing every trend. His message is clear: build a strong data foundation, stay informed about emerging technologies, and create a culture that is willing to experiment. If you've ever wondered what technologies might shape enterprise software five to ten years from now, this episode offers a rare glimpse into the research, partnerships, and ideas that are already influencing that future. What emerging technology do you believe will have the biggest impact on your industry over the next decade? Share your thoughts and join the conversation.
After more than a decade of crossing paths at conferences and following each other's work, Theodora Lau finally gets the opportunity to host Sarah Biller, Co-Founder & Member Board of Directors of Fintech Sandbox, and Bank Director and Investor of Thread Bank, on the One Vision Podcast. In this episode, Sarah talks about building innovation ecosystems beyond traditional hubs, including her work in West Virginia and the influence of leaders like Brad Smith and John Chambers. Sarah describes what she looks for in founders. It's about digging deep, listening closely, and finding solutions that truly matter. The conversation turns to AI's rapid adoption in financial services, the shift to agentic AI, risks of replacing human judgment in regulated credit decisions, and the need to prioritize understanding and human-centered outcomes over speed and efficiency. The real constraint on a better financial future isn't AI, it's data, and whoever controls access to it controls the upper hand. And the episode closes on something both Sarah and Theo keep returning to in their work: the fragility of the household balance sheet, the millions of Americans who are one flat tire away from financial distress, and the choice in front of an AI-enabled industry — to widen that gap, or close it.If AI is the most transformative technology any of us will see in our lifetimes., whose financial future are we actually building?
Als Kind wuchs er in einfachsten Verhältnissen auf, später diskutierte er mit Apple-Gründer Steve Jobs die Zukunft: René Obermann hat eine der außergewöhnlichsten Karrieren der deutschen Wirtschaft hingelegt – und dabei immer wieder überraschende Wechsel vollzogen. Sein Studium brach er ab, um ein Startup zu gründen und zu dreistelligen Millionen-Umsätzen zu führen. Nach dem Exit wechselte er ausgerechnet zum ehemaligen Staatskonzern Telekom. Wie er es dort in wenigen Jahren zum jüngsten CEO eines DAX-Konzerns schaffte, welche Idee er dem Apple-Chef bei einem Treffen pitchte und wie er den legendären früheren T-Mobile-US-Chef John Legere mit einem Besuch in Berlin „austrickste“, erzählt René Obermann im OMR Podcast. Und natürlich geht es auch um die Zukunft Europas – denn der Verwaltungsratschef von Airbus und künftige Chefaufseher von SAP fürchtet um die Zukunft des Kontinents. Im OMR Podcast schlägt René Obermann Alarm: Europa schadet sich mit dem AI-Act selbst, warnt Obermann – und enthüllt, wieso er wegen Elon Musks Weltraum-Monopol sogar persönlich bei Frankreichs Präsident Emmanuel Macron vorstellig wurde.
SAP and Enterprise Trends Podcasts from Jon Reed (@jonerp) of diginomica.com
In collaboration with ASUG Talks, we bring you another live edition of "Ask us Anything," recorded on the SAP Sapphire show floor during the ASUG annual conference as well. After the day two keynote, ASUG CEO Geoff Scott, Josh Greenbaum and Jon Reed fielded questions from the live show floor audience. As expected, there were some doozies, and some curveballs. From AI skills imperatives to outcome-based pricing, to the infamous "magic genie to change SAP" question, the seats were hot and the convo was interesting. We took as many questions as we could before running out of time - but we'll take more questions during a summer follow-on in July. Note: this podcast has already been released on ASUG Talks. You may notice a few differences in the recordings, as I tend to go with a raw file, as is the tone of my channel.
Agentic AI is being misread as a series of separate battles - e.g. Snowflake vs. Databricks, copilots vs. agents, model makers vs. app vendors, etc. We think the real story is that the biggest opportunity in software is converging around who owns the new intelligent client and the AI back end that makes it useful. The new client is the agent-based system of engagement - Snowflake's CoWork & CoCo, Databricks Genie, Microsoft Copilot, Google Gemini Enterprise, ChatGPT/Codex, Claude/Cowork and others. But that client cannot deliver business outcomes without a new back end - what we call a System of Intelligence - that represents a model of the enterprise in terms of its business rules and tacit knowledge. You can't build one without the other. We frame this premise using Clay Christensen's integrated innovation and Jensen's extreme co-design as applied to enterprise software.That is why Snowflake is the focal point for this Breaking Analysis, but not the whole story. Snowflake is not just competing with Databricks anymore. It is now in the same strategic arena as Microsoft, Google, OpenAI, Anthropic, Salesforce, SAP, ServiceNow, Celonis and others - all trying to define where business users, builders and agents get work done, and where the enterprise context that powers that work gets built.
Maria Skvortsova: The Yes-Man Product Owner and the Scrum Master Who Became a Proxy for the Proxy In this episode, we refer to User Story Mapping and the MoSCoW prioritization method. The Great Product Owner: Structure Over Gut Feeling — When a Well-Shaped Backlog Speaks for Itself Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. "The indicator of a good product owner is a well-shaped backlog — with priorities, with values, with efforts. You definitely know that you pull from the top, and it is the most valuable thing you should work on." — Maria Skvortsova For Maria, the best product owners she's worked with share one trait: they bring structure. Not rigidity — structure. They use techniques like user story mapping to make priorities visual for everyone. They use value-effort matrices instead of gut feelings. They apply methods like MoSCoW to give the backlog a clear, unambiguous order. The result? A developer never has to ask "what should I work on next?" — the answer is always at the top of the backlog. Maria, drawing on her decade as a C++ developer, knows firsthand how frustrating it is to chase down a BA or PO just to figure out what to build next. A well-ordered backlog doesn't just help the team move faster — it also makes it easier for the product owner to communicate with the business, because every decision has data behind it, not just intuition. Self-reflection Question: Could a new team member look at your product backlog right now and immediately know what to work on next — and why that item is the most valuable? The Bad Product Owner: The Yes-Man Who Sank the Ship — When Saying Yes to Everything Means Delivering Nothing Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. "He was always saying yes. And this led to the scope that grew and grew, until we realized we were not capable of delivering what we committed to." — Maria Skvortsova Maria returns to her SAP migration experience for this anti-pattern. The team had a team lead acting as product owner — someone technical who saw everything as important. Every new requirement got a "yes." The scope ballooned while the iron triangle held firm: fixed cost, fixed time, no room to breathe. The team reached a breaking point where they had to admit, to each other and to the client, that delivery was impossible. Maria stepped in as what Vasco called "a proxy for the proxy" — she helped the team lead build a user story map on Miro, then facilitated a workshop with the business. Her question was disarmingly simple: "If we don't deliver this by go-live, will your product still function? If yes, it goes to release two." That reframing — not "no" but "yes, later" — gave the client clarity without triggering defensiveness. The team lead learned that business stakeholders aren't the enemy; they just need someone to help them make honest trade-offs. And saying "not now" is infinitely more useful than saying "yes" to everything and delivering nothing on time. Self-reflection Question: When was the last time you or your product owner said "not now" to a stakeholder — and did it feel like a failure or a strategic decision? [The Scrum Master Toolbox Podcast Recommends]
Going Long Podcast Episode 635: Leading into Dealcraft Advisory - Tom Kindermans ( To see the Video Version of today's conversation just CLICK HERE. ) Billy welcomes Tom Kindermans to the show to talk about the transition from the corporate world to entrepreneurship, while sharing advice that comes from an expert in all relevant fields! Tom has recently founded Dealcraft Advisory : a consultancy firm specializing in go-to-market strategies, deal crafting, and negotiations. Alongside his advisory practice, Tom delivers training programs centered on negotiation excellence in a corporate environment. He is also actively involved with several startups and scale-ups, serving as investor, mentor, advisor, and board member. Prior to founding Dealcraft Advisory, Tom held a series of senior executive roles at SAP across Asia Pacific and EMEA. Most recently, he served as Managing Director of SAP Central & Eastern Europe, overseeing operations across 26 countries stretching from Austria in the West to Kazakhstan in the East. In today's episode of The Going Long Podcast, you'll learn the following: [00:24 - 02:27] Billy welcomes and introduces today's special guest, Tom Kindermans [02:27 - 07:09] Billy asks Tom to share insights into how he came to be exploring opportunities for greater optionality in his life and what that looks like presently. [07:09 - 09:25] Tom describes how discipline is part of how he got to where he is today. [09:25 - 12:30] Billy asks Tom to explain how to navigate the day to day experiential changes of leaving corporate life behind. [12:30 - 18:57] Tom explains how he has been able to lead and share his point of view in a way that is widely accepted. [18:57 - 21:17] Billy asks Tom to explain the links and differences between ethics and compliance in entrepreneurship. [21:17 - 27:30] Tom describes the various impacts that living abroad has had for him. [27:30 - 26:28] Tom explains what he has been able to leverage from the wealth of experience he has as a senior corporate leader to help others today. [26:28 - 35:44] Billy asks Tom to share some advice for those who are still in corporate who are looking to make their first moves and take their first actions towards moving on. [35:44 - 44:10] Tom tells us all about what he does at his company, Dealcraft Advisory, and how they are serving people today. [44:10 - 46:47] Tom shares the message that she would like to hear from himself three years from now. [46:47 - 48:50] Billy sums up all we've learned from Tom today and asks him to share the best ways we can get in contact and find him online. [48:50 - 49:37] Billy wraps up the show. How best to get in touch with and find out more about Tom Kindermans: LinkedIn: https://www.linkedin.com/in/tom-kindermans/ If you're a corporate executive who wants to make your role optional, then grab your FREE ebook with Billy's proven 3 step process at: www.makeitoptional.com What you can expect to get out of this ebook: Learn how to achieve corporate optionality Gain true control over your career Turn corporate skills into personal assets With 26 years of experience in corporate sales leadership, achieved optionality through multiple income streams, Billy has helped dozens of executives build their paths to take control of their time. This free ebook gives you everything you need to identify, plan, and take control of your career while building financial optionality, leveraging your skills, and start living your IDEAL day - today! Go to: www.makeitoptional.com Click the above link or just copy and paste the following directly into your browser to sign up and get your free ebook: https://www.makeitoptional.com/?utm_source=podcast&utm_medium=social&utm_campaign=p2olm To see the Video Version of today's conversation just CLICK HERE. How to leave a review for The Going Long Podcast: https://youtu.be/qfRqLVcf8UI Be sure to connect with Billy! He's made it easy for you to do…Just go to any of these sites: Website: www.billykeels.com Youtube: billykeels Facebook: Billy Keels Fan Page Instagram: @billykeels Twitter: @billykeels LinkedIn: Billy Keels
Send us Fan MailIn this powerful investor panel clip, a serial entrepreneur with exits to Apple, Oracle, and SAP shares what founders get wrong about building companies for acquisition.After multiple successful exits and a decade at Apple, he explains why chasing a sale too early destroys priorities — and why the best acquisitions happen when you build a real solution first.He also discusses the future of Applied AI, how AI will organize our chaotic digital lives, and why adversity often creates the biggest breakthroughs.Topics Covered:✅ Founder with exits to Apple, Oracle & SAP shares lessons✅ Why building to sell is usually the wrong strategy✅ Jeff Bezos “missionaries vs mercenaries” mindset✅ How great acquisitions actually happen✅ Applied AI opportunities in daily life✅ Why adversity often leads to success✅ Building startups the right way in 2026If you're a founder, investor, entrepreneur, or startup operator, this is a must-watch.
Realities Remixed, formerly known as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.Life sciences are at a turning point, where scientific innovation, regulatory pressure, and patient expectations collide with unprecedented advances in data, AI, and digital platforms. IT is no longer a supporting function but a critical driver of how therapies are discovered, developed, scaled, and delivered safely and at speed.This week, Dave and Rob kick off the Life Sciences mini‑series with Thorsten Rall, Global Industry Lead for Life Sciences at Capgemini, to exploring the current state of the sector, the key themes shaping the episodes ahead, and what it takes to drive better patient outcomes. TLDR00:30 – Introduction to Life Sciences and co‑host Thorsten Rall04:37 – Hang‑out: Navigating Waterloo Station07:50 – Deep dive with Thorsten Rall into the Life Sciences landscape28:03 - What are the main challenges in the sector and main themes45:31 – BBQ season is starting HostsDave Chapman: https://www.linkedin.com/in/chapmandr/Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/with co-host Thorsten Rall: https://www.linkedin.com/in/thorsten-alexander-rall-b232185/ ProductionMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/Dave Chapman: https://www.linkedin.com/in/chapmandr/ SoundBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/ 'Realities Remixed' is an original podcast from Capgemini
Maria Skvortsova: When Agile Labels Hide Waterfall Reality — A Scrum Master's Wake-Up Call in SAP Migration Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. "I realized that even if I like Scrum and Agile, and I think they are really good ways of thinking, some areas cannot adapt them because they are completely different from the mindset and ways of working." — Maria Skvortsova Maria came to Agile with the fire of a true believer. After a decade as a C++ developer, she'd found something that matched how she thought and felt about building software — something that went beyond controlling budgets and roadmaps. When a boutique SAP consulting company hired her as an Agile coach to transform their entire organization, she was all in. She built what she describes as a "really good" training for senior management, designed to sell them on Agile ways of working. But when she stepped out of the PMO role and into a real SAP migration project as delivery manager, the ground shifted beneath her. The iron triangle — fixed cost, fixed scope, fixed time — ruled everything. Teams ran "sprints" that were really just boxed iterations with no feedback loops, no value delivery, just a march toward a go-live date. Maria realized she was putting Agile labels on a fundamentally waterfall process. The hardest part wasn't the discovery — it was accepting that she needed to redirect her energy to environments where Agile could genuinely take root, rather than forcing it where the mindset simply didn't exist. Her advice: recognize when labels don't match reality as quickly as possible, and have the courage to choose environments that align with how you want to work. Self-reflection Question: Are you putting Agile labels on processes that are fundamentally waterfall? How quickly would you recognize the mismatch — and what would you do about it? [The Scrum Master Toolbox Podcast Recommends]
What happens to a deposit when the account holder dies — and why are banks so unprepared for the one moment they know is coming?In this episode of the One Vision Podcast, Theodora Lau sits down with Martha Underwood, Founder and CEO of Prismm and author of the new release: The Death of Deposits. Drawing on 25+ years across IBM, Silicon Valley, and BBVA Compass, Martha talks about the unspoken assumption in banking — that the user will always be there — and how that assumption is now colliding with the largest generational wealth transfer in history.Together, Theo and Martha unpack the retention illusion, why the beneficiary field is the richest unused lead list sitting inside every bank's core, and why deposit attrition at death is an infrastructure problem, not a marketing one. They dig into the operational reality, the cultural reality, and the human reality, and why AI's real job is orchestration under pressure (not more automation). A deeply human conversation about deposits, design, and what it really means to extend a banking relationship beyond a single account holder.