Podcasts about nrf

Neste episódio especial de Natal do Bluetimes Talks, celebramos as melhores projeções para o varejo em uma década: com pleno emprego e inflação controlada, a ABRAS prevê um crescimento de 15% no consumo neste fim de ano. Analisamos como a queda de preços em itens como o azeite (-21%) está impulsionando uma "mesa farta" e a venda de itens premium .Também preparamos o terreno para a NRF 2026: o maior evento de varejo do mundo, em Nova York, terá foco na liderança feminina e cobertura exclusiva da Bluesoft .Entre os destaques:

This segment of the Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, features Chris and Anne tackle the fun side of retail as we head into NRF 2026. Ryan Reynolds keynotes NRF this January... Chris shares the one question he'd ask about Blake Lively's best film role. Anne reveals her son's elaborate Google Slides pitch for an F1B goldendoodle and her puppy yoga compromise. The hosts preview Calvin Klein's new SoHo flagship as a must-see NRF store tour stop, and pay tribute to the late Rob Reiner with their Mount Rushmore picks: Princess Bride, When Harry Met Sally, Stand By Me, A Few Good Men, and Spinal Tap. ⏩ Tune in for the full episode here: https://youtu.be/RjBUyfWgxzY #RyanReynolds #NRF2026 #retailconference #keynote #retailmarketing

Retail's Big Show has long been the industry's can't-miss gathering.In this episode of Retail Gets Real, we get an inside look at what's ahead for NRF 2026, straight from the leaders who bring the event to life. We're joined by Susan Newman, senior vice president of event strategy at the National Retail Federation; Jill Dvorak, senior vice president of content; and Scot Case, vice president of corporate social responsibility and sustainability and executive director of NRF's Center for Retail Sustainability, to preview what attendees can expect at the retail industry's most influential event.(00:00:00) What “The next now” means for retail(00:04:42) Inside the NRF Expo experience(00:07:03) Keynotes, AI and must-see content(00:10:20) Networking, celebrations, and shared experiences(00:11:29) Introducing NRF Rev and the circular economy(00:13:27) Insider tips for navigating Retail's Big ShowThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Get ready for Retail's Big Show in NYC• Learn more about the all new NRF Rev• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 371: NRF 2025 preview: Big things are coming to Retail's Big Show• 375: Tech, trade and taxes: What's impacting retail in 2025

In this week's Omni Talk Retail Fast Five, sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Chris and Anne discussed: Amazon's planned “rush” pickup service for one-hour order collection (Source) Instacart's AI-enabled pricing experiments that may be inflating grocery bills (Source) November's record-breaking $12.3 billion in online grocery sales (Source) Target's new SoHo store concept featuring curated beauty and apparel (Source) Ashley's partnership with Perplexity and PayPal for agentic commerce (Source) And special guest David Dorf of AWS, one of our favorite recurring guests, dropped by to share his insightful predictions on AI for 2026. There's all that, plus Ryan Reynolds at NRF, the world's largest golden retriever gathering, and whether Chris would smuggle Calvin Klein underwear from a store tour. Music by hooksounds.com #RetailNews #AmazonRush #InstacartPricing #OnlineGrocery #AgenticCommerce #RetailPodcast #OmniTalk #TargetSoHo #AshleyFurniture #PerplexityAI #RetailInnovation

Episode Overview In this episode of Talk Retail To Me, Parker Avery's chief revenue officer, Dan Wittner, and Blue Yonder's head of global retail strategy, Jim Hull, discuss the evolving landscape of retail, focusing on the integration of artificial intelligence, the importance of data quality, and the transformation of store models into fulfillment centers. They explore the challenges retailers face with labor and the need for dynamic data models to adapt to changing consumer demands. The conversation also highlights the upcoming NRF 2026 Big Show and the excitement surrounding innovations in the retail sector. Key Takeaways AI is now a core part of retail strategy and must be tied to business outcomes. The most successful initiatives focus on measurable impact, such as cost reduction, revenue growth, or operational efficiency. Human adoption is critical to AI success. AI works best when it augments teams and is embraced by users, rather than positioned as a replacement for people. Data quality and dynamic data models are foundational to modern retail. Clean, consistent data and continuously evolving models are essential for accurate forecasting and decision-making. Stores are evolving into hybrid fulfillment hubs. Retailers are hyper-focused on redesigning store models to support fulfillment alongside shopping, improving speed, cost, and customer experience. Labor models must adapt to support fulfillment-enabled stores. New operating models require updated labor standards, expanded skill sets, and more flexible workforce planning. NRF 2026 will showcase retail innovation moving from concept to reality. The event is expected to highlight proven, market-ready solutions delivering real value at scale. Episode Highlights Why most AI projects succeed or fail in retail How retailers are rethinking demand signals and forecasting The growing importance of data quality and dynamic data models The evolution of stores into fulfillment and service hubs What to expect at NRF 2026 (& meet Parker Avery at booth #2703) Related Content Blog Post: Optimizing Data Readiness for AI in Retail Podcast: Retail's Data Reckoning: Your First Move in Transformation Case Study: New Data-Driven Solution Strengthens Grocer's Competitive Pricing Capabilities Insights: The Expert Guide to Data Governance in Retail  

NRF President and CEO Matt Shay joins The Retail Pilot to break down what is really happening inside retail as the holiday season reaches its peak. From consumer resilience and record setting holiday sales forecasts to tariffs supply chain challenges and pricing pressures this conversation offers a clear view of the forces shaping retail performance right now.Matt shares how retailers are navigating uncertainty while continuing to execute at a high level and why consumers remain the driving force behind the economy. The discussion also explores how AI is being applied across retail operations from supply chain and fulfillment to marketing customer engagement and in store experiences and why AI is becoming a powerful equalizer for mid size retailers.Show Notes• Introduction and welcome to Matt Shay• The state of the consumer heading into the holiday season• Why retail performance remains strong across categories• NRFs outlook on holiday sales and economic confidence• The impact of tariffs on pricing supply chains and planning• Why uncertainty has made this year especially challenging for retailers• How AI is being used across retail today• AI and its role in customer experience and brand storytelling• What CEOs are saying about AI and the future of jobs• Why physical stores continue to matter• Gen Z and renewed energy around in store shopping• What to expect from NRF 2026 and upcoming industry priorities• Key questions mid size retailers should ask after the holidays• Rapid fire questions to close out the conversationIf you found this episode valuable subscribe to The Retail Pilot for more conversations with leaders shaping retail today. Share this episode with your team and leave a review to help others discover the show.Hosted on Ausha. See ausha.co/privacy-policy for more information.

Gen Z is rapidly becoming one of the most influential consumer groups in the marketplace. In this episode of Retail Gets Real, we hear from two guests who sit at the heart of this evolving landscape: Carly Berns, assistant vice president at Burns Communications Group and co-founder of The Z Suite, and Olivia Meyer, a Gen Z retail strategist and Z Suite member. Together, they explore what defines today's youngest adult shoppers, how they influence retail trends and what retailers must do to stay relevant in a world where discovery, personalization and transparency reign supreme.(00:00:00) Introducing Gen Z's growing influence on retail(00:04:00) How The Z Suite connects retailers with Gen Z(00:06:52) How Gen Z uses AI in the shopping journey(00:11:46) Why modern leaders can't ignore social media(00:14:54) The future of retail: a 5–10 year outlookThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Website: bernscommunications.com• Website: thez-suite.com• LinkedIn: linkedin.com/in/carly-berns-057b89bb• LinkedIn: linkedin.com/in/oliviagmeyer• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 388: How Gen Z is transforming retail trends on Pinterest• 385: Lessons from a young retail leader

This year, NRF is turning the dial up on everything: AI, interactivity, speakers and scaling a 40,000‑person global audience.In this episode, I sit down with Jill from NRF to unpack how the team is bringing the 2026 global theme “The Next Now” to life at the Big Show in the US – and why this could be one of the strongest speaker lineups yet.We dig into how what's next is already here for retail – from AI‑driven shopping journeys to a new generation of talent that expects to participate in content rather than sit through one‑to‑many lectures. Jill shares how NRF has re‑engineered parts of the show to serve that next generation without losing what long‑time attendees love.

In this episode, recorded at MAPIC in Cannes, we sit down with Shane Eldstrom, CEO of United Developers, the company behind Place Vendôme in Qatar – a project that has already become the #3 shopping centre for high-end fashion in the entire Middle East, just a few years after opening. Shane breaks down what makes Qatar's retail market so distinctive, how Place Vendôme has scaled from opening to regional leader, and what international brands need to know before entering the Middle East.

We have gone through four industrial revolutions in the US, why does the AI revolution scare us the most? Industrial revolutions are nothing new in the United States as we have had four including the current one we are in. The first one came in the mid-18th century when changes came for waterpower, steam engines, and textile manufacturing. The second industrial revolution was in the mid-19th century when steel became a big factor along with electricity and mass production. We also saw transportation by railroads and automobiles during this revolution. The third industrial revolution came around the mid-1990s. Some of us who are 50 years or older may remember the effects. Electronics including personal computers, information technologies, and this scary thing called the World Wide Web were developed during this revolution. The fourth industrial revolution is happening now and it's scary because we don't know what the future holds. This revolution includes digital, physical, and biological technologies. This includes AI, the Internet of Things, and robotics as well. The reason this is scarier than the third revolution with personal computers was that people could see how they could benefit and get more done and maybe use that computer to start a web-based business. Currently with AI, people are not seeing how it will benefit or improve their lives but only how it could take away their livelihood by making their job obsolete. There could be a slowdown in the advancement of AI similar to what happened in the late 70s with nuclear power. People as a whole rejected nuclear power, and it has taken almost 50 years to be accepted as we can see in today's newspapers. Based on history, it looks like the acceptance of AI may slow down because polls show that just 40% of people said the AI industry could be trusted to do the right thing, and 57% say the government needs more regulation on tech and AI. Maybe your job is safe for longer than you thought.   Bitcoin holder Strategy should be getting nervous about the price of Bitcoin The public company Strategy, which used to be known as MicroStrategy and trades under the symbol MSTR, should be getting nervous about its 650,000 Bitcoins that are worth around $56 billion depending on the day. The problem is the company has about $8 billion of convertible bonds outstanding that require interest payments and about $7.6 billion of perpetual preferred stock that also pays dividends. The cost to pay the interest and these dividends is about $780 million annually and since all the company's assets are essentially in Bitcoin, they don't receive any interest or profits from that asset. The CEO, Michael Slayer, is saying if they must, they will sell Bitcoin to raise the cash to pay the dividends and interest payments. The convertible bonds could also be problematic down the road as they are due in about 4.4 years on average and come with a combined interest rate of 0.421%. The stock itself has been pulverized, and its market cap has been as low as $49 billion from a high of $128 billion in July. MSCI has proposed cutting digital asset treasury companies from its indexes if crypto tokens make up a major part of the assets. This decision will come in a little over a month on January 15th and if this happens, Strategy could see $2.8 billion in passive outflows. JPMorgan estimates that about $9 billion of the company's market cap is tied to passive and index ETFs and mutual funds. This could put more pressure on the stock if more indexes also decide to remove these treasury companies. You won't believe how the company makes their profit and loss statement. When the price of Bitcoin rises, the company books a paper profit even if it did not sell any Bitcoin. Obviously, if Bitcoin goes down in value, they must book the losses as well. One must love the estimates for the earnings of Strategy for 2025.  Strategy is expected to report a loss of $5.5 billion or a profit of $6.3 billion or something in between. That is some great guidance! I don't know where Bitcoin is going today, tomorrow or anytime in the future, but I would be sweating bullets if I held Bitcoin or Strategy in my clients' portfolios or my portfolio!   Holiday shopping hits record levels! We continue to see conflicting data when it comes to the health of the consumer. They continue to say they don't feel good, but the hard data and the actual numbers remain quite strong. In a positive note from the National Retail Federation (NRF), an estimated 202.9 million consumers shopped during the five-day stretch from Thanksgiving Day through Cyber Monday. That is the largest turnout since data for the five-day period started being collected in 2017, and it easily tops last year's level of 197 million shoppers. Expectations for the period were also quite low considering the estimate was for just 186.9 million shoppers. While online shoppers increased 9% year over year to 134.9 million people, in-store shoppers still saw a nice increase of 3% to 129.5 million people. Adobe also provided sales data for the five-day period that indicated consumers spent $44.2 billion online, which was a 7.7% year-over-year jump. Black Friday in particular saw strong online sales as they totaled $11.8 billion and grew by 9.1% year over year. A big question here is if the shopping was done to capitalize on deals in an attempt to save money. That could be an indicator of a weaker economy, but I don't believe that's the full story as shoppers told NRF at the end of Cyber Monday that they had about 53% of their holiday shopping remaining, which was similar to a year ago. For the full holiday season, the NRF expects record sales of between $1.1 trillion and $1.2 trillion from Nov. 1 through Dec. 31. This would be the first time sales would top $1 trillion, and it would represent a 3.7% to 4.2% increase from the year-ago holiday period.    Financial Planning: When Tax-Loss Harvesting Makes Sense and When It Doesn't Tax-loss harvesting is often promoted as a smart tax-saving strategy, but investors should understand its pitfalls before hitting the sell button. Selling a position at a loss may reduce taxes today, but it could also mean missing a rebound in that investment potentially costing more in lost gains than the tax benefit received. For example, if an investor buys a stock for $50,000 and harvests a $5,000 loss when the investment drops to $45,000, and they are in a 24.3% combined tax bracket (15% federal + 9.3% state), the tax savings is just over $1,200. That means the investment only needs to rise 2.7% to wipe out the benefit of harvesting, something that could easily occur during the required 30-day wash-sale waiting period. Even if the position doesn't rebound, repurchasing after 31 days locks in a lower cost basis, potentially increasing future taxable gains possibly in a higher tax bracket. Many investors, especially retirees with lower taxable income, are already in the 0% long-term capital gains bracket, meaning losses may not even be needed; a married couple in retirement could have income near $150,000 and still realize long-term gains tax-free. Tax-loss harvesting can still be valuable when losses are large in percentage terms, when it helps avoid a higher tax bracket or IRMAA surcharges, when offsetting short-term gains (which long-term losses can do), or when exiting a position you don't plan to repurchase.   Companies Discussed: Weyerhaeuser Company (WY), Netflix, Inc. (NFLX), Energizer Holdings, Inc. (ENR) & Valvoline Inc. (VVV)

Cyber threats aren't evolving, they're accelerating.

Black Friday isn't a day anymore. Singles' Day now stretches across weeks. Quick commerce promises groceries in 15–30 minutes. In this APAC edition of Five Things Friday, co‑hosts Ngai Yuen Low & Ryf Quail break down how peak season is changing across China, Southeast Asia, Australia and Japan – and what it really means for consumers, retailers and retail property.Joining from WP. Kuala Lumpur and the Greater Sydney Area, Ngai Yuen and Ryf compare how Singles' Day has turned into a multi‑week promotion machine, why Black Friday lands very differently in Singapore vs Malaysia, and how Australia now treats November as a long sprint into Christmas.

Este episódio do [varejocast] teve o patrocínio de:Onebeat: ⁠https://onebeat.co/br/----

MRKT Matrix - Tuesday, December 2nd Stocks rebound as bitcoin bounces, tech shares gain (CNBC) How a Japanese rate hike could affect markets (Axios) Costco sues Trump admin seeking tariff refunds before Supreme Court rules if they're illegal (CNBC) Holiday shopping turnout jumps to 202.9 million people during Thanksgiving weekend, NRF says (CNBC) Gen Z Shoppers Aren't Spending Like Retailers Need Them To (WSJ) OpenAI Declares ‘Code Red' as Google Threatens AI Lead (WSJ) Comcast's Bid Seeks to Merge NBCUniversal With Warner Bros. (Bloomberg) --- Subscribe to our newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://riskreversalmedia.beehiiv.com/subscribe⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ MRKT Matrix by RiskReversal Media is a daily AI powered podcast bringing you the top stories moving financial markets Story curation by RiskReversal, scripts by Perplexity Pro, voice by ElevenLabs

With news headlines shouting doom and gloom in every direction, is the National Retail Federation's record-breaking $1 trillion holiday forecast wishful thinking? Or something more nuanced? “The consumer is sentimentally weak, but fundamentally sound,” explained Mark Mathews, chief economist and executive director of research for the NRF in a special podcast episode for Retail Rx with Ian Fredericks, chief executive officer of Hilco Global Capital Solutions and executive director of Hilco's Consumer and Retail platform. That's important because the consumer is powering our economy more than ever before. Today, 68 percent of GDP is driven by consumer spending—the largest percentage in the past 15 years. “While lower-income households are definitely struggling, what we have seen over the course of the year is that all households have protected their spending on loved ones,” said Mathews. “Mother's Day, Father's Day, Valentine's Day, Back to School, Halloween… we've had at or near record levels of spend across all of those events.” Essentially, it's the nature of spending that has changed, and to safeguard that spending, many have pulled back in other areas like recreation or travel. Consumers have also shifted to more promotional spending that squeeze margins. “The retailer is constrained because prices are rising, so while retailers will offer sales that are important to consumers, we may not see the breadth of sales that we've seen before,” Mathews said.   The NRF has been analyzing data and advising retailers for over a century. The November/December season represents roughly 20 percent of the year's retail sales for many retailers. Learn more about your ad choices. Visit megaphone.fm/adchoices

Black Friday isn't a day anymore. It's a month-long pressure cooker – and it's forcing retailers to rethink everything from promotions to product pages.Correction note: In the episode I mention a jumper with 7% wool – the actual composition was 8% wool.Why Black Friday has morphed into “Black Month” – and what that constant promo pressure does to margins, teams and customer expectationsHow John Lewis is investing £800m to turn “stuffy department store” into experiential destination, complete with VIP member lounges that feel more like British Airways than traditional retailThe power of personal styling: a live story from a first-ever styling session at Aubin, and why curated outfits create genuine “dopamine dressing” moments for time-poor professionalsWhat luxury players like Joseph really want from tech and AI: tools that free staff to serve customers, not replace themHow AI is fast becoming your second customer – from ChatGPT's personal shopping and gift guides to the need for product pages that go beyond specs and capture story, emotion and use-caseWhy the next generation won't “Google it”, they'll ChatGPT it – and what that means for search, content and retail strategyIf you work in retail, ecommerce, CX, merchandising or digital, you're already living these tensions: discount pressure, demand for experience, and the rise of AI-driven discovery.This episode gives you a sharp, 13‑minute snapshot of where those trends are heading – and how brands like John Lewis, Aubin, Joseph, Tumi and M&S are shaping the next chapter.

Recorded live at MAPIC 2025 in Cannes, this episode features a rare deep-dive with Ian Sandford, President of Eurofund Group, one of Europe's most influential retail property operators. With more than €2B in assets across Spain, Portugal, Italy, Germany and the UK, Eurofund sits at the centre of the sector's biggest shifts.--------*Welcome to the official  channel of THE RETAIL PODCAST, the leading community for global retail leaders, innovators, and changemakers.*If you are struggling to stay relevant in a rapidly evolving industry, looking for insights from major conferences like NRF, Shoptalk, and EuroCIS, or aiming to connect your digital funnels to physical events with measurable ROI, this channel is designed for you.➡️ Hosted by Alex Rezvan and joined by some of the most respected voices in the sector, The Retail Podcast brings sharp, actionable insights from industry veterans with backgrounds at Microsoft and Verizon, where projects worth over $1.5 billion were directed. Our mission is to help retailers and businesses that sell to retailers anticipate change, embrace technology, and unlock new growth opportunities.Here you will discover exclusive interviews with executives and innovators, coverage of global retail conferences, analysis of technology and AI trends, in-depth explorations of fashion, grocery, luxury, and eCommerce, and thought leadership that keeps your strategy relevant all year long. As part of the RetailNews.AI ecosystem, this channel does more than report the news—it shapes the conversation on the future of retail.*Subscribe now and activate notifications so you never miss the strategies, stories, and signals defining tomorrow's retail.*--------

In this episode, Julius Carrell, Director at Enactor, breaks down why the future of retail depends on building a flexible blueprint rather than relying on rigid, legacy systems. We explore how retailers can simplify complexity, adapt faster and design technology foundations that actually match the way their business and customers evolve. From the true cost of rigid stacks to the cultural shift required for future proofing, Julius shares practical insights on creating a blueprint mindset that empowers teams, unlocks new journeys and sets retailers up for long term growth.Julius and Enactor will be with me at NRF 2026 and you can book time with the team here.

Black Friday 2025 rompe afluencia pero con menor gasto: NRF   De la Fuente toma licencia temporal por operación  Detienen al cuarto implicado en el robo de joyas del Louvre   Más información en nuestro podcast

In the latest episode of The Voice of Retail, host Michael LeBlanc sits down with Liza Amlani, Chief Merchant and Principal of Retail Strategy Group, who returns to the podcast to share timely insights from her new book, "The Material Life: Process Innovation for Retailers and Brands" Recognized globally as a retail thought leader, Amlani brings her two decades of merchandising expertise to a provocative argument: the retail industry has been obsessed with what products it sells, while neglecting how those products are made—a blind spot costing brands both time and money.Amlani illustrates how process innovation begins long before a product hits the shelf. Traditional apparel development starts with a design concept, hunting for materials to match. Her materials-first model flips that dynamic, accelerating time to market, reducing over-development, and eliminating redundant fabric, trim, and colour decisions. She cites examples where retailers were creating thousands of unnecessary material variations—like zippers—without realizing the margin erosion and operational chaos this creates.Throughout the conversation, Amlani explains how silos between merchants, sourcing, materials, design, and marketing teams create a “butterfly effect” where one late-stage decision can unravel deadlines, sample production, and vendor negotiations. Breaking those silos strengthens governance, reduces waste, and aligns teams around measurable outcomes including her Material Adoption Rate (MAR) framework—an accountability tool that tracks how many material developments actually make it into assortments.The episode also explores the rising influence of AI in fabric research and digital product creation, the impact of sourcing regulations emerging in North America and Europe, and how leading brands like lululemon are quietly reshaping their operating models through materials-led go-to-market roles. Amlani argues that brands embracing transparency, vendor partnership, and digital material workflows will unlock significant margin upside at a time when inflation, tariffs, supply chain friction, and fast-fashion disruptors are redefining consumer expectations.Finally, the discussion turns to the road ahead. As retailers prepare for 2026, Amlani urges leaders to rethink the fabric of product creation itself, invest in consumer-centric assortments, and treat materials not as an afterthought but as a strategic asset. For retailers, merchants, product developers, and sourcing teams eager to future-proof their business, this episode is a masterclass in modern merchandising excellence. The Voice of Retail podcast is presented by Hale, a performance marketing partner trusted by brands like ASICS, Saje, and Orangetheory to scale with focus and impact. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

As the winter season approaches, families across the country are stepping into the holidays with renewed enthusiasm — and retailers are preparing for one of the most meaningful shopping periods of the year. In this episode of Retail Gets Real, NRF Vice President of Industry and Consumer Insights Katherine Cullen breaks down the latest holiday data, uncovers shopping trends and shares the heartfelt traditions that define how Americans celebrate this time of year.From spending forecasts and toy trends to the influence of technology and the enduring magic of in-store discovery, this episode offers insights into what consumers value most — and why the holidays remain essential to so many.(00:00:00) Holiday kickoff and early shopping myths(00:07:38) What kids really want—and what toys are trending for 2025(00:11:35) Where holiday gift inspiration really comes from(00:16:41) The songs, foods, and flavors that define the holidays(00:19:58) The traditions that make the holidays meaningfulThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 369: How Butterball builds Thanksgiving traditions with customers• 394: Halloween trends: What's driving record spending

Julia Paulsen, Director of Ecommerce Nordics at Elkjøp Nordic (part of Currys plc), unpacks how to win when your store has two customers: the human and the AI assistant. We cover data quality, MACH, omnichannel execution, and the culture that turns OKRs into commercial outcomes.

With news headlines shouting doom and gloom in every direction, is the National Retail Federation's record-breaking $1 trillion holiday forecast wishful thinking? Or something more nuanced? “The consumer is sentimentally weak, but fundamentally sound,” explained Mark Mathews, chief economist and executive director of research for the NRF in a special podcast episode for Retail Rx with Ian Fredericks, chief executive officer of Hilco Global Capital Solutions and executive director of Hilco's Consumer and Retail platform. That's important because the consumer is powering our economy more than ever before. Today, 68 percent of GDP is driven by consumer spending—the largest percentage in the past 15 years. “While lower-income households are definitely struggling, what we have seen over the course of the year is that all households have protected their spending on loved ones,” said Mathews. “Mother's Day, Father's Day, Valentine's Day, Back to School, Halloween… we've had at or near record levels of spend across all of those events.” Essentially, it's the nature of spending that has changed, and to safeguard that spending, many have pulled back in other areas like recreation or travel. Consumers have also shifted to more promotional spending that squeeze margins. “The retailer is constrained because prices are rising, so while retailers will offer sales that are important to consumers, we may not see the breadth of sales that we've seen before,” Mathews said.   The NRF has been analyzing data and advising retailers for over a century. The November/December season represents roughly 20 percent of the year's retail sales for many retailers. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Paula sits down with Jill Dvorak, SVP of Content at the National Retail Federation, for a wide ranging conversation about the state of retail in 2025, the turbulence created by tariffs and policy uncertainty, and why consumers are still driving a one trillion dollar holiday season. Jill breaks down what NRF really does beyond the Big Show, the global view from APAC and Europe, the surge of AI shaping this year's event, and the growing importance of reverse logistics and new regulations like California's textile law. She also shares her unconventional career path and the lessons she learned along the way. This is a grounded, honest, and global look at the forces reshaping retail right now.Learn more about Enactor and see how their platform puts you in control. Click here!

​ @RitualsCosmeticsGlobal  has opened its newest flagship at 297 Oxford Street, London. And it's unlike anything the brand has built before.In this exclusive tour and interview, Alex Rezvan sits down with:• Annemarie Forsyth — Managing Director UK & Ireland• Richard Lems — Executive Director Format & DesignTogether, they reveal the design philosophy, customer-experience thinking, community strategy and the technology mindset that shaped this extraordinary store.You'll hear the story behind removing an entire floor to create a soaring atrium, how the Water Island anchors the brand experience, why the Mind Oasis is already fully booked for days, and how Rituals views the next five years of retail through wellbeing, community, and immersive physical spaces.If you're in London, Rituals Oxford Street opens today.

Online video games have evolved into vast financial ecosystems where real and virtual value mix at scale. This presentation shows how these spaces serve as efficient laundering channels, converting illicit funds from organized crime, sanctions evasion, terrorist financing, and digital fraud into assets that appear legitimate. Illicit value typically enters via card not present transactions, stolen digital wallets, and scam revenues before it is routed into platform marketplaces. From there, funds convert into tradeable virtual assets such as cosmetics, currencies, loot boxes, and content bundles, which can be divided into thousands of rapid microtransactions. Widely cited estimates place illicit financial flows at 2 to 5 percent of global GDP (roughly $800 billion to $2 trillion a year), while in game spending will reach $74.4 billion in 2025, providing liquidity, speed, and plausible deniability. About the speaker: Stephen Flowerday is a Professor in the School of Computer and Cyber Sciences at Augusta University. His research focuses on cybersecurity management, cybercrime, behavioral information security, and human-centric cybersecurity at the intersection of technology, processes, and people. His work has been supported by IBM, THRIP, the NRF, SASUF, Erasmus, and GMRDC. He serves as an associate editor and frequent reviewer for leading journals and conferences, and has reviewed grants for the Israeli NSF, the South African NRF, the U.S. NSF, and Bahrain's DHE.

How do you transform thousands of frontline colleagues from overloaded and under-informed to connected, confident, and AI‑enabled, without breaking the stores?In this episode of The Retail Podcast, Alex sits down with Chris Chandler (Head of Store Support, Midcounties Co‑op) and Mark Williams (Managing Director, WorkJam EMEA) to unpack a full frontline transformation: from paper, WhatsApp groups and scattered comms… to a single digital frontline platform with 90%+ activation and the removal of many tasks removed in just 12 months.

In this episode of The Global Ecommerce Leaders Podcast, hosts Michael LeBlanc and Jim Okamura deliver a comprehensive deep dive into the state of global retail and ecommerce, anchored by insights from the recent GELF NYC reboot dinner—the first major in-person gathering of the community in some time. With global executives from leading international brands in the room, the event served as both a reunion and a reality check on the forces reshaping cross-border commerce.Jim and Michael reflect on the energy in New York—highlighted by lively discussions around brand integrity, organizational design, and the rising complexity of global go-to-market strategies. Leaders shared how they manage brand consistency across distributors, marketplaces, and wholesale partners, while simultaneously navigating volatile regulatory environments and shifting tariff structures. The hosts explore how pricing—once a simple currency-conversion exercise—has become a multidimensional challenge as identical goods now carry drastically different landed costs depending on origin, routing, and trade agreements.AI also dominated the conversation. Executives compared notes on AI-enhanced content creation, its accelerating demand for high-quality assets, and the tension between efficiency and brand protection. Michael highlights how generative AI is already intersecting with marketplaces, reshaping purchase journeys, and raising questions about attribution, KPIs, and data governance. Jim adds perspectives from his Ebeltoft global meetings, where consultants from Europe, APAC, and beyond echoed similar themes: AI is advancing faster than any previous digital disruption, and brands worldwide are preparing for what many are calling the first true “AI-powered holiday season.”The episode also previews GELF's next six months. First up: a Canada-focused virtual event in early December to analyze cross-border performance and help U.S. brands calibrate their 2026 strategies. Then, an LA reboot dinner in February to reconnect with West Coast leaders, followed by planning for a Global Experts Workshop in early 2026—a hands-on symposium for senior global executives managing complex international networks.Finally, Michael and Jim touch on the growing role of NRF's global shows, the rise of NRF Europe and APAC, and the renewed international momentum behind retail innovation gatherings. As always, they close by inviting brands to reach out, share their challenges, and help shape future GELF programming. This episode is a rich, timely resource for anyone navigating global ecommerce, cross-border growth, trade uncertainty or the accelerating influence of AI on international retail.  Presented by StreamCommerce, a full-service consultancy that ideates, strategizes, and executes growth marketing solutions for their clients. They partner with people and brands they believe in, to create websites that are deeply committed to the user experience and that drive omnichannel digital transformation. StreamCommerce increases your bottom line sustainably by delivering a customer experience that's true to your brand. Their team of industry experts allows them to make informed and strategic decisions quickly. As the world changes, we listen, and they deliver world-class e-commerce websites on Shopify Plus.

The wellness movement has gone global — and few companies embody that expansion better than iHerb. CEO Emun Zabihi explores how they're transforming the way consumers access supplements and natural products worldwide. From humble beginnings in a Pasadena apartment to serving millions of customers in 180 countries, iHerb's journey is a story of innovation, accessibility, and trust in an increasingly crowded marketplace. (00:00:00) The rise of the trillion-dollar wellness economy(00:08:57) Trends shaping the supplement industry(00:13:25) Global reach and the fight against counterfeits(00:18:35) The future of wellness and lessons in leadershipThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Website: iherb.com• Emun Zabihi on LinkedIn: linkedin.com/in/emun-zabihi• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 389: Purpose-driven retail: Stories of impact from leading brands

durée : 01:00:20 - Toute une vie - par : Matthieu Garrigou-Lagrange - par Bruno Tessarech réalisation : Anne-Pascale Desvignes ©Folio, Gallimard Qu'y-a-t-il derrière la barbe blanche de François Nourissier, le pape des lettres ? Quelle est la part entre l'homme privé et l'homme public ? L'écrivain, le critique, le membre de nombreux jurys, comment lui-même a-t-il trouvé sa voie ? Une vie, une œuvre : chez lui tout se mêle, se conjugue, au risque parfois de se brouiller. En fait, derrière lunettes et barbe blanche, se cache l'un des plus grands stylistes des lettres récent, un homme torturé jusqu'au malaise. Avec : Pierre Assouline , écrivain, biographe, romancier Teresa Cremisi, éditrice Arnaud Guillon , écrivain, romancier **Bibliographie : ** L'eau grise , Plon, 1951. Un petit bourgeois , Grasset, 1963. Une histoire française , Grasset, 1966. En avant, calme et droit , Grasset, 1987. Mauvais genre , Quai Voltaire, 1994. Roman volé , Grasset, 1996. Un siècle NRF , Gallimard, "Albums de la Pléiade", 2000. Sélection de sites par les bibliothécaires de Radio France : François Nourissier sur le site de l'académie Goncourt Brève biographie et bibliographie. www.academie-goncourt.fr/m_nourissier.htm - Preview Entretien sur le site de Gallimard. A l'occasion de la parution de "Prince des berlingots". www.gallimard.fr/...01041819.htm - Preview Dailymotion et Ina.fr - Itw de François Nourissier par Olivier Barrot Au café Le Rostand, à Paris, pour la sortie de "Prince des berlingots". www.dailymotion.com/...ourissier-prince-des-berl_news - Preview

In this episode, Wendy Liebmann and Justin Honaman (Amazon Web Services) dive into the chaotic yet exciting world of retail and technology as 2025 wraps up. From AI's real-world impact on commerce to the rise of “agentic AI,” they explore what's truly changing the business—and what's just hype. They also touch on talent, innovation, loyalty, and what brands should expect heading into NRF 2026.Highlights:How retailers and brands are preparing for Q4 2025 and beyondWhat “agentic AI” really means for commerce and customer experienceWhy data, not just technology, is key to resilience and growthThe talent challenge: hiring and training in the age of automationInnovation meets pragmatism—how to balance AI efficiency with human connectionWhat to expect at NRF 2026 and the next wave of retail transformationSend us a textVisit our website for transcripts, links mentioned on this episodes, and video podcasts. Subscribe and rate us with your favorite podcast app!

Retail is back in force. Alex reports from Cannes at MAPIC on why capital is returning to physical retail. Simone unpacks the new John Lewis Christmas advert and how sentiment sells. We cover CBRE's data, MINISO's Bond Street bet, retail parks' quiet surge, and why athleisure keeps compounding.The 5 stories1. John Lewis Christmas advert 2025: Why nostalgia + vinyl is the most effective emotional shortcut this season.2. MAPIC takeaways (CBRE): Investment is thawing; leasing momentum improves; prime rents keep edging up as footfall normalizes.3. MINISO on Bond Street: Tourist gravity, pop‑culture IP, and an experience‑first flagship moment.4. Retail parks' resurgence: Value + access + parking = resilient openings and low vacancy.5. Athleisure's resilience: Demand holds; big‑box footwear/apparel remains a habit, not a fad.

AI, Merchandising & the Next Era of Retail with Noah (何诺亚) HerschmanAI isn't replacing retail jobs — it's enhancing them. In this episode of The Retail Podcast, host Alex Rezvan speaks with Noah (何诺亚) Herschman, Retail & Ecommerce Senior Executive and Global AI Strategist, about how artificial intelligence is transforming merchandising, pricing, and product lifecycle management.Noah has shaped ecommerce since the 1990s, with senior leadership roles at Amazon, eBay, Groupon, Staples, and nearly a decade at Microsoft as Retail Industry Architect. Now at Intel, he helps global retailers harness agentic AI to make smarter, faster, and more creative merchandising decisions.

Asia's retail landscape is evolving faster than anywhere else on Earth—and this episode brings you the inside view.Host Alex Rezvan sits down with Ryf Quail, Managing Director of NRF APAC, and Low Ngai Yuen, former Chief Merchandise & Marketing Officer at AEON Malaysia, board member at GDEX and OCK Group, and award-winning creative leader, to explore: • The rise of Chinese retail expansion across Southeast Asia • Why super apps like Grab, WeChat, and Alipay are reshaping loyalty and payment ecosystems • How influencer marketing is evolving into a listed industry • The future of responsible sourcing and supply chain transformation • The intersection of culture, experience, and intelligence in modern retailYuen also shares her vision for empowering women through her NGO WOMENgirls and reflects on storytelling, sustainability, and digital creativity.This is Asia's story—fast, mobile-first, and deeply human.

Artificial intelligence is reshaping every corner of the retail landscape, and a new wave of agentic AI shoppers is changing how brands must think about data, experience and customer connection. Debra Langley, partner at CAPTIS Ventures, and Greg Merrill, president at Futura Fragua unpack the rapid rise of AI shopping agents and what this evolution means for the future of retail.(00:00:00) A new era of retail innovation(00:05:02) The rise of AI shopping agents(00:10:08) Explaining AI shoppers to traditional retailers(00:17:06) The promise and peril of AI(00:20:00) Why human experience still mattersThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• CAPTIS Ventures• Futura Fragua• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 381: The innovators driving the future of retail• 364: How BJ's Wholesale Club leverages AI to serve its customers

BONUS - The Retail Razor: Data Blades Season 2 TrailerData Blades Returns: AI, CX, and Retail Media for Executive Leaders Welcome to a special cross-release of the Season 2 trailer for The Retail Razor: Data Blades—the podcast that slices through complex retail research to deliver sharp, actionable insights and retail strategies for executive leaders in the AI era.  In Season 1, we cut through the clutter with data-backed insights to identify strategies for:Inflation's uneven impact across age groups—where seniors felt the pinch more than younger shoppers.Shifting shopping habits—like 74% of consumers using lists to control spending.The power of values in loyalty—with 77% of consumers saying brand values matter more than discounts.Self-checkout and employee experience—where well-informed store teams drove a 27% increase in average spend. Now in Season 2, we're going deeper. Hosts Ricardo Belmar, RETHINK Retail Top Retail Expert & NRF 2025 Retail Voice, and Casey Golden, RETHINK Retail Top Retail Expert, preview what's ahead:Exclusive insights from TruRating and top retail analysts to hone your data-driven retail strategies.A focus on three pillars: Customer Experience, Retail Media, and Employee Experience.How AI is reshaping retail strategy—from predictive personalization to AI-powered workforce tools.Revisiting themes of trust, transparency, and loyalty with fresh data and new perspectives. If you're a VP, CMO, COO, or CEO in retail looking to make smarter, data-driven decisions for AI-first retail strategies, this is your podcast. Subscribe now in your favorite podcast player and stay ahead of the curve with insights that drive conversion, loyalty, and operational excellence.New episodes drop starting tomorrow!

Today in the business of podcasting: content creators are taking over mainstream medai, a blindingly obvious opportunity for podcast revenue growth, how collaboration makes The Hidden Third possible, how Pantheon Media and Spooler came together, and the NRF finds Americans are gearing up to spend a healthy amount this holiday season. Find links to every article covered by heading to the Download section of SoundsProfitable.com, or by clicking here to go directly to today's installment.

Today in the business of podcasting: content creators are taking over mainstream medai, a blindingly obvious opportunity for podcast revenue growth, how collaboration makes The Hidden Third possible, how Pantheon Media and Spooler came together, and the NRF finds Americans are gearing up to spend a healthy amount this holiday season. Find links to every article covered by heading to the Download section of SoundsProfitable.com, or by clicking here to go directly to today's installment.

Halloween isn't just a holiday — it's a full-fledged season of fun, community and record-breaking retail activity. Today we're joined by Katherine Cullen, vice president of industry and consumer insights at the National Retail Federation, to unpack how consumers are celebrating Halloween this year and why this festive tradition continues to grow in cultural and economic significance.(00:00:00) Turning homes into haunted experiences(00:05:59) From one night to an entire season(00:08:59) What consumers are buying this Halloween(00:11:25) Costumes that define the season(00:14:57) Why Halloween matters more than everThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 369: How Butterball builds Thanksgiving traditions with customers• 365: Halloween spending tricks, treats and trends

What if the lightest element in the universe could be the most powerful tool for human optimization? Most people are chasing exotic supplements while missing the foundational molecule that makes up 10% of your body weight, hydrogen gas. This isn't about selling you another trendy supplement; this is about understanding why we had hydrogen-rich streams and gut bacteria that no longer exist, and how restoring this one molecule through the NRF-2 pathway can transform everything from mitochondrial function to sleep quality.  Join the Ultimate Human VIP community for Gary Brecka's proven wellness protocols! https://bit.ly/4ai0Xwg Thank you to our partners H2TABS: “ULTIMATE10” FOR 10% OFF: https://bit.ly/4hMNdgg BODYHEALTH: “ULTIMATE20” FOR 20% OFF: http://bit.ly/4e5IjsV BAJA GOLD: "ULTIMATE10" FOR 10% OFF: https://bit.ly/3WSBqUa EIGHT SLEEP: SAVE $350 ON THE POD 4 ULTRA WITH CODE “GARY”: https://bit.ly/3WkLd6E COLD LIFE: THE ULTIMATE HUMAN PLUNGE: https://bit.ly/4eULUKp WHOOP: JOIN AND GET 1 FREE MONTH!: https://bit.ly/3VQ0nzW MASA CHIPS: 20% OFF FIRST ORDER: https://bit.ly/40LVY4y VANDY: “ULTIMATE20” FOR 20% OFF: https://bit.ly/49Qr7WE AION: “ULTIMATE10” FOR 10% OFF: https://bit.ly/4h6KHAD A-GAME: “ULTIMATE15” FOR 15% OFF: http://bit.ly/4kek1ij CARAWAY: “ULTIMATE” FOR 10% OFF: https://bit.ly/3Q1VmkC HEALF: 10% OFF YOUR ORDER: https://bit.ly/41HJg6S BIOPTIMIZERS: “ULTIMATE” FOR 15% OFF: https://bit.ly/4inFfd7 RHO NUTRITION: “ULTIMATE15” FOR 15% OFF: https://bit.ly/44fFza0 GOPUFF: GET YOUR FAVORITE SNACK!: https://bit.ly/4obIFDC GENETIC TEST: ⁠https://bit.ly/3Yg1Uk9 Watch  the “Ultimate Human Podcast” every Tuesday & Thursday at 9AM EST: YouTube: https://bit.ly/3RPQYX8 Podcasts: https://bit.ly/3RQftU0 Connect with Gary Brecka Instagram: https://bit.ly/3RPpnFs TikTok: https://bit.ly/4coJ8fo X: https://bit.ly/3Opc8tf Facebook: https://bit.ly/464VA1H LinkedIn: https://bit.ly/4hH7Ri2 Website: https://bit.ly/4eLDbdU Merch: https://bit.ly/4aBpOM1 Newsletter: https://bit.ly/47ejrws Ask Gary: https://bit.ly/3PEAJuG Timestamps 00:00 Intro of Show 00:26 Big Data & AI Will Revolutionise the Medical Field 05:10 Impact of Hydrogen in the Human Body 07:47 Theory of Immunofatigue 10:18 Three Greatest Deficiencies in Human Beings Worldwide 15:01 Adding Hydrogen Gas to One's Routine 16:04 What's Inside and Outside of the Human Cell? 21:26 Balancing Inflammation and Oxidation with Hydrogen Gas 24:47 What is GLP-1?  28:12 Amino Acids Are the Building Blocks of Life 32:50 Soil Lineage Studies Then vs. Now 35:12 Weakening of Our Immune Systems due to COVID Protocols 37:40 Gary's Morning Routine 41:26 Remnants of the Radiation on the Brain 43:29 Stance on Hormone Replacement Therapy  The Ultimate Human with Gary Brecka Podcast is for general informational purposes only and does not constitute the practice of medicine, nursing or other professional health care services, including the giving of medical advice, and no doctor/patient relationship is formed. The use of information on this podcast or materials linked from this podcast is at the user's own risk. The Content of this podcast is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Users should not disregard or delay in obtaining medical advice for any medical condition they may have and should seek the assistance of their health care professionals for any such conditions. Learn more about your ad choices. Visit megaphone.fm/adchoices

Matt Beall, Chairman and CEO of Bealls Inc., reflects on 110 years of family legacy, cultural evolution, and the future of off-price retail. As a fourth-generation leader, Matt offers a rare look inside the company's long-standing commitment to both financial discipline and human-centered leadership — and how those values are shaping its future.(00:00:00) Early memories and family pressure(00:05:27) Seeing the store through the customer's eyes(00:08:05) The power of the off-price model(00:14:25) Leading for people, not legacy(00:16:31) The future of retailThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Website: beallsinc.com• Matt Beall on LinkedIn: linkedin.com/in/mattbeallceo• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 392: How Warby Parker is redefining retail and customer experience• 376: How Target's consumer-first strategy drives success

From its early beginnings as a digitally native disruptor to becoming a household name in eyewear, Warby Parker has consistently challenged conventions in retail. Sandy Gilsenan, Warby Parker's chief retail and customer experience officer, explores how the company is reshaping the customer journey and redefining what it means to be an innovative retailer today.(00:00:00) Gilsenan's career path to Warby Parker(00:05:08) The power of omnichannel retail(00:07:43) Who is the Warby Parker customer?(00:10:30) Staying innovative and looking ahead(00:16:20) Harnessing AI to enhance retail(00:20:30) Advice for the next generation of retailersThe National Retail Federation is the world's largest retail trade association.Every day, we passionately stand up for the people, policies and ideas that help retail succeed.Resources:• Get ready for Retail's Big Show in NYC• Become an NRF member and join the world's largest retail trade association• Learn about our retail education platform, NRF Foundation, at nrffoundation.org• Learn about retail advocacy at nrf.com/advocacy• Find more episodes at retailgetsreal.comRelated:• 384: The digital strategy behind Mack Weldon's growth• 353: How customer-facing AI will energize retail's future