Welcome to The Front Porch, where host Lauren Jewell sits with Pointers and people throughout the rental (and hire) industry to find out a little bit about them, what makes them tick, and maybe gets some advice for making her way in the rental software industry.
Let's meet Pete Wright, one of Point of Rental's Account Executives!
UK Software Support Manager Rob Warwick sits down on the PORch to talk about how he got into software support, lessons that translate from the soccer pitch to the workplace, and a host of other things. *NOTE: This episode is marked explicit for references to a TV show title that sounds like a swear word and because we're not sure if the game "Rob or Knob" should be censored, but it would've required a LOT of beeps to edit. Listener discretion advised.
Let's meet Samuel Van Duyne, a Sales Development Representative here in the United States!
Let's meet Alex Barrett, one of Point of Rental's Sales Development Representatives in the UK!
Let's meet Irfan Ahmed, Point of Rental's Canadian Solutions Engineer!
Let's meet James Hartin, Point of Rental's "new" Senior Security Engineer!
Joan McKinlay joins The Front Porch fresh off her trip to Slovakia as part of Plant & Hire Aid Alliance's convoy to bring supplies to Ukrainian refugees there. While we spent a lot of our chat talking about her experience there, we also learned how she started her career, her time at Point of Rental, her love of musical theatre (including her Top 5 musicals of all time), and we even had our first guest who immediately had an answer for "most embarrassing moment of her career".
Let's meet Allison Holt, one of our new Customer Support Specialists!
Let's meet Cheryl Frakes, one of our new Customer Support Specialists!
This month's Front Porch guest is Joan McKinlay from our UK office, who participated in the Plant & Hire Aid Alliance's recent convoy to Slovakia to provide equipment and supplies to Ukrainian refugees. Since the full episode won't be shared until after the next Plant & Hire Aid Alliance event, we wanted to share this segment from the interview (slightly modified) to encourage people interested in helping her at the Wrapathon scheduled for 26-27 November to stop by and help. The people involved will play a big role in brightening the lives of people who could really use it after an incredibly difficult 2022. If you can't make the Wrapathon but you'd like to help in other ways, you can get connected by signing up at the Alliance's website: https://www.aid-alliance.com/
Let's meet Jacob Varona, one of our new Customer Support Specialists!
In a special edition of The Front Porch, we recorded our Industry Panel session at the 2022 International Conference. Panelists include, in order of appearance: John Hiatt, SitePro Rentals Frances Ellison, Curated Events Michelle Kuenning Bullock, Tates Rents Matt Musgrove, Tejas Equipment Rental
Let's meet Nickolaus Bishop, one of our new Customer Support Specialists!
Let's meet Tommy Le, one of our new Customer Support Specialists!
Let's meet Emerald Palacio, our new Professional Services Recruiter in the United States.
Let's meet Jim Goodfriend, our new Account Executive in the United States.
Point of Rental's International Conference is coming up, and we're using that as an excuse for not having full episodes of The Front Porch this month. Instead, Alistair Bennett from Skyjacks joined us from South Africa to talk about his company's experience working with Point of Rental software. We also learn a little bit about International Conference Platinum Sponsor enVista BI.
Let's meet Helen Payne, our "new" Customer Success Manager in our UK office!
Let's meet Renato Nakagomi, our "new" Research and Development Team Lead!
Let's meet Tom Hanna, our "new" Customer Service Specialist!
Let's meet Tim Knapp, our "new" Sr. Manager of Information Security!
Let's meet Zack Davis, our "new" Customer Support Specialist!
Let's meet our "new" HR Generalist, Susan Yarbrough!
Meet Chris Lewis, our "new" Sr. Implementation Consultant here in the US, in this International Podcast Day episode of The Four.
Now we'll hop over to the UK to welcome Jenny Tracey to the Point of Rental team. She's our "new" Customer Success Manager. Yes, it's still International Podcast Day.
Let's welcome Jodie Cornish, our Australian Accounts Administrator, to the team on International Podcast Day.
As we continue International Podcast Day, let's meet Keith Roper, Point of Rental's "new" Software Support Technician!
On International Podcast Day, let's meet Kelly Ly, Point of Rental's "new" Software Support Technician!
Let's meet Nitin Ralhan, Point of Rental's "new" 1st Line Customer Support Technician!
In August, HIANZ held their annual conference and Kiwi Hire Group walked away with three of the association's annual awards. We talked to Christine Potter, one of the founders of Kiwi Hire Group, about the awards and what's led to Kiwi Hire's success in such a short time.
Let's meet Stephen Way, Point of Rental's new Sales Development Representative!
Let's meet Truman Jones, Point of Rental's new Software Support Assistant Manager!
Jeremy Mackey grew up wanting to be a Power Ranger and now he's delivering lessons and knowledge to Point of Rental users...so, pretty close! We got his backstory, learned what brought him from Oklahoma to Texas and got his fantasy football insights just in time for your drafts (he's a back-to-back defending fantasy league champion around these parts).
Adeel Ahmed is our new Customer Support Technician in the UK! Let's find out what he had to say in his first week as a Pointer.
Dakota McClure is our new Software Support Technician here in the US office!
Joining us from Massachusetts, it's David Burdick! He's our new Product Specialist.
The ARA's Bridget Otten joined us on the Front Porch this month! We talked about her career in event organizing, YPN events, played a game of "Otten or Not In", and learned a surprising amount about the Quad Cities.
Giri Logeswaran joins us from Australia! He's our new Software Support Technician down there; he talked to Kayla about joining the team.
Joining us from Florida is Kenny Tejeda, our new Jr. DevOps Engineer!
We talked to our HR and Payroll Manager Sara Wilhite to learn more about what HR is really all about and it pretty much turned into a "tell us good stories about people that either got fired or really should've been fired" session. We also learned about her karaoke side career and got the most confusing Top 5 list we've heard on the show.
Let's meet Wesley Soucie, Point of Rental's new Systems Engineer!
Oxana Demchenko is Point of Rental's new UX Researcher stationed up in Oregon.
Samantha Ruttura and her family have been in the construction or construction-adjacent industries for 100+ years (OK, just her family has; she definitely isn't 100+ years old). We talked about managing to find her own way while sticking close to family, leadership philosophies, and discovered which local restaurant she'd opt to have her last meal from (if it ever came to that).
Let's meet Beth McDonald, our new Senior Project Manager!
Let's meet Dre Hill, our new Learning & Development Specialist!
Brian Beaudry is Point of Rental's NI Content Generator. You can learn what that means, about filling in as an emergency guest, and learn about his ArenaBowl championship ring.
Let's meet Elle Fowler, our new Account Manager in Australia!
Let's meet Janice Wycoff, our new Office Assistant!
We welcome our first Australian guest to The Front PORch! Amy Mulligan joins us from Western Australian - she and her husband founded AJM Hire in 2019 after having wanted to open a hire business for years...only to have to close it as COVID and lockdowns hit Australia. But they're back in now and growing quickly. We talked to her about her background and running multiple businesses with her husband.