Podcasts about account managers

URGENT update on anyone in the Amazon space! This new rule changing July 27th where titles will now have to be 75 characters only from 200 is the biggest hoax and hogwash in a very long time. Scotty O tells you why nothing is changing and the Amazon AI BOT is going to do it all for you!  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

What a pleasure to get to meet Kate Assaraf CEO/Founder of DIP. Kate is incredible and has built a million dollar brand without spending one penny on digital advertising. Summer and Scott get so many Juicy Nuggets about how she did it. An incredible story about how she built this company on word of mouth!  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Kate Assaraf LinkedIn: https://www.linkedin.com/in/kate-assaraf-b25a741a7/   QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Scotty O hits the road and does the Intentwise Claude workshop in Seattle. He got the chance to sit down with founder and CEO Sreenath Reddy of Intentwise to talk through the workshop and the latest going on with Amazon advertising and how AI is affecting the ad tech industry. The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Sreenath Reddy  LinkedIn:https://www.linkedin.com/in/sreenathkreddy/   QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.

Your team is leaving money on the table, and the Summer Sizzle Sale is ending soon. For 8 years, Weaver Sales Academy has helped 17,000+ insurance professionals sell more and close better. Don't head into Q4 with the same gaps costing you sales.

Welcome back to #WithSONAR! In this episode, we're exploring Granular Flatbed Market Intelligence, one of SONAR's newest enhancements that gives you market-level visibility into flatbed demand and capacity across 86 freight markets. Save this to your 'My Dashboards' here: https://sonar.surf/sharepage/d07a6fcc-f382-40b3-a768-5bb7e07fa0d0 In this episode, we'll cover:

This week Nicola and Di sit down with the funny and unfiltered Em Rusciano. As most of our Australian listeners will know, Em is a comedian, performer, writer, singer, author, podcaster and proud mum of three. From music and radio to stage and screen, Em has built a career turning life's messiest, funniest and most honest moments into stories that make people laugh and feel truly seen. In this episode we chat to Em about her incredible journey, from growing up as the overachieving daughter of Italian immigrants in Melbourne, to accidentally auditioning for Australian Idol after a karaoke night, to building a career in radio and now touring the country independently with her own stage show. It's a story of reinvention, courage and never quite playing by the rules, which we absolutely love! We also talk to Em about the huge life changes she’s been going through over the past few years, including the end of her 25-year marriage, discovering she's ADHD and autistic in her 40s, and going through perimenopause all at once. She opens up about learning to choose herself first, and why she believes women are given so little permission to put themselves at the top of their own list. Em also shares all the details of her new show, Addicted to Love, touring nationally from August. It’s a funny cabaret about being conditioned from birth to chase love and Em shares some hilarious stories from the world of dating in your 40s. We had the best time in the studio with Em. She's honest, hilarious, and has such a gift for making people feel less alone. We hope you love this episode as much as we did! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com Show dates and info for Em’s show Addicted To Love here - https://emrusciano.com/addicted-to-love/ Follow Em on IG here - https://www.instagram.com/emrusciano/ Follow Emsolation Podcast on IG here - https://www.instagram.com/emsolation/ Watch Emsolation Podcast on YouTube here - https://www.youtube.com/@emsolationpodcast Follow Em on TikTok here - https://www.tiktok.com/@emrusciano Follow Em on Facebook here - https://www.facebook.com/EmRuscianoOfficial/ Find out more about the India trip, access the itinerary and book your place here - https://wetu.com/ItineraryOutputs/Discovery/78191347-4d64-4c52-acfd-5422d92ec90f Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcastsSee omnystudio.com/listener for privacy information.

Big deal on this episode as Collin Colburn, Vice President Commerce and Retail Media  with IAB joins the show to set us straight on what is happening with Retail Media and "Commerce Media". He enlightens us on the measurement controversy, how AI is going to change media and where the industry is going with privacy and much more regulations on advertising. The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Collin Colburn LinkedIn: https://www.linkedin.com/in/collin-colburn/   QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

This week Nicola and Di chat about love, lust, dating disasters, red flags and the secrets to making romance actually work, with the one and only Dr. Lurve. She's a psychologist and relationship expert who has dedicated her career to helping people understand what makes us tick when it comes to love, and she brought so much wisdom (and so many laughs) to the studio. In this episode Dr. Lurve discusses how you don't need to be "fully healed" before you find love. In fact, she says relationships are more like yoga than a finish line, a practice you never fully master. She breaks down the difference between chemistry and intimacy, why love bombing feels so addictive, and how understanding your partner's love language is the map to actually speaking to their heart. We talk all about the world of dating apps, the good, the bad and the ugly, and Dr. Lurve shares a simple tip for getting things off the screen and into real life within 21 days. She also shares why baggage isn't a red flag but a window into character, how to spot the addictive push-pull "crumbing" cycle, and why staying with an avoidant partner can quietly wear you down over time. Dr. Lurve reminds us that if you’re starting over after a breakup or a divorce, you’re actually in a position of power rather than weakness. You've got the data, the wisdom and the freedom to write a new chapter. We talk about dating later in life, the importance of matching values over chemistry, how to have hard conversations without ambushing your partner, and why learning to do conflict well might be the real secret to a relationship's longevity. We had such a great time chatting with Dr. Lurve, it was like having another girlfriend with us in the studio. We hope you enjoy this episode as much as we did! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com Follow Dr. Lurve on IG here - https://www.instagram.com/dr.lurve/ Find out more about Dr. Lurve’s work here - https://www.drlurve.com/workwithme Listen to Between The Sheets podcast here - https://podcasts.apple.com/au/podcast/between-the-sheets-with-dr-lurve/id1480610277 Find out more about the India trip, access the itinerary and book your place here - https://wetu.com/ItineraryOutputs/Discovery/78191347-4d64-4c52-acfd-5422d92ec90f Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts See omnystudio.com/listener for privacy information.

  Scotty O runs through some data from the Amazon Prime Days June 23-26 and cuts through all the noise on why this year it was "MEH" and the only way to do Prime Days is to ignore Amazon! The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Welcome back to #WithSONAR! In this episode, we're walking through the latest enhancements to Batch Rate Intelligence—now upgraded from a simple bulk lane rate lookup tool into a full RFP pricing analysis workspace. With these new enhancements, teams can analyze bids faster, identify margin risk, monitor lane volatility, and make more informed pricing decisions before submitting to customers.

Send us Fan MailIn this episode of The Business of Beautiful Spaces, Laura welcomes Massimo Ferrera, Account Manager and Stone Master at Cava Surfaces, to demystify the process of incorporating natural stone into interior design projects. With over 27 years of experience in marble sourcing, stone selection, and fabrication, Massimo shares practical guidance for designers who want to feel more confident specifying stone, working with fabricators, and guiding clients through the selection process.Together, Laura and Massimo explore where designers should begin when using natural stone, the most common misconceptions about fabrication, key questions to ask before choosing a slab, and how to avoid costly mistakes before install. They also discuss creative ways to use stone beyond countertops, including fireplaces, showers, floors, backsplashes, furniture pieces, and statement walls. This conversation will help designers feel more prepared, informed, and inspired to bring the beauty, character, and timelessness of natural stone into their projects. A free way to support our show is by leaving it a five-star rating and review on Apple Podcasts. It's a chance to tell us what you love about the show, and it helps other designers discover it, too.In just one focused hour, we'll dive into whatever you need most—pricing strategies, client management, attracting high-end clients or building repeat business. You'll get clarity, strategy, and expert advice based on my 27+ years of running a thriving, seven-figure design firm.This is your chance to get real answers to the questions you've been dying to ask—from someone who's actually been there.Book your session as you need it—no strings attached. Step-by-step guides, AI Chat GPT Made Simple and Claude Made Simple, start at the very beginning and then walk you through building your own role-based AI assistants, complete with prompts, checklists, and plug-and-play workflows you can implement immediately. Get both guides (and more designer resources) here: https://thebusinessofbeautifulspaces.com/designer-resourcesBe sure to follow along on Instagram @thebusinessofbeautifulspaces + @thorntondesign to stay up to date on what we're talking about next week. If you love our podcast, please, please, please leave us a review. If you have any questions or topic ideas OR you wish to be a guest email us thebusinessofbeautifulspaces@gmail.com or find us on instagram @thebusinessofbeautifulspacesLaura Thornton is the  principle designer of Thornton Design Inc, located in Kleinburg, ON.  Since founding the company in 1999, Laura has been committed to creating a new kind of interior design experience for her clients. Thornton Design is an experienced team of creative talents, focused on curating beautiful residential and commercial spaces in the Toronto, Ontario area and beyond. Now sharing all the years of experience with other interior designers to create a world of collaboration and less competition. The Business of Beautiful Spaces  I @thebusinessofbeautifulspacesThornton Design                                      I @thorntondesign

This week Nicola and Di are back with Over The Money Fence with Roger Montgomery. This series aims to help you take control of your finances with clarity and confidence. Roger is the Founder and Chairman of Montgomery Investment Management, has over 30 years’ investing experience and is a highly respected financial commentator featuring on various ABC programs, as well as his popular column in The Australian newspaper. He is also the author of best-selling investment guidebook Value.able. In this episode, Roger goes through the biggest bombshells from this year’s budget and what the practical implications are for you and your money. He explains why the changes to the budget don’t actually benefit young Australians, and therefore positioning it in this way is simply untrue. We talk about the hype around SpaceX being publicly listed, overtaking Amazon in market value, and Roger shares his thoughts on whether the hype is real or if this company has been overvalued. We also discuss private credit funds and why they can be a good investment option for people that want good returns without the volatility of the share market. As always, we loved having this conversation with Roger in the studio. He always makes us feel more calm and confident about our financial decisions. We hope you enjoy this episode as much as we did.  Tune into past episodes of Over the Money Fence with Roger here - https://omny.fm/shows/over-the-back-fence/playlists/over-the-money-fence This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com Find out more about Montgomery Investment Management here - https://montinvest.com Find out more about Montgomery private credit funds here -    https://www.montinvest.com/privatecredit Read Roger’s Whitepaper on private credit funds here - https://rogermontgomery.com/wp-content/uploads/2026/04/Whitepaper-_-cutting-through-the-noise-why-australian-private-credit-stands-apart.pdf Learn more about Roger and read his articles here - https://rogermontgomery.com Buy Roger's book Value.able here - https://rogermontgomery.com/valueable-book/ Follow Roger on IG here - https://www.instagram.com/rogerjmontgomery/ Follow Roger’s YouTube channel here  - https://www.youtube.com/user/rogerjmontgomery Follow Roger on X here - https://x.com/rjmontgomery Follow Roger on Facebook here - https://www.facebook.com/montgomeryroger/ Follow Roger on LinkedIn here - https://www.linkedin.com/in/rogermontgomery/ Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Nicola and Di on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts See omnystudio.com/listener for privacy information.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss about how metering devices control refrigerant flow in cooling and refrigeration systems. Jamie explains how simple restrictions like cap tubes and orifices work, then breaks down how an automatic expansion valve (AXV) holds a steady evaporator temperature and pressure for ice shavers and frozen drink machines. The conversation explores how thermostatic expansion valves (TXV) adapt to changing loads, how the sensing bulb and superheat spring balance each other, and internal versus external equalized valves. Gary and Jamie also discuss why a refrigerant distributor needs an external equalized valve, a service call on a stuck TXV at a restaurant rooftop unit, and how mentorship helps new technicians learn what textbooks miss. Gary and Jamie discuss how different metering devices control refrigerant flow in cooling and refrigeration systems. Jamie explains how simple restrictions like cap tubes and orifices create a pressure drop, and how an automatic expansion valve holds a steady evaporator temperature and pressure for ice shavers and frozen drink machines. The conversation covers thermostatic expansion valves, how the sensing bulb and superheat spring work together, how superheat is adjusted, and the difference between internal and external equalized valves. They also talk about why a refrigerant distributor needs an external equalized valve, a real service call on a stuck TXV, and how sharing field knowledge and mentorship helps newer technicians.  Expect to Learn: How AI can help HVAC and home service businesses automate repetitive daily tasks. Why maintenance agreement scheduling can become a major challenge as a business grows. How AI tools can improve customer communication across phone, text, email, and social media. Why it is important to evaluate AI solutions based on ROI, integration, and long-term value. How business owners can use AI to save time, improve customer experience, and focus on growth.   Episode Highlights:  [00:00] - Sponsor: Factory Direct Filters ad [00:42] - Intro to Jamie Kitchen in Part 02  [02:18] - What is an AXV & where it's used [05:58] - How a TXV works & adjusting superheat [07:52] - Internal vs. external equalised TXVs [11:55] - Real service call: stuck contactor & overheated scroll compressor [15:27] - Diagnosing a stuck TXV & getting it running [19:07] - Filter-drier location & recommendation to replace [21:52] - Mentorship, non-textbook fixes & closing   This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse!   Follow the Guest Jamie Kitchen on:  LinkedIn Profile: https://www.linkedin.com/in/jamie-kitchen/  LinkedIn - Danfoss: https://www.linkedin.com/company/danfoss/    Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/  LinkedIn - HVAC Know It All Inc.: https://www.linkedin.com/company/hvac-know-it-all-inc Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/615679643061429/   Instagram: https://www.instagram.com/hvacknowitall1/    Follow the Podcast on:  YouTube: https://www.youtube.com/@HVACKnowItAll   Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce  Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to discuss refrigeration metering devices and how they control refrigerant flow. Jamie explains what a simple restriction is, how an orifice or piston works, and how flow is set by the size of the hole and the pressure difference across it. The conversation covers capillary tubes and why they self regulate through friction and flash gas, why cap tubes clog when a system runs hot, and why suction lines are sized larger than liquid lines. Gary and Jamie also explore how outdoor weather and humidity change the load, why pistons struggle with latent cooling, and how overcharging on a hot day can flood the compressor and destroy a scroll. In this conversation, Jamie explains what a simple restriction is and how fixed metering devices control refrigerant flow in cooling and refrigeration systems. He discusses how an orifice or piston works, how the size of the hole and the pressure difference set the flow, and how capillary tubes self regulate through friction and flash gas. Jamie and Gary explore topics such as why cap tubes clog when a system runs hot, why suction lines are larger than liquid lines, and how oil must keep moving back to the compressor. They also discuss how outdoor weather and humidity change the load, why pistons cannot adapt to latent cooling needs, and how overcharging on a hot day can flood the compressor and wreck a scroll.  Expect to Learn: What a simple restriction is and how an orifice or piston controls refrigerant flow. How the size of the hole and the pressure difference across it set the amount of flow. How capillary tubes self regulate through friction and flash gas, and why they can clog when a system runs hot. Why suction lines are sized larger than liquid lines and how oil keeps moving back to the compressor. How outdoor weather and humidity change the load, and how overcharging on a hot day can flood the compressor and wreck a scroll. Episode Highlights:  [00:00] - Sponsor Ad: Factory Direct Filters [00:42] - Intro to Jamie Kitchen in Part 1 [02:04] - Simple Restriction (Orifice & Pressure Differential) [02:52] - Cap Tube vs. Orifice & How Cap Tubes Self-Regulate [06:35] - Clogged Cap Tubes: Causes (Heat & Oil Breakdown) [09:11] - Are Cap Tubes Still Viable? (Stable Loads Like Coolers) [12:20] - How Orifice Systems Work & Charging Challenges [17:58] - Scroll Compressor Bearing Failure & Failure Sound    This Episode is Kindly Sponsored by: Cintas: https://www.cintas.com/hvacknowitall Cool Air Products: https://www.coolairproducts.net/ Factory Direct Filters: https://www.factorydirectfilters.com/ SupplyHouse: https://www.supplyhouse.com/tm Use promo code HKIA5 to get 5% off your first order at Supplyhouse! Follow the Guest Jamie Kitchen on: LinkedIn Profile: https://www.linkedin.com/in/jamie-kitchen/ LinkedIn - Danfoss: https://www.linkedin.com/company/danfoss/ Follow the Host on: LinkedIn: https://www.linkedin.com/in/gary-mccreadie-38217a77/ Website: https://www.hvacknowitall.com Facebook: https://www.facebook.com/people/HVAC-Know-It-All-2/61569643061429/  Instagram: https://www.instagram.com/hvacknowitall1/  Follow the Podcast on: YouTube: https://www.youtube.com/@HVACKnowItAll Spotify: https://open.spotify.com/show/6LCBJGw0EHG03rdWHxUMce Apple Podcast: https://podcasts.apple.com/us/podcast/hvac-know-it-all-podcast/id1359253455 

This week Nicola and Di chat with the super talented Kathryn Eisman. Kathryn has already had a remarkable career and achieved so much at such a young age. She’s written 2 best-selling books, been nominated for multiple Emmy awards as a TV journalist, interviewed some of the biggest celebrities for E! News, created and hosted the TV series Undressed, as well as created and built a hugely successful fashion label, High Heel Jungle. Not only that, she’s also a mum of 2 beautiful daughters. In this episode we chat to Kathryn about her incredible career and how at the age of 21, she moved to New York to promote a book she’d written, and ended up becoming the youngest on-air reporter in NBC history. After many successful years with NBC, Kathryn made the move to LA, where she was the head of fashion and lifestyle coverage for E! News and got to interview some of the world’s biggest celebrities. We get to hear the stories of her most memorable interviews, which you’ll want to tune in for! We also talk to Kathryn about the psychology of style. Kathryn has written 2 bestselling books, How to Tell a Man By His Shoes and How to Tell a Woman By Her Handbag, as well as produced the TV series Undressed, to help us understand how the way a person dresses can tell you something about them. It’s so fascinating to think of style in this way and we loved hearing Kathryn’s stories of what your clothes reveal about you. Kathryn chats to us about her hosiery label High Heel Jungle, what inspired her to create the business and how amazing it’s been to have her label worn by the Kardashians, Kylie Jenner, Ariana Grande, and Rihanna, to name just a few. She shares what it’s been like to balance her career with motherhood, and the importance of going after your dreams. We absolutely loved chatting to Kathryn and had so many laughs in the studio with her. Her story is super inspiring and we love the way Kathryn is all about supporting other women and celebrating their successes. We hope you love this episode as much as we did. This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Kathryn on IG here - https://www.instagram.com/kathryneisman/ Follow High Heel Jungle on IG here - https://www.instagram.com/highheeljungleofficial/ Buy High Heel Jungle tights and socks here - https://highheeljungleshop.com/ Buy Kathryn’s Books here - https://www.kathryneisman.com/writing-books Find out more about the India trip, access the itinerary and book your place here - https://wetu.com/ItineraryOutputs/Discovery/78191347-4d64-4c52-acfd-5422d92ec90f Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

What a learning episode that covers ecommerce, Amazon and a B2B business all about Barrels! Jess Loseke joins the show to inform us the Midwest Barrel Company she co-founded with her husband and 2015 and all the twists and turns building a business so unique and successful! Scotty O and Hayley Brucker and the news sit back and learn the booze business! The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Jessica Loseke LinkedIn:https://www.linkedin.com/in/jessloseke/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Special Pop Up Pod! One of the Industry celebs writes to Scotty O that he will be the best guest ever and he wants to talk about Amazon and TikTok Shop. So we get Josh Rawe on the program and the co-founder of Amplisell talks us through why we need to all pay more attention to what he says is just like Amazon was back in the day. The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Joshua Rawe LinkedIn:https://www.linkedin.com/in/jrawe/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Welcome back to WithSONAR! In this episode, we're diving into SONAR's latest SITREP - an LTL Analysis and exploring the datasets available within the platform to help monitor pricing trends, shipping patterns, and current LTL market conditions. This report breaks down: Current LTL market conditions and pricing trends How rising diesel costs and fuel surcharges are impacting the market The role of freight class and rate composition in pricing changes Shifts in freight class mix over the last year Performance trends across publicly traded LTL carriers How truckload leading indicators may influence the future LTL outlook

Welcome back to WithSONAR! In this episode, we're diving into SONAR's latest SITREP - an LTL Analysis and exploring the datasets available within the platform to help monitor pricing trends, shipping patterns, and current LTL market conditions. This report breaks down: Current LTL market conditions and pricing trends How rising diesel costs and fuel surcharges are impacting the market The role of freight class and rate composition in pricing changes Shifts in freight class mix over the last year Performance trends across publicly traded LTL carriers How truckload leading indicators may influence the future LTL outlook

This week it’s a special episode with Nicola and Di. We’ve heard from our listeners that sometimes you want to hear the two of them chat as girlfriends, catching up over the back fence on everything that’s been happening in their lives - so this episode is exactly that! We catch up on all the goss from our Over The Back Fence Disco and share some of our favourite memories from the night. Thank you to all of you who joined us! We also have an incredible new experience that we’re launching today - Over The Travel Fence! A chance for you to join Nicola and Di on a trip to India! We’re so excited to embark on our first trip with listeners to continue the connection, laughs and adventure in person. In this episode we go through the itinerary (as Di says, it’s ‘mind-blowing’) and what you can expect if you join us for Over The Travel Fence - you won’t want to miss this once in a lifetime experience! If you’re interested in booking and want more information about our India trip, including the itinerary, you can find that here. We hope you enjoy this girlfriend chat between Nicola and Di - we certainly had fun in the studio! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Find out more about the India trip, access the itinerary and book your place here - https://wetu.com/ItineraryOutputs/Discovery/78191347-4d64-4c52-acfd-5422d92ec90f Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

SUUNTO: DE LA CAÍDA AL TOP MUNDIAL, CÓMO CREAR UN RELOJ Y EL TRABAJO CON ATLETAS | FYE PODCAST En este episodio nos sentamos con Joaquín López, Account Manager, Field Tester y parte del equipo de desarrollo de producto de Suunto España. Pasamos de repasar la historia de una marca mítica en el outdoor a meternos de lleno en los secretos de la ingeniería y el software que dan vida a los relojes que llevas en la muñeca. ¿Cómo se crea un reloj deportivo desde cero? ¿Qué pasó realmente durante los "años oscuros" tras el lanzamiento de la línea Spartan? ¿Cómo logró Suunto transformarse hasta convertirse en la marca de relojes más buscada en Google en España durante 2025? Joaquín nos lo cuenta todo con una cercanía y honestidad brutales. Además, analizamos el mercado actual, la llegada de nuevos competidores, la gestión de atletas de élite en el trail running y nos deja caer un exclusivo bombazo sobre los lanzamientos (relojes y accesorios) que están por venir en la segunda mitad del año.

Jerry Alderman is the co-founder and CEO of Valkre Solutions, a SaaS platform built specifically for key account managers who oversee the largest and most strategic customers in global B2B companies. After careers in engineering, sales, leadership, entrepreneurship, and customer value consulting, Jerry discovered that key account managers were still managing critical customer relationships with spreadsheets and PowerPoint. That insight led to Valkre, which helps large companies build account plans, coordinate teams, identify growth opportunities, and manage strategic customer relationships. Today Valkre serves major enterprise customers, has grown beyond $4 million ARR, and helps organizations move key account management from disconnected documents into a structured system that can leverage AI and organizational knowledge. In this conversation, Jerry explains why key account management may be the last major sales role that remains deeply human in the AI era. He shares lessons from building a new software category, finding product-market fit after several pivots, raising more than $5 million in practical funding from Golden Section, and why the biggest opportunities often hide inside markets that look small from the outside. Based on the transcript discussion of Valkre's growth, funding, and AI-driven market shift. Key Takeaways PowerPoint Problem - Hundreds of thousands of key account managers still run critical customer relationships in spreadsheets and PowerPoint. Human Workflow - Key account management depends on trust, judgment, negotiation, creativity, and relationships that AI cannot easily replace. AI Catalyst - AI isn't replacing account managers; it's finally forcing companies to digitize strategic account management processes. Category Creation - Building a new software category takes longer than expected, even with strong customers and product quality. Practical Funding - Raising minority growth capital helped accelerate sales and technology investments without sacrificing founder control. Product-Market Fit - The biggest startup challenge is getting product-market fit right and finding the right feedback sources. Quote from Jerry Alderman, Co-founder and CEO of Valkre Solutions "AI is automating a lot of processes now. I think that key account management will be the last sales role standing. I really do. I used Claude to investigate. Can AI take over key account management sales and disrupt Valkre? And here's what it says. 'No, because key account management is very relationship and trust dependent. "It requires this trust of people and relationships in order to get this done. It can't replace that. It says real-world coordination, meaning teamwork. It involves having this team of people coordinated together. This is a very human role and it requires the human to be creative and think forward.  AI is very much an accelerator. And so you did this job. Building an account plan and doing SWOT analysis and doing white space analysis, that stuff takes time. With AI in Valkre, you can do those things so much more efficiently and effectively." Links Jerry Alderman on LinkedIn Valkre Solutions on LinkedIn Valkre Solutions website Winning Customers book by Jerry Alderman Podcast Sponsor – Lighter Capital This podcast is sponsored by Lighter Capital. In the last 15 years, Lighter Capital has helped over 600 software and SaaS founders secure simple, non-dilutive financing to grow a little faster—without giving up any precious equity or board seats to investors.  Simple debt funding from Lighter Capital can range from $50K to $10 million, with straightforward terms, no personal guarantees or covenants, and up to a 4-year payback period. Go to LighterCapital.com to apply and get a quick pre-qualification. Then talk with their experienced team to create a practical funding plan to achieve your goals.  The Practical Founders Podcast Tune into the Practical Founders Podcast for weekly in-depth interviews with founders who have built valuable software companies without big funding. Subscribe to the Practical Founders Podcast using your favorite podcast app or view on our YouTube channel. Get the weekly Practical Founders newsletter and podcast updates at practicalfounders.com. Practical Founders CEO Peer Groups Be part of a committed and confidential group of practical founders creating valuable software companies without big VC funding.  A Practical Founders Peer Group is a committed and confidential group of founders/CEOs who want to help you succeed on your terms. Each Practical Founders Peer Group is personally curated and moderated by Greg Head.

We welcome back our biggest guest and the official "Creative Strategist" of the show, the one and only Joanna Wallace. The founder of CreativeConsultingRX and has been leading creative teams for many of the biggest brands in the US. She once again teaches Summer and Scotty O so much about why the position is one of the most coveted and high demand positions in our industry? The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Joanna Wallace  LinkedIn: https://www.linkedin.com/in/joannasloamewallace/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

This week's episode features CPM Group Managing Partner Jeffrey Christian in conversation with host Adrian Pocobelli. Christian discusses the outlook for gold, currencies, and energy markets, explaining why he believes gold is currently in a period of consolidation and examining the roles of ETFs, central banks, and global bullion flows. He also explores the relationship between energy markets and currencies, particularly across Asia. All this and more with host Adrian Pocobelli. This week's Spotlight features David Lye, Account Manager at FM, and Horace Chow, Head of Credit, Market Risk & Insurance at Vale Base Metals. They discuss the partnership between the two companies and how FM has helped mitigate operational risks across Vale Base Metals' operations. To learn more, visit: https://www.fm.com/ “Rattlesnake Railroad”, “Big Western Sky”, “Western Adventure” and “Battle on the Western Frontier” by Brett Van Donsel (⁠www.incompetech.com⁠). Licensed under Creative Commons: By Attribution 4.0 License ⁠creativecommons.org/licenses/by/4.0⁠ Apple Podcasts:⁠ https://podcasts.apple.com/ca/podcast/the-northern-miner-podcast/id1099281201⁠ Spotify:⁠ https://open.spotify.com/show/78lyjMTRlRwZxQwz2fwQ4K⁠ YouTube:⁠ https://www.youtube.com/@NorthernMiner⁠ Soundcloud:⁠ https://soundcloud.com/northern-miner

Geschätzte Lesedauer: 8 Minuten Es gibt Vertriebsfehler, die Aufträge kosten — und einer davon ist so alltäglich, dass ihn fast jeder täglich begeht. Hunderte Male. Ohne es zu merken. Genauer gesagt: Es ist eine einzige Nachricht. Sie killt mehr Deals als jeder Preiseinwand. Mehr als jeder Wettbewerber. Mehr als jede verpatzte Kaltakquise. Und zwar alle zusammen. Ich spreche konkret vom Autoresponder. Der klassischen „Bin dann mal weg"-Mail. Vielleicht denkst du jetzt: „Christopher, das ist doch Standard. Jeder hat eine Abwesenheitsnotiz." Genau das ist aber das Problem. Weil sie Standard ist, denkt niemand darüber nach. Was sie eigentlich kommuniziert. Und vor allem: was sie kostet. Eine Geschichte, die sich so zugetragen hat Um Ostern herum hat mich ein Kunde um Hilfe gebeten. Es ging um die Auswahl eines CRM-Systems. Wer sowas schon mal gemacht hat, weiß: Das ist nervenaufreibend. Und verdammt wichtig. Schließlich ist das CRM das digitale Rückgrat deines gesamten Vertriebs. Wir hatten zwei Anbieter in der engeren Auswahl. Zwei starke Lösungen. Zwei motivierte Sales-Teams. Vor Ostern liefen die Drähte heiß. Denn es ging auf eine Entscheidung zu. Die Nerven waren blank. Kurz vor dem Finale schickte der Projektleiter noch eine letzte Frage. Gleiche Mail. Gleiche Uhrzeit. An beide Anbieter. Bei Anbieter A kam zurück: ein Autoresponder. „Ich bin bis zum 30. im Urlaub. In dringenden Fällen wenden Sie sich an meinen Kollegen XY." Der Projektleiter war fassungslos. Der Vertriebler war einfach weg. Ohne Vorankündigung. Ohne Übergabe. Er schrieb den Vertriebsleiter an. Auch von dem: Autoresponder. „Bin ebenfalls nicht erreichbar. Meine Assistentin hilft weiter." In diesem Moment klingelte sein Handy. Mitten in die Wut hinein. Anbieter B. Jemand sagte: „Herr Mayer hier. Mein Kollege ist heute leider nicht da — aber ich habe Ihre Nachricht gesehen und bin direkt ins System. Ihre Antwort habe ich vorbereitet. Wollen wir kurz sprechen?" Die Entscheidung war damit gefallen. Nicht wegen des Preises. Nicht wegen der Features. Sondern weil einer einfach da war. Der andere nicht. Ein Autoresponder hat diesen Deal gekillt. Und das in weniger als fünf Sekunden. Daran siehst du also: Es geht nicht um große Strategie — sondern um solche kleinen, alltäglichen Vertriebsfehler die Aufträge kosten. Was dein Kunde wirklich will — und was ihn zum Abbruch bringt McKinsey hat Ende 2025 über 3.600 B2B-Einkäufer befragt. Das Ergebnis ist brutal ehrlich. Die wichtigsten Gründe, warum Einkäufer einen Lieferanten verlassen: 52 %: Verschiedene Teams geben widersprüchliche Informationen zu Preis, Verfügbarkeit oder Lieferzeit. 52 %: Ich kann die Person mit dem richtigen Wissen nicht erreichen. 51 %: Der Lieferant kann nicht kanalübergreifend kommunizieren. 50 %: Keine auf mein Geschäft zugeschnittene Vertriebserfahrung. Merkst du was? Keiner dieser Gründe hat mit Preis oder Produkt zu tun. Es geht ausschließlich um Erreichbarkeit und Reibungslosigkeit. Das nennt man Customer Effort. Der Kunde will nämlich gar nicht „begeistert" werden. Er will einfach keine Steine im Weg. Die Harvard Business Review hat das schon 2010 gezeigt. Nicht Begeisterung treibt Loyalität. Sondern wie einfach der Kunde sein Problem lösen kann. Deshalb bestätigt Gartner das auch: Kunden mit nur einer schwierigen Interaktion haben eine viermal niedrigere Loyalität. Schlimmer noch: 81 Prozent verbreiten danach negative Mundpropaganda. Ein Autoresponder ist die Definition einer schwierigen Interaktion. Vertriebsfehler die Aufträge kosten: Die drei Szenarien, in denen dein Autoresponder zuschlägt 1. Der Neukunde Stell dir vor: Jemand wurde dir empfohlen. „Sprich mal mit dem Account Manager da. Der ist super." Der Interessent schreibt dir eine Mail. Vielleicht der wichtigste Neukunde des Jahres. Und was kommt zurück? „Bin im Urlaub. Melden Sie sich bei..." Glaubst du wirklich, der ruft jetzt einen fremden Kollegen an? Und erklärt dem alles nochmal von vorne? Vergiss es. Der hat nämlich nicht nur dich angeschrieben. Sondern zwei, drei andere auch. Außerdem zeigt die Studie von Drift: Wer zuerst antwortet, hat eine über 50 Prozent höhere Chance auf den Auftrag. Völlig unabhängig von Preis und Leistung. Dein Autoresponder hat dir diesen Vorsprung genommen. Und zwar endgültig. 2. Der Kunde im Angebotsprozess Noch schmerzhafter. Du hast Wochen investiert. Präsentationen gehalten. Referenzen geschickt. Der Kunde ist heiß. Er will abschließen. Und hat noch eine letzte Frage. Du bist im Urlaub. Dein Autoresponder sagt: „Kümmer dich selbst." Zwei Wochen später fragst du dich: „Was ist eigentlich aus dem Angebot geworden? Der Kunde meldet sich einfach nicht mehr." Doch. Hat er. Du hast nur nicht geantwortet. 3. Der treue Bestandskunde Der, der seit Jahren bei dir kauft. Der ein Problem hat und schnell Hilfe braucht. Dein Autoresponder signalisiert ihm: „Meine Freizeit ist wichtiger als dein Problem." Dazu fällt mir Anthony Iannarino ein. Einer der klügsten Sales-Köpfe der USA. Er bringt es auf den Punkt: „Abwesenheit lässt die Zuneigung nicht wachsen. Sie lässt sie abwandern. Mehr Kunden gehen durch Vernachlässigung verloren als durch jede andere Ursache." Vernachlässigung. Genau das tut dein Autoresponder. „Aber ich habe doch ein Recht auf Urlaub!" Ja, hast du. Absolut. Darum geht es aber gar nicht. Es geht nämlich um den Unterschied zwischen Person und Firma. Dein Kunde will etwas von deinem Unternehmen. Und dein Unternehmen muss dafür sorgen, dass seine Customer Experience einfach und schnell ist. Völlig egal, ob du gerade am Strand liegst. Sam Walton, der Gründer von Walmart, hat es einmal so gesagt: „Es gibt nur einen Chef — den Kunden. Und der kann jeden im Unternehmen feuern. Vom Vorstand abwärts. Einfach indem er sein Geld woanders ausgibt." Der Kunde muss sich nicht um deine interne Organisation kümmern. Er muss nicht warten. Und vor allem: Er muss nicht dreimal nachfragen. Im Gegenteil: Seine Aufgabe endet, sobald er auf „Senden" klickt. Ab da ist es deine Bringschuld. Punkt. So machst du es besser: Drei Stufen der Vertriebs-Erreichbarkeit Stufe 1: Proaktiv kommunizieren (kostet nichts) Wenn du länger als zwei, drei Tage weg bist: Informiere deine wichtigsten Kunden. Und zwar vor deiner Abreise. Nicht durch einen Autoresponder — sondern proaktiv. „Hallo Herr Kunde, ich bin von Donnerstag bis Dienstag auf einer Familienfeier. Kein Problem — mein Kollege Peter Mayer übernimmt. Er ist komplett eingearbeitet und kann jede Frage sofort beantworten. Sie erreichen ihn unter [Durchwahl/Mail]." Am besten stellst du den Kollegen vorher schon vor. In einem gemeinsamen Call oder per Mail. Dann kennt der Kunde ihn nämlich. Und fühlt sich nicht abgeschoben. Stufe 2: Echte Übergabe mit Substanz (braucht Struktur) Telefon umstellen. E-Mail-Zugriff für die Vertretung. Und vor allem: Das CRM so pflegen, dass jeder Kollege innerhalb von 30 Sekunden versteht, was Phase ist. Wenn ein Kunde anruft und du nicht da bist, sollte nicht der Praktikant rangehen. Der dann sagt: „Äh, der Herr Müller ist nicht da. Keine Ahnung, worum es geht. Soll er zurückrufen?" Besser so: „Herr Mayer hier, Kollege von Herrn Müller. Ich sehe gerade im System: Es geht um den Projektabschluss Phase 2. Angebot vom 12. Juni. Hier ist Ihre Antwort. Wollen wir's kurz besprechen?" Das ist 2026 übrigens kein Hexenwerk mehr. CRM-Systeme. Cloud-Telefonanlagen. Shared Inboxes. Das kostet nämlich nur ein paar Euro im Monat. Und spart dir hunderttausende an verlorenen Deals. Stufe 3: Hyperpersonalisierung (der echte Wettbewerbsvorteil) Die Top-Performer im B2B-Vertrieb gehen noch weiter. McKinsey zeigt nämlich: Diese Unternehmen wachsen 15 Prozent schneller als der Durchschnitt. Die anderen schaffen nur 7 Prozent. Was heißt das konkret? Ein Dealroom für jeden Kunden. Eine gemeinsame Projektseite. Alle Ansprechpartner sichtbar — inklusive Verfügbarkeitsstatus. Alle Dokumente und der aktuelle Stand an einem Ort. Der Kunde sieht sofort: Wer ist da? Wen spreche ich an? Und für Routinefragen findet er die Antwort vielleicht sogar direkt auf der Seite. Ohne überhaupt jemanden zu kontaktieren. Das ist längst keine Science-Fiction mehr. Es gibt Standardsoftware, die das abbildet. Und Kunden lieben es. Denn sie bekommen damit endlich, was sie wirklich wollen: Kontrolle und Geschwindigkeit. Quick Takeaways Dein Autoresponder tötet Deals. Jeden Tag. Auch wenn du es nicht mitbekommst. Der Kunde will keine Begeisterung — er will keine Hindernisse. Customer Effort ist der Loyalitätstreiber Nr. 1. Jeder Kundenkontakt ist ein „Moment der Wahrheit" (Jan Carlzon). Ein Autoresponder ist immer ein negativer Moment. 50 % der Einkäufer verlassen einen Lieferanten, weil sie die richtige Person nicht erreichen (McKinsey 2025). Proaktive Abwesenheits-Kommunikation kostet dich 2 Minuten. Einen verlorenen Kunden reinzuholen kostet dich dagegen Wochen. Eine echte Urlaubsvertretung braucht CRM-Zugriff und Telefonumstellung. Nicht „ruf doch mal den Soundso an". Dealrooms und Hyperpersonalisierung sind keine Spielerei — sie bringen 15 % mehr Wachstum als der Durchschnitt. FAQ: Häufige Fragen zum Autoresponder Warum ist ein Autoresponder schädlich für den Vertrieb? Er signalisiert: „Meine Abwesenheit ist wichtiger als dein Anliegen." Der Kunde soll einen fremden Kollegen anrufen und alles nochmal erklären. Die meisten tun das nicht. Sie gehen zum Wettbewerber. Schnelle Reaktion ist der wichtigste Conversion-Faktor — ein Autoresponder macht das unmöglich. Was ist die beste Alternative zur klassischen Abwesenheitsnotiz? Die proaktive Kommunikation vor der Abwesenheit. Informiere aktive Kunden und Interessenten, bevor du gehst. Stelle außerdem eine echte Vertretung vor — jemanden, der das CRM kennt und sofort antworten kann. Ideal ist ein Dealroom. Oder eine Projektseite. Dort sehen Kunden, wer verfügbar ist. Und finden direkt Antworten. Wie richte ich eine professionelle Urlaubsvertretung im Vertrieb ein? Erstens: CRM und E-Mail-Zugriff für die Vertretung sicherstellen. Zweitens: Telefon auf den Kollegen umstellen. Drittens: Die Vertretung proaktiv beim Kunden vorstellen — am besten noch vor der Abreise. Außerdem alle offenen Vorgänge dokumentieren. Mit Status und nächsten Schritten. So kann der Vertreter selbstständig antworten. Was kostet ein verlorener Kunde durch schlechte Erreichbarkeit? McKinsey beziffert die Wahrscheinlichkeit eines Lieferantenwechsels bei schlechter Erreichbarkeit auf über 50 Prozent. Dazu kommt nämlich: Negative Kundenerfahrungen führen zu viermal niedrigerer Loyalität. Und 81 Prozent verbreiten danach negative Mundpropaganda. Ein verpasster Anruf kostet also nicht nur den aktuellen Deal. Sondern auch zukünftige — durch Reputationsverlust. Kann ich im Urlaub komplett abschalten, ohne Kunden zu verlieren? Ja — mit dem richtigen System. Der Schlüssel: Das Unternehmen bleibt erreichbar, nicht die Person. Dafür brauchst du drei Dinge. Erstens: einen gut eingearbeiteten Vertreter. Zweitens: ein CRM mit vollständiger Dokumentation. Drittens: eine gemeinsame Projektseite als Dealroom. So bekommen Kunden jederzeit Antworten — während du völlig offline bist. Entscheidend ist die Vorbereitung. Wer im CRM nur Stichworte hinterlässt, kann keine saubere Übergabe erwarten. Anleitung: Bessere Erreichbarkeit in 6 Schritten So verhinderst du ab sofort, dass deine Abwesenheit Kunden kostet. CRM-Check: Sind alle offenen Vorgänge aktuell dokumentiert? Kann ein Kollege innerhalb von 30 Sekunden verstehen, was Phase ist? Wenn nicht: nacharbeiten. Telefonanlage prüfen: Rufumleitung auf Vertretung einrichten. Keine Weiterleitung ins Leere. Idealerweise mit Rufnummernerkennung, die sofort den Kundendatensatz öffnet. Proaktiv informieren: Drei Tage vor Abwesenheit alle aktiven Kontakte per Mail anschreiben. Vertretung namentlich vorstellen. Erreichbarkeit nennen. Übergabestatus bestätigen. Außerdem: ruhig auch anrufen, nicht nur mailen. Vertretung briefen: 30-Minuten-Call mit dem Kollegen. Durchgehen: Welche Deals sind heiß? Welche Kunden brauchen besondere Aufmerksamkeit? Wo liegen die Antworten? Eigene Abwesenheitsnotiz optimieren: Falls du doch eine brauchst: Kein „ich bin nicht da". Sondern konkrete Vertretung mit Namen und Durchwahl. Mit dem Hinweis, dass die Vertretung bereits informiert ist. Rückkehr-Check: Nach dem Urlaub prüfen: Welche Kunden haben sich gemeldet? Wurden alle Anfragen beantwortet? Was kannst du beim nächsten Mal noch besser machen? Schließlich geht es um kontinuierliche Verbesserung.

What a breath of fresh air as Summer brings her friend Mac Smith on to talk through real digital consumer experience, how to listen to the consumer on your sight! Scott and Summer learn from Mac all about what matters, which tools to use to track your consumer and how to make your sight exactly what the customer really wants!  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Mac Smith  LinkedIn: https://www.linkedin.com/in/mac-smith-496aa311/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.

Our guest on Episode #79 of the TGG Podcast is Joe Newton. Joe was part of Thomas Frank's inner circle at both Brentford and Tottenham and is a new breed of analyst. After starting as a youth player at Tranmere and Wrexham, he got a degree and Masters in performance analysis and secured a job at the New Saints in Wales.  His big break came when he was appointed first-team analyst at Brentford, where he forged a close relationship with Frank and helped the club gain promotion to the Premier League. After that came a brief and turbulent spell at Tottenham, which ended in the sack in February 2026.  Joe told us about his progression in the game, about what makes Brentford special, why things went wrong at Tottenham and about his special relationship with Frank. In this episode we also have an interview with Adam Ridgewell, who worked for Southampton for five years before becoming Account Manager with Genius Sports. Adam told us how clubs like Brentford are using Genius Sports' tracking data and Performance Studio to gain an edge in the game.

This week Nicola and Di chat with the fabulous Diane Gilman. Diane is known as the ‘Jean Queen’ and has spent decades proving that age is just a number. From building a fashion empire and revolutionising denim for women, surviving breast cancer and becoming one of the leading voices in the pro-aging movement, Diane keeps reinventing herself at every chapter. Now in her 80s, Diane is showing us how to stay vibrant, visible and unapologetically ourselves. In this episode we hear about Diane’s early life, the way she visualised the life she wanted at the age of 8, dreaming of being a fashion designer in New York, and then how she made it happen! Diane tells us the incredible story of how she found herself designing jeans for some of the most legendary musicians including Janice Joplin, Jimi Hendrix, Jim Morrison, Cher and Rod Stewart, to name a few. We also hear how she got her start on the Home Shopping Network and the way that skyrocketed her career. Always one to believe in herself and back herself, Diane’s story really shows the power of having a positive attitude and putting yourself forward for opportunities. Diane opens up about her cancer diagnosis and the way her treatment transformed her life. You’ll want to hear the amazing story of Sheila and how she changed Diane’s outlook on life forever! We also talk to Diane about her thoughts on aging, why she’s loving it, and how she’s living her best life in her 80s and has no plans of slowing down or going out quietly. Diane is full of so much wisdom and great tips for getting the most out of life. Her energy and enthusiasm is infectious and we were so inspired speaking with her. We hope you have as much fun listening to this as we did! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Diane on IG here - https://www.instagram.com/thedianegilman/ Listen to Diane’s podcast Too Young To Be Old here - https://podcasts.apple.com/us/podcast/too-young-to-be-old-with-diane-gilman-the-queen-of-jeans/id1691401600 Watch Diane’s YouTube channel here - https://www.youtube.com/@thedianegilman Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

One of the greatest parts of going to events and recording is the people you meet. Scotty O sits down with Malkiva Jaggi, Vice President of Partnership and Platforms for One Tree Brands. You will learn so much about the inside story of how brands can be successful on TikTok. One Tree will take care of managed services and fulfillment. They are true brand advocates and are doing amazing things for brands!  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Malvika Jaggi  LinkedIn: https://www.linkedin.com/in/malvikajaggi/ Website: https://onetreebrands.com/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

What a pleasure to learn from one of the best in our industry! Gregor Murray joined Scotty O at the Salsify Digital Shelf Summit in Atlanta in May. What an eye opening conversation from the Chief "So What" Officer for Digital Commerce Global! We talked through his presentation at DSS and of the BENCHMARK system that they have created and how the big US companies are doing? The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   GUEST: Gregor Murray  LinkedIn: https://www.linkedin.com/in/gregormurray/ Website: https://www.dcg.ai/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

In this episode of the Willpower Podcast, recorded live at the Growth Code Conference, Will sits down with Sarah Bootcheck, Account Manager and Speech Language Pathologist at Raintree, to talk about one of the most important shifts happening in rehab right now: artificial intelligence transforming the way therapy practices operate from the inside out.Sarah brings a rare perspective to this conversation. She is both a clinician who has worked in the trenches of pediatric speech therapy and a technology professional who now helps practice owners understand and leverage the tools that can change the trajectory of their business. That combination makes her one of the most credible voices in this space.Together, Will and Sarah break down exactly how Raintree, one of the most experienced EMR platforms in the therapy space, made a bold decision to evolve or risk becoming irrelevant. After hearing directly from their largest clients that change was non-negotiable, Raintree acquired Yumi, an AI company that had already developed one of the first AI scribes built specifically for physical therapists. That acquisition became the foundation for ten new products and enhancements rolled out across 2025.In this episode you will learn:ScribeIQ and AI documentation in rehabNoteIQ clinical insights and patient progress trackingSchedulerIQ and the future of front office automationAI versus AI in medical billing and RCMWhy therapists are the most underprotected professionals in healthcareHow virtual assistants and AI work together to protect revenueThe 29% effective revenue loss hitting every outpatient practiceSubscribe to the Willpower Podcast for weekly conversations with OT, PT, and SLP owners sharing what is working right now.Connect with Sarah Bootcheck on LinkedInLearn more about Raintree EMR at https://www.raintreeinc.com/ Learn more about Virtual Rockstar at virtualrockstar.comSend us Fan MailVirtual Rockstars specialize in helping support or replace all non-clinical roles.Learn how a Virtual Rockstar can help scale your physical therapy practice.Subscribe here to our completely free Stress-Free PT Newsletter for your weekly dose of joy. 

Welcome back to WithSONAR! In this episode, we're walking through the latest enhancements to Key Market Insights—making it easier than ever to monitor the markets and modes that matter most to your business. Inside the dashboard, you can: Filter by Van or Reefer and search for specific freight markets Save your most-used markets for quick access Monitor tender rejections and spot market conditions in real time Track whether markets are tightening or loosening with directional insights from WRI Use the new AI Analysis feature for summaries of market shifts, demand drivers, and actionable strategies tailored to your business These enhancements help teams better understand not just what is happening in the market—but why it's happening and what actions to take next.

Welcome back to WithSONAR! In this episode, we're walking through the latest enhancements to Key Market Insights—making it easier than ever to monitor the markets and modes that matter most to your business. Inside the dashboard, you can: Filter by Van or Reefer and search for specific freight markets Save your most-used markets for quick access Monitor tender rejections and spot market conditions in real time Track whether markets are tightening or loosening with directional insights from WRI Use the new AI Analysis feature for summaries of market shifts, demand drivers, and actionable strategies tailored to your business These enhancements help teams better understand not just what is happening in the market—but why it's happening and what actions to take next.

This week Nicola and Di chat with the legendary Steven Bradbury. All of our Australian listeners, and many of our international listeners as well, will remember the epic moment in 2002 when Steven became the first Australian ever to win a Gold medal at the Winter Olympics. It was such a memorable race as Steven came from behind to win the final, and in doing so, created the term ‘Doing a Bradbury’, which was added to the Macquarie Dictionary in 2014. However, there’s so much more to Steven’s story than that one moment, and we were so grateful to be able to hear more about his journey of strength, passion and resilience. In this episode, we chat to Steven about his speed skating career and some of the most heart-stopping moments, including 2 specific crashes where he almost lost his life. It’s incredible to hear Steven talk about the incident in Montreal where he lost ¾ of his blood in 1 minute, and his next significant injury, 18 months out from his final Olympics, when he broke his neck in training. The sheer determination and resilience that Steven showed to keep going and pursue Gold is incredibly inspiring. We also walk through that famous final and unbelievable moment with Steven. What was happening in the lead-up to the race, the strategy that he and his coach decided on, and what it felt like to watch everyone fall over in front of him, win Gold, but have the entire crowd booing because the local favourite had gone down in the fall. We chat about Steven’s new career as a motivational speaker and entrepreneur, the incredible work ethic he has, the way he’s fuelled by adrenaline and the brewery he started, with the best name ever, Last Man Standing. Steven has some great tips on finding your passion, working really hard at it, and not giving up too early. We really loved having Steven in the studio with us, hearing his story and sharing some laughs. We’re not the only ones who think his story is incredible, it turns out a film is going to be made about his life, which we also chat about in this episode. We hope you love it as much as we did. This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Steven on IG here - https://www.instagram.com/stevenbradburyofficial/ Find out more about Steven’s work and buy his book here - https://stevenbradbury.com.au/ Find out more about Steven’s brewery Last Man Standing here - https://lmsbrewing.com.au/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Summer, Hayley and Scotty O have been Amazon experts for decades. All 3 hosts have been working with brands since the first ever Amazon Prime Day in 2015. Join the experts for the biggest keys to selling on Amazon or to Amazon for Amazon Prime Day June 23-26. Big time Juicy Nuggets from these experienced pros no matter where you are in the Amazon journey, this is a time honored tradition on AOB! The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

This week Nicola and Di chat with the incredible Marisa Peer. Marisa is a world-renowned therapist, best-selling author, award-winning speaker and the creator of Rapid Transformational Therapy. After working with Hollywood celebrities, CEOs, royalty and sports stars for decades, Rapid Transformational Therapy was Marisa’s way of having a global impact and making her techniques available to everyone. Marisa’s message is simple, she teaches us how to retrain the mind and rewrite our stories to truly change our lives. In this episode Marisa gives us so many incredible tools to help us shift our mindset and fully live into our potential. She tells us the 3 key things that you need to be able to do really well if you want to thrive in any area of your life, and goes through different examples of how you can apply these things every day. We talk about the power of language and the importance of the words you use and Marisa goes through specific examples of words that you need to stop saying because they are confusing your brain and keeping you stuck. We discuss Marisa’s new book, Your Mind, Your Rules and she goes through so many great examples of the rules that your brain is following and how you can work with these rules to make your brain your greatest friend and ally, working with you to create the life you want. This is such a motivating and inspiring episode with so many practical tools that can really help you make positive changes in your life. We were absolutely thrilled to be able to spend some time with Marisa and hear her simple, yet powerful reminders for living a phenomenal life. We hope you love it as much as we did! This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Marisa on IG here - https://www.instagram.com/marisapeertherapy/ Buy Marisa’s new book here - https://marisapeer.com/ Get Marisa’s free audio downloads here - https://marisapeer.com/free-gifts/ Find out more about Marisa’s courses here - https://shop.marisapeer.com/ Listen to Marisa’s podcast here - https://podcasts.apple.com/gb/podcast/master-your-mind-with-marisa/id1548923376 Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Another all star group sits down with Scotty O at the Salsify Digital Shelf Summit in Atlanta. Julie Spear and Matt Rosenfeld with Acadia are joined by Adam Janecka Director of Ecommerce for Trilliant Food and Nutrition. We talk about retail media, PDP and much more on how Nurri and other brands have seen powerful growth in a very competitive category. The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Julie Spear   LinkedIn: https://www.linkedin.com/in/julie-spear-a90b948/ Acadia - https://acadia.io/   Guest: Matt Rosenfeld  LinkedIn: https://www.linkedin.com/in/matt-rosenfeld-b3ab56123/ Acadia - https://acadia.io/   Guest: Adam Janecka  LinkedIn: https://www.linkedin.com/in/adam-janecka-7065401/?skipRedirect=true QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

In this Episode, Fred and John welcome special guest Elena Casal, Chief Client Officer for the Clearing House. The Clearing House is one of the US's largest payment networks. In this episode, we cover:- Embracing sales as an account manager- 'Selling' vs. adding value- Account plans- Building relationships- Asking for the sale

This week Nicola and Di chat with the fun and uplifting duo Lise and Sarah. Nicola and Di met Lise & Sarah last December in the line waiting to meet Oprah, and they knew they had to get them on the podcast. Lise & Sarah, often known as ‘Those 2 Girls’ from their radio days, have now become successful podcasters, authors, speakers, and the creators of Disco Club. They’ve backed themselves, made big shifts and built something really special together. They’re also mums, juggling family life, careers, and navigating their forties with all of the change, chaos and reinvention that comes with it. We couldn’t wait to chat to them about it all. In this episode we hear the story of how Lise and Sarah first met, found themselves talking for 5hrs and haven’t stopped chatting since! We talk about their incredible friendship and chemistry, which led to them getting tapped on the shoulder to host a national breakfast radio show, and how they juggled that career with raising their children. They also share about the leap they made to leave radio and start their own podcast, the difficult times that followed, as well as the hard work, belief, manifesting, intention-setting and perseverance that brought them to where they are today. It’s such an inspiring story! We chat to the girls about life over the decades - we get to hear what being in their forties means to them and Di and Nicola share what life has been like in their sixties - newsflash, it keeps getting better! This episode is a really great chat amongst girlfriends. It’s full of laughs, stories and sharing life truths with each other. We absolutely loved this conversation with Lise and Sarah and we hope you enjoy it as much as we did. This episode is proudly supported by Montgomery Investment Management, trusted experts helping you build and protect your financial future. For further information, please contact David Buckland, Chief Executive Officer or Rhodri Taylor, Account Manager on (02) 8046 5000 or investor@montinvest.com We’ve created a special offer for our Back Fence listeners to use at Positive Energy. Listeners can get a 10 class pack for $150 (save $90) or 25% off an unlimited membership for 3 months. Use code: BACKFENCEPE to activate your special offer. We'd love you to join us for our Backfence Disco on Friday, May 29th at Positive Energy in Sydney. It's going to be such a fun night and we can't wait to dance the night away with you in person! Buy your tickets here: https://events.humanitix.com/over-the-back-fence-disco Follow Nicola and Di on IG here - https://www.instagram.com/overthebackfencepodcast/ Follow Lise and Sarah on IG here - https://www.instagram.com/liseandsarah/ Listen to Lise and Sarah’s podcast here - https://podcasts.apple.com/au/podcast/lise-and-sarah/id1533920893 Find out more about Lise and Sarah’s Disco Club here - https://www.discoclub.com.au/ Watch Over The Back Fence on YouTube here - https://www.youtube.com/@Overthebackfencepodcast/podcasts Follow Positive Energy on IG here - https://www.instagram.com/positiveenergy_health_fitness/See omnystudio.com/listener for privacy information.

Today's guest is one of the smartest minds around organizational AI, automation and where we will see the biggest impacts at many of the largest companies in the world. Lisa Copland has spent years understanding technology, work flows, process and how to utilize innovation to make the people work smarter and produce better outcomes. Summer Jubelier and Scotty O learn a ton and some new words. Lisa brings the game to the program and once again it is a great episode!   The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Lisa Copland  LinkedIn:https://www.linkedin.com/in/lisamcopland/ RapidCanvas AI: https://www.rapidcanvas.ai/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Menopause is having a moment! After generations of misunderstanding, myths and mockery, menopause and perimenopause is starting to get the attention and support it deserves. And no wonder: in the United States, about 6,000 women enter menopause each day, according to scientific data. In this episode of NextAge Season 2, we're joining the conversation. You'll hear from some of familiar on-air hosts here at Nashville Public Radio about their experiences and medical experts who specialize in menopause healthcare.Got a story to share for our NextAge series? Leave us a message at 615-751-2500 or chime in during the live show on our YouTube stream.This season of NextAge is made possible by a grant from the West End Home Foundation — Advancing Aging with Dignity and Strengthening Communities — and by BlueCross BlueShield of Tennessee.This episode was hosted and produced by LaTonya Turner.Guests: Nina Cardona, Morning Edition Host, WPLN/Nashville Public Radio Jude Mason, Mid-day Host, WNXP Radio Leigh Mayo, Account Manager, WPLN/Nashville Public Radio Megan Jones, Digital Editor, WPLN/Nashville Public Radio Dr. William Lee, Associate Professor Obstetrics and Gynecology, Vanderbilt Medical Center; certified menopause practitioner  Anne-Ward Eshelman - Nurse Practitioner at HaneyGYN

On this episode of the podcast, I'm joined by Ian Cartwright, a New Zealand-based sales coach, speaker, and author. Ian is known for his clear, actionable approach and his passion for empowering B2B sales professionals and SME owners with practical tools and engaging workshops. Ian gets straight to the point and shares the biggest mistakes salespeople make when moving into account management, as well as why stakeholder mapping is absolutely essential. We also talk about how to align strategies with customer objectives and the importance of building strong, value-driven relationships. He also tells a real-world story of turning around and growing a fractured strategic account. This episode is packed with actionable insights to help you elevate your key account management game and build even better customer partnerships.   Outline of This Episode [00:00] Shifting from selling to strategic account management [03:41] Building key account relationships [08:18] Building a strong key account plan [12:55] Maintaining key customer relationships [16:16] Key account management challenges [18:03] Navigating customer relationships Key Accounts are More Than Just Big Customers A common pitfall in sales organizations is conflating "big" customers with "strategic" or "key" accounts. As Ian says, many companies assume their largest customers automatically qualify as key accounts. However, true strategic accounts represent high revenue AND offer pathways to greater opportunity—such as access to new sectors, product development partnerships, and strong cultural fit. Working with a strategic account should be mutually enjoyable and aligned with the business's core values and long-term objectives. Size alone doesn't make a customer "key"—the relationship's potential for synergy and evolution does.   The Account Manager's Evolving Role Transitioning from frontline selling to account management requires a fundamental mindset shift. Sticking with purely transactional tactics is risky. Successful account managers act as connectors and orchestrators, mapping organizational dynamics, understanding stakeholders, and proactively seeking opportunities to add value. Equally, organizations must invest in upskilling their sales teams. Treating account management as a passive, reactive role limits growth. Ian advocates for a white space strategy: continuously identifying hidden opportunities within the account, even if the returns may manifest months or years later. At its heart, key account management is business development driven by insight and relationship-building.   Tools of the Trade: Blending Old School and New Proficiency with modern CRMs is non-negotiable, but Ian also recommends blending old and new methods for a comprehensive approach: CRM: Centralizes information, opportunities, and collaboration across the team. Desktop Research: Staying ahead of trends in the client's industry supports anticipation rather than simply reaction. The Phone: Proactive, personal outreach builds trust—don't be afraid to pick up the phone! A Credit Card: Never underestimate the power of a coffee or meal to grease the wheels of partnership.   Communication and Relationship-Building In our conversation, Ian shares a real-world example of how fractured relationships, even with major clients, can be turned around through intentional stakeholder engagement, regular communication, and focusing on shared wins. Simple, consistent reporting of impact—such as reducing unplanned downtime reinforces partnership and value. Key account management isn't a static process or a matter of "set and forget." It's an ongoing practice of curiosity, planned engagement, innovation, and value reinforcement. By treating key accounts as evolving partnerships rather than static revenue streams, sales teams can drive mutual growth and position themselves as essential partners for the long term. Resources & People Mentioned The Six Fundamentals of Sales Know How by Ian Cartwright   Connect with Ian Cartwright Ian Cartwright on LinkedIn    Connect With Paul Watts  LinkedIn Twitter    Subscribe to SALES REINVENTED Audio Production and Show Notes by PODCAST FAST TRACK https://www.podcastfasttrack.com  

If you are in the retail/ecommerce/amazon/retail media space, then this episode is an all star cast. Live from Atlanta and the Digital Shelf Summit we present the biggest names in the industry with no script, no agenda, just sitting around a table chopping it up on many different topics. Agentic shopping, retail media spend and measurement, amazon and all marketplaces. LLM's and much more with some of the brightest in the industry. In a rare moment, getting these LinkedIn thought leaders at one place and just turning on the microphones is just short of impossible! But we did it.  The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Kiri Masters  LinkedIn:https://www.linkedin.com/in/kiri-masters/   Guest: Scot Wingo  LinkedIn: https://www.linkedin.com/in/thescotwingo/   Guest: Chris Perry  LinkedIn: https://www.linkedin.com/in/chrisaperry/   Guest: Danny Silverman  LinkedIn: https://www.linkedin.com/in/danieljsilverman/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Welcome back to WithSONAR! In this episode, we're walking through the new Carrier Safety Dashboard—a centralized view of FMCSA crash, carrier, and inspection data designed to help you better understand safety trends and operational risk across the transportation market. You can access the Carrier Safety Dashboard Here: https://sonar.surf/fmcsa-dashboard Inside the dashboard, you'll be able to: Monitor crash trends including fatal, injury, hazmat, and tow-away incidents Analyze monthly crash patterns and state-level activity View carrier population and concentration data across interstate, intrastate, and hazmat carriers Identify where capacity is most concentrated for specific carrier types Track inspection and violation trends by state and inspection level Dive deeper into out-of-service (OOS) violations and enforcement activity

Scotty O finally gets to sit down with his old friend and mentor Eric Heller. Back in the day, Eric created one of the first Amazon only agencies in the country, maybe the world? Marketplace Ignition was the blueprint on how to build an Amazon only agency and get it sold. Well, WPP purchased Eric's firm and it started a whole new opportunity for everyone doing Amazon work, including Scotty O. He had The Cairn Co as the Amazon division of the rep group Frontier Group. Once he met Eric, things were changing and we talk about how it all came to be! The Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Eric Heller  LinkedIn:https://www.linkedin.com/in/ericheller/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Huge news out today as Amazon says goodbye to Rufas and welcome back to taking over the world.. Alexa! Immediately reached out to Danny Silverman to jump on and discuss from his Uber heading to the airport in NY. Quick immediate reaction as we predicted this on our Bingo Card prediction show in Feb!  Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Danny Silverman  LinkedIn: https://www.linkedin.com/in/danieljsilverman/ Website: https://www.marketperformancegroup.com/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

Scotty O is live in Atlanta at the DSS 2026 conference by Salsify. We love recording at conferences and events! We get some incredible conversations that are 100% organic and hand crafted! This starts it off with the amazing dynamic duo of FirstMovr Oskar Kaszbuski and Chris Perry! Oskar gave us some serious knowledge on where AI is in ecommerce! Chris, as always, comes with so many teachable moments on how AI and the people behind brands are adapting.   Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Oskar Kaszubski LinkedIn: https://www.linkedin.com/in/oskarkaszubski/ Website: https://firstmovr.com/   Guest: Chris Perry  LinkedIn: https://www.linkedin.com/in/chrisaperry/ Website: https://firstmovr.com/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

So many brands and services are trying to figure out what their consumers like, don't want and everything else, but the days of old fashion focus groups in a blank room are over! Malinda Sanna has been a better way to get what consumers really think for years with her own software and platform, LookLook.app! It is beyond genius and has worked for many of the biggest brands in the luxury space in too many categories to count. The big difference is her platform talks to consumers one to one and gets much more honest feedback that can produce real change for brands. It is truly the "Virtual Confessional" as her newsletter is titled. Scotty O, Summer and Hayley had a blast learning about how it works and how it has helped drive sales, build companies and get to know a true trailblazer in consumer marketing!  Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Malinda Sanna  LinkedIn: https://www.linkedin.com/in/ceolooklook/ LookLook: https://looklook.app/ Substack: https://substack.com/@malindasanna Virtual Confession Newsletter: https://newsletters.looklook.app/ QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

  Well it is that time once again. Scotty O makes his unique spin on Amazon's Q1 Earnings call for 2026. Going over Andy Jassy's comments and always has some fun with the analyst questions.  Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.  

The great folks, Peter Crosby and Lauren Livak Gilbert have been producing a standard podcast in our industry, "Unpacking The Digital Shelf" for many years. A few weeks ago, they had one of the best research firms in our space. Stratably CEO/Founder Russ Dieringer went on to bring some levity to the Agentic Shopping hype cycle based on his research and reporting of many of the largest CPG and consumer brands in the US. I had to highlight this great episode and conversation as we are not even close to Agentic Shopping being a huge mover. Always Off Brand is always a Laugh & Learn!    FEEDSPOT TOP 10 Retail Podcast! https://podcast.feedspot.com/retail_podcasts/?feedid=5770554&_src=f2_featured_email   Guest: Russ Dieringer  LinkedIn: https://www.linkedin.com/in/russdieringer/ Stratably: https://stratably.com/   Unpacking the Digital Shelf: https://podcasts.apple.com/us/podcast/unpacking-the-digital-shelf/id1483944522   Host: Lauren Livak Gilbert LinkedIn: https://www.linkedin.com/in/laurenlivak/   Host: Peter Crosby LinkedIn: https://www.linkedin.com/in/peterjcrosby/   QUICKFIRE Info:   Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com  Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin:  https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 17 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC.   LinkedIn https://www.linkedin.com/in/summerjubelirer/   Scott Ohsman has been working with brands for over 30 years in retail, online and has launched over 200 brands on Amazon. Mr. Ohsman has been managing brands on Amazon for 19yrs. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Producer and Co-Host for the top 5 retail podcast, Always Off Brand. He also produces the Brain Driven Brands Podcast featuring leading Consumer Behaviorist Sarah Levinger. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/   Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley lives in North Carolina.  LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/   Huge thanks to Cytrus our show theme music "Office Party" available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449   "Always Off Brand" is part of the Quickfire Podcast Network and produced by Quickfire LLC.