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How do you manage 100,000+ renewals or scale AI across thousands of CSMs? CS leaders share how they're tackling their biggest challenges and using technology to drive retention, adoption, and efficiency.In this episode of the [Un]churned Podcast, Josh Schachter sits down with customer success leaders at the 2025 Gainsight Pulse Conference in Las Vegas to explore how they're tackling their biggest challenges - from managing massive renewal volumes to driving adoption at scale. Featuring CS executives from Rockwell Automation, Fleetio, Handshake, Boomi, Dellteck, and SAP, this episode reveals practical strategies for using AI to save time, improve efficiency, and deliver better customer outcomes.What you'll learn:1. How Rockwell Automation's CS team manages 100,000+ annual renewals with 300 team members across 85 recurring revenue products2. Why AI-powered engagement signals are replacing time-based customer outreach3. The importance of building trust in AI-powered insights before teams will adopt them4. How to aggregate and visualize data from multiple systems to tell a coherent story to stakeholders5. Why change management is critical when introducing new product features that alter established workflows6. How relationship-level insights can reveal the full picture of multi-product customer health---Check out the Key Takeaways & Transcripts: https://www.gainsight.com/presents/series/unchurned/---Where to Find the guests:- Angel Rogers - https://www.linkedin.com/in/angel-rogers-leader/- Sean MacPherson- https://www.linkedin.com/in/seanmacpherson- Tiffany Taylor - https://www.linkedin.com/in/tiffany-taylor-learner/- Matt Krebsbach - https://www.linkedin.com/in/matt-krebsbach-694117163/- Charlie Ferraro - https://www.linkedin.com/in/charlesferrao/- Margo Martin - https://www.linkedin.com/in/margomartin-/- Tony Pante - https://www.linkedin.com/in/tony-pante-9b5419/---Where to Find Josh: LinkedIn: https://www.linkedin.com/in/jschachter/--- In this episode, we cover:0:00 - Introduction 0:27 - Angel Rogers: Managing 100K renewals at Rockwell Automation5:32 - Sean MacPherson: Aggregating insights from multiple systems9:48 - Tiffany Taylor: Speed up feedback loops and time-to-value14:09 - Matt Krebsbach: Prioritization, delivering outcomes and data enablement 18:47 - Charlie Ferraro: Retention, renewals and efficiency20:35 - From Spidey sense to AI-powered engagement analysis21:47 - Measuring adoption in agentic products22:07 - Margo Martin: Stay ahead with real-time defect alerts25:17 - The value of relationship-level insights26:10 - Tony Pante: Driving adoption across 2,000 CSMs at SAP29:35 - Using AI for translation, content creation, and enablement---Referenced:• Gainsight Pulse Conference: https://gainsightpulse.com/europe/• Rockwell Automation: https://www.rockwellautomation.com/• Fleetio: https://www.fleetio.com/• Handshake: https://joinhandshake.com/• Boomi: https://boomi.com/• Dellteck: https://www.deltek.com/en• SAP: https://www.sap.com/• Staircase AI: https://www.gainsight.com/staircase-ai/• Reef AI: https://www.reef.ai/• Gong: https://www.gong.io/de/• SAP Joule: https://www.sap.com/products/artificial-intelligence/ai-assistant.html
Daniel Beringer, Global Head of Technology and Innovation and Global Sponsorships at SAP, and Chris Foster, Vice President of Digital Business Development at the NHL, join Cade Massey, Eric Bradlow, Shane Jensen, and Adi Wyner to discuss how their decade-long partnership leverages analytics, AI, and real-time data to enhance coaching decisions, streamline front-office management, and advance sustainability initiatives across the league. Plus, Cade, Eric, Shane, and Adi break down an eventful week in sports—from a penalty-filled Panthers-Lightning preseason game to unpredictable MLB playoff outcomes and the emergence of young NFL quarterbacks. Hosted on Acast. See acast.com/privacy for more information.
This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Addiction doesn't announce itself- it emerges silently, often after a routine medical procedure. Our next guest, James Piacentino, is changing this reality as CEO and Co-Founder of Thrive Genetics. With over 20 years in healthcare technology and two successful startup exits under his belt, James brings both personal experience and professional expertise to this mission. After losing his father to opioid addiction following a routine surgery, James dedicated his career to ensuring others wouldn't face the same tragedy. By combining cutting-edge genomics with behavioral psychology, Thrive Genetics helps physicians understand a patient's addiction risk before prescribing pain medication. Join us to discover how James and his team are pioneering personalized addiction risk management, transforming how healthcare systems approach prevention, and working to spare millions of families from generational trauma. Let's go!Episode Highlights:Curiosity as the foundation for innovation: James emphasizes that deep curiosity about solving meaningful problems is the key driver that gets him out of bed every morning and the most important quality he looks for in team members.Personal tragedy sparking a mission: After losing his father to opioid addiction following a 1982 car accident and back surgery, James dedicated his career to preventing others from experiencing the same generational trauma.Staggering gap in care: Up to 25% of patients undergoing high-pain procedures become addicted to prescribed opioids, yet no proactive addiction risk assessment exists before prescribing pain medication.Science-backed solution: Thrive Genetics combines 10 years of research and over $50M in NIH grants to create addiction risk scores based on both genetic predisposition (50%) and behavioral factors (50%).Thinking beyond the individual: James' North Star is reaching billions of people by preventing not just individual addiction cases, but stopping generational family trauma before it starts.About our Guest: Thrive Genetics is led by Co-Founder and CEO, James J. Piacentino, MBA, a healthcare technology entrepreneur with over 20 years in tech and life sciences. A graduate of Northwestern University's Kellogg School of Management, James has built and sold two prior startups, published in the Harvard Business Review, and held senior leadership roles at SAP. He is mentored by Harry Kraemer, former CEO of Baxter International and Kellogg Professor of Management.Links Supporting This Episode: Thrive Genetics Website: CLICK HEREJame Piacentino LinkedIn page: CLICK HEREThrive Genetics LinkedIn: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter:
Bonnie Tinder is the founder and CEO of Raven Intelligence, an independent B2B peer review site that amplifies the voice of the customer. She focuses on software customers, consulting partners, and software vendors and helps identify the best partners for their needs. In this episode, Tinder joins Bob Evans to break down what's next for Oracle and SAP, exploring AI-native applications, agent ecosystems, and data openness, while offering sharp, practical insights into how enterprises can extract real value from AI innovation.Episode 55 | Oracle, SAP, and the AI ShiftThe Big Themes:Oracle's Upcoming AI Agent Marketplace: One of Oracle's most anticipated announcements is the launch of an AI Agent Marketplace. This platform will act like an app store for AI-powered agents, opening new monetization paths for partners and developers. It will enable third-party vendors to sell industry-specific agents and tools, further enriching Oracle's AI ecosystem. This move reflects a broader strategy to position Oracle not just as a cloud provider but as a facilitator of innovation across its partner network.SAP's Bold Vision: SAP is preparing to reveal its most radical AI shift yet—positioning AI as the primary user interface across its suite. Powered by Joule, SAP's AI assistant, users will be able to interact with software through natural language instead of traditional menus or clicks. Tasks like requesting time off or checking budgets will be handled conversationally. This paradigm shift moves SAP from system-of-record software to intelligent systems-of-action.AI Recruitment Tools Rise: Both Oracle and SAP are doubling down on AI-enhanced recruitment tools. SAP's acquisition of SmartRecruiters and Oracle's industry bundles for talent management signal a strong push into AI-driven hiring. AI is being used to streamline candidate engagement, improve matching, and personalize outreach. While some fear AI may displace roles, enterprise vendors are positioning it as a tool to find the right people faster.The Big Quote: ““The hardest part of any of these transformations is the change management piece, and if AI can help make that change easier, faster and more comfortable for all the stakeholders—that's the name of the game." Visit Cloud Wars for more.
In today's Cloud Wars Minute, I examine how Christian Klein's stance could shift the entire European tech economy away from imitation toward AI-driven transformationHighlights00:20 — A few months ago a lot of countries within Europe were saying, “What we need to do is build hyperscalers to match the ones based in the U.S.” Now, SAP CEO Christian Klein stood up and said, “That's nuts. Let's not do that. There's a very different way to go on this.” And over the past few weeks, we've seen some significant investments coming from SAP.01:12 — The investments are great, and all those ideals about wanting to have data privacy, data security, all valid in the AI Revolution. What really stood out here, more than these investments, was: think about what might have happened had the European Union spent trillions of dollars to keep up with the hyperscalers.02:10 — SAP has a whole new plan for the sovereign cloud. Its Executive Board Member Thomas Saueressig has been involved in this. He said, “We want to have a sovereign cloud that gives the greatest safeguards and compliance to customers, and also gives them a great deal of choice. We want to keep this open for lots of partners to work with us.” But that's the direction it's taking. 03:13 — So, we've got SAP pledging to invest, over the next few years, $22 billion in its sovereign cloud. Just the other day, I noted something about how Oracle, Microsoft, and OpenAI—now it's about a trillion dollars that they're pumping into these AI data centers. That's really not the place for the European economy to go. And I give Christian Klein credit:.04:14 —SAP partner AWS has now pledged about $8.5 billion for the AWS European Sovereign Cloud. I also thought it was interesting that SAP Chief Technology Officer Philipp Herzig came said, “We've got cloud sovereignty, we've got data sovereignty—now we need to be sure that SAP is a leader in AI sovereignty.”05:00 — So, fascinating time here on the technology front. I think SAP is going to continue to do very well with its sovereign cloud efforts. But I think even more than that, its CEO, Christian Klein, really stood out. He did a great service by getting them off of this idea of imitating what's already been done. Visit Cloud Wars for more.
On this episode, Pete and Julie share their POV's and insights from a week of attending the HR Technology Conference & Expo, Workday Rising, and Neeyamo's N'Gage events. Fresh from the HR tech fall event trail, they unpack a long list of product announcements, key trends and observations and opine on what it means for each vendor and the marketplace. Vendors updates discussed in the episode include ADP, Chime, DailyPay, Flowise, G-P, HiBob, HiredScore, Insperity, Sana, SAP, Neeyamo, Paradox, SonicJobs, and Workday. Connect with the show: LinkedIn: http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0
Send us a textIn this episode, Kay sits down with Ian Moyse — a powerhouse in sales leadership and cloud technology, recognised by Oracle, SAP, IBM, and more. With multiple industry accolades including UK Sales Director of the Year and Top 50 Keynote Sales Speaker worldwide, Ian has built and exited multiple organisations while helping countless businesses drive sales productivity and sustainable revenue growth.Ian reveals why sales isn't about “more calls” or “convincing people,” but about smart questioning, listening, and creating mutual value. From his early career at IBM to becoming Chief Revenue Officer at OneUp Sales, Ian shares golden nuggets on what makes sales authentic, scalable, and human. Expect a masterclass in modern sales strategy, mindset, and how to build trust that lasts beyond a single transaction.What to expect in this episode:(00:00) – Meet Ian Moyse: Sales Leader, Cloud Expert & Keynote Speaker (05:00) – From Programmer at IBM to Sales Leadership: The Accidental Pivot (07:30) – Sales as a Force for Good: Redefining a “Dirty Word” (10:00) – Numbers vs Productivity: Why More Calls ≠ More Sales (14:00) – The Power of Better Data, Better Questions, and Better Conversations (18:00) – Formulaic Sales vs Human Sales: Breaking the Script (23:00) – Active Listening: Why the Best Salespeople Ask Why (28:00) – Building Rapport and Trust That Outlasts a Single Deal (32:00) – Sales Isn't Convincing: Why Value Creates Retention in the Subscription Era (38:00) – Learning from Losses: The Art of Debriefing and Improving (43:00) – Why Sales Is About Integrity, Authenticity, and Long-Term RelationshipsAbout Ian MoyseIan Moyse is Chief Revenue Officer at OneUp Sales and an award-winning sales leader with decades of experience in cloud technology and sales management. Twice named in the Top 50 Keynote Sales Speakers globally, Ian has led multiple organisations to growth and successful exits. He regularly judges industry awards including Women in Sales, Top Sales Awards, and UK Cloud Awards, and is a recognised social influencer by Oracle, SAP, and IBM. Ian is passionate about making sales a skilled, respected profession that focuses on authenticity, value, and long-term relationships.Connect with Ian MoyseWebsite: https://www.oneupsales.co.uk/LinkedIn: https://www.linkedin.com/in/ianmoyse/Email: ian.moyse@oneupsales.co.ukTwitter: https://twitter.com/imoyseFacebook: https://www.facebook.com/imoyseInstagram: https://www.instagram.com/ian_moyse/YouTube: https://www.youtube.com/c/IanMoyse1Connect with Kay Suthar!Website: https://makeyourmarkagency.com/Podcast Website: https://www.makeyourmarkpodcast.com/LinkedIn: https://www.linkedin.com/in/kay-suthar-make-your-mark/Come and join us on our Facebook group Podcast PowerHouse: https://www.facebook.com/groups/482037820744114Email: kay@makeyourmarkagency.comFREE Gifts from Kay Suthar:3 Ultimate Secrets to Getting Booked on Podcasts: https://getbookedonpodcast.com5 Simple Steps to Launch Your Podcast in 14 Days: https://14daystolaunch.com
Claude 4.5, ChatGPT con compras, Grok-4 Fast y más en IA. Descubrí las noticias clave y el evento SAP en Barcelona
Welcome back to the Alt Goes Mainstream podcast.Today's episode provides a fascinating window into the world of private equity value creation and how AI can help transform both portfolio company and investment firm processes and operations to create value.We sat down in New York with Hg Partner and Head of Value Creation Chris Kindt to dive into how he spearheaded the growth of the firm's in-house value creation efforts and has built a high-performing team to meet the evolving needs of portfolio companies.Chris brings 15 years of experience in architecting and driving value creation to bear, with 11 years of experience at Hg and another 8 years as a consultant at BCG and Parthenon.Chris and his team are responsible for driving value across a portfolio of 55 companies that represents over $180B in enterprise value and would represent the second largest software company in Europe after SAP if it were a conglomerate.Chris and I had a thought-provoking discussion about value creation and the impact of AI on investing and operating companies. We discussed:How to build a high-performing value creation team.Where value creation has the biggest impact.How AI is transforming investment processes.How Hg has become an “AI-first” investment firm.Where AI will have the most impact in a company today and why agentic AI is transforming certain roles and processes within companies.How professionals can generate the most leverage from utilizing AI – without having cognitive decline.Why prompting and prompt engineering is so critical in the age of AI (and how you can use your weekends to perfect prompt engineering).How a management team can buy into AI and why the current time period represents an interesting opportunity for incumbents, particularly for those building mission-critical enterprise software.Thanks Chris for sharing your expertise and wisdom on company building and AI. We hope you enjoy.Note: this episode was filmed in August 2025.A word from AGM podcast sponsor, Ultimus Fund SolutionsThis episode of Alt Goes Mainstream is brought to you by Ultimus Fund Solutions, a leading full-service fund administrator for asset managers in private and public markets. As private markets continue to move into the mainstream, the industry requires infrastructure solutions that help funds and investors keep pace. In an increasingly sophisticated financial marketplace, investment managers must navigate a growing array of challenges: elaborate fund structures, specialized strategies, evolving compliance requirements, a growing need for sophisticated reporting, and intensifying demands for transparency.To assist with these challenging opportunities, more and more fund sponsors and asset managers are turning to Ultimus, a leading service provider that blends high tech and high touch in unique and customized fund administration and middle office solutions for a diverse and growing universe of over 450 clients and 1,800 funds, representing $500 billion assets under administration, all handled by a team of over 1,000 professionals. Ultimus offers a wide range of capabilities across registered funds, private funds and public plans, as well as outsourced middle office services. Delivering operational excellence, Ultimus helps firms manage the ever-changing regulatory environment while meeting the needs of their institutional and retail investors. Ultimus provides comprehensive operational support and fund governance services to help managers successfully launch retail alternative products.Visit www.ultimusfundsolutions.com to learn more about Ultimus' technology enhanced services and solutions or contact Ultimus Executive Vice President of Business Development Gary Harris on email at gharris@ultimusfundsolutions.com.We thank Ultimus for their support of alts going mainstream.Show Notes00:00 Message from our Sponsor, Ultimus01:18 Welcome to the Alt Goes Mainstream Podcast02:10 Guest Introduction: Chris Kindt03:58 Chris Kindt's Background and Journey05:43 Value Creation at Hg06:55 Pre-Investment and Diligence Process07:44 Management Team Dynamics08:40 Common Value Creation Interventions11:14 Building a Cross-Functional Team12:31 Scaling the Value Creation Team15:40 Measuring Value Creation Impact17:49 Investment Philosophy: Inch Wide, Mile Deep19:28 Partnerships with Management Teams20:03 Embedding AI in Value Creation20:24 Internal vs External AI Applications21:47 AI First Culture22:18 Effective AI Utilization24:04 Prompt Engineering and Whispering26:25 Choosing the Right AI Models26:50 AI Models: Strengths and Weaknesses27:42 Transformative Impact of AI28:21 Skills Needed in the AI Era28:26 AI's Role in Investment Firms28:55 Core Insights and Judgements29:04 The Core Skillset and Efficiency29:12 Philosophical Questions on AI and Talent Development30:18 Building Grit in the Age of AI31:12 Maintaining Discipline with AI32:08 AI as a Value Creation Lever32:35 Operational Efficiency and Copilots33:43 Emergence of Reasoning Models and Agentic Frameworks34:31 10x Efficiency in Engineering36:24 Challenges in Implementing AI37:16 AI Immersion Strategy Days39:52 Organizational Agility and AI42:15 AI's Impact on Investment Strategies43:26 AI in Mergers and Acquisitions45:29 The Importance of Proprietary Data47:12 AI Fatigue and Disillusionment48:07 Building AI Products and Agentic Products48:58 Hg's Internal AI Incubator49:59 The Next Wave of AI51:19 Voice and Multimodality in AI51:55 Globalization and Internationalization of AI53:35 Overestimating and Underestimating AI's Impact54:54 The Competitive Landscape of AI55:42 The Future of Value Creation with AI56:23 Conclusion and Final ThoughtsEditing and post-production work for this episode was provided by The Podcast Consultant.
SmartRecruiters head of Product talks about AI and the SAP acquisition. Learn more about your ad choices. Visit megaphone.fm/adchoices
The week began with Acumatica announcing the general availability of 2025 R2. In related update news, Aptean unveiled its Next Gen Routing and Scheduling solution, an AI-native platform. Following the AI trend, ECI announced the early access release of AI Assist for MobileTech, an AI-powered service call resolution solution built for the office technology industry. Finally, Amazon Web Services (AWS) and SAP unveiled plans to make SAP Sovereign Cloud capabilities available on the AWS European Sovereign Cloud.Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup
Erfahre hier mehr über unseren Partner Scalable Capital - dem Broker mit Flatrate und Zinsen. Alle weiteren Infos gibt's hier: scalable.capital/oaws. Spotify-CEOs. Meta kauft bei CoreWeave. Nike-Zahlen. OpenAI vs. Hubspot, Braze, Klaviyo & Docusign. Pfizer macht Trump-Deal. Wolfspeed ist back. NVIDIA auf Rekord. Lufthansa, Asos & Hornbach fallen. Etsy fällt dank OpenAI. DraftKings & Flutter dank Robinhood. Chinesischer Gold-Riese Zijin Gold (WKN: A41KPF) hat gestern IPO gefeiert. Zijin Mining (WKN: A0M4ZR) bleibt Großaktionär. ASML (WKN: A1J4U4) hat SAP wieder als wertvollste Firma Europas überholt. Aber was machen die eigentlich genau? Und was hat das mit Intensität zu tun? Diesen Podcast vom 01.10.2025, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung.
In this episode of Inside SAP S/4HANA Cloud, host Fernanda Rodrigues dives into the transformative power of the digital thread in product lifecycle management (PLM). Joined by Petra Streng from SAP and Ravi Nirankari, CEO of Piterion, they explore how digital threads connect engineering, manufacturing, and service data across industries like automotive, aerospace, oil & gas, and pharmaceuticals. Learn how cloud technology, collaboration, and PLM systems enable smarter maintenance, faster innovation, and new business models. Hear real-world success stories and discover how companies are leveraging digital threads to stay competitive.
Join host Usaid in this episode of InternView talking with Markus Bell, SAP's Global Head of STAR (Student Training and Rotation), to explore the comprehensive world of SAP's STAR program. With over 20 years at SAP, Markus shares how this program has produced over 3,000 graduates, including two current board members who started their careers as STAR students. Discover what sets this program apart and learn how they operate across 14 countries, offering students real-world experience through customer interactions while developing both technical and soft skills.
I am joined by Melanie Kruger, one of the best people leaders that I ever had the chance to work with. She has deep understanding of helping to scale Salesforce ISVs of all sizes. She actually found her way into the Salesforce ecosystem via networking between her husband and J Manning, bringing her to the Head of People at Conga.I got to work with Melanie twice at Conga and TaskRay and was so impressed with how she helped set culture and nurture culture so the companies could grow. Melanie shares that when she joined Conga, lots of people were generalists - Conga had a number of Business Analysts that did everything customer facing - Sales, CS, and Support. This can be a really good model of ISVs early on, but eventually specialization is required. Something similar happened at TaskRay and one of their BAs was Jon Barlow who is now a top tier enterprise AE in the ecosystem.We talk about culture and how it shifts over time, sharing her experience with Red Canary. We explore hiring pitfalls for early-stage ISVs and the importance of job descriptions. We go deep on this topic because it is so, so important to align expectations and help secure top talent as well as touching on some creative perk ideas for employees, like “two weeks to infinity”.It was a lovely conversation that blended business lessons and life lessons. This episode is brought to you by Tequity Advisors . Tequity Advisors is a global sell-side M&A advisory firm with core expertise in SaaS and ISVs, Salesforce, ServiceNow, SAP, Microsoft, all things Data and AI, and the hyper scaler MSP cloud ecosystems with a focus on the Salesforce ecosystem and beyond!
Recorded across India, Seattle, Bay Area, and Berlin — the XTraws decode the month's biggest AI shifts in a two-part global roundup.
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Nesrine Changuel helped build Spotify, Google Chrome, and Google Meet. Her work has helped her discover the importance of emotional connection in building successful products. At Google, she served as a dedicated “delight PM,” a role specifically focused on making products more delightful. She recently published Product Delight, a book that provides a practical framework for creating products that serve both functional and emotional needs. Based in Paris, she now coaches founders and CPOs on implementing delight strategies in their organizations.What you'll learn:1. Why delight is a business strategy, not just “sprinkling confetti” on top of functionality2. How to identify emotional motivators that drive product retention3. The 50-40-10 rule for balancing delight in your roadmap4. The 4-step delight model5. The origin story of Spotify's Discover Weekly6. Why B2B products need delight just as much as B2C products7. How to get buy-in from skeptical leaders who think delight is a luxury—Brought to you by:DX—The developer intelligence platform designed by leading researchers: https://getdx.com/lennyJira Product Discovery—Confidence to build the right thing: https://atlassian.com/lennyLucidLink—Real-time cloud storage for teams: https://www.lucidlink.com/lenny—Transcript: https://www.lennysnewsletter.com/p/a-4-step-framework-for-building-delightful-products—My biggest takeaways (for paid newsletter subscribers): https://www.lennysnewsletter.com/i/174199489/my-biggest-takeaways-from-this-conversation—Where to find Nesrine Changuel:• LinkedIn: https://www.linkedin.com/in/nesrinechanguel/• Newsletter: https://nesrinechanguel.substack.com/• Website: https://nesrine-changuel.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Nesrine and product delight(04:56) Why delight matters(09:17) What makes a feature “delightful”(12:29) The three pillars of delight(13:03) Pillar 1: Removing friction (Uber refund example)(15:07) Pillar 2: Anticipating needs (Revolut eSIM example)(17:21) Pillar 3: Exceeding expectations (Edge coupon example)(18:35) The “confetti effect” and when it actually works(22:02) B2B vs. B2C: Why all products need emotional connection(29:52) The Delight Model: A 4-step framework(30:57) Step 1: Identifying user motivators (functional and emotional)(33:55) Step 2: Converting motivators into product opportunities(34:46) Step 3: Identifying solutions with the delight grid(36:46) Step 4: Validating ideas with the delight checklist(40:22) The Delight Model summarized(42:18) The importance of familiarity (Spotify Discover Weekly story)(45:21) Real examples: Chrome's tab management solution(51:32) Google Meet's solution for “Zoom fatigue”(55:02) Getting buy-in from skeptical leaders(59:39) Prioritizing delight: The 50-40-10 rule(1:02:41) Creating a culture of delight in your organization(1:06:45) The habituation effect(1:08:15) When delight goes wrong: Apple reactions example(1:10:21) How delight motivates product teams(1:12:24) Lightning round and final thoughts—Referenced:• Spotify: https://open.spotify.com/• Linear: https://linear.app/• How Linear builds product: https://www.lennysnewsletter.com/p/how-linear-builds-product• Jira: https://www.atlassian.com/software/jira• Asana: https://asana.com/• Monday: https://monday.com/• The Product Delight Model: https://nesrinechanguel.substack.com/p/the-product-delight-model• Revolut: https://www.revolut.com/• How Revolut trains world-class product managers: The “local CEO” model, raw intellect over experience, and a cultural obsession with building wow products | Dmitry Zlokazov (Head of Product): https://www.lennysnewsletter.com/p/how-revolut-trains-world-class-product-managers• Microsoft Cashback: https://www.microsoft.com/en-us/edge/features/shopping-cashback• Superhuman's secret to success: Ignoring most customer feedback, manually onboarding every new user, obsessing over every detail, and positioning around a single attribute: speed | Rahul Vohra (CEO): https://www.lennysnewsletter.com/p/superhumans-secret-to-success-rahul-vohra• Brian Chesky's secret mentor who died 9 times, started the Burning Man board, and built the world's first midlife wisdom school | Chip Conley (founder of MEA): https://www.lennysnewsletter.com/p/chip-conley• Workday: https://www.workday.com/• SAP: https://www.sap.com/• ServiceNow: https://www.servicenow.com/• Salesforce: https://www.salesforce.com/• GitHub: https://github.com/• Atlassian: https://www.atlassian.com/• Snowflake: https://www.snowflake.com/• Data Superheroes: https://www.snowflake.com/en/data-superheroes/• Google Meet: https://meet.google.com/• Andy Nesling on LinkedIn: https://www.linkedin.com/in/andynesling/• Matic: https://maticrobots.com/• Diego Sanchez's (Senior Product Manager at Buffer) post on LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:7365014292091346945/• Miro: https://miro.com/• Arc browser: https://arc.net/• Competing with giants: An inside look at how The Browser Company builds product | Josh Miller (CEO): https://www.lennysnewsletter.com/p/competing-with-giants-an-inside-look• Migros Supermarket: https://www.migros.ch/• The rise of Cursor: The $300M ARR AI tool that engineers can't stop using | Michael Truell (co-founder and CEO): https://www.lennysnewsletter.com/p/the-rise-of-cursor-michael-truell• Building Lovable: $10M ARR in 60 days with 15 people | Anton Osika (CEO and co-founder): https://www.lennysnewsletter.com/p/building-lovable-anton-osika• Linear's secret to building beloved B2B products | Nan Yu (Head of Product): https://www.lennysnewsletter.com/p/linears-secret-to-building-beloved-b2b-products-nan-yu• Suno: https://suno.com• Snapchat: https://www.snapchat.com/• Use Reactions, Presenter Overlay, and other effects when videoconferencing on Mac: https://support.apple.com/en-us/105117• Dr. Lipp: https://drlipp.com/• How to be the best coach to product people | Petra Wille (Strong Product People): https://www.lennysnewsletter.com/p/how-to-be-the-best-coach-to-product• The Great American Baking Show: https://www.imdb.com/title/tt21822674/• Le Meilleur Pâtissier: https://en.wikipedia.org/wiki/Le_Meilleur_P%C3%A2tissier• The Upside on Amazon Prime: https://www.amazon.com/gp/video/detail/amzn1.dv.gti.3cb8500f-31af-9f4f-5dec-701e086d58e8• The Intouchables: https://www.imdb.com/title/tt1675434/• Yoyo stroller: https://www.stokke.com/USA/en-us/category/strollers/yoyo-strollers• UppaBaby strollers: https://uppababy.com/strollers/—Recommended books:• Product Delight: How to Make Your Product Stand Out with Emotional Connection: https://www.amazon.com/Product-Delight-Stand-Emotional-Connection-ebook/dp/B0FGZ93D9Y/• Factfulness: Ten Reasons We're Wrong About the World—and Why Things Are Better Than You Think: https://www.amazon.com/Factfulness-Reasons-World-Things-Better/dp/1250107814• STRONG Product Communities: The Essential Guide to Product Communities of Practice: https://www.amazon.com/STRONG-Product-Communities-Essential-Practice/dp/3982235189/r—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com
In dieser Episode haben wir einen ganz besonderen Gast: Herbert Fromme, einer der profiliertesten und bestinformierten Journalisten der Versicherungsbranche. Mit jahrzehntelanger Erfahrung – unter anderem bei Reuters, der Financial Times Deutschland, der Süddeutschen Zeitung und als Gründer des Versicherungsmonitors – analysiert Herbert messerscharf, was die Assekuranz aktuell bewegt.Gemeinsam mit den Hosts Alexander Bernert, Sebastian Langrehr und Simon Moser spricht Herbert Fromme heute darüber, wie die Versicherungsbranche mit Themen wie Digitalisierung, KI, Konsolidierung und Kostendruck umgeht – und warum das oft an der Oberfläche mehr brodelt, als man denkt. Er nimmt kein Blatt vor den Mund: Herausforderungen im Vertrieb, technologische Schulden, ein starker Fachkräftemangel und der dringende Handlungsbedarf in den Chefetagen sind nur einige der spannenden Themen, die auf den Tisch kommen.Euch erwartet ein ehrlicher, manchmal auch provokanter Blick hinter die Kulissen: Was macht die Versicherungsbranche aktuell aus – und was muss sich dringend ändern, damit sie zukunftsfähig bleibt? Außerdem erfahrt ihr, warum Herbert Fromme beinahe Pfarrer oder Pilot geworden wäre und welche berühmten letzten Worte er für die Branche bereithält.Lehnt euch zurück und freut euch auf eine Folge voller exklusiver Insights, klarer Meinungen und pointierter Analysen – viel Spaß beim Hören!Schreibt uns gerne eine Nachricht!Dieser Podcast wird von msg unterstützt. Die msg Gruppe ist führender Anbieter im Versicherungsmarkt für moderne Systemlösungen. Von Automation- über KI- und SAP- bis hin zu modernen Kommunikations- und Vertriebslösungen. Die msg bündelt moderne Technologien mit tiefem Branchen Know-How. Folge uns auf unserer LinkedIn Unternehmensseite für weitere spannende Updates.Unsere Website: https://www.insurancemondaypodcast.de/Du möchtest Gast beim Insurance Monday Podcast sein? Schreibe uns unter info@insurancemondaypodcast.de und wir melden uns umgehend bei Dir.Dieser Podcast wird von dean productions produziert.Vielen Dank, dass Du unseren Podcast hörst!
In this CPQ Podcast episode, host Frank Sohn speaks with Tarak Patel, Sr. Vice President of Product and Technology at Aleran Software, about how Aleran is bringing sustainable innovation to Configure, Price, Quote (CPQ) and digital commerce. Aleran's Connected Commerce platform is designed for mid-size manufacturers ($20M–$1B) and their channel partners. Built on headless, API-first, cloud-native architecture, the platform integrates with leading ERP systems(SAP, Epicor, Microsoft Dynamics, Infor, Acumatica and more) and CRM solutions (Salesforce, SugarCRM). It also offers native eCommerce, pre-built connectors, Avalara tax, payment gateways, and shipping integrations—helping companies move beyond spreadsheets and home-grown tools. Tarak explains how Aleran supports CTO and ETO products, with a feature- and rules-based configuration engine, plus AI-driven guided selling and automated product content generation. With low-code/no-code flexibility and an average 2-month implementation, manufacturers can achieve fast ROI. Beyond technology, Tarak shares insights on trust-based leadership, Aleran's rapid growth, and how his philosophy of “sustainable innovation” drives both the company and his personal life—including golfing with his two teenage sons.
With the looming 2027 maintenance deadline for SAP ECC 6.0, navigating digital transformations is a critical focus for many SAP customers. It's also a significant challenge. According to the 2025 ASUG Pulse of the SAP Customer Research, 47% reported migrating to SAP S/4HANA as a challenge for their enterprise. With that in mind, SAP is trying to help its customers through these challenges, complex, and resource-heavy digital transformation projects. The integrated toolchain--including SAP Signavio, SAP LeanIX, WalkMe, and SAP Cloud ALM--is aimed at assisting enterprises as they undertake SAP transformation projects. This week on ASUG Talks, we are joined by Dee Houchen, CMO of SAP Signavio and SAP LeanIX; and Kelly Downling, ASUG Director of Product Strategy. The two discussed the recent SAP Transformation Excellence Summit, where the toolchain took center stage, and how customers are leveraging these solutions to faciliate digital transformation projects. Key Insights: How SAP integrated toolchain solutions tackle different, vital aspects of digital transformation projects Examples of customers leveraging these solutions How AI integration improves the transformation projectRelated Insights Read an FAQ about the SAP Safekeeper program: https://www.asug.com/insights/your-sap-investment-unleashed-unlocking-sap-safekeeper-your-questions-answeredLearn how Carlisle Companies unified its customer experience (CX) systems: https://www.asug.com/insights/how-carlisle-unified-its-cx-systems-to-strengthen-the-carlisle-experience
Tickets are now on sale for the Australian Property Scout Summit on Saturday, November 15th at The Star in Brisbane. This is your chance to walk away with a clear, actionable game plan for 2026, renewed clarity and motivation, advanced investor strategies and the tools to level up your investing, no matter where you're at in your journey. You'll be surrounded by the APS and SAP community and hundreds of driven investors to expand and develop your circle of influence. Spots are selling fast — secure yours now here and gear up for a massive 2026!
Industrial Talk is onsite at Xcelerate 2025 and talking to Curt Chamberlain, Managing Consultant at Utility Performance Consultants about "Leveraging the EMaint solution for the Utility Market". Scott Mackenzie hosts an industrial podcast featuring Curt Chamberlain, a consultant with extensive experience in the energy and utility sectors. Chamberlain discusses his work with utilities like OG&E and a large Northeast utility, focusing on SAP implementations to cut OPEX by a billion dollars. He also details his projects with EMaint and Deep Blue, including a tight five-month implementation of EMaint for a pipeline company and a subsequent 18-month transition to EMaint's X5. Chamberlain highlights the challenges of regulatory compliance and the potential of AI in maintenance, emphasizing the need for substantial data to drive AI effectiveness. Action Items [ ] Connect with Curt Chamberlain on LinkedIn to continue the conversation. Outline Introduction and Welcome to the Podcast Speaker 1 introduces Scott Mackenzie as the host of the industrial talk podcast, highlighting his dedication to industry innovations and trends. Scott MacKenzie welcomes listeners to the podcast, emphasizing the importance of industry professionals and their contributions. Scott mentions the early morning conversation at the Accelerate conference, sponsored by Fluke Reliability. Scott promotes Fluke Reliability, encouraging listeners to visit their website for more information on asset management, maintenance, and reliability. Discussion on Autonomous Vehicles and Personal Experiences Scott and Curt discuss their experiences with autonomous vehicles, including taking one to a cigar shop and a short ride in another one. They share their thoughts on the comfort and safety of autonomous vehicles, with Speaker 2 expressing a desire to take one to the airport. Scott and Speaker 2 talk about the strange feeling of being in a car with no visible driver and the future of autonomous vehicles. Background on Curt Chamberlain Curt introduces himself as a consultant with extensive experience in the energy and utility business, particularly in maintenance and process improvement. He shares his background in the utility industry, starting in the mid-90s, and his work with various utilities, including OG and E. Curt describes his role in implementing SAP for OG and E, including payroll, maintenance, and other business systems. He mentions his recent work with a large utility in the Northeast, focusing on cutting a billion dollars in operating costs through SAP implementation. Implementation of E-Mate and Challenges Curt discusses his work with EMaint, a crude pipeline company, and the implementation of their asset management system. He describes the tight deadline and the challenges of transferring 389,000 historical work orders from the old system to E-Mate. Curt explains the regulatory requirements for maintaining historical data and the complexity of the implementation process. He shares the success of the implementation and the transition to E-Mate's new product, X5, which was pioneered by his team. Transition to Deep Blue and Current Projects Curt talks about his retirement and subsequent return to work with Deep Blue, a company in the water business. He describes the company's operations in Midland, Texas, and their role in treating and disposing of water used in hydraulic fracking. Curt explains...
Unser Partner Scalable Capital ist jetzt eine Bank und bietet euch dadurch jetzt noch bessere Konditionen. Mehr Infos findet ihr unter: scalable.capital/oaws. Brunello Cucinelli wird attackiert, H&M und Birkenstock liefern ab. Starbucks restrukturiert, Amazon und SAP haben Behörden-Ärger. Xiaomi will nach Deutschland, USA wollen vielleicht höhere Zölle auf Medizintechnik und Mark Leonard muss sich zurückziehen. Die Social-Media-Feeds sind voll mit Iced Latte Matcha und Co. Wer profitiert, wie kann man investieren? Zum Beispiel über den japanischen Teegiganten ITO EN (WKN: 888735) - wir schauen, ob es sich lohnt. EQT (WKN: A2PQ7G) will größter Private-Equity-Investor der Welt werden und KKR überholen. Kann die Aktie davon profitieren? Diesen Podcast vom 26.09.2025, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung.
OpenAI baut mit Oracle und Softbank 7-Gigawatt-Datacenter in Texas und Oracle nimmt 18 Milliarden Dollar Schulden für KI-Infrastruktur auf. Microsoft startet Publisher Content Marketplace für KI-Lizenzen. OpenAI führt ChatGPT Go in Indonesien ein und launcht Pulse-Feature für personalisierte Updates. EU eröffnet Kartellverfahren gegen SAP wegen Wartungsverträgen. Amazon zahlt 2,5 Milliarden Dollar wegen Prime-Kündigungspraktiken. YouTube reinstated gesperrte COVID- und Wahl-Channels. Tether strebt 500-Milliarden-Bewertung an. Meta verhandelt mit Google über Gemini für Werbung. Microsoft blockiert israelisches Militär wegen Massenüberwachung. Unterstütze unseren Podcast und entdecke die Angebote unserer Werbepartner auf doppelgaenger.io/werbung. Vielen Dank! Philipp Glöckler und Philipp Klöckner sprechen heute über: (00:00:00) Intro & TED-Talk Wien (00:03:17) OpenAI Stargate 7-Gigawatt-Datacenter (00:07:15) Oracle 18 Mrd. Schulden für KI (00:10:15) Microsoft Publisher Marketplace (00:12:10) OpenAI ChatGPT Go Indonesien (00:17:24) OpenAI GDP-Eval Benchmark (00:26:17) ChatGPT Pulse Feature (00:29:57) Antifa-Hoax auf Threads (00:31:12) SAP EU-Kartellverfahren (00:34:21) Amazon 2,5 Mrd. Prime-Strafe (00:36:05) Apple gegen EU-Regulierung (00:39:11) YouTube reinstated Channels (00:43:19) Tether 500 Mrd. Bewertung (00:48:17) H-1B-Visa Ausnahmen (00:49:45) Meta-Google Gemini-Deal (00:50:31) xAI Grok für 42 Cent (00:52:55) Microsoft blockiert Israel Shownotes OpenAI Teams Up With Oracle– wired Oracle: 18 Milliarden Dollar Schulden für KI-Ausbau – manager-magazin.de Microsoft plant KI-Marktplatz für Verlage mit Copilot – axios.com OpenAI: GPT-5 auf menschlichem Niveau in vielen Berufen – techcrunch.com Nach Indien: OpenAI startet günstigen ChatGPT Go-Plan in Indonesien – techcrunch.com OpenAI möchte, dass Sie Ihren Tag mit ChatGPT Pulse beginnen – theverge.com SAP: Aktie unter Druck - EU-Kartellverfahren – manager-magazin.de Amazon zahlt Rekordsumme von 2,5 Milliarden Dollar – manager-magazin.de Apple fordert Abschaffung der EU-Digitalregeln – ft.com YouTube hebt Sperren von Creators wegen COVID-19 und Wahl-Inhalten auf – thehill.com Krypto-Riese Tether strebt $500 Milliarden Bewertung an – bloomberg.com Christopher Bloomstran über Tether: Fragen zur finanziellen Situation und fehlenden Prüfungen – x.com Trump-Administration schlägt neues H-1B-Visaverfahren vor – reuters.com Meta verhandelt mit Google über Gemini zur Verbesserung von Werbemaßnahmen – theinformation.com Musk's Grok KI für US-Regierungsbehörden zugelassen – bloomberg.com Microsoft blockiert Israels Nutzung seiner Technologie zur Massenüberwachung von Palästinensern – theguardian.com
In episode 260 of our SAP on Azure video podcast we talk about the DSAG Annual congress. Last week I had the pleasure to attend the DSAG Annual congress in Bremen. DSAG is the German Speaking User Group and the annual event is the biggest and probably most relevant event for the german speaking community in Germany, Austria and Switzerland. This year was the first time, that I didn't present anything myself. I had honor of hosting our SAP with Microsoft track with great customer presentations, I attended many amazing customer sessions and I was again able to connect with lots of peers from SAP, partners and customers during the event. So today we want to recap the event and it is really great that we have Jens Hungershausen with us. Find all the links mentioned here: https://www.saponazurepodcast.de/episode260Reach out to us for any feedback / questions:* Goran Condric: https://www.linkedin.com/in/gorancondric/* Holger Bruchelt: https://www.linkedin.com/in/holger-bruchelt/ #Microsoft #SAP #Azure #SAPonAzure #DSAG #DSAG25
US President Trump is to sign executive orders at 15:30 ET (20:30 BST) on Thursday; potentially on TikTokThe White House Budget Office instructed federal agencies to prepare workforce reduction plans for potential mass layoffs amid the threat of a government shutdown, according to Politico.European bourses are lower and have recently made fresh troughs after the European Commission investigates SAP; US equity futures trade tentatively into a packed US data slate and Fed speak.USD is steady, Antipodeans lead whilst the Swiss Franc lags a touch.USTs are flat awaiting catalysts; Bunds are firmer amidst a subdued risk tone in Europe, Gilts little moved following a well-received tender.Crude is on the backfoot while XAU resumes its climb; Copper continues to build on the prior day's strength.Looking ahead, US Durable Goods (Aug), GDP Final (Q2), PCE Final (Q2), Jobless Claims, Advance Goods Trade Balance (Aug), Banxico Announcement; Speakers include Fed's Goolsbee, Williams, Schmid, Bowman, Logan, Barr, Daly, and supply from the US.Read the full report covering Equities, Forex, Fixed Income, Commodites and more on Newsquawk
Hij is vaak voorspeld. Door autojournalisten, door analisten. Telkens wist Elon Musk hem te ontwijken, maar nu lijkt dat lastig. Techbedrijf Xiaomi, slechts een jaar bezig, zou dan toch echt dé Tesla-killer worden.De Chinese autobouwer wil showrooms openen in Europa en zelfs ook auto's willen bouwen op ons continent. Deze aflevering kijken we wat dat voor autobouwers (en Tesla in het specifiek) betekent. Ook duiken we in het aandeel van Xiaomi. Dat is in 12 maanden met bijna 200 procent gestegen.Hebben we het ook over Apple. Dat wil dat Brussel de regels aanpast. Volgens eigen zeggen is de wet digitale markten niet goed voor gebruikers, maar het lijkt er op dat Apple vooral zelf last heeft van de wet.Intel heeft op zijn beurt weer wat nodig van Apple. Geld en een samenwerking om precies te zijn. Rupsje Nooitgenoeg wil namelijk nog meer centjes bij (oud) klanten ophalen.Verder bespreken we het onderzoek dat Brussel doet naar SAP, een Amerikaans onderzoek naar Philips en hun concurrenten, TKH dat iets afsplitst (of toch niet) en je hoort meer over Trump die 'gesaboteerd' wordt. See omnystudio.com/listener for privacy information.
Join Jonathan Guiney and Brendon Russ on Reliability Radio as they welcome Andy Hancock from SAP to discuss the transformative impact of artificial intelligence on enterprise asset management. Andy explains how SAP is leveraging AI—from its early predictive analytics library to its new digital assistant, Joule—to fundamentally change how users interact with the system. The conversation delves into the three phases of SAP's AI strategy: a “help me” function for new users, an advanced “decision support” phase that pulls insights from multiple systems, and the future of autonomous workflows that run in the background. Andy also addresses the critical role of data quality and the importance of a well-executed change management plan. This episode offers a clear roadmap of how AI is becoming a core, mainstream feature that will simplify processes, reduce screen time, and empower maintenance teams to make more accurate decisions, quicker.
Josep Prats, gestor de Abante Asesores, analiza las acciones de Philips, Siemens Healthinneers, SAP, Heildelberg Materials, H&M, Dassault Systemes, ING, UniCredit, BBVA y Sabadell.
Die EU-Kommission ermittelt gegen SAP wegen möglicher Wettbewerbsverstöße. Und: Engpässe bei Germanium aus China drohen Europas Industrie stark zu belasten.
In this episode of Future Finance, Hosts Glenn Hopper and Paul Barnhurst sit down with Franz Faerber, Co-founder and CTO of Everest Systems, and one of the key minds behind SAP HANA. Franz shares his remarkable journey from leading SAP's real-time database revolution to building Everest, a next-generation ERP platform designed from the ground up to embrace AI and modern business needs. Franz Faerber is the Co-founder and CTO of Everest Systems, a next-gen AI-native ERP company. Before Everest, Franz spent over 26 years at SAP, where he served as Executive VP of Technology and was the original architect behind SAP HANA, one of the most advanced in-memory databases in the world. His work helped transform data processing and analytics for thousands of global enterprises. Now, at Everest, he is on a mission to revolutionize ERP from the ground up, embracing AI and agile development to tackle the inefficiencies of traditional systems.In this episode, you will discover:Why the ERP space is finally ready for disruption, and how Everest is leading that charge.How Everest built a fully functional inventory management system in just four months without writing a single line of code.The role of AI in accelerating ERP development, reducing costs, and enabling mass personalization.Why Franz believes the future of ERP lies in integration, automation, and adaptability.Franz Faerber's insights offer a compelling vision for the future of ERP, one where AI, speed, and simplicity are no longer optional but essential. His journey from SAP HANA to Everest showcases what's possible when innovation meets experience. Follow Franz:LinkedIn - https://www.linkedin.com/in/franz-faerber/Company - https://everest-systems.comJoin hosts Glenn and Paul as they unravel the complexities of AI in finance:Follow Glenn:LinkedIn: https://www.linkedin.com/in/gbhopperiiiFollow Paul:LinkedIn - https://www.linkedin.com/in/thefpandaguyFollow QFlow.AI:Website - https://bit.ly/4i1EkjgFuture Finance is sponsored by QFlow.ai, the strategic finance platform solving the toughest part of planning and analysis: B2B revenue. Align sales, marketing, and finance, speed up decision-making, and lock in accountability with QFlow.ai. Stay tuned for a deeper understanding of how AI is shaping the future of finance and what it means for businesses and individuals alike.In Today's Episode:[02:18] - Meet Franz Faerber[03:53] - The SAP HANA Revolution[09:00] - Leaving SAP for Everest[10:39] - Why Build a New ERP?[18:36] - Dev & Release Cycles at Everest[21:20] - What Sets Everest Apart[25:48] - Leadership & Vision[29:32] - Chess, Books & Strategy[33:20] - Final Thoughts
When Brian was preparing to head off to college, his dad asked him what he wanted to do with his life. Without hesitation, Brian said, “I want to play ball.” His dad looked him straight in the eye and replied, “Son, you're not Mickey Mantle. What are you going to do with your life?” Brian's dad had started in the mailroom at IBM and worked his way up to installing SAP systems worldwide, often away from home. The moments Brian cherished most with him were simple-going to nurseries together, spreading mulch, and working in the yard. Those experiences inspired Brian to pursue landscape horticulture at NC State. On his very first day of class, a professor told students, “Starting salary: $17,500. If you're here for money, there's the door.” Brian thought, that's $17,500 more than I have - let's go. The summer before graduation, Brian worked in Wilmington under a boss known for yelling and belittling his crew. Deflated, he returned to campus, questioning his future. A friend suggested, “Why don't you start your own business?” Brian remembered an RFP project in Professor Stu Warren's class, where he created a mock company—named Yardnique. It was the best grade Brian ever received in landscape horticulture, and Professor Warren's feedback was simple but powerful: “Great name.” At 21, Brian turned that project into reality. With nothing more than a stack of flyers and a mission to treat others the way you want to be treated, he launched Yardnique, envisioning just five employees. As the company grew, Brian was honored in 2012 with the Triangle Business Journal's 40 Under 40 Award, recognizing Yardnique's early impact. Today, nearly 29 years later, Yardnique operates over 42 locations with 2,500 employees across North Carolina, South Carolina, Florida, Georgia, Tennessee, and Alabama. Brian's journey began with a question from his dad, and has become a lifelong mission of building teams, impacting lives, and leading with purpose.
In this episode, Greg Schaffer welcomes Christopher Carter, Chairman and CEO of Approyo, for a dynamic conversation about SAP, cybersecurity, and leadership. Chris shares his journey from early days at Coca-Cola to building a successful SAP consulting business, discusses key risks in SAP environments, and explores how AI is shaping threat detection. From monitoring legacy systems to helping clients bounce back from breaches, Chris brings both technical insight and human perspective—plus a little inspiration from Rocky Balboa. A must-listen for anyone navigating enterprise tech, mid-market security, or leadership in the digital age.
Simon and Dan kick off a two-part deep dive into 50 Ways to Invest in the AI Revolution. From the obvious giants to under-the-radar plays you may not have considered, they explore how AI touches everything from chips and cloud to healthcare, cybersecurity, and even utilities. Along the way, they drop dozens of tickers and ETFs across multiple subsectors—some household names, some you’ll be hearing for the first time. If you’ve ever wondered how to get AI exposure beyond just NVDA, this episode is packed with ideas. Tickers discussed:Semis & equipment: NVDA, AMD, ASML, TSM, AVGO, ARM, MU, AMAT, SMH, CHPS.TOHyperscalers / platforms: MSFT, AMZN, GOOGL, META, QQQ, CLOUPure-play AI software/models: PLTR, SOUN, ZXLK.TOEnterprise software with AI: ADBE, CRM, ORCL, SAP, NOWData-center REITs: EQIX, DLR Check out our portfolio by going to Jointci.com Our Website Our New Youtube Channel! Canadian Investor Podcast Network Twitter: @cdn_investing Simon’s twitter: @Fiat_Iceberg Braden’s twitter: @BradoCapital Dan’s Twitter: @stocktrades_ca Want to learn more about Real Estate Investing? Check out the Canadian Real Estate Investor Podcast! Apple Podcast - The Canadian Real Estate Investor Spotify - The Canadian Real Estate Investor Web player - The Canadian Real Estate Investor Asset Allocation ETFs | BMO Global Asset Management Sign up for Fiscal.ai for free to get easy access to global stock coverage and powerful AI investing tools. Register for EQ Bank, the seamless digital banking experience with better rates and no nonsense.See omnystudio.com/listener for privacy information.
“We're in the business of change – selling change and then delivering it.” - Gordon Donovan, Vice President Research - Procurement & External Workforce, SAP In an era of overlapping crises, procurement faces fast-evolving challenges… and opportunities. Senior leaders are tasked with not only keeping the engine running but also building resilient, future-facing teams that thrive in complexity. The recently published SAP Economist Impact research report, “The Resilient Edge: Procurement in an Era of Polycrisis,” provides a data-driven lens on what the next three to five years may hold, especially as outsourcing, skills, and technology reshape operating models. To dig into this new research, Philip Ideson welcomes Gordon Donovan, Vice President Research - Procurement & External Workforce at SAP, back to the show. Gordon combs through insights on what is driving procurement decision-making, current confidence in category management, and the practical implications of surging contingent workforce and outsourcing activity. Whether you want to understand why risk management is lagging, how AI will drive operating model transformation, or where procurement should focus next, Gordon brings both the latest data and his own hard-won advice for CPOs. In this episode, Gordon discusses how this latest research from SAP can help procurement: Identify how leaders' priorities are aligning for the first time in four years Rethink the value proposition beyond cost savings and communicate it upstream Advance risk management beyond basic compliance, especially in category strategies Harness outsourcing and the contingent workforce as proactive transformation levers Prioritize the right skills, even those that rarely make the official list Links Gordon Donovan on LinkedIn Procurement's Path Through an Era of Polycrisis Visit the SAP Website Subscribe to This Week in Procurement Subscribe to Art of Procurement on YouTube
“Send us a Hey Now!”We went back to racing after a week off and it was a return to the streets of Baku for the Azerbaijan GP.Was it a banger or a bore?Well that seems to depend on who you ask, but it had a whole host of talking points especially the qualifying session and a boat load of stats for Sap to get his teeth into.The flow will be...1) News & SocialAll the best bits from both the sports news out there as well as what caught our eye on the various social channels2) Brian's Video Vault https://www.youtube.com/watch?v=fkFJif8jz5c. “This is impossible!”
Subscribe to ASUG Talks on Apple Podcasts, Overcast, and SpotifyAccording to the 2025 ASUG Pulse of the SAP Customer Research, over one-third (35%) of respondents indicated that finding employees with the internal skills necessary to manage new technology is a top organizational challenge. As SAP S/4HANA adoption, cloud migration, and the growing utility of AI become more and more critical to SAP customers, it has never been more important to find IT professionals equipped with the knowledge and expertise to spur IT innovation. In this episode of ASUG Talks, SAP education takes center stage. Shaquille Charles, a graduate of the St. Michael's Learning Academy (SMLA) SAP Veterans to Work program and a current Customer Success Manager at SAP, and Christine Aboud, CEO & Co-Owner of SMLA, join the podcast. They discuss the Veterans to Work Program, Shaquille's transition from the military to his current SAP role, and the importance of building the next generation of SAP professionals. Key InsightsRetiring IT professionals and the gaps they fill on teamsShaquille's journey from U.S. Army medic to SAP professional How SMLA develops education and equips its graduates with the skills necessary to IT success Related ContentAs Christine mentioned, register for the Dallas-Fort Worth ASUG Chapter meeting on Oct. 17Read insights from the SAP for Utilities conference keynote stageTune into last week's ASUG Talks focused on IT challenges in the oil and gas industrySubscribe to ASUG Talks on Apple Podcasts, Overcast, and Spotify
Chris Carter is a dynamic entrepreneur, four-time best-selling author, and global thought leader in SAP and artificial intelligence. As the founder of multiple companies--Approyo, MugatuAI, and Charging Bunny--Chris is known for helping businesses leverage cutting-edge technology to operate faster, smarter, and more efficiently. His companies specialize in SAP migrations, S/4HANA upgrades, AI implementation, and sustainable […]
In der heutigen Folge sprechen die Finanzjournalisten Daniel Eckert und Philipp Vetter über den ersten Handelstag von Aumovio, einen Kurssprung bei Crowdstrike und Rekorde am laufenden Band. Außerdem geht es um Continental, SAP, Aixtron, Ströer, Salesforce, Microsoft, Semiconductor Manufacturing International Corp (SMIC), ASML Holding Wir freuen uns über Feedback an aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter. Hier bei WELT: https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html. Der Börsen-Podcast Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html
Very few situations call for a one-size-fits-all approach, especially ERP. However, many businesses aren't aware of the options they have for right-sizing their technology solutions. This means they may try to force the wrong ERP into their unique framework or purchase large, expensive solutions only to use a fraction of the system. During this special event, SAP partner, Navigator Business Solutions, and the independent experts at ERP Advisors Group will help businesses navigate the complicated process of identifying the right ERP and avoid the trap of “one-size-fits-all.”Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup
⇨ Industry Era calls Carter one of the top 10 SAP experts in the world."⇨ CRN named Carter and Approyo one of the "Top 10 Cloud Providers to watch," a⇨ Mirror Review also selected Carter as "One of the Top 20 Business Leaders to Follow in SAP" ⇨ Entrepreneur Magazine calls Carter the “Best thing to ever happen to Approyo.”⇨ Magnate View Magazine called Carter one of the top "5 Most advanced Cloud solution providers."Entrepreneurs come to Carter and his companies, Approyo, MugatuAI, Charging Bunny, etc., looking for the answers to questions like:1) How can my business migrate to SAP?2) How can we save time and money with this migration?3) How can my business become stronger on S/4?As such, these firms have the great fortune of helping SAP-run companies achieve "Faster, stronger, more stable company" status.✔️ Scale your SAP landscape while reducing complex code and staff✔️ Generate a S/4 upgrade scenario with a team of experts✔️ Increase productivity while reducing cost and complexity And many more...Since 2011, Carter's has worked with companies in over 55+ different industries. His advice has been featured in Inc., Forbes, ASUG.com, TechTarget, Entrepreneur, CRN, and many other publications around the world. Connect with Chris here:https://www.linkedin.com/in/christopher-carter-885159/https://www.facebook.com/profile.php?id=100086318521186https://www.instagram.com/christophermcartertechceo/www.Approyo.comDon't forget to register for our "LinkedIn Client Journey" Workshop here:https://www.thetimetogrow.com/the-linkedin-client-journey-workshop
In der heutigen Folge sprechen die Finanzjournalisten Daniel Eckert und Nando Sommerfeldt über den Aumovio-Move, die Puma-Explosion und Aufhorchen bei ASML. Außerdem geht es um SAP, Continental, Adidas, CVC Capital Partners, Lyft, Alphabet, Tesla, SMIC, Manchester United, Uber und Invesco Russell 2000 ETF (WKN: A0RGCT) Wir freuen uns über Feedback an aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter. Hier bei WELT: https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html. Der Börsen-Podcast Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html
Christopher Davis, CIO at The Tile Shop, joins host Shane O'Neill for this CIO Leadership Live interview. They discuss the challenges and strategies in the home improvement sector, as well as the importance of cloud migration, AI integration, and technologies to enhance the customer experience. This episode is sponsored by DataXstream, which develops AI-enabled sales execution from order to delivery for SAP. Its flagship platform simplifies and streamlines complex sales order processes, which helps your company deliver exceptional customer experiences. For more information, visit them online at DataXstream.com. Featuring Christopher Davis: https://www.linkedin.com/in/cmdavis And host Shane O'Neill: https://www.cio.com/profile/shane-oneill/
The week began with major news from Oracle, announcing its fiscal 2026 Q1 results. In other news, SAP announced it has completed the acquisition of SmartRecruiters, a provider of enterprise-grade talent acquisition software. In more expansion-related news, Qlik announced the upcoming availability of the Qlik Cloud Canada region on Amazon Web Services (AWS). Finally, Salesforce announced the Winter '26 Release, rolling out hundreds of powerful AI, data, and automation advancements, generally available starting October 13th.Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup
Highlights00:12 — Now on the Cloud Wars Top 10 growth chart, this is one of the great representations of this greatest growth market the world has ever known, and for about the sixth or seventh straight quarter, Google Cloud emerges as the world's hottest major cloud vendor, 32% growth, but Oracle and Microsoft were also rocking recently, and it overall shows a picture of enormous growth here.00:37 — Of the Cloud Wars Top 10 companies, only one, that was SAP, reported declining growth rate from Q1 to Q2, all the others went up. So let's take a look at those. As I said, Google Cloud up 32% to 13.6 billion, Snowflake, the smallest company on the Cloud Wars Top 10, also up 32% to 1.1 billion. Oracle was up 28% to 7.2 billion.AI Agent & Copilot Summit is an AI-first event to define opportunities, impact, and outcomes with Microsoft Copilot and agents. Building on its 2025 success, the 2026 event takes place March 17-19 in San Diego. Get more details. 01:03 — Those are nice numbers. But the big thing for Oracle is it has had just an absolutely explosive RPO. Oracle's RPO is $455 billion. Microsoft, another remarkable quarter growth rate of 27% of $46.7 billion. Now it's interesting that the quarter before that, Microsoft's growth rate was 20% so it went from 20 to 27. Google Cloud over the last two quarters, went from 28% to 32%.02:09 — Then if we look at AWS, 17.5% to 30.9 billion, excellent numbers, and in any, just about any other industry that would be seen as by far the best. But look at this growth rate, 17.5% for AWS, 27% for Microsoft, one of its major competitors, 32% growth rate, almost twice as high as AWS for Google Cloud. Yes, AWS is big, but it doesn't account for almost like a 2X difference there.03:47 — I think what we see with Google Cloud now that it's established themselves as a very high flyer here, but I think we're going to see Oracle to keep moving up. Microsoft, at the size of its revenue base, to grow 27% is extraordinary. Visit Cloud Wars for more.
In der heutigen Folge sprechen die Finanzjournalisten Daniel Eckert und Philipp Vetter über Rekordstände an den US-Börsen, die neue Meme-Aktie Unterhaching und Musks mangelhafte Diversifikation. Außerdem geht es um Rheinmetall, Leonardo, Thyssenkrupp Marine Systems, Lockheed Martin, Infineon, Siemens Energy, Gold, Silber, ASML Holding, SAP, Alphabet, Invesco S&P500 ETF (WKN: A1CYW7) und iShares S&P 500 EUR Hedged ETF (WKN: A1C5E9). Die Tickets zum Finance Summit am 17. September bekommt ihr 40 Euro günstiger – aber nur mit dem exklusiven Code AAA2025, der ihr unter dem folgenden Link eingeben müsst: https://veranstaltung.businessinsider.de/BN5aLV Außerdem könnt ihr unter diesem Link euer Depot hochladen – und mit etwas Glück wird kein Geringerer als Christian W. Röhl euer Depot beim Summit checken und optimieren. https://form.jotform.com/Product_Unit/formular-finance-summit-depot-check Wir freuen uns über Feedback an aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter. Hier bei WELT: https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html. Der Börsen-Podcast Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html
SANS Internet Stormcenter Daily Network/Cyber Security and Information Security Stormcast
Microsoft Patch Tuesday As part of its September patch Tuesday, Microsoft addressed 177 different vulnerabilities, 86 of which affect Microsoft products. None of the vulnerabilities has been exploited before today. Two of the vulnerabilities were already made public. Microsoft rates 13 of the vulnerabilities are critical. https://isc.sans.edu/diary/Microsoft%20Patch%20Tuesday%20September%202025/32270 Adobe Patches Adobe released patches for nine products, including Adobe Commerce, Coldfusion, and Acrobat. https://helpx.adobe.com/security/security-bulletin.html SAP Patches SAP patched vulnerabilities across its product portfolio. Particularly interesting are a few critical vulnerabilities in Netweaver, one of which scored a perfect 10.0 CVSS score. https://onapsis.com/blog/sap-security-notes-september-2025-patch-day/
I sat down with Leo de Araujo, Head of Global Business Innovation at Syntax Systems, to unpack a problem every SAP team knows too well. Years of enhancements and quick fixes leave you with custom code that nobody wants to document, a maze of SharePoint folders, and hard questions whenever S/4HANA comes up. What does this program do. What breaks if we change that field. Do we have three versions of the same thing. Leo's answer is Syntax AI CodeGenie, an agentic AI solution with a built-in chatbot that finally treats documentation and code understanding as a living part of the system, not an afterthought. Here's the thing. CodeGenie automates the creation and upkeep of custom code documentation, then lets you ask plain-language questions about function and business value. Instead of hunting through 40-page PDFs, teams can ask, “Do we already upload sales orders from Excel,” or “What depends on this BAdI,” and get an instant explanation. That changes migration planning. You can see what to keep, what to retire, and where standard capabilities or new extensions make more sense, which shortens the path to S/4HANA Cloud and helps you stay on a clean core. We also talk about how this is delivered. CodeGenie runs on SAP Business Technology Platform, connects through standard APIs, and avoids intrusive add-ons. It is compatible with SAP S/4HANA, S/4HANA Cloud Private Edition through RISE with SAP, and on-premises ECC. Security comes first, with tenant isolation for each customer and no custom code shared externally or used for AI model training. The result is a setup that respects enterprise guardrails while still giving developers and architects fast answers. Clean core gets a plain explanation in this episode. Build outside the application with published APIs, keep upgrades predictable, and innovate at the edge where you can move quickly. CodeGenie gives you the visibility to make that real, surfacing what you actually run today and how it ties to outcomes, so you can design a migration roadmap that fits the business rather than guessing from stale documents. Leo also previews the Gen AI Starter Pack, launching September 9. It bundles a managed, model-flexible platform with workshops, use-case ideation, and initial builds, so teams can move from curiosity to working solutions without locking themselves into a single provider. Paired with CodeGenie and Syntax's development accelerators, the Starter Pack points toward something SAP leaders have wanted for years, a practical way to shift from in-core customizations to clean-core extensions with much less friction. If you are planning S/4HANA, balancing hybrid and multi-cloud realities, or simply tired of tribal knowledge around critical programs, this conversation is for you. We get specific about how CodeGenie works, where it saves time and cost, and how Syntax is shaping a playbook for AI that helps teams deliver results they can trust. ********* Visit the Sponsor of Tech Talks Network: Land your first job in tech in 6 months as a Software QA Engineering Bootcamp with Careerist https://crst.co/OGCLA
WBSRocks: Business Growth with ERP and Digital Transformation
Send us a textThe enterprise software landscape is rapidly evolving with a wave of AI-driven innovations, strategic acquisitions, and product updates designed to enhance automation and business agility. Precisely strengthened its Automate SAP Data API with new enhancements, while SAP showcased its Joule-powered AI capabilities to deepen enterprise intelligence. SC Codeworks rolled out updates to its warehouse management system, and WaveMaker debuted a marketplace for prefabricated app building blocks to accelerate low-code development. In a major move, Braze announced its agreement to acquire OfferFit, expanding its personalization capabilities, while AVEVA and ServiceNow revealed a new partnership aimed at integrating industrial and digital workflows. BMC introduced generative AI innovations to unlock greater value from enterprise data, and Certinia detailed its Spring 2025 release with fresh product enhancements. Laserfiche unveiled new generative AI features, and Make launched Make AI Agents, bringing real-time intelligence to no-code automation—collectively underscoring how AI and automation are reshaping the next chapter of enterprise technology.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Background Soundtrack: Away From You – Mauro SommFor more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.