Podcasts about RPA

CTV advertising may come with its share of acronyms and moving parts, but about 70% of advertisers say they plan to increase their investment in it, according to the latest industry survey from Premion. Blake Hebert, Premion's Sr Dir. of Publisher Operations, isn't surprised by that momentum. But he also knows marketers still face challenges like complexity. In Ep. 49, he talks about where the medium stands today—and how Premion is helping simplify the path for local and mid-market advertisers. Blake, who just welcomed baby #2, returned to work to help introduce Premion's baby #4 — that latest CTV survey done with Advertiser Perceptions. And no one's crying about this one: only 1% of respondents said they expect to decrease their CTV budgets.  With a rare perspective from being hands on across the buy side and sell side, from agency life at RPA to roles at Hulu and SpotX/Magnite, Blake now has a front-row seat to what's coming from publishers and platforms. He shares those insights back with internal teams and advertisers to make the CTV landscape easier to navigate. And with us in this conversation. What advertisers are learning, and what Blake explains particularly well, is that success in CTV isn't just about shifting dollars into streaming. It's about understanding how consumers actually watch content today. He was spot on: “Consumers don’t decide to watch linear or stream; they just watch…. And they're not just in one place. I'll watch Amazon Prime and then flip back over to my Hulu app.” So, advertisers have to be spot on everywhere, too, which is exactly why marketers are increasingly planning around “total TV” or converged video strategies instead of separating traditional television and streaming into different buckets. Of course, this new world can feel like a maze. Fragmentation, walled gardens, and measurement challenges are still very real issues. Blake walks us through how platforms like Premion try to simplify that complexity by aggregating inventory across multiple streaming partners and layering in data that helps advertisers reach audiences efficiently. They’re especially focused on supporting local and mid-market advertisers who can now enjoy similar strategies and tactics as the big holding company agencies. Another takeaway is about targeting. In digital advertising, the instinct is often to target audiences down to the smallest possible segment. But Blake makes the case that hyper-targeting can sometimes backfire, or just lose some efficiency, especially in smaller geographic markets. His advice? Balance precision with scale. If you pile on too many audience filters, you may end up shrinking your available audience more than you intended. We also spend time talking about a topic that seems unavoidable in every media conversation right now: AI. Blake's view is pragmatic and optimistic, particularly for local advertisers who may not have access to large creative or analytics teams. So, he says: “The sooner you can embrace it and understand how to use it as a tool, the better you'll be in the long run.” In fact, he sees #AI helping smaller businesses build creative, optimize campaigns, and generate insights in ways that used to require a lot more resources. But, like taking on CTV, the world has changed! We also touch on a few trends that may shape the next phase of CTV advertising, like the growing importance of live sports in streaming environments to new opportunities emerging around gaming and smart TV engagement. The good news for me? Blake called in from his hometown of Austin, which is the home of SXSW.  Pair that with his work as president of the local Austin chapter of the American Advertising Federation and I may be very well connected for the GSD&M party and more! I know people who know people. And now we all know a little more about CTV. To keep up with the fast-changing world of TV advertising, get the insider scoop in 30 minutes flat on what's working in CTV right now and how Premion’s putting it to work. Key Moments 0:00 Changing Perceptions in CTV Advertising: Episode overview 0:41 Buy side to sell side: why Blake's perspective on CTV is different 2:00 Premion's edge: simplifying CTV for local advertisers 3:44 The headline stat: 70% growing CTV budgets — only 1% cutting 5:23 Why “linear vs. streaming” is the wrong question 7:26 Curation explained: smarter than the old ad-network model 12:02 Walled gardens don't contain consumers — and that matters 15:00 AI as an equalizer for under-resourced local advertisers 18:00 The targeting trap: how over-targeting shrinks your audience 21:02 Live sports and more new opportunities 26:09 AAF Austin Shoutout Connect with Blake Hebert and Premion Download the Advertiser Perceptions 2026 Survey Connect with E.B. Moss and Insider Interviews: With Media & Marketing Experts            LinkedIn: https://www.linkedin.com/in/mossappeal Instagram: https://www.instagram.com/insiderinterviews Facebook: https://www.facebook.com/InsiderInterviewsPodcast/ Threads: https://www.threads.net/@insiderinterviews If you enjoyed this episode, follow Insider Interviews, share with another smart business leader, and leave a comment on @Apple or @Spotify… or a tip in my jar!: https://buymeacoffee.com/mossappeal! 

In this engaging episode of MSP Business School, host Brian Doyle sits down with Shane Naugher, a pioneering figure in the world of AI and automation for MSPs. The discussion takes a deep dive into the real-world application of AI, focusing on how it can be utilized to streamline operations and deliver tangible ROI for businesses. Whether you're curious about how AI fits into your MSP strategy or eager to learn about automation opportunities, this episode delivers practical insights into what Shane calls the "mature business model" of MSPs. As the conversation unfolds, Shane shares his dual expertise as the CEO of DaZZee IT Services and founder of Innovative Automations, offering a rare glimpse into the intersection of AI, automation, and managed services. The episode explores the challenges of integrating AI into everyday business operations, shedding light on how AI-enabled automations can transform traditional processes, particularly in professional services and industries reliant on legacy systems. Shane shares valuable experiences and success stories, highlighting key automation opportunities and the significance of partnering with trusted AI advisors to navigate the rapidly evolving tech landscape. Key Takeaways: Practical AI Application: Understanding the difference between shiny AI tools and meaningful automation that drives business outcomes. Industry-Specific Automation: How different sectors, particularly professional services, can benefit from AI to achieve significant ROI. The Role of APIs: Leveraging open APIs and traditional RPA platforms for connecting disparate business applications and optimizing workflows. Partnership Model: The importance of MSPs partnering with AI and automation specialists to provide comprehensive client solutions. Strategic AI Conversations: Encouraging MSPs to lead AI integration discussions with clients to maintain a competitive edge. Guest Name: Shane Naugher LinkedIn page: https://www.linkedin.com/in/shanenaugher/ Company: Innovative Automations / DaZZee IT Website: https://innovativeautomations.ai/ / https://dazzee.com/ Show Website: https://mspbusinessschool.com/ Host Brian Doyle: https://www.linkedin.com/in/briandoylevciotoolbox/ Sponsor vCIOToolbox: https://vciotoolbox.com  

Hoy 1 de marzo comienza un nuevo mes, y con él llega una nueva oportunidad de escuchar a grandes sabios en RPA, en tu programa de historia y viajes favorito, “Un buen día para viajar”... Entre ellos está Alberto Campa que una vez más abre el trayecto radiofónico con sus viajes por el mundo y nos lleva a una ciudad muy atractiva, cercana y en cierto modo exótica, la gran ciudad de Marrakech, con sus intrincadas calles, su gran plaza, sus mercados y por supuesto sus gentes y su buena gastronomía… Seguidamente llegan los viajes por España y nos acercamos a la provincia de Zaragoza en Aragón para visitar una hermosa y riquísima población llena de historia y arte, Uncastillo, toda una maravilla para los sentidos, y serán nuestros guías por la población su alcaldesa Teresa Pueyo, y el técnico de turismo Jesús Zarralanga que nos lo contarán todo con detalles… Llegará Grandes Personajes de la Historia y nos quedamos en España, en el apasionante siglo XIX para conocer la apasionante vida de un personaje clave y trascendental de ese activo siglo, la inmensa figura del liberalismo español y con un legado gigante, que no es otro que Práxedes Mateo Sagasta, nos lo cuenta todo tal vez la persona en España que más sabe sobre él, el Doctor en Historia Contemporánea por la Universidad de Zaragoza, profesor y gran especialista en Sagasta, José Luis Ollero Vallés… Y cerramos con el investigador y auténtico sabio Rolando Díez que nos traerá un recorrido por el desarrollo industrial del concejo de Mieres con datos muy relevantes, desconocidos y que no os dejarán indiferentes…dos horas de radio cultural y viajera en RPA!!!

Llega un fin de semana donde cambiamos de mes, así que Un buen día para viajar os propone que nos acompañéis en este viaje radiofónico que inicia hoy 28 de febrero, para cerrar mes, con grandes temas y colaboradores como Sara Moro que en la sección que abre el programa, de Arte por el Mundo, nos trae la exposición donde ella es comisaria “De rerum natura – de la naturaleza de las cosas” que hasta septiembre se puede ver en el Centro de Arte y Creación Industrial de La Laboral en Gijón con obras de varios autores donde la escultura, la pintura, la arquitectura se entremezclan…Víctor Guerra es quien va a continuación con la sección de caminaría para seguir charlando sobre esos Caminos Alleranos, sus variantes, sus recorridos, en definitiva, sus historias más destacadas…Francisco Borge cierra la primera hora culminando sus explicaciones sobre las características del solar de La Vega, los restos arqueológicos de gran relevancia que nos llevan a las raíces del Oviedo del Reino de Asturias y su papel destacado…gran segunda hora que inicia el coronel del Ejército retirado, doctor en Historia, profesor y socio fundador y presidente de honor de la Asociación Española de Historia Militar, Fernando Puell, que nos explicará el papel que la guerra ha tenido en la evolución humana y los principales hitos bélicos de los últimos seis siglos: desde las innovaciones tácticas que transformaron los imperios hasta las batallas que dejaron una profunda huella en generaciones enteras…y cerramos con el Doctor por la Universidad de Oviedo con la tesis 'Educación, agua y electricidad. Infraestructuras y emigración asturiana (1850 1936)' y profesor, José Manuel Prieto Fernández del Viso, que nos hablará de la importancia y de la impronta dejada por los emigrantes asturianos en el ámbito de la educación y las escuelas…dos horas de radio y viaje en RPA!!

Episode 105 starts with a startling proclamation as Mike reveals what feels like a seismic decision to pull the plug on LinkedIn. He transparently shares what's going on in his mind and heart, along with what he's reading and experiencing, that prompted this bold (and surprising) move. The episode concludes with a simple, practical sales management checklist that Mike will be working through during a large client's upcoming annual learning conference. Listen in as he briefly unpacks these Sales Management. Simplified. Fundamentals: Master the 1:1 Accountability Meeting (and the RPA progression) Get a True Hunter (DNA) in a Sales Hunting Role Identify and Address Underperformance Quickly (coach-up or out) Ensure Every Sales Rep Is Targeting a Strategic, Finite List Observe and Coach Your Salesperson (get your head out of the CRM & spreadsheets)  RESOURCES MENTIONED IN THIS EPISODE: Mike's LinkedIn post  The hospice nurse's article about the final thoughts from 300 patients It's Sales Management Malpractice to Ignore Underperformance podcast episode Just Announced: October 7 Supercharge Your Sales Leadership event _____________________________ This episode is sponsored by Pursuit Sales Solutions. If you are looking for help adding A-player talent to your team, contact Mike's friends at pursuitsalessolutions.com/weinberg

CHRISTIAN DAY | Italy v England Six Nations preview | MasterChef to RPA leader | Rugby Paper Roundup | Six Nations 2026 In this week's episode of The Rugby Paper Roundup… Assistant Editor Ben Jaycock is joined by one of rugby's most influential player voices — RPA General Secretary Christian Day — for a wide-ranging conversation that goes far beyond the pitch. From cooking under pressure on MasterChef to negotiating under pressure in rugby's corridors of power, we explore the man behind the governance role — but first, we start with the Six Nations. Following England's bruising defeat to Ireland, we assess the fallout heading into the fallow week. What questions will Steve Borthwick's squad be asking themselves after back-to-back humblings? Was the 12-match unbeaten run overhyped? And with Italy looming, is there genuine banana-skin potential? Away from Test rugby, Christian opens up on his surprise MasterChef appearance — where his passion for cooking began, how food culture has evolved in professional rugby, and whether elite sport shares traits with high-pressure kitchens. We also cover: •⁠ ⁠Cooking as a mental escape from pro rugby pressures •⁠ ⁠Signature dishes & dressing room food culture •⁠ ⁠Nutrition's evolution in the modern game •⁠ ⁠Financial fragility across the club landscape •⁠ ⁠Player welfare challenges in 2026 •⁠ ⁠Contract security & career transition support •⁠ ⁠The global calendar and player workload debate •⁠ ⁠Relationship dynamics between the RPA, RFU & Premiership Rugby •⁠ ⁠Women's player representation and professional growth •⁠ ⁠How the on-field product is evolving — collisions, breakdown and safety balance From Premiership finals to judges' tables, it's a fascinating insight into life after playing — and life at the heart of rugby's decision-making table. You can subscribe to The Rugby Paper digitally or physically for more great content via this link: https://www.therugbypaper.co.uk/subsc... OR by scanning the QR code in the top right corner. Follow us across social media for more rugby insight and analysis: X: https://x.com/TheRugbyPaper Facebook: / therugbypaper Instagram: / therugbypaper Coaching at a grassroots rugby club while juggling work, family & training? Then this is for you. The Rugby Coach Weekly Partner Club Programme helps clubs recruit, train and retain volunteer coaches — while making your coaching life easier. https://www.rugbycoachweekly.net/

KeywordsAI, agentic AI, Work Fusion, RPA, intelligent automation, compliance, machine learning, LLMs, automation, enterprise technologyEpisode SummaryAgentic AI dominated industry conversation in 2025. But in 2026, enterprise leaders are asking a harder question: How do we deploy AI agents safely, accurately, and in production environments?In this episode, Maribel Lopez speaks with Peter Cousins, CTO of WorkFusion a UiPath company, about how AI agents evolved from RPA and intelligent automation into production-ready “digital workers.” The discussion focuses on regulated industries, where explainability, auditability, and risk controls matter as much as automation gains.Rather than hype, this conversation explores what it takes to operationalize AI agents: governance frameworks, confidence thresholds, human oversight, and model risk management.Sound Bites"2025 was the big agentic AI year.""You can't just throw it in and it's good to go.""It's been great talking to you."Chapters00:00Introduction to Agentic AI and Work Fusion02:00Transitioning from RPA to AI Agents04:38Operationalizing AI Agents in Business09:21Navigating the Hype of Agentic AI12:04The Role of LLMs in Regulated Environments14:47Multi-Agent Orchestration and Collaboration17:21Improving AI Agents through Learning21:01The Importance of Non-Human Identity in AI24:06Closing Thoughts on Adopting Agentic AI

What if your treasury function could run smarter, not harder?David Mazzola, Head of Treasury at Norstella shows how a systems-first mindset turned chaotic spreadsheets into scalable, global treasury operations - and how you can do the same.David Mazzola is the Head of Treasury at Norstella, a global pharma intelligence solutions provider.Known for being “tech-obsessed,” David has led treasury transformations across insurance, tech, and pharma by embedding systems thinking into every function he touches.In this episode, David shares how a deep interest in technology shaped his unconventional path into treasury and helped him drive transformation at companies like QBE, Spotify, and now Norstella.You'll hear how he implemented treasury management systems across global teams, why many organizations fail at tech adoption, and how automation tools like RPA can radically reduce manual workloads.If you're a treasury professional looking to modernize your function - or just want to understand how to lead with systems thinking - this episode is packed with practical strategies and real-world lessons.What We Cover in This Episode:How David transitioned from banking operations into corporate treasuryEarly lessons from building treasury systems from scratch at QBEWhy many treasury functions fail at tech adoption - and how to avoid itImplementing KYRIBA across global regions and its organizational impactWhat David learned by contrasting organic treasury builds (like Spotify) with post-M&A integrations (like Norstella)How robotic process automation (RPA) helped slash 20 hours of work into 45 minutesBalancing urgency with control when building treasury infrastructure fastWhy treasury leaders must keep their eyes on liquidity, risk, and future scalingDavid's take on the future of treasury - from AI to blockchain to better B2B payment flowsYou can connect with David Mazzola on LinkedIn.---

In this episode of the Shift AI Podcast, Scott Roberts, CISO at UiPath, joins host Boaz Ashkenazy for a deep dive into how agentic AI is reshaping enterprise security and automation—both for customers and inside UiPath itself.Scott shares his 25-year security journey spanning Microsoft's early Security Response Center days (including the era that produced Patch Tuesday and the Security Development Lifecycle), product security work across Windows and Xbox, time at AWS, and leadership roles at Google where he helped build the Android Security Assurance and Pixel Security teams and the Android Monthly Security Update process. He also discusses his work in security standards across IPsec, HTML5 encrypted media, GSMA device security, and most recently, contributions to emerging agentic AI security standards.The conversation then explores UiPath's evolution from traditional RPA into a unified platform that combines deterministic automation with agentic workflows. Scott walks through a real-world healthcare billing example where agentic automation increased deduplication accuracy dramatically by handling complex, variable inputs that classic RPA struggled with—while still keeping humans in the loop and feeding outcomes back into the system to improve over time.Boaz and Scott go deep on what's changed for CISOs in the post-LLM world: the need for guardrails, identity and entitlements for AI agents, and the challenge of end users copying sensitive information into consumer AI tools. Scott explains UiPath's approach: enable adoption while using nudges and policy controls to redirect sensitive workflows into enterprise-safe environments rather than relying solely on blocks.The episode closes with an eye-opening look at UiPath's internal “agentic threat analyst” system—an orchestration of 60+ agents that can investigate SIEM alerts end-to-end, generate structured incident writeups, and compress hours of analyst work into roughly a minute and a half. Scott's future-looking takeaway: as AI models evolve beyond “read-only” into potentially “read-write” systems that can update their foundational knowledge, the acceleration could be truly mind-blowing.This episode is essential listening for security leaders, enterprise operators, and automation teams trying to understand how agentic systems change not just productivity, but the entire security operating model.Chapters[00:01] Scott's Security Journey: Microsoft, Google, Coinbase, UiPath[01:33] Security Standards Work: From IPsec to Agentic AI Standards[04:08] What UiPath Does: Process Orchestration, RPA, and Enterprise Automation[06:28] RPA vs Agentic Automation: A Healthcare Billing Deduplication Example[09:17] The Agentic Stack: Canvas, Guardrails, and the AI Trust Layer[10:31] How LLMs Change Security: Data Controls, Access, and Governance[12:14] Internal Adoption at UiPath: AI Tooling by Persona (Legal, Finance, Engineering)[13:13] Code Velocity and Security: Agents Generating Code, Agents Verifying It[15:53] Two AI Security Worlds: Orchestration Platforms vs End-User Chat Interfaces[17:11] Securing End Users: Enterprise LLMs, Nudges, and Browser-Based Controls[19:07] Sovereign AI and Data Boundaries: Keeping Data in the Right Region[21:00] Over-Permissioning Meets Agents: Why AI Makes Old Problems Obvious Fast[22:21] The Next Wave: AI Transforming the Entire SDLC End-to-End[24:53] Security Pitfalls in Agentic SDLC: Misaligned Incentives and Permissions[26:02] UiPath's Agentic Threat Analyst: 60+ Agents, SIEM to Writeup Automation[30:07] What Changes for Humans: Faster “Time to Truth” and Higher-Leverage Work[32:09] Two-Word Future: “Mind Blowing” and Read/Write ModelsConnect with Scott RobertsLinkedIn: https://www.linkedin.com/in/scottroberts6/Connect with Boaz AshkenazyLinkedIn: https://www.linkedin.com/in/boazashkenazy/Email: info@shiftai.fm

Hoy Domingo 22 de febrero tenéis otra oportunidad de escuchar a grandes sabios en Rpa, en vuestro programa de viajes e historia favorito “Un buen día para viajar”,las horas más viajeras de la radio asturiana…Alberto Campa es un fijo en las mañanas del domingo y en esta ocasión en sus viajes por todo el mundo nos abriga bien y nos lleva a la nieve, a las grandes estaciones para esquiar de todo el mundo, en España, Europa, o Asia y es que la nieve siempre es una referencia viajera de primer orden, con paisajes maravillosos y lugares excepcionales con la nieve como protagonista…nos vamos a continuación a viajar por España pero siguiendo la estela de los Paradores, así que Ignacio Bosch director del Parador de Cangas de Onís nos traslada cerca, a la comunidad vecina de Cantabria para conocer la historia, anécdotas, arte, paisaje y gastronomía del Parador de Fuente De, allí en las faldas de los Picos de Europa, y no viene solo porque la directora de sostenibilidad de Paradores, Águeda Areilza, nos acompaña también en tan grata charla por este Parador fascinante…llega a continuación Grandes Personajes y Viajeros de la Historia, y en esta ocasión con, tal vez, el más grande marino de la historia de España, y no es exageración, me refiero a don Álvaro de Bazán, héroe en Lepanto, Malta, América y pionero en cuestiones tecnológicas en lo que atañe a la Marina, nos lo cuenta todo sobre la vida y legado de este gran personaje Agustín Rodríguez González, Doctor en Historia por la Universidad Complutense y académico correspondiente de la Real Academia de la Historia, con más de 30 libros sobre historia naval española y asesor colaborador del Museo Naval de Madrid…y cierre como siempre de lujo con el escritor, articulista y cronista oficial de Pravia Pepe Monteserín que por supuesto nos lleva al concejo Praviano para disfrutar de su arte, de su historia, de sus tradiciones y curiosidades y de muchas cosas más porque como nuestro invitado dice “Soy de Pravia, y con eso queda todo dicho!!”…dos horas de radio con los mejores sabios y colaboradores y siempre en Rpa!!

Al llegar un nuevo fin de semana que mejor que iniciarlo escuchando "Un buen día para viajar" en Rpa...hoy sábado 21 de febrero tus horas de radio viajera e histórica favoritas!!... Alicia Vallina nos lleva en su sección de Mujeres Extraordinarias a conocer la vida siempre apasionante de la coleccionista, mecenas, filántropa y muchas cosas más Amalia Heredia la marquesa de Casa-Loring…Víctor Guerra nos da inicio a unos nuevos recorridos por sendas y veredas de su sección de caminería, nos vamos por los llamados Caminos Alleranos…Francisco Borge lleva años investigando sobre los conjuntos palatinos de Alfonso II en Oviedo en la zona de La Vega y seguimos tratando con él temas actuales que atañen a este lugar, auténtico punto caliente de la arqueología relacionada con el Reino de Asturias…que suerte tenemos en "Un buen día para viajar" de escuchar a gente tan sabía y personas tan destacadas en diferentes ramas del conocimiento, y digo esto porque nos acompaña para iniciar la segunda hora, el catedrático de arqueología de la Universidad Complutense de Madrid, que fuese director del Museo Arqueológico Nacional, del Museo del Prado, director general de Bellas Artes y archivos y que es académico numerario de la Real Academia de Bellas Artes de San Fernando, José María Luzón, para viajar con el a través de la radio y de su sabiduría, a la ciudad de Efeso, con las maravillas que guarda en edificios como el teatro, la biblioteca de Celso, sus grandes avenidas columnadas, para no perdérselo…y cerramos trayecto con Bras Rodrigo, el gaitero y director de la banda de gaitas de Corvera y creador en la parroquia de Villa, en Corvera, del Museo de Países Celtas, que no contará la historia de este museo, de lo que en él vemos, y de la importancia del arco Atlántico…dos horas de radio viajera en Rpa!!

Llega el domingo y hoy día 15 de febrero dos nuevas horas de radio viajera llegan a RPA en vuestro programa amigo Un buen día para viajar…comienza el gran Alberto Campa en su sección de recorridos por todo el mundo y en esta ocasión con otro amigo del programa, Ignacio Bosch director del Parador de Cangas de Onís, que juntos y mano a mano nos llevan a conocer la capital japonesa, porque ambos la conocen muy bien, la inmensa Tokio, iremos por Shibuya y Hachiko, el barrio de Ginza, los parques de Ueno o Yoyogui, con las características de las gentes de Japón, de una tecnología increíble y también de cosas que os sorprenderán y una gastronomía excepcional…nos vamos luego en nuestras salidas por España a las islas afortunadas, a la isla de Lanzarote y un pueblo precioso, la antigua capital de esta isla volcánica, Teguise, su arte, su historia, sus tradiciones y su gastronomía nos lo cuenta él cronista oficial de la población Francisco Hernández…en la segunda hora llega Grandes Personajes y Viajeros de la Historia y nos vamos a conocer a un artista universal, Salvador Dalí, pero con una vida increíble, y donde su arte es reflejo de muchas cosas más allá de la simple belleza estética, las matemáticas, la geometría, la física cuántica están detrás de la obra del inigualable Dalí, nos lo contará todo una de las personas que más conoce su vida y obra y que más ha investigado y escrito sobre el artista catalán, Salvador Ortells…y cerramos con el historiador y amigo del programa Ernesto Burgos, que nos lleva a Mieres para explicarnos porque hay minas que llevan nombres tan curiosos como Baltasara o Mariana, pero sobre todo tal vez el más llamativo, por las hipótesis que existen, es el de Nicolasa…dos horas de radio e historia en RPA!!!

Al llegar el fin de semana las horas de radio y viaje están muy cerca en RPA, porque hoy sábado 14 de febrero tenéis una nueva cita con Un buen día para viajar donde entre otros Sara Moro en su sección de arte por el mundo, nos llevará a la capital rusa, Moscú, para conocer la impresionante y curiosa vida y obra del arquitecto Konstantin Mélnikov…Víctor Guerra cogerá el testigo y nos hablará en la sección de caminería de un peregrino que se acercó por Asturias en su recorrido hacia Compostela, era italiano y se llamaba Bartolomeo Fontana, y su recorrido no estuvo exento de aventuras…Francisco Borge no podía pasar la oportunidad de hablar, en su sección de arte prerrománico y Reino de Asturias, de un tema que está muy sobre la palestra mediática actual y referida al tema de la fábrica de La Vega en Oviedo, y es que nuestro especialista lleva años hablando del asunto de la ubicación de la estructura palatina de Alfonso II en ese entorno…segunda hora apasionante que iniciaremos con Isabel Rodríguez doctora en Geografía e Historia y licenciada en Historia y Ciencias de la Música, profesora de arqueología y especialista en la iconografía y mitología clásicas, que nos hablará de los dioses griegos, pero especialmente de los primigenios, de Caos, Gea, Urano, Cronos, de los titanes y los gigantes o de Pandora y Prometeo, tema apasionante…y cerramos con Juan Carlos de la Madrid licenciado en Geografía e Historia y especialista en Gestión Cultural y Territorio por la Universidad de Oviedo y diplomado en Cinematografía por la de Valladolid, para hablarnos de la historia del turismo en Asturias, en la segunda mitad del XIX y principios del XX, de los baños de ola, de los balnearios de Gijón y su transformación urbanística, de los de Ribadesella o Salinas, tema muy interesante…como veis, una vez más, dos horas de historia y viaje en Rpa!!

Celebramos el Día Mundial de la Radio y calentamos motores para el carnaval y para el día “oficial” del amor junto a nuestros oyentes y opinantes, en una explosión musical y anecdótica que nos llevará a conversar con Amanda Granda y a poner el foco en la inmigración a partir de la actuación de Bad Bunny en la Super Bowl; recibiremos la selección musical de Miguel Trevín y el monólogo afilado de Chema Fosagra, con la visita de Ramón Palacio, de Tudela Vegín, amigo de Tino Casal y promotor de la asociación que se está constituyendo en su memoria; además, conoceremos las bases del concurso de podcast con Carlos Fueyo, Coordinador de la RPA, y cerraremos con un cuento de amor desde el podcast Vivir del cuento y la visita del cuentista Luis Míguez.

A CMO Confidential Interview with Pete Imwalla, former CEO of RPA and 4A's board member. Pete shares his take on how many tech changes resulted in additional agency headcount, how AI is rapidly reversing that trend, and why many agency valuations have dropped significantly over the last 5 years. Key topics include: why brand building is like infrastructure; how Publicis is bucking the trend; how to think about "in-housing;" and why Paul Roetzer's CMO 2023 CMO Confidential show was prescient. Tune in to hear about the "2nd mover advantage" and why he hates the concept of "future proofing." Agency economics are getting rewritten in the age of AI. Mike Linton sits down with Pete Imwalle 32-year RPA veteran and former CEO to dissect what's changing—and what leaders should do about it. They cover the shift from reach to relevance, why FTE-based fees are misaligned in an AI world, how to separate automation from actual advantage, and where in-housing does and doesn't work. Along the way: the sustained business impact of the Farmers “We know a thing or two…” campaign, the rise of agentic workflows, and why “future-proofing” starts with culture, not clairvoyance. Chapters00:00:00 – Cold open + show setup00:00:22 – Mike's intro, Pete's background, and today's topic00:01:18 – Farmers campaign wins Sustained Effie) and effectiveness creativity00:02:18 – 30 years of change: from Prodigy/AOL/CompuServe to Netscape and the open web00:03:24 – Google + broadband: when digital finally changed consumer behavior00:04:33 – Mobile's second wave and the trap of “mobile-first/AI-first” strategies00:06:01 – How agencies adapted: leadership, curiosity, and tolerance for experimentation00:07:42 – Investing ahead of revenue: offense + defense in capability building00:08:22 – Reach fragmentation: from “40% on Cheers” to only the Super Bowl00:09:18 – The real squeeze: boards treating advertising as expense, not investment00:10:13 – Short-termism, PE/VC incentives, and brand vs. performance00:12:21 – “Adapt or die”: AI as an extinction event? (hat tip: Paul Roetzer)00:13:28 – Agentic workflows: shrinking grunt work (esp. media & strategy ops)00:16:00 – Client asks: “give me savings, don't risk my IP”00:16:36 – Why FTE pricing disincentivizes efficiency; pay for outcomes instead00:17:51 – Three futures: AI-native, AI-emergent, or obsolete00:21:39 – Holding-company moves; why Publicis is outpacing peers00:22:00 – Agency valuations: ~40% decline over five years; second-mover advantage in AI00:26:37 – In-housing: when it works, when it backfires, and true cost to own00:28:48 – Build vs. buy: amortization, maintenance, and staying current00:30:16 – The Geico lesson: investing through the curve until returns flatten00:31:22 – What to test by EOY 2026: culture, change management, and low-hanging automation00:34:02 – Ditch “future-proofing”; hire for curiosity and adaptability00:35:35 – Wrap + where to find more CMO ConfidentialTagsCMO Confidential,Mike Linton,Pete Imwalle,RPA,agency economics,advertising,marketing leadership,AI in marketing,agentic workflows,media planning,marketing strategy,brand vs performance,FTE pricing,procurement,in-housing,holding companies,Publicis,Omnicom,Super Bowl ads,Effie Awards,Farmers Insurance campaign,Geico case study,change management,digital transformation,marketing AI,MarTech,measurement,short term vs long term,CMO,CEO,CFO,board governanceSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Are you still trying to figure out if agentic AI is hype or reality? Alex Taylor, Global Head of Emerging Technology at QBE Ventures, cuts through the noise in this no-nonsense conversation about what's actually working in insurance AI - and what's failing spectacularly.Discover why agentic AI isn't just "fancy RPA," how insurers are running shadow mode tests to prove AI can outperform human underwriters, and why the real barrier isn't technology, it's data strategy. Alex shares jaw-dropping examples from software development (27-hour autonomous coding sprints!) and explains how insurers are moving from chatbot failures to genuine operational transformation.Key insights: the difference between vibe coding and provable AI, why observability matters more than accuracy, Microsoft-Allstate's governance playbook, and the one thing every insurance CIO must do in the next 30 days.If you're responsible for AI strategy, digital transformation, or innovation in insurance, this episode delivers the practical framework you've been missing. No vendor pitches. Just real talk about implementation, regulation, partnerships, and what separates AI winners from the FOMO-driven crowd.Timestamps0:00 - Introduction - Alex Taylor & QBE Ventures1:30 - The shift from 'what's possible' to 'what works' in insurance AI2:15 - Why insurers underinvested in technology (and why it made sense)3:45 - The real problems insurers are trying to solve with emerging tech5:00 - Internal pressures: cost, complexity, and competitive speed6:20 - Customer expectations and the value proposition (spoiler: they don't care about AI)7:30 - What actually changed in the last 12-18 months8:30 - Agentic AI explained: beyond classical generative AI9:45 - The critical difference between agentic AI and RPA11:20 - The operating system experiment: 27 hours of autonomous coding13:00 - Inversion of control: humans as engineering managers14:30 - Build vs buy vs partner: how the calculation has changed16:15 - What the ideal tech stack looks like: people, process, tech, governance17:45 - The regulatory complexity and governance requirements18:30 - Snorkel's AI leaderboards and model certification19:45 - Case study: What didn't work (the chatbot mistake 99% made)21:30 - What actually works: agents as employees, not buttons22:15 - Metrics that matter: measuring AI against human baselines23:30 - Shadow mode testing: running parallel systems for 12 months25:00 - Partnership models: how CVCs accelerate experimentation26:30 - QBE's Lighthouse Program: 3-week proof of value27:45 - Cutting through the hype: what's real vs. overstated28:45 - The one thing to do in the next 30 days: know where your data is30:00 - Closing thoughts and where to follow Alex's content

Si quedasteis con más ganas de radio, historia y viaje hoy domingo 8 de febrero hay otro capítulo de Un buen día para viajar en Rpa con grandes sabios y viajeros como Alberto Campa que nos traslada a la zona de Indonesia, el país de las islas, para irnos especialmente a una, pero muy conocida turísticamente, Bali!! Vamos a conocer sus secretos, sus monumentos, sus etnias, sus costumbres y su gastronomía todo aderezado por nuestro viajero empedernido…toca salir por España siguiendo la estela de los Paradores con Ignacio Bosch director del Parador de Cangas de Onís, que en esta ocasión nos lleva a la ciudad de las casas colgantes, la hermosa Cuenca, con mucha historia y arte en sus calles, y con un Parador que fue monasterio lleno de curiosidades históricas e incluso una tirolina extraordinaria!!!...el poeta, traductor, articulista Manuel Moya nos trae en Grandes Personajes de la Historia al gran poeta luso, seguramente el más conocido de la historia portuguesa, y uno de los grandes de la poesía mundial Fernando Pessoa, su vida fue muy viajera y con matices muy curiosos que os sorprenderán…y cerramos visitando el concejo de Langreo para conocer uno de sus grandes recursos de patrimonio industrial, el MUSI, el museo de la siderurgia, y conocer un pedazo muy importante de la historia industrial y social de Asturias en la cuenca del río Nalón, Vanessa Álvarez directora del museo, y Jorge Vallina en las relaciones comerciales del museo serán nuestros invitados…de nuevo dos horas de radio, historia, viajes, arte y cultura en Rpa!!

Al acercarse el fin de semana se acercan a RPA las horas de radio donde la historia, los viajes, el arte, la arqueología cogen un gran protagonismo en vuestro programa favorito “Un buen día para viajar”…hoy sábado 7 de febrero os traemos grandes temas y sabios para narrarlos, entre otros la historiadora del arte Alicia Vallina que en la sección de Mujeres Extraordinarias nos contará la vida de Francisca de Aculodi, seguramente la primera periodista de Europa nada más y nada menos que en el siglo XVII…Víctor Guerra llegará a continuación para hacernos la segunda parte del recorrido que tiene como referencia el Puente La Vidre, pasando por Tresviso, Trescares, la sierra de Cocon y muchos lugares magníficos…Francisco Borge cierra la primera hora de nuestro programa con un recorrido a modo de resumen y síntesis de lo tratado con respecto a Ramiro I, su contexto histórico y vital y a las interpretaciones de Santa María de Naranco como capilla penitencial privada, tema excepcionalmente destacado en la sección de Reino de Asturias y arte prerrománico…segunda hora más que interesante que iniciaremos con el doctor en historia, profesor y especialista en historia contemporánea de España Luis Enrique Íñigo Fernández para hablar del periodo de la II República española y de los errores cometidos por la izquierda burguesa en aquel momento histórico trascendental de la historia reciente de España…y cerramos con nuestro filólogo más destacado Xulio Concepción que a su magnífico diccionario toponímico asturiano con más de 40.000 términos añade el estudio lingüístico del origen de los nombres de los 78 concejos asturianos, hablaremos sobre todo hoy con él de la parte occidental!!...2 horas de radio viajera en RPA!!

Bassem took Briq from a failed data idea to a Series B leader in construction financial automation.But the path wasn't linear. In this episode, Bassem reveals how he pivoted to RPA bots, why he killed a high-growth fintech product to survive the 2023 cash crunch, and how he uses a relentless "Go-to-Market" strategy. He breaks down his exact ABM playbook, why he hates trade shows, and why he believes AI orchestration is a bigger shift than the cloud.Why You Should ListenHow to identify the "Challenger" who will kill your deal.Why trade shows are a waste of money (and what to do instead).The "1-Person Webinar" hack to close high-value accounts.The brutal reality of cutting 50% of staff to survive.Why selling "risk reduction" beats selling "time saved."Keywordsstartup podcast, startup podcast for founders, product market fit, account based marketing, construction tech, go to market strategy, enterprise sales, finding pmf, robotic process automation, ai orchestration00:00:00 Intro00:06:23 The RPA "Aha" Moment with a Tech Giant00:11:52 Selling Risk vs. Selling Time Saved00:13:27 The "New CFO" Signal in Account Based Marketing00:17:06 Identifying the "Challenger" in Enterprise Sales00:23:22 The 1-Person Webinar Strategy00:29:19 Killing the Fintech Product to Survive 202300:36:20 Why You Never Truly Have Product Market FitSend me a message to let me know what you think!

As he nears the end of his first 100 days at Nintex, Burt Chao is doing something many new CFOs resist: listening more than talking. Understanding the business, its people, and its real growth potential comes before dashboards or directives, he tells us.Chao describes Nintex as a company with a “long and rich history” of helping organizations automate mission-critical work, but one now entering a new season. That evolution centers on orchestration—whether AI-enabled, agent-based, or rooted in RPA—while remaining clear-eyed about identity. Nintex, he explains, will not “become an AI company.” Instead, it aims to help customers leverage AI deliberately, embedding it where it strengthens the foundation of their operations, he tells us.That emphasis on fundamentals shows up quickly in how Chao evaluates performance. In today's environment, “there's no more important number than growth,” he tells us. Margins, profitability, and even rule-of-40 metrics only make sense once leadership understands what growth is possible and how it can be accelerated. Benchmarks matter, but only as tools; every business must be understood on its own terms, he tells us.That discipline has shaped some of the most challenging moments of his career. Chao recalls “shrink to grow” decisions—walking away from investments that still produced revenue but no longer delivered the best return. Those moments are rarely spreadsheet problems alone. They are emotional, cultural, and deeply human, requiring influence rather than authority, he tells us. For Chao, that balance—grounding strategy in numbers while leading people through change—defines the modern CFO role.

In our latest Open Source Startup Podcast episode, co-hosts Robby and Tim talk with Catherine Jue, Co-Founder and CEO of browser infrastructure company Kernel. Their open source images acts as a browsers-as-a-service for automations and web agents.In this episode, we break down what Kernel is building today and why browser infrastructure has quietly become one of the most important layers for AI agents. We talk about Kernel's focus on fast, low-latency cloud browsers, why performance matters more than people expect, and how developers can connect agents via APIs or MCP servers without spinning up heavy infrastructure themselves.We also explore the real-world use cases driving adoption - from a new wave of RPA for industries without APIs, to real-time web analysis, sales intelligence, and voice agents that need to respond instantly. Finally, we dig into Kernel's open-source, developer-first DNA, the technical bets behind its control plane and unikernel-based browsers, and why the team believes agentic workflows are still early, but inevitable.

In dieser Folge schauen wir auf fünf IT‑Trends, die wir eigentlich längst beerdigt hatten – und die jetzt, dank künstlicher Intelligenz, stärker zurück sind als je zuvor. Warum erleben RPA, SharePoint‑Liebe, Custom Apps, Best‑of‑Breed‑Konzepte und sogar Fat Clients ein Comeback? Genau das bespreche ich heute. Kurzübersicht Wie KI die Rückkehr alter Konzepte notwendig und sinnvoll macht Warum RPA mit Computer Use Agents völlig neu gedacht wird Weshalb SharePoint wieder zum strategisch wichtigen Fundament wird Wieso Custom Apps ein Revival erleben – und welche Risiken das birgt Was Best of Breed heute wirklich bedeutet Warum lokale Rechenpower und Fat Clients wieder relevanter werden Kapitelübersicht 00:00 Einstieg und Konferenz‑Inspiration 00:20 Trend 1: RPA wird zum Computer Use Agent 07:47 Trend 2: SharePoint wird wieder strategisch 13:45 Trend 3: Custom Apps und die neue Schatten‑IT 18:45 Trend 4: Best of Breed statt reiner Suites 24:16 Trend 5: Das Comeback des Fat Clients 29:54 Fazit und Ausblick Inhaltlicher Überblick In dieser Episode spreche ich über fünf IT‑Trends, die unerwartet wieder in Mode kommen. Dabei geht es nicht um Nostalgie, sondern um eine fundamentale Veränderung: KI zwingt uns, alte Ideen neu zu betrachten. Ich beleuchte, wie RPA durch moderne Computer Use Agents plötzlich wieder ein ernstzunehmendes Werkzeug wird. Warum SharePoint – verstärkt durch Copilot, Agents und KI‑gestützte Intranets – wichtiger denn je ist. Weshalb Custom Apps dank Low‑Code, GitHub‑Agents und Power Platform einen zweiten Frühling erleben, gleichzeitig aber neue Risiken für Governance und Schatten‑IT mitbringen. Außerdem zeige ich, wie Unternehmen sich zunehmend von reinen Suite‑Ansätzen lösen und wieder stärker auf Best of Breed setzen. Und schließlich klären wir, warum lokale Rechenleistung und echte Fat Clients angesichts KI‑Workloads wieder unverzichtbar werden – zumindest für eine Übergangszeit. Wenn dir diese Folge gefallen hat, abonniere den Podcast und gib gern eine Bewertung ab. Schreib mir deine Fragen oder Themenwünsche auf LinkedIn – ich freue mich über dein Feedback. LinkedIn Daniel Rohregger: https://www.linkedin.com/in/drohregger/

Traditional TV — let alone a live NFL playoff game — might be the last ad inventory type you'd think to test trying out AI agents against. And yet that's exactly what NBCUniversal did last month. The media conglomerate ran a test with ad agency RPA, marketing analytics firm Newton Research and Comcast-owned ad tech firm FreeWheel to have AI agents participate in buying an ad against a live NFL playoff game. But did it work? “It works. It is a functioning technical proof-of-concept that accurately represents what the buyer wants to buy and what the seller has to sell,” said Ryan McConville, chief product officer and evp of ad products and solutions at NBCUniversal on the latest Digiday Podcast. Despite the successful test, NBCU isn't about to outsource its entire ad sales process to AI agents anytime soon. “We are a ways away from having this fully productionalized where multiple agencies are using this day in and day out to replace current workflows,” he said. That said, NBCU is now a lot closer to what McConville calls”premium automation,” as he explained in the episode.

Na entrevista de hoje, Holger Schiele, professor e referência internacional em Compras e Supply Management, compartilha uma visão prática e atual sobre como a Inteligência Artificial está transformando a área de Compras, não como uma ameaça, mas como uma poderosa aliada estratégica.A conversa, conduzida por Ruy, do Café com Comprador, aborda um ponto central:a IA não veio para substituir profissionais, e sim para liberar tempo, aumentar produtividade e permitir que Compras atue onde realmente gera valor.Ao longo do vídeo, são discutidos temas como:• O impacto real da IA no dia a dia de Compras• A diferença entre automação tradicional (RPA) e Inteligência Artificial• Como a IA torna análises estratégicas, antes complexas e demoradas — mais acessíveis• As novas competências que os profissionais de Compras precisam desenvolver• Por que o futuro da área depende da combinação entre tecnologia e capacidade humanaA principal mensagem é clara:o futuro de Compras não é sobre humanos competindo com máquinas, mas sobre humanos potencializados por máquinas, usando dados, análises e tecnologia para tomar decisões melhores, mais rápidas e mais estratégicas.Este conteúdo é indicado para profissionais de Compras, Supply Chain, líderes e todos que desejam entender como a Inteligência Artificial está redefinindo o papel da área nas organizações.

Find out if EDI is still the backbone of scalable freight operations and what happens when you stop penalizing brokers for growth in this episode with our returning guest, Brad Perling of Bitfreighter! Brad shares why their EDI-first freight technology strategy is quietly reshaping shipper integration, automated quoting, and brokerage scalability. Brad and I talk through why EDI remains the most reliable foundation for freight data integrity, how unlimited EDI messaging pricing removes one of the biggest cost barriers for growing brokerages, seamless integration through APIs and RPA across TMS platforms and load boards, and how real-time quoting analytics are driving millions in new revenue for customers. If you're a freight broker or shipper looking to scale without breaking your tech stack or your budget, this conversation lays out exactly why EDI (if done right) is still a competitive advantage in modern freight tech!   About Brad Perling Brad Perling is the CEO and co-founder of Bitfreighter. With over 15 years of experience in the industry and growing 2 successful brokerages, Brad's deep understanding of logistics challenges has fueled his passion for finding better software solutions. He knew there was a need for a disruptive new model in the EDI space and was determined to create it. He has a passion for aviation and enjoys playing hockey and golf while spending time with his wife and 2 kids.   Connect with Brad Website: https://www.bitfreighter.com/  LinkedIn: https://www.linkedin.com/in/brad-perling-5a101655/  

Is America healing? We discuss how TPUSA exposed Candace Owens, and how Greenland and the price of precious metals may be signaling a global game of chess. This episode is powered by Ruff Greens...the supplement that makes your dog's food come alive! Use Discount Code “RPA” to claim your FREE JumpStart Trial Bag at RuffGreens.com.Support the show: https://redpilledamerica.com/support/See omnystudio.com/listener for privacy information.

Is America healing? After Year One of the Trump Administration, we discuss their extraordinary accomplishments, and how CNN was caught trying to dupe the American public...again. This episode is powered by Ruff Greens...the supplement that makes your dog's food come alive! Use Discount Code “RPA” to claim your FREE JumpStart Trial Bag at RuffGreens.com.Support the show: https://redpilledamerica.com/support/See omnystudio.com/listener for privacy information.

Send us a textWhat if your software teams operated like a special operations unit—small, focused, and relentless about the mission? That's the lens Ben Johnson brings to the table as a serial technical co‑founder and CEO of Particle 41, where he's helped launch 94 products and build elite, outcome‑driven teams across software, data, and cloud.We dive into the turning points that shaped his leadership: learning to lead people rather than tasks, aligning cross‑functional teams to a single business outcome, and using radical visibility to dissolve silos. Ben breaks down why maximum capacity beats minimum standards and how to set smart boundaries that prevent burnout while accelerating delivery. He shares a practical framework for managing resistance during automation and AI rollouts, using the seven primal questions to address fear and designing incentives around total output so experts become quality stewards, not casualties of change.You'll also hear how open source habits inside the enterprise—transparent architecture, discoverable repos, fast code reviews—unlock autonomy and speed to trust. We talk about decision paralysis in middle management, why “own the outcome” beats “own the function,” and the Be–Do–Have identity shift that turns elite performance into a habit. Along the way, Ben opens up about faith, purpose, and the kind of legacy that lasts: families that thrive, teams that grow, and systems that keep compounding long after handoff.If you're navigating AI, RPA, or just need a cleaner path from idea to impact, this conversation is a playbook. Subscribe for more candid, practical episodes, share this with a leader who needs it, and leave a review with your biggest bottleneck—we'll tackle it on a future show.Thanks for listening. Please check out our website at www.forsauk.com to hear great conversations on topics that need to be talked about. In these times of intense polarization we all need to find time to expand our Frame of Reference.

In this episode, ⁠Adam Torres⁠ and ⁠John Gronen⁠, CFO at Yooz, about the evolving CFO role and how AP automation supports lean finance operations. John explains how Yooz streamlines invoice intake, approvals, and payments while improving visibility and helping teams reduce manual errors and fraud risk. About ⁠Yooz⁠ Yooz provides the smartest AI-powered AP automation solution for the most ambitious companies on the planet. It powers a unique, lean model of financial operations that delivers end-to-end transparency over all your processes. This helps eliminate waste, realize total control, and achieve unmatched savings, speed, and security for more than 7,000 customers and 600,000 users worldwide – and all with affordable zero-risk subscriptions. Yooz's unique solution leverages industry-leading proprietary AI and RPA technologies to deliver unmatched AP automation, fraud protection, traceability, and end-to-end customizable features. It integrates seamlessly with more than 250 financial systems, exceeding any other solution on the market. Follow Adam on Instagram at ⁠https://www.instagram.com/askadamtorres/⁠ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: ⁠https://missionmatters.lpages.co/podcastguest/⁠ Visit our website: ⁠https://missionmatters.com/⁠ More FREE content from Mission Matters here: ⁠https://linktr.ee/missionmattersmedia⁠ Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode, Adam Torres and John Gronen, CFO at Yooz, about the evolving CFO role and how AP automation supports lean finance operations. John explains how Yooz streamlines invoice intake, approvals, and payments while improving visibility and helping teams reduce manual errors and fraud risk. About Yooz Yooz provides the smartest AI-powered AP automation solution for the most ambitious companies on the planet. It powers a unique, lean model of financial operations that delivers end-to-end transparency over all your processes. This helps eliminate waste, realize total control, and achieve unmatched savings, speed, and security for more than 7,000 customers and 600,000 users worldwide – and all with affordable zero-risk subscriptions. Yooz's unique solution leverages industry-leading proprietary AI and RPA technologies to deliver unmatched AP automation, fraud protection, traceability, and end-to-end customizable features. It integrates seamlessly with more than 250 financial systems, exceeding any other solution on the market. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmedia Learn more about your ad choices. Visit podcastchoices.com/adchoices

Summary In this episode, Elizabeth Dodson interviews claims consultant Chantal Roberts, who shares her extensive experience in the insurance industry. They discuss the role of an adjuster in the claims process, the responsibilities of homeowners, and how to effectively communicate and support each other during claims. Chantal emphasizes the importance of understanding the claims process, the need for homeowners to provide necessary information, and the mutual responsibilities of both parties in achieving a successful resolution. In this conversation, Elizabeth Dodson and Chantal M. Roberts discuss the complexities of home insurance claims, emphasizing the importance of clarity, communication, and proactive measures for homeowners. They explore the responsibilities of homeowners, the intricacies of insurance estimates, and the dynamics between adjusters and homeowners. The discussion highlights the need for homeowners to understand their policies, effectively communicate with their adjusters, and take necessary actions to mitigate damages. The conversation concludes with insights on the human element in claims processing and the importance of maintaining a cooperative relationship with insurance professionals. About out Guest: Chantal M. Roberts, CPCU, AIC, RPA, ITP, is a claims consultant, expert witness, professor, and author with over 25 years of experience. She specializes in claim handling standards and litigation support. Chantal is also a Bankrate Expert Contributor, writing about insurance in a clear, relatable way. She teaches at BMCC–CUNY and The Institutes and is the author of The Art of Adjusting and Once Upon A Claim - www.cmrconsulting.net    Special offer for our audience: a discounted version of Chantal's book here Buy Once Upon A Claim: Fairy Tales to Protect Your Ass(ets) Takeaways Chantal Roberts has over 25 years of experience in claims consulting. Adjusters often handle a large volume of claims, making their role challenging. Homeowners need to understand their responsibilities in the claims process. Mitigation is crucial to prevent further damage during a claim. Communication between homeowners and adjusters is key to a smooth process. Homeowners should provide all necessary documentation to their adjuster. The claims process involves several steps, including investigation and resolution. Adjusters are there to facilitate the claims process, not to deny claims. Understanding the insurance policy is essential for homeowners. Both parties have responsibilities to ensure a successful claims outcome. Clarity is essential for homeowners during the claims process. Homeowners must understand their responsibilities and insurance policies. Effective communication with adjusters can expedite claims. Mitigation of damages is crucial to avoid further losses. Homeowners should be proactive in providing information to adjusters. Understanding estimates is vital for homeowners to avoid confusion. Adjusters handle numerous claims and may not remember individual cases. Building a good relationship with adjusters can lead to better outcomes. Homeowners should document everything related to their claims. Trusting the process and being patient can lead to smoother claims resolution.   Sound bites "We can't lowball you." "It's a process." "Trust the process."   Chapters 00:30 Introduction to Claims Consulting and Adjusting 02:27 The Role of an Adjuster in the Claims Process 09:08 Understanding the Claims Process for Homeowners 17:41 Navigating Adjuster Changes and Claim Management 21:13 How Homeowners Can Support Their Claims Process 27:10 Utilizing Technology for Home Insurance Claims 30:03 Understanding Responsibilities in the Claims Process 37:40 Navigating Communication with Adjusters 50:03 The Importance of Detailed Estimates 55:53 The Evolution of Communication in Claims Adjusting 59:25 Understanding the Claims Process 01:02:26 The Importance of Clarity in Communication 01:04:52 Mitigation Strategies for Homeowners 01:08:31 Navigating the Adjuster-Homeowner Relationship 01:13:06 Resources for Homeowners: Books and Tools0 Final Thoughts: Awareness and Preparedness for Homeowners

#395 - Sponsor Spotlight - RedblockThis episode is sponsored by Redblock. Visit redblock.ai/idac to learn more.Jeff and Jim come to you live from the Gartner IAM Summit in Grapevine, Texas, for a special Sponsor Spotlight with Redblock. They sit down with CEO Indus Khaitan to discuss how Redblock uses AI and computer vision to solve the "last mile" problem in identity management: disconnected applications.Indus explains how Redblock acts as an "agentic" layer, using screen recordings to learn administrative tasks for apps that lack APIs. The conversation covers the origin of the company name, the urgency of securing the "long tail" of applications, and how they build trust and guardrails around AI execution. They also discuss the "DoorDash" analogy for identity fulfillment and wrap up with a fun chat about Indus's passion for flying planes.Connect with Indus: https://www.linkedin.com/in/khaitan/Learn more: redblock.ai/idacConnect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at [idacpodcast.com](http://idacpodcast.com)Timestamps00:00 Introduction from Gartner IAM Summit00:46 Guest Introduction: Indus Khaitan of Redblock01:40 Indus's Journey into Identity02:41 The Origin of the Name "Redblock"04:20 The Underserved Market: Services vs. Software07:34 The Urgency of Securing Disconnected Apps09:19 Why Traditional IGA and PAM Aren't Enough11:35 The DoorDash Analogy: Where Redblock Fits14:30 What Makes Redblock Unique? (Agentic Process Automation)16:15 Trusting AI with Security Tasks18:50 Onboarding Apps via Video Recording21:23 Deployment: Running Air-Gapped on Customer Cloud22:17 Handling UI Changes and "Full Self-Driving" Analogy25:40 Integration with SailPoint and Governance Tools27:13 Speed of Integration: Days vs. Years32:00 How the "Headless Browser" Works33:35 Limitations: Web Apps vs. Thick Clients36:58 Redblock's 2025 Milestones and Future Outlook39:48 Call to Action: Solving Disconnected Apps40:27 Impressions of the Gartner IAM Summit44:26 Are We in an AI Bubble?46:46 Indus's Hobby: Flying PlanesKeywordsIDAC, Identity at the Center, Jeff Steadman, Jim McDonald, Redblock, Indus Khaitan, AI, Artificial Intelligence, IAM, Identity and Access Management, Disconnected Apps, Agentic AI, Computer Vision, Gartner IAM Summit, RPA, IGA, Cybersecurity

Summary  Tune into MedCity Pivot Podcast with host Arundhati Parmar as three healthcare tech leaders—Serge Perras, Ton Roelandse, and Bertil Chappuis—decode AI's true potential in healthcare. Explore its role in enhancing efficiency and busting myths about AI supremacy.   Episode Highlights 00:00:19 - The high bar for AI safety in healthcare. 00:01:29 - AI's current hype and exaggerated promises. 00:03:57 - Misconceptions about AI replacing healthcare roles. 00:05:51 - Meaningful AI use cases: Prior authorization automation. 00:06:52 - AI in triage and its capacity enhancements. 00:08:10 - AI's role in modernizing healthcare infrastructure. 00:10:46 - Clarifying AI vs. RPA in tech solutions. 00:13:30 - Importance of governance and guardrails in AI. 00:16:38 - Humanizing healthcare through AI. 00:18:27 - AI's potential and challenges in medical coding. 00:21:31 - AI's impact on job roles and productivity boosts. 00:24:25 - Use of AI in personal life for everyday tasks.   Episode Resources Connect with Arundhati Parmar aparmar@medcitynews.com  https://twitter.com/aparmarbb?lang=en https://medcitynews.com/   Keywords Artificial Intelligence   Healthcare Innovation   AI Applications   Healthcare Safety   Technology Hype   Serge Perras   Abarca Health   Ton Roelandse   Trexin Consulting   Bertil Chappuis   Xtillion   Machine Learning   Generative Media   Super Agents   Risk and Reliability   Clinical Prediction Models   Automation Bias   Prior Authorization Process   Agentic Systems   Healthcare Infrastructure   Modernization   Robotic Process Automation (RPA)   Data Quality   Governance and Guardrails   Human vs AI Roles   Healthcare Workforce Transition   AI Augmentation   Patient Care   Medical Coding   Electronic Health Records (EHR)   AI Ethics   Data Fragmentation   AI Engineering   Healthcare Economics   AI's Net New Jobs   AI Sounding Board  

Pia Skrzyszowska to jedna z najlepszych polskich lekkoatletek. Obecnie przygotowuje się do halowego sezonu na zgrupowaniu w RPA. W rozmowie z RMF FM opowiedziała o tym, kiedy i w jaki sposób definiuje swoje noworoczne cele. Zdradziła też, czy widzi w codziennym życiu swoją rosnącą popularność.

Keith and Stacy Brooks of SKB Cyber join Andy and Jenny in this 200th episode of the Grow Clinton Podcast. At SKB Cyber, the team of pros takes pride in being an experienced, woman-owned technology and cybersecurity consulting firm dedicated to serving small to mid-sized businesses across the United States. With over twenty-five years of experience in technology consulting, the team of skilled professionals combines their deep expertise with a keen understanding of the evolving technology landscape across diverse industries. For more information, please visit https://www.skbcyber.com/. SKB Cyber recently announced that Chief Operating Officer Keith Brooks has earned his CMMC Registered Practitioner Advanced (RPA) certification. This accomplishment reflects Keith's commitment to staying at the forefront of cybersecurity and federal compliance requirements.For businesses that must meet CMMC standards, especially those supporting federal contracts, this certification matters. The RPA credential allows Keith to guide organizations through the entire preparation process, helping them understand what is required, identify gaps, and build a clear path toward compliance.With this advanced designation, Keith brings clients:• Precise, informed support throughout the CMMC readiness process• An unmatched understanding of how to protect sensitive and regulated information• Practical, real-world guidance to help organizations meet federal expectations with confidenceKeith's dedication strengthens the work we do every day and reinforces our mission to deliver reliable, well-informed cybersecurity and IT services to businesses throughout our region.Grow Clinton is a proud 501(c)(6) nonprofit organization committed to fostering community, driving economic development, and promoting tourism in Clinton, Iowa.Subscribe to the Grow Clinton Podcast at the following locations:- Apple Music- Spotify- Amazon Music- Buzzsprout- Overcast- YouTubeFollow the Grow Clinton Podcast on Facebook at www.Facebook.com/GrowClintonPodcast.Our mission? To ignite business growth, strengthen community ties, and advocate for the sustainable economic success of the Greater Clinton Region.Follow the Grow Clinton Podcast on Facebook at www.Facebook.com/GrowClintonPodcast.Our mission? To ignite business growth, strengthen community ties, and advocate for the sustainable economic success of the Greater Clinton Region.Have an idea for a podcast guest? Send us a message!

Por segundo año consecutivo, 9 de las emisoras públicas autonómicas adheridas a la FORTA emiten un programa conjunto de dos horas de duración con los elementos más destacados del nuevo curso en campos como la cultura, el deporte, la gastronomía, la industria o la ciencia. 'Y tú, ¿Qué traes, 2026?' reunirá las voces de la atleta española más destacada del año a punto de concluir, María Pérez, los conciertos estrella Michelin que marcarán el paso en los próximos 12 meses, los nuevos espacios culturales o algunos de los festivales más destacados, el 40 aniversario de uno de los emblemas turísticos más destacados del país, la conversación con músicos y nuevas generaciones de creadores culturales o el humor del Yuyu de Cádiz.Asimismo, los oyentes del 'Y tú, ¿Qué traes, 2026?' se internarán, enfundados en sus cascos y en exclusiva, en las excavaciones arqueológicas del Anfiteatro Romano de Cartagena y en pleno corazón de Egipto con las arqueólogas María José Madrid y Myriam Seco para conocer sus avances sobre el terreno. O recibirán la visita de los componentes del grupo 'Efecto Pasillo' que abordarán la riqueza de los acentos y el acervo popular en la cultura.El espacio, conducido por el periodista Juanma Lorente, es una coproducción de Aragón Radio, Onda Madrid, Canal Sur Radio, IB3 Radio, La Radio Canarias, À punt Radio, RPA la radio de Asturias, Onda Regional de Murcia y Radio Castilla-La Mancha y será emitido en el arranque de 2026 en la totalidad de las emisoras participantes.

2025 has almost come to a close and the new year is right around the corner.At this time of year, it's usual to reflect on the year and consider some of the biggest, most impactful things that have happened. But here at ITPro, we like to take a different approach: what didn't happen?The tech industry can't help but make bold promises and some just don't pan out. What are some of the biggest targets, trends, and predictions that just haven't come to fruition in 2025?In this episode, Jane and Rory are once again joined by Ross Kelly, news and analysis editor at ITPro, to discuss the biggest misses of the year.Read more:Is enterprise agentic AI adoption matching the hype?‘Agent washing' is here: Most agentic AI tools are just ‘repackaged' RPA solutions and chatbots – and Gartner says 40% of projects will be ditched within two yearsAgentic AI carries huge implications for security teams - here's what leaders should know'It's slop': OpenAI co-founder Andrej Karpathy pours cold water on agentic AI hype – so your jobs are safe, at least for nowIBM is targeting 'quantum advantage' in 12 months – and says useful quantum computing is just a few years awaySAS thinks quantum AI has huge enterprise potential – here's whySAS rejects generative AI hype in favor of data fundamentals at Innovate 2025Post-quantum cryptography is now top of mind for cybersecurity leadersWhy does Nvidia have a no-chip quantum strategy?Meta executive denies hyping up Llama 4 benchmark scores – but...

In this episode: TIME! SIMPLY AMAZING! Facebook Page: https://www.facebook.com/terrydtx/ Email: TerrysMysteriousMoments@gmail.com   Shows on The RPA Podcast/Network: Mondays: Real Paranormal Activity - The Podcast Wednesdays: Terry's Mysterious Moments with Terry from Texas Fridays: Two "Entertaining Short Films"   Where else to find The RPA Podcast/Network: We're on all the major streaming audio platforms such as: Pandora, iHeart Radio Network, Spotify, Radio Public, etc, etc..    Ad Placement On RPA:  Have a product, service or book to promote? Have RPA brand you to the world at a fraction of the cost that others charge! Priced to fit any budget! You'll receive maximum exposure from RPA's listener audience of 161 countries! No Ad? No problem! We'll create one for you! Contact Aaron today! What have you got to lose? For details email: Aaron@RealParanormalActivity.com   Facebook Page: www.Facebook.com/Rpapodcast/ Website: www.RealParanormalActivity.com X: @RPAPodcast Hashtag: #RPAPodcast Please take the RPA Survey. It'll help the show with future advertisers

David Stifter spent 20 years as head of technology at Colony Capital, managing systems for a $60 billion private equity real estate firm. When a longtime AP specialist retired, the company lost its institutional knowledge for coding complex invoices across thousands of entities and tenant relationships. After a year evaluating RPA, template-based approaches, and early OCR solutions, David recognized that structured historical data—invoices paired with their coding—could train AI models to capture implicit business rules. Five years ago, at 40 with young children, he left his executive role to build PredictAP. The company now processes tens of thousands of invoices monthly for firms including Bridge Investment Group, demonstrating how operational expertise combined with AI can solve problems that pure technology approaches miss. Topics Discussed Identifying AI use cases with structured annotated data and human feedback loops  Moving from CTO buyer to vendor founder and discovering which networks actually convert  Building repeatable sales motion after exhausting warm introductions  Technology adoption barriers in real estate and the domain expertise requirement for vertical SaaS  Hiring sales leadership to scale from founder-led to systematic pipeline generation  Solving complete workflow integration challenges beyond isolated technical problems GTM Lessons For B2B Founders Match technical approach to problem structure, not trend: David identified three critical elements for his AI application: structured annotated data from historical invoice coding, recognizable patterns in implicit business rules, and human review as a feedback mechanism. He notes many founders "try to shove AI, the AI hammer to smash any nail, but they're not always the best use case." Six years ago, before modern LLMs, he used historical invoice-coding pairs as training data—solving the annotation problem that plagued early machine learning. Founders should evaluate whether their problem has the structural characteristics that make a given technology approach viable, rather than applying trending solutions to force market fit. Network quality reveals itself when you need something: David contrasts two early investors: a former acquisitions executive who promised extensive connections but delivered "not a single callback" after leaving their role, versus an asset manager who generated "hundreds" of leads through genuine relationships. The acquisitions person experienced "an existential crisis" realizing "my network was based upon my ability to have a massive checkbook behind me." Founders should recognize that network strength isn't tested until you're asking rather than giving—those who built relationships through consistent helpfulness rather than transactional power will see different response rates when they launch. Architect the founder-led to systematic sales transition: After two years of founder-led sales, David "hit that wall" and brought in Steve Farrell, prioritizing experience scaling from $3-5M to $20M ARR over industry-specific expertise. He notes warm intro calls are "very to the point" while cold outreach "starts hostile or skeptical"—requiring entirely different trust-building approaches. The shift required adding BDRs, AEs, and systematic content generation. Founders should hire sales leadership with specific stage experience before network depletion forces reactive hiring, and expect to rebuild positioning for skeptical buyers who lack pre-existing trust. Integrate solutions into existing workflow infrastructure: David emphasizes the failure mode of optimized point solutions: "They have a perfect solution from the technical problem but it's not going to work for this firm because it's not going to fit into their workflow." He maps the complete experience including integration with existing systems, training requirements, user experience, consistency, and speed. Technical superiority in isolation leads to "problems with adoption and retention." Founders should map every system, process, and stakeholder their solution touches, designing for workflow integration rather than isolated problem-solving. Sequence customer sophistication as you scale beyond innovators: David's initial customers were "leading edge folks" from his technology network who understood AI potential. As PredictAP matured, sales cycles became "much longer" with more conservative firms requiring higher proof thresholds. He learned that "initial sales have to be very successful and you have to have customers that advocate for you" because mainstream buyers need extensive social proof. Founders should recognize that early adopter ICP differs fundamentally from mainstream buyers—what closes innovators (technology potential) differs from what closes pragmatists (proven ROI and references), requiring distinct positioning and sales approaches for each segment. // Sponsors: Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership. www.FrontLines.io The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe. www.GlobalTalent.co // Don't Miss: New Podcast Series — How I Hire Senior GTM leaders share the tactical hiring frameworks they use to build winning revenue teams. Hosted by Andy Mowat, who scaled 4 unicorns from $10M to $100M+ ARR and launched Whispered to help executives find their next role. Subscribe here: https://open.spotify.com/show/53yCHlPfLSMFimtv0riPyM

Where creativity leads, AI accelerates. RPA's Sarah May Bates and Selena Pizarro break down why human insight isn't just relevant in an AI-driven world — it's the competitive edge. Learn how brands can harness technology and elevate the emotional connection that moves audiences. 

大谷翔平為什麼被稱為「二刀流」嗎？因為他既能投球又能打擊，一個人發揮兩種專長。企業數位轉型也正在經歷類似的革命。 如果你的公司已經導入 RPA 自動化流程，卻發現遇到變動就卡住、只能處理固定規則？那是因為少了「大腦」。AI Agent 就是那個大腦——它能規劃任務、做決策、靈活應變，搭配 RPA 這雙精準的手腳，就成了企業最強數位員工。 從訂會議室、重設密碼，到客服對話、策略分析，這集 podcast 將告訴你：智能工作流與自主代理人有什麼差別？企業該從哪裡開始試點？已經有 RPA 的公司如何升級？以及最重要的——如何避免「為 AI 而 AI」，讓團隊真正接受這個新戰力。 無論你是正在評估導入的管理者，或是好奇自己工作會如何改變的白領，這集都會給你清楚的答案。 主持人： 未來城市頻道總監 陳芳毓 來賓：Aiworks校長/之初學校執行長 黃琇琳 Shirney 製作團隊：許鈺屏、樂祈、陳繹方、陳瑞偉 百工百業用AI系列 https://futurecity.cw.com.tw/special/ai-work-podcast ＊搜尋「未來城市FutureCity@天下」，追蹤更多城市議題：https://futurecity.cw.com.tw/ ＊訂閱天下全閱讀：https://bit.ly/3STpEpV ＊「聽天下」清楚分類更好聽，下載天下雜誌App：https://bit.ly/3ELcwhX ＊意見信箱：bill@cw.com.tw -- Hosting provided by SoundOn

Where does agency efficiency go when AI begins handling the repetitive steps teams have battled for years? Jason Cass explores that shift with Jackson Fregeau, Co-Founder and CEO of Quandri, as they break down how a renewal intelligence platform can analyze policies, trigger quoting based on premium changes, and create contextual client communication automatically. Their discussion highlights how these capabilities free up staff to spend more time with clients while opening the door to new levels of retention and operational scale. Key Topics: Evolution from RPA to AI-driven capabilities Building a renewal intelligence platform for agencies Policy analysis across key coverage variables Automated quoting triggered by premium change thresholds Personalized communication for retention and cross-sell Shifts from personal lines to small commercial automation Differences in margin and complexity across business segments Trust, accuracy, and model limits in production workflows AI adoption timing, economic cycles, and industry expectations Reach out to: Jackson Fregeau Jason Cass Visit Website: Quandri Agency Intelligence Produced by PodSquad.fm

Star power meets strategy. RPA's Alexis Coller, Tyler Brockington, and Lisa Nichols break down what makes a celebrity spokesperson truly effective — from alignment and authenticity to measurable impact. Learn how a familiar face can elevate a brand and keep audiences engaged. 

SS&C Blue Prism's VP reveals how they achieved $200M annual savings and $600M revenue growth by deploying 3,000 AI agents, processing 6 million documents monthly as their own first customer.Topics Include:SS&C Blue Prism evolved from RPA leader to agentic automation provider over 25 yearsServes 22,000 clients in regulated industries like financial services, healthcare, manufacturing, and retailOffers AI agents, governance gateway, and secure enterprise chat leveraging AWS BedrockAs "customer zero," they deployed 3,000 agents processing 6 million documents monthlyGenerated $200M annual savings and $600M revenue growth using their own technologyFinancial services client unlocked unstructured document processing previously impossible with traditional automationHealthcare client's AI processes MRIs more accurately than human radiologistsKey lesson: Focus on business outcomes first, not just implementing AI everywhereCritical insight: Plan for scale on day one, not after pilots succeedAWS Marketplace streamlined purchasing, especially in challenging Latin American marketsFuture vision: B2A economy where agents negotiate parking, shopping, and services autonomouslyPredicts agent-to-agent communication will revolutionize healthcare monitoring and wealth managementParticipants:Satish Shenoy – Global Vice President, Technology Alliances and GenAI GTM, SS&C Blue PrismSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Live from Morgan Stanley's European Tech, Media and Telecom conference in Barcelona, our roundtable of analysts discuss artificial intelligence in Europe, and how the region could enable the Agentic AI wave.Read more insights from Morgan Stanley.----- Transcript -----Paul Walsh: Welcome to Thoughts on the Market. I'm Paul Walsh, Morgan Stanley's European head of research product. We are bringing you a special episode today live from Morgan Stanley's, 25th European TMT Conference, currently underway. The central theme we're focused on: Can Europe keep up from a technology development perspective?It's Wednesday, November the 12th at 8:00 AM in Barcelona. Earlier this morning I was live on stage with my colleagues, Adam Wood, Head of European Technology and Payments, Emmet Kelly, Head of European Telco and Data Centers, and Lee Simpson, Head of European Technology Hardware. The larger context of our conversation was tech diffusion, one of our four key themes that we've identified at Morgan Stanley Research for 2025. For the panel, we wanted to focus further on agentic AI in Europe, AI disruption as well as adoption, and data centers. We started off with my question to Adam. I asked him to frame our conversation around how Europe is enabling the Agentic AI wave. Adam Wood: I mean, I think obviously the debate around GenAI, and particularly enterprise software, my space has changed quite a lot over the last three to four months. Maybe it's good if we do go back a little bit to the period before that – when everything was more positive in the world. And I think it is important to think about, you know, why we were excited, before we started to debate the outcomes. And the reason we were excited was we've obviously done a lot of work with enterprise software to automate business processes. That's what; that's ultimately what software is about. It's about automating and standardizing business processes. They can be done more efficiently and more repeatably. We'd done work in the past on RPA vendors who tried to take the automation further. And we were getting numbers that, you know, 30 – 40 percent of enterprise processes have been automated in this way. But I think the feeling was it was still the minority. And the reason for that was it was quite difficult with traditional coding techniques to go a lot further. You know, if you take the call center as a classic example, it's very difficult to code what every response is going to be to human interaction with a call center worker. It's practically impossible. And so, you know, what we did for a long time was more – where we got into those situations where it was difficult to code every outcome, we'd leave it with labor. And we'd do the labor arbitrage often, where we'd move from onshore workers to offshore workers, but we'd still leave it as a relatively manual process with human intervention in it. I think the really exciting thing about GenAI is it completely transforms that equation because if the computers can understand natural human language, again to our call center example, we can train the models on every call center interaction. And then first of all, we can help the call center worker predict what the responses are going to be to incoming queries. And then maybe over time we can even automate that role. I think it goes a lot further than, you know, call center workers. We can go into finance where a lot of work is still either manual data re-entry or a remediation of errors. And again, we can automate a lot more of those tasks. That's obviously where, where SAP's involved. But basically what I'm trying to say is if we expand massively the capabilities of what software can automate, surely that has to be good for the software sector that has to expand the addressable markets of what software companies are going to be able to do. Now we can have a secondary debate around: Is it going to be the incumbents, is it going to be corporates that do more themselves? Is it going to be new entrants that that benefit from this? But I think it's very hard to argue that if you expand dramatically the capabilities of what software can do, you don't get a benefit from that in the sector. Now we're a little bit more consumer today in terms of spending, and the enterprises are lagging a little bit. But I think for us, that's just a question of timing. And we think we'll see that come through.I'll leave it there. But I think there's lots of opportunities in software. We're probably yet to see them come through in numbers, but that shouldn't mean we get, you know, kind of, we don't think they're going to happen. Paul Walsh: Yeah. We're going to talk separately about AI disruption as we go through this morning's discussion. But what's the pushback you get, Adam, to this notion of, you know, the addressable market expanding? Adam Wood: It's one of a number of things. It's that… And we get onto the kind of the multiple bear cases that come up on enterprise software. It would be some combination of, well, if coding becomes dramatically cheaper and we can set up, you know, user interfaces on the fly in the morning, that can query data sets; and we can access those data sets almost in an automated way. Well, maybe companies just do this themselves and we move from a world where we've been outsourcing software to third party software vendors; we do more of it in-house. That would be one. The other one would be the barriers to entry of software have just come down dramatically. It's so much easier to write the code, to build a software company and to get out into the market. That it's going to be new entrants that challenge the incumbents. And that will just bring price pressure on the whole market and bring… So, although what we automate gets bigger, the price we charge to do it comes down. The third one would be the seat-based pricing issue that a lot of software vendors to date have expressed the value they deliver to customers through. How many seats of the software you have in house. Well, if we take out 10 – 20 percent of your HR department because we make them 10, 20, 30 percent more efficient. Does that mean we pay the software vendor 10, 20, 30 percent less? And so again, we're delivering more value, we're automating more and making companies more efficient. But the value doesn't accrue to the software vendors. It's some combination of those themes I think that people would worry about. Paul Walsh: And Lee, let's bring you into the conversation here as well, because around this theme of enabling the agentic AI way, we sort of identified three main enabler sectors. Obviously, Adam's with the software side. Cap goods being the other one that we mentioned in the work that we've done. But obviously semis is also an important piece of this puzzle. Walk us through your thoughts, please. Lee Simpson: Sure. I think from a sort of a hardware perspective, and really we're talking about semiconductors here and possibly even just the equipment guys, specifically – when seeing things through a European lens. It's been a bonanza. We've seen quite a big build out obviously for GPUs. We've seen incredible new server architectures going into the cloud. And now we're at the point where we're changing things a little bit. Does the power architecture need to be changed? Does the nature of the compute need to change? And with that, the development and the supply needs to move with that as well. So, we're now seeing the mantle being picked up by the AI guys at the very leading edge of logic. So, someone has to put the equipment in the ground, and the equipment guys are being leaned into. And you're starting to see that change in the order book now. Now, I labor this point largely because, you know, we'd been seen as laggards frankly in the last couple of years. It'd been a U.S. story, a GPU heavy story. But I think for us now we're starting to see a flipping of that and it's like, hold on, these are beneficiaries. And I really think it's 'cause that bow wave has changed in logic. Paul Walsh: And Lee, you talked there in your opening remarks about the extent to which obviously the focus has been predominantly on the U.S. ways to play, which is totally understandable for global investors. And obviously this has been an extraordinary year of ups and downs as it relates to the tech space. What's your sense in terms of what you are getting back from clients? Is the focus shifts may be from some of those U.S. ways to play to Europe? Are you sensing that shift taking place? How are clients interacting with you as it relates to the focus between the opportunities in the U.S. and Asia, frankly, versus Europe? Lee Simpson: Yeah. I mean, Europe's coming more into debate. It's more; people are willing to talk to some of the players. We've got other players in the analog space playing into that as well. But I think for me, if we take a step back and keep this at the global level, there's a huge debate now around what is the size of build out that we need for AI? What is the nature of the compute? What is the power pool? What is the power budgets going to look like in data centers? And Emmet will talk to that as well. So, all of that… Some of that argument's coming now and centering on Europe. How do they play into this? But for me, most of what we're finding people debate about – is a 20-25 gigawatt year feasible for [20]27? Is a 30-35 gigawatt for [20]28 feasible? And so, I think that's the debate line at this point – not so much as Europe in the debate. It's more what is that global pool going to look like? Paul Walsh: Yeah. This whole infrastructure rollout's got significant implications for your coverage universe… Lee Simpson: It does. Yeah. Paul Walsh: Emmet, it may be a bit tangential for the telco space, but was there anything you wanted to add there as it relates to this sort of agentic wave piece from a telco's perspective? Emmet Kelly: Yeah, there's a consensus view out there that telcos are not really that tuned into the AI wave at the moment – just from a stock market perspective. I think it's fair to say some telcos have been a source of funds for AI and we've seen that in a stock market context, especially in the U.S. telco space, versus U.S. tech over the last three to six months, has been a source of funds. So, there are a lot of question marks about the telco exposure to AI. And I think the telcos have kind of struggled to put their case forward about how they can benefit from AI. They talked 18 months ago about using chatbots. They talked about smart networks, et cetera, but they haven't really advanced their case since then. And we don't see telcos involved much in the data center space. And that's understandable because investing in data centers, as we've written, is extremely expensive. So, if I rewind the clock two years ago, a good size data center was 1 megawatt in size. And a year ago, that number was somewhere about 50 to 100 megawatts in size. And today a big data center is a gigawatt. Now if you want to roll out a 100 megawatt data center, which is a decent sized data center, but it's not huge – that will cost roughly 3 billion euros to roll out. So, telcos, they've yet to really prove that they've got much positive exposure to AI. Paul Walsh: That was an edited excerpt from my conversation with Adam, Emmet and Lee. Many thanks to them for taking the time out for that discussion and the live audience for hearing us out.We will have a concluding episode tomorrow where we dig into tech disruption and data center investments. So please do come back for that very topical conversation. As always, thanks for listening. Let us know what you think about this and other episodes by leaving us a review wherever you get your podcasts. And if you enjoy Thoughts on the Market, please tell a friend or colleague to tune in today.

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ConnectWise has announced enhancements to its Ozzio platform, which now includes expanded third-party patching for over 7,000 applications, improvements to the professional services automation (PSA) user experience, and advanced robotic process automation (RPA) capabilities. These updates aim to address security vulnerabilities in widely exploited applications and streamline operations for managed service providers (MSPs). The new features are set to improve operational efficiency and security, with the expanded patching available immediately and RPA features expected to roll out in the coming months.In conjunction with these updates, ESET has integrated its ESET Protect platform with ConnectWise Ozzio, allowing for one-click deployment of security management tools. This integration is designed to enhance the efficiency of security tasks for MSPs, enabling them to meet legal and insurance requirements more effectively. Additionally, ConnectSecure has introduced AI-powered vulnerability management reports that prioritize risks based on business impact rather than just technical severity, further supporting MSPs in delivering proactive risk assessments.OpenAI has surpassed 1 million business customers, marking it as the fastest-growing business platform in history. A Wharton study indicates that 75% of enterprises using AI technologies report a positive return on investment. Meanwhile, Google has launched Gemini AI tools for stock traders and improved hurricane prediction capabilities through its DeepMind technology, showcasing the growing integration of AI across various sectors, including finance and weather forecasting.For MSPs and IT service leaders, these developments underscore the importance of integrating advanced security and AI capabilities into their service offerings. As the landscape shifts towards cyber resilience and AI-driven solutions, providers must adapt by leveraging these tools to enhance their operational efficiency and client services. The focus on measurable outcomes, such as trust and risk management, will be crucial for maintaining competitive advantage in an increasingly automated environment.  Four things to know today00:00 At IT Nation Connect, ConnectWise Focuses on Asio Enhancements While Ecosystem Partners Deliver the Bigger Innovation05:37 N-able Rebrands Its Future: Strong Earnings and AI-Fueled Pivot Toward Cyber Resilience08:31 From ChatGPT to Hurricanes: How AI's Expansion Is Turning Tools Into Core Business Systems11:14 Trust, Transparency, and Transformation: How AI Acceleration Is Forcing Leaders to Rethink Human Metrics This is the Business of Tech.    Supported by:  https://mailprotector.com/mspradio/

On this episode of the Scouting For Growth podcast, Sabine VdL talks to Sebastien Denef, CEO and co-founder at AGENTS.inc, a company at the forefront of building intelligent agent platforms for enterprises. On this episode we explore how agentic AI architectures are reshaping industries, what it takes to scale agentic AI solutions across siloes, and why the winners in this space will be those who master both the technology and collaboration. KEY TAKEAWAYS You can give a task to an AI agent – a piece of software – that autonomously handles the task. When compared to previous layers of automation, we can now increase the autonomy level because of the AI models and the increased amounts of data we have.  It's underhyped. The impact we can have with today's technology is very, very big and it will impact all sectors, from education to finding a job, buying a house, buying your groceries, deciding where to go on your weekend where right now we're only seeing the beginnings of what could happen.  Almost the entire industry is trying to improve ChatGPT, to make it a little bit better, we actually see that this chat function isn't really needed. What is needed is having a tireless workforce that tirelessly works for you as AI agents – you don't necessarily want to converse with all of them because there would be too many messages to handle. You need a control interface to steer these new employees. RPA allowed us to move a document from A to B. AI agents will allow us to understand what's inside that document, extract the right stuff, put the right thing into the system, evaluate the information, and so on. All these things were impossible before, that's the big difference and that is possible today. BEST MOMENTS  ‘Think of AI agents as computers that work while you are asleep.'  ‘We will see shifts in entire industries, especially those with large workforces which will no longer be needed, and we will see new stuff coming up because of that.' ‘Companies are only just waking up from the dream that if you use ChatGPT or Microsoft CoPilot you're “AI-ready”.' ‘More than 70% of the work people do right now can be automated.' ABOUT THE GUESTS Sebastien Denef is CEO and co-founder at AGENTS.inc who is inventing the future of human-computer interaction. LinkedIn ABOUT THE HOST Sabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew a venture lab that accelerates the curation, validation, & commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers, accelerated over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter LinkedIn Instagram Facebook  TikTok Email Website This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

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