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Applied to 50+ UX or Product jobs & still no interviews or offers? Get UX job search help.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher with 20 years of experience who founded the UX job search accelerator, Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramYou might think your DIY job search is saving you money—but the truth is, it's likely costing you tens of thousands in lost income, time, and emotional energy.In this eye-opening episode, Sarah Doody breaks down the real cost of an inefficient UX job search using her custom-built UX Job Search ROI Calculator. You'll follow three real-world scenarios—a mid-level designer, a career switcher, and a junior designer—and see how seemingly small inefficiencies (like endless applications and resume rewrites) quickly add up to five-figure losses.Whether you're just starting your job search or you've been at it for months, this episode will help you stop making emotionally driven decisions and start using data to drive your next move.What You'll Learn in This Episode:✔️ The hidden financial and emotional cost of a prolonged job search✔️ How many hours and dollars you're actually spending applying to jobs✔️ Why rejection often triggers unnecessary upskilling and overlearning✔️ The ROI of getting strategic job search help (with real numbers)✔️ Why clarity and confidence—not more courses—are what actually get you hiredResources & Next Steps:
This week, Nigel and Tazziii sit down with Roshelle Patterson, a UX Researcher and Writer, to discuss her journey from serving in the U.S. Air Force to working in the video games industry across both AAA and indie titles, including Blizzard's World of Warcraft: The War Within and the climate-focused indie project Waves of Jeju. We hear how she navigated her path with intention and a desire to positively impact others. Join the conversation and discover how taking stock of what motivates you can lead to opportunities that are the perfect fit for you. This is a must listen for anyone worried about missing the “conventional” path to games...there is none!Connect with Roshelle online:LinkedIn: https://www.linkedin.com/in/roshelleantoinetteEmail: roshelleantoinette@gmail.com
Power of Ten is a show about design operating at all levels of zoom, from thoughtful detail to changes in organisation, society and the world, hosted by design leadership coach, Andy Polaine. My guest in this episode is Lisa D. Dance, an experienced UX Researcher whose 10+ years of work has spans UX Research & Strategy to Interactive Prototyping & Usability Testing. She has created award-winning work for enterprise organizations and also helped small to mid-sized businesses improve their websites and apps so they do not frustrate or harm customers. LINKS Lisa - Lisa on LinkedIn: https://www.linkedin.com/in/ldance/ - ServiceEase: https://serviceease.net - Today Is the Perfect Day book site: https://todayistheperfectday.com - Newsletter: Tell a Friend tinyurl.com/TellaFriendTuesdaySignUp Andy - Website: https://www.polaine.com - Newsletter: https://pln.me/nws - Podcast: https://pln.me/p10 - Design Leadership Coaching: https://polaine.com/coaching - Courses: https://courses.polaine.com - LinkedIn: https://www.linkedin.com/in/apolaine/ - Mastodon: https://pkm.social/@apolaine - YouTube: https://www.youtube.com/@apolaine
Applied to 50+ UX or Product jobs & still no interviews or offers? Get UX job search help.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher with 20 years of experience who founded the UX job search accelerator, Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramIn this candid and encouraging open house conversation, Sarah Doody interviews Fritz Boyle, a UX researcher and Career Strategy Lab (CSL) graduate who recently landed a program manager role at Amazon—after nearly two years of job searching.Fritz shares what changed when he finally stopped spinning his wheels and committed to a strategic process. From rebuilding his portfolio and resume with intention, to regaining confidence through storytelling, community, and reflection, Fritz walks us through the exact mindset and tactical shifts that helped him move from burnout to breakthrough.Whether you've been job searching for months or you're just starting out, this episode is a reminder that it's never too late to get clear, realign your strategy, and step into the next chapter of your career with confidence.What You'll Learn in This Episode:✔️ Why applying to every UX job doesn't work—and what to do instead✔️ How creating a portfolio isn't just about design—it's about clarity and confidence✔️ The role of community and coaching in rebuilding after rejection✔️ How Fritz moved from doubt to a leadership role in AI research at Amazon✔️ Why following a structured process made all the difference✔️ What it looks like to think long-term about your UX career (not just your next role)Where Fritz Works Now:
Applied to 50+ UX or Product jobs & still no interviews or offers? Get UX job search help.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher with 20 years of experience who founded the UX job search accelerator, Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramWould you ever design a product without doing user research first? Of course not. So why do so many UX professionals walk into job interviews without researching their users—the interviewers?In this episode, Sarah Doody shares a simple but powerful strategy that can completely change the tone and outcome of your UX job interviews. You'll learn how to connect on a human level with interviewers by doing just a bit of thoughtful research—and how those small moments of connection can tip the scales in your favor.This isn't about manipulation. It's about building trust, showing empathy, and making your job search more human.What You'll Learn in This Episode:✔️ Why researching your interviewers is a game-changer✔️ How one candidate at Meta used a single question to create a 5-minute connection✔️ What to look for in someone's LinkedIn, blog, or social posts✔️ Examples of conversation starters that feel natural—not forced✔️ How to show up as thoughtful, intentional, and memorable in your interviewsWhether you're early in your UX career or a seasoned pro, this episode will help you build stronger relationships—and better results—from every interview.Timestamps:00:00 Introduction to Career Strategy00:56 The Power of Human Connection in Interviews01:29 Real-Life Example: Making a Personal Connection02:54 LinkedIn Post Breakdown04:05 Why UX Research Matters in Interviews05:27 Tactical Tips for Interview Research08:18 Creating Conversation Starters09:37 Conclusion and Homework11:04 Final Thoughts and Contact Information
Applied to 50+ UX or Product jobs & still no interviews or offers? Get UX job search help.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher who founded the UX job search accelerator, Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramYou might think soap operas have nothing to do with your UX job search, but in this episode, Sarah Doody shows you why that thinking might be keeping you stuck and invisible.Back in the 1930s, Procter & Gamble created soap operas to sell, well… soap. But what they really created was one of the most effective audience engagement strategies in marketing history. And today, you can apply the same four principles to dramatically improve your visibility and momentum as a UX job seeker.Whether you're on the job hunt now or preparing for the future, this episode will reframe how you think about visibility, consistency, and strategy—and show you exactly where you might be going wrong.What You'll Learn in This Episode:✔️ Why visibility, not just talent, gets you hired✔️ The 4 key takeaways from Procter & Gamble's soap opera strategy✔️ How to show up where your audience (aka recruiters & hiring managers) are already hanging out✔️ Why timing and repetition are critical to your job search success✔️ What most UX portfolios and resumes get totally wrong✔️ The mindset shift that turns your job search from passive to powerfulResources & Links Mentioned:
Taylor Jennings is lead UX Researcher at Chili Piper. Chili Piper is your all-in-one Demand Conversion Platform. The only solution that consolidates Chat, Routing, and Scheduling all in one platform. They've raised $54.4M.Here's what we cover:How do you incorporate customer research at Chili Piper;Product research and goals with this research;Pricing research, goals with this research, how you actually did this in the weeds;How have you actually used the research insights;What are your challenges with customer research.Taylor on LinkedIn: www.linkedin.com/in/taylorjennings1Chili Piper: www.chilipiper.comFor more content, subscribe to Building With Buyers on Apple or Spotify or wherever you like to listen, and don't forget to leave a review if you're lovin' the show. Music by my talented daughter.Anna on LinkedIn: www.linkedin.com/in/annafurmanovWebsite: furmanovmarketing.com
Want to get hired in UX faster? Click here.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher with 20 years of experience who also founded the UX job search accelerator Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramIf you've applied to 100+ UX jobs and still haven't landed an interview or offer… this episode is your wake-up call.Sarah Doody shares the tough love and practical insights you need to finally pause, reflect, and strategically pivot your job search. Because applying to more jobs isn't the answer—strategy is.This episode is part pep talk, part intervention, and fully packed with real talk about what it takes to get hired in today's competitive UX job market.What You'll Learn in This Episode:✔️ Why applying to 100+ jobs without results is a sign—not a failure✔️ The difference between a numbers game and a strategy game✔️ Why being great at UX doesn't mean you're great at getting hired✔️ How to assess what's really not working in your job search✔️ The mindset shifts and next steps that will actually move the needleIf you're feeling discouraged, stuck, or ready to give up—this one's for you.Timestamps00:59 The Job Search Intervention03:13 Identifying the Problem04:01 Real-Life Analogies06:30 The Need for Change08:49 Seeking Expert Help09:28 Facts vs. Emotions17:05 Final Thoughts and Encouragement
Want to get hired in UX faster? Click here.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher who also founded the UX job search accelerator Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramThis episode was from a session on Maven! Click here to watch the replay.If you're applying to UX jobs and not getting interviews, your resume might be the problem—specifically, how it interacts with the Applicant Tracking System (ATS).In this episode, Sarah Doody breaks down exactly how to format your resume so it gets past ATS filters and lands in front of recruiters and hiring managers.You'll learn why you need TWO versions of your resume, what formatting mistakes to avoid, and how to tailor your resume for each job posting—without spending hours on every application.What You'll Learn in This Episode:✔️ Why ATS matters and how it scans and ranks resumes✔️ The difference between an ATS-friendly and a human-friendly resume✔️ Why two-column resumes can sabotage your chances✔️ How to use job descriptions to tailor your resume for better results✔️ Three common resume mistakes that could be costing you interviews✔️ Why a one-page resume could be hurting your job searchTimestamps01:04 The Importance of a Strategic Resume03:08 Understanding Applicant Tracking Systems (ATS)06:24 How ATS Parses Your Resume08:19 Formatting Your Resume for ATS16:23 Common Resume Mistakes to Avoid24:01 Recap and Final Tips25:23 Conclusion and Contact Information
Want to get hired in UX faster? Click here.Welcome to the Career Strategy Podcast with Sarah Doody, a UX Designer & UX Researcher who also founded the UX job search accelerator Career Strategy Lab. She's been doing UX career coaching since 2017.Follow Sarah on: LinkedIn | YouTube | InstagramWelcome to another Open House episode of the Career Strategy Podcast! In this episode, Sarah Doody sits down with Jon Simmons, a seasoned product designer currently navigating the UX job search.Jon shares his experience of revamping his portfolio, refining his job search strategy, and preparing for senior-level interviews after a layoff. He discusses how shifting his portfolio approach from a website to a presentation format significantly improved his job prospects and how structured storytelling and community support made a difference in his confidence and clarity.What You'll Learn in This Episode:✔️ The importance of stepping back from just tweaking your portfolio and doing deeper self-reflection✔️ How portfolio presentations (vs. websites) give you more control over your job search narrative✔️ The role of mindset and confidence in positioning yourself for high-level UX roles✔️ Why community and structured frameworks can prevent burnout and job search frustration✔️ Jon's insights on interviewing for principal product designer roles and adapting to today's marketTimestamps01:43 Episode Overview and Open House Context03:14 John's Journey in Career Strategy Lab07:12 Portfolio Presentation Insights15:58 The Importance of Self-Reflection18:03 Advice for Prospective Members20:06 Conclusion and Community Highlights21:47 Closing Remarks and Call to Action
In this episode of Inside UXR, Drew and Joe explore the many career paths available to UX researchers. From traditional tracks like senior and principal roles to pivots into product management, strategy, and even sales, they break down the different options based on skills and interests. They also discuss the choice between leadership and individual contributor paths and how to identify the best fit for your career growth. Whether you're just starting out or considering your next move, this episode is packed with insights to help you navigate your UXR journey!Indeed article referenced by DrewSend us a textSupport the showSend your questions to InsideUXR@gmail.comVisit us on LinkedIn, Facebook, X (Twitter) or our website, at www.insideUXR.comCredits:Art by Kamran HanifTheme music by NearbysoundVoiceover by Anna V
Episode web page: https://bit.ly/40y13N5 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked, please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this special episode, recorded live from THiS 2024, we explore the biggest challenges women face in today's workplace and the actionable steps needed to drive change. Our panel of inspiring women leaders dives into the persistent gender pay gap, the lack of leadership representation, the importance of mentorship and sponsorship, and achieving a sustainable work-family balance. From tips on negotiating salaries to navigating career growth with intentionality, this conversation offers practical advice and powerful insights for women looking to thrive in tech—and for organizations striving to create more equitable workplaces. Whether you're a leader, mentor, or someone starting your career, this episode provides valuable takeaways to help you advocate for yourself, build meaningful connections, and craft the career you want. Panelists included: Stacy Sherman, author and advisor, Doing CX Right Alita Joyce, UX Researcher at Google Cloud Monique Lalonde, Director, Product Design at REI Lija Hogan, Principal, Experience Research Strategy at UserTesting What You'll Learn in This Episode How to address the gender pay gap with practical negotiation strategies and pay equity policies. Why leadership representation matters and how to position yourself for growth. The critical role of mentorship and how to build relationships that empower your career. How to balance career and family with the right support systems and mindset. The power of asking for opportunities, setting goals, and creating your own communities for support. Key Topics Discussed Gender Pay Gap Women earn 84% of what men earn—how can we close this gap? Negotiation tips and strategies for pay equity. Leadership Representation How to find companies that prioritize women in leadership roles. Practical advice for setting and communicating leadership goals. Mentorship and Sponsorship The difference between mentors and sponsors—and why both matter. Proactive steps to find mentors and build supportive professional networks. Work-Family Balance Why it's not about choosing “either-or”—you can thrive in both work and family life. Insights into planning and creating a sustainable support system.
Listen now on Apple, Spotify, and YouTube.—Dale from the UK, currently based in Italy, is a UX Researcher with 4 years experience working in fields such as the Space, Sustainability and Marketing Industries, and currently hosting the UXR Minds Podcast. His mission is to help new and aspiring UX Researchers break into the field by sharing informative episodes on best practices and trends in the industry. In our conversation, we discuss:* Dale's experience of a six-month job hunt in the UX research field.* The emotional toll of rejections, ghosting, and lack of responses.* Strategies for staying proactive, including networking on LinkedIn and refining resumes.* The importance of maintaining personal growth and mental health during a job search.Dale hosts the amazing UXR Minds podcast, where he dedicates his time to guiding new user researchers or those interested in the field. Highly recommend listening!Some takeaways:* Dale's six-month job hunt highlights the challenges of breaking into or progressing in competitive fields like UX research. His experience shows that even with in-house and freelance work on your resume, securing interviews can be difficult due to market saturation and economic downturns. Regularly update your portfolio and resume to reflect your latest projects, and tailor each application to the specific role to stand out in a competitive market.* Dale discusses how rejection emails and ghosting from potential employers can take a mental toll. He tracks his job applications to better understand response rates and gauge where improvements might be needed. Start tracking your job applications in a spreadsheet. Log the role, company, application date, and any follow-up actions. This will help you identify patterns in your applications and fine-tune your approach* Rather than relying solely on job boards, Dale finds more success by being active on LinkedIn and reaching out directly to hiring managers or heads of UX. This has led to meaningful conversations, which can open doors even if they don't result in immediate offers. Spend at least 30 minutes each day engaging on LinkedIn—comment on relevant posts, connect with professionals in your field, and send personalized messages to hiring managers. When messaging, focus on building a relationship rather than directly asking for a job.* Job hunting can be all-consuming, but Dale advises setting boundaries to protect your personal life. He recommends allocating specific days or blocks of time for job search activities while using the rest of the time for family, hobbies, or volunteering. Schedule job search activities like a workday, with clear start and end times. For example, dedicate mornings to updating resumes and afternoons to networking, then disconnect for the evening. This structured approach prevents burnout and allows for mental recharging.* One of Dale's core messages is to stay true to yourself during interviews and networking efforts. He advises job seekers not to feel pressured to mold themselves into what they think a company wants but rather to embrace their strengths and unique qualities. Before interviews, create a personal narrative around your key strengths and how they align with the company's needs. Practice framing any weaknesses as opportunities for growth, and approach networking conversations with genuine curiosity rather than just seeking a job lead. This makes your interactions more authentic and impactful.Where to find Dale:* LinkedIn* UXR Minds podcast* WebsiteFor inquiries about sponsoring the podcast, email nikki@userresearchacademy.com This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit userresearchacademy.substack.com/subscribe
Ho! Ho! Ho! To jest odcinek specjalny Allegro Tech Podcast. W przedświątecznej atmosferze rozmawiamy o badaniach UX, doświadczeniach użytkowników, świątecznych zwyczajach kupujących i dobrych duchach Allegro, czyli ludziach, którzy na co dzień tworzą naszą platformę. Jak wytłumaczyć rodzinie lub znajomym, czym zajmuje się UX Researcher i jak ta rola wygląda w Allegro? Jak przekładamy doświadczenia i opinie naszych użytkowników na nowe rozwiązania? Kto jeszcze, poza badacz(k)ami, angażuje się w ten proces? Kiedy faktycznie się zaczyna, a kiedy kończy sezon świąteczny w Allegro? Jak ułatwiamy kupującym poszukiwanie świątecznych prezentów i co użytkownicy Allegro doceniają w tym czasie najbardziej? Jak już teraz automatyzacja wspiera badaczy w codziennej pracy i czy kiedyś zastąpi człowieka? O projektach, w których w Allegro spotkacie Basię i Anię oraz odkryciach naszych badaczy na czeskim rynku e-commerce posłuchacie w Allegro Tech Podcast. #dobrzetubyć Barbara Kolber-Bugajska - Managerka, UX Research UX Research Managerka w Allegro, gdzie kieruje dwoma zespołami utalentowanych badaczy, koncentrujących się na zrozumieniu i doskonaleniu doświadczeń kupujących. Dzięki solidnemu wykształceniu w dziedzinie ekonomii behawioralnej i psychologii, wnosi głębokie zrozumienie ludzkiego zachowania do swojej pracy. Specjalizuje się w podejściu mixed-method, przekładając wyniki badań na strategię biznesową, która kształtuje kierunek rozwoju produktu. Jako mentorka Basia angażuje się w rozwijanie wiedzy swojego zespołu i regularnie dzieli się swoją wiedzą jako wykładowczyni akademicka. Występuje jako prelegentka na konferencjach, takich jak Ways Conf i UX Research Confetti. Anna Ostrowska - UX Researcherka Od 2020 roku w Allegro zajmuje się badaniami nad rozwiązaniami dla kupujących. Posiada naturalny talent do uważnego zbierania i organizowania danych (nie tylko tych badawczych). Jest przekonana, że zawsze warto zadawać kolejne pytania. Otwartość i zaangażowanie to kluczowe elementy jej zawodowej filozofii.
Drew and Joe both still deal with it, and we bet you do too. Imposter Syndrome is a really sneaky thing that can attack a UX Researcher of any seniority level. We'll tackle a listener submitted question about Imposter Syndrome. You'll hear us talk about how we each experience it, and how we evaluate ourselves despite it.Send us a textSupport the showSend your questions to InsideUXR@gmail.comVisit us on LinkedIn, Facebook, X (Twitter) or our website, at www.insideUXR.comCredits:Art by Kamran HanifTheme music by NearbysoundVoiceover by Anna V
In this episode The Team speaks with Highmark Health UX (User Experience) Researcher Autumn Gilbert!Host, Producer, & Editor - Mark CelaHost, Director, & Script Writer - Kristen PericleousHost, Social Media Manager, Social Media Content Creator, & Editor - Dan LawsonHost, Website Director - Lauren DeMarks
Aaron Kagan is a UX Researcher at Google, and what I would call an "Industrial Phenomenologist." Phenomenology is really just the rigorous study of experience, so who better to work on User Experience?
Do You Really Need a UX Researcher on Your Product Team? There are no easy answers on this podcast as we react to a provocative LinkedIn post. On this episode, Product Manager Brian and Enterprise Business Agility Coach Om debate the merits and challenges of having dedicated UX researchers on product teams. Listen as we explore:Are UX researchers a must-have or a luxury? Can product managers develop research skills?Does short-term thinking undervalue the impact of UX research?Could UX researchers upskill product teams?Join us for a delightfully balanced discussion about product management, UX professionals, and agile teams.= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)
What is the path to building responsible AI products? We have a special guest: Jess Holbrook, the Head of UX Research for Microsoft AI.We discuss:‣ Responsible AI: What it is and how orgs need a clear vision for it‣ Data transparency: Ensuring you are communicating appropriately‣ Becoming one of Google's first user researchers working on machine learning‣ Philosophical differences to user research at Google, Meta, and Amazon‣ Bridging academic research and the practical development of AI products‣ The paradigm shift that big tech is expecting AI to deliver‣ Why the last thing you should want is a user over-trusting your productAs one of the first user researchers working on AI products, Jess offers a deep and informed perspective on the challenges and opportunities of working with this new technology. He challenges organizations to build values into their products, unwaveringly and without vagueness. Jess Holbrook is the Head of UX Research for Microsoft AI. Prior to that he was Director of UX Research for Generative AI and Responsible AI at Meta. He got his start in human-AI research about 10 years ago at Google where he was a founder and lead of Google's People + AI Research group (PAIR). Prior to joining Google, he was a UX Researcher at Amazon and Microsoft. He received his Ph.D in Psychology from the University of Oregon and a B.S. in Psychology from the University of WashingtonFollow Jess: https://linkedin.com/in/jessholbrook/ https://x.com/jesssconResources mentioned by Jess:https://pair.withgoogle.com/https://research.google/teams/responsible-ai/https://runwayml.com/Please subscribe to: Design of AI: The podcast for product teams, on Spotify, Apple podcasts, Youtube, substack. We interview leaders and practitioners at the forefront of AI to help product teams navigate where and how to leverage AI. Have questions? Join the conversation in our LinkedIn community: https://www.linkedin.com/company/designofai/ Hosted by: Brittany Hobbs https://www.linkedin.com/in/brittanyhobbs/ Arpy Dragffy Guerrero https://www.linkedin.com/in/adragffy/ This Design of AI episode is brought to you by PH1: A research & strategy consultancy that helps clients build AI products that customers want https://ph1.ca This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit designofai.substack.com
On this episode Greg chats with Dominique Carney, a multi disciplined technologists who went from studying and obtaining a degree in Anthropology to earning her Masters in Human Computer Interaction.Greg talks to Dominique about her tech journey which includes being a Database Administrator, to a Senior Security Analyst to a UX Researcher. Dominique also discusses becoming a subject matter expert in AI and Security.
Expanding into global markets is a key priority for companies in today's interconnected world. While many companies rely on translations for their digital platforms, this is just one aspect of effective global expansion. In this episode, we're joined by Feifei Liu, International UX Researcher at NN/g. She discusses the importance of cross-cultural research and its role in helping organizations effectively expand into international markets while honoring cultural values and practices. Learn more about Feifei Liu NN/g Articles & Training Courses Modify Your Design For Global Audiences: Cross Cultural UX Design International Usability Testing: Why You Need It? Cultural Differences in User Research Facilitation Translate User-Generated Content For Global Audiences 4 Ways to Support International Purchasers 6 Tips for Improving Language Switchers on Ecommerce Sites Other Resources Hofstede's Cultural Dimensions Theory Chapters (0:00) Intro (01:15) Cross-cultural UX research: What is it? (06:57) Importance of cross-cultural UX research (09:46) Factors designers and researchers need to consider when creating cross-cultural designs (13:07) Example of a localized design (Australian pharmacy website) (15:34) Developing a cultural lens (18:42) Facilitating cross-cultural UX research (25:19) Keeping up with cultural trends
Erin and special co-host Ben Wiedmaier are joined by Julian Della Mattia of the180 for a deep dive into being UX team-of-one. Julian has been the first user researcher at a number of companies and shares his top to-dos, milestones, and things to consider before accepting such a role.The episode digs into the ways a solo UXR can start making an impact, but in a strategic, sustainable way. Julian identifies questions to ask stakeholder teams, processes to consider standing up, and the tools to consider investing in from the start. We also discuss the dual hat-wearing of UXR and Ops on smaller teams/teams-of-one. Julian shares how he balances his time between executing on business-critical work and organizing research workflows so that other teams can start connecting with customers. Even if you're not a solo UXR or a team-of-one, Julian's experience building bridges between/across departments and his suggestions for aligning user research to core business goals from the start will help you and your team be more impactful. Episode Highlights03:49 - Strategies for success as the first researcher in an organization12:52 - Strategies for building bridges as a researcher in a new organization19:16 - Building essential processes for small research teams27:59 - Comparing research repositories and insights hubs30:47 - Triangulating insights from different teams35:11 - Strategies for scaling your research capacityAbout Our GuestJulian is a UX Researcher specialized in Research Operations (ReOps), founder of the180 and based in Barcelona, Spain. Whether in-house or working with clients, he repeatedly found myself building Research teams from scratch as the first Researcher in the team. This experience helped him develop a real knack for infrastructure, so he decided to fully specialize myself in ReOps. He likes to talk about this as his switch "from Finder to Builder".More Resources for Building UX Research TeamsUse this checklist to organize and build your UX teamThe steps to build and lead an impactful UX teamHow to scale yourself while avoiding burnout
Marcos Moldes is a qualitative UX Researcher who is a former academic now working at Pinterest. In this episode, Marcos discusses research panels.
This episode of TechBytes features a discussion between Di Le, Human Centered & Responsible AI Design Strategist at ServiceNow and Hayley Mortin, Sr. UX Researcher, AI/ML UX Research here at ServiceNow about the impact and evolution of AI, particularly ChatGPT, in various industries. They discuss the widespread adoption, ethical and societal concerns, public dialogue, and the transformative potential of AI in creative and bureaucratic processes. The conversation highlights the emerging roles and diverse skill sets that are gaining importance in the AI industry, along with the need for human oversight in AI decision-making. Guests - Di Le, Human Centered & Responsible AI Design StrategistHayley Mortin, Sr. UX Researcher, AI/ML UX Research Host - Bobby Brill, Senior Multimedia Producer For more information head over to our documentation site. Subscribe today! Apple Podcasts Google Podcasts Spotify Stitcher TuneIn RSS See omnystudio.com/listener for privacy information.
This episode of TechBytes features a discussion between Di Le, Human Centered & Responsible AI Design Strategist at ServiceNow and Hayley Mortin, Sr. UX Researcher, AI/ML UX Research here at ServiceNow about the impact and evolution of AI, particularly ChatGPT, in various industries. They discuss the widespread adoption, ethical and societal concerns, public dialogue, and the transformative potential of AI in creative and bureaucratic processes. The conversation highlights the emerging roles and diverse skill sets that are gaining importance in the AI industry, along with the need for human oversight in AI decision-making. Guests - Di Le, Human Centered & Responsible AI Design StrategistHayley Mortin, Sr. UX Researcher, AI/ML UX Research Host - Bobby Brill, Senior Multimedia Producer For more information head over to our documentation site. Subscribe today! Apple Podcasts Google Podcasts Spotify Stitcher TuneIn RSS See omnystudio.com/listener for privacy information.
Karen Eisenhauer is a qualitative UX Researcher with a background in linguistics and teaching now working for herself. In this episode, Karen discusses tagging qualitative data.
Edge of the Web - An SEO Podcast for Today's Digital Marketer
Ola King started his career as a music producer, learning SEO along the way to help promote his songs and score millions of views. In addition to hosting several MozCon events, Ola practiced as a UX Researcher at Moz before transitioning into independent consulting. Search experience optimization is more valuable than ever before. Discover what metrics to be most attentive to when prioritizing UX, and learn why user experience is key to achieving sustainable SEO this week on the EDGE! Key Segments: [00:03:45] Introducing Ola King [00:05:27] Ola's Rise into the Industry [00:17:34] EDGE of the Web Title Sponsor: Site Strategics [00:18:20] AI's Role in Search [00:21:38] Is SEO Dead? [00:26:03] Prioritizing User Experience [00:32:345] EDGE of The Web Sponsor: Wix [00:33:46] What Role Does User Experience Play in Determining Content's Helpfulness? [00:34:46] What Metrics Should you Focus on to Grow Search Experience? Thanks to Our Sponsors! Site Strategics: http://edgeofthewebradio.com/site Hostinger: https://edgeofthewebradio.com/hostinger Wix: http://edgeofthewebradio.com/wix Follow Our Guest Twitter: https://twitter.com/justolaking LinkedIn: https://www.linkedin.com/in/olaking
Tina talks with Daniel Pidcock and Larissa Schwedersky from Glean.ly, exploring Atomic UX Research and its effective use of varied data for strong research outcomes. Larissa also covers the positives of non-linear research, and together they demonstrate how atomic UX research can flexibly support organizations, aiming to boost both user experience and customer satisfaction.
Ep 165 | Carlos Antonio (Toni) Diez Sociólogo orientado en tecnología y UX Researcher vino al podcast para charlar sobre los sesgos, un término que dentro del mundo UX lo tratamos todos los días pero no necesariamente los entendemos o detectamos ----
The decision to leave academia can be difficult. Often, it involves giving up a stable career path and a lifetime commitment to a particular field of study. But as Joe Stubenrauch explains, the move also offers researchers the opportunity to pursue new career paths, improve work-life balance and geographic flexibility, and reinvent their lives. And he should know: Formerly a professor of history, he walked away from tenure to join a big tech company as a UX Researcher at AWS. In this episode, Joe discusses his decision to walk transition to the private sector and shares thoughtful advice for others considering a similar move. Highlights from the episode [04:06] Joe reflects on feeling burnt out, bored, and doubtful in academia [11:23] What makes you happy? Joe weighs the pros and cons of things like mental health, geographic mobility, and proximity to family and friends. [19:41] Breaking into a new field, experimenting, and talking to people. [34:47] The importance of having a portfolio that includes compelling stories [41:35] Tactical advice for job seekers (resumes, LinkedIn profiles, job interview strategies, etc) [44:23] Working in a team environment as a former academic About our guest Joe Stubenrauch is a former professor of British history at Baylor University, and the author of a prize-winning book published by Oxford University Press. During the height of the pandemic, he walked away from tenure and joined a big tech company in order to redesign his life. Now as a UX Researcher at AWS, Joe has found unexpected similarities between his work as Victorianist and his work in the cloud. He also writes regularly about the transition from academia to industry and is obsessed with how people can reinvent their lives and careers. You can follow Joe on LinkedIn. --- Send in a voice message: https://podcasters.spotify.com/pod/show/awkwardsilences/message
In this episode of 5to9, I had a chat with Ximena Vengoechea, a writer, speaker, illustrator, UX researcher, mother, and lover of fiction.Ximena has always loved bringing design thinking to our everyday world, which led her to spend a decade in the tech industry at companies like Linkedin, Twitter, and Pinterest as a user researcher. During that time she also manifested many side projects such as The Life Audit (which got written about on Life Hacker, CNBC, and INC), while contributing to articles in Fast Company, and many illustration projects. Her side projects led her to author two books - Listen Like You Mean It (which is about building better relationships through listening) and Rest Easy (a book that's about reclaiming rest in our work-obsessed culture.)We talked about her early career, why she's insistent on not picking a lane, the importance of side projects, her experience with burnout and how it led her to write a book, a deep dive into what is rest, why we need rest, how to rest and more!This is Ximena Vangoechea for 5to9.
Tu peux soutenir sur le podcast sur KissKissBankBank ou en mettant 5⭐️ sur Apple Podcasts ou Spotify ! Jean-Baptiste est Head of Product Design à Bpifrance. Jean-Baptiste n'était pas destiné à faire du design, car il est ingénieur de formation avec une spécialisation dans les objets connectés. Mais, rapidement, il se questionne sur comment fonctionne une interface. Il se renseigne sur des forums, y découvre les notions d'UX et de design et apprend ces connaissances de manière empirique en autodidacte. Au cours de ses études, Jean-Baptiste comment à faire du freelancing. Il développe principalement des sites vitrines pour des artistes et se pose une réflexion autour de la UI et des micro-interactions. En parallèle, il lance également l'application Hype. L'application sert à trouver les lieux populaires dans toutes les villes du monde. Jean-Baptiste se lance dans ce projet pour 2 raisons : apprendre à concevoir une app sur mobile et trouver facilement des lieux intéressants dans une ville. Grâce à ce projet, il apprend à faire de la recherche utilisateur afin de valider ses hypothèses. Dans cet épisode, Jean-Baptiste revient sur les 4 années de conception de l'app : sa création, sa conception, son évolution et la fin du projet. En plus de tout cela, Jean-Baptiste s'envole vers San Francisco pour faire une double cursus entrepreneuriat, ouvrir un nouveau marché pour son application et travailler dans une agence de design. Après ses études et la crise du covid, Jean-Baptiste rejoint la BNP, en tant que freelance, dans une entité du groupe dédiée à l'évolution de l'expérience utilisateur. Il travaille sur la manière dont la banque interagira dans 50 ans avec ses clients, que cela soit en agence ou via d'autres canaux. Ce travail, bien qu'intellectuellement stimulant, ne sert à rien : les réflexions menées n'aboutissent à rien et ne peuvent pas être testées. Jean-Baptiste met rapidement à sa mission pour cette raison. Ensuite, Jean-Baptiste rejoint l'agence ability et travaille sur la refonte du parcours d'achat de la Cité des Sciences de Paris. En plus de travailler sur le site internet du musée, Jean-Baptiste sera amené à travailler sur les bornes d'achat présentes sur place. Après 7 mois, la mission se termine, Jean-Baptiste quitte l'agence et se donne le temps de la réflexion. Lorsqu'il voit que Bpifrance a des besoins en design. Il contacte la banque et la rejoint pour s'occuper de l'équipe Product Design. Il doit structurer le design, mais surtout l'intégrer dans la transformation de Bpifrance vers le numérique. Dans cet épisode Jean-Baptiste revient sur ce qu'est Bpifrance, comment le numérique aide les banquiers et les entrepreneurs au quotidien et surtout comment il a mis en place une culture design au sein d'un groupe qui n'en avait jamais eu le besoin. On évoque l'évolution de l'équipe de 5 à 35 designers en un an, sa composition (entre Product Designers, Users Researchers, Content Designers, Motion Designers et Illustrateurs), la façon dont l'équipe est organisée ou encore la manière dont les designers travaillent. On aborde aussi l'étroite collaboration entre le Product Design et le Brand Design afin de mettre en avant la marque dans le produit et le produit dans la marque. On parle aussi de l'importance de l'UX Writing pour simplifier le vocabulaire bancaire et le rendre compréhensible de tous. Enfin, on évoque l'importance de la User Research, surtout lorsque l'on travaille pour 3 typologies de personnes : les entrepreneurs, les banquiers et les partenaires de Bpifrance. Enfin, Jean-Baptiste nous explique comment il fait pour démocratiser le design dans une entreprise qui n'y est pas habituée et comment les projets y sont gérés en conséquence. Les ressources de l'épisode Bpifrance Magoz The Room Podcast Snowball Future of Banking Les autres épisodes de Design Journeys #47 Stéphanie Walter, UX Researcher & Designer @ Banque Européenne d'Investissement Pour contacter Jean-Baptiste LinkedIn
Ep 159 | Julian Della Mattia, UX Researcher, ReOps Specialist y fundador de 180 Agency vuelve al podcast para charlar sobre cómo podemos empezar a mejorar los procesos de nuestro equipo de UX al momento de generar algun estudio y cómo Research Ops vas más allá que resolver el problema del reclutamiento de usuarios para pruebas de usabilidad ya que tiene impacto en la nivelación de conocimiento técnico de cada equipo y sin duda ayuda a demostrar el valor del UX a la empresa ----
Dans cet entretien avec Alexandre Ankerly, ethnographe et UX Researcher, Jean-François Poulin explore le mariage entre l'ethnographie et l'UX (expérience utilisateur). L'ethnographie offre une perspective externe cruciale dans les projets numériques, révélant des aspects que les chiffres ne peuvent pas capturer. En observant les comportements et en posant des questions pertinentes, on peut identifier les vrais problèmes et les besoins des utilisateurs, ce qui peut conduire à des solutions plus efficaces. L'ethnographie n'est pas nécessairement coûteuse, elle peut être réalisée de manière simple et itérative pour améliorer les projets dès le départ. Une leçon précieuse : définir le bon problème est la clé pour résoudre les véritables défis.
Today we have a discussion with Shahed bhai, a dedicated UX Researcher who has experience working with Adidas and also served local startups like Pathao and Intelligent Machines. We learned about his amazing journey of becoming an UX Researcher, discussed how a person can grow skill in UX research, talked about how designers and product managers can build empathy for users through research and listened from Shahed bhai how researcher can do well in a remote work environment. ---- This podcast is just a collection of casual discussions between Md Shamsuddin (Head of Design at Shifl) and Shoaib Mahmud (Product Designer at Toptal). We will be discussing about Product Design, Design Process, Design Career, Design Tool and overall any topic closely related to design or designers. If you have time to waste
In this interview, Career Strategy Lab Coach, Erin Lindstrom, sits down with Katie Miller, an incredible Senior Researcher who was laid off who generously shares her path to finding her next role. Katie's story is an amazing one that exemplifies everything that we teach. She shares how she got into UX, how she dealt with the mindset challenges of the job search, and how CSL has helped her land her new role. 03:51 How Katie first got into UX 10:37 The “pedigree” of working at a FAANG company 17:16 What if you stopped replying to every recruiter and focused on the once who are actually looking for YOU 26:15 You can have your best interview and not get the job 34:53 It can be difficult sometimes, but trust that you're good at what you do 39:24 Make sure to give yourself breaks 46:01 When an opportunity comes to add to your tool box, jump on it 49:29 Inclusivity is important for the research processes to bring a diverse data set 53:11 It all comes down to being your own best salesperson 57:27 Confidence in yourself and your work takes practice but it's so worth it!
Aurelius Podcast - Episode 58 highlights with Ari Zelmanow: - Being a strategic researcher and what that means - Learning how businesses work to speak that language and connect UX research to what matters across the organization - UX Research Democratization and Ari's thoughts about it - The role of UX research, how it's evolving and thoughts about how UX and research can adapt be more valuable
As a researcher, you know the value of using research to drive business decisions—but other stakeholders might not. In order to drive action from research, you need to create alignment with key decision-makers and the research you do. Pejman Mirza-Babaei joins the Awkward Silences podcast to discuss how to transform research insights into actionable design decisions by collaborating with stakeholders. With over fifteen years of experience doing UXR and interaction design on various applications, Pejman shares insights on the importance of effective communication and collaboration; the need for actionable and cost-effective research; and the challenges and biases that can arise in decision-driven research. Tune into this episode to learn all about the intricacies of decision-driven research
On this episode of the BIT Tech Talk podcast, Greg explores the world of user experience (UX) with Imani Nichols. Imani Nichols is the founder and senior UX researcher at Yzzi (pronounced Yizzee) Research. Based in New York City,Imani founded Yzzi Research to help businesses understand the pain points, desires, experiences, and journeys of their end users and customers. She provides research-based insights that enablebusinesses to design and engineer products and services that their customers enjoy.Follow Imani Nichols:LinkedIn
Alicia Quan chats with two members from the Khanmigo team at Khan Academy: Karen Shapiro, Sr. UX Researcher, former teacher of 16 years Jonah Goldsaito, Principal Product Designer They discuss: The story of how Khanmigo was developed and their early partnership with OpenAI on its GPT4 LLM launch The most challenging parts of the journey so far Balancing excitement and optimism with caution and foresight when it comes to AI developments What's next for Khanmigo ——
Before getting into the UX field, Jon Clancy had one hell of a life. He spent his time in the great outdoors, guiding would-be adventurers down river on rafts, and teaching therapeutic yoga. So how did he end up as a senior UX Researcher? Stick around and you'll hear all about it. The post 34. A Journey from Backcountry to UX Research with Jon Clancy appeared first on Beyond UX Design.
Before getting into the UX field, Jon Clancy had one hell of a life. He spent his time in the great outdoors, guiding would-be adventurers down river on rafts, and teaching therapeutic yoga. So how did he end up as a senior UX Researcher? Stick around and you'll hear all about it. The post 34. A Journey from Backcountry to UX Research with Jon Clancy appeared first on Beyond UX Design.
On this episode of Ruby for All, Andrew and Julie are excited to have as their guest, Megan Brown, who's a Product Manager, UX Researcher, and Julie's mentee. In today's conversations, we'll cover various topics related to coding and career advice. Megan tells us what UX research is, how UX Researchers and engineers have a lot in common, and she talks about the importance of user research in product development. Also, since Megan is now in school for computer science, she shares her journey and how it started when she was working at Microsoft. There's a conversation on the importance of learning different programming languages, and some career advice for someone interested in mobile and web development. Hit download now to hear more![00:01:26] Megan gives us a brief introduction of herself, and she tells us how psychology helps with UX design, and how she met Julie, who ended up being her mentor. [00:03:09] We hear how Megan's journey happened for her from being a project manager to UX researcher. [00:04:38] Megan explains what UX research is, the difference between UX and UI designers, and the value in having dedicated professionals in both areas.[00:07:02] Find out how you it might be useful for you to learn more about UX research, as Megan suggests that engineers can benefit from learning how to conduct their own research and she outlines some steps for conducting usability studies. [00:11:46] Julie is realizing the value of user research in her work and how it can avoid wasting time on unnecessary features or cluttering pages with links that users may not use. [00:14:18] We hear what Megan would say to the engineer who knows what the users want, doesn't need UX, and is in the early stages of this.[00:15:33] Megan is learning to code, so she shares her journey and how it started. [00:16:43] Julie tells us about the first course she's competed so far and has found that starting with Python has been more fun than starting with Java due to its ease of use.[00:17:56] There's a discussion on the importance of learning different programming languages to understand object-oriented programming and to appreciate the strengths and weaknesses of different languages. [00:21:53] Andrew, Julie and Megan have a conversation about career advice for someone who's interested in both mobile and web development, and they talk about the growing trend of mobile development and the potential for making a living as a solo developer in mobile development. [00:26:02] Even though Andrew and Julie are not mobile developers, they offer some great tips for becoming a mobile developer, such as building projects, getting internships, or apprenticeships. [00:28:09] Megan tells us what she enjoyed about working in Python, Julie gives some encouraging words for Megan, her mentee, and Andrew mentions the importance of understanding one's code. [00:31:54] Find out where you can follow Megan online. Panelists:Andrew MasonJulie J.Guest:Megan BrownSponsors:Avo Admin for RailsHoneybadgerLinks:Andrew Mason TwitterAndrew Mason WebsiteJulie J. TwitterJulie J. WebsiteMegan Brown LinkedInMegan Brown GitHubProgressive web app
In episode 47 of The Product Design Podcast, Seth Coelen interviews Jason Garrison, Qualitative UX Researcher at AnswerLab, a full-service user experience insights firm helping create experiences people love.During our chat, Jason shares his UX journey and path from internship to full-time UX Researcher. He offers fantastic insights into what led him to his current role, including strategies on portfolio development, networking, interviewing, and how to accept feedback from your manager or team once you land the job you want! This episode is filled with excellent advice for anyone looking to get into UX, especially if they are curious about becoming a UX Researcher!During our interview with Jason, you will learn:
In this episode of the Anthro to UX podcast, Paige Nuzzolillo speaks with Matt Artz about her UX journey. The conversation covers Paige's early research career in participatory action research, the importance of training and mentorship, and how she uses art-based research (ABR) methods in her work as a Senior UX Researcher at Indeed. About Paige Nuzzolillo Paige Nuzzolillo is an energetic, collaborative, strategic, participatory, and creative qualitative UX Researcher. She currently works at Indeed.com on the SMB team with 50+ other researchers. She is embedded in a product team building tools to help fast-growing employers find the candidates they need regularly. Recommended Links Paige Nuzzolillo's website Paige Nuzzolillo on LinkedIn Paige Nuzzolillo on Medium Episode Transcript Please note this transcript is an automated transcription and may have some errors. 0:00:00.7 Matt Artz: Welcome to the Anthro to UX podcast. You will learn how to break into UX within anthropology degree through conversations to competing anthropologists working in user experience, you will learn firsthand how others make the transition, what they learned along the way and what they would do differently. We will be discussing what it means to do UX research from a practical perspective, and what you need to do to prepare a resume and portfolio on your host, Matt Artz, a business a
In this episode, I talk about the differences (or lack thereof
Gregg Murray, PhD is a User Experience Researcher who formerly was a tenured English Professor. Gregg joins the podcast to talk about how he discovered user experience research (UXR), why academics are a perfect fit for the UXR space, and how grad students can prepare themselves to enter the industry job market. This is a great episode for folks who are interested in the UXR space or anyone who wants to hear about how to make the leap from academia to industry. Follow Gregg on LinkedIn: https://www.linkedin.com/in/greggmurrayphd Get mentored by Gregg on ADPList: https://adplist.org/mentors/gregg-murray-phd *** Ready to go industry? Get started by downloading the PhD Going Industry six-week checklist: https://www.phdgoingindustry.com/sixweekchecklist
The term artificial intelligence, AI, is having a bit of a boom, with the explosion in popularity of tools like ChatGPT, Lensa, DALL•E 2, and many others. The praises of AI have been equally met with skepticism and criticism, with cautionary tales about AI information quality, plagiarism, and other risks. Susan Farrell, the Principal UX Researcher at mmhmm, shares a bit about her experiences in researching chatbots and AI driven tools, and defines what AI is, what it isn't, and what teams should consider when implementing AI systems. Susan Farrell's social media: LinkedIn; Mastodon What Susan is working on: mmhmm.app NN/g courses referenced in this episode: Design Tradeoffs & UX Decision Making (full-day and 2-day course) Emerging Patterns in Interface Design (full-day and 2-day course) Recommended Reading to deep dive into artificial intelligence & machine learning: Age of Invisible Machines - Robb Wilson The Promise and Terror of Artificial Intelligence - Os Keyes Becoming a chatbot: my life as a real estate AI's human backup The Invisible Workforce that Makes AI Possible For Humans Learning Machine Learning What are large language models (LLMs), why have they become controversial? On the Dangers of Stochastic Parrots: Can Language Models Be Too Big? Interested in working for us? Check out our job posting and apply by Jan. 30, 2023.
How do you improve the user experience of UX testing for both researchers and participants? Nicholas Aramouni of Userlytics explains how to test the UX of your own testing platform, and how to create simple and intentional user testing experiences. Episode description: The dual nature of research on research is exciting in itself, especially for Senior UX Researcher Nicholas Aramouni. In this episode, things get meta as we address the UX of UX research. Nicholas discusses the importance of testing everything, testing early, and testing often. He elaborates on his approach to UX research from different angles and describes the beauty (and absurdity) of what it's like when UX researchers become participants. In this episode, we discuss: Best practices for building better UX The UX challenges UX researchers face Important factors that influence UX testing The pros and cons of adopting new research tools A walkthrough of Nicholas' testing methods Highlights: [00:01:52] The keys to designing a great UX test are flawlessness, simplicity, and making it intentional [00:05:42] Nicholas' approach: test everything, test early, and test often to create the perfect test [00:06:53] Nicholas talks about staying focused on what matters and that empathy is a powerful research tool [00:10:42] The test is a valuable asset, and how tools affect the outcomes [00:23:17] Do researchers make good participants? [00:27:52] Tips for researchers using a new UX platform [00:31:39] More on researchers as participants. Nicholas shares his experience as a participant [00:33:04] Erin asks Nick how he got into user research Sources mentioned in the episode: userinterviews.com/awkward About our guest Nicholas Aramouni is a Senior Communications Manager and UX Researcher at Userlytics who specializes in global UX practices. Nicholas has experience in various industries, including music, entertainment, media, and e-commerce. He is passionate about humanities, holds a B.Ed. in Social Studies from Mount Royal University, and was the former co-host of Mindspark. A learning podcast focused on K-12 education. --- Send in a voice message: https://anchor.fm/awkwardsilences/message