Once a week, Essential Retail sits down with a leading expert in retail deploying the latest technology solutions changing the face of shopping.
Essential Retail editor, Caroline Baldwin, shares sad news with the Ramble audience, and guest, Ben Sillitoe, joins to discuss the buzzwords irritating the retail tech industry for the very last time.
Foodhub chats on the latest episode of the Retail Ramble about how it is taking on the big boys in the online food delivery space by offering restaurants a subscription business model as opposed to commission-based fees. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Samsung’s online director of UK and Ireland chats to Essential Retail about how its consumers have changed over 2020 and what technologies it is introducing to help them engage with the brand and to ensure they feel comfortable shopping from anywhere. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail’s editor, Caroline Baldwin, chats to Adam Freeman, founder of face covering company Maskey, to learn about scaling a business during a global pandemic. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Facebook’s head of industry for retail and eCommerce, Beth Horn, joins the Retail Ramble this week to chat about planning for peak in the middle of a pandemic. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Swedish fashion brand NA-KD to discuss the challenges of moving products around the world during a global pandemic. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Cate Trotter of Insider Trends joins Essential Retail’s editor, Caroline Baldwin, on the latest episode of the Retail Ramble podcast to talk about some of the opportunities facing retailers during the Covid crisis and upcoming economic downturn. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Huawei about the use of live streaming in retail and how it is set to transform social commerce. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail invites Iona Carter, founding director of Tracer Insights, onto this week’s episode of the podcast to chat about the behavioural science behind lockdown and how consumer attitudes to retail over the last few months. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Chair at Pet Mate, Gracia Amico, chats to editor of Essential Retail, Caroline Baldwin, about innovating in times of crisis and how retailers can adapt during the current Covid-19 crisis. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to the Really Local Group about our high streets and how they have come into their own during lockdown as customers are constrained to their local areas. Founder Preston Benson describes some of the innovations he has seen to help regenerate our high streets. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Mobile app commercial lead at The Very Group, Sue Azari, chats on the Retail Ramble this week about the retailer’s use of mobile and how consumers mobile usage has changed over time. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Purelei’s director of growth, John Hagan, to learn more about retail’s use of paid social to generate revenue and engage with consumers. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to founder of Hirestreet Isabella West to learn how she is taking time during lockdown to get her business focused on customer and data. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail and IMRG chat about the impact Covid-19 has had on online retail. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Vivobarefoot founder and CEO Galahad Clark as part of the RetailEXPO Virtual Conference to talk about sustainability in retail. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with former retail CMO and CEO Ian Shepherd about the trauma retail businesses are facing in times of Covid-19. Now turned retail consultant, Shepherd speaks to editor, Caroline Baldwin, about how innovation comes out of the darkest times. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with the former CEO of Eat, Andrew Walker, to find out how consumer loyalty is changing and why it may be more important in today’s times of crisis than ever before. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Publicis Sapient retail experts Guy Elliot and Andy Halliwell to talk about why the traditional department store has not stood the test of time and how they need to transform to survive. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to the Direct Selling Association to discuss the organisation’s challenge of modernising direct-to-consumer channels made famous by Avon ladies and Tupperware parties. Director general, Susannah Schofield, describes how in a world where retailers are desperate to create memorable customer experiences, direct selling provides brands the perfect opportunity to get close to their consumers. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Made in Britain CEO, John Pearce, to learn how British manufacturers are coping with the Covid-19 crisis and which have been able to pivot to create new products current climate. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail visits Fujifilm’s House of Photography to talk tech and design strategy with the two business leads who are responsible for the brand’s experiential store in London’s Covent Garden. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with the CIO of The Gym Group to hear about the technology in place to help this 24-hour gym stay ahead in a fiercely competitive industry. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail talks food and restaurants in this episode of the Retail Ramble. Joined by Bancone and the Angel CoFund, we discuss technology impacting the industry and how restaurants contribute to a vibrant high street. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Botanic Lab, the creator of the UK’s first Cannabidiol (CBD) soft drink, about how the industry is still struggling with red tape and regulation, despite CBD being a legal health food product. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to shoe retailer Size? to celebrate its 20th anniversary. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with the CEO and founder of Seekology to talk about the new concept store which is constantly changing its health and beauty brands to keep customers interested in physical retailing. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to UNTUCKit’s founder to discuss the D2C brand’s rapid expansion and plans to disrupt the way men buy shirts. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Accenture retail chats to Essential Retail to discuss how the industry may be talking about the exciting future of retail, but data is the key to building these new digital experiences. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
We speak to two prominent retailers while attending NRF 2020 – Footasylum and Carters – who provide their thoughts on the next big trends to impact retail. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Spoke’s CEO and founder, Ben Farren, talks to Essential Retail about the D2C start-up’s recent growth in the UK. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Extenda Retail sponsors this week’s episode of the Retail Ramble podcast which discusses the latest trends from NRF 2020 with chief revenue officer Mohit Paul. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with pub chain Fuller, Smith & Turner about its work with Magento to digitise its B2B business. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Graze to discuss the most irritating buzzwords in the retail technology industry. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Stitch Fix's chief algorithms officer, Brad Klingenberg, about using data and machine learning to create a customer-centric personalised experience. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with retail expert at Salesforce, Jamie Merrick, about the direct-to-consumer store trend in San Francisco. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to a number of key influencers in the grocery and food space at the inaugral IGD Live event, including the Co-op and Deliciously Ella. Listen to this bumper episode of the Retail Ramble podcast to hear editor, Caroline Baldwin, quiz these brands about digital innovations and sustainability trends. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with Roland Palmer, head of Europe at Alipay, to talk about leveraging technology and new payment methods to increase access to the Chinese visitor market. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with Amy Vener, retail vertical strategy lead at Pinterest, to learn more about using this social platform to inspire consumers. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with Transport for London about its recent competition to find an innovative retail company to create an interesting shopping space on the TfL estate. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Feelunique’s COO, Jim Buckle, to discuss how the beauty e-tailer has expanded so successfully overseas. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Halen Mon brand manager, Jess Lea-Wilson, describes the famous sea salt company’s journey from a small island business to a brand which is widely recognised in the food world. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail heads up to Crewe to visit AO Logistics to chat to managing director, David Ashwell, to find out what makes the company so successful. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail discusses modern-day consumer loyalty with Paul Bosher, global head of consumer planning and insights at Walgreens Boots Alliance, and David Buckingham, CEO at Ecrebo. The three discuss how loyalty has changed over the years and what retailers need to do to keep customers coming back again and again. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to arts and crafting retailer Crafty Arts about its use of marketplaces and improving customer experience. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to postcard app TouchNote about the importance of offering customers personalisation. Editor of Essential Retail, Caroline Baldwin, and CEO of TouchNote, Dan Ziv, discuss that while our smartphones allow us to take trillions of photos every year, sending a photograph through the post makes a big statement in a digital world. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with Gousto at its new headquarters to learn whether the subscription economy is still a strong area of growth and ask now the company has successfully tackled food waste, what are its next steps for sustainability. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail receives a guided tour of Microsoft’s new London flagship on Oxford Circus. We speak to senior store manager John Carter to learn all about the store’s different features and the many technologies that supports its interactive format. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with the Graze team to get an update on the company post-Unilever and learn about its future plans for its D2C business. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Kipling after the revamp of its UK flagship store on Regent Street. We quiz the brand about the use of its store estate, personalisation and attracting millennial shoppers. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Tim Mason and Miya Knights after the publication of their book ‘Omnichannel Retail: How to build winning stores in a digital world’. We chat about the drama on the high street and what retailers need to do to ensure their store portfolio survives the digital storm. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin