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How important are independent pet stores to our community? In this episode, Teresa Miller, president of IndiePet and owner of Treats Unleashed, discusses the vital role of local pet retailers in building community connections. She shares insights into the challenges these stores face, including e-commerce competition and inflation, while highlighting how they can remain competitive through innovation and customer service. Teresa explains how IndiePet acts as a bridge between retailers and manufacturers to create sustainable industry growth. She also touches on the growing trend of cat ownership and the importance of fostering partnerships between independent pet businesses. Main Topics: The Role of IndiePet – Supporting independent pet stores and their impact on the pet industry. Challenges in the Pet Industry – Inflation, e-commerce competition, and shifting consumer trends. Community Engagement – How local pet stores foster relationships and support pet parents. Retail Trends & Innovations – Exclusive products, pet product rotations, and service expansions. Partnerships with Pet Businesses – How pet sitters, trainers, and groomers can collaborate with retailers. Main takeaway: “Neighborhood pet stores are more than just retailers; they're gathering places where pet owners connect, learn, and support each other.” In today's fast-paced world, it's easy to feel disconnected, but independent pet stores, pet sitters, and dog walkers play a vital role in bringing pet lovers together. These businesses aren't just about products and services—they help foster relationships, educate pet parents, and create a support system for those who want the best for their pets. As pet sitters and dog walkers, we have a unique opportunity to be connectors in our communities. We're the trusted professionals who see pet parents daily, hear their concerns, and can introduce them to local pet stores, trainers, and groomers who align with their needs. We can help pet owners find the best products, discover community events, and connect with like-minded pet lovers who share their values. From breed meet-ups and pet adoption events to sharing tips on the best local pet-friendly spots, we have the power to shape a thriving pet community. By partnering with independent pet stores, we strengthen these essential small businesses and create a network that benefits pets and their families. About our guest: Teresa Miller is the owner of Treats Unleashed, a chain of independent pet stores with 19 locations between St. Louis and Kansas City, with more on the way. She began her career in the banking industry before transitioning to a tech startup in New York City. In 2002, she founded Treats Unleashed, which has grown organically into a trusted resource for high-quality pet products, customer education, and community partnerships. Beyond building her business, Teresa is deeply involved in her local community, volunteering with the Bi-State Pet Food Pantry to help provide pet food to owners in need. She is also a strong advocate for women-led businesses, actively supporting Mastermind programming for early-stage women entrepreneurs. On a national level, Teresa collaborates with the National Retail Federation (NRF) as an advocate for small retail businesses. Most recently, she worked with NRF to support the Credit Card Competition Act, introduced by Senators Roger Marshall and Dick Durbin in 2022, aimed at increasing competition and reducing swipe fees for businesses. As the president of IndiePet, a trade association dedicated to supporting independent pet retailers, she continues to champion small pet businesses, fostering connections between retailers and manufacturers to ensure industry growth and sustainability. Links: https://indiepet.org https://www.facebook.com/IndiePetAssociation https://www.instagram.com/indiepetassociation/ https://www.neighborhoodpetstoreday.com Check out our Starter Packs See all of our discounts! Check out ProTrainings Code: CPR-petsitterconfessional for 10% off
Momentum is building! In this episode, David Johnston, VP of AP and retail operations at the NRF, tells Stefanie Hoover about his May 14th trip to The Hill. A select group of retail LP executives partnered with the NRF to visit members of Congress and the Senate who can help get CORCA across the finish line. David tells us about the changes to the bill and how the NRF is supporting retailers. Timing is everything, and things look promising for this revised version of the bill, which has bicameral, bipartisan, and broad retail and supply chain industry support. David and Stefanie also talk about what attendees can look forward to at this year's NRF PROTECT conference in Dallas, Texas June 23-25.
With all of the drama associated with AI, it's easy to miss the need to understand the foundations that deliver the data that is the raw element from which AI value is built. Databases and storage infrastructure are critical components that have to work in concert with AI plans and returning guests Henry Baltazar and James Curtis join host Eric Hanselman to discuss what's been happening and what enterprises need to know about the future. Databases and storage management systems have been intertwined for a long time and AI pressures are tightening that connection. Storage systems perform analytics on the data they store to optimize its handling, tracking use and characteristics. The same insights that aid in compression and tiering are also useful in classifying data for AI. Data classification has always been a challenge for enterprises, as storage systems are typically disconnected from the data owners and applications that use them. Intelligent storage systems have been able to intuit the nature of content, including mapping databases and virtual machines. Databases have been able to leverage storage capabilities like snapshotting for resilience. Into this mix a new set of AI focused storage and database offerings arrive that target AI uses. The question is whether the native database and storage systems can do enough of what's needed. They already store key data and have valuable insights and classification capabilities. Some vendors are attaching GPU clusters to storage systems to provide high performance AI model training functionality. The major issue for most, is the matter of data placement. Shifting petabytes of data is no small task and concerns about data security and the costs involved now loom much larger. More S&P Global Content: Next in Tech | Ep. 213: AI and Privacy Next in Tech | Ep. 203: NRF conference shows AI challenges and rewards For S&P Global Subscribers: Rapid data growth and migrations increase storage burdens Amazon S3 Tables and automated metadata highlight recent AWS Storage enhancements 2025 Trends in Cloud and Cloud Native Credits: Host/Author: Eric Hanselman Guests: Henry Baltazar, James Curtis Producer/Editor: Adam Kovalsky Published With Assistance From: Sophie Carr, Feranmi Adeoshun, Kyra Smith
Organized retail crime (ORC) is not a victimless crime — it can have a devastating impact on the real people behind retailers. Summer Stephan, San Diego County District Attorney, joins us to discuss the fight against organized retail crime. We explore laws and initiatives to combat the insidious issue, plus what local businesses can do to protect themselves and their employees. (00:00:54) Introductions(00:01:41) Stephan's Law Background (00:03:41) The Human Price Of Organized Retail Crime (00:09:10) The Reality Of Retail Crime (00:13:13) Initiatives To Combat Organized Retail Crime (00:22:01) The Role Of Local Businesses In Confronting Crime (00:24:47) The Evolution Of Organized Retail Crime The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Learn more about NRF Protect• Register for NRF Nexus at nrf.com/nexus and use code RGR20 for 20% off• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Retailers battle nearly $100 billion in shrink • NRF's FIght Retail Crime Day wins Reed Award for Best Lobby Day • 3 ways to fight retail crimeProduced by Crate Media.
Baby Reborns, Labubu, Bobbie Goods e até os Italian Brainrots: por que esses produtos virais estão explodindo nas redes e nas prateleiras? Neste episódio, falamos sobre as tendências de consumo mais curiosas (e lucrativas) do momento.Veja também sobre maquiagem para noivos, o sorvete Propitious Mango e os temperos Birria Seasoning Bomb. Você vai entender como o desejo é fabricado, por que o comportamento do consumidor muda tão rápido e o que o varejo pode aprender com essas febres passageiras que viram faturamento real.✅ Ouça, comente e inscreva-se!#tendências2025 #consumoemocional #produtosvirais #desejonovarejo #babyreborn #labubu #comportamentodoconsumidor #italianbrainrot #bobbiegoods #tendênciasdevarejo----Conteúdo:(00:00:00) Introdução(00:02:14) Labubu, ou Lapupu(00:06:27) Italian brainrots (brainrots italianos)(00:09:27) Maquiagem para noivos(00:12:10) Patrocinadores(00:13:13) Bobbie Goods(00:18:28) Propitious Mango e Birria Seasoning Bomb(00:19:39) Baby Reborn(00:23:52) Conclusão
O que realmente fez sentido no Web Summit Rio?No maior evento de inovação da América Latina, entre palcos lotados e ideias provocativas, Fred e Caio mergulham nos bastidores do que realmente importa.Neste episódio, discutimos:✔ Como criar comunidades e ecossistemas que geram negócios reais.✔ Porque uma marca é muito mais do que um logotipo — é propósito, experiência e consistência.✔ E por que logística e marketing orientado por dados deixaram de ser apoio para se tornarem protagonistas no sucesso das vendas.Afinal, no meio de tanto hype, o que realmente fica?#varejo #tendencias #heineken #websummit #sebraeexperience #websummitrio #growth #negocios #podcastConteúdo:(00:00:00) Introdução(00:05:49) Comunidade(00:12:12) Ecossistema(00:16:33) Patrocinadores(00:17:37) Branding(00:20:54) Data driven marketing(00:23:15) Logística(00:26:19) Conclusão
Direto dos bastidores do evento mais quente do ano, a gente reuniu 30 vozes que estavam lá – vivendo, observando e refletindo. É tech, é varejo, é propósito. É real.
One thing is constant in retail: change. Innovation is the cornerstone of the industry. We're joined by Seth Webb, executive vice president of Tusk Strategies, and Sucharita Kodali, vice president and principal analyst of Forrester Research, to discuss the transformative trends, cutting-edge technologies, and emerging solution providers that are shaping the future of retail. We explore generative and autonomous AI, robotics, resale, and more top-of-mind topics. (00:00:00) Introductions(00:01:42) Leaders in innovation and technology(00:06:48) The most transformative trends for the retail industry (00:09:15) AI's profound impact on retail (00:19:06) The role of robotics in retail (00:23:00) What excites them about the future of retailThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• NRF 2025 Innovators Showcase • Reverse Logistics Association • Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• How the NRF 2025 Innovators Showcase can help you drive revenue and build crucial partnerships • A snapshot into the latest retail tech breakthroughs Produced by Crate Media.
Caio Camargo e Fred Alecrim te levam para o olho do furacão do Web Summit Rio, direto da sala dos palestrantes.No episódio de hoje: – IA deixou de ser papo de futuro e virou ferramenta de verdade – TikTok já manda mais que o Google na decisão de compra – Comunidade virou diferencial competitivo (e se você não tem uma, prepare-se para o frio)Ah, e teve painel emocionante com Ivete Sangalo e TikTok, drops da creator economy, e uma crítica afiada aos eventos chapa-branca.Se você ainda está postando catálogo estático no Instagram… este episódio é pra você.#WebSummit #IA #TikTok #Varejo #VarejocastConteúdo:(00:00:00) Introdução(00:03:55) Números oficiais Web Summit Rio 2025(00:06:25) O que rolou no evento no primeiro dia(00:11:16) Patrocinadores(00:12:58 )O painel com Fred Alecrim: Comunidades(00:17:07) A importância do Web Summit Rio 2025
O problema do seu negócio não é a crise.É você achar que vai atravessá-la sem mexer um músculo.Neste episódio do [varejocast], Fred Alecrim e Caio Camargo destrincham o cenário que ninguém mais tem coragem de enfrentar:
In this episode, the CPG Guys are joined by Greg Pulsifer, SVP of eCommerce at Sam's Club, the club format division of Walmart.Find Greg on LinkedIn at: https://www.linkedin.com/in/gregpulsifer/Find Sam's Club on LinkedIn at: https://www.linkedin.com/company/sam's-club/Find Sam's Club online at: https://corporate.walmart.com/about/samsclub/sams-club-suppliers?Greg answers these questions:Tell us about you the person? Take us through your career growth journey in digital and ecommerce and how you got here?Take us through Sam's ecommerce strategy and what is the 2025 focus? [Greg will respond to #6 below as a response to this strategy question, hence striking out the questions below.]NRF digital council - what does this mean and how are you and Sam's club contributing through it in our industry? How has ecommerce fundamentally changed over COVID and in a post COVID environment? How are you and Sam's dealing with this?Tell us about your team and how you motivate them everyday? What is your approach to people leadership?Retail media has fundamentally changed shopping. How are you partnering with MAP and leveraging this for your customers experiences?What trends are you following these days? AI, tech, other or digital trends? Why are these important?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comRhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
Vera Bradley, the beloved purse, travel and accessory retailer, recently refreshed their brand look and strategy to increase brand awareness and expand their consumer profile. Vera Bradley's CEO, Jackie Ardrey, joins us to discuss the brand's transformation, the Vera Bradley customer and how the company stays ahead in the ever-evolving retail industry. She also shares what she loves most about working in retail and her impactful career advice. (00:00:00) Introductions(00:00:39) Highlights of the NRF Big Show (00:01:39) Ardrey's career background (00:07:50) The pace of change in retail (00:09:30) Vera Bradley's transformation journey (00:15:05) Balancing brand loyalty with an expanding customer base (00:17:49) Facing the unpredictability of consumers (00:21:39) Ardrey's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• verabradley.com• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• What to know about the consumer in 2025Produced by Crate Media.
In this episode of the Truth Be Told podcast, host Dave Thompson interviews David Johnston, Vice President of Asset Protection and Retail Operations at the National Retail Federation. They discuss David's extensive career in loss prevention, the evolution of communication in the industry, and the challenges faced in franchise environments. David shares insights on the importance of building relationships, managing egos, and the transition from a practitioner to a business mindset. The conversation highlights the significance of effective communication and adaptability in various roles throughout one's career. In this conversation, David Johnston and Dave Thompson discuss the importance of intentional communication, building rapport, and the role of the National Retail Federation (NRF) in advocating for the retail industry. They explore the challenges of networking in a digital age, the significance of genuine relationships, and the complexities of engaging with media and legislators. The discussion also highlights the upcoming NRF Protect event, emphasizing its value for learning and networking within the retail sector. Connect with David Johnston here: David Johnston | LinkedIn Register for NRF Protect 2025: Registration Information | NRF PROTECT 2025 Retailers - use discount code WZ200 to receive $200 off registration as a "thank you" for being a listener to the Truth Be Told podcast, courtesy of the NRF! Truths: Communication is a core skill in any profession. Building relationships is essential for success. Continuous learning is crucial for career growth. Transitioning roles requires adaptability and new strategies. Franchise environments present unique challenges. Understanding cultural differences is key in global operations. Effective communication can help manage difficult conversations. Sales skills can be developed from interviewing techniques. Every conversation can be viewed as an opportunity to negotiate or sell. Plan conversations with clear intent and goals. Active listening and open-ended questions foster better communication. Engagement in meetings is crucial for effective communication. Genuine relationships lead to successful networking. Effective communication is key in high-stakes situations. Helping others achieve success leads to personal growth.
Whole Foods places its whole focus on serving and nourishing its shoppers. Sonya Gafsi Oblisk, chief merchandising and marketing officer for Whole Foods Market, joins us to talk about how Whole Foods stays ahead of food trends, builds trust with its customers and leads the industry in high-quality sourcing. She also shares her career journey, what she loves most about working in merchandising and marketing, and her approach to problem-solving in the retail industry.(00:00:00) Introductions(00:01:31) Oblisk's career journey (00:05:45) Why Oblisk loves merchandising & marketing (00:08:11) Getting to know the Whole Foods customer (00:11:10) Leading in trends and quality control (00:13:11) What's next for Whole Foods in 2025 (00:19:45) Oblisk's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• wholefoodsmarket.com• Find out more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 10 retail experiences you shouldn't miss in New York City
From self-driving cars to smart mirrors, our team explored the trends and technologies shaping the future of the consumer industry at the Consumer Electronics Show (CES) and NRF's Big Show. Tune in to learn more about how these trends will likely impact businesses in the consumer industry.
Coach is a visionary of visual storytelling and experiences. Giovanni Zaccariello, SVP of global visual experience for Coach, joins us to discuss the evolution of visual merchandising and how he tells Coach's story to a global audience. He also shares the moment that changed his career trajectory and his advice for taking risks and following your gut.(00:00:00) Introductions(00:01:27) Zaccariello's career journey (00:07:17) The evolution of visual merchandising (00:10:25) Telling the coach story (00:13:55) Zaccariello's proudest career moment (00:19:09) Zaccariello's lessons and future learnings The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• coach.com• linkedin.com/in/giovannizaccariello• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 10 retail experiences you shouldn't miss in New York City
Not long ago, retailers held most of the power in how consumers found, purchased, and knew about products and services. The internet age, social media, and always-on-hand mobile devices shifted that dynamic in favor of the consumer. Will technology restore the balance of power or allow SMB retailers to compete against the big box & e-commerce giants? Honeywell's Tony Boncore returns to the show to explain. What did he see at NRF? How do AI and mobility tools empower associates to create better customer experiences? Around the Nation: Check out the latest RSPA Retail IT Channel Study and catch Dean on an episode of the Trusted Advisor Podcast to discuss the findings! #VARValue - How is Honeywell leveraging AI for its retail devices? On Our Radar Tony - AI lie detectors Dean - What is a topological cubit? John - An all-AI school curriculum? Keep in Touch! Email – nation@bluestarinc.com LinkedIn - https://www.linkedin.com/company/blue-star Subscribe to the BlueStar Nation Newsletter - https://nation.bluestarinc.com/#subscribe Sponsored by: Elo Pay M100
Consumers turn to Pinterest for inspiration on everything from design and fashion to meal prep and so much more. Rachel Hardy, director of consumer product marketing for Pinterest, joins us to share how the brand captures such a wide and engaged audience. We explore the consumer outlook and emerging trends for 2025, including mobile spending, AI optimization and personalized shopping. (00:00:00) Introductions(00:01:26) Pinterest's young and engaged audience (00:03:04) Hardy's career journey (00:06:20) Emerging consumer behaviors (00:12:16) Pinterest predicts 2025 trends (00:15:11) Retail challenges and opportunities for 2025 (00:21:24) Hardy's learnings and inspirations The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• pinterest.com• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Retail trends to watch in 2025• What to know about the consumer in 2025 Produced by Crate Media.
This week, we're joined by Alex Baker, one of the Nordics' top retail strategists and a serial entrepreneur recognised on global influencer lists, to uncover the five key retail trends brands can't afford to ignore. Fresh from NRF in New York and retail hotspots across the Middle East and Europe, Alex shares insights on five key trends shaping 2025: AI's evolution—why it's now a mission-critical superpower, not just hype Retail media's explosive growth and what it means for brands big and small Agentic AI—the next step in automation and hyper-personalization Experience-driven retail and why Gen Z is redefining the role of physical stores Balancing tech and human connection to create seamless customer experiences Tune in for an expert take on how these trends are reshaping the industry and what brands must do to stay ahead.
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!Special Guest: Jonathan Gold, Vice President of Supply Chain and Customs Policy, National Retail FederationIn a year of unprecedented economic uncertainty, the possible implementation of widespread tariffs has far-reaching implications for retail markets and consumer behavior. Beyond the immediate impact on pricing, these trade policies could fundamentally alter supply chain strategies, product availability, and market competition. Join Shelley and Jonathan Gold from NRF as they discuss all-things tariffs and how challenging it is for retailers to plan for sudden, unexpected policy changes. While some retailers advocate bringing manufacturing back to the U.S, the infrastructure, skilled labor, and economic conditions required for domestic production cannot be established quickly enough to counteract imminent, imposed tariffs. From a macro perspective, the current trade environment demands a strategic reassessment of supply chain diversity and risk management to thrive in an increasingly volatile global market.For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.
The 365 Days of Astronomy, the daily podcast of the International Year of Astronomy 2009
Dr. Joyful Elma Mdhluli is a Fellow at The Office of Astronomy for Development (OAD). The OAD is a joint project of the International Astronomical Union and the NRF, with the support of the Department of Science and Innovation, and is operated by NRF-SAAO. Dr. Mdhluli also received funding from the NRF for her Master's and PhD studies. Mike Simmons is the founder of Astronomy for Equity ( https://bmsis.org/astro4equity/ ). Others on the team, including people around the world in astronomy and space exploration, authors and philosophers, designers and artists and more will be added as the website is developed. We've added a new way to donate to 365 Days of Astronomy to support editing, hosting, and production costs. Just visit: https://www.patreon.com/365DaysOfAstronomy and donate as much as you can! Share the podcast with your friends and send the Patreon link to them too! Every bit helps! Thank you! ------------------------------------ Do go visit http://www.redbubble.com/people/CosmoQuestX/shop for cool Astronomy Cast and CosmoQuest t-shirts, coffee mugs and other awesomeness! http://cosmoquest.org/Donate This show is made possible through your donations. Thank you! (Haven't donated? It's not too late! Just click!) ------------------------------------ The 365 Days of Astronomy Podcast is produced by the Planetary Science Institute. http://www.psi.edu Visit us on the web at 365DaysOfAstronomy.org or email us at info@365DaysOfAstronomy.org.
Target hits the bullseye when it comes to serving its customers. Rick Gomez, Target's executive vice president and chief commercial officer, joins us to talk about Target's winning merchandising strategy, his favorite consumer trends and how shopping habits have evolved in recent years. He also shares the biggest lessons he's learned in his illustrious career. (00:00:00) Introductions(00:01:19) Gomez's career journey (00:06:18) His most challenging and rewarding moments (00:08:58) The secrets behind Target's magic merchandising (00:12:51) Top retail trends (00:15:04) Shifts in consumer shopping habits (00:17:01) Gomez's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• target.com• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• How Target's people-first culture and leadership programs are driving success• Off-site retail marketing takes off
We're joined by fellow Retail Voices by NRF honoree Kevin Ervin Kelley to unpack some of the key lessons from his remarkable book Irreplaceable: Creating Extraordinary Places That Bring People Together and his recent NRF "Big Show" talk.We discuss how physical retail must dramatically evolve in an ever more digital world, the "Bonfire Effect," his key principles for connecting more powerfully with customers though design, and much, much more. You won't see your stores the same way after this powerful interview.But before our interview, we unpack the week in retail news starting with fears that we haven't quite licked inflation and that job losses might accelerate. Then it's on to try to explain January's unusually strong US retail sales numbers, the tale of two cities that characterizes luxury retail of late, and JC Penney's attempt to off-load a bunch of store leases. We conclude wondering just what the heck Amazon is doing opening a pharmacy in Milan. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
When does a word become so ubiquitous it loses all meaning? Brian's sudden aversion to "culture" sparks a meandering exploration into the semiotics of commerce, just as Poppy's influencer vending machine saga becomes an unlikely metaphor for marketing's existential crisis. PLUS, we revisit a key moment from NRF 2025.The Great ‘Culture Cancel' of 2025Key takeaways:[13:30] The Poppi fallout: After being slammed by fans around the globe for an influencer activation, Poppi juggles image repair. [23:00] Poppi vs. Olipop: Controversy doubles the audience.[29:00] Super Bowl LIX: This year's game was an underwhelming canvas for Kendrick's victory and Poppi's brief downfall.[35:00] One of the most impactful ads this year was creator-made, by a Doritos fan.[46:00] Big creative is more accessible now than ever, as displayed by big brands like Liquid Death using small but mighty budgets.[51:00] On this week's After Dark episode, we unpack Kanye West's breakdown and public rage against Ye and Shopify.“If you want to get attention, start a war.” – Brian“In the last few years, the NFL has become more participatory.” – BrianAssociated Links:Order your copy of LORE by Future CommerceDan Murphy, SVP of Marketing at Liquid Death on Future CommerceCheck out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!
The Remarkable Retail podcast is hosted by two of the NRF's 2025 Top Retail Voices, Steve Dennis and Michael LeBlanc.In its tenth season, it will continue its award-winning formula by giving hot takes on the week's most important retail news and by featuring guests who are on the leading edge of what's new and next in commerce today.
Making Cents of Money: Episode 99 – Financial Socialization: https://soundcloud.com/idfpr/episode-99-financial-socialization?utm_source=clipboard&utm_campaign=wtshare&utm_medium=widget&utm_content=https%253A%252F%252Fsoundcloud.com%252Fidfpr%252Fepisode-99-financial-socialization Making Cents of Money: Episode 94 – Cost of Living: https://soundcloud.com/idfpr/episode-94-cost-of-living?utm_source=clipboard&utm_campaign=wtshare&utm_medium=widget&utm_content=https%253A%252F%252Fsoundcloud.com%252Fidfpr%252Fepisode-94-cost-of-living Klontz Money Scripts Quiz: https://www.bradklontz.com/moneyscriptstest Get Saavy Webinar: Budget Hacks: https://www.youtube.com/watch?v=X2p09ddcB4Q FTC Fraud Report: https://reportfraud.ftc.gov FBI Internet Crime Complaint Center: https://www.ic3.gov Christy, K., Welter, T., Dundon, K., Valandra, & Bruce, A. (2022). Economic Abuse: A Subtle but Common Form of Power and Control. Journal of Interpersonal Violence, 37(1–2), NP473–NP499. https://doi.org/10.1177/0886260520916264 Eickmeyer, K. J., Manning, W. D., Longmore, M. A., & Giordano, P. C. (2023). Exploring the Married-Cohabiting Income Pooling Gap Among Young Adults. Journal of Family and Economic Issues, 44(4), 990–1006. https://doi.org/10.1007/s10834-023-09885-0 Granados, W. (2025, January 28). NRF survey: Valentine's day spending reaches record $27.5 billion. NRF National Retail Federation. https://nrf.com/media-center/press-releases/nrf-survey-valentine-s-day-spending-reaches-record-27-5-billion Klontz, B., Britt, S. L., Mentzer, J., & Klontz, T. (2011). Money Beliefs and Financial Behaviors: Development of the Klontz Money Script Inventory. Journal of Financial Therapy, 2(1). https://doi.org/10.4148/jft.v2i1.451 Koochel, E. E., Markham, M. S., Crawford, D. W., & Archuleta, K. L. (2020). Financial Transparency Scale: Its Development and Potential Uses. Journal of Financial Counseling and Planning, 31(1), 14–27. https://doi.org/10.1891/JFCP-18-00009 Li, X., Khan, M. A., Xiao, J. J., & Kong, D. (2024). Actions for solutions: Financial behaviors, power (im)balance, and economic abuse among Chinese young adults in non-marital cohabitation. Journal of Social and Personal Relationships, 41(6), 1554–1576. https://doi.org/10.1177/02654075241227125 Olson, J. G., & Rick, S. I. (2023). Subjective Knowledge Differences within Couples Predict Influence over Shared Financial Decisions. Journal of the Association for Consumer Research, 8(4), 378–389. https://doi.org/10.1086/726430 Romo, L. K. (2015). An Examination of How People in Romantic Relationships Use Communication to Manage Financial Uncertainty. Journal of Applied Communication Research, 43(3), 315–335. https://doi.org/10.1080/00909882.2015.1052831 Romo, L. K., & Abetz, J. S. (2016). Money as Relational Struggle: Communicatively Negotiating Cultural Discourses in Romantic Relationships. Communication Studies, 67(1), 94–110. https://doi.org/10.1080/10510974.2015.1121158 Totenhagen, C. J., Wilmarth, M. J., Serido, J., Curran, M. A., & Shim, S. (2019). Pathways from Financial Knowledge to Relationship Satisfaction: The Roles of Financial Behaviors, Perceived Shared Financial Values with the Romantic Partner, and Debt. Journal of Family and Economic Issues, 40(3), 423–437. https://doi.org/10.1007/s10834-019-09611-9
Joining us for an insightful and fast-paced discussion of what's new and next in retail today are Marie Driscoll, Sharon Yourell Lawlor, and Michael Zakkour, three of our fellow top Retail Voices by NRF.We leverage their deep expertise to get their perspectives on a wide-range of the industry's most important topics, including the potential impact of tariffs, what it will take for the luxury market to get back on track, and the outlook for AI. We also get their hot-takes on retail media networks, and whether they are bullish or bearish on several emerging retail technologies.But first we tackle the most important news of the week, brought to you by Celonis. We start the art of the temporary deal before moving on to discuss yet another blockbuster quarter from Amazon and quite respectable results from mall operator Simon Properties. We conclude by trying to make sense of Walmart's first ever purchase of a (zombie-like) regional mall. ***We also announce that Steve will be back on stage at Shoptalk coming up in Las Vegas at the end of March. Listeners can save on registration by using our discount codes below:For Retailers & Consumer Brands go here and use code RBREMARK549For General Admission go here and use code GAREMARK1399Dawn of The Dead, full movie: https://www.youtube.com/watch?v=EIUJDwOAGxI About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Phillip and Brian look into tomorrow's creator economy, shaped by the role of AI-driven agents in commerce and attention as currency. While rising generations invisibly develop instincts for algorithmic curation, Mr. Beast's Feastables collect dust in your local Walgreens. PLUS: We bring you along to our NRF panel discussion alongside our friends from BigCommerce.Velocity Over VolumeKey takeaways:Mr. Beast on Colin and Samir: His too many failed sidequests reveal a bigger picture about the viability of creator-led trends in the long term.The future of creator-driven consumer trends is agent-driven.Gen Alpha is a surveillance generation, and attention as currency is instinctual.Commerce is not just a transaction layer but an infrastructure that connects different facets of the digital world, and is the backbone for emerging tech trends.[00:07:40] “If the future of the attention economy is agentic…Do creators have some role to play in agent attention?” – Phillip[00:08:35] “The creator economy is a form of patronage.” – Phillip[00:11:35] “Gen Alpha is a surveillance generation…my children know instinctively that they're constantly being surveilled. They give negative attention signals to things they don't like.” – Phillip[00:21:10] “There's going to continue to be bots in the world, and we are going to hate them.” – Brian[00:18:00] “The problem with running AI as effectively an API with a brain of its own is that it becomes completely impossible to diagnose when things go wrong. And that's going to drive people crazy.” – Brian[00:22:00] “There's going to be entire categories that emerge just for creators to try to find alpha and arbitrage in the system.” – PhillipIn-Show Mentions:Mr. Beast, Walt Disney, and the Promise of Payoff@Anuatluru on XKiri Masters on Agentic ShoppingInsiders #184: Coexist: Avoiding Agentic GhettosShow Links:Check out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!
AI is evolving, how is your corporation preparing? In this episode of IR in Focus, host Carmen Lilly is joined by Eric Hanselman, Chief Analyst, Data and Research for S&P Global Market Intelligence. Tune in to discover emerging themes in AI and recommendations for corporations to navigate this rapidly evolving landscape. More S&P Global Content: S&P Issuer & IR Solutions Next in Tech: Ep. 203 NRF conference shows AI challenges and rewards The 2025 Generative AI Outlook Credits: Host/Author: Carmen Lilly Guest: Eric Hanselman Producer: Carmen Lilly www.spglobal.com www.spglobal.com/marketintelligence
Today on a special edition of our show:Remembering Kent AllenEvolution of Global eCommercePioneers in Cross-Border TradeCurrent Trends and PlayersJim OkamuraPartner, McMillanDoolittle and co-founder, Global E-Commerce Leaders ForumJim has over 25 years of consulting experience focused on strategic planning in the retail industry. His work in retail innovation and digital transformation has resulted in industry-leading thinking on retailer best practices and strategy. Jim has published global and national retail studies and has been a featured speaker at the NRF, Shop.org, and many international conferences. In 2013 Jim co-founder the Global E-Commerce Leaders forum, a digital retail community and conference series focused on global growth strategies for consumer brands. Jim has developed growth strategies for clients such as Adidas, Bridgestone, Maurices, Dress Barn, Gap, DSW, LensCrafters, Nike, Neiman Marcus, Souris Mini, Timberland, Victoria's Secret, Lowes, Crate and Barrel, MasterCard, Walgreens, Marriott and Emart. Scott SilvermanCo-Founder CommerceNext; Co-Founder, Global Ecommerce Leaders ForumSilverman has been active in the retail and ecommerce industries for more than 20 years and is passionate about digital commerce and the innovation driving the industry. In 2013, Silverman co-founded the Global Ecommerce Leaders Forum, a forum and series of conferences for international and cross-border ecommerce. In 2017, Silverman co-founded CommerceNext, a community, event series and conference for marketers at retail and direct-to-consumer brands.Silverman began his career in ecommerce in 1999 where he led National Retail Federation's digital division, Shop.org, until 2010. During his time at NRF he launched the Shop.org Annual Summit and a number of research studies. He co-invented “Cyber Monday” in 2005 and was the founder of Cybermonday.com in 2006, a shopping site that has generated more than $2.5 million for NRF's Ray Greenly scholarship fund.In honor of Kent Allen:A digital commerce industry analyst for the last twenty plus years, Kent's research and thought leadership has strongly influenced the development of the global/cross-border ecommerce sector. Since collaborating with Jim Okamura on the industry's first international ecommerce benchmark study in 2008, Kent has published a wide collection of reports and articles chronicling the rise of global ecommerce ecosystems.Kent also leads strategy, industry analysis, thought leadership and content marketing initiatives that focus on omnichannel commerce and digital marketing innovations. His work includes executive research, industry speaking engagements, white papers and case studies, social content, webinars, and retail tours for retail and consumer goods executives. His latest focus, The Global Customer Journey Project explores how the online shopping journey differs in markets around the world.The Research Trust's industry marketing programs help innovative digital companies tell their story and build ongoing relationships with prospects, established clients and partners. Kent's practice provides a mix of strategic planning services, best practices research and market analysis for global brands and technology partners striving to better serve connected consumers around the world.
Matthew Shay, president and CEO of the National Retail Federation, joins us to explore the retail outlook, landscape and trends that are shaping 2025. We discuss how a new administration impacts retail and the economic policies NRF has its pulse on. Plus, Shay shares the best career advice he's ever received. (00:00:00) Introductions(00:01:15) The changing retail landscape (00:07:21) 2025 retail trends (00:10:40) NRF's priorities on policy (00:15:26) Shay's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• NRF Management Team: Matthew Shay • Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• Why I believe in the power of retail jobs • The state of retail heading into 2024
The National Retail Federation conference (NRF) launches just as retailers are cleaning up from the holiday shopping season. This year there was a focus on how technology can empower employees while reducing customer friction. Sheryl Kingstone, Rich Karpinski and Jordan McKee return to the podcast to share their insights on the conference with host Eric Hanselman. Traditional in-store retail concerns are a big part of NRF and innovation in Point of Sale (PoS) technologies, like softPoS and the integration of biometrics were on display. For the latter, there's still the issue of consumer trust, as well as onboarding requirements. The show also saw an issuing bank debut its own PoS offering. The promise and the challenges of AI were a large part of the conference. Delivering on AI will take infrastructure upgrades and retailers are looking at building ecosystems across technology vendors to share cost and risk. Digitization is going forward as logistics look to move from picking products to smart warehouses that can sense products. AI mastery can create a competitive advantage, but it requires the integration of a lot of moving parts. More S&P Global Content: Next in Tech | Ep. 184: Dreamforce Preview Payments modernization on full display at NRF 2025 Going beyond last year's AI, NRF looks to revitalize the modern commerce experience Credits: Host/Author: Eric Hanselman Guests: Sheryl Kingstone, Rich Karpinski, Jordan McKee Producer/Editor: Kyle Cangialosi and Odesha Chan Published With Assistance From: Sophie Carr, Feranmi Adeoshun, Kyra Smith
In this episode of Retail: Recorded, host Anjee Solanki is joined by Ricardo Belmar, a leading retail strategist and Director Partner Marketing for Retail & Consumer Goods at Microsoft, to discuss the current trends reshaping the retail industry. Fresh off attending NRF 2025 in New York, Ricardo shares key takeaways from the show, including the rise of AI in retail, and the ongoing evolution of retail media networks. He also delves into the importance of building deeper, relationship-driven connections with consumers and the increasing value of physical stores in an omnichannel world. Tune in for valuable insights on how retailers can navigate the changing landscape and enhance their strategies for 2025.
Retail automation is evolving—are you keeping up? In this episode of the RETHINK Retail Podcast, Ben Bond, VP of Strategy & Business Development at Simbe, joins us to discuss how AI and robotics are transforming inventory management, enhancing pricing accuracy, and driving efficiency for retailers. Recorded live at NRF 2025, this conversation dives into the future of automation and the role of technology in building agile, resilient retail operations.
TalkLP Podcast host Amber Bradley gets NRF's LP Council Chair and Chief Global Asset Protection Officer and CSO at American Eagle Outfitters Inc., Scott McBride, in the hot seat during the NRF BIG SHOW in NYC! They dive right into retail's future in 2026, discussing real-time inventory and the diversification of supply chains, how LP is the 2nd highest industry user of AI, and the move to the Total Retail Loss methodology. Scott also offers insights into the staggering statics surrounding Millennials and GenZ consumers and their perspective towards retail theft. His motto: Internal or external, you have to meet the customer where they are. Amber may have also coined herself as the Barbara Walters of LP News! Listen now! Connect with Scott here and check out the podcast from 2022 mentioned today here.
Hosts Scott Luton and Kim Reuter discuss key topics and latest trends shaping the global supply landscape in this week's episode of The Buzz!Join us as they welcome Pam Simon, EVP of Programming for Manifest, and listen as they discuss:The ambitious $1.4 billion nearshoring incentive plan announced by Mexico, aimed at bolstering local manufacturing and creating 1.5 million skilled jobsThe increasing importance of predictability in supply chain management as companies adapt to evolving market conditions and strive for operational resilienceThe upcoming Manifest 2025 conference, and the significance of networking and collaborationTune in for an informative discussion that covers everything from AI in fashion supply chains to the growing M&A activity in the logistics sector, and so much more. Additional Links & Resources:With That Said: https://bit.ly/40PkukRLuma: https://bit.ly/40MM1TVWhat top fashion executives were thinking about at NRF: https://bit.ly/40BC0rpSupply Chain Predictions And Outlook For 2025: https://bit.ly/3E5RFrdSmall Companies, Big Impacts: Three Supply Chain Startups to Know: https://bit.ly/3PSGi8QMexico creates nearshoring incentives in push for regional integration: https://bit.ly/3PPhQFpManifest 2025: https://partner.manife.st/SupplyChainNow Connect with Pam on LinkedIn: https://www.linkedin.com/in/pgranoff4/SCNE LinkedIn Post: https://bit.ly/42wEPwyLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- The Rise of the Decision Makers: https://bit.ly/42z5GYUWEBINAR- AI Insights for Smarter Shipping Strategies: https://bit.ly/40wwSWDWEBINAR- Embracing Agility for better TMS ROI: https://bit.ly/40CrwIaThis episode is hosted by Scott Luton and Kim Reuter and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-manifest-2025-1385
NRF 2025 brought bold predictions, cutting-edge innovations, and game-changing discussions—but what really matters for retailers in the year ahead? In this episode of Retail Therapy, Retail Cloud Alliance host Andrew Smith sits down with Brandon Rael of Kyndryl, Carol Spieckerman of Spieckerman Retail, and Guy Courtin of Tecsys to unpack the biggest themes from Retail's Big Show, including: The rise of AI-driven personalization and the role of store associates Why retailers are taking a more cautious, pragmatic approach to new tech How supply chain innovation is being overlooked—and why that's a mistake The real impact of digital transformation on retail operations and strategy Whether you attended NRF or want to stay ahead of the conversation, this episode is your deep dive into the trends and challenges shaping retail in 2025.
If you had a crystal ball to forecast retail's future, what would you see? Coming to you from NRF 2025: Retail's Big Show, we're joined by Cassandra Napoli, head of marketing and events at WGSN, to tackle that question. We talk about emerging trends that may surprise you, ways to future-proof your business and how to get into the minds of young consumers. Plus, we learn new terms like “Zalphas” and “ping minimalism” that every retailer should know. (00:00:00) Introductions(00:01:16) Napoli's career as a trend forecaster (00:04:55) How to forecast trends (00:08:24) Emerging trends for retailers to watch (00:13:11) Embracing strategic joy (00:15:06) The biggest trend no one is talking about (00:19:55) The future of retail is tweens (00:21:37) Napoli's best career advice The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• wgsn.com/en• Learn more about Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• What's now, what's next?: Future tech beyond AI• Retail trends to watch in 2025 • Future trends that will shape consumer behavior and retail operations
In this episode we're going to be giving you a front row seat at “Retail's BIG Show”, which is an annual conference held in New York City hosted by the National Retail Federation, or NRF. This gathering of around 40,000 retail industry professionals, vendors, and leaders is one of the largest events of its kind in the world, and creates space for like-minded businessmen and women to network, share ideas, and explore new and exciting emerging technologies. At this year's event Pete had the great opportunity to sit down on stage with a good friend, Joshua Schulman, who recently accepted a new position as CEO of the iconic 169-year old British luxury fashion brand Burberry. Joshua has had an insanely impressive career leading some of the world's most prestigious fashion brands, holding roles like CEO of Michael Kors, CEO and President of Coach, President of Bergdorf Goodman and the Neiman Marcus Group, CEO of Jimmy Choo, EVP at Saint Laurent, and Worldwide Director at Gucci. In their conversation, Pete and Joshua dive deep into the ever-evolving landscape of luxury retail, the power of brand heritage, and how Burberry is navigating the challenges of a rapidly changing market. Joshua's insights into innovation, customer experience, and the future of luxury are both inspiring and thought-provoking. Fledgling and seasoned retailers alike would do well to pay close attention to the unique perspective of this industry giant. Also, stay tuned after our featured conversation with Joshua for a window into Pete's fun-filled travel adventure that nearly rendered him sans socks and absent from the NRF conference. Thanks for tuning in to episode 79. We hope you enjoy it! Did you know that YOU can be on The Nordy Pod? This show isn't just a one-way conversation. We want to hear about what Nordstrom looks like through your eyes. Share your Nordstrom experience, good or bad, by giving us a call and leaving a voicemail at: 206.594.0526, or send an email to nordypodcast@nordstrom.com to be a part of the conversation! And, be sure to follow us on Instagram @thenordypod to stay up to date on new episodes, announcements and more.
In this episode Uzair talks to Ali Nazari about the current state of affairs in Afghanistan, the status of the resistance against the Taliban, and the ways in which the Taliban are allowing transnational terrorism to occur from Afghanistan. Ali Nazari is Head of Foreign Relations for the National Resistance Front of Afghanistan (NRF). Ali began his career in communications at Khorasan TV, hosting a weekly show on politics and current affairs in Afghanistan. He then was Director of Media Affairs for Abdullah Abdullah's 2014 presidential campaign. As tensions between the Taliban and the government grew amidst the drawdown of NATO forces from Afghanistan, Nazary served as a chief foreign policy advisor and a liaison between Ahmad Massoud and foreign diplomats up until his departure from Kabul a few days after August 15, 2021. Since then, Nazary has served as Head of Foreign Relations for the NRF. Chapters: 0:00 Introduction 1:50 The NRF and state of play in Afghanistan 6:50 Life under the Taliban 12:40 Pakistan's bet on the Taliban 17:40 How can Pakistan change its Afghanistan policy? 24:30 Regional strategy 29:50 NRF and Pakistan relations 38:40 Expectations from Trump administration 43:40 Reading recommendations Reading recommendations: - In the Name of my Father: Struggling for Freedom in Afghanistan by Ahmad Massoud - Afghanistan: A History from 1260 to the Present by Jonathan L. Lee - Pakistan-Afghanistan Relations: Pitfalls and the Way Forward edited by Huma Baqai and Nausheen Wasi
On today's podcast episode, we discuss the most interesting 2025 retail trends that we heard at NRF, and expect to hear at eTail, ShopTalk, and other events. Listen to the conversation with our Senior Analyst Sara Lebow as she hosts Chief Content Officer Zia Daniell Wigder and Vice President Suzy Davidkhanian. Follow us on Instagram at: https://www.instagram.com/emarketer/ For sponsorship opportunities contact us: advertising@emarketer.com For more information visit: https://www.emarketer.com/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com For a transcript of this episode click here: https://www.emarketer.com/content/podcast-reimagining-retail-most-interesting-2025-retail-trends-outside-of-emarketer © 2025 EMARKETER
LEGO is a timeless, cherished brand for kids and adults alike. In a very special episode from NRF 2025 Retail's Big Show, we're joined by Martin Urrutia, head of Global Retail Experience and Innovation at LEGO. We talk about how LEGO continues to innovate while remaining true to its core values. We also explore the importance of brand storytelling, creating unique in-store experiences, and building community with consumers. Plus, Urrutia shares highlights from working for LEGO and his most impactful career advice. (00:00:00) Introductions(00:02:30) Urrutia's career journey (00:06:28) LEGO movies & TV shows (00:08:08) Balancing innovation with timelessness (00:10:12) Exciting innovations for 2025 (00:16:39) Urrutia's career advice & leadership philosophy (00:20:30) Building community with LEGO The National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• lego.com • ideas.lego.com• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.com
Digital shelf talkers, virtual try-ons, AI warehouse robots - these were just some of the technology that Andrea K.Leigh and I saw at NRF 2025 last week. We are at a critical time in our industry where technology can fundamentally change how we do business and enhance the consumer experience. Tune in to hear how brands and retailers are using technology to create more personalized, seamless and blended experiences both in-store and online.
Today on our show:Our 2025 NRF event analysisRecapping the first ever RMW Commerce Five Forces event in New York CityAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly
Harmony and Ali are back with news of which stores are closing, new clothing lines, and are joined by Anne Mezzenga, Co-CEO of Omni Talk who shares 2025 predictions from CES and NRF. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Harmony and Ali are back with news of which stores are closing, new clothing lines, and are joined by Anne Mezzenga, Co-CEO of Omni Talk who shares 2025 predictions from CES and NRF. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this landmark discussion from NRF 2025, we lay out our theory of commerce's next evolutionary leap: the necessary fusion of human and artificial intelligence in digital spaces. As today's retailers hastily construct separate domains for silicon and carbon-based shoppers, we explore why this well-intentioned bifurcation may be precisely the wrong approach. From Salesforce's stumbling first steps with Agent Force to NVIDIA's more integrated vision, we examine how commerce might pioneer a symbiotic digital future. PLUS: Our 2025 journal, LORE, makes its debut!Key Narratives:The Evolution of Digital Agency: Tracing the path from simple chatbots to truly agentic AI, and why the distinction matters.Biological Precedent as Digital Prophecy: How the coexistence of early human species might inform our approach to human-AI integration.The Attention Arbitrage: Why AI agents represent not just tools, but extensions of human cognitive capacity.Beyond the ‘Agentic Ghetto': The case for unified digital architectures that serve both silicon and carbon-based users.The Memory Migration: How technology has already transformed human cognition, from oral histories to cloud storage.Essential Quotes:{00:23:00} "When we've talked about agents and bots and how you're gonna have your own assistance, we're talking about consumers... [The industry is] thinking about it from a very different angle than the people that are trying to sell the software right now." - Brian{00:25:31} "This is kind of like homo sapien and Neanderthal having to coexist... one advanced form and one less advanced form actually having functional tools and functional societies and functional coexistence together." - Phillip{00:28:55} "Written language allowed us to move from having to memorize things and be able to recall them from ourselves to having them available to quote. We actually exported our brains into books." - Brian{00:31:44} "The last thing we want on planet earth is to create a non-visual [space] in the ether for it to go purchase that isn't a thing that a human could actually go... The functional web needs to stay functional for humans and for bots to coexist in." - PhillipThe Future Commerce Perspective:This episode challenges conventional wisdom about AI integration, suggesting that our current trajectory toward segregated experiences misses a crucial evolutionary opportunity. Through the lens of NRF 2025's innovations and stumbles, we explore how commerce might pioneer a more symbiotic digital future—one where the distinction between human and artificial intelligence becomes not a wall, but a bridge.Associated Links:Order LORE on MetalabelThe Attention Economy (August 2, 2019)Your Body Is A Dataland (August 1, 2017)Check out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!
Our good friends Lena Moriarity from eTail and Lauren Livak Gilbert from The Digital Shelf Institute gave us a great big take aways from the huge NRF Big Show in New York! We threw in a quick clip from the amazing show Omni Talk, Chris Walton and Anne Mezzenga. They had a great interview with Mark Williamson from Costco's Retail Media Network. Always Off Brand is Ecommerce Simplified, Learn & Laugh! FEATURING Lauren Livak Gilbert and Lena Moriarty CREDIT to Omni Talk for the NRF clip with Mark Williamson from Costco. QUICKFIRE Info: Website: https://www.quickfirenow.com/ Email the Show: info@quickfirenow.com Talk to us on Social: Facebook: https://www.facebook.com/quickfireproductions Instagram: https://www.instagram.com/quickfire__/ TikTok: https://www.tiktok.com/@quickfiremarketing LinkedIn : https://www.linkedin.com/company/quickfire-productions-llc/about/ Sports podcast Scott has been doing since 2017, Scott & Tim Sports Show part of Somethin About Nothin: https://podcasts.apple.com/us/podcast/somethin-about-nothin/id1306950451 HOSTS: Summer Jubelirer has been in digital commerce and marketing for over 16 years. After spending many years working for digital and ecommerce agencies working with multi-million dollar brands and running teams of Account Managers, she is now the Amazon Manager at OLLY PBC. LinkedIn https://www.linkedin.com/in/summerjubelirer/ Scott Ohsman has been working with brands for over 29 years in retail, online and has launched over 200 brands on Amazon. Owning his own sales and marketing agency in the Pacific NW, is now VP of Digital Commerce for Quickfire LLC. Scott has been a featured speaker at national trade shows and has developed distribution strategies for many top brands. LinkedIn https://www.linkedin.com/in/scott-ohsman-861196a6/ Hayley Brucker has been working in retail and with Amazon for years. Hayley has extensive experience in digital advertising, both seller and vendor central on Amazon. Hayley is based out of North Carolina and has worked in multiple product categories and has also worked on the brand side and started with Nordstrom on the retail floor. LinkedIn -https://www.linkedin.com/in/hayley-brucker-1945bb229/ Huge thanks to Cytrus our show theme music “Office Party” available wherever you get your music. Check them out here: Facebook https://www.facebook.com/cytrusmusic Instagram https://www.instagram.com/cytrusmusic/ Twitter https://twitter.com/cytrusmusic SPOTIFY: https://open.spotify.com/artist/6VrNLN6Thj1iUMsiL4Yt5q?si=MeRsjqYfQiafl0f021kHwg APPLE MUSIC https://music.apple.com/us/artist/cytrus/1462321449 “Always Off Brand” is part of the Quickfire Podcast Network and produced by Quickfire LLC.
If we had to pick a couple of words to describe the last few years, "volatile" and "uncertain" are very likely to be at the top of anyone's list.What words and themes will define this next year? Chaos? Clarity? Prosperity? Purpose?Will struggling retailers at long last make the bold leaps they must, or edge ever closer to the precipice? Can the promises of innovation be met, taking consumer experiences to new heights?/2025 looks to be a year where agility and resilience reign supreme as retailers must navigate a world of accelerating technological change, constrained consumer spending, new political realities, and greater power concentrated among only a handful of large retailers.When more and more change is certain, but the way forward is often less than clear, you need a compass, a map, keen insight and no-nonsense advice.This is Steve Dennis, strategic advisor, keynote speaker, and best-selling author. I invite you to join me and fellow retail insider Michael LeBlanc each week as we make sense of an increasingly volatile and uncertain retail world.The Remarkable Retail podcast is the only podcast hosted by two of the NRF's 2025 top retail voices. In this, our tenth season, we'll continue our award-winning formula by giving our hot takes on the week's most important retail news and by featuring guests who are on the leading edge of what's new and next in commerce today.So be sure to follow us on Apple, Spotify, or wherever you enjoy your podcasts so you won't miss an episode. Get ready for a steady stream of lively conversations, inspiring leadership stories, and no BS perspectives.Our tenth season of the Remarkable Retail podcast debuts on Tuesday, January 14th. If you want to surf the waves of change and thrive in 2025, we hope you'll join us. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.