POPULARITY
Every January, we create an episode that serves as your comprehensive guide to achieving success in the year ahead. We ask each of our guests "What's your Top Tip for eCommerce Success in 2025?"Here's our expert line up: Jay O'Neill from Tap Digital, Jim Herbert from Patchworks, Lucia Locatelli from Doofinder, Emilie Benoit from Shopify, Miya Knights from Retail Technology Magazine, Yiqi Wu from Aimerce, James Cowie from SHOPLINE, Nora Zukauskaite from TikTok Shop, And Carolyn Shelby from Yoast. Plus! You'll also hear the thoughts of our host Chloe Thomas. Tune into this expert mash-up episode as we uncover how to ensure profitable growth, what AI-powered personalization and unified commerce mean for 2025, how planning ahead can drive success, and why leveraging data and embracing social commerce are game-changers – and so much more. Full episode notes here: https://ecmp.info/526Download our ebook >> https://ecmp.info/ebook "500 Top Tips to Make Your eCommerce Business More Profitable" Download our new ebook... https://ecmp.info/ebook 500 Tips to Increase Your ProfitsGet all the links and resources we mention & join our email list at https://ecmp.infoLove the show? Chloe would love your feedback - leave a review here: https://ecmp.info/review or reply to the episode Q&A on Spotify.Interested in being a Sponsor? go here: https://ecmp.info/sponsor This podcast uses the following third-party services for analysis: Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/
Mindful Leadership and The Global Sales Leader hosted By - Jasoncooper.io Sales Training Coach
As we all know, the retail industry has undergone seismic structural shifts over the past decade and, in particular the past couple of years. The unprecedented level of change driven by the pandemic (with the almost overnight shift to ecommerce), saw shopping habits upended, retailers recognize the importance of business agility and, of course, an urgency to digitize and remove friction from any kind of physical store experience. So what does all of this mean for the Point-of-Sale technology? And how can retailers ensure they're seamlessly serving their customers across the plethora of touchpoints available to them today? These are just some of the topics that we will be exploring in this episode. Guests: Miya Knights, author, broadcaster, journalist & retail industry commentator Natalie Berg, author, broadcaster, journalist & retail industry commentator
In 2020, worldwide ecommerce sales grew by nearly 28%, while total retail sales declined by 3%. This dichotomy was bound to have an impact on traditional business models, supply chain strategies and consumer psychology. So, let's discuss long-term impacts of now-changed customer expectations will have on the retail industry. In this episode of the Nucleus of Innovation podcast, we are joined by retail industry stalwart, Miya Knights. Our host is James Canham-Ash.
Many retail transformations are enabled through technology. And the Covid-19 pandemic has forced many retailers to make significant decisions and drive progress based on various technologies. So, in this episode, Oliver Banks catches up with retail technology expert, Miya Knights, to explore key trends and the retail technologies that are hot and exciting right now. The post 133: What’s Happening In Retail Technology appeared first on OB&Co.
Miya Knights is the Director and publisher of Retail Technology, possibly the first dedicated retail technology trade journal in the UK. She is based in Brighton, in the UK. Miya is also the global content strategist for Poq, a platform that enables retailers to build apps extremely quickly and she has written several books about the retail industry including one on omnichannel and one focused entirely on Amazon. In this episode we discuss the future for retail in the new normal. https://www.linkedin.com/in/miyaknights/ https://poqcommerce.com/ https://www.retailtechnology.co.uk/
Shopping for fruit and veg may soon be a whole lot easier if Amazon's much-heralded ‘just walk out' technology becomes a common feature of grocery retailing. The ecommerce giant opened its first (and indeed second) Amazon Fresh store outside North America in London earlier this month. But what are the implications of this new venture for the way we will shop for food in future? Retail journalist Miya Knights says the difference is primarily about the shoppers themselves. “It takes the labour away from the customer in terms of having to queue, pick your own goods, bag your own goods, scan them in some cases, then pay for them yourself.” What's even more revolutionary, she argues, is the technological barrier to entry. “Amazon has kind of said it will pick and choose who it allows into the store, because you have to download the Amazon Fresh app and download a barcode to gain entry. I don't there are that many retailers who would open a store and then say it's not open to everybody.” Knights is director and publisher of Retail Technology magazine, as well as the co-author of Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce. Speaking during the latest episode of Fruitnet's conversation series Fruitbox, she explains how Amazon will disrupt grocery shopping in the years ahead, forcing existing market players to catch up – either by making real-world retailing a more enjoyable experience, or by further blurring the lines between physical stores and e-commerce. Hosted by Chris White in London, Fruitbox attracts a big audience across the global fruit and vegetable business that tunes in every week to hear exclusive interviews and expert analysis. Produced by Fruitnet Media International, the show is essential listening for everyone in the fresh produce industry. To find out how you can tell your story on Fruitbox, email chris@fruitnet.com. To learn about sponsorship and advertising opportunities, email advertising@fruitnet.com. Read the latest fresh produce industry news at www.fruitnet.com
Our special guest, Miya Knights, has observed the retail industry from above and within and joins the podcast to provide a fresh view on what omnichannel really means and how retailers can achieve it. What role will new and emerging retail technology play in the modern store? How can retailers change and adapt at the same pace as customers? Is Amazon on its way to monopolizing retail? Why are so many retail giants still resistant to change?We ask these questions and more of our special guest, Miya Knights, the Director and Publisher of Retail Technology News. Miya has nearly 20 years of experience as a journalist, editor, author, and research director, and she regularly appears on networks such as BBC and Sky News to comment on emerging retail trends and retail technology. She's been able to observe the retail industry from above and within, and she joins the podcast to share with us her thoughts on the glacial pace of change from top players, the retail technology necessary to enable omnichannel experiences, and why retailers need to stop thinking in terms of channels and departments. Miya is convinced that retailers must learn from tech giants like Amazon in order to create a truly memorable experience that puts the customer above all else.
No time for news? We've got you covered. Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to deliver the top trending news stories in retail. August 17, 2020: Walmart partners with Instacart, what to do with mall anchors, the global state of luxury. Hosted by Julia Raymond Written and produced by Gabriella Bock Edited by Trenton Waller
An off-schedule podcast interview with Miya Knights, Head of Industry Insight, from Eagle Eye Solutions (responsible for the PC Optimum loyalty programs) about the recently published “Connected Consumer Report”. Ms. Knights discusses the report as well what is expected to change in the Canadian retail industry amid the recent COVID-19 pandemic. Retail Insider Podcast is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.Interview Details:Miya Knights, Head of Industry Insights at Eagle Eye SolutionsEagle Eye ‘Connected Consumer Report’ Reveals Canadian Shopping Preferences (Retail Insider article) Subscribe, Rate, and Review our Retail Insider Podcast!Follow Craig:LinkedIn Instagram TwitterFollow Retail Insider:LinkedIn Facebook Twitter InstagramListen & Subscribe:Apple PodcastsSpotifyOvercastStitcherGoogle PlayShare your thoughts!Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!
With the onset of Covid-19 already causing huge disruption to the high street retail sector and underlining the need for businesses to embrace digital technology, this month’s interview with Miya Knights came at an opportune time. Miya’s role as Head of Industry Insight at Eagle Eye Solutions, a technology platform that helps brands engage customers across multiple channels – both online and offline, meant she was able to offer some incisive insights on the convergence of these two experiences. It’s a theme that Miya discussed at length in her featured article (https://www.awin.com/gb/affiliate-marketing/capitalising-digital-physical-convergence) in this year’s Awin Report and she was able to elaborate on many of the points she made in that editorial during our conversation, as well as speculating about the potential implications that the coronavirus might have on the brick & mortar retail world. Our guest co-host, Luisa Richardson from our UK New Business team, then spoke to Chris Johnson, Operations Director at Smarter Click, to discuss his extensive experiences working in the affiliate industry and what the technology solution’s brand new Smarter Codes product can offer its brand partners. In addition to all that, Kevin, Rob and Luisa discuss the impact that coronavirus has already had on some of the consumer trends that Awin’s platform has been tracking in recent weeks. And, in conjunction with a recent Awin Thoughts piece (https://www.awin.com/gb/news-and-events/coronavirus/coronavirus-infodemic-trust-and-transparency) published by the team, they also discuss the importance of trust and transparency in the affiliate world at a time when an overabundance of information has led the World Health Organization to label the phenomenon an ‘infodemic’ and something that has made battling the coronavirus that much more difficult.
Do you want more free audiobook summaries like this? Download our app for free at QuickRead.com/App and get access to hundreds of free book and audiobook summaries. Learn how the world’s most relentless retailer will continue to revolutionize commerce. Where do you go when you need to buy something? Perhaps you need a last-minute gift for your girlfriend’s birthday, maybe it’s a pair of sunglasses or even a rug for your new house. Nowadays, you and millions of others are turning towards Amazon to satisfy all your shopping needs. With hundreds of millions of products, one-click shopping, and even same-day delivery, Amazon is becoming the go-to online retailer for millions of people around the world. So how did Amazon become what it is today? It is now the second most valuable company in the world, and founder Jeff Bezos is the richest man alive. In just two decades, the small online bookstore has turned into a global empire that is now putting thousands of retailers out of business. As you read, you’ll learn exactly how Amazon revolutionized e-commerce and how retail is continuing to evolve in this digital age. You’ll also learn if Amazon is prepared for the future of retail and how retailers can survive in a world in which Amazon dominates the market.
Essential Retail sits down with Tim Mason and Miya Knights after the publication of their book ‘Omnichannel Retail: How to build winning stores in a digital world’. We chat about the drama on the high street and what retailers need to do to ensure their store portfolio survives the digital storm. Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
RetailCraft - digital retail, ecommerce and brands - Retail Podcast
In the spirit of 'summer reading' and bookclubs, we asked our community on Linkedin what books they were reading on retail, and which authors would they like to hear us interview in the studio. As a result we're pleased that four of the most-suggested authors agreed to brave the oppressive humidity of a London 'summer' day to chat with us about their latest books, their experiences, motivations and ideas. "Authors" is probably not the best description since our group are retailers, entrepreneurs, technologists, analysts... who have happened to write books. Our conversation covers customers, culture, Amazon, technology, university education and the process of writing. Run time: 65 minutes. Information: Martin Newman: https://www.linkedin.com/in/martindnewman/ ("100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multi-Channel World" - https://amzn.to/31IyVp8 ) Natalie Berg: https://www.linkedin.com/in/natalie-berg-ba20931/ ("Amazon: How the World's Most Relentless Retailer will Continue to Revolutionize Commerce" - https://amzn.to/2TB1bHz ; and her previous book on Walmart, https://amzn.to/33wkEOl) Miya Knights: https://www.linkedin.com/in/miyaknights/ (co-author with Natalie of "Amazon", above, and of "Omnichannel Retail: How to build winning stores in a digital world", https://amzn.to/2N4Unkh ) Richard Hammond: https://www.linkedin.com/in/uncrowdceo/ (author of "Smart Retail: Winning Ideas and Strategies from the Most Successful Retailers in the World (4th edition)" - https://amzn.to/2KLe5ih - and the newly-released "Friction/Reward: Be your customer's first choice" - https://amzn.to/2KNccS9 Ian Jindal: https://www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal Recorded on location in London, UK at Spiritland Studios. Episode photo credit: Ian Jindal.
Amazon has revolutionised retail, and it shows no signs of stopping. When Amazon say they put customer experience first they mean it. They consistently raised the bar for retail online setting new standards and disrupting almost all product categories. As Amazon open there first London physical stores Ed Cooke interviews Miya Knights about ‘the Amazon effect’ and what we might see from them next. Miya Knights has nearly 20 years' experience as a journalist, editor and research director, she regularly appears on BBC, ITB and Sky News commenting on technology use in retail. Miya is co-author of two books: - Amazon, how the world most relentless retailer will continue to revolutionise commerce. And - Omnichannel Retail, how to build winning stores in a digital world This podcast is brought to you by Revo the UK’s largest not-for-profit members organisation for the placemaking industry. We promote learning and education and invest in industry insights, events, awards and government lobbying. Find out more at www.revocommunity.org or join the conversation @RevoLatest on Twitter, Instagram and LinkedIn.
Our guest is Miya Knights, retail journalist, analyst and research director specializing in retail enterprise technology. Prior to her role as Head of Industry Insight at Eagle Eye Solutions, she has held roles as Global Technology Research Director at Planet Retail and Senior Research Analyst with IDC Retail Insights. Miya also owns and publishes RetailTechnology.co.uk and is ranked one of Vend's top 50 retail influencers. Join us as we explore today’s retail environment and the driving forces revolutionizing it.
In this retail podcast, meet Miya Knights, Head of Industry Insights at Eagle eye and an influential voice in global retail. Miya has over 18 years' experience as an analyst, journalist and editor specialising in enterprise technology use in retail. Her newest books "Omnichannel Retail: How to build winning stores in a digital world” and “Amazon: How the world's most relentless retailer will continue to revolutionize commerce” are currently listed as #1 and #5 books of 2019 by Book Authority. Tune in to The Vue Podcast to listen to her views on store concepts, the future of retail and why AI can help retail scale their processes and experiences, why these experiences matter and how brands should adapt to the evolving needs of consumers. Here's the transcript, to make your experience easier: https://vue.ai/blog/podcast/the-vue-podcast-leaders-in-retail-miya-knights/
A few of the stand-out moments from the last few Extraordinary Business Book Club episodes - there's a celebratory feel as it marks the fifth birthday of Practical Inspiration, and this week we're focused on finding inspiration in the uncomfortable and owning your ideas. Niki Schafer on submerging yourself in things that inspire you Anjali Ramachandran on seeking out ideas outside your comfort zone Brendan Barns on owning your story and the importance of humour Kate Minchin on the unexpected usefulness of the zombie apocalpyse approach Niklas Jansen on taking your ideas to new platforms Chris Watson on the value of process and people Miya Knights on collaboration and vulnerability Mike Sergeant on intimacy, trust and the podcast.
Miya Knights is the head of industry insight at Eagle Eye Solutions. She is the director and publisher of retail technology magazine. She has a long history in both retail and technology journalism and analysis and she is the co-author of a recent book titled Amazon - how the world’s most relentless retailer will continue to revolutionise commerce. Miya talked to CX Files on the edge of the CXOutsourcers conference, hence the occasional background noise on this edition of the podcast. https://www.linkedin.com/in/miyaknights/ http://www.retailtechnology.co.uk/
Amazon has revolutionised retail, and it's showing no signs of stopping. To understand the Amazon effect, and consider what might be coming next, we need to analyse it through two lenses - retail strategy and technology. Which is why retail analyst Natalie Berg and technology journalist Miya Knights decided to combine their perspectives and co-author their new book Amazon: How the world's most relentless retailer will continue to revolutionise commerce. In this conversation we talk about the Amazon effect itself (always fascinating for a publisher!) and the future of retail, but also what it takes to collaborate on a book, the difficulty of writing about a moving target, and how to fit the writing alongside the day job.
Part 2 of the interview with the brilliant Miya Knights and Natalie Berg, the joint authors of a new book: Amazon. Find out what other retailers can learn from Amazon and why and how Amazon is expanding into different categories. The post 017: Beyond The Age Of Amazon (part 2) appeared first on OB&Co.
Amazon are a major disruption in the whole retail marketplace. In this episode, find out how Amazon are proactively transforming retail alongside Amazon experts, Natalie Berg and Miya Knights. The post 016: How Amazon Are Transforming Retail (part 1) appeared first on OB&Co.