Sooner Safer Happier

Special shout out to all of you in the public sector looking for help on your transformation and who realise that your ways of working need to change!The problems encountered between the private and public sector may be similar, but the operating contexts are quite different! It can be challenging to disrupt the status quo in the public sector, which often requires a series of ninja moves over a period of time to deliver better outcomes. Enduring determination, creativity, and patience are essential.Our expert panel from Australia and New Zealand have some inspiring stories and valuable lessons to share on the challenges and complexities at all stages of this journey - from having successfully delivered, to being mid-way through, and to just getting started.Leaders and practitioners at all levels, don't miss this opportunity to hear and learn from these diverse experiences.The panel discussion is hosted by Eugene Chung (TeamForm) with an introduction by Maria Muir.This podcast is brought to you in partnership between Sooner Safer Happier and TeamForm.Nicky JonesAs Auckland Council's Programme Manager for Strategic Programmes, Nicky Jones is leading the ways of working transformation for how the council delivers better services to Auckland's residents.She's a real champion of applying agile principles in new ways to the public sector and brings fresh thinking to how local governments can balance the delivery of better outcomes and wellbeing to her community.Georgos PapanastasiouServing as Director of Digital Performance and Capability at Service NSW, Georgos Papanastasiou blends his legal and policy expertise with a passion for innovative ways to bring product thinking to the public sector. A 2022 Churchill Fellow, he's recently been focused on bringing insights from some of the most innovative digital transformations in government back to Australia.Georgos excels at uniting teams towards common goals, making complex ideas accessible, and nurturing well-rounded leaders.Michael CragoServing as the General Manager of the newly established Customer Technology Strategy Branch at the Department of Transport and Main Roads in Queensland, Michael is leading the modernisation of the Registration and Licensing system. This modernisation will bring a combination of change from policy, business process and technology.With extensive experience in customer service, Michael understands the real-world impact of policy implementation on both customers and staff.Passionate about leveraging data, analytics, and emerging technologies, he drives innovation to enhance road safety and improve core transport services. His leadership is focused on delivering smarter, more efficient, and customer-focused solutions. Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Sooner, Safer, Happier podcast, host Jon Smart is joined by Willie Stegmann, CIO of Corporate IT Services at Vodafone Group, and Alena Keck, Head of Lean and Agile Center of Excellence at Vodafone. Together, they delve into the transformative journey of implementing Objectives and Key Results (OKRs) at Vodafone. Discover how this telecommunications giant navigated the challenges of aligning strategic priorities across diverse markets, fostering a culture of co-creation, and driving meaningful change. Tune in to learn about the lessons learned, the importance of data-driven decision-making, and the role of leadership in fostering a culture of transparency and accountability. Whether you're new to OKRs or looking to refine your approach, this episode offers valuable insights for organizations of all sizes.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchestrated to help you on your unique journey to improving ways of working.Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey.Listen now to be at the front of change and ahead of the competition.Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/Website: https://www.soonersaferhappier.com/Follow Jon Smart on Social Media:LinkedIn: https://www.linkedin.com/in/jonathansmart/Twitter: https://twitter.com/jonsmart Hosted on Acast. See acast.com/privacy for more information.

Listen to the ways of working changes that Atom Bank has gone through as told by Andy Sturrock, Chief Technology Officer.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchestrated to help you on your unique journey to improving ways of working.Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey.Listen now to be at the front of change and ahead of the competition.Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/Follow Jon Smart on Social Media:LinkedIn: https://www.linkedin.com/in/jonathansmart/Twitter: https://twitter.com/jonsmart Hosted on Acast. See acast.com/privacy for more information.

Listen to the ways of working changes that Suncorp has gone through as told by Lauren Lance, Executive General Manager Enterprise Delivery.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchestrated to help you on your unique journey to improving ways of working.Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey.Listen now to be at the front of change and ahead of the competition.Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/Follow Jon Smart on Social Media:LinkedIn: https://www.linkedin.com/in/jonathansmart/Twitter: https://twitter.com/jonsmart Hosted on Acast. See acast.com/privacy for more information.

Squads, Tribes, Chapters and Guilds at Spotify. The origin story with Joakim Sundén, someone who was in the room when deciding the language.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchestrated to help you on your unique journey to improving ways of working.Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey.Listen now to be at the front of change and ahead of the competition.Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/mycompany/?viewAsMember=trueFollow Jon Smart on Social Media:LinkedIn: https://www.linkedin.com/in/jonathansmart/Timestamps: (00:01) - Intro(3:15) - Empowered Teams (Spotify Model). Squads, Tribes, Chapters, and Guilds(17:35) - Flexibility of Teams (Spotify Model). Autonomy and Alignment of Evolution(28:30) - Leadership and Central PMOs. A change of conventional leadership(33:20) - Top 10 Priorities/Strategies. Figuring out what needs to get done with company bets(35:00) - Background to Guilds/Chapters. Understanding the terminology(41:48) - Reporting Lines & Leadership Structure. Leadership within the Chapters(53:58) - Cultures and Values . Incentivised Behavior to Empower(1:01:50) - Lessons to Conclude. Applying the Model to Change Hosted on Acast. See acast.com/privacy for more information.

Listen to the ways of working changes that UBS has gone through as told by Rob Berini, MD and Head of Digital Enablement.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchestrated to help you on your unique journey to improving ways of working.Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey.Listen now to be at the front of change and ahead of the competition. Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/Follow Jon Smart on Social Media:LinkedIn: https://www.linkedin.com/in/jonathansmart/Twitter: https://twitter.com/jonsmart Hosted on Acast. See acast.com/privacy for more information.

Listen to the ways of working changes that ABSA has gone through as told by Nick Manterfield, CIO of Corporate Bank and Group Payments.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchastrated to help you on your unique journey to improving ways of working.Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey.Listen now to be at the front of change and ahead of the competition. Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/Follow Jon Smart on Social Media:LinkedIn: https://www.linkedin.com/in/jonathansmart/Twitter: https://twitter.com/jonsmart Hosted on Acast. See acast.com/privacy for more information.

Listen to the ways of working changes that Swiss Re has gone through as told by Pravina Ladva, Chief Digital and Technology Officer and Executive Committee member.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchestrated to help you on your unique journey to improving ways of working.Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey.Listen now to be at the front of change and ahead of the competition. Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/Follow Jon Smart on Social Media:LinkedIn: https://www.linkedin.com/in/jonathansmart/Twitter: https://twitter.com/jonsmart Hosted on Acast. See acast.com/privacy for more information.

Listen to the ways of working changes that HSBC has gone through as told by Chris Orson.Note: This episode was recorded in October 2022.It's the Age of Digital and we're all living in it. Sooner Safer Happier is a podcast orchastrated to help you on your unique journey to improving ways of working. Hosted by Jon Smart, business agility practitioner, thought leader, coach, and author of Sooner Safer Happier. Jon is also the founder of the Enterprise Agility Leaders Network. Follow the podcast as Smart delves into conversation with business professionals and provides advice for a Ways of Working transformational journey. Listen now to be at the front of change and ahead of the competition. Follow us on Social Media:LinkedIn: https://www.linkedin.com/company/sooner-safer-happier/ Hosted on Acast. See acast.com/privacy for more information.